Hand held UHF RFID Reader for in-store retail applications 14 Manual ASSY HH2-v50-20150909 1640 Users Manual

 

!D Hand 2 Manual ASSY HH2 Contents 1 Introduction _________________________________________________________________________________ 3 RFID Regions ______________________________________________________________________________ 4 CE WEEE __________________________________________________________________________________ 4 2 Product overview ____________________________________________________________________________ 5 Box contents ______________________________________________________________________________ 5 Components and connections _______________________________________________________________ 6 Add-ons __________________________________________________________________________________ 6 3 Using the device _____________________________________________________________________________ 8 Turning it on ______________________________________________________________________________ 8 Charging it ________________________________________________________________________________ 8 Linking it to an accessory device ____________________________________________________________ 10 Reading RFID labels _______________________________________________________________________ 11 Reading a barcode ________________________________________________________________________ 12 Turning it off _____________________________________________________________________________ 13 4 LEDs ______________________________________________________________________________________ 14 Status LED _______________________________________________________________________________ 14 Bluetooth LED ____________________________________________________________________________ 14 Battery LED ______________________________________________________________________________ 15 5 App development ___________________________________________________________________________ 16 6 Troubleshooting ____________________________________________________________________________ 17 7 Regulatory information ______________________________________________________________________ 18 FCC and IC Compliance statement ___________________________________________________________ 18 FCC and IC Radiation Exposure Statement ____________________________________________________ 18 FCC Information to the user ________________________________________________________________ 19 Information for Taiwan ____________________________________________________________________ 19 Trademarks ______________________________________________________________________________ 19 Licenses _________________________________________________________________________________ 20 8 About Nedap _______________________________________________________________________________ 21 About ___________________________________________________________________________________ 21 Contact __________________________________________________________________________________ 21 Page of 2 22 Manual ASSY HH2 1 Introduction The Nedap !D Hand 2 (ASSY HH2) is an RFID handheld reader that is easy to use, lightweight and has a high performance. It can be connected with Bluetooth to a 3rd party device. Due to the 'Made for iPhone, iPod, iPad' certification it works with iOS devices. The !D Hand 2 is able to read and write UHF RFID labels (RAIN RFID) and also includes a 2D barcode scanner. The !D Hand 2 can be charged wireless with a docking station, or by the Micro USB connector. Knowledge Base articles This manual provides an overview of the products, the installation and configuration. To obtain more details on various topics or background information, several Knowledge Base articles are available, and are referred to in this manual. You can find the Knowledge Base articles on the Nedap Retail Partner Portal. This manual covers the following products:

Article number 9215441 9565035 Article name Technologies FCC ID IC

!D Hand 2 - ASSY HH2 RFID R1 WHITE UHF RFID, 2D Barcode

!D Hand 2 - ASSY HH2 RFID R2 WHITE UHF RFID, 2D Barcode CGDHH2RFID Contains:

QOQWT12 1444A-HH2RFID Contains:

5123A-BGTWT12A Page of 3 22 Manual ASSY HH2 RFID Regions Region 1: Europe (ETSI EN 302 208), Armenia, Azerbaijan, Hong Kong, India, Jordan, Oman, Russia, Saudi Arabia, South Africa, Tunisia and United Arab Emirates Region 2: United States (FCC Part 15.247), Brazil, Argentina, Canada, Chile, Colombia, Costa Rica, Dominican Republic, Israel, Mexico, Panama, Peru, Taiwan, Uruguay and Venezuela Region 3: People's republic of China, New Zealand, Australia, Singapore, Hong Kong, Japan, Korea, Thailand and Vietnam CE WEEE This European Standard specifies a marking:

of electrical and electronic equipment in accordance with Article 11(2) of Directive 2002/96/EC

(WEEE); This is in addition to the marking requirement in Article 10(3) of this Directive which requires producers to mark electrical and electronic equipment put on the market after 13 August 2005 with a crossed-out wheeled bin symbol. that applies to electrical and electronic equipment falling under Annex IA of Directive 2002/96/EC, provided the equipment concerned is not part of another type of equipment that does not fall within the scope of this Directive. Annex IB of Directive 2002/96/EC contains an indicative list of the products, which fall under the categories set out in Annex IA of this Directive;

that serves to clearly identify the producer of the equipment and that the equipment has been put on the market after 13 August 2005. Page of 4 22 Manual ASSY HH2 2 Product overview The !D Hand 2 is available in certain hardware editions depending on the region. In this document the following abbreviations will be used from here onwards:

'

RFID technology

' is an abbreviation for UHF RFID technology. Box contents Article number Article name Box contents 9215441 ASSY HH2 RFID R1 WHITE 9565035 ASSY HH2 RFID R2 WHITE

!D Hand 2 Micro USB charger Manual Page of 5 22 Manual ASSY HH2 Components and connections In the following schematic drawing the components and connections of the !D Hand 2 are highlighted. Number Component Description 1 2 3 4 5 6 7 8 Button The button is used to control the !D Hand 2. Status LED Indicator that indicates whether the !D Hand 2 is on, off or operating. RFID antenna Antenna that is used to read the RFID labels. 2D barcode scanner Barcode scanner to read all common 1D and 2D barcodes. Serial number indication Serial number indication that is useful during Bluetooth pairing. Bluetooth LED Indicator for the Bluetooth connection status. Micro USB connector The Micro USB connector can be used to charge the device. Battery LED Status of the battery is indicated with this LED. Add-ons There are several add-ons available for the !D Hand 2. The add-ons have their own manual, however, we will discuss the function of those add-ons here. Page of 6 22 Manual ASSY HH2 Docking station The docking station is a wireless charging station for the !D Hand 2. When placing the !D Hand 2 in the docking station, it will automatically start charging. The docking station can be mounted on the wall or placed on a table or desk. The docking station has a Micro USB connector for a charger. Bumper The bumper protects the !D Hand 2 in challenging environments. It is made out of rubber. You can slide it over the !D Hand 2. Combining the bumper and docking station When the bumper is being used on the !D Hand 2, the device cannot be placed in the docking station. The Micro USB charger can be used to charge it. Page of 7 22 Manual ASSY HH2 3 Using the device The !D Hand 2 has just one button which makes it extremely easy to operate. Feedback is provided by means of the three LEDs, sounds and a vibration motor. Turning it on To turn the !D Hand 2 on, press and immediately release the button. You should feel a short buzz as you press the button and the Status LED will turn on. Step Action and/or result 1 2 Press and immediately release the button. The Status LED will turn on. When nothing happens When nothing happens when you press the button, the battery might be empty. Please first charge the !D Hand 2 before you try to use it. Charging it Charging the !D Hand 2 can be done in two ways:

Page of 8 22 Manual ASSY HH2 1. 2. Using the included Micro USB charger. Using the optional docking station. Docking station For instructions how to operate the !D Hand docking station, please refer to the manual of the docking station. To charge the !D Hand 2 using the Micro USB charger, connect the Micro USB charger to the Micro USB port at the handle of the device. When connected, the Battery LED should turn one of two colors:

When the Battery LED turns green, the device is already fully charged. When the Battery LED turns orange, the device starts charging. Page of 9 22 Manual ASSY HH2 Step Action and/or result 1 2 Connect a Micro USB charger. The Battery LED will turn on. It will indicate whether the device has started charging (orange) or is already fully charged (green). Charging with other chargers You can also charge the !D Hand 2 by using a Micro USB cable and connect the device to a computer. Note that the !D Hand 2 charges faster when using the supplied Micro USB charger instead of being connected to a computer. Linking it to an accessory device To use the !D Hand, it should be linked to an accessory device. Please follow the instructions on how to link it in the manual of the accessory device. You can find the Bluetooth name of the device at the bottom of the !D Hand 2. It is listed as !D Hand XXX, where XXX are part of the serial number of the device. This should make it easy to recognize with !D Hand 2 you are pairing with.

!D Hand 2 should be turned on before you can link it Please note that the !D Hand 2 should be turned on before you can link it up with the accessory device. Page 10 of 22 Manual ASSY HH2 Reading RFID labels To read RFID labels, navigate in the app on the accessory device to a page where it can read RFID labels. Press and immediately release the button of the !D Hand 2. It should start reading RFID labels. This is indicated by the blinking Status LED. When the button is pressed and immediately released again, the !D Hand 2 should stop reading. Step Action and/or result 1 2 Press and immediately release the button. The Status LED will start blinking. The !D Hand 2 will start reading RFID labels. Linking to accessory device Before the !D Hand 2 can be used, it need to be linked to an accessory device. Page 11 of 22 Manual ASSY HH2 Reading a barcode To read a barcode, navigate in the app on the accessory device to a page where it can read a barcode. Press and immediately release the button of the !D Hand 2. It should start reading a barcode. This is indicated by the blinking Status LED. When the button is pressed and immediately released again, the !D Hand 2 should stop reading. Step Action and/or result 1 2 Press and immediately release the button. The Status LED will start blinking. The !D Hand 2 will start reading a barcode. Linking to accessory device Before the !D Hand 2 can be used, it need to be linked to an accessory device. Page 12 of 22 Manual ASSY HH2 Turning it off The !D Hand 2 can be turned off by holding the button for five seconds. This will immediately disconnect all linked accessory devices and stop all operations. Step Action and/or result 1 2 Hold the button for five seconds. The white status LED will turn off. Page 13 of 22 Manual ASSY HH2 4 LEDs Status LED Color Status Explanation On Off The !D Hand 2 is on. The !D Hand 2 is off. White Blinking The !D Hand 2 is busy with reading RFID labels, writing RFID labels or reading a barcode. Fading The !D Hand 2 is charging in the docking station. Bluetooth LED Color Status Explanation On Off Blue There is an active Bluetooth connection. There is no active Bluetooth connection. Blinking A Bluetooth connection is being established. Page 14 of 22 Manual ASSY HH2 Battery LED Color Status Explanation Orange Green Red On On On The !D Hand 2 is charging. Charging is completed. The battery is almost empty. Blinking The battery is empty. Wireless charging in docking station When the !D Hand 2 is charged in the docking station and the charging is completed, the Battery LED will turn OFF. Page 15 of 22 Manual ASSY HH2 5 App development To use the !D Hand 2, it needs to be linked to an accessory device with an app running on it that controls the

!D Hand 2. Nedap Retail provides two free apps in the Apple App Store that can demonstrate the use of the !D Hand 2. Those apps are:

!D Hand 2; an app that exposes functionality of the !D Hand 2 for people that are evaluating the device.

!D Cloud; an app that provides RFID functionality for retail stores. We welcome you to develop your own app! Nedap Retail provides Software Development Kits for three operating systems and programming languages:

iOS (Objective C/ Swift) Android (Java) Windows (C#) Please contact our support via information. support-retail@nedap.com (mailto:support-retail@nedap.com) for more Page 16 of 22 Manual ASSY HH2 6 Troubleshooting If the device is not working correctly, please check the troubleshooting options below. If it is not possible to solve your issue, you can find support options in the next chapter. Symptom Cause If the Status LED is not on, and doesn't turn on when you press the button, the battery is empty. Solution Charge the handheld with a Micro USB charger or the docking station. Nothing happens when the button is pressed. When I press the button, the Status LED doesn't go on, but I hear a beep. My 3rd party device doesn't discover the !D Hand 2 over Bluetooth If the Status LED is on, and nothing happens when you press a button, there is no app actively controlling the device. Pair with a 3rd party device and start a controlling app. The battery is empty. Charge the handheld with a Micro USB charger or the docking station. The !D Hand 2 is turned off (Status LED is off). Press the button to turn it on. The !D Hand 2 is already paired to another device. Disconnect the !D Hand 2 from the other device. Page 17 of 22 Manual ASSY HH2 7 Regulatory information FCC and IC Compliance statement This device complies with part 15 of the FCC Rules and to RSS210 of Industry Canada. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. Cet appareil se conforme aux normes CNR210 exempts de license du Industry Canada. Lopration est soumis aux deux conditions suivantes:

(1) cet appareil ne doit causer aucune interfrence, et

(2) cet appareil doit accepter nimporte quelle interfrence, y inclus interfrence qui peut causer une opration non pas voulu de cet appareil. Les changements ou modifications nayant pas t expressment approuvs par la partie responsable de la conformit peuvent faire perdre lutilisateur lautorisation de faire fonctionner le matriel. FCC and IC Radiation Exposure Statement This equipment complies with FCC and Canadian radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Cet quipement est conforme a CNR102 limites nonces pour un environne- ment non contrl. Cet quipement doit tre install et utilis avec une distance minimale de 20 cm entre le radiateur et votre corps. This Class B digital apparatus complies with Canadian ICES-3. Cet appareil numrique de Classe B est conforme la norme Canadienne NMB-3. Page 18 of 22 Manual ASSY HH2 FCC Information to the user Note: This equipment has been tested and found to comply with the limits for a class B digital devices, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequent energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does not cause harmful interference to radio or television reception, which can be determine by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. To ensure compliance with FCC regulations, use only the shielded interface cables provided with the product, or additional specified components or accessories that can be used with the installation of the product. Information for Taiwan

, Trademarks iPad, iPhone, iPod, iPod classic, iPod nano, iPod shuffle, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. iOS is a registered trademark of Apple Inc. Made for iPod, Made for iPhone, and Made for iPad mean that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPod, iPhone, or iPad may affect wireless performance. Page 19 of 22 Manual ASSY HH2 Licenses The !D Hand 2 uses FreeRTOS (

, a real-time operating system. This software is provided to Nedap under the GPL license, with two exceptions. If requested, the source code of FreeRTOS will be provided by Nedap. www.freertos.org) (http://www.freertos.org)) The full license for FreeRTOS can be found here: http://www.freertos.org/license.txt Page 20 of 22 Manual ASSY HH2 8 About Nedap About At Nedap Retail, we work around the globe to deliver industry-leading products, services and solutions for our customers diverse needs in loss prevention, stock management and store monitoring. Our inventive thinking and collaborative spirit allows us to deliver tailor-made solutions for the fast paced retail sector. We simplify retail management while improving your customers shopping experience. By taking most recurring tasks off your hands, we create time for you to devote to your customers. And that is what retail is all about. Whether you run a small local store or a large international chain, you will benefit from our broad range of products, ideas and services. Nedap solutions are built upon 40 years of global experience, market expertise and close cooperation with leading retailers. Our worldwide operations are supported by a flexible network of certified partners across the globe. Nedap systems are future-proof (RFID-ready), cost-efficient and eco-friendly. Our mission is simply to make sure your customers maintain the best shopping experience whilst we help you protect your profits. Our philosophy: "your store - our store."

Contact If you need any further details or require help in preparing an installation, executing an installation or servicing an installation you are always welcome to contact our support team at:

support-retail@nedap.com

. Suggestions for improving our products and documentation are of course always welcome. Page 21 of 22 Manual ASSY HH2 Last modification: 03 August 2015 13:45 N.V. Nederlandsche Apparatenfabriek 'Nedap'

Parallelweg 2d NL-7141 DC Groenlo the Netherlands Page 22 of 22 Manual ASSY HH2