FCC ID: PKRNVWE760D PCI Express Mini Card

INSPIRON SETUP GUIDE INSPIRON 910 SETUP GUIDE Model PP39S Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. __________________ Information in this document is subject to change without notice. 2008 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Inspiron, YOURS IS HERE, and DellConnect are trademarks of Dell Inc.; Intel, and Atom are registered trademarks and Core is a trademark of Intel Corporation; Microsoft, Windows, and Windows XP are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. Model PP39S June 2008 P/N M770H Rev. A00 I N S P I R O N Contents Setting Up Your Inspiron Ultra Mobile Device . 5 Before Setting Up Your Computer . 5 Connect the AC Adapter . 6 Connect the Network Cable (optional) . 7 Press the Power Button . 8 Microsoft Windows XP Setup. 9 Connect to the Internet (Optional) . 9 Using Your Inspiron Ultra Mobile Device . 12 Left Side Features . 14 Computer Base and Keyboard Features . 16 Display Features . 18 Removing and Replacing the Battery . 19 Software Features . 20 Solving Problems . 21 Network Problems . 21 Power Problems . 22 Memory Problems . 23 Lockups and Software Problems . 23 Using Support Tools. 26 Dell Support Center . 26 System Messages . 27 Hardware Troubleshooter . 28 Dell Diagnostics . 28 Restoring Your Operating System . 31 Windows Operating System Reinstallation . 31 Getting Help . 33 Technical Support and Customer Service . 34 3 Online Services . 34 AutoTech Service. 35 Product Information. 35 Before You Call. 36 Contacting Dell. 37 Finding More Information and Resources . 38 Basic Specifications . 40 Index . 48 4 Setting Up Your Inspiron Ultra Mobile Device This section provides information about setting up your Inspiron 910 ultra mobile device and connecting peripherals. Before Setting Up Your Computer When positioning your computer, ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer. Restricting airflow around your Inspiron ultra mobile device may cause it to overheat. To prevent overheating ensure that you leave at least 10.2 cm (4 in) at the back of the computer and a minimum of 5.1 cm (2 in) on all other sides. You should never put your computer in an enclosed space, such as a cabinet or drawer when it is powered on. NOTICE: Placing or stacking heavy or sharp objects on the computer may result in permanent damage to the computer. I N S P I R O N 5 Setting Up Your Inspiron Ultra Mobile Device Connect the AC Adapter Connect the AC adapter to the computer and then plug it into a wall outlet or surge protector. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or equipment damage. 6 Setting Up Your Inspiron Ultra Mobile Device Connect the Network Cable

(optional) To use a wired network connection, plug in the network cable. 7 Setting Up Your Inspiron Ultra Mobile Device Press the Power Button 8 Setting Up Your Inspiron Ultra Mobile Device Microsoft Windows XP Setup If you ordered Windows XP operating system with your computer, it is already configured. To set up Windows XP for the first time, follow the instructions on the screen. These steps are mandatory and may take up to 15 minutes to complete. The screens will take you through several procedures including accepting license agreements, setting preferences and setting up an Internet connection. NOTICE: Do not interrupt the operating systems setup process, doing so may render your computer unusable. Connect to the Internet (Optional) NOTE: ISPs (Internet Service Providers) and ISP offerings vary by country. To connect to the Internet, you need an external modem or network connection and an Internet service provider ( ISP). NOTE: If an external USB modem or WLAN adapter is not a part of your original order, you can purchase one from the Dell website at www.dell.com. Setting Up a Wired Internet Connection in Windows XP If you are using a dial-up connection, connect the telephone line to the external USB modem

(optional) and to the telephone wall connector before you set up your Internet connection. If you are using a DSL or cable/satellite modem connection, contact your ISP or cellular telephone service for setup instructions and see Setting Up Your Internet Connection in Windows XP on page 10. Setting Up a Wireless Connection in Windows XP Before you can use your wireless Internet connection, you need to connect to your wireless router. 9 Setting Up Your Inspiron Ultra Mobile Device To set up your connection using a wireless router:

1. Start Internet Explorer Connect to Save and close any open files, and exit any open programs. Click the Internet. Follow the instructions on the screen to complete the setup. 2. 3. 10 Setting Up Your Internet Connection in Windows XP To set up an Internet connection, perform the steps in the following section. NOTE: If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later. NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one. Save and close any open files, and exit any open programs. Click the Internet. In the next window, click the appropriate option:

a. Start lnternet Explorer Connect to If you do not have an ISP, click Choose from a list of Internet service providers

(ISPs). 1. 2. 3. Setting Up Your Inspiron Ultra Mobile Device 5. 6. Click the appropriate option under How do you want to connect to the Internet?, and click Next. Use the setup information provided by your ISP to complete the setup. c. b. If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually. If you have a setup CD, click got from an ISP. NOTE: Your computer may or may not have an optical drive. Use an external optical drive or any external storage device for the procedures that involve media. Click Use the CD I Next. 4. If you selected Set up my connection manually in step 3, continue to step 5. Otherwise, follow the instructions on the screen to complete the setup. NOTE: If you do not know which type of connection to select, contact your ISP. 11 N O R I P S N I Using Your Inspiron Ultra Mobile Device Your Inspiron 910 has indicators, buttons, and features that provide information at-a-glance and time-saving shortcuts for common tasks. Right Side Features 5 4 3 12 2 1 1 2 3 4 5 Audio Out/ Headphone connector Connects to a pair of headphones, or sends audio to a powered speaker or sound system. Audio In/ Microphone connector Connects to a microphone or input signal for use with audio programs. USB 2.0 connector Connects to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. VGA connector Connects to a monitor or projector. Network connector If you are using a cabled network signal, this connects your computer to a network or broadband device. Using Your Inspiron Ultra Mobile Device 13 Using Your Inspiron Ultra Mobile Device Left Side Features 4 3 2 1 14 Using Your Inspiron Ultra Mobile Device 4 SD MS/Pro MMC 3-in-1 Media card reader Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on the following digital memory cards:

Secure digital (SD) memory card Secure Digital High Capacity (SDHC) card Multi Media Card (MMC) Memory Stick 1 Security cable slot Attaches a commercially available antitheft device to the computer. NOTE: Before you buy an antitheft device, ensure that it works with the security cable slot on your computer. 2 3 AC adapter connector Connects to the AC adapter to power on the computer and charge the battery when the computer is not in use. USB 2.0 connectors (2) Connect to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. 15 Using Your Inspiron Ultra Mobile Device Computer Base and Keyboard Features 1 2 16 3 4 5 6 1 Power indicator light Turns on when the system is powered on. The light operates as follows:

Solid white: The system is on. Flashing white: The system is in standby mode. Off: The system is off or in hibernate mode. 2 Battery status light Flashes amber light to indicate that the battery charge is low. Connect to an AC adapter to charge the battery. 3 Touch pad Provides the functionality of a mouse to move the cursor, drag or move selected items, and left-click by tapping the surface. Using Your Inspiron Ultra Mobile Device 4 Integrated single analog microphone Provides quality sound for video chatting and voice recording. 5 Touch pad buttons Provide left- and right-click functions like those on a mouse. 6 Keyboard The settings for this keyboard can be personalized by using the system setting utility. 17 Using Your Inspiron Ultra Mobile Device Display Features The display panel holds an optional camera and accompanying dual microphones. 1 2 3 18 1 Camera activity light (optional) Indicates when the camera is on or off. Based on selections you made when purchasing your computer, your computer may not include a camera. 2 Camera (optional) Built-in camera for video capture, conferencing, and chat. Based on the selections you made when purchasing your computer, your computer may not include a camera. 3 Display Your display can vary based on selections you made when purchasing your computer. For more information about displays, see the Dell Technology Guide. Removing and Replacing the Battery CAUTION: Using an incompatible battery may increase the risk of fire or explosion. This computer should only use a battery purchased from Dell. Do not use batteries from other computers. CAUTION: Before removing the battery, shut down the computer, and remove external cables (including the AC adapter). 1 Battery 2 Battery release latch (2) Using Your Inspiron Ultra Mobile Device To remove the battery:

1. 2. Shut down the computer and turn it over. Slide the battery release latch to the unlock position and hold. Slide the battery out. 3. To replace the battery, slide it into the bay until it clicks into place. 1 2 19 Customizing the Desktop in Windows XP You can customize your desktop to change the appearance, resolution, wallpaper, screensaver, and so on by accessing the Display Properties window. To access the display properties window:

Right-click an open area of the desktop. 1. Click 2. Properties window and learn more about your customization options. Properties, to open the Display Using Your Inspiron Ultra Mobile Device Software Features NOTE: For more information about the features described in this section, see the Dell Technology Guide on your hard drive or on the Dell Support website at support.dell.com. Productivity and Communication You can use your computer to create presentations, brochures, greeting cards, fliers, and spreadsheets depending on the applications installed in your computer. Check your purchase order for software installed on your computer. After connecting to the Internet, you can access websites, setup an e-mail account, upload and download files, and so on. Entertainment and Multimedia You can use your computer to watch videos, play games, listen to music and internet radio stations. 20 Solving Problems Network Problems Wireless Connections If the wireless network connection is lost You can manage the Wireless LAN using Windows Wireless Network Connections, accessed from Control Panel. Interference may be blocking or interrupting your wireless connection. Try moving the computer closer to your wireless router Wired Connections If the network connection is lost The cable is loose or damaged.

Check the cable to ensure it is plugged in and not damaged. The link integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status:

I N S P I R O N

Green A good connection exists between a 10-Mbps network and the computer. Orange A good connection exists between a 100-Mbps network and the computer. Off The computer is not detecting a physical connection to the network. NOTE: The link integrity light on the network connector is only for the wired cable connection. The link integrity light does not provide status for wireless connections. NOTE: If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later. 21 Solving Problems

Power Problems If the power light is off The computer is either turned off or is not receiving power. Reseat the power cable into both the power connector on the computer and the electrical outlet. If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. Also bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly. Ensure that the electrical outlet is working by testing it with another device, such as a lamp. Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light on the AC adapter is on.

22 If the power light is solid white and the computer is not responding The display may not be responding. Press the power button until the computer turns off and then turn it back on. If the problem persists, see the Dell Technology Guide on your computer or on the Dell Support website at support.dell.com. If the power light is blinking white The computer is in standby mode. Press a key on the keyboard, move the pointer using the touch pad or a connected mouse, or press the power button to resume normal operation. If you encounter interference that hinders reception on your computer An unwanted signal is creating interference by interrupting or blocking other signals. Some possible causes of interference are:

Power, keyboard, and mouse extension cables. Too many devices connected to a power strip.

Multiple power strips connected to the same electrical outlet. Memory Problems If you receive an insufficient memory message

Save and close any open files and exit any open programs you are not using to see if that resolves the problem. See the software documentation for minimum memory requirements. If necessary, install additional memory (See the Service Manual on the Dell Support website at support.dell.com). Reseat the memory modules (See the Service Manual on the Dell Support website at support.dell.com) to ensure that your computer is successfully communicating with the memory. If you experience other memory problems Solving Problems

Ensure that you are following the memory installation guidelines (see the Service Manual on the Dell Support website at support.dell.com). Check if the memory module is compatible with your computer. Your computer supports DDR2 memory. For more information about the type of memory supported by your computer, see Basic Specifications on page 40. Run the Dell Diagnostics (see Dell Diagnostics on page 28). Reseat the memory modules (see the Service Manual on the Dell Support website at support.dell.com) to ensure that your computer is successfully communicating with the memory. Lockups and Software Problems If the computer does not start up Ensure that the power cable is firmly connected to the computer and to the electrical outlet. 23 Solving Problems Applications. If a program stops responding End the program:

1. 2. 3. Press <Ctrl><Shift><Esc> simultaneously. Click Click the program that is no longer responding Click 4. If a program crashes repeatedly Check the software documentation. If necessary, uninstall and then reinstall the program. End Task. NOTE: Software usually includes installation instructions in its documentation or on the media (CD or DVD). NOTE: Your computer may or may not have an optical drive. Use an external optical drive or any external storage device for the procedures that involve media. 24 If the computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown. Turn the computer off. If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer. If a program is designed for an earlier Microsoft Windows operating system Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows XP operating system environments. 1. Start All Programs Accessories Click Program Compatibility Wizard. In the welcome screen, click Follow the instructions on the screen. Next. 2. 3. If a solid blue screen appears Turn the computer off. If you are unable to get a response by pressing a key on your keyboard or moving your pointer using the touch pad or mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer. If you have other software problems

Back up your files immediately. Use a virus-scanning program to check the hard drive or CDs. Save and close any open files or programs and shut down your computer through the Start menu. Check the software documentation or contact the software manufacturer for troubleshooting information:

Ensure that the program is compatible with the operating system installed on your computer. Solving Problems Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. Ensure that the program is installed and configured properly. Verify that the device drivers do not conflict with the program. If necessary, uninstall and then reinstall the program. Write down any error message that is displayed to help in troubleshooting. 25 N O R I P S N I Using Support Tools NOTE: The instructions in this section are for computers with Windows XP operating system installed. Dell Support Center The Dell Support Center helps you find the service, support, and system-specific information you need. For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com. Click the icon in the taskbar to run the application. The home page provides links to access:

Self Help (Troubleshooting, Security, System Performance, Network/Internet, Backup/

Recovery, and Windows operating system) Alerts (technical support alerts relevant to your computer) 26

Assistance from Dell (Technical Support with DellConnect, Customer Service, Training and Tutorials, How-To Help with Dell on Call, and Online Scan with PCCheckUp) About Your System (System Documentation, Warranty Information, System Information, Upgrades & Accessories) The top of the Dell Support Center home page displays your computers model number along with its service tag and express service code. For more information about the Dell Support Center, see the Dell Technology Guide on your hard drive or on the Dell Support website at support.dell.com. System Messages If your computer has an issue or error, it may display a System Message that will help you identify the cause and action needed to resolve the issue. NOTE: If the message you received is not listed in the following examples, see the documentation for either the operating system or the program that was running when the message appeared. Alternatively you could see the Service Manual on the Dell Support website at support.dell.com or see Contacting Dell on page 37 for assistance. Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support The computer failed to complete the boot routine three consecutive times for the same error see Contacting Dell on page 37 for assistance. Using Support Tools CMOS checksum error Possible motherboard failure or RTC battery low. Replace the battery. See the Service Manual on the Dell Support website at support.dell.com or see Contacting Dell on page 37 for assistance. Hard-disk (HDD) drive failure Possible hard disk drive failure during HDD POST, see Contacting Dell on page 37 for assistance. Hard-disk (HDD) drive read failure Possible hard disk drive failure during HDD boot test see Contacting Dell on page 37 for assistance. Keyboard failure Keyboard failure or loose cable. No boot device available No bootable partition on hard disk drive, the hard disk drive connector is loose, or no bootable device exists. If the hard drive is your boot device, ensure that the connector is connected and that the drive is installed properly and partitioned as a boot device.

27 Using Support Tools

Enter system setup and ensure that the boot sequence information is correct (see the Service Manual on the Dell Support website at support.dell.com). No timer tick interrupt A chip on the system board might be malfunctioning or motherboard failure (see the Service Manual on the Dell Support website at support.dell.com). USB over current error Disconnect the USB device. Your USB device needs more power for it to function properly. Use an external power source to connect the USB device, or if your device has two USB cables, connect both of them. NOTICE - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem S.M.A.R.T error, possible hard disk drive failure. This feature can be enabled or disabled in the 28 BIOS setup (see Contacting Dell on page 37 for assistance). Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. To start the Hardware Troubleshooter:

1. 2. Start Help and Support. Click hardware troubleshooter in Type the search field and press <Enter> to start the search. In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. 3. Dell Diagnostics If you experience a problem with your computer, perform the checks in Lockups and Software Problems on page 23 and run the Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin. NOTICE: Dell Diagnostics works only on Dell computers. NOTE: The Drivers and Utilities media is optional and may not ship with your computer. See the System Setup section in the Service Manual to review your computers configuration information, and ensure that the device that you want to test displays in the system setup program and is active. Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media. Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. Using Support Tools NOTE: If your computer cannot display a screen image, see Contacting Dell on page 37. Ensure that the computer is connected to an electrical outlet that is known to be working properly. Turn on (or restart) your computer. When the DELL logo appears, press <0>

immediately. Select Diagnostics from the boot menu and press <Enter>. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop;

then, shut down your computer and try again. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. 1. 2. 3. 4. 29 3. 4. 5. 6. 7. When the boot device list appears, highlight CD/DVD/CD-RW and press <Enter>. Boot from CD-ROM option from Select the the menu that appears and press <Enter>. Type 1 to start the CD menu and press

<Enter> to proceed. Select the numbered list. If multiple versions are listed, select the version appropriate for your computer. When the Dell Diagnostics Main Menu appears, select the test you want to run. Run the 32 Bit Dell Diagnostics from Using Support Tools Starting Dell Diagnostics From the Drivers and Utilities Media 1. 2. NOTE: Your computer may or may not have an optical drive. Use an external optical drive or any external storage device for the procedures that involve media. Drivers and Utilities media. Insert the Shut down and restart the computer. When the DELL logo appears, press <0>

immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. 30 I N S P I R O N Restoring Your Operating System If you received an Operating System media with your computer, you can use it to restore your operating system. However, using the Operating System media also deletes all data on the hard drive. NOTE: Your computer may or may not have an optical drive. Use an external optical drive or any external storage device for the procedures that involve media. Windows Operating System Reinstallation Before you Begin If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. NOTICE: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows, you need the following items:

media media Dell Operating System

Dell Drivers and Utilities

NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities media to load any required drivers. Depending on the region from which you ordered your computer, or whether you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer. 31 NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. When the boot device list appears, highlight CD/DVD/CD-RW Drive and press <Enter>. NOTE: Your computer may or may not have an optical drive. Use an external optical drive or any external storage device for the procedures that involve media. Press any key to Follow the instructions on the screen to complete the installation. Boot from CD-ROM. 6. 7. Restoring Your Operating System Reinstalling Windows XP The reinstallation process can take one to two hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software. 1. Operating System media. Exit if the Install Windows message Save and close any open files and exit any open programs. Insert the Click appears. Restart the computer. When the DELL logo appears, press <0>

immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again. 2. 3. 4. 5. 32 Getting Help If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem:

1. 20 for 28 for See Solving Problems on page information and procedures that pertain to the problem your computer is experiencing. See Dell Diagnostics on page procedures on how to run Dell Diagnostics. Fill out the Diagnostic Checklist on page 36. Use Dells extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See Online Services on page 34 for a more extensive list of Dell Support online. If the preceding steps have not resolved the problem, see Before You Call on page 36 and then Contacting Dell on page 37. 2. 3. 4. 5. I N S P I R O N NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures. NOTE: Dells Express Service Code system may not be available in all countries. When prompted by Dells automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions. NOTE: Some of the services mentioned below are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability. 33 Getting Help Technical Support and Customer Service Dells support service is available to answer your questions about Dell hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers. To contact Dells support service, see Before You Call on page 36 and then see the contact information for your region or go to support.dell.com. Online Services You can learn about Dell products and services on the following websites:

(Asian/Pacific countries www.dell.com www.dell.com/ap only) www.dell.com/jp www.euro.dell.com

(Japan only)

(Europe only)

34

(Latin American and

www.dell.com/la Caribbean countries) www.dell.ca

(Canada only) You can access Dell Support through the following websites and e-mail addresses:

Dell Support websites

support.dell.com support.jp.dell.com support.euro.dell.com

(Japan only)

(Europe only) Dell Support e-mail addresses

mobile_support@us.dell.com support@us.dell.com la-techsupport@dell.com Caribbean countries only) apsupport@dell.com countries only)

(Asian/Pacific

(Latin America and Dell Marketing and Sales e-mail addresses

(Asian/Pacific apmarketing@dell.com countries only)

sales_canada@dell.com

(Canada only) Anonymous file transfer protocol (FTP)

ftp.dell.com Log in as user: anonymous, and use your e-mail address as your password. AutoTech Service Dells automated support serviceAutoTech provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers. When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. For instructions on accessing the telephone number to call your region, see Contacting Dell on page 37. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you Getting Help for the information needed to locate and report on your order. For the telephone number to call your region, see Contacting Dell on page 37 for problems with your order. If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call for your region, see Contacting Dell on page 37. Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see Contacting Dell on page 37. 35 Getting Help Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dells automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer). Remember to fill out the following Diagnostics Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available. 36 Diagnostic Checklist

Name:

Date:

Address:

Phone number:

Service Tag (bar code on the back or bottom of the computer):

Express Service Code:

Return Material Authorization Number (if provided by Dell support technician):

Operating system and version:

Devices:

Expansion cards:

Are you connected to a network? Yes /No Network, version, and network adapter:

Programs and versions:

See your operating system documentation to determine the contents of the computers start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell.

Error message, beep code, or diagnostic code:

Description of problem and troubleshooting procedures you performed:

Contacting Dell NOTE: See Before You Call on page 36 before you contact Dell. For customers in the United States, call 800- WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-

based support and service options. Availability varies by country and product, and some services may not be available in your area. Getting Help To contact Dell for sales, technical support, or customer service issues:

support.dell.com. 1. 2. Visit Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page. Click Select the appropriate service or support link based on your need. Choose the method of contacting Dell that is convenient for you. Contact Us on the left side of the page. 3. 4. 5. 37 N O R I P S N I Finding More Information and Resources If you need to:

reinstall your operating system. run a diagnostic program for your computer, reinstall notebook system software, or update drivers for your computer, and readme files. learn more about your operating system, maintaining peripherals, RAID, Internet, Bluetooth, networking, and e-mail. See:

your Operating System media. the Drivers and Utilities media. NOTE: Drivers and documentation updates can be found on the Dell Support website at support.dell.com. the Dell Technology Guide installed on your hard drive. upgrade your computer with new or additional memory, or a new hard drive. reinstall or replace a worn or defective part. the Service Manual on the Dell Support website at support.dell.com NOTE: In some countries, opening and replacing parts of your computer may void your warranty. Check your warranty and return policies before working inside your computer. 38 If you need to:

find safety best practices information for your computer review Warranty information, Terms and Conditions (U.S. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement. find your Service tag/Express Service Code You must use the service tag to identify your computer on support.dell.com or to contact technical support. find drivers and downloads. access technical support and product help. check on your order status for new purchases. find solutions and answers to common questions. locate information for last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users. Finding More Information and Resources See:

the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. the back or bottom of your computer. the Dell Support website at support.dell.com. 39 N O R I P S N I Basic Specifications System Model - Dell Inspiron 910 This section provides basic information that you may need when setting up, updating drivers for, and upgrading your computer. For more detailed specifications, see the Service Manual on the Dell Support website at support.dell.com. NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start Help and Support and select the option to view information about your computer. Memory Connectors Capacities Memory type Memory configuration possible one internally-

accessible SO-DIMM socket 512 MB, and 1 GB 533/667/800 MHz DDR2 SO-DIMM 512 MB, 1 GB Processor Type L2 cache Intel Atom N270 512 KB NOTE: For instructions on upgrading your memory, see the Service Manual on the Dell Support website at support.dell.com. External bus frequency 533 MHz 40 Computer Information System Chipset Data bus width DRAM bus width Processor address bus width Flash EPROM PCI Bus Intel 945GSE 64 bits single channel 64-bit buses 32 bits 1 MB 32 bits Communications Modem type Modem interface External V.92 56K USB Modem Universal Serial Bus

(USB) Communications Network adapter Wireless Video video controller video memory LCD interface Basic Speci cations 10/100 Ethernet LAN on system board internal WLAN, WWAN (Mini-Card), Bluetooth wireless technology Intel 945GSE UMA 8 MB of system memory LVDS 41 Basic Speci cations Audio Audio type Audio controller Stereo conversion Internal Interface External Interface Speaker 2 channel High Definition Audio ALC268 24-bit (analog-to-digital and digital-to-analog) Intel High Definition Audio integrated analog microphone, microphone-

in connector, stereo headphones/speakers connector two 4-ohm speakers Internal speaker amplifier Volume controls 0.5 watt per channel into 4 ohm program menus 42 Ports and Connectors Audio Mini-Card Network adapter USB Video integrated analog microphone, microphone connector, one stereo headphone/speakers connector two Type IIIA Full Mini Card slot RJ-45 port three 4-pin USB 2.0-compliant connectors 15-hole connector Display Type (TrueLife) Dimensions:

Height Width 8.9 inch WSVGA 129.55 mm (5.1 in) 213.36 mm (8.2 in) Maximum resolution 1024 x 600 Refresh rate 60 Hz Operating angle 0 (closed) to 135 Luminance 162 min. 180 typ. cd/

m (5 point avg) Viewing Angles:

Horizontal Vertical Pixel pitch Controls Keyboard Number of keys Basic Speci cations 40 (LED) min.

+15/30 (LED) min. 0.1905x0.189 mm brightness can be controlled through keyboard shortcuts

(see Dell Technology Guide for more information.) 61 (U.S. and Canada);

66 (Europe); 68

(Japan); 62 (Korea) 43 Battery Type Depth Height Width Weight Voltage 4-cell lithium ion 58.23 mm (2.30 inches) 21.5 mm (0.8 in) 140.6 mm (5.54 in) 0.23 kg (0.5 lb) 14.8 VDC Charge time (approximate):

Computer off 4 hours Basic Speci cations Camera (optional) Pixel Video resolution Diagonal viewing angle Touchpad X/Y position resolution (graphics table mode) Size:

Width Height 44 0.3 megapixel 1.3 megapixel 320x240 ~1280x1024

(640x480 at 30fps) 66 240 cpi 62 mm (2.44 in) sensor-

active area 32.5 mm (1.28 in) rectangle Battery Operating time Life span

(approximate) Temperature range:

Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-

intensive conditions. See Dell Technology Guide for more information. 300 discharge/charge cycles Operating Storage Coin-cell battery 0 to 35C (32 to 95F) 40 to 65C (40 to 149F) CR-2032 Basic Speci cations AC Adapter Input voltage Input current

(maximum) Input frequency Output power 100240 VAC 1.0 A 5060 Hz 30 W Output current 1.58 A (maximum) Rated output voltage 19.0 VDC Dimensions:

30 W (APD) Height Width Depth 59.2 mm (2.33 in) 34.0 mm (1.34 in) 85.0 mm (3.35in) Weight (with cables) 0.15 kg (0.33 lb) 30 W (ESP) 45 Basic Speci cations AC Adapter Height Width Depth 57.0 mm (2.24 in) 40.0 mm (1.57 in) 80.0 mm (3.15in) Weight (with cables) 0.18 kg (0.40 lb) 30 W (PI) Height Width Depth 70.0 mm (2.76 in) 36.0 mm (1.42 in) 78.0 mm (3.07in) Weight (with cables) 0.156 kg (0.34 lb) Physical Height Width 46 Physical Depth Weight (with 4-cell battery):

Configurable to less than Computer Environment Temperature range:

172 mm (6.80 in) 1.07 kg (2.36 lb) Operating 0 to 35C (32 to 95F) 40 to 65C (40 to 149F) Relative humidity (maximum):

Storage 27.2 mm to 31.7 mm

(1.07 in to 1.25 in) 232 mm (9.1 in) Operating Storage 10% to 90%

(noncondensing) 5% to 95%

(noncondensing) Basic Speci cations Computer Environment Maximum vibration (using a random-vibration spectrum that simulates user environment):

Operating 0.66 GRMS Storage 1.3 GRMS Maximum shock (measured with hard drive in head-parked position and a 2-ms half-sine pulse):

Operating 110 G Storage 163 G Computer Environment Altitude (maximum):

Operating Storage Airborne contaminant level 15.2 to 3048 m

(50 to 10,000 ft) 15.2 to 10,668 m

(50 to 35,000 ft) G2 or lower as defined by ISA-S71.04-1985 47 N O R I P S N I Index A AC adapter size and weight 45, 46 airflow, allowing 5 AutoTech 35 C calling Dell 36 chipset 41 computer, setting up 5 connect(ing) to the Internet 9 Contacting Dell online 37 customer service 34 48 D damage, avoiding 5 Dell Support Center 26 Dell support website 39 Dell Technology Guide for further information 38 Diagnostic Checklist 36 drivers and downloads 39 E e-mail addresses for technical support 34 expansion bus 41 F finding more information 38 FTP login, anonymous 35 H hardware problems diagnosing 28 Hardware Troubleshooter 28 help getting assistance and support 33 I Internet connection 9 ISP Internet Service Provider 9 M memory problems solving 23 memory support 40 Microsoft Windows XP Program Compatibility Wizard 24 reinstalling 32 setup 9 N network connection fixing 21 O order status 35 P power problems, solving 22 power strips, using 6 problems, solving 21 processor 40 products information and purchasing 35 Index 49 V ventilation, ensuring 5 W Windows, reinstalling 31 wired network network cable, connecting 7 wireless network connection 21 Index R reinstalling Windows 31 resources, finding more 38 S setup, before you begin 5 software features 20 software problems 23 solving problems 21 specifications 40 support e-mail addresses 34 support sites worldwide 34 System Messages 27 system reinstall options 31 T technical support 34 50 Printed in the U.S.A. www.dell.com | support.dell.com Printed in Malaysia. www.dell.com | support.dell.com Printed in Ireland. www.dell.com | support.dell.com Printed in Brazil. www.dell.com | support.dell.com Printed in China. Printed on recycled paper. www.dell.com | support.dell.com

FCC Radiation Exposure Statement WARNING: The radiated output power of the Dell Mobile Broadband device is far below the FCC radio frequency exposure limits. Nevertheless, the Dell Mobile Broadband device should be used in such a manner that the potential for human contact during normal operation is minimized. This device has been evaluated for and shown compliant with the FCC RF exposure limits under portable exposure conditions (antennas are within 20 cm of a person's body) when installed in certain specific OEM configurations. This device has also been evaluated and shown compliant with the FCC RF Exposure limits under mobile exposure conditions

(antennas are greater than 20cm from a persons body). Details of the authorized configurations can be found at https://fjallfoss.fcc.gov/oetcf/eas/reports/GenericSearch.cfm by entering the FCC ID number on the device. Interference Statement This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1) This device may not cause harmful interference. 2) This device must accept any interference received, including interference that may cause undesired operation. Notice: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:

Reorient the receiving antenna. Relocate the system with respect to the receiver. Move the system away from the receiver. Plug the system into a different outlet so that the system and the receiver are on different branch circuits. If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions. NOTE: This Dell Mobile Broadband device must be installed and used in strict accordance with the user documentation that comes with the product. Any other installation or use will violate FCC Part 15 regulations. Modifications not expressly approved by Dell could void your authority to operate the equipment. instructions as described the manufacturer's in

SETUP GUIDE SETUP GUIDE Model P02E series Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. __________________ Information in this document is subject to change without notice. 2009 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, YOURS IS HERE, and DellConnect are trademarks of Dell Inc.; Intel, Pentium, and Celeron are registered trademarks and Core is a trademark of Intel Corporation in the U.S. and other countries; Microsoft, Windows, Windows Vista, and Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; Blu-ray Disc is a trademark of the Blu-ray Disc Association; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. May 2009 P/N K027R Rev. A00 Contents Setting Up Your Studio Laptop . 5 Before Setting Up Your Computer . 5 Connect the AC Adapter . 6 Connect the Network Cable (Optional) . 8 Press the Power Button . 9 Microsoft Windows Setup . 10 Enable/Disable Wireless (Optional) . 11 Install the SIM (Optional) . 13 Connect to the Internet (Optional) . 14 Using Your Studio Laptop . 18 Right Side Features . 18 Left Side Features . 21 Computer Base and Keyboard Features . 25 Touch Pad Gestures. 27 Media Controls. 29 Removing and Replacing the Battery . 33 Software Features . 35 Free Fall Sensor . 38 Solving Problems . 39 Beep Codes . 39 Network Problems . 40 Power Problems. 41 Memory Problems . 42 Lockups and Software Problems . 43 Using Support Tools. 46 Dell Support Center . 46 System Messages . 47 Hardware Troubleshooter . 49 Dell Diagnostics . 49 Restoring Your Operating System . 52 System Restore . 52 3 Index . 78 Contents Dell Factory Image Restore . 54 Operating System Reinstallation . 55 Getting Help . 57 Technical Support and Customer Service . 58 DellConnect . 58 Online Services . 59 Automated Order-Status Service . 60 Product Information. 60 Returning Items for Repair Under Warranty or for Credit . 61 Before You Call. 62 Contacting Dell. 63 Finding More Information and Resources . 64 Specifications . 66 Appendix . 76 Macrovision Product Notice. 76 4 Setting Up Your Studio Laptop This section provides information about setting up your Studio 1745 laptop. Before Setting Up Your Computer When positioning your computer, ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer. Restricting airflow around your Studio laptop may cause it to overheat. To prevent overheating ensure that you leave at least 10.2 cm (4 inches) at the back of the computer and a minimum of 5.1 cm (2 inches) on all other sides. You should never place your computer in an enclosed space, such as a cabinet or drawer when it is powered on. WARNING: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not place your Dell computer in a low-airflow environment, such as a closed briefcase, while it is powered on. Restricting the airflow can damage the computer or cause a fire. The computer turns on the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer. CAUTION: Placing or stacking heavy or sharp objects on the computer may result in permanent damage to the computer. 5 Setting Up Your Studio Laptop Connect the AC Adapter 6 Setting Up Your Studio Laptop Connect the AC adapter to the computer and then plug it into a wall outlet or surge protector. WARNING: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or permanent damage to your computer. NOTE: Connect the power cord to the adapter firmly and ensure that the light on the adapter is on when you turn on power. NOTE: Use only Dell AC adapter family PA-12, PA-10, and PA-3E with your computer. 7 Setting Up Your Studio Laptop Connect the Network Cable (Optional) To use a wired network connection, connect the network cable. 8 Press the Power Button Setting Up Your Studio Laptop 9 Setting Up Your Studio Laptop Microsoft Windows Setup Your Dell computer is preconfigured with Microsoft Windows operating system. To set up Windows for the first time, follow the instructions on the screen. These steps are mandatory and may take up to 15 minutes to complete. The screens will take you through several procedures including accepting license agreements, setting preferences, and setting up an Internet connection. CAUTION: Do not interrupt the operating systems setup process. Doing so may render your computer unusable and you will need to reinstall the operating system. NOTE: It is recommended that you download and install the latest BIOS and drivers for your computer available on the Dell Support website at support.dell.com. 10 Enable/Disable Wireless (Optional) Setting Up Your Studio Laptop 11 Setting Up Your Studio Laptop To enable wireless:

1. 2. To disable wireless:

Press the Ensure that your computer is turned on. Press the key or press <Fn><F2> on the keyboard. key or press <Fn><F2> on the keyboard. 12 Install the SIM (Optional) 1 Setting Up Your Studio Laptop 1 SIM card 2 SIM card slot 3 battery bay 2 3 13 Setting Up Your Studio Laptop Installing a Subscriber Identity Module (SIM) card on your computer allows you to connect to the Internet. To access the Internet you must be within the network of your cellular service provider. NOTE: Only GSM (HSDPA) type cards need a SIM. EVDO cards do not use a SIM. To install the SIM:

1. 2. Turn off your computer. Remove the battery (see Removing and Replacing the Battery on page XX). In the battery bay, slide the SIM into the SIM card slot. Replace the battery (see Removing and Replacing the Battery on page XX). Turn on your computer. 3. 4. 5. 14 Connect to the Internet

(Optional) NOTE: Internet Service Providers (ISPs) and ISP offerings vary by country. To connect to the Internet, you need an external modem or network connection and an ISP. If an external USB modem or WLAN adapter is not a part of your original order, you can purchase one from the Dell website at www.dell.com. NOTE: If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later. Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one. Setting Up a Wired Connection Setting Up a Wireless Connection Setting Up Your Studio Laptop If you are using a dial-up connection, connect the telephone line to the external USB modem (optional) and to the telephone wall connector before you set up your Internet connection. If you are using a DSL or cable/satellite modem connection, contact your ISP or cellular telephone service for setup instructions To complete setting up your wired internet connection, follow the instructions in Setting Up Your Internet Connection on page XX. NOTE: To set up your wireless router, see the documentation that shipped with your router. Before you can use your wireless Internet connection, you need to connect to your wireless router. To setup your connection to a wireless router:

Windows Vista 1. Ensure that wireless is enabled on your computer (see Enable/Disable Wireless on page XX). Save and close any open files, and exit any open programs. Click Follow the instructions on the screen to complete the setup. Start Connect To. 2. 3. 4. 15 Setting Up Your Studio Laptop Windows 7 1. Ensure that wireless is enabled on your computer (see Enable/Disable Wireless on page XX). Save and close any open files, and exit any open programs. Start Control Panel Network Click and Sharing Center Connect to a network. 2. 3. Follow the instructions on the screen to complete the setup. Setting Up Your Internet Connection To set up an Internet connection with a provided ISP desktop shortcut:

1. Save and close any open files, and exit any open programs. Double-click the ISP icon on the Microsoft Windows desktop. Follow the instructions on the screen to complete the setup. 2. 3. 16 If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP, perform the steps in the following section. Windows Vista 1. 2. 3. 4. NOTE: The following steps were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Save and close any open files, and exit any open programs. Click Under to the Internet. The Connect to the Internet window appears. Select either Broadband (PPPoE) or Dial-up, depending on how you want to connect:

Start Control Panel. Network and Internet, click Connect Broadband if you will use a DSL, Choose satellite modem, cable TV modem, or wireless technology connection. Dial-up if you will use an optional Choose USB dial-up modem or ISDN. NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup. 5. Windows 7 1. Start Control Panel Network Save and close any open files, and exit any open programs. Click and Sharing Center Set up a new connection or network. The Set Up a Connection or Network window appears. Select either Connect to the Internet or Set up a dial-up connection, depending on how you want to connect:

2. 3. Setting Up Your Studio Laptop Broadband if you will use a DSL, Dial-up if you will use an optional Choose satellite modem, cable TV modem, or wireless technology connection. Choose USB dial-up modem or ISDN. NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. Click Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup. Next. 4. 5. 17 Using Your Studio Laptop Your Studio 1745/1747 laptop has indicators and buttons that provide information and enable you to perform common tasks. The connectors on your computer provide the option of attaching additional devices. Right Side Features 1 2 3 4 65 7 18 Using Your Studio Laptop 1 IEEE 1394 connector Connects to high-speed serial multimedia devices, such as digital video cameras. 2 8-in-1 Media Card Reader Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on these digital memory cards:

Secure digital (SD) memory card Secure Digital Input/Output (SDIO) card Secure Digital High Capacity (SDHC) Secure Digital High Density (SDHD) Memory Stick Memory Stick PRO MultiMedia Card (MMC) xD-Picture Card NOTE: Your computer ships with a plastic blank installed in the Media Card slot. Blanks protect unused slots from dust and other particles. Save the blank for use when no Media Card is installed in the slot; blanks from other computers may not fit your computer. 3 USB 2.0 connectors (2) Connects to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. 4 Optical drive Plays or records CDs, DVDs, Blu-ray Discs (optional). Ensure that the side with print or writing is facing upward when inserting discs. 19 Using Your Studio Laptop 5 6 7 Battery status light Turns on steadily or blinks to indicate the battery charge status. The light indicates the following states when the computer is powered by the AC adapter:

Solid white the battery is adequately charged. Solid amber the battery charge is low and the battery is charging. the battery:

Off the battery is adequately charged or the computer is turned off. Solid amber the battery charge is low. Flashing amber the battery charge is critically low and you should either plug in the AC adapter or save and close your open documents and applications until you can. AC adapter connector Connects to the AC adapter to power the computer and charge the battery. Power button and light Turns the computer on or off when pressed. The light in the button indicates the following power state:

The computer is on. Solid white Blinking white Off The computer is in standby mode. The computer is off or in hibernate state. 20 Left Side Features Using Your Studio Laptop 1 2 3 4 5 6 7 8 9 10 21 Using Your Studio Laptop 1 Security cable slot Attaches a commercially available antitheft device to the computer. NOTE: Before you buy an antitheft device, ensure that it works with the security cable slot on your computer. Network connector Connects your computer to a network or a broadband device if you are using a wired network. The two lights next to the connector indicate status and activity for wired network connection. VGA connector Connects to video devices, such as a monitor or a projector. DisplayPort connector Digital interface standard connector that supports external DisplayPort monitors and projectors. HDMI connector Connects to a TV for both 5.1 audio and video signals. NOTE: When used with a monitor, only the video signal is read. 2 3 4 5 22 Using Your Studio Laptop 6 eSATA/USB combo connector with USB PowerShare Connects to eSATA compatible storage devices (such as external hard disk drives or optical drives) or USB devices (such as a mouse, keyboard, printer, external drive, or MP3 player). The USB Powershare feature allows you to charge USB devices when the computer is powered on/off or in sleep state. NOTE: Certain USB devices may not charge when the computer is powered off or in sleep state. In such cases, turn on the computer to charge the device. NOTE: If you turn off your computer while charging an USB device, the device will stop charging. To continue charging, disconnect the USB device and connect it again. NOTE: The USB PowerShare is automatically shut off when only 10% of the total battery life remains. 7 Antenna in connector (on supported models) Connects to an external antenna, through an MCX connector, to view programs using the TV tuner card (optional). 23 Using Your Studio Laptop 8 ExpressCard slot Provides support for additional memory, wired and wireless communications, multimedia, and security features. The slot supports 34 mm ExpressCards. NOTE: Your computer ships with a plastic blank installed in the ExpressCard slot. Blanks protect unused slots from dust and other particles. Save the blank for use when no ExpressCard is installed in the slot; blanks from other computers may not fit your computer. NOTE: The ExpressCard slot is designed only for ExpressCards. It does NOT support PC Cards. Audio in/Microphone connector Connects to a microphone or inputs signal for use with audio programs. Audio out/Headphone connectors (2) Connects one or two pairs of headphones, or sends audio to a powered speaker or sound system. The audio signal is the same for both connectors. 9 10 24 Computer Base and Keyboard Features Using Your Studio Laptop 1 2 3 25 Using Your Studio Laptop 1 Keyboard/Backlit Keyboard (optional) If you have purchased the optional backlit keyboard, on it. The optional backlit keyboard provides the <F6> key has the backlit keyboard icon visibility in dark environments by illuminating all symbols on the keys. The media controls are also located on the keyboard. These keys control CD, DVD, Blu-ray

(optional), and media playback. Backlit keyboard brightness settings Press <F6> key to toggle the three lighting states

(in the given order):

a. b. c. half keyboard brightness full keyboard brightness no lighting For more information about the keyboard, see the Dell Technology Guide. 2 Touch pad buttons Provide left-click and right-click functions like those on a mouse. 3 Touch pad Provides the functionality of a mouse to move the cursor, drag or move selected items, and right-click or left-click by tapping the surface. The touch pad supports the Scroll, Flick, Zoom, Rotate, and Desktop features. To change the settings, double-click the Dell Touch pad icon in the notification area of your desktop. 26 Touch Pad Gestures Scroll Allows you to scroll through content. The scroll feature includes:

Pan Allows you to move the focus on the selected object when the entire object is not visible. Move a fingers in the desired direction to pan scroll the selected object. Auto Scroll Vertical Allows you to scroll up or down on the active window. Move two fingers up or down at a fast pace to activate vertical auto scrolling. Tap on the touch pad to stop auto scrolling. Using Your Studio Laptop Auto Scroll Horizontal Allows you to scroll left or right on the active window. Move two fingers to your left or right at a fast pace to activate auto scrolling horizontally. Tap on the touch pad to stop auto scrolling. Flick Allows you to flip content forward or backward based on the direction of the flick. Move three fingers quickly in the desired direction to flip content in the active window. 27 Using Your Studio Laptop Zoom Allows you to increase or decrease the magnification of the screen content. The zoom feature includes:

Pinch Allows you to zoom in or zoom out by moving two fingers apart or bringing them closer together on the touch pad. To zoom in: Move two fingers apart to enlarge the view of the active window. To zoom out: Move two fingers close together to reduce the view of the active window. 28 Rotate Allows you to rotate the active content on the screen. The rotate feature includes:

Twist Allows you to rotate active content in 90 degree increments using two fingers where one finger is anchored and the other rotates. Keeping the thumb in place, move the index finger in an arced direction right or left to rotate the selected item 90 degrees clockwise or counterclockwise. Desktop Allows you to minimize all open windows so that the desktop is visible. Place your hand on the touch pad in any orientation, briefly hold in place and then remove your hand. Using Your Studio Laptop Media Controls The media controls can be accessed using the media control keys on the keyboard or the touch sensitive media controls located above the keyboard. Media Control Keys:

You can configure the keyboard media control keys using the Function Key Behavior in the System Setup utility. The options in the Function Key Behavior setting are:

Multimedia Key First This is the default setting. Pressing any media control key performs the associated multimedia action. For function key, press <Fn> + the required function key. Function Key First Pressing any function key performs the associated function. For multimedia action, press <Fn> + the required media control key. NOTE: The Multimedia Key First option is active only in the operating system. During POST, press <F2> or <F12> directly. Touch Sensitive Media Controls:

Touching the control performs the associated multimedia action. 29 Using Your Studio Laptop Media Control Keys Touch Sensitive Media Controls Media/Instant-On control Mute the sound Turn down the volume Turn up the volume Play the previous track or chapter Play or pause Play the next track or chapter Eject the disc 30 Display Features The display panel holds a camera and accompanying dual microphones. 1 2 3 4 5 Using Your Studio Laptop 31 Using Your Studio Laptop 1 Left digital array microphone Combines with the right digital array microphone to provide high quality sound for video chatting and voice recording. 2 Camera activity indicator Indicates if the camera is on and off. 3 Camera Built-in camera for video capture, conferencing, and chat. 4 Right digital array microphone Combines with the left digital array microphone to provide high quality sound for video chatting and voice recording. 5 Display Your display can vary based on selections you made when purchasing your computer. For more information about displays, see the Dell Technology Guide. 32 Removing and Replacing the Battery 1 2 3 Using Your Studio Laptop 1 Battery 2 Battery bay 3 Battery release latch 4 Battery life indicator 33 Using Your Studio Laptop WARNING: Using an incompatible battery may increase the risk of fire or explosion. This computer should only use a battery purchased from Dell. Do not use batteries from other computers. WARNING: Before removing the battery, shut down the computer, and remove external cables

(including the AC adapter). Shut down the computer and turn it over. Slide the battery release latch to the side. Slide the battery away from the battery bay. To remove the battery:

1. 2. 3. To replace the battery:

Slide the battery into the battery bay, until it clicks into place. 34 Software Features NOTE: For more information about the features described in this section, see the Dell Technology Guide on your hard drive or on the Dell Support website at support.dell.com. FastAccess facial recognition Your computer may have the FastAccess facial recognition feature. This feature helps keep your Dell computer secure by learning the unique appearance of your face and uses this to verify your identity to automatically supply login information when you would normally enter this information yourself (such as for logging into a Windows account or into secure websites). For more information, click Start Programs FastAccess Using Your Studio Laptop Productivity and Communication You can use your computer to create presentations, brochures, greeting cards, fliers, and spreadsheets. You can also edit and view digital photographs and images. Check your purchase order for software installed on your computer. After connecting to the Internet, you can access websites, setup an e-mail account, upload and download files, and so on. Entertainment and Multimedia You can use your computer to watch videos, play games, create your own CDs/DVDs, listen to music and internet radio stations. Your optical disc drive may support multiple disc media formats including CDs, DVDs, and Blu-ray Discs

(optional). 35 Using Your Studio Laptop You can download or copy pictures and video files from portable devices, such as digital cameras and cell phones. Optional software applications enable you to organize and create music and video files that can be recorded to disc, saved on portable products such as MP3 players and handheld entertainment devices, or played and viewed directly on connected TVs, projectors, and home theater equipment. Customizing the Desktop You can use the customizing options available in your operating system to change the appearance, resolution, wallpaper, screensaver, and so on. Windows Vista 1. 2. Right-click an open area of the desktop. Click Personalize, to open the Personalize appearance and sounds window and learn more about your customization options. 36 Windows 7 1. 2. Right-click an open area of the desktop. Click Personalize, to open the Change the visuals and sounds on your computer window and learn more about your customization options. Customizing Your Energy Settings You can use the power options in your operating system to configure the power settings on your computer. Microsoft Windows Vista installed on your Dell computer provides three default options:

This power option Dell Recommended offers full performance when you need it and saves power during periods of inactivity. This power option saves Power saver power on your computer by reducing system performance to maximize the life of the computer and by reducing the amount of energy consumed by your computer over its lifetime. This power option High performance provides the highest level of system performance on your computer by adapting processor speed to your activity and by maximizing system performance. Transferring Information to a New Computer Windows Vista NOTE: The following steps were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Start Control Panel System Click and Maintenance Welcome Center Transfer files and settings. If the User Account Control window appears, click Continue. Follow the instructions on the Transfer wizard. Windows Easy 1. 2. Using Your Studio Laptop Windows 7 1. Start Control Panel Getting Click Started Transfer files from another computer Open Windows Easy Transfer. Follow the instructions on the Transfer wizard. Windows Easy 2. Backing Up Your Data It is recommended that you periodically back up files and folders on your computer. To back up files:

Windows Vista 1. Start Control Panel System Click and Maintenance Back Up and Restore Center Back up files. If the User Account Control window appears, click Continue. NOTE: Certain editions of Windows Vista provide an option to back up your computer. Follow the instructions on the Back Up Files wizard. 2. 37 Free Fall Sensor Free fall sensor protects your computer hard drive from possible damage, by detecting a free fall state caused by accidental laptop drops. When a free fall state is detected, the hard drive is placed in a safe state to protect against damage to the read/write head and possible data loss. Your hard drive returns to normal operation, when the free fall state is no longer detected. Using Your Studio Laptop Windows 7 1. Start Control Panel Back Up Click and Restore. Click Follow the instructions on the Backup wizard. Set up backup.... Configure 2. 3. 38 Solving Problems This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see Using Support Tools on page XX or Contacting Dell on page XX. WARNING: Only trained service personnel should remove the computer cover. See the Service Manual on the Dell Support website at support.dell.com for advanced service and troubleshooting instructions. Beep Codes Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. The following repetitive beep codes help you troubleshoot problems with your computer. NOTE: To replace parts see the Service Manual on the Dell Support website at support.dell.com. One beep BIOS ROM checksum failure;

Possible motherboard failure Contact Dell (see Contacting Dell on page XX). Two beeps No RAM Detected Remove the memory modules, reinstall one module and restart the computer. If the computer starts normally, reinstall an additional module. Continue until you have 39 Solving Problems identified a faulty module or reinstalled all modules without an error. If available, install memory modules of the same type in your computer. If the problem persists, contact Dell (see Contacting Dell on page XX). Three beeps Possible motherboard failure Contact Dell (see Contacting Dell on page XX). Four beeps RAM Read/Write failure Ensure that no special memory module/

memory connector placement requirements exist (see the Service Manual on the Dell Support website at support.dell.com). Verify that the memory modules that you are installing are compatible with your computer. For more information about the type of memory supported by your computer, see Specifications on page XX. If the problem persists, contact Dell (see Contacting Dell on page XX). 40 Five beeps Real Time Clock Failure Replace the battery. Six beeps Video card or chip failure Contact Dell (see Contacting Dell on page XX). Seven beeps Processor failure Contact Dell (see Contacting Dell on page XX). Eight beeps Display failure Contact Dell (see Contacting Dell on page XX). Network Problems Wireless Connections If the wireless network connection is lost The wireless router is offline or wireless has been disabled on the computer. Check your wireless router to ensure it is powered on and connected to your data source (cable modem or network hub). Interference may be blocking or interrupting your wireless connection. Try moving the computer closer to your wireless router. Re-establish your connection to the wireless router (see Setting Up a Wireless Connection on page XX). Wired Connections If the wired network connection is lost The cable is loose or damaged. Check the cable to ensure it is plugged in and not damaged. The link integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status:

Green A good connection exists between a 10-Mbps network and the computer. Orange A good connection exists between a 100/1000-Mbps network and the computer. Off The computer is not detecting a physical connection to the network. Solving Problems NOTE: The link integrity light on the network connector is only for the wired network connection. The link integrity light does not provide status for wireless connections. Power Problems If the power light is off The computer is either turned off or is not receiving power. Reseat the power cable into both the power connector on the computer and the electrical outlet. If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. Also bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly. Ensure that the electrical outlet is working by testing it with another device, such as a lamp. 41 Solving Problems Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light on the AC adapter is on. If the power light is solid white and the computer is not responding The display may not be responding. Press the power button until the computer turns off and then turn it back on. If the power light is blinking white The computer is in standby mode. Move the pointer using the connected mouse or press the power button to resume normal operation. If you encounter interference that hinders reception on your computer An unwanted signal is creating interference by interrupting or blocking other signals. Some possible causes of interference are:

Power, keyboard, and mouse extension cables. Too many devices connected to a power strip. Multiple power strips connected to the same electrical outlet. 42 Memory Problems If you receive an insufficient memory message Save and close any open files and exit any open programs you are not using to see if that resolves the problem. See the software documentation for minimum memory requirements. If necessary, install additional memory (see the Service Manual on the Dell Support website at support.dell.com). Reseat the memory modules (see the Service Manual on the Dell Support website at support.dell.com) to ensure that your computer is successfully communicating with the memory. If you experience other memory problems Ensure that you are following the memory installation guidelines (see the Service Manual on the Dell Support website at support.dell.com). Check if the memory module is compatible with your computer. Your computer supports DDR3 memory. For more information about the type of memory supported by your computer, see Specifications on page XX. Run the Dell Diagnostics (see Dell Diagnostics on page XX). Reseat the memory modules (see the Service Manual on the Dell Support website at support.dell.com) to ensure that your computer is successfully communicating with the memory. Solving Problems Lockups and Software Problems If the computer does not start up Ensure that the power cable is firmly connected to the computer and to the electrical outlet. If a program stops responding or a solid blue screen appears End the program:

1. 2. 3. Press <Ctrl><Shift><Esc> simultaneously. Click Click the program that is no longer responding Click 4. If a program crashes repeatedly Check the software documentation. If necessary, uninstall and then reinstall the program. Applications. End Task. NOTE: Software usually includes installation instructions in its documentation or on the CD. 43 Solving Problems If the computer stops responding or a solid blue screen appears WARNING: You might lose data if you are unable to perform an operating system shutdown. If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer. If a program is designed for an earlier Microsoft Windows operating system Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system environments. 44 2. 3. Windows 7 Start 1. 2. Windows Vista 1. Start Control Panel Click Programs Use an older program with this version of Windows. In the welcome screen, click Follow the instructions on the screen. Next. Click Use an older In the search box, type program with this version of Windows and press <Enter>. Follow the instructions on the Compatibility wizard. Program 3. If you have other software problems Back up your files immediately. Use a virus-scanning program to check the hard drive or CDs. menu. Save and close any open files or programs and shut down your computer through the Start Check the software documentation or contact the software manufacturer for troubleshooting information:

Ensure that the program is compatible with the operating system installed on your computer. Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. Ensure that the program is installed and configured properly. Verify that the device drivers do not conflict with the program. If necessary, uninstall and then reinstall the program. Solving Problems 45 The top of the Dell Support Center home page displays your systems model number along with its service tag and express service code. For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com. icon in the taskbar to run the Using Support Tools Dell Support Center The Dell Support Center helps you find the service, support, and system-specific information you need. Click the application. The home page provides links to access:

Self Help (Troubleshooting, Security, System Performance, Network/Internet, Backup/

Recovery, and Windows Vista) Alerts (technical support alerts relevant to your computer) Assistance from Dell (Technical Support with DellConnect, Customer Service, Training and Tutorials, How-To Help with Dell on Call, and Online Scan with PC CheckUp) About Your System (System Documentation, Warranty Information, System Information, Upgrades & Accessories) 46 System Messages If your computer has an issue or error, it may display a System Message that will help you identify the cause and action needed to resolve the issue. NOTE: If the message you received is not listed in the following examples, see the documentation for either the operating system or the program that was running when the message appeared. Alternatively you could see the Dell Technology Guide on your hard drive or on the Dell Support website at support.dell.com or see Contacting Dell on page XX for assistance. Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support The computer failed to complete the boot routine three consecutive times for the same error. See Contacting Dell on page XX for assistance. Using Support Tools CMOS checksum error Possible motherboard failure or RTC battery low. Replace the battery

(see the Service Manual on the Dell Support website at support.dell.com or see Contacting Dell on page XX for assistance). CPU fan failure CPU fan has failed. Replace the CPU fan (see the Service Manual on the Dell Support website at support.dell.com). Hard-disk drive failure Possible hard disk drive failure during POST. See Contacting Dell on page XX for assistance. Hard-disk drive read failure Possible hard disk drive failure during HDD boot test. See Contacting Dell on page XX for assistance. Keyboard failure Keyboard failure or loose cable. To replace the keyboard, see the Service Manual on the Dell Support website at support.dell.com. 47 CAUTION - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem S.M.A.R.T error, possible hard disk drive failure (see Contacting Dell on page XX for assistance). Using Support Tools No boot device available No bootable partition on hard disk drive, the hard disk drive cable is loose, or no bootable device exists. If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device. Enter system setup and ensure that the boot sequence information is correct (see the Dell Technology Guide on the Dell Support website at support.dell.com). No timer tick interrupt A chip on the system board might be malfunctioning or motherboard failure (see Contacting Dell on page XX for assistance). USB over current error Disconnect the USB device. Your USB device needs more power for it to function properly. Use an external power source to connect the USB device, or if your device has two USB cables, connect both of them. 48 Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. To start the Hardware Troubleshooter:

Help and Support. 1. 2. Click Start hardware troubleshooter in Type the search field and press <Enter> to start the search. In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. 3. Using Support Tools Dell Diagnostics If you experience a problem with your computer, perform the checks in Lockups and Software Problems on page XX and run the Dell Diagnostics before you contact Dell for technical assistance. NOTE: Dell Diagnostics works only on Dell computers. NOTE: The Drivers and Utilities disc is optional and may not ship with your computer. See the Dell Technology Guide to review your computers configuration information, and ensure that the device that you want to test displays in the system setup program and is active. Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc. 49 Using Support Tools 1. Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, see Contacting Dell on page XX. Ensure that the computer is connected to an electrical outlet that is known to be working properly. Turn on (or restart) your computer. When the DELL immediately. Select Diagnostics from the boot menu and press <Enter>. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop;

then, shut down your computer and try again. NOTE: If you see a message stating that no diagnostics utility partition has been found, logo appears, press <F12>

2. 3. 50 run the Dell Diagnostics from the Drivers and Utilities disc. Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. 4. Drivers and Utilities disc. Starting Dell Diagnostics From the Drivers and Utilities Disc 1. 2. Insert the Shut down and restart the computer. When the DELL logo appears, press <F12>

immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. 3. 4. 5. 6. 7. When the boot device list appears, highlight CD/DVD/CD-RW and press <Enter>. Select the Boot from CD-ROM option from the menu that appears and press <Enter>. Type 1 to start the CD menu and press

<Enter> to proceed. Select the numbered list. If multiple versions are listed, select the version appropriate for your computer. When the Dell Diagnostics Main Menu appears, select the test you want to run. Run the 32 Bit Dell Diagnostics from Using Support Tools 51 Restoring Your Operating System Operating System disc also deletes all data on the hard drive. Use the disc only if System Restore did not resolve your operating system problem. System Restore The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Any changes that System Restore makes to your computer are completely reversible. You can restore your operating system in the following ways:

Factory Image Restore returns your hard Restore returns your computer to an System earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files. Dell drive to the operating state it was in when you purchased the computer. This procedure permanently deletes all data on the hard drive and removes any programs installed after you received the computer. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. If you received an Operating System disc with your computer, you can use it to restore your operating system. However, using the 52 Restoring Your Operating System Undoing the Last System Restore NOTE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. Click In the search box, type and press <Enter>. Click Next. Undo my last restoration and click System Restore Start

. 1. 2. 3. CAUTION: Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Starting System Restore 1. 2. Start System Restore Click In the search box, type and press <Enter>. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. Click screen. Next and remaining prompts on the 3. In the event that System Restore did not resolve the issue, you may undo the last system restore. 53 Restoring Your Operating System Dell Factory Image Restore WARNING: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers. Use Dell Factory Image Restore only as the last method to restore your operating system. This option restores your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computerincluding data filesare permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, 54 music files, and so on. If possible, back up all data before using Dell Factory Image Restore. Dell Factory Image Restore 1. Turn on the computer. When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options window. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again. Select The appears. Select a keyboard layout and click To access the recovery options, log on as a local user. To access the command prompt, type administrator in the User name field, then click OK. System Recovery Options window Repair Your Computer. Next. 2. 3. 4. 5. 6. 7. 8. 9. Next. The Confirm Data Deletion Dell Factory Image Restore. The Dell Click Factory Image Restore welcome screen appears. NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore. Click screen appears. NOTE: If you do not want to proceed with Factory Image Restore, click Cancel. Select the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition, then click Next. The restore process begins and may take five or more minutes to complete. A message appears when the operating system and factory-installed applications have been restored to factory condition. Click Finish to reboot the system. Restoring Your Operating System Operating System Reinstallation Before you Begin If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating state it was in before you installed the new device driver. See System Restore on page XX. CAUTION: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows, you need the following:

Dell Operating System disc 55 Restoring Your Operating System Drivers and Utilities disc Dell NOTE: The Drivers and Utilities disc contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities disc to load any required drivers. Depending on the region from which you ordered your computer, or whether you requested the disc, the Dell Drivers and Utilities disc and Operating System disc may not ship with your computer. Reinstalling Windows Vista The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software. 1. Save and close any open files and exit any open programs. Insert the Operating System disc. 2. 56 3. 4. 5. 6. 7. Exit if the Install Windows message Click appears. Restart the computer. When the DELL logo appears, press <F12>

immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. When the boot device list appears, highlight CD/DVD/CD-RW Drive and press <Enter>. Press any key to Follow the instructions on the screen to complete the installation. Boot from CD-ROM. Getting Help If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem:

1. Dell Technology Guide for more See Solving Problems on page XX for information and procedures that pertain to the problem your computer is experiencing. See the troubleshooting information. See Dell Diagnostics on page XX for procedures on how to run Dell Diagnostics. Fill out the Diagnostic Checklist on page XX. Use Dells extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See Online Services on page XX for a more extensive list of Dell Support online. 2. 3. 4. 5. 6. If the preceding steps have not resolved the problem, see Before You Call on page XX. NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures. NOTE: Dells Express Service Code system may not be available in all countries. When prompted by Dells automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions. NOTE: Some of the services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability. 57 Getting Help Technical Support and Customer Service Dells support service is available to answer your questions about Dell hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers. To contact Dells support service, see Before You Call on page XX and then see the contact information for your region or go to support.dell.com. DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to www.dell.com/DellConnect. 58 Online Services You can learn about Dell products and services on the following websites:

www.dell.com www.dell.com/ap only) www.dell.com/jp www.euro.dell.com www.dell.com/la Caribbean countries) www.dell.ca

(Asian/Pacific countries

(Japan only)

(Europe only)

(Latin American and

(Canada only) You can access Dell Support through the following websites and e-mail addresses:

Dell Support websites support.dell.com support.jp.dell.com support.euro.dell.com supportapj.dell.com

(Japan only)

(Europe only)

(Asia Pacific only) Getting Help Dell Support e-mail addresses mobile_support@us.dell.com support@us.dell.com la-techsupport@dell.com Caribbean countries only) apsupport@dell.com countries only)

(Asian/Pacific

(Latin America and Dell Marketing and Sales e-mail addresses apmarketing@dell.com countries only) sales_canada@dell.com

(Asian/Pacific

(Canada only) Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user: anonymous, and use your e-mail address as your password. 59 Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see Contacting Dell on page XX. Getting Help Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call your region, see Contacting Dell on page XX. If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call for your region, see Contacting Dell on page XX. 60 Returning Items for Repair Under Warranty or for Credit Prepare all items being returned, whether for repair or credit, as follows:

NOTE: Before you return the product to Dell, make sure to back up any data on the hard drive and any other storage device in the product. Remove any and all confidential, proprietary and personal information, as well as removable media, such as floppy disks, CDs, and PC Cards. Dell is not responsible for any of your confidential, proprietary and personal information; lost or corrupted data; or damaged or lost removable media that may be included with your return. Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box. For the telephone number to call for your region, see Contacting Dell on page XX. 1. 2. Getting Help 3. 4. 5. 6. Include a copy of the invoice and a letter describing the reason for the return. Include a copy of the Diagnostics Checklist

(see Diagnostic Checklist on page XX), indicating the tests that you have run and any error messages reported by the Dell Diagnostics

(see Dell Diagnostics on page XX). Include any accessories that belong with the item(s) being returned (power cables, software, guides, and so on) if the return is for credit. Pack the equipment to be returned in the original (or equivalent) packing materials. NOTE: You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery

(C.O.D.) packages are not accepted. NOTE: Returns that are missing any of the preceding requirements will be refused at Dells receiving dock and returned to you. 61 Getting Help Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dells automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer). Remember to fill out the following Diagnostics Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available. 62 Diagnostic Checklist Name:

Date:

Address:

Phone number:

Service Tag (bar code on the back or bottom of the computer):

Express Service Code:

Return Material Authorization Number (if provided by Dell support technician):

Operating system and version:

Devices:

Expansion cards:

Are you connected to a network? Yes /No Network, version, and network adapter:

Programs and versions:

See your operating system documentation to determine the contents of the computers start-up files. If the computer is connected to Getting Help To contact Dell for sales, technical support, or customer service issues:

support.dell.com. 1. 2. Visit Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page. Click Select the appropriate service or support link based on your need. Choose the method of contacting Dell that is convenient for you. Contact Us on the left side of the page. 3. 4. 5. a printer, print each file. Otherwise, record the contents of each file before calling Dell. Error message, beep code, or diagnostic code:

Description of problem and troubleshooting procedures you performed:

Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-

based support and service options. Availability varies by country and product, and some services may not be available in your area. 63 Finding More Information and Resources If you need to:

reinstall your operating system run a diagnostic program for your computer, reinstall laptop system software, or update drivers for your computer, and readme files learn more about your operating system, maintaining peripherals, RAID, Internet, Bluetooth, networking, and e-mail upgrade your computer with new or additional memory, or a new hard drive reinstall or replace a worn or defective part See:

the Operating System disk the Drivers and Utilities disk NOTE: Drivers and documentation updates can be found on the Dell Support website at support.dell.com. the Dell Technology Guide installed on your hard drive the Service Manual on the Dell Support website at support.dell.com NOTE: In some countries, opening and replacing parts of your computer may void your warranty. Check your warranty and return policies before working inside your computer. 64 If you need to:

find safety best practices information for your computer review Warranty information, Terms and Conditions (U.S. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement find your Service tag/Express Service Code You must use the service tag to identify your computer on support.dell.com or to contact technical support find drivers and downloads access technical support and product help check on your order status for new purchases find solutions and answers to common questions locate information for last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users Finding More Information and Resources See:

the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance the back or bottom of your computer the Dell Support website at support.dell.com 65 Specifications System model Dell Studio 1745 This section provides information that you may need when setting up, updating drivers for, and upgrading your computer. NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Help and Support and select Start the option to view information about your computer. Processor Type Intel Celeron Intel Pentium Dual-Core Intel Core2 Duo L1 cache External bus frequency L2 cache 1 MB 1 MB 2 MB/3 MB/6 MB 128 KB (Intel - 64 KB per core) 800/1066 MHz Computer information System chipset Mobile Intel Express GM 45 64 bit Data bus width 66 Computer information DRAM bus width Processor address bus width Flash EPROM Graphics bus ExpressCard ExpressCard controller Cards supported ExpressCard connector size dual-channel (2) 64-bit buses 32 bits 2 MB PCI-E X16 Intel ICH9ME ExpressCard/34 (34 mm) 1.5 V and 3.3 V 26 pins Specifications two user-accessible SODIMM connectors 1 GB, 2 GB, 4 GB 1067/1333 MHz SODIMM DDR3 1 GB 8 GB Memory Memory module connector Memory module capacities Memory type Minimum memory configuration Maximum memory configuration NOTE: For instructions on upgrading memory, see the Service Manual on the Dell Support website at support.dell.com. 67 Specifications Connectors Audio IEEE 1394a Mini-Card HDMI connector microphone-in connector, two stereo headphones/speakers connectors 4-pin mini, non-powered connector one Type IIIA full Mini-

Card slot, two half-size Mini-Card slots 19-pin Network adapter RJ45 connector USB Video two four-pin USB 2.0-

compliant connector 15-hole connector DisplayPort 20-pin connector 68 Connectors eSATA one seven-pin/four-pin eSATA/USB combo connector Communications Modem

(optional) Controller External V.92 56K USB Modem Hardware Modem Interface USB Network adapter Wireless 10/100/1000 Ethernet LAN on system board WLAN, WWAN, WiMax/

Wi-Fi, and WPAN with Bluetooth wireless technology Video Discrete:

Video type Video controller Video memory UMA:

Video type integrated on system board ATI Mobility Radeon HD 4570/4650 DDR3 512 MB/1 GB integrated on system board Video controller Mobile Intel GMA Video memory LCD interface TV support 4500MHD up to 358 MB of shared memory Low Voltage Differential Signaling (LVDS) HDMI 1.3 Audio Audio type Audio controller Stereo conversion Internal Interface Speaker Volume controls Camera Pixel Video Resolution Specifications 5.1 channel High Definition Audio IDT 92HD73C 24-bit (analog-to-digital and digital-to-analog) Intel High Definition Audio two 1.5 watt satellites and one 6.0 watt subwoofer program menus and media controls 2.0 megapixel 160 x 120 ~1600 x 1200

(160 x 120 ~ 1280 x 720 at 30 fps) 69 Specifications Camera Diagonal Viewing Angle Display Type Dimensions:

Height Width Diagonal 70 60 17.3 HD+ WLED backlight, TrueLife 17.3 FHD WLED backlight, 72% color gamut, TrueLife 17.3 FHD B+RG WLED backlight, 90% color gamut, TrueLife Display Maximum resolution Refresh rate HD+: 1600 x 900 FHD: 1920 x 1080 60 Hz Operating angle 0 (closed) to 140 Luminance Viewing Angles:

Horizontal 214.81 mm (8.46 inches) 381.89 mm (15.04 inches) 439.42 mm

(17.3 inches) Vertical Pixel pitch HD+: 220 nits FHD: 300 nits (both 72% and 90% CG) HD+: 40/40 FHD: 60/60 (both 72% and 90% CG) HD+: 15/30 (H/L) FHD: 50/50 (both 72% and 90% CG) HD+: 0.24 x 0.24 mm FHD: 0.20 x 0.20 mm Specifications Display Controls brightness can be controlled through keyboard shortcuts

(see the Dell Technology Guide for more information). Touch pad Size:

Width Height 100-mm (3.9-inches) sensor-active area 56-mm (2.2-inches) rectangle Battery Types and dimensions:

9-cell smart lithium ion Depth Keyboard (backlit) Number of keys 101 (U.S. and Canada); 102

(Europe); 105 (Japan); 104

(Brazil) QWERTY/AZERTY/Kanji 240 cpi Height Width Weight Layout Touch pad X/Y position resolution

(graphics table mode) 56.7 mm

(2.23 inches) 41.9 mm

(1.65 inches) 340.6 mm

(13.41 inches) 0.52 kg (1.15 lb) 71 Specifications Battery 6-cell smart lithium ion Depth Height Width Weight Voltage 56.7 mm

(2.23 inches) 22.2 mm

(0.87 inches) 206 mm

(8.11 inches) 0.35 kg (0.77 lb) 11.1 VDC (6/9 cell) Charge time

(approximate):

4 hours (when the computer is turned off) 72 Battery Operating time Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions. See Dell Technology Guide for more information on battery life. 300 discharge/charge cycles Life span

(approximate) Temperature range:

Operating Storage 0 to 35C

(32 to 95F) 40 to 65C

(40 to 149F) Coin-cell battery CR-2032 AC adapter Input voltage Input current 100240 VAC 1.5 A Input frequency 5060 Hz AC adapter Height Width Depth Specifications 16 mm (0.6 inches) 70 mm (2.8 inches) 147 mm (5.8 inches) Output power Output current 65 W 90 W Rated output voltage Dimensions:

90 W (E-Series) 65 W or 90 W Weight (with cables) 0.29 kg (0.64 lb) 4.43 A (maximum at 4-second pulse) 3.34 A (continuous) 5.62 A (maximum at 4-second pulse) 4.62 A (continuous) 19.5 +/- 1 VDC 90 W (D-Series) Height Width Depth 34.2 mm (1.3 inches) 60.8 mm (2.3 inches) 153.4 mm (6.0 inches) Weight (with cables) 0.46 kg (1.01 lb) 65 W (Auto Air Adapter) Height Width Depth 15 mm (0.5 inches) 66 mm (2.6 inches) 127 mm (5.0 inches) 73 Specifications AC adapter Weight (with cables) Temperature range:

Operating Storage Physical Height Width Depth Weight (with 6-cell battery) 74 0.26 kg (0.57 lb) 0 to 40C

(32 to 104F) 40 to 70C

(40 to 158F) 28 mm to 40 mm

(1.10 inches to 1.57 inches) 413.0 mm (16.26 inches) 280.5 mm (11.04 inches) configurable to less than 3.3 kg (7.27 lbs) Computer environment Temperature range:

Operating Storage 0 to 35C

(32 to 95F) 40 to 65C

(40 to 149F) Relative humidity (maximum):

Operating Storage 10% to 90%

(noncondensing) 5% to 95%

(noncondensing) Maximum vibration (using a random vibration spectrum that simulates user environment):

Operating 0.66 GRMS Non-Operating 1.30 GRMS Computer environment Maximum shock (measured hard drive operating with Dell Diag continuous read on hard drive and a 2-ms half-sine pulse. Also measured with hard drive in head-parked position and a 2-ms half-sine pulse for non-operating):

Operating Non-Operating Altitude (maximum):

Operating 110 G 160 G Storage Airborne contaminant level 15.2 to 3048 m

( 50 to 10,000 ft) 15.2 to 10,668 m

(50 to 35,000 ft) G2 or lower as defined by ISA-

S71.04-1985 Specifications 75 Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. 76 Appendix 77 Index A airflow, allowing 5 B backups creating 37 C calling Dell 62 CDs, playing and creating 35 computer capabilities 35 computer, setting up 5 computer stand 6 connect(ing) to the Internet 10 conserving energy 36 78 Contacting Dell online 63 customer service 58 customizing your desktop 36 your energy settings 36 D damage, avoiding 5 data, backing up 37 DellConnect 58 Dell Diagnostics 49 Dell Factory Image Restore 52 Dell Support Center 46 Dell support website 65 Dell Technology Guide for futher information 64 Diagnostic Checklist 62 DisplayPort connector 22 drivers and downloads 65 DVDs, playing and creating 36 E email addresses for technical support 59 energy conserving 36 F finding more information 64 FTP login, anonymous 59 H hardware problems diagnosing 49 Hardware Troubleshooter 49 help getting assistance and support 57 I installing the stand 6 Internet connection 14 ISP Internet Service Provider 14 M memory problems solving 42 N network connection fixing 41 network speed testing 40 Index 79 Index P power problems, solving 41 power strips, using 7 problems, solving 39 products information and purchasing 60 R reinstalling Windows 52 resources, finding more 64 restoring factory image 54 S setup, before you begin 5 shipping products for return or repair 61 SIM 13 software features 35 80 software problems 43 solving problems 39 specifications 66 support email addresses 59 support sites worldwide 58 System Messages 47 system reinstall options 52 System Restore 52 U USB PowerShare 23 V ventilation, ensuring 5 W warranty returns 61 Windows, reinstalling 52 Windows Vista 10 Program Compatibility Wizard 44 reinstalling 56 wired network network cable, connecting 8 wireless network connection 40 Index 81 Printed in the U.S.A. www.dell.com | support.dell.com 0K027RA00

PCI Express Mini-card Integration & Design Guide Version 2.3 2 Notice: Restricted Proprietary Information and subject to the confidentiality restrictions contained in any applicable non-disclosure agreement. Copyright Novatel Wireless, Inc. (2006) The information contained in this document is the exclusive property of Novatel Wireless, Inc. All rights reserved. Unauthorized reproduction of this manual in any form without the expressed written approval of Novatel Wireless, Inc. is strictly prohibited. This manual may not, in whole or in part, be copied, reproduced, translated, or reduced to any electronic or magnetic storage medium without the written consent of a duly authorized officer of Novatel Wireless, Inc. The information contained in this document is subject to change without notice and should not be construed as a commitment by Novatel Wireless, Inc. unless such commitment is expressly given in a covering document. Novatel Wireless, Inc. makes no warranties, either expressed or implied, regarding this document, its merchantability, or its fitness, for any particular purpose. Legal Disclaimer This document and the information contained in the PCI Express Mini-card Integration &

Design Guide (together, the Information) is provided to you by Novatel Wireless for informational purposes only. Novatel Wireless is providing the Information because Novatel Wireless believes the Integration and Design Guidelines may be useful. The Information is provided on the condition that you will Revision 0.1 Novatel Wireless 3 be responsible for making your own assessments of the information and are advised to verify all representations, statements and information before using or relying upon any of the Information. Although Novatel Wireless believes it has exercised reasonable care in providing the Information, Novatel Wireless does not warrant the accuracy of the Information and is not responsible for any damages arising from its use or reliance upon the Information. You further understand and agree that Novatel Wireless in no way represents, and you in no way rely on a belief, that Novatel Wireless is providing the information in accordance with any standard or service (routine, customary or otherwise) related to the consulting, services, hardware or software industries. NOVATEL WIRELESS DOES NOT WARRANT THAT THE INFORMATION IS ERROR-FREE. NOVATEL WIRELESS IS PROVIDING THE INFORMATION TO YOU "AS IS" AND "WITH ALL FAULTS." NOVATEL WIRELESS DOES NOT WARRANT, BY VIRTUE OF THIS DOCUMENT, OR BY ANY COURSE OF PERFORMANCE, COURSE OF DEALING, USAGE OF TRADE OR ANY COLLATERAL DOCUMENT HEREUNDER OR OTHERWISE, AND HEREBY EXPRESSLY DISCLAIMS, ANY REPRESENTATION OR WARRANTY OF ANY KIND WITH RESPECT TO THE INFORMATION, INCLUDING, WITHOUT LIMITATION, ANY REPRESENTATION OR WARRANTY OF DESIGN, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, OR ANY REPRESENTATION OR WARRANTY THAT THE INFORMATION IS APPLICABLE TO OR INTEROPERABLE WITH ANY SYSTEM, DATA, HARDWARE OR SOFTWARE OF ANY KIND. NOVATEL WIRELESS DISCLAIMS AND IN NO EVENT SHALL BE LIABLE FOR ANY LOSSES OR DAMAGES OF ANY KIND, WHETHER DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR EXEMPLARY, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, LOSS OF GOODWILL, COVER, TORTIOUS CONDUCT OR OTHER PECUNIARY LOSS, ARISING OUT OF OR IN ANY WAY RELATED TO THE PROVISION, NON-PROVISION, USE OR NON-USE OF THE INFORMATION, EVEN IF YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES. Revision 0.1 Novatel Wireless 4 Table of Contents Reference Documents ................................................................................................................ 7 PCI Express Mini Card References............................................................................... 7 3GPP References ......................................................................................................... 7 Notices......................................................................................................................................... 9 Safety Warning ............................................................................................................. 9 Federal Communications Commission Notice (FCCUnited States) ......................... 10 Radio Frequency Exposure Requirements.................................................................. 10 Compliance & Certification Requirements................................................................... 11 Windows Platforms ..................................................................................................... 12 Technical Support Contacts ........................................................................................ 12 Getting Started.......................................................................................................................... 13 General....................................................................................................................... 13 Setting Up ................................................................................................................... 13 Product Overview ..................................................................................................................... 20 HSDPA Module Overview ........................................................................................... 20 Network Overview .................................................................................................. 21 Application Software Overview.................................................................................... 21 Device Specifications ............................................................................................................... 23 PCI Express Mini Card................................................................................................ 23 EU850D EnvelopeInterface Specification.................................................................... 27 Interface Specification................................................................................................. 28 Environmental............................................................................................................. 32 Integrator Design Elements: Antenna, SIM & SMBus ........................................................... 33 Antenna ...................................................................................................................... 33 SIM Design Guidelines................................................................................................ 36 SM Bus Design Guidelines ......................................................................................... 44 MobiLink Connection Manager ................................................................................................ 46 GENERAL FEATURES............................................................................................... 46 MOBILINK FEATURES ........................................................................................... 50 Appendix C - Regulatory Approval and Compliance ............................................................. 75 FCC (Federal Communication Commission)............................................................... 75 CE (Conformance European)...................................................................................... 76 Appendix D - Reference Parts Specifications......................................................................... 78 Appendix I - Glossary ............................................................................................................... 82 Table of Figures Figure 2:

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EU860D/EU870D Module .................................................................................. 24 EU860D/EU870D Module .................................................................................. 25 PCIe Minicard Module Envelope........................................................................ 26 Total Radiated Power ........................................................................................ 34 Plug-in SIM (shown from contact side)............................................................... 36 IO driver and pull-ups......................................................................................... 38 Reference circuit................................................................................................ 39 Revision 0.1 Novatel Wireless 5 SM Pull-up Configuration ................................................................................... 45 Main MobiLink Display....................................................................................... 47 Skin Design........................................................................................................ 48 On-Line Help...................................................................................................... 49 Status Indication ................................................................................................ 50 3G Wireless View .............................................................................................. 51 WiFi View........................................................................................................... 52 HotSpot Activation ............................................................................................. 53 Network Connection........................................................................................... 53 Ethernet View .................................................................................................... 54 Connection Button ............................................................................................. 55 3G Profiles......................................................................................................... 56 Profile Settings................................................................................................... 57 Different Tab Settngs......................................................................................... 57 Profile Wizard Step 1 ......................................................................................... 58 Profile Wizard Step #2 ....................................................................................... 59 Profile Wizard Step #3 ....................................................................................... 59 General Tab....................................................................................................... 60 Mobile Tab......................................................................................................... 61 WiFi Tab ............................................................................................................ 62 WAP Window..................................................................................................... 62 Ethernet Tab...................................................................................................... 63 AP Window ........................................................................................................ 63 CDMA ................................................................................................................ 64 UMTS/HSDPA ................................................................................................... 64 Report Log......................................................................................................... 65 Desktop Transparency....................................................................................... 66 About Dialogue .................................................................................................. 67 Enter PUK.......................................................................................................... 67 Configuration Menu............................................................................................ 67 Quick Access Button Default Functions ............................................................. 68 MobiLink SMS Client.......................................................................................... 69 Compose Message............................................................................................ 71 Address Book .................................................................................................... 73 Select Group Contacts....................................................................................... 74 RF Connector .................................................................................................... 78 Mini PCI Express Connector.............................................................................. 79 Figure 9:

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Table of Tables EU860D/870D & E725 Environmental Specification ................................................................... 32 GSM-1900 Test Frequencies ...................................................................................................... 34 Table 1: SIM interface signals..................................................................................................... 37 Table 2: VCC electrical requirements.......................................................................................... 37 Table 3: RST electrical requirements .......................................................................................... 38 Table 4: CLK electrical requirements .......................................................................................... 38 Table 5: IO electrical requirements ............................................................................................. 38 Status Indication ......................................................................................................................... 50 3G Indicators............................................................................................................................... 54 Menu Subjects ............................................................................................................................ 55 General Tab Features................................................................................................................. 60 Mobile Tab Features ................................................................................................................... 61 Identity Properties ....................................................................................................................... 64 Revision 0.1 Novatel Wireless 6 Report Values ............................................................................................................................. 65 Mailbox List................................................................................................................................. 69 Fields List.................................................................................................................................... 70 Tool Bar Button........................................................................................................................... 71 Destination Addresses ................................................................................................................ 72 Address Books............................................................................................................................ 73 R&TTE........................................................................................................................................ 76 GSM/GPRS European Regulations ............................................................................................ 77 Revision 0.1 Novatel Wireless 7 Reference Documents PCI Express Mini Card References PCI Express Mini Card Electromehcanical Specification Revision 1.0 June 2, 2003 PCI Express Card Electromechancil Specification revision 1.1 March 28th 2005 SMBus Specification, Revision 2.0 The I2C-BUS SPECIFICATION Version 2.1 January 2000 3GPP References The following documents contain provisions which, through reference in this text, constitute provisions of the present document. References are either specific (identified by date of publication, edition number, version number, etc.) or non-specific. For a specific reference, subsequent revisions do not apply. For a non-specific reference, the latest version applies. In the case of a reference to a 3GPP document (including a GSM document), a non-specific reference implicitly refers to the latest version of that document in the same Release as the present document.

[1]

[2]

[3]

[4]

[5]

[6]

[7]

[8]

[9]

[10]

[11]

[12]

[13]

Void. 3GPP TS 23.038: "Alphabets and language-specific information". 3GPP TS 23.040: "Technical realization of the Short Message Service (SMS) ". 3GPP TS 23.041: "Technical realization of the Cell Broadcast Service (CBS)". 3GPP TS 24.008: "Mobile Radio Interface Layer 3 specification; Core Network Protocols; Stage 3". 3GPP TS 24.011: "Short Message Service (SMS) support on mobile radio interface". 3GPP TS 24.012: "Cell Broadcast Service (CBS) support on the mobile radio interface". 3GPP TS 27.001: "General on Terminal Adaptation Functions (TAF) for Mobile Stations (MS)". 3GPP TS 27.007: "AT command set for User Equipment (UE)". 3GPP TS 51.011: "Specification of the Subscriber Identity Module - Mobile Equipment (SIM - ME) interface". ITU-T Recommendation V.25ter: "Serial asynchronous automatic dialing and control". ITU-T Recommendation V.24: "List of definitions for interchange circuits between data terminal equipment (DTE) and data circuit-terminating equipment (DCE)". ITU-T Recommendation E.164: "The international public telecommunication numbering plan". Novatel Wireless Revision 0.1 8

[14]

ITU-T Recommendation E.163: "Numbering plan for the international telephone service". 3GPP TR 21.905: "Vocabulary for 3GPP Specifications".

[15]

[16] 3GPP TS 31.102: "Characteristics of the USIM application. Revision 0.1 Novatel Wireless 9 Notices Safety Warning The EU850D, EU860D & EU870D products may not be used in an environment where radio frequency equipment is prohibited or restricted in its use. This includes aircraft/airports, hospitals, and other sensitive electronic areas. Do not operate RF devices in an environment that may be susceptible to radio interference resulting in danger, specifically:

Areas where prohibited by the law Follow any special rules and regulations and obey all signs and notices. Always turn off the host device when instructed to do so, or when you suspect that it may cause interference or danger. Where explosive atmospheres may be present Do not operate your modem in any area where a potentially explosive atmosphere may exist. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Be aware and comply with all signs and instructions. Users are advised not to operate the modem while at a refueling point or service Users are reminded to observe restrictions on the use of radio equipment in fuel depots (fuel storage and distribution areas), chemical plants or where blasting operations are in progress. station. marked. Areas with a potentially explosive atmosphere are often but not always clearly Potential locations can include gas stations, below deck on boats, chemical transfer or storage facilities, vehicles using liquefied petroleum gas (such as propane or butane), areas where the air contains chemicals or particles, such as grain, dust or metal powders, and any other area where you would normally be advised to turn off your vehicle engine. Near Medical and life support equipment Do not operate your modem in any area where medical equipment, or life support equipment may be located, or near any equipment that may be susceptible to any form of radio interference. In such areas, the host communications device must be turned off. The modem may transmit signals that could interfere with this equipment. On an aircraft, either on the ground or airborne In addition to FAA requirements, many airline regulations state that you must suspend wireless operations before boarding an airplane. Please ensure that the host device is turned off and your modem is removed from the card slot prior to boarding aircraft in order to comply with these regulations. The modem can transmit signals that could interfere with various onboard systems and controls. While operating a vehicle The driver or operator of any vehicle should not operate a wireless data device. Doing so will detract from the driver or operator's control and operation of that Revision 0.1 Novatel Wireless 10 vehicle. In some countries, operating such communication devices while in control of a vehicle is an offence. Under extended operation the EU850D, EU860D and EU870D modem will generate a noticeable amount of heat. Like all PC Cards, the modem generates heat during normal operation and will be heated by the host computer. For this reason it is recommended that after extended periods of operation, prior to removal and handling, you allow the modem to cool down. Federal Communications Commission Notice (FCCUnited States) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Contact your service provider for help. Warning: Changes or modifications made to this equipment not expressly approved by Novatel Wireless may void the FCC authorization to operate this equipment. This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation. Radio Frequency Exposure Requirements In general, for the United States market, the embedded modules are treated as mobile devices as per FCC CFR47 paragraph 2.1091. A mobile device is defined as a transmitting device designed to be used in other than fixed locations and to generally be used in such a way that a separation distance of at least 20 cm is normally maintained between the transmitters radiating structure(s) and the body of the user or nearby persons. CE (Conformit Europenne or European Conformity) This module will be tested to and conforms to the regulatory requirements of the European Union and has attained CE Marking. The CE Mark is a conformity marking consisting of the letters "CE". Revision 0.1 Novatel Wireless 11 The CE Mark applies to products regulated by certain European health, safety and environmental protection legislation. The CE Mark is obligatory for products it applies to: the manufacturer affixes the marking in order to be allowed to sell his product in the European market. Radiocommunications and Telecommunications Terminal Equipment Industries (R&TTE) This is mandatory for European operation and the directive applies to products using the radio frequency spectrum and all equipment attached to public telecommunications networks. This product conforms to the essential requirements of the Radiocommunications and Telecommunications Terminal Equipment Directive (R&TTE) 1999/5/EC with respect to the following articles:

3.1a Safety 3.1b EMC 3.2 Spectrum A notified body will determine that this device has properly demonstrated that the requirements of the directive have been met and has issued a favorable certificate of expert opinion. As such the device will bear the notified body number (TBD) after the CE Mark. Compliance & Certification Requirements PCS Type Certification Review Board (PTCRB) PTCRB Certification is mandated and the product is technically evaluated to meet the minimum requirements for registration on the PTCRB Operators networks. The purpose of the PTCRB is to provide the framework within which GSM Mobile Equipment (ME) Type Certification can take place for members of the PTCRB. The PTCRB process is recommended for all Manufacturers who wish to have their products operating within the areas served by the PTCRB Operators. This includes but is not limited to determination of the test specifications and methods to implement the Type Certification process for GSM Mobile Equipment. PTCRB type certification will be based on GSM and OMA (Open Mobile Alliance) Specifications with modifications per North American Standards and additional requirements from FCC rules, and any other government agency that may have jurisdiction and or competence in the matter. Additions to the PTCRB Specifications will be developed by the GSM operators. The additions will be limited to MS-related features. The PTCRB document NAPRD 03 (Permanent Reference Document) will be modified to include references to the above specifications once they are written and accepted by majority of the review board. To learn more about device certifications, please visit the PTCRB Website. You must sign up as a member to gain access Revision 0.1 Novatel Wireless 12 Global Certification Forum (GCF), The Global Certification Forum (GCF) is an independent organization with a wide-ranging membership of operators, equipment manufacturers and other interested parties. The actions of the Forum are actively supported by key staff from the Association Technical Projects operation and by the Association Executive Management Committee. GCF is recommended but not mandatory for attachment to the European network. It is a partnership between network operators and terminal manufacturers and allows independent interoperability validation of the 2G and 3G mobile wireless terminal. GCF is typically required for formal carrier technical acceptance of the mobile wireless terminal. Membership of GCF is entirely voluntary. Full GCF membership is open to mobile terminal manufacturers and network operators. Other interested members of the mobile wireless community, including test laboratories and test equipment manufacturers, may participate in GCF as observers. The current membership includes almost 150 network operators worldwide, more than 35 leading terminal manufacturers and over 50 test equipment manufactures. Members decide the organization and administration of the forum at regular Steering Group meetings. Technical issues associated with testing new terminals and features are reviewed at regular Agreement Group meetings by manufacturers, test laboratories and other observers. To learn more about device certifications, please visit the GCF Website. The website identifies manufacture, terminal names and the date which the terminal was certified. You must sign up as a member to gain full access. Windows Platforms The Phoenix API will interface with your top level applications and provide the abstraction of the module specifics to the upper applications. Please refer to the Phoenix API Interface Appendix for details. Please refer to the MobiLink Phoenix SDK chapter for details on developing applications and communicating with the modem on Windows platforms. Technical Support Contacts WWW: http://www.nvtl.com/support/index.html Email: support@novatelwireless.com Novatel Wireless Revision 0.1 Getting Started General 13 The purpose of this document is to provide advance design and integration information to assist in the integration planning and evaluation of Novatel Wireless PCI Express Mini-cards. This document is intended to specify key components of the integration tools available for the Novatel Wireless line of PCI Express Mini-cards. The EU850D, EU860D & EU870D are Novatel Wireless versatile modules that add WWAN capability to other devices. They were developed to be integrated into other devices based on the PCI Express Mini-card specification 1.0. The EU850D, EU860D and EU870D will work with all Windows driven laptops given the drivers are properly installed. When MobiLink is installed on a Windows OS system it will automatically include the drivers necessary to communicate with the PCI Express Mini-card. MobiLink is Novatels Windows application manager for the PCI Express Mini Card. MobiLink provides an easy interface to make a data connection, change operating parameters, and view alerts such as SMS or signal strength indicator. However, anyone can still install the drivers manually. In addition, once the drivers are installed, following the Phoenix Client API functions, anyone could develop their Client side software manager to interact with the PCI Express Mini-card. When using any of these devices, EU850D, EU860D or the EU870D, activation is required for the device to be allowed on the operators network. For example, Sprint requires the customer to run IOTA (Internet Over-The-Air) provisioning to prepare the device to work on the wireless network. Please refer to the Customer Configuration section on provisioning with IOTA for assistance. The EU850D, EU860D and EU870D require a valid SIM card before it can be used on the operators wireless network. Please refer to the Customer Configuration section on PRI for further information. Setting Up The purpose of this section is to assist in the initial connection and provide the reader with instructions for how to setup and establish communication with the Novatel Wireless line of PCI Express Mini-card. The following setup guide refers to an HSDPA Mini-card for convenience of the set up discussion. The same setup is valid for both the HSDPA and EVDO Mini-cards. Setting up and establishing communication with the Novatel Wireless PCI Express Mini-card involves:

o Connecting the PCI Express Mini-card to the computer and the Development Board. o Establishing communication with the PCI Express Mini-card and determining the o Setting up and using the HyperTerminal program to communicate with the Mini-card computer COM Port being used. CONNECTING THE PCI EXPRESS MINI-CARD TO THE COMPUTER AND THE DEVELOPMENT BOARD Insert the PCI Express Mini-card into the Development Board (Novatel Wireless Part # 01017568) by sliding the connector end of the Mini-card into the Molex connector. Push down on the opposite end of the Mini-card until the 2 black locking tabs snap into place. Revision 0.1 Novatel Wireless 14 Connect an A to B USB cable from the Development Board to the computer USB port. When ready to power up the modem, plug the AC wall adaptor that came with the Development board into the wall. If desired, the Development Board can be powered by a bench top power supply. See the Hardware Development Kit section for more details. Figure 1 Modem Interface Board and Cables ESTABLISHING COMMUNICATION WITH THE PCI EXPRESS MINI-CARD AND DETERMINING THE COMPUTER COM PORT BEING USED Once the modem is powered up and connected, you should hear a sound indicating the computer has recognized the modem. Determining the Computers Active Primary COM Port To verify the computers recognition of the modem and to verify which Primary COM Port it is connected to, navigate to Start\Control Panel\Phone and Modem Options and then click on the Modems tab within the Phone and Modem Options window. Refer to Figure 2 below. Revision 0.1 Novatel Wireless 15 Figure 2 Phone and Modems Options Window Look for the Novatel Wireless Merlin HSDPA Modem item on the list. To the right of this item in the Attached To column, you will see a COM port number - make a note of this Primary COM Port Number. If you do not see any COM No. for this item and you only see Not Present, then this indicates that the modem is not being recognized and is not attached to a COM Port on the computer. In this case, make sure the USB and power cable are properly connected at both ends. If the modem has properly booted up, with no SIM in the SIM holder, the WAN LED on the Development Board should be blinking at a steady rate. If there is a SIM in the SIM Holder, the LED will be solid green. Determining the Computers Active Secondary or Status COM Port To verify which Secondary, or Status COM Port the modem is connected to, navigate to Start\Control Panel\System. After you have double-clicked on the System Icon, click on the Hardware Tab within the System Properties window. Now click on the Device Manager tab. In the Device Manager window, click on the + beside Modems to expand this item. You should now see the Novatel Wireless Expedite HSDPA Modem, or something similar listed here. Refer to Figure 3 below. Now click on the + beside Ports (COM & LPT) to expand this item. You should now see the Novatel Wireless Expedite HSDPA Status Port (COM XX) listed here. This is the Secondary or Status COM port Number. Again, refer to Figure 3 below. Make a note of this Port Number. Revision 0.1 Novatel Wireless 16 Figure 3 Device Manager Window Showing the Computers Active Status COM Port SETTING UP HYPERTERMINAL TO COMMUNICATE WITH THE MODEM Ensure that the Mini-card is still powered on with a USB connection to the computer, and that it is recognized by the computer as per the previous step. Open up a HyperTerminal session by navigating to Start\All Programs\Accessories\Communications\HyperTerminal. Revision 0.1 Novatel Wireless 17 Type in a Connection Description title, such as the Active Primary COM Port number that was identified earlier - click OK. See Figure 4 below as an example:

Figure 4 HyperTerminal Connection Description Window In the Connect Using pull down menu, select the proper COM port (Primary COM port number), that the computer is using to communicate with the modem, then click OK. See the example in Figure 5 below:

Figure 5 HyperTerminal COM Port Selection Window Revision 0.1 Novatel Wireless 18 When the COM XX Properties window comes up, just click on OK as there is no need to select or modify any of these settings. Refer to Figure 6 below:

Figure 6 HyperTerminal Properties Window Now the modem should be automatically connected, as will be indicated in the bottom left corner of the HyperTerminal window. To further ensure there is communication to the modem, type ATI and press ENTER. The modem manufacturer, model number, FW revision and IMEI information will then be returned as is shown in Figure 7 below. If no information is returned in the HyperTerminal window after typing ATI, then click on the Disconnect tab at the top of the HyperTerminal window (or click on Call\Disconnect). Reconnect by clicking on the Connect tab at the top of the HyperTerminal window (or click on Call\Connect). Now type ATE which will enable the echo function of the modem and therefore will allow the characters typed in the HyperTerminal window to be displayed. Once this has been done, retype the ATI command and all the modem information should now be displayed in the HyperTerminal window. Figure 7 HyperTerminal Communication Window Novatel Wireless Revision 0.1 19 Revision 0.1 Novatel Wireless 20 Product Overview The purpose of this section is to provide a high level overview of the EU850D, EU860D &

EU870D HSDPA modules. EU850D HSDPA Module Overview The EU860D is primarily targeted for the North American market while the EU850D and EU870D are primarily targeted for the European market. They are both wireless modem modules designed to be embedded into laptop computers and other host devices. The EU850D and EU870D will operate in the 850/900/1800/1900 GPRS/EDGE bands and in the 850/1900/2100D UMTS/HSDPA band. The 2100 band supports receive diversity as indicated by the D appended to the bands frequency. The EU870D is built on the MSM6280/RF Platform D chipset from Qualcomm with Equalizer and receive Diversity supported. This product will be commercially launched operating up to 3.6 Mbps and will be capable of future upgrade to 7.2Mbps. The EU860D will operate in the 850/900/1800/1900 GPRS/EDGE bands, and 850D/1900D/21200 UMTS/HSDPA band. The 850D/1900D bands supports receive diversity as indicated by the D appended to the bands frequency. The EU860D is built on the MSM6280/RF Platform D chipset from QualcommTM with Equalizer and receive Diversity supported. This product will be commercially launched operating up to 3.6 Mbps and will be capable of future upgrade to 7.2Mbps. The modules will be compatible with Windows compliant applications including VPN, e-mail, and web browsing. The core protocol stack will be supplied by Qualcomm and contains UMTS, HSDPA, GPRS and EDGE technologies. Around this core, Novatel Wireless has created the firmware drivers that provide access to the hardware on the embedded modem. The feature set is comprised of the data device features supported in the Qualcomm protocol stack. The hardware consists of a PCI Express Mini Card compliant interface (except as detailed herein), a baseband chipset from Qualcomm, an RF radio chipset from Qualcomm, and the various other components used to support these major components. Revision 0.1 Novatel Wireless HSDPA Module Key Feature List 21 Release 5 HSDPA Category 6 o Triband- UMTS/HSDPA 850/1900/2100 o Up to 3.6 Mbps DL o Up to 384Kbps UL EDGE/GPRS class 12 Quadband- GPRS/EDGE 850/900/1800/1900 GPS SIM/USIM MobiLink and SDK available for third party dashboards Advanced HSDPA equalizer support HSDPA Category 8 (7.2 Mbps DL) Upgrade based on Qualcomm (Rel. 4.x Dec. 2006) Network Overview HSDPA (High Speed Downlink Packet Access) HSDPA is based on WCDMA and is standardized as part of 3GPP Release 5 WCDMA specifications. The new modulation method improves system capacity and increases user data rates in the downlink direction. Key performance improvements are:

Adaptive modulation and coding Fast packet scheduling function as controlled by the Node B (base station or BTS), rather than by the radio network controller (RNC). Fast retransmissions (HARQ-Hybrid Automatic Repeat Request) with incremental redundancy The WCDMA system normally carries user data over dedicated transport channels, or DCHs. HSDPA introduces a new transport channel type, High Speed Downlink Shared Channel (HS-

DSCH) that makes efficient use of radio frequency resources and accounts for bursty packet data. The High Speed Downlink Shared Channel (HS-DSCH) shares multiple access codes, transmission power and also shares infrastructure hardware between several users. The radio network resources can efficiently serve a large number of users who are accessing bursty data. Application Software Overview MobiLink connection manager Novatel Wireless provides Mobilink application software. The software is defined in later Chapters. MobiLink connection manager software to install and configure modem (for all supported platforms) Revision 0.1 Novatel Wireless Key Features 22 AT Command Set Support per IS-707 Fully compatible and interoperable with current Microsoft OS platforms: PPC 2000/2002/HPC, Windows 98, Windows 2000, Windows ME, & Windows XP Integrated drivers for Windows OS, configurable as either a modem or network card PCI Express Mini-card compatible hardware interface Compatibility with all major brands of PC's and PPC computing platforms Sleep Mode capabilities Uses common base technology shared with OEM Module On-line help, getting started guide, documentation All software applications necessary to communicate with the PCI Express Mini IS-683A compliant - Over-The-Air activation and parameter update capabilities. Card will operate with the following platforms: PPC 200/2002/HPC, Windows 98, Windows 2000, Windows ME, & Windows XP All software shall support 640x480, 640x240, and 800x600 color and monochrome displays MobiLink allows the user to configure the modem easily MobiLink provides diagnostic capability MobiLink provides a Help menu that is Context Sensitive Revision 0.1 Novatel Wireless 23 Device Specifications PCI Express Mini Card Novatel Wireless has designed a line of embedded broadband access modules around the PCI Express Mini Card Specification 1.11 . This product line provides platform developers and system integrators with the ability to enable global 3G broadband access. The governing body for PCI Express standardization is PCI SIG (Peripheral Component Interconnect Special Interest Group.) The website for PCI SIG can be found at the following URL:

www.pcisig.com/home 1 Customizations that deviate from the PCI Express Card Electromechancil Specification revision 1.1 are noted in this document Revision 0.1 Novatel Wireless 24 Figure 2:

EU860D/EU870D Module Revision 0.1 Novatel Wireless 25 Figure 3:

EU860D/EU870D Module Revision 0.1 Novatel Wireless 26 Figure 4:

PCIe Minicard Module Envelope 5.0 mm 1.35 mm Revision 0.1 Novatel Wireless 27 EU850D Envelope Revision 0.1 Novatel Wireless 28 Interface Specification Host Interface The EU850D, EU860D and EU870D are designed to meet the PCI Express Mini-Card specification. The table below gives a description of the pin-out and usage. The USB option of the specification is supported. Deviations from the Mini PCI Express card specification 1.1 are noted. Notes:

No Connect NC W_DISABLE Radio Transmit Disable NC/XXXX PCM_XXXX Standard product will have No Connect, Population option, PCM Voice interface (Data in, Data out, Sync & clock) Revision 0.1 Novatel Wireless 29 USB Interface The Mini card acts as a peripheral device and supports the USB 2.0 standard at low speed (1.5 Mbps) and full speed (12 Mbps). It does not support the high speed (480 Mbps) mode of operation. Subscriber Identification Module (SIM) Interface A 4 line SIM interface is provided on the mini-card edge connector for the EU860D. The EU850D has an onboard SIM connector. The signal levels comply with the ETSI standard Specification of the 3 Volt Subscriber Identity Module - Mobile Equipment (SIM-ME) interface (GSM 11.12 version 4.3.1). Note that no ESD protection will be provided on the mini-card. The host device is expected to provide the ESD protection at the SIM connector for the EU850D, EU860D and EU870D. The OEM Module supports a 3.0V SIM as described in ETSI 11.12. The relevant signals are brought out on the 70 pin connector. The SIM interface shall support 1.8 V USIMs The SIM interface shall support 3.0V USIMs The SIM interface shall support 3.0V SIMs The USIM will be provided by the host. A SIM connector is not included on the mini-card. The interface to the USIM is provided on the host interface connector. A recommended interface card design criteria is available from Novatel. Please refer to the Integrator Design Elements:

Antenna, Power & SIM section for further details. Revision 0.1 Novatel Wireless Power Supply 30 The card shall operate within specification for the voltage range of 3.00 to 3.56 V with the nominal voltage being 3.3 V. The RF connectors shall be Hirose U.FL-R-SMT or equivalent. This connector is designed for a limited number of insertions. For an embedded application this is expected to be acceptable. The connector location shall be as shown below:

Diversity/GPS Primary The EU850D, EU860D and EU870D are designed to be connected to an external antenna integrated into the host system. The antenna port presents a nominal 50 impedance. Diversity The EU860D shall support diversity on the UMTS/HSDPA 850 and 1900 bands. Roaming onto the 2100 band is supported. The EU850Dand EU870D shall support diversity on the UMTS/HSDPA 2100 bands. Roaming onto the 850 and 1900 bands is supported. The EU850D, EU870D and EU860D shall operate in the 850/900/1800/1900 GPRS/EDGE bands Diversity is not supported in the GPRS/EDGE bands. Revision 0.1 Novatel Wireless GPS 31 GPS is supported. EU860D/EU870D/EU850D The HSDPA module receives GPS signals on the diversity antenna. The HSDPA module will support the following GPS features to the extent the associated application and network also supports the operation of the features identified below. Thus some of the features will not be operational until the application and/or network support is available. GPS Features GPS Standalone runs well without network GPS MS-Based gives fast fix and better sensitivity - requires periodic PDE support GPS MS-Assisted best coverage and best accuracy - requires constant PDE support GPS Control Plane network service completion GPS SMS Remote initiation with service payload for GPS tracking (planned) GPS Application Services Simultaneous GPS fix and data session Autonomous GPS with caching of ephemeris and last fix Interfaces Serial NMEA interface pass-through MobiLink API for location request, tracking SMS Activated Location Responder GPS Timer and Fencepost trigger Application Common GPS client on host device Popular Adapters to Browser, Map, Traffic & POI client apps Vertical Market Subsystem enabler client tracking & fixing Possible Location Server / Dispatch Assist Revision 0.1 Novatel Wireless 32 Environmental The E725, EU850D, EU860D and EU870D will be compliant with the Mini PCI Express Electromechanical specification as detailed in the table below. It should be noted that Novatel Wireless cannot guarantee that the host device (laptop; PDA;

notebook etc.) will be able to endure these same environmental conditions. Users are advised to consult the host device documentation for specifications and observe any restrictions of use. E725, EU850D/860D/870D Environmental Specification Parameter Low Temperature Storage High Temperature Storage Low Temperature Operating High Temperature Operating Relative Humidity ESD EVDO Rev A ESD HSDPA USB & SIM Pins only E725

-30 C 85 C

-20 C 65 C2 EU850D/860D/870D

-30 C 85 C 0 C Note 1 65 C 95% maximum (non condensing) 8kV Air / 4kV Contact 95% maximum (non condensing) Vibration and High Frequency 147m/s2 (15G) peak; 10 to 2000 Hz Drop 75 cm 8kV Air / 4kV Contact Performance Criterion 3 147m/s2 (15G) peak; 10 to 2000 Hz 75 cm Note 1: Low Temp Operation limit under review pending component review. Design target -20 C Note 2: Limit under review, design target for USB & SIM pins IEC 61000-4-2; Level 4 (ESD) 15kV air, 8kV contact. The E725 product operates in a reliable fashion consistent with CDMA (IS-98C) and PCMCIA V2.1 standards. It will withstand three-foot drop and still remain functional. Electrostatic Discharge and Electro-Magnetic Interference The modem does not protect itself from ESD. It is the responsibility of the host to ensure that there will not be any harmful discharges to the modem. With regard to EMI, the modem will meet FCC part 15 for North American markets, and ETSI EN 301 489-1 for European markets. This device when incorporated in any other product may require FCC and/or other approvals. It is the users responsibility to do this. 2 It is required that the shield temperature not exceed 80C at anytime. It may be necessary for the system integrator to provide some method to insure this surface temperature is not exceeded. Revision 0.1 Novatel Wireless 33 Integrator Design Elements: Antenna, SIM & SMBus Antenna HSDPA and EVDO Rev A Antenna Requirements Total Radiated Power (TRP) TRP measures the effective level of radiated power that is emitted while in transmit mode. To quantify the performance of the transmitter, the output power is measured on a spherical surface surrounding the laptop/handheld. The result of the measurement is a spherical radiation pattern of the radiated power or EIRP (Effective Isotropic Radiated Power). To obtain a single figure of merit the EIRP pattern is integrated over the spherical surface to obtain the TRP (Total Radiated Power). Carriers provide antenna performance specifications which identify the necessary TRP performance in order to be compliant with the carrier limits and attain Technical Acceptance. Total Radiated Power Estimator TRP can be estimated by summing the transmitted power of the Novatel Mini PCI Express cards with the expected losses and antenna efficiency. A basic spreadsheet estimator3 is available from Novatel Wireless and a sample is shown below. The EU850D, EU860D and EU870D set points are typical of factory production. The Cable & Connector Loss and the Antenna efficiency are estimated by the host integrator to be representative of the laptop or handheld under consideration. The results are typically compared against carrier requirements to estimate compliance margin. Total Isotropic Sensitivity (TIS) TIS measures the effective sensitivity for a designated error rate. To quantify the performance of the receiver, the receiver sensitivity is measured on a spherical surface surrounding the Laptop/Handset. The sensitivity is defined as the minimum power level at which the digital error rate of the receiver is better than a specific limit. Depending on the system this limit is a Bit Error Rate (BER) limit, Block Error Rate (BLER) limit or a Frame Erasure Rate (FER) limit. Sensitivity is measured by lowering the transmit power level of the base station simulator until the specified digital error limit is reached. The power that was required to obtain the error limit is the sensitivity value. TIS (Total Isotropic Sensitivity) Estimator TIS can be estimated by reducing the Conducted Sensitivity of the module by losses and desense noise. The Conducted Sensitivity is reduced by Cable loss, Cable loss, Antenna 3 Disclaimer: This spread sheet is provided with no warranties whatsoever. Novatel Wireless disclaims all liability relating to the use of information in this specification. Note that this table is provided for rough estimation purposes only and is intended to provide a first pass guideline for antenna loss planning. It is not to be a substitute for detailed design activity. Additional losses, efficiency considerations and other system affects will modify the actual resulting TRP and as such results will deviate from the TRP calculator shown above. Updates to TRP limits are not controlled in this document. Novatel Wireless Revision 0.1 34 Efficiency and reduced by an estimation of the Laptop/Handheld noise. A basic spreadsheet estimator4 is available from Novatel wireless and a sample is shown below. The EU850D, EU860D and EU870D conducted Sensitivity typical of factory production units will be made available from Novatel Wireless. Although the data cards operate in Packet switched mode the values used for estimation are from Circuit Switched mode of operation as this is the mode the TIS is measured. The results are typically compared against carrier requirements to estimate compliance margin. TRP (Total Radiated Power) Requirements Good radiated performance is critical to the effective operation of a mobile in networks. A comprehensive characterizing of radiated performance enables carriers to know how well mobiles work within the specific network design constraints. Figure 5: Total Radiated Power Tests shall be carried out for three different frequency pairs across the bands supported by the device, as defined for CDMA TIA/EIA-98-D and for GSM 1900 3GPP TS 51.010 in the tables below. GSM-1900 Test Frequencies Radiated power measurements will be recorded in the free-space configuration on all applicable frequencies. For portable units, TPR measurements are repeated on all applicable frequencies. 4 Disclaimer: This spread sheet is provided with no warranties whatsoever. Novatel disclaims all liability relating to the use of information in this specification. Note that this table is provided for rough estimation purposes only and is intended to provide a first pass guideline for antenna loss planning. It is not to be a substitute for detailed design activity. Additional losses, efficiency considerations and other system affects will modify the actual resulting TIS and as such results will deviate from the TIS calculator shown above. Updates to TIS limits are not controlled in this document. Novatel Wireless Revision 0.1 35 TPR will be reported using the Figure of Merit for industry analysis. Device power shall comply with the power levels specified in the relevant industry standards Revision 0.1 Novatel Wireless 36 SIM Design Guidelines Description Note: This section applies to the EU860D and EU870D only. For the EU850D, the SIM interface is contained in the card and the integrator does not need to be concerned with its operation. The SIM contains subscriber identification, specification and authentication information; and is required to obtain service. 3.0V and 1.8V SIMs are supported. The physical size and contact location for the Plug-in SIM format is defined in reference [2]. Contact identification is defined in reference [7]. Electrical characteristics for a 3V SIM are defined in reference [3], and for a 1.8V SIM in reference [4]. Power sequencing and general protocol operation is defined in reference

[8]. The figure below shows a Plug-in SIM. C1 VCC C2 RST C3 CLK C5 GND C6 VPP C7 IO C4 reserved C8 reserved Figure 6: Plug-in SIM (shown from contact side) References 1. 3GPP TS 01.04: "Abbreviations and acronyms"

2. 3GPP TS 11.11: Specification of the Subscriber Identity Module - Mobile Equipment 3. 3GPP TS 11.12: "Specification of the 3 Volt Subscriber Identity Module - Mobile 4. 3GPP TS 11.18: Specification of the 1.8 Volt Subscriber Identity Module - Mobile

(SIM - ME) interface Equipment (SIM - ME) interface". Equipment (SIM - ME) interface 5. 3GPP TS 51.010-1 Mobile Station (MS) conformance specification; Part 1: Conformance 6. 7. 8. specification ISO/IEC 7816-1: Identification cards Integrated circuit cards with contacts Part 1:

Physical characteristics ISO/IEC 7816-2: Identification cards Integrated circuit cards with contacts Part 2:

Dimensions and locations of the contacts ISO/IEC 7816-3 Identification cards Integrated circuit cards with contacts Part 3:

Electronic signals and transmission protocols Operation of SIM interface For the purposes of this document, the SIM interface is the interface between the SIM and the laptop at the SIM connector. The ME includes the HSDPA module and laptop SIM circuit. Revision 0.1 Novatel Wireless 37 The SIM interface provides power, clock, reset and data to the SIM. The data is half-duplex (bi-

directional but only able to transfer data in one direction at any time) circuit implemented as an open-collector signal. When data is transmitted, the ME or the SIM will pull the line to a low voltage, otherwise the line is pulled up through a resistor. The SIM operates in a command/response mode where it will only transmit data in response to a received command. One exception to this is the Answer-To-Reset (ATR) when the SIM transmits data in response to a reset. The SIM is interrogated during the boot sequence. First the SIM interface is power sequenced for 1.8 volt operation. If 1.8 volt operation is unsuccessful then the SIM interface is power sequenced for 3.0 volt operation. Initially a large amount of data is transferred. After this the SIM is periodically polled to insure it has not been removed. The following is a high level summary of SIM operation:

1. power cycle at 1.8 volts 2. power cycle at 3.0 volts (if required) 3. SIM transmits ATR 4. ME and SIM exchange data continuously over several seconds 5. ME polls SIM every 25 to 30 seconds Description of signals The SIM interface consists of the signals listed in Table 1. Table 1: SIM interface signals MiniCard pin SIM pin Name VCC RST CLK GND VPP IO Reserved Reserved not connected 4, 9, 15, 18, 21, 26, 27, 29, 34, 35, 40, 50 8 14 12 16 10 C1 C2 C3 C4 C5 C6 C7 C8 not connected GND The GND signal is the ground for the ME. All voltages are referenced to this. VCC VCC is supplied from the ME by a dedicated regulator. Operation is at 3V and 1.8V. See Table 2 for a summary of the 3GPP electrical requirements. Table 2: VCC electrical requirements Symbol Conditions Minimum Maximum Unit V V 3V operation 1.8V operation 2.7 1.62 3.3 1.98 Vcc Vcc RST RST is driven by the ME. A low signal indicates a reset condition. See Table 3 for a summary of the 3GPP electrical requirements. Revision 0.1 Novatel Wireless 38 Table 3: RST electrical requirements Symbol Conditions IOHmax = + 200 A 0.8 x Vcc IOLmax = 200 A Minimum Maximum Unit V V s 0.2 x Vcc 400 Vcc 0 VOH VOL tR tF CLK CLK is driven by the ME. It is the system clock for the SIM. It may be used by the SIM as a processor clock. The frequency of this signal is from 1 to 4 MHz. The clock is not continuously running and is stopped in between data transfers. See Table 4 for a summary of the 3GPP electrical requirements. Table 4: CLK electrical requirements Symbol Conditions IOHmax = + 20 A 0.7 x Vcc IOLmax = - 20 A Minimum Maximum Unit V V ns 0.2 x Vcc Vcc 0 50 VOH VOL tR tF IO IO is the bi-directional data signal. The ME may drive this signal low, or may pull it up to VCC. The SIM may drive this signal low, or it may pull it up to VCC. The pull-up on the HSDPA module is described in the following figure. Figure 7:

IO driver and pull-ups The IO signal is much slower than the CLK signal. The default bit time is 372 clock periods. Each data word is 10 bit times; a start bit, eight (8) data bits, and a parity bit. The data signal may be direct convention (high voltage is a binary 1, LSB sent first) or inverse convention (low voltage is a binary 1, MSB sent first) depending on the ATR. See Table 5 for a summary of the 3GPP electrical requirements. Table 5: IO electrical requirements Symbol VIH VIL VOH VOL VOL tR tF VPP Minimum Maximum Unit 0.7 x Vcc Vcc+0.3 IIHmax = 20 A

- 0.3 IILmax = + 1 mA 0.7 x Vcc Vcc IOHmax = + 20 A 0.4 Vcc = 3V, IOLmax = - 1mA 0 Vcc = 1.8V, IOLmax = - 1mA 0 0.3 1 V 0.2 x Vcc V V V V s Conditions Revision 0.1 Novatel Wireless 39 VPP is the programming voltage. It is not used and the SIM connector pin should not be connected. The module pin is not connected. Reserved The reserved pins should not be connected on the SIM connector. The SIM connector need not have contacts at these locations. Implementation Refer to the figure below for the recommended circuit. R1 R2 HSDPA Module pin 10 IO CLK pin 12 RST pin 14 VCC pin 8 pin 16 VPP GND SIM Connector R3 C1 C2 C3 0.1 uF D1 SRV05-4.TCT 6V C7 C3 C2 C1 C6 C5 Figure 8: Reference circuit C1, C2, C3 C1, C2 and C3 are not to be populated. They exist if additional filtering is required. These components should be placed close to the SIM connector. R1 R1 should be zero ohms. It exists if additional filtering is required. R2 Revision 0.1 Novatel Wireless 40 R2 should be zero ohms. It exists if additional filtering is required. R3 R3 should be not be populated. It exists if pull-up adjustments are required. D1 D1 should be a low capacitance ESD diode array (5 pF or less). It is important to minimize the capacitance on the IO line. D1 should be placed close to the SIM connector. There is no ESD protection on the HSDPA module. It is recommended that the ESD protection meet IEC61000-4-

2, level 4 (15kV air, 8kV contact). Signal routing The CLK line is a high speed digital signal and care must be taken to insure it is isolated from the other signals. A guard trace between it and the other signals should be used if they are to be adjacent for any length. A multi-layer PCB with a ground plane should be used. Traces should be as short as possible. All the SIM interface signals should be routed carefully to avoid being corrupted by each other or external signals. IO signal capacitance The rise time of the IO signal is determined by the total capacitance on the line and the pull-up resistance. The module has a maximum capacitance of 50 pF and the SIM is considered to have a maximum capacitance of 30 pF. The laptop capacitance on the IO signal (including connectors) should be as targeted to be lower than 30 pF. Additional capacitance may be required to reduce noise, however the IO circuit rise time limit of 1 s must be considered. IO signal resistance The SIM may also have a pull-up on the IO signal, which would have the effect of injecting up to 1 mA into the ME when the ME is transmitting a low level. Series resistance of the IO signal must be kept very low as the voltage drop across it due to the injected current may cause the output voltage to rise above the voltage output low specification. Certification As the SIM interface is unique to each laptop, each laptop must pass several test cases to obtain certification. The SIM electrical test cases are specified in section 27.17.2 in reference [5]. The following is a summary of these tests:

27.17.2.1.1 Electrical tests on contact C1 (VCC) Test 1 when the interface is in 3V operation mode. e.1) The voltage on contact C1 of the SIM/ME interface shall be 3V 10 % for Icc up to 6 mA e.2) The voltage on contact C1 of the SIM/ME interface shall be 1.8V 10 % for Icc up to 4 mA when the interface is in 1.8V operation mode. 27.17.2.1.2 Electrical tests on contact C1 (VCC) Test 2 e.1) The voltage on contact C1 of the SIM/ME interface shall be 3V 10 % for spikes in the current consumption with a maximum charge of 12 nAs with no more than 400 ns Revision 0.1 Novatel Wireless 41 current 12 mA current offset 0 mA Duration 400 ns Pause 400 ns duration and an amplitude of at most 60 mA when the interface is in 3V operation mode. current amplitude 12 mA current offset 0 mA Duration 100 ns Pause 100 ns current consumption with a maximum charge of 12 nAs with no more than 400 ns duration and an amplitude of at most 60 mA when the interface is in 1.8V operation e.2) The voltage on contact C1 of the SIM/ME interface shall be 1.8V 10 % for spikes in the mode. The following current spikes are applied (The specified spike durations are measured at 50 %

of the spike amplitude):

1) continuous spikes:

2) continuous spikes:

3) continuous spikes:

4) random spikes:

5) random spikes:

6) random spikes current amplitude 57 mA current offset 3 mA

(i.e. maximum amplitude = 3 mA + 57 mA = 60 mA Duration 200 ns Pause between 0.1 ms and 500 ms, randomly varied current amplitude 9 mA current offset 3 mA

(i.e. maximum amplitude = 3 mA + 9 mA = 12 mA Duration 150 ns Pause 300 ns current amplitude 60 mA current offset 0 mA Duration 200 ns Pause between 0.1 ms and 500 ms, randomly varied current amplitude 30 mA current offset 0 mA Duration 400 ns Pause between 0.1 ms and 500 ms, randomly varied 27.17.2.2 Electrical tests on contact C2 (RST) e.1) The voltage on contact C2 (RST) of the SIM/ME interface shall be between 0.3V and

+0.7V for a current of 200 A in low state and between 2.15 V and Vcc + 0.3V for a current of +200 A in high state when the interface is in 3V operation mode. Revision 0.1 Novatel Wireless 42 e.2) The voltage on contact C2 (RST) of the SIM/ME interface shall be between 0.3V and

+0.47V for a current of 200 A in low state and between 1.3 V and Vcc + 0.3V for a current of +200 A in high state when the interface is in 1.8V operation mode. 27.17.2.3 Electrical tests on contact C3 (CLK) in 1.8V operation mode. is in 1.8V operation mode. steady state when the interface is in 1.8V operation mode.

+0.47V for a current of 20 A in low state and between 1.21V and Vcc +0.3V for a current of +20 A in high state when the interface is in 1.8V operation mode. e.1) The voltage on contact C3 (CLK) of the SIM/ME interface shall be between 0.3V and e.2) The rise and the fall time of the clock signal shall not exceed 50 ns when the interface is e.3) The cycle ratio of the clock signal shall be between 40 % and 60 % of the period, in e.4) The frequency of the clock signal shall be between 1 MHz and 4 MHz when the interface e.5) The voltage on contact C3 (CLK) of the SIM/ME interface shall be between 0.3V and e.6) The rise and the fall time of the clock signal shall not exceed 50 ns when the interface is e.7) The cycle ratio of the clock signal shall be between 40 % and 60 % of the period, in e.8) The frequency of the clock signal shall be between 1 MHz and 4 MHz when the interface

+0.6V for a current of 20 A in low state and between 1.9V and Vcc +0.3V for a current of +20 A in high state when the interface is in 3V operation mode. steady state when the interface is in 3V operation mode. is in 3V operation mode. in 3V operation mode. 27.17.2.5 Electrical tests on contact C7 (IO) when the ME is in 3V operation mode. The voltage shall be between 0.3V and 0.4V when a current of 1 mA flowing into the ME is applied when the ME is in 3V operation mode. The voltage shall be between 0.7*Vcc and Vcc + 0.3V when a current of 20 A flowing out of the ME is applied when the ME is in 3V operation mode. e.1) ME receiving state A (low state):

With an imposed voltage of 0V the current flowing out of the ME shall not exceed 1 mA e.2) ME transmitting state A (low state):

e.3) ME transmitting or receiving state Z (high state):

e.4) The rise time and the fall time of the I/O signal shall not exceed 1 s when the ME is in e.5) ME receiving state A (low state):

With an imposed voltage of 0V the current flowing out of the ME shall not exceed 1 mA e.6) ME transmitting state A (low state):

The voltage shall be between 0.3V and 0.3V when a current of 1 mA flowing into the ME is applied when the ME is in 1.8V operation mode. when the ME is in 1.8V operation mode. 3V operation mode. Revision 0.1 Novatel Wireless 43 The voltage shall be between 0.7*Vcc and Vcc + 0.3V when a current of 20 A flowing out of the ME is applied when the ME is in 1.8V operation mode. e.7) ME transmitting or receiving state Z (high state):

e.8) The rise time and the fall time of the I/O signal shall not exceed 1 s when the ME is in 1.8V operation mode. Revision 0.1 Novatel Wireless 44 SM Bus Design Guidelines Introduction This section will describe the SMBus interface parameters ensuring interoperability with Novatels PCI Express Mini Cards the SM Bus interface. The SMBus is a two-wire interface through which various system components can communicate with each other and the rest of the system. It is based on the principles of operation of I2C. See the PCI Express Card Electromechanical Specification for more details on the functional requirements for the SMBus. The SMB_CLK signal and the SMB_DAT signal are available on pins 30 and 32 of the PCI Express Mini connector. This interface will support a subset of the specification as detailed in this section. SMBus is an i2c based protocol that will drive a slave device and report various data regarding mobile status or real-time e-mail to it, in accordance to the SMBus protocol specification. It is important to note that the EU850D, EU860D and EU870D PCI Express Mini-card acts as a bus master and not as a slave. I2C Controller The controller is an I2C-compliant, master-only device. The controller can access all available I2C slaves on the bus, but cannot be accessed by any other masters on the bus. Both SDA and SCL are bi-directional lines, connected to a positive supply voltage via a current-

source or pull-up resistor. When the bus is free, both lines are HIGH. The output stages of devices connected to the bus must have an open-drain or open-collector to perform the wired-

AND function. A simplified version of the I2C bus operation is as follows:

The master generates a START condition, signaling all ICs on the bus to listen for data. The master writes a 7-bit address, followed by a read/write bit to select the device as a transmitter or receiver. determine whether or not the addressed device is on the bus. The receiver sends an acknowledge bit over the bus. The transmitter must read this bit to Depending on the value of the read/write bit, any number of 8-bit messages can be transmitted or received by the master. These messages are specific to the I2C device used. After 8 message bits are written to the bus, the transmitter will receive an acknowledge bit. This message and acknowledge transfer continues until the entire message is transmitted. The message is terminated by the master with a STOP condition. This frees the bus for the next master to begin communications. Data on the I2C-bus can be transferred at rates of up to 100 kbps in the Standard-mode, The number of interfaces connected to the bus is solely dependent on the bus capacitance limit of 400 pF. Novatel Wireless Revision 0.1 45 HW Parameters The System Management Bus (SMBus) is a two-wire interface through which various system component chips can communicate with each other and with the rest of the system. It is based on the principles of operation of I 2 C. The reader is referred to SMBus reference as described in the System Management Bus

(SMBus) Specification, Version 2.0 for further details on its operation. The peripheral board communicating to the SMBus must provide pull-ups to 2.6V. It is recommended that a 2.7 K ohm pull connected to 2.6 Volt rail. DC parameters Symbol VIL Data, Clock Input Low Voltage VIH Data, Clock Input High Voltage VOL Data, Clock Output Low Voltage ILEAK Input Leakage VDD Nominal bus voltage 0.86 V 2.77 V 0.45 V A V Min Max Parameter

- 0.3 1.78 0 5 2.73 Limits

2.47 Units Table 2: SMBus DC specification SM Bus interface Board Pull up resistors on both lines (SMB_CLK and SMB_DATA) and solid ground connections are necessary. Without proper pull up values and good ground and instability in communication will be experienced. As illustrated below it is recommended that a 2.7 K ohm pull connected to 2.6 Volt rail. Figure 9: SM Pull-up Configuration Peripheral

(Slave) 2.6 V 2.7K EU8X0/E725 GPIO SMB_DATA Pin (30) Host Board Novatel PCI Express Mini Card Peripheral

(Slave) 2.6 V 2.7K EU8X0/E725 GPIO SMB_CLK Pin (32) Host Board Novatel PCI Express Mini Card Revision 0.1 Novatel Wireless 46 MobiLink Connection Manager Overview The Novatel Wireless MobiLink Communications Software Suite is a family of wireless connectivity applications that connect mobile devices using wireless wide area networks (WWAN) as well as WiFi and Ethernet in a single application to allow quick and easy access to email, the Internet and corporate networks anytime, anywhere. With MobiLink and a wide area wireless device, mobile users can stay productive and connected to customers and colleagues while out of the office. MobiLink is optimally engineered to work with all of Novatel Wireless' Wireless Modems for best in class 3G wireless broadband access solutions. The MobiLink Communications Software Suite of applications contains a messaging Client that manages 2 way SMS operations, an address book Client that manages contacts and phone number, connection manager that manages the connectivity, and a customization utility to manage and generate install customization settings. The following section will detail the features of each application. Purpose This section provides high level user interface information regarding the appearance and operation of the MobiLink Connection Manager application developed for Windows 2000, XP Pro, and XP Home. Applicable Documents All software names and version numbers displayed should meet the requirements outlined in the Consistency & Naming Conventions Requirements Document. This document also covers the requirements for the desktop, including the necessary icons and the use of the Start menu. For more details on meeting the requirements for Microsoft Windows certification, refer to the document entitled, Application Specification for Microsoft Windows 2000 and Windows XP for Desktop Applications, which can be found on Microsofts web site. GENERAL FEATURES User Interface Functionality The first design principle for MobiLink applications is that the basic information and controls needed for day-to-day operations are quickly and easily accessible while less frequently used functions are located deeper in the menu system. The user interface is designed to be intuitive to use and will not require a large learning curve for the average user. The second design principle for MobiLink is to be easily customizable in order to be able to meet the various requirements of a global market. Layout The general layout of the main windows is designed to display important information for connectivity while making it easy to navigate to other functions. The main function such as mobile status and signal strength display is shown in the main window. The connection button is prominently displayed and easily accessible. The main MobiLink display is shown below. Revision 0.1 Novatel Wireless 47 Figure 10: Main MobiLink Display The Dashboard Area in the layout is designed as a launching area for other applications. The default applications in the current design are internet browser, SMS Client, Addressbook, and Help file. Other applications can be launched. The Active Profile Selection is a list that allows for easy access to choose the active profile to use for connection. For 3G, this list is a list of connection profiles while for WiFi, this is a list of access points found. For WiFi, this list also shows the signal quality and whether the access point is encrypted. Lastly, there are the standard minimize and close buttons that are the main stay of any application. The minimize button hides the application as a tray icon and the close button gracefully closes the application. Mouse Over Mouse over is a feature of the application that displays helpful hint about the function of the application as the mouse is moved over an active area of the application such as the menu button. Snap to Edge Snap to edge is a feature that makes the MobiLink application window snap to the sides of the Windows desktop as the user drags the application close to the edge. Revision 0.1 Novatel Wireless Hot Swapping 48 The design of MobiLink allows for hot swapping of the 3G device. Users can plug and unplug a 3G wireless device and MobiLink will automatically recognize the technology and dynamically change the display to show the relevant information. Skinning Customization Due to the software design and the underlying graphics engine used, the main skin of MobiLink is completely customizable. The skin is contained in separate resource files that can be easily changed for branding or function. One design is shown below and more can be developed. Figure 11: Skin Design Localization It is the intent of the MobiLink connection manager design to be able to support localization. Double byte Unicode is used and all the text used by MobiLink is kept in resource files that can easily be translated and added. Currently MobiLink supports the following languages:

Chinese Simplified Chinese Traditional Danish English French German Italian Spanish Swedish Polish Novatel Wireless Revision 0.1 File 49 The MobiLink connection manager shall contain a help file that can be accessed through a help button or via F1 key. The help file is also localizable and is in HTML format as shown below:

Figure 12: On-Line Help Revision 0.1 Novatel Wireless 50 MOBILINK FEATURES The following sections describe the various features of MobiLink. Main Display Window The main display area of MobiLink is used for status indication of the different types of connections. The following information is displayed. Figure 13: Status Indication Status Indication Number Reference Status Information Description 1 2 3 4 Signal Strength Bar This is the quality of the signal for the selected Connection Status This is a text indicating the connection status Connect Duration This indicates the number of hours, minutes, and seconds the current connection has been up Bytes Out/Packets Out This indicates the number of bytes sent for the current connection Number Reference Status Information Description Revision 0.1 Novatel Wireless 51 5 6 7 8 9 Bytes In/Packet In This indicates the number of bytes received for the current connection Network Name Profile List For UMTS/HSDPA, this would show the network name received from the AT+COPS command This is the list of supported profiles that contains the connection settings such as username and password and QoS for 3G. This is a list of the 3G profiles for the 3G networks and a list of WiFi profiles for the WiFi network. The displayed profile is the active profile. Indicators The indicators are icons that show additional status of the 3G wireless. Each indicator will be described below. Connection Type Selection Bar This is a navigation bar that selects which connection information is displayed in the main window. As the connection is selected, the main window will slide to show the right information. Each of the connection icons for this navigation bar also shows the signal strength of the respective connection. The connection navigation bar was added to support the universal connection management functionality. By having a navigation bar, the user is presented with just the information that is required for the connection of interest. The pictures below show the three views for each connection type. Figure 14: 3G Wireless View Revision 0.1 Novatel Wireless 52 With the 3G Wireless view, connection button can be used to connect to the chosen profile displayed. The status icons for 3G will be displayed on the top right corner and when connected, byte count and time displayed will be shown. The vertical bar next to the navigation bar indicates which view is currently active. When the user clicks on the WiFi navigation button, the WiFi view will be shown. Figure 15: WiFi View The WiFi view does not have a connection button since WiFi is a connectionless adaptor. The view does show signal strength, packet count, and connection time as well as connection status. Since MobiLinks WiFi is developed using Windows zero configuration, MobiLink WiFi control can coexist with Windows wireless network connection. The default hotspot is shown in the selection list in the same place as the 3G profile list. The list of hotspots is dynamically generated based on a WiFi network scan of the area. Users can chose to make another hotspot active by clicking on the selection list shown below. Revision 0.1 Novatel Wireless 53 Figure 16: HotSpot Activation The connection list displays all the available hotspots seen by the WiFi adaptor. The list is arranged in alphabetical order and the signal level for each is shown on the side. Also, if the hotspot is WEP protected, a lock icon will be shown. To change hotspot, users can select one from the list. If the hotspot is WEP protected the following dialog will be displayed to query for the network key. Figure 17: Network Connection Lastly, the user can view the Ethernet connection by clicking on the Ethernet navigation bar icon. Revision 0.1 Novatel Wireless 54 Figure 18: Ethernet View The Ethernet view shows the connection status, the packet count, and the connection duration. Indicators 3G indicators are shown on the right upper corner of the main status display. The design of these indicators is based on standard 3G indicators used on mobile devices. The following table describes all the indicators. Indicator WWAN Network 3G Indicators Status/Description 3G radio is roaming 3G in dormant mode (May not be applicable for all MAs) New SMS is available 3G device is locked This is the type of WWAN protocol that is acquired. The types are:

HSDPA UMTS GPRS GSM IS95a 1XRTT EVDO Revision 0.1 Novatel Wireless 55 Connect/Disconnect Button Since the main purpose of MobiLinks connection manager is for connecting the user to the internet, the connection button is prominently placed. The Connection button is used to initiate a 3G data connection. The connection button is not used for WiFi or Ethernet since the network adaptors are connectionless and will automatically connect as long as there is a valid connection. Figure 19: Connection Button Menu When the Menu button is clicked, the following menu subjects are displayed:

Menu Item Profile Manager Menu Subjects Description This menu item opens up the dialog for creating, editing, and deleting profiles Configuration This menu item opens up a dialog for changing MobiLink settings Properties Report This menu item opens up a dialog that displays the properties of the 3G modem This menu item opens up a dialog that displays the connections statistics and connection history Transparency This menu item is to set the application display transparency. This feature allows the desktop items below the application to be shown Revision 0.1 Novatel Wireless 56 through the transparency This menu item brings up information about the MobiLink application This menu item will quit the MobiLink application About Exit Profile Manager The profile manager allows the user to manage the connection profiles for both the 3G connection and WiFi connection. The user can create a profile using the New, edit or view the profile, and delete a profile. 3G Wireless Profiles The first tab shows the 3G wireless profiles as shown below. Figure 20: 3G Profiles The wireless profiles can be selected for viewing in the case of a locked profile and for editing in the case of an unlocked profile. Locked profiles are preset and can not be deleted or altered. This is to reduce the incidence of connection problems related to incorrect settings due to user error. The dialog below shows the actual profile settings. For locked profiles, the settings are grayed out and cannot be modified. Revision 0.1 Novatel Wireless 57 Figure 21: Profile Settings The profile settings are categorized under different tabs and can be different for UMTS and CDMA. In the case of CDMA, the QoS tab does not apply. The following screens show the various settings under each tab. Figure 22: Different Tab Settngs Revision 0.1 Novatel Wireless 58 When changes are made to any of the tabs, the user must click the Apply button to effect the changes. Cancel can be clicked to cancel the settings. The exception is the on the last VPN tab. When creating a new VPN, the VPN entry is created when the user clicks the New button with an entry name. The apply button is used to change the associated VPN for the profile. VPN association is used to automatically establish a VPN session after a successful 3G connection. When creating a profile by clicking on the New button, the profile wizard is used to guide the user through some simple steps for creating a new profile. The advanced settings are preset based on a template profile for the carrier network and hidden from the user. In the rare case where advanced parameters need to be changed, the user can then select the newly created profile and click on Edit to edit the parameters. Figure 23: Profile Wizard Step 1 Revision 0.1 Novatel Wireless 59 Figure 24: Profile Wizard Step #2 Figure 25: Profile Wizard Step #3 WiFi Profiles TBD Configuration The configuration menu has all the available settings for MobiLink. The configuration window is broken down in to four functional tabs. The General tab is for the user interface settings and language selection. The Mobile tab is used to set parameters for the 3G device. The WiFi tab has settings for WiFi adaptor, and the Ethernet tab is used to set the Ethernet adaptor. Each of the tabs is shown below. Revision 0.1 Novatel Wireless 60 Figure 26: General Tab General Tab Feature Always on top General Tab Features Description When checked, the application is always the top most application on the desktop Sound Effects On When checked, sounds will be played on user actions Language This is a selection list for choosing the language to be used for MobiLink. Windows Default will base the language on what Windows uses as the native language Revision 0.1 Novatel Wireless 61 Figure 27: Mobile Tab Feature Auto-Connect when launch Network Selection Mobile Tab Features Description This feature is for MobiLink to automatically connect to the network when launched This selection is used to select the network preference. For CDMA, this is to select the operating network and for UMTS/HSDPA, its for selecting the radio access technology Auto-Lock on power up Check to lock the SIM upon power up. A 4 to 8 digits code must be supplied to turn on and off the auto lock feature. Change Lock Code Chick this button to change the lock code. This button is only active if the auto-lock SIM feature is turned on. Revision 0.1 Novatel Wireless 62 Figure 28: WiFi Tab The WiFi tab allows user to choose the WiFi adaptor from a list of detected adaptors. Also, the adaptor properties can be modified by clicking on the properties button. The wireless adaptor properties window is shown below. Figure 29: WAP Window Revision 0.1 Novatel Wireless 63 Figure 30: Ethernet Tab The Ethernet tab allows user to choose the Ethernet adaptor from a list of detected adaptors. Also, the adaptor properties can be modified by clicking on the properties button. The adaptor properties window is shown below. Figure 31: AP Window Revision 0.1 Novatel Wireless 64 Properties Menu The properties menu displays some of the key properties of the UMTS and EVDO devices. Figure 32: CDMA Figure 33: UMTS/HSDPA Identity Properties Property Description Firmware Version Firmware version of the 3G device IMEI/ESN Mobil Number Manufacturer Modem Type Technology International Mobile Equipment Identity (UMTS)/ Electronic Serial Number (CDMA) Number for the mobile Who produced the modem Modem technology 3G technology Revision 0.1 Novatel Wireless 65 PRL version Preferred Roaming List version number(CDMA) FID Factory ID. This is a unique tracking number for factory builds Report Log The report log has statistic information about the current connection as well as a history list of past connections. Figure 34: Report Log Report Values Value Description Instant downlink This is most recent measured downlink throughput Average downlink This is the average of all the measured downlink throughput Max downlink This is the maximum achieved downlink throughput Total data This is the total data that has been ever sent since MobiLink has been installed on the machine Revision 0.1 Novatel Wireless 66 Connection time The is the amount of time the connection has lasted MB per month Minutes per month This is a resettable counter of how many bytes since the last reset This is a resettable counter of how many minutes since the last reset Transparency This menu feature allows the user to select the percent transparency for MobiLink. The choices range from 0% to 90% with 0% being solid and 90% being very transparent. Transparency allows desktop items below MobiLink to be displayed for better multitasking. Below is an example of MobiLink transparency on a desktop. Figure 35: Desktop Transparency About The About dialog displays MobiLink information such as version number, release date, and copyright. Revision 0.1 Novatel Wireless 67 Figure 36: About Dialogue SIM/Lock Management Upon MobiLink startup, if the device is locked on power up, a small dialog will be displayed such as below to ask the user to enter the unlock code prior to continuing with MobiLink. Figure 37: Enter PUK The lock setting and code can be managed in the Mobile tab of the configuration menu shown below. Figure 38: Configuration Menu Revision 0.1 Novatel Wireless 68 Quick Access Buttons The quick access buttons are designed to provide a launch pad for other applications. Four buttons are provided and can be remapped to other applications. The picture below shows the default functions assigned to the quick access buttons. Figure 39: Quick Access Button Default Functions Software Web Upgrade TBD SMS Client The MobiLink SMS Client is used to manage reading and sending SMS messages. The SMS Client is an application that is part of the MobiLink application suite. The design of this application is to emulate an email Client to reduce the amount of new learning that is required to start using this application. This application is launched from the main connection manager Quick Access button. The following features are supported. Send new messages Reply to message Forward message Email interworking Concatenated SMS Set priority of message Rich text editing functions Support for embedded hyper links and email links in message Auto language selection Printing Revision 0.1 Novatel Wireless 69 Send to multiple recipients Status receipt of sent messages Status bar to indicate number of messages, character count, etc Figure 40: MobiLink SMS Client SMS Mailboxes Very much like an email Client, the SMS Client has multiple mail boxes to store different types of messages. Mailbox Inbox Outbox Mailbox List Description All incoming SMS is delivered to this mail box and will be highlighted if unread. All outgoing SMS will be put into this mailbox. If the SMS has not been sent to the card, it will be held here until it can be sent. Sent All sent SMS messages are placed here. Formatted: Centered Formatted: Centered Formatted: Centered Revision 0.1 Novatel Wireless 70 SIM All SMS messages that are still stored on the SIM. The message panel contains the key information for a list of messages. The messages can be reorded in the message panel by clicking on the fields located on the top strip. The fields are the following:

Field

From To Message Received Sent Callback Fields List Description Importance Where the message is from. Only shown when Inbox is selected. Where the message is sent. Only shown when Outbox or Sent box is selected. Displays the first few characters of the message Time when the message is received Time when the message is sent Callback number Menu Bar The menu bar contains the following items:

Menu File Edit Item o Exit o Undo o Cut o Copy o Paste Description Exits the application Undo last text editing Cut the selected text Copy the selected text Paste text on clipboard o Select All Select all text in message content panel View o Toolbar o Statusbar Display tool bar Display Status bar Help o About SMSClient Display About dialog Novatel Wireless Revision 0.1 Toolbar 71 The tool bar is accessible across the top and gives user quick access to common tasks. The tool bar contains the following buttons:

Tool Bar Button Button Description New SMS Message Opens up dialog to create a new SMS message Delete Reply Forward Deletes the highlighted message or group of messages. Reply to the highlighted message. Forward the contents of the highlighted message. Status Bar The status bar displays information about each of the mailboxes selected. It will give the number of messages and the number of unread messages. The status bar is located on the bottom strip. Compose Message Window Clicking on the New SMS Message button will bring up the following dialog: This window allows the user to enter the destination address, SMS message, a callback number for CDMA, and a subject text. Standard text editing such as cutting, copying, pasting is supported in the message box. In addition, the user can use the tool bar or the menu to set the priority and encoding of the message. Both Unicode and ASCII are supported. Unicode is used to send characters not in the standard ASCII character set. Figure 41: Compose Message Novatel Wireless Revision 0.1 72 For the destination address, users can chose to select from the address book by clicking on the To button. Also, multiple destinations can be entered separated by a comma or semicolon. The toolbar supports the following functions: Clicking on the To button or the Addressbook button will bring up the following dialog to select the contact to insert into the destination field. Multiple destination addresses can be selected. Button Send

Destination Addresses Description Send the SMS message Print the SMS message Editing functions. Cut, copy, and paste text Open the addressbook to select from Emergency priority Urgent priority Set Unicode encoding for message Email Interworking A new feature added to this version of MobiLink is the ability for email interworking. What this feature does is to allow an email message to be sent over an SMS message. If the user types in an email address in the To field, the application will automatically format the SMS message so that the SMSC on the network side will forward it as an email. The recipient of this email can simply reply to the message and the message will be forwarded back to the wireless device. Concatenated SMS With the addition of email interworking, the ability to send an SMS that is longer than the limited 160 characters is very important. To address that issue, the SMS Client will allow the user to enter a long message and automatically segment the message and send it as separate SMS with a special tag to indicate the messages are segments of a long message. Addressbook Features The MobiLink address book allows the management of phone numbers on the SIM, Windows Address Book and Outlook. The following screen shows the address book Client. Revision 0.1 Novatel Wireless 73 Figure 42: Address Book The address book Client has a selection box that allows the user to chose which address book to view. The following addresses can be selected:

Address book Windows Address Book Address Books Description This is the native Windows Addressbook that is part of Windows Accessories folder Outlook Address Book This is the local Outlook Addressbook. This is only accessible if Outlook is installed on the computer SIM Global Group Contact This is the address book located on the 3G device or the SIM of the device This is the group contacts that contain distribution lists created by the user. This list can contain contacts from any of the above address books User can create, delete, and view contact properties as well as send an SMS message using the selected contact by clicking on one of the buttons on the bottom of the Address Book Client. Global Group Contact Global Group Contact feature allows users to create distribution lists for sending SMS. Revision 0.1 Novatel Wireless 74 Figure 43: Select Group Contacts When the user chooses to create a Global Group Contact, a new dialog will be opened up to allow the user to select from the different address books and move them to create a new distribution list. The total number in a distribution list is up to 100. The list can contain a mixture from different address books and can contain both mobile numbers as well as email addresses. Revision 0.1 Novatel Wireless 75 Appendix C - Regulatory Approval and Compliance As the EU850D, EU860D and EU870D support four bands of GPRS operation, including North American and European bands, all products are covered by regulatory requirements of North America and Europe. All products will have FCC, PTCRB, CE and GCF certification. The E725, as a CDMA product in North America requires FCC certification. FCC (Federal Communication Commission) The E725, EU850D, EU860D and EU870D products conform to the requirements of applicable American laws with respect to safety; health, environment and consumer protection. This E725, EU850D, EU860D and EU870D will comply, per applicable band, with the following parts of the Federal Communication Commissions (FCC) Code of Federal Regulations (CFR):

FCC CFR47 Part 2 (General Rules and Regulations, RF Exposure Evaluation) FCC CFR47 Part 15 (All Radio Frequency Devices) FCC CFR47 Part 24 (Narrow and wideband PCS modules) FCC CFR47 Part 22 (Cellular Service) A FCC grant shall be obtained in order to demonstrate compliance. Labeling Notice for End Use Products For any end use product that the Novatel EU850D modem is used in, a label containing the following information must be placed visibly on the outside of the product. This device contains FCC ID:NBZNRM-EU850D and IC:3229A-EU850D For any end use product that the Novatel EU860D modem is used in, a label containing the following information must be placed visibly on the outside of the product. This device contains FCC ID:NBZNRM-EU860D and IC:3229A-EU860D For any end use product that the Novatel EU870D modem is used in, a label containing the following information must be placed visibly on the outside of the product. This device contains FCC ID:NBZNRM-EU870D and IC:3229A-EU870D Revision 0.1 Novatel Wireless 76 CE (Conformance European) The EU850D, EU860D and EU870D products comply with the essential requirements of the applicable European laws and directives with respect to safety; health, environment and consumer protection. The products conform to the essential requirements of the R&TTE (Radio and Telecommunications Terminal Equipment) Directive, 1999/5/EC, and have the CE mark affixed. The applicable sections of the following standards have been used to demonstrate compliance to this requirement. The EU850D, EU860D and EU870D products will comply with the 3GPP standards TS 51.010 for GSM and TS 34.121 for WCDMA. R&TTE Discipline Definition Applied Standard Safety Testing

(flammability, etc) ICNIRP 19985 European Council Rec.1999/519 EC R&TTE Requirement Article 3.1(a) Article 3.1(a) Article 3.1(b) Health Safety EMC EMC testing

(unintentional radiators, etc.) Article 3.2 Spectrum Network Testing (power, frequency stability, etc) IEC 60950-16 EN 301 489-017 EN 301 489-078 EN 301 489-249 EN 301 51110 EN 301 908-111 EN 301 908-212 5 International Commission on Non-Ionizing Radiation Protection 6 Safety of Information Technology Equipment 7Electromagnetic compatibility and Radio Spectrum Matters (ERM) ElectroMagnetic Compatibility

( EMC) standard for radio equipment and services Part 1: Common Technical requirements 8Electromagnetic compatibility and Radio Spectrum Matters (ERM) ElectroMagnetic Compatibility

( EMC) standard for radio equipment and services Part 7: Specific conditions for mobile and portable radio and ancillary equipment of digital cellular radio telecommunications systems ( GSM and DCS) 9 Electromagnetic compatibility and Radio Spectrum Matters (ERM) ElectroMagnetic Compatibility ( EMC) standard for radio equipment and services Part 24: Specific conditions for IMT-2000 CDMA Direct Spread (URTA) for Mobile and portable radio and ancillary equipment. 10Global System for Mobile communications (GSM):

Harmonized EN for mobile stations in the GSM 900 and GSM1800 bands covering essential requirements under article 3.2 of the R&TTE directive 11Electromagnetic compatibility and Radio Spectrum Matters (ERM) Base Stations (BS) and User Equipment (UE) for IMT-2000 Third-Generation cellular networks. 12 Electromagnetic compatibility and Radio Spectrum Matters (ERM) Base Stations (BS) and User Equipment (UE) for IMT-2000 Third-Generation cellular networks. Part 2: Harmonized EN for IMT-2000, Revision 0.1 Novatel Wireless 77 The EU850D, EU860D and EU870D products will comply with the applicable GSM/GPRS European Regional Regulatory Requirements as per the following table. GSM 11.10 /

TS 51.010 Requirement GSM/GPRS European Regulations Description EU /

R&TTE Directive 12.1.1 12.1.2 12.2.1 12.2.2 13.1 13.2 13.3-1 13.4 13.6 13.7 13.8 13.16.1 13.16.2 13.16.3 13.17.1 13.17.2 13.17.3-1 13.17.4 14.7.1 14.18.5 Conducted spurious emissions - MS allocated a channel Conducted spurious emissions - MS in idle mode Radiated spurious emissions - MS allocated a channel Radiated spurious emissions - MS in idle mode Transmitter Frequency error and phase error Transmitter Frequency error under multipath and interference conditions Transmitter output power and burst timing - MS with permanent antenna connector Transmitter - Output RF spectrum Transmitter Frequency error and phase error in HSCSD multislot configuration Transmitter output power and burst timing in HSCSD configurations Transmitter, Output RF spectrum in HSCSD multislot configuration Frequency error and phase error in GPRS multislot configuration Transmitter output power in GPRS multislot configuration Output RF spectrum in GPRS multislot configuration Frequency error and Modulation accuracy in EGPRS Configuration Frequency error under multipath and interference conditions in EGPRS Configuration EGPRS Transmitter output power- MS with permanent antenna connector Output RF spectrum in EGPRS Configuration Blocking and spurious response - speech channels Blocking and spurious response in EGPRS Configuration Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes CDMA Direct Spread (UTRA FDD) (UE) covering essential requirements of article 3.2 of the R&TTE Directive Revision 0.1 Novatel Wireless 78 Appendix D - Reference Parts Specifications RF Connector Hirose U.FL series, with U.FL-R-SMT receptacle mating to the following connectors illustrated. Note that . This connector is designed for a limited number of insertions. For an embedded application this is expected to be acceptable. Figure 44: RF Connector Mini Card Connector Molex 67910 series, mates with the mini PCI Express Card. Use with Latch 48099-0003. Revision 0.1 Novatel Wireless 79 Figure 45: Mini PCI Express Connector Revision 0.1 Novatel Wireless 82 Appendix I - Glossary Abbreviations given in 3GPP TR 21.905 [15] and the following] apply. Access Point Name (APN) The IP domain name (i.e. Novatel Wireless.com) of the network device that acts as a gateway by connecting a CDMA wireless radio network to a wired local or wide area network. Active Network Session An active network session allows you to send and receive data across the Internet using point-to-

point protocol through your network connection. Anonymous Access (AA) Network does not know the real identity of the mobile. Opposite to non-anonymous. AP Access Point An entry point to an external network. AT Commands AT commands are a language type that enables PC communications software to give the modem directions. The term AT comes from the command terminology which always begins with attention, or AT. Authentication Authorization Accounting (AAA) Used as shared secret passwords during a Mobile IP registration. Baud Rate The actual bit rate, excluding compression and other TX enhancements, on a communication line. Border Gateway (BG) Logical box that connects two (or more) operators together via an Inter-PLMN backbone. BG protects operators intra-PLMN network against intruders. Carrier See Service Provider Circuit Switched Data A wireless network connection established, using a single circuit that extends from you, directly through the network to your calls destination. Opposite to packet switched. CLI Command Line Interface. CLIR Call Line Identification Restriction. Code Division Multiple Access (CDMA) Code Division Multiple Access is a spread spectrum wireless access technology that allows multiple users to share the same physical RF channel (1.25MHz for single carrier direct spread 1X) by use of orthogonal code spreading. Connection Oriented Network Service (CONS) Same as X.25 protocol for packet network transmission and switching. Revision 0.1 Novatel Wireless 83 Connection Profile See Network Connection Profiles CSD See Circuit Switched Data dBm dBm stands for decibels below 1 milliwatt. It is essentially a devices signal output power compared against a standard input signal strength of 1 (one) milliwatt. This number represents a ratio and is expressed as a negative number (i.e. -60dBm) Default Network Connection Profile The default network connection profile is the connection profile, chosen by you that the Modem Manager will use to connect to the network. The default network connection profile can be thought of as the active network connection profile. Direct Memory Access (DMA) A fast method of moving data from a storage device or LAN device interface card directly to RAM which speeds up processing. DMA by passes the CPU. Domain Name The name assigned to a computer or group of computers that constitute an IP network domain. In general, a domain name is comprised of its local host name and its top-level domain. The top-

level domain can be made up of several names, each separated by a period (.). An example of a domain name is novatelwireless.com. Domain Name System (DNS) This is a network server used on IP networks, such as the Internet, for translating network host names and Universal Resource Locators (URLs) into IP addresses. Domain Name System (DNS) Address The IP (internet protocol) address of the Domain Name System (DNS). Edge Technologies Edge (Enhanced Data for Global Evolution) is an enhanced version of GPRS providing three to four times more capacity and data throughput. Average speeds range from 100 to 130 kbps with theoretical peak data rates of 473 kbps. Average rates are fast enough to support a wide range of advanced data services such as streaming audio and video, fast Internet access and large file downloads, EDGE can also support a greater range of enterprise applications, and more multimedia applications including push-to-talk services. EVPF Enhanced Validity Period Format Firmware Firmware is a program or set of programs that have been set permanently into a computer chip. The programs themselves usually are low-level programs that directly manipulate or interact with the hardware. An example of firmware is your desktop computers BIOS. General Packet Radio Service (GPRS) GRPS is a packet-based, always-on data connection standard. High Speed Downlink Packet Access (HSDPA) HSDPA is a packet-based data service that improves upon UMTS by increasing speeds to 500-

800 kbps with peak data rates of up to 10 Mbps (five times faster than UMTS and other 3G technologies) in a 5 Mhz channel. In addition, HSDPA significantly improves packet data throughput capacity, thereby increasing the number of users that can be supported at higher data rates on a single radio carrier. Revision 0.1 Novatel Wireless 84 Home Agent (HA) A router in the home subnet of the mobile node. Used in part with Mobile IP. Home Public Land Mobile Network (HPLMN) The home network. IMEI IMEI stands for International Mobile Station Equipment Identity. Internet Protocol (IP) Internet Protocol works in conjunction with Transmission Control Protocol (TCP). TCP/IP are part of a group of protocols that provide communication across interconnected networks. TCP/IP is the protocol used on the Internet. The TCP protocol first establishes a connection between the two systems in order to send and receive data, and then breaks and sequentially marks the message into small packets. The IP protocol routes and sends the packets based on the IP address. Internet Control Message Protocol (ICMP) IP network control protocol. Internet Over-The-Air (IOTA) Network operators can remotely provision a device on their network by using an Internet Over-

The-Air implementation. Usually, a newly purchased device needs to initiate an IOTA session to perform provisioning before it is allowed to be on the operators wireless network. IP Addresses As with personal computers that access the Internet, modems using CDMA technology also have a dedicated Internet Protocol (IP) address, which is used to identify the node or access point for the modem on the Internet. The service provider assigns this IP address. The 32-bit host address is usually represented in dotted decimal notation, e.g. 128.121.4.5. The address can be split into a network number (or network address) and a host number unique to each host on the network and sometimes also a subnet address. IP Network A network of computer networks that employ Internet Protocol allowing a user to access the Internet, provided that the user has a modem; telephone line, cable line, or wireless data network

(e.g. CDPD); and a service provider. Local Area Network (LAN) A computer network that spans a relatively small area (typically up to a 1 km radius), although most LANS are confined to a single building or group of buildings. This type of networking allows for easy interconnection of terminals, printers, and computers within a building or buildings. Logical Link Control (LLC) Protocol layer between MS and SGSN. Medium Access Control (MAC) Protocol in the radio level that is used to allocate the radio channel. Megahertz (MHz) One million hertz. Hertz is another word for cycles in a radio frequency. Mobile Directory Number (MDN) Mobile Identification Number (MIN) Mobile IP (MIP) Mobile IP provides a method to allow IP traffic to find nodes whose point of attachment to the Internet changes. Revision 0.1 Novatel Wireless 85 Mobile Node (MN) This is either an application running on a handset, or a data device connected to a handset with IP connectivity. Mobile Station (MS) The device being used to receive/transmit data and/or voice. Mobile-Terminal (MT) Network Access Identifier (NAI) Used as an Identifier/login for Mobile IP. Network Connection Profiles A network connection profile is a group of connection settings that define a specific network connection to the Modem Manager. This includes such settings as network ID, network password, APN, DNS addresses and so on. Novatel Wireless Inc. (NWI) (NVTL) Original Equipment Manufacturer (OEM) The original manufacturer of a pieces of equipment, typically complete boards, duplexers or enclosures etc. Over-The-Air (OTA) Packet A short block of data transmitted across a network. Packet Data Network (PDN) Network that carries user data in packets. ex. Internet and X.25 Packet Size The size of a packet expressed in bytes. PC Card A PC Card, similar in size to a credit card, is used for adding devices on to portable computing devices such as laptop, handheld, and palmtop computers. Some examples of these devices are modems, network cards, disk drive adapters, and extra memory. PC cards are often called PCMCIA cards. Peripheral Component Interconnect Special Interest Group (PCI SIG) PCMCIA Card Slots The PCMCIA card slots are the sockets in the computing device, in which the PCMCIA card is inserted. It is the hardware interface between the computing device and the PCMCIA card. Point to Multipoint (PTM) Widely used IP protocol used to connect, i.e. PC and ISP via modems. Point to Point (PTP) One sender on receiver. Point-to-Point Protocol (PPP) PPP is an interconnection protocol which allows a device, such as a wireless IP modem, to connect to a network or the Internet. Primary Domain Name System In order to get the translated IP addresses, the modem will try to connect to the server with the primary DNS address. If the modem cannot connect to this address, it will try to connect using the secondary DNS address. Revision 0.1 Novatel Wireless 86 Primary Roaming List (PRL) Protocol Data Unit (PDU) One data packet. Quality of Service (QoS) Definition of the service class of the connection between MS and the network. Radio Link Protocol (RLP) Registration In order to send and receive data across a given network, a CDMA modem must first register to a CDMA network. This involves the selection of an available channel and interaction with various systems on the CDMA network to set up a communication path. Remote Access Service (RAS) Software that enables distant PCs and workstations to get into a Remote Access Server to retrieve software and/or data on a corporate LAN. This service is provided through modems, analog telephone lines or digital ISDN lines. Routing Area (RA) A set of cells that belongs to one group. RA is always a subset of an LA (Location Area). Secondary Domain Name System If the modem cannot connect to the DNS using the primary address, it will try to connect using the secondary DNS address. Security Parameter Index (SIP) Used in part with Mobile IP. Segment Each IP network address consists of four numeric segments, which are divided by a period ("."). For example, 204.119.63.40. Service Provider A company that provides network connections to the Internet. Short Message Service (SMS) Short messages either in binary (160 characters) or text messages (140 bytes) format. Terminal Equipment (TE) Transmission Control Protocol (TCP) Protocol layer on top of conventional IP protocol. Type II PCMCIA Card A Type II PCMCIA card is identical to the Type I PCMCIA card in all ways except that it is thicker than the Type I card. The Type II PCMCIA card is in general use now. Um Mobile-to-Base Station air interface link. Universal Product Support Tool (UPST) The Universal Product Support Tool (UPST) consists of the UPST Framework and UPST device DLLs. The UPST Framework is a Windows 32 application (UPST.exe) that uses UPST device Dynamic Link Libraries (DLLs) to provide basic device provisioning functions such as Refurbish, Software upgrades, Preferred Roaming List (PRL) upgrades, and Phone Settings programming. User Datagram Protocol (UDP) Another protocol on top of IP. Revision 0.1 Novatel Wireless 87 Wireless IP Network A wireless network (e.g. CDMA) that uses Internet Protocol (IP) Revision 0.1 Novatel Wireless

SETUP GUIDE Studio 1737 SETUP GUIDE Model PP31L Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. If you purchased a Dell n Series computer, any references in this document to Microsoft Windows operating systems are not applicable. __________________ Information in this document is subject to change without notice. 2008 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, MediaDirect, Wi-Fi Catcher, YOURS IS HERE, and DellConnect are trademarks of Dell Inc.; Intel, Pentium, and Celeron are registered trademarks and Core is a trademark of Intel Corporation; Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.; Blu-ray Disc is a trademark of the Blu-ray Disc Association;

Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. July 2008 P/N F174H Rev. A00 Contents Setting Up Your Studio Laptop . 7 Before Setting Up Your Computer . 7 Connect the AC Adapter . 7 Check the Wireless Switch . 8 Connect the Network Cable (optional) . 8 Press the Power Button . 9 Windows Vista Setup . 9 Connect to the Internet (Optional) . 9 Using Your Studio Laptop . 12 Device Status Lights . 12 Right Side Features . 14 Left Side Features . 16 Computer Base and Keyboard Features . 19 Display Features . 21 Media Controls. 22 Removing and Replacing the Battery . 23 Using the Optical Disc Drive. 24 Software Features . 25 Solving Problems . 28 Network Problems . 28 Power Problems. 29 Memory Problems . 30 Lockups and Software Problems . 31 Dell Support Center . 33 System Messages . 33 Using Support Tools. 33 Hardware Troubleshooter . 35 Dell Diagnostics . 35 Restoring Your Operating System . 38 System Restore . 38 Dell Factory Image Restore . 39 v Operating System Reinstallation . 41 Getting Help . 43 Technical Support and Customer Service . 44 DellConnect . 44 Online Services . 44 AutoTech Service. 45 Product Information. 46 Returning Items for Repair Under Warranty or for Credit . 46 Before You Call. 47 Contacting Dell. 48 Finding More Information and Resources 49 Basic Specifications . 51 Appendix . 62 Macrovision Product Notice. 62 Index . 63 vi Setting Up Your Studio Laptop This section provides information about setting up your Studio 1737 laptop and connecting peripherals. Before Setting Up Your Computer When positioning your computer, ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer. Restricting airflow around your Studio computer may cause it to overheat. To prevent overheating ensure that you leave at least 10.2 cm (4 in) at the back of the computer and a minimum of 5.1 cm (2 in) on all other sides. You should never put your computer in an enclosed space, such as a cabinet or drawer when it is powered on. NOTICE: Placing or stacking heavy or sharp objects on the computer may result in permanent damage to the computer. Connect the AC Adapter Connect the AC adapter to the computer and then plug it into a wall outlet or surge protector. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or equipment damage. 7 Setting Up Your Studio Laptop NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the cable itself, and pull firmly, but gently to help prevent damage to the cable. NOTE: Connect the power cord to the adapter firmly and ensure that the light on the adapter is on when you turn on power. Check the Wireless Switch To use wireless connections, make sure the wireless switch is in the On position. Using The Wireless Switch To turn on the wireless switch, slide it from the rear to the front of the computer until it clicks into place.

- Off

- On Connect the Network Cable

(optional) To use a wired network connection, plug in the network cable. 8 Press the Power Button Windows Vista Setup Your Dell computer is preconfigured with Windows Vista. To set up Windows Vista for the first time, follow the instructions on the screen. These steps are mandatory and may take up to 15 minutes to complete. The screens will take you through several procedures including accepting license agreements, setting preferences and setting up an Internet connection. NOTICE: Do not interrupt the operating systems setup process, doing so may render your computer unusable. Setting Up Your Studio Laptop Connect to the Internet (Optional) NOTE: ISPs (Internet Service Providers) and ISP offerings vary by country. To connect to the Internet, you need an external modem or network connection and an Internet service provider (ISP). NOTE: If an external USB modem or WLAN adapter is not a part of your original order, you can purchase one from the Dell website at www.dell.com. Setting Up a Wired Internet Connection If you are using a dial-up connection, connect the telephone line to the external USB modem

(optional) and to the telephone wall connector before you set up your Internet connection. If you are using a DSL or cable/satellite modem connection, contact your ISP or cellular telephone service for setup instructions. 9 Setting Up Your Studio Laptop Setting Up a Wireless Connection 3 2 1 Internet service cable or DSL modem wireless router portable computer with wireless network card 1. 2. 3. 4. See the documentation for your computer or router for more information about how to set up and use your wireless network. 1. 10 Before you can use your wireless Internet connection, you need to connect to your wireless router. To set up your connection to a wireless router:

1. Save and close any open files, and exit any open programs. Click Follow the instructions on the screen to complete the setup. Connect To. Start 4 2. 3. Setting Up Your Internet Connection NOTE: If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later. NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one. Save and close any open files, and exit any open programs. 2. 3. 4. 5. Control Panel. Broadband if you will use a DSL, Start Network and Internet, click Connect Click Under to the Internet. The Connect to the Internet window appears. Select either Broadband (PPPoE) or Dial-up, depending on how you want to connect:

a. Choose satellite modem, cable TV modem, or wireless technology connection. Choose USB dial-up modem or ISDN. NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup. Dial-up if you will use an optional b. Setting Up Your Studio Laptop 11 Using Your Studio Laptop Your Studio 1737 has several indicators, buttons, and features that provide information at-a-

glance and time-saving shortcuts for common tasks. Device Status Lights 4 3 2 1 12 1 WiFi status light Turns on when wireless networking is enabled. Use the wireless switch to quickly turn all wireless communication On and Off:

Using The Wireless Switch To turn on the wireless switch, slide it from the rear to the front of the computer until it clicks into place.

- Off

- On 2 Bluetooth status light (optional) Turns on when a card with Bluetooth wireless technology is enabled. NOTE: The card with Bluetooth wireless technology is an optional feature. To turn off Bluetooth wireless, right-click the bluetooth icon in the notification area of your desktop, and click Turn Bluetooth Adapter Off or use the wireless switch. 3 Hard drive activity light Turns on when the computer reads or writes data. A flashing light indicates hard drive activity. NOTE: To avoid loss of data, never turn off the computer while the hard drive activity light is flashing. Using Your Studio Laptop 4 Battery status light Indicates the battery charging state. If the computer is connected to an electrical outlet:

Solid white the battery is charging. Off the battery is adequately charged. If the computer is running on a battery:

Off the battery is adequately charged or the computer is turned off. Solid orange the battery charge is low. Flashing orange the battery charge is critically low and you should either plug in the AC adapter or save and close your open documents and applications until you can. 13 Using Your Studio Laptop Right Side Features 6 5 4 3 2 1 NOTE: Do not uses non-standard-size or shape discs (including mini-CDs and mini-

DVDs) or you will damage the drive. 1 2 Audio Out/ Headphone connectors (2) Connect to headphones, powered speakers, or sound systems. The audio signal is the same for both connectors. Audio In/ Microphone connector Connects to a microphone or input signal for use with audio programs. 3 Optical Drive Supports only standard-

size and shape (12 cm) CDs, and DVDs. Ensure that the side with print or writing is facing upward when inserting discs. For more information, see the Dell Technology Guide. 4 USB 2.0 connectors (2) Connect USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. 5 AC adapter connector Attaches an AC adapter to the computer to power the computer and charge the battery when the computer is not in use. The AC adapter converts AC power to the DC power required by the computer. For more information, see Connect the AC Adapter on 7 Using Your Studio Laptop 6 Power button and light Turns the power on or off when pressed. NOTICE: If the computer stops responding, press and hold the power button until the computer turns off completely (may take several seconds). The light in the center of this button indicates the power state:

Blinking white the computer is in sleep state Solid white the computer is in power-

on state Off the computer is switched off or in hibernate state 14 15 Using Your Studio Laptop Left Side Features 7 6 5 4 2 3 1 1 DELL Wi-Fi Catcher Network Locator button Turn on the wireless switch and press this button for a few seconds to scan for wireless networks in your vicinity. 16 NOTE: The Wi-Fi Catcher Network Locator light appears only when the computer is turned off and the wireless switch is configured in the system setup program (BIOS) to control Wi-Fi network connections. If the computer is turned off, the light in the center of this button indicates the searching state:

Flashing white: Searching for network Solid white for 10 seconds then turns off: Network found Flashing white turns off after 10 blinks:

No signal found 2 Security cable slot Attaches a commercially available antitheft device to the computer. NOTE: Before you buy an antitheft device, ensure that it works with the security cable slot on your computer. 3 Wireless On/Off switch Rapidly turns Off or On all wireless devices such as WLAN cards and internal cards with Bluetooth wireless technology. The wireless switch may be in the Off position when your computer is shipped to you. To turn the switch On, slide the switch toward the front of the computer until it clicks into place.

- Off

- On NOTE: This switch can be deactivated through the BIOS (system setup program). 4 VGA connector Connects to video devices, such as a monitor or projector. Using Your Studio Laptop 5 6 7 HDMI-Out connector HDMI-Out

(Hi-Definition Mutimedia Interface Out) connector carries outgoing data as uncompressed all digital signal to produce hi-definition video and audio. For example, it connects to a TV for both audio and video signals. NOTE: For a monitor, only the video signal will be read. USB 2.0 connectors (2) Connect to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. Network connector If you are using a cabled network signal, this connects your computer to a network or broadband device. The two lights next to the connector indicate status and activity for wired network connections. 17 Using Your Studio Laptop 10 8 9 eSATA/USB combo connector Connects to eSATA compatible storage devices, such as external hard disk drives or optical drives. Also, supports USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. IEEE 1394 connector Connects to high-speed serial multimedia devices that support IEEE 1394, such as some digital video cameras. SD/MMC - MS/Pro - xD 8-in-1 Media card reader Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on the following digital media memory cards:

Secure digital (SD) memory card Secure Digital Input/Output (SDIO) card MultiMedia Card (MMC) Memory Stick Memory Stick PRO xD-Picture Card Hi Speed-SD Hi Density-SD 11 11 ExpressCard slot Supports one ExpressCard. The computer ships with a plastic blank installed in the slot. 10 9 8 18 Computer Base and Keyboard Features 1 2 3 4 Using Your Studio Laptop 1 Caps Lock light Turns on when using the Caps Lock key. 2 Touch pad Provides the functionality of a mouse to move the cursor, drag or move selected items, and right-click or left-click by tapping the surface. It supports circular scrolling and zoom. To change the circular scrolling and zoom settings, double-click the Dell Touch pad icon in the notification area of your desktop. In the Scroll & Zoom Settings window, enable or disable scrolling, circular scrolling, or zoom, choose the scroll zone width and scroll speed. 3 Touch pad buttons Provide left-click and right-click functions like those on a mouse. 4 Analog Microphone If you do not have the optional built-in camera with dual microphones, this single microphone is used for conferencing and chat. 19 Using Your Studio Laptop 8 7 5 6 5 Consumer IR Allows certain software applications to be controlled by the Dell Travel Remote (an optional device that can be stored in the ExpressCard slot when not in use). 20 6 Fingerprint reader (optional) Helps to keep you computer secure. When you slide your finger over the reader, it uses your unique fingerprint to authenticate your user identity (by automating the entry of user names and passwords) using DigitalPersona Personal software. To activate and use Digital Persona Personal, click Start Programs DigitalPersona Personal. 7 Keyboard/ Backlit Keyboard (optional) If purchased, the optional backlit keyboard provides visibility in dark environments by illuminating all symbols on the keys. For more information, see the Dell Technology Guide. 8 Num Lock light Turns on when using the Num Lock key. Display Features The display panel holds an optional camera and accompanying dual microphones. 1 2 3 4 5 1 Display Your display can vary based on selections you made when purchasing your computer. For more information about displays, see the Dell Technology Guide. 2 Left digital array microphone (optional) Combines with the right digital array microphone to provide high quality sound for video chatting and voice recording. Using Your Studio Laptop 3 Camera activity indicator (optional) Indicates when the camera is on and off. Based on selections you made when purchasing your computer, your computer may not include a camera. 4 Camera (optional) Built-in camera for video capture, conferencing, and chat. Based the on selections you made when purchasing your computer, your computer may not include a camera. FastAccess facial recognition (optional) Helps to keep your Dell computer secure. This advanced facial recognition software learns your face and minimizes the need for you to use login passwords. For more information, click Start Programs FastAccess. 5 Right digital array microphone (optional) Combines with the left digital array microphone to provide high quality sound for video chatting and voice recording. 21 Using Your Studio Laptop Media Controls To use the media controls, lightly touch the symbol and then release. The controls symbol will shine for 2 seconds to confirm your selection and then fade away. Launch Dell MediaDirect Play the previous track or chapter Stop Play or pause Play the next track or chapter Mute the sound Turn down the volume Turn up the volume Eject the disc Removing and Replacing the Battery CAUTION: Using an incompatible battery may increase the risk of fire or explosion. This computer should only use a battery purchased from Dell. Do not use batteries from other computers. CAUTION: Before removing the battery, shut down the computer, and remove external cables (including the AC adapter). To remove the battery:

1. Shut down the computer and remove all the external cables. Turn the computer over. Slide the battery release latch towards the side of the computer and hold it in place. Slide the battery out of the bay. 2. 3. 4. Using Your Studio Laptop 1 2 3 4 1 Battery 2 Battery bay 3 Battery release latch 4 SIM card slot indicator To replace the battery, slide it into the bay until it clicks into place. 22 23 Using Your Studio Laptop Using the Optical Disc Drive NOTICE: Do not use non-standard-size or shape discs (including mini-CDs and mini-

DVDs) or you will damage the drive. To eject a disc from the drive, gently touch the eject control confirm a few seconds before ejecting the disc. The control will flash to NOTE: Do not move the computer while playing or recording CDs and DVDs. Place the disc in the center of the disc slot, with the label facing upwards and gently push the disc into the slot. The drive will automatically pull the disc in and begin reading its content. Using Your Studio Laptop disc drive may support multiple disc media formats including CDs, Blu-ray discs (if the option is selected at the time of purchase), and DVDs. You can download or copy pictures and video files from portable devices, such as digital cameras and cell phones. Optional software applications enable you to organize and create music and video files that can be recorded to disc, saved on portable products such as MP3 players and handheld entertainment devices, or played and viewed directly on connected TVs, projectors, and home theater equipment. Software Features NOTE: For more information about the features described in this section, see the Dell Technology Guide on your hard drive or on the Dell Support website at support.dell.com. Productivity and Communication You can use your computer to create presentations, brochures, greeting cards, fliers, and spreadsheets. You can also edit and view digital photographs and images depending on the applications installed in your computer. Check your purchase order for software installed on your computer. After connecting to the Internet, you can access websites, setup an e-mail account, upload and download files, and so on. Entertainment and Multimedia You can use your computer to watch videos, play games, create your own CDs, listen to music and Internet radio stations. Your optical 24 25 performance to maximize the life of the computer and by reducing the amount of energy consumed by your computer over its lifetime. High performance provides the highest level of system performance on your computer by adapting processor speed to your activity and by maximizing system performance. This power option Using Your Studio Laptop Customizing the Desktop You can customize your desktop to change the appearance, resolution, wallpaper, screensaver, and so on by accessing the Personalize appearance and sounds window. To access the display properties window:

Right-click an open area of the desktop. 1. Click Personalize, to open the Personalize 2. appearance and sounds window and learn more about your customization options. Customizing Your Energy Settings You can use the power options in your operating system to configure the power settings on your computer. Microsoft Windows Vista provides three default options:

This power option offers full Balanced performance when you need it and saves power during periods of inactivity. Power saver power on your computer by reducing system This power option saves 26 2. 3. Start Back up files or Back up computer. Continue on Your User Account Control Backing Up Your Data It is recommended that you periodically back up files and folders on your computer. To back up files:

Control Panel System Click 1. and Maintenance Welcome Center Transfer files and settings. Click Click dialog box and follow the instructions in the Back up Files wizard. This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see Using Support Tools on page 33 or Contacting Dell on page 48. CAUTION: Only trained service personnel should remove the computer cover. See the Service Manual on the Dell Support website at support.dell.com for advanced service and troubleshooting instructions. Using Your Studio Laptop 27 Solving Problems Network Problems Wireless Connections If the network connection is lost The wireless switch may be off. To turn on the wireless switch, slide it from the rear to the front of the computer until it clicks into place.

- Off

- On The wireless router is offline or wireless has been disabled on the computer. Check your wireless router to ensure it is powered on and connected to your data source (cable modem or network hub). Re-establish your connection to the wireless router:

a. Save and close any open files, and exit any open programs. 28 b. c. Start Connect To. Click Follow the instructions on the screen to complete the setup. Wired Connections If the network connection is lost The cable is loose or damaged. Check the cable to ensure it is plugged in and not damaged. Off The computer is not detecting a physical connection to the network. NOTE: The link integrity light on the network connector is only for the wired cable connection. The link integrity light does not provide status for wireless connections. NOTE: If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later. The link integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status:

Green A good connection exists between a 10-Mbps network and the computer. Orange A good connection exists between a 100-Mbps network and the computer. Yellow A good connection exists between a 1000-Mbps network and the computer. Power Problems If the power light is off The computer is either turned off or is not receiving power. Reseat the power cable into both the power connector on the computer and the electrical outlet. If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. Also, temporarily bypass power Solving Problems protection devices, power strips, and power extension cables to verify that the computer turns on properly. Ensure that the electrical outlet is working by testing it with another device, such as a lamp. Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light on the AC adapter is on. If the power light is solid white and the computer is not responding The display may not be connected or powered on. Ensure that the display is properly connected and then turn it off and then back on. If the power light is blinking white The computer is in standby mode. Press a key on the keyboard, move the pointer using the touch pad or a connected mouse, or press the power button to resume normal operation. If you encounter interference that hinders reception on your computer An unwanted 29 Solving Problems signal is creating interference by interrupting or blocking other signals. Some possible causes of interference are:

Power, keyboard, and mouse extension cables. Too many devices connected to a power strip. Multiple power strips connected to the same electrical outlet. Memory Problems If you receive an insufficient memory message Save and close any open files and exit any open programs you are not using to see if that resolves the problem. See the software documentation for minimum memory requirements. If necessary, install additional memory (See the Service Manual on the Dell Support website at support.dell.com). 30 Reseat the memory modules (See the Service Manual on the Dell Support website at support.dell.com) to ensure that your computer is successfully communicating with the memory. If you experience other memory problems Ensure that you are following the memory installation guidelines (see the Service Manual on the Dell Support website at support.dell.com). Check if the memory module is compatible with your computer. Your computer supports DDR2 memory. For more information about the type of memory supported by your computer, see Basic Specifications on page 51. Run the Dell Diagnostics (see Dell Diagnostics on page 35). Reseat the memory modules (see the Service Manual on the Dell Support website at support.dell.com) to ensure that your computer is successfully communicating with the memory. Lockups and Software Problems If the computer does not start up Ensure that the power cable is firmly connected to the computer and to the electrical outlet. If a program stops responding End the program:

1. 2. 3. Press <Ctrl><Shift><Esc> simultaneously. Click Click the program that is no longer responding Click 4. If a program crashes repeatedly Check the software documentation. If necessary, uninstall and then reinstall the program. Applications. End Task. NOTE: Software usually includes installation instructions in its documentation or on the media (CD or DVD). 2. 3. Solving Problems If the computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown. Turn the computer off. If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer. If a program is designed for an earlier Microsoft Windows operating system Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments. Start 1. Click Programs Use an older program with this version of Windows. In the welcome screen, click Follow the instructions on the screen. Control Panel Next. 31 Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. Ensure that the program is installed and configured properly. Verify that the device drivers do not conflict with the program. If necessary, uninstall and then reinstall the program. Write down any error message that is displayed to help in troubleshooting. Solving Problems If a solid blue screen appears Turn the computer off. If you are unable to get a response by pressing a key on your keyboard or moving your pointer using the touch pad or mouse, press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer. If you have other software problems menu. Back up your files immediately. Use a virus-scanning program to check the hard drive or CDs. Save and close any open files or programs and shut down your computer through the Start Check the software documentation or contact the software manufacturer for troubleshooting information:

Ensure that the program is compatible with the operating system installed on your computer. 32 Using Support Tools Dell Support Center The Dell Support Center helps you find the service, support, and system-specific information you need. For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com. Click the icon in the taskbar to run the application. The home page provides links to access:

Self Help (Troubleshooting, Security, System Performance, Network/Internet, Backup/

Recovery, and Windows Vista) Alerts (technical support alerts relevant to your computer) Assistance from Dell (Technical Support with DellConnect, Customer Service, Training and Tutorials, How-To Help with Dell on Call, and Online Scan with PCCheckUp) About Your System (System Documentation, Warranty Information, System Information, Upgrades & Accessories) The top of the Dell Support Center home page displays your systems model number along with its service tag and express service code. For more information about the Dell Support Center, see the Dell Technology Guide on your hard drive or on the Dell Support website at support.dell.com. System Messages If your computer has an issue or error, it may display a System Message that will help you identify the cause and action needed to resolve the issue. NOTE: If the message you received is not 33 Using Support Tools listed in the following examples, see the documentation for either the operating system or the program that was running when the message appeared. Alternatively you could see the Service Manual on the Dell Support website at support.dell.com or see Contacting Dell on page 48 for assistance. Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support The computer failed to complete the boot routine three consecutive times for the same error see Contacting Dell on page 48 for assistance. CMOS checksum error Possible motherboard failure or RTC battery low. Replace the battery. See the Service Manual on the Dell Support website at support.dell.com or see Contacting Dell on page 48 for assistance. CPU fan failure CPU fan has failed. Replace the CPU fan. See the Service Manual on the Dell Support website at support.dell.com. Hard-disk drive failure Possible hard disk drive failure during HDD POST see Contacting Dell on page 48 for assistance. Hard-disk drive read failure Possible hard disk drive failure during HDD boot test see Contacting Dell on page 48 for assistance. Keyboard failure Keyboard failure or loose cable. No boot device available No bootable partition on hard disk drive, the hard disk drive cable is loose, or no bootable device exists. If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device. Enter system setup and ensure that the boot sequence information is correct (see the 34 Service Manual on the Dell Support website at support.dell.com). No timer tick interrupt A chip on the system board might be malfunctioning or motherboard failure (see the Service Manual on the Dell Support website at support.dell.com). USB over current error Disconnect the USB device. Your USB device needs more power for it to function properly. Use an external power source to connect the USB device, or if your device has two USB cables, connect both of them. NOTICE - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem S.M.A.R.T error, possible hard disk drive failure. This feature can be enabled or disabled in the BIOS setup (see Contacting Dell on page 48 for assistance). Using Support Tools Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. To start the Hardware Troubleshooter:

Help and Support. 1. 2. Click Start hardware troubleshooter in Type the search field and press <Enter> to start the search. In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. 3. Dell Diagnostics If you experience a problem with your computer, perform the checks in Lockups and Software Problems on page 51 and run the Dell Diagnostics before you contact Dell for technical assistance. 35 Using Support Tools It is recommended that you print these procedures before you begin. NOTICE: Dell Diagnostics works only on Dell computers. NOTE: The Drivers and Utilities media is optional and may not ship with your computer. See the System Setup section in the Service Manual to review your computers configuration information, and ensure that the device that you want to test displays in the system setup program and is active. Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media. Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, see Contacting Dell on page 48. 36 1. 2. 3. 4. logo appears, press <F12>

Ensure that the computer is connected to an electrical outlet that is known to be working properly. Turn on (or restart) your computer. When the DELL immediately. Select Diagnostics from the boot menu and press <Enter>. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting Dell Diagnostics From the Drivers and Utilities Media 1. 2. Insert the Drivers and Utilities media. Shut down and restart the computer. When the DELL logo appears, press <F12>

immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. When the boot device list appears, highlight CD/DVD/CD-RW and press <Enter>. Select the Boot from CD-ROM option from the menu that appears and press <Enter>. 3. 4. Using Support Tools 5. 6. 7. Run the 32 Bit Dell Diagnostics from Type 1 to start the CD menu and press

<Enter> to proceed. Select the numbered list. If multiple versions are listed, select the version appropriate for your computer. When the Dell Diagnostics Main Menu appears, select the test you want to run. 37 Restoring Your Operating System You can restore your operating system in the following ways:

Restore returns your computer to an System earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files. Dell Factory Image Restore returns your hard drive to the operating state it was in when you purchased the computer. Both procedures permanently delete all data on the hard drive and remove any programs installed after you received the computer. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. If you received an Operating System media with your computer, you can use it to restore your operating system. However, using the Operating System media also deletes all data on the hard drive. Use the disc only if System Restore did not resolve your operating system problem. System Restore The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Any changes that System Restore makes to your computer are completely reversible. NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, 38 so they may not apply if you set your Dell computer to the Windows Classic view. Starting System Restore 1. 2. Start Start Search box, type System Click In the Restore and press <Enter>. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. Click on the screen. Next and follow the remaining prompts 3. In the event that System Restore did not resolve the issue, you may undo the last system restore. Undoing the Last System Restore NOTE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the Restoring Your Operating System

. Start Start Search box, type System system restoration is complete. Click In the Restore and press <Enter>. Click Next. Undo my last restoration and click 1. 2. 3. Dell Factory Image Restore NOTICE: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers. Use Dell Factory Image Restore only as the last method to restore your operating system. 39 Restoring Your Operating System These options restore your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computerincluding data filesare permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back up all data before using Factory Image Restore. Dell Factory Image Restore 1. Repair Your Computer. System Recovery Options window Turn on the computer. When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options Window. Select The appears. Select a keyboard layout and click To access the recovery options, log on as a local user. To access the command prompt, type administrator in the User name field, then click OK. Next. 2. 3. 4. 5. 40 6. 7. 8. 9. Next. The Confirm Data Deletion Dell Factory Image Restore. The Dell Click Factory Image Restore welcome screen appears. NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore. Click screen appears. NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel. Click the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition, then click Next. The restore process begins and may take five or more minutes to complete. A message appears when the operating system and factory-installed applications have been restored to factory condition. Click Finish to reboot the system. Operating System Reinstallation Before you Begin If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating state it was in before you installed the new device driver. See Using Microsoft Windows System Restore on page 38. NOTICE: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows, you need the following items:

Dell Operating System Dell Drivers and Utilities media media Restoring Your Operating System NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities media to load any required drivers. Depending on the region from which you ordered your computer, or whether you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer. Reinstalling Windows Vista The reinstallation process can take one to two hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software. 1. Save and close any open files and exit any open programs. Insert the Click appears. Exit if the Install Windows message Operating System disc. 2. 3. 41 Restoring Your Operating System Restart the computer. When the DELL logo appears, press <F12>

immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. When the boot device list appears, highlight CD/DVD/CD-RW Drive and press <Enter>. Press any key to Follow the instructions on the screen to complete the installation. Boot from CD-ROM. 4. 5. 6. 7. 42 Getting Help If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem:

1. 28 for 35 for See Solving Problems on page information and procedures that pertain to the problem your computer is experiencing. See Dell Diagnostics on page procedures on how to run Dell Diagnostics. Fill out the Diagnostic Checklist on page 47. Use Dells extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See Online Services on page 44 for a more extensive list of Dell Support online. If the preceding steps have not resolved the problem, see Before You Call on page 47 and then Contacting Dell on page 48. 2. 3. 4. 5. NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures. NOTE: Dells Express Service Code system may not be available in all countries. When prompted by Dells automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions. NOTE: Some of the services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability. 43 Getting Help Technical Support and Customer Service Dells support service is available to answer your questions about Dell hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dells support service, see Before You Call on page 47 and then see the contact information for your region or go to support.dell.com. DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect. 44 Online Services You can learn about Dell products and services on the following websites:

www.dell.com www.dell.com/ap only) www.dell.com/jp www.euro.dell.com www.dell.com/la Caribbean countries) www.dell.ca

(Asian/Pacific countries

(Japan only)

(Europe only)

(Latin American and

(Canada only) You can access Dell Support through the following websites and e-mail addresses:

Dell Support websites support.dell.com support.jp.dell.com support.euro.dell.com

(Japan only)

(Europe only) Dell Support e-mail addresses mobile_support@us.dell.com support@us.dell.com la-techsupport@dell.com Caribbean countries only) apsupport@dell.com countries only)

(Asian/Pacific

(Latin America and Dell Marketing and Sales e-mail addresses

(Asian/Pacific apmarketing@dell.com countries only) sales_canada@dell.com

(Canada only) Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user: anonymous, and use your e-mail address as your password. AutoTech Service Dells automated support serviceAutoTech provides recorded answers to the questions Getting Help most frequently asked by Dell customers about their portable and desktop computers. When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. For instructions on accessing the telephone number to call your region, see Contacting Dell on page 48. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call your region, see Contacting Dell on page 48 for problems with your order. If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call for your region, see Contacting Dell on page 48. 45 Getting Help Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see Contacting Dell on page 48. Returning Items for Repair Under Warranty or for Credit Prepare all items being returned, whether for repair or credit, as follows:

1. Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box. For the telephone number to call for your region, see Contacting Dell on page 48. Include a copy of the invoice and a letter describing the reason for the return. Include a copy of the Diagnostics Checklist

(see Diagnostic Checklist on page 47), 2. 3. 4. 46 indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see Dell Diagnostics on page 35). Include any accessories that belong with the item(s) being returned (power cables, software, guides, and so on) if the return is for credit. Pack the equipment to be returned in the original (or equivalent) packing materials. You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted. Returns that are missing any of the preceding requirements will be refused at Dells receiving dock and returned to you. 5. 6. 7. 8. Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dells automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer). Remember to fill out the following Diagnostics Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available. Getting Help Diagnostic Checklist Name:

Date:

Address:

Phone number:

Service Tag (bar code on the back or bottom of the computer):

Express Service Code:

Return Material Authorization Number (if provided by Dell support technician):

Operating system and version:

Devices:

Expansion cards:

Are you connected to a network? Yes /No Network, version, and network adapter:

Programs and versions:

See your operating system documentation to determine the contents of the computers start-up files. If the computer is connected to 47 To contact Dell for sales, technical support, or customer service issues:

support.dell.com. 1. 2. Visit Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page. Click Select the appropriate service or support link based on your need. Choose the method of contacting Dell that is convenient for you. Contact Us on the left side of the page. 3. 4. 5. Getting Help a printer, print each file. Otherwise, record the contents of each file before calling Dell. Error message, beep code, or diagnostic code:

Description of problem and troubleshooting procedures you performed:

Contacting Dell NOTE: See Before You Call on page 47 before you contact Dell. For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-

based support and service options. Availability varies by country and product, and some services may not be available in your area. 48 Finding More Information and Resources If you need to:

reinstall your operating system. run a diagnostic program for your computer, reinstall desktop system software, or update drivers for your computer, and readme files. learn more about your operating system, maintaining peripherals, RAID, Internet, Bluetooth, networking, and e-mail. upgrade your computer with new or additional memory, or a new hard drive. reinstall or replace a worn or defective part. See:

your Operating System media. the Drivers and Utilities media. NOTE: Drivers and documentation updates can be found on the Dell Support website at support.dell.com. the Dell Technology Guide installed on your hard drive. the Service Manual on the Dell Support website at support.dell.com NOTE: In some countries, opening and replacing parts of your computer may void your warranty. Check your warranty and return policies before working inside your computer. 49 See:

the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. the back or bottom of your computer. the Dell Support website at support.dell.com. Finding More Information and Resources If you need to:

find safety best practices information for your computer review Warranty information, Terms and Conditions (U.S. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement. find your Service tag/Express Service Code You must use the service tag to identify your computer on support.dell.com or to contact technical support. find drivers and downloads. access technical support and product help. check on your order status for new purchases. find solutions and answers to common questions. locate information for last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users. 50 Basic Specifications System Model Dell Studio 1737 Processor Processor type This section provides basic information that you may need when setting up, updating drivers for, and upgrading your computer. For more detailed specifications, see the Service Manual on the Dell Support website at support.dell.com. NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Help and Support and select Start the option to view information about your computer. L1 cache L2 cache Celeron Celeron Intel Intel Dual-Core Intel Intel Dual-Core Core 2 Duo Pentium 128 KB (Intel - 64 KB per core) 1MB (Intel Celeron, Intel Pentium Dual-

Core) 2 MB or 3 MB or 6 MB (Intel Core2 Duo) 51 Basic Specifications Processor External bus frequency Front Side Bus (Intel) System Information System chipset Data bus width DRAM bus width Processor address bus width Flash EPROM Graphics bus 52 533 MHz (Intel Celeron, Intel Pentium Dual-Core) 800/667 MHz (Intel Core2 Duo) Mobile Intel Express GM/PM 45 64 bits dual-channel (2) 64-

bit buses 32 bits 2 MB PCI-E X16 32 bits System Information PCI bus

(PCI-Express used for video controllers) ExpressCard NOTE: The ExpressCard slot is designed only for ExpressCards. It does NOT support PC Cards. NOTE: PCMCIA may not be available in some regions. ExpressCard controller ExpressCard connector Cards supported Intel ICH9M one ExpressCard slot

(54 mm) ExpressCard/34 (34 mm) ExpressCard/54 (54 mm) 1.5 V and 3.3 V ExpressCard ExpressCard connector size Memory Memory module connector Memory module capacities Memory type Minimum memory configuration Maximum memory configuration 26 pins two user-accessible SODIMM connectors 512 MB, 1 GB, and 2 GB 800 MHz SODIMM DDR2 1 GB 4 GB NOTE: In order to take advantage of the dual channel bandwidth capability, both memory slots must be populated and must match in size. Basic Specifications Memory NOTE: The available memory displayed does not reflect the complete maximum memory installed because some memory is reserved for system files. NOTE: For instructions on upgrading memory, see the Service Manual on the Dell Support website at support.dell.com. 8-in-1 Memory Card Reader Card controller Card connector Ricoh R5C833 8-in-1 combo single slot 53 Basic Specifications 8-in-1 Memory Card Reader Cards supported Secure Digital (SD) Secure Digital Input/

Output (SDIO), MultiMediaCard

(MMC), Memory Stick Memory Stick PRO xD-Picture Card Hi Capacity-SD Hi Density-SD Ports and Connectors Audio microphone-in connector, two stereo headphones/

speakers connector 4-pin mini, non-powered connector IEEE 1394a 54 Ports and Connectors Consumer IR Mini-Card HDMI connector sensor compatible with Philips RC6 (receive only) two Type IIIA Mini-Card slots, one half-size Mini-

Card slot 19-pin Network adapter RJ-45 port USB Video five 4-pin USB 2.0-compliant connector 15-hole connector Communications Modem:

Type Controller Interface External V.92 56K USB Modem Hardware Modem Universal Serial Bus (USB) Communications Network adapter Wireless 10/100/1000 Ethernet LAN on system board internal WLAN, WWAN, UWB (optional) Mini-

Cards Bluetooth wireless technology Video Discrete:

Video type Video controller Video memory integrated on system board ATI Mobility Radeon HD 3650 GDDR2 256 MB Basic Specifications Video UMA:

Video type Video controller Video memory LCD interface TV support Audio Audio type Audio controller integrated on system board Mobile Intel GMA 4500MHD up to 358 MB of shared memory Low Voltage Differential Signaling (LVDS) HDMI 1.2 5.1 channel High Definition Audio IDT 92HD73C Stereo conversion 24-bit (analog-to-digital and digital-to-analog) 55 Basic Specifications Audio Internal Interface External Interface Speaker Internal speaker amplifier Volume controls Camera (optional) Pixel Video Resolution 56 Intel High Definition Audio microphone in/line in/surround line out connector, two stereo headphones/

speakers connector two 4-ohm speakers 2 Watts per channel into 4 ohms program menus and media control buttons 2.0 megapixel 320x240 ~1600x1200

(640x480 at 30 fps) Camera (optional) Diagonal Viewing Angle 66 Media Drive Interface CD / DVD Writer (Dual Layer DVD+/-RW Drive) Blu-ray Disc (BD)

(optional) Roxio Creator DE or Roxio Creator Premier Blu-ray (for Blu-ray Disc) Dell MediaDirect Display Types and Native Resolutions at 262K colors Types and Native Resolutions at 16.7M colors Refresh rate Operating angle 17.0 inch CCFL WXGA+

TrueLife 1440 x 3 (RGB) x 900 17.0 inch WLED WXGA+

TrueLife 1440 x 3 (RGB) x 900 17.0 inch CCFL WUXGA TrueLife 1920 x 3 (RGB) x 1200 17.0 inch RGBLED WUXGA TrueLife 1920 x 3 (RGB) x 1200 60 Hz 0 (closed) to 140 Display Viewing angles:

Horizontal Vertical Basic Specifications 40 (CCFL WXGA+

TrueLife) min. 55 (WLED WXGA+

TrueLife) min. 55 (RGBLED WUXGA TrueLife) min. 60 (CCFL WUXGA TrueLife) min.

+15/30 (CCFL WXGA+

TrueLife) min. 45 (WLED WXGA+

TrueLife) min. 45 (RGBLED WUXGA TrueLife) min.

+40/50 (CCFL WUXGA TrueLife) min. 57 Basic Specifications Display Pixel pitch:

CCFL WXGA+

TrueLife WLED WXGA+

TrueLife RGBLED WUXGA TrueLife CCFL WUXGA TrueLife Controls 0.2550 mm 0.2550 mm 0.19125 mm 0.19125 mm brightness can be controlled through keyboard shortcuts (see Dell Technology Guide for more information) Keyboard Number of keys Layout Touch Pad X/Y position resolution

(graphics table mode) Size:

Width Height 101 (U.S. and Canada); 102

(Europe); 105 (Japan); 104

(Brazil) QWERTY/AZERTY/Kanji 240 cpi 71.7-mm (2.8-in) sensor-

active area 34.0-mm (1.3-in) rectangle 58 Battery Types and dimensions:

9-cell smart lithium ion 6-cell smart lithium ion Voltage Charge time

(approximate):

Computer off 3 hours depth - 49.95 mm (1.96 in) height - 38.6 mm (1.52 in) width - 266 mm (10.47 in) weight - 0.49kg (1.08 lb) depth - 49.95 mm (1.96 in) height - 20.4 mm (0.8 in) width - 204.9 mm (8.06 in) weight - 0.33kg (0.72 lb) 11.1 VDC (6/9 cell) Battery Operating time Life span

(approximate) Temperature range Coin-cell battery Basic Specifications Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions. See Dell Technology Guide for more information on battery life. 300 discharge/charge cycles Operating: 0 to 35C

(32 to 95F) Storage: 40 to 65C

(40 to 149F) CR-2032 59 Basic Specifications AC Adapter Types Input voltage Input current

(maximum) Input frequency Output current Output power 90 W 100240 VAC 1.5 A 5060 Hz 4.62 A (continuous) 90 W Rated output voltage 19.5 VDC Dimensions:

90 W:

Height Width Length Weight (without AC power cord):

16 mm (0.6 inches) 70 mm (2.8 inches) 147 mm (5.8 inches) 60 AC Adapter 90 W Temperature range:

Operating Storage Connector types:

DC connector AC connector 0.345 kg (0.76 lb) 0 to 40C (32 to 104F) 40 to 70C (40 to 158F) 3 pin, 7.4 mm plug 2 pin - C7 (Japan only) 3 pin - C5 Physical Height Width 30 mm~43 mm

(1.18 in~1.69 in) 392 mm (15.43 in) Physical Depth 288.15 mm (11.34 in) Weight (with 6-cell battery) configurable to less than 3.55 kg (7.82 lbs) Computer Environment Temperature range:

Operating Storage 0 to 35C (32 to 95F) 40 to 65C (40 to 149F) Relative humidity (maximum):

Operating Storage 10% to 90%

(noncondensing) 10% to 95%

(noncondensing) Maximum vibration (using a random vibration spectrum that simulates user environment):

Basic Specifications Computer Environment Operating Storage 0.66 GRMS 1.3 GRMS Maximum shock (Measured with hard drive in operating status and a 2-ms half-sine pulse for operating. Also measured with hard drive in head-parked position and a 2-ms halfsine pluse for storage):

Operating Storage Altitude (maximum):

Operating 110 G 160 G Storage Airborne contaminant level 15.2 to 3048 m

( 50 to 10,000 ft) 15.2 to 10,668 m

(50 to 35,000 ft) G2 or lower as defined by ISA-S71.04-1985 61 Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. Index A airflow, allowing 7 AutoTech 45 B backups creating 27 C calling Dell 47 CDs, playing and creating 25 computer capabilities 25 computer, setting up 7 computer stand 7 connect(ing) to the Internet 9 conserving energy 26 Contacting Dell online 48 customer service 44 customizing your desktop 25 your energy settings 26 D damage, avoiding 7 data, backing up 27 DellConnect 44 Dell Diagnostics 35 Dell Factory Image Restore 38 Dell Support Center 33 Dell support website 50 Dell Technology Guide for futher information 49 62 63 Index device status lights 12 Diagnostic Checklist 47 disc drive supported disc sizes 24 discs ejecting 24 using 24 drivers and downloads 50 DVDs, playing and creating 25 E email addresses for technical support 45 energy conserving 26 F finding more information 49 FTP login, anonymous 45 64 H hardware problems diagnosing 35 Hardware Troubleshooter 35 help getting assistance and support 43 horizontal and vertical stand options 7 I installing the stand 7 Internet connection 9 ISP Internet Service Provider 9 M memory problems solving 30 Microsoft Windows Vista 9 N network connection fixing 28 network speed testing 28 O order status 45 P power problems, solving 29 power strips, using 7 problems, solving 28 products information and purchasing 46 R reinstalling Windows 38 resources, finding more 49 restoring factory image 39 S setup, before you begin 7 shipping products for return or repair 46 software features 25 software problems 31 solving problems 28 specifications 51 support email addresses 45 support sites worldwide 44 System Messages 33 system reinstall options 38 System Restore 38 T technical support 44 Index 65 Index V ventilation, ensuring 7 W warranty returns 46 Windows, reinstalling 38 Windows Vista Program Compatibility Wizard 31 reinstalling 41 setup 9 wired network network cable, connecting 8 wireless network connection 28 wireless switch 8, 12, 28 66 Printed in the U.S.A. www.dell.com | support.dell.com 0XXXXXA00

INSPIRON SETUP GUIDE INSPIRON Mini 10 SETUP GUIDE Model PP19S Notes, Cautions and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. __________________ Information in this document is subject to change without notice. 2008 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Inspiron, and YOURS IS HERE are trademarks of Dell Inc.; Intel and Atom are registered trademarks of Intel Corporation in the U.S. and other countries; Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries;

Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. November 2008 P/N R891K Rev. A00 I N S P I R O N Contents Setting Up Your Inspiron Mini 10 Laptop . 5 Before Setting Up Your Computer . 5 Connect the AC Adapter . 6 Connect the Network Cable (Optional) . 7 Press the Power Button . 8 Enable or Disable Wireless. 9 Ubuntu Information . 9 Microsoft Windows Setup . 9 Connect to the Internet (Optional) . 10 Setting up the TV Tuner (Availability Varies by Regions) . 13 Using Your Inspiron Laptop. 14 Left Side Features . 16 Computer Base and Keyboard Features . 18 Touch pad Gestures. 20 Display Features . 24 Removing and Replacing the Battery . 25 Software Features . 26 Solving Problems . 28 Network Problems . 28 Power Problems . 29 Memory Problems . 30 Lockups and Software Problems . 30 Dell Support Center . 33 Using Support Tools. 33 System Messages . 34 Hardware Troubleshooter . 35 Dell Diagnostics . 36 3 Restoring Your Operating System . 38 System Restore . 38 Windows XP: Using Dell PC Restore . 40 Dell Factory Image Restore . 42 Operating System Reinstallation . 43 Getting Help . 45 Technical Support and Customer Service . 46 Online Services . 46 AutoTech Service. 47 Product Information. 47 Before You Call. 48 Contacting Dell. 49 Finding More Information and Resources . 50 Basic Specifications . 52 Index . 60 4 I N S P I R O N Setting Up Your Inspiron Mini 10 Laptop WARNING: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. CAUTION: Placing or stacking heavy or sharp objects on the computer may result in permanent damage to the computer. This section provides information about setting up your Inspiron Mini 10 laptop and connecting peripherals. Before Setting Up Your Computer When positioning your computer, ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer. Restricting airflow around your Inspiron laptop may cause it to overheat. To prevent overheating ensure that you leave at least 10.2 cm (4 in) at the back of the computer and a minimum of 5.1 cm (2 in) on all other sides. You should never put your computer in an enclosed space, such as a cabinet or drawer when it is powered on. 5 Setting Up Your Inspiron Mini 10 Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into a wall outlet or surge protector. WARNING: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or equipment damage. 6 Setting Up Your Inspiron Mini 10 Laptop Connect the Network Cable

(Optional) To use a wired network connection, plug in the network cable. 7 Setting Up Your Inspiron Mini 10 Laptop Press the Power Button 8 2. Enable or Disable Wireless To turn on wireless, with the computer turned on:

1. Press <Fn><F2> or double-click the wireless icon on the system tray. The Wireless Enable/Disable dialog box is displayed. Select one of the following:

Click Enable Bluetooth Enable Wireless LAN Enable Wireless WAN/GPS 3. To turn off wireless, press <Fn><F2> again to turn off all radios. Ubuntu Information Your Dell computer is preconfigured with the Ubuntu operating system if you requested for it while ordering. See the Ubuntu Quick Start OK. Setting Up Your Inspiron Mini 10 Laptop Guide that shipped with your computer for more operating system specific information. Microsoft Windows Setup Your Dell computer is preconfigured with Microsoft Windows operating system if you requested for it while ordering. To set up Windows for the first time, follow the instructions on the screen. These steps are mandatory and may take up to 15 minutes to complete. The screens will take you through several procedures including accepting license agreements, setting preferences, and setting up an Internet connection. CAUTION: Do not interrupt the operating systems setup process. Doing so may render your computer unusable. 9 Setting Up Your Inspiron Mini 10 Laptop Connect to the Internet (Optional) NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need an external modem or network connection and an Internet service provider (ISP). Setting Up a Wired Internet Connection If you are using a dial-up connection, connect the telephone line to the external USB modem

(optional) and to the telephone wall jack before you set up your Internet connection. If you are using a DSL or cable/satellite modem connection, contact your ISP or cellular telephone service for setup instructions. Setting Up a Wireless Connection Before you can use your wireless Internet connection, you need to connect to your wireless router. To set up your connection to a wireless router:

10 1. 2. 3. Save and close any open files, and exit any open programs. Click Follow the instructions on the screen to complete the setup. Start Connect To. Setting Up Your Internet Connection To set up an Internet connection with a provided ISP desktop shortcut:

1. Save and close any open files, and exit any open programs. Double-click the ISP icon on the Microsoft Windows desktop. Follow the instructions on the screen to complete the setup. 2. 3. If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP, perform the steps in the following section. NOTE: If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later. NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one. Windows Vista 1. 2. 3. 4. Control Panel. Start Network and Internet, click Connect Save and close any open files, and exit any open programs. Click Under to the Internet. The Connect to the Internet window appears. Click either depending on how you want to connect:

a. Broadband (PPPoE) or Dial-up, Broadband if you will use a Choose DSL, satellite modem, cable TV modem, or Bluetooth wireless technology connection. Setting Up Your Inspiron Mini 10 Laptop b. Dial-up if you will use an optional Chose USB dial-up modem or ISDN. NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup. 5. Windows XP 1. Save and close any open files, and exit any open programs. Click The New Connection Wizard appears. Start Internet Explorer. 2. 11 6. 7. How do Select the appropriate option under you want to connect to the Internet?, and then click Next. Use the setup information provided by your ISP to complete the setup. Setting Up Your Inspiron Mini 10 Laptop 3. 4. Connect to the Internet. Click In the next window, select the appropriate option:

If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISPs). If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually. If you have a CD, click from an ISP. Use the CD I got 5. Next. Click If you selected Set up my connection manually, continue to step 6. Otherwise, follow the instructions on the screen to complete the setup. NOTE: If you do not know which type of connection to select, contact your ISP. 12 Set up the TV Tuner (Availability Varies by Regions) You can set up the TV Tuner through PowerCinema. To set up the TV Tuner for the first time:

1. Click the PowerCinema icon in Programs. Go to TV and follow the instructions on the screen. Main Menu Entertainment Live Start All 2. Main Menu Entertainment Live To re-configure your TV tuner settings:

1. Start All Click the PowerCinema icon in Programs. Go to TV. Click Select Click instructions on the screen. Settings. 2. 3. 4. 5. Advanced in the control menu. Run Setup Wizard and follow the Setting Up Your Inspiron Mini 10 Laptop 13 N O R I P S N I Using Your Inspiron Laptop Your Inspiron Mini 10 has indicators, buttons, and features that provide information at-a-

glance and time-saving shortcuts for common tasks. Right Side Features 6 5 4 3 21 14 Using Your Inspiron Laptop 5 6 Power USB connector Connects to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. This port can support up to 2 ampere current loading. Network connector If you are using a cabled network signal, this connects your computer to a network or broadband device. 1 2 3 4 Audio Out/ Headphone connector Connects to a pair of headphones, or sends audio to a powered speaker or sound system. Audio In/ Microphone connector Connects to a microphone or input signal for use with audio programs. HDMI connector Connects to a TV for both 5.1 audio and video signals. NOTE: When used with a monitor, only the video signal will be read. USB 2.0 connector Connects to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. 15 Using Your Inspiron Laptop Left Side Features 5 4 3 2 1 16 1 Security cable slot Attaches a commercially available antitheft device to the computer. NOTE: Before you buy an antitheft device, ensure that it works with the security cable slot on your computer. 2 3 AC adapter connector Connects to the AC adapter to power on the computer and charge the battery. USB 2.0 connector Connects to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. 4 Antenna In connector (on supported models) Connects to an external antenna, through a MCX connector, to view programs using the TV Tuner card (optional). For more details on TV Tuner card setup, see Setting up the TV Tuner (Availability Varies by Regions) on page 13. Using Your Inspiron Laptop 5 SD/SDHC/MMC/MS/MSPro 3-in-1 media card reader Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on the following digital memory cards:

Secure Digital (SD) memory card Secure Digital High Capacity

(SDHC) card Multimedia Card (MMC) Memory Stick Memory Stick PRO 17 Using Your Inspiron Laptop Computer Base and Keyboard Features 1 2 3 4 18 1 Power/Battery indicator light Turns on steadily or blinks to indicate battery charge status. If the computer is connected to an electrical outlet, the light operates as follows:

On AC Adapter Solid white: The system is on and the battery is charging. Flashing white: The system is in standby mode. Off: The system is off and the battery is adequately charged. On Battery Solid white: The system is on. Flashing white: The system is in standby mode. Flashing amber: The battery charge is low. Connect to an AC adapter to charge the battery. Off: The system is off. Using Your Inspiron Laptop 2 Keyboard The settings for this keyboard can be personalized by using the system setting utility. 3 Touch pad buttons Provides left- and right-click functions like those on a mouse. 4 Touch pad Provides the functionality of a mouse. It supports the Scroll, Flick, Zoom, Rotate, Desktop, and My Favorites features. For more details , see Touch pad Gestures on page 20. 19 Using Your Inspiron Laptop Touch pad Gestures Scroll Features Scrolling allows you to navigate through content. Pan Scroll Allows you move the focus of the visible area. To use the pan scroll feature:

Place two fingers next to 1. each other on the touch pad. 2. direction you wish to move the focus of the visible area. Auto Scroll Vertical Allows scrolling in an upward, or downward direction. Move both fingers in the Place two fingers next to 1. each other on the touch pad. 2. downward or upward at a fast pace to activate auto scrolling. Move both fingers 3. Tap on the touch pad to stop auto scrolling. 20 Auto Scroll Horizontal Allows scrolling in a left-to-right, or right-to-left direction. Place two fingers next to 1. each other on the touch pad. Move both fingers left or 2. right at a fast pace to activate auto scrolling. Tap on the touch pad to stop auto scrolling. 3. Traditional Scroll Allows you to scroll up or scroll down. Place one finger in the 1. vertical scroll zone (extreme right of the touch pad). 2. or downward to scroll through the active window. Move your finger upward Circular Scroll Allows you to scroll up and down, or right and left. To scroll up and down:

Place one finger in the 1. vertical scroll zone (extreme right of the touch pad). Move your finger in a 2. clockwise circular direction to scroll downwards or counterclockwise to scroll upwards. To scroll right and left:

Place one finger in the 1. horizontal scroll zone (extreme bottom of the touch pad). Move your finger in a 2. clockwise circular direction to scroll right or move your finger in a counterclockwise direction to scroll left. Using Your Inspiron Laptop Flick Feature Flick allows you to flip your focus on content forward or backward based on the direction of the flick. Place three fingers next to 1. each other on the touch pad. Move your fingers quickly 2. in the direction you wish to flip content. The screen content changes based on the application that is open. 21 Zone Zoom Allows you to zoom in or zoom out using one finger in the zoom zone (extreme left of the touch pad). To zoom in or zoom out using the zoom zone:

Place one finger in the 1. zoom zone. Move your finger upward 2. and downward to zoom in and out. Rotate Features Rotate allows you to rotate the active content on the screen. This feature includes Twist and Arc. Using Your Inspiron Laptop Zoom Features Zoom allows you to increase or decrease the magnification of the screen content. The zoom features include:

Pinch Zoom Allows you to zoom in or zoom out by moving two fingers apart or bringing them closer together on the touch pad. Place two fingers close 1. together on the touch pad. Move your fingers apart to 2. enlarge the view (zoom in) of the active content. Alternately, moving two 3. fingers that are apart back together minimizes the view

(zoom out) of the active window on the screen. 22 Twist Rotate Allows you to rotate active content in 90-degree increments using two fingers where one finger is anchored and the Place two fingers on the other rotates. 1. touch pad. Keeping the lower finger in 2. place, move one finger in and arched direction right or left to rotate the selected item 90 degrees. Arc Rotate Allows you to rotate active content by moving two fingers in an arched direction. 1. Place two fingers on the touch pad. Move both fingers in an 2. arched direction to the left or right to rotate active content. Using Your Inspiron Laptop My Favorites Feature My Favorites allows you to open your favorite applications. Tap three fingers that are apart on the touch pad. The applications that you select in the touch pad configuration tool launch. Desktop Feature Desktop allows you to minimize all open windows together so that the Desktop is visible. Place a hand on the touch pad in any orientation and briefly hold in place. 23 Using Your Inspiron Laptop Display Features The display panel holds a camera and a camera activity light. 21 3 4 1 Microphone Provides quality sound for video chatting and voice recording. 2 Camera activity light Indicates when the camera is on or off. 3 Camera Built-in camera for video capture, conferencing, and chat. 4 Display Your display can vary based on selections you made when purchasing your computer. For more information about displays, see the Dell Technology Guide. 24 Using Your Inspiron Laptop Removing and Replacing the Battery WARNING: Using an incompatible battery may increase the risk of fire or explosion. This computer should only use a battery purchased from Dell. Do not use batteries from other computers. WARNING: Before removing the battery, shut down the computer, and remove external cables (including the AC adapter). 3. To remove the battery:

1. 2. Shut down the computer and turn it over. Slide the battery lock latch until it clicks into place. Slide the battery release latch to unlock position. Pull the battery up and out of the battery bay. 4. To replace the battery, slide it into the bay until it clicks into place. Then slide the battery lock latch to the lock position. 1 2 3 1 Battery 2 Battery release latch 3 Battery lock latch 25 Using Your Inspiron Laptop Software Features NOTE: For more information about the features described in this section, see the Dell Technology Guide on your hard drive or on the Dell Support website at support.dell.com. Productivity and Communication You can use your computer to create presentations, brochures, greeting cards, fliers, and spreadsheets depending on the applications installed in your computer. Check your purchase order for software installed on your computer. After connecting to the Internet, you can access websites, setup an e-mail account, upload and download files, and so on. Entertainment and Multimedia You can use your computer to watch videos, play games, listen to music and internet radio stations. 26 Customizing the Desktop in Windows Vista You can customize your desktop to change the appearance, resolution, wallpaper, screensaver, and so on by accessing the Personalize appearance and sounds window. To access the display properties window:

Right-click an open area of the desktop. 1. Click Personalize, to open the Personalize 2. appearance and sounds window and learn more about your customization options. Customizing the Desktop in Windows XP You can customize your desktop to change the appearance, resolution, wallpaper, screensaver, and so on by accessing the Display Properties window. To access the display properties window:

Right-click an open area of the desktop. 1. Click 2. Properties window and learn more about your customization options. Properties, to open the Display Customizing Your Energy Settings You can use the power options in your operating system to configure the power settings on your computer. Windows provides three default options:

This power option saves This power option offers full Balanced performance when you need it and saves power during periods of inactivity. Power saver power on your computer by reducing system performance to maximize the life of the computer and by reducing the amount of energy consumed by your computer over its lifetime. High performance provides the highest level of system performance on your computer by adapting processor speed to your activity and by maximizing system performance. This power option Using Your Inspiron Laptop Start Control Panel System Backing Up Your Data on Windows Vista It is recommended that you periodically back up files and folders on your computer. To back up files:

Click 1. and Maintenance Welcome Center Transfer files and settings. Back up files or Back up computer. Click Click Continue on Your User Account Control dialog box and follow the instructions in the Back up Files wizard. 2. 3. Backing Up Your Data on Windows XP It is recommended that you periodically back up files and folders on your computer. To back up files:

Click 1. System Tools Backup. Follow the instructions in the Back up Files wizard. Start All Programs Accessories 2. 27 N O R I P S N I Solving Problems WARNING: Only trained service personnel should remove the computer cover. See the Service Manual on the Dell Support website at support.dell.com for advanced service and troubleshooting instructions. Network Problems Wireless Connections If the wireless network connection is lost The wireless router is offline or wireless has been disabled on the computer. Check your wireless router to ensure it is powered on and connected to your data source (cable modem or network hub). Interference may be blocking or interrupting your wireless connection. Try moving the computer closer to your wireless router. 28 Re-establish your connection to the wireless router:

a. Save and close any open files, and exit any open programs. Click Follow the instructions on the screen to complete the setup. Start Connect To. b. c. Wired Connections If the network connection is lost The cable is loose or damaged. Check the cable to ensure it is plugged in and not damaged. The link integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status:

Green A good connection exists between a 10-Mbps network and the computer. Orange A good connection exists between a 100-Mbps network and the computer. Off The computer is not detecting a physical connection to the network. NOTE: The link integrity light on the network connector is only for the wired cable connection. The link integrity light does not provide status for wireless connections. Power Problems If the power light is off The computer is either turned off or is not receiving power. If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. Also bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly. Ensure that the electrical outlet is working by testing it with another device, such as a lamp. Solving Problems Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light on the AC adapter is on. If the power light is solid white and the computer is not responding The display may not be responding. Press the power button until the computer turns off and then turn it back on. If the power light is blinking white The computer is in standby mode. Press a key on the keyboard, move the pointer using the touch pad or a connected mouse, or press the power button to resume normal operation. If the power light is solid amber The computer has a power problem or an internal device malfunction. For assistance contact Dell, see Contacting Dell on page 49. If the power light is blinking amber The computer is receiving electrical power, but a device might be malfunctioning or incorrectly installed. 29 Solving Problems If you encounter interference that hinders reception on your computer An unwanted signal is creating interference by interrupting or blocking other signals. Some possible causes of interference are:

Power, keyboard, and mouse extension cables. Too many devices connected to a power strip. Multiple power strips connected to the same electrical outlet. Memory Problems If you receive an insufficient memory message Save and close any open files and exit any open programs you are not using to see if that resolves the problem. See the software documentation for minimum memory requirements. If necessary, install additional memory 30

(See the Service Manual on the Dell Support website at support.dell.com). If you experience other memory problems Ensure that you are following the memory installation guidelines (see the Service Manual on the Dell Support website at support.dell.com). Run the Dell Diagnostics (see Dell Diagnostics on page 35). Lockups and Software Problems If the computer does not start up Ensure that the power cable is firmly connected to the computer and to the electrical outlet. If a program stops responding End the program:

1. 2. 3. Press <Ctrl><Shift><Esc> simultaneously. Click Click the program that is no longer responding Click Applications. End Task. 4. If a program crashes repeatedly Check the software documentation. If necessary, uninstall and then reinstall the program. NOTE: Software usually includes installation instructions in its documentation or on the media (CD or DVD). NOTE: Your computer may or may not have an optical drive. Use an external optical drive or any external storage device for the procedures that involve media. If the computer stops responding CAUTION: You might lose data if you are unable to perform an operating system shutdown. Turn the computer off. If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer. Solving Problems If a program is designed for an earlier Microsoft Windows operating system Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista/non-XP operating system environments. Windows Vista Start 1. Control Panel Click Programs Use an older program with this version of Windows. In the welcome screen, click Follow the instructions on the screen. Next. 2. 3. Windows XP 1. Start All Programs Accessories Click Program Compatibility Wizard. In the welcome screen, click 2. Follow the instructions on the screen. 3. If a solid blue screen appears Turn the computer off. If you are unable to get a response Next. 31 Ensure that the program is installed and configured properly. Verify that the device drivers do not conflict with the program. If necessary, uninstall and then reinstall the program, Dell Support Center. Write down any error message that is displayed to help in troubleshooting when Contacting Dell. Solving Problems by pressing a key on your keyboard or moving your pointer or mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer. If you have other software problems Back up your files immediately. Use a virus-scanning program to check the hard drive or CDs. Save and close any open files or programs and shut down your computer through the Start menu. Check the software documentation or contact the software manufacturer for troubleshooting information:

Ensure that the program is compatible with the operating system installed on your computer. Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. 32 Using Support Tools NOTE: The instructions in this section are for computers with Windows Vista operating system installed. Dell Support Center The Dell Support Center helps you find the service, support, and system-specific information you need. For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com. Click the icon in the taskbar to run the application. The home page provides links to access:

Self Help (Troubleshooting, Security, System Performance, Network/Internet, Backup/

Recovery, and Windows operating system) Alerts (technical support alerts relevant to your computer) I N S P I R O N Assistance from Dell (Technical Support with DellConnect, Customer Service, Training and Tutorials, How-To Help with Dell on Call, and Online Scan with PCCheckUp) About Your System (System Documentation, Warranty Information, System Information, Upgrades & Accessories) The top of the Dell Support Center home page displays your computers model number along with its service tag and express service code. For more information about the Dell Support Center, see the Dell Technology Guide on your hard drive or on the Dell Support website at support.dell.com. 33 Using Support Tools System Messages If your computer has an issue or error, it may display a System Message that will help you identify the cause and action needed to resolve the issue. NOTE: If the message you received is not listed in the following examples, see the documentation for either the operating system or the program that was running when the message appeared. Alternatively see the Dell Technology Guide on your hard disk or the Dell Support website at support. dell.com. Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support The computer failed to complete the boot routine three consecutive times for the same error see Contacting Dell on page 49 for assistance. CMOS checksum error Possible motherboard failure or RTC battery low. Replace the battery.

(See the Dell Technology Guide on your hard disk or the Dell Support website at support.dell. com or see Contacting Dell on page 49 for assistance. Hard-disk (HDD) drive failure Possible hard disk drive failure during POST, see Contacting Dell on page 49 for assistance. Hard-disk (HDD) drive read failure Possible hard disk drive failure during HDD boot test see Contacting Dell on page 49 for assistance. Keyboard failure Keyboard failure or loose cable. No boot device available No bootable partition on hard disk drive, the hard disk drive connector is loose, or no bootable device exists. If the hard drive is your boot device, ensure that the connector is connected and that the drive is installed properly and partitioned as a boot device. 34 Enter system setup and ensure that the boot sequence information is correct (see the Dell Technology Guide on your hard disk or the Dell Support website at support.dell.com). No timer tick interrupt A chip on the system board might be malfunctioning or motherboard failure (see Contacting Dell on page 49). USB over current error Disconnect the USB device. Your USB device needs more power for it to function properly. Use an external power source to connect the USB device, or if your device has two USB cables, connect both of them. NOTICE - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem S.M.A.R.T error, possible hard disk drive failure. This feature can be enabled or disabled in the Using Support Tools BIOS setup (see Contacting Dell on page 49 for assistance). Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. To start the Hardware Troubleshooter:

Help and Support. 1. 2. Start Click hardware troubleshooter in Type the search field and press <Enter> to start the search. In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. 3. 35 Using Support Tools Dell Diagnostics If you experience a problem with your computer, perform the checks in Lockups and Software Problems on page 30 and run the Dell Diagnostics before you contact Dell ( see Contacting Dell on page 49) for technical assistance. It is recommended that you print these procedures before you begin. CAUTION: Dell Diagnostics works only on Dell computers. NOTE: The Drivers and Utilities media is optional and may not ship with your computer. To review your computers configuration information, and ensure that the device that you want to test displays in the system setup program and is active. See the System Setup section in the Dell Technology Guide. Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media. 36 1. 2. 3. Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, see Contacting Dell on page 49. Ensure that the computer is connected to an electrical outlet that is known to be working properly. Turn on (or restart) your computer. When the DELL immediately. Select Diagnostics from the boot menu and press <Enter>. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop;

then, shut down your computer and try again. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. logo appears, press <F12>

4. Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting Dell Diagnostics From the Drivers and Utilities Media 1. 2. NOTE: Your computer may or may not have an optical drive. Use an external optical drive or any external storage device for the procedures that involves media. Insert the Drivers and Utilities media. Shut down and restart the computer. When the DELL logo appears, press <F2>

immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again. Using Support Tools NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. When the boot device list appears, highlight CD/DVD/CD-RW and press <Enter>. Select the Boot from CD-ROM option from the menu that appears and press <Enter>. Type 1 to start the CD menu and press

<Enter> to proceed. Select the numbered list. If multiple versions are listed, select the version appropriate for your computer. When the Dell Diagnostics Main Menu appears, select the test you want to run. Run the 32 Bit Dell Diagnostics from 3. 4. 5. 6. 7. 37 N O R I P S N I Restoring Your Operating System You can restore your operating system in the following ways:

Factory Image Restore returns your hard Restore returns your computer to an System earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files. Dell drive to the operating state it was in when you purchased the computer. This procedure permanently deletes all data on the hard drive and removes any programs installed after you received the computer. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. If you received an Operating System disc with your computer, you can use it to restore your operating system. However, using the 38 Operating System disc also deletes all data on the hard drive. Use the disc only if System Restore did not resolve your operating system problem. System Restore The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Any changes that System Restore makes to your computer are completely reversible. CAUTION: Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Starting System Restore in Windows Vista 1. 2. Start Start Search box, type System Click In the Restore and press <Enter>. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. Click on the screen. Next and follow the remaining prompts 3. In the event that System Restore did not resolve the issue, you may undo the last system restore. Starting System Restore in Windows XP 1. Start All Programs Accessories Click System Tools System Restore. Restoring Your Operating System In the welcome screen, click Follow the instructions on the screen. 2. 3. Undoing the Last System Restore in Windows Vista Next. NOTE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. Click In the Restore and press <Enter>. Click Next. Start Start Search box, type System Undo my last restoration and click

. 1. 2. 3. Undoing the Last System Restore in Windows XP NOTE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the 39 Restoring Your Operating System Start All Programs Accessories 1. 2. system restoration is complete. Click System Tools System Restore. In the welcome screen, click restoration and then click Next. Follow the instructions on the screen. 3. Using Dell PC Restore in Windows XP Undo my last CAUTION: Using Dell PC Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use PC Restore only if System Restore did not resolve your operating system problem. NOTE: Dell PC Restore by Symantec and Dell Factory Image Restore may not be available in certain countries or on certain computers. 40 Use Dell PC Restore only as the last method to restore your operating system. These options restore your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computerincluding data filesare permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back up all data before using PC Restore. Using PC Restore:

1. Turn on the computer. During the boot process, a blue bar with www.dell.com appears at the top of the screen. Immediately upon seeing the blue bar, press

<Ctrl><F11>. If you do not press <Ctrl><F11>

in time, let the computer finish starting, and then restart the computer again. 2. 3. 4. 5. Finish to reboot the CAUTION: If you do not want to proceed with PC Restore, click Reboot. Click Restore and click Confirm. The restore process takes approximately 6 to 10 minutes to complete. When prompted, click computer. NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot. When prompted, click The computer restarts. Because the computer is restored to its original operating state, the screens that appear, such as the End User License Agreement, are the same ones that appeared the first time the computer was turned on. Yes. Restoring Your Operating System 6. Next. Click The System Restore screen appears and the computer restarts. After the computer restarts, click OK. 41 Restoring Your Operating System Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers. Use Dell Factory Image Restore only as the last method to restore your operating system. These options restore your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computerincluding data filesare permanently deleted from the hard drive. Data files include documents, 42 spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back up all data before using Factory Image Restore. Dell Factory Image Restore 1. Repair Your Computer. System Recovery Options window Turn on the computer. When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options Window. Select The appears. Select a keyboard layout and click To access the recovery options, log on as a local user. To access the command prompt, type administrator in the User name field, then click OK. Click Factory Image Restore welcome screen appears. Dell Factory Image Restore. The Dell Next. 2. 3. 4. 5. 6. Next. The Confirm Data Deletion NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore. Click screen appears. CAUTION: If you do not want to proceed with Factory Image Restore, click Cancel. Select the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition, then click Next. The restore process begins and may take five or more minutes to complete. A message appears when the operating system and factory-installed applications have been restored to factory condition. Click Finish to reboot the system. 7. 8. 9. Restoring Your Operating System Operating System Reinstallation Before you Begin If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating state it was in before you installed the new device driver. See System Restore on page 38. CAUTION: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows, you need the following items:

Dell Operating System Dell Drivers and Utilities media media 43 Restoring Your Operating System NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities media to load any required drivers. Depending on the region from which you ordered your computer, or whether you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer. Reinstalling Windows The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software. NOTE: Your computer may or may not have an optical drive. Use an external optical drive or any external storage device for the procedures that involve media. Save and close any open files and exit any open programs. 1. 44 2. 3. 4. 5. 6. 7. Operating System disc. Exit if the Install Windows message Insert the Click appears. Restart the computer. When the DELL logo appears, press <F2>

immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. When the boot device list appears, highlight CD/DVD/CD-RW Drive and press <Enter>. Press any key to Follow the instructions on the screen to complete the installation. Boot from CD-ROM. Getting Help If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem:

1. 28 for 35 for See Solving Problems on page information and procedures that pertain to the problem your computer is experiencing. See Dell Diagnostics on page procedures on how to run Dell Diagnostics. Fill out the Diagnostic Checklist on page 48. Use Dells extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See Online Services on page 46 for a more extensive list of Dell Support online. If the preceding steps have not resolved the problem, see Before You Call on page 47 and then Contacting Dell on page 49. 2. 3. 4. 5. I N S P I R O N NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures. NOTE: Dells Express Service Code system may not be available in all countries. When prompted by Dells automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions. NOTE: Some of the services mentioned below are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability. 45 Getting Help Technical Support and Customer Service Dells support service is available to answer your questions about Dell hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers. To contact Dells support service, see Before You Call on page 47 and then see the contact information for your region or go to support.dell.com. Online Services You can learn about Dell products and services on the following websites:

www.dell.com www.dell.com/ap only) www.dell.com/jp www.euro.dell.com www.dell.com/la Caribbean countries)

(Asian/Pacific countries

(Japan only)

(Europe only)

(Latin American and 46 www.dell.ca

(Canada only) You can access Dell Support through the following websites and e-mail addresses:

Dell Support websites support.dell.com support.jp.dell.com support.euro.dell.com

(Japan only)

(Europe only) Dell Support e-mail addresses mobile_support@us.dell.com support@us.dell.com la-techsupport@dell.com Caribbean countries only) apsupport@dell.com countries only)

(Asian/Pacific

(Latin America and Dell Marketing and Sales e-mail addresses

(Asian/Pacific apmarketing@dell.com countries only) sales_canada@dell.com

(Canada only) Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user: anonymous, and use your e-mail address as your password. AutoTech Service Dells automated support serviceAutoTech provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers. When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. For instructions on accessing the telephone number to call your region, see Contacting Dell on page 49. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell. com, or you can call the automated order-

status service. A recording prompts you for the information needed to locate and report on your Getting Help order. For the telephone number to call your region, see Contacting Dell on page 49 for problems with your order. If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call for your region, see Contacting Dell on page 49. Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see Contacting Dell on page 49. 47 Getting Help Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dells automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer). Remember to fill out the following Diagnostics Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available. Diagnostic Checklist Name:

Date:

Address:

Phone number:

Service Tag (bar code on the back or bottom of the computer):

Express Service Code:

Return Material Authorization Number (if provided by Dell support technician):

Operating system and version:

Devices:

Expansion cards:

Are you connected to a network? Yes /No Network, version, and network adapter:

Programs and versions:

48 See your operating system documentation to determine the contents of the computers start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell. Error message, beep code, or diagnostic code:

Description of problem and troubleshooting procedures you performed:

Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-

based support and service options. Availability varies by country and product, and some services may not be available in your area. Getting Help To contact Dell for sales, technical support, or customer service issues:

support.dell.com. 1. 2. Visit Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page. Click Select the appropriate service or support link based on your need. Choose the method of contacting Dell that is convenient for you. Contact Us on the left side of the page. 3. 4. 5. 49 N O R I P S N I Finding More Information and Resources If you need to:

reinstall your operating system. run a diagnostic program for your computer, reinstall desktop system software, or update drivers for your computer, and readme files. learn more about your operating system, maintaining peripherals, RAID, Internet, Bluetooth, networking, and e-mail. upgrade your computer with new or additional memory, or a new hard drive. reinstall or replace a worn or defective part. See:

the Operating System media. the Drivers and Utilities media. NOTE: Drivers and documentation updates can be found on the Dell Support website at support.dell.com. the Dell Technology Guide installed on your hard drive. the Service Manual on the Dell Support website at support.dell.com NOTE: In some countries, opening and replacing parts of your computer may void your warranty. Check your warranty and return policies before working inside your computer. 50 If you need to:

find safety best practices information for your computer review Warranty information, Terms and Conditions (U.S. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement. find your Service tag/Express Service Code You must use the service tag to identify your computer on support.dell.com or to contact technical support. find drivers and downloads. access technical support and product help. check on your order status for new purchases. find solutions and answers to common questions. locate information for last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users. Finding More Information and Resources See:

the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. the back or bottom of your computer. the Dell Support website at support.dell.com. 51 N O R I P S N I Basic Specifications System Model Dell Inspiron Mini 10 This section provides basic information that you may need when setting up, updating drivers for, and upgrading your computer. NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start Help and Support and select the option to view information about your computer. 52 Processor Type CPU L2 Cache External bus frequency Memory Connectors Capacities Memory type Memory configuration possible Intel Silverthorne Intel Atom Z520 or Z530 or Z540 512 MB 533-MT/S @ 133 MHz none 1 GB and 2 GB DDR2-800 (Run @

DDR2-533/ 266 MHz) 1024 MB, 2048 MB Communications Modem type Modem interface Network adapter Wireless Computer Information System Chipset Data bus width DRAM bus width Processor address bus width Flash EEPROM Internal Storage Intel LPIA (Low Power Intel Architecture) Poulsbo US15W 64 bits single channel 64-bit buses 32 bits 1 MB 2.5 HDD SATA:

120/160/250 GB 5400 rpm Basic Specifications External V.92 56K USB Modem Universal Serial Bus

(USB) 10/100 Ethernet LAN on system board WLAN, WiMax, WWAN/GPS (3G Mini-Card that can activate 3G, or GPS, or both), Bluetooth wireless technology, internal TV tuner module 53 Audio External Interface Speaker Internal speaker amplifier Volume controls integrated analog microphone, microphone-in connector, stereo headphones/

speakers connector, digital MIC with camera module

(optional) two 1.0 watt speaker 1 watt per channel software program controlled Intel LPIA Poulsbo 8 MB system memory (shared) LVDS 2 channel High Definition Audio ALC269 24-bit (analog-to-

digital and digital-to-

analog) Intel High Definition Audio Basic Specifications Video video controller video memory LCD interface Audio Audio type Audio controller Stereo conversion Internal Interface 54 Ports and Connectors Audio Mini-Card Network adapter integrated analog microphone, integrated analog speaker, microphone connector, one stereo headphone/speakers connector, digital MIC with camera module (optional) two full size Mini Card slots and one half size Mini Card slot, the half slot supports dual interface and the full slots support USB only RJ-45 port USB Video Display Type (TrueLight) Dimensions:

Height Width Diagonal Basic Specifications three 4-pin USB 2.0-compliant connectors 19-pin type A HDMI connector 10.1 inch WSVGA AG 10.1 inch HD AG 222.72 mm (8.76 in) WSVGA AG 222.73 mm (8.76 in) HD AG 125.28 mm (4.93 in) WSVGA AG 125.22 mm (4.92 in) HD AG 255.52 mm (10.06 in) 55 Basic Specifications Maximum resolution Refresh rate 1024 x 576 WSVGA AG 1366 x 768 HD AG 60 Hz Operating angle 0 (closed) to 135 Luminance Viewing Angles:

Horizontal 180 min. 200 typ. cd/m (5 point avg) WSVGA AG 230 min. 250 typ. cd/

m (5 point avg) HD AG 40 (CR10) typ.. WSVGA AG 60 (CR10) typ.. HD AG Vertical Pixel pitch Controls Keyboard Number of keys 56

+10 - +30 (CR10) typ. WSVGA AG

+50 (CR10) typ. HD AG 0.2175 x 0.2175 mm WSVGA AG 0.16305 x 0.16305 mm HD AG brightness can be controlled through keyboard shortcuts

(see Dell Technology Guide for more information.) 82 (U.S. and Canada);

83 (Europe); 86

(Japan); 82 (Korea) Basic Specifications Camera Pixel Video resolution Diagonal viewing angle Touch pad X/Y position resolution (graphics table mode) Size:

Width Height 1.3 megapixel 320x240 ~1280x1024

(640x480 at 30fps) 66 AC Adapter Input voltage Input current

(maximum) Input frequency Output power 100240 VAC 1.0 A 5060 Hz 30 W 240 cpi Output current 1.58 A (maximum) Rated output voltage 19.0 VDC 78.5 mm (3.09 in) sensor-active area 38 mm (1.49 in) rectangle Dimensions:

30 W (APD) Height Width Depth 59.2 mm (2.33 in) 34.0 mm (1.34 in) 85.0 mm (3.35in) Weight (with cables) 0.15 kg (0.33 lb) 57 Basic Specifications AC Adapter 30 W (PI) Height Width Depth 70.0 mm (2.76 in) 36.0 mm (1.42 in) 78.0 mm (3.07in) Weight (with cables) 0.156 kg (0.34 lb) Computer Environment Temperature range:

Operating 0 to 35C (32 to 95F) 20 to 65C (4 to 149F) Relative humidity (maximum):

Storage 25.3 mm to 28.0 mm

(0.99 in to 1.10 in) 261 mm (10.27 in) 182.5 mm (7.18 in) 1.30 kg (2.86 lbs) Operating Storage 10% to 90%

(noncondensing) 5% to 90%

(noncondensing) Maximum vibration (using a random-vibration spectrum that simulates user environment):

Operating 0.66 GRMS Storage 1.3 GRMS Physical Height Width Depth Weight (with 3-cell battery):

Configurable to less than 58 Computer Environment Maximum shock (measured with hard drive in head-parked position and a 2-ms half-sine pulse):

Operating 110 G Storage 160 G Basic Specifications 59 N O R I P S N I Index A AC adapter size and weight 57, 58 airflow, allowing 5 AutoTech 47 B backups creating 27 C calling Dell 48 chipset 53 computer, setting up 5 connect(ing) to the Internet 9 conserving energy 27 60 Contacting Dell online 49 customer service 46 customizing your energy settings 27 D damage, avoiding 5 data, backing up 27 Dell Factory Image Restore 38 Dell Support Center 33 Dell support website 51 Dell Technology Guide for further information 50 Diagnostic Checklist 48 drivers and downloads 51 E e-mail addresses for technical support 46 energy conserving 27 expansion bus 53 F finding more information 50 FTP login, anonymous 47 H hardware problems diagnosing 35 Hardware Troubleshooter 35 help getting assistance and support 45 I Internet connection 10 ISP Internet Service Provider 10 M memory problems solving 30 memory support 52 N network connection fixing 28 network speed testing 28 O order status 47 Index 61 Index P power problems, solving 29 power strips, using 6 problems, solving 28 processor 52 products information and purchasing 47 R reinstalling Windows 38 resources, finding more 50 restoring factory image 42 S setup, before you begin 5 software features 26 software problems 30 solving problems 28 specifications 52 62 support e-mail addresses 46 support sites worldwide 46 System Messages 34 system reinstall options 38 System Restore 38 T technical support 46 V ventilation, ensuring 5 W Windows, reinstalling 38 Windows Vista Program Compatibility Wizard 31 reinstalling 44 setup 9 Windows XP 31 wired network network cable, connecting 7 wireless network connection 28 Index 63 Printed in China. Printed on recycled paper. www.dell.com | support.dell.com