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NETCOMM CALLDIRECT SERIES NTC C-6000 Serie s CALLDIREC CT SERIES NE ETCOMM C Rout Prefac P ce NTC-
6000 Series US SER G GUID E NETCOMM CALLDIRECT SERIES NTC C-6000 Serie s This telec If yo For p manual provides info communications term u find the product to product updates, new ormation relating to t minology and concep be broken or malfun w product releases, m he installation, opera ts. nctioning, please con manual revisions, or s ation, and application n of this device. The i ndividual reading this s manual is presume ed to have a basic un nderstanding of tact technical suppo software upgrades, p ort for immediate serv please visit our webs vice by email at Tech site atwww.netcomm nical.Support@netco wireless.com ommwireless.com Im mportant Sa reference to unpack With Do no expos Do no In add To saf afety Instru king, installation, use ot use or install this p se the equipment to r ot connect the power dition, do not walk on feguard the equipme ctions and maintenance of roduct near water to rain or damp areas (e r supply cord on elev n, step on or mistreat ent against overheatin ce, the following bas your electronic devic avoid fire or shock h hazard. For example,
). e.g. a wet basement) ated surfaces. Allow w it to lie freely. There the cord. ng, make sure that al ll openings in the uni sic guidelines are rec near a bathtub, kitch ommended:
hen sink, laundry tub,
, or near a swimming g pool. Also, do not should be no obstru ctions in its path and d no heavy items sho ould be placed on the e cord. it that offer exposure to air are unobstruct ted. WARN ING: Disconnect the power line from the d device before servici ing. pyright yright2011 NetCom ghts reserved. information containe en consent of NetCo Cop Cop All ri The writte mm Wireless Limited. d herein is proprietar ry to NetComm Wirel mm Wireless Limited d. ess Limited. No part of this document ma ay be translated, tran scribed, reproduced d, in any form, or by a any means without pr rior NOTE: Th his document is subje ect to change without t notice. ve Our Environ en this equipment has cardboard box, the p tronic equipment alo se be responsible an nment s reached the end of plastic contained in t ong with your househo nd protect our enviro f its useful life, it must he packaging, and th old waste. You may b nment. Sav Whe The elec Plea t be taken to a recycl he parts that make up be subject to penaltie ling center and proce p this router can be r es or sanctions unde essed separately from recycled in accordan er the law. Instead as m domestic waste. nce with regionally es k for disposal instruc stablished regulation ctions from your muni s. Never dispose of t cipal government. this DOCUMENT 1.0 VERSION D DATE J June 2010 CHANGEH Internal Release Vers ISTORY sion (FW 1.52) Initial Public Release e (FW v1.57) Added GPS and Modem configur ation sections (FW v1.7.0) Added S SMS Tools configuration do ocumentation (FW v1.7.1.5)
) Nov vember 2010 Fe ebruary 2011 J June 2011 J June 2012 Table1:NTC600 00SeriesUserMan ualDocumentHisto Add ded TR069 configuration se ections (FW v 1.9.79.6) ory 1.2 2.1 2.2 2.3 NTC 2 www C-6000 Series Indus w.netcommwireless.c strial M2M Wireless R com Routers YML6908 Table of Contents Introduction ......................................................................................................................................... 5 Overview ................................................................................................................................................................................................................................................................................................................................... 5 Features .................................................................................................................................................................................................................................................................................................................................... 6 Hardware Overview ................................................................................................................................ 7 LED Overview............................................................................................................................................................................................................................................................................................................................ 7 Overview of the Router Interfaces ............................................................................................................................................................................................................................................................................................ 8 Configuring your Router.......................................................................................................................... 10 Inserting the SIM Card ............................................................................................................................................................................................................................................................................................................ 10 Setting Up the Cellular Router ................................................................................................................................................................................................................................................................................................ 10 Preparing Your Computer ....................................................................................................................................................................................................................................................................................................... 12 Accessing the Router Web User Interface ............................................................................................................................................................................................................................................................................. 17 Unlocking the SIM Card .......................................................................................................................................................................................................................................................................................................... 18 Band / Provider Selection ....................................................................................................................... 22 Locking To a Specific Band .................................................................................................................................................................................................................................................................................................... 22 Choosing Your Mobile Broadband Provider Manually ........................................................................................................................................................................................................................................................... 23 Establishing a Connection to a Cellular Network ................................................................................................................................................................................................................................................................... 24 Ethernet Related Commands .................................................................................................................................................................................................................................................................................................. 27 Virtual Private Networks .......................................................................................................................................................................................................................................................................................................... 29 Configuring a PPTP / GRE connection ................................................................................................................................................................................................................................................................................... 29 OpenVPN ................................................................................................................................................................................................................................................................................................................................ 31 IPSec 33 Routing Configuration ............................................................................................................................................................................................................................................................................................................. 35 How to Configure RIP .............................................................................................................................................................................................................................................................................................................. 36 How to Configure VRRP .......................................................................................................................................................................................................................................................................................................... 37 NAT configuration ................................................................................................................................................................................................................................................................................................................... 38 Services Features ................................................................................................................................. 39 Services Features ................................................................................................................................................................................................................................................................................................................... 40 GPS 45 SMS Tools ............................................................................................................................................................................................................................................................................................................................... 46 NSUpdate ................................................................................................................................................................................................................................................................................................................................ 57 PADD !
System Features ......................................................................................................................................... 58 Viewing the system log ........................................................................................................................................................................................................................................................................................................... 58 Remote Administration ............................................................................................................................................................................................................................................................................................................ 59 Restoring a Copy of the Routers Configuration ..................................................................................................................................................................................................................................................................... 61 Remote Firmware Upgrade .................................................................................................................................................................................................................................................................................................... 64 Package Manager ................................................................................................................................................................................................................................................................................................................... 65 System Configuration .............................................................................................................................................................................................................................................................................................................. 66 TR-069 ..................................................................................................................................................................................................................................................................................................................................... 67 Troubleshooting .................................................................................................................................... 69 Common problems and solutions. ......................................................................................................................................................................................................................................................................................... 69 Specifications ...................................................................................................................................... 72 Hardware Specifications ......................................................................................................................................................................................................................................................................................................... 72 Legal & Regulatory Information ................................................................................................................ 75 Intellectual Property Rights ..................................................................................................................................................................................................................................................................................................... 75 Customer Information .............................................................................................................................................................................................................................................................................................................. 75 Consumer Protection Laws ..................................................................................................................................................................................................................................................................................................... 75 Product Warranty .................................................................................................................................................................................................................................................................................................................... 76 Limitation of Liability ................................................................................................................................................................................................................................................................................................................ 76 YML6908 www.netcommwireless.com 3 NTC-6000 Series User Guide NETCOMM CALLDIRECT SERIES NTC-6000 Series Contact ............................................................................................................................................. 78 NTC-6000 Series Industrial M2M Wireless Routers 4 www.netcommwireless.com YML6908 Introduction Thank you for purchasing an Industrial HSPA Cellular Network Router from NetComm. This manual illustrates how to set-up and configure your router appropriately for your chosen task. The router is primarily managed and configured via a web browser. This manual will take you through the steps required to configure and use your unit correctly. Additionally, the router may be configured via the serial (V.24) port using AT (V.250) commands. This method of operation is further detailed in the document: NTC-6000Series_V250 (AT) Manual_V1-1-0. Overview An NTC-6000 series router allows you to build wide area networks utilizing the superior speeds supported by 3G UMTS networks. Employing an embedded 3G UMTS modem module the router offers downlink speeds of up to 7.2Mbps and uplink speeds of up to 5.76Mbps The NTC-6000 series provides the user a point-to-point or point-to-multi-point communications link in a single, compact and resilient unit. As a fully featured cellular router, it supports a large number of communication interfaces and protocols to meet the demands of todays telemetry and WAN applications. Designed with remote installation in mind the NTC-6000 series supports multi-level system monitoring giving the user peace of mind the device will keep the lines of communication up and open. In the event of system corruption, a built-in recovery mode provides the facility to re-install the system software to the router and resume normal operations quickly. Using the recovery console is further detailed in the document NTC-6XXX Firmware Upgrade VX.X.X.pdf that is part of all NTC-6000 series firmware upgrade packs released, which are available for download in the support section of our website at www.netcommwireless.com . YML6908 www.netcommwireless.com 5 NTC-6000 Series User Guide Features NETCOMM CALLDIRECT SERIES NTC-6000 Series Embedded Linux operating system allowing for the installation of custom applications. Intelligent industrial cellular router platform supporting various networks and service types UMTS/HSDPA/HSUPA & GSM/GPRS/EDGE Rugged metal housing and temperature-hardened electronic components - extended operating temperature -30 to 70C. Embedded Sierra HSPA modem module MC8790V (NTC-6908) or MC8792V (NTC-6909) with Qualcomm MSM6290 chipset. Antenna diversity to improve fringe performance on global HSPA networks. 10/100Base-TX port for Ethernet connections. RS-232 port for connection to serial devices. PAD mode via the serial port. Integrated GPS for remote position tracking-location mapping via Google Maps. VPN client for establishing a secure connection over public networks. Supports SNMP with cellular specific MIB, PPPoE, MAC /NET address filtering, High-speed Atmel 400MHz ARM9-based Microcontroller. Wide area data access speeds in 3G mode up to 7.2Mbps in downlink (HSDPA category 8) and up to 5.76Mbps in uplink (HSUPA category 6). Wide area data access speeds in 2G mode up to 236 kbps (EDGE multi slot class 12). Wide input voltage range: 8 28 V DC. Suitable for diverse environments and applications. Web user interface for easy centralized configuration and management from any computer or smartphone with multi-level administrator access. DHCP/DHCP relay, Dynamic DNS and advanced routing RIP/VRRP Configurable APN profiles (drop-down list) Web user interface for easy centralized configuration and management from any PC or smart phone Dual system management - recovery mode to restore router system software in the event of corruptions locally or remotely. Remote diagnostics, configuration and firmware update over the air (FOTA) SMS client allowing advanced SMS diagnostics and command execution Software Development Kit (SDK) for the creation of custom applications Supports manual network scan System monitoring, diagnostic log viewer. TR 069 functionality for ACS server management. Supports NAT, Port forwarding and a DMZ Host NTC-6000 Series Industrial M2M Wireless Routers 6 www.netcommwireless.com YML6908 Hardware Overview LED Overview There are a total of five LEDs on the router. Listed below are the specifications of the LEDs and their corresponding colours. Figure1:NTC6000SeriesLEDs LED POWER (red) TX Rx (amber) DCD (green) DISPLAY Solid ON Solid ON Solid ON DESCRIPTION The red Power LED indicates power has been applied to the router from the DC power input jack. The amber LED will light upon data being sent to or received from the cellular network. The green Data Carrier Detect LED illuminates to indicate a data connection. Service Type (green) The green LED will illuminate when cellular network coverage is detected. Solid ON Flashing Off 3G: Indicates UMTS/HSPA available coverage EDGE: Indicates EDGE available coverage 2G: Indicates GSM/GPRS available coverage only. This green LED shows Received Signal Strength. There are three possible states that the RSSI LED can operate in, based upon signal level. RSSI (green) Solid ON Strong: Indicates the RSSI level is -86dbm Flashing Once a Second Medium: Indicates the RSSI level is -110dbm and -86dbm Fair: Indicates the RSSI level is less than -110dbm Table2:LEDDescriptions Off YML6908 www.netcommwireless.com 7 NTC-6000 Series User Guide Ov verview of the Router r Interfaces s NETCOMM CALLDIRECT SERIES NTC C-6000 Serie s Figure 2:RouterInterfaces sLeftSideView Figure3:
RouterInterfaces RightSideView FIELD Main An ntenna Socket Receive e Diversity Antenna Socket Female SMA Connecto or Female SMA Connecto or DESCRIPTIO ON Serial R S-232 Port Indicato or LEDs Power T Terminal Block Reset B utton Ethernet t Port SIM Car rd Reader NTC 8 www C-6000 Series Indus w.netcommwireless.c strial M2M Wireless R com Routers For connecting to a te erminal using a DB9-F cabl e. Indicates the connecti ion strength, service type, data traffic, data carrier co onnection and network con nnection strength The screw terminal of environments the DC power plug and the e wide input voltage range of 8-28V DC simplify the in nstallation in different indu strial Pressing this button fo After installing new firm or 10 seconds will set the ro mware the router must be r outer into recovery mode w reset to factory default sett where firmware or applicatio ings before being recon on packages can be uploa nfigured. aded. For direct connection t to your devices through a hub or network router For insertion and remo oval of SIM card InterfacePorts Table3:RouterI YML6908 YML6908 www.netcommwireless.com 9 NTC-6000 Series User Guide NETCOMM CALLDIRECT SERIES NTC C-6000 Serie s C Config guring g your r Rout ter nents to set up the ro uter:
You will need the followin Powe Ethern Lapto Active erting the SIM C ss the SIM Eject butt wn below:
ng hardware compon r supply (8-28VDC) net cable op or PC e SIM card Card ton to eject SIM card Inse Pres show bay. Make sure the SIM card is inserted correctly by inserting g the SIM with the go ld side facing down on the SIM card bay and in the direction as Press the S SIM Eject button Insert your M Mobile Broadband SIM Card rd Se etting Up th he Cellular r Router ch the supplied ante on the panel should nna to the router by s illuminate Attac LED screwing it onto the a antenna connector. C Connect the power ad dapter to the mains a and plug the output in nto the power jack of f the router. The red p power
V arity of DC Pow wer Plug Screw T Terminal ositive+
Po ve -
Negati Pol NTC 10 www C-6000 Series Indus w.netcommwireless.c strial M2M Wireless R com Routers YML6908 YML6908 www.netcommwireless.com 11 NTC-6000 Series User Guide NETCOMM CALLDIRECT SERIES NTC-6000 Series Preparing Your Computer Connect one end of the supplied Ethernet cable to the Ethernet port of your router. Connect the other end of the cable to the LAN port of your computer. Configure your PCs Ethernet interface to use a dynamically assigned IP address by completing one the following steps that correspond to the operating system your computer has installed. Ethernet interface configuration in Windows XP Click on the Start button, select Control Panel and then Network Connections. Right click on Local Area Connection and select the Properties option to open the configuration dialogue box as shown below:
Figure4:LocalAreaConnectionProperties Find and select Internet Protocol (TCP/IP) from the protocol list box and then click the Properties option. The TCP/IP configuration window will pop up as illustrated below. Under the General tab, select the radio button Obtain an IP address automatically and Obtain DNS server address automatically. Press the OK button to close the TCP/IP configuration window. Then press the Close button to complete the computer preparation for the router. Figure5:InternetProtocol(TCP/IP)Properties NTC-6000 Series Industrial M2M Wireless Routers 12 www.netcommwireless.com YML6908 ernet Interface Eth Configuration in n Windows Vista a Click on the Start button. T Then select Control P Panel followed by N Network and Sharing Centre. F Figure6:WindowsV VistaControlPanel In the Manage network co nnections, click on M Manage network con nnections to continue e. Single e RIGHT click on Lo cal Area connection
, then click Properti ies. Figure7:W WindowsVistaNet tworkandSharingC Center Figure 8:RightClickingLo ocalAreaConnectio nandSelectingPro operties L6908 w.netcommwireless.c com YML www 13 NTC-6000 Series U User Guide NETCOMM CALLDIRECT SERIES NTC C-6000 Serie s The screen will display th he information User Account Control an nd click Continue to o continue and then d double click on Intern rnet Protocol Version 4 (TCP/IPv4). Selec Click Figure9:Do oubleClickInternet ProtocolVersion4
(TCP/IPv4) t Obtain an IP addre ess automatically an nd Obtain DNS serve er address automatic cally before clicking on the OK button to to continue. Figure10:S etPropertiestoAut tomaticSettings on the OK button a and close the Local A Area Connection Prop perties window to com mplete the computer preparation for the ro router. NTC 14 www C-6000 Series Indus w.netcommwireless.c strial M2M Wireless R com Routers YML6908 ernet Interface Eth Configuration in n Windows 7 Click on the Start button, s select the Control Pa anel (in Category View w) option and then c click on the View Ne twork Status and Tas sks. In the Network Settings w window select the C hange Adapter Settin ngs option to contin ue. Figure11 1:Windows7Contro olPanel Figure12:Window ws7NetworkandS haringCenter Single e RIGHT click on Lo cal Area Connection
, then click Propert ties. Figure13:Wind dows7SelectingL LocalAreaConnecti onProperties NTC-6000 Series U User Guide L6908 w.netcommwireless.c com YML www 15 Doub le click on Internet P Protocol Version 4 (TC CP/IPv4). NETCOMM CALLDIRECT SERIES NTC C-6000 Serie s Figure14:Do oubleClickInternet tProtocolVersion4
(TCP/IPv4) Click on Obtain an IP add dress automatically a and Obtain DNS ser rver address automa tically then click on OK to continue. Figure15:SetProp pertiestoAutomati icSettings Clic k on OK to comple te the computer prep paration for the router r. NTC 16 www C-6000 Series Indus w.netcommwireless.c strial M2M Wireless R com Routers YML6908 Ac ccessing th re are two system ma Ther root manager accou The admin manager (adm The em options not availa syste he Router W anagement accounts nt is has full permiss ministrator) account h able to an admin use Web User for maintaining the s ion privileges and ca has access to the ma r are:
Interface system, root and adm an use every comman ajority of router setting min, which both have nd option that the rou gs available except t slightly different rout ter management cap uter is configured wit h. the routers system o ptions that can alter o pabilities. or copy the routers f firmware (software). T The Firmw Dev Uploa Res Syste is bein Once TR-0 ware Upgrade The a vice Configuration Ba ad - Uploading previo tore Factory Defaults m Configuration setti ng transmitted. It doe the internet connect 069 settings - Remote ability to install an up ckup the option of ously saved settings s - Setting the router t ngs The TCP Keep es this by periodically tion is deemed to be e management funct graded version of the saving the routers c to the router. to factory default sett palive function can be y sending a ping (ICM down the router will a tion allowing the auto e routers software. urrent settings, usefu ul for configuring mul tiple NTC-6000 route ers. tings, essential after e used to ensure the MP) request messag attempt to reconnect o-configuration of end a firmware upgrade. on is still alive even w current live mobile b broadband connectio ss or a well-known in nternet domain host s e to a WAN IP addre er. t to the WWAN mobile e broadband provide d-user device. when no data packet t such as www.google traffic
.com. To lo ogin to the router in ro oot manager mode, p please use the follow wing login details:
http://192.168.20.1 1 User Nam me Passwor rd root admin Table e4:RootAccessDet tails ogin to the router in a admin manager mode e, please use the follo owing default login d details. http://192.168.20.1 1 User Nam me Passwor rd admin admin Table5:
:AdminAccessDeta ails NOTE Whenev ver you make change es, please refresh yo our web page (press the F5 key) to preven nt errors occurring du ue to caching. steps required to acc cess the routers web b browser configurat ion is illustrated below w:
Open your web br Click Login and ty rowser (e.g. Internet ype admin (without Explorer/Firefox/Safa quotes) in the Usern ari) and navigate to ht ame and Password f ttp://192.168.20.1/. fields. Then click on t the Submit button. To lo The 1. 2. NTC60 000SeriesLoginat http://192.168.20. 1 NTC-6000 Series U User Guide L6908 w.netcommwireless.c com YML www 17 it can only be unlock ked using a PIN that w was assigned to you r SIM card by your m mobile broadband pro ovider. To check if th he SIM card is locked d view the SIM Status on NETCOMM CALLDIRECT SERIES NTC C-6000 Serie s he SIM Car rd e SIM card is locked router Status page:
Un nlocking th If the the r If the e SIM Status shows th Click When Figure1 19:SIMStatusLock ked he SIM is locked as s on the Internet Setti you click on the SIM shown above, you sh ngs menu and selec M Security menu item hould be automaticall ct Mobile Broadband m you should see the SIM unlock page. If no ly redirected to the S d followed by SIM S Security.
following message:-
ot, then select the fol Click Enter OK the PIN code in the P Figure21
:PINCodeUnlockM Message PIN and Confirm PIN fields. Then click the e Save button. Figure22:PINSe ettings Click on the Status link and d the Home Status p age should look as b below with SIM Status s SIM OK:
Figu ure23:StatusPage SIMCardUnlocke d NTC 18 www C-6000 Series Indus w.netcommwireless.c strial M2M Wireless R com Routers YML6908 lowing:
YML6908 www.netcommwireless.com 19 NTC-6000 Series User Guide NETCOMM CALLDIRECT SERIES NTC-6000 Series Enter PUK Code If after three incorrect attempts at entering the PIN code, you will be requested to enter a PUK code. The PUK code is sometimes referred to as a PIN Unlocked Key (PUK) code. You will need to contact your mobile broadband provider to obtain this number. Your mobile broadband provider will issue you a PUK code which will enable you to unlock the SIM card and enter a new PIN code. Figure24:EnterCorrectPINandPUKMessage Enter the new PIN and PUK codes as shown below and click Save. If you have entered the PUK correctly you should see the following message:
Now click on the Status menu item at the top left-hand side of the page. It should reflect the screenshot below and show a SIM Status of SIM OK:
Figure27:PUKCodeCorrectlyEnteredResponse Figure28:StatusPINUnlocked NTC-6000 Series Industrial M2M Wireless Routers 20 www.netcommwireless.com YML6908 The Remember PIN Feature This feature allows the router to automatically send the PIN to the SIM each time the SIM asks for it (usually at power up). This enables the SIM to be PIN Locked (to prevent unauthorized use of the SIM card elsewhere), while still allowing the router to connect to the cellular service. When this feature is enabled the PIN entered by the user when they set the Remember PIN feature is encrypted and stored locally in the router. The next time the SIM asks the router for the PIN the router decrypts the PIN and automatically sends it to the SIM without user intervention. When this feature is disabled and the SIM is PIN locked, the user must manually enter the PIN via the routers configuration interface. This is clearly not desirable where the router is unattended. YML6908 www.netcommwireless.com 21 NTC-6000 Series User Guide NETCOMM CALLDIRECT SERIES NTC C-6000 Serie s B Provider Selection d and MBB cific Band Ce ellular Band cking To a Spec Loc You You that may want to do this i suit your requiremen may want to lock the if youre using the rou nts. e router to a specific band. To do this, clic ck on the Internet Se ettings menu and se lect Mobile Broadba and followed by the Band / Provider me enu item on the right. uter in a country with multi frequency netw works that may not a ll support HSPA. You can select the route er to only connect on the network frequenc cies Make your selection from t the Change Band:
drop down list. Figure29:Band/
/ProviderMenuOpt tion The fo ollowing band setting gs options are applica able. Figure30:BandSe ettings BAND SELE UMTS 850 ECTION OPTIONS 0 MHz GSM/EDGE/GPRS 9 NTC-6908 900/1800/1900MHz UMTS 850 M MHz Only GSM/EDGE E/GPRS 900/1800/1900MHz z UMTS 850 0/2100/1900MHz UMTS 850 0/2100/1900MHz GSM/EDG GE/GPRS Table6 6:NTC6908BandS electionOptions UMTS 850 0Mhz, 2G UMTS 850 0MHZ ONLY 2G WCDMA A All ALL BAND DS (AUTOBAND) NTC 22 www C-6000 Series Indus w.netcommwireless.c strial M2M Wireless R com Routers YML6908 BAND SELE UMTS 900 ECTION OPTIONS 0 MHz Only NTC-6909 UMTS 900/2 2100/1900MHz UMTS 900 M MHz GSM/EDGE/GPRS 85 50/900/1800/1900MHz GSM/EDGE E/GPRS 850/900/1800/1900 0MHz UMTS 850 0/900/2100/1900MHz GSM M/EDGE/GPRS Table7:NTC690 09BandSelectionO Options UMTS 900 0Mhz Only WCDMA A All UMTS 900 0MHz, 2G 2G ALL BAND DS (AUTOBAND) Click Save to confirm the n new band settings. NOTE: A After changing the ba nd, if the change is n not reflected on the fr requency field on the e Status page then you may need to reb boot the router. Ch hoosing Yo our Mobile Broadban d Provider r Manually default setting is Au utomatic. If you are currently by clicking on the Set the operator m Click on the Scan Select your chose y connected to the in Internet Settings m mode to Manual button. A list of cellu en provider from the l The To s 1. 2. 3. 4. The can manually for ava ailable cellular networ rk operators (provide ers) follow the steps b below:
nternet, disconnect yo menu and selecting m our session and ensu mobile broadband fo ure Auto Connect is ollowed by the Conn s disabled in the curr rent cellular connectio nection menu item). on profile you are us ing (You can check t this ular operators in the v ist of detected opera vicinity of your router ators and click the Ap should appear unde pply button er the Operator Nam e List heading. router will then use th he chosen operator t to attempt to connect t to the cellular servic ce profile you have e lected to use. Figure31:Select tingaBandManual lly L6908 w.netcommwireless.c com YML www 23 NTC-6000 Series U User Guide NETCOMM CALLDIRECT SERIES NTC-6000 Series Establishing a Connection to a Cellular Network This section describes how to configure the router to initiate a Mobile Broadband connection. There are 2 possible methods that can be used to set up a Mobile Broadband connection via PPP:
Initiating the PPP Connection directly from the router (most common). Initiating the PPP Connection from a different PPP client (i.e. laptop or router) with the router running in transparent PPPoE mode. Initiating a PPP Connection Directly from the Router The status page of the router should be displayed as below. Please ensure that the SIM Status is SIM OK before you initiate a Mobile Broadband connection. Click on click on the Internet Settings menu and select Mobile Broadband followed by the Connection option on the right as shown in Figure 33 below. Figure32:StatusPageSimOk Figure33:MobileBroadbandConnectionOption NTC-6000 Series Industrial M2M Wireless Routers 24 www.netcommwireless.com YML6908 Con The nnecting to the router supports multi Internet using a iple APN profiles; tha a Connection Pro at allow you the route ofile r settings to be confi gured to connect to different cellular netw works Figure34:Mobil leBroadbandConn nectionPage First e Selec Selec m now on, Auto Conn examine the list of co t the profile that you t Enable for the Aut ect will remain enabl nfigured profiles wish to connect with to Connect option an led and the router wi From and make sure that nd click Save. ll automatically conne the APN name field i s correct. This is very y important ect unless you return n to this page and dis sable it. To o Confirm a a Success sful Conne ction ct the Status link to r work has allocated to return to the status pa the router. Sele netw age. Pay close attent tion to WWAN section n on the page. The W WWAN status should be up. The Local fie eld will show the cur rent IP address that t the er is now ready to us se!
gratulations, the rout L6908 w.netcommwireless.c com Cong YML www 25 Figure35:Status sPageWWANSta atusUp NTC-6000 Series U User Guide NETCOMM CALLDIRECT SERIES NTC C-6000 Serie s iating a Connec nable PPPoE mode, ct Mobile Broadban ction using the R ensure the Auto Co d followed by the C Router in Transp nnect option is disa Connection menu ite parent PPPoE mo bled in each of the p em. Select each conn ode profiles on the Conne nection profile and di ection configuration sable the Auto Conn page. To check this ection option and sav click on the Interne ave the updated settin t Settings menu, the en ngs. Initi To e selec Then n select the PPPoE p age by clicking on th he Internet Settings menu, then select M Mobile Broadband f ollowed by the PPPo oE option. Figure36:Mobil oE leBroadbandPPPo Selec Speci use th Finally t Enable to enable fy the APN you wish he same service nam y click Save to save PPPoE mode. to use to suit your ca me when connecting. e your settings and e arrier. In addition you This facility is particu nable PPPoE. u may specify an opti ularly useful if you ha onal Service Name ve more than one PP
. When a Service Na PPoE router or modem ame is specified the m on a single Etherne e connected device m et network. must NTC 26 www C-6000 Series Indus w.netcommwireless.c strial M2M Wireless R com Routers YML6908 Ethernet Related Commands How to configure the Ethernet IP address The IP settings can be configured by clicking on the Internet Settings menu followed by LAN and then IP Setup The default IP of the Ethernet port is 192.168.20.1 with the subnet mask 255.255.255.0. If you wish to change this then simply enter the new IP address and click on the Save button at the bottom of the page. Since the IP address has changed you will have to re-enter the new IP address configured in your browser to access the configuration pages. Figure37:LANIPSettings How to Configure DNS Masquerading DNS masquerading allows the router to forward DNS requests to dynamically assigned DNS servers. Clients on the routers LAN can then use the router as a DNS server without needing to know of the dynamically assigned DNS servers assigned by the cellular network. There should be no need to disable this feature in most cases, however, if you need to do so simply select Disable and click the Save button. Figure38:DNSMasqueradingSetting How to Configure the DHCP Server Use the following procedure to change the routers DHCP server default settings. Ensure your PCs Ethernet connector is configured to automatically obtain an IP and DNS server address. When you plug in the Ethernet cable to your PC, the router should automatically assign it an IP address within 10-15 seconds. Please be aware that you will be sharing the bandwidth of the router between all connected devices. You can manually set DNS1 and DNS2 or if DNS Masquerade is enabled the DHCP DNS1 address will automatically be set to the routers LAN address. This example has a start address of 100, an end address of 199, lease time of 86,400 seconds, and uses the DNS servers that are auto-assigned by the network upon connection. Figure39:DHCP YML6908 www.netcommwireless.com 27 NTC-6000 Series User Guide NETCOMM CALLDIRECT SERIES NTC-6000 Series If you do not enter the DNS1 and DNS2 addresses manually, then to browse the Internet from your Ethernet connected device you must enable DNS Masquerade (see above). Upon enabling DNS Masquerade, you will notice that the DNS1 address is automatically set to the IP address of the Ethernet port. DNS addresses are then automatically assigned by the connection to the network. How to Configure Static DHCP Assignments This facility is available by clicking on the Internet Settings menu followed by LAN and then the DHCP menu item on the right. You may assign a particular IP address to a specific device every time that device makes a DHCP request as follows:
Click the Add button. Figure40:StaticIPAssignment Enter a name for the computer or device. Enter the computer or devices MAC address. Enter the IP address to assign. Click Save. How to configure your devices IP address manually (no DHCP) If your device has a static IP address set, you can configure your device to work with the router by manually configuring your device to the following settings:
Set your devices IP address to any valid IP address between 192.168.20.2 and 192.168.20.99 or disable the DHCP server and use any address. Do not use the IP address assigned to the routers Ethernet interface. Set your devices subnet to: 255.255.255.0. Set your Gateway to the IP address of the routers Ethernet interface: 192.168.20.1 Set DNS (if required) to 192.168.20.1 or configure manually to your mobile broadband providers DNS Servers. NTC-6000 Series Industrial M2M Wireless Routers 28 www.netcommwireless.com YML6908 te Network s oviding a private link
(VPN) is a tunnel pro ublic network. Vir rtual Privat rtual Private Network A Vir erally not visible to pu gene PPTP route The P and GRE are comm ers. advantages of the VP PN feature include:
between two networ rks or devices over a public network. Data a to be sent via a VPN N needs to be encap psulated and as such h is mon encapsulation m methods used to crea te a virtual private ne etwork (VPN) over pu blic networks. OpenV VPN and IPSec can a also be configured o n the NTC-6000 serie es Data P Acces Data O Data I Protection. ss Control. Origin Authentication n. Integrity. Co onfiguring a PPTP / G GRE conne ction facility is available b by clicking on the Int ternet Settings menu u followed by the VP PN menu item. This Fig gure41:InternetSet ttingsVPNPPTP Fig gure42:InternetSet ttingsVPNGRE NTC-6000 Series U User Guide L6908 w.netcommwireless.c com YML www 29 Ther Ste Ste Exam If the Rout mple:
Edi If yo Dis If yo and How PPTP NETCOMM CALLDIRECT SERIES NTC C-6000 Serie s re are a few configura ation steps you will n eed to complete bef ore obtaining a PPTP P/GRE connection:
p 1: Connect to Click click To ch For m o the Cellular Bro on the Internet Setti enable for the appro eck that the PPP inte ore details on enabli oadband Netwo ngs menu followed opriate profile. erface is connected, c ng a data connection ork:
by Mobile Broadban nd and then the Co onnection menu item on the right and in th the Mobile Broadban d Profile Settings sec ction, click on the Status m n refer to the Connec menu at the top of the ction configuration se page and check the ection of this guide. WWAN status. The s status should be sho wn as UP. p 2: Enabling P Click Press Set th Enter Press To ch PTP:
on the VPN menu ite the Add button and e Enable VPN optio the PPTP/GRE serve the Save button. eck that the PPTP/GR m (By clicking on the select PPTP as the p on to Enable. er IP address and use e Internet Settings m profile type. menu followed by the e VPN menu item). er name and passwo ords in the appropriat te boxes. RE interface is up, cl ick on the Status men nu and in the PPTP/G GRE section, the statu us should be shown a as UP. NOTE It m Gateway IP may be necessary to address box. add a static route. Th he Gateway IP addre ess is the same as the e PPTP/GRE server a address. Enter the PP PTP/GRE server IP ad ddress in the ress of the local PPT TP/GRE interface is 1 0.1.3.42 (i.e. a 10.0.0 0.0 address) then in t the static routes sect ion (Internet Settings s >
e PPTP/GRE server a ting > Static), you wo address is 203.44.251 ould need to enter the 1.100 and the IP add e following:
10.0.0 255.0 203.4 1 in th 0.0 in the Destination
.0.0 in the IP subnet 4.251.100 in the Gate he metric box. IP address box mask box eway IP address box x. ting the PPTP/G GRE credentials
abling PPTP/GR RE:
u need to edit the PP PTP/GRE credentials you need to disable the existing PPTP/GR RE connection and th hen enter the new cre edentials and re-enab ble the connection. u want to completely then disabling the PP y disconnect both the PP connection by clic e PPP and PPTP/GRE cking Disable for th E interface from the n he appropriate profile etwork then it is best e number on the Con t to first disable the P nnection configurati PTP/GRE interface s on page. simply by clicking Di sable and hitting S ave wever, if you want to le P/GRE interface will a eave the PPTP/GRE e also come up. enabled for future us e then just disable th he PPP connection on n the Connection c onfiguration page. Th he next time a PPP c onnection is enabled d the Note: GRE TTL
(Time to Live) limit is 255 on the period of f transmissions. NTC 30 www C-6000 Series Indus w.netcommwireless.c strial M2M Wireless R com Routers YML6908 Op penVPN Ope diffe nVPN is an open sou rent OpenVPN mode Op Op Op urce virtual private ne es:
penVPN Server penVPN Client penVPN Peer-to-Pee r VPN connection. etwork (VPN) program m for creating point-to o-point or server-to-m multi-client encrypted d tunnels between ho ost computers. The N TC-6000 supports th hree Figure43:Interne etSettingsOpenV VPN L6908 w.netcommwireless.c com YML www 31 NTC-6000 Series U User Guide NETCOMM CALLDIRECT SERIES NTC-6000 Series ITEM Profile Type Enable VPN Profile Name OpenVPN Type DEFINITION Set this option to OpenVPN to create an OPenVPN VPN tunnel. Enable or Disable the VPN connection. A name that can be used to identify the VPN connection. Select the type of OpenVPN session to use. Options include Server, Client or Peer-to-Peer Server Port Enter the port number the OpenVPN connection is to run on. VPN Network Address Enter the network address for use on the VPN connection. VPN Network Mask Enter the network mask for use on the VPN connection. Diffie-Hellman parameters Generate the server and client keys used by the VPN connection. Server Certificates Enter the applicable details to identify the OpenVPN server and create a CA certificatebased on this information. Authentication Type Select the type of authentication in use for the VPN connection. You can select from a Certificate or Username and Password combination. Table8:InternetSettingsVPNOpenVPNFields NTC-6000 Series Industrial M2M Wireless Routers 32 www.netcommwireless.com YML6908 IPS Sec IPSe route A W ec operates on Layer ers support IPsec en r 3 of the OSI model a d points and can be and as such can prot configured with Site tect higher layer prot to Site VPN tunnels w tocols. IPSec is used with other NTC-6000s for both Site to Site V s or third party VPN r VPN and Remote Acc routers. cess VPN. The NTC-
6000 Series Cellular hite Paper with full In nstructions on configu uring an IPSec VPN t unnel is available at http://support.netcom mmwireless.com/prod duct/m2m/ntc-6000 Figure44:VPN IPSecConfiguration nSettings he following page fo r details of the IPSec fields shown above. NTC-6000 Series U User Guide se see the table on t Plea L6908 w.netcommwireless.c com YML www 33 NETCOMM CALLDIRECT SERIES NTC-6000 Series ITEM Profile Type Enable VPN Profile Name DEFINITION Set this option to IPSec. Enable or Disable the VPN connection. A name that can be used to identify the VPN connection. Remote IPSec Gateway The IP address that the IPSec server is running on. Road Warrior Click this to configure the VPN connection for Road Warrior (connection from a dynamic IP Address) use. Remote Address/Net to Join Enter the Remote IP address or Network for use on the VPN connection. Remote Address/Net Mask Enter the subnet mask in use on the remote network. Local Address/Net to Join Enter the Local IP address or Network for use on the VPN connection. Local Address/Net Mask Enter the subnet mask in use on the local network. Encap Protocol Select the encapsulation protocol to use with the VPN connection. IKE Mode Select the IKE mode to use with the VPN connection. PFS Select whether or not to use PFS (Perfect Forward Secrecy) for the VPN connection. This feature will make sure the same key is not generated twice and forces a new diffie-hellman key exchange. Both VPN endpoints must support this function in order for it to work. IKE Encryption Select the IKE (IPSec Key Exchange) encryption type to use with the VPN connection. IKE Hash Select the IKE Hash type to use for the VPN connection. IPSec Encryption Select the IPSec encryption type to use with the VPN connection. IPSec Hash DH Group DPD Action Select the IKE Hash type to use for the VPN connection. Select the Diffie-Hellman group the VPN tunnel will use. Select the appropriate DPD (Dead Peer Detection) Action to use when the VPN tunnel detects a peer dropping the VPN tunnel connection. DPD Keep Alive Time Enter the time in seconds for DPD to keep alive. Enter the time in seconds for DPD to timeout. Enter the appropriate IKE Rekey time for the VPN connection. Enter the appropriate SA (Security Association) Life time for the VPN connection. Select the type of key mode in use for the VPN connection. You can select from: Pre Shared Key, RSA Keys or Certificates Table9:InternetSettingsVPNIPSecDetails DPD Timeout IKE Rekey Time SA Life Time Key Mode NTC-6000 Series Industrial M2M Wireless Routers 34 www.netcommwireless.com YML6908 figuration Routes by the router automa onnection. facility is available b Ro outing Con nfiguring Static Con This Som obta How Add me routes are added b aining a WAN PPP co ding Static Rout wever, if you have oth tes by clicking on the Int ternet Settings befor re selecting Routing followed by the Sta atic menu item on th he right. tically on a connectio on initialization such a as the Ethernet subn net route for routing to o a device on an Ethe ernet subnet. A PPP route is also added u upon er routers (hence net tworks) on the Ethern net subnet for examp ple, you may want to a add some more stati c routes. Figure4 5:AddingStaticRo utes Enter Click the values in the field the ADD button. ds as above. NOTE: You mus st increment the Rou ute no by 1 for each route in the Route n no field otherwise tha at route will be overw written. The Active Routing table at the bottom of the screen will show the new route added as s shown at the bottom m of the screenshot b elow:
mple:
Exam u have another route If yo ente r:
er on the Ethernet sid e of the router with a gateway of 192.168 Figure46 6:StaticRouteEntry y
.20.5 that interfaces to network 10.123.0.0 0/16 and you want to o get to a device on t hat network then you u 10.12 255.2 192.1 lower the metric valu 3.0.0 in the Destinati 55.0.0 in the IP Subn 68.20.5 in the Gatew ue the higher the prio on IP address field. net Mask field. way IP address field. ority this route has ove er other routes. The YML www 35 L6908 w.netcommwireless.c com NTC-6000 Series U User Guide Del eting Static Rou utes NETCOMM CALLDIRECT SERIES NTC C-6000 Serie s ct the Delete Entry text (in blue) for the route as shown in the e figure above. Figure47:Del letingaStaticRoute eEntry Sele RIP For e Ethe You Ho ow to Conf figure RIP
(Routing Information example, the route fo ernet subnet. Protocol) is used for or the routers Etherne r advertising routes to et subnet could be ad o other routers. Thus dvertised to a Router all the routes in the r r on the PPP interface routers routing table e side so that a Route will be advertised to er on this network wil other nearby routers ll know how to route t s. to a device on the ro uters will have to add the r NOTE: it is poss routes appropriately sible that some route in the Static Routes s rs will ignore RIP. section see Adding g Static Routes. To e nable RIP click on th he Internet Settings menu followed by R Routing and then the e RIP menu item on the right. Set th Selec Click e Enable RIP option t the RIP version you Save RIP to Enable. wish to use. Figure4 8:InternetSettings RoutingRIP NTC 36 www C-6000 Series Indus w.netcommwireless.c strial M2M Wireless R com Routers YML6908 figure VRR P ndancy Protocol (VRR eliability is achieved outer. Virtual Router Redun net. This increased re ead of one physical ro Ho ow to Conf The subn inste Two beha calle Mas A vir This To e rtual router must use address is used by o nable VRRP click on ter routers have a pri RP) is a non-proprieta by advertising a virt ary redundancy proto ual router (an abstra ocol designed to incr act representation of rease the availability master and backup and reliability of the d routers acting as a g default gateway serv group) as a default ga vicing hosts on the sa ame ateway to the host(s) uters are then configu or more physical rou r fails, an arrangeme alf of the virtual route ed the master router. ured to stand for the ent is made for anothe virtual router, with on er physical router to nly one doing the act automatically replace ual routing at any giv e it. The physical rou ven time. If the curren ter that is currently fo nt physical router tha orwarding data on be on t is routing the data o ehalf of the virtual rou uter is iority of 255 and bac kup router(s) can hav ve priority between 1 and 254. 00-00-5E-00-01-XX a only one physical rou as its (MAC) address uter at a time, and is s. The last byte of the the only way that oth e address (XX) is the her physical routers c Virtual Router Identif can identify the maste ier (VRID), which is d er router within a virtu different for each virtu ual router. ual router in the netwo ork. the Internet Setting s menu followed by Routing and then t the VRRP menu item m on the right. Click Enter Enter Enter Click Enable to activate VR an ID this is the VR a priority a higher v the VRRP IP address Save VRRP RRP. RRP ID which is differ value is a higher prio s this is the virtual I rent for each virtual ro ority. P address that both v outer on the network virtual routers share. Figure49:Int ternetSettingsRou utingVRRP figuring VRRP chang mmand prompt type:
ges the MAC address arp d <ip address>
s of the Ethernet port
> (i.e. arp d 192.168 and therefore if you 8.1.1) to clear the arp want to resume with p cache.(old MAC add the web configuratio dress). on you must use the n new IP address (VRR RP IP) NOTE: Conf or on a com NTC-6000 Series U User Guide L6908 w.netcommwireless.c com YML www 37 NETCOMM CALLDIRECT SERIES NTC C-6000 Serie s u followed by Routin e applications and d ng and then the NAT evices over the inter T menu item on the net. Port forwarding a right. The router is se allows remote compu et to use NAT mode b uters or hosts to conn by default. With NAT nect to a specific cific port on the WAN N IP address to a dev vice connected on th e Ethernet interface, e.g. a web camera. Enter Click the information as ap Save ppropriate according g to the guidelines be elow. NA AT configu facility is available b This bled by default port f enab com puter or service with How This w to Configure P is only needed if you ration by clicking on the Int forwarding may be ne in a private local-are ternet Settings menu ecessary to use some a network (LAN). g Port Forwarding u need to map inbou nd requests to a spe Exa ample:
ITEM Item No. Protocol So ource IP Address Inco oming Port Range Dest tination IP Address Dest tination Port Range 1 to as many as s needed. Increment by one DEFINITION e for each port forwarding rule. Options include T TCP, UDP, or All protocols Specifies either a 0.0.0.0 that allows Friendly IP address that s all IP addresses to acces is allowed to access the ss the router. router or a wildcard IP a address of Enter the Exter rnal port(s) to listen to. Enter the Local A Area Network Address of d device to forward inbound requests to. Enter the Local Ar rea Network Port(s) to forw ward connections to Table10:Intern netSettingsRoutin ngNATOptions Figure50:Intern netSettingsRoutin ngNATExample Incoming Port Rang ers then the Destinat ge specifies a single tion Port Range MUS e port (as above) then ST be the same as th n the destination port he Incoming Port Ra t can be set to any po nge. ort. If the Incoming P Port Range specifie s a range of Note: If the port numbe Conf figured mappings are e displayed shown in n the screenshot belo ow:
Figure51:Config gs guredNATMapping delete a port forwardin ng rule, click on the c corresponding Dele te Entry link from the e list of IP Mappings
. To d NTC 38 www C-6000 Series Indus w.netcommwireless.c strial M2M Wireless R com Routers YML6908 w to Configure D DMZ How The This Demilitarized Zone (
DMZ) enables a dev ice to utilize a direct connection to the WA AN. This means any incoming connection ns are forwarded dire ectly to this device wi th all ports open. facility is available b by clicking on the Int ternet Settings menu u followed by Routin ng and then the DM Z menu item on the right. Figure52:Intern netSettingsRoutin ngNAT Serv icesFea atures NTC-6000 Series U User Guide L6908 w.netcommwireless.c com YML www 39 NETCOMM CALLDIRECT SERIES NTC C-6000 Serie s atures the Dynamic DN NS Client Se ervices Fea w to Configure t How This Dyna facility is available b amic DNS provides a To co Selec Click by clicking on the Se a method for the route nfigure dynamic DNS t the Dynamic DNS s Save ervices menu followe er to update an exter S set the DDNS Conf service that you wish ed by the DDNS me rnal name server with figuration option to En to use. Enter your dy enu item on the right. address. h the current WAN IP nable. ynamic DNS account t credentials. Figure53:Servic cesDynamicDNS w to configure S SNMP How This SNM such facility is available b by clicking on the Se ervices menu followe ed by the SNMP me enu item on the right. MP (Simple Network M h as the signal streng Management Protoco gth, the system time, ol) is used to remotely the interface status, y monitor the router fo etc. or conditions that ma ay warrant administra ative attention. It can be used to retrieve in nformation from the r router To c onfigure SNMP:
Figure 54:ServicesSNMP P Click Enter Click Enable Community Names o Save. or leave them as defa ault SNM shou write MP mandates that the uld always communic e (SET) operations. e SNMP agents shoul cate with the agents a d accept request me along with the assoc essages only if the co iated community nam ommunity string in th me. The default SNM e message matches P community names its community name are public for read e. Therefore, the man d-only (GET) operatio agement application ns and private for r read-
NTC 40 www C-6000 Series Indus w.netcommwireless.c strial M2M Wireless R com Routers YML6908 MP Traps SNMP Trap functions nected on the networ SNM The conn s to provide system e rk. This helps to redu event notifications to ce the number of un a SNMP server witho necessary SNMP req out solicitation so tha quests across a netw t the SNMP server do work and reduces netw oes have to request i work traffic and resou information from eac urces h and every device Con nfiguring the SN NMP Traps set ttings Figure55:Serv icesSNMPTraps Enter Heart Trap P Trap R the Trap Destination beat Interval Enter Persistence Time. E Retransmission Time IP Address the ad the time in seconds Enter the time in seco Enter the time to re dress of the object th between which a mu onds that the trap will esend notifications on hat generates the tra ulticast Heartbeat not l persist before timing n a retransmission qu p. ification message is g out ueue. generated. w to Configure N NTP How This The Log facility is available b by clicking on the Se ervices menu followe ed by the NTP menu u item on the right. NTP (Network Time P entries and Firewall s Protocol) settings allo settings. ow your router to syn chronize the NTC-60 000 routers internal c clock with a global Int ternet Time server. Th his setting will affect functions such as Sy ystem F Figure56:Services NTP L6908 w.netcommwireless.c com YML www 41 NTC-6000 Series U User Guide NETCOMM CALLDIRECT SERIES NTC C-6000 Serie s w to Configure t the Periodic Pin g Reset Monitor r facility is available b by clicking on the Se ervices menu followe ed by the System Mo onitor menu item on the right. How This The will r This Periodic Ping Reset reboot. works as follows:
Monitor configures th he router to transmit c controlled ping packe kets to 1 or 2 user spe ecified IP addresses. Should the router no ot receive responses to the pings, the rou uter Figure5 7:ServicesSystem mMonitor 1. 2. 3. 4. 5. After every Period If all 3 pings fail th The router then se If all accelerated p If any ping succ dic Ping Timer confi he router sends 3 con ends 3 consecutive p pings in step C above eeds the router retur gured interval, the ro nsecutive pings to the pings to the Destinat e fail the number of t rns to step 1 and doe cutive pings to the D outer sends 3 consec
. e Second Address. consecutive pings to ion Address and 3 c imes configured in F Fail Count, the route s not reboot. Destination Address. the Second Addres er reboots. ss every Periodic Pi ing Accelerated Time er configured interva al. Periodic Ping Timer should never be set to a value less than 60 seconds; this is to o allow the router tim e to reconnect to the e cellular network follo owing a reboot. Note: The NTC 42 www C-6000 Series Indus w.netcommwireless.c strial M2M Wireless R com Routers YML6908 Per riodic Ping Disa disable the Periodic P To d bled Ping Reset Monitor sim mply set to Fail Cou nt 0 Figure58:Servi cesSystemMonito or setup below will ping mpts at the one minu g 10.1.2.3 every 10 m te interval fails, the ro minutes, if it fails it the outer will reboot. en tries to ping 10.1.2 2.4, if that also fails it then accelerates the e ping attempts to on nce every 60 seconds s and if 3 successive e ping Figure59:Examp plePeriodicPingSe etup NB: The traf ffic generated by the e periodic ping featur re is counted as char rgeable usage, pleas se keep this in mind w when selecting how o often to ping. NTC-6000 Series U User Guide riodic Ping Enab bled Example Setup:
Per An E The attem L6908 w.netcommwireless.c com YML www 43 NETCOMM CALLDIRECT SERIES NTC C-6000 Serie s w to Configure a a Periodic Rese t Timer facility is available b by clicking on the Se ervices menu followe ed by the System Mo onitor menu item on the right. router can be config oot if some anomaly o ured to automatically occurs. The default v y reboot after a period alue is 0 which disab dic interval specified bles the Periodic Res d in minutes. While th set Timer. The maxim is is not necessary, it um value is 65535 m t does ensure that in inutes. the case of remote i nstallations, the route er will he Modem Settin ngs Figure60
:ServicesSystemM Monitor w to Configure t facility is available b by clicking on the Se ervices menu followe ed by the Modem m menu item on the righ ht. modem can be utiliz mbedded systems ut ed to communicate w tilizing serial port con with serial devices via nnections. modem settings can be adjusted if requir red to match your se rial device settings. a the DE-9 connector r on the router. This e enables the router to communicate with re emote monitoring sys stems, as well as a va ariety How This The rebo How This The of em The Figur re61:ServicesMo odem NTC 44 www C-6000 Series Indus w.netcommwireless.c strial M2M Wireless R com Routers YML6908 GP PS This The The
(HDO Sele Click facility is available b by clicking on the Se ervices menu followe ed by the GPS men nu item on the right. built-in GPS module enables you to utilize e location based serv vices, keep track of h hardware out in the fi eld or find your curre ent location. GPS Status window p OP) and vertical dilut provides up to date i tion of precision (VDO nformation about the OP)) of the router. e current location and d the current GPS sig gnal conditions (posit ion dilution of precisi ion (PDOP), horizont al dilution of precisio on ct to Enable GPS O Operation and an app propriate update inte rval depending on ho ow quickly you would d like the current GPS S position information n updated. k Save to save your r GPS settings. Figure62 2:ServicesGPS ort cut to show your routers current positi ion on a map, while t the Clock Sync butt ton enables you to qu uickly synchronize th e router time from the e GoogleMap button S service. n provides a quick sh The GPS Beca time MS A ause GPS positioning
. This ensures you w g relies on accurate c ill always have the co clock settings to obta orrect GPS position in ain the correct inform nformation available. mation about your loca ation, the Clock Syn c button enables yo ou to quickly set the r router clock to the co rrect Assisted GPS enable es the router to quick ly and efficiently obta ain location informatio on by querying the c ellular network for cu urrent GPS satellite an nd location informatio on. Please note:
: The GPS functionali ty is available in the NTC-6908 and NTC-
-6908S only, from firm mware version 1.6.0 o onwards. L6908 w.netcommwireless.c com YML www 45 NTC-6000 Series U User Guide NETCOMM CALLDIRECT SERIES NTC C-6000 Serie s SM MS Tools The You Basi SMS tools applicatio can also utilize this f c functionality suppo Ability Ability Ability Ability Ability Ability S Tools Setup eral SMS functionality SM Gen on has been develope functionality to read a ed to include basic S and change run-time SMS functionality suc variables on the rout ch as sending a mess ter. sage, receiving a me ssage and redirectin ng an incoming mess age to another destin nation. orted:
y to send a text mess y to receive a text me y to forward incoming y to read run-time var y to change live confi y to execute supporte sage via a 3G networ essage via a 3G netw g text messages via a riables from the devic iguration on the devic ed commands (e.g. r k and store in perma work and store in perm a 3G network to anoth ce (e.g. uptime) and ce (e.g. connection A reboot). anent storage. manent storage. her remote destinatio send the result to a r APN). on which may be a TC remote destination w CP/UDP server or oth hich may be a TCP/U her mobile device. UDP server or other m mobile device. y is enabled by defa ult. You can open the e Setup page in orde er to configure additio onal settings. To do t his, click on Service es, then SMS and t then Setup. ITEM Numbe er of Messages / Page Encoding Schem me SMSC Address Redirect to Mob bile Redirect to TCP P TCP Port to Red direct Redirect to UDP P UDP Port to red irect Enable Remote Diagnostics NTC 46 www C-6000 Series Indus w.netcommwireless.c strial M2M Wireless R com Routers Figure63:Servic cesSMSSetup DEFINITION Enter the numbe er of SMS messages to dis splay per page. Select the encodi ng method used for SMS m messages. The short messag ge service center (SMSC) a address is the number of yo our mobile broadband SMS S provider. Forward incoming g text messages to the rem mote destination defined. Forward incoming g text messages to the rem mote TCP destination define ed. The TCP port on w which to connect to the rem mote destination on. Forward incoming g text messages to the rem mote UDP destination define ed. The UDP port on n which to connect to the r remote destination on. Enable diagnostic cs to be performed by a sp pecially crafted SMS messa age. Figure64:SMSS SetupConfiguration nItems YML6908 SM Inco Red You dele For E Red You mes The For E at th SM Ena Enab If Re S Configuration n for Redirection ming text messages can be redirected to o another mobile dev ice and/or a TCP/UD DP message server. direct to Mobile e ng text messages to a can forward incomin te the number in the Redirect to Mobile a different destination field and click the S n number. This destin Save button. nation number can b e another mobile pho one or 3G router pho one number. To disab ble the feature, simply y Example: If someone e sends a text messag ge and Redirect to M Mobile is set to 04123 345678, this text me essage is stored on th he router and forward ded to 0412345678 at the same time. direct to TCP &
can also forward inc sage.
& TCP Port, Re coming text message direct to UDP s to a TCP/UDP base
& UDP Port ed destination. The T TCP or UDP server ca an be any kind of pub blic or private server if the server accepts s incoming text-based d TCP/UDP address ca an be an IP address or domain name. Th e port number range e is from 1 to 65535. P Please refer to your T TCP/UDP based SMS S server configuration n for which port to us e. e sends a text messag ge and Redirect to T CP is set to 192.168 8.20.3 and 2002, th his text message is s tored in the router an nd forwarded to 192
.168.20.3 on port 2 2002 Example: If someone e same time. S Configuration n for Remote Dia agnostics able Remote Di ble or disable the Re iagnostics mote Diagnostics fea ature. If this setting is s enabled all incomin ng text messages are e parsed and tested f or if they contain Rem mote Diagnostics com mmands. emote Diagnostics co ommands are found, the router executes t those commands. Th his feature is disabled d by default. Please note operation. e: It is possible to adj ust settings and prev vent your router from functioning correctly y. If this occurs, you w will need to perform a a factory reset in ord er to restore normal It is highly rec commended to enab ble security when utili sing this feature. NTC-6000 Series U User Guide L6908 w.netcommwireless.c com YML www 47 NETCOMM CALLDIRECT SERIES NTC C-6000 Serie s S - New Messag ge SM The New Message page can be used to send d an SMS text messa ges to one or multipl e recipients. Figure65:Servic cesSMSNewMes ssage ew SMS message can ure (in red). n be sent to a maxim mum of 100 recipients s at the same time. Af fter sending the mes sage, the result is dis splayed next to the d destination number as s Success (in blue) or default 10 recipient en ntry fields are shown can select to enable e or disable individua on this page howeve er you can increase o or decrease this num mber by pressing the
+ or button at right t side of the last recip pient entry field. l message recipients s by selecting the che eckbox beside each entered number. r entering the approp priate recipient numb bers, type your SMS m message in the Mess sage Body field and d then click the Send d button. A ne Fail By d You After NTC 48 www C-6000 Series Indus w.netcommwireless.c strial M2M Wireless R com Routers YML6908 Inbox/Outbox You can check all sent SMS messages in the SMS Outbox or you can read, delete, reply or forward an SMS message to another mobile device from the SMS Inbox. You are also able to add the SMS message sender to the White List which is used to secure the Remote Diagnostics feature. Simply select the sender or recipient number and click the Add White List button. Figure66:ServicesSMSInbox Figure67:ServicesSMSOutbox YML6908 www.netcommwireless.com 49 NTC-6000 Series User Guide S Diagnostics a and Command E Execution Setup p SM NETCOMM CALLDIRECT SERIES NTC C-6000 Serie s Figure68:Servic cesSMSDiagnos ticsandcommandE ExecutionSetup able Authentica ble or disable checki ation ng the senders phon ne number against th he allowed sender W White List for incomin ng Diagnostics/Comm mand Execution SMS S messages. thentication is enable e White List for the ed, the router will che corresponding send eck if the senders nu ding number. If they m umber exists in the W match, the Diagnostic White List. If it exists cs/Command is exec s, the router then che cuted. cks the password in the incoming messa ge against the passw word e number does not ex xist in White List or the password does not match, the router r does not execute th he incoming Diagnost tics/Command Execu ution SMS message. lt. mmended to enable security when utilisin ng the Diagnostics/Co ommand Execution f feature. nd Ack. SMS fo ble or disable sendin or Set Comman nd message after execut ng an acknowledge m tion of a Set comma and. is enabled by defau It is highly reco sabled the router doe bled by default. es not send any ackn nowledgement after e execution of a Set c command. This can b be useful to determin e if a command was received and execut ted by the router. Thi s is o nd Ack. SMS to ct the destination to send an acknowledg gement message to a after the execution of f a Set command. xed Ack. SMS Numb ber is selected, the a acknowledgement m essage will be sent t to the predefined num mber in the Fixed Ac ck. SMS Number fiel ld. e SMS Sender Numb ber is selected, the ac cknowledgement mes ssage will be sent to sender directly. The default setting is to u use SMS Sender Nu umber. Ena Enab If au in th If the This Sen Enab If dis disa Sen Sele If Fi If the NTC 50 www C-6000 Series Indus w.netcommwireless.c strial M2M Wireless R com Routers YML6908 Fix Ackn Sen Enab If dis This Sen Sele If the If t The Fix The Ma You hour The You by p The For e example:
xed Ack. SMS N nowledgement mess nd Error SMS f ble or disable the sen Number ages sent after the e for Get/Set/Exec nding of an error mes xecution of a Set c c Command ssage resulting from ommand will be sent t to this number. the execution of a G et/Set/Exec comman nd. sabled, the router do es not send any erro or notifications after th he execution of a Get t/Set/Exec command
. function is disabled by default. nd Error SMS to o ct the destination of the error messages f from the execution of f a Get/Set/Exec com mmand. e Fixed Number op ption is selected, any error messages will be sent to the predef fined number in the Fixed Error SMS Num mber field. he SMS Sender Num mber option is selec cted, any error messa ages will be sent to th he sender directly. default setting is to u use SMS Sender Nu mber. xed Error SMS N destination number t Number to which error messa ax. Diag. SMS T can set the maximum r/day/week or month Tx Limit m number of acknow basis. default is to send a m maximum of 100 mes ssages per day. can check the curre pressing the Reset b nt sent message cou button. ages from the executi on of a Get/Set/Exec c command should b e sent. wledgement and error r messages sent whe en an SMS Diagnostic cs and/or Command is executed. You can n set the maximum li mit on a per unt by looking next to the Max. Diag. SMS S Tx Limit field. If the e maximum number h has been exceeded, you can also reset t he sent message cou unter Total transmitted me essage count resets a after a reboot or at th e beginning of the tim me frame specified. Please note: Tim mes displayed are in UTC (Coordinated U Universal Time) forma at. If the If time If time If time time frame is set to e frame is set to DAY e period is set to WE e period is set to MO HOUR and the curre Y and current date a EEK and current date ONTH and current da ent time is 04:30, th and time is 04:30 17 e and time is 04:30 ate and time is 04:30 hen the counter will re 7th of March, then the Saturday, then the c 0 17th of March, the eset to zero at 05:00 e counter will reset to counter will reset to z en the counter will res 0. o zero at 00:00 18th ero at 00:00 on the set to zero at 00:00 h of March. e coming Monday. 1st of April. NTC-6000 Series U User Guide L6908 w.netcommwireless.c com YML www 51 NETCOMM CALLDIRECT SERIES NTC-6000 Series White List A maximum number of 20 entries can be stored in the router. If Authentication is enabled, any incoming Diagnostics/Command Execution SMS messages are processed only if the senders number exists in White List and the message password matches with the password specified in the White List. One blank entry is shown by default and you can add or delete an entry by pressing the + or button. The White List numbers and passwords can be cleared by pressing the Delete button. To add an entry, simply enter the appropriate phone number and password and click Save. Message Storage for Diagnostic Messages Diagnostic messages (Diagnostic commands, acknowledgements and error notification messages) sent to remote destination are stored in Inbox/Outbox. Security In order to provide security for SMS command execution, it is recommended that all SMS commands be subject to successful authentication against the White List as well as setting a password for each phone number entered. This prevents unauthorized or accidental execution of SMS commands. NTC-6000 Series Industrial M2M Wireless Routers 52 www.netcommwireless.com YML6908 SMS Command format Generic Format for reading variables:
get VARIABLENAME PASSWORD get VARIABLENAME Generic Format for writing to variables:
set VARIABLENAME=VALUE PASSWORD set VARIABLENAME=VALUE Generic Format for executing a command:
execute COMMAND PASSWORD execute COMMAND Replies Upon receipt of successfully formatted, authenticated (if required) command, the router will reply to the SMS in the following format:
TYPE Get Command Set Command Execute Command SMS CONTENTS NOTES VARIABLENAME=VALUE Successfully set VARIABLENAME to VALUE. Only sent if the acknowledgment message function is enabled Successfully executed command Table11:SMSCommandReplies Where VARIABLENAME is the name of the value to be read Where VARIABLENAME(x) is the name of another value to be read Where VALUE is the content to be written to the VARIABLENAME Where COMMAND is a supported command to be executed by the device (e.g. reboot) Where PASSWORD is the password (if configured) for the corresponding sender number specified in the White List. Multiple commands can be sent in the same message, if separated by a semicolon. For Example:
get VARIABLENAME1; get VARIABLENAME2; get VARIABLENAME3 PASSWORD get VARIABLENAME1; get VARIABLENAME2 set VARIABLENAME=VALUE1 ; set VARIABLENAME2=VALUE2 PASSWORD set VARIABLENAME1=VALUE1; set VARIABLENAME2=VALUE2; set VARIABLENAME3=VALUE3 If required, values can also be bound by an apostrophe, double apostrophe or back tick. set VARIABLE=VALUE set VARIABLE=VALUE set VARIABLE=`VALUE`
get VARIABLE A password (if required), only needs to be specified once per SMS, but can be prefixed to each command if desired. PASSWORD get Variable1; get VARABLE2 PASSWORD set VARIABLE1=VALUE1; set VARIABLE2=VALUE2 i. ii. iii. iv. For Example:
v. vi. vii. viii. ix. x. YML6908 www.netcommwireless.com 53 NTC-6000 Series User Guide NETCOMM CALLDIRECT SERIES NTC-6000 Series If the command sent includes the reboot command and has already passed the White List password check, the device keeps this password and executes the remaining command line after the reboot with this same password. For Example:
xi. PASSWORD execute reboot; get Variable1; get VARABLE2 xii. PASSWORD execute reboot; PASSWORD get Variable1; get VARABLE2 Commands are case insensitive; however variable names and values are case sensitive. List of Valid Commands (which can be used in conjunction with the execute command) pdpcycle, pdpdown and pdpup commands can have a profile number suffix x added. Without the suffix specified, the command operates against the current active profile or last active profile.
1 2 3 4 COMMAND NAME DESCRIPTION reboot Immediately perform a soft reboot pdpcycle or pdpcyclex pdpdown or pdpdownx pdpup or pdpupx Disconnect (if connected) and reconnect the 3G connection. If a profile number is selected in the command, try to disconnect/reconnect the specified profile in case the profile is active. If no profile number is selected, try to disconnect/reconnect the current active profile. This command can report an error if no profile number is selected and there is no currently activated profile. Disconnect the PDP. If a profile number is selected in the command, try to disconnect the specified profile in case the profile is active. If no profile number is selected, try to disconnect the current active profile. Reports an error if no profile number is selected and there is no currently activated profile. Reconnect the PDP. If a profile number is selected in the command, try to connect with the specified profile. If no profile number is selected, try to connect to the last active profile. The router will check the currently activated profile and disconnect this profile before executing the command. Reports an error if no profile number is selected and there is no stored last active profile number. Table12:ListofValidSMSCommands NTC-6000 Series Industrial M2M Wireless Routers 54 www.netcommwireless.com YML6908 List of Valid Variables:
Where x is a profile number (1-6). If no profile is specified, variables are read for or written to for the current active profile. If a profile is specified, the variable is read for or written to for the specified profile number (x).
RDB VARIABLE NAME SMS VARIABLE NAME READ/WRITE DESCRIPTION EXAMPLE 0 link.profile.x.enable link.profile.x.apn link.profile.x.user link.profile.x.pass link.profile.x.auth_type link.profile.x.iplocal link.profile.x.status profile or profilex 1 2 link.profile.x.apn link.profile.x.user apn or apnx username or usernamex 3 4 5 6 7 8 9 10 11 link.profile.x.pass password or password link.profile.x.auth_type authtype or authtypex link.profile.x.iplocal wanip or wanipx wwan.0.radio.information.signal_str ength wwan.0.imei statistics.usage_current rssi imei usage statistics.usage_current wanuptime
/proc/uptime wwan.0.system_network_status.cur rent_band deviceuptime band Profile Read:
(profile no,apn,user,pass,auth,iplocal,status) 1,Telstra.internet,username,password, chap,202.44.185.111,up Write:
(apn, user, pass,auth) Telstra.internet,username,password APN telstra.internet 3G username Guest, could also return null 3G password Guest, could also return null 3G Authentication type pap orchap WAN IP address 202.44.185.111 3G signal strength 65 dBm IMEI number 3G data usage of current session 359102128941027512 Rx 500 bytes, Tx 1024 bytes, Total 1524 bytes or Rx 0 byte, Tx 0 byte, Total 0 byte when wwan down Up time of current 3G session 1 days 02:30:12 or 0 days 00:00:00 when wwan down Device up time 1 days 02:30:12 Current 3G frequency WCDMA 850 RW RW RW RW RW R R R R R R R Table13:SMSValidVariables YML6908 www.netcommwireless.com 55 NTC-6000 Series User Guide NETCOMM CALLDIRECT SERIES NTC-6000 Series SMS Diagnostics Examples The examples below demonstrate various combinations of supported commands. This is not a complete list. To obtain a complete list, please contact NetComm. DESCRIPTION AUTHENTICATION INPUT EXAMPLE set apn1=Telstra.internet set apn2=3netaccecss Password1234 set apn1=Telstra.internet Password1234 set apn2=3netaccecss set username=NetComm Password1234 set username= NetComm set password= `NetComm`
Password1234 set password= `NetComm`
set authtype= pap Password1234 set authtype = pap execute reboot Password1234 execute reboot get wanip Password1234 get wanip get rssi Password1234 get rssi get imei Password1234 get imei get band Password1234 get band execute pdpcycle Password1234 execute pdpcycle1 execute pdpdown1 Password1234 execute pdpdown1 execute pdpup Password1234 execute pdpup1 get wanip; get rssi Password1234 get wanip; get rssi set apn1=3netaccecss; set password1=NetComm Password1234 set apn=3netaccecss; set password=NetComm Table14:SMSDiagnosticsCommandExamples Send SMS to change APN Send SMS to change the 3G username Send SMS to change the 3G password Send SMS to change the 3G authentication Send SMS to reboot Send SMS to check the WAN IPaddress Send SMS to check the 3G signal strength Send SMS to check the IMEI number Send SMS to check the current band Send SMS to Disconnect (if disconnected) and reconnect the 3G connection Send SMS to disconnect the 3G connection Send SMS to connect the 3G connection Send multiple get command Send multiple set command Not Required Required Not Required Required Not required Required Not required Required Not Required Required Not Required Required Not Required Required Not Required Required Not Required Required Not Required Required Not Required Required Not Required Required Not Required Required Not Required Required NTC-6000 Series Industrial M2M Wireless Routers 56 www.netcommwireless.com YML6908 NS SUpdate NS U Update is used to up L6908 w.netcommwireless.c com YML www 57 date an internal DNS S resource. This can b be used to enable a f fully qualified domain n name (FQDN) to be e used to access the e router. Figure69:Ser rvicesNSUpdate FIELD Server Address Secondary Server Ad ddress DNS Zone Host Name The server add dress is the name server to DESCRIPTION N nt to. o which updates will be sen The secondary y server address is a backu up name server to which u pdates will be sent to. Specify the DN NS domain to be updated. Specifies the c changes to be made to one e or more DNS records. Expiry Time (in minut tes) The newly-add ded records time to live. Table15 5:ServicesNSUpd date NTC-6000 Series U User Guide S System m Fea atures s NETCOMM CALLDIRECT SERIES NTC C-6000 Serie s system log g Vie ewing the s This facility is available b by clicking on the Sy ystem menu followed d by Log. Figure70:System mLogPage System Log enables s you to troubleshoot any issues you may be experiencing with h your router. cting the appropriate e logging level will sh how you either inform ational messages ab bout your router or ev very message produc ced when All is sele ected. The Sele NTC 58 www C-6000 Series Indus w.netcommwireless.c strial M2M Wireless R com Routers YML6908 ministration by clicking on the Sy ystem menu followed d by Administration
. facility is available b e Remote administra ures. Re emote Adm This Onc featu To g conn To c get remote access, yo nection has been est onfigure Remote Adm ation is enabled, you are able to access th he routers web-base ed configuration page es from a remote loca ation to make configu uration changes and to enable or disable o the WAN IP addres s of the router on the e port assigned in the e configuration page
(e.g. 8080) after a co onnection to the cellu ular network via a dat ta ou have to connect to ablished. ministration follow the e steps below:
Click Chang If you You m Click Enable HTTP to ac ge the Remote Admi wish to use Telnet o may change the remo Save tivate Remote Admin nistration Port numbe r ping the router sele ote access password nistration er if required; the fac ect these options. for enhanced secur rity. ctory default is 8080. Note: The p password will only be changed if you ente er two matching pass swords. It is not neces ssary to change the password if you are o only changing the inc coming port number. The WAN IP address bel ow is an example on ly, yours will be diffe rent. Figur re71:SystemAdm ministration h http://10.10.0.10:80 80 Username Password admin admin Table16:RemoteA AdminLoginDetails s h http://10.10.0.10:80 90 Username Password root admin Table17:Remo oteRootLoginDeta ails The 1. 2. YML www 59 steps below illustrate Open a new brow In the address bar e how to access the r ser window (e.g. Inte r, enter the routers W routers configuration ernet Explorer, Firefox WAN IP address and n page remotely (from x, Safari ...). assigned port numb m a remote computer r):
er, e.g. 10.10.10.10
: 8080. L6908 w.netcommwireless.c com NTC-6000 Series U User Guide 3. NETCOMM CALLDIRECT SERIES NTC C-6000 Serie s u can find the routers s WAN IP address by y clicking on the Stat tus menu. The Loca al field in the WWAN s section shows the rou uters WAN IP addres ss. Note: You Click Login and type admin or roo ot in the Username a nd admin in the Pa assword fields (withou ut quotes). Then click k on the Submit but tton. F Figure72:LoginScre een To perform functions like Firmware upgrad de, device configurat tion backup and to re estore and reset the router to factory defa aults, you need to be logged in as the roo Note: T user. t ving a Copy of t he Routers Con nfiguration facility is available b by clicking on the Sy ystem menu followed d by Load / Save an nd then the Settings menu item on the ri ght. ave a copy of the rou uter configuration set ttings you need to log gin in the root manag ger mode. ogin to the router in ro oot manager mode, p please use the follow wing login details:
http://192.168.20.1 1 Username Password root admin Key in the root manager Password of admin and click Save. Figure73:Syst temLoad/SaveS Settings will download a copy y of the current settin ngs from the router to o your PC. Sav This To s To lo This ossible to edit the con f the file if you wish b ntents of the file dow but the filename exten nloaded; if you modif nsion must remain .c fy the contents of the cfg.tar.gz It is NOT po the name o e configuration file in any way you will not be able to restore it later. You may chang ge NTC 60 www C-6000 Series Indus w.netcommwireless.c strial M2M Wireless R com Routers YML6908 Copy of the e Routers Configurat tion Re estoring a C This facility is available b Click Selec Click by clicking on the Sy Browse. t the configuration fil Restore. e you wish to restore
. ystem menu followed d by Load / Save an nd then the Settings menu item on the ri ght. Figure74:Restor ringaCopyoftheR Router'sConfigurati ion Re estoring the This facility is available b e Routers C Configurat ion to the F Factory De efaults by clicking on the Sy ystem menu followed d by Load / Save an nd then the Settings menu item on the ri ght. Click k Restore to restore t he factory default co onfiguration settings. Figure75:Restor ringtheRouterCon nfigurationtoFacto ryDefaultSettings Up pgrading th he Routers s System o or Recovery ry Console Software V Version This The facility is available b by clicking on the Sy ystem menu followed d by Load / Save op ption and then the U Upload option on the right. firmware of the route er can be updated loc cally via LAN connec ction and also via rem mote access. Both up pgrade types follow a similar process. Note: In order to o perform an update,
, you must be logged d into the router as th e root user (see Rem mote Administration fo or more details). L6908 w.netcommwireless.c com YML www 61 NTC-6000 Series U User Guide NETCOMM CALLDIRECT SERIES NTC C-6000 Serie s Lo ocal Firmwa firmware update pro The can do this by clickin You are Upgrad de The first step is to up cess has two steps. tton and then to navi ng on the browse bu pload and install the s gate to where the rec system recovery ima covery image upgrad ge onto the router. de file is located on y your computer. Onc the s Whe Figure76:System mLoad/SaveUpl load e you have selected status bar reaches 10 the system recovery 00% and the Phase:
y image file to use, cli
: has changed to Co ck Upload to upload omplete. d the file. You will then n see a progress bar r as shown in the scre eenshot below. The u upload has finished w when en the upload has com mpleted, the screen should refresh and li st the system recove ery file you have just u uploaded. Click on th he Install link to the right of this. Figure77:System mLoad/SaveFirm mwareUpgradePro ocess Figure78:Firmw wareInstallLink own as per the scree enshot below, you ca an then boot into the s system recovery mod de to install the main system software. Onc e you see Done sh Pres the s ss and hold the reset system recovery mod button for approxima de. Figure79:Firmw wareUpgradeDone Message ately 5 10 seconds until the LEDs on the e front of the router st tart to flash in an ON
/ OFF sequence and d then release it. The router will now boot into NTC 62 www C-6000 Series Indus w.netcommwireless.c strial M2M Wireless R com Routers YML6908 The second step is to upload and install the main system software image. To do this, open your web browser (e.g. Internet Explorer/Firefox/Safari) and navigate to http://192.168.20.1/
Click Login and type root in the Username and admin in the Password fields (without quotes). Then click on Submit. The banner at the top of the page should now be different to show that the router is currently in recovery console mode. Figure80:NTC6908RecoveryConsoleBanner To upload the main system software, click on Application Installer from the menu at the top of the page and then click on the browse button and navigate to where the main system image upgrade file is located on your computer. Once you have selected the recovery image file to use, click Upload to upload the file. You will then see a progress bar as shown in the screenshot below. The upload has finished when the status bar reaches 100% and the Phase: has changed to Complete. Figure81:System Load/Save UploadFirmware When the upload has completed, the screen should refresh and list the file you have just uploaded. Click on the Install link to the right of this. Once you see Done shown as per the screenshot below, click on Reboot at the top of the page and then click the Reboot button to restart the router Figure82:UploadingMainFirmwareImage Figure84:RecoveryConsole FirmwareUploadingExample Figure85:MainFirmwareImage DoneMessage YML6908 www.netcommwireless.com 63 NTC-6000 Series User Guide NETCOMM CALLDIRECT SERIES NTC C-6000 Serie s Re emote Firm remote firmware upd The 1. 2. Upload and install Upload and install mware Upg date process has two rade o steps:
l the system recovery l the main system ima y image to the router
. age to the router. not interrupt the pow Note: Do performed d. wer during a remote fi rmware upgrade, as s this may render the router unable to star t up and will require a a local system recov very upload to be em recovery image o nto the router. You c an do this by clicking g on the browse butto on and then to naviga ating to where the re covery image upgrad de first step is to upload s located on your com d and install the syste mputer. Figure86:System mLoad/SaveUpl loadFirmware e you have selected us bar reaches 100%
the recovery image f
% and the Phase: ha file to use, click Uplo as changed to Comp oad to upload the fil lete. le. You will then see a a progress bar as sh own in the screensho ot below. The upload d has finished when t he The file is Onc statu Whe en the upload has com mpleted, the screen should refresh and li st the file you have ju ust uploaded. Click o on the Install link to the right of this. Figure87:Uploa adingFirmwareFile Onc e you see Done sh own as per the scree enshot below, Figure8 88:FirmwareInstall lLink Figure89:Firmw wareUpgradeDone Message pload and install the m main system software e image. Click on the browse button again n and navigate to wh ere the main system image upgrade file i s located on your The com second step is to up puter NTC 64 www C-6000 Series Indus w.netcommwireless.c strial M2M Wireless R com Routers YML6908 Onc statu e you have selected us bar reaches 100%
the main system ima
% and the Phase: ha age file to use, click U as changed to Comp Upload to upload the lete. Figure90:System mLoad/SaveUpl loadFirmware e file. You will then se e a progress bar as s shown in the screens shot below. The uplo ad has finished when n the Whe en the upload has com mpleted, the screen should refresh and li st the file you have ju ust uploaded. Click o on the Install link to the right of this. Onc e the install has com pleted, the router wil l automatically reboo ot, install the new mai in system image and d then start up and re connect to your selec ected Internet service e. Note: This proce ess can take up to 10 0 minutes. Pa ackage Ma anager The package manager p page lists additional s software that has bee en installed to the rou uter offering extra fun ctionality to the route r. Figure91:System mLoad/SavePac ckageManager L6908 w.netcommwireless.c com YML www 65 NTC-6000 Series U User Guide NETCOMM CALLDIRECT SERIES NTC C-6000 Serie s Sy ystem Conf The TCP conf System configuration Keepalive can be us firm the network conn figuration n page is used to spe sed to ensure the WW nection is still valid. ecify an external sysl WAN connection doe og server and the TC s not become discon s. CP Keepalive settings nnect due to inactivit y by periodically sen ding a ping request message to a WAN I P address or domain n to Figure93:System mConfigurationPag ge OPTION DEFINITION IP
/ Hostname [:PORT]
Ke eepalive Ke eepalive Time Ke eepalive Interval Ke eepalive Probes Di agnostic Configuration Di agnostic TCP Port The infor IP address and port of the rmation sent to. e external syslog server you u would like logging ect to enable or disable the Sele The interval between the last p t. sent e TCP Keepalive function. packet sent and the first TC CP keepalive packet being The time between subsequent t TCP Keepalive packets. The number of TCP Keepalive packets to send. Select this option n to enable diagnostic con figuration mode. Enter the port numb ber you wish the diagnostic information sent to. Table18:System mConfigurationSett tings NTC 66 www C-6000 Series Indus w.netcommwireless.c strial M2M Wireless R com Routers YML6908 TR R-069 The conf netw TR-0 the d Report 069) protocol i TR-069 (Technical R r devices such as cu figuration of end-user Es. works to multiple CPE 069 uses a bi-directio data model available onal SOAP/HTTP-bas on request from Net sed protocol based o tComm. s a technical specific stomer-premises equ cation also known as uipment (CPE) and A CPE WAN Managem Auto Configuration Se ment Protocol (CWMP ervers (ACS). It is par P). It is a framework fo rticularly efficient in a for remote managem applying configuratio ent and auto-
n updates across n the application laye er protocol. Some ce ellular specific vendo r extensions are supp ported by the NTC-6 000 series routers, w with Note: In ord der to access and co nfigure the TR-069 se ettings you must be l logged into the route er as the root user. Fig gure94:SystemTR R069 OPTION DEFINITION ervice Enable TR-069 Se ACS URL ACS Password/Ve erify ACS Password Enable Periodic A ACS Informs Inform Period TR-069 Connectio Connection Reque Connection Reque Verify Password on Request est Username est Password L6908 w.netcommwireless.c com YML www 67 This field This field This field Each ses InformRe ACS serv Enter the provides the option to swi can be used to enter the d can be used to enter the p ssion begins with the transm sponse message. A period ver time in seconds between tch on or off the TR069 fea domain name or IP addres password that the Auto Co mission of an Inform messa dic Inform message verifie ature. s of the Auto Configuration nfiguration Server (ACS) us age from the ACS server. If s that each CPE device is use. n Server (ACS) you wish to ses f able to, the CPE device re capable of communicating esponds with an g and receiving updates fro om the periodic Inform messages
. The maximum time span possible is equivalent to m more than 68 years. Enter the Enter the Re-enter connection request userna connection request passw to verify the request passw Table19:System ame for the TR-069 connec word for the TR-069 connec word for the TR-069 connec mTR069Options ction to the ACS server/
ction to the ACS server. ction to the ACS server. NTC-6000 Series U User Guide NETCOMM CALLDIRECT SERIES NTC C-6000 Serie s goff logoff item will log yo Log The ou out of your web co onfiguration session. Reb The boot reboot item will rebo Fi igure95:SystemL Logoff ot the router. This ca an be useful if you hav ve made configuratio on changes you want t to implement or wan nt to reboot the route er. Figure96:Syste emReboot NTC 68 www C-6000 Series Indus w.netcommwireless.c strial M2M Wireless R com Routers YML6908 T Trouble eshoo oting C Common pr roblems an nd solution ns. I cannot seem to o access the web pag ge interface. default IP address of using a static IP addr f the router is 192.16 ress. The router was co onnected but cannot g get back online. 8.20.1, so first try to o open a web browser r to this address. Also o check that your lap top/PC is on the sam me subnet as the rout ers Ethernet port if y you may need to enable network), the router w the periodic ping tim will reboot after so ma mer using the System any failed pings and Monitor (Click on the then force a re-conn e Services menu fo ect. Setting the timer ollowed by System M r to around 15 minute Monitor). This ensure es that if the connecti es should be sufficien nt. on drops (i.e. outage e on NB: The traf ffic generated by the e periodic ping featur re is counted as char rgeable usage, pleas se keep this in mind w when selecting how o often to ping. The router is rebo ooting frequently. ck the System Monit pens. Reset it to 0 if y tor configuration and you dont want this fe d see if the force res eature or something q set every option is s quite large if you don et to something othe nt want the router to r r than 0. If it is set to reboot so often. 1 this means the unit t will reboot every mi nute regardless of w what net Settings menu fo ollowed by LAN and d then the "IP Setup"
menu item on the rig ht. Make sure that th e DHCP DNS server The router has a c connection but cann not access the intern net. ck that DNS Masque ress is set to the sam erade is enabled by c me address as that of clicking on the Intern f the Ethernet port. I cannot seem to get a cellular WAN c connection. i. ii. iii. iv. Che also Click APN Also Mak ck the WWAN Status be a WAN IP addres k on the Internet Set N is correct. o check that the usern ke sure that Auto Con s happens you must reboot the router. The SIM status in dicates SIM remov ed on the status pa age. s field on the routers ss assigned to the ro ttings menu followed Status page. If the m uter. If this is not the d by Mobile Broadba modem is connected case check which p and and then the "C to your mobile broad profile and APN is in u onnection" menu item dband provider the St use and proceed to th m on the right and ch tatus field will report he next step. heck that the correct that it is Up. There will profile is enabled an d the name and password nnect is enabled. credentials are corre ect if the APN in use requires these. I have set the Ban nd but now it does n not show the correct t Frequency on the S Status page and I ca annot get a connecti on. 1. The are u 2. You the n 3. Chec happ 4. Chec addr 5. 6. If thi 7. L6908 w.netcommwireless.c com YML www 69 NTC-6000 Series U User Guide NETCOMM CALLDIRECT SERIES NTC-6000 Series If a SIM was installed correctly this may indicate that the SIM has been removed or inserted whilst the unit is powered up. In this case you must reboot the unit. To reboot the router, click on the System menu followed by Reboot. Clicking the reboot button on this page will reboot the router. NTC-6000 Series Industrial M2M Wireless Routers 70 www.netcommwireless.com YML6908 I am having problems getting a PPTP connection. 8. Check the routes on the Routing configuration page (This facility is available by clicking on the Internet Settings menu followed by Routing and then the Static menu item on the right.) i. ii. iii. iv. There should be 5 routes shown. One route for interface eth0. Two routes for interface ppp0. Two routes for interface ppp1. If there are not 5 routes, it is possible the one of the following conditions exist:
i. ii. iii. PPTP is not enabled. The credentials on the PPTP Configuration page are incorrect (IP address / Username / Password). If you see the message: The synchronous PPTP option is not activated or CHAP Authentication Failure, then the credentials are incorrect. YML6908 www.netcommwireless.com 71 NTC-6000 Series User Guide NETCOMM CALLDIRECT SERIES NTC-6000 Series Specifications Hardware Specifications NTC-6908 NTC-6909 NTC-6900 MCU / Processor Atmel AT91SAM9G20 Microcontroller / ARM9 based RAM Memory 32MB DRAM 256MB NAND Flash Wireless WAN Interface Sierra Wireless MC8790V Sierra Wireless MC8792V Sierra Wireless MC8795V Chipset 3G UMTS Bands 2G GSM Bands Qualcomm MSM6290 850/ 1900/ 2100 MHz 900/ 1900/ 2100 MHz 850/ 900/ 1900/ 2100 MHz 850/ 900/ 1800/ 1900 MHz HSDPA Category 8 Downlink up to 7.2 Mbps Peak Data Speed HSUPA Release 6 Uplink up to 5.76 Mbps SIM Card Reader Antenna Interface Network Interfaces LED Indicators Power Input EDGE Multi Slot Class 12 Downlink/Uplink up to 236 kbps Locking Tray for SIM/SIM in Mini-SIM card format (25.00 x 15.00 x 0.76 mm) 2x SMA (female), 50 Ohm 1x Fast Ethernet 10/100Base-TX RJ-45 port with Auto MDI/MDIX 1x Serial RS-232 DE-9 female DCE port 5x LEDs: Power, Service, Tx/Rx, DCD, RSSI Captive DECA Euro Type Terminal Block MC100#50802 (DC Plug with Screw Terminal) Input Voltage Range 8 - 28 VDC Idle: 1.32W (110 mA @ 12 V DC) Power Consumption Active HSUPA connection: 3.6W (300 mA @ 12 V DC) Dimensions Weight Temperature / Humidity Maximum: 6.72W (560 mA @ 12 V DC) 127 x 103 x 29 mm 240g Operating: -30C ~ 70C (-22 ~ 140 F) / 0 ~ 85% (non-condensing) Storage: -55C ~ 85C (-67 ~ 185 F) /
Regulatory Compliancy A-Tick, RoHS Table20:HardwareSpecifications NTC-6000 Series Industrial M2M Wireless Routers 72 www.netcommwireless.com YML6908
-45 Ethernet Por rt Integration Pa arameters can use the guide be elow to design Ether net cables to integra te the router into you ur systems. Below you u will find pin outs of the RJ-45 Ethernet P Plug and Jack connec ctors:
RJ-
You RS-
You Sta PIN 1 2 3 4 5 6 7 8 FUNCTION TX+
TX-
RX+
RX-
Table21:Ethern COLOUR White/Orange Orange/White White/Green Blue/White White/Blue Green/White White/Brown Brown/White etPortIntegration Parameters NOTE: The Ethe ernet port on the rout er supports Auto MD DI/MDIX; you may use e a straight through o or cross-over Etherne t cable.
-232 Serial Port Integration Para ameters can use the table be elow to design serial c cables to integrate th he router into your sy ystem. andard RS-232 D DE-9 Pinout:
PIN 1 2 3 4 5 6 7 8 9 Note e:
Output from router r Input to router FUNCTION DIRECTION N CD RX TX DTR GND DSR-
RTS CTS RI
Table22:RS232 2DB9Pinout Shown below are the communicati ons parameters of th he RS-232 port:
OPTION Bits per Second Data Bits Parity Stop Bits Flow Control Table23:RS232 2CommunicationPa arameters ESCRIPTION D Carrier Detect Receive Data Transmit Data a Terminal Ready Dat S System Ground D Data Set Ready R Request to Send Clear to Send Ring Indicator DEFINITION 115200 8 None 1 Hardware NTC-6000 Series U User Guide L6908 w.netcommwireless.c com YML www 73 NETCOMM CALLDIRECT SERIES NTC-6000 Series Custom Application and Scripting The NTC series router covered in this manual offers the ability for the user to install custom application and firmware images via the application programming interface. For further information, please contact the NetComm M2M support team. CONTACT DETAILS
+61 (02) 9424 2053 1800 063 962 service@call-direct.com.au www.netcommwireless.com Table24:NetCommContactDetails Phone Fax Email Web NTC-6000 Series Industrial M2M Wireless Routers 74 www.netcommwireless.com YML6908 Legal & Regulatory Information Intellectual Property Rights All intellectual property rights (including copyright and trade mark rights) subsisting in, relating to or arising out this Manual are owned by and vest in NetComm Wireless (ACN 002490486)
(NetComm Wireless Limited) (or its licensors). This Manual does not transfer any right, title or interest in NetComm Wireless Limiteds (or its licensors) intellectual property rights to you. You are permitted to use this Manual for the sole purpose of using the NetComm Wireless product to which it relates. Otherwise no part of this Manual may be reproduced, stored in a retrieval system or transmitted in any form, by any means, be it electronic, mechanical, recording or otherwise, without the prior written permission of NetComm Wireless Limited. NetComm, NetComm Wireless and NetComm Wireless Limited are a trademark of NetComm Wireless Limited. All other trademarks are acknowledged to be the property of their respective owners. Customer Information The Australian Communications & Media Authority (ACMA) requires you to be aware of the following information and warnings:
1. 2. This unit may be connected to the Telecommunication Network through a line cord which meets the requirements of the AS/CA S008-2011 Standard. This equipment incorporates a radio transmitting device, in normal use a separation distance of 20cm will ensure radio frequency exposure levels complies with Australian and New Zealand standards. This equipment has been tested and found to comply with the Standards for C-Tick and or A-Tick as set by the ACMA. These standards are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio noise and, if not installed and used in accordance with the instructions detailed within this manual, may cause interference to radio communications. However, there is no guarantee that interference will not occur with the installation of this product in your home or office. If this equipment does cause some degree of interference to radio or television reception, which can be determined by turning the equipment off and on, we encourage the user to try to correct the interference by one or more of the following measures:
3. iv. v. vi. vii. Change the direction or relocate the receiving antenna. Increase the separation between this equipment and the receiver. Connect the equipment to an alternate power outlet on a different power circuit from that to which the receiver/TV is connected. Consult an experienced radio/TV technician for help. 4. The power supply that is provided with this unit is only intended for use with this product. Do not use this power supply with any other product or do not use any other power supply that is not approved for use with this product by NetComm Wireless. Failure to do so may cause damage to this product, fire or result in personal injury. Consumer Protection Laws Australian and New Zealand consumer law in certain circumstances implies mandatory guarantees, conditions and warranties which cannot be excluded by NetComm and legislation of another country's Government may have a similar effect (together these are the Consumer Protection Laws). Any warranty or representation provided by NetComm is in addition to, and not in replacement of, your rights under such Consumer Protection Laws. If you purchased our goods in Australia and you are a consumer, you are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you purchased our goods in New Zealand and are a consumer you will also be entitled to similar statutory guarantees. YML6908 www.netcommwireless.com 75 NTC-6000 Series User Guide NETCOMM CALLDIRECT SERIES NTC-6000 Series the Product Warranty extends to the original purchaser (you / the customer) and is not transferable;
Product Warranty All NetComm Wireless products have a standard one (1) year warranty from date of purchase, however, some products have an extended warranty option (refer to packaging and the warranty card) (each a Product Warranty). To be eligible for the extended warranty option you must supply the requested warranty information to NetComm Wireless Limited within 30 days of the original purchase date by registering online via the NetComm Wireless web site at www.netcommwireless.com. For all Product Warranty claims you will require proof of purchase. All Product Warranties are in addition to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see Consumer Protection Laws Section above). Subject to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see the Consumer Protection Laws Section above), the Product Warranty is granted on the following conditions:
1. 2. 3. the Product Warranty shall not apply to software programs, batteries, power supplies, cables or other accessories supplied in or with the product;
the customer complies with all of the terms of any relevant agreement with NetComm and any other reasonable requirements of NetComm including producing such evidence of purchase as NetComm may require;
the cost of transporting product to and from NetComms nominated premises is your responsibility;
NetComm Wireless Limited does not have any liability or responsibility under the Product Warranty where any cost, loss, injury or damage of any kind, whether direct, indirect, consequential, incidental or otherwise arises out of events beyond NetComms reasonable control. This includes but is not limited to: acts of God, war, riot, embargoes, acts of civil or military authorities, fire, floods, electricity outages, lightning, power surges, or shortages of materials or labour; and the customer is responsible for the security of their computer and network at all times. Security features may be disabled within the factory default settings. NetComm Wireless Limited recommends that you enable these features to enhance your security. 4. 5. 6. Subject to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see Section 3 above), the Product Warranty is automatically voided if:
1. 2. you, or someone else, use the product, or attempt to use it, other than as specified by NetComm Wireless Limited;
the fault or defect in your product is the result of a voltage surge subjected to the product either by the way of power supply or communication line, whether caused by thunderstorm activity or any other cause(s);
the fault is the result of accidental damage or damage in transit, including but not limited to liquid spillage;
your product has been used for any purposes other than that for which it is sold, or in any way other than in strict accordance with the user manual supplied;
your product has been repaired or modified or attempted to be repaired or modified, other than by a qualified person at a service centre authorised by NetComm Wireless Limited;
or the serial number has been defaced or altered in any way or if the serial number plate has been removed. 3. 4. 5. 6. Limitation of Liability This clause does not apply to New Zealand consumers. Subject to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see the Consumer Protection Laws Section above), NetComm Wireless Limited accepts no liability or responsibility, for consequences arising from the use of this product. NetComm Wireless Limited reserves the right to change the specifications and operating details of this product without notice. If any law implies a guarantee, condition or warranty in respect of goods or services supplied, and NetComm Wirelesss liability for breach of that condition or warranty may not be excluded but may be limited, then subject to your rights and remedies under any applicable Consumer Protection Laws which cannot be excluded, NetComm Wirelesss liability for any breach of that guarantee, condition or warranty is limited to: (i) in the case of a supply of goods, NetComm Wireless Limited doing any one or more of the following: replacing the goods or supplying equivalent goods; repairing the goods; paying the cost of replacing the goods or of acquiring equivalent goods; or paying the cost of having the goods repaired; or (ii) in the case of a supply of services, NetComm Wireless Limited doing either or both of the following: supplying the services again; or paying the cost of having the services supplied again. To the extent NetComm Wireless Limited is unable to limit its liability as set out above, NetComm Wireless Limited limits its liability to the extent such liability is lawfully able to be limited. FCCRegulations:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiated radio frequency energy and, if not installed and used in accordance with the NTC-6000 Series Industrial M2M Wireless Routers 76 www.netcommwireless.com YML6908 instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. RF Exposure Information This device meets the governments requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. This device complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20cm (8 inches) during normal operation. ICRegulations:
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device. Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement."
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada. IMPORTANT NOTE:
IC Radiation Exposure Statement:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. YML6908 www.netcommwireless.com 77 NTC-6000 Series User Guide NETCOMM CALLDIRECT SERIES NTC-6000 Series Contact Address: NETCOMM WIRELESS LIMITED Head Office PO Box 1200, Lane Cove NSW 2066 Australia Phone: +61(0)2 9424 2070 Fax: +61(0)2 9424 2010 Email: sales@netcommwireless.com techsupport@netcommwireless.com NTC-6000 Series Industrial M2M Wireless Routers 78 www.netcommwireless.com YML6908
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2012-11-01 | 1852.4 ~ 1907.6 | PCB - PCS Licensed Transmitter | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2012-11-01
|
||||
1 | Applicant's complete, legal business name |
NetComm Wireless Limited
|
||||
1 | FCC Registration Number (FRN) |
0018884726
|
||||
1 | Physical Address |
18-20 Orion Road
|
||||
1 |
Lane Cove,NSW,, N/A 2066
|
|||||
1 |
Australia
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
t******@timcoengr.com
|
||||
1 | TCB Scope |
B1: Commercial mobile radio services equipment in the following 47 CFR Parts 20, 22 (cellular), 24,25 (below 3 GHz) & 27
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
XIA
|
||||
1 | Equipment Product Code |
NTC6908
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
P**** S******
|
||||
1 | Title |
Compliance Specialist Engineer
|
||||
1 | Telephone Number |
+6129********
|
||||
1 | Fax Number |
+6129********
|
||||
1 |
p******@netcommwireless.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 04/29/2013 | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | PCB - PCS Licensed Transmitter | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | M2M ROUTER | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Grant Comments | Power listed is EIRP for part 24 and ERP for part 22. This device must be installed to provide a separation distance of at least 20 cm from all persons during normal operation. The maximum radiated output power at each antenna, including any applicable source-based time-averaging duty factor, must satisfy the MPE categorical exclusion requirements of 2.1091. RF exposure compliance may need to be addressed at the time of licensing, as required by the responsible FCC bureau(s), including antenna co-location requirements of 1.1307(b)(3). This device contains functions that are not operational in U.S. Territories. This filing is only applicable for U.S. operations. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Sporton International Inc.
|
||||
1 | Name |
A****** C******
|
||||
1 | Telephone Number |
886-3******** Extension:
|
||||
1 | Fax Number |
886-3********
|
||||
1 |
a******@sporton.com.tw
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 22H | 824.2 | 848.8 | 1.746 | 0.05 ppm | 244KGXW | ||||||||||||||||||||||||||||||||||
1 | 2 | 22H | 824.2 | 848.8 | 0.649 | 0.04 ppm | 250KG7W | ||||||||||||||||||||||||||||||||||
1 | 3 | 22H | 826.4 | 846.6 | 0.195 | 0.03 ppm | 4M20F9W | ||||||||||||||||||||||||||||||||||
1 | 4 | 24E | 1850.2 | 1909.8 | 1.95 | 0.06 ppm | 248KGXW | ||||||||||||||||||||||||||||||||||
1 | 5 | 24E | 1850.2 | 1909.8 | 1.023 | 0.05 ppm | 252KG7W | ||||||||||||||||||||||||||||||||||
1 | 6 | 24E | 1852.4 | 1907.6 | 0.366 | 0.02 ppm | 4M20F9W |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC