Legal, safety, and regulatory Where is my legal, safety, and regulatory information?.In order to provide you with better access to this important information, weve made the materials accessible from the phones Settings menu and on the web. Review these materials prior to using your phone. To access the materials from a connected phone, swipe up from the home screen and tap Settings > System > Legal information, and select a topic. To access the materials on the web, visit www. motorola.com/device-legal. Regulatory information (e-label). Your phone may use an electronic label (e-label) that provides some regulatory information about the phone. To view the regulatory information (such as FCC ID) for this phone, on the phone, swipe up from the home screen and tap Settings > System > Regulatory information, or visit www.motorola. com/device-legal. Battery safety. Before assembling, charging or using your phone for the first time, please read the important product safety and legal information provided with your product. If your phone becomes unresponsive, press and hold the Power button until the screen goes dark and your phone restarts. For your safety, the battery in your phone should only be removed by an approved service center or independent qualified professional. Warning:
Dont try to remove or replace the battery yourselfdoing so may damage the battery and could cause burning and injury. Dont crush, bend (except for normal hinge use), or expose your phone to heat or liquid. This may damage the battery and could cause burning and injury. Dont put your phone in a microwave oven, conventional oven, or dryer. Battery charging. Charge your phone using a compatible Motorola charger or a high-power USB port on a PC. You can leave your phone connected to the charger even after its fully charged. Dont worry, you cant overcharge your phone. Dont charge your phone in temperatures below 0C (32F) or above 45C (113F). Only use Motorola-approved batteries, which contain safety circuitry and are designed to give the best performance in your phone. Dont use a damaged charger or charger cable to charge your phone. Dont use tools, sharp objects, or excessive force to clean the USB port, as this may damage your phone. Always plug your charger into an electrical outlet that is easily accessible, and unplug your charger from the electrical outlet 1 en-US 17 Oct 2019 when not in use. Dont try to charge your phone when its wet. Note: Other brand class 2 Limited Power Source USB chargers that comply with USB 1.1, 2.0, 3.0, or greater, and comply with EN301489-
34, IEC/EN60950-1 or equivalent can be used. Chargers that do not comply with these standards may be unsafe, and may cause slow charging, product damage, or reduced phone performance. Distractions. Using your phone in some circumstances could distract you and may cause a dangerous situation. Be aware of your surroundings and environmental hazards when using your phone. Driving precautions. Responsible and safe driving is your primary responsibility when driving a vehicle. Always obey local laws and regulations. Seizures, blackouts, eyestrain & discomfort. Prolonged use of any phone may cause discomfort in hands, fingers, arms, neck, and other parts of your body, and may cause eyestrain and headaches. It is good practice to use your phone in a safe area with comfortable ambient lighting, and take frequent breaks if you feel discomfort. Seek medical advice if symptoms persist. In rare cases, flashing patterns or lights, for example in video games or movies, may cause seizures or blackouts. If you suffer any seizures or blackouts, or have a history of seizures, stop using your phone and seek medical advice. Medical devices. If you use an implantable pacemaker or defibrillator, or other medical device, consult your healthcare provider and the device manufacturers directions before using this phone. If you use a pacemaker or defibrillator, the FCC recommends that you observe the following precautions:
ALWAYS keep the phone more than 20 centimeters (8 inches) from the pacemaker or defibrillator. Use the ear furthest from the pacemaker or defibrillator to minimize the potential for interference. Turn OFF the phone immediately if you have any reason to suspect that interference is taking place. Important: Some products contain magnets. Always keep products with magnets more than 20 cm. (8 in.) from medical devices, such as pacemakers, internal cardio defibrillators or other devices that can be affected by a magnetic field. Also, keep away from credit cards, ID cards and other media that use magnetically encoded information. Children and animals. Keep your phone and its accessories away from small children and animals. These products are not toys and maybe hazardous to small children and animals. For example, a choking hazard may exist for small, detachable parts. Keep plastic bags away from babies and children to avoid danger of suffocation and choking. Supervise access. If children use your phone and accessories, monitor their access for their safety, and to help prevent 2 en-US 17 Oct 2019 loss of data or unexpected charges for data or app purchases. Glass parts. Some parts of your phone, like your screen, could be made of glass. If the glass breaks, chips, or cracks, do not touch or attempt to remove it. Stop using your phone until it can be repaired by a qualified service center. Use & care. To care for your Motorola phone, please observe the following:
Liquids. Dont expose your phone to water, rain, extreme humidity, sweat, or other liquids. Drying. In the event your phone is exposed to , dry your phone and ports thoroughly with a soft, clean cloth. Dont put your phone in a microwave oven, conventional oven, or dryer. Extreme heat or cold. Dont store or use your phone in temperatures below -20C (-4F) or above 35C (95F) (use) 60C (140F) (storage). For charging temperatures see Battery charging page 1. Dust and dirt. Dont expose your phone to dust, dirt, sand, food, or similar materials. Cleaning. To clean your phone, use only a dry soft cloth. Dont use chemicals or compressed air. Shock and vibration. Dont drop your phone or expose it to strong vibration. Protection. To help protect your phone, always make sure that any available connectors, compartments and removable covers are closed and secure, and avoid carrying it with hard objects such as keys or coins. LED light safety. Some products use an LED light source (such as a camera flash, flashlight, or projector), which is safe when used as intended. Avoid staring directly at the LED light source, which may cause discomfort or temporarily impair vision. Class 1 Laser. This phone contains a Class 1 laser focusing system, which is safe under reasonably foreseeable conditions of use in accordance with international standards. Do not attempt to modify or disassemble. Operational warnings. Obey all posted signs when using phones in public areas. Potentially explosive areas: Potentially explosive areas are often, but not always, posted and can include blasting areas, fueling stations, fueling areas (such as below decks on boats), fuel or chemical transfer or storage facilities, or areas where the air contains chemicals or particles, such as grain dust, or metal powders. Turn off your phone before entering such an area, and do not charge batteries. In such areas, sparks can occur and cause an explosion or fire. Symbol key: Your charger, phone, battery (if user-removable), phone display, users guide, or packaging may contain symbols, 3 en-US 17 Oct 2019 defined as follows:
032374o Important safety information follows. The package and paper products that came with your phone can be recycled. Dont dispose of your battery or phone with your household waste. See Disposal &
recycling for more information. 032376o Dont dispose of your battery or phone in a fire. For indoor use only. Listening at high volume to music or voice through a headset or headphone may damage your hearing. Warning about high volume usage. To prevent possible hearing damage, do not listen at high volume levels for long periods. Disposal & recycling. Help do your part! Please dont dispose of phones or electrical accessories (such as chargers, headsets, or batteries) with your household waste. Product packaging and product guides should only be disposed of in accordance with national collection and recycling requirements. For details on approved national recycling schemes and Motorola recycling activities, go to: www.motorola.com/
recycling. Usage. This phone supports apps and services that could use a lot of data, so make sure your data plan meets your needs. Contact your service provider for details. Certain apps and features may not be available in all countries. Warranty. This product is covered by Motorolas limited warranty. To review the warranty on your phone, swipe up > Settings >
System > Legal information > Warranty, or visit www.motorola. com/device-legal. You may also obtain a copy of the warranty by contacting Motorola at: Motorola Mobility LLC, Attention Customer ServiceWarranty Request, 222 West Merchandise Mart Plaza, Suite 4 en-US 17 Oct 2019 1800, Chicago, IL 60654. Arbitration & opt-out. Except where prohibited by law, any controversy or claim arising out of or relating to any Motorola product will be resolved by binding arbitration, instead of in court, unless you opt-out. To opt-out, send a written rejection notice within 30 days of purchase that includes your name, address, phone number, phone, and phone serial number, and tells Motorola that you are rejecting this Arbitration provision to: Motorola Mobility LLC, 222 West Merchandise Mart Plaza, Suite 1800, Attn: Arbitration Provision Opt-Out, Chicago, IL 60654 or arbitrat@motorola.com. To locate your phones serial (IMEI) number, swipe up from the home scrreen and tap Settings > System > About phone. For more information on this arbitration provision, on your phone, swipe up > Settings >
System > Legal information > Arbitration and opt-out, or visit www. motorola.com/device-legal. Legal disclaimers. Certain features, services and applications are network dependent and might not be available in all areas; additional terms, conditions and/or charges might apply. Contact your service provider for details. All features, functionality, and other product specifications, as well as the information contained in this guide, are based upon the latest available information and believed to be accurate at the time of printing. Motorola reserves the right to correct, change or modify any information or specifications without notice or obligation. Specific Absorption Rate (ICNIRP). YOUR PHONE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVES. The highest SAR values under the ICNIRP guidelines for your phone model are listed below:
Head SAR Body-worn SAR Electrical Requirements. Battery: XXXX Adapter: XXXX Entrance: XXXX Exit: XXXX X.xx W/kg X.xx W/kg Car Charger: XXXX Entrance: XXXX Exit: XXXX Supported frequencies and power. This phone is capable of operation on the following frequencies, subject to location and network availability. Model XT2000-2 Operating mode Frequency range MHz / Band Maximum nominal transmit power
(conducted) dBm 5 en-US 17 Oct 2019 2400 2483.5 2400 2483.5 5150 - 5725 13.56 1575.42 87.5 108 5/8/3/2 1/2 38/40 20 20 23 60dBuA/m @10m N/A N/A 33 24 23 Bluetooth WLAN WLAN NFC GPS FM Receive GSM UMTS LTE European conformance (CE). The following information is applicable to phones that carry a CE mark. Contact point: Regulatory Compliance, Motorola Mobility UK Ltd., Redwood, Crockford Lane, Chineham Business Park, Basingstoke, RG24 8WQ, UK. Hereby, Motorola Mobility LLC declares that the radio equipment with this declaration and bearing the CE mark is in compliance with Directive 2014/53/EU. The full DoC can be found at www.motorola.com/red. Use the search feature to find your phones model or type. Your phones model and type may be under the battery, under the rear cover, or on the exterior of the phone. This phone, containing all Turkish characters, complies with the ETSI TS 123.038 V8.0.0 and ETSI TS 123.040 V8.1.0 technical specifications. It also complies with EEE regulations. Restrictions of use. This phone should only be used indoor within the EU/EEA/UK when operating in the 5150 to5350 MHz (Wi-Fi) frequency band. Exposure to RF energy & phone operation. Your phone contains a transmitter and receiver of RF energy. It is designed to comply with regulatory requirements concerning human RF exposure. For optimal phone performance, and to stay within the RF exposure guidelines:
Hold your phone normally at your ear when talking on it. When using the phone next to your body (other than in your hand or against your head), maintain a distance of 5 mm from your body to be consistent with how the phone is tested for compliance with RF exposure requirements. If you use your phone with a non-Motorola accessory case or holder, make sure the accessory maintains the required separation distance and has no metallic parts. Note: According to the World Health Organization, many studies have been carried out over the last twenty years to evaluate the risks that phones present to health. Up to now, the negative impact on health of using phones has not been proven (Leaflet No. 193). In accordance with French regulations, we are obliged to include the following recommendations regarding precautionary measures: you can limit your exposure to radio-frequency energy a) by using your 6 en-US 17 Oct 2019 phone in areas with good network coverage, or b) by using a hands-
free kit to keep your phone away from your head and body. In this latter case, pregnant women are advised to keep their phone away from their abdomen. It is also recommended that adolescents keep their phones away from the lower part of their abdomen. Importer company. Lenovo Technology B.V. Merkezi Hollanda Turkiye Istanbul ubesi. Palladium Tower Mrk. K.Bakkalky Mh. Halk Cad. Kardelen Sokak No:2/1 Kat:3. Ofis No: 13 34746. Tel: +90 216 577 01 00 Atasehir Istanbul Trkiye. Service life. This product has an expected service life of 5 (five) years as determined by the Turkish Ministry of Customs and Trade. MOTOROLA MOBILITY LLC GLOBAL LIMITED WARRANTY MOBILE PHONES Motorola Mobility LLC, or its subsidiaries, (Motorola) warrants to the original consumer purchaser (you) that the Mobile Phone or Moto Mod accompanying this warranty, and any in-box accessories which accompany it (the Products), will be free of substantial defects in material and workmanship for the period noted in the Addendum (see end of section), beginning from the date of original consumer purchase (Warranty Period) provided that the Products are used for normal consumer purpose. Note for Moto Mods owners: This warranty covers only the Moto Insta-Share Projector, Hasselblad True Zoom, Moto Power Pack, Moto Style Shell Wireless Charging, Moto TurboPower Pack, Moto 360 Camera, and Moto Smart Speaker with Amazon Alexa, and Polaroid Insta-Share Printer, Moto Gamepad, Moto Stereo Speaker, Moto Power Pack & TV Digital, Moto Style Shell, and Moto 5G Moto Mods. Third-party Moto Mods are not covered by this warranty, but may be covered by a separate warranty that accompanies them. Repairs made by Motorola or its authorized agent under this Limited Warranty (Warranty Service) are covered for the balance of the original Warranty Period, or for the period noted in the Addendum, whichever is longer. This Limited Warranty covers only a purchase of new Products from Motorola or an authorized reseller or authorized distributor of Motorola Products which are accompanied in-box by this written Limited Warranty. This Limited Warranty is personal to you and not transferable. No retailer or other third party is authorized to make any representations on behalf of Motorola or to modify this Limited Warranty. Additional warranty coverage for those Products that contain the ShatterShield Display (not all products contain the ShatterShield display, see printed manual for details). The ShatterShield display consists of the internal display panel and embedded lens, which are warranted against shattering and cracking for four (4) years from the original date of consumer purchase. Certain phones may include a protective lens, screen protectors, or other similar external 7 en-US 17 Oct 2019 layers, which are not covered by this additional warranty. All other limitations and exclusions contained in this Limited Warranty (see What is not covered section), including scratches and other cosmetic damage, intentional damage or abuse, and normal wear and tear, apply to the components of the ShatterShield display. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY BY STATE, PROVINCE OR COUNTRY. FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS LIMITED WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR STATE. What will we do if you make a claim under this Limited Warranty?
If you make a valid claim under this Limited Warranty, Motorola, or its Authorized Service Provider will, at their discretion, either (1) repair the Product using new, used, or reconditioned replacement parts;
or (2) replace the Product with a new or like new reconditioned Product that is the same or similar to the warranted Product; or
(3) refund the purchase price. Repaired or replaced products will be returned to you in their original factory configuration, plus any applicable software updates, which may affect use and/or compatibility with third party applications (for which Motorola shall have no liability). Any refunded or replaced Product shall become the property of Motorola. To obtain service under this Limited Warranty, the claim should be made in the country where the Product was intended for sale; otherwise repair services are limited to the options available in the country where the service is requested. What is not covered?
This Limited Warranty does not cover the following unless they occurred because of a defect in materials or workmanship:
(a) Normal wear and tear due to the normal aging of the Product, including parts that are expected to deteriorate over time, such as batteries, lens liners, or protective coatings.
(b) Cosmetic damage, including scratches, dents, and cracks to the Products.
(c) Damage caused by the use of non-Motorola branded or approved products, accessories or software.
(d) Damage caused beyond the reasonable control of Motorola, including damage caused by (i) accident, abuse, misuse; (ii) operating a Product outside its permitted or intended uses as defined in the Products User Manual, Quick Start Guide, Online Tutorials, and other documentation provided to you, including 8 en-US 17 Oct 2019 use of the Products for commercial purposes; (iii) improper care and handling (e.g. subjecting the Product to temperatures above the temperature for which the Product is approved), abuse or neglect (e.g. broken or bent connectors, ports, or SIM/SD card slots); impact damage (e.g. dropping the Product); (iv) contact with liquids, water, rain, extreme humidity, unusually heavy perspiration, vapor or other moisture; sand, food, dirt or other similar substances (except for Products sold as resistant to such substances), but then only to the extent the damage was not caused by incorrectly securing the phones protective elements
(e.g. failing to properly close a seal), or such protective elements are damaged or missing (e.g. a cracked back cover), or subjecting a Product to conditions beyond its stated specifications or limits
(e.g. IPx7, 30 minutes in 1 meter of fresh water); or (v) flood, fire, earthquake, tornado or other acts of God not within Motorolas reasonable control.
(e) Unauthorized service. Defects or damage resulting from someone other than Motorola or a Motorola authorized service center servicing, testing, adjusting, installing, maintaining, altering, or tampering with the Products.
(f) Products that have been modified in any manner without the written permission of Motorola, including Products (i) with serial numbers or other manufacturer codes that have been removed, altered or obliterated; (ii) with mismatched or duplicated serial numbers; (iii) with broken seals or other evidence of tampering; or
(iv) which have been modified to alter functionality or capability, or show evidence of attempts to modify them. WARNING AGAINST UNLOCKING THE BOOTLOADER OR ALTERING A PRODUCTS OPERATING SYSTEM SOFTWARE:
ALTERING A PRODUCTS OPERATING SYSTEM, WHICH INCLUDES UNLOCKING THE BOOTLOADER, ROOTING A PHONE OR RUNNING ANY OPERATING SOFTWARE OTHER THAN THE APPROVED VERSIONS ISSUED BY MOTOROLA AND ITS PARTNERS FOR YOUR SPECIFIC PHONE MAY PERMANENTLY DAMAGE YOUR PRODUCT, CAUSE IT TO BE UNSAFE AND/OR MALFUNCTION AND ANY DAMAGE THAT IS CAUSED THEREFROM WILL, UNLESS OTHERWISE STATED BY MOTOROLA, NOT BE COVERED BY THIS LIMITED WARRANTY. IMPORTANT: IT IS ILLEGAL TO USE THIS PRODUCT IF IT CEASES TO COMPLY WITH THE GOVERNMENT AUTHORIZATIONS THAT APPROVED ITS RELEASE. THEREFORE, YOU MUST NOT MAKE CHANGES TO THE PRODUCT AFFECTING ITS EMISSION, MODULATION, TRANSMISSION CHARACTERISTICS, INCLUDING POWER LEVELS, OPERATING FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES AND THE INTENDED METHOD OF USE OF THE PRODUCT.
(g) Defects, damages, or the failure of the Product due to any third party communication service or network you subscribe to or use 9 en-US 17 Oct 2019 with the Product.
(h) Software, either embedded in, downloaded to, or accompanied with the Products. TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, ALL WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, AND MOTOROLA DOES NOT WARRANT THAT THE OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS LIMITED WARRANTY WILL MEET YOUR REQUIREMENTS, WORK IN COMBINATION WITH ANY HARDWARE OR SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES, BE UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK TO, OR LOSS OF, ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR THAT DEFECTS IN THE PRODUCTS OR SOFTWARE WILL BE CORRECTED. WHERE SUCH STATUTORY OR IMPLIED WARRANTIES CANNOT LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS LIMITED WARRANTY CONTAINED HEREIN AND THE REMEDIES OF REPAIR, REPLACEMENT, OR REFUND AS DETERMINED BY MOTOROLA IN ITS SOLE DISCRETION SHALL BE THE EXCLUSIVE REMEDY OF THE CONSUMER. NO ORAL OR WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY SELLER, RESELLER OR DISTRIBUTOR OF THE PRODUCTS, INCLUDING EMPLOYEES AND AGENTS THEREOF, SHALL CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS, INCREASE THE SCOPE, OR OTHERWISE MODIFY IN ANY MANNER THE TERMS OF THIS LIMITED WARRANTY. TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY DISCLAIMS ANY AND ALL LIABILITY, WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS; BUSINESS INTERRUPTION; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, OR CORRUPTION OF INFORMATION, DATA, SOFTWARE OR APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING, PROGRAMMING, OR REPRODUCING ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS STORED ON OR USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF ANY INFORMATION OR DATA STORED ON THE PRODUCTS); OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION 10 en-US 17 Oct 2019 WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR SERVICES PROVIDED UNDER THIS LIMITED WARRANTY. BY MAKING A CLAIM UNDER THIS LIMITED WARRANTY YOU ACKNOWLEDGE THAT YOU UNDERSTAND THE ABOVE DISCLAIMERS OF LIABILITY. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION ON THE LENGTH OF AN IMPLIED WARRANTY, OR THE LIMITATION OR EXCLUSION OF DAMAGES FOR PERSONAL INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE OR JURISDICTION. My Product needs service, what should I do?
Locate your valid proof of purchase, showing the date of purchase, you will need it to obtain warranty coverage. 1. Before attempting to diagnose or repair any Product, please backup all software, applications, and other data, including contacts, photos, music, games, which will be erased during the repair process and cannot be reinstalled by Motorola and Motorola shall have no liability therefore. 2. Review the online Motorola customer support website at www. motorola.com for troubleshooting information. 3. If the Product is still not functioning properly after you have followed troubleshooting instructions suggested on this website, please contact Motorola using the contact details provided on the customer support page of www.motorola.com. 4. If your Product is covered by this Limited Warranty, you may be required to download, or otherwise obtain and accept software updates. You are responsible for any third party data costs incurred when obtaining the downloads. Before we can provide any further support under this Limited Warranty you must first comply with the warranty processes outlined above, and any repair instructions provided by Motorola. 5. If the software update does not fix the problem, you will receive instructions on how and where to ship the Product for evaluation. You must supply: (i) proof of purchase; (ii) a written description of the problem; (iii) the name of your mobile network service provider, if applicable; and (iv) your home and email address and telephone number. Motorola reserves the right to charge you for the cost of shipping the Product to and from the authorized service center. 6. If the Product is not covered by this Limited Warranty (and you do not have any other statutory rights in your place of 11 en-US 17 Oct 2019 residence), Motorola will inform you of the availability, price, and other conditions applicable to such out-of-warranty repair of the Product. Addendum: Warranty periods by country Country/Region Warranty Period (Months) Phone & Moto Mod/Charger/
Earphone/Non-Removable Battery/Removable Battery Country X / X / X / X / X Guarantee policy (Mexico only) This Guarantee Policy represents the only guarantee that applies to personal communication Products and Accessories of the Motorola Trademark that are purchased in Mexico. Items covered by this Guarantee It protects the manufacturing defects and hidden defects of the Products and Accessories (such as batteries, antennas, chargers, wired headphones and wireless phones) of the Motorola trademark, described in the space that for such purpose is established on the back of this Guarantee Policy, which covers all of the parts, components, accessories and labor of Motorola Products, as well as the transportation costs that derive from fulfilling this policy, within its service network. The Motorola Products that this guarantee protects may be: (a) cellular phones, (b) smart phones (pocket computer and cellular phone), (c) beepers, (d) two-way radios, (e) wireless phones. Motorola, free of charge for you, shall have the option to repair or replace the Products, Accessories and components that present problems and are covered by the Guarantee. Motorola Comercial, S.A. de C.V. shall use used, equally functioning, refurbished, repaired or second hand parts or spare parts to repair the Product. Software updates shall not be provided. Duration of the Guarantee The duration of the guarantee shall be one year starting from the purchase date of the new Productor Accessory at an authorized establishment. Procedure for exercising the Guarantee To demand the fulfillment of this guarantee, the address where the Product or Accessory was purchased must be sent to the address of the Person Responsible for the Products and Accessories in Mexico:
Motorola Comercial S.A. de C.V. 12 en-US 17 Oct 2019 Paseo de los Tamarindos No. 100, Piso 1, Oficina 101 Col. Bosques de las Lomas Del.Cuajimalpa Mxico, Ciudad de Mxico, C.P. 05120 Nmero telefnico: 01 800 021 0000 or to the address of the authorized service center (which you can consult free of charge by calling 01 800 021 0000) and presenting the Product or Accessory with its parts and components. To exercise this guarantee, you must present the Product or Accessory and this Guarantee Policy duly sealed by the establishment where it was purchased. In the event that this policy was not established on the date in which the Product or Accessory was purchased, you must present the receipt from this purchase. Limitations or exceptions of this Guarantee The guarantee shall not be valid:
When the Product or Accessory has been used in conditions different than normal conditions. When the Product or Accessory has not been operated in accordance with the accompanying usage instructions. When the Product or Accessory has been changed or repaired by people who are not authorized by the national manufacturer, importer or respective responsible retailer. Motorola shall notify the consumer if the service request is covered by this guarantee policy; in the event that it is not covered, Motorola shall inform the consumer of the availability, prices and other conditions that apply to repairing the Product. Motorola shall only replace the Product or Accessory, upon turning in the Product or Accessory purchased. For more information about the Product that needs repairs that are not covered by this guarantee, please call 01 800 021 0000. Product model:
Product purchase date:
Seal of authorized distributor or establishment where Product was purchased:
Note: In other countries, consult the local guarantee laws and regulations and your local Motorola office. Comisin de Regulacin de Comunicaciones (CRC). To find the CRC approval letter for the phone, visit http://www.siust.gov.co/siic/
publico/terminal-homologada.. This phone works with 4G LTE technology and is enabled to operate on the band 4 - AWS and band 7 - 2,600 MH, for more information visit www.motorola.com/support. Information for Chile. This equipment complies with exemption resolution No. 403 of 2008, and its amendments, from the Telecommunications Undersecretariat regarding electromagnetic 13 en-US 17 Oct 2019 radiation. Service & Repairs. If you have questions or need assistance, were here to help. Go to www.motorola.com/support, where you can select from a number of customer care options. Copyright & Trademarks. MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. All other product or service names are the property of their respective owners. 2019 Motorola Mobility LLC. All rights reserved. Motorola Mobility LLC 222 W. Merchandise Mart Plaza Chicago, IL 60654 www.motorola.com To view the information on the web, visit www.motorola.com/
rfhealth. This product meets the applicable national or international RF exposure guidance (SAR guideline) when used normally against your head or, when worn or carried, at a distance of 5 mm from the body. The SAR guideline includes a considerable safety margin designed to assure the safety of all persons, regardless of age and health. To view the SAR values for your phone, visit https://motorola. com/sar. To view additional SAR information on your phone, swipe up from the home screen and tap Settings > System > Legal information > RF information. 14 en-US 17 Oct 2019 Warranty Card Product name .............. Serial number / IMEI ....... Lenovo (Motorola Mobility LLC) guarantees that every purchased Lenovo hardware product is free from material and quality defects in case of normal use of the product during the warranty period. The warranty period for the purchased product is 24 months from the original date of purchase stated on the receipt or invoice, unless otherwise specified by Lenovo. The above mentioned warranty period also applies to the accessories included in the product. The warranty rights will be exercised upon presentation of and confirmation that the entries in the warranty card are in conformity with the actual state of affairs. Depending on the type of fault and the level of support selected, the customer will be informed about further service procedures. If the product needs to be delivered to the maintenance service, the product should be delivered in a company packaging or in a rigid box with intact flaps, secured inside with a suitable cushioning material. Each item should be wrapped separately. Any product defects discovered during the warranty period will be repaired or replaced free of charge. The time during which defective products remain in repair is not included in the warranty period. The maximum permitted repair time is 14 calendar days from the date the equipment is submitted to repair. The method of defect repair is determined by the guarantor. During the warranty period, the guarantor will replace the product with an analogous one or another model, free from defects, with no worse technical parameters if:
the reported defect is not removable, or the warranty service cannot be performed within the aforementioned period. The Warranty Card should be filled in completely and legibly, signed by the seller and the buyer, and should not contain any deletions, corrections, etc. The warranty does not cover mechanical damage, defects caused by improper use or use of the product inconsistent with the operating manual as well as defects caused by random events. Mechanically damaged parts of the device lose their warranty. The warranty does not cover the restoration of the customers data or software. The maintenance service may refuse warranty repair in the event of an inconsistency of product serial numbers with serial numbers contained in the Warranty Card, illegible records, change or lack of product serial number, detecting unauthorized repairs, breach of warranty seals of the product or its components, or use of the 15 en-US 17 Oct 2019 product contrary to its intended purpose. This warranty with respect to consumer goods does not exclude, limit or suspend the purchasers rights under the warranty provisions for defects in the sold item. In the case of reporting a defect not covered by the warranty, the authorized Lenovo service may charge the Claimant with the costs of diagnostics and logistics. This warranty is the sole warranty of the Customer in Poland. The guarantor of the device is:
Lenovo (Motorola Mobility LLC) Branch in Poland, ul. Gottlieba Daimlera 1, 02-460 Warsaw. Hotline: +48 223 07 360 Date of Acceptance for Service Date of receipt Type of fault Stamp of the service facility Remarks:
Date of sale ......... Stamp and signature of seller Authorized Lenovo service:
Regenersis (Warsaw) Limited, Janki, ul. Falencka 1B, 05-090 Raszyn Hotline: +48 22 703 41 00 open: MondayFriday 8:3018:00 www.ctdipolska.pl 16 en-US 17 Oct 2019