FCC ID: BEJLTFMV20 CDMA Transceiver with Bluetooth

OnStar Owners Manual IMPORTANT CUSTOMER INFORMATION!

OnStar does not recommend that you install your OnStar system yourself. The wiring and installation of this unit requires special technical skill. We strongly recommend that only professional service personnel who have special training and experience in mobile electronics set up and install this product. Never service this product yourself. Installing or servicing this product and its connecting cables may expose you to the risk of electric shock or other hazards, and can cause system damage and inoperable conditions that are not covered by warranty. To locate a professional mobile electronics installation facility, see your local retailer or find out more at www.onstar.com. After installation, youll be ready to enjoy the added security that OnStar provides. 2 safely connecting you in ways you never thought possible OnStar Equipment Safety and Maintenance Important items to read before p 25 OnStar Hardware and Buttons A quick guide to help you learn the OnStar system. p 67 Welcome to OnStar!

The information you need to activate your OnStar mirror. p 8-9 OnStar Automatic Crash Response and Emergency Services Get help even if you cant ask for it. p 1011 OnStar Security Services Something to count on when the unexpected happens. p 1213 Available OnStar Turn-by-Turn Navigation Get there with easy voice directions. p 1419 Available OnStar Hands-Free Calling Stay on top of things. And stay safe while doing it. p 2025 Bluetooth Stay connected safely. p 2630 OnStar Savings Opportunities OnStar can help lower the cost of operating your vehicle. p 31 Additional Information The details all subscribers need to know. p 3239 3 Safety Warnings

. Read this manual carefully before using the OnStar system. It contains instructions on how to use the system in a safe and effective manner. Failure to read and obey the following safety precautions may result in an accident involving death, injury or property damage. Always operate the vehicle in a safe manner. Do not become distracted by an OnStar feature while driving, and always be fully aware of all driving conditions. Use of the OnStar system still means that you need to drive with due care and attention. Do not input destinations, change settings, or access any OnStar system features requiring prolonged use of the units controls while driving. Pull over in a safe and legal manner before attempting such operations. Make certain the volume level of the OnStar system is set to a level that still allows you to hear outside traffic and emergency vehicles. Failure to do so may be dangerous and could result in an accident. Product Alerts Upon startup the module will take approximately 10 seconds to be ready. Icons will be illuminated during this time. A successful startup will result in a green telltale. A problem on initialization will result in an alert icon and red telltale. If this occurs, call OnStar with a blue button press. Red telltales and alert icons should be diagnosed with a blue button call to OnStar. Do not press and hold the phone button. This would put the mirror into programming mode. Dual Bluetooth pairing could result in interference between devices. Product Installation, Repair and Cleaning Use this product only as specified. Installation of the OnStar mirror should only be performed by a retail installation facility. If you have problems with the system, do not attempt to disassemble or repair the unit yourself. With the exception of changing the battery, your OnStar mirror does not contain any user-serviceable parts. Unauthorized repairs or modifications could result in accident, fire, electrical shock or permanent damage to the equipment, and may void your warranty and your authority to operate this device under Part 15 regulations. Check operation of the mirror with a blue button call after a crash event and/or vehicle repair. Do not touch, bend or connect components to mirror connector terminals. Short circuits and damage could occur. Do not insert objects into mirror. Damage or short circuit could occur. Do not pull or hang items on wires. Damage to unit is possible. Although normal cleaning is acceptable, do not spray liquid directly into mirror openings. Use this product only as specified. Battery Allow 30 minutes of mirror off time prior to changing the battery. The internal temperatures of the mirror can get quite high. Thirty minutes of power off time will allow mirror to cool down. Governmental Notice This product, its packaging and its components contain chemicals known to the State of California to cause cancer, birth defects or reproductive harm. This No-

tice is being provided in accordance with Californias Proposition 65. The California Electronic Waste Recycling Act of 2003 requires recycling of certain electronics. For more information on the applicability to this product, see www.erecycle.org. Some states have enacted restrictions against placing any objections on the windshield in locations that obstruct the drivers vision. It is the users responsibil-

ity to ensure that the OnStar mirror is mounted in such a manner that it complies with all applicable law and ordinances. OnStar bears no responsibility for any fines, penalties or damage that may be incurred by disregarding this notice. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation. This device complies with FCC radio frequency exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the FCCs RF exposure limits, human proximity to the antenna shall not be less than 20 cm (8 inches) during normal operation. This transmitter must not be co-locat-

ed or operating in conjunction with any other antenna or transmitter. 2 3 Hardware Some quick tips on how to use your new system to its fullest potential. Drive safely!

Turn-by-Turn Icon Lets you know you are in a turn-by-turn route and will blink at varying rates depending on proximity to the maneuver. Phone Icon Signals you are on an OnStar Hands-Free or Bluetooth call, or have incoming calls. Increase Volume Press the button to increase the volume of your OnStar system. Decrease Volume Press the to decrease the volume of your OnStar system. button Alert Icon Lets you know if you have an Alert message (potential future service addition), if the unit is not activated, or there is a technical problem with the unit

(coupled with Red System Status Light). Bluetooth1 Icon Lets you know there is a Bluetooth phone paired or in the pairing process. Decrease Backlighting Press the button to decrease the backlighting of your OnStar mirror. Increase Backlighting Press the button to increase the backlighting of your OnStar mirror. Hands-Free Calling Button Press this button to start, receive and end hands-free calls. Blue OnStar Button Press this button to connect with an OnStar Advisor.

