USER GUIDE 1.6 Cu. Ft. Over-the-Range Microwave EM044K6BC-P3 Before using your new product, please read these instructions to prevent any damage. Contents SAFETY INFORMATION . 3 Precautions to avoid possible exposure to excessive microwave energy: . 3 IMPORTANT SAFETY INSTRUCTIONS . 3 Unpacking instructions. 4 Grounding instructions . 4 Cookware and cooking materials . 6 Materials you can use . 6 Materials to be avoided . 6 Features . 7 Package contents . 7 Microwave oven . 7 Control panel . 8 Setting up your microwave oven. 9 Installing the turntable. 9 Using your microwave. 10 Cooking in your microwave . 10 Setting the clock . 10 Using the kitchen timer . 10 Turning sound on and off . 10 Cooking quickly . 10 Cooking complete reminders. 10 Cooking with the auto menu . 11 Checking the time and power level while cooking . 12 Using the light . 12 Using the vent fan . 12 Using the child lock . 12 Using the turntable . 12 Cleaning and maintaining your microwave. 12 Cleaning the outside of your microwave . 12 Cleaning the inside of your microwave . 13 Cleaning and replacing the filters. 13 Changing the LED bulbs . 15 Troubleshooting . 16 Obtaining replacement parts. 16 Specifications . 16 Legal notices. 17 ONE-YEAR LIMITED WARRANTY . 18 2 www.insigniaproducts.com 1.6 Cu. Ft. Over-the-Range Microwave SAFETY INFORMATION Precautions to avoid possible exposure to excessive microwave energy:
1 Do not attempt to operate this microwave with the door open because this can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks. 2 Do not place any object between your microwave front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces. 3 Do not operate your microwave if it is damaged. It is particularly important that the microwave door closes properly and that there is no damage to the:
(a) DOOR (bent)
(b) HINGES and LATCHES (broken or loosened)
(c) DOOR SEALS and SEALING SURFACES 4 Your microwave should not be adjusted or repaired by anyone except properly qualified service personnel. IMPORTANT SAFETY INSTRUCTIONS WARNING: To reduce the risk of burns, electric shock, fire, injury to persons, or exposure to excessive microwave oven energy when using your oven, follow these basic safety precautions. 1 Read all instructions before using the oven. 2 Read and follow: Precautions to avoid possible exposure to excessive microwave energy: on page 3. 3 This appliance must be grounded. Connect only to a properly grounded outlet. See Grounding instructions on page 4. 4 Install or locate this appliance only in accordance with the provided installation instructions. 5 Some products such as whole eggs and sealed containers (closed glass jars, for example) are able to explode and should not be heated in this oven. 6 Use this appliance only for its intended use as described in this manual. Do not use corrosive chemicals or vapors in this appliance. This type of oven is specifically designed to heat, cook, or dry food. It is not designed for industrial or laboratory use. 7 As with any appliance, close supervision is necessary when used by children. 8 To reduce the risk of fire in the oven cavity:
a) Do not overcook food. Carefully monitor the appliance when paper, plastic, or other combustible materials are placed inside the oven to facilitate cooking. b) Remove wire twist-ties from paper or plastic bags before placing the bag in the oven. c) If materials inside the oven should ignite, keep the oven door closed, turn the oven off, and disconnect the power cord or shut off power at the fuse or circuit breaker panel. d) Do not use the cavity for storage purposes. Do not leave paper products, cooking utensils, or food in the cavity when not in use. 9 Liquids, such as water, coffee, or tea can be overheated beyond the boiling point without appearing to be boiling. Visible bubbling or boiling when the container is removed from your microwave oven is not always present. THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN THE CONTAINER IS DISTURBED OR A SPOON OR OTHER UTENSIL IS INSERTED INTO THE LIQUID. a) Do not overheat the liquid. b) Stir the liquid both before and halfway through heating it. c) Do not use straight-sided containers with narrow necks. d) After heating, allow the container to stand in your microwave oven for a short time before removing the container. e) Use extreme care when inserting a spoon or other utensil into the container. 10 Do not heat oil or fat for deep-frying. It is difficult to control the temperature of oil in your microwave oven. 11 Pierce foods with heavy skins such as potatoes, whole squash, apples, and chestnuts before cooking. 12 The contents of feeding bottles and baby jars should be stirred or shaken and the temperature should be checked before serving in order to avoid burns. 13 Cooking utensils may become hot because of heat transferred from the heated food. Potholders may be needed to handle the utensil. 14 Do not cover or block any openings on the appliance. 3 15 Do not store or use this appliance outdoors. Do not use this product near water, for example, near a kitchen sink, in a wet basement, near a swimming pool, or similar locations. 16 Do not operate this appliance if it has a damaged cord or a plug, if it is not working properly, or if it has been damaged or dropped. 17 Do not immerse the cord or plug in water. Keep the cord away from heated surfaces. Do not let the cord hang over the edge of a table or counter. 18 Use only thermometers which are specifically designed for use in microwave ovens. 19 Be certain the glass tray and roller rings are in place when you operate the oven. 20 This appliance should be serviced only by qualified service personnel. Contact the nearest authorized service facility for examination, repair, or adjustment. 21 When cleaning surfaces of the door and oven that come together on closing the door, use only mild, nonabrasive soaps, or detergents applied with a sponge or soft cloth. 22 VENTILATING HOODS:
a) clean ventilating hoods frequently-grease should not be allowed to accumulate on the hood or filter. b) When cooking foods under the hood, turn the fan on. 23 Use care when cleaning the vent-hood filter. Corrosive cleaning agents, such as lye-based oven cleaners, may damage the filter. 24 To reduce the risk of fire and electric shock, install only above electric cooking equipment. If the over-the-cooktop microwave oven is intended to be used with either a gas or electric range, the following words or the equivalent shall be included: Suitable for use above both gas and electric cooking equipment. Unpacking instructions Carefully remove your microwave from the box. Save the box as it may make installation easier. 1 Remove all packing materials from inside the oven cavity. However, DO NOT REMOVE THE WAVEGUIDE COVER, which is located on the ceiling in the oven cavity. Make sure that you have all items from the Package contents on page 7. Read and save the instructions. 2 Remove the feature sticker from the outside of the door, if there is one. 3 Check the oven for any damage, such as a misaligned or bent door, damaged door seals and sealing surfaces, broken or loose door hinges and latches, and dents inside the cavity or on the door. If there is any damage, do not operate the oven and contact your dealer. See the Installation Guide for more information. Grounding instructions This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This appliance is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded. WARNING: Improper use of the grounding plug can result in a risk of electric shock. Consult a qualified electrician or serviceman if the grounding instructions are not completely understood or if doubt exists as to whether the appliance is properly grounded. Electrical requirements The electrical requirements are a 120 volt 60Hz, AC only, 20 amp outlet. It is recommended that a separate circuit serving only the oven be provided. The oven is equipped with a three-prong grounding plug. It must be plugged into a wall receptacle that is properly installed and grounded. Power Supply Cord 1 A short power supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord. 2 Longer cord sets or extension cords are available and may be used if care is exercised in their use. 3 If a long cord or extension cord is used:
a) The marked electrical rating of the cord set or extension cord should be at least as great as the electrical rating of the appliance. b) The extension cord must be a grounding-type three-wire cord, and the longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over unintentionally. c) If it is necessary to use an extension cord, use only a three-wire extension cord that has a three-blade grounding plug, and a three-slot receptacle that will accept the plug on the appliance. The marked rating of the extension cord shall be equal to or greater than the electrical rating of the appliance. 4 Notes:
If you have any questions about the grounding or electrical instructions, consult a qualified electrician or service person. Insignia does not accept any liability for damage to the oven or personal injury resulting from failure to observe the electrical 1.6 Cu. Ft. Over-the-Range Microwave connection procedures. Radio or TV interference Should there be any interference caused by your microwave oven to your radio or TV, make sure that your microwave oven is on a different circuit. Relocate the radio or TV as far away from the oven as feasible or check the position and signal of the receiving antenna. SAVE THESE INSTRUCTIONS 5 Cookware and cooking materials WARNING: Personal Injury Hazard Tightly-closed containers could explode. Closed containers should be opened and plastic pouches should be pierced before cooking. Cookware and other materials must fit on the turntable. Always use oven mitts or pot holders because cookware may become hot. Refer to the Materials you can use and Materials to be avoided tables as a guide, then test before using. Cookware and Materials Test:
1 Fill a microwave-safe container with 1 cup (250 ml) of cold water, along with the cookware or materials in question. 2 Cook on maximum power for one minute. Do not exceed one minute cooking time. 3 Carefully feel the cookware or material. If the empty cookware or material is warm, do not use it for microwave cooking. Materials you can use MATERIAL REMARKS Aluminum foil Browning dish Dinnerware Glass jars Glassware Use as shielding only. Small, smooth pieces can be used to cover thin parts of meat or poultry to prevent overcooking. Arcing can occur if the foil is wrinkled or too close to oven walls. The foil should be at least 1 in. (2.5 cm) away from oven walls. Follow the manufacturers instructions. The bottom of the browning dish must be at least 3/16 in. (5 mm) above the turntable. Incorrect usage may cause the turntable to break. Use microwave-safe only. Follow the manufacturer's instructions. Do not use cracked or chipped dishes. Always remove the lid. Use only to heat food until just warm. Most glass jars are not heat resistant and may break. Use heat-resistant oven glassware only. Make sure there is no metallic trim. Do not use cracked or chipped dishes. Oven cooking bags Follow the manufacturers instructions. Do not close with a metal tie. Make slits to allow steam to escape. Paper plates and cups Paper towels Use for shortterm cooking/warming only. Do not leave the oven unattended while cooking. Use to cover food for reheating and absorbing fat. Use with supervision for short-term cooking only. Parchment paper Use as a cover to prevent splattering or a wrap for steaming. Plastic Plastic wrap Use only if labeled Microwave Safe. Follow the manufacturers instructions. Some plastic containers soften as the food inside gets hot. Boiling bags and tightly closed plastic bags should be slit, pierced, or vented, as indicated on the package. Use microwave-safe only. Use to cover food during cooking to retain moisture. Do not allow plastic wrap to touch food. Thermometers Use microwave-safe only (such as meat and candy thermometers). Wax paper Use as a cover to prevent splattering and retain moisture. Materials to be avoided MATERIAL REMARKS Aluminum tray May cause arcing. Use a microwave-safe dish instead. Food carton with metal handle Metal or metal trimmed utensils May cause arcing. Use a microwave-safe dish instead. Metal shields the food from microwave energy. The metal trim may cause arcing. Metal twist ties May cause arcing and could cause a fire in the oven. Paper bags Plastic foam Wood May cause a fire in the oven. Plastic foam may melt or contaminate the liquid inside when exposed to high temperature. Wood will dry out when used in your microwave oven and may split or crack. 6 1.6 Cu. Ft. Over-the-Range Microwave Features 9 auto-cook settings 10 variable power levels 1000 watts of power 30-second express cooking Exhaust fan with two speeds Hidden vent Task lighting Child lock 13.6-inch glass turntable Package contents 1.6 cu. ft. over-the-range microwave oven Turntable (with ring) Installation hardware Grease filter User Guide Exhaust damper Installation Guide Microwave oven
# ITEM DESCRIPTION 1 2 3 4 5 6 7 Safety interlock system Prevents your microwave from operating when the door is open. Top vent outlet Vents hot air from inside your microwave. Do not block. Glass turntable Allows food to cook more evenly. Turntable ring assembly Allows the turntable to rotate to cook food more evenly. Waveguide cover Covers the waveguide. DO NOT REMOVE. Control panel Use to set cooking times and enter other information as needed. Turntable shaft Rotates the turntable assembly. 7 Control panel
# ITEM DESCRIPTION 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Display Auto menu
*Clock Number pad and EXPRESS buttons
*Turntable On/Off Start
(vent) Power Level Defrost Timer On/Off Cook time
(lock) Stop/Cancel
+30 Sec.
(light) Sound In standby mode, displays the time. In cooking mode, displays cooking time, weight, and other information. Press one of these buttons to automatically cook the item indicated. See Cooking with the auto menu on page 10. Press and hold for three seconds, then enter the time. See Setting the clock on page 10. Press to enter cook time, defrost time, clock time, and other information. EXPRESS - press 1, 2, or 3 to quickly cook for that many minutes, at 100% power. Press and hold this button for three seconds to turn the turntable on or off. See Using the turntable on page 12. In standby mode, or after you enter the cooking time, press this button to begin cooking. Press to turn on your vent fan. Press repeatedly to select the fan speed. You can select High, Low, or Off. See Using the vent fan on page 12. Press to set the power level of your microwave. See Cooking in your microwave on page 10. Press to defrost food in your microwave. See Defrost on page 11. Press once, then enter the time you want to count down. See Using the kitchen timer on page 10. Press once, then enter the time you want your food to cook. Press and hold for three seconds to lock or unlock the control panel. Press to stop the cooking process. Press again to cancel the cooking operation. Press once to start a 30 second cooking cycle or to add 30 seconds to the current cooking time. Press repeatedly to add 30 second increments. Press to turn the light under your microwave on or off. See Using the light on page 12. Press once to turn off the keypad beep sound. Press again to turn off all sounds. Press again to turn on all sounds. 8 Setting up your microwave oven See the Installation Guide (included in your box) to install and set up your microwave. You can also find the Installation Guide online at www.insigniaproducts.com by searching for NS-OTRB16SS3. On your microwaves product page, select Support & Downloads, then next to Installation Guide, select the language you want. 1.6 Cu. Ft. Over-the-Range Microwave Installing the turntable Glass turntable Hub (underside) Turntable ring Turntable shaft Notes:
Never place the glass tray upside down. The glass tray should never be restricted. Both the glass tray and turntable ring must always be used during cooking. Always place all food and containers of food on the glass tray for cooking. If the glass tray or turntable ring cracks or breaks, contact your nearest authorized service center. 1 Place the turntable ring in the round depression in the bottom of your microwave oven so that it turns freely. 2 Place the glass turntable (flat side up) on the turntable ring so that the hub engages the turntable shaft in the bottom of the oven. The glass turntable should not turn freely when it is correctly installed. 9 Using your microwave Cooking in your microwave 1 Press Cook Time, then use the number pad to enter the cooking time that you want. Note: For example, to enter 3 minutes and 15 seconds, press 3, 1, and then 5. 2 Press Power Level, then enter the power level that you want (0-10). LEVEL Power Display 10 100%
P-H1 9 90%
P-90 8 80%
P-80 7 70%
P-70 6 60%
P-60 5 50%
P-50 4 40%
P-40 3 30%
P-30 2 20%
P-20 1 10%
P-10 0 0%
P-0 Notes:
You can check the power level during cooking by pressing Power Level. To change it, enter a new power level (010). If P-0 is selected, the fan turns on but microwave cooking power will be at 0%. You can use this level to remove an odor in your microwave. 3 Press Start to begin heating. OR For two-stage cooking, repeat steps 1-2 to program the second stage. Notes on two-stage cooking:
Two-stage cooking lets you program two cook times and power levels at the same time. The first time/power level entered is the first stage and the second time/power level entered is the second stage. Two stage cooking does not show up on the display, but the total cook time is displayed.
(Please provide examples of why/when a user would use two-stage cooking) Setting the clock 1 In standby mode, press and hold *Clock for three seconds. The display will flash. 2 Use the number pad to enter the current time (1:0012:59), then press Start to confirm the setting. If your microwave beeps three times, the numbers entered are valid. Using the kitchen timer 1 In standby mode, press Timer On/Off. The display shows : 0 and TIMER. 2 Use the number pad to enter the time (the maximum time is 99 minutes and 99 seconds), then press Start to start the timer. When the time reaches 0, your microwave beeps once. Turning sound on and off 1 Press Sound to turn off the beep sounds when panel buttons are touched. OFF 1 appears on the display momentarily. 2 Press Sound again to turn off all beep sounds including end of cycle and timer alerts. OFF 2 appears on the display momentarily. 3 Press Sound again to turn on all sounds. on appears on the display momentarily. Cooking quickly Press +30 Sec. to instantly cook something at 100% power for 30 seconds. To increase the time in 30 second increments (except Auto Cook), press +30 Sec. repeatedly. Press the 1, 2, or 3 (express number) keys to immediately start fast cooking for the corresponding number of minutes at 100% power. Cooking complete reminders At the end of the cooking cycle, your microwave stops running and beeps, the display will show "End" until you remove the food or press Stop. If you do not remove the food within three minutes, your microwave beeps twice to remind you to remove the food. Your microwave repeats this reminder every three minutes. 10 1.6 Cu. Ft. Over-the-Range Microwave Cooking with the auto menu Defrost 1 Press Defrost. The display shows 00:00 and Def. 2 Use the number pad to enter the defrosting time you want. The time entered must be between 00:01 and 99:99. 3 Press Start to start defrosting. The remaining cooking time is displayed. Note: Three rapid beeps will sound at the halfway point to prompt you to turn the food over. (Please clarify) Tips on defrosting Defrosting steak, pork, chicken, or fish:
1 Remove the meat from your freezer. Defrost times depend on the approximate weight of your food, so check the label or weigh your item. 2 Place the meat in a microwave safe container (see Cookware and cooking materials on page 6). 3 Press Defrost on your microwave, then set the cooking timer to defrost for 8 10 minutes per pound. The thawing time for fish or other seafood can vary, so check the packaging for more information. 4 To ensure even thawing, stop the timer every few minutes to turn or flip the meat. 5 When finished, remove the meat and cook immediately. Defrosting fruits and vegetables:
1 Remove the fruit or vegetables from your freezer. 2 Determine the weight of the produce. 3 Place the produce in a microwave safe container (see Cookware and cooking materials on page 6). 4 Press Defrost on your microwave, then set the cooking timer to defrost for two minutes. 5 After two minutes, separate the pieces. For leafy vegetables like cooked spinach, pull the block apart into smaller pieces. 6 Continue to defrost for one minute for every four ounces of produce. Check and stir occasionally, until completely thawed. 7 When finished, move to your stove top and cook immediately. Potato Veggies 1 Press Potato. The display shows 1. 2 Use the number pad to enter the number of potatoes, 1 through 4, as necessary. 3 Press Start. 1 Press Veggies once for fresh vegetables and twice for frozen vegetables. The display shows Fr-1 or Fr-2. 2 Press the number pad to enter the amount of vegetables (cups) to cook. FOOD DISPLAY AMOUNT NUMBER PAD TOTAL TIME Fresh vegetables Fr-1 Frozen vegetables Fr-2 3 Press Start. 1 cup 2 cups 3 cups 4 cups 1 cup 2 cups 3 cups 4 cups 1 2 3 4 1 2 3 4 2:30 3:30 4:30 5:30 3:00 4:30 6:00 7:30 Popcorn (Please provide correct instructions) 1 Press Popcorn. The display shows 3.3 and OZ. 2 Use the number pad to enter the amount of popcorn:
Press 1 for 3.3 oz. Press 2 for 3.0 oz. Press 3 for 1.75 oz. 3 Press Start. 11 Beverage 1 Press Beverage. 2 Use the number pad (1-3) to enter the amount from 1-3 cups (7.0 oz./cup). 3 Press Start. Checking the time and power level while cooking To check the power level while cooking a meal, press Power Level. The display shows the power level being used for three seconds, then returns to the cooking time remaining. Using the light Press
(light) to turn the light underneath your microwave on or off. Note: To change a light bulb, see Changing the LED bulbs on page 15. Using the vent fan Your microwaves vent fan works as a range hood to filter out smoke and other odors while cooking.
(vent) repeatedly to cycle between high speed, low speed, or off. Press Note: You can choose the vent speed while cooking in your microwave. The fan automatically starts at low speed when cooking at high temperatures on your stove top. It cannot be turned off manually during this time. This protects your microwave from excessive temperatures. When the fan automatically starts, you can press If you turned the fan on, it doesn't turn off automatically when cooking is finished. Press
(vent) to switch to high speed.
(vent) to turn it off. Using the child lock To lock the control panel buttons, press and hold indicator appears on the display.
(lock) for three seconds. Your microwave beeps and a lock To unlock the control panel buttons, press and hold seconds).
(lock) until the lock indicator disappears (about three Using the turntable To turn off the turntable, press and hold *Turntable On/Off for about three seconds while cooking your food. The display shows off for two seconds. To turn the turntable back on after turning it off, press and hold *Turntable On/Off for about three seconds while cooking your food. The display shows on for two seconds. Note: Your microwave defaults to having the turntable on. Cleaning and maintaining your microwave Cleaning the outside of your microwave Exterior Door The outside surface is precoated steel and plastic. Clean the outside with mild soap and water, then rinse and dry with a soft cloth. Do not use any type of household or abrasive cleaner. Wipe the window on both sides with a damp cloth to remove any spills or spatters. Metal parts will be easier to maintain if wiped frequently with a damp cloth. Avoid the use of spray and other harsh cleaners as they may stain, streak, or dull the door surface. Control panel If the control panel is dirty, open the microwave door before cleaning. Wipe the panel with a cloth dampened slightly with water only. Dry with a soft cloth. Do not scrub or use any sort of chemical cleaners. Close the door and press Stop to clear any buttons you may have pressed. 12 1.6 Cu. Ft. Over-the-Range Microwave Cleaning the inside of your microwave Interior Wipe with a soft cloth and warm water. Do not use abrasive or harsh cleaners or scouring pads. For baked-on food, use baking soda or a mild soap, then rinse thoroughly with hot water. Waveguide cover The waveguide cover is located on the right side of the microwave cavity. It is made from mica and requires special care. Keep the waveguide cover clean to assure good microwave performance. Carefully wipe with a damp cloth any food spatters from the surface of the cover immediately after they occur. Built-up splashes may overheat and cause smoke or possibly catch fire. DO NOT REMOVE THE WAVEGUIDE COVER. Removing odors Occasionally, a cooking odor may remain in your microwave. To remove, combine one cup water, the grated peel and juice of one lemon, and several whole cloves in a two-cup glass measuring cup. Boil for several minutes using 100% power, then let it cool in your microwave. Wipe the interior with a soft cloth. Turntable and turntable support Remove the turntable and turntable support and wash them in mild, sudsy water. For stubborn stains, use a mild cleanser and non-abrasive scouring sponge. You can also wash them in the top rack of a dishwasher. The turntable motor shaft is not sealed, so excess water or spills should be wiped up immediately. Cleaning and replacing the filters Cleaning the grease filters Clean the filter at least once a month. Never use the fan or microwave without the filters in place. 1 Pull down slightly on the tab toward the front of your microwave to remove the filter. Repeat for the other filter. 2 Soak the filters in a sink or dish pan filled with hot water and detergent. CAUTION: DO NOT use ammonia or other alkali cleaning products. They will react with the filter material and darken it. 3 Agitate and scrub the filters with a brush to remove embedded dirt. 4 Rinse thoroughly and shake dry. 5 Replace by fitting the filters back into the opening. Grease filters BOTTOM Replacing the charcoal filter A charcoal filter is used for a nonvented, recirculated installation. The filter should be changed every 6 to 12 months depending on use. 1 Disconnect power to your microwave at the circuit breaker or by unplugging it. 13 2 Remove the vent grille mounting screws from the top of the vent grille, then push down on the tabs at each end of the vent grille to disengage it. Vent grille mounting screws Vent grille 3 Pull the vent grille away from the unit. 4 Remove the charcoal filter by pushing it inwards, then turn and pull it away from the unit. 5 Slide the new filter into the top of the unit, then press the bottom of the filter into place. 6 Carefully push the vent grille back into place and replace the vent grille mounting screws. Vent grille 14 1.6 Cu. Ft. Over-the-Range Microwave Changing the LED bulbs Countertop light (exterior) 1 Disconnect power to your microwave at the circuit breaker or by unplugging it. 2 Remove the screws holding the base plate in place, then swing the base plate down to access the LED bulb. CAUTION: The light cover may become very hot. Do not touch the glass when the light is on. Screws Screws BOTTOM Screws 3 Remove the old light bulb, then replace with a new bulb. CAUTION: Do not use a bulb higher than 30 watts. 4 Swing the base plate back into place and secure it with the screws. Microwave light (interior) (No interior light shown in the source manual. Please confirm) LED bulb Screw 15 Troubleshooting If you have a problem with your microwave, review the following chart for a possible solution. If your microwave still does not work properly, contact the nearest authorized service center. PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION The electrical cord is not plugged in. The door is open. The wrong operation is set. The circuit breaker may have tripped. You are attempting to use incorrect materials in your microwave. You are attempting to use your microwave when its empty. Spilled food remains in your microwave. You are attempting to use incorrect materials in your microwave. The food is not defrosted completely. The cooking time or power level is not adequate to cook the food. The food is not turned or stirred. The cooking time is too long or power level is too high. You are attempting to use incorrect materials in your microwave. The food is not defrosted completely. The cooking time or power level is not adequate to cook the food. The microwave ventilation ports are blocked or restricted. You are attempting to use incorrect materials in your microwave. The cooking time or power level is not adequate to cook the food. The food is not turned or stirred. This protects your microwave from excessive temperatures. My microwave will not start Arcing or sparking in my microwave Unevenly cooked foods Overcooked foods Undercooked foods Improper defrosting The vent fan turns on by itself Plug in the electrical cord. Close the door and try again. Check the instructions and try again. Check the circuit breaker and reset if needed. Use only microwave-safe materials. Do not operate your microwave when its empty. Clean your microwave with a wet towel. Use only microwave-safe materials. Defrost the food completely before attempting to cook it. Use the correct cooking time and power level. Turn or stir the food. Use the correct cooking time and power level. Use only microwave-safe materials. Defrost the food completely before attempting to cook it. Use the correct cooking time and power level. Make sure that the ventilation ports are not blocked or restricted. Use only microwave-safe materials. Use the correct cooking time and power level. Turn or stir the food. Your microwave is operating normally. The fan cannot be turned off manually during this time. Obtaining replacement parts Call Insignia Customer Service at 1-877-467-4289. Specifications Model Rated voltage Rated input power Rated output power Noise level Microwave capacity Turntable diameter EM044K6BC-P3 120V / 60Hz 1550W 1000W 60 dB 1.6 cu. ft. 13.6 in. (34.5 cm) External dimensions (HxWxD) 16.4 x 29.9 x 15 in. (41.7 x 75.9 x 38.2 cm) Internal dimensions (HxWxD) 9.3 x 20.2 x 14.4 in. (23.5 x 51.4 x 36.7 cm) Charcoal filter dimensions (L W) 10.2 2.4 in. (26 6 cm) Certifications Power cord length Net weight UL approved 39.8 in. (101 cm) 55.1 lbs. (25.0 kg) 16 1.6 Cu. Ft. Over-the-Range Microwave Legal notices FCC statement This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Increase the separation between the equipment and receiver. Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. 17 ONE-YEAR LIMITED WARRANTY Definitions:
The Distributor* of Insignia branded products warrants to you, the original purchaser of this new Insignia-branded product (Product), that the Product shall be free of defects in the original manufacturer of the material or workmanship for a period of one (1) year from the date of your purchase of the Product (Warranty Period). For this warranty to apply, your Product must be purchased in the United States or Canada from a Best Buy branded retail store or online at www.bestbuy.com or www.bestbuy.ca and is packaged with this warranty statement. How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product. Your purchase date is printed on the receipt you received with the Product. What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of the Product is determined to be defective by an authorized Insignia repair center or store personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or (2) replace the Product at no charge with new or rebuilt comparable products or parts. Products and parts replaced under this warranty become the property of Insignia and are not returned to you. If service of Products or parts are required after the Warranty Period expires, you must pay all labor and parts charges. This warranty lasts as long as you own your Insignia Product during the Warranty Period. Warranty coverage terminates if you sell or otherwise transfer the Product. How to obtain warranty service?
If you purchased the Product at a Best Buy retail store location or from a Best Buy online website (www.bestbuy.com or www.bestbuy.ca), please take your original receipt and the Product to any Best Buy store. Make sure that you place the Product in its original packaging or packaging that provides the same amount of protection as the original packaging. To obtain warranty service, in the United States and Canada call 1-877-467-4289. Call agents may diagnose and correct the issue over the phone. Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best Buy branded retail stores or websites to the original purchaser of the product in the country where the original purchase was made. What does the warranty not cover?
This warranty does not cover:
Installation Set up adjustments Food, beverage, and or medicine loss/spoilage. Customer instruction/education Cosmetic damage Damage due to weather, lightning, and other acts of God, such as power surges Accidental damage Misuse Abuse Negligence Commercial purposes/use, including but not limited to use in a place of business or in communal areas of a multiple dwelling condominium or apartment complex, or otherwise used in a place of other than a private home. Products sold as is or with all faults Modification of any part of the Product, including the antenna Display panel damaged by static (non-moving) images applied for lengthy periods (burn-in). Damage due to incorrect operation or maintenance Connection to an incorrect voltage or power supply Attempted repair by any person not authorized by Insignia to service the Product Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.) Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly illuminated) grouped in an area smaller than one tenth
(1/10) of the display size or up to five (5) pixel failures throughout the display. (Pixel based displays may contain a limited number of pixels that may not function normally.) Failures or Damage caused by any contact including but not limited to liquids, gels or pastes. Products where the factory applied serial number has been altered or removed Loss or Theft of this product or any part of the product REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY. INSIGNIA SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR PRODUCT, LOST BUSINESS OR LOST PROFITS. INSIGNIA PRODUCTS MAKES NO OTHER EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE. Contact Insignia:
1-877-467-4289 www.insigniaproducts.com INSIGNIA is a trademark of Best Buy and its affiliated companies.
*Distributed by Best Buy Purchasing, LLC 7601 Penn Ave South, Richfield, MN 55423 U.S.A 2022 Best Buy. All rights reserved. 18 Midea V1 ENGLISH 22-0308