FCC ID: 2AL9D-FIP1XC IP Phone

Flyingvoice Network Technology Co., Ltd. I/V Version 1.0.0 Aug. 2020 Copyright Copyright 2020 Flyingvoice Network Technology CO., LTD. Copyright 2020 Flyingvoice Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Flyingvoice Network Technology CO., LTD. Under the law, reproducing includes translating into another language or format. When this publication is made available on media, Flyingvoice Network Technology CO., LTD. gives its consent to downloading and printing copies of the content provided in this file only for private use but not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Flyingvoice Network Technology CO., LTD. will not be liable for any damages arising from use of an illegally modified or altered publication. Trademark Flyingvoice, the logo and the name and marks are trademark of Flyingvoice Network Technology CO., LTD, which are registered legally in China, the United States, EU (European Union) and other countries. All other trademarks belong to their respective owners. Without Flyingvoices express written permission, the recipient shall not reproduce or transmit any portion thereof in any form or by any means, with any purpose other than personal use. THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS. FLYINGVOICE NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FLYINGVOICE Network Technology CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance, or use of this guide. 3. Limitation of Liability Flyingvoice and/or its respective suppliers are not responsible for the suitability of the information contained in this document for any reason. The information is provided as is, Flyingvoice Network Technology Co., Ltd. II/V Warranty 1. Warranty 2. Disclaimer and Flyingvoice does not provide any warranty and is subject to change without notice. All risks other than risks caused by use of the information are borne by the recipient. In no event, even if Flyingvoice has been suggested the occurrence of damages that are direct, consequential, incidental, special, punitive or whatsoever (Including but not limited to loss of business profit, business interruption or loss of business information), shall not be liable for these damages. End User License Agreement This End User License Agreement ("EULA") is a legal agreement between you and Flyingvoice. By installing, copying or otherwise using the Products, you: (1) agree to be bounded by the terms of this EULA, (2) you are the owner or an authorized user of the device, and (3) you represent and warrant that you have the right, authority and capacity to enter into this agreement and to abide by all its terms and conditions, just as if you had signed it. The EULA for this product is available on the Flyingvoice Support page for the product. Patent Information China, the United States, EU (European Union) and other countries are protecting one or more patents of accompanying products and/or patents being applied by Flyingvoice. Technical Support Visit www.flyingvoice.com for product documents and FAQ, or contact Flyingvoice by email at support@flyingvoice.com. Well get you the help you need. Declaration of Conformity Part 15 FCC Rules This device complies with Part 15 of the FCC Rules. Operation is subject to the following three conditions:

This device may not cause harmful interference This device must accept any interference received, including interference that may cause undesired operation. The distance between user and products should be no less than 20cm Note: This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Flyingvoice Network Technology Co., Ltd. III/V

-- Reorient or relocate the receiving antenna.

-- Increase the separation between the equipment and receiver.

-- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

-- Consult the dealer or an experienced radio/TV technician for help. Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the users authority to operate this equipment. Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. CE Manufacturer: Flyingvoice Network Technology Co., Ltd. Address: Room 207~209, 2/F, Bldg B52#, Zhongchuang Industrial park, Liuxian Avenue, Taoyuan Street, Nanshan District, Shenzhen Hereby, Flyingvoice Network Technology Co., Ltd. declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU A copy of the declaration of conformity can be obtained with this user manual; this product is not restricted in the EU. Importers: XXXXXXX Address: XXXXXXX Hardware Version: FIP15_V1_3 Software Version: FVUI V0.3.46 The wireless operation frequency WIFI: 2412MHz-2472MHz, Max EIRP Power 18.16 dBm Safety warning and Attentions If use adapter, adapter must be comply 2014/30/EU Directive. Adapter Caution: Adapter shall be installed near the equipment and shall be easily accessible. Do not store or use your product in temperatures higher than 50C. RF Exposure Statement The distance between user and products should be no less than 20cm. Flyingvoice Network Technology Co., Ltd. IV/V GNU GPL INFORMATION Flyingvoice phone firmware contains third-party software under the GNU General Public License (GPL). Flyingvoice uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Flyingvoice products can be downloaded online:

