Aruba 387 Series Outdoor Access Points Installation Guide The Aruba 387 Series access points are equipped with two radios (a 5GHz 802.11ac radio and a 60GHz 802.11ad radio), delivering high performance with the MU-MIMO (Multi-User Multiple-Input, Multiple-Output) technology, supporting 802.11a/n/ac/ad wireless services. The 387 Series access point can be deployed in either a controller-
based (ArubaOS) or controller-less (InstantOS) deployment mode. Guide Overview Hardware Overview on page2 provides a detailed hardware overview of the 387 Series access points. Before You Begin on page4 provides key questions to ask and items to consider when deploying an outdoor wireless network. Installing the Access Point on page6 describes the multi-step process for a successful installation and deployment of the 387 Series access points. Safety and Regulatory Compliance on page8 provides an overview of safety and regulatory compliance information. Package Contents 387 Series access point USB console cable x1 Cable gland x1 Ground stud bolt and washer x1 The weatherproof caps for Ethernet and Console interfaces are connected to the access point, not loose in the package. Mounting kits for use with the 387 Series access points are sold separately. Contact your Aruba sales representative for details. Inform your supplier if there are any incorrect, missing, or damaged parts. If possible, retain the carton, including the original packing materials. Use these materials to repack and return the unit to the supplier if needed. Rev 02 | January 2019 1 Hardware Overview Figure 1 AP-387 Front View Figure 2 AP-387 Back View 2 Aruba 387 Series Outdoor Access Points | Installation Guide Figure 3 AP-387 Bottom View Ethernet Port Grounding Point USB Console Port, Reset button and LED Air Vent LED The 387 Series access point is equipped with one LED that indicates the system status of the access point. Table 1 387 Series LED Meanings during Boot Up LED Color/State Meaning System LED Off Red No power to AP Initial power-up Green - Flashing AP booting Green - Steady AP ready and 1000Mbps Ethernet link established. The LED turns off after 1200 seconds Green - Yellow, 6 seconds period AP ready and 10/100Mbps Ethernet link established. The LED turns off after 1200 seconds Table 2 387 Series LED Meanings during Operation LED Color/State System LED Solid Red One blink off every 3 seconds Two quick blink off 0.5 seconds apart cycled every 3 seconds Meaning General fault Radio 0 fault (5GHz) Radio 1 fault (60GHz) E0/POE The 387 Series access point is equipped with one 100/1000 Base-T auto-sensing MDI/MDX Ethernet port (E0) for wired network connectivity. This port supports IEEE 802.3at Power over Ethernet (PoE) compliance, allowing the 387 Series access point to be powered from an 802.3at compliant PoE power supply. Grounding Point Always remember to protect the access point by installing grounding lines. The ground connection must be complete before connecting power to the access point enclosure. Aruba 387 Series Outdoor Access Points | Installation Guide 3 USB Console Port The USB Micro-B console port allows you to connect the access point to a laptop or serial console for direct management. Use the included USB console cable to connect the access point. You can download the necessary driver for USB-UART adapter from support.arubanetworks.com under the Tools & Resources tab. You need a proper Allen wrench (8mm) to open the cover of the USB Console port. Use the following setting to access the terminal:
Table 3 Console Settings Baud Rate Data Bits Parity Stop Bits Flow Control 9600 8 None 1 None Reset Button To reset a 387 Series access point to factory default settings:
1. Press and hold down the reset button using a small, narrow object such as a paper clip while the 387 Series access point is not powered. 2. Connect the PoE power supply to the 387 Series access point while the reset button is being held down. 3. Release the reset button on the 387 Series access point after 15 seconds. Before You Begin
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CAUTION FCC Statement: Improper termination of access points installed in the United States configured to non-US model controllers will be in violation of the FCC grant of equipment authorization. Any such willful or intentional violation may result in a requirement by the FCC for immediate termination of operation and may be subject to forfeiture (47 CFR 1.80). Pre-Installation Network Requirements If the 387 Series access point is deployed in controller-based (ArubaOS) mode, after WLAN planning is complete and the appropriate products and their placement have been determined, the Aruba controller(s) must be installed and initial setup performed before the Aruba access points are deployed. For initial setup of the controller, refer to the ArubaOS Quick Start Guide for the software version installed on your controller. If the 387 Series access point is deployed in Instant mode, no controllers are needed. For procedures involved in deploying the access point in ArubaOS and Instant modes, refer to the AP Software Quick Start Guide by visiting the Documentation tab on support.arubanetworks.com, and then selecting Software User & Reference Guides >
Aruba Unified. Pre-Installation Checklist Before installing your 387 Series access point, be sure that you have the following:
CAT5E UTP cable or better IEEE 802.3at compliant PoE source For 387 Series access point running ArubaOS only:
Aruba controller provisioned on the network Layer 2/3 network connectivity to your access point One of the following network services:
Aruba Discovery Protocol (ADP) DNS server with an A record 4 Aruba 387 Series Outdoor Access Points | Installation Guide DHCP Server with vendor specific options Aruba in compliance with governmental requirements, has designed the 387 Series access points so that only authorized network administrators can change configuration settings. For more information about AP configuration, refer to the ArubaOS Quick Start Guide and ArubaOS/Instant User Guide.
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CAUTION Access points are radio transmission devices and as such are subject to governmental regulation. Network administrators responsible for the configuration and operation of access points must comply with local broadcast regulations. Specifically, access points must use channel assignments appropriate to the location in which the access point will be used. Verifying Pre-Installation Connectivity The instructions in this section are applicable to the 387 Series access points running ArubaOS only. Before you install access points in a network environment, make sure that the access points will be able to locate and connect to the controller when they are powered on. Specifically, you must verify the following conditions:
When connected to the network, each access point is assigned a valid IP address. Access points are able to locate the controller. Refer to the ArubaOS Quick Start Guide for instructions on locating and connecting to the controller. Outdoor Planning and Deployment Considerations Prior to deploying an outdoor wireless network, the environment must be evaluated to plan for a successful WLAN deployment. Successfully evaluating the environment enables the proper selection of routers and antennas and assists in the determination of their placement for optimal RF coverage. This process is considered WLAN or RF planning and Arubas system engineers can assist in the outdoor planning process. The rules for the 5600-5650 MHz band vary by region. Identifying Specific Installation Locations You can mount the 387 Series access point on a wall or pole. Each location should be as close as possible to the center of the intended coverage area and should be free from obstructions or obvious sources of interference. These RF absorbers/reflectors/interference sources will impact RF propagation and should have been accounted for during the planning phase and adjusted for in RF plan. Identifying Known RF Absorbers/Reflectors/Interference Sources Identifying known RF absorbers, reflectors, and interference sources while in the field during the installation phase is critical. Make sure that these sources are taken into consideration when you attach an AP to its fixed location. Examples of sources that degrade RF performance include:
Cement and brick Objects that contain water Metal Microwave ovens Wireless phones and headsets Aruba 387 Series Outdoor Access Points | Installation Guide 5 Installing the Access Point Service to all Aruba products should be performed by trained service personnel only. Using Mount Kits The 387 Series access point can be installed on a wall or attached to a pole by using mount kits:
Table 4 Applicable Mount Kits for 387 Series Access Point Part Number Description JW054A JW055A AP-270-MNT-H1 mount kit for hanging from inclined or horizontal structure. AP-270-MNT-H2 flush mount kit for wall and ceiling mounting. The 387 Series access point does not ship with any mount kits. These mount kits are available as accessories and must be ordered separately. For installation instructions on AP-270-MNT-H1 and AP-270-MNT-H2 mount kits, please refer to the AP-270-
MNT-H1 Installation Guide and AP-270-MNT-H2 Installation Guide respectively. To ensure successful point-to-point connection, the 387 Series access points should mount face to face as shown in Figure 4. Figure 4 Mounting AP-387 Face to Face Grounding the Access Point The grounding must be completed before powering up the access point. The grounding wire should be #8 AWG. 1. Peel the cover of one end of the grounding wire and place the bare grounding wire into the included copper lug, and press firmly with the crimping pliers. 2. Fasten the copper lug to the grounding hole on the access point with the included M4 x6 screw. 6 Aruba 387 Series Outdoor Access Points | Installation Guide Connecting the Ethernet Cable To connect the Ethernet cable to the access point, perform the following steps using the Ethernet cable glands that ships with your access point.
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CAUTION Failure to use the included Ethernet cable glands can lead to connectivity and POE issues. The cable is not included and must be purchased separately. Purchase a suitable UV-resistant, outdoor rated, CAT 5E or better RJ45 cable for use with the access point. Figure 5 Installing the Ethernet Cable Gland Split Grommet Clip Sealing Nut Gland Body 1. Remove the dust cap from the Ethernet port 2. Slide the sealing nut, clip, split grommet and gland body over the cable. 3. Insert the RJ45 connector to the Ethernet port. 4. Screw the gland body onto the Ethernet port. 5. Combine the two split parts of the grommet over the cable, and move it towards the gland body until it locates at the recess of the gland body. 6. Move the clip towards the gland body, passing over the grommet, until the wavy end of the clip properly fits into the wavy end of the gland body. 7. Screw the sealing nut onto the gland body. Two grommets are provided in the package for use with the Ethernet cables. One is applicable for cables with 4-6 mm diameter, and another is applicable for cables with 6-10 mm diameter. Verifying Post-Installation Connectivity The integrated LEDs on the access point can be used to verify that the access point is receiving power and initializing successfully (see Table 1 and Table 2). For instructions on initial setup and software configuration, refer to the AP Software Quick Start Guide. Electrical and Environmental Specifications Electrical Ethernet One 100/1000Base-T auto-sensing Ethernet RJ-45 Interfaces Power over Ethernet (IEEE 802.3at compliant) Environmental Operating Aruba 387 Series Outdoor Access Points | Installation Guide 7 Temperature: -40C to 60C (-40F to 140F) Storage Temperature: -40C to 70C (-40F to 158F) Humidity: 5% to 93% non-condensing For additional specifications on this product, please refer to the data sheet at www.arubanetworks.com. Regulatory Model Number The regulatory model number (RMN) for 387 Series:
AP-387: APEX0387 Safety and Regulatory Compliance FCC To view the FCC ID for controller-managed access points:
1. Log into the controller WebUI 2. Navigate to Maintenance > Controller > About To view the FCC ID for Instant access points:
1. Log into the virtual controller WebUI 2. Navigate to Maintenance > About
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CAUTION RF Radiation Exposure Statement: This equipment complies with RF radiation exposure limits. This equipment should be installed and operated with a minimum distance of 14.96 inches (38cm) between the radiator and your body for 5GHz and 60GHz operations. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
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CAUTION Dclaration de la concernant lexposition aux rayonnements frquence radiolectrique (FR): Cet appareil est conforme aux limites dexposition aux rayonnements FR tablies. Il doit tre install et utilis une distance minimale de 38 cm (14.96 pouces) entre le radiateur et votre corps, quil opre sur la bande 5GHz ou 60GHz. Cet metteur ne doit pas tre install ou utilis proximit immdiate dune autre antenne ni dun autre transmetteur. The device could automatically discontinue transmission in case of absence of information to transmit, or operational failure. Note that this is not intended to prohibit transmission of control or signaling information or the use of repetitive codes where required by the technology. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. Toute modification effectue sur cet quipement sans l'autorisation expresse de la partie responsable de la conformit est susceptible d'annuler son droit d'utilisation. FCC Class B Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturers instructions, may cause harmful interference to radio communications. 8 Aruba 387 Series Outdoor Access Points | Installation Guide However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio or TV technician for help. Canada This device complies with ISEDs license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. When operated in the 5.15 to 5.25 GHz frequency range, this device is restricted to indoor use to reduce the potential for harmful interference with co-channel Mobile Satellite Systems. Dclaration dIndustrie Canada Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement. Professional Installation Instruction This product is designed for specific application and needs to be installed by a qualified personal who has RF and related rule knowledge. The general user shall not attempt to install or change the setting. The product shall be installed at a location where the radiating antenna can be kept 14.96 inches (38cm) from nearby person in normal operation condition to meet regulatory RF exposure requirement. Please carefully select the installation position and make sure that the final output power does not exceed the limit set force in relevant rules. The violation of the rule could lead to serious federal penalty. Instructions d'installation professionnelle Ce produit est destine a un usage specifique et doit etre installe par un personnel qualifie maitrisant les radiofrequences et les regles s'y rapportant. L'installation et les reglages ne doivent pas etre modifies par l'utilisateur final. En usage normal, afin de respecter les exigences reglementaires concernant l'exposition aux radiofrequences, ce produit doit etre installe de facon a respecter une distance de 14.96 inches (38cm) entre l'antenne emettrice et les personnes. Choisir avec soin la position d'installation et s'assurer que la puissance de sortie ne depasse pas les limites en vigueur. La violation de cette regle peut conduire a de serieuses penalites federales. EU Regulatory Conformance Aruba hereby declares that the 387 Series wireless access points are in compliance with directives listed below:
Radio Equipment Directive 2014/53/EU REACH Regulation (EC) No.: 1907/2006 RoHS Directive 2011 WEEE Directive 2012 The Declaration of Conformity made under Radio Equipment Directive 2014/53/EU is available for viewing at:
www.hpe.com/eu/certificates. Select the document that corresponds to your devices model number as it is indicated on the product label Medical 1. Equipment not suitable for use in the presence of flammable mixtures. 2. Connect to only IEC 60950-1 or IEC 60601-1 certified products and power sources. The end user is responsible for the resulting medical system complies with the requirements of IEC 60601-1. 3. Wipe with a dry cloth, no additional maintenance required. Aruba 387 Series Outdoor Access Points | Installation Guide 9 4. No serviceable parts, the unit must be sent back to the manufacturer for repair. 5. No modifications are allowed without Aruba approval. This device intended to be installed outdoors. This device has no IEC/EN60601-1-2 essential performance.
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CAUTION Use of this equipment adjacent to or stacked with other equipment should be avoided because it could result in improper operation. If such use is necessary, this equipment and the other equipment should be observed to verify that they are operating normally. Compliance is based on the use of Aruba approved accessories. Refer to the ordering guide for this access point at www.arubanetworks.com.
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CAUTION Use of accessories, transducers and cables other than those specified or provided by the manufacturer of this equipment could result in increased electromagnetic emissions or decreased electromagnetic immunity of this equipment and result in improper operation.
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CAUTION Portable RF communications equipment (including peripherals such as antenna cables and external antennas) should be used no closer than 30 cm (12 inches) to any part of the access point. Otherwise, degradation of the performance of this equipment could result. The emissions characteristics of this equipment make it suitable for use in industrial areas and hospitals (CISPR 11 class A). If it is used in a residential environment (for which CISPR 11 class B is normally required) this equipment might not offer adequate protection to radio-frequency communication services. The user might need to take mitigation measures, such as relocating or re-orienting the equipment. Radio Type Frequency Range Power (EIRP) Modulation 2400-2483.5MHz
<10dBm BLE 802.11 802.11 802.11 802.11 5150-5250MHz 5250-5350MHz 5500-5700MHz 5725-5850MHz 802.11ad 57-66GHz 23dBm 23dBm 30dBm 14dBm 40dBm GFSK OFDM OFDM OFDM OFDM OFDM Actual output power values will depend on national restrictions and the antennas used. Emissions Immunity Complies with CISPR11/EN55011, Group 1, Class B 10 Aruba 387 Series Outdoor Access Points | Installation Guide Electrostatic discharge:
Radiated RF EM fields:
+/-8kV contact/ +/-15kV air 80MHz - 2.7GHz, 3V/m Proximity fields from RF wireless communication equipment:
Per Table 9 of the IEC/EN 606010-1-2 RATED power frequency magnetic fields:
Electrical Fast Transients:
Surges (line-to-line):
Surges (line-to-ground):
30A/m
+/-2kV
+/- 0.5, 1.0
+/- 0.5, 1.0, 2kV Conducted disturbances induced by RF fields:
0.15MHz-80MHz, 3Vrms Voltage Dips:
Voltage Interruptions:
0%, 0.5 cycles, 0%, 1 cycle, 70% 25/30 cycles 0% 250/300 cycles Brazil Este equipamento no tem direito proteo contra interferncia prejudicial e no pode causar interferncia em sistemas devidamente autorizados. Japan Mxico La operacin de este equipo est sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debeaceptar cualquier interferencia, incluyendo la que pueda causar su operacin no deseada. Morocco HPE Russia: " " , 125171, .
, , 16, .3, : +7 499 403 4248 : +7 499 403 4677
'HPE Belarus': - , , 220030, . ,
. , 36-1, /: +375 17 392 28 20
, , -, 77/7, /: + 7 727 355 35 50
'HPE Kazakhstan': TOO - (), , 050040, . Aruba 387 Series Outdoor Access Points | Installation Guide 11 Kazakhstan
" " , 125171, , , 16A 3, : +7 499 403 4248 : +7 499 403 4677 HEWLETT-PACKARD Bel , , 220030, ., , 36/
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, 77/7, /: +7 (727) 355 35 50 Taiwan 12 Aruba 387 Series Outdoor Access Points | Installation Guide Contacting Support Table 5 Contact Information Main Site Support Site arubanetworks.com support.arubanetworks.com Airheads Social Forums and Knowledge Base community.arubanetworks.com North American Telephone 1-800-943-4526 (Toll Free) 1-408-754-1200 International Telephones arubanetworks.com/support-services/contact-support/
Software Licensing Site hpe.com/networking/support End of Support information arubanetworks.com/support-services/end-of-life-products/end-of-life-
policy/
Security Incident Response Team (SIRT) Site: arubanetworks.com/support-services/security-bulletins/
Email: sirt@arubanetworks.com Copyright Copyright 2018 Hewlett Packard Enterprise Development LP Open Source Code This product includes code licensed under the GNU General Public License, the GNU Lesser General Public License, and/or certain other open source licenses. A complete machine-readable copy of the source code corresponding to such code is available upon request. This offer is valid to anyone in receipt of this information and shall expire three years following the date of the final distribution of this product version by Hewlett Packard Enterprise Company. To obtain such source code, send a check or money order in the amount of US $10.00 to:
Hewlett Packard Enterprise Company Attn: General Counsel 3000 Hanover Street Palo Alto, CA 94304 USA Warranty This hardware product is protected by an Aruba warranty. For more details visit www.hpe.com/us/en/
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