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SURFboard SBR-AC3200P Wi-Fi Router User Guide Release 33 ISSUE 1.5 October 2015 October 2015 PN 365-095-28245 SURFboard SBR-AC3200P Wi-Fi Router User Guide Release 33 ISSUE 1.5 ARRIS Copyrights and Trademarks ARRIS Enterprises, Inc. 2015 All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from ARRIS Enterprises, Inc. (ARRIS). ARRIS reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of ARRIS to provide notification of such revision or change. ARRIS and the ARRIS logo are all trademarks of ARRIS Enterprises, Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and the names of their products. ARRIS disclaims proprietary interest in the marks and names of others. ARRIS provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. ARRIS may make improvements or changes in the product(s) described in this manual at any time. The capabilities, system requirements and/or compatibility with third-party products described herein are subject to change without notice. Patent Notice Protected under one or more of the following U.S. patents: http://www.arris.com/legal Other patents pending. Table of Contents 1. Safety Requirements............................................................................................... 5 FCC Part 15 ........................................................................................................................ 5 RF Exposure............................................................................................................... 6 Industry Canada Statement............................................................................................... 6 2. Product Overview ................................................................................................... 8 Introduction....................................................................................................................... 8 About The Wi-Fi Router..................................................................................................... 8 What is G.hn? .................................................................................................................... 9 What's in the Box?............................................................................................................. 9 Items You Need ............................................................................................................... 10 System Requirements...................................................................................................... 10 Recommended Hardware....................................................................................... 10 Windows ................................................................................................................. 11 Mac OS.................................................................................................................... 11 Linux/Unix ............................................................................................................... 11 About this Manual ........................................................................................................... 11 Contact Information ........................................................................................................ 12 3. Installing the Wi-Fi Router..................................................................................... 13 Front Panel ...................................................................................................................... 13 Rear Panel........................................................................................................................ 13 Indicator Lights for the SBR-AC3200P ............................................................................. 14 Selecting an Installation Location.................................................................................... 15 Desktop Mounting Instructions .............................................................................. 15 Factors Affecting Wireless Range ........................................................................... 15 Ethernet, Wireless, or Gigabit Home Networking?......................................................... 16 Connecting the Wi-Fi Router ........................................................................................... 17 Configuring the Wireless Connection.............................................................................. 18 Setting Up Your Network Extenders................................................................................ 18 4. Setting up an Internet Connection......................................................................... 19 Configure Your IP Address............................................................................................... 19 Verify & Renew Your IP Address...................................................................................... 21 5. Setting Up a Wireless Network Connection............................................................ 23 Launch the SBR-AC3200P Quick Start Wizard ................................................................. 23 Register Your SBR-AC3200P............................................................................................. 25 Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 3 Manually Set Up a Wireless Network on Your Computer ............................................... 25 Use the SBR-AC3200P WPS Pairing Button ..................................................................... 26 Test Your Wireless Network Connection......................................................................... 26 6. Managing Your Wi-Fi Router and Connected Networks.......................................... 28 Start the Wi-Fi Router Web Manager.............................................................................. 28 Wi-Fi Router Web Manager Menu Options..................................................................... 29 Main Menu Buttons................................................................................................ 29 Main Menu Links..................................................................................................... 30 Get Help........................................................................................................................... 31 Overview Help......................................................................................................... 31 Help Links................................................................................................................ 32 Field Level Help....................................................................................................... 32 View the Wi-Fi Router Product Information ................................................................... 32 Test Your Connection ...................................................................................................... 33 Configure Your LAN ......................................................................................................... 34 Back Up Your Wi-Fi Router Configuration ....................................................................... 34 Restore Your Configuration Settings ............................................................................... 35 Reset Your Configuration Settings................................................................................... 35 Update Your Wi-Fi Router Firmware............................................................................... 36 Exit the SBR-AC3200P Web Manager.............................................................................. 37 7. Protecting & Monitoring Your Wireless Network ................................................... 38 Prevent Unauthorized Access.......................................................................................... 38 Change the Default User Name and Password ............................................................... 38 Set Up Firewall Protection............................................................................................... 40 Set Up Parental Controls ................................................................................................. 41 Set Up Port Triggers......................................................................................................... 43 Set Up Port Forwarding ................................................................................................... 44 Set Up the DMZ Host....................................................................................................... 46 Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 4 Safety Requirements Chapter 1 The ARRIS SBR-AC3200P Wi-Fi Router complies with the applicable requirements for performance, construction, labeling, and information when used as outlined below:
Do not use product near water (i.e. wet basement, bathtub, sink or near a swimming pool, etc.), to avoid risk of electrocution. The product shall be cleaned using only a damp, lint-free, cloth. No solvents or cleaning agents shall be used. Do not use spray cleaners or aerosols on the Wi-Fi Router. Avoid using and/or connecting the equipment during an electrical storm, to avoid risk of electrocution. Do not locate the equipment within 6 feet (1.9 m) of a flame or ignition source (i.e. heat registers, space heaters, fireplaces, etc.). Use the power cord included with the equipment. Equipment should be installed near the power outlet and should be easily accessible. In areas of high surge events or poor grounding situations and areas prone to lightning strikes, additional surge protection may be required (i.e. PF11VNT3 from American Power Conversion) on the AC and Ethernet lines. When the Wi-Fi Router is connected to a local computer through Ethernet cables, the computer must be properly grounded to the building/residence AC ground network. All plug-in cards within the computer must be properly installed and grounded to the computer frame per the manufacturers specifications. Ensure proper ventilation. Position the Wi-Fi Router so that air flows freely around it and the ventilation holes on the unit are not blocked. Do not mount the Wi-Fi Router on surfaces that are sensitive to heat and/or which may be damaged by the heat generated by the modem or its accessories. FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 5 Chapter 1: Safety Requirements the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which the receiver Increase the separation between the equipment and receiver. is connected. Consult the dealer or an experienced radio/TV technician for help. WARNING Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For the U.S. model, the country code is preset and cannot be changed. Per FCC regulations, the country code setting for all Wi-Fi products marketed in the U.S. must be fixed to U.S. operational channels only. Operation of this device is restricted to indoor use only. RF Exposure This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 11.8 inches (30 cm) between the radiator and your body. This transmitter must not be co-
located or operating in conjunction with any other antenna or transmitter. Industry Canada Statement This device complies with Industry Canadas licence-exempt RSSs. Operation is subject to the following two conditions:
(1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device. Cet appareil est conforme aux CNR exemptes de licence d'Industrie Canada. Son fonctionnement est soumis aux deux conditions suivantes:
(1) Ce dispositif ne peut causer d'interfrences; et(2) Ce dispositif doit accepter toute interfrence, y compris les interfrences qui peuvent causer un mauvais fonctionnement de l'appareil. Caution:
(i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems;
Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 6 Chapter 1: Safety Requirements Avertissement:
(i) les dispositifs fonctionnant dans la bande 5150-5250 MHz sont rservs uniquement pour une utilisation lintrieur afin de rduire les risques de brouillage prjudiciable aux systmes de satellites mobiles utilisant les mmes canaux;
Industry Canada ICES-003 Compliance Label:CAN ICES-3(B)/NMB-3(B) Industry Canada ICES-006 Compliance Label: CAN ICES-6/NMB-6 Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 30 cm between the radiator & your body. Dclaration d'exposition aux radiations:
Cet quipement est conforme aux limites d'exposition aux rayonnements IC tablies pour un environnement non contrl. Cet quipement doit tre install et utilis avec un minimum de 30 cm de distance entre la source de rayonnement et votre corps. Industry Canada ICES-003 Compliance Label:CAN ICES-3(B)/NMB-3(B) Industry Canada ICES-006 Compliance Label: CAN ICES-6/NMB-6 Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 7 Chapter 2 Product Overview Introduction Get ready to experience the Internets express lane! Whether youre checking out streaming media, downloading new software, or checking your email, the SURFboard SBR-AC3200P Wi-Fi Router brings it all to you faster and more reliably. The SURFboard SBR-AC3200P Wi-Fi Router provides four Ethernet connections for use as the hub of your home/office Local Area Network (LAN). The SBR-AC3200P also provides 802.11a/b/g/n/ac wireless connectivity for enhanced mobility and versatility. The SURFboard RipCurrent feature (using G.hn Power Line Communication) also allows you to place wired and wireless extenders around your home using your AC power grid and existing AC outlets to allow for network connectivity in or around your home environment. About The Wi-Fi Router The SBR-AC3200P is more than just a WI-FI Router. This advanced Access Point is the start of a new home network experience that offers the following benefits:
Tri-band concurrent 802.11AC radios: two for the 5 GHz band and one for the 2.4 GHz band. These radios provide automatic client-directed connections for optimal Wi-Fi connectivity and speed based on a client's capability. Each radio includes a 3x3 MIMO antenna array for the best reach, range, and throughput. Four gigabit Ethernet ports for ultra fast wired connectivity A USB 3.0 port and a USB 2.0 port, for data and media storage or transfer and print sharing Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 8 Chapter 2: Product Overview Embedded RipCurrent technology via your home power lines, ready to connect to RipCurrent or other compatible G.hn extenders to reliably take your network to the farthest reaches of your environment. The SBR-AC3200P includes the following features:
Supports Ethernet and 802.11a/b/g/n/ac wireless connections; both wired and wireless connections can be used simultaneously Auto connection to RipCurrent extenders, including the wireless settings Option for automated product firmware upgrades Network supports up to 15 connected power line extenders Default settings configured for standard environments, with advanced settings for Easy to navigate User Interface, including a network set-up Wizard sophisticated users USB ports include a file structure that provides high-speed throughput and data integrity protection Support for NAS and DLNA What is G.hn?
SURFboard RipCurrent is a technology that allows you to set up a high-speed home network over existing AC wiring and outlets. There's no need to run additional cables; your devices can communicate at data rates up to 1 Gb/s using the network of power lines that already exists in your home. The SBR-AC3200P uses the power cable connected to the Wi-Fi Router to connect to your home AC power grid. G.hn is an ITU Specification managed by the HomeGrid Forum
(http://www.homegridforum.org/ ). This technology allows the SBR-AC3200P to distribute all data to each of the AC power outlets in the home. With a corresponding G.hn Extender, the Wi-Fi or wired network can be extended to any room, including basements, garages, or far reaching bedrooms. Connect entertainment devices, security cameras, gaming consoles, managed appliance, anything that uses IP (Internet Protocol). The G.hn technology is more robust than previous home power line communication implementations to give you better real world throughput and stability. G.hn also proves much more efficient in an environment with multiple power line networks (such as apartment buildings or office buildings) with the capability of recognizing up to 250 other networks to avoid interference. G.hn communications are encrypted using the advanced standard AES 128-bit encryption for secure transmissions. In order to ensure the best performance of your G.hn network, we recommend that you only use 3-prong grounded outlets. A 2-prong outlet will operate sufficiently, but with a lower throughput speed. What's in the Box?
Make sure you have the following items before proceeding. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 9 Chapter 2: Product Overview SBR-AC3200P Wi-Fi Router Power Cable Wireless Installation Guide Ethernet Cable End User License Agreement Important: Before returning this product to the store, please call ARRIS Technical Support for assistance in resolving any technical issues. Support for SURFboard products is managed by ARRIS. For assistance, please call 1-877-466-
8646 or visit the ARRIS Consumer Support website at http://www.arris.com/consumer.