http://www.flyingvoice.com/soft_GPL.aspx Risk Warning Statement This risk warning statement contains a summary of external network servers that FVUI will access under its factory settings in order to obtain necessary service support. If you want to prohibit these accesses based on security considerations, you can disable them through the WEB management page. Number Server Domain Name Description Factory Setting https://prv3.flyingvoice.net:442 Flyingvoice Provision web management prv3.flyingvoice.net:3450 Flyingvoice Provision web management stun configuration server server server backup server https://prv4.flyingvoice.net Flyingvoice Provision web management log3.flyingvoice.net:9005 Flyingvoice Provision web management log http://acs3.flyingvoice.net:8080 Flyingvoice TR069 web management server acs3.flyingvoice.net:3478 Flyingvoice TR069 web management server pool.ntp.org/cn.pool.ntp.org NTP server Enable Enable Enable Disable Disable Disable Enable 1 2 3 4 5 6 7 Flyingvoice Network Technology Co., Ltd. V/V Table of Contents Table of Contents About This Guide ................................................................................................................... Getting Started with Your Phone ........................................................................................... Hardware Overview ........................................................................................................ FIP15G Hardware ................................................................................................... Power LED Indicator ............................................................................................... Line Key LED .......................................................................................................... Screen and Icons ............................................................................................................ Idle Screen .............................................................................................................. Calls Screen ............................................................................................................ Icons in the Status Bar ............................................................................................ Line Key Icons ......................................................................................................... Other Icons .............................................................................................................. Entering Characters ........................................................................................................ Call Features .......................................................................................................................... Placing Call ..................................................................................................................... Placing a Call from the Dialer ................................................................................. Placing Multiple Calls .............................................................................................. Redialing a Number ................................................................................................ Placing a Call from the Call History ........................................................................ Placing a Call from the Directory ............................................................................ Answering Calls .............................................................................................................. Answering a Call ..................................................................................................... Answering a Call When in a Call ............................................................................. Answering a Call Automatically ............................................................................... Switching Among the Handset, Speakerphone and Headset Modes ............................ Disabling Call Waiting ..................................................................................................... Silencing or Rejecting Incoming Calls ............................................................................ Rejecting Calls with Do Not Disturb (DND) ............................................................. Flyingvoice Network Technology Co., Ltd. I/III Table of Contents Ending Calls.................................................................................................................... Muting/Unmuting Audio .................................................................................................. Holding and Resuming Calls .......................................................................................... Holding a Call .......................................................................................................... Resuming a Held Call ............................................................................................. Redirecting Incoming Calls ............................................................................................. Forwarding All Incoming Calls to a Contact ............................................................ Forwarding All Incoming Calls on All Lines ............................................................. Deactivating Call Forward ....................................................................................... Diverting Calls to a Contact..................................................................................... Transferring Calls ........................................................................................................... Performing a Blind Transfer .................................................................................... Performing an Attended Transfer ............................................................................ Conference Calls ............................................................................................................ Setting Up a Local Conference Call ........................................................................ Holding or Resuming a Conference Call ................................................................ Splitting a Conference Call...................................................................................... Ending a Conference Call ....................................................................................... Advanced Call Features ........................................................................................................ Voice Mail ....................................................................................................................... Leaving Voice Mails ................................................................................................ Listening to Voice Mails ........................................................................................... MWIMessage Waiting Indicator .............................................................................. Directory ......................................................................................................................... Local Contacts ......................................................................................................... Blacklist ................................................................................................................... Call History ..................................................................................................................... Viewing History Records ......................................................................................... Saving a History Record to Local Directory ............................................................ Flyingvoice Network Technology Co., Ltd. II/III Table of Contents Saving a History Record to Blacklist ....................................................................... Deleting History Records ........................................................................................ Customizing Your Phone ....................................................................................................... Changing the Administrator Password ........................................................................... Changing the Backlight and Time .................................................................................. Changing the Language ................................................................................................. Time & Date .................................................................................................................... Setting the Time and Date Manually ....................................................................... Changing the Time and Date Format ...................................................................... Audio Settings ................................................................................................................ Adjusting the Volume .............................................................................................. Setting the Ring Tone .............................................................................................. Wireless Network ............................................................................................................ Activating the Wi-Fi Mode ....................................................................................... Connecting to the Wireless Network ....................................................................... Viewing the Wireless Network Information ............................................................. Disconnecting the Wireless Network Connection ................................................... Deactivating the Wi-Fi Mode ................................................................................... Maintaining Your Phone ......................................................................................................... Rebooting Your Phone ................................................................................................... Resetting to Factory Settings ......................................................................................... Flyingvoice Network Technology Co., Ltd. III/III About This Guide About This Guide Thank you for choosing Flyingvoice FIP15G IP phone, which delivers the industrys leading HD audio quality and a wide range of business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Call Recording, Paging and Conference over an IP network. Meanwhile, it features a compact appearance, robust performance and cost efficiency for daily desktop voice communications. This guide provides everything you need to quickly use your new phone. Firstly, verify with your system administrator that the IP network is ready for phone configuration. Also be sure to read the Quick Start Guide which can be found in your phone package before you set up and use the IP phone. As you read this guide, keep in mind that some features are configurable by your system administrator or determined by your phone environment. As a result, some features may not be enabled or may operate differently on your phone. Additionally, the examples and graphics in this guide may not directly reflect what is displayed or is available on your phone screen. The following types of related documents are available on each page:

Related Documentation Datasheet Quick start guide Flyingvoice Network Technology Co., Ltd. 6 Getting Started with Your Phone Getting Started with Your Phone This chapter provides the overview of phone hardware and screen layout, and how to navigate your phone for the best performance. Hardware Overview Topics Hardware Overview Screen and Icons Entering Characters Topics FIP15G Hardware Power LED Indicator Line Key LED FIP15G Hardware Flyingvoice Network Technology Co., Ltd. 7 Getting Started with Your Phone NO. Item 1 Handset Description Handset to pick up and answer call 2 Phone Screen Touchable screen, shows information about your phone, such as calls, messages, soft keys, programmable keys, account status, time and date 3 Mute Key call is muted. Toggles and indicates the mute feature. The key LED glows red when the Headset Key headset mode is activated Toggles and indicates the headset mode. The key LED glows green when Volume Key Adjusts the volume of the handset, headset, and speaker Speakerphone Toggles and indicates the hands-free (speakerphone) mode. The key LED glows green when the hands-free (speakerphone) mode is activated Provides the digits and special characters in context-sensitive applications 4 5 6 7 8 Key Keypad Power LED Indicator Indicates call status, message status, and phones system status 9 Logo FLYINGVOICE Logo Power LED Indicator The power LED indicator indicates the call, message and phones system status. LED Status Description Solid red The phone is initializing Fast-flashing red (0.3s) The phone is ringing Slowly-flashing red (1s) The phone receives a voice mail or text message Solid red for 0.5s and off for 3s alternately The phone enters the power-saving mode Flyingvoice Network Technology Co., Ltd. 8 Getting Started with Your Phone Line Key LED The line key LED indicators are associated with the status of phone lines and features. Line key LED (associated with the phone line) LED Status Description Solid green The line is seized Fast-flashing red The line receives an incoming call Red Off The line is in conversation The line is inactive Screen and Icons The user screens and icon indicators can help you navigate and understand the important information on the phone's status. Topics Idle Screen Calls Screen Icons in the Status Bar Line Key Icons Other Icons Idle Screen The idle screen is made up of the status bar, line keys, and soft keys. The time & date in the status bar or middle of the screen varies by phone models. 1. Status Bar: Display the default account, feature status icons, and the time. The status icons are displayed when features are activated. 2. Line Keys: Display the information associated with the line keys and feature keys on the phone. 3. Soft Keys: Display the information associated with the feature keys. Flyingvoice Network Technology Co., Ltd. 9 Getting Started with Your Phone Calls Screen All of your active and held calls are displayed on the calls screen. You can press up or down navigation key to switch among calls. Check with your system administrator to find out if this feature is available on the phone. When there is an active call and a held call, the calls screen is shown below:

You can press Menu, then press Status to view the Network and Phone status. The phone screen is shown below:

Icons in the Status Bar Icons in the status bar vary by phone models. Icon Description Icon Description Wired network is available Auto Answer Wired network is unreachable Do Not Disturb (DND) Speaker mode Handset mode Headset mode Keep Mute Ringer volume is 0 Missed Calls Flyingvoice Network Technology Co., Ltd. 10 Getting Started with Your Phone Voice Mail Call is on hold Call Forward Recording Wi-Fi connected Wi-Fi connection failed Line Key Icons Icons on the line key that vary by phone models. Icon indicators (associated with line) Icon Description The private line is registered successfully Register failed Other Icons Call History Icon Description Received Calls Placed Calls Missed Calls Contact Call Icon Description Default Contact Picture Icon Description Waiting Ringing Flyingvoice Network Technology Co., Ltd. 11 Getting Started with Your Phone Calling Entering Characters You can use the keypad keys on your phone to enter or update field information. The following table describes how to enter different characters using the keypad keys. Task Action Switch input modes Press the ABC, abc, Ab2, 2aB, or 123 soft key to switch the input modes. Select ABC, abc, 2aB mode. press the keys labeled with letters until your desired letter appears. press a keypad key repeatedly to view the character options and stop when the letter you want Enter alphas to enter is displayed in the field. Wait one second, and then enter the next letter. Enter numbers Select 123 mode, press the corresponding keys. Select ABC, abc, 2aB mode, press * key or # key one or more times to enter one of the following special characters:

Enter special characters

* key: *.,'?!\-()@/:_;+&%=<>$[]{}~^#"|

# key: #

In 123 mode, you can press the * key to choose the following special characters: .*:/@[]. Insert space Select ABC, abc, 2aB mode, press the 0 key. Move cursor Press or to position the cursor. Position the cursor to the right of the character, and select the Delete soft key. Delete one or more characters Flyingvoice Network Technology Co., Ltd. 12 Call Features Call Features You can use the phone to place and answer calls, ignore incoming calls, transfer a call to someone else, conduct a conference call and perform other basic call features. Topics Placing Calls Answering Calls Switching Among the Handset, Speakerphone and Headset Modes Disabling Call Waiting Silencing or Rejecting Incoming Calls Ending Calls Muting/Unmuting Audio Holding and Resuming Calls Redirecting Incoming Calls Transferring Calls Conference Calls Placing Calls You can use your phone like a regular phone to place calls in many ways easily. Topics Placing a Call from the Dialer Placing Multiple Calls Redialing a Number Placing a Call from the Call History Placing a Call from the Directory Placing a Call from the Dialer The Dialer enables you to enter a number to place a call, and it displays a list of previously placed calls or contacts in your directory. You can also select the desired contact from the search list, the placed call list or Directory. Procedure 1. Do one of the following:

Start typing a phone number. Select the desired line key. Pick up the handset, press the Speakerphone key or the HEADSET key

. 2. Enter a number or select a contact. 3. Select Send. Flyingvoice Network Technology Co., Ltd. 13 Call Features Note Your system administrator can enable the live dial-pad feature, which enables your phone to automatically dial out the phone number after some time without selecting Send. Placing Multiple Calls When you are in a call, you can hold your current call and place a new call. Procedure 1. Press Hold to place the original call on hold. 2. Press NewCall, enter the desired number or select a contact. 3. Select Send. Note Only one call is active at any time, and other calls are on hold. You can press Swap to switch the call. Redialing a Number Press the RD key to call the number you last called. Placing a Call from the Call History You can place calls to contacts from the History list, which contains the calls that were recently placed, answered, missed, or forwarded. Procedure 1. Press History. The phone screen displays all call records. 2. Select the desired number, it will make the call automatically. Placing a Call from the Directory You can place a call to a contact directly from your directory. Procedure 1. Select Directory or navigate to Menu > Directory > Local Contacts. 2. Select the desired contact group or All Contacts. 3. Highlight the desired contact and press the desired number. Answering Calls When you receive a call, you can choose to answer it manually or automatically. Topics Answering a Call Answering a Call When in a Call Answering a Call Automatically Flyingvoice Network Technology Co., Ltd. 14 Call Features Answering a Call When you receive an incoming call, the phone rings and the screen displays the information of the incoming call. You can choose to answer the incoming call. Procedure 1. Do one of the following:

Pick up the handset. Press the Speakerphone key Press the HEADSET key. Press Answer. The call is answered in the speakerphone (hands-free) mode by default. Answering a Call When in a Call You can answer a call when there is already an active call on your phone. When you are in an active call and an incoming call arrives on the phone, a call waiting tone beeps, and the incoming call information is displayed. Procedure 1. Select Answer. The active call is placed on hold, and the incoming call becomes active. Note You can disable the call waiting feature to reject the incoming call automatically during a call. Answering a Call Automatically The auto answer enables you to automatically answer an incoming call in speakerphone

(hands-free) mode when your phone is idle. Note When you are in an active call and an incoming call arrives on the phone, the incoming call will not be automatically answered even if the auto answer is enabled. Your system administrator can configure the phone to automatically answer the incoming call after ending all calls. Procedure 1. Navigate to Menu > Features > Auto Answer > Auto Answer Settings. Flyingvoice Network Technology Co., Ltd. 15 Call Features 2. Enable the Auto Answer. 3. Select OK. Switching Among the Handset, Speakerphone and Headset Modes You can select the desired mode before placing a call or can alternate among Speakerphone, headset, and handset modes during a call. When using the headset, the LED indicator glows green. Procedure 1. During the call, pick up the handset, press the Speakerphone key HEADSET key. For example, if you're using the handset, press the HEADSET key to switch to the headset, or press the Speakerphone key to switch to the speakerphone.

, or press the Disabling Call Waiting If the call waiting feature is disabled, when there is already a call, the new incoming call will be rejected automatically. Procedure 1. Navigate to Menu > Features > Call Waiting > Call Waiting Settings. 2. Select Disable. 3. Select OK. Silencing or Rejecting Incoming Calls When you receive an incoming call, you can choose to silence or reject the call instead of answering. Rejecting Calls with Do Not Disturb (DND) You can enable DND to reject all incoming calls automatically when you do not want to be interrupted. Topics Rejecting Calls with DND Deactivating DND Rejecting Calls with DND Procedure 1. Navigate to Menu > Features > DND. 2. Select Enable from the DND Status field. 3. Select OK. Flyingvoice Network Technology Co., Ltd. 16 Call Features The DND icon appears in the status bar. Tip: To activate or deactivate DND quickly, press the DND soft key when the phone is idle. Deactivating DND You can deactivate DND when you are ready to resume receiving calls again. Procedure 1. Navigate to Menu > Features > DND. 2. Select Disable from the DND Status field. 3. Select OK. The DND icon disappears from the status bar. Tip: To deactivate DND quickly, press the DND soft key when the phone is idle. Ending Calls You can end the current call at any time. Procedure 1. Do one of the following:

If you are using the handset, press the Cancel key or hang up the handset. If you are using the headset, press the Cancel key. If you are using the speakerphone, press the Cancel key, Speakerphone key

. Muting/Unmuting Audio When you are in a call, you can mute the audio, so that you can hear the other person, but they cannot hear you. Procedure 1. Press the MUTE key during a call. 2. Press the MUTE key again to unmute the call. Holding and Resuming Calls You can place an active call on hold and resume the call when you are ready. When you place a call on hold, the held party may hear the music played by its sever. Topics Holding a Call Resuming a Held Call Holding a Call You can place an active call on hold on your phone. Procedure Press Hold during a call. Flyingvoice Network Technology Co., Ltd. 17 Call Features The phone ignores engaged audio devices (handset or headset) and plays beep in the Speakerphone (hands-free) mode by default. Resuming a Held Call You can view and resume a held call on the phone. Procedure Press Resume. If multiple calls are placed on hold, select the desired call first. Note When you have multiple calls on the phone and the current call is active, you can select Swap to swap to the held call. Redirecting Incoming Calls When you are not available to answer calls on your phone, you can forward the calls to another phone. Topics Forwarding All Incoming Calls to a Contact Forwarding All Incoming Calls on All Lines Deactivating Call Forward Diverting Calls to a Contact Forwarding All Incoming Calls to a Contact You can set up the forwarding type which enables your phone to forward all incoming calls to a contact. There are three types of forwarding:

Always Forward: Forwards all incoming calls immediately. Busy Forward: Forwards incoming calls when you are busy in a call. No Answer Forward: Forwards incoming calls when no one answers the calls. Forwarding All Incoming Calls on All Lines You can forward all incoming calls on the phone. Before You Begin Check with your system administrator if the forward on code or off code is required. If required, get it from your system administrator. Procedure 1. Navigate to Menu > Features > Call Forward. 2. Select the desired forwarding type and select Enable from the corresponding field. 3. Enter the contact number you want to forward incoming calls to in the Forward to field. 4. If you select the No Answer Forward option, select the desired ring time to wait before forwarding from the s field. 5. Optional: Enter the always/busy/no answer forward on code or off code respectively in the On Code or Off Code field. Flyingvoice Network Technology Co., Ltd. 18 Call Features 6. Select OK. The call forward icon appears in the status bar. Deactivating Call Forward You can deactivate call forward when you no longer want to forward your calls. Procedure 1. Navigate to Menu > Features > Call Forward. 2. Select the desired forwarding type and select Disable from the corresponding field. 3. Select OK. Diverting Calls to a Contact You can divert all incoming calls from a particular contact to another contact. Auto divert has precedence over call forward. Procedure 1. Select Directory (Dir) or navigate to Menu > Directory > Local Contacts. 2. Select the desired contact group or All Contacts. 3. Highlight the desired contact, and select Detail. 4. Edit the contact information. 5. Enter a contacts number you want to divert the call to in the Auto Divert field. 6. Select Save. Transferring Calls During a call, you can transfer the call to another contact. You can use one of two ways:

Blind Transfer: Transfer a call directly to the third party without consulting. Attended Transfer (Consultative Transfer): Transfer a call with prior consulting. Topics Performing a Blind Transfer Performing an Attended Transfer Performing a Blind Transfer You can transfer a call to another contact immediately without consulting with her/him first. Procedure 1. Press Transfer (Trans) during a call. 2. Do one of the following:

Enter the number or select a contact from the placed call list you want to transfer to. Press Directory (Dir). Select the desired contact from the Directory list. 3. Press TRAN key or BXFER to complete the transfer. TIP: If you are using a handset, the transfer can be completed by hanging up the handset. Flyingvoice Network Technology Co., Ltd. 19 Call Features Your system administrator can also set your phone to perform attended transfer when using a Transfer key. Performing an Attended Transfer You can transfer a call to another contact after consulting with her/him. Procedure 1. Press Transfer (Trans) during a call. 2. Do one of the following:

Enter the number or select a contact from the placed call list you want to transfer to. Press Directory (Dir). Select the desired contact from the Directory list. 3. Wait until the third party answers the call, press TRAN key to complete the transfer. Conference Calls The phone supports a three-way local conference and multi-way network conference. During the conference, follow these tips:

Use the handset or a headset if you're in an open environment. Mute your microphone when you are not speaking, especially in noisy environments. Avoid tapping or rustling papers near the microphone. Speak in your normal voice without shouting. Note Check with your system administrator to find out if the local conference is enabled on your phone. Topics Setting Up a Local Conference Call Holding or Resuming a Conference Call Splitting a Conference Call Ending a Conference Call Setting Up a Local Conference Call You can set up a local conference call with up to two contacts. Procedure 1. Place a call to the first party. 2. When the first party answers the call, select Conference (Conf) to place a new call. The active call is placed on hold. 3. Dial the second partys number. You can also select the desired contact from the search list, or select a contact from the placed call list or Directory before you enter the number. Holding or Resuming a Conference Call When you place a conference call on hold, other participants cannot hear each other until Flyingvoice Network Technology Co., Ltd. 20 Call Features you resume the held conference call. Procedure 1. Press Hold to place the conference on hold. 2. Press Resume to resume the held conference call. Splitting a Conference Call You can split the conference call into individual calls. After the split, the conference call ends, and other parties are on hold. Press Resume to resume one of the held call or hang up. Procedure 1. Select Split. 2. Press the navigation key up or down to select a held call. 3. Press Resume. Ending a Conference Call When you end the conference call, the other parties drop the call. Procedure 1. Select End Call (EndCall). Flyingvoice Network Technology Co., Ltd. 21 Advanced Call Features Advanced Call Features You can perform some server-dependent tasks on the phone. Contact your system administrator to find out if your phone supports these advanced call features. Voice Mail Voice Mail feature allows you to leave voice messages for someone or listen to your voice mail messages on your IP phones. This feature is set up on the server-side and not all servers support this feature. Topics Leaving Voice Mails Listening to Voice Mails Leaving Voice Mails You can leave a voice mail to someone who is busy or inconvenient to answer the call. Procedure 1. Follow the voice prompts to leave a voice mail. 2. Hang up to complete the voice mail. Listening to Voice Mails You can listen to your voice mails on the phone, to obtain voice information sent by a contact. Before You Begin You need to set the voice mail code in advance. Procedure 1. Navigate to Menu > Message > Voice Mail. The phone screen displays the amount of new and old voice mails. 2. Highlight an account, and then select Connect. 3. Follow the voice prompt to listen to your voice mails. Tip: When the phone prompts that the phone receives a new voice mail, you can press the Connect soft key to dial out the voice mail access code directly. MWIMessage Waiting Indicator When a voice message is received, the phone will prompt messages, the voice message icons appear on the LCD interface, and the power indicator slowly flashes red. When all voice messages are checked or deleted, the voice icon disappears and the power indicator turns off. Note: Not all servers support the MWI function. For more information, please consult your system administrator. Flyingvoice Network Technology Co., Ltd. 22 Advanced Call Features Directory The phone provides several types of phone directories, which can be customized by your system administrator. Topics Local Contacts Blacklist Local Contacts You can store up to 2000 contacts in your local directory, you can search, add, edit and delete a contact. Topics Managing the Local Directory Groups Managing the Local Directory Contacts Moving a Local Directory Contact to Blacklist Searching for Contacts Managing the Local Directory Groups You can manage the Local Directory groups when the phone is idle. Topics Adding Contact Groups Editing Contact Groups Deleting Contact Groups Adding Contact Groups To organize your contacts and make them easier to find, you can add additional groups in the Local Directory. Procedure 1. Select Directory or navigate to Menu > Directory > Local Contacts. 2. Select AddGrp. 3. Enter the desired group name and select Ring Type. 4. Select Save. Editing Contact Groups You can change or add the group's information. Procedure 1. Select Directory or navigate to Menu > Directory > Local Contacts. 2. Highlight the desired group. 3. Select Option > Detail. 4. Edit the group information. 5. Select Save. Flyingvoice Network Technology Co., Ltd. 23 Advanced Call Features Deleting Contact Groups When you delete a contact group, the contacts in the group will not be deleted. You can view the contacts in All Contacts list. Procedure 1. Select Directory or navigate to Menu > Directory > Local Contacts. 2. Highlight the desired group. 3. Select Option > Delete. The phone prompts you whether to delete the group. 4. Select OK. Managing the Local Directory Contacts You can manage the Local Directory contacts when the phone is idle. Topics Adding Contacts Viewing Contacts Editing Contacts Deleting a Contact Deleting All Contacts Adding Contacts When you add a contact to your Local Directory, you can choose how much information you want to enter for your contact. You are required to enter a contact name at least for each new contact. Procedure 1. Select Directory or navigate to Menu > Directory > Local Contacts. 2. Select the desired contact group or All Contacts. 3. Select Add. 4. Enter your contact's information. 5. Select the desired account from the Account field. 6. Select Save . Viewing Contacts You can view the local contacts from the Local Directory on your phone. Procedure 1. Select Directory or navigate to Menu > Directory > Local Contacts. 2. Select the desired contact group or All Contacts. The contact names are displayed in alphabetical order. Editing Contacts You can update your contacts' information. Flyingvoice Network Technology Co., Ltd. 24 Advanced Call Features Procedure 1. Select Directory or navigate to Menu > Directory > Local Contacts. 2. Select the desired contact group or All Contacts. 3. Highlight the desired contact, and select Detail. 4. Edit the contact information. 5. Select Save. Deleting a Contact You can delete any contact from the Local Directory. Procedure 1. Select Directory or navigate to Menu > Directory > Local Contacts. 2. Select the desired contact group or All Contacts. 3. Highlight the desired contact, and select Delete. The phone prompts you whether to delete the contact. 4. Select OK. Deleting All Contacts You can delete all contacts from the Local Directory. Procedure 1. Select Directory or navigate to Menu > Directory > Local Contacts. 2. Select the desired contact group or All Contacts. 3. Select Option > Delete All. The phone prompts you whether to delete all contacts. 4. Select OK. Moving a Local Directory Contact to Blacklist You can move a contact in the Local Directory to blacklist. Incoming calls from this contact will be rejected automatically. Procedure 1. Select Directory or navigate to Menu > Directory > Local Contacts. 2. Select the desired contact group or All Contacts. 3. Highlight the desired contact, and select Add to Blacklist. The phone prompts you whether to move to the blacklist. 4. Select OK. Searching for Contacts In the Local Directory, you can enter search criteria to find your desired contact quickly. Procedure 1. Select Directory or navigate to Menu > Directory > Local Contacts. 2. Select Search. 3. Enter your search criteria in the search field. Flyingvoice Network Technology Co., Ltd. 25 Advanced Call Features Blacklist Incoming calls from the Blacklist are rejected automatically. Topics Adding a Blacklist Contact Viewing Blacklist Contacts Editing a Blacklist Contact Deleting Blacklist Contacts Moving a Blacklist Contact to the Local Directory Adding a Blacklist Contact You can add a blacklist contact on the phone to prevent someone from calling you. Procedure 1. Navigate to Menu > Directory > Blacklist. 2. Select Add. 3. Enter the blacklist contacts information. 4. Select Save. Viewing Blacklist Contacts You can view the blacklist contacts from the Blacklist on your phone. Procedure 1. Navigate to Menu > Directory > Blacklist. Editing a Blacklist Contact You can update your blacklist contacts' information. Procedure 1. Navigate to Menu > Directory > Blacklist. 2. Highlight the desired blacklist contact, and select Detail. 3. Edit the blacklist contact information. 4. Select Save. Deleting Blacklist Contacts You can delete one or all blacklist contacts. If a contact is removed from the blacklist, you can answer the call from the contact normally. Topics Deleting a Blacklist Contact Deleting All Blacklist Contacts Deleting a Blacklist Contact If you want to answer a call from a specific contact, you need to remove it from the Blacklist. Procedure Flyingvoice Network Technology Co., Ltd. 26 Advanced Call Features 1. Navigate to Menu > Directory > Blacklist. 2. Highlight the desired blacklist contact. 3. Select Delete. The phone prompts you Delete selected item. 4. Select OK. Deleting All Blacklist Contacts You can delete all contacts from the Blacklist when you are ready to answer calls from them again. Procedure 1. Navigate to Menu > Directory > Blacklist. 2. Highlight the desired blacklist contact, select Delete All. The phone prompts you whether to delete all contacts. 3. Select OK. Moving a Blacklist Contact to the Local Directory You can move a blacklist contact to a Local Directory. Incoming calls from this contact will not be rejected automatically. Procedure 1. Navigate to Menu > Directory > Blacklist. 2. Highlight the desired contact, and then select Add to Contact list. The phone prompts you whether to move to contact. 3. Select OK. Call History The call history list includes Missed Calls, Placed Calls, Received Calls and Forwarded Calls, and each list holds 100 entries. Topics Viewing History Records Saving a History Record to Local Directory Saving a History Record to Blacklist Deleting History Records Viewing History Records The history record saves the call information such as the caller's name and number, local line and call duration. Procedure 1. Press History. 2. Select the desired list. 3. Highlight the desired entry. 4. Select Detail. Flyingvoice Network Technology Co., Ltd. 27 Advanced Call Features Saving a History Record to Local Directory To identify someone's call the next time, you can save a history record to the Local Directory. Procedure 1. Select History. 2. Select the desired list. 3. Highlight the desired entry, and select Add to Contacts. 4. Edit the contact information. 5. Select OK. Saving a History Record to Blacklist You can prevent someone from calling you again by saving a history record to Blacklist. Procedure 1. Select History. 2. Select the desired list. 3. Highlight the desired entry, and select Add to Blacklist. 4. Edit the contact information. 5. Select OK. Deleting History Records You can delete one or all call records from the call history list. Topics Deleting a Call Record Deleting All Call Records Deleting a Call Record You can delete any call record from the call history list. Procedure 1. Press History. 2. Select the desired list. 3. Highlight the desired entry, and select Delete. Deleting All Call Records You can delete all call records from the call history list. Procedure 1. Press History. 2. Select the desired list. 3. Highlight the desired entry, and select Delete All. The phone prompts you whether to delete all the records. 4. Select OK. Flyingvoice Network Technology Co., Ltd. 28 Customizing Your Phone Customizing Your Phone You can make your phone more personalized by customizing various settings. Topics Changing the Administrator Password Changing the Backlight and Time Changing the Language Time & Date Audio Settings Wireless Network Changing the Administrator Password By default, you require an administrator password to access the Advanced/Advanced Settings menu. The default password is admin. For security reasons, you should change the default password as soon as possible. Procedure 1. Navigate to Menu > Advanced > Change Password. 2. Select Menu Password Enter your old and new password information. 3. Select OK. Changing the Backlight and Time You can change the brightness of the phone screen during phone activity and inactivity. The brightness automatically changes after the phone has been idle for a specified time. You can change the screen backlight and time in the following settings:

Backlight Time: The delay time to change the brightness of the phone screen when the phone is inactive. Backlight time includes the following settings:

Always On: Backlight is on permanently. 15s, 30s, 1min, 2min, 5min, 10min or 30min: Backlight is changed when the phone is inactive after the designated time. Procedure 1. Navigate to Menu > Basic > Display > Backlight Time. 2. Select the desired time from the Backlight Time field. 3. Select OK. Backlight Brightness: When the phone is active, the screen brightness can be adjusted in 7 levels. When the phone is in Idle, the screen brightness can be adjusted in 8 levels. Procedure 1. Navigate to Menu > Basic > Display > Active Level or Backlight Idle Intensity. 2. Select the desired level from the corresponding field. 3. Select OK. Flyingvoice Network Technology Co., Ltd. 29 Customizing Your Phone Changing the Language Your phone supports several languages that you can choose to use on the phone. Contact your system administrator to find out exactly which languages are supported on your phone. Procedure 1. Navigate to Menu > Basic > Language. 2. Select the desired language. 3. Select OK. The phone language is changed to the selected one. Time & Date You can set the time and date manually. The time and date formats are also variable. Topics Setting the Time and Date Manually Changing the Time and Date Format Setting the Time and Date Manually If your phone cannot obtain the time and date automatically, you can set it manually. Procedure 1. Navigate to Menu > Basic > Time & Date > General. 2. Select the Manual from the General field. 3. Edit the date and time. 4. Select OK. The time and date set on the phone will be changed accordingly. Changing the Time and Date Format You can set the phone to display the time in 12-hour format or 24-hour format. Procedure 1. Navigate to Menu > Basic> Time & Date > Time Format. 2. Select the desired time format. 3. Select OK. Audio Settings You can change the basic audio settings on your phone. Topics Adjusting the Volume Setting the Ring Tone Flyingvoice Network Technology Co., Ltd. 30 Customizing Your Phone Adjusting the Volume You can adjust the volume of the ringer, media, and the audio during a call. Procedure 1. Press the Volume key to adjust the volume. Setting the Ring Tone You can set distinctive ring tones for groups or contacts in your Local Directory so that you can identify the caller when your phone rings. The ring tones are used according to this priority: Contact ring tone>Group ring tone>Account ring tone >Phone ring tone. Topics Setting a Ring Tone for the Phone Setting a Ring Tone for a Group Setting a Ring Tone for a Contact Setting a Ring Tone for the Phone You can choose a ring tone for all incoming calls. Procedure 1. Navigate to Menu > Basic> Ring Tones >Ring Type. 2. Select the desired ring tone. 3. Select OK. Setting a Ring Tone for a Group You can select a unique ring tone for various groups in your Local Directory. Note You can only set a ring tone for a group that is added manually. Procedure 1. Select Directory or navigate to Menu > Directory> Local Contacts. 2. Highlight the desired group. 3. Select Detail. 4. Select the desired ring tone from the Ring Type field. If a specific ring tone is selected, this group uses the ring tone according to the priority:

Contact ring tone>Group ring tone. 5. Select Save. Setting a Ring Tone for a Contact You can select a unique ring tone for various contacts in your Local Directory. This helps you quickly identify callers according to the ring tones. Procedure 1. Select Directory or navigate to Menu > Directory> Local Contacts. 2. Select the desired contact group or All Contacts. 3. Highlight the desired contact, and select Detail. Flyingvoice Network Technology Co., Ltd. 31 Customizing Your Phone 4. Select the desired ring tone from the Ring Type field. 5. Select Save. Wireless Network You can connect the phones to a wireless network if Wi-Fi is available within the area. For more information, contact your system administrator. Topics Activating the Wi-Fi Mode Connecting to the Wireless Network Viewing the Wireless Network Information Disconnecting the Wireless Network Connection Deactivating the Wi-Fi Mode Activating the Wi-Fi Mode You can activate the Wi-Fi mode to connect your phone to an available wireless network. Procedure 1. Navigate to Menu > Basic > Wi-Fi. 2. Select On from the Wi-Fi field. 3. Select OK. The phone scans the available wireless networks in your area. Connecting to the Wireless Network After you have activated the Wi-Fi mode, you can connect the phone to the wireless network. Connecting to an Available Wireless Network Manually When you enable the Wi-Fi mode, the phone automatically connects to the saved wireless network, you can also connect it manually. Before You Begin Get the password of the wireless network from your system administrator. Make sure that the Wi-Fi mode is activated. Procedure 1. Navigate to Menu > Basic > Wi-Fi. 2. Highlight the Available Network(s). 3. Optional: To research the available network, select Scan. 4. Highlight the desired wireless network and select Connect. 5. If the network is secure, enter its password. 6. Select OK. Viewing the Wireless Network Information You can view the wireless network information (for example, Profile Name, SSID or Signal Strength) when the Wi-Fi mode is activated. Flyingvoice Network Technology Co., Ltd. 32 Customizing Your Phone Procedure 1. Navigate to Menu > Basic > Wi-Fi > Available Network(s) 2. Highlight the desired network to view the detailed wireless network information. If the phone is connected to a wireless network successfully, you can also navigate to Menu >

Basic> Wi-Fi > Wi-Fi Status to view the connected wireless network information. Disconnecting the Wireless Network Connection When you no longer want to connect to the current wireless network, you can disconnect it. Procedure 1. Navigate to Menu > Basic > Wi-Fi. 2. Select Available Network(s). 3. Highlight the connected wireless network, and select Discon. Tip: You can also disconnect the wireless network when deactivating the Wi-Fi mode. Deactivating the Wi-Fi Mode You should deactivate the Wi-Fi mode when you need to connect your phone to the wired network. Procedure 1. Navigate to Menu > Basic > Wi-Fi. 2. Select Off from the Wi-Fi field. 3. Select OK. Flyingvoice Network Technology Co., Ltd. 33 Maintaining Your Phone Maintaining Your Phone When your phone is unable to operate properly, you need to investigate or troubleshoot issues along with other tasks your system administrator may ask you to perform. Topics Rebooting Your Phone Resetting to Factory Settings Rebooting Your Phone The improper operation may cause malfunction. If the malfunction occurs, your system administrator may ask you to reboot your phone. Procedure 1. Navigate to Menu > Basic > Reboot. The phone prompts you whether to reboot the phone. 2. Select OK. Tip: You can also long press the Cancel key on the keypad when the phone is idle to reboot the phone. Resetting to Factory Settings When some issues occur on your phone and you have tried all troubleshooting suggestions but still do not solve the problem, you can reset your phone to factory configurations. This operation will delete all your personal configuration settings, and reset all settings to the factory defaults. Check with your system administrator if the personalized settings are kept before resetting your phone to factory settings. Procedure 1. Navigate to Menu > Advanced (default password: admin) > Reset to Factory Settings. 2. Select Reset to Factory Settings. The phone prompts you whether to reset the setting. 3. Select OK. The phone begins resetting. Note Reset of your phone may take a few minutes. Do not power off until the phone has started up successfully. Flyingvoice Network Technology Co., Ltd. 34

Flyingvoice Network Technology Co., Ltd. Federal Communications Commission Authorization and Evaluation Division Confidentiality Request regarding application for certification of FCC ID: 2AL9D-FIP1XC Pursuant to Sections 0.457 and 0.459 of the Commissions Rules, we hereby request confidential treatment of information accompanying this application as outlined below:

Exhibit Type Block Diagram, Schematics, Operational Description, File Name Block Diagram Operation Description schematic diagram The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these materials may be harmful to the applicant and provide unjustified benefits to its competitors. Fang Qiang / Manager Flyingvoice Network Technology Co., Ltd. Rev 11/20/07

Declaration on model difference We the undersigned hereby confirm that any of our production units bearing the following model numbers are identical in circuitry and electrical, mechanical and physical construction; the only difference is the model named different for trading purpose. Trade name Flyingvoice Model no. FIP15G, FIP15GJ, FIP15G E2, FIP15G Plus FCC ID: 2AL9D-FIP1XC Production name IP Phone Flyingvoice Network Technology Co., Ltd. Fang Qiang / Manager Date: 2020-09-03

Flyingvoice Network Technology Co., Ltd. Federal Communications Commission Authorization and Evaluation Division 1435 Oakland Mills Road Columbia, MD 21046 Date: 2020-09-03 SUBJECT: FCC Application for FCC ID: 2AL9D-FIP1XC To Whom It May Concern:

We, the undersigned, hereby authorize Lisa Wang at EMTEK (SHENZHEN) CO., LTD. on our behalf, to apply to the Federal Communications Commission on our equipment. Any and all acts carried out by EMTEK (SHENZHEN) CO., LTD. on our behalf shall have the same effect as acts of our own. This is to advise that we are in full compliance with the Anti- Drug Abuse Act. We, the applicant, are not subject to a denial of federal benefits pursuant to Section 5301 of the Anti-Drug Act of 1988, 21 USC853a, and no party to the application is subject to a denial of federal benefits pursuant to that section. Fang Qiang / Manager Flyingvoice Network Technology Co., Ltd.