mQHub User Guide Table of Contents Introduction ..................................................................................................................... 3 Prerequisites ............................................................................................................................................. 3 Provisioning the Gateway in mQCentral .......................................................................... 4 Activating the Gateway .................................................................................................... 7 Checking the Gateways Status .................................................................................... 10 Additional Information .................................................................................................... 10 Appendix A: LED Indicator Definitions ........................................................................... 11 Appendix B: Product Specifications .............................................................................. 12 Appendix C: Safety and Regulatory Information ........................................................... 13 2 Introduction This guide explains how to set up your new mQHub gateway. Note: Ensure that the AC outlet that powers the gateway cannot be inadvertently switched off. Prerequisites Before performing the steps in this guide, you must download the Postman application and get the mQHub .json file:
1. Go to https://www.getpostman.com/
2. Download the appropriate Postman client for your machine (PC, Mac, or Linux) 3. Open the Postman client. 4. Click the orange Sign In button. If you already have a Postman account, sign in. If not, click the orange Create Account link and set up a new account. You can also bypass signing in by going directly to the app. 5. Click Import in the top left-hand corner. 6. Download the .json collection file from https://comcast.box.com/s/0offiku6f36khsma2e1akkinlzvb4zzl and save it to your desktop. 3 7. Drag the file into the Postman Drop files here box. Provisioning the Gateway in mQCentral mQCentral is the portal you will use to view data and verify the operation of your gateways and sensors. Your gateway may have been set up in mQCentral before it was shipped to you. If that is the case, skip to the Activating the Gateway section in this document. To provision the gateway in mQCentral, perform the following steps:
1. Navigate to mQCentral (https://mqcentral.machineq.net/) and log in with your credentials. If you do not have credentials, please reach out to our customer support by phone (855-671-5672) or email
(machineQ_Support@comcast.com). 2. Click the Gateways side tab. 4 3. On the Gateways screen, click Add a Gateway. 4. Enter the appropriate information in the pop-up box to define your gateway, and then click Submit. Field Name Required Required Type
<String>
Gateway Profile Required Drop-down value Description An identifier for the gateway. This will be a quick way to find it if you have a number of gateways. Make and model as found on the back of the gateway, in this case mQHub. 5 Field Mac Address Required Required Node Id Required Location Type Required Type 12 character hexadecimal, separated by colons:
00:00:00:00:00:00 16-character hexadecimal Valid values are:
Indoor Outdoor Antenna Gain Optional
<number>
Latitude Longitude Height above ground in meters Required Required Required Number between
-90 and 90 Number between
-180 and 180
<number>
Description Network address of the gateway. LoRa node ID found on the back of the gateway. General location of the gateway. Because the mQHub is designed for indoor use only, select Indoor. Only required if an external antenna is required. Because the mQHub does not have an option for an external antenna, this should be blank. Latitude of the gateway. Longitude of the gateway. Estimate how high the gateway is above street level. 6 Activating the Gateway To set up the gateway, perform the following steps:
1. Plug it in to a power source. It is very important that you plug the device into a wall outlet so it is oriented vertically. Do not plug it into a power strip, which would orient it horizontally. The signal strength will be reduced if it is oriented horizontally. Ensure that the AC outlet that powers the gateway cannot be inadvertently switched off. 2. Look at your available Wi-Fi networksyou will see MQH followed by 8 digits. 3. Connect to this network with your computer as you normally would with your business or home or business Wi-Fi network. Your mQHub will now begin to blink amber (it will blink white while it is booting up). 4. Open the Postman application if it isnt already open and expand mqapi. 7 5. Click GET /api/wifi/accesspoint and click Send to scan for a network to connect your mQHub to. If you already know which one you want to use, you can skip to the next step. Postman will return a list of all available access points with details about them so you can choose one. Write down the SSID of the network you want to use (this will be one of your standard home or business networks). 6. Click POST /api/wifi/network and click the Body tab. Enter the following text, but change the value for SSID to your home or business Wi-Fi networks ID and wifikey to the corresponding passcode. Make sure to enter the values between quotation marks.
{ ssid:MyBusinessNetwork, wifikey:MyBusinessNetworkPassword }
7. Click Send. 8. Reboot the mQHub by unplugging it, waiting 30 seconds and plugging it back in. 8 You can also reboot the gateway from Postman by clicking POST /api/device/reboot, and then clicking Send. You should receive a status of 200. The gateway is now set up. It will display a white LED light when it is connected to the Internet. 9 Checking the Gateways Status After your gateway is set up, you can see its status in mQCentral. 1. Log in to mQCentral and click Gateways. 2. The Connection State field will contain CNX if the gateway is connected and receiving data. Additional Information There is a WPS button located on the side of the gateway if you choose to use WPS to connect the gateway to your Wi-Fi router. You can reset the Wi-Fi network by holding the reset button in for three seconds using a paperclip or small instrument. The reset button will put it back the gateway back into access point mode which will then allow you to reconfigure your gateway Wi-Fi network using the above instructions. If you have any questions, contact Support. 10 Appendix A: LED Indicator Definitions The following table describes the possible LED indications you may see on your gateway. Lights Solid white Slow blink white Solid red Slow blink red Solid amber Slow blink amber Fast blink white and orange Description Running, no issues. The gateway is powering up, booting. The bootloader has failed. There is a LoRa issue. The gateway is disconnected from Wi-Fi. The gateway is in AP mode instead of Wi-Fi. Wi-Fi Protected Setup mode is on. Response Wait, this state is temporary. Contact Support. Contact Support. Set the device to Wi-Fi using Postman, as described earlier in this document. Set the device to Wi-Fi using Postman, as described earlier in this document. Wait, this state is temporary. 11 Appendix B: Product Specifications Model Number: FXQX1AM0S Dimensions: (L x W x H) 2.4 x 3.7 x 1.9 (60 x 95 x 48 mm) Weight: 3.4 oz. (96g) Supported Protocols:
802.11 b/g/n TCP/IP, HTTP, HTTPS, SSH LoRa:
LoRa packet forwarder Transceiver: I/Q Multi-PHY mode, 802.15.4g Frequency: 903-928 MHz Tx Output: 27dBm Wi-Fi:
Standard: IEEE 802.11b/g/n WPS SW pairing functionality Configuration: 2x2 Frequency band: 2.4GHz Frequency range: 24122462 MHz (b/g/n/20MHz), 11 CH.; 24222452 MHz (n/40 MHz), 7 CH. Security: WPA, WPA2 Tx Output: +20 dBm (b/g/n) Environment & Reliability:
Operating Temp: 0 40 C Storage Temp: -20 50 C Operating humidity: 5% 85% RH Vibration: IEC 68-2-29 Shock: IEC 68-2-29 Drop: IEC 68-2-32 Safety and Regulatory Compliance:
UL 62368-1 FCC/IC 15b and 15c RoHS approved 12 Appendix C: Safety and Regulatory Information Notice: This product for indoor use only. Warning: No user serviceable parts inside. Warning: Hazardous voltages inside. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which the receiver is Increase the separation between the equipment and receiver. connected. Consult the dealer or an experienced radio/TV technician for help Changes and Modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this equipment under the Federal Communications Commissions rules. In order to comply with FCC RF Exposure requirements, this device must be installed to provide at least 20 cm (8 inches) separation from the human body at all times. 13