(160043) Items You Need Make sure you have the following items on hand before continuing:
Wi-Fi Router package: see What's in the Box? (page 9) for a list of items in the package. Ethernet Cable for WAN input: In addition to the Ethernet cable provided, you may need additional Ethernet cables if you want to connect to wired clients. Please use a standard CAT 5e or CAT 6-rated Ethernet cable with RJ45 type connectors on both ends. You can buy Ethernet cables from any electronics retailer and many discount stores. System Requirements The SURFboard Wi-Fi Router operates with most computers. The following describes requirements for each operating system; see the documentation for your system for details on enabling and configuring networking. To use the Wi-Fi Router, you need high-speed Internet service from your service provider. Recommended Hardware The following hardware configuration is recommended. Computers not meeting this configuration can still work with the SBR-AC3200P, but may not be able to make maximum use of SBR-AC3200P throughput. CPU: P4, 3GHz or faster RAM: 1GB or greater Wi-Fi: 802.11a, b, g, n, or ac compliant Wi-Fi equipment Ethernet: Gig-E (1000Base-T) Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 10 Chapter 2: Product Overview Windows Windows Vista, Windows 7, or Windows 8. A supported Ethernet or wireless LAN connection must be available. Mac OS System 7.5 to Mac OS 9.2 (Open Transport recommended) or Mac OS X. A supported Ethernet or wireless LAN connection must be available. Linux/Unix Hardware drivers, TCP/IP, and DHCP must be enabled in the kernel. A supported Ethernet or wireless LAN connection must be available. About this Manual This manual covers the SURFboard SBR-AC3200P Wi-Fi Router. The model number is on the label affixed to the bottom of the Wi-Fi Router. 1. Model Name 2. P/N 3. WiFi Network Name (SSID) 4. WiFi Passcode (Key) 5. WAN MAC Address 6. S/N Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 11 Chapter 2: Product Overview Contact Information Please visit the ARRIS Support website http://www.arris.com/support for self-help technical support and product documentation. We can also provide technical assistance via chat and email on the support website. ARRIS Technical Support is available by phone at 877-466-8646. Please be prepared to provide your product's model number and serial number, which can be found on the Wi-Fi Router's label. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 12 Installing the Wi-Fi Router Chapter 3 Before you start, make sure that:
You have all the Items You Need:
The modem and power outlets are available nearby. Front Panel The front of the Wi-Fi Router has a single LED that indicates the status of the Wi-Fi Router. Color/Behavior Description Solid green Normal operation. Solid amber Flashing amber Standby mode. WPS pairing mode Flashing red Start-up/error mode Rear Panel The rear of the Wi-Fi Router has the following connectors and controls:
Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 13 Chapter 3: Installing the Wi-Fi Router Name AC in WPS/G.hn pairing button:
USB 3.0 USB 2.0 WAN LAN (1 - 4) Reset hole Description Connector for the power cord. Begins associating the Wi-Fi Router with either a wireless device or a G.hn device. Press and hold the button for less than 5 seconds to initiate G.hn pairing. Press and hold the button for more than 5 seconds to initiate WPS pairing. USB 3.0 host connector. USB 2.0 host connector. Connector for cabling to the Internet services modem. Connectors for cabling to devices using Ethernet cables. Resets the Wi-Fi Router as if you power cycled the unit. Use a pointed non-metallic object to press this button. Note: If you hold the Reset button for more than 5 seconds, the Wi-Fi Router will be reset to the factory default settings and will reboot. Indicator Lights for the SBR-AC3200P The Wi-Fi Router has several LED indicator lights on the rear panel to assist in troubleshooting:
LED Color/Behavior Description G.hn signal strength G.hn secure link Wi-Fi links
(2.4 GHz and 5.0 GHz) Steady green Steady amber Steady red Good link Poor link No link Steady green Secure link Steady red No secure link Steady green Wireless interface enabled Flashing green Wireless activity Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 14 Chapter 3: Installing the Wi-Fi Router LED Color/Behavior Description Off Wireless interface disabled Selecting an Installation Location There are a number of factors to consider when choosing a location to install the Wi-Fi Router:
Is an AC outlet available nearby? For best results, the outlet should not be switched and should be close enough to the Wi-Fi Router that extension cords are not required. Is the modem nearby? Can you easily run cables between the Wi-Fi Routers location and the modem?
If you are connecting devices to the Ethernet ports, can you easily run cables between the Wi-Fi Routers location and those devices?
If you want to install the Wi-Fi Router on a desktop, is there enough space on either side to keep the vents clear? Blocking the vents may cause overheating. How close are the wireless devices? In general, the Wi-Fi Router should be located close to the center of the user sphere. The Wi-Fi Router wireless connection range is typically 100 200 feet (30m65m) for 2.4 GHz signals and less for 5 GHz signals. A number of factors can affect connection range, as described below. Desktop Mounting Instructions Position the Wi-Fi Router so that:
Air flows freely around it The back faces the nearest wall It will not fall to the floor if bumped or moved The sides of the unit are not blocked. If the modem is not located in an ideal location for the Wi-Fi Router, you can add a RipCurrent Network Extender to the modem device, then connect the SBR-AC3200P to the Internet using the power line in another location. Note: Clean the Wi-Fi Router using only a clean, slightly moistened, cloth. Do not use aerosols in the vicinity of the Wi-Fi Router. Factors Affecting Wireless Range A number of factors can affect the usable range for wireless connections. Increases range Locating the unit centrally Creating as much "line-of-sight" as possible with client devices Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 15 Chapter 3: Installing the Wi-Fi Router Decreases range Metal or concrete walls between the Wi-Fi Router and other devices Large metal appliances, aquariums, or metal cabinets between the Wi-Fi Router and other devices Interference and RF noise (2.4 GHz wireless phones, microwave ovens, wireless speaker/receiver systems, or other wireless networks) Placing the device in a cabinet or other enclosed space Note: Decreasing the range of the wireless network may be beneficial, as long as the decreased range is sufficient for your needs. By limiting the networks range, you reduce interference with other networks and make it harder for unwanted users to find and connect to the network. Note: Setting the transmit power level to High increases the range. Setting it to Medium or Low decreases the range proportionately. Medium or Low may be more appropriate for high-
density residential locations. Note: For locations within the home that do not receive a steady/stable Wi-Fi signal, simply add a RipCurrent Wi-Fi extender for full coverage in that location. Ethernet, Wireless, or Gigabit Home Networking?
There are three ways to connect the computer (or other equipment) to the Wi-Fi Router. The following will help you decide which is best for you:
Ethernet Ethernet is a standard method of connecting two or more computers into a Local Area Network (LAN). You can use the Ethernet connection if the computer has built-in Ethernet hardware. The SBR-AC3200P provides support for up to four such connected devices. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 16 Chapter 3: Installing the Wi-Fi Router Note: To connect more than four computers to the SBR-AC3200P through the Ethernet ports, you need an Ethernet switch (available at computer retailers). The Wi-Fi Router package comes with one 4-foot (1.2m) Ethernet cable (the connectors look like wide telephone connectors); you can purchase more cables if necessary at a computer retailer. If you are connecting the Wi-Fi Router directly to a computer, or to an Ethernet switch with a cross-over switch, ask for Category 5e (CAT5e) straight-through cable. CAT5e or Cat6 cable is required for gigabit Ethernet (Gig-E), not regular CAT5 cable. Wireless Wireless access lets you connect additional (wireless-capable) devices to the Wi-Fi Router. The 802.11 wireless LAN standard allows one or more computers to access the SBR-AC3200P using a wireless (radio) signal. These connections are in addition to the connections supported via Ethernet. Note: You can use the wireless connection if the computer has a built-in or aftermarket plug-
in wireless adapter. To learn more about which wireless hardware works best with the computer, see your computer dealer. Gigabit Home Networking Gigabit Home Networking lets you connect additional devices over power lines using the G.hn Power Line Communications Standards. G/hn also allows you to use your AC power lines to transmit and receive network communications from your SBR-AC3200P to clients connected to a G.hn Network Extender. Combined If you have two or more computers, you can use Ethernet for up to four devices and wireless or Gigabit Home Networking for the others. To connect five or more computers to the Ethernet ports, you will need an Ethernet switch (available at computer retailers). Connecting the Wi-Fi Router 1. Unplug the power to turn off the Internet services modem. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 17 Chapter 3: Installing the Wi-Fi Router 2. Connect one end of the Ethernet cable (included) to the modem, and the other end to the WAN port on the Wi-Fi Router. 3. Reconnect the plug on the modem to turn the modem back on. Wait approximately 2 minutes to allow the modem to fully power up. 4. Connect the power adapter (included) to the power connector on the back of the Wi-Fi Router, and then connect the power adapter to an available AC outlet. Wait until the 2.4GHz and 5GHz LEDs on the rear panel of the Wi-Fi Router turn solid green. 5. To manage the setup of the Wi-Fi Router, you can use a second Ethernet cable (not provided) to connect a computer to an available LAN port on the SBR-AC3200P, or you can connect wirelessly by using the preset wireless security settings printed on the Wi-Fi Router's label located on the bottom of the Wi-Fi Router. 6. Open a browser on the computer to access the management interface of the Wi-Fi Router, and navigate to 192.168.0.1. If the webpage does not display correctly, try another browser. Configuring the Wireless Connection The SBR-AC3200P ships with a secure SSID that is unique for every device. Wi-Fi network information is located on the label on the bottom of the Wi-Fi Router. You should configure the Wi-Fi Router's wireless settings. Note: At a minimum, you should set a login password and set up wireless security. Refer to Configuring the Wireless Network for complete instructions on configuring the wireless connection. Setting Up Your Network Extenders After you install your Wi-Fi Router, you can add up to 15 G.hn power line extenders. The extenders transmit and receive data using the power lines, once the extender has been plugged into any AC outlet in the house and paired with the Wi-Fi Router. Connect your G.hn PLC extender to any outlet. Press the G.hn pairing button on the extender
(refer to the extender's user guide to find the location), and then press the G.hn pairing button on the Wi-Fi Router (located in the rear inset). The devices will connect and start to communicate. If the extender is a SURFboard Wi-Fi capable extender, the SBR-AC3200P will also configure the Wi-Fi settings on the extender so that any clients connected to the router can also connect to the Wi-Fi extender. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 18 Chapter 4 Setting up an Internet Connection IMPORTANT! Your computer may already be configured to automatically access the Internet. If so, do not change the network options on your computer. Please contact ARRIS Technical Support for assistance or verification. If you cannot access the Internet after installing the Wi-Fi Router, you may have to manually set up your computer to connect to the Internet. To do this, you will have to enable the network options on your computer to automatically obtain an IP address and DNS server address. After configuring the network options, you should verify the IP address. If you still cannot access the Internet after configuring the IP address, contact ARRIS Technical Support for assistance. Please note, operating system-specific commands for configuring computer network options are not provided in this document. The same general steps provided below apply to the following Microsoft Windows operating systems:
Windows 8 Windows 7 Windows Vista Windows XP Note: For Mac, UNIX, and Linux computers, please follow the instructions provided in the applicable user documentation. If you are unfamiliar with the network configuration commands for your operating system or need assistance, we highly recommend that you refer to the user documentation for the operating system running on your computer for more information. Configure Your IP Address Note: The following instructions apply to Windows 7. Some windows and commands used in this procedure may differ slightly from your computer depending on your operating system. 1. Open the Control Panel or Network Connections using the Start button from the taskbar on your computer desktop. 2. Click View network status and tasks to open the Network and Sharing window. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 19 Chapter 4: Setting up an Internet Connection 3. Click Change adapter settings from the Control Panel Home pane to open the Network Connections window. 4. Click Local Area Connection to open the Local Area Connection Status window. 5. Click Properties to open the Local Area Connection Properties window. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 20 Chapter 4: Setting up an Internet Connection 6. Select Internet Protocol Version 4 (TCP/IPv4) and then click Properties to open the TCP/IPv4 Properties window. 7. Select Obtain an IP address automatically and M. 8. Click OK to save the TCP/IP settings and close the Internet Protocol Properties window. 9. Step through to close the remaining windows and exit. Verify & Renew Your IP Address 1. Open a command prompt window using the Start button and Run command from the Taskbar on your desktop. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 21 Chapter 4: Setting up an Internet Connection 2. Type cmdand click OK to open a command prompt window. 3. Type ipconfig and press Enter to display the IP configuration. 4. To renew the IP address, type ipconfig/renew and press Enter. A new IP address for your computer or other Ethernet-enabled device will display. 5. Type exit and then press Enter to return to Windows. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 22 Setting Up a Wireless Network Connection Chapter 5 It is highly recommended that you first verify that your computer can connect to the Internet using an Ethernet connection before configuring your wireless network. Choose one of the following options to set up your wireless network connection:
Launch the SBR-AC3200P Quick Start Wizard Setting Up a Wireless Network Connection (page 23) Use the SBR-AC3200P WPS Pairing Button After setting up your wireless network connection, check that your wireless network connection was set up properly. See Test Your Wireless Network Connection (page 26) for more information. Launch the SBR-AC3200P Quick Start Wizard The SBR-AC3200P Quick Start Wizard is a six-step application to help you quickly configure your basic wireless network settings. Depending on your home network setup, you can further customize your wireless home network configuration after completing the wizard. 1. Open a web browser (Internet Explorer, Google Chrome, Firefox, or Safari)on the computer connected to the SBR-AC3200P. 2. Type the default LAN IP address, http://192.168.0.1 in the Address bar and then press Enter. The Login screen displays. 3. Type the default username and password. Both entries are case-sensitive. Username: admin Password: password 4. Click Login to open the SBR-AC3200P Web Manager. The Launch Quick Start Wizard screen displays. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 23 Chapter 5: Setting Up a Wireless Network Connection Note: If you have changed the default user name or password and cannot remember the new user name or password, you can reset the Wi-Fi Router to factor default settings. To do this, insert a pointed, non-metallic object into the indented Reset button on the back of the SBR-
AC3200P, then press and hold the button for more than five seconds. The Wi-Fi Router will be reset to its original factory settings, and any customized settings that you have set will be lost. 5. Click Launch Quick Start Wizard to start the wizard. SBR-AC3200P Quick Start Wizard Opening Screen The Welcome screen displays. 6. Click Next. 7. Enter a Network Name (SSID) for your wireless network. The network name must contain from one to 32 alphanumeric characters. 8. Enter a Passphrase or Wi-Fi Security Key and then click Next. This is the sign-on access code for your wireless network. The code must contain from 8 to 64 characters consisting of any combination of letters, numbers, and symbols. Remember that your passphrase should be as unique as possible to protect your wireless network and deter hackers or unauthorized access to your network. 2.4 GHz and 5 GHz network configurations are created for your wireless network. 9. Click Next. The Wi-Fi security type is created. The WPA2-PSK security code is the strongest security default. 10. Click Next to start the Wi-Fi Security mode. WPA2-PSK, the default security code, is automatically set and the network settings are displayed. 11. Click Apply to accept or Previous to change the configuration. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 24 Chapter 5: Setting Up a Wireless Network Connection Register Your SBR-AC3200P After you complete the Quick Start Wizard, the Web Manager prompts you to register your SBR-AC3200P. 1. Click Register now to register your SBR-AC3200P now. Note: If you do not want to register your SBR-AC3200P right now, you can click Ask me later. The Web Manager will prompt you to register the next time you log into the Web Manager. If you do not want the Web Manager to prompt you to register again, click Stop asking. If you decide to register later, or if you need to update your registration, you can click Status from the configuration screen and select Product Information from the drop-down menu. 2. Follow the instructions on screen to register your SBR-AC3200P. Manually Set Up a Wireless Network on Your Computer Note: The steps for setting up a wireless network may differ slightly depending on the Windows operating system running on your computer. The following steps apply to Windows 7 systems. 1. From the Windows taskbar, click Start button and then click Control Panel. 2. Click View network status and tasks. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 25 Chapter 5: Setting Up a Wireless Network Connection 3. Click Set up a new connection or network. 4. Click Connect to the Internet. Note: The You are already connected to the Internet message may appear. Ignore this message and proceed with the next step. 5. Click Set up a new connection anyway and then click Wireless. 6. Scroll down and select the wireless network name (see the WiFi Network Name listed on the Wi-Fi Router's label, located on the bottom of the Wi-Fi Router). Note: ARRIS recommends that you use the default SSID name assigned to your Wi-Fi Router
(located on the label). You have the option to change the network name to one that may be easier for you to remember. 7. Enter Network security key code in the Security key field (see WPA-PSK code listed on the Wi-Fi Router's label) and then click OK to complete the wireless network connection. A Connected status message showing the wireless network connection should display. 8. Close the Wireless Network Connection window. Use the SBR-AC3200P WPS Pairing Button Use the WPS Pairing button option to connect your WPS-enabled wireless devices. WPS automatically assigns a random wireless network name (SSID) and Wi-Fi Security Key to the SBR-AC3200P and other WPS-enabled devices to connect to your wireless home network. Note: To use the WPS Pairing button option, your computer hardware must support WPS and also have WPA security compatibility. 1. Power ON your SBR-AC3200P and other WPS-enabled devices that you want to connect to your wireless network. 2. Press and hold the WPS button located on the rear of the SBR-AC3200P for five to 10 seconds and then release. (See Rear Panel (page 13) for more information.) 3. If applicable, press the WPS button on your WPS-enabled computer or other WPS device. 4. Repeat step 3 for each additional WPS-enabled device that you want to connect to your wireless network. Test Your Wireless Network Connection Perform the following connectivity test to check that the SBR-AC3200P and other wireless devices are connected to your wireless home network:
1. If the wireless devices connected to the wireless network, disconnect the Ethernet cable from your computer and the SBR-AC3200P. 2. Open a web browser on your computer. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 26 Chapter 5: Setting Up a Wireless Network Connection 3. Type a valid URL (for example, www.surfboard.com (http://www.surfboard.com)) in the 4. address bar, and then click or press Enter. If the website did not open, please call ARRIS Technical Support at 1-877-466-8646 for assistance. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 27 Chapter 6 Managing Your Wi-Fi Router and Connected Networks Use the SBR-AC3200P Web Manager to view and monitor the configuration settings and operational status of your Wi-Fi Router. You can also configure your network connections and wireless security settings. See Protecting & Monitoring Your Wireless Network (page 38) for more information. Start the Wi-Fi Router Web Manager Note: You must use the default user name and password (listed below) to log in to the SBR-
AC3200P Web Manager for the first time. For network security purposes, we highly recommend that you change the default user name and password after logging onto the SBR-
AC3200P for the first time. See Change the Default User Name and Password for more information. 1. Open any web browser on the computer connected to the SBR-AC3200P. 2. In the Address bar, type http://192.168.100.254 for the IP address, and then press Enter. The Login screen displays. 3. Type the default user name and password. Both entries are case-sensitive. Username: admin Password: password 4. Click Login to open the SBR-AC3200P Web Manager. The SBR-AC3200P Main Screen displays. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 28 Chapter 6: Managing Your Wi-Fi Router and Connected Networks Note: If you have changed the default user name or password and cannot remember the new user name or password, you can reset the Wi-Fi Router to factor default settings. To do this, insert a pointed, non-metallic object into the indented Reset button on the back of the SBR-AC3200P, then press and hold the button for more than five seconds. The Wi-Fi Router will be reset to its original factory settings, and any customized settings that you have set will be lost. Wi-Fi Router Web Manager Menu Options Main Menu Buttons The SBR-AC3200P main menu buttons are displayed along the top of the SBR-AC3200P Web Manager screen. To display the drop-down submenu options, click the menu button. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 29 Chapter 6: Managing Your Wi-Fi Router and Connected Networks Main Menu Links The SBR-AC3200P main menu and related submenu option links are also displayed along the bottom of the SBR-AC3200P Web Manager screen. To open a submenu option, click the link. Menu Option Home Status Basic Advanced Function Displays the Quick Start Wizard main screen Provides information about the Wi-Fi Router hardware and software, MAC address, Wi-Fi Router IP address, serial number, and related information. Additional screens provide diagnostic tools and also allow you to change your Wi-Fi Router user name and password. Configures the Wi-Fi Router IP-related configuration data, including Network Configuration, WAN Connection Type, DHCP, and DDNS Controls Internet protocols which configure and monitor how the Wi-Fi Router routes IP traffic on the SBR-AC3200P Wireless Configures and monitors the Wi-Fi Router wireless networking features Firewall Configures and monitors the Wi-Fi Router firewall Help Provides general information to help you set up your home network Logout Closes the SBR-AC3200P Web Manager Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 30 Chapter 6: Managing Your Wi-Fi Router and Connected Networks Get Help You can choose any of the following three options to obtain help information for any SBR-
AC3200P Web Manager function. General help information is available for any SBR-AC3200P menu option when you click the Help button on that page. Overview Help (page 31) Help Links Field Level Help (page 32) Overview Help General help information is available when you click Help, Overview on the SBR-AC3200P Main Menu. Figure 1: Help Overview Screen Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 31 Chapter 6: Managing Your Wi-Fi Router and Connected Networks Help Links Provides a concise list of your configuration settings with applicable links for easy access when you click Help, About on the SBR-AC3200P Main Menu. The link opens the related configuration screen. Field Level Help More specific help information is available throughout the web manager for field level help when you click Help located to the right of the applicable field (see sample screenshot below). View the Wi-Fi Router Product Information The Status Product Information screen displays general product information, including the software (or firmware) version and the current network connection status of the Wi-Fi Router. To open the Status Product Information page:
1. Click Status on the SBR-AC3200P Main Menu. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 32 Chapter 6: Managing Your Wi-Fi Router and Connected Networks 2. Click Product Information from the Status submenu options. 3. Click the Refresh button (F5) in your web browser to reload the information on the screen. Test Your Connection The Status Diagnostics screen lets you perform a series of tests to make sure that your
<CPEProductType) is connected and displays information about the ping test parameters. To run a ping test:
1. Click Status on the SBR-AC3200P Main Menu. 2. Click Diagnostics from the Status submenu options. 3. 4. In the Select Utility section, select the kind of test that you want to run. In the Ping Test Parameters section, set the parameters that you would like to use for your test. 5. Click Start Test to begin the test. The results will appear in the box at the bottom of the screen. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 33 Chapter 6: Managing Your Wi-Fi Router and Connected Networks Configure Your LAN The Basic DHCP screen lets you configure your LAN and manually assign IP addresses to devices on your LAN. To configure your LAN:
1. Click Basic on the SBR-AC3200P Main Menu. 2. Click DHCP from the Basic submenu options. 3. 4. 5. In the LAN Network Configuration section, choose the settings that you would like to apply to your LAN, and click Apply. In the Reserved IP Client List section, click Add to set up a list of IP addresses that you want to reserve. In the Attached Client List section, select the IP address of any clients that you want to reserve, and click Reserve. 6. Click Start Test to begin the test. The results will appear in the box at the bottom of the screen. Back Up Your Wi-Fi Router Configuration You can save a backup copy of the current configuration settings to your local computer. You can use the backup file to restore your custom settings in the event that you made changes that you no longer want. Caution: We highly recommend that you perform the configuration backup using the SBR-
AC3200P default login username and password. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 34 Chapter 6: Managing Your Wi-Fi Router and Connected Networks To create a back up copy of your configuration settings:
1. Click Basic on the SBR-AC3200P Main Menu. 2. Click Backup and Restore from the Basic submenu options. 3. Click Backup to create a backup file of your SBR-AC3200P configuration settings. Follow the on-screen prompts to save the configuration file. Restore Your Configuration Settings WARNING! This action will delete your current configuration settings and allow you to restore a previously saved configuration. Note: After the configuration settings are restored, the Wi-Fi Router will automatically reboot and you will have to log on using the default username (admin) and password (password). 1. Click Basic on the SBR-AC3200P Main Menu. 2. Click Backup and Restore from the Basic submenu options. 3. Click Browse to search for a previously saved configuration file from the Downloads folder on your computer. 4. Click Restore. The Wi-Fi Router will automatically reboot. Reset Your Configuration Settings WARNING! This process also deletes any custom Wi-Fi Router configurations you may have already created. We recommend that you create a backup copy of your configuration before resetting the Wi-Fi Router. See Back Up Your Wi-Fi Router Configuration for more information. From the SBR-AC3200P Web Manager, do the following to open the Status Security screen:
1. Click Status on the SBR-AC3200P Main Menu. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 35 Chapter 6: Managing Your Wi-Fi Router and Connected Networks 2. Click Security from the Status submenu options. Figure 2:
Restore Factory Defaults Screen 3. Select Yes under Restore Factory Defaults. 4. Click Apply to reset the default username and password and restore the original configuration. The message, This action will restore factory default settings. Please reboot the modem for new settings to take effect, displays. 5. Click OK. 6. Click Status on the SBR-AC3200P Main Menu. 7. Click Configuration from the Status submenu options to display the Status Configuration screen. 8. Click Reboot. 9. Log back in using the default username and password. Username: admin Password: password Update Your Wi-Fi Router Firmware You can update the firmware on your SBR-AC3200P Wi-Fi Router when ARRIS releases new firmware versions. The new firmware releases may contain updates for operational improvements or resolutions to problems. These updates will not delete or overwrite your personal user settings such as your password. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 36 Chapter 6: Managing Your Wi-Fi Router and Connected Networks You can download the latest firmware release from http://www.SURFboard.com/Support/SBR-AC3200P. To load the new firmware release onto your SBR-AC3200P Wi-Fi Router:
1. Click Status from the configuration screen and select Router Upgrade from the drop-down menu. 2. Click Browse to locate the new firmware file. 3. Select the new firmware file and click Open. 4. Click Upload to load the new firmware onto your SBR-AC3200P Wi-Fi Router. Exit the SBR-AC3200P Web Manager To log out and close the SBR-AC3200P Web Manager:
Click Logout located in the upper right corner of the screen above the SBR-AC3200P Main Menu. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 37 Chapter 7 Protecting & Monitoring Your Wireless Network After you have successfully connected the SBR-AC3200P Wi-Fi Router and your wireless devices, you should configure the Wi-Fi Router to protect your wireless network from unwanted and unauthorized access by any wireless devices within range of your wireless network. Although security for the SBR-AC3200P Wi-Fi Router is already configured, you can use the SBR-AC3200P Configuration Manager to tailor the level of security and access that you want to allow on your network. Prevent Unauthorized Access Caution: To prevent unauthorized access and configuration to your wireless network, we highly recommend that you immediately change the default user name and password after connecting to the Internet and logging on to the SBR-AC3200P for the first time. One of the most important recommendations for securing your wireless home network is to change the default administrator password on your SBR-AC3200P and other wireless devices as well. Default passwords are commonly used and shared on the Internet. To ensure that your wireless home network is secure, it is recommended that you follow these best practices for user passwords:
Always create a secure password or pass phrase that is not easily guessed. Use phrases instead of names so that it may be easier for you to remember. Use a combination of upper and lowercase letters, numbers, and symbols. Continue to change your administrator password on a regular basis. Change the Default User Name and Password To change the default user name:
1. Log in to the SBR-AC3200P from any web browser on the computer connected to the SBR-
AC3200P. 2. Type the SBR-AC3200P Web Manager IP address, http://192.168.100.254, in the Address bar and then press Enter. The Login screen displays. 3. Type the default username and password as they appear below:
Username: admin Password: password 4. Click Login to open the SBR-AC3200P Web Manager. The Status Connection screen displays. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 38 Chapter 7: Protecting & Monitoring Your Wireless Network 5. Click the Status menu button and then click Security to display the Status Security screen. 6. Confirm that Change Username is displayed in the drop-down selection box. 7. Complete each field entry, but note the following:
All fields (for example, Current Username & Current Password) are case-sensitive. Note: For first time logons, the current username is admin and the current password is password. Make sure No is selected under Restore Factory Defaults. Figure 3:
Change User Name Screen 8. Click Apply to update your user name. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 39 Chapter 7: Protecting & Monitoring Your Wireless Network 9. Click Change Username drop-down arrow to display Change Password. Figure 4:
Change User Password Screen 10. Complete each field entry, but note the following:
All fields are case-sensitive. Username is your new user name, if you changed it. Make sure No is selected for Restore Factory Defaults. Find a secure place to write down and keep your new user name and password. 11. Click Apply to update your password. Set Up Firewall Protection You can set up firewall filters and firewall alert notifications on your wireless home network. You can also block Java Applets, Cookies, ActiveX controls, popup windows, Proxies, and website access. See Protection Level for more information. To set the firewall protection level:
Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 40 Chapter 7: Protecting & Monitoring Your Wireless Network 1. From any screen, click the Firewall-Protection Level menu link or click the Firewall menu button on the SBR-AC3200P Main Menu and then select Protection Level. 2. Click the Firewall Protection Setting drop-down button to select the firewall protection level. Possible values:
Off Low Medium High Note: Selecting Off will disable firewall protection on your home network. Your computer(s) and other Ethernet-enabled devices on your network will be at risk for possible attacks from viruses and hackers. 3. Use the IPv6 Firewall Protection drop-down button to turn firewall protection on or off for IPv6 connections. 4. Select each Web filter that you want to set for the firewall and then click Apply. Set Up Parental Controls You can set up the following Parental Controls on your home network:
Allow or block access to specific Internet sites. Allow or block access to specific MAC addresses. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 41 Chapter 7: Protecting & Monitoring Your Wireless Network Set time limitations for computer usage or Internet access. Note: Any Parental Control filters that do not include assigned ports will apply to all ports. This also applies to MAC addresses as well. You can also link each user on yoru network to specified rules for login, time-access, and content filtering. See Parental Control for more information. To set Parental Controls:
1. From any screen, click the Firewall-Parental Control menu link or click the Firewall menu button on the SBR-AC3200P Main Menu and then select Parental Control. 2. Click Current Time Zone drop-down button to select your time zone. 3. Select Yes or No to automatically adjust the time for Daylight Saving Time. 4. At the top of the screen, click Create to continue setting up Parental Controls. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 42 Chapter 7: Protecting & Monitoring Your Wireless Network 5. Enter a name for the user profile that you want to create in the Description field. 6. Enter the 12-digit (hexadecimal) MAC address of the device for which you are creating Parental Controls in the MAC Address field. 7. Enter the web address of the Internet site that you want to block or access. 8. Enter the Starting port number in the Start Port field. 9. Enter the Ending port number in the End Port field. 10. Select the days of the week that you want to allow the selected user to access the Internet. 11. Select the time range that you want to allow the selected user to access the Internet. 12. Select to Allow or Block Internet access for the time and days you set previously. 13. Select On or Off in the Enabled field to enable or disable this Parental Control restriction. 14. Click Apply when done. Set Up Port Triggers You can use Port Triggers to configure dynamic triggers to specific devices on the LAN. This allows special applications that require specific port numbers with bi-directional traffic to function properly. Applications such as video conferencing, voice, gaming, and some messaging program features may require these special settings. Note: If you enable the firewall and set up custom port triggers, then you must configure the firewall to allow traffic through those custom ports. See Set Up Firewall Protection for more information. To configure Port Triggers:
1. Click Advanced on the SBR-AC3200P Main Menu bar. 2. Click Port Triggers from the Advanced submenu options. Figure 5: Advanced Port Triggers Screen 3. Click Create Port Triggers button to open the Add Port Triggering Entry window. Figure 6:
Create Port Triggers Screen Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 43 Chapter 7: Protecting & Monitoring Your Wireless Network 4. Enter the starting port number for the port to be triggered in the Trigger Start Port field. 5. Enter the ending port number for the port to be triggered in the Trigger End Port field. 6. Enter the starting port number of the Port Trigger range in the Target Start Port field. 7. Enter the ending port number of the Port Trigger range in the Target End Port field. 8. Select TCP, UDP, or BOTH from the Internet Protocol drop-down list. 9. Enter a unique name in the Description field. 10. Select On to enable IP port triggers or Off to disable them. 11. Click Apply to create your port triggers. 12. Repeat steps 3 thru 11 for each additional port trigger that you want to create. Set Up Port Forwarding You can use Port Forwarding to set up a computer or other network device on your home network (LAN) to be accessible to computers or other remote network devices on the Internet. This allows you to open specific ports behind the firewall on your LAN to set up dedicated connections between your computer and other remote computers for online gaming or other online services. Some allowable services are predefined under the Commonly Forwarded Ports. Note: It is recommended that you manually configure the TCP/IP settings listed below on the computer you are setting up for remote access. Otherwise, remote access to your computer will not be available on the Internet. IP address Subnet mask Default gateway DNS address (at least one) To set up Port Forwarding:
1. Click Advanced on the SBR-AC3200P Main Menu bar. 2. Click Port Forwarding from the Advanced submenu options. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 44 Chapter 7: Protecting & Monitoring Your Wireless Network Note: To map a port, you would enter the range of port numbers that you want forwarded locally and the IP address for sending traffic to those ports. If you only want a single port specification, enter the same port number in the start and end locations for that IP address. 3. Do either of the following to set up the External IP Address:
Keep the IP Address set at 0.0.0.0 in the External IP Address field and then enter the port number in the Start Port field. Repeat the same port number in the End Port field.This allows incoming data traffic on the specified ports from any remote IP address. Enter a specific remote IP address of your choice in the External IP Address field and then enter the specific port numbers in the Start Port and End Port fieldsThis allows incoming data traffic on the specified ports from only one remote IP address. Note: To forward a range of ports, enter the first number of the port range in the Start Port field and the last number of the port range in the End Port field. 4. Do the following to set up your Local IP Address:
a. Enter the IP address of your local computer that you are setting up for port forwarding. b. Enter the port number of your choice in the Start Port field. Repeat the same port number in the End Port field. Note: To forward a range of ports, enter the first number of the port range in the Local Start Port field and the last number of the port range in the Local End Port field. Enter a description to name the forwarded port you are creating. Select TCP, UDP, or BOTH from the Internet Protocol drop-down list. Select On to enable port forwarding or Off to disable it. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 45 Chapter 7: Protecting & Monitoring Your Wireless Network 5. Click Apply. Set Up the DMZ Host WARNING! The gaming DMZ host is not protected by the SBR-AC3200P <SBEProductType>
firewall. It is exposed to the Internet and thus vulnerable to attacks or hacking from any computer on the Internet. Consider carefully before configuring a device to be in the DMZ. You can configure one computer on your home network to be the DMZ Host. That computer will operate outside of the SBR-AC3200P firewall and allow remote access from the Internet to your computer, gaming device, or other IP-enabled device. The DMZ Host feature will only allow outside users to have direct access to the designated DMZ Host device and not your home network. See DMZ Host for more information. To create the DMZ Host:
1. Click Advanced on the SBR-AC3200P Main Menu bar. 2. Click DMZ Host from the Advanced submenu options. Figure 7: Advanced DMZ Host Screen 3. Enter the last one to three digits (from 2 to 254) of the IP address of the computer or gaming device that you are setting up as the DMZ host. 4. Click Apply. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 46 Chapter 7: Protecting & Monitoring Your Wireless Network Note: Remember to reset the IP address back to 0 (zero) to close all the ports when you are finished with the needed application. If you do not reset the IP address, that computer will be exposed to the public Internet. Release 33 ISSUE 1.5 October 2015 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. SURFboard SBR-AC3200P Wi-Fi Router User Guide 47 Corporate Headquarters ARRIS Suwanee Georgia 30024 USA T: 1-678-473-2000 F: 1-678-473-8470 www.arris.com
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2015-10-29 | 5745 ~ 5825 | NII - Unlicensed National Information Infrastructure TX | Original Equipment |
2 | 2412 ~ 2462 | DTS - Digital Transmission System |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 | Effective |
2015-10-29
|
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1 2 | Applicant's complete, legal business name |
ARRIS
|
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1 2 | FCC Registration Number (FRN) |
0009654609
|
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1 2 | Physical Address |
3871 Lakefield Drive Suite 300
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1 2 |
3871 Lakefield Drive
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|||||
1 2 |
SUWANEE, GA
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|||||
1 2 |
United States
|
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app s | TCB Information | |||||
1 2 | TCB Application Email Address |
c******@telefication.com
|
||||
1 2 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 2 | Grantee Code |
UID
|
||||
1 2 | Equipment Product Code |
SBR-AC3200P
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 | Name |
A******** A****** F****
|
||||
1 2 | Title |
Manager -Regulatory/Compliance
|
||||
1 2 | Telephone Number |
678-4********
|
||||
1 2 | Fax Number |
678-4********
|
||||
1 2 |
t******@arrisi.com
|
|||||
app s | Technical Contact | |||||
1 2 | Firm Name |
International Certification Corp.
|
||||
1 2 | Name |
G**** C********
|
||||
1 2 | Physical Address |
No.3-1, Lane 6, Wen San 3rd St. Kwei Shan
|
||||
1 2 |
Taiwan
|
|||||
1 2 | Telephone Number |
886-3********
|
||||
1 2 | Fax Number |
886-3********
|
||||
1 2 |
G******@icertifi.com.tw
|
|||||
app s | Non Technical Contact | |||||
1 2 | Firm Name |
International Certification Corp.
|
||||
1 2 | Name |
W******** L****
|
||||
1 2 | Physical Address |
No.3-1, Lane 6, Wen San 3rd St. Kwei Shan
|
||||
1 2 |
Taiwan
|
|||||
1 2 | Telephone Number |
886-3********
|
||||
1 2 | Fax Number |
886-3********
|
||||
1 2 |
w******@icertifi.com.tw
|
|||||
app s | Confidentiality (long or short term) | |||||
1 2 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 04/25/2016 | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 | Equipment Class | NII - Unlicensed National Information Infrastructure TX | ||||
1 2 | DTS - Digital Transmission System | |||||
1 2 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | AC3200 Wi-Fi Router with RipCurrentTM Technology | ||||
1 2 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 | Modular Equipment Type | Does not apply | ||||
1 2 | Purpose / Application is for | Original Equipment | ||||
1 2 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 | Grant Comments | Output power listed is conducted. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation and transmitter operating conditions for satisfying RF exposure compliance. This device has 20/40/80 MHz bandwidth modes. The 80 MHz mode is limited to channel at 5210 MHz and 5775 MHz. | ||||
1 2 | Output power listed is conducted. The antenna(s) used for this transmitter must be used to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. This device has 20/40 MHz bandwidth modes. | |||||
1 2 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 | Firm Name |
International Certification Corp.
|
||||
1 2 | Name |
F******** C****
|
||||
1 2 | Telephone Number |
886-3******** Extension:
|
||||
1 2 | Fax Number |
886-3********
|
||||
1 2 |
J******@icertifi.com.tw
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15E | 38 CC MO | 5180 | 5240 | 0.564 | |||||||||||||||||||||||||||||||||||
1 | 2 | 15E | 38 CC MO | 5745 | 5825 | 0.266 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15C | CC MO | 2412.00000000 | 2462.00000000 | 0.8120000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC