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ES-A150202 English Copyright Statement 2015 Hisense Company Ltd. All Rights Reserved. All material in this User Manual is the property of Hisense Company Ltd. and its subsidiaries, and is protected under US, CANADA, MEXICO and International copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the prior written consent of Hisense Company Ltd. is a violation of Hisense Company Ltd. rights under the aforementioned laws. No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or otherwise, whether or not for a charge or other or no consideration, without the prior written permission of Hisense Company Ltd. Requests for permission to store, reproduce, transmit or distribute materials may be made to one of the following addresses:
USA: Hisense USA Corporation PO Box 3289 Suwanee, GA 30024 CANADA: Hisense Canada Co., Ltd, 405 Britannia Rd E., Suite 11 Mississauga, Ontario,L4Z 3E6 MEXICO: Hisense Mexico S de RL de CV Boulevard Miguel de Cervantes Saavedra No. 301, Torre Norte, Piso 2, Colonia Ampliacin Granada, C.P. 11520, en Mxico Distrito Federal. Hisense, and any and all other Hisense product names, logos, slogans or marks are registered trademarks of Hisense Company Ltd. and its subsidiaries. All other trademarks are the property of their respective holders Disclaimer Page
**Notwithstanding anything to the contrary, including in any or all descriptions, representations, statements or other communications related to this Hisense device (hereinafter Device) made in any form whatsoever and at any time, some or all of the pre-installed, or subsequently installed Application Services may not be available or capable of functioning as intended by the provider of the Application Services in any or all usage areas for reasons outside of Hisenses control, including but not limited to, Internet access, local service limitations, etc. Any purchase or use of the Device, including any Application Services, is purely at the users risk. Application Services are provided on an as-available basis without warranties of any kind, either expressed or implied, that the Application Service will be uninterrupted or error-free, including but not limited to vagaries of weather, disruption of Service, acts of God, warranties of title, local or regional limitations, no infringement, NOR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. No advice or information given by Hisense, providers, affiliates, or contractors or their respective employees shall create such a warranty. Hisense specifically disclaims responsibility for any or all Application Services from functioning at any time, and by purchasing the Device, you accept such disclaimer without any claim on Hisense. You are solely responsible for providing an active and working connection to the Internet, along with any and all hardware and/or software necessary to use the Hisense Device as intended. Table of Contents Connecting Devices to your TV ..............................................................................3 Connecting an antenna, cable set-top box or satellite receiver ...........................................3 Connecting an AV device with a composite video cable ......................................................3 Connecting an AV device with a component video cable ....................................................4 Connecting an AV device with an HDMI cable .....................................................................4 Connecting headphones or an analog sound bar ................................................................5 Connecting speakers (or other audio receivers) .................................................................5 Connecting a digital sound bar to use ARC (Audio Return Channel) ..................................6 Connecting your TV to a Wired or Wireless Network .............................................7 Connecting to a Wireless network .......................................................................................7 Connecting to an Wired (Ethernet) network .........................................................................7 Using Your TV Remote Control .................................................................................9 Completing the First-Time Setup Menu ..................................................................11 Basic and Advanced TV Settings ...........................................................................13 Accessing the Quick Setup Menu ......................................................................................13 Picture Settings ..................................................................................................................13 Sound Settings ..................................................................................................................14 Channels Menu ..................................................................................................................14 Network Menu ...................................................................................................................14 System Menu .....................................................................................................................15 About TV .......................................................................................................................... 16 Parental Controls .....................................................................................................17 Getting familiar with the Home screen ...................................................................19 1 Table of Contents Live TV .....................................................................................................................20 Viewing channel information ..............................................................................................20 Viewing a channel list ........................................................................................................20 Creating a Favorites list ...................................................................................................20 Viewing your Favorites list ................................................................................................20 Returning the previous channel ........................................................................................20 VOD ............................................................................................................................21 Netflix ................................................................................................................................21 Amazon Instant Video .......................................................................................................21 Youtube and Viewster .......................................................................................................21 Vudu ..................................................................................................................................21 Media .........................................................................................................................22 File formats that are supported ..........................................................................................22 Viewing videos ...................................................................................................................22 Browsing content ...............................................................................................................22 Viewing Pictures as a slideshow ........................................................................................22 Apps ...........................................................................................................................23 Mirroring content from your device to the TV ......................................................26 Software updates for your TV ................................................................................27 Quick Problem-solving tips .....................................................................................28 2 Connecting Devices to your TV Connecting Devices to your TV You have several options for connecting your TV to different devices. The method in which you connect will be based upon the type of cables you have and the available outputs on your device. Connecting an antenna, cable set-top box or satellite receiver To connect an antenna,cable set-top box or satellite receiver:
1. Connect one end of a coaxial cable (not included) to the [RF OUT] jack on the antenna, cable or satellite box. If you are using an antenna with twin-lead cable, you may need a 300-75 Ohm adapter (not provided) to connect it to the back of your TV. Likewise, if you are using several antennas, you may need a combiner (not provided). 2. Connect the other end of the cable to the [ANT/CABLE] jack on the side of TV. 3. Using your remote, press the [INPUT] button and select TV as the input source. TV JACK ANT/CABLE
(not included) EXTERNAL DEVICE or Cable Set top box ANT OUT RF Out Figure 7. Antenna, cable set-top box or satellite receiver to the TV Connecting a Satellite Receiver, DVD player (or other Audio Visual (AV) device with a composite video cable (yellow/red/white) To connect an AV device with a composite video cable (not provided):
1. Use the audio and video cables to connect the composite video/audio jacks (of the external AV device) to the [AV IN] jacks of the TV. (Video = yellow, Audio Left = white, and Audio Right = red). 2. Plug the connected devices into the AV connectors on the TV before switching it on. 3. Using your remote, press the [INPUT] button and select AV as the input source. TV JACK R N I V A L O E D V I Red(R) White(L) Audio Cable
(not included) Red(R) White(L) Yellow or Green(Video) Yellow(Video)
(not included) Figure 8. AV device with a composite video cable EXTERNAL DEVICES VCR DVD Player/Recorder Video Camera Set-top box Satellite antenna cable Satellite Receiver R L Video AV OUT 3 Connecting Devices to your TV Connecting an AV device with a component video cable (red/blue/green) To connect an AV device with a component cable (which is red/blue/green):
1. Use a component video cable (not provided) to connect the component output jacks of the external device to the YPBPR jacks for the TV. Use an audio cable to connect the component audio jacks of the external device to the TV AUDIO (L/R) jacks. 2. Plug the connected devices into the YPBPR and L/R ports on the TV before switching it on. 3. Using your remote, press the [INPUT] button and select Component as the input source. Red(R) White(L) Red(PR/CR) Audio Cable
(not included) Red(R) White(L) Red(PR/CR) Blue(PB/CB) Component Cable Blue(PB/CB) Green(Y)
(not included) Green(Y) Figure 9. AV device with a component video cable EXTERNAL DEVICES VCR DVD Player/Recorder Video Camera Set-top box Satellite antenna cable R L PR PB Y Component Satellite Receiver TV JACK R NL I T N E N O P M O C R P B P Y NOTE One AV device can be connected to the TV using a component video or composite video cable. Connecting an AV device with an HDMI cable This type of connection supports digital connections between HDMI-enabled AV devices such as a Personal Video Recorder (PVR), DVD, Blu-Ray, AV receiver and digital devices. In addition, some devices (such as a PVR or DVD player) require an HDMI signal to be set to Output in the settings of the device. Please refer to the User Manual that came with your device for step-by-step instructions. To connect an AV device with an HDMI cable:
1. Use an HDMI cable to connect the [HDMI] output port of the AV device to the [HDMI] jack of the TV. 2. Plug the connected devices into the power socket. 3. Using your remote, press the [INPUT] button and select the corresponding HDMI input. TV JACK I M D H HDMI Cable I M D H EXTERNAL DEVICES DVD Set-top Box Figure 10. AV device with an HDMI cable NOTE Because the HDMI connector provides video and audio signals, it is not necessary to connect an audio cable. The HDMI cable will not supplied with the product. We strongly recommend to use HDMI Cable with 2 cores as shown in the figure. 4 Connecting Devices to your TV Connecting headphones You can connect headphones to the [AUDIO OUTPUT] port on your TV. While the headphone is connected, the sound from the built-in speakers will be disabled. TV JACK
/
AUDIO OUT EXTERNAL DEVICES Audio Cable
(not included) Figure 11. Headphones to the TV Connecting speakers (or other audio receivers) To connect speakers (or other audio receivers) with an audio cable:
1. Use an audio cable (not provided) to connect the [DIGITAL AUDIO IN] jack of the audio receiver device to the [DIGITAL AUDIO OUT] jack of the TV. Another option is to use an RCA Y-cable (1/8-stereo mini to L/R phono) to connect an analog sound system to the [AUDIO OUT] jack of the TV. 2. Plug the connected devices into the main power socket before switching on the TV. TV JACKS DIGITAL AUDIO OUT Audio Cable
(not included)
/
AUDIO OUT Audio Cable
(not included) Red(R) White(L) EXTERNAL DEVICES Digital Sound Bar Audio Amplifier Powerless Bass Speaker Speaker Figure 12. Audio receiver with audio cable NOTES If you prefer to use Audio Return Channel, then follow the steps on the next page under 'Connecting a digital sound bar to use Audio Return Channel'. 5 Connecting Devices to your TV NOTES When a digital audio system is connected to the [DIGITAL AUDIO OUT] jack, decrease the TV and system volume. 5.1 CH (channel) audio is available when the TV is connected to an external device that supports a 5.1 channel surround sound You can receive 5.1 channel audio in one of two ways. The first way is to connect the [DIGITAL AUDIO OUT] jack from the device to the Amplifier. The second way is to connect the [DIGITAL AUDIO OUT] jack on the back of the TV to the [Optical]
port on the Amplifier.After youve completed one of the two methods then be sure to go into the Advanced Audio Settings of the TV and select RAW to receive the 5.1 channel audio. You will need to also go into the sound or audio settings of your device to ensure it is set to 5.1 Channel output. It may read Bitstream, RAW or Digital. Connecting a digital sound bar to use Audio Return Channel (ARC) If you'd like to use the Audio Return Channel (ARC) feature to have sound sent from the TV back down an HDMI cable to a digital soundbar, then you will need to connect the cable to the [HDMI (ARC)] port. By using this feature, you will also be able to control the soundbar with your TV remote instead of having to use multiple remotes for each device. NOTES Only digital sound bars that require a wired connection are compatible with the H6 Series Smart TV. To connect a digital sound bar with an HDMI cable:
1. Connect the cable thats attached to the soundbar to the HDMI (ARC) port on the TV. 2. Turn on the soundbar by pressing the Power button. 3. Press the Quick Setup menu button on your remote and go to System > CEC Function 4. Turn on the CEC Control setting. 5. Press the right arrow on the D-pad of your remote to show the full menu settings. 6. Select Sound > Advance Audio Settings 7. Go to the section of the screen that reads TV Speaker & ARC and select ARC First. 8. If the device has an Input Selector feature then make sure to change it to TV. TV JACK I M D H EXTERNAL DEVICES HDMI Cable
(not included) Digital Sound Bar Figure 13. Digital Sound Bar to the HDMI (ARC) port 6 Connecting your TV to a Wired or Wireless Network Connecting Your TV to a Wired or Wireless Network You have the option to connect your TV to a wireless or wired network to access the Internet. Connecting to a Wireless Network Wireless Router The LAN Port on the Wall Wireless Adapter built-in the TV set
(not included) LAN Cable Figure 14. Connect the TV to a wireless network Our built-in wireless LAN adapter supports the IEEE 802.11 b/g/n communication protocols and we recommend that you use an IEEE 802.11n router. When you play a video over an IEEEE 802.11 b/g connection, the video may not play smoothly. NOTES You must use the Hisense built-in Wireless LAN Adapter to use a wireless network because the set does not support an external USB network adapter. To use a wireless network, your TV must be connected to a wireless IP sharer. If the wireless IP sharer supports Dynamic Host Configuration Protocol (DHCP), your TV can use a DHCP or static IP address to connect to the wireless network. Select a channel for the wireless IP sharer that is not currently being used. If the channel set for the wireless IP sharer is currently being used by another device nearby, this will result in interference and communication failure. If you apply a security system other than the systems listed below, it will not work with the TV. If Pure High-throughput (Greenfield) 802.11N mode is selected and the Encryption type is set to WEP, TKIP or TKIP-AES (WPS2 Mixed) for your Access Point (AP), then the Hisense TV will not support a connection in compliance with these Wi-Fi certification specifications. If your access point (AP) supports Wi-Fi Protected Setup (WPS), you can connect to the network via Push Button Configuration (PBC) or PIN (Personal Identification Number). WPS will automatically configure the SSID and WPA key in either mode. Connecting to a Wired (Ethernet) Network You can attach your TV to your LAN in one of the three following ways:
Option 1. You can attach your TV to your LAN by connecting the LAN port on the back of your TV to an external modem using a Cat 5 LAN cable. See Figure 15. The Modem Port on the Wall External Modem
(ADSL / VDSL / Cable TV) LAN Port on TV LAN Modem Cable Ethernet Cable Figure 15. Connect a LAN port on the TV to an external modem 7 Connecting your TV to a Wired or Wireless Network Option 2 You can attach your TV to your LAN by connecting the [LAN] port on the back of your TV to an IP Sharer which is connected to an external modem. Use an Ethernet cable for the connection. See figure 16. The Modem Port on the Wall External Modem
(ADSL / VDSL / Cable TV) IP Sharer (Router)
(with DHCP server) LAN Port on TV LAN Modem Cable Ethernet Cable Ethernet Cable Figure 16. Connect a LAN port on the TV to an IP sharer Option 3 Depending on how your network is configured, you may be able to attach your TV to your LAN by connecting the [LAN] port on the back of your TV directly to a network wall outlet with an Ethernet cable. See the diagram below. The LAN Port on the Wall LAN Port on TV LAN Ethernet Cable Figure 17. Connect a LAN port on the TV to a network wall outlet If you have a Dynamic Network, you should use an ADSL modem or router that supports Dynamic Host Configuration Protocol
(DHCP). Modems and routers that support DHCP automatically provide the IP address, subnet mask, gateway, and DNS, so you dont have to enter them manually. Most home networks are Dynamic Networks. Some networks require a Static IP address. If your network requires a Static IP address, you must enter the IP address, subnet mask, gateway, and DNS values manually on your TVs Cable Setup Screen when you set up the network connection. To get the IP address, subnet mask, gateway and DNS values, contact your Internet Service Provider (ISP). NOTES You can use ADSL modems that support DHCP if your network requires a static IP address. ADSL modems that support DHCP also let you use static IP addresses. 8 Using Your TV Remote Control Buttons on your TV remote Infrared transmitter Power on / off Change TV input source Enter Channels / input numbers Turn Closed Caption On/Off Quick Setup menu D-pad (up/down/left/right navigation buttons) Return to the previous place in the menu or app Volume (up/down) Mute and restore sound Media content control function buttons Adjust Sleep timer setting Dash button Select a digital sub-channel Special function buttons All Apps Confirm button Display the Home screen Exit the application Live TV Channel (up/down) APP APP APP APP Quick access buttons to apps 9 Using Your TV Remote Control Begin using your remote 1. Slide the back cover to open the battery compartment of the remote control. Gently push and slide 2. Insert two AAA size batteries. Make sure to match the (+) and (-) ends of the batteries with the (+) and ( - ) ends indicated in the Gently push and slide Insert the batteries battery compartment. 3. Replace the battery compartment cover. Important Information about the remote and batteries:
Discard batteries in a designated disposal area. Do not throw them into a fire. Remove old batteries immediately to prevent them from leaking into the battery compartment. If you do not intend to use the remote control for a long time, remove the batteries. Battery chemicals can cause a rash. If the batteries leak, clean the battery compartment with a cloth. If chemicals touch your skin then wash it immediately. Do not mix old and new batteries. Do not mix alkaline, standard (carbon-zinc) or rechargeable (NiCd, NiMH, etc.) batteries. Do not continu e using the rem ote if it gets warm or hot. Call our Support Center immediately on the Hisense support website. Remote Control Range Information The remote control can work at a distance of up to 26 feet in front of the TV set. It can work at a 30 degree horizontal or vertical angle. Program Your Universal Cable or Satellite Remote Control to Operate Your New Hisense Television
(only for USA) If you would like to program your other household remote controls to your new Hisense television,please refer to the User's Manual supplied by your Cable or Satellite provider. The Cable or Satellite providers' User's Manuals should include instructions on how to program their remote to your television. A list of Hisense codes for the most common Cable and Satellite providers are listed below. Use the Hisense code that is associated with your Cable or Satellite provider (if applicable). DIRECTV......0178, 10178, 10019, 10748, 11314, 11660, 11710, 11780, 12049, 10171, 11204, 11326, 11517, 11564, 11641, 11963, 12002, 12183 Time Warner Cable......386, 0178, 10178, 400, 450, 461, 456, 0748, 1463, 0463, 10463 Comcast......0178, 10178, 10463, 11463, 10748, 11314, 11660, 10171, 11204, 11326, 11517, 11641, 11780, 11785, 11892, 11963, 12002 Cox Communications......0178, 10178, 1326, 1463 Dish Network......505, 627, 538, 720, 659 If the Hisense code associated with your Cable or Satellite provider is not listed, does not work or you cannot locate the instructions to program your remote, call your local Cable or Satellite providers customer service center. If your Cable or Satellite provider does not have a Hisense code available, please contact us. Using Your Cable Set-top Box or Satellite Receiver Remote as a Universal Remote If you prefer to use your Cable Set-top Box or Satellite Receiver Remote as a Universal Remote, then visit the Support page to view a list of the codes. 10 Completing the First-Time Setup Menu Now that you have attached the TV stand and connected your external devices, it's time to complete the first-time setup menu. Completing the First-Time Setup Menu Press the [Power] button on the remote to turn on the TV. A splash screen that shows the Hisense logo appears. Next, the First-Time Setup Menu begins by prompting you to choose your Language, Country, and Time Zone. After the splash screen that displays the Hisense logo appears, begin the first-time setup menu. Screen Language and Location LANGUAGE AND LOCATION Language English Country United State Time Zone Select Language Terms Mode Network Input Done Terms of Service TERMS OF SERVICE Accept all The EULA and Terms must be accepted in order to continue. Accept EULA Accept Terms of Serv... Language Terms Mode Network Input Done TV Usage Mode TV USAGE MODE TV Mode Home Home Mode In Home Mode, your TV will automatically adjust the brightness of your screen based on the ambient light in the room. Language Terms Mode Network Input Done Task 1. Using the D-pad arrows of your remote, choose your Language, Country and Time Zone. 2. Next, navigate to the Forward arrow and press OK. TIP: The edge of the drop-down boxes and the back and forward arrows change to blue when you select them. 1. Press [OK] on your remote to select Accept All. 2. When youre done, then navigate to the Forward arrow and press [OK]. Select Home (which appears by default) and then navigate to the Forward arrow to press [OK]. Note: Store mode should only be selected by Retailers who plan to demonstrate the TV. Disclaimer: Images throughout this document are for illustrative purposes only and may differ from the actual product. 11 Completing the First-Time Setup Menu First-time Setup Menu (continued) Screen Network Connection NETWORK CONNECTION Task If your TV does not automatically detect an Ethernet con-
nection, then select Wi-Fi. When youre done, select your network from the list that displays and move to the next screen. Ethernet WiFi Connecting Ethernet Configure Language Terms Mode Network Input Done TV Input Source TV INPUT SOURCE TV AV COMPONENT HDMI1 HDMI2 HDMI3 Language Terms Mode Network Input Done Select how you receive your TV channels. Choose from one of the following sources below and then move to the next screen. TV AV Component HDMI NOTE: If you use an antenna to receive channels, then you must complete the first-time setup menu in order to run a channel scan. Congratulations! Your TV is now ready to use. Press [OK] on your remote if you are fine with the selections that appear on the screen. Otherwise, navigate to the back arrow on the screen to change your selection. CONGRATULATIONS !
Your TV is now ready to use TV Selections English United States Eastern Home Mode Ethernet TV OK Language Terms Mode Network Input Done 12 Basic and Advanced TV Settings Your Hisense TV comes with many TV setting features to allow you to customize the picture based on your viewing preference and environment. Accessing the Quick Setup Menu You can press the [Quick Setup menu] button [
] and press the right arrow on the D-pad to view the full menu settings. Setup Picture Sound Channel Network System About TV Picture Mode Standard Brightness 50 Contrast 50 Color 50 Aspect Ratio Normal BackLight Low Advanced Picture Settings Restore Default Picture Settings Picture Sound The Quick Setup menu consists of the following settings:
Channel Network System About TV Picture Menu If youd like to configure the settings for your picture, then there are six types of picture modes available: Vivid, Standard, Theater, Energy Saving, Game and Sports. Once you choose the mode, you can adjust the picture based on the following settings:
Brightness: Adjust the Brightness level to generate lighter or darker images. Contrast: Adjust the Contrast level to increase or decrease how bright images appear. Color: Adjust the color intensity of the picture for a more vibrant image. Aspect Ratio: Adjust the Aspect Ratio to stretch or zoom in on your picture. You can choose from the following settings: Auto, Direct, Panoramic, Cinema, Wide, Zoom or Normal. Backlight: This TV has a Dynamic Backlight Control setting that you can turn On and set to high or low. The Backlight setting enables you to adjust how bright you want images to appear. In addition, an Eco Sensor setting is available that will enable the TV to automatically adjust the picture settings according to the amount of ambient light in your room. This is a money-saving feature because it reduces power consumption. Advanced Picture Settings: Adjust advanced picture settings based on your viewing preference. Display: Adjust advanced picture settings in the component source. OverScan: Change the video size settings to slightly crop the edges of the displayed image. Tint: Adjust the colors from a green to magenta tint to view the natural skin tones of people on the screen. Sharpness: Adjust how sharp or soft edges of images appear. Ultra Smooth Motion: This setting minimizes afterimages that are left on the screen when viewing fast-moving objects. You can adjust it from high, medium or low. A high setting will produce a smoother picture whereas a low setting will result in a picture that has less judder (shaking). Noise Reduction: Improve how clear the picture appears by reducing noise. Adaptive Contrast: Automatically darken dark areas and lighten light areas of images to see more details. Color Temperature: Select a preset color temperature. White Balance: Adjust the intensity of red, green and blue lights to view the true colors of all images in the picture. Color Tuner: Adjust the Hue, Saturation and Brightness of color settings. Restore Default Picture Settings: Restore all the picture settings in the current picture mode to the factory default values. 13 Basic and Advanced TV Settings Sound Menu Sound Mode: Select a preset sound mode to suit the type of content you are listening to: Standard, Theater, Music , Speech and Late Night. Set the sound effects to suit your preference:
Configure your audio settings for your sound preferences. Once you choose the mode, you can adjust the audio based on the following settings:
d Audio Enhancements: Total Technology delivers the best possible audio experience from your TV. Total Sonics: Optimizes overall sound quality by increasing bass, making dialog clear and natural, and widening the sound field. Total Surround: Provides surround sound experience with psycho-
acoustic processing to place sounds beside, behind, and above the viewer. For best results use with Total Sonics. Setup Picture Sound Channel Network System About TV Sound Mode Standard d Audio Enhancements Advanced Audio Settings Restore Default Audio Settings Total Volume: Maintains consistent loudness levels from wide dynamic range programs, too-loud commercials, and channel or input changes. Advanced Audio Settings: Tune the audio settings and quality of the TV. Equalizer: Boost the volume at different frequencies. Lip Sync: Synchronize the displayed image with the audio output. Balance: Adjust the left and right speaker strength to optimize audio for a specific location. Digital Audio Out: Select the digital audio output format that best suits the audio device type. For example, choose RAW (which is uncompressed audio in RAW form) if you have 5.1 Channel Surround Sound Speaker set up. Choose PCM if you have an amplifier that does not support Dolby Digital technology. Digital Audio Delay: Adjust the digital audio output delay time to sync sound from an external speaker with the images on the TV. TV Speaker & ARC: Select the TV speaker or an external speaker for sound output. Audio Out: Change the way audio is sent through the type of device thats connected to your TV Audio Out port. Restore Default Audio Settings: Restore all of the audio settings in current audio mode to the factory default values. Channels Menu Tuner Mode: Select Tuner Mode if you receive TV channels over the air (antenna) or through a cable set top box. The input will be used during a channel scan. Auto Channel Scan: Automatically scan for channels to view programming from your TV source. Channel Skip: Skip a channel that your TV picked up during a previous channel scan search. Favorites List: Quickly access your most-watched channels by creating a Favorites list. Network Menu Network Configuration: Set up the network to gain full access of Smart TV features. Internet Connection: Turn the Internet connection On or Off. Connection Type: Choose between a wired or wireless network connection to access the Internet. Wireless Settings: Configure the advanced wireless network settings for the TV. IP Setting: Configure the IP setting for your network connection. Connection Test: Start a network connection test. Setup Picture Sound Channel Network System About TV Setup Picture Sound Channel Network System About TV Tuner Mode Cable Auto Channel Scan Channel Skip Favorites List Network Configuration Network Information Disconnected Anyview Stream Off TV Name SmartTV 14 Basic and Advanced TV Settings Setup Picture Sound Channel Network System About TV Location USA Time Language Parental Controls Application Settings Closed Caption CEC Function Advanced Settings Network Information: View information about your network connection. Anyview Stream: Share video, music or other content from another device on to your TV screen. TV Name: Choose a name for your TV. The name will be shown to devices that are available for sharing data. System Menu Location: Choose the location from where you will watch your TV. Time: Set the current time based on your location. Time Zone: Select your time zone: Eastern, Indiana, Central, Mountain, Arizona, Pacific, Alaska and Hawaii. Time Format: Set the time to display in a 12 or 24-hour format. Date/Time: Set the Date and Time. Daylight Savings: Select whether to apply Daylight Savings Time to the TV. Power On Timer: Enable the Power On Timer to Off, Once or Daily. Power Off Timer: Enable the Sleep Timer to Off, Once or Daily. Sleep Timer: Set the sleep timer to automatically turn the TV Off within a specified time: Off, 10 Minutes, 20 Minutes, 30 Minutes, 40 Minutes, 50 Minutes, 60 Minutes, 90 Minutes and 120 Minutes. Language: Adjust the default language settings for the TV. Parental Controls: Turn On Parental Controls to block children from being able to view certain programs. The default password is 0000. Locks: Enable or disables all locks. All selected locks can be turned off for parental viewing and easily turned on again. Block Time: Block certain channels and programs during certain periods of time. Channel Block: Block programs by channels when you turn On the Parental Controls feature. Program Block: Block certain programs when your turn On the Parental Controls feature. Input Block : Block content from devices that are connected to certain TV ports. Change PIN: Change your PIN that you use to access Parental Controls. If you want to change your parental control password, first enter the new password then enter the same password again. NOTE If you forget your password, call the Hisense Consumer Electronics Care Center or reset your TV back to the factory settings. Restore Parental Control Defaults: Restore Parental Control back to the factory default setting. Application Settings: Set settings for apps on your TV. Netflix : Remove this TV from your Netflix account. Please contact Netflix if you want to stop being billed for you service. ESN : Display the Netflix Electronic Serial Number. VUDU : Remove this TV from your VUDU account. Please contact VUDU if you want to stop being billed for you service. Closed Caption: Adjust Closed Captioning settings. Analog Caption: Select an Analog Caption setting from Off, CC1-CC4, Text 1-TEXT4. CC1-CC4: Closed captioning appears in a small banner across the bottom of the screen. CC1 is usually the printed version of the audio. CC2-CC4 display content are provided by the broadcaster.Text1-Text4: Closed 15 Basic and Advanced TV Settings captioning that covers half or all of the screen. Text1-Text4 display content are provided by the broadcaster. Off: To turn off the Analog Caption. Digital Caption: Select a Digital Caption setting: Off,CS1-CS6. Digital CC Settings: There are two Caption Styles. One is the automatic function set as the broadcaster, while the other is the custom style where you can adjust the font size, Font, Text color, Text opacity, background color etc. CEC Function : Configure how to control CEC-enabled devices with your TV remote. CEC control: Allow HDMI devices to control each other. Device Auto Power Off: Automatically turn off HDMI CEC devices when the TV is turned off . TV Auto Power On: Allow the TV to turn On with CEC-enabled devices. Device Connect: Allow CEC-enabled devices to communicate with each other when connected through an HDMI cable. CEC Device Lists: View a list of all CEC-enabled devices. NOTE HDMI cables must be used to connect HDMI CEC-compatible devices to your TV. The HDMI CEC feature of the connected device must be turned on. If you connect an HDMI device that is not HDMI CEC-compatible, all the HDMI-CEC Control features do not work. Depending on the connected HDMI device, the HDMI-CEC Control feature may not work. Advanced Settings: Access the Advanced Settings menu. Menu Timeout : Set the amount of time that youd like for the menu to display : 5s
,10s , 20s , 30s , 60s or Off. Use Mode: Set the TV to use in Home or Store Mode. Input Labels: Edit the input labels. Default Source For Live TV: Select the default input on the remote control Live TV. Setup Wizard: Use the Setup Wizard for instructions to help you set up your TV. Power Indicator: Set the Power Indicator light to stay On or Off when watching TV. About TV Menu About TV System Info: View system information. Hisense Legal Disclaimer: Read the Hisense Legal Disclaimer. Auto Firmware Upgrade: Set your TV to automatically receive the latest firmware. Check Firmware Upgrade: Check to ensure that your TV has received the latest firmware. Restore To Factory Default: Restore your TV back to the factory default. Setup Picture Sound Channel Network System About TV System Info Hisense Legal Disclaimer Auto Firmware Upgrade On Check Firmware Upgrade Restore To Factory Default 16 Parental Controls Parental Controls The Parental Controls setting allows you to block content that is not appropriate for children to watch. You can do this by creating a 4-digit passcode. The factory-default passcode is 0000. Turning Parental Controls 'On'
To access Parental Controls:
1. Press the [Quick Setup] menu button on your remote. 2. Press the right arrow button to display the full menu settings. 3. Select System > Parental Controls. 4. Press [OK] on your remote. An Enter PIN window displays. Using the numerical keypad on your remote, enter the factory-default passcode 0000 and press [OK]. Press the right arrow button on the D-pad to turn the locks 'On'. You will see the other Parental Control settings change from a greyed out state and become highlighted. When this occurs, begin adding other settings to the Block Time, Channel Block, Program Block, Input Block, Change PIN or Restore Parental Control Defaults features. NOTES All ratings that are higher than those you select are also blocked. For example, if you choose to block the PG-13 rating, then the higher ratings (R and NC-17) are automatically blocked too. Channel Block Block programs by channels when you turn on the Parental Controls feature. Block Time Choose a time of day that you'd like to start blocking certain programs. Program Block Block certain programs when you turn on the Parental Control feature. Input Block Block content from devices that are connected to certain TV ports. Change PIN Change your PIN that you use to access Parental Controls. Restore Parental Control defaults Restore Parental Controls back to the factory setting. 17 Parental Controls Description of U.S. TV Ratings Content FV D L S V Defined as Fantasy Violence Suggestive dialog Course or crude language Sexual situations Violence Description of Age-based Ratings TV-Y TV-Y7 TV-G TV-PG TV-14 TV-MA All children Directed to older children General audience Parental Guidance Suggested Parents strongly cautioned Mature Audiences Only U.S. Movie Ratings Rating G PG PG-13 R NC-17 Defined as General audience Parental Guidance suggested Parents strongly cautioned Restricted No one 17 and under permitted Defined as Children Children 8 years and older General programming that is suitable for all audiences Parental Guidance Viewers 14 years and older Adult Programming Canadian English Ratings Rating C C8+
G PG 14+
18+
Canadian French Ratings Rating E G 13+
16+
18+
NOTES Defined as Exempt programming (no rating) General (appropriate for all ages and must contain little to no violence or sexual content) Programming is appropriate for children 13 and older and may contain moderate violence, language and some sexual situations Recommended for children 16 and older and may contain strong violence, language and sexual content Programming intended for viewers that are 18 and older. Programming may contain extreme violence and graphic sexual content/pornography. If you forget your passcode, call the Hisense Consumer Electronics Care Center or choose Restore Parental Control defaults from the Parental Controls settings menu. 18 Getting familiar with the Home screen Getting familiar with the Home screen The simple design of the Home screen menu makes it easy to navigate. It serves as the central location to access Live TV, VOD, Media or Apps and inputs on the back of the TV that you've connected external devices to. To access the Home screen, press the [Home] button on your remote control and use the arrows on the D-pad to make your selection. Indicators and Icons on the top of the Home screen You can always view the current time in the top right corner of the Home screen. If your TV is connected to the Internet through a wireless connection or an Ethernet cable, then an icon will display in the top right corner of the screen. This location makes it very convenient for you to determine if you still have Internet connectivity as you use the TV. In addition, if you have connected a device (such as a thumb drive) to a USB port and your TV recognizes it, then a device icon will also display in the same area. No Signal HDMI2 Figure 18. Home screen LiveTV VOD Media Apps 10:41AM 60F HDMI2 HDMI1 Component TV 1 2 3 Names of icon images that appear on the side of the Home screen The following icon names represent the inputs on the back of the TV:
TV AV Component HDMI 1 HDMI 2 HDMI 3 Each time you access the Home screen, the icons for your inputs will display on the right side of the screen. Inputs that you have connected an external device to will be highlighted. Inputs that do not have an external device connected to are greyed out. Names of icon images that appear on the bottom of the Home screen The bottom of the Home screen displays the following icon names:
Live TV VOD Media Apps 19 Live TV LiveTV To view broadcast programs, select the Live TV icon on the screen or press the [Live TV] button on your remote. Viewing Channel information As you use the [Channel] button on your remote to scroll through channels, an information banner appears on the top of the screen. 1 2 3 4 5 6 7 10 Figure 19. Information banner 9 8 11 Lock status (2) Input (3) Start/Stop time progress bar of the current program (4) Show identification (5) Television Network identifier (6) The information banner displays the following information:
Channel number (1) Current date and time (7) More info (11) Prompt (8) Beginning and end time of the next program (9) Program name (10) If you are watching a particular channel, you can also press the up arrow on the [D-pad] of your remote to view channel information. Viewing a channel list After you have done an automatic channel scan (if you're using an Antenna) or are receiving your channels through a cable provider, you can view your list of channels by pressing [OK] on your remote. You will see the channel list display on the right side of the screen. Creating a 'Favorites' list To quickly access your most-watched channels, you can create a 'Favorites' list. To create your 'Favorites' list:
1. Press the [Quick Setup] button on your remote. 2. Select Channel> Favorites List 3. Using the up/down arrows on the D-pad of your remote, select a channel and press [OK]. A heart-shaped indicator will appear beside the channel as confirmation that it has been successfully added. Viewing your 'Favorites' list To view channels that you've added to your Favorites list simply press [OK] on your remote to call out the Channel list. The channel list appears on the right side of the screen and heart-shaped icons are shown next to the channels that make up your Favorites list. 20 VOD VOD If you want to view content through Video-on-demand, then select the VOD icon to launch the main screen of the menu. Two rows of logos for the following pre-installed Video-on-demand apps appear:
Netflix Dailymotion These logos are fixed elements of the VOD menu screen design to provide a convenient way to launch the apps from the TV. To the left of the logos, a thumbnail image of a movie poster is also shown. The poster is for a Vudu-recommended movie to rent or purchase. Amazon Instant Video YouTube Vudu Viewster The thumbnails of the movie poster images that appear on this page are dynamic (meaning they will change) as long as your TV is connected to the Internet. The poster image of the movie (or TV show) will change based on the latest movies that have been released or popular TV shows. 10:41AM 60F 10:41AM 60F LiveTV VOD Media Apps LiveTV VOD Media Apps Figure 20.VOD Screen (as it appears for the USA market) Figure 21. VOD screen (as it appears for Canada and Mexico markets) Netflix Netflix is a streaming media company that provides movies and TV shows for you to view online or stream right to your TV. If you are a Netflix member, simply enter your email address and password to sign in to your Netflix account. If you dont already have an account, then you can try the service (FREE) for one month by creating an account. If you enjoy your trial membership, then you dont have to do anything. Your membership will automatically continue for as long as you choose to remain a member. Once you click on the Netflix icon to launch the application, you can register for the service directly from your TV. Simply follow the prompts to get started. NOTES Netflix is available in select countries. Streaming membership required. Amazon instant video In North America Amazon Instant Video is Only Available to Customers Residing in the United States. YouTube and Viewster You can use the YouTube and Viewster apps to view videos on the TV. Vudu Vudu is a video streaming service that enables you to rent or purchase High-Definition movies and TV shows. If you are not a Vudu subscriber yet, then you will need to create an account to use the service. Once you click on the Vudu icon to launch the application, you can register for the service directly from your TV. Simply follow the on-screen prompts to get started. NOTES VUDU is currently available in the U.S. only. Dailymotion You can use the Dailymotion app to view videos on the TV. 21 Media Media Media is a central location for you to upload and view or listen to different types of content (for example, your photos, music and movies) through the following methods:
A USB thumb drive or hard drive Your mobile phone, tablet or other personal device: You can stream movies, pictures and photos that are stored on your personal device and play or view the content on your TV. When you connect your thumb drive or other personal device to the TV, the TV automatically detects it and displays a device icon in the top right corner of the screen. Panels that appear on the Media screen The Media screen displays three panels: Picture, Video, Music. File formats that may be supported NOTE: Due to differences in programming tools and other factors, some of the file formats that are listed may or may not be supported. Medium Videos File Format
.avi(MPEG2, Divx), .mkv(Divx), .mpeg(MPEG2), .wmv(Divx, XviD)
.jpg
.avi(mp3, WMA, ac3), .mp3 Picture Music Viewing Videos While viewing videos you will see a number of icons appear at the bottom of the screen. You can use the [D-pad] button of your remote to select these icons that will control the video. Browsing Content To browse through content based on the type that you wish to access:
1. Navigate to the appropriate menu tab on the left side of the screen and select Music, Video or Picture. The library of items displays on the right side of the screen. 2. Navigate to the right side of the screen and click on the name of the folder that contains your content. 3. Make your selection to play or view the content. If you want to close out of the Media center, then press the [Exit] button on your remote. Viewing Pictures as a Slideshow To view pictures in a slideshow:
1. Navigate to the Pictures tab. 2. Click on Start the Slideshow. The slideshow of your pictures begins to play. To stop the slideshow, press the [OK] button on your remote and press it again to restart it. An Edit Picture window displays. 22 Apps Apps Numerous factory-installed apps are available for you to choose from for your entertainment preferences. 10:41AM 60F LiveTV VOD Media Apps Figure 22. Apps screen
'Hot Apps' section The most popular apps appear at the top of the Apps Home screen in the 'Hot App's section. The second part of the screen (under the 'All apps' section) provides a collective view of them to browse and select from. Netflix Netflix is a streaming media company that provides movies and TV shows for you to view online or stream right to your TV. If you are a Netflix member, simply enter your email address and password to sign in to your Netflix account. If you don't already have an account, then you can try the service (FREE) for one month by creating an account. If you enjoy your trial membership, then you don't have to do anything. Your membership will automatically continue for as long as you choose to remain a member. Once you click on the Netflix icon to launch the application, you can register for the service directly from your TV. Simply follow the prompts to get started. NOTES Netflix is available in select countries. Streaming membership required. Vudu Vudu is a video streaming service that enables you to rent or purchase High-Definition movies and TV shows. If you are not a Vudu subscriber yet, then you will need to create an account to use the service. Once you click on the Vudu icon to launch the application, you can register for the service directly from your TV. Simply follow the on-screen prompts to get started. NOTES VUDU is currently available in the U.S. only. Amazon instant video Amazon is an Internet video on demand service that offers television shows and movies for rent or purchase. If you are not an Amazon subscriber yet, then you will need to create an account to use the service. Once you click on the Amazon icon to launch the application, you can register for the service directly from your TV. Simply follow the on-screen prompts to get started. NOTES In North America Amazon Instant Video is Only Available to Customers Residing in the United States. YouTube YouTube allows you to upload, view and share videos. You must create an account to use the service. AccuWeather The AccuWeather app provides accurate local and national weather forecasts every minute and hour to help you plan. This app also delivers up-to-date reports, video presentations and much more content. To navigate through the AccuWeather center, press the left/right buttons on the [D-pad] of your remote to move the cursor and make your selection. Pandora Pandora is a service that streams various genres of music and provides recommendations. NOTES Pandora is available in select countries. 23 Apps All Apps Figure 23. Collective view of all the factory-installed apps Opera TV Store Opera TV Store contains cloud-based apps optimized for your TV. The apps range from Video, Music, Social Networking, Games and News Information. To begin using Opera TV Store, you simply need to accept the End-User License Agreement and then select the app that you want to use. Opera TV Browser The Opera TV Browser allows you to surf the Internet on your TV and provides quick access to the Google search engine. To view a website or search using the Opera TV Browser:
1. Using the [D-pad] on your remote, navigate to the Opera web browser icon underneath the Opera Store icon. 2. Press [OK] on your remote. The browser window displays. 3. Using the [D-pad] on your remote, navigate up to the URL bar to place your cursor there. 4. Press [OK] on your remote to bring up the onscreen keyboard. 5. Type the website address or search term on the text field. 6. Press the [Blue] special function button towards the top of the remote (under the number pad). The website address or search term you've typed populates in the URL bar window. 7. Select the forward arrow (to the right of the URL bar) and press [OK] on your remote to load the page or start the search. Installing an App Even though your TV has numerous factory-installed apps, there may be others that you'd like to download. To install an app:
1. From the Home screen, click on the Opera Store icon. 2. Navigate to the Search tab at the top of the screen. 3. Press the [OK] button on your remote to bring up the on-screen keyboard and begin typing the name of the app. As you begin typing the first two to three letters the Opera Store suggests words to quicken your search time. 4. Use the D-pad of your remote to select the app. A page displays that shows a written description of the app. 5. Click on Open or Add to Favorites. 24 Apps Removing an App You can only delete apps that you've downloaded to the TV. Factory-installed apps can not be deleted. To delete an app:
1. From the Apps screen, use the directional arrows on the [D-pad] button of your remote to select the app that you want to remove. 2. Press the [Red] special function button underneath the numerical keypad of your remote. A dialog message displays that asks if you're sure you want to remove the app. NOTE 3. Press [OK] on your remote. A confirmation message displays and the icon is removed from the Apps list screen. If an app is deleted,the information related to that app is also removed. Moving App Icons around Apps can not be moved around on the screen. Customizing the name of your TV If you have several TV's in your home then you may want to customize the name of your TV. By giving your TV a name, it will make it easier for you to identify it when connecting devices to the TV to stream or mirror content. To customize the name of your TV:
1. Press the [Quick Setup Menu] on your remote. 2. Go to Network>TV Name. 3. Press [OK] to bring up the keyboard and begin typing the name. 4. When you are finished, power off the TV and power it back on for the change to take effect. 25 Mirroring content from your device to the TV Using Anyview Cast to mirror content from your device to the TV screen The Hisense Anyview Cast is an app that enables you to share (or cast) a video, audio or image from your Android-based device to the TV. From your tablet or phone To mirror content from your tablet to the TV:
1. From the TV Settings, go to System > Network and turn on the Anyview Stream setting. 2. Press the All Apps button on your remote and select the Anyview Cast app. 3. Turn on your Android-based device and go to Settings > Display > Cast Screen. NOTE: Some Android-based devices may not support casting. 4. Find your TV in the list of devices that displays and select it. 5. Wait for the Creating Connection progress bar to complete on the TV screen and the video or image will display in a moment. 26 Software updates for your TV Software updates for your TV The software (also referred to as firmware) is part of what powers your TV. Hisense will provide software updates to continuously enhance your TV and correct any issues that may impact your user experience; therefore, we recommend that you keep your TV connected to the Internet to automatically receive updates when they are available. You can choose to receive updates automatically or check for software updates and install them manually. Checking for updates automatically In order for your TV to receive software notification updates automatically, it must be turned 'On' and connected to the Internet. The Auto Firmware Upgrade setting (which enables your TV to receive the updates automatically) is turned to 'On' by factory default. If you turn the Auto Upgrade setting 'Off', it will disable this functionality of your TV. Note: While your TV is on and checking for updates, the program that you are watching will not be interrupted. Disabling the Auto Firmware Upgrade feature If you do not want your TV to automatically check for updates and to receive notifications when they are available, then:
1. Using your remote, press the [Quick Setup Menu] button. 2. Go to About TV > Auto Firmware Upgrade and turn the feature 'Off'
By doing this, you will have to manually check to see if you have the latest software update. Checking for the latest firmware To manually check for the latest firmware:
1. Using your remote, press the [Quick Setup Menu] button. 2. Go to About TV> System Information. Upgrade Current version: V00.01.00a.F0116 Latest version: V000100aF0114 Upgrade content Upgrade Cancel Never Reminder Figure 24. Check Firmware screenshot Manually installing software updates If you have not kept your TV connected to the Internet or you turned the Auto Firmware Upgrade feature 'Off' then you'll need to manually install the software. If the Check Firmware screen shows that an updated package is available, then:
1. From the Check Firmware submenu, select Download upgrade pack. 2. Follow the rest of the steps that display 27 Quick Problem-Solving Tips When you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the tips below. If the problem is still not resolved, then contact us. ISSUES POSSIBLE SOLUTIONS Check to see if the power cord is plugged into a power outlet. A power switch on the right side bottom edge of the front panel must be turned on. Press the Power There is no sound or picture from the TV I have connected an external source to my TV and do not see a picture and/or hear any sound When I turn on my TV, there is a delay for a few seconds before the picture appears. Is this normal?
The picture is normal but there is no sound Sound but no picture or black and white picture The sound and/or picture is distorted or appears wavy The sound and picture is blurry or cuts out A horizontal or vertical stripe appears on the picture and/or the picture is shaking The plastic cabinet makes a
"clicking" type of sound The remote control does not work NOTE button on the remote control to activate the unit from 'Standby' mode. Check to see if the LED light is on or not. If it is, then the TV is receiving power. Check for the correct output connection on the external source and for the correct input connection on the TV. Make sure you have made the correct selection for the input mode for the incoming signal. Yes, this is normal. The TV is initializing and searching for previous setting information. Check the volume settings. Check if 'Mute' mode is set to On. If the picture is black and white, unplug the TV from the AC outlet and replug it after 60 seconds. Check that the Color is set to 50 or higher. Try different TV channels. An electric appliance may be affecting the TV. Turn off any appliances that are nearby and move it farther away from the TV. Insert the power plug of the TV set into another power outlet. If using an external antenna, check the direction, position and connection of the antenna. Check to see if there is an appliance or electric tool nearby that is causing interference. The 'click' sound can occur when the temperature of the television changes. This change causes the television cabinet to expand or contract, which makes the sound. This is normal and the TV is OK. Change the batteries in the remote control. Check if the batteries are correctly installed. For usage in Mexico , operation of this equipment is subject to the following two conditions : 1 ) it is possible that this device doesnt cause any detrimental interference and 2 ) this device must take any kind of interference, including that which may cause its malfunctioning. Disclaimer: Images throughout this document are for illustrative purposes only and may differ from the actual product. 28
| 1 | User Manual 2 | Users Manual | 958.53 KiB |
ES-G154921-1 H5C Series H5C Series Smart TV Quick Start Guide Help Hisense improve the environment by reducing paper waste. For detailed instructions and feature descriptions, access the full User Manual online. 2016 Hisense Company Ltd. All Rights Reserved. All material in this Quick Start Guide is the property of Hisense Company Ltd. and its subsidiaries, and is protected under US, CANADA, MEXICO and International copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the prior written consent of the Hisense Company Ltd. is a violation of Hisense Company Ltd. rights under the aforementioned laws. No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or otherwise, whether or not for a charge or other or no consideration, without the prior written permission of Hisense Company Ltd. Requests for permission to store, reproduce, transmit or distribute materials may be made to one of the following addresses:
USA: Hisense USA Corporation PO Box 3289 Suwanee, GA 30024 CANADA: Hisense Canada Co., Ltd, 405 Britannia Rd E., Suite 11 Mississauga, Ontario,L4Z 3E6 MEXICO: Hisense Mexico S de RL de CV Boulevard Miguel de Cervantes Saavedra No. 301, Torre Norte, Piso 2, Colonia Ampliacin Granada, C.P. 11520, en Mxico Distrito Federal. Hisense, and any and all other Hisense product names, logos, slogans or marks are registered trademarks of Hisense Company Ltd. and its subsidiaries. All other trademarks are the property of their respective holders. Enjoy TV in a Super Smart, Super Simple and Super Unique Way!
Smart LED TV with Popular Features Ultra-fast access to launch Netflix Numerous built-in social media, gaming and movie apps Thousands of movie titles and streaming content to view Air bridge technology for screensharing capability Many other cool features Multiple Connection Methods Built-in Wi-Fi 2 USB Connectors 3 HDMI Connectors 1 LAN (Ethernet) port High-Quality Picture and Sound Vibrant contrast and brightness to display images accurately Crisp sound and powerful TV speaker output 1080p full high definition (FHD) resolution Easy Setup Menu and Simple Design Short and easy-to-follow first-time setup menu Simple user interface (UI) design to navigate the TV screens Descriptive features to help make your selections 1 WELCOME TO THE HISENSE FAMILY!
Congratulations on the purchase of your new Hisense Smart TV! This Quick Start Guide will walk you through a few easy steps to set up your TV. For more details about all of the features and instructions to use them, download a PDF of the Hisense H5C Series Smart TV User Manual from the Hisense support website below. Because we value your business, we want to keep you in the know of 'all things Hisense'. Using your mobile phone, scan the Registration page QR code to register your TV. Depending on the make and model of your phone, you may need to download a QR code scanning app. Country U.S.A Hisense Support Page Customer Care Center REGISTER YOUR TV http://www.hisense-usa. com/support/
http://www.hisense-
usa.com/support/
productReg.asp Phone: 1-888-935-8880 Hours of Operation:
Monday - Friday: 9 AM to 9 PM EST Saturday - Sunday: 9 AM to 6 PM EST Service Email: Service@hisense-usa.com CANADA MEXICO Phone: 1-855-344-7367 Hours of Operation:
Monday - Friday: 8 AM to 8 PM EST Service Email: canadasupport@hisense.com Phone: 01-800-008 8880 Hours of Operation: Monday - Friday 9:00-18:00 Service Email: servicio@hisense.com.mx http://www.hisense-
canada.com/support/
http://www.hisense-
canada.com/support/
productReg.asp http://www.hisense.com. mx/support/
http://www.hisense.com. mx/support/productReg. asp To view and open the user manual, you will need to install Adobe Reader (which is FREE) to your computer. Once you arrive on the Support page of the Hisense website, enter the model number located on the back of the TV or on the outside of the box. Disclaimer: This Quick Start Guide is intended as a general guideline to help you set up your Hisense TV. Images throughout this document are for illustrative purposes only and may differ from the actual product. 2 Packaged contents Your package in which you purchased your new TV contains the following items:
2 AAA batteries TV Hisense H5C Series Smart TV Quick Start Guide (this document) A left and right leg that forms the TV stand Important Safety Information and Warranty Card leaflet 4 screws (M420) Power Cord Remote Control IMPORTANT:
To prevent accidentally discarding items that came with your TV, be sure to check ALL of the foam in the carton box. Please check foam for accessories before discarding. Veuillez vrifier la mousse pour qu'il n'y ait pas d'accessoires avant de la jeter. Antes de desechar la espuma, asegrese de retirar todos los accesorios. Required tools and devices Wireless router (not included) for Internet connectivity Phillips screwdriver (not included) to secure the TV stand HDMI and other types of cables (not included) to connect external devices to the TV Wall mount bracket (not included) if you prefer to mount the TV to the wall 3 BUTTONS AND PORTS ON THE H5C SERIES SMART TV Back View of the TV (55") TV Side View Power Input TV Bottom View 4 Back View of the TV (50") TV Side View TV Bottom View 5 STEP 1. Attach the TV stand or wall mount bracket (not included) Attach the TV Stand (For steps to attach the wall mount see page 7) CAUTION:
Be sure to disconnect the A/C power cord before installing a stand or Wall-Mount brackets. The LED display is very fragile and must be protected at all times when installing the legs that form the stand. Be sure to protect the TV screen from getting scratched or damaged by any hard objects. In addition, DO NOT exert pressure on the front of the TV at any time because it could crack. To attach the left and right leg that forms the stand:
1. Carefully place your TV face down on a soft, flat surface to prevent damage to the TV or scratching to the screen. 2. Remove the 2 legs from the foam and then insert the stands into the bottom slots of the TV. 3. Use the screws that came inside the carton with your TV to secure each leg tightly. leg Screws: M420 leg Screws: M420 6 Attach the Wall Mount Bracket (not included) Before you begin the third-party manufacturer instructions, be sure to do the following things:
1. Place the TV face down on a clean, safe and cushioned surface attached it. 2. Remove the TV stand if you already. 3. Place the spacers (not included) in the corresponding bracket holes. To prevent internal damage to the TV and ensure it is mounted securely, be sure to use fixing screws (not provided) that are 9.5 - 11.5 mm in length when measured from the attaching surface of the mounting hook. 9.5 - 11.5 mm Wall mount bracket Screw
(not provided) Rear cover of the TV Screw Spacer Wall mount hole pattern VESA (mm) 200 200 (55H5C+ ) 200 400 (50H5C+ ) Wall mount screw size (mm) M6 Spacer
(not provided) Bracket
(not provided) CAUTION:
When you attach the mount, be sure to use the spacers
(provided by the third-party manufacturer) between the TV and the bracket. Follow instructions provided with the Wall mount bracket. To complete the installation, please contact the wall-mount manufacturer or the retailer from which you purchased the TV. The selected screws are 9.5 - 11.5 mm in length when measured from the attaching surface of the rear cover. The diameter and length of the screws differ depending on the Wallmount bracket model. NOTE: The diameter and length of the screws differ depending on the wall mount bracket model. 7 STEP 2. Connect devices to your TV Check to ensure that you have selected the right cables for the ports and that they are connected securely. Loose connections can affect the quality of the picture image and color. TV label Port Cable External Equipment Brief Description ANT/CABLE HDMI COMPO-
NENT IN AV IN Y PB PR L R VIDEO L R DIGITAL AUDIO OUT 8 Green Blue Red White Red Yellow White Red VHF/UHF Antenna ANT OUT Antenna Connect an outdoor VHF/UHF antenna. Connect a High Definition Multimedia Interface
(HDMI) cable from an external device. VCR DVD Player/Recorder Video Camera Set-top Box Satellite antenna cable Satellite Receiver Connect a component video cable and left-right audio cables from an external AV device. Connect a composite video cable and left-right audio cables from an external AV device. Connect an optical cable from an external digital audio system. Audio Amplifier Speaker TV label Port Cable External Equipment Brief Description Connect headphones to hear audio from the TV. AUDIO OUT DC 5V USB 0.5A(MAX) LAN DEBUG White Red Speaker Audio Amplifier Connect an audio adapter (not provided) from an external analog audio system. Connect a USB device for browsing photos, music and movies. The unit only recognizes a USB Memory Stick. Connect an Ethernet cable to access a network or the Internet. The TV also has a wireless connectivity feature. LAN This port is not available for you to connect an external device. It can only be used by our factory for testing purposes. 9 Buttons on your TV remote Power on / off INPUT Change TV input source Infrared transmitter Enter Channels / input numbers Turn Closed Caption On/Off CC Quick Setup menu D-pad (up/down/left/right navigation buttons) OK Return to the previous place in the menu or app BACK EXIT Volume (up/down) VOL CH Media content control function buttons SLEEP APP APP APP APP Dash button Select a digital sub-channel Special function buttons All Apps Confirmation button Exit the application Display the Home screen Live TV Channel (up/down) Mute and restore sound Adjust Sleep timer setting Quick access buttons to apps 10 STEP 3. Begin using your remote 1. Slide the back cover to open the battery compartment of the remote control. Insert the batteries Gently push and slide Gently push and slide 2. Insert two AAA size batteries. Make sure to match the (+) and (-) ends of the batteries with the (+) and ( - ) ends indicated in the battery compartment. 3. Replace the battery compartment cover. Important Information about the remote and batteries:
Discard batteries in a designated disposal area. Do not throw them into a fire. Remove old batteries immediately to prevent them from leaking into the battery compartment. If you do not intend to use the remote control for a long time, remove the batteries. Battery chemicals can cause a rash. If the batteries leak, clean the battery compartment with a cloth. If chemicals touch your skin then wash it immediately. Do not mix old and new batteries. Do not mix alkaline, standard (carbon-zinc) or rechargeable
(NiCd, NiMH, etc.) batteries. Do not continu e using the rem ote if it gets warm or hot. Call our Support Center immediately on the Hisense support website. Remote Control Range Information The remote control can work at a distance of up to 26 feet in front of the TV set. It can work at a 30 degree horizontal or vertical angle. Program Your Universal Cable or Satellite Remote Control to Operate Your New Hisense Television
(only for USA) If you would like to program your other household remote controls to your new Hisense television,please refer to the User's Manual supplied by your Cable or Satellite provider. The Cable or Satellite providers' User's Manuals should include instructions on how to program their remote to your television. A list of Hisense codes for the most common Cable and Satellite providers are listed below. Use the Hisense code that is associated with your Cable or Satellite provider (if applicable). DIRECTV......0178, 10178, 10019, 10748, 11314, 11660, 11710, 11780, 12049, 10171, 11204, 11326, 11517, 11564, 11641, 11963, 12002, 12183 Time Warner Cable......386, 0178, 10178, 400, 450, 461, 456, 0748, 1463, 0463, 10463 Comcast......0178, 10178, 10463, 11463, 10748, 11314, 11660, 10171, 11204, 11326, 11517, 11641, 11780, 11785, 11892, 11963, 12002 Cox Communications......0178, 10178, 1326, 1463 Dish Network......505, 627, 538, 720, 659 If the Hisense code associated with your Cable or Satellite provider is not listed, does not work or you cannot locate the instructions to program your remote, call your local Cable or 11 Satellite provider's customer service center. If your Cable or Satellite provider does not have a Hisense code available, please contact us at one of the phone numbers on Page 2. Using Your Cable Set-top Box or Satellite Receiver Remote as a Universal Remote If you prefer to use your Cable Set-top Box or Satellite Receiver Remote as a Universal Remote, then visit the Support page to view a list of the codes. STEP 4. Power on the TV Plug the power cord into a power outlet. Power Cord Wall Outlet 12 Press the Power button on the remote to turn on the TV. A splash screen that shows the Hisense logo appears. Next, the First-Time Setup Menu begins by prompting you to choose your Language, Country, and Time Zone. STEP 5. Complete the first-time setup menu After the splash screen that shows the Hisense logo appears, begin the first-time setup menu. Screen Language and Location TERMS OF SERVICE TV USAGE MODE Task Using the D-pad arrows of your remote, choose your Language, Country and Time Zone. Next, navigate to the Forward arrow and press OK. Press OK to select Accept All. When youre done navigate to the Forward arrow and press OK. Select Home (which appears by default). Next,navigate to the Forward arrow and press OK. Note: Store mode should only be selected by Retailers who plan to demonstrate the TV. NETWORK CONNECTION If your TV does not automatically detect an Ethernet connection, then select Wi-Fi. When youre done, select your network from the list that displays and move to the next screen. 13 Screen TV INPUT SOURCE Task Select how you receive your TV channels. Choose from one of the following sources below and then move to the next screen. TV AV Component HDMI TIP: You only need to scan for channels if your TV is connected to an Antenna. Congratulations! Your TV is now ready to use. Press the OK confirmation button on your remote if you are fine with the selections that appear on the screen. Otherwise, navigate to the back arrow on the screen to change your selection. STEP 6. Begin to enjoy your TV Your Smart TV is easy to use and brag-worthy!
Now that youve completed the first-time setup menu, the Home screen is your starting point for navigating the TV. Gone are the days where your TV only provides one way for you to be entertained. This showpiece provides you the convenience of watching a program on a live channel, accessing Video on Demand to watch a movie and many other entertainment options. Using your remote, press the Home button to begin enjoying your TV. Disclaimer: Subscriptions or other payments may be required to access content through some applications. Some or all of the included or downloaded application services in this Hisense device may not function depending on the Internet connection, local limitations of included applications or other reasons outside of Hisenses control. HISENSE EXPRESSLY DISCLAIMS RESPONSIBILITY FOR ANY APPLICATION SERVICE FROM FUNCTIONING AT ANY TIME, FOR CONTENT IN ANY APPLICATION SERVICE, FOR DISRUPTIONS OF SERVICE, LOCAL OR REGIONAL LIMITATIONS, WARRANTIES OF TITLE, NO INFRINGEMENT, AND FOR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. By purchasing this device, you accept such Disclaimer without any claim on Hisense at any time. 14 PRODUCT SPECIFICATIONS Model Name Dimension
(W H D) Without Stand Weight With Stand Without Stand With Stand Active Screen Size (Diagonal) Screen Resolution Audio Power Power consumption Power Supply Receiving systems Analog Digital Key Apps Ports Component Input HDMI Input Other features 55H5C+
48.8 28.2 3.3 inches
(1239 717 83 mm) 48.8 30.4 10.3 inches
(1239 771 262 mm) 36.4 lbs (16.5 kg) 38.1 lbs (17.3 kg) 54.6 inches 1920 1080 10 W + 10 W 150W 50H5C+
44.1 25.5 3.1 inches
(1119 648 80mm) 44.1 27.5 9.7 inches
(1119 698 247 mm) 28.2 lbs (12.8 kg) 28.9 lbs (13.1 kg) 49.5 inches 1920 1080 10 W + 10 W 120W 120 V ~ 60 Hz NTSC ATSC / QAM Netflix, Vudu, YouTube, Amazon Instant Video, Pandora and Opera App (Some apps only for USA) 3 HDMI ports, 2 USB ports, LAN port for Ethernet, 1 Digital Audio Output, 1 RF Input, 1 Earphone Audio Output, RCA Composite Video Input 1, 1 left/right Audio Input for Composite, 1 RCA Component Video Input 480 I / 60 Hz, 480 P / 60 Hz, 720 P / 60 Hz, 1080 I / 60 Hz, 1080 P / 60 Hz RGB / 60 Hz (640480, 800600, 1024768), YUV / 60 Hz (480 I, 480 P, 720 P, 1080 I, 1080 P) Smart TV, Wi-Fi, Dynamic contrast Picture, VESA standard wall mount support
''+'' would be replaced by any number, English letter or blank. 15 QUICK PROBLEM-SOLVING TIPS When you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the tips below. If the problem is still not resolved, then refer to our contact information on page 2. ISSUES There is no sound or picture from the TV POSSIBLE SOLUTIONS Check to see if the power cord is plugged into a power outlet. Press the Check to see if the LED light is on or not. If it is, then the TV is receiving power. Power button on the remote control to activate the unit from 'Standby' mode. I have connected an external source to my TV and do not see a picture and/or hear any sound When I turn on my TV, there is a delay for a few seconds before the picture appears. Is this normal?
The picture is normal but there is no sound Sound but no picture or black and white picture The sound and/or picture is distorted or appears wavy The sound and picture is blurry or cuts out A horizontal or vertical stripe appears on the picture and/or the picture is shaking The plastic cabinet makes a
"clicking" type of sound The remote control does not work 16 Check for the correct output connection on the external source and for the correct input connection on the TV. Make sure you have made the correct selection for the input mode for the incoming signal. Yes, this is normal. The TV is initializing and searching for previous setting information. Check the volume settings. Check if 'Mute' mode is set to On. If the picture is black and white, unplug the TV from the AC outlet and replug it after 60 seconds. Check that the Color is set to 50 or higher. Try different TV channels. An electric appliance may be affecting the TV. Turn off any appliances that are nearby and move it farther away from the TV. Insert the power plug of the TV set into another power outlet. If using an external antenna, check the direction, position and connection of the antenna. Adjust the direction of your antenna or reset or fine tune the channel. Check to see if there is an appliance or electric tool nearby that is causing interference. The 'click' sound can occur when the temperature of the television changes. This change causes the television cabinet to expand or contract, which makes the sound. This is normal and the TV is OK. Confirm that TV still has power and is operational. Change the batteries in the remote control. Check if the batteries are correctly installed. Certification and Compliance FCC Notice This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the device and receiver. Connect the device into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the users authority to operate the equipment. The Wi-Fi Module complies with FCC radiation exposure limits set forth for an uncontrolled environment. This device should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. This TV includes dbx-tv Technology. dbx-tv is a trademark or registered trademark of THAT Corporation. 2016. All rights reserved. Hisense and the Hisense logo are trademarks of Hisense. Other brand and product names are trademarks of their respective owners. 17
| frequency | equipment class | purpose | ||
|---|---|---|---|---|
| 1 | 2016-02-23 | JBP - Part 15 Class B Computing Device Peripheral | Original Equipment |
| app s | Applicant Information | |||||
|---|---|---|---|---|---|---|
| 1 | Effective |
2016-02-23
|
||||
| 1 | Applicant's complete, legal business name |
Hisense Electric Co., Ltd.
|
||||
| 1 | FCC Registration Number (FRN) |
0018627976
|
||||
| 1 | Physical Address |
No. 218 Qianwangang Road, Economy & Technology Dev
|
||||
| 1 |
Qingdao, N/A 266071
|
|||||
| 1 |
China
|
|||||
| app s | TCB Information | |||||
| 1 | TCB Application Email Address |
h******@acbcert.com
|
||||
| 1 | TCB Scope |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
||||
| app s | FCC ID | |||||
| 1 | Grantee Code |
W9H
|
||||
| 1 | Equipment Product Code |
LCDF0075
|
||||
| app s | Person at the applicant's address to receive grant or for contact | |||||
| 1 | Name |
S******** S******
|
||||
| 1 | Title |
Certificate Director
|
||||
| 1 | Telephone Number |
86-53********
|
||||
| 1 | Fax Number |
86-53********
|
||||
| 1 |
s******@hisense.com
|
|||||
| app s | Technical Contact | |||||
| 1 | Firm Name |
Audix Technology (Shanghai) Co., Ltd.
|
||||
| 1 | Name |
B****** K********
|
||||
| 1 | Physical Address |
3F 34Bldg 680 Guiping Rd., Caohejing Hi-Tech Park
|
||||
| 1 |
Shanghai, 200233
|
|||||
| 1 |
China
|
|||||
| 1 | Telephone Number |
86-21******** Extension:
|
||||
| 1 | Fax Number |
86-21********
|
||||
| 1 |
b******@audix.com.cn
|
|||||
| app s | Non Technical Contact | |||||
| 1 | Firm Name |
Audix Technology (Shanghai) Co., Ltd.
|
||||
| 1 | Name |
A******** H****
|
||||
| 1 | Physical Address |
3F 34Bldg 680 Guiping Rd., Caohejing Hi-Tech Park
|
||||
| 1 |
Shanghai, 200233
|
|||||
| 1 |
China
|
|||||
| 1 | Telephone Number |
86-21******** Extension:
|
||||
| 1 | Fax Number |
86-21********
|
||||
| 1 |
a******@audix.com.cn
|
|||||
| app s | Confidentiality (long or short term) | |||||
| 1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
| 1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
| if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
| app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
| 1 | Is this application for software defined/cognitive radio authorization? | No | ||||
| 1 | Equipment Class | JBP - Part 15 Class B Computing Device Peripheral | ||||
| 1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Part15 Subpart B-LED LCD TV | ||||
| 1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
| 1 | Modular Equipment Type | Does not apply | ||||
| 1 | Purpose / Application is for | Original Equipment | ||||
| 1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
| 1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
| 1 | Grant Comments | Maximum resolution: 1920 x 1080 | ||||
| 1 | Is there an equipment authorization waiver associated with this application? | No | ||||
| 1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
| app s | Test Firm Name and Contact Information | |||||
| 1 | Firm Name |
Audix Technology ( Shanghai ) Co., Ltd.
|
||||
| 1 | Name |
B**** K******
|
||||
| 1 | Telephone Number |
021-6********
|
||||
| 1 | Fax Number |
021-6********
|
||||
| 1 |
b******@audix.com.cn
|
|||||
| Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
| 1 | 1 | 15B | 20 | ||||||||||||||||||||||||||||||||||||||
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC