Hisense F102 User Manual Manufactured by Hisense Communications Co.,Ltd. 4G LTE Ready
* Please check with your network operator if 4G LTE is available on your SIM. 5HD 2.5D, 13MAF+8MFF Screen displays and illustrations may differ from those you see on actual phone.Some of the contents of this guide may not apply to your phone, depending on the software and your service provider. All information in this document is subject to change without notice. Content Safety Precautions ......................................................... 1 Medical Device ......................................................... 2 Road Safety .............................................................. 2 Power Supply & Charging ........................................ 3 Specific Absorption Rate (SAR) ................................ 4 Hearing Protection .................................................... 4 Protecting the Environment ...................................... 4 Cleaning and Maintenance ....................................... 5 Emergency Call ........................................................ 5 Compliance ............................................................... 5 Copyright .................................................................. 6 Getting to Know Your Phone .......................................... 7 Phone Overiew ......................................................... 7 Insert the Micro-SIM card/ SD card .......................... 9 Charging the Battery ............................................... 10 Basic Operations .......................................................... 11 Turning Your Device On/Off .................................... 11 Configuring Your Phone on Start up ....................... 11 Home screen .......................................................... 13 Notifications Panel .................................................. 13 Customizing Your Screen ....................................... 15 Access to Applications ............................................ 16 Main Function ............................................................... 16 Making and Receiving a Call .................................. 16 Adding Contacts ..................................................... 16 Sending Messages ................................................. 17 Music ...................................................................... 18 Camera ................................................................... 18 Chrome ................................................................... 19 Getting Connected (connection to Wi-Fi) ............... 20 Important Information ................................................... 21 Disclaimer ..................................................................... 21 Troubleshooting ............................................................ 22 1 Safety Precautions Please read the safety precautions carefully to ensure the correct use of your mobile phone. 1. Do not crash, throw, or puncture your mobile phone. Avoid the falling, squeezing, and bending of your mobile phone. 2. Do not use your mobile phone in a moist environment, such as the bathroom. Prevent your mobile phone from being soaked or washed in liquid. 3. Do not power on your mobile phone when it is prohibited to use or when the phone may cause interference or danger. 4. Some parts of your mobile device are made of glass. This glass could break if your mobile device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your mobile device until the glass is replaced by an authorized service provider. 5. Turn off your mobile phone in aircraft. The phone may cause interference to control equipment of the aircraft. 6. Turn off your mobile phone near high-precision electronic devices. The phone may affect the performance of these devices. 7. Do not attempt to disassemble your mobile phone or its accessories. Only qualified personnel are allowed to service or repair the phone. 8. The socket-outlet shall be installed near the equipment and shall be easily accessible. 9. Do not place your mobile phone or its accessories in containers with a strong electromagnetic field. 10. Do not place magnetic storage media near your mobile phone. Radiation from the phone may erase the information stored on them. 11. Keep the product away from direct sunlight. Do not put your mobile phone in a high-temperature place or use it in a place with flammable gas such as a gas station. 12. Use only approved batteries and chargers to avoid the risk of explosion. 13. Observe any laws or regulations on the use of wireless devices. Respect others privacy and legal rights when using your wireless device. 1 14. Strictly follow the relevant instructions of this manual while using the USB cable. Otherwise your mobile phone or PC may be damaged. 15. Use a dry soft cloth to clean the product; do not use water, alcohol, detergent or any chemicals. 16. Please backup any important data, repair or other causes may result in data loss. 17. Do not disconnect the product during memory formatting or file transfer operations. Otherwise, it may cause program failure or files damage 18. Keep the phone, battery and charger out of the reach of children. Do not let children use the phone or charger without supervision. 19. Keep children away from small phone accessories to prevent suffocation or blocking of the oesophagus as a result of swallowing. 20. Do not allow children to use your mobile phone without guidance. 21. Do not modify or remanufacture the product, immerse or expose the product to water or other liquids, or expose the product to fire, explosion or other hazards. 22. The product shall only be connected to a USB interface of version USB2.0. 23. The operating temperature shall be-20~+40. Medical Device 1. Follow any rules or regulations in hospitals and health care facilities. Implanted medical device such as pacemaker may be affected by the product. 2. 3. Avoid potential interference emitted from the product to the implanted medical device, keeping the product at least 20 cm away from the medical device. 4. Do not carry the product in the chest pocket. 5. Turn off the product immediately if you suspect any interference. Road Safety Check the laws and regulations on the use of mobile phones in the area when you drive. 1. Do not use a hand-held phone while driving. 2. For driving safety, only a passenger should operate the device when the car is in motion and not the driver. Laws 2 governing the use of electronic devices by the driver may be applicable in your country and/or jurisdiction. 3. Give full attention to driving. 4. Pull off the road and park before making or answering a call if driving conditions so require. 5. RF energy may affect some electronic systems in your vehicle such as car stereos and safety equipment. 6. When your vehicle is equipped with an air bag, do not obstruct with installed or portable wireless equipment. It can cause the air bag to fail or cause serious injury due to improper performance. 7. If you are listening to music whilst out and about, please ensure that the volume is at a reasonable level so that you are aware of your surroundings. This is of particular importance when near roads. Power Supply & Charging 1. Adapter shall be installed near the equipment and shall be easily accessible. 2. The plug considered as disconnect device of adapter. 3. Only use the accessories supplied with the phone. The use of incompatible accessories may have serious consequences and permanently damage your phone. 4. Only use the adapter supplied with the product. 5. This adapter is intended for indoor use only. 6. The mains cable is used as a connecting device. The wall outlet should remain readily accessible and access to the outlet should not be blocked during use. 7. To fully disconnect the phone from the mains, unplug the AC/DC cable from the wall outlet. 8. The ventilation should not be impeded by covering the ventilation openings with items, such as newspapers, tablecloths, curtains, etc. to avoid overheating and malfunction. 9. Maintain a clearance of at least 10cm around the phone. 10. The phone should be used in a moderate climate. 11. The phone is built with an internal rechargeable battery:
do not expose the product to excessive heat such as sunshine, fire or the like. 12. The battery must be removed from the phone before it is scrapped. 13. The phone must be disconnected from the supply mains when removing the battery. 3 14. Battery contains materials which are hazardous and harmful for the environment. 15. Do not plug or unplug USB port with wet hands risk of electric shock. Specific Absorption Rate (SAR) The device complies with RF specifications when the device used at 10 mm form your body. This product is tested to comply with applicable requirements and regulations of European Union of human exposure to radio wave. Specific Absorption Rate (SAR) is used to measure radio waves absorbed by a body. This mobile device allows to be used within 20cm of the user body. The SAR limit is 2.0 W/kg averaged over 10 gram of tissue in European Union. This product was tested and recorded the maximum SAR value was 1.188W/kg. The actual SAR level will be much lower than above value since the product has been designed to use the minimum energy for necessary communication with the base station. For the device which tests accordance to EN60950-1:2006+A11:2009+A1:2010+A12:2011, it is mandatory to perform audio tests for EN50332. Hearing Protection 1. This phone respects the current regulations for limiting the maximum output volume. Prolonged headset listening at high volume could lead to hearing damage!
2. Stop using the product or lower the volume if you feel your ears ringing. 3. Do not turn up the volume too high, doctors warn against prolonged exposure to high volume. 4. Excessive sound pressure from headsets and headphones can cause hearing loss. 5. To prevent possible hearing damage, do not listen at high volume levels for long periods. 6. Please only use specified headphones with your phone. Protecting the Environment 4 Please observe the local regulations on phone packaging, battery and used phone disposal and bring them to the collection point for proper recycling. Do not dispose of used phones or batteries in a household rubbish bin. Please take your used, unwanted lithium batteries to a designated place. Do not dispose of them in a rubbish bin. CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. Cleaning and Maintenance 1. Turn off the phone before cleaning and maintenance. The charger should be unplugged from the socket and the phone and charger disconnected to prevent any electric shock or short circuiting of the battery or charger. 2. Do not wipe the phone or charger using chemical substance (alcohol benzene), chemical agents or abrasive cleaning agents to avoid damaging its parts or causing a malfunction. You may clean with a slightly damp anti-static soft cloth. 3. Do not scrape or alter the phone case as paint substances may cause an allergic reaction. If such a reaction occurs, cease using the phone immediately and seek medical help. 4. Wipe dust off the power plug and keep it dry to avoid risk of fire. If the phone or accessories do not work properly, contact your local vendor. 5. 6. Do not dismantle the phone or its accessories yourself. Emergency Call In an emergency situation, if the phone is on and you are within the network range, it can be used to make an emergency call. However, emergency call numbers may not be reachable on all networks; you should never rely on your mobile phone for emergency calls. Compliance This equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. 5 Copyright This product is for private use only. Copying CDs or downloading music, video or picture files for sale or other business purposes may be a violation of copyright law. Copyrighted materials, works of art and/or presentations may require authorization to be fully or partially copied or recorded. Please be aware of all such applicable laws concerning the recording and use of such contents for your country and jurisdiction. 6 Getting to Know Your Phone Phone Overiew 7 1. Front camera 2. Proximity sensor 3. Receiver 4. Front flashlight 5. Touch screen 6. Back key 7. Home key 8. Recent key 10. Flashlight 11. De-noising mike 12. Speaker 13. Volume keys 14. Power key 15. Headset connector 16. Microphone 17. Micro-USB connector 9. Camera Keys function Power key: Press to light up or close the screen, press and hold to show the pop-up menu to select from Power off/Reboot/Airplane mode. Long press Power Key14s to reboot phone. Press the Power key and Down volume key to capture a screenshot. Home key: From any application or screen, touch to return to the Home screen. Recent key: Touch to open a list of thumbnail images of applications you've worked with recently. Back key: Touch to go back to the previous screen, or to close a dialog box, options menu, the notification panel, etc. Volume Keys: In call mode, adjusts the earpiece or headset volume; In Music/Video/Streaming mode, adjusts the media volume; In general mode, adjusts the ringtone volume; Mutes the ringtone of an incoming call. NOTE: Proximity sensor When receiving and making calls, the proximity sensor automatically turns the backlight off the touch 8 screen by sensing when the phone is near your ear. This extends battery life and prevents you from unintentionally activating the touch screen during calls. WARNING:
Placing a heavy object on the phone or sitting on it can damage the LCD and touch screen functions. Do not cover the LCD proximity sensor with protective film. This could cause the sensor to malfunction. 1. Insert the Micro-SIM card/ SD card Before you can start exploring your new phone, you'll need to set it up. To remove the back cover, hold the phone firmly in one hand. With the other hand, lift off the back cover upwards. Insert the Micro-SIM card/ SD card Insert the Micro-SIM card: Push the Micro-SIM card into the corresponding slot. The contacts plates should be facing downwards. Insert the Micro-SD card: Push the Micro-SD card into the corresponding slot. The contacts plates should be facing downwards. Notes:
1. Your phone only supports Micro-SIM cards. Do not attempt to insert other SIM type, otherwise this may cause phone damage. 2. Please do not remove the Micro-SIM/SD card while the card is in use; otherwise, data loss or damage may occur. Hisense shall not be liable to any loss, including data loss, due to misuse of a Micro-SIM/SD card. 3. Please turn off your mobile phone before replacing or removing its Micro-SIM/SD card. 4. Micro-SD card is not included, you need to buy it 9 separately. Charging the Battery Charging Battery 1. Insert the large end of the USB cable into the mobile phone charger and insert the small end into the mobile phone USB slot, while paying attention to the direction. 2. Insert the charger into a 100~240V 50/60Hz outlet to start charging. 3. After the battery is fully charged, remove the USB from your mobile phone and then unplug the charger from the power outlet. Charging time 1. If the AC power supply is of a lower voltage, then a longer charging time may be needed;
2. The charging time will depend upon the current status of the battery capacity;
3. If non-standard chargers such as computers are used for charging, then a longer charge time may be needed;
4. Using the mobile phone while it's charging will extend its charging time. Notes:
1. This product is built-in battery, the purchase is already installed battery, do not disassemble!
2. Please fully charge the battery before first using the phone and disconnect the charger immediately after the first charge is completed. 3. Please remove the charger from the AC power socket when not charging the phone. 4. The phone may not boot immediately if charging with low battery. After a period of charging, the phone will boot normally. 5. The mobile phone can be safely charged within the environment temperature of 0 to 40. Charging at temperatures below 0 or higher than 40, will harm the battery performance and shorten its life. Long-term charging in extreme temperatures will mean the battery is permanently undercharged or damaged. 6. The charger is important for safety, so please use the special charger for this product and pay attention to 10 safety instructions during operation. Basic Operations Turning Your Device On/Off Turn on the phone: Press the Power key located on the right side of phone and wait for a few seconds until the screen lights up. Note: If the battery is empty, make sure you charge it for at least 30 minutes. Turn off the phone: Press and hold Power key to pop up option menu, select Power off. Configuring Your Phone on Start up The first time you turn on the phone, you'll see a Welcome screen. choose a different language, touch the menuGET STARTED. To set up your phone, and follow the instruction. You might need to connect to an active network or Wi-Fi to proceed. 11 The configuration of a Google account is essential to use all the features and services of your Android phone, such as access to Google Play, synchronization of contacts or your calendar. If you dont have Gmail or any other Google Account, go ahead and create one. 12 Home screen The Home screen is the starting point for many applications and functions, and it allows you to add items like application shortcuts to give you instant access to information and applications. Status Bar: Shows phone's status information including the time, signal strength, battery status, and notification icons. Widget: Widgets are self-contained applications that can be accessed on the Home screen or an extended home screen. Unlike a shortcut, the Widget appears as an on-screen application. Application Icons:Tap an icon
(application, folder, etc.) to open and use it. Quick Key Area: Provides one-touch access to the function in any home screen canvas. Notifications Panel Notifications alert you the arrival of new messages, calendar events, and alarms, as well as ongoing events, such as when you are on a call. When a notification arrives, its icon appears at the top of the screen. Icons for pending notifications appear on the left side, while system icons such as Wi-Fi or battery strength show on the right. 13 Pending notifications Opening the notifications panel Hold the status bars with your finger, and drag it downwards to open the notifications page. Wi-Fi signal strength battery status
&
Swipe down it once again to open the notifications panel. From the shortcut menu, you can quickly access to Bluetooth, Wi-Fi, etc. 14 Customizing Your Screen Long press the blank space of the standby interface, then select WALLPAPERSandWIDGETS. You can customize your screen by setting the widget and wallpaper. 15 Access to Applications You can click the iconin the applications icon to start the application. to the applications list, click Main Function Making and Receiving a Call to enter dialer interface on idle screen or Touch main menu screen, touch to open the dial pad, input phone number and click to make a call, click to end the call. If you make a mistake, you can to delete the number or hold it to delete all click numbers before the cursor. Adding Contacts Tap the contact icon
. Click
, you can add a new contact to the phone or 16 on the top of the screen, then input the part of card. Click the phone number or name, all the contacts with the information appear. Sending Messages Tap the message icon to create a message. Input receipants Click phone number or name to search in contacts. Click Type text message to edit the message. When you are ready to send the message, click 17 Music Touch the music application icon player. to enter music Camera The camera app is a combination of camera and camcorder. It consists of two cameras: the front camera 18
(facing you) and the main camera in behind of the phone. Take photos Tap the photo icon 1. Frame your subject on the screen. 2. A green square around the subject indicates that the camera has focused. 3. Tap to take a photo. Your picture will be automatically saved to the Gallery. Record videos 1. Tap 2. The length of the recording is displayed on the top to start recording the video. corner of the screen. 3. Click click to stop recording, when recording video, to take pictures Chrome Connect the web page with the mobile network. Click the icon Through the chrome address bar/search bar, you can access web pages; moreover, bookmarks, multiple window switching and other functions are supported.
, then you can open the web browser. 19 When you get access to the network, you may incur additional costs. Consult your local operators for detailed charges. Getting Connected (connection to Wi-Fi) 1. Tap the settings icon. 2. Tap Wi-Fi and select on. 3. Touch the desired network you wish to connect. 4. If the network is secured, enter the password. 20 Important Information For an optimal experience, the phone regularly connects to mail and internet servers. This automatically and inevitably generates data exchanges that may be charged in addition to your existing package, or may be deducted from prepaid credit or a prepaid system. To avoid billing problems related to services that use the Internet, it is strongly recommended to have a suitable option which includes unlimited Internet and emails and to avoid changing the settings preconfigured by default. If you wish, connect to Wi-Fi for a faster and more stream lined experience. It is particularly recommended to use Wi-Fi for streaming, or downloading games, videos or bulky films. Disclaimer The usage of non-original accessories such as headsets, chargers etc., will cause incompatibility between the mobile phone and the accessories that may cause a reduction in performance and malfunction, and we are not responsible for any damage that might occur. Specifications and functions of your mobile phone can be different to those contained in this user manual due the user manual is only contain general overview. Specifications and functions of your mobile phone have been confirmed to work properly since produced from the factory. If there is damage or defect due to the manufacturing and not by usage, it would follow terms and condition in the warranty card. If the functions of your mobile phone related to features and services by carrier then those functions will follow the terms & conditions applicable by the carrier. Please note that your mobile phone still has its limitations referring to the specifications and functions. These limitations cannot consider as damage or defect and cannot be regarded as manufacturer damage. Please use your mobile phone in accordance with the purposes and functions. 21 Troubleshooting This chapter lists some problems you might encounter when using your phone. Some problems require you to call your service provider, but most are easy to fix yourself. Possible corrective measures Make sure that the SIM card is correctly inserted. Move toward a window or into an open area. Check the network operator coverage map. Check whether the SIM card is too old. If so, change your SIM card at your network provider's nearest branch. Contact your service provider. If you forget the code, contact your service provider. New network not authorized. Check for new Message Possible causes There is no SIM card in the phone or it is inserted incorrectly. Signal is weak or you are outside the carrier network. Operator applied new services. To change a security code, you will need to confirm the new code by re-entering it. The two codes you have entered do not match. Dialling error. New SIM card 22 SIM card error No network connection/
Dropped network Codes do not match Calls not available Phone cannot be switched on inserted. Pre-paid charge limit reached. Power key pressed too briefly. Battery is not charged. Outside temperature is too hot or cold. Outside temperature is too hot or cold. Charge error Contact problem No voltage. Wrong charger. Memory full. Unsupported file format. Proximity sensor problem. Impossible to receive / send SMS & photos Files do not open The screen does not turn on when I receive a call. 23 restrictions. Contact service provider. Press the Power key for at least two seconds. Charge battery. Check the charging indicator on the display. Charge battery. Make sure phone is charging at a normal temperature. Check the charger and its connection to the phone. Plug the charger into a different socket. charger. Use only original accessories. Delete some messages from your phone. Check the supported file formats. If you use a protection tape or case, make sure it has not covered the area around the proximity sensor. Make sure that the area Charger defective. Replace the No sound Vibration mode or silent mode. Hangs up or freezes Contacts display doubly App not installed Unable to connect to computer Call logs are not saved Intermittent software problem. Contacts are saved in both phone and SIM card. Not supported by service provider or registration required. Your mobile phone has insufficient memory. Data cable defective. Defective computer port. Time is wrongly set. around the proximity sensor is clean. Check the settings status in the sound menu to make sure you are not in vibration or silent mode. Try to perform a software update via the website. Check contacts saved. Contact your service provider. Delete some messages from your phone. Change data cable. Change computer port. Check the time setting. Hisense Mexico S. de R. L. de C. V. Boulevard Miguel de Cervantes Saavedra No. 301, Torre 24 Norte, Piso 2. Col. Ampliacin Granada. C.P. 11520, Deleg. Miguel Hidalgo. Distrito Federal Tel. 01 (55) 55-31-35-15 BRAND: HISENSE MODEL: Hisense F102 FCC ID: 2ADOBF102 ELECTRIC CHARACTERISTICS:
ADAPTOR BRAND: HISENSE MODEL: A31-501000 INPUT: 100 - 240 V ~ 50/60 Hz 0.15 A OUTPUT: 5.0 V 1 A RECHARGEABLE BATTERY BRAND: HISENSE MODEL: LP38250Z 3.8 V 2500 mAh MADE IN CHINA Medical devices Implanted medical devices, such as pacemakers, may be affected by the use of this product. Avoid potential interference radiated from the product in the implanted medical device, by keeping the product at least 20 cm away from the device. Do not carry the product in the chest pocket. Turn off the product immediately if you suspect any interference. ONLY FOR MEXICO For use in Mexico, the operation of this product is subject to the following two conditions: (1) this equipment or device may not cause detrimental interference and (2) this equipment or device must accept any interference, including interference that may cause unwanted operation. FCC Compliance This phone complies with section 15 of FCC Regulations 25 Warning: Changes or modifications not expressly approved by the manufacturer may void the authority of the user to operate the equipment. Note: This equipment has been tested and complies with limits for a class B digital device, pursuant to section 15 of the FCC Regulations. These limits are designed for providing reasonable protection against harmful interference at a residential facility. This equipment generates, uses and may irradiate radio frequency energy and, if not installed and used in accordance with instructions, it may cause harmful interference to radio communications. However, there is no guarantee that there will not be interferences at a particular facility. If this equipment causes harmful interference to radio or television reception, which can be stopped by turning off the equipment, the user should try to fix such interference by any of the following measures:
-Redirect or relocate the receiving antenna.
-Increase the distance between the equipment and the receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Contact the supplier or a radio/television expert for getting assistance. The device is also designed to comply with the U.S. Federal Communications Commissions requirements for exposure to radio waves. The SAR limit adopted by the U.S. is 1.6 W/kg, averaged over one gram of tissue. The highest SAR value informed to the FCC for this type of devices complies with this limit. The highest SAR value reported to the FCC for this type of devices is 0.632 W/kg when used over the ear, 0.910 W/kg when adequately used over the body and 0.910 when used at a wireless access point
(HOTSPOT). Even though there may be differences between SAR levels of different phones and in different positions, all of them comply with the requirements of the government. 26 FCC ID: 2ADOBF102 27