* Buttons and mirrors are all FPO. Waiting on retouched images. Emergency Button Press this button to send a priority call to an OnStar Advisor. System Status Light Steady green: System is on and ready for use. Blinking green: OnStar is in use. Red: System needs service. No light: System has been deactivated. 1 The Bluetooth word mark and logos are owned by Bluetooth SIG, Inc., and any use of such marks by OnStar is under license. 4 OnStar Buttons The three buttons beneath the mirror are functional even if the vehicles ignition is not on. The system will respond to a single button press after a brief system startup period. Note: During this period, the four icons above the mirror will be illuminated. Hands-Free Calling1 Button OnStar2 makes staying in touch on the road easy with hands-free, voice-activated calling thats built right into the vehicle. Push the Make a call, end a call and answer an incoming call. Give OnStar Hands-Free Calling voice commands. Give OnStar Turn-by-Turn Navigation voice commands for automated directions. Initiate Bluetooth voice commands button to:

Blue OnStar Button button to be connected to a specially trained OnStar Advisor Push the who can verify account information and answer questions about the system. Update in-case-of-emergency contact information. Get Turn-by-Turn Navigation with help from a well-trained Advisor. Receive Roadside Assistance. Red Emergency Button button to get a priority connection to a In an emergency, push the specially trained OnStar Emergency Advisor. Get help if you have an emergency. Be a Good Samaritan or respond to an AMBER Alert. Get Crisis Assist help and evacuation routes. Volume Controls to increase the volume of your OnStar system. Press Press volume of your OnStar system. to decrease the Dimmer Controls to dim the buttons on your OnStar mirror. Press Press on your OnStar mirror. to brighten the buttons 1 Hands-Free Calling is available in most areas throughout North America. To see if you can take advantage of better connectivity near you, visit www.onstar.com and enter your ZIP Code to view our map. OnStar Hands-Free Calling requires an existing OnStar service contract and prepaid minutes. Not available in certain markets. Calls may be made to the U.S. and Canada only. 2 OnStar services require vehicle electrical system (including battery), wireless service and GPS satellite signals to be available and operating for features to function properly. OnStar acts as a link to existing emergency service providers. Subscription Service Agreement required. Call 1.888.4.ONSTAR (1.888.466.7827) or visit www.onstar.com for OnStars Terms and Conditions, Privacy Statement, and details and system limitations. 5 Welcome to OnStar!

Safely connecting you in ways you never thought possible. Congratulations on the purchase of a new OnStar system for your vehicle! OnStar is equipped with a comprehensive in-vehicle safety, security, navigation and communications system. This Owners Guide will assist you in becoming familiar with all the functions and services of the button to talk to OnStar system. For additional information, push the an Advisor or visit us at www.onstar.com. Activate your OnStar Mirror 1. Press the blue OnStar button to connect to an Advisor and enter into a Subscription Service Agreement. To enjoy the safety, security and peace of mind that OnStar offers, you must maintain an active service subscription. You have the choice to maintain your OnStar subscription via credit card billing on a month-by-month basis, or you can take advantage of a discounted subscription rate by paying for one year in advance, or enjoy more savings by purchasing additional years of service. Your new system will not operate without being activated by an OnStar Advisor or an active service subscription. If you cannot connect to OnStar, please visit your installation facility for service. 2. Select your plan:

The Safe & Sound Plan offers a range of services with an unsurpassed level of safety and security, with live Advisors available 24 hours a day, 7 days a week: Automatic Crash Response, access to Emergency Services, Roadside Assistance, Stolen Vehicle Assistance and Hands-Free Calling. The Directions & Connections Plan includes all of the above, PLUS navigation. A package of prepaid OnStar Hands-Free Calling minutes thats right for you. 3. Choose from three payment options: monthly, annually or multiyear. Monthly purchases can be paid by credit card, debit card or Automated Clearing House direct debit transfers; annual and multiyear packages can be paid by credit card, debit card or personal check. OnStar Hands-Free Calling minutes can only be paid by credit card or debit card. 4. Designate a 4-digit Personal Identification Number (PIN) for security access to your account. A PIN is needed to access some OnStar services, such as Stolen Vehicle Assistance. You will be prompted to establish your PIN the first time you speak with an OnStar Advisor. To subsequently change the OnStar PIN, call OnStar and give the Advisor the current number. If you have forgotten your PIN, press the button. For security reasons, we will mail your PIN to you. 5. To manage your OnStar account online, visit www.onstar.com. There, you can:

Update your emergency contacts. Add other authorized users to your account. 6. After activation, you will receive a Welcome Kit and membership card by mail. 6 safely connecting you in ways you never thought possible 7 Automatic Crash Response Our built-in system can automatically connect to emergency services in a crash...even if you cant ask for it. Provide critical information about your vehicle and the situation to emergency personnel for more efficient help, which may help save a life. If necessary, get access to specialized resources such as the Poison Control Center. Stay on the line until help arrives. In a crash, a built-in sensor can automatically alert an OnStar1 Emergency Advisor who is immediately connected into your vehicle to see if you need help. Even if you cant respond, the Advisor can request that emergency help be sent to your vehicles exact GPS location. In the unlikely event of vehicle power loss during a collision, the rechargeable backup battery enables the system to still send collision notification to an Advisor. For more information on Automatic Crash Response, visit www.onstar.com. Provide OnStar with your in-case-of-emergency (ICE) information, such as make, model, year of vehicle, VIN, license plate number, insurance information and an emergency contact person. This information can help in the event of a theft or crash. Push the button to update your information, or go online at www.onstar.com. If the button is pushed by mistake, please stay on the line and tell the Advisor that there is not an emergency situation. In case of emergency or collision, the Alert icon will be steady and on. Emergency Services No matter what happens on the road, we can help. We are your link to emergency service providers. In an emergency, push the trained OnStar Emergency Advisor who can:

button for a priority connection to a specially Call the correct 911 center based on your exact GPS location. Note:

The Alert icon will flash quickly if an In-Vehicle message is playing. With Crisis Assist, you will get access to all OnStar services at no additional cost, regardless of subscription plan. Crisis Assist This service provides a central point of contact, assistance and information during severe weather, natural disasters or other crisis events. Simply push the button to talk to a specially trained Crisis Assist Advisor who can:

Direct emergency personnel to your location. Provide you with evacuation routes. Connect you with relatives so they know youre safe. Provide assistance if you need food, water, medical help or a hospital. Be a Good Samaritan button and report it. OnStar If you witness a problem on the road, push the will relay the information to the proper authorities or send emergency help to that location. AMBER Alert If you have information related to an AMBER Alert, push the An OnStar Emergency Advisor can connect you to the proper authorities. button. 1 OnStar acts as a link to existing emergency service providers. Visit www.onstar.com for coverage map, details and system limitations. OnStar services requires vehicle electrical system (including battery), wireless service and GPS satellite signals to be available and operating for features to function properly. 8 9 Security Services Theyre the things you hope will never happen. But were here to help if they do. Roadside Assistance1 If Roadside Assistance is needed, OnStar can help. Flat tire?

Dead battery?

Locksmith service?

Out of gas?

Need a tow?

button to talk to an Advisor who can direct a service provider to Just push the the exact location using GPS technology. Roadside Assistance is included with your OnStar subscription. OnStar Subscriber Window Stickers PROTECTED BY There are two OnStar stickers included in this manual. Place them on the side windows to warn potential thieves that your vehicle is protected by OnStar. And if your keys are locked in your vehicle,

(1.888.466.7827) the OnStar phone number will be right there for easy reference. 1.888.4.ONST AR 1.888.4.ONST AR

(1.888.466.7827) Stolen Vehicle Assistance1 Call OnStar immediately at 1.888.4.ONSTAR

(1.888.466.7827) if your vehicle is stolen. A specially trained Advisor can conference you in with law enforcement so that you can file a stolen vehicle report. Then the Advisor can use GPS technology to attempt to pinpoint the exact location of the stolen vehicle and provide that information to the authorities. OnStar doesnt just help protect you, it helps protect your vehicle too. 1 Service varies with conditions. Visit www.onstar.com for details and system limitations. 1 Roadside service provided by Cross Country. 10 11 FPO Turn-by-Turn Navigation Built-in Turn-by-Turn Navigation1 so you dont have to guess how to get where youre going. Built in. So OnStar is there. Simple. Press the blue button to get directions. Smart. An automated voice calls out every turn as you need it. The Directions & Connections Plan includes Turn-by-Turn Navigation. The Safe & Sound Plan can be easily upgraded for a small monthly fee. Note: A tone plays when it is time to turn on the suggested roads. If the route has turns that occur quickly, only one turn message may be given. The turn-by-turn icon will be steady and on when you are in an active route. The turn-by-

turn icon will flash slowly as you approach a turn, then flash quickly when you are at the turn. If you leave a planned route, the turn-by-turn icon will flash quickly, alerting you to update your route

(see page 17). Getting Your Route button. PRESS your TELL the Advisor where you want to go. LISTEN to the automated voice-guided directions. ARRIVE at your destination. OnStar eNav1 The Directions & Connections Plan includes OnStar eNav, which allows you to send destinations from Google Maps or MapQuest to your vehicle. Research your trip and plan ahead. Skip the printer. Get directions to your stored destination from wherever you are. Search for destinations at www.maps.google.com or www.mapquest.com. Click Send in the maps or directions results and follow the prompts. Note: You must provide your OnStar account number or user name and ZIP Code. How To Get Your OnStar Account Number Call 1.888.4.ONSTAR (1.888.466.7827). Refer to the OnStar membership wallet card. Push the button. Retrieving Destinations 1. Press the button. When the system responds with OnStar ready and the talk-tone, say Virtual Advisor. 2. Follow the voice prompts to retrieve directions to your destination. 3. Turn-by-turn directions will automatically download to the vehicle. 1 Visit www.onstar.com for coverage map, details and system limitations. 1 Visit www.onstar.com for coverage map, details and system limitations. 12 13 Receiving a Location Error Prompt In certain areas, Global Positioning System signals can be obstructed. If this happens, an OnStar message will be given like, Sorry, I am unable to accurately determine the distance to your next maneuver at this time. Push the OnStar Hands-Free Calling button, and say Route Preview for additional upcoming maneuvers. Or you may press the blue OnStar button to get directions from a live Advisor. Note: After every voice command, the system returns to the main voice menu by saying OnStar ready and giving the talk-tone and waits for another command. To exit the system say Goodbye. Making a Wrong Turn or Stopping During a Planned Route If this happens, an OnStar message will be given like,You have left the planned route. Directions will resume automatically when you return to the route. Do you need updated directions?

Arriving at Your Destination An announcement like Your destination is ahead or 1234 Miller Road is on your right will be given and the directions will automatically end. Occasionally, the exact destination address will not be reached and the driving directions will continue when the vehicle leaves the destination. Push the button and say Cancel route to clear the stored route and end Turn-by-Turn Navigation. Say No if the stop or change is temporary. Say Yes if a turn has been missed. The system will then calculate a new route. Say Cancel route if the directions are no longer needed. Turn-by-Turn Navigation Commands Voice commands can be used to obtain information about an active route. 1. Push the 2. When the system responds with OnStar ready and the talk-tone, give button to activate voice recognition. a voice command from the list below. Voice Commands:

Cancel Route to cancel the current route. Repeat to hear the last maneuver given. Route Preview to hear all the maneuvers. Maneuvers will play in sets of three. Update Route to recalculate directions. Get My Destination to find the distance to the destination and the next maneuver to be made. Help to play all voice commands. Push the of the voice commands. button to stop the play English-Metric Setting to change system from English to Metric measurements. Push the button to switch to Metric measurements. Store Route Destination to store current destination. The system will ask for a nametag to store a destination for later use. Up to 10 destinations can be stored. Plan Route to obtain directions to a stored route. The system will ask for the assigned nametag for the stored route destination. Route Destination Directory to hear all of the stored route destination nametags. Delete Route Destination to delete a specific stored route. Delete All NameTags to delete every nametag stored, including Hands-Free Calling nametags. Go Back to go back to the previous step. 14 15 How to Stop Individual Driving Maneuvers To cancel play of the current maneuvers, push the maneuver will be cancelled, not the entire route. Note: Pressing the button will disconnect a hands-free call. button. Only the current When the GPS signal cannot be located for a route that is in progress, the following message may occur:

Sorry, I am unable to determine your location at this time. Press the OnStar Hands-Free Calling button The navigation system will play the last turn instruction or maneuver given when the system went off route. Push the button and say Update route to update your route, or say Cancel route to cancel the current directions. OnStar Turn-by-Turn Navigation Limitations OnStar Navigation services require wireless service and GPS satellite signals to be available and operating for features to be function properly. Accordingly, the system may not operate as designed in areas with either no or limited coverage. When using Turn-by-Turn Navigation, carefully compare information given by OnStar to all available navigation sources, including information from street signs, visual sightings and maps. Because of changes in streets and neighborhoods, there may be times when the navigation system cannot route you to your intended destination. Under these circumstances, use your own judgment or press the button to get directions from a live Advisor. Road conditions and regulations take precedence over information given by the navigation system. Observe actual traffic restrictions and circumstances while driving. The navigation system does not take into account the relative safety of a suggested route or factors which may affect the time required to reach your destination. The navigation system does not account for road closures or construction, road characteristics (the type of road surface, slope or grade, weight or height restrictions, etc.), traffic congestion, weather conditions, or any other factors which may affect the safety or timing of your driving experience. Evaluate whether following the systems directions are safe and legal for the current conditions. If the instructions continue to direct to a closed road, or a road that cant be turned on, push the button and ask the Advisor to find an alternate route. Use your own personal judgment or request Advisor-

guided directions if the navigation system is unable to provide you with an alternate route. Note: If the system recognizes a missed turn or the vehicle deviates from the planned route, the message You have left the planned route. Do you need directions to get back on route? will play and the system will automatically unmute. If the response is No, the route will not be cancelled and the destination will be saved to the system. To obtain a new route to the saved destination, push the The system will automatically recalculate directions. button and say Update route. 16 17 Hands-Free Calling1 Stay connected safely with available hands-free choices. Hands-Free Calling Options OnStar takes driver distraction and your safety very seriously, which is why we offer you two Hands-Free Calling options:

Available OnStar Hands-Free Calling Built-in Bluetooth Connectivity Both allow you to make and receive calls from your vehicle while keeping your eyes on the road and your hands on the wheel. Available OnStar Hands-Free Calling lets you make and receive calls at the touch of a button using convenient voice-activated dialing. And Hands-Free Calling is reliable because its specially designed for better reception and fewer dropped calls in remote areas and pockets of limited cellular reception. Its always there for you even when your cell phone isnt. Usage of OnStar Hands-Free Calling Prepaid Minutes Hands-Free Calling minutes will be deducted from your total anytime you:

Place outgoing Hands-Free Calling phone calls. Receive incoming Hands-Free Calling phone calls. Fractional minutes are rounded up. Note: Blue button and red emergency button pushes do not utilize Hands-Free Calling minutes. How to Check Your Minutes 1. Push the button. When the system responds with OnStar ready and the talk-tone, say Minutes. 2. When the system responds with Please say verify or add, say Verify. 3. OnStar responds with You have [#] minutes remaining that expire on [date]. 4. When the system responds with OnStar ready and the talk-tone, say the desired voice command, or say Goodbye. OnStar Hands-Free Calling Prepaid Minute Packages How to Make and End Calls In order to use OnStar Hands-Free Calling, you must first purchase prepaid minutes. OnStar Hands-Free Calling minutes can be purchased in one of three ways:

Contact an OnStar Advisor by pressing the button or dialing 1.888.4.ONSTAR (1.888.466.7827). Press the button. 1. When the system responds with OnStar ready and the talk-tone, say Minutes. 2. When the system responds with Verify or add, say Add. 3. When the system responds with Connecting to OnStar Hands-Free Calling Center, a toll-free call will be connected to the OnStar Hands-Free Calling Center. 4. Follow directions to buy more minutes. Visit www.onstar.com/buyminutes. Note: If minutes run out during a call, the call will automatically be terminated and an OnStar connection will be made so minutes can be replenished. 1 OnStar Hands-Free Calling requires existing OnStar service contract and prepaid minutes. Not available in certain markets. Calls may be made to the U.S. and Canada only. 1. Press the button. When the system responds with OnStar ready and the talk-tone, say Call <numbers>. Note: Say the entire number, without pausing. 2. OnStar responds with OK, calling <numbers>, and dials the call. button to end the call. OnStar responds Call ended. 3. Push the How to Store a Nametag for Speed-Dialing 1. Press the button. When the system responds with OnStar ready and the talk-tone, say Store. 2. When the system responds with Please say the phone number you would like to store, say the entire number, without pausing. 3. When the system responds with Please say the nametag, choose a nametag, like My house. 4. When the system responds with About to store <My house>. Does that sound OK? say, Yes (or No to try again) 18 19 How to place a call using a stored name tag Helpful Tips for Hands-Free Calling 1. Push the button. When the system responds with OnStar ready and the talk-tone, say Call <name tag>. 2. OnStar responds with OK, calling <name tag>. (Making a call uses up minutes.) Tips:

If there is a pause before the entire phone number is spoken, the system repeats the numbers and then plays the talk-tone. Continue saying the numbers from where the pause occurred. Be sure that the radio volume is turned down. To store phone numbers, say at least 7 digits. Always say 1 and the area code so calls connect. Use multiword or multisyllable nametags, like My house. If the vehicle is sold, be sure to delete all the stored nametags. Press the button and give the Delete or Delete all command. Avoid using similar-sounding nametags (like Tim and Kim). Do not store a nametag that starts with a number. Storing numbers does not use up minutes. Store up to 30 phone numbers. How to Store the Last Number You Dialed 1. Push the button. When the system responds with OnStar ready and the talk-tone, say Store last number. 2. When the system responds with Please say the nametag, choose a nametag that is easy to remember, like Moms cell phone. 3. The system repeats the tag and asks Yes or no?

4. Say Yes to confirm or No to start over. 5. To place a call, push the button and say Call Moms cell phone. How to Answer Incoming Calls button to answer the call. When you have connected A ringtone will be heard and the phone icon will flash quickly, notifying you to pick up the call. Push the to our call, the phone icon will be steady and on. If you have a call waiting, the phone icon will flash slowly, notifying you that another person is waiting. How to Get the Vehicles Number 1. Push the button. When the system responds with OnStar ready and Speak as clearly as possible, and louder as necessary. Try speaking in a deeper, lower-pitched voice. The system wont recognize words like hundred, thousand, or twenty. For example, the number 1.800.555.2030 is pronounced one-eight-zero-zero-five-five-

five-two-zero-three-zero. Push the Say, Dial 911 and the system will dial 911. In an emergency, always use the button and ask an Advisor for tips. button so that the GPS location is received by the OnStar Emergency Advisors. Hands-Free Calling Voice Commands Available voice commands include:

Yes. No. OK. to respond to the systems request for a Yes or No response. If the system has trouble recognizing Yes, the command OK can also be used. My Number to hear the vehicles number. Call, Call <nametag> or Call <numbers> to speed-dial using stored nametags or to call numbers. Store to store numbers for speed-dialing. Store Last Number to store the last number that was dialed. Redial to dial the last called number. Directory to play all the stored nametags. Help (or OnStar Help) to hear a list of all commands. Delete to delete a nametag. The system will ask for the nametag to be deleted. Delete All Nametags to delete every nametag stored, including Turn-by-Turn nametags. Cancel to return to the OnStar ready prompt or exit Hands-Free Calling. Go Back to go back to the previous step. Minutes to determine minute status, number of minutes available or to add minutes. Verify or Add to verify the number of minutes available or to add more minutes (purchase minutes automatically). Goodbye to exit Hands-Free Calling. the talk-tone, say My number. 2. OnStar responds with Your OnStar Hands-Free Calling number is <number>. 20 21 Say Help if you need help. The system will say, What do you need help with?

Numbers must be said in sets of three or four. Saying a single digit or two digits will confuse the system. Say Clear if a mistake is made when saying the numbers. The command clears out the last set of numbers spoken. Or push the button and start over. Say zero or oh for 0. Say pound key for the # key. Say star key for the * key. Using Digit Dial and Digit Store Use the Digit Dial function when the voice mail system has difficulty recognizing your voice to dial numbers. Heres How Digit Dial Works 1. Press the button. When the system responds with OnStar ready and talk-tone, say Digit dial. (For storing nametags, say Digit store.) 2. When the system responds with Please say the first digit to dial (or store), say the first digit of the number to be dialed (or stored) and wait for it to be repeated back. 3. Continue one digit at a time until all the numbers are entered. Say Pound key for the # key, and Star key for the * key. Say Clear to erase a mistake. 4. When finished with all the numbers, say Dial (or Store). OnStar responds with OK, dialing (or storing), and the call is placed. (If storing the information, the system will ask for a nametag.) Advisor Record Feature Hands-Free Calling instructions, driving directions or information given during a call with an OnStar Advisor can be recorded, stored and played back later. How to Record 1. During an OnStar call, push the

(starts recording). button. The system will beep 2. To stop recording, push the again (ends recording). button again. The system will beep How to Recall Recorded Information 1. Push the button. When the system responds with OnStar ready and the talk-tone, say Advisor playback. 2. The recorded information will play. 3. To pause the playback, push the 4. To continue, push the button again. button and say, Advisor playback. OnStar will respond, Please say play or resume. 5. Say Resume to continue playback from where the recorded information was previously stopped. Say Play to start at the beginning. Voice Recognition Tips The system is affected by noises inside and outside the vehicle. Whenever the talk-tone is heard, the system is waiting for the digits to be said or to be given a voice command. Before pushing the button, ask passengers to be quiet while giving a command. Additional voices will confuse the voice recognition system. Be sure that the windows are up and that the fan speed is on low. Voice recognition works best from the drivers seat position. If passengers speak commands, they may not be recognized. The Please wait a little longer before speaking response means a command was given before the system switched to listen mode. Pause for a second after the talk-tone. The Pardon response means the system did not pick up enough digits of a phone number to place a call. The Im sorry, I didnt catch that, theres too much background noise response means that sounds in or around the vehicle are interfering with the voice recognition system. 22 23 Bluetooth Connected and In Control. OnStar offers Bluetooth technology, making it easy to stay connected, safe and able to talk hands-free while on the road. Your OnStar system is equipped with Bluetooth. This allows you to make and receive phone calls hands-free using a Bluetooth-

capable cell phone. Not all phones support all functions, and not all phones are guaranteed to work with Bluetooth. Visit www.onstar.com to see if your phone is compatible. The OnStar system uses voice recognition to interpret voice commands to dial phone numbers and name tags. Use the OnStar systems volume buttons during a call to change the volume level. The range of the Bluetooth signal can be up to 10 meters. For additional information, say Help while you are in a voice recognition menu. Pairing WARNING: The use of a hand-held cellular device while driving may be against the law in some states, counties, cities or townships. Please consult your local ordinances to determine restrictions in your area. A Bluetooth cellular phone must be paired and connected to the OnStar system before it can be used as a hands-

free device. Please see your cellular phone manufacturers user guide for Bluetooth functionality prior to pairing a cellular phone to the OnStar system. If a Bluetooth device is not paired and connected to the vehicle, Hands-Free Calling through the OnStar system is subject to available prepaid Hands-Free Calling minutes. Pairing Information Up to five cell phones can be paired to the Bluetooth system. Pairing only needs to be completed once, unless the pairing information on the cell phone changes or the cell phone is deleted from the system. Only one paired cell phone can be connected to the OnStar system at a time. If multiple paired cell phones are within range of the system, the system connects to the first available paired cell phone in the order that they were first paired to the system. To connect to a different paired phone, see Connecting to a Different Phone later in this section. Pairing a Phone 1. Press the 2. Say Pair. The system responds with instructions and a four-digit Personal button. Identification Number (PIN). The PIN is used in Step 4. 3. Start the pairing process on the cell phone that you want to pair. For help with this process, see your cell phone manufacturers user guide. 4. Locate the device named Your Vehicle in the list on the cell phone. Follow the instructions on the cell phone to enter the PIN that was provided in Step 2. After the PIN is entered, the system prompts you to provide a name for the paired cell phone. This name will be used to indicate which phones are paired and connected to the OnStar system. See Listing All Paired and Connected Phones for more information. 5. Repeat Steps 1 through 4 to pair additional phones. Listing All Paired and Connected Phones The system can list all cell phones paired to it. If a paired cell phone is also connected to the OnStar system, the system responds with is connected after that phone name. 1. Press the 2. Say Bluetooth. 3. Say List. button. 24 25 Deleting a Paired Phone Connecting to a Different Phone button. 1. Press the 2. Say Bluetooth. 3. Say Delete. The system asks which phone to delete. 4. Say the name of the phone you want to delete. If the phone name you want to delete is unknown, see Listing All Paired and Connected Phones on the previous page. To connect to a different cell phone, the Bluetooth system looks for the next available cell phone in the order in which all the available cell phones were paired. Depending on which cell phone you want to connect to, you may have to use this command several times. Press the Say Bluetooth. Say Change phone. If another cell phone is found, the response will be <Phone name> is button. now connected. If another cell phone is not found, the original phone remains connected. Call Waiting Call waiting must be supported on the cell phone and enabled by the wireless service carrier. Press the button to answer an incoming call when another call is active. The original call is placed on hold. button again to return to the original call. Press the To ignore the incoming call, no action is required. Press and hold the button for more than 2 seconds to disconnect the current call and switch to the call on hold. Transferring a Call Audio can be transferred between the Bluetooth system and the cell phone. The cell phone must be paired and connected with the OnStar system before a call can be transferred. The connection process can take up to two minutes after the car ignition is turned to ON/RUN. To Transfer Audio Between the OnStar System and a Cell Phone Use the audio transfer feature on the cell phone, if available. See your cell phone manufacturers user guide for more information. 26 27 Voice Pass-Thru Voice pass-thru allows access to the voice recognition commands on the cell phone. See your cell phone manufacturers user guide to see if the cell phone supports this feature. To access contacts stored in the cell phone:

1. Press the 2. Say Bluetooth. 3. Say Voice. button. The cell phones normal prompt messages will go through its cycle according to the phones operating instructions. Clearing the System Unless information is deleted out of the OnStar system, it will be retained indefinitely. This includes all saved name tags in the phone book and phone pairing information. For information on how to delete this information, see the previous section Deleting a Paired Phone and the previous sections on deleting name tags. For detailed instructions on using other calling functions, refer to the Hands-Free Calling section:

How to Make and End Calls How to Store a Nametag for Speed-Dialing How to Answer Incoming Calls Hands-Free Calling Voice Commands OnStar Savings Opportunities Cut extra expenses with great discounts through OnStar partnerships. Many insurance providers give discounts or special pricing to OnStar Subscribers, including antitheft insurance discounts because of partnerships OnStar has with other companies.These carriers are listed at www.onstar.com under the OnStar Savings tab.For a full list of participating companies and discounts available, please log on for more information. Just having OnStar helps you cut costs. Broken down or need a tow? No problem, Roadside Assistance is included with OnStar. Locked out? Avoid the price of a locksmith and let OnStar get you back in the driver seat. Antitheft? So are we! In fact, Stolen Vehicle Assistance gives you help that can save deductibles and damage. 28 29 Additional Information Keeping Your Subscription Active Set up a subscription payment plan to continue the OnStar service. To continue service:

Push the button to speak with an Advisor. Go to www.onstar.com. Call 1.888.4.ONSTAR

(1.888.466.7827). Continuous Coverage Continuous Coverage provides you with ongoing access to all OnStar services after your initial subscription payment. By storing your credit card information on file, not only will your monthly payment be automatically billed each month, but you will experience the following benefits:

Uninterrupted OnStar service. Subscription that will be not be deactivated. OnStar Advisors available around the clock. Convenience of upgrading your service plan, changing to an annual plan or purchasing additional Hands-Free Calling minutes. To learn more, push the button or call 1.888.4.ONSTAR (1.888.466.7827). Note: You can make a payment on your OnStar subscription via credit card billing on a month-by-month basis, get a discounted subscription rate by paying for one year in advance, or enjoy more savings by purchasing two years. Visit www.onstar.com for current information about pricing. If you decide to discontinue payment, the OnStar system will be deactivated. If the OnStar system is deactivated, all services and features end. If you allow the subscription to lapse, there may be extra charges to reactivate service. If you purchased a pre-owned vehicle, button and wait until push the a connection is made to an OnStar Advisor, who can set up a new subscription for you. It may take several minutes for the vehicle to connect to an OnStar Advisor. Or call 1.888.4.ONSTAR

(1.888.466.7827). In the event that you are not eligible for subscription transfer to a new vehicle, a refund, if applicable, will be given for any remaining subscription time you have purchased. Additional OnStar Services New services are always being developed. Some additional services may have been added since the printing of this Owners Manual. Visit www.onstar.com for details. Services for People with Disabilities OnStar Advisors are trained to provide services that help subscribers with physical disabilities and medical conditions, whether they are drivers or passengers. Just press the Locate gas stations that have an attendant to pump gas for you. Find a hotel, restaurant, etc., that meets your accessibility needs. Provide directions to the closest hospital or pharmacies in urgent situations. button and an Advisor can help:

TTY Users If you are deaf, hard of hearing or speech impaired, OnStar offers the ability for you to communicate with OnStar Advisors while in your vehicle. The TTY system can provide you in-vehicle access to all of the OnStar services, except Virtual Advisor, Bluetooth and OnStar Turn-by-Turn Navigation. Additionally, a dial pad provides the ability to make calls using the OnStar Hands-Free Calling feature. This equipment is available through OnStar. Please call for details. TTY users and family members can use a TTY connection to call OnStar toll-

free at 1.877.248.2080 for Roadside Assistance and Stolen Vehicle Assistance, subscription renewal or for any questions regarding your OnStar account. Please visit www.onstar.com/tty for more information on TTY and all of these services. www.onstar.com Visit our website to access information about your account, manage your subscription, get subscription plan pricing, purchase OnStar Hands-Free Calling minutes, and view videos of each service. Click on the My Account tab on the home page. 30 31 Limited Warranty USA This product will be repaired or replaced, at the warranty-providers option, if it proves to be defective in material or workmanship, under normal use, during the warranty period (Warranty Period) listed below, effective from the date (Date of Purchase) of original consumer purchase of the product. This warranty shall only be effective and enforceable to the original purchaser of the product and only when used in the United States, excluding U.S. Territories. THE WARRANTY PROVIDER FOR THIS PRODUCT IS INGRAM MICRO INC. THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EX-

TENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DU-

RATION TO THE EXPRESS WARRANTY PERIOD ABOVE. INGRAM MICRO INC. WILL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES OF ANY NATURE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, LOST OR CORRUPTED PROGRAMMING OR DATA, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT OR OTHERWISE. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitation on how long an implied warranty lasts, so the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights that may vary from state to state. WARRANTY PERIOD:

LABOR: 90 days from the Date of Purchase. PARTS: One Year from the Date of Purchase. Parts replaced are warranted for the remaining portion of the original warranty period. HOW SERVICE IS HANDLED:

If OnStar Mirror malfunctions, press blue OnStar button, then ask the Advisor for Technical Assistance. If no power or unable to reach OnStar Call Center, return to original installing retailer for service. Please retain dated sales receipt and your box to return the unit to your Installer/Retailer for repair or replacement. THIS LIMITED WARRANTY DOES NOT APPLY TO:

Damages or operating problems that result from shipping, installation, adjustment of user controls, calibration, maintenance or failure to maintain, or separate system components; and Damages or operating problems that result from normal wear and tear, misuse, abuse, operation outside environmental specifications or contrary to the re-

quirements or precautions in the Operating Guide, accident, lightning strikes or other natural causes, unauthorized modification or alteration, incorrect electri-

cal current or voltage, signal reception or input, software not licensed directly by Ingram Micro, software errors that do not disable functionality, operating and software protocols adopted after the date of manufacture or for outside the U.S., institutional or commercial use, or other causes not arising out of defect in material or workmanship. The cost of repair or replacement under these excluded circumstances shall be borne exclusively by the consumer and not the warranty provider. Customer Interactive Center Number For Where to Buy, Product Assistance, or Customer Assistance, call 1.888.4.ONSTAR (24 hours a day, 365 days a year) and select appropriate options from the menu. Or visit the OnStar website at www.onstar.com. 32 33 Languages Cellular and GPS Antennas Avoid placing items over or near the mirror, both inside and outside the vehicle, to prevent blocking cellular reception and GPS signal reception. Also, interference can be caused by hanging items, such as decorations, air fresheners, etc., from the mirror. Cellular reception is required for OnStar to send remote signals to the vehicle. Unable to Connect to OnStar Message You will hear this message if there is limited cellular coverage or the cellular network has reached maximum capacity. Push the or try again after driving a few miles into another cellular area. button to try the call again, The OnStar system can be programmed to respond in French or Spanish; just push the button and ask for an Advisor. OnStar Advisors can speak French or Spanish. Your Vehicles Factory Mirror After installation, we recommend that you retain your old, now-detached factory mirror. This will help restore your vehicle to its original condition should you decide to sell or dispose of your vehicle but wish to keep your OnStar system for another vehicle. In certain cases, reinstallation of your original factory mirror may not always be possible. Please see your installer for details. Potential Issues You May Encounter Red System Status Light and Flashing Alerts Icon If this condition appears, press the OnStar system check. button and ask the Advisor to perform an Some OnStar services are disabled after five days OnStar cannot perform audio alerts or Stolen Vehicle Assistance after the vehicle has been off continuously for five days. Global Positioning System (GPS) Obstruction of the GPS can occur in a large city with tall buildings, in parking garages, around airports, in tunnels, in underpasses or in an area with very dense trees. If GPS signals are not available, the OnStar system should still operate to call OnStar. However, the OnStar Center could have difficulty identifying the exact location. The Advisors may ask you to hold while the vehicle location is updated. In emergency situations, OnStar can use the last stored GPS location to send to emergency responders. A temporary loss of GPS can cause loss of the ability to send a Turn-by-Turn Navigation route. The Advisor may give a verbal route or may ask for a call back after the vehicle is driven into an open area. 34 35 Payment Lapse and System Deactivation An active OnStar subscription is required for all services to work, including Hands-Free Calling. If you do not arrange for payment at a time when a payment is due, the system may be deactivated by OnStar and you will not receive OnStar Automatic Crash Response, Emergency Services or any of the other services included in your subscription. Radio-Frequency Interference The OnStar system is a radio communications system. The proximity to other radio signals, emitted by other electrical devices, may adversely affect the performance of the OnStar system and void the systems ability to operate it. The OnStar unit has systems that operate on a radio frequency that complies with Part 15 of the Federal Communications Commission (FCC) rules and with Industry Canada Standards RSS-210/220/310. Operation is subject to the following two conditions:

1. The device may not cause interference. 2. The device must accept any interference received, including interference that may cause undesired operation of the device. Changes or modifications to any of these systems by any other facility than an authorized service facility could void authorization to use this equipment. Vehicle and Power Issues OnStar services require a vehicle electrical system, wireless service and GPS satellite technologies to be available and operating for features to function properly. These systems may not operate if the battery is discharged or disconnected. If there is a technical problem with your OnStar mirror, the Alert icon will flash slowly. If your OnStar device is not activated and in demo mode, the Alert icon will be steady and on until the device is activated. Add-On Electrical Equipment The OnStar system is connected to the electrical architecture of the vehicle. Do not add any electrical equipment (e.g., two-way mobile radio, CB radio, data recorders, etc.) unless you check with your Retailer/Installer first. Added electrical equipment may interfere with the operation of the OnStar system and void your ability to operate it. Backup Battery The backup battery is a rechargeable battery that will allow the OnStar unit to make an emergency call to OnStar in the unlikely event of vehicle power loss during a collision. While under backup battery power, audio will be unavailable. Over time, the battery may need to be replaced. OnStar will indicate this to you by illuminating the telltale LED red and also the Alert icon. If this occurs, press the blue OnStar button and an OnStar Advisor will diagnose the problem and assist you with identifying a battery replacement location if needed. A Note About Privacy At OnStar, we take subscriber privacy very seriously. The complete OnStar Privacy Statement may be found at www.onstar.com. Privacy-sensitive users of wireless communications are cautioned that the privacy of any information sent via wireless cellular communications cannot be assured. Third parties may unlawfully intercept or access transmissions and private communications without your consent. 36 37 Index Topic . Page Account number . 15 Activate your OnStar mirror. 8 Add-on electrical equipment . 39 Additional information . 32-39 Advisor record feature . 24 AMBER Alert . 11 Answering incoming calls . 22 Antennas, cellular and GPS . 37 Arriving at your destination . 16 Automatic Crash Response . 10 Backup battery . 39 Bluetooth . 26-30 Call waiting . 29 Clearing the system . 30 Connecting to a different phone . 29 Crash Response (Automatic) . 10 Continuous Coverage . 33 Crisis Assist . 11 Customer Interactive Center number . 35 Deleting a paired phone . 28 Dialing numbers with Hands-Free Calling . 21 Dimmer controls . 7 Emergency Services . 10-11 Getting started . 8 Global Positioning System (GPS) . 36 Good Samaritan . 11 Hands-Free Calling . 20-25 Hands-Free Calling button . 7 Hands-Free Calling tips . 22-23 Hands-Free Calling voice commands . 23 Hardware . 6 Helpful tips for Hands-Free Calling . 23 How to answer incoming calls . 22 How to get the vehicles number . 23 How to make and end calls . 21 How to place a call using a stored name tag . 20 How to recall recorded information . 24 How to record . 24 How to store a nametag for speed-dialing . 21 How to store the last number you dialed . 22 Incoming calls . 22 Keeping your subscription active . 33 Languages . 36 Lights, status . 6 Making a call . 21 Making a wrong turn or stopping during a planned route . 16 Mirror buttons and lights . 6 Navigation . 14-19 No light, system status light . 6 OnStar blue button . 6-7 OnStar buttons . 7 OnStar eNav . 15 OnStar savings . 31 OnStar system status light . 6 OnStar Turn-by-Turn Navigation limitations . 19 OnStar vehicle number, getting the vehicles number . 23 OnStar window stickers . 13 Pairing . 26 Pairing a phone . 27 Pairing information . 27 Payment lapse and system deactivation . 38 Privacy policy . 39 Potential issues you may encounter . 36-39 Radio-frequency interference . 38 Red emergency button . 7 Red, system status light . 6 Retrieving destinations . 15 Roadside Assistance . 13 Safety . 4-5 Security Services . 12-13 Services for people with disabilities . 32 Sorry, I am unable to determine your location... message . 19 Stolen Vehicle Assistance . 12 Stop driving maneuvers . 19 Storing the last number you dialed . 22 Subscription information . 33 System status light . 6 Transferring a call . 29 Transferring audio between OnStar and a cell phone . 29 TTY users . 32 Turn-by-Turn Navigation . 14-19 Turn-by-Turn Navigation commands . 17 Unable to connect to OnStar message . 37 Using Digit Dial and Digit Store . 25 Vehicle and power issues . 39 Voice commands, Turn-by-Turn Navigation . 14-19 Voice-guided directions . 14-19 Voice pass-thru . 30 Voice recognition tips . 24-25 Volume controls . 6-7 Warranty . 34-35 Welcome to OnStar . 8 www.onstar.com . 32 You have left the planned route, do you... message. 16-18 Your vehicles factory mirror. 36 38 39 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits aredesigned to provide reasonable protection against harmful interference in aresidential installation. This equipment generates, uses and can radiate radiofrequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user isencouraged to try to correct the interference by one or more of the following Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Caution: Any changes or modi cations to this device not explicitly approved by manufacturer could void your authority to operate this equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may notcause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum 20 cm between the radiator and your body. IC Warning This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

(1) this device may not cause interference, and

(2) this device must accept any interference, including interference that may cause undesired operation of the device. Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.L'exploitation est autorise aux deux conditions suivantes :

(1) l'appareil ne doit pas produire de brouillage, et

(2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement.