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8508055.fm Page 1 Monday, July 2, 2001 5:02 PM Wireless Networking User Guide Your Gateway Solo notebook comes with wireless Ethernet (also known as IEEE 802.11b or WiFi) networking. Important For more information about networking your home or office, discuss your particular needs with your Gateway Country Store representative. In addition, several books and Internet sites are dedicated to networking. Refer to these sources for more information about networking your home or office with wireless Ethernet. Setting up wireless Ethernet networking Installing the Client Manager If you have wireless Ethernet, the first time you start your Gateway Solo notebook, your system automatically installs the wireless Ethernet drivers. Immediately following the initial startup, you are asked to install the wireless Ethernet client manager. To install the ORiNOCO Client Manager:
1 Insert the ORiNOCO CD in your CD/DVD drive. 2 Click Start, then select Run. The Run dialog box opens. 3 In the Run text box, type D:\cl_mgr\setup.exe (where D is the drive letter of your CD/DVD drive). www.gateway.com 8508055.fm Page 2 Monday, July 2, 2001 5:02 PM 4 Click OK. The Client Manager Setup wizard starts. 5 Follow the on-screen prompts to complete the setup wizard. 6 After reading the Readme file that appears, click the X in the top right corner of the window to close it. 2 www.gateway.com 8508055.fm Page 3 Monday, July 2, 2001 5:02 PM Configuring your wireless Ethernet client manager After you install the client manager, you need to configure your network settings. Wireless Networking User Guide To configure your wireless Ethernet client manager:
1 Click Start, then select Programs, ORiNOCO, then Client Manager. The ORiNOCO Client Manager window opens. 2 Select Actions, then Add/Edit Profile. The Add/Edit Configuration Profile dialog box opens. www.gateway.com 3 8508055.fm Page 4 Monday, July 2, 2001 5:02 PM 3 Enter the name of the profile you are creating. When you create the first profile, you should rename the Default profile to the name of your profile. For example, if you will be using your computer on two different networks, such as at home and at work, you may want to name one profile Home and another one Work. 4 Select the type of network associated with this profile. Your options include:
I Access Point - Use this network type if you are joining a wireless network and accessing a wired network through an access point. Contact your network system administrator or refer to the access point documentation for more information about using this network type. I Residential Gateway - Use this network type if you are setting up or joining a wireless network that is using a residential gateway to access the Internet. I Peer-to-Peer Group - Use this network type if you are setting up or joining a temporary or permanent computer-to-computer network for sharing files and peripheral devices. This type of network does not include an access point into a wired network. 5 Click the Edit Profile button. The Edit Configuration dialog box opens. 4 www.gateway.com 8508055.fm Page 5 Monday, July 2, 2001 5:02 PM Wireless Networking User Guide 6 Enter the name of your network and the encryption key (if required). I If you are connecting to an access point network, enter ANY to connect to any wireless Ethernet network within range of your notebook, or enter the exact network name of the network you are joining. I If you are connecting to a residential gateway network, enter the residential gateway identifier number for the network name and the last five characters of the residential gateway identifier number as the encryption key. I If you are connecting to a peer-to-peer network, enter the exact network name for the network you are joining. If an encryption key has been agreed to by the other members of the network, enter this value as well. Important All computers on your network must have the same network name and encryption key. For help, ask your network system administrator. 7 If you are configuring your notebook for an access point network, tabs are available to enter additional configuration information as necessary. Contact your network system administrator or refer to the access point documentation before entering this information. 8 Click OK to close the Edit Configuration dialog box. 9 If you are setting up your notebook for more than one network, repeat steps 3 through 8 to create additional profiles. 10 Click OK to close the Add/Edit Configuration Profile dialog box. www.gateway.com 5 8508055.fm Page 6 Monday, July 2, 2001 5:02 PM Identifying this notebook on the Microsoft Network Neighborhood If this is the first time you have used networking on your notebook, you need to provide Windows with the name of the notebook and the workgroup to which it belongs. To identify this notebook on the network:
1 Click Start, then select Settings, then Control Panel. The Control Panel window opens. If you do not see the Network icon, click view all Control Panel options. 2 Double-click the Network icon. The Network dialog box opens. 3 Select the Identification tab. 4 Enter a unique computer name. This name identifies this notebook on the Microsoft Network Neighborhood. 5 Enter the name of the workgroup this notebook belongs to. This name is usually assigned by the network system administrator and identifies which group of computers this notebook is most likely to communicate with. 6 www.gateway.com 8508055.fm Page 7 Monday, July 2, 2001 5:02 PM Wireless Networking User Guide 6 Enter a description of the notebook. This description lets other Microsoft Network Neighborhood users identify who this notebook belongs to. 7 Click OK. Configuring Windows for wireless Ethernet To configure Windows to use the wireless Ethernet network:
1 Click Start, then select Settings, then Control Panel. The Control Panel window opens. If you do not see the Network icon, click view all Control Panel options. 2 Double-click the Network icon. The Network dialog box opens. www.gateway.com 7 8508055.fm Page 8 Monday, July 2, 2001 5:02 PM 3 Select TCP/IP -> ORiNOCO Mini PCI Card, then click Properties. The TCP/IP Properties dialog box opens. 4 Click the IP Address tab. 5 If you are using a DHCP server, click Obtain an IP address automatically.
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If you are not using a DHCP server, click Specify an IP address and enter the IP Address and Subnet Mask. Important If you are required to enter an IP Address and Subnet Mask, ask your network system administrator for the correct values. 6 Click OK to close the TCP/IP Properties dialog box. 7 Click OK to close the Network dialog box. 8 www.gateway.com 8508055.fm Page 9 Monday, July 2, 2001 5:02 PM Wireless Networking User Guide 8 Click Start, then select Programs, ORiNOCO, then Client Manager. The ORiNOCO Client Manager opens. The meter on the left side now registers the signal strength for wireless Ethernet on your notebook if other computers with the same network name are within range of your notebook. The status box in the middle provides status and error messages. Important Signal strength is affected by the distance between your wireless network devices, by radio interference, and interference due to natural obstructions such as walls, floors, and doors. Turning your wireless Ethernet on or off There are times, such as when you are flying in an aircraft, when you should turn off your wireless Ethernet network. You can also turn off wireless Ethernet to conserve battery power. To turn the wireless Ethernet network on or off:
1 Right-click the ORiNOCO Client Manager icon 2 Select Enable Radio or Disable Radio. in the taskbar. www.gateway.com 9 8508055.fm Page 10 Monday, July 2, 2001 5:02 PM Accessing a different wireless Ethernet network Once you have set up your profiles for all the possible wireless Ethernet networks you may want to access, it is easy to access a different network. To access a different wireless Ethernet network:
1 Right-click the ORiNOCO Client Manager icon 2 Select Configuration Profile, then the profile that you have set up for the in the taskbar. new network. Technical Support Refer to your Gateway Solo users guide for Gateway Technical Support information. Safety, Regulatory, and Legal Information Refer to your Gateway Solo users guide for important safety, regulatory, and legal information related to wireless networking. MAN US WIRELESS NET GDE R0 7/01 10 www.gateway.com
1 | User Manual Section 1 | Users Manual | 3.72 MiB |
Solo1200.book Page i Friday, May 25, 2001 10:48 AM Contents 1 Checking Out Your Gateway Solo 1200 . 1 Front . 2 Left . 3 Right . 4 Back . 6 Bottom . 7 Identifying your model . 8 Accessories . 9 2 Getting Started. 11 Connecting the AC adapter . 12 Protecting from power source problems . 14 Starting your notebook . 15 Waking up your notebook . 16 Turning off your notebook . 17 Status indicators . 18 Using the keyboard . 20 Keys . 21 System key combinations . 22 Multi-function buttons . 24 Using the EZ Pad touchpad . 26 Using the touchpad . 27 Using the rocker switch . 28 Connecting the modem . 29 Connecting to an Ethernet network . 30 Broadband Internet connections . 31 Installing a printer, scanner, or other peripheral device . 32 3 Getting Help . 33 HelpSpot . 34 HelpSpot Videos . 36 Online help . 37 Gateway Web site . 38 4 Windows Basics . 41 About the Windows environment . 42 Desktop items . 43 Window items . 45 Using the Start menu . 47 i Solo1200.book Page ii Friday, May 25, 2001 10:48 AM Working with files and folders . 48 About drives . 48 About folders and files . 50 Copying and moving files and folders . 51 Deleting files and folders . 53 Browsing for files and folders . 55 Searching for files . 56 Using the Windows Search utility . 57 Working with documents . 59 Creating a new document . 60 Saving a document . 61 Opening a document . 62 Printing a document . 63 Shortcuts . 64 Transferring software and hardware from your old computer . 65 Transferring files . 65 Transferring Internet settings . 67 Reinstalling your old printer or scanner . 68 Reinstalling your old programs . 69 5 Using the Internet . 71 Learning about the Internet . 72 Setting up an Internet account . 73 Accessing your Internet account . 74 Using the World Wide Web . 75 Connecting to a Web site . 76 Downloading files . 77 Using e-mail . 78 Sending e-mail . 78 Checking your e-mail . 79 6 Using Multimedia . 81 Using Drives . 82 Using diskettes . 82 Using the CD drive . 83 Adjusting the volume . 85 Listening to music CDs . 87 Recording and playing audio . 88 Playing audio and video files with Windows Media Player . 90 Using MusicMatch . 91 Playing CDs . 91 Creating music files . 92 Editing track information . 93 ii Solo1200.book Page iii Friday, May 25, 2001 10:48 AM Building a music library . 94 Changing the music library display settings . 95 Listening to Internet radio . 96 Using advanced features . 97 7 Sending and Receiving Faxes . 99 Setting up your cover page . 100 Sending a fax . 103 Faxing from programs . 105 Receiving and viewing a fax . 106 8 Managing Power . 107 Monitoring the battery charge . 108 Recharging the battery . 108 Changing batteries . 109 Extending battery life . 111 Conserving battery power . 111 Using alternate power sources . 111 Changing power modes . 112 Changing automatic power settings . 113 9 Travel Tips . 119 Modem . 120 Radio frequency wireless connections . 120 Files . 121 Security . 121 Power . 122 10 Customizing Your Notebook . 123 Adjusting the screen and desktop settings . 124 Adjusting the color depth . 124 Adjusting the screen area . 126 Applying a color scheme . 127 Changing the desktop background . 129 Selecting a screen saver . 131 Changing the touchpad settings . 133 Programming the multi-function buttons . 135 Allocating system memory . 136 11 Upgrading Your Notebook . 137 Adding a PC Card . 138 Preventing static electricity discharge . 140 iii Solo1200.book Page iv Friday, May 25, 2001 10:48 AM Installing memory . 141 Replacing the hard drive . 145 12 Networking Your Computer. 147 Using a network . 148 Sharing a single Internet connection . 148 Sharing drives . 148 Sharing peripherals . 149 Streaming audio and video files . 149 Playing multi-player games . 149 Introducing the Gateway Connected Home . 150 Components of a Gateway Connected Home . 151 Selecting a network connection . 152 Wired connections . 152 Wireless connections . 153 Assessing your connection needs . 154 Comparing data transfer speed . 157 Network shopping list . 159 HPNA . 159 Ethernet . 160 Wireless Ethernet . 161 Bluetooth . 161 For more information . 162 13 Maintaining Your Notebook. 163 Caring for your computer . 163 Creating an emergency startup diskette . 165 Protecting your computer from viruses . 167 Managing hard drive space . 169 Checking hard drive space . 169 Using Disk Cleanup . 170 Scanning the hard drive for errors . 171 Defragmenting the hard drive . 173 Backing up files . 175 Using Maintenance Wizard . 176 Recalibrating the battery . 177 Cleaning your computer . 178 Cleaning the exterior . 178 Cleaning the keyboard . 179 Cleaning the screen . 179 Cleaning the mouse . 179 iv Solo1200.book Page v Friday, May 25, 2001 10:48 AM 14 Reinstalling Device Drivers . 181 Reinstalling device drivers . 182 Updating device drivers . 184 15 Restoring Software . 187 Reinstalling Windows Me . 188 Reinstalling programs . 189 16 Troubleshooting . 191 Safety guidelines . 191 First steps . 192 Software support tools . 193 Troubleshooting . 194 CD drive . 194 Device installation . 195 Diskette drive . 196 File management . 197 Hard drive . 198 Internet . 199 Keyboard . 200 LCD panel . 200 Memory . 201 Modem . 201 Mouse . 206 Networks . 206 Passwords . 207 PC Cards . 207 Power . 207 Printer . 208 ScanDisk . 209 Sound . 210 Video . 210 Telephone support . 211 Before calling Gateway Technical Support . 211 Telephone numbers . 212 Tutoring and training . 213 Self-help . 213 Tutoring . 213 Training . 214 v Solo1200.book Page vi Friday, May 25, 2001 10:48 AM A Safety, Regulatory, and Legal Information. 215 Index. 231 vi Solo1200.book Page 1 Friday, May 25, 2001 10:48 AM Checking Out Your Gateway Solo 1200 1 Tips & Tricks To access the contents of this manual while you are traveling, download an electronic copy from www.gateway.com/support/manlib/. www.gateway.com 1 Solo1200.book Page 2 Friday, May 25, 2001 10:48 AM Chapter 1: Checking Out Your Gateway Solo 1200 Front Cover release latch Component Description Cover release latch Open notebook cover by pressing the release latch. 2 www.gateway.com Solo1200.book Page 3 Friday, May 25, 2001 10:48 AM Left Left PC Card eject button PC Card slot Diskette drive Diskette drive eject button Component Icon Description PC Card eject button PC Card slot Diskette drive Diskette drive eject button Press the eject button to remove a PC Card from the PC Card slot. Insert one Type I, II, or III PC Card into this slot. For more information, see Adding a PC Card on page 138. Insert a standard 3.5-inch diskette into this drive. For more information, see Using diskettes on page 82. Press the eject button to remove a diskette from the drive. www.gateway.com 3 Solo1200.book Page 4 Friday, May 25, 2001 10:48 AM Chapter 1: Checking Out Your Gateway Solo 1200 Right CD drive CD drive indicator CD drive eject button Microphone jack Modem jack Headphone jack Power indicator Battery charge indicator Component CD drive Icon Description Insert CDs into this drive. For more information, see Using the CD drive on page 83. CD drive indicator Lights up when the computer is accessing the CD drive. CD drive eject button Press the eject button to eject the disc tray from the drive. Microphone jack Plug a microphone into this jack. Headphone jack Plug headphones or amplified speakers into this jack. Modem jack Plug a telephone cord into this jack. Battery charge indicator The LED shows the battery activity and status. I Green battery is fully charged. I Orange battery is being charged. I Red battery is low. I Blinking and red battery is very low. I Blinking and orange battery is malfunctioning. 4 www.gateway.com Solo1200.book Page 5 Friday, May 25, 2001 10:48 AM Right Component Power indicator Icon Description Lights up when the notebook is turned on and shows notebook power status:
I LED on notebook is ON. I LED off notebook is OFF or in Hibernate. I LED flashing notebook is in Standby. www.gateway.com 5 Solo1200.book Page 6 Friday, May 25, 2001 10:48 AM Chapter 1: Checking Out Your Gateway Solo 1200 Back USB ports Parallel port Fan Monitor port Kensington lock slot Power connector Ethernet jack Component USB ports Parallel port Fan Monitor port Icon Description Plug USB (Universal Serial Bus) devices (such as a USB Iomega Zip drive, printer, scanner, or camera) into these ports. Plug a parallel printer into this port. Helps cool internal components. Do not block or insert objects into these slots. Plug an external (VGA) monitor into this port. Kensington lock slot Secure your computer to an object by connecting a Kensington cable lock to this slot. Ethernet jack (optional) Plug a 10/100 Ethernet network cable into this jack. For more information, see Connecting to an Ethernet network on page 30 and Networking Your Computer on page 147. Power connector Plug the AC adapter cable into this connector. 6 www.gateway.com Solo1200.book Page 7 Friday, May 25, 2001 10:48 AM Bottom Hard drive assembly Certificate of authenticity label Memory bay Battery release latch Battery Bottom System identification label Component Icon Description Hard drive assembly Remove this assembly to replace the hard drive. Certificate of Authenticity label Find the registration key for the operating system on this label. Memory bay Install a memory module in this bay. Battery release latch Slide to release the battery. Battery Insert the battery into this bay. System identification label Find the product model number and serial number on this label. www.gateway.com 7 Solo1200.book Page 8 Friday, May 25, 2001 10:48 AM Chapter 1: Checking Out Your Gateway Solo 1200 Identifying your model The label on the bottom of your computer contains information that identifies your notebook model. Gateway Technical Support will need this information if you call for assistance. Label information varies by model. Gateway model number Gateway serial number Revision code and display type/
processor size Internal wireless devices Gateway part number 8 www.gateway.com Solo1200.book Page 9 Friday, May 25, 2001 10:48 AM Accessories Accessories Gateway offers accessories that can help you make the most of using your notebook. Batteries and automobile/airplane power adapters If you run your notebook on battery power for extended periods, you may want to buy an additional battery so that you can swap batteries when necessary. With an automobile/airplane power adapter, you can save battery power by plugging your notebook into an automobile cigarette lighter or an airplane in-flight power receptacle. Carrying cases Gateway has large-capacity carrying cases if you need additional space for accessories or supplies. External devices You can attach external devices such as a keyboard, mouse, printer, or monitor to your notebook. Memory Large programs, such as multimedia games or graphics programs, use a lot of memory. If your programs are running more slowly than you think they should, try adding more memory. Printers You can attach many types of printers to your computer. The most common types are inkjet and laser printers, which print in color or black and white. Inkjet printers and cartridges are relatively inexpensive, but usually they are slower than laser printers. Using an inkjet color printer, you can print pictures, banners, greeting cards, as well as documents. Laser printers and cartridges are more expensive, but usually they print much faster than inkjet printers. Laser printers are better than inkjet printers when you are printing large documents. www.gateway.com 9 Solo1200.book Page 10 Friday, May 25, 2001 10:48 AM Chapter 1: Checking Out Your Gateway Solo 1200 10 www.gateway.com Solo1200.book Page 11 Friday, May 25, 2001 10:48 AM Getting Started 2 This chapter provides basic information about your Gateway notebook. Read this chapter to find out:
I How to connect the AC adapter I How to start and turn off your notebook I How to use the keyboard I How to use the EZ Pad touchpad I How to connect the modem I How to connect to a network I How to install peripheral devices Warning Important Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11b (also known as wireless Ethernet or Wifi) and Bluetooth communication devices are examples of devices that provide wireless communication. If your system came equipped with an internal radio frequency wireless device, see Safety, Regulatory, and Legal Information on page 215 for general wireless regulatory and safety guidelines. To find out if your system has an internal wireless device, check the label (see Identifying your model on page 8. www.gateway.com 11 Solo1200.book Page 12 Friday, May 25, 2001 10:48 AM Chapter 2: Getting Started Connecting the AC adapter You can run your notebook using an AC adapter or the notebook battery. The battery was shipped to you partially charged. You should use the AC adapter right away to fully charge the battery. Allow 24 hours for the battery to fully charge. Important If the battery is not fully charged before you use your notebook on battery power for the first time, the battery life may be much shorter than you expect. If the battery life seems short even after being charged for 24 hours, the battery may need to be recalibrated. For information on recalibrating the battery, see Recalibrating the battery on page 177. To connect the AC adapter:
1 Connect the power cord to the AC adapter. Warning Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or the notebook may be damaged. 12 www.gateway.com Solo1200.book Page 13 Friday, May 25, 2001 10:48 AM 2 Connect the AC adapter to your notebooks power connector. Connecting the AC adapter 3 Plug the power cord into an AC power outlet. The battery charging indicator light turns on. If the battery charging indicator light does not turn on, disconnect the adapter from your notebook and repeat Step 2. 4 When you finish using your notebook the first time, turn the notebook off and leave the notebook connected to AC power for at least 24 hours. Warning Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters. www.gateway.com 13 Solo1200.book Page 14 Friday, May 25, 2001 10:48 AM Chapter 2: Getting Started Protecting from power source problems During a power surge, the voltage level of electricity coming into your computer can increase to far above normal levels and cause data loss or system damage. Protect your computer and peripherals by connecting them to a surge protector, which will absorb voltage surges and prevent them from reaching your computer. Warning High voltages can enter your computer through both the power cord and the modem connection. Protect your computer by using a surge protector. If you have a telephone modem, use a surge protector that has a modem jack. If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem. 14 www.gateway.com Solo1200.book Page 15 Friday, May 25, 2001 10:48 AM Starting your notebook Starting your notebook To start the notebook:
1 Open your notebook by pressing the latch on the front of your notebook and lifting the LCD panel. 2 Press the power button located above the keyboard. Power button www.gateway.com 15 Solo1200.book Page 16 Friday, May 25, 2001 10:48 AM Chapter 2: Getting Started The power button is preset to On/Off mode. However, you can also set it to function in Standby/Resume mode. For instructions on changing the power button mode, see Changing automatic power settings on page 113. 3 If you are starting your computer for the first time, follow the on-screen instructions to set up your computer. Waking up your notebook When you have not used your notebook for several minutes, it will go into a power-saving mode called Standby. While in Standby, the power indicator light flashes. If your notebook has gone into Standby mode, wake it up by pressing the power button. For more information on changing power-saving settings, see Managing Power on page 107. 16 www.gateway.com Solo1200.book Page 17 Friday, May 25, 2001 10:48 AM Turning off your notebook Turning off your notebook To turn off your notebook:
opens. 1 Click Start, then select Shut Down. The Shut Down Windows dialog box 2 Select Shut down. 3 Click OK. Windows shuts down and turns off your notebook. Important If for some reason you cannot use the Shut down option in Windows to turn off your notebook, press and hold the power button for about five seconds. www.gateway.com 17 Solo1200.book Page 18 Friday, May 25, 2001 10:48 AM Chapter 2: Getting Started Status indicators Caps lock Pad lock Diskette drive Scroll lock Hard drive CD drive 18 www.gateway.com Solo1200.book Page 19 Friday, May 25, 2001 10:48 AM Status indicators This light turns on... When... Caps Lock is turned on. Pad Lock is turned on. 1 Scroll Lock is turned on. The notebook is accessing the diskette drive. The notebook is accessing the hard drive. The notebook is accessing the CD drive. www.gateway.com 19 Solo1200.book Page 20 Friday, May 25, 2001 10:48 AM Chapter 2: Getting Started Using the keyboard Your notebook features a full-size keyboard that has the full functionality of a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations, and the Pad Lock keys for the numeric keypad. You can attach an external keyboard to the notebook using a USB port. You do not need to shut down the notebook to connect a USB keyboard. System keys Numeric keypad System keys Navigation keys FN key Windows key Windows key Application key Arrow keys 20 www.gateway.com Solo1200.book Page 21 Friday, May 25, 2001 10:48 AM Keys Component Icon Description Using the keyboard Function keys Numeric keypad System keys Navigation keys FN key Windows key Application key Arrow keys Press these keys labeled F1 to F12 to perform actions in programs. For example, pressing F1 may open help. Each program uses different function keys for different purposes. Refer to the program documentation to find out more about the function key actions. Use these keys to type numbers when numeric keypad is turned on. Press FN+PAD LOCK to turn on the numeric keypad. Press these green or blue-colored keys in combination with the FN key to perform a specific action. Press these keys to move the cursor to the beginning of a line, to the end of a line, up the page, down the page, to the beginning of a document, or to the end of a document. Press the FN key in combination with a green or blue-colored system key (such as STANDBY, or PAUSE) to perform a specific action. Press to open the Windows Start menu. These keys can also be used in combination with other keys to open utilities like F (Search utility), R (Run utility), and E (Explorer utility). Press for quick access to shortcut menus and help assistants in Windows. Press these keys to move the cursor up, down, right, or left. www.gateway.com 21 Solo1200.book Page 22 Friday, May 25, 2001 10:48 AM Chapter 2: Getting Started System key combinations When you press the FN key and a system key at the same time, the notebook performs an action identified by the green or blue text on the key. Press and hold FN while pressing this system key... To... Display the power status box in the upper left corner of your screen. The menu shows the battery charge level, the BIOS version, and whether the AC adapter is being used. Press the key combination again to close this box. Toggle the notebook screen between the LCD, an external monitor, or both at the same time. A monitor must be plugged into the monitor port on the notebook. Enter Standby mode. Press the power button to leave Standby mode. Turn on Pad Lock so you can use the numeric keypad. Press this key combination again to turn off Pad Lock. The Pad Lock status indicator lights up while this function is turned on. Pause the text scrolling in a DOS screen. The Scroll Lock status indicator appears when this function is turned on. Press the key combination again to continue scrolling. (This function is only available in some programs.) Pause execution of a DOS program. (This function is only available in some programs.) Stop the currently running DOS program. (This function is only available in some programs.) Increase the volume. 22 www.gateway.com Solo1200.book Page 23 Friday, May 25, 2001 10:48 AM Using the keyboard Press and hold FN while pressing this system key... To... Decrease the volume. Mute the volume. www.gateway.com 23 Solo1200.book Page 24 Friday, May 25, 2001 10:48 AM Chapter 2: Getting Started Multi-function buttons E-mail Internet Help User-defined shortcut Button E-mail Internet Icon Press to... Open your e-mail program. Open your Web browser. 24 www.gateway.com Solo1200.book Page 25 Friday, May 25, 2001 10:48 AM Using the keyboard Button Help Icon Press to... Open online help. User-defined shortcut Open the program you assign to this key. www.gateway.com 25 Solo1200.book Page 26 Friday, May 25, 2001 10:48 AM Chapter 2: Getting Started Using the EZ Pad touchpad The EZ Pad consists of a touchpad, two buttons, and a rocker switch. Touchpad Left touchpad button Rocker switch Right touchpad button When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. You can use the EZ-Pad left and right buttons below the touchpad to select objects. You can scroll, zoom, autoscroll, and pan using the rocker switch between the touchpad buttons. Scrolling capabilities are available in some Windows applications, including Microsoft Office. 26 www.gateway.com Solo1200.book Page 27 Friday, May 25, 2001 10:48 AM Using the touchpad To... Do this... Move the pointer on the screen. Select an object on the screen. Start a program or open a file or folder. Access a shortcut menu or find more information about an object on the screen. Using the EZ Pad touchpad Move your finger around on the touchpad. If you run out of space on your touchpad and need to move the pointer farther, lift your finger, move it to the middle of the touchpad, then continue moving your finger. Position the pointer over the object. Press the left button below the touchpad once. This action is called clicking. Position the pointer over the object. Press the left button below the touchpad twice in rapid succession. This action is called double-clicking. Position the pointer over the object. Quickly press and release the right button once. This action is called right-clicking. www.gateway.com 27 Solo1200.book Page 28 Friday, May 25, 2001 10:48 AM Chapter 2: Getting Started To... Do this... Move an object on the screen. then drag Position the pointer over the object. Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it. Using the rocker switch To... Do this... Scroll up/down Press forward or backward on the rocker switch to scroll through documents. Zoom in/out Press and hold the CTRL key as you apply pressure to the rocker switch. Data zoom Autoscroll Pan Press and hold the SHIFT key as you rock the switch to jump to a hyperlink, return to previous Web sites using Internet Explorer, or expand or collapse menu trees in Windows Explorer. Click both sides of the rocker switch and let go once. The document continues flowing until you use a keystroke, mouse click, or additional rocker action to quit scrolling. Hold down both sides or the middle of the rocker switch and swipe your finger across the Touchpad to scroll quickly, either vertically or horizontally. Lift your finger from the touchpad to quit scrolling. 28 www.gateway.com Solo1200.book Page 29 Friday, May 25, 2001 10:48 AM Connecting the modem Connecting the modem If your notebook has a modem jack, the notebook has a built-in V.92 56K modem. Caution To reduce the risk of fire, use only a No. 26 AWG or larger telecommunications line cord. To connect the modem:
1 Insert one end of the telephone cord into the modem jack on the right side of the notebook. 2 Insert the other end of the telephone cord into a telephone wall jack. The modem will not work with digital or PBX telephone lines. 3 Start your notebook, then start your communications software. www.gateway.com 29 Solo1200.book Page 30 Friday, May 25, 2001 10:48 AM Chapter 2: Getting Started Connecting to an Ethernet network If your notebook has a network jack, you can connect it to a 10/100 Ethernet network. To connect to a network:
back of the notebook. 1 Insert one end of the network cable into the network jack on the 2 Insert the other end of the network cable into a network wall jack. Ask your network administrator to help you select the correct network jack. Your notebook is now physically connected to the network. Your network administrator can help you log onto your network. 30 www.gateway.com Solo1200.book Page 31 Friday, May 25, 2001 10:48 AM Connecting to an Ethernet network Broadband Internet connections You can use your computers Ethernet jack for more than just networking. Many broadband Internet connections, such as cable modems and DSL modems, connect to your computers Ethernet jack. For more information, see Using the Internet on page 71 and Networking Your Computer on page 147. www.gateway.com 31 Solo1200.book Page 32 Friday, May 25, 2001 10:48 AM Chapter 2: Getting Started Installing a printer, scanner, or other peripheral device Your computer has two Universal Serial Bus (USB) ports and a parallel printer port. These ports are used for connecting peripheral devices such as printers, scanners, and digital cameras to your computer. USB ports support plug-and-play and hot swapping, which means that your computer will usually recognize such a device whenever you plug it into the appropriate port. When you use a USB device for the first time, your computer will prompt you to install any software the device needs. After doing this, you can disconnect and reconnect the device at any time. Parallel devices are not plug-and-play. Refer to the device documentation for detailed information and installation instructions. 32 www.gateway.com Solo1200.book Page 33 Friday, May 25, 2001 10:48 AM Getting Help 3 This chapter tells you about additional information resources available to help you use your computer. It includes the following topics:
I HelpSpot I Online help I Gateway Web site Tips & Tricks To access the contents of this manual while you are traveling, download an electronic copy from www.gateway.com/support/manlib/. www.gateway.com 33 Solo1200.book Page 34 Friday, May 25, 2001 10:48 AM Chapter 3: Getting Help HelpSpot HelpSpot is an easily accessible collection of Help information, troubleshooters, instructional videos, and automated support. Use HelpSpot to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. To start HelpSpot:
I Click Start, then select Help.
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Double-click the Gateway Help and Support desktop icon. HelpSpot opens. If this is the first time you have started HelpSpot on your computer, you will experience a brief wait while HelpSpot builds the help database, then HelpSpot will display an introductory video. 34 www.gateway.com Solo1200.book Page 35 Friday, May 25, 2001 10:48 AM You can find help information by clicking a link, performing a search, or browsing the index. To learn about how to work with documents and programs, use your mouse, and other topics, click the Getting Started link on the HelpSpot main page. HelpSpot www.gateway.com 35 Solo1200.book Page 36 Friday, May 25, 2001 10:48 AM Chapter 3: Getting Help HelpSpot Videos HelpSpot contains several short videos to help introduce you to new concepts or show you how to perform various tasks. To play a HelpSpot video:
I To watch a video in HelpSpot, click Videos on the HelpSpot navigation bar, then click a video title. The video plays. 36 www.gateway.com Solo1200.book Page 37 Friday, May 25, 2001 10:48 AM Online help Online help Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. Most online help information can be accessed by selecting a topic from a Help menu or by clicking a Help button. You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. www.gateway.com 37 Solo1200.book Page 38 Friday, May 25, 2001 10:48 AM Chapter 3: Getting Help Gateway Web site Gateway provides a variety of information on its Web site to help you use your computer. Visit the Gateway Web site at www.gateway.com for:
I Technical documentation and product manuals I Technical tips and support I Hardware drivers I A glossary of computer terms I Frequently asked questions (FAQs) For more information about connecting to the Internet, see Learning about the Internet on page 72. 38 www.gateway.com Solo1200.book Page 39 Friday, May 25, 2001 10:48 AM You can access the following resources through the Gateway Web site or through HelpSpot:
Gateway Web site Resource Service description Gateway Update Utility This utility automatically finds, downloads, and installs the latest drivers for your Gateway-supplied hardware. Chat with Gateway CoPilot Chat with Search Assistant Use this remote-help utility that allows Gateway to deliver live person-to-person computer support to you. Any time you engage in a live chat session, a Gateway support representative has the ability to resolve your in-warranty technical issue in real time. This is done by simultaneously viewing your desktop, controlling the mouse and keyboard, and chatting with you. Engage in a live Internet chat session to help you find data on the Gateway.com technical support Web site. If the assistants cannot direct you to the solution on the technical support site, they will refer you to the area or department that can. Location www.gateway.com/
support/index.shtml www.gateway.com/
support/index.shtml
-OR-
HelpSpot www.gateway.com/
support/index.shtml
-OR-
HelpSpot E-mail Tech Support Get the answers to your technical inquiries by e-mail from a Gateway Technical Support representative. www.gateway.com/
support/index.shtml E-mail a Friend Send a link for the Web page you are currently viewing on the Gateway Web site to anyone in the world with an e-mail address. www.gateway.com/
support/index.shtml Frequently Asked Questions Chat with Customer Service Get the answers to many of our most common customer service-related questions. www.gateway.com/
support/index.shtml Engage in a live Internet chat session with a Gateway Customer Service Assistant about a non-technical issue. www.gateway.com/
support/index.shtml
-OR-
HelpSpot E-mail Customer Service Get the answers to your non-technical inquiries by e-mail from a Gateway Customer Service Assistant. www.gateway.com/
support/index.shtml www.gateway.com 39 Solo1200.book Page 40 Friday, May 25, 2001 10:48 AM Chapter 3: Getting Help Resource Service description Chat with eSales Advisor Order Status Get a personalized look at what system is best suited for your own individual needs. To use this service, fill out the eSales Advisor Questionnaire. The eSales Advisor will contact you by telephone and discuss the Gateway solution that best fits your needs. Get information on whether your order has been received, is in production, or has been shipped. You will also be given an estimated or actual shipping date, depending on the status. This information is updated daily and is available 24 to 36 hours after an order is placed. Location www.gateway.com
-OR-
HelpSpot www.gateway.com 40 www.gateway.com Solo1200.book Page 41 Friday, May 25, 2001 10:48 AM Windows Basics 4 Read this chapter to get basic information on how to:
I Work on the Windows desktop I Manage files and folders I Work with documents I Use shortcuts I Transfer software from your old computer HelpSpot For more information on using Windows, double-click the HelpSpot icon on your desktop. www.gateway.com 41 Solo1200.book Page 42 Friday, May 25, 2001 10:48 AM Chapter 4: Windows Basics About the Windows environment After your computer starts, the first screen you see is the Windows desktop. The desktop is like the top of a real desk. Think of the desktop as your personalized work space where you open programs and perform other tasks. Your desktop may be different from the example shown below, depending on how your computer is set up. 42 www.gateway.com Solo1200.book Page 43 Friday, May 25, 2001 10:48 AM About the Windows environment Desktop items Icons are graphic representations of objects on the desktop that you select and open, such as a drive, folder, file, or program. Buttons are graphic representations of controls that you use to open windows or apply changes. Desktop icons, buttons, and elements Description The My Computer icon provides access to drives and other computer controls. Double-click the My Computer icon to view the drives and folders on your computer. My Documents is a folder where you store your personal files. You can create other folders to save files in, but My Documents is easy to find because it is on the desktop. Double-click the My Documents icon to view your personal files and folders. The Recycle Bin is where files, folders, and programs that you discarded are stored. You must empty the Recycle Bin to permanently delete them from your computer. For instructions on how to use the Recycle Bin, see Deleting files and folders on page 53. Microsoft Internet Explorer is a program called a browser that lets you view Web sites and Web pages on the Internet. Double-click the Internet Explorer icon to open the browser. The America Online Included icon lets you connect to the America Online ISP (Internet Service Provider). Double-click the America Online Included icon to dial the service. Gateway has provided an easily accessible interactive guide called HelpSpot. This guide is designed to provide help information and let you quickly discover and use the features of your computer. Double-click the HelpSpot icon to begin. www.gateway.com 43 Solo1200.book Page 44 Friday, May 25, 2001 10:48 AM Chapter 4: Windows Basics Desktop icons, buttons, and elements Description The Start button provides access to programs, files, help for Windows and other programs, and computer tools and utilities. Click the Start button, then open a file or program by clicking (selecting) an item on the menu that opens. The taskbar is the bar at the bottom of the screen. It contains the Start button on the left and a clock on the right. Other buttons on the taskbar represent programs that are running. Click a programs button on the taskbar to open the programs window. 44 www.gateway.com Solo1200.book Page 45 Friday, May 25, 2001 10:48 AM Window items About the Windows environment When you double-click the icon for a drive, folder, file, or program, a window opens on the desktop. This example shows the Local Disk (C:) window, which opens after double-clicking the Local Disk (C:) icon in the My Computer window. Title bar Menu bar Close button Maximize button Minimize button www.gateway.com 45 Solo1200.book Page 46 Friday, May 25, 2001 10:48 AM Chapter 4: Windows Basics Every program window looks a little different because each has its own menus, icons, and controls. Most windows include these items:
Window item Description The title bar is the horizontal bar at the top of a window that shows the name of the program. Clicking the minimize button reduces the active window to a button on the taskbar. Clicking the program button in the taskbar opens the window again. Clicking the maximize button expands the active window to fit the entire screen. Clicking the maximize button again restores the window to its former size. Clicking the close button closes the active window or program. Clicking an item on the menu bar starts an action such as Print or Save. 46 www.gateway.com Solo1200.book Page 47 Friday, May 25, 2001 10:48 AM Using the Start menu Using the Start menu You can start programs, open files, customize your system, get help, search for files and folders, and more using the Start menu. To open the Start menu:
I Click the Start button on the lower left of the Windows desktop. The Start menu opens showing you the first level of menu items. When you move the mouse pointer over any menu item that has an arrow next to it, another menu, or submenu, opens and reveals related files, programs, or commands. Click a file or program to open it. www.gateway.com 47 Solo1200.book Page 48 Friday, May 25, 2001 10:48 AM Chapter 4: Windows Basics Working with files and folders You can organize your files and programs to suit your preferences much like you would store information in a file cabinet. You can store these files in folders and copy, move, and delete the information just as you would reorganize and throw away information in a file cabinet. HelpSpot For more information on working with files and folders, double-click the HelpSpot icon on your desktop. About drives Drives are like file cabinets because they hold files and folders. A computer almost always has more than one drive. Each drive has a letter, usually Local Disk (C:) for the hard drive and 3 Floppy (A:) for the diskette drive. You may also have more drives such as a CD drive. To view the drives on your computer:
I Double-click the My Computer icon on your desktop. Drives 48 www.gateway.com Solo1200.book Page 49 Friday, May 25, 2001 10:48 AM Working with files and folders To see the files and folders on a drive:
I Double-click the drive icon. If you do not see the contents of a drive after you double-click its icon, click View the entire contents of this drive. www.gateway.com 49 Solo1200.book Page 50 Friday, May 25, 2001 10:48 AM Chapter 4: Windows Basics About folders and files Folders are much like the folders in a file cabinet. They contain files and other folders. Files are much like paper documentsletters, spreadsheets, and picturesthat you keep on your computer. In fact, all information on a computer is stored in files. Folders Files To create a folder:
window opens. 1 Double-click the My Computer icon on the desktop. The My Computer 2 Double-click the drive or folder, for example 3 Floppy (A:) or Local Disk (C:), where you want to put the new folder. The drive or folder window opens. If you do not see the contents of the drive or folder, click View the entire contents of [this drive or this folder]. 3 Select File, then New, then Folder. The new folder is created. 4 Type a name for the folder, then press ENTER. The new folder name appears under the folder. 50 www.gateway.com Solo1200.book Page 51 Friday, May 25, 2001 10:48 AM Working with files and folders Copying and moving files and folders The skills you need to copy and move files are copying, cutting, and pasting. When you copy and paste a selection, you place a copy of the file you selected on the Windows clipboard, which stores it. Then, when you decide what folder you want the copy to go in (the destination folder), you paste it there. When you cut and paste a selection, you remove the file from its folder and place the file on the Windows clipboard. When you decide where you want the file to go, you paste it there. Important The clipboard stores whatever you cut or copy until you cut or copy again. Then the clipboard contains the new information only. Therefore, you can paste copies of a file into more than one place, but as soon as you copy or cut a file again, the old file is deleted from the clipboard. To copy a file or folder to another folder:
1 Right-click the file or folder that you want to copy. A menu opens on the desktop. 2 Select Copy from the menu. 3 Open the destination folder. 4 With the pointer inside the destination folder, press the right mouse button. 5 Select Paste. A copy of the file or folder appears in the new location. www.gateway.com 51 Solo1200.book Page 52 Friday, May 25, 2001 10:48 AM Chapter 4: Windows Basics To move a file or folder to another folder:
1 Right-click the file or folder that you want to move. A menu opens on the desktop. 2 Select Cut from the menu. 3 Open the destination folder. 4 With the pointer inside the destination folder, press the right mouse button. 5 Select Paste. The file or folder you moved appears in its new location and is removed from its old location. 52 www.gateway.com Solo1200.book Page 53 Friday, May 25, 2001 10:48 AM Working with files and folders Deleting files and folders When you throw away paper files and folders, you take them from the file cabinet and put them in a trash can. Eventually the trash can is emptied. In Windows, you throw away files and folders by first moving them to Windows trash can, the Recycle Bin, where they remain until you decide to empty the bin. You can recover any file in the Recycle Bin as long as the bin has not been emptied. To delete files or folders:
1 In My Computer or Windows Explorer, select the files or folders that you want to delete. For instructions on how to select multiple files and folders, see Shortcuts on page 64. 2 Select File, then Delete. Windows moves the files and folders to the Recycle Bin. To recover files or folders from the Recycle Bin:
1 Double-click the Recycle Bin icon. The Recycle Bin window opens listing the files and folders you have thrown away since you last emptied it. 2 Select the files or folders that you want to restore. For instructions on how to select multiple files and folders, see Shortcuts on page 64. Select File, then Restore. Windows returns the deleted files or folders to their original locations. www.gateway.com 53 Solo1200.book Page 54 Friday, May 25, 2001 10:48 AM Chapter 4: Windows Basics To empty the Recycle Bin:
Caution Emptying the Recycle Bin permanently erases any files or folders in the bin. These files cannot be restored. 1 Double-click the Recycle Bin icon on the desktop. The Recycle Bin window opens. 2 Click File, then Empty Recycle Bin. Windows asks you if you are sure that you want to empty the bin. 3 Click Yes. Windows permanently deletes all the files in the Recycle Bin. 54 www.gateway.com Solo1200.book Page 55 Friday, May 25, 2001 10:48 AM Working with files and folders Browsing for files and folders A file or folder that you need is rarely right on top of your Windows desktop. It is usually on a drive inside a folder that may be inside yet another folder, and so on. Windows drives, folders, and files are organized in the same way as a real file cabinet in that they may have many levels (usually many more levels than a file cabinet, in fact). So you usually will have to search through levels of folders to find the file or folder that you need. This is called browsing. To browse for a file:
1 Double-click the My Computer icon on the desktop. 2 Double-click the drive or folder that you think contains the file or folder that you want to find. 3 Continue double-clicking folders and their subfolders until you find the file or folder you want. (If you do not see the contents of a folder, click View the entire contents of this folder.) www.gateway.com 55 Solo1200.book Page 56 Friday, May 25, 2001 10:48 AM Chapter 4: Windows Basics Searching for files If you are looking for a particular file or folder or a set of files or folders that have characteristics in common, but you do not remember where they are stored on your hard drive, you can use the Search utility in Windows to search by:
I Name or part of a name I Creation date I Modification date I File type I Text contained in the file I Time period in which it was created or modified You can also combine search criteria to refine searches. Files and folders found using these utilities can be opened, copied, cut, renamed, or deleted directly from the list in the results window. 56 www.gateway.com Solo1200.book Page 57 Friday, May 25, 2001 10:48 AM Using the Windows Search utility Searching for files To find files and folders using the Search utility:
1 Click Start, then select Search, then For Files or Folders. The search dialog box opens. 2 If you want to search by file or folder name, type in all or part of the file or folder name in the Search for files or folders named box in the left pane of the window. I If you type all of the name, Search will list all files and folders of that name. I If you type part of the name, Search will list all of the file and folder names containing the letters you typed. www.gateway.com 57 Solo1200.book Page 58 Friday, May 25, 2001 10:48 AM Chapter 4: Windows Basics 3 Click Search Now. When the search is completed, Windows lists the files and folders whose names contain the text that you searched for. 4 Open a file, folder, or program by double-clicking the name in the list. Using advanced search options Search can find files meeting more criteria than file name. You can select options to narrow your search by clicking Search Options and selecting the options that you want:
I Date searches for files that were created or modified on a specific date or during a specific period. I Size searches for files of a specific size. I Type searches for files of a specific type, such as a program or a text document. I Advanced Options give you access to further search options. 58 www.gateway.com Solo1200.book Page 59 Friday, May 25, 2001 10:48 AM Working with documents Working with documents Documents are commonly word processing files, spreadsheet files, or other similar files. The basic methods of creating, saving, opening, and printing a document apply to most of these types of files. The following examples illustrate the concepts for creating, saving, opening, and printing a document in Microsoft Word. Though these examples use Microsoft Word, similar procedures apply to other programs such as Microsoft Excel, Microsoft Works, and Microsoft Publisher. For more information about using a program, select Help on the menu bar. www.gateway.com 59 Solo1200.book Page 60 Friday, May 25, 2001 10:48 AM Chapter 4: Windows Basics Creating a new document HelpSpot For more information on creating a document, double-click the HelpSpot icon on your desktop. To create a new document:
1 Click Start, then select Programs, then Microsoft Word. Microsoft Word starts and a blank document opens. 2 Select File, then select New. The New dialog box opens. 3 Click a tab for the type of document you want to create, select a document template style, then click OK. The document template opens. 4 Begin composing your document. Use the menus and toolbar buttons at the top of the window to format the document. 60 www.gateway.com Solo1200.book Page 61 Friday, May 25, 2001 10:48 AM Working with documents Saving a document After you create a document, you need to save it if you want to use it later. HelpSpot For more information on saving a document, double-click the HelpSpot icon on your desktop. To save a document in Microsoft Word:
1 Select File, then Save. The Save As dialog box opens. 2 Select the folder in which you plan to save the file from the Save in list. 3 Type the new file name. File folder File name 4 Click Save. www.gateway.com 61 Solo1200.book Page 62 Friday, May 25, 2001 10:48 AM Chapter 4: Windows Basics Opening a document To view, revise, or print an existing document, you need to open it. Open the document in the program it was created in. HelpSpot For more information on opening a document, double-click the HelpSpot icon on your desktop. To open a document in Microsoft Word:
1 Click Start, then select Programs, then Microsoft Word. Microsoft Word starts and a blank document opens. 2 Select File, then Open. 3 Find the folder that contains the file you want to open in the Look in list. File folder File name 4 Double-click the document file name. The document opens. 62 www.gateway.com Solo1200.book Page 63 Friday, May 25, 2001 10:48 AM Working with documents Printing a document To print a document, you must have a printer connected to your computer or have access to a network printer. For more information about installing or using your printer, refer to the printer documentation. HelpSpot For more information on printing a document, double-click the HelpSpot icon on your desktop. To print a document in Microsoft Word:
1 Make sure that the printer is turned on and loaded with paper. 2 Start Microsoft Word and open a document. 3 Select File, then Print. The Print dialog box opens. 4 Select the print options, then click OK. The document prints. www.gateway.com 63 Solo1200.book Page 64 Friday, May 25, 2001 10:48 AM Chapter 4: Windows Basics Shortcuts The following table shows a few shortcuts that you can use in Windows and almost all programs that run in Windows. For more information on Windows shortcuts, see your Windows or program documentation. To... Do this... Copy a file, folder, text, or graphic Select the item, then press CTRL + C. Cut a file, folder, text, or graphic Select the item, then press CTRL + X. Paste a file, folder, text, or graphic Select the item, then press CTRL + V. Select multiple icons on the desktop Click the first icon, press and hold down the CTRL key, then click each of the remaining icons that you want to select. Select multiple items in a list or in an Explorer window Click the first item, press and hold down the CTRL key, then click each of the remaining items. Select multiple adjacent items in a list Click the first item in the list, press and hold down the Permanently delete a file or folder Rename a file or folder SHIFT key, then click the last item in the list. Click the file or folder, then press SHIFT + DELETE. The file is permanently deleted and is not stored in the Recycle Bin. Select the file or folder, press F2, type the new name, then press ENTER. Close the active window or program Press ALT + F4. Switch to a different file, folder, or running program Press ALT + TAB. 64 www.gateway.com Solo1200.book Page 65 Friday, May 25, 2001 10:48 AM Transferring software and hardware from your old computer Transferring software and hardware from your old computer If your new computer is replacing an old computer, you may have personal data files, Internet settings, a printer or other peripheral devices, and other unique computer settings that you want to move from your old computer to your new one. Gateway Data Mover Plus kit If both your old and new computers have USB ports, you can use the Gateway Data Mover Plus kit to automatically transfer customized computer settings, such as Desktop settings, sound schemes, Internet and e-mail settings, as well as personal data files, such as documents, spreadsheets, and photographs. This program, with its special USB cable, helps you do this quickly and efficiently. To order the Gateway Data Mover Plus kit, visit the Gateway Accessory Store at www.gateway.com. Transferring files You can manually transfer your personal data files by copying them to removable media, such as a diskette, CD, or Zip disk, or by using a home network. For more information, see Networking Your Computer on page 147. Finding your files Many programs automatically save your personal data files in the My Documents folder. Look in your old computers My Documents folder for personal data files. Use Windows Search to locate other personal data files. www.gateway.com 65 Solo1200.book Page 66 Friday, May 25, 2001 10:48 AM Chapter 4: Windows Basics To find files in the My Documents folder:
1 Double-click the My Computer icon on your desktop. The My Computer window opens. 2 Double-click the C:\ drive icon. The C:\ window opens. 3 Double-click the My Documents folder. The My Documents window opens and displays many of your saved personal data files. You can often identify different data file types by looking at the files extension
(the part of the file name following the last period). For example, a document file might have a .DOC extension and a spreadsheet file might have an .XLS extension. File type File usually ends in... Documents
.DOC, .TXT, .RTF, .HTM, .HTML, .DOT Spreadsheets
.XLS, .XLT, .TXT Pictures Movies
.JPG, .BMP, .GIF, .PDF, .PCT, .TIF, .PNG
.MPEG, .MPG, .AVI, .GIF, .MOV Sound and Music
.WAV, .CDA, .MP3, .MID, .MIDI To find files using Search:
window opens. 1 Click Start, then select Search, then For Files or Folders. The Search Results 2 Use Windows Search to locate data files by file name or file type. For help on finding files, click Help, then select Help Topics. 66 www.gateway.com Solo1200.book Page 67 Friday, May 25, 2001 10:48 AM Transferring software and hardware from your old computer Transferring Internet settings You can use different methods to transfer your Internet account from your old computer to your new one. Setting up your ISP I If your current Internet Service Provider (ISP) software came preinstalled on your new computer, run that setup program. If it asks to set up a new account or an existing one, choose to reconnect to an existing account. I If your current ISP software is not preinstalled on your new computer, locate the original Internet setup program provided by your local ISP, or contact your ISP to see if they have an updated version of their software, and install it on your new computer. I If you use MSN as your ISP, or if you know your ISP settings, use the Windows Internet Connection Wizard. To use the Internet Connection Wizard:
1 Click Start, then select Programs, Accessories, Communications, then Internet Connection Wizard. The Internet Connection Wizard window opens. 2 Configure your Internet settings by following the on-screen instructions. Transferring your e-mail and address book Refer to your old e-mail programs online help for information on exporting and importing e-mail messages and the address book. You can often export all of your old e-mail messages or address book to a diskette, then import them from the diskette into your new computers e-mail program. Alternatively, you may want to consider simply printing the old information or e-mailing it to yourself. Transferring your Internet shortcuts You can export and import your old bookmarks (Netscape Navigator) or favorites (Microsoft Internet Explorer). For more information, refer to your Internet browser programs online help. www.gateway.com 67 Solo1200.book Page 68 Friday, May 25, 2001 10:48 AM Chapter 4: Windows Basics Reinstalling your old printer or scanner Older printers, scanners, or other peripheral devices may have Windows support integrated (built in), which means you do not need any additional software. Newer devices, however, usually require your original software installation CDs or diskettes. Reinstalling a USB printer or scanner USB devices may have special installation instructions. Refer to your USB devices installation guide. Reinstalling a parallel port printer You can usually install parallel port printers by following these steps. To reinstall your old printer:
1 Exit Windows and turn off your computer. 2 Connect your parallel port printer. 3 Turn on your printer, then your computer. 4 If Windows detects your printer, install your printer by following the on-screen instructions. You are finished.
- OR -
If Windows does not detect the printer, go to the next step. 5 Click Start, then select Settings, then Printers. The Printers window opens. 6 Double-click the Add Printer icon. The Add Printer Wizard window opens. 7 Install your printer by following the on-screen instructions. Refer to your peripheral devices user guide for installation information and tips. Because most installation software is periodically updated, you should also check the publishers Web site for driver updates. 68 www.gateway.com Solo1200.book Page 69 Friday, May 25, 2001 10:48 AM Transferring software and hardware from your old computer Reinstalling your old programs You probably use some programs that did not come installed on your new computer, such as personal finance software, graphics programs, or games. Spend some time going through your old computers Start and Programs menus, making note of any programs you want to install on your new computer. Locate your original program installation CDs and installation guides. Your original CDs and guides should contain any serial numbers or product ID keys that may be required for program installation and registration. Remember to check the publishers Web site for important program updates. Tips & Tricks If your new computer comes with a newer version of a program, it is usually best to use the newer version than to reinstall the old one. www.gateway.com 69 Solo1200.book Page 70 Friday, May 25, 2001 10:48 AM Chapter 4: Windows Basics 70 www.gateway.com Solo1200.book Page 71 Friday, May 25, 2001 10:48 AM Using the Internet 5 This chapter provides information about the Internet and the World Wide Web, and tells you how to set up the America Online Internet service so that you can send and receive e-mail and access other Internet resources. www.gateway.com 71 Solo1200.book Page 72 Friday, May 25, 2001 10:48 AM Chapter 5: Using the Internet Learning about the Internet The Internet is a worldwide network of computers linked together to provide information to people everywhere. The two most popular services on the Internet are e-mail and the World Wide Web. You can access this network by connecting your computer to a telephone, DSL, or cable line and signing up with an Internet Service Provider (ISP). Internet Servers store information so other computers can access it from the Internet. Your computer connects to the Internet through an ISP. ISP Servers let you connect to the Internet and access your e-mail messages. If you want to access the Internet you need:
I A modem a device that connects your computer, using a telephone, DSL, or cable line, to other computers or servers. I An Internet Service Provider a company that provides access to the Internet through an ISP server. When you connect to an ISP, the ISP server lets you access the Internet and your e-mail messages. I A Web browser a program that displays information from the World Wide Web. I An e-mail program a program that lets you create, send, and receive e-mail messages over the Internet. 72 www.gateway.com Solo1200.book Page 73 Friday, May 25, 2001 10:48 AM Setting up an Internet account Setting up an Internet account Before you can view the information on the World Wide Web, you need to set up an Internet account with an Internet Service Provider (ISP). If you have chosen America Online as an ISP, follow these instructions to set up and connect to your account. To establish a different ISP service, or to transfer an existing account to this computer, contact the ISP directly. If you set up an account with America Online, an Internet e-mail address is created for you. After completing the setup you are ready to access the Internet. HelpSpot For more information on setting up an Internet account, double-click the HelpSpot icon on your desktop. To set up an Internet account with America Online:
1 Double-click the America Online Included icon. If the icon is not on the Windows desktop, look for the America Online Included icon located in the Online Services folder on the Windows desktop. 2 Follow the on-screen instructions. After setting up your account, you can connect to the Internet and access your e-mail services. www.gateway.com 73 Solo1200.book Page 74 Friday, May 25, 2001 10:48 AM Chapter 5: Using the Internet Accessing your Internet account HelpSpot For more information on accessing your Internet account, double-click the HelpSpot icon on your desktop. To connect to your America Online Internet account:
1 Double-click the America Online Included icon. The Connect dialog box opens. 2 Complete the member name and password information, then click Connect. The computer dials the Internet account telephone number. If you are using a service other than America Online, check with your ISP for the correct procedure for connecting. After connecting, the Web browser window opens. For information about the Web and the Web browser, see Using the World Wide Web on page 75. To disconnect from your America Online Internet account:
I Click X in the top right corner of the America Online program. Your computer disconnects from the Internet. If you are using a service other than America Online, check with your ISP for the correct procedure for disconnecting. Important Make sure that your computer disconnects correctly from your Internet account. If you do not have an unlimited hours ISP account, you may have to pay for the time that you are connected, even if you are not at the computer. 74 www.gateway.com Solo1200.book Page 75 Friday, May 25, 2001 10:48 AM Using the World Wide Web Using the World Wide Web The World Wide Web is a multimedia window to the Internet that gives you access to millions of information sources. Information on the Web comes to you on Web pages, which are electronic documents that you view using a Web page display program called a browser. You can use any of the commercially available Web browsers, like Microsoft Internet Explorer, which comes installed on your new computer. Web pages can contain not only text, but animations, music, and other multimedia features. A group of related Web pages is called a Web site. You can access Web sites to shop, track investments, read the news, download programs, and much more. You can explore a Web site or visit other Web sites by clicking areas on the Web page called links, or hyperlinks. A link may be colored or underlined text, a picture, or an animated image. You can identify a link by moving the mouse pointer over it. If the pointer changes to a hand, the item is a link. To learn more about using the Web browser features, select Help in the menu bar. Link Web page Linked Web page www.gateway.com 75 Solo1200.book Page 76 Friday, May 25, 2001 10:48 AM Chapter 5: Using the Internet Connecting to a Web site After you set up an account with an Internet Service Provider (ISP) such as America Online, you can access the many information sources on the World Wide Web. HelpSpot For more information on connecting to a Web site, double-click the HelpSpot icon on your desktop. To connect to a Web site:
1 Connect to your Internet account. After the computer connects, a default opening page or welcome screen opens. 2 To go to a different Web site, type the address (called a URL for Universal Resource Locator) in the browser address bar (for example www.gateway.com) then click GO on the browser address bar.
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On the current Web page, click a link to a Web site. The Web browser locates the server computer on the Internet, downloads
(transfers) data to your computer, and displays the page on the site that you requested. Sometimes Web pages display slowly. The speed that a Web page displays on your screen depends on the complexity of the Web page and other Internet conditions. Additionally, the speed of your connection will determine how fast Web pages display. 76 www.gateway.com Solo1200.book Page 77 Friday, May 25, 2001 10:48 AM Downloading files Using the World Wide Web Downloading is the process of transferring files from a computer on the Internet to your computer. To protect your computer against viruses, make sure that you scan the files you download. For more information, see Protecting your computer from viruses on page 167. HelpSpot For more information on downloading files, double-click the HelpSpot icon on your desktop. To download files or programs from a Web site:
1 Connect to your Internet account. 2 In the address bar, type the address of the Web site that contains the file or program you want to download, then click GO on the browser address bar.
- OR -
Click on links on a Web page to navigate to the Web site containing the file that you want to download. 3 Create or locate the folder where you want to store the file on your computer. 4 Click the link on the Web page for the file that you want to download. 5 Follow the on-screen instructions for saving the file in the folder that you created. A copy of the file is downloaded to your computer. The time that it takes to transfer the file to your computer depends on file size and Internet conditions. 6 Open the folder that you created. 7 Install or view the downloaded file by double-clicking it. If applicable, follow the instructions provided on the Web site to run or install the program. www.gateway.com 77 Solo1200.book Page 78 Friday, May 25, 2001 10:48 AM Chapter 5: Using the Internet Using e-mail E-mail (electronic mail) lets you send messages to anyone who has an Internet connection and e-mail address. E-mail is usually a free service of your Internet account. The Internet never closes, so you can send e-mail messages at any time. Your e-mail messages arrive at most e-mail addresses in minutes. An e-mail address consists of a user name, the @ symbol, and the Internet domain name of the Internet Service Provider (ISP) or company that hosts that user. Your e-mail address is assigned when you sign up for an account with an ISP. For example, a person with an account with the America Online ISP might have an e-mail address that is similar to this one:
jdoe@aol.com User name Internet domain name Sending e-mail HelpSpot For more information on sending e-mail, double-click the HelpSpot icon on your desktop. To send e-mail using America Online:
1 Connect to your America Online account. 2 Click Write. 3 Type the e-mail address of the recipient you want to send e-mail to in the Send To box. 4 Type the subject of your e-mail in the Subject box. 5 Type the e-mail message. 6 When finished, click Send Now. Your e-mail is sent over the Internet to the e-mail address you specified. 78 www.gateway.com Solo1200.book Page 79 Friday, May 25, 2001 10:48 AM Checking your e-mail HelpSpot For more information on checking your e-mail, double-click the HelpSpot icon on your desktop. Using e-mail To check your e-mail using America Online:
1 Connect to your America Online account. 2 Click Read. For more information about managing and organizing your e-mail messages, see the online help in your e-mail program. www.gateway.com 79 Solo1200.book Page 80 Friday, May 25, 2001 10:48 AM Chapter 5: Using the Internet 80 www.gateway.com Solo1200.book Page 81 Friday, May 25, 2001 10:48 AM Using Multimedia 6 This chapter provides information on using the multimedia capabilities of your notebook. Read this chapter to learn how to:
I Use the diskette drive I Use the CD drive I Play CDs I Record and play audio files I Use Windows Media Player I Use MusicMatch www.gateway.com 81 Solo1200.book Page 82 Friday, May 25, 2001 10:48 AM Chapter 6: Using Multimedia Using Drives This section explains how to use the diskette and CD drives. Using diskettes The diskette drive uses 3.5-inch diskettes (sometimes called floppy disks). Diskettes are useful for storing files or transferring files to another computer. Caution Do not expose diskettes to water or magnetic fields. Exposure could damage the data on the diskette. To use a diskette:
1 Insert the diskette into the diskette drive with the label facing up. 2 To access a file on the diskette, double-click the My Computer icon, the drive letter, then the file. 3 To remove the diskette, make sure the drive activity light is off, then press the diskette eject button. 82 www.gateway.com Solo1200.book Page 83 Friday, May 25, 2001 10:48 AM Using the CD drive You can use your computer to enjoy a wide variety of multimedia features, such as playing games and listening to audio CDs. Using Drives To insert a CD:
open. 1 Press the eject button on the CD drive, then pull the disc tray completely www.gateway.com 83 Solo1200.book Page 84 Friday, May 25, 2001 10:48 AM Chapter 6: Using Multimedia 2 Place the CD in the tray with the label up, then press down carefully on the disc until it snaps into place. 3 Push the tray in until it is closed. 84 www.gateway.com Solo1200.book Page 85 Friday, May 25, 2001 10:48 AM Adjusting the volume Adjusting the volume You can use the volume controls to adjust the overall volume and the volume of specific sound devices in your computer. HelpSpot For more information on adjusting volume, double-click the HelpSpot icon on your desktop. To adjust overall volume level:
I Click the speaker icon on the taskbar, then drag the slider to change the volume or click to select the Mute check box.
-OR-
On the keyboard, press the FN+PAGE UP or PAGE DOWN keys to change the volume, or press FN+HOME keys to turn off (mute) all sound. www.gateway.com 85 Solo1200.book Page 86 Friday, May 25, 2001 10:48 AM Chapter 6: Using Multimedia To adjust specific volume levels:
1 Double-click the speaker icon on the taskbar. The Volume Control dialog box opens. If the device you want to adjust does not appear in the Volume Control dialog box, select Options, then Properties. Select the audio device you want to adjust, then click OK. 2 Drag the volume level and balance sliders for the device you want to adjust, then close the window. For more information about the volume controls, select Help in the Volume Control dialog box. 86 www.gateway.com Solo1200.book Page 87 Friday, May 25, 2001 10:48 AM Listening to music CDs Listening to music CDs The Windows Media Player turns your computer into a multimedia center. Use the player to listen to Internet radio stations, play and copy your CDs, look for Internet movies, and create lists of all media on your computer. For more information about using the Windows Media Player, select Help. To listen to a CD in the Windows Media Player:
I Insert a CD into the CD drive. The Windows Media Player opens and the CD plays. If the Windows Media Player does not open automatically when you insert the CD, open it from the Start menu by clicking Start, then selecting Programs, then Windows Media Player. When the media player opens, click
(play). Play/
Pause Stop Sound Controls Track Controls www.gateway.com 87 Solo1200.book Page 88 Friday, May 25, 2001 10:48 AM Chapter 6: Using Multimedia Recording and playing audio Use the instructions below to make an audio recording by speaking into the microphone. HelpSpot For more information on recording and playing audio, double-click the HelpSpot icon on your desktop. To make an audio recording:
see Right on page 4 1 Plug a microphone into the microphone jack. For the location of the jack, 2 Click Start, then select Programs, Accessories, Entertainment, then Sound Recorder. The Sound Recorder opens. Rewind Fast Forward Play Stop Record
(record), then speak into the microphone. 3 Click 4 When you finish recording, click 5 Select File, then Save As. The Save As dialog box opens. 6 Name the recording, specify the path, then click Save. The recording is
(stop). saved. 88 www.gateway.com Solo1200.book Page 89 Friday, May 25, 2001 10:48 AM Recording and playing audio To play an audio recording in Sound Recorder:
1 Open the Sound Recorder. 2 Select File, then Open. The Open dialog box opens. 3 Select the file you want to play, then click Open. 4 Play the file by clicking
(stop).
(play), then stop playing the file by clicking www.gateway.com 89 Solo1200.book Page 90 Friday, May 25, 2001 10:48 AM Chapter 6: Using Multimedia Playing audio and video files with Windows Media Player The Windows Media Player can play several types of audio and video files, including WAV, MIDI, MP3, AU, AVI, and MPEG formats. For more information about using the Windows Media Player, select Help. To play a file using the Windows Media Player:
1 Click Start, then select Programs, Accessories, Entertainment, then Windows Media Player. The Windows Media Player opens. Video file information Video screen Play/Pause Stop 2 Select File, then Open. The Open dialog box opens. 3 Select the file you want to play, then click Open. 4 Play the file by clicking
(stop).
(play), then stop playing the file by clicking For more information about the Windows Media Player, select Help. 90 www.gateway.com Solo1200.book Page 91 Friday, May 25, 2001 10:48 AM Using MusicMatch Using MusicMatch Using the MusicMatch program, you can:
I Play music CDs I Create MP3 music files from your music CDs I Use your music files to build a music library I Enter music track information I Listen to Internet Radio HelpSpot For more information on using MusicMatch, double-click the HelpSpot icon on your desktop. Playing CDs You can use the MusicMatch program to play music CDs. To play a music CD:
opens. 1 Double-click the musicmatch JUKEBOX icon on your desktop. MusicMatch 2 Insert the music CD into the CD drive on your computer, then click the CD tab. The names of the music tracks appear in the playlist area. 3 Click
(play). www.gateway.com 91 Solo1200.book Page 92 Friday, May 25, 2001 10:48 AM Chapter 6: Using Multimedia Creating music files Using MusicMatch, you can copy the tracks from a music CD to your computers hard drive as MP3 files. Here are some terms that you need to know before you get started:
I Bit rate is the number of bits required to store one second of music. CD quality is 128 kilobits per second. A high bit rate gives you better sound quality but the file size is also larger. For information about changing the sound quality settings, see the online help in MusicMatch. I MP3 (MPEG Layer 3) is a standard for digitally compressing high-fidelity music into compact files without noticeably sacrificing quality. MP3 files end in the file extension .MP3. I Ripping is the process of copying a music track from a music CD and storing it on your computers hard drive. To create (rip) MP3 files:
1 Double-click the musicmatch JUKEBOX icon. 2 Insert a CD into the CD drive, then click window opens.
(record). The Recorder 3 In the Recorder window, select the tracks you want to record, then
(record). The tracks that you selected are copied as MP3 files to click your computers hard drive. 92 www.gateway.com Solo1200.book Page 93 Friday, May 25, 2001 10:48 AM Editing track information After you add a CD track as an MP3 file to your music library, you can edit the tracks information. Using MusicMatch To edit track information:
1 In MusicMatch, click Music Library. The Music Library window opens. 2 In the Music Library window, right-click the file, then select Edit Track Tag. The Edit Track Tag dialog box opens. 3 Enter information such as track title, lead artist, album, and genre. 4 Click OK. The new track information is displayed in the MusicMatch playlist, music library, and recorder. www.gateway.com 93 Solo1200.book Page 94 Friday, May 25, 2001 10:48 AM Chapter 6: Using Multimedia Building a music library Use MusicMatch to build a music library. You can organize your music tracks by categories, find a track quickly by using the sort features, and add information to a music file. You can add music tracks to your music library by:
I Creating MP3 files When you create MP3 files from the tracks on your music CD, MusicMatch automatically adds these files to your music library. I Dragging and Dropping Drag and drop files from Windows Explorer or your desktop to the music library. I Downloading files from the Internet When you are connected to the Internet, MP3 files that you download are automatically added to your music library. 94 www.gateway.com Solo1200.book Page 95 Friday, May 25, 2001 10:48 AM Using MusicMatch Changing the music library display settings To change the music library display settings:
1 In MusicMatch, select Options, then Settings. The Settings window opens. 2 Click the Music Library tab. 3 Select the categories that you want to display in the columns, then click OK. www.gateway.com 95 Solo1200.book Page 96 Friday, May 25, 2001 10:48 AM Chapter 6: Using Multimedia Listening to Internet radio Use the Radio feature in MusicMatch to listen to Internet Radio stations. To listen to an Internet radio station:
1 Connect to the Internet, then in MusicMatch, click Radio Stations. The Radio window opens. 96 www.gateway.com Solo1200.book Page 97 Friday, May 25, 2001 10:48 AM 2 To select one of the MusicMatch Internet radio stations, select one of the Popular Stations. You can also choose another Internet radio station by clicking Broadcast Radio. A window opens that lists radio stations by music format, city, or country. Using MusicMatch 3 Select a radio station, then click Play. MusicMatch connects to the station. Using advanced features You can also use MusicMatch to create your own music CDs and to download MP3 files to your portable MP3 player. See the online Help that came with MusicMatch. www.gateway.com 97 Solo1200.book Page 98 Friday, May 25, 2001 10:48 AM Chapter 6: Using Multimedia 98 www.gateway.com Solo1200.book Page 99 Friday, May 25, 2001 10:48 AM Sending and Receiving Faxes 7 PhoneTools lets you send and receive faxes using the modem. After you have created a document using a spreadsheet, word processor, or graphics program, you can send it as a fax. You can also receive faxes on your notebook. This chapter shows you how to:
I Set up a fax cover page I Create and send a new fax I Fax a document you created in another program I Receive, view, and print a fax www.gateway.com 99 Solo1200.book Page 100 Friday, May 25, 2001 10:48 AM Chapter 7: Sending and Receiving Faxes Setting up your cover page Before you send your first fax, you need to set up your user information. Your fax cover sheets and fax headers will contain this information, which is required by law. HelpSpot For more information on setting up a fax cover page, double-click the HelpSpot icon on your desktop. To set up your fax cover page:
1 If PhoneTools is not open, click Start, then select Programs, PhoneTools, then PhoneTools. 2 Select Setup, then select General Setup. The General Setup dialog box opens. 3 Click the Customize tab, then type your personal information in the User boxes. 100 www.gateway.com Solo1200.book Page 101 Friday, May 25, 2001 10:48 AM Setting up your cover page 4 Click the Fax tab, then enter your name and fax number in the Fax identifier text box. This identifier information is required by law. You can enter up to 20 characters in the text box. We suggest using eight characters for your identifier name, followed by 12 characters for your telephone number. Important Some fax machines cannot use special characters such as hyphens. We suggest using spaces instead of hyphens in telephone and fax numbers. 5 Click OK. 6 If you want to change the logo that appears on the cover page, select Setup, then select Logo Management. The Logo Management dialog box opens. Import button Clear button www.gateway.com 101 Solo1200.book Page 102 Friday, May 25, 2001 10:48 AM Chapter 7: Sending and Receiving Faxes 7 If you do not want the PhoneTools logo on your cover page, click the picture then click the clear button.
- OR -
If you want to replace the PhoneTools logo with one of your own, click the import button then select a picture for the logo. The picture must be saved in a supported format (.BMP, .DGR, .GIF, .JPG, .PCX, .T31, or
.TIF) and be small enough to fit in the logo box. 8 Click OK. 102 www.gateway.com Solo1200.book Page 103 Friday, May 25, 2001 10:48 AM Sending a fax Sending a fax HelpSpot For more information on sending a fax, double-click the HelpSpot icon on your desktop. To send a fax:
then PhoneTools. 1 If PhoneTools is not open, click Start, then select Programs, PhoneTools, 2 Click Send Fax. The Send Fax Wizard opens. www.gateway.com 103 Solo1200.book Page 104 Friday, May 25, 2001 10:48 AM Chapter 7: Sending and Receiving Faxes 3 Enter the recipients name, company (if applicable), and fax number, then click Next. 4 Type the message text in the Message Text area. 5 Select a cover page template from the Template list, then click Next. If you typed a message in the Message Text area, you must select a cover page. 6 If you want to attach a file, make sure the file is not open, then click
(browse), select the file, then click Open. 7 Click Next, then click Finish. The Confirm Transmissions dialog box opens. 8 Click Send. PhoneTools dials the fax number and sends your fax. 104 www.gateway.com Solo1200.book Page 105 Friday, May 25, 2001 10:48 AM Faxing from programs HelpSpot For more information on sending a fax directly from a program, double-click the HelpSpot icon on your desktop. Sending a fax To fax a document directly from most programs:
1 In the program with the document open, select File, then select Print. The Print dialog box opens. 2 Select the printer CAPTURE FAX BVRP, then click OK. The Send Fax Wizard opens. 3 Complete the wizard as instructed in Sending a fax on page 103. www.gateway.com 105 Solo1200.book Page 106 Friday, May 25, 2001 10:48 AM Chapter 7: Sending and Receiving Faxes Receiving and viewing a fax HelpSpot For more information on receiving a fax, double-click the HelpSpot icon on your desktop. To receive and view a fax:
then PhoneTools. 1 If PhoneTools is not open, click Start, then select Programs, PhoneTools, When PhoneTools is open, it detects incoming faxes and stores them in the In Box. Important Your notebook cannot detect incoming faxes while in the Standby power-saving mode. For information on changing power-saving settings, see Changing automatic power settings on page 113. 2 To view a fax, click Fax Inbox, then double-click the fax you want to view. The fax viewer opens, where you can view and print the fax. 106 www.gateway.com Solo1200.book Page 107 Friday, May 25, 2001 10:48 AM Managing Power 8 While your notebook is running on battery power, you should manage power consumption to get the most use out of the battery. This chapter shows you how to:
I Check and recharge the battery I Change batteries I Extend the life of the battery by conserving battery power and using alternate power sources I Change power-saving settings www.gateway.com 107 Solo1200.book Page 108 Friday, May 25, 2001 10:48 AM Chapter 8: Managing Power Monitoring the battery charge Closely monitor the battery charge. When the battery charge gets low, change the battery or connect to AC power immediately to prevent losing any unsaved work. Monitor the battery charge by:
I Positioning the cursor over the power cord icon or battery icon in the taskbar. A battery status window opens. Move the cursor away from the icon to close the window. I Pressing FN+STATUS to view the Status display, which opens in the upper left corner of the screen. The Status display shows the current power source, the battery charge, and the power management mode. I Looking at the battery charge indicator:
I A green light indicates the battery is fully charged I An orange light indicates the battery is being charged I A red light indicates the battery is low I An orange, blinking light indicates the battery is malfunctioning I A red, blinking light indicates the battery is critically low I Waiting for these other low battery warnings:
I The battery charge indicator turning red and blinking I A Low Battery message If your battery charge indicators display what looks like an inaccurate charge, you may need to recalibrate the battery. For more information, see Recalibrating the battery on page 177. Recharging the battery The battery recharges while it is installed and your notebook is connected to AC power. While the battery is recharging, the battery indicator light is orange. 108 www.gateway.com Solo1200.book Page 109 Friday, May 25, 2001 10:48 AM Changing batteries Your notebook must be plugged into AC or turned off while changing the batteries. Changing batteries Warning Danger of explosion if battery is incorrectly replaced. Replace only with the Gateway Solo 1200 NiMH battery. Discard used batteries according to the manufacturers instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled. Do not disassemble, heat above 212F (100C), or incinerate. Dispose of used battery promptly. Keep away from children. To replace the main battery:
1 If your notebook is on, save all work and turn the power off. 2 Close the cover. 3 Turn your notebook over. 4 Slide the battery release latch to release the battery. www.gateway.com 109 Solo1200.book Page 110 Friday, May 25, 2001 10:48 AM Chapter 8: Managing Power 5 Hold the latch forward and lift the battery straight out from the notebook. 6 Slide the recharged battery into the bay and snap it into place. 7 Open the notebook and press the power button. 110 www.gateway.com Solo1200.book Page 111 Friday, May 25, 2001 10:48 AM Extending battery life Extending battery life Conserving battery power While using the battery to power your notebook, conserve power by:
I Removing PC Cards when you do not need them. Many PC Cards use a small amount of power while inserted, even if they are not being used. I Modifying the Power Management settings for maximum power savings. For more information, see Changing automatic power settings on page 113. I Closing the display panel to turn off the display while you are not using your notebook. The display stays off until you open the panel again. I Using Hibernate mode for maximum power savings while the notebook is not in use. For more information, see To use Hibernate mode: on page 117. I Using the CD drive only when necessary. CD drives use a large amount of power. I Recharge the battery often, take an extra battery, and fully recharge the batteries before traveling. For more information, see Recharging the battery on page 108 and Changing batteries on page 109. Using alternate power sources To extend battery life, use alternate power sources whenever possible. I If traveling internationally, take electrical adapters. Save the battery for times when you cannot use an AC adapter. If you plan on taking your AC adapter, also take a single-plug power surge protector. I If you will have access to an EmPower in-flight power receptacle or an automobile cigarette lighter, use an airplane/automobile power adapter. Save the battery for times when you cannot use a power adapter. I To find AC power outlets in airports, look for them next to support pillars, in large areas such as boarding gates, and under banks of telephones. www.gateway.com 111 Solo1200.book Page 112 Friday, May 25, 2001 10:48 AM Chapter 8: Managing Power Changing power modes You can use the following power modes to lengthen the life of your notebooks battery:
I Standby - while your notebook is on standby, it switches to a low power state where devices, such as the LCD screen and drives, turn off. I Hibernate - (also called save to disk) writes all current memory (RAM) information to the hard drive, then turns your notebook completely off. The next time you turn on the notebook, it reads the memory information from the hard drive and opens the programs and documents that were open when you activated Hibernate. For more information on using Hibernate mode, see To use Hibernate mode: on page 117. Using Standby mode Always save your work before using the Standby mode. Once in Standby, your computer reduces or turns the power off to most devices except memory. However, the information in the memory is not saved to the hard drive. If power is interrupted, the information is lost. The table below shows how to use Standby mode. If your computer is... ..and you want to... ..then Off On Start up Press the power button. Enter Standby mode Press FN+STANDBY. In Standby mode Exit Standby mode On Shut down Press the power button. Click Start, then select Shut Down, Shut down, then click OK. 112 www.gateway.com Solo1200.book Page 113 Friday, May 25, 2001 10:48 AM Extending battery life Changing automatic power settings You can change the function of the power button, Standby key, and power-saving timers by changing power settings on your notebook. You can customize power settings from the Windows Control Panel by selecting power schemes, setting power alarms, adjusting advanced power settings, and turning on Hibernate mode. Power schemes (groups of power settings) let you change power-saving options such as when the monitor or hard drive is automatically turned off. You can select one of the defined power schemes or create a custom power scheme. Alarms can alert you when the battery charge is low. Advanced power settings let you assign different power-saving modes to the power button and Standby key. You can also select which power-saving mode is activated when you close the LCD panel. www.gateway.com 113 Solo1200.book Page 114 Friday, May 25, 2001 10:48 AM Chapter 8: Managing Power To change the power scheme 1 Click Start, then select Settings, then Control Panel. The Control Panel window opens. If you do not see the Power Options icon, click view all Control Panel options. 2 Double-click the Power Options icon. The Power Options Properties dialog box opens. 3 Select a power scheme from the Power Schemes list.
- OR -
Set the timers for System stand by, Turn off monitor, and Turn off hard disks, then save your custom power scheme by clicking Save As and typing in a name for the scheme. 4 Save the changes by clicking OK. 114 www.gateway.com Solo1200.book Page 115 Friday, May 25, 2001 10:48 AM Extending battery life To change the alarm options:
1 Click Start, then select Settings, then Control Panel. The Control Panel window opens. If you do not see the Power Options icon, click view all Control Panel options. 2 Double-click the Power Options icon. The Power Options Properties dialog box opens. 3 Click the Alarms tab. 4 Adjust the alarm settings, then save the changes by clicking OK. www.gateway.com 115 Solo1200.book Page 116 Friday, May 25, 2001 10:48 AM Chapter 8: Managing Power To change advanced power management settings:
1 Click Start, then select Settings, then Control Panel. The Control Panel window opens. If you do not see the Power Options icon, click view all Control Panel options. 2 Double-click the Power Options icon. The Power Options Properties dialog box opens. 3 Click the Advanced tab. 4 Select a power-saving mode to be activated by closing the lid or pressing the power button, then save the changes by clicking OK. 116 www.gateway.com Solo1200.book Page 117 Friday, May 25, 2001 10:48 AM Extending battery life To use Hibernate mode:
1 Click Start, then select Settings, then Control Panel. The Control Panel window opens. If you do not see the Power Options icon, click view all Control Panel options. 2 Double-click the Power Options icon. The Power Options Properties dialog box opens. 3 Click the Hibernate tab. 4 Select the Enable hibernate support check box, then click Apply. Hibernate mode is now an option you can select on the Advanced tab and in the Shut Down menu. 5 To use Hibernate as a power-saving mode, click the Advanced tab, select Hibernate as one of the advanced power settings, then save the changes by clicking OK. 6 To manually activate Hibernate mode, click Start, then select Shut Down, then Hibernate, then click OK. www.gateway.com 117 Solo1200.book Page 118 Friday, May 25, 2001 10:48 AM Chapter 8: Managing Power 118 www.gateway.com Solo1200.book Page 119 Friday, May 25, 2001 10:48 AM Travel Tips 9 These tips can make traveling with your notebook more convenient and trouble-free. This chapter provides information on:
I Using the modem I Using your radio frequency wireless connections I Transferring files I Protecting your notebook from loss and theft I Managing your notebooks power efficiently Tips & Tricks To access the contents of this manual while you are traveling, download an electronic copy from www.gateway.com/support/manlib/. www.gateway.com 119 Solo1200.book Page 120 Friday, May 25, 2001 10:48 AM Chapter 9: Travel Tips Modem I Take a telephone cord to connect the modem to telephone jacks. If you are traveling internationally, take telephone jack adapters or an acoustic handset coupler. I Take a telephone line protector. I Take a telephone line tester to check for unsafe lines, especially if you are traveling internationally. I Take remote access information with you so you can connect to your ISP while outside of your usual calling area. A list of country dialing codes may be especially useful if you are traveling internationally. I Download entire Web sites that you frequently visit for off-line viewing if you will be traveling for extended periods without access to an Internet connection. Radio frequency wireless connections I Every country has different restrictions on the use of wireless devices. If your system is equipped with a wireless device, when traveling between countries with your system, check with the local Radio Approval authorities prior to your trip for any restrictions on the use of a wireless device in the destination country. I If your system came equipped with an internal embedded wireless device, see Safety, Regulatory, and Legal Information on page 215 for general wireless regulatory guidelines. I Wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11b (also known as wireless Ethernet or Wifi) and Bluetooth communication devices are examples of devices which use wireless to communicate. 120 www.gateway.com Solo1200.book Page 121 Friday, May 25, 2001 10:48 AM Files Files I Copy your working files from your desktop computer to your notebook before you travel. I If you need to access your desktop computer files from your notebook while traveling, set up the desktop computer for remote access. I Take extra diskettes for transferring files between computers and backing up files. Security I Get a locking cable for your notebook so you can attach a cable lock and leave the notebook in your hotel room while you are away. I Always keep your notebook with you while waiting in airports, train stations, or bus terminals. Be ready to claim your notebook as soon as it passes through the x-ray machine in security checkpoints. I Write down your notebook model number and serial number (available on the system label) in case of theft or loss, and keep the information in a safe place. Also, tape your business card or an address label to your notebook and accessories. I Whoever sits next to you or behind you can see your notebook display. Avoid working with confidential files until you can be sure of privacy. I Use a startup password to restrict access to your notebook. Important Use a password that you can remember, but that is difficult for someone else to guess. The password feature is very secure, with no easy way to recover a forgotten password. If you forget your password, you must return your notebook to Gateway for service. Call Gateway Technical Support for instructions. www.gateway.com 121 Solo1200.book Page 122 Friday, May 25, 2001 10:48 AM Chapter 9: Travel Tips To create a startup password:
1 Restart your notebook. As soon as you see a startup screen, press F2. The BIOS Setup utility opens. 2 Click Security, then select Set Admin password and follow the instructions. 3 Click Security, then select Set User password and follow the instructions. This is the password you need to enter at startup. 4 Exit the BIOS Setup utility by clicking Exit, then selecting Save and Exit. 5 Click OK. When you start your computer, you are prompted to enter the user password you set in Step 3. Power To get the best performance from your notebook, avoid using the battery whenever possible, monitor the battery charge, and use the most efficient power management settings. I For information on conserving battery power, see Conserving battery power on page 111. I For information on using alternate power sources, see Using alternate power sources on page 111. I For information on monitoring the battery charge, see Monitoring the battery charge on page 108. 122 www.gateway.com Solo1200.book Page 123 Friday, May 25, 2001 10:48 AM Customizing Your Notebook 10 This chapter provides information about customizing your computer by changing settings in Windows or the system BIOS. You can:
I Change screen and display settings I Change the background and screen saver I Adjust the touchpad settings I Program the multi-function buttons on the keyboard I Allocate system memory www.gateway.com 123 Solo1200.book Page 124 Friday, May 25, 2001 10:48 AM Chapter 10: Customizing Your Notebook Adjusting the screen and desktop settings Adjusting the color depth and screen area are two of the most basic display settings you may need to change. You can also adjust settings such as the screen background and screen saver. Adjusting the color depth Color depth is the number of colors your LCD displays. Various image types require various color depths for optimum appearance on your LCD. For example, simple color drawings may appear adequately in 256 colors while color photographs need millions of colors to be displayed with optimum quality. Windows lets you choose from several color depth settings for your LCD. We recommend that the 32-bit True Color setting be used at all times. If the color in your images seems false or jumpy, especially after you have played a game or run a video-intensive program, check the color depth setting and return it to 32-bit True Color, if necessary. HelpSpot For more information on adjusting the color depth, double-click the HelpSpot icon on your desktop. To change the color depth:
window opens. 1 Click Start, then select Settings, then Control Panel. The Control Panel 2 Click/Double-click the Display icon. The Display Properties window opens. 124 www.gateway.com
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Solo1200.book Page 125 Friday, May 25, 2001 10:48 AM 3 Click the Settings tab. Adjusting the screen and desktop settings 4 Select a setting from the Colors list. For most purposes, the color depth should be 32-bit True Color. 5 If you want to save your changes, click OK. Windows tells you it will apply your changes when you click OK again. 6 Click OK. www.gateway.com 125 Solo1200.book Page 126 Friday, May 25, 2001 10:48 AM Chapter 10: Customizing Your Notebook Adjusting the screen area You can change the screen area to a size you prefer. For example, you can increase the screen area to fit more icons on your desktop, or you can decrease the screen area to make reading and identifying objects on the display easier. The larger the screen area, the smaller individual components of the screen, such as icons and menu bars, appear. HelpSpot For more information on adjusting the screen area, double-click the HelpSpot icon on your desktop. To change the screen area:
window opens. 1 Click Start, then select Settings, then Control Panel. The Control Panel 2 Click/Double-click the Display icon. The Display Properties window opens. 3 Click the Settings tab. 4 Drag the Screen area slider to the size you prefer. 126 www.gateway.com Solo1200.book Page 127 Friday, May 25, 2001 10:48 AM Adjusting the screen and desktop settings 5 If you want to save your changes, click OK. Windows tells you it will apply your changes when you click OK again. 6 Click OK. Applying a color scheme A color scheme is a set of colors that you can apply to your Windows environment. For example, you can change the appearance of such things as the desktop, windows, and dialog boxes. You can select an existing scheme or create your own. HelpSpot For more information on applying a color scheme, double-click the HelpSpot icon on your desktop. To select a color scheme:
window opens. 1 Click Start, then select Settings, then Control Panel. The Control Panel 2 Click/Double-click the Display icon. The Display Properties window opens. www.gateway.com 127 Solo1200.book Page 128 Friday, May 25, 2001 10:48 AM Chapter 10: Customizing Your Notebook 3 Click the Appearance tab. If you want to apply one of Windows color schemes, go to Step 6. 4 If you want to create a new scheme, select various items from the Item list and change their settings. 5 Click Save As, type a name for the new scheme, then click OK. 6 Select a color scheme from the Scheme list. An example of the scheme appears in the window above the list. 7 Click OK. 128 www.gateway.com Solo1200.book Page 129 Friday, May 25, 2001 10:48 AM Adjusting the screen and desktop settings Changing the desktop background The Windows desktop background can be changed to either a picture or HTML document. Windows provides several background pictures. You can also use pictures or HTML documents that you have created or retrieved from other sources. Important If Active Desktop is turned on and you have chosen to display Web content, the standard desktop background will be partially or completely hidden, so you may not be able to see changes you have made in the background. For more information about Active Desktop, see HelpSpot. HelpSpot For more information on changing the desktop background, double-click the HelpSpot icon on your desktop. To change the desktop background:
1 Click Start, then select Settings, then Control Panel. The Control Panel window opens. 2 Click/Double-click the Display icon. The Display Properties dialog box opens. www.gateway.com 129 Solo1200.book Page 130 Friday, May 25, 2001 10:48 AM Chapter 10: Customizing Your Notebook 3 Click the Background tab. 4 Select a background picture from the Select a background picture or HTML document as Wallpaper list.
- OR -
Select a background picture from another location by clicking Browse. 5 If you want the picture you chose to cover the entire screen, select Tile from the Picture Display list. 6 If the picture you chose does not cover the entire screen and you did not choose to tile the image in Step 5, you can change the solid color behind the picture by clicking Pattern, selecting a pattern from the Pattern list, then clicking OK. 7 Click OK. 130 www.gateway.com Solo1200.book Page 131 Friday, May 25, 2001 10:48 AM Adjusting the screen and desktop settings Selecting a screen saver You can use a screen saver to keep others from viewing your screen while you are away from your computer. Windows supplies a variety of screen savers that you can choose from, and many more are available from the Internet and as commercial products. HelpSpot For more information on changing the screen saver, double-click the HelpSpot icon on your desktop. To select a screen saver:
window opens. 1 Click Start, then select Settings, then Control Panel. The Control Panel 2 Click/Double-click the Display icon. The Display Properties dialog box opens. www.gateway.com 131 Solo1200.book Page 132 Friday, May 25, 2001 10:48 AM Chapter 10: Customizing Your Notebook 3 Click the Screen Saver tab. 4 Select a screen saver from the Screen Saver list. Windows previews the screen saver. 5 If you want to customize the screen saver, click Settings and then make your changes. If the Settings button is not available, you cannot customize the screen saver you selected. 6 If you want to password protect your screen saver, select the Password protected checkbox, click Change, type your password, confirm it, then click OK. 7 If you want to change the time before the screen saver is activated, click the up or down arrows next to the Wait box. 8 Click OK. 132 www.gateway.com Solo1200.book Page 133 Friday, May 25, 2001 10:48 AM Changing the touchpad settings Changing the touchpad settings You can adjust the double-click speed, pointer speed, left-hand or right-hand configuration, and other touchpad settings. HelpSpot For more information on changing the touchpad settings, double-click the HelpSpot icon on your desktop. To change your touchpad settings:
1 Click Start, then select Settings, then Control Panel. The Control Panel window opens. If you do not see the Mouse icon, click view all Control Panel options. 2 Double-click the Mouse icon. The Mouse Properties dialog box opens. www.gateway.com 133 Solo1200.book Page 134 Friday, May 25, 2001 10:48 AM Chapter 10: Customizing Your Notebook 3 Click one of the tabs to change your touchpad settings:
I Buttons lets you change the button configuration and the double-click speed. I Pointers lets you customize the appearance of your cursor and pointer. I Motion lets you set your pointer speed and pointer trails. I Orientation lets you change the direction the pointer moves on the screen. I Tapping lets you set the tapping speed. I Gestures lets you assign a function to tapping specific zones on the touchpad. I Others lets you select a sound associated with using the Touchpad. For more information on the touchpad settings, click Help. 4 Click OK to save changes. 134 www.gateway.com Solo1200.book Page 135 Friday, May 25, 2001 10:48 AM Programming the multi-function buttons Programming the multi-function buttons The Multi-function Keyboard Utility lets you change the actions of some of the multi-function buttons. HelpSpot For more information on programming the multi-function buttons, double-click the HelpSpot icon on your desktop. To program the multi-function buttons:
1 Click Start, then select Settings, then Control Panel. The Control Panel window opens. If you do not see the Multi-function Keyboard icon, click view all Control Panel options. 2 Double-click the Multi-function Keyboard icon. The Gateway Multi-function Keyboard utility window opens. 3 Click the tab corresponding to the multi-function button to make changes to its function, then click OK. To see which button each tab corresponds to, see Multi-function buttons on page 24. www.gateway.com 135 Solo1200.book Page 136 Friday, May 25, 2001 10:48 AM Chapter 10: Customizing Your Notebook Allocating system memory Graphics memory and system memory share the memory installed in your notebook. By default, the Solo 1200 allocates 8MB of the total memory to graphics. Some software, such as graphic intensive games, may require you to allocate more memory to graphics. You can choose to allocate up to 32MB of the total memory for graphics. Caution Increasing the memory allocated to graphics decreases the system memory. Allocating too much memory to graphics may adversely affect the performance of your notebook. To allocate system memory:
1 Restart your notebook. As soon as you see a startup screen, press F2. The BIOS Setup utility opens. 2 Click Advanced, then select Shared memory. 3 Select the graphics memory size you want to allocate, then click OK. 4 Exit the BIOS Setup utility by clicking Exit, then selecting Save and Exit. 5 Click OK. 136 www.gateway.com Solo1200.book Page 137 Friday, May 25, 2001 10:48 AM Upgrading Your Notebook 11 This chapter provides information about adding hardware devices to your notebook. Topics include:
I Adding a PC Card I Replacing memory I Replacing the hard drive www.gateway.com 137 Solo1200.book Page 138 Friday, May 25, 2001 10:48 AM Chapter 11: Upgrading Your Notebook Adding a PC Card Your notebook has a PC Card slot (also known as PCMCIA card slot). This slot accepts Type I, II, and III cards. You do not need to restart your notebook when changing most cards because your notebook supports hot-swapping. Hot-swapping means that you can insert a PC Card while your notebook is running. If your PC Card does not work after hot-swapping, refer to the PC Card manufacturers documentation for further information. HelpSpot For more information on adding a PC Card, double-click the HelpSpot icon on your desktop. To insert a PC Card:
I Push the card firmly into the PC Card slot label-side up until the outer edge of the card is flush with the side of the notebook. 138 www.gateway.com Solo1200.book Page 139 Friday, May 25, 2001 10:48 AM To remove a PC Card:
1 Release the eject button by pressing the PC Card eject button once. 2 Eject the PC Card by pressing the eject button again. Adding a PC Card www.gateway.com 139 Solo1200.book Page 140 Friday, May 25, 2001 10:48 AM Chapter 11: Upgrading Your Notebook Preventing static electricity discharge The components inside your computer are extremely sensitive to static electricity, also known as electrostatic discharge (ESD). Caution ESD can permanently damage electrostatic discharge sensitive components in the computer. Prevent ESD damage by following ESD guidelines every time you open the computer case. Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your computer and unplug the power cord and modem cable before opening the case. Before installing memory or replacing the hard drive, follow these guidelines:
I Turn off the computer power. I Wear a grounding wrist strap (available at most electronics stores) and attach it to a bare metal part of the computer. Warning To prevent risk of electric shock, do not insert any object into the vent holes of the notebook. I Touch a bare metal surface on the back of the computer. I Unplug the power cord and modem cable. I Remove the battery pack. Before working with computer components, follow these guidelines:
I Avoid static-causing surfaces such as carpeted floors, plastic, and packing foam. I Remove components from their antistatic bags only when you are ready to use them. Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection. I Always hold expansion cards by their edges or their metal mounting brackets. Avoid touching the edge connectors and components on the cards. Never slide expansion cards or components over any surface. 140 www.gateway.com Solo1200.book Page 141 Friday, May 25, 2001 10:48 AM Installing memory Installing memory Your portable computer uses memory modules called SO-DIMMs (Small Outline Dual Inline Memory Modules). The modules are available in various capacities and any module can be placed in any available slot. Use PC100 or PC133 memory modules when upgrading your memory. To add or replace memory modules:
1 Follow the instructions under Preventing static electricity discharge on page 140. 2 Shut down the notebook, then disconnect the power cord and modem cable. 3 Turn the notebook over, then remove the main battery. For more information, see Changing batteries on page 109. Warning Disconnect the power cord, remove the battery, and disconnect the modem cable before you remove the memory bay cover. Replace the cover before you restore power or reconnect the modem cable. www.gateway.com 141 Solo1200.book Page 142 Friday, May 25, 2001 10:48 AM Chapter 11: Upgrading Your Notebook 4 Remove the memory bay cover screw. 5 Remove the memory bay cover. 142 www.gateway.com Solo1200.book Page 143 Friday, May 25, 2001 10:48 AM 6 Gently press outward on the clips at both ends of the memory module until the module tilts upward. Installing memory 7 Pull the memory module out of the slot. www.gateway.com 143 Solo1200.book Page 144 Friday, May 25, 2001 10:48 AM Chapter 11: Upgrading Your Notebook 8 Hold the new or replacement module at a 30-degree angle and press it into the empty memory slot. This module is keyed so that it can only be inserted in one direction. If the module does not fit, make sure the slot in the module lines up with the tab in the memory bay. Important Use only PC100 (100 MHz) or PC133 (133 MHz) memory modules. 9 Gently push the module down flat until it clicks in place. 10 Replace the memory bay cover, insert the battery, connect the AC adapter, and turn on your notebook. 144 www.gateway.com Solo1200.book Page 145 Friday, May 25, 2001 10:48 AM Replacing the hard drive Replacing the hard drive If you would like more hard drive capacity, you can replace your original drive with a higher-capacity drive. To replace the hard drive:
page 140. 1 Follow the instructions under Preventing static electricity discharge on 2 Shut down the notebook, then disconnect the AC adapter and modem cables. 3 Turn the notebook over, then remove the main battery. For more information, see Changing batteries on page 109. Warning Disconnect the power cord, remove the battery, and disconnect the modem cable before you remove the hard drive. Replace the hard drive before you restore power or reconnect the modem cable. 4 Remove the screw that secures the hard drive to the notebook. www.gateway.com 145 Solo1200.book Page 146 Friday, May 25, 2001 10:48 AM Chapter 11: Upgrading Your Notebook 5 Slide the hard drive kit out. 6 Lift the hard drive kit up. 7 Place the new hard drive kit onto the notebook case. 8 Slide the hard drive kit in. 9 Replace the screw to secure the hard drive to the notebook. 10 Reinstall the battery, connect the AC adapter, and turn on your notebook. 146 www.gateway.com Solo1200.book Page 147 Friday, May 25, 2001 10:48 AM Networking Your Computer 12 Connecting your home, small office, or home office computers lets you share drives, printers, and a single Internet connection among the connected computers. This chapter contains information about:
I Benefits of a home, small office, or home office network I The Gateway Connected Home I Network connection types I Your networking shopping list www.gateway.com 147 Solo1200.book Page 148 Friday, May 25, 2001 10:48 AM Chapter 12: Networking Your Computer Using a network A network lets you:
I Share a single Internet connection I Share computer drives I Share peripherals I Stream audio and video files I Play multi-player games Sharing a single Internet connection A network makes sharing the Internet easy. Each computer or Internet appliance that is connected to the network can share the same modem and telephone line or broadband connection and access the Internet at the same time. This saves on the cost of installing another telephone line for your second computer and paying for a second Internet Service Provider (ISP) account. Important Most ISPs allow multiple users at the same time. If you use America Online as your ISP, you can:
I Log onto America Online through one of your screen names and the other computers can access the Internet using an Internet browser. I Upgrade your service to America Online for Home Networks. This service allows more than one of your screen names to be online through your home network at one time. Sharing drives With a network, you can copy files from computer to computer by copying and pasting or dragging and dropping. You will no longer waste your time transferring files by using diskettes. In addition, you can map a drive from a computer on the network to a drive on another computer, and access the file as if it were located on the hard drive of the computer you are using. 148 www.gateway.com Solo1200.book Page 149 Friday, May 25, 2001 10:48 AM Using a network Sharing peripherals Each computer that is connected to the network can share the same peripherals, such as a printer. Select print from the computer you are currently using and your file is automatically printed on your printer no matter where it is located on your network. Streaming audio and video files With a network, you can store audio files (such as the popular .MP3 files) and video files on any networked computer, then play them on any of the other computers or devices connected to your network, a process called streaming. Add a digital music player such as the Gateway Connected Music Player, and you can integrate your stereo system into your network as well. Playing multi-player games With a home network, you can play multi-player games. Load a game like Microsoft Midtown Madness 2 on your computers, and in minutes, you and your friends can race in competing cars through the streets of San Francisco. www.gateway.com 149 Solo1200.book Page 150 Friday, May 25, 2001 10:48 AM Chapter 12: Networking Your Computer Introducing the Gateway Connected Home The Gateway Connected Home connects all your computers and other devices so that you can share files, programs, peripherals, and much more from any computer in your house. The picture below shows an example Gateway Connected Home. 150 www.gateway.com Solo1200.book Page 151 Friday, May 25, 2001 10:48 AM Introducing the Gateway Connected Home Components of a Gateway Connected Home The Gateway Connected Home begins with two computers and a connection. From there, you can add computers and devices to fit your specific needs. You can connect:
I Any or all of your connected computers to your Internet connection simultaneously. I A Gateway Connected Touchpad to your connected home so that more than one screen name can log onto America Online simultaneously. I Your notebook computer to your connected home so you can share files and print at home. I A Gateway Connected Music Player to your connected home to play audio files, located on any connected computer, anywhere in your home, either through your stereo system or through powered speakers. www.gateway.com 151 Solo1200.book Page 152 Friday, May 25, 2001 10:48 AM Chapter 12: Networking Your Computer Selecting a network connection One of the biggest decisions you will need to make when creating your network is what type of connection you will use. Gateway supports both wired and wireless connections. Wired connections HPNA (Home Phoneline Networking Alliance) and Ethernet are two popular types of wired networks. HPNA Creating an HPNA network is as easy as knowing where your telephone jacks and computers are located. HPNA uses your home's standard telephone lines and telephone jacks instead of special cabling to connect computers. You can use your networked computers at the same time as you connect to your ISP, send a fax, or talk on your telephone. For the best performance, your computers or Internet appliances should have HPNA 2.0 network cards or jacks for connecting to your network. Important If you have more than one telephone line in your home or office, make sure that all the computers in your network are connected to jacks that share the same telephone number. Ethernet or Fast Ethernet Ethernet is a type of connection commonly used in offices around the world. This type of connection can also be used to build small computer networks in the home. Ethernet is available at two different speeds: standard Ethernet, which runs at the same speed as HPNA 2.0, and Fast Ethernet, which runs up to ten times faster. To create an Ethernet network, you or your electrician must install special cables in your home or office. Your computers or Internet appliances must have Ethernet cards or jacks for connecting to a 10 or 10/100 Ethernet switch or hub. If you are connecting just two computers, you can eliminate the switch or hub and use a special crossover cable. Important Check local code requirements before installing Ethernet cable or other wiring in your home or office. Your municipality may require you to obtain a permit and hire a licensed installer. 152 www.gateway.com Solo1200.book Page 153 Friday, May 25, 2001 10:48 AM Selecting a network connection Broadband Internet connections You can use your computers Ethernet or USB jack for more than just networking. Many broadband Internet connections, such as cable modems and DSL modems, connect to your computers Ethernet or USB jack. Typically, if one computer is connected to the Internet, other networked computers also access the Internet through the shared Internet connection. A broadband, versus dial-up, connection adds speed and an always on connection to your home network. Wireless connections Instead of connecting your computers with wires, you can consider two types of wireless networks. Warning Important Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11b (also known as wireless Ethernet or Wifi) and Bluetooth communication devices are examples of devices that provide wireless communication. If your system came equipped with an internal radio frequency wireless device, see Safety, Regulatory, and Legal Information on page 215 for general wireless regulatory and safety guidelines. To find out if your system has an internal wireless device, check the label (see Identifying your model on page 8. Wireless Ethernet A wireless Ethernet network (also known as IEEE 802.11b or WiFi) exceeds the speed of either HPNA 2.0 or standard Ethernet. In addition, this type of network allows you the freedom to move about your home or office with your computer. For example, you can take your notebook computer from your home office to your patio without having a telephone or Ethernet jack available. Although you save on the cost of wiring, the higher cost of wireless Ethernet equipment may result in a wireless network costing more than a wired one. www.gateway.com 153 Solo1200.book Page 154 Friday, May 25, 2001 10:48 AM Chapter 12: Networking Your Computer Bluetooth Bluetooth is a short-range wireless method for creating a network. Like wireless Ethernet, Bluetooth allows your computer to send and receive data without wiring. However, unlike the wireless Ethernet, the range and speed of the Bluetooth connection are greatly reduced. Bluetooth is an ideal method for connecting a notebook computer, PDA, pager, cellular telephone, and printer that are all in close proximity. Assessing your connection needs To select the type of network that will work best for you, consider how you will use your network. HPNA An HPNA network is appropriate if:
I Your home, small office, or home office has a telephone jack with the same telephone number in each room that has a device you want to connect I You have several Windows-based computers that are used for drive sharing, printing to a single printer, or surfing the Internet I Your notebook computer has one of the following:
I An HPNA jack for connecting to a telephone jack I A USB port to connect to an HPNA adapter I Cost savings is more important than network speed I Your connection speed needs are less than 10000 Kbps (see Comparing data transfer speed on page 157) Ethernet An Ethernet or Fast Ethernet network is appropriate if:
I You are building a new home, or your existing home already has Ethernet cable installed in each room that has a device you want to connect I You are creating a network in an office or business I Network speed is more important than cost savings 154 www.gateway.com Solo1200.book Page 155 Friday, May 25, 2001 10:48 AM Selecting a network connection I You have a combination of Windows-based computers and non-Windows-based computers that are used for drive sharing, printing to a single printer, or surfing the Internet I Your notebook computer has an Ethernet jack for connecting to the network www.gateway.com 155 Solo1200.book Page 156 Friday, May 25, 2001 10:48 AM Chapter 12: Networking Your Computer Wireless Ethernet (IEEE 802.11b, WiFi) A wireless Ethernet network is appropriate if:
I You are looking for an alternative to using your telephone line or installing cable for connectivity I Network speed and the ability to move about with your computer are more important than cost savings I You have several Windows-based computers that are used for drive sharing, printing to a single printer, or surfing the Internet I Your notebook computer has wireless Ethernet (IEEE 802.11b) for networking I Your connection speed needs are less than 11000 Kbps (see Comparing data transfer speed on page 157) Bluetooth A Bluetooth network is appropriate if:
I You are looking for an alternative to using your telephone line or installing cable for connectivity I Your PDA, pager, cellular telephone, or printer has Bluetooth for networking I Your connection needs are less than 1000 Kbps (see Comparing data transfer speed on page 157) 156 www.gateway.com Solo1200.book Page 157 Friday, May 25, 2001 10:48 AM Selecting a network connection Comparing data transfer speed When deciding between connection types, compare the different data transfer speeds provided by each to the programs you plan to run on your network. The following table shows types of programs that you may run in your home or small office and the connection speed each requires. Type of Program Speed Required Voice over IP (VoIP) 5-20 Kbps Multiplayer Game Dial-up Internet 20-80 Kbps 24-56 Kbps MP3 Audio Streaming 80-200 Kbps Printer Sharing 80-200 Kbps Broadband Internet 100-1000 Kbps File Sharing 300-40000 Kbps MPEG Video Streaming 4000-8000 Kbps The following table shows the Gateway-supported network type and the maximum speed of each. Connection Type Rated Maximum Speed Bluetooth HPNA 2.0 Ethernet Wireless Ethernet
(IEEE 802.11b) Wireless 1000 Kbps Wired Wired 10000 Kbps 10000 Kbps Wireless 11000 Kbps Fast Ethernet Wired 100,000 Kbps www.gateway.com 157 Solo1200.book Page 158 Friday, May 25, 2001 10:48 AM Chapter 12: Networking Your Computer When comparing the speed at which your network will need to run to the speed you can get from the connection type, you should consider which programs may run at the same time on your network. For example, you have stored several MP3 audio files on your network. You typically play music on your Gateway Connected Music Player, and at the same time your teenager may play music on another computer. Playing two MP3 audio files simultaneously requires 200 Kbps + 200 Kbps = 400 Kbps. If at the same time you are playing two MP3 audio files, you also print a file to your printer, the speed required increases to 200 Kbps + 200 Kbps + 200 Kbps = 600 Kbps). A comparison of the two tables on the previous page shows that HPNA 2.0, Ethernet, and wireless Ethernet can handle most programs on a network. If you anticipate using a combination of programs that regularly exceed 10000 Kbps, you should consider installing Fast Ethernet for your connection. 158 www.gateway.com Solo1200.book Page 159 Friday, May 25, 2001 10:48 AM Network shopping list Use the following shopping lists when purchasing equipment for your network. Network shopping list HPNA For an HPNA network you need:
I An HPNA card installed in each desktop computer
- OR -
An HPNA/V.90 combination card installed in each desktop computer HPNA card
- OR -
A USB HPNA adapter attached to each desktop or notebook computer
- OR -
USB HPNA adapter A HPNA PC card installed in each notebook computer I Telephone cord going from each computer to the closest telephone jack Important Your Gateway computer may already have a factory installed HPNA/V.90 combination card. All HPNA components should be HPNA 2.0. A mixture of HPNA 1.0 and HPNA 2.0 components will result in your network running at a slower speed. www.gateway.com 159 Solo1200.book Page 160 Friday, May 25, 2001 10:48 AM Chapter 12: Networking Your Computer Ethernet For an Ethernet network you need:
I An Ethernet card installed in each desktop computer
- OR -
An Ethernet jack on each desktop and notebook computer
- OR -
Ethernet card and hub An Ethernet PC card installed in each notebook computer I An Ethernet hub or switch with enough ports for each computer and device in the network (hubs are slightly cheaper than switches but may run slower than switches) I Ethernet cable going from each computer to the hub or switch Important All Ethernet components should be either standard Ethernet
(10 Mbps) or Fast Ethernet (100 Mbps). A mixture of Ethernet and Fast Ethernet components will result in your network running at the slower speed. 160 www.gateway.com Solo1200.book Page 161 Friday, May 25, 2001 10:48 AM Network shopping list Wireless Ethernet For a wireless Ethernet network you need:
I A wireless Ethernet (IEEE 802.11b) PCI card installed in each desktop computer
- OR -
A wireless Ethernet (IEEE 802.11b) PC card installed in each notebook computer that does not have wireless Ethernet built-in I A wireless Ethernet (IEEE 802.11b) Access Point if you want to connect your wireless Ethernet to the Internet Wireless Ethernet PCI card Bluetooth Wireless Ethernet PC card For a Bluetooth network you need:
I A Bluetooth PCI card installed in each desktop computer
- OR -
A Bluetooth PC card installed in each notebook computer that does not have Bluetooth built-in I Devices with Bluetooth, such as PDAs, pagers, cellular telephones, and printers Wireless Ethernet Access Point www.gateway.com 161 Solo1200.book Page 162 Friday, May 25, 2001 10:48 AM Chapter 12: Networking Your Computer For more information For more information about the Gateway Connected Home or networking an office, discuss your particular needs with your Gateway Country Store representative. In addition, several books and Internet sites are dedicated to networking. Refer to these sources for more information about networking your home or office with HPNA, Ethernet, wireless Ethernet, or Bluetooth. 162 www.gateway.com Solo1200.book Page 163 Friday, May 25, 2001 10:48 AM Maintaining Your Notebook 13 This chapter provides basic information about maintaining your computer hardware and software. Caring for your computer Here are ways to extend the life of your system:
I Be careful not to bump or drop your computer, and do not put any objects on top of it. The case, although strong, is not made to support extra weight. I When transporting your computer, we recommend that you put it in a carrying case. I Keep diskettes, modular drives, and your computer away from magnetic fields. Magnetic fields can erase data on both diskettes and hard drives. I Never turn off your computer when the hard drive light is on because data on the hard drive could be lost or corrupted. I Avoid subjecting your computer to extreme temperature changes. The case and LCD panel can become very brittle and easy to break in cold temperatures and can melt or warp in high temperatures. Damage due to either extreme is not covered by your warranty. As a general rule, your computer is safest at temperatures that are comfortable for you. I Keep all liquids away from your computer. Almost any liquid can result in extremely expensive repairs that are not covered under your warranty. www.gateway.com 163 Solo1200.book Page 164 Friday, May 25, 2001 10:48 AM Chapter 13: Maintaining Your Notebook I Avoid dusty or dirty work environments. Dust and dirt can clog the internal mechanisms. I Set up a regular maintenance schedule according to the table below to keep your computer running at its best. Maintenance task Immediately after purchase Monthly When needed See... Create an emergency diskette X Check for viruses Manage hard drive space Clean up hard drives Scan hard drive for errors Defragment hard drive Back up files Recalibrate the battery Clean computer case Clean keyboard Clean screen Clean mouse X X X X X page 165 page 167 page 169 page 170 page 171 page 173 page 175 page 177 page 178 page 179 page 179 page 179 X X X X X X X X X X X 164 www.gateway.com Solo1200.book Page 165 Friday, May 25, 2001 10:48 AM Creating an emergency startup diskette Creating an emergency startup diskette An emergency startup diskette is a diskette that contains critical information that you need to start your computer if Windows fails to start. You should create a startup diskette as soon as you get your computer. HelpSpot For more information on creating an emergency startup diskette, double-click the HelpSpot icon on your desktop. To create an emergency startup diskette:
1 Click Start, then select Settings, then Control Panel. The Control Panel window opens. 2 Click/Double-click the Add/Remove Programs icon. The Add/Remove Programs Properties dialog box opens. 3 Click the Startup Disk tab. www.gateway.com 165 Solo1200.book Page 166 Friday, May 25, 2001 10:48 AM Chapter 13: Maintaining Your Notebook 4 Click Create Disk. A message tells you to label a new diskette and insert it into the diskette drive. 5 Place a new, labeled diskette into the diskette drive. 6 Click OK. Windows copies files to the emergency startup diskette. 7 When Windows finishes copying files, remove the diskette from the diskette drive. 8 You should write-protect the diskette, which will prevent the diskette from being erased or infected by viruses, by sliding the tab that is at the top of the diskette to the up position. Not write-
protected Write-
protected 9 Store your emergency startup diskette in a safe place with your other backup software media. 166 www.gateway.com Solo1200.book Page 167 Friday, May 25, 2001 10:48 AM Protecting your computer from viruses Protecting your computer from viruses A virus is a program that attaches itself to a file on a computer, then spreads from one computer to another. Viruses can damage data or cause your computer to malfunction. Some viruses go undetected for a period of time, because they are activated on a certain date. Protect your computer from a virus by:
I Using your Norton AntiVirus program to check files and programs that are on diskettes, attached to e-mail messages, or downloaded from the Internet. I Checking all programs for viruses before installing them. I Disabling macros on suspicious Microsoft Word and Excel files. These programs will warn you if a document that you are opening contains a macro that might have a virus. HelpSpot For more information on protecting your computer from viruses, double-click the HelpSpot icon on your desktop. To scan for viruses:
1 Click Start, then select Programs, Norton AntiVirus, then Norton AntiVirus. Norton AntiVirus opens. 2 Click Scan for Viruses. 3 Select the type of scan you want to make in the Scan area, then click Run Scan Now. www.gateway.com 167 Solo1200.book Page 168 Friday, May 25, 2001 10:48 AM Chapter 13: Maintaining Your Notebook To remove a virus:
1 Find and remove the virus immediately using Norton AntiVirus. 2 Turn off your computer and leave it off for at least 30 seconds. 3 Turn on the computer and rescan for the virus. You should periodically update your Norton AntiVirus program to protect against the latest viruses. To update Norton AntiVirus:
1 Click Start, then select Programs, Norton AntiVirus, then LiveUpdate - Norton AntiVirus. The LiveUpdate wizard opens. 2 Follow the on-screen instructions to update your Norton AntiVirus program with the latest virus protection files. 3 When the program is done updating, click Finish. 168 www.gateway.com Solo1200.book Page 169 Friday, May 25, 2001 10:48 AM Managing hard drive space Managing hard drive space Windows provides several utilities you can use to manage your hard drive space and keep your hard drive running efficiently. Checking hard drive space In Windows, you can see a chart of the available hard drive space. HelpSpot For more information on checking hard drive space, double-click the HelpSpot icon on your desktop. To check hard drive space:
1 Double-click the My Computer icon. The My Computer window opens. 2 Right-click the drive that you want to check for available file space, then select Properties. Drive space information appears. www.gateway.com 169 Solo1200.book Page 170 Friday, May 25, 2001 10:48 AM Chapter 13: Maintaining Your Notebook Using Disk Cleanup Delete unneeded files, such as temporary Windows files, to free hard drive space. HelpSpot For more information on using Disk Cleanup, double-click the HelpSpot icon on your desktop. To use Windows Disk Cleanup program:
1 Double-click the My Computer icon. The My Computer window opens. 2 Right-click the hard drive that you want to delete files from, then select Properties. The System Properties dialog box opens at the General tab. 3 Click Disk Cleanup. The Disk Cleanup dialog box opens. 4 Select the check box beside each file type you want to delete. For more information about file types you can delete, read the descriptions in the Disk Cleanup dialog box. 5 Click OK, then click Yes. 170 www.gateway.com Solo1200.book Page 171 Friday, May 25, 2001 10:48 AM Managing hard drive space Scanning the hard drive for errors The ScanDisk program examines the hard drive for surface errors and file and folder problems. ScanDisk corrects these problems so that Windows and other programs run efficiently. If you use your computer several hours every day, you probably want to run ScanDisk once a week. On the other hand, if you use your computer less frequently, once a month may be adequate. Also use ScanDisk if you encounter hard drive problems. HelpSpot For more information on using ScanDisk, double-click the HelpSpot icon on your desktop. To run ScanDisk:
1 Double-click the My Computer icon. The My Computer window opens. 2 Right-click the hard drive that you want to check for errors, then select Properties. The System Properties dialog box opens. 3 Click the Tools tab. www.gateway.com 171 Solo1200.book Page 172 Friday, May 25, 2001 10:48 AM Chapter 13: Maintaining Your Notebook 4 Click Check Now. The ScanDisk dialog box opens. 5 Select the options to use, then click Start. For help, press F1. ScanDisk checks the drive for errors. This process may take several minutes. 6 Correct any problems that are found by following the on-screen instructions. After ScanDisk has finished checking the drive for errors, it provides a summary of the problems that it found. 7 Click Close. 172 www.gateway.com Solo1200.book Page 173 Friday, May 25, 2001 10:48 AM Defragmenting the hard drive Managing hard drive space When working with files, sometimes Windows divides the file information into pieces and stores them in different places on the hard drive. This is called fragmentation, and it is normal. In order for the computer to use a file, Windows must search for the pieces of the file and put them back together. This process slows the hard drive performance. The Disk Defragmenter program organizes the data on the drive so that each file is stored as one unit rather than multiple pieces scattered across different areas of the drive. Defragmenting the information stored on the drive can improve hard drive performance. While the Disk Defragmenter program is running, do not use your keyboard or mouse because using them may stop and restart the defragmenting process. Also, if you are connected to a network, log off before starting Disk Defragmenter. Network communication may stop the defragmentation process and cause it to start over. HelpSpot For more information on defragmenting your hard drive, double-click the HelpSpot icon on your desktop. To run Disk Defragmenter:
1 Double-click the My Computer icon. The My Computer window opens. 2 Right-click the hard drive that you want to defragment, then select Properties. The System Properties dialog box opens. www.gateway.com 173 Solo1200.book Page 174 Friday, May 25, 2001 10:48 AM Chapter 13: Maintaining Your Notebook 3 Click the Tools tab. 4 Click Defragment Now. 5 If Disk Defragmenter does not start automatically, click Start or Defragment. Disk Defragmenter shows its progress on the screen. When finished, Disk Defragmenter asks if you want to quit the program. 6 If you want to defragment another drive, click No then follow the on-screen instructions.
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If you do not want to defragment another drive, click Yes. 174 www.gateway.com Solo1200.book Page 175 Friday, May 25, 2001 10:48 AM Backing up files Managing hard drive space Backing up files and removing them from the hard drive frees space for new files on the hard drive. It also protects you from losing important information if the hard drive fails or you accidentally delete files. You should back up your files regularly to diskettes or a writable CD, if you have a CD-R or CD-RW drive. Use diskettes or writable CDs to do partial backups of selected files or folders. Use a backup device such as a CD-R, CD-RW, or Zip drive, or other high-capacity backup device to do a complete hard drive backup. If you do not have a high-capacity backup device and you want to purchase one, you can contact Gateways Add-on Sales department or visit our Web site at www.gateway.com. www.gateway.com 175 Solo1200.book Page 176 Friday, May 25, 2001 10:48 AM Chapter 13: Maintaining Your Notebook Using Maintenance Wizard The Maintenance Wizard lets you schedule maintenance tasks such as running Disk Defragmenter and ScanDisk and deleting unnecessary files. HelpSpot For more information on using the Maintenance Wizard, double-click the HelpSpot icon on your desktop. To start the Maintenance Wizard:
1 Click Start, then select Programs, Accessories, System Tools, then Maintenance Wizard. The Maintenance Wizard dialog box opens. 2 Select the Maintenance Wizard options that suit your preferences. Remember that your computer must be on during scheduled maintenance tasks. 176 www.gateway.com Solo1200.book Page 177 Friday, May 25, 2001 10:48 AM Recalibrating the battery Recalibrating the battery If your notebook unexpectedly goes into Standby mode while you are using it but the battery charge is not low, you may need to recalibrate your battery. You should also recalibrate the battery once a year to maintain the accuracy of the battery gauge. To recalibrate the battery:
1 Connect the AC adapter, then turn on your notebook. 2 When you see the startup screen, press F2. The BIOS Setup program opens. 3 Click Exit, then select Battery Auto-Learning (set by default to disabled). A checkmark appears to show that it is now turned on. 4 Exit the BIOS Setup utility by clicking Exit, then selecting Save and Exit. The battery recalibration program begins and the notebook will reboot. After your battery has been recalibrated, the notebook recharges the battery. Recharging may take 12-24 hours. After the battery finishes recharging, the battery meter displays the accurate battery charge. If the battery meter does not show an accurate charge, contact Gateway Technical Support. Important Do not interrupt the battery recalibration process. If recalibration is interrupted, you must start the process over again. 5 Follow the on-screen instructions to exit the battery recalibration program. www.gateway.com 177 Solo1200.book Page 178 Friday, May 25, 2001 10:48 AM Chapter 13: Maintaining Your Notebook Cleaning your computer Keeping your computer clean and the vents free from dust helps keep your system performing at its best. You may want to gather these items and put together a computer cleaning kit:
I A soft cloth I An aerosol can of air that has a narrow, straw-like extension I Isopropyl alcohol I Cotton swabs I A CD drive cleaning kit Cleaning the exterior Warning When you shut down your computer, the power turns off, but some electrical current still flows through the computer. To avoid possible injury from electrical shock, unplug the power cord and modem cable from the wall outlets. Always turn off the computer and other peripherals and remove the battery before cleaning any components. Use a damp, lint-free cloth to clean the computer and other parts of your system. Do not use abrasive or solvent cleaners because they can damage the finish on your components. Your computer is cooled by air drawn in through the vents on the case, so keep the vents free of dust. With the computer turned off and unplugged, brush the dust away from the vents with a damp cloth. Be careful not to drip any water into the vents. Do not attempt to clean dust from the inside of the computer. 178 www.gateway.com Solo1200.book Page 179 Friday, May 25, 2001 10:48 AM Cleaning your computer Cleaning the keyboard You should clean the keyboard occasionally to free it of dust and lint trapped under the keys. The easiest way to do this is to blow dirt from under the keys using an aerosol can of air with a narrow, straw-like extension. If you spill liquid on the keyboard, turn off the computer and turn the unit upside down. Let the liquid drain, then let the keyboard dry before trying to use it again. If the keyboard does not work after it dries, you may need to replace it. Cleaning the screen Use a soft cloth and water to clean the screen. Squirt a little water on the cloth (never directly on the screen), and wipe the screen with the cloth. Caution An LCD screen is made of specially coated glass and can be scratched or damaged by abrasive or ammonia-based window cleaners. Cleaning the mouse If you have a mouse and the mouse pointer begins moving erratically across the screen or becomes difficult to control precisely, then cleaning the mouse will likely improve its accuracy. HelpSpot For a video demonstration on cleaning the mouse, double-click the HelpSpot icon on your desktop. To clean your mouse:
1 Turn the mouse upside down. 2 Rotate the retaining ring on the bottom of the mouse counter-clockwise. www.gateway.com 179 Solo1200.book Page 180 Friday, May 25, 2001 10:48 AM Chapter 13: Maintaining Your Notebook 3 Remove the retaining ring and mouse ball. 4 Remove any dust, lint, or dirt from the mouse ball with a soft cloth. 5 Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. 6 Replace the mouse ball and lock the retaining ring into place. 180 www.gateway.com Solo1200.book Page 181 Friday, May 25, 2001 10:48 AM Reinstalling Device Drivers 14 Device drivers are programs that control devices such as monitors, CD drives, and modems. Drivers translate information between computer devices and programs. Drivers for your original computer hardware are installed at Gateway. If you install a new device, you need to install the drivers provided by the device manufacturer. You should reinstall device drivers:
I If directed to do so while troubleshooting I If you see a message indicating that there is a problem with a device driver This chapter provides instructions for reinstalling device drivers in Windows Me. If you are not comfortable with the procedures covered in this chapter, seek help from a more experienced computer user or a computer service technician. www.gateway.com 181 Solo1200.book Page 182 Friday, May 25, 2001 10:48 AM Chapter 14: Reinstalling Device Drivers Reinstalling device drivers If you just reinstalled Windows Me, the device drivers were automatically reinstalled. However, you need to reinstall device drivers if directed to do so while troubleshooting or if a message tells you that there is a problem with a device driver. HelpSpot For more information on reinstalling device drivers, double-click the HelpSpot icon on your desktop. To reinstall Windows Me device drivers:
1 Place Disc 1 of the System Restoration Kit into your CD drive. The System Restoration program starts. Go to Step 5.
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If the program does not start automatically, go to Step 2. 2 Click Start, then select Run. The Run dialog box opens. 3 In the Open text box, type D:\RUNMENU.EXE (where D is the drive letter of your CD drive). 4 Click OK. The System Restoration Kit program starts. 5 If the Welcome to the System Restoration Kit window opens, close it by clicking OK. 6 Click the Reinstall tab. 182 www.gateway.com Solo1200.book Page 183 Friday, May 25, 2001 10:48 AM Reinstalling device drivers 7 Click Automatic Installation, then select multiple device drivers to reinstall.
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Click Manual Installation, then select a single device driver to reinstall. 8 Click Install. 9 Follow any additional on-screen instructions. Depending on the driver you are reinstalling, you may only need to restart your computer to complete the installation. However, if a setup wizard opens when you restart your computer, follow the on-screen instructions. www.gateway.com 183 Solo1200.book Page 184 Friday, May 25, 2001 10:48 AM Chapter 14: Reinstalling Device Drivers Updating device drivers The Gateway System Restoration Kit contains a device driver update utility that works over the Internet. If you do not have an Internet Service Provider, the update utility works by direct dialing the device driver update service. HelpSpot For more information on updating device drivers, double-click the HelpSpot icon on your desktop. Important If your system came equipped with a wireless device, only use the drivers approved for the country the device will be used in. See the Gateway System Restoration Kit or the Gateway Technical Support Web site. If your system came equipped with an internal radio frequency wireless device, see Safety, Regulatory, and Legal Information on page 215 for general wireless regulatory and safety guidelines. To find out if your system has an internal wireless device, check the label (see Identifying your model on page 8. To update Windows Me device drivers:
1 Place Disc 1 of the System Restoration Kit into your CD drive. The System Restoration program starts. Go to Step 5.
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If the program does not start automatically, go to Step 2. 2 Click Start, then select Run. The Run dialog box opens. 3 In the Open text box, type D:\RUNMENU.EXE (where D is the drive letter of your CD drive). 4 Click OK. The System Restoration Kit program starts. 5 If the Welcome to the System Restoration Kit window opens, close it by clicking OK. 184 www.gateway.com Solo1200.book Page 185 Friday, May 25, 2001 10:48 AM Updating device drivers 6 Click the Update tab. 7 Click Check Now. The Connect window opens. 8 Install available updated device drivers by following the on-screen instructions. Depending on the driver you are updating, you may only need to restart your computer to complete the installation. However, if a setup wizard opens when you restart your computer, follow the on-screen instructions. www.gateway.com 185 Solo1200.book Page 186 Friday, May 25, 2001 10:48 AM Chapter 14: Reinstalling Device Drivers 186 www.gateway.com Solo1200.book Page 187 Friday, May 25, 2001 10:48 AM Restoring Software 15 If your computer is not working properly, try the following options to correct the problem:
I Reinstall device drivers. For more information, see Reinstalling Device Drivers on page 181. I Troubleshooting. For more information, see Troubleshooting on page 191. If the options above do not correct the problem, you can use the System Restoration Kit to reinstall Windows and other software. Find out more about the reinstallation options in Reinstalling Windows Me on page 188. www.gateway.com 187 Solo1200.book Page 188 Friday, May 25, 2001 10:48 AM Chapter 15: Restoring Software Reinstalling Windows Me The System Restoration Kit steps you through reinstalling Windows Me. It automatically reinstalls the hardware device drivers and some software. The remaining software is installed using the CDs that came with your computer. HelpSpot For more information on reinstalling Windows, double-click the HelpSpot icon on your desktop. To reinstall Windows Me and the device drivers:
1 Place Disc 2 of the System Restoration Kit in the CD drive. If you have an additional recordable/rewritable CD drive, make sure you do not put the System Restoration CD in it. 2 Restart the computer. 3 Follow the on-screen instructions. The on-screen instructions step you through the operating system and device drivers installation. 188 www.gateway.com Solo1200.book Page 189 Friday, May 25, 2001 10:48 AM Reinstalling programs Reinstalling programs If you have problems running a program or if you have reinstalled your operating system, you can reinstall programs from the System Restoration Kit and the program CDs. Follow the installation instructions on each CD. HelpSpot For more information on reinstalling programs, double-click the HelpSpot icon on your desktop. To reinstall a program from the System Restoration Kit:
1 Place Disc 1 of the System Restoration Kit into your CD drive. The System Restoration program starts. Go to Step 5.
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If the program does not start automatically, go to Step 2. 2 Click Start, then select Run. The Run dialog box opens. 3 In the Open text box, type D:\RUNMENU.EXE (where D is the drive letter of your CD drive). 4 Click OK. The System Restoration Kit program starts. 5 If the Welcome to the System Restoration Kit window opens, close it by clicking OK. 6 Click the Reinstall tab. 7 Click Automatic Installation, then select the program to reinstall.
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Click Manual Installation, then select the program to reinstall. 8 Click Install. 9 Follow any additional on-screen instructions. Depending on the program you are reinstalling, you may only need to restart your computer to complete the installation. However, if a setup wizard opens when you restart your computer, follow the on-screen instructions. www.gateway.com 189 Solo1200.book Page 190 Friday, May 25, 2001 10:48 AM Chapter 15: Restoring Software To reinstall a program from a CD:
1 Place the program CD in your CD drive. 2 Complete the reinstallation by following the instructions included with the program CD. 190 www.gateway.com Solo1200.book Page 191 Friday, May 25, 2001 10:48 AM Troubleshooting 16 This chapter provides some solutions to common computer problems. Use the information to troubleshoot and correct typical hardware and software issues. If the suggestions in this chapter do not correct the problem, see Getting Help on page 33 for more information about how to get help. Safety guidelines While troubleshooting your computer, follow these safety guidelines:
I Never remove the hard drive or memory bay cover while your computer is turned on. I Make sure you are properly grounded before accessing internal components. For more information about preventing damage from static electricity, see Preventing static electricity discharge on page 140. Important If your system came equipped with an internal embedded wireless device, do not operate the wireless device unless all covers and shields are in place and the system is fully assembled. www.gateway.com 191 Solo1200.book Page 192 Friday, May 25, 2001 10:48 AM Chapter 16: Troubleshooting First steps If you have problems with your computer, try these things first:
I Make sure that the AC adapter is connected to your computer and an AC outlet and that the AC outlet is supplying power. I If you use a power strip or surge protector, make sure it is turned on. I If a peripheral device does not work, make sure that all connections are secure. I Make sure that your hard drive is not full. I If an error message appears on the screen, write down the exact message. The message may help Gateway Technical Support in diagnosing and fixing the problem. I If you added or removed modules or peripheral devices, review the installation procedures you performed and make sure you followed each instruction. I If an error occurs in a program, consult the printed documentation or the online help. Important Do not try to troubleshoot your problem if power cords or plugs are damaged, if your computer was dropped, or if the cabinet was damaged. Instead, unplug your computer and contact a qualified computer technician. HelpSpot For more information on troubleshooting, double-click the HelpSpot icon on your desktop. 192 www.gateway.com Solo1200.book Page 193 Friday, May 25, 2001 10:48 AM Software support tools Software support tools Your system may include PC Doctor to help you diagnose and fix problems. PC Doctor is a comprehensive hardware diagnostic and system information tool that can test your computer and determine its configuration. PC Doctor provides 85 professional diagnostic tests directly from your computer. PC Doctor is available from HelpSpot or by clicking Start, then selecting Programs, then Gateway Utilities. HelpSpot For more information on using PC Doctor, double-click the HelpSpot icon on your desktop. www.gateway.com 193 Solo1200.book Page 194 Friday, May 25, 2001 10:48 AM Chapter 16: Troubleshooting Troubleshooting CD drive The computer does not recognize a disc or the CD drive I The disc may not be properly seated in the tray. When you place a disc on the tray, make sure that you press the disc firmly onto the spindle so that the retaining clips hold the disc in place. I The CD drive may not be completely inserted into the drive bay. Press the drive into the bay, then try to access the disc again. I Make sure the disc label is facing up. I Try a different disc. Occasionally discs are flawed and cannot be read by the drive. I Clean the disc. For more information, see To clean a CD: on page 195. I Your computer may be experiencing some temporary memory problems. Shut down and restart your computer. An audio CD does not produce sound I Make sure the CD label is facing up. I Click the speaker icon in the lower right corner of the taskbar and make sure the volume controls are turned up. I Make sure mute controls are turned off by double-clicking the speaker icon in the lower right corner of the taskbar and making sure that the Master Out, CD Audio, MIDI, Digital, and Wave mute check boxes are not selected. For more information about setting the mute control, see Adjusting the volume on page 85. I Clean the CD. For more information, see To clean a CD: on page 195. I Your computer may be experiencing some temporary memory problems. Shut down and restart your computer. I Reinstall the audio device drivers. For more information, see Reinstalling Device Drivers on page 181. 194 www.gateway.com Solo1200.book Page 195 Friday, May 25, 2001 10:48 AM To clean a CD:
I Wipe from the center to the edge, not around in a circle, using a product made especially for the purpose. Troubleshooting Device installation You have computer problems after adding a new device Sometimes a new device, such as a PC Card, can cause a system resource (IRQ) conflict. Check IRQ usage to determine if there is an IRQ conflict. To check IRQ usage:
1 Click Start, then select Settings, then Control Panel. The Control Panel window opens. If you do not see the System icon, click view all control panel options. 2 Double-click the System icon, then click the Device Manager tab. The Device Manager opens. 3 Click Computer, then click Properties. The Computer Properties dialog box opens and displays the IRQs and their hardware assignments. www.gateway.com 195 Solo1200.book Page 196 Friday, May 25, 2001 10:48 AM Chapter 16: Troubleshooting To free IRQ resources for the new device:
1 Click Start, then select Settings, then Control Panel. If you do not see the System icon, click view all control panel options. 2 Double-click the System icon, then click the Device Manager tab. The Device Manager opens. 3 Check the device properties for a resource conflict. A resource conflict appears as a black exclamation point in a yellow circle. 4 Remove the device you are trying to install, then determine which one of your ports you can temporarily turn off. For example, you could turn off the parallel port. 5 In the Device Manager, double-click Ports, click the port you want to turn off, then click Properties. 6 In the Device usage area, click to select the Disabled in this hardware profile check box, then click OK. 7 When you are finished using the device, return to the Device Manager and turn on the port by clearing the Disabled in this hardware profile check box. Diskette drive The diskette drive is not recognized I Shut down and restart your computer. You receive a Access Denied or Write protect error message I Move the write-protection tab in the upper-right corner of the diskette down (unprotected). I The diskette may be full. Delete unnecessary files on the diskette and try again. I Not all diskettes are IBM-compatible. Make sure the diskette you are using is IBM-compatible. I Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive. 196 www.gateway.com Solo1200.book Page 197 Friday, May 25, 2001 10:48 AM Troubleshooting You receive a Disk is full error message I Delete unnecessary files on the diskette. I Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive. I Run ScanDisk on the diskette. For more information, see Scanning the hard drive for errors on page 171. If errors are detected and corrected, try using the diskette again. You receive a Non-system disk or Disk error error message I Eject the diskette from the diskette drive, then press ENTER. I Make sure the diskette you are using is IBM-compatible. The light on the diskette drive is lit continuously I Remove the diskette from the drive. If the light stays on, try restarting your computer. File management A file was accidentally deleted To restore files that were deleted in Windows:
1 Double-click the Recycle Bin icon. 2 Right-click the file you want to restore, then select Restore. The file is restored to the place where it was originally deleted from. www.gateway.com 197 Solo1200.book Page 198 Friday, May 25, 2001 10:48 AM Chapter 16: Troubleshooting Hard drive You receive an Insufficient disk space error message I Delete unnecessary files from the hard drive using Disk Cleanup. For more information, see Using Disk Cleanup on page 170. I Empty the Recycle Bin by right-clicking the Recycle Bin icon and selecting Empty Recycle Bin from the pop-up menu. Caution All deleted files will be lost when you empty the Recycle Bin. I If possible, save your files to another disk or drive. I If the hard drive is full, copy any files not regularly used to diskettes or other backup media, then delete them from the hard drive. You receive a Data error message I This may be the result of a defective area on the hard drive. To fix hard drive problems, run the ScanDisk program. For more information, see Scanning the hard drive for errors on page 171. The hard drive cannot be accessed, or you receive a General failure reading drive C error message I If a diskette is in the diskette drive, eject it and restart the computer. I Make sure that the hard drive is correctly installed. Remove it, firmly reinsert it, then restart your computer. For more information, see Replacing the hard drive on page 145. I If your computer has been subjected to static electricity or physical shock, you may need to reinstall the operating system. 198 www.gateway.com Solo1200.book Page 199 Friday, May 25, 2001 10:48 AM Internet Troubleshooting You cannot connect to the Internet I Make sure your computer is connected to the telephone line and the telephone line has a dial tone. Use the Setup poster to make sure that the connections have been made correctly. I If you have the call waiting feature on your telephone line, make sure it is turned off. I Make sure your account with your Internet Service Provider (ISP) is set up properly. Contact your ISP technical support for help. I Make sure you do not have a problem with your modem. For information about solving modem problems, see Modem on page 201. You receive an Unable to locate host message and are unable to browse the Internet This problem can occur when you have typed a URL (Web address) incorrectly, you have lost your Internet connection, or your ISP is having technical difficulties. I Double-check the URL or try a different URL. I If the error message still appears, disconnect from the ISP connection and close your browser. Then reconnect and open the browser. If you still get the error, you may have a problem with your Internet connection or ISP. Connecting to a Web site takes too long Many factors can affect Internet performance:
I The condition of the telephone lines in your residence or at your local telephone company I The condition of the Internet computers to which you connect and the number of users accessing those computers I The complexity of graphics and multimedia on Web pages I Having multiple Web browsers open, performing multiple downloads, and having multiple programs open on your computer www.gateway.com 199 Solo1200.book Page 200 Friday, May 25, 2001 10:48 AM Chapter 16: Troubleshooting People are sending you e-mail messages, but you havent received any mail I Click the receive button in your e-mail program. I Make sure your account with your Internet Service Provider (ISP) is set up properly. Contact your ISP technical support for help. Keyboard The external keyboard does not work I Make sure the keyboard cable is plugged in correctly. I Try a keyboard that you know works to make sure the keyboard port works. I If you spilled liquid in the keyboard, turn off the computer and unplug the keyboard. Clean the keyboard and turn it upside down to drain it. Let the keyboard dry before using it again. A keyboard character keeps repeating or you receive a Keyboard stuck or Key failure error message I Make sure that nothing is resting on the keyboard. I Make sure a key is not stuck. Press each key to loosen a key that might be stuck, then restart the computer. LCD panel The screen area is not correct I Change the screen area and color depth from the Display Properties dialog box. For more information, see Adjusting the color depth on page 124 and Adjusting the screen area on page 126. The text on the display is dim or difficult to read I Adjust the brightness controls. I Move the computer away from sources of electrical interference such as televisions, unshielded speakers, microwaves, fluorescent lights, and metal beams or shelves. I Change the display settings. For more information, see Adjusting the screen and desktop settings on page 124. 200 www.gateway.com Solo1200.book Page 201 Friday, May 25, 2001 10:48 AM Memory Troubleshooting You receive a Memory error message I Make sure the memory modules are inserted correctly in the memory bay slot. For more information, see Installing memory on page 141. I Use diagnostic programs to help determine if a memory module is failing. For more information, see Installing memory on page 141. You receive a Not enough memory error message I Close all programs, then restart the computer. Modem Your modem does not dial or does not connect I Make sure your computer is connected to the telephone line and the telephone line has a dial tone. Use the Setup poster to make sure that the connections have been made correctly. I Make sure that the modem cable is less than 6 feet (1.8 meters) long. I Remove any line splitters or surge protectors from your telephone line, then check for a dial tone by plugging a working telephone into the telephone wall jack. I If you have additional telephone services such as call waiting, call messaging, or voice mail, make sure that all messages are cleared and call waiting is turned off before using the modem. Contact your telephone service to get the correct code to temporarily turn off the service. Also make sure the modem dialing properties are set appropriately. To check the dialing properties:
1 Click Start, then select Settings, then Control Panel. The Control Panel window opens. 2 If you do not see the Modems icon, click view all control panel options. 3 Double-click the Modems icon, then click Dialing Properties. The Dialing Properties window opens. 4 Make sure all settings are correct. www.gateway.com 201 Solo1200.book Page 202 Friday, May 25, 2001 10:48 AM Chapter 16: Troubleshooting I Disconnect any answering machine, fax machine, or printer that is on the same line as the modem. You should not have these devices plugged into the same telephone line as the modem. I Make sure that you are not using a digital, rollover, or PBX line. These lines do not work with your modem. I Check for line noise (scratchy, crackling, or popping sounds). Line noise is a common problem that can cause the modem to connect at a slower rate, abort downloads, or even disconnect. The faster the modem, the less line noise it can tolerate and still work properly. I Listen to the line using your telephone. Dial a single number (such as 1). When the dial tone stops, listen for line noise. Wiggle the modem cable to see if that makes a difference. Make sure the connectors are free from corrosion and all screws in the wall or telephone wall jack are secure. I You can also call your telephone service and have them check the telephone line for noise or low line levels. I Try another telephone line (either a different telephone number in your house or a telephone line at a different location). If you can connect on this line, call your telephone company. I Try connecting with the modem at a lower connection speed. If reducing the connect speed lets you connect, contact your telephone company. The telephone line may be too noisy. You cannot connect to the Internet I The ISP may be having technical difficulties. Contact your ISP technical support for help. I See if the modem works with a different communications program. The problem may be with just one program. 202 www.gateway.com Solo1200.book Page 203 Friday, May 25, 2001 10:48 AM Troubleshooting Your 56K modem does not connect at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K. Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may lower the speed even further. Upload (sending data out from your computer) speeds are limited to 48K. Your ISP may not support 48K uploads. I Check your modem connection speed and dial-up network (DUN) connections by accessing the gateway.your.way dial-up server. The server also contains drivers, patches, and updates for current Gateway hardware and software. The server provides a secure connection and is a stand-alone server. You cannot use it to access the Internet. The server cannot be accessed Mondays from 8:00 a.m. to 12:00 p.m. Central Time, when the server is backed up. To access the gateway.your.way dial-up server:
1 Insert Disc 1 of the System Restoration Kit. 2 Select Help. 3 Click Support Web Site, then follow the on-screen instructions. 4 To check your modem connection speed, select the Direct Dial option. After your modem connects, move the mouse cursor over the Dial-Up Networking icon (located next to the clock on your Taskbar), your modem connection speed appears. Your fax communications program only sends and receives faxes at 14,400 bps when you have a 56K modem Current fax technology only supports a maximum send and receive rate of 14,400 bps. The modem is not recognized by the computer I Make sure the line connected to the modem is working and plugged into the appropriate port on the modem. Use the Setup poster to make sure that the connections have been made correctly. I If the modem shares the telephone line with another device, make sure the telephone line is not in use (for example, someone is on the telephone, or another modem is in use). www.gateway.com 203 Solo1200.book Page 204 Friday, May 25, 2001 10:48 AM Chapter 16: Troubleshooting I Use the modem cable that came with your computer. Some telephone cables do not meet required cable standards and may cause problems with the modem connection. I Shut down and restart your computer. I Reinstall the device driver. For more information, see Reinstalling Device Drivers on page 181. I Run Windows modem diagnostics. To run modem diagnostics:
1 Close all open programs. 2 Click Start, then select Settings, then Control Panel. The Control Panel opens. 3 If you do not see the Modems icon, click view all control panel options. 4 Double-click the Modems icon. The Modems Properties dialog box opens. 5 Click the Diagnostic tab, click the COM port next to the name of the modem, then click More Info. The Modem Info dialog box opens. If information about the modem appears, the modem passed diagnostics. If no modem information is available, a white screen appears with no data, or if you get an error such as port already open or the modem has failed to respond, the modem did not pass diagnostics. Contact Gateway Technical Support. The modem is noisy when it dials and connects When your modem tries to connect to another modem, it begins handshaking. Handshaking is a digital getting acquainted conversation between the two modems that establishes connection speeds and communication protocols. You may hear this communication as unusual sounds when the modems first connect. If the sounds are too loud, you can turn the modem volume down. To turn down the modem volume:
1 Click Start, then select Settings, then Control Panel. The Control Panel window appears. 2 If you do not see the Modems icon, click view all control panel options. 204 www.gateway.com Solo1200.book Page 205 Friday, May 25, 2001 10:48 AM Troubleshooting 3 Double-click the Modems icon. The Modems Properties dialog box appears. 4 Click the General tab, select your modem, then click Properties. 5 Adjust the Speaker volume control. 6 Click OK. You received an Unable to establish protocols error message I Reinstall dial-up networking and dial-up networking components. To reinstall dial-up networking:
1 Click Start, then select Settings, then Control Panel. The Control Panel window opens. 2 Click/Double-click the Add/Remove Programs icon, then click the Windows Setup tab. 3 Double-click Communications. 4 Click to clear the Dial-Up Networking check box, then click OK twice. The System Settings Change dialog box opens. 5 Click Yes. The computer restarts. 6 Click Start, then select Settings, then Control Panel. The Control Panel window opens. 7 Click/Double-click the Add/Remove Programs icon, then click the Windows Setup tab. 8 Double-click Communications. 9 Click to select the Dial-Up Networking check box, then click OK twice. The System Settings Change dialog box opens. 10 Click Yes. The computer restarts. If you are asked to insert your System Restoration Kit CD, do so. www.gateway.com 205 Solo1200.book Page 206 Friday, May 25, 2001 10:48 AM Chapter 16: Troubleshooting To reinstall dial-up networking components:
1 Click Start, then select Settings, then Control Panel. The Control Panel window opens. 2 If you do not see the Network icon, click view all control panel options. 3 Double-click the Network icon. 4 If TCP/IP is not included in the Network Components list, click Add, then select Protocol, Add, then Microsoft as the manufacturer. Click TCP/IP on the right side of the dialog box, then click OK. 5 Click Client for Netware Networks (if included), then click Remove. 6 Click IPX/SPX (if included), then click Remove. 7 Click NetBeui (if included), then click Remove. 8 Make sure the Primary Network Logon field is set to Windows Logon. 9 Click OK twice, then restart the computer. Mouse The external mouse does not work I Make sure that the mouse cable is plugged in correctly. I Try a mouse you know is working to make sure the mouse port works. I Shut down and restart your computer. The external mouse works erratically I Clean the mouse. For more information, see Cleaning the mouse on page 179. Networks You cannot connect to your company network I Every network is unique. Contact your company computer department or network administrator for help. I If your system came equipped with an internal wireless device, do not operate the wireless device unless the system fully assembled. 206 www.gateway.com Solo1200.book Page 207 Friday, May 25, 2001 10:48 AM Passwords Troubleshooting The computer does not accept your password I Make sure that CAPS LOCK and PAD LOCK are turned off, then retype the password. You forgot your startup password I The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your computer for repair. Call Gateway Technical Support for instructions. PC Cards You installed a PC Card and now your computer is having problems I Make sure that the PC Card you installed is not causing a system resource conflict. For more information on resource conflicts, see Device installation on page 195. Power Your computer is not working on AC power I Make sure your AC adapter is connected properly to your computer. For more information, see Connecting the AC adapter on page 12. I If your system is plugged into a surge protector, make sure the surge protector is securely connected to an electrical outlet, switched on, and working properly. To test the outlet, plug a working device, such as a lamp, into the outlet and turn it on. I Make sure the AC adapter cables are free from cuts or damage. Replace any damaged cables. Your computer is not working on battery power I Make sure the battery is installed properly. For more information, see Changing batteries on page 109. I Make sure the battery is fully recharged. For more information, see Recharging the battery on page 108. I Make sure the battery is calibrated correctly. For more information, see Recalibrating the battery on page 177. www.gateway.com 207 Solo1200.book Page 208 Friday, May 25, 2001 10:48 AM Chapter 16: Troubleshooting Printer The printer will not turn on I Make sure the power cord is plugged into an AC power source. The printer is on but will not print I Check the cable between the printer and the computer. Make sure it is connected to the proper port. I Many printers have an online/offline button that you may need to press so the printer can start printing. Press the button to put the printer online. I Check the connector and cable for bent or broken pins. I Reinstall the printer driver. Use the manual that came with your printer for instructions on installing the printer driver. I If the printer you want to print to is not the default printer, make sure you have selected it in the printer setup. To set a default printer:
1 Click Start, then select Settings, then Printers. 2 Right-click on the name of the printer you want to be the default printer, then select Set as Default. 208 www.gateway.com Solo1200.book Page 209 Friday, May 25, 2001 10:48 AM Troubleshooting You receive a Printer queue is full error message I Make sure the printer is not set to work offline. To make sure the printer is not set to work offline:
1 Click Start, then select Settings, then Printer. 2 Double-click the icon for the printer you want to use. 3 Select Printer. If there is a Use Printer Offline option on the menu, click to clear the check mark. I Wait until files have been printed before sending additional files to the printer. I If you print large files or many files at one time, you may want to add additional memory to the printer. Consult the printer documentation for instructions for adding additional memory. You receive a Printer is out of paper error message I After adding paper, make sure the printer is online. Most printers have an online/offline button that you need to press after adding paper. ScanDisk When you started your computer, it ran ScanDisk The computer probably had its power interrupted or was improperly shut down. Windows automatically runs ScanDisk at startup when the computer was improperly shut down. ScanDisk fixes errors on the hard drive to minimize data loss. To prevent ScanDisk from running when you start your computer, make sure you always shut down by selecting Shut Down from the Start menu. www.gateway.com 209 Solo1200.book Page 210 Friday, May 25, 2001 10:48 AM Chapter 16: Troubleshooting Sound You are not getting sound from the speakers I Make sure the Windows volume control is turned up by clicking the taskbar speaker icon. I Make sure that Mute is not selected. For more information, see Adjusting the volume on page 85. Video Important If your computer has a DSTN or HPA LCD panel, you may notice some minor screen distortions or ghosting with this technology. Use your contrast Function keys to adjust your screen for best viewing. The external monitor is not working I Make sure that the monitor power is turned on and that the video cable is properly connected. The LCD panel has pixels that are always dark or too bright I This condition is normal and inherent in the TFT technology used in active-matrix LCD screens. Gateways inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Technical Support to identify whether a repair or replacement is justified based on the number of pixels affected. 210 www.gateway.com Solo1200.book Page 211 Friday, May 25, 2001 10:48 AM Telephone support Telephone support Before calling Gateway Technical Support If you have a technical problem with your computer, follow these recommendations before contacting Gateway Technical Support:
I Make sure that your computer is connected properly to a grounded AC outlet that is supplying power. If you use a power strip, make sure that it is switched on. I If a peripheral device, such as a keyboard or mouse does not appear to work, make sure that all cables are plugged in securely. I If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, refer to the manufacturer documentation and technical support resources. I If you have how to questions about using a program, consult:
I Online Help I Printed documentation I The Microsoft Windows documentation I The software publishers Web site I Consult the troubleshooting section of this chapter. Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if:
I Power cords or plugs are damaged I Liquid has been spilled into your computer I Your computer was dropped I The cabinet was damaged Instead, unplug your computer and contact a qualified computer technician. I Have your customer ID, serial number, and order number available, along with a detailed description of your issue, including the exact text of any error messages, and the steps you have taken. I Verify that the computer is nearby at the time of your call. The technician may have you follow appropriate troubleshooting steps while on the line. www.gateway.com 211 Solo1200.book Page 212 Friday, May 25, 2001 10:48 AM Chapter 16: Troubleshooting Telephone numbers You can access the following services through your telephone to get answers to your questions:
Resource Service description Automated troubleshooting system (ATS) Use an automated menu system and your telephone keypad to find answers to common problems. How to reach 800-846-2118 (US) 877-709-2945 (Canada) Fax on demand support Order a catalog of documents on common problems, then order documents by document numbers. The documents will be faxed to you. 800-846-4526 (US) 877-709-2951 (Canada) Gateways fee-based software tutorial service Gateway Customer Care Get tutorial assistance for software issues billed by the minute. Talk to a Gateway Customer Care representative about a non-tutorial technical support question. (Refer to Before calling Gateway Technical Support on page 211 before calling.) TDD Technical Support (for hearing impaired) is available:
Weekdays 6:00 a.m. - 8:00 p.m. Central Time Weekends 6:00 a.m. - 5:00 p.m. Central Time 800-229-1103 (charged to your credit card) 900-555-4695 (charged to your telephone bill) 800-846-2301 (US) 800-846-3609 (Canada and Puerto Rico)
(605) 232-2191 (all other countries)
(800) 846-1778 (TDD) America Online Get support for your America Online ISP account 800-827-6364 (US) 888-265-4357 (Canada) CompuServe Get support for your CompuServe ISP account 800-848-8990 (US) Sales, accounting, and warranty Get information about available systems, pricing orders, billing statements, warranty service, or other non-technical issues. 800-846-2000 (US) 888-888-2037 (Canada) 212 www.gateway.com Solo1200.book Page 213 Friday, May 25, 2001 10:48 AM Tutoring and training Tutoring and training Gateway's Technical Support professionals cannot provide hardware and software training or tutorial services. Instead, Gateway recommends the following tutoring and training resources. Self-help If you have how-to questions about using your Gateway-supplied hardware or software, consult the following resources:
I The printed or online manual that came with your hardware or software. In many cases, additional product information and online manuals for Gateway-supplied hardware can be found in our Web site's Documentation Library. I This user guide. I The software publisher's Web site. Tutoring For help on using hardware or software that came with your Gateway computer, contact Gateway's fee-based tutorial hotline:
I (800) 229-1103 (rate charged per minute; charged to a major credit card.) I (900) 555-4695 (rate charged per minute; charged to your telephone bill.) www.gateway.com 213 Solo1200.book Page 214 Friday, May 25, 2001 10:48 AM Chapter 16: Troubleshooting Training Gateway provides the following in-person and computerized training:
Resource Service description In-Store Training at Gateway Country stores Our friendly and knowledgeable software trainers can teach you how to use the Internet and the most popular software programs, including Microsoft Word, Excel, and PowerPoint. For more information www.gateway.com/
about/country/
softwaretraining.shtml Gateway Learning Libraries A variety of courses and tutorials are available on CD. Select from several easy-to-use learning libraries. www.gateway.com/
software/training/
learning_library.shtml Online Training from Learn@Gateway More than 450 online courses are available from Learn@Gateway. All you have to do is go online and log in. You select the subject matter, and the learning format (self-paced tutorials or virtual classrooms), all from the comfort of your computer. www.learnatgateway.com/
214 www.gateway.com Solo1200.book Page 215 Friday, May 25, 2001 10:48 AM Safety, Regulatory, and Legal Information A Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed. Warning Always follow these instructions to help guard against personal injury and damage to your Gateway system. Setting up your system I Read and follow all instructions marked on the product and in the documentation before you operate your system. Retain all safety and operating instructions for future use. I Do not use this product near water or a heat source such as a radiator. I Set up the system on a stable work surface. I The product should be operated only from the type of power source indicated on the rating label. I If your computer has a voltage selector switch, make sure that the switch is in the proper position for your area. The voltage selector switch is set at the factory to the correct voltage. I Openings in the computer case are provided for ventilation. Do not block or cover these openings. Make sure you provide adequate space, at least 6 inches (15 cm), around the system for ventilation when you set up your work area. Never insert objects of any kind into the computer ventilation openings. I Some products are equipped with a three-wire power cord to make sure that the product is properly grounded when in use. The plug on this cord will fit only into a grounding-type outlet. This is a safety feature. If you are unable to insert the plug into an outlet, contact an electrician to install the appropriate outlet. I If you use an extension cord with this system, make sure that the total ampere rating on the products plugged into the extension cord does not exceed the extension cord ampere rating. www.gateway.com 215 Solo1200.book Page 216 Friday, May 25, 2001 10:48 AM Appendix A: Safety, Regulatory, and Legal Information I If your system is fitted with a TV Tuner, cable, or satellite receiver card, make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and buildup of static charges. I If your system came equipped with a wireless device, before using, read and follow the precautions in the regulatory section labeled Wireless guidance and any requirements for the country in which the system will be use. Care during use I Do not walk on the power cord or allow anything to rest on it. I Do not spill anything on the system. The best way to avoid spills is to avoid eating and drinking near your system. I Some products have a replaceable CMOS battery on the system board. There is a danger of explosion if the CMOS battery is replaced incorrectly. Replace the battery with the same or equivalent type recommended by the manufacturer. Dispose of batteries according to the manufacturers instructions. I When the computer is turned off, a small amount of electrical current still flows through the computer. To avoid electrical shock, always unplug all power cables and modem cables from the wall outlets before cleaning the system. I Unplug the system from the wall outlet and refer servicing to qualified personnel if:
I The power cord or plug is damaged. I Liquid has been spilled into the system. I The system does not operate properly when the operating instructions are followed. I The system was dropped or the cabinet is damaged. I The system performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Important Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities. Caution To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord. 216 www.gateway.com Solo1200.book Page 217 Friday, May 25, 2001 10:48 AM Regulatory compliance statements Regulatory compliance statements Wireless guidance Low power, Radio LAN type devices (radio wave (RF) wireless communication devices), operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. The following section is a general overview of considerations while operating a wireless device. Limitations, cautions, and concerns for specific countries are listed in the specific country sections (or country group sections). The wireless devices in your system are only qualified for use in the countries identified by the Radio Approval Marks on the system rating label. If the country you will be using the wireless device in, is not listed, contact your local Radio Approval agency for requirements. Wireless devices are closely regulated and use may not be allowed. The power output of the wireless device or devices that may be embedded in your notebook is well below the RF exposure limits as known at this time. Because the wireless devices (which may be embedded into your notebook) emit less energy than is allowed in wireless frequency safety standards and recommendations, Gateway believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation. As a general guideline, a separation of 20cm (8 inches) between the wireless device and the body, for use of a wireless device near the body (this does not include extremities) is typical. This device should be used more than 20 cm (8 inches) from the body when wireless devices are on. Some circumstances require restrictions on wireless devices. Examples of common restrictions are listed below:
Warning Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11b (also known as wireless Ethernet or Wifi) and Bluetooth communication devices are examples of devices that provide wireless communication. In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, hospitals, and oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated. When in environments where you are uncertain of the sanction to use wireless devices, ask the applicable authority for authorization prior to using or turning on the wireless device. www.gateway.com 217 Solo1200.book Page 218 Friday, May 25, 2001 10:48 AM Appendix A: Safety, Regulatory, and Legal Information Warning If your system came equipped with an internal embedded wireless device, do not operate the wireless device unless all covers and shields are in place and the system is fully assembled. Warning Wireless devices are not user serviceable. Contact Gateway for service. Warning Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. United States of America Federal Communications Commission (FCC) Intentional emitter per FCC Part 15 Low power, Radio LAN type devices (radio wave (RF) wireless communication devices), operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices. Wireless devices that may be in your system are only qualified for use in the United States of America if an FCC ID number is on the system label. The FCC has set a general guideline of 20cm (8 inches) separation between the device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) from the body when wireless devices are on. The power output of the wireless device (or devices) that may be embedded in your notebook, is well below the RF exposure limits as set by the FCC. Warning Wireless devices are not user serviceable. Contact Gateway for service. Warning Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Unintentional emitter per FCC Part 15 This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and 218 www.gateway.com Solo1200.book Page 219 Friday, May 25, 2001 10:48 AM Regulatory compliance statements can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
I Reorient or relocate the receiving antenna I Increase the separation between the equipment and receiver I Connect the equipment into an outlet on a circuit different from that to which the receiver is connected I Consult the dealer or an experienced radio/TV technician for help. Compliance Accessories: The accessories associated with this equipment are: shielded video cable when an external monitor is used. These accessories are required to be used in order to ensure compliance with FCC rules. Declaration of conformity Responsible party:
Gateway Companies, Inc. 610 Gateway Drive, North Sioux City, SD 57049
(605) 232-2000 Fax: (605) 232-2023 Product:
I Solo 1200 This device complies with Part 15 of the FCC Rules. Operation of this product is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. Telecommunications per FCC part 68 (applicable to products fitted with USA modems) Your modem complies with Part 68 of the Federal Communications Commission (FCC) rules. On the computer or modem card is a label that contains the FCC registration number and Ringer Equivalence Number (REN) for this device. If requested, this information must be provided to the telephone company. An FCC-compliant telephone line cord with a modular plug is required for use with this device. The modem is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68-compliant. See installation instructions for details. The Ringer Equivalence Number (REN) is used to determine the number of devices which may be connected to the telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. www.gateway.com 219 Solo1200.book Page 220 Friday, May 25, 2001 10:48 AM Appendix A: Safety, Regulatory, and Legal Information If this device causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. The telephone company may request that you disconnect the equipment until the problem is resolved. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of this equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. This equipment cannot be used on telephone company-provided coin service. Connection to party line service is subject to state tariffs. Contact the state public utility commission or public service commission for information. When programming or making test calls to emergency numbers:
I Remain on the line and briefly explain to the dispatcher the reason for the call. I Perform such activities in the off-peak hours such as early morning or late evenings. The United States Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains, in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent, an identification of the business, other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. Refer to your fax communication software documentation for details on how to comply with the fax-branding requirement. 220 www.gateway.com Solo1200.book Page 221 Friday, May 25, 2001 10:48 AM Canada Industry Canada (IC) Intentional emitter per RSS 210 Regulatory compliance statements Low power, Radio LAN type devices (radio wave (RF) wireless communication devices), operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices. Wireless devices that may be in your system are only qualified for use in Canada if an Industry Canada ID number is on the system label. As a general guideline, a separation of 20cm (8 inches) between the wireless device and the body, for use of a wireless device near the body (this does not include extremities) is typical. This device should be used more than 20 cm (8 inches) from the body when wireless devices are on. The power output of the wireless device (or devices) that may be embedded in your notebook is well below the RF exposure limits as set by Industry Canada. Warning To prevent radio interference to licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Warning Wireless devices are not user serviceable. Contact Gateway for service. Warning Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Unintentional emitter per ICES-003 This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada. Le prsent appareil numrique nmet pas de bruits radiolectriques dpassant les limites applicables aux appareils numriques de Classe B prescrites dans le rglement sur le brouillage radiolectrique dict par Industrie Canada. Telecommunications per DOC notice (for products fitted with an IC-compliant modem) The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation, and safety requirements. The Department does not guarantee the equipment will operate to the users satisfaction. www.gateway.com 221 Solo1200.book Page 222 Friday, May 25, 2001 10:48 AM Appendix A: Safety, Regulatory, and Legal Information Before installing this equipment, users should make sure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the inside wiring associated with a single-line individual service may be extended by means of a certified connector assembly. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should make sure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Warning To avoid electrical shock or equipment malfunction do not attempt to make electrical ground connections by yourself. Contact the appropriate inspection authority or an electrician, as appropriate. The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. Mexico Intentional emitter Low power, Radio LAN type devices (radio wave (RF) wireless communication devices), operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices. Wireless devices that may be in your system are only qualified for use in Mexico if a NOM mark is on the system label. As a general guideline, a separation of 20cm (8 inches) between the wireless device and the body, for use of a wireless device near the body (this does not include extremities) is typical. This device should be used more than 20 cm (8 inches) from the body when wireless devices are on. The power output of the wireless device (or devices) that may be embedded in your notebook is well below the RF exposure limits as set by NOM. Warning To prevent radio interference to licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. 222 www.gateway.com Solo1200.book Page 223 Friday, May 25, 2001 10:48 AM Regulatory compliance statements Warning Wireless devices are not user serviceable. Contact Gateway for service. Warning Unintentional emitter Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. At this time there are no mandatory requirements for Unintentional Emitters, however this device does comply with multiple requirements for other countries and regions as listed on the system label and in the users manual. www.gateway.com 223 Solo1200.book Page 224 Friday, May 25, 2001 10:48 AM Appendix A: Safety, Regulatory, and Legal Information European Union The following information is only applicable to systems labeled with the CE mark
. European directives This Information Technology Equipment has been tested and found to comply with the following European directives:
I EMC Directive 89/336/EEC with amending directives 92/31/EEC & 93/68/EEC as per
- EN 55022:1998 Class B
- EN 61000-3-2:1995
- EN 61000-3-3:1995
- EN 55024:1998 I Low Voltage Directive (Safety) 73/23/EEC as per
- EN 60950:1992(A1/A2/A3/A4/A11) I Radio and Telecom Terminal Equipment Directive 199/5/EC as per
- CTR21:1998 (If fitted with a modem device)
- ETS 300 328-2:2000 (If fitted with a 2.4 GHz band embedded wireless device)
- ETS 301 489-1:2000 (If fitted with a 2.4 GHz band embedded wireless device)
- ETS 301 489-17:2000 (If fitted with a 2.4 GHz band embedded wireless device) European radio approval information (for products fitted with EU-approved radio devices) This Product is a Notebook computer; low power, Radio LAN type devices (radio wave (RF) wireless communication devices), operating in the 2.4 GHz band, may be present (embedded) in your notebook system which is intended for home or office use. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices. Wireless devices that may be in your system are only qualified for use in the European Union or associated areas if a CE mark with a Notified Body Registration Number and the Alert Symbol is on the system label. The power output of the wireless device or devices that may be embedded in your notebook is well below the RF exposure limits as set by the European Commission through the R&TTE directive. 224 www.gateway.com Solo1200.book Page 225 Friday, May 25, 2001 10:48 AM Regulatory compliance statements European States qualified under radio approvals:
EU Austria, Belgium, Denmark, Finland, France (with frequency restrictions), Germany, Greece, Ireland, Italy, Luxembourg, The Netherlands, Portugal, Spain, Sweden and the United Kingdom. Accept EU Iceland, Liechtenstein, Norway and Switzerland European States with restrictions on use:
EU France only allows operation on channels 10, 11, 12, &
13 (The frequency range 2446-2483.5 MHz) Accept EU No limitations at this time. Warning Wireless devices are not user serviceable. Contact Gateway for service. Warning Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. European telecommunication information (for products fitted with EU-approved modems) Marking by the symbol indicates compliance of this equipment to the Radio and Telecom Terminal Equipment Directive 199/5/EC. Such marking is indicative that this equipment meets or exceeds the following technical standards:
CTR 21 (1998) - Attachment requirements for pan-European approval for connection to the analogue Public Switched Telephone Networks (PSTNs) of TE (excluding TE supporting voice telephony services) in which network addressing, if provided, is by means of Dual Tone Multi-Frequency (DTMF) signaling. Warning Although this equipment can use either loop disconnect
(pulse) or DTMF (tone) signaling, only the performance of the DTMF signaling is subject to regulatory requirements for correct operation. It is therefore strongly recommended that the equipment is set to use DTMF signaling for access to public or private emergency services. DTMF signaling also provides faster call setup. This equipment has been approved to Council Decision 98/482/EECCTR 21 for Pan-European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries, the www.gateway.com 225 Solo1200.book Page 226 Friday, May 25, 2001 10:48 AM Appendix A: Safety, Regulatory, and Legal Information approval does not, of itself, give an unconditional assurance of successful operation on every PSTN termination point. In the event of problems, you should contact Gateway customer support. Japan Wireless devices VCCI statement This equipment is in the Class B category (Information Technology Equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council for Interference by Information Technology Equipment aimed at preventing radio interference in such residential areas. When used near a radio or TV receiver, it may become the cause of radio interference. Read instructions for correct handling. 226 www.gateway.com Solo1200.book Page 227 Friday, May 25, 2001 10:48 AM Regulatory compliance statements Australia and New Zealand Wireless devices Low power, Radio LAN type devices (radio wave (RF) wireless communication devices), operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices. Wireless devices that may be in your system are only qualified for use in Australia and New Zealand if a C-tick mark is on the system label. The power output of the wireless device or devices that may be embedded in your notebook is well below the RF exposure limits as set by the Australia Communications Authority (ACA) and Radio Spectrum management Group (RSMG). Warning Wireless devices are not user serviceable. Contact Gateway for service. Warning Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. EMI statement This device has been tested and found to comply with the limits for a Class B digital device, pursuant to the Australian/New Zealand standard AS/NZS 3548 set out by the Australian Communications Authority and the Radio Spectrum Management Agency. New Zealand telecommunication statement (for products fitted with Telepermit-approved modems) The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. This equipment shall not be set up to make automatic calls to the Telecom 111 Emergency Service. Important Under power failure conditions, this telephone may not operate. Make sure that a separate telephone, not dependent on local power, is available for emergency use. Some parameters required for compliance with Telecoms Telepermit requirements are dependent on the equipment (PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance with Telecoms specifications:
www.gateway.com 227 Solo1200.book Page 228 Friday, May 25, 2001 10:48 AM Appendix A: Safety, Regulatory, and Legal Information
(a)There shall be no more than 10 calls to the same number within any 30-minute period for any single manual call initiation, and
(b)The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt. The equipment shall be set to make sure that automatic calls to different numbers are spaced such that there is no less than 5 seconds between the end of one call attempt and the beginning of another. The equipment shall be set to make sure that calls are answered between 3 and 30 seconds of receipt of ringing. 228 www.gateway.com Solo1200.book Page 229 Friday, May 25, 2001 10:48 AM Laser safety statement Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as Class 1 Laser Products under a US Department of Health and Human Services (DHHS) Radiation Performance Standard. Should the unit ever need servicing, contact an authorized service location. Warning Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. To prevent exposure to laser beams, do not try to open the enclosure of a CD or DVD drive. www.gateway.com 229 Solo1200.book Page 230 Friday, May 25, 2001 10:48 AM Appendix A: Safety, Regulatory, and Legal Information Notices Copyright 2001 Gateway, Inc. All Rights Reserved 4545 Town Centre Court San Diego, CA 92121 USA All Rights Reserved This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically. These changes are incorporated in newer publication editions. Gateway may improve and/or change products described in this publication at any time. Due to continuing system improvements, Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages. In the interest of continued product development, Gateway reserves the right to make improvements in this manual and the products it describes at any time, without notices or obligation. Trademark Acknowledgments 1-800-GATEWAY, ActiveCPR, ALR, AnyKey, black-and-white spot design, CrystalScan, Destination, DestiVu, EZ Pad, EZ Point, Field Mouse, Gateway 2000, Gateway Country, gateway.net, Gateway stylized logo, Perfect Scholar, Solo, TelePath, Vivitron, stylized G design, and Youve got a friend in the business slogan are registered trademarks and black-and-white spotted box logo, GATEWAY, Gateway Astro, Gateway@Work, Gateway Connected touch pad, Gateway Connected music player, Gateway Cyber:)Ware, Gateway Education:)Ware, Gateway Flex Case, Gateway Gaming:)Ware, Gateway GoBack, Gateway Gold, Gateway Learning:)Ware, Gateway Magazine, Gateway Micro Server, Gateway Money:)Ware, Gateway Music:)Ware, Gateway Networking Solutions, Gateway Online Network (O.N.) solution, Gateway Photo:)Ware, Gateway Professional PCs, Gateway Profile, Gateway Solo, green stylized GATEWAY, green stylized Gateway logo, Gateway Teacher:)Ware, Gateway Video:)Ware, HelpSpot, InforManager, Just click it!, Learn@Gateway, Kids BackPack, SERVE-TO-ORDER, Server Watchdog, SpotShop, Spotshop.com, and Your:)Ware are trademarks of Gateway, Inc. Intel, Intel Inside logo, and Pentium are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS, MS-DOS, and Windows are trademarks or registered trademarks of Microsoft Corporation. All other product names mentioned herein are used for identification purposes only, and may be the trademarks or registered trademarks of their respective companies. Macrovision statement If your computer has a DVD drive and an analog TV Out port, the following paragraph applies:
This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. 230 www.gateway.com Solo1200.book Page 231 Friday, May 25, 2001 10:48 AM Index A AC adapter connecting 12 connector 6 damaged 12, 13 international adapters 111 accessories 9 safety precautions 216 allocating system memory 136 America Online 74, 148 application key 21 arrow keys 21 assembly hard drive 7 AU file 90 audio audio CD troubleshooting 210 adding tracks to your library 94 editing track information 93 playing in Windows Me 87 playing with MusicMatch 91 audio file streaming 149 automobile/airplane power adapter 111 autoscroll 28 AVI file 90 B background 129 backing up files 175 battery alarm options 113, 115 bay 7 changing 109 charge status 108 conserving power 111 installing 109 managing power 111 monitoring charge 108 recalibrating 177 recharging 108 release latch 7 warning messages 108 battery charge indicator 4, 108 bays battery 7, 109 memory 7 Bluetooth 154, 156, 161 using while traveling 120 broadband Internet connection 31, 72, 153 C cable connections headphone 4 microphone 4 cable lock 6 Caps Lock indicator 19 CD 83 adding tracks to your library 94 editing track information 93 inserting 83 playing audio in Windows Me 87 playing audio with MusicMatch 91 troubleshooting 194 CD drive 4 eject button 4 indicator 4, 19 certificate of authenticity label 7 clicking 27 close button 46 color changing depth 124 changing number of 124 changing scheme 127 connecting to Internet 74 connections Ethernet 6, 30 monitor (VGA) 6 231 Solo1200.book Page 232 Friday, May 25, 2001 10:48 AM network 6, 30 parallel 6 power 6 USB 6 copying files and folders 51, 64 text and graphics 64 copyright notice 230 cover release latch 2 Customer Care 212 customer service Accounting 212 Sales 212 Warranty 212 customizing 123 cutting files and folders 51, 64 text and graphics 64 D data transfer speed 157 data zoom 28 deleting files and folders 53, 64, 170 desktop 42 adjusting settings 124 buttons 43 changing background 129 changing color depth 124 changing color scheme 127 changing number of colors 124 icons 43, 64 device drivers 181 dialing codes 120 dial-up networking reinstalling 205 Disk Cleanup 170 Disk Defragmenter 173 diskette inserting 82 diskette drive 3, 82 eject button 3 indicator 19 troubleshooting 196 232 documentation Gateway Web site 38 help 34 HelpSpot 34 online help 37 documents creating 60 opening 62 printing 63 saving 61 double-clicking 27 downloading 77 dragging 28 drivers 181 drives 48 CD 83 diskette 82 hard drive 145 replacing hard drive 145 sharing 148 viewing contents 48 viewing files and folders 49 E electrostatic discharge (ESD) 140 e-mail 72, 78 address 78 button 24 checking for messages 79 sending 78 emergency startup diskette 165 EmPower power adapter 111 Ethernet 152, 154, 160 connecting 30 jack 6, 30 EZ Pad touchpad 26 F fan 6 Fast Ethernet 152, 154, 160 faxes receiving and viewing 106 sending 103 Solo1200.book Page 233 Friday, May 25, 2001 10:48 AM sending from a program 105 setting up cover page 100 troubleshooting 203 files 48, 50 Gateway Connected Touchpad 151 Gateway.net 74 gateway.your.way dial-up server 203 graphics memory 136 backing up 175 copying 51, 64 cutting 64 deleting 53, 64, 170 finding 55, 56 moving 51 opening 27 pasting 64 renaming 64 searching for 55, 56 transferring 121 troubleshooting 197 viewing list 49 finding files and folders 55, 56 Fn key 21 folders 48, 50 copying 51, 64 creating 50 cutting 64 deleting 53, 64 finding 55, 56 moving 51 opening 27 pasting 64 renaming 64 searching for 55, 56 viewing list 49 fragmentation 173 function keys 21 G game Gateway multi-player 149 Web address 38 Web site 38 Gateway Connected Home 150 components 151 Gateway Connected Music Player 151 H hard drive assembly 7 checking for free space 169 defragmenting 173 indicator 19 replacing 145 scanning for errors on 171 troubleshooting 198 headphone jack 4 help button 25 online 37 using 34 HelpSpot 34 Getting Started 35 playing video 36 starting 34 Hibernate mode 117 home network 148 home office network 148 HPNA 152, 154, 159 hyperlinks 75 I icons 43 selecting desktop 64 IEEE 802.11b 153, 156, 161 using while traveling 120 installing hard drive 145 memory 141 PC Cards 138 programs 69, 189 Internet 72 button 24 connecting to 74 requirements to access 72 233 Solo1200.book Page 234 Friday, May 25, 2001 10:48 AM sharing access 148 Internet connection broadband 31, 72, 153 troubleshooting 199, 202 Internet Explorer 43 Internet radio 96 Internet service provider (ISP) 72 connecting to 74 disconnecting from 74 setting up an account 73 IRQ conflicts 195 J jacks Ethernet 6, 30 headphone 4 microphone 4 modem 4, 29 network 6, 30 speaker 4 K Kensington cable lock 121 lock slot 6 keyboard cleaning 179 shortcuts 64 troubleshooting 200 L latch cover release 2 LCD panel troubleshooting 200 line protector 120 line tester 120 lock cable 121 Kensington 6 M maintenance cleaning component exteriors 178 234 cleaning the case 178 cleaning the keyboard 179 cleaning the mouse 179 cleaning the screen 179 defragmenting 173 scheduling with Maintenance Wizard 176 suggested schedule 164 Maintenance Wizard 176 maximize button 46 memory bay 7 graphics 136 installing 141 removing 143 troubleshooting 201 menu bar 46 messages checking e-mail 79 sending e-mail 78 microphone jack 4 Microsoft Internet Explorer 43 MIDI file 90 minimize button 46 model number 7, 121 modem 72 connecting 29 international adapter 120 jack 4, 29 troubleshooting 201 monitor port 6 mouse moving cleaning 179 troubleshooting 206 files 65 Internet settings 67 pointer 27 screen objects 28 MP3 file creating 92 editing track information 93 playing 90 Solo1200.book Page 235 Friday, May 25, 2001 10:48 AM streaming 149 MPEG file 90 streaming 149 multi-function buttons customizing 135 multimedia playing a file with Windows Media Player 90 playing audio CD 87 recording audio 88 using Windows Media Player 87 multi-player game playing 149 music library building 94 changing settings 95 MusicMatch building a music library 94 creating music files 92 editing track information 93 listening to Internet radio 96 playing audio CD 91 My Computer icon 43 My Documents folder 43 N navigation keys 21 network designing 152 jack 6, 30 troubleshooting 206 network equipment shopping list 159 Norton Antivirus 167 numeric keypad 21 O online help 34, 37 opening documents 62 files 27 folders 27 programs 27, 47 order status 40 P Pad Lock 22 indicator 19 pan 28 parallel port 6, 32 password 121, 207 pasting files and folders 51, 64 text and graphics 64 Pause key 22 PC Card 138 eject button 3 slot 3 troubleshooting 207 PC Doctor 193 peripheral devices 32 playing AU file 90 audio CD in Windows Me 87 audio CD with MusicMatch 91 audio file 89 AVI file 90 MIDI file 90 MP3 file 90 MPEG file 90 WAV file 90 Windows Media Player file 90 Plug and Play devices USB support for 32 pointer 26 moving 27 ports monitor 6 parallel 6, 32 USB 6, 32 power AC power adapter 111 advanced settings 113, 116 alarms 113, 115 automobile/airplane adapter 111 battery 111 235 Solo1200.book Page 236 Friday, May 25, 2001 10:48 AM changing modes 112 changing settings in Windows 113 connector 6 damaged cord 12, 13 EmPower adapter 111 Hibernate mode 112, 117 management 111, 122 schemes 113, 114 Standby/Resume 16 status pop-up menu 22 troubleshooting 207 power indicator 5 printer installing 32 parallel port 6 sharing 149 troubleshooting 208 printing documents 63 programs closing 64 opening 27, 47 reinstalling 189 R radio listening with MusicMatch 96 Radio Approval authorities 120 radio frequency wireless connections 120 RAM 141, 143 recalibrating the battery 177 recharging the battery 108 recording audio file 88 CD tracks 92 Recycle Bin 43 deleting files and folders 53 emptying 54 recovering files and folders 53 reinstalling battery 109 hard drive 145 memory 141 236 peripheral devices 68 printer 68 programs 69, 189 software 189 removing files and folders 53, 64, 170 renaming files and folders 64 replacing battery 109 hard drive 145 memory 141 resolution changing 126 right-clicking 27 rocker switch 28 S safety saving documents 61 ScanDisk 171, 209 scanner installing 32 sharing 149 screen general precautions 215 guidelines for troubleshooting 191 adjusting settings 124 changing area 126 changing color depth 124 changing number of colors 124 saver 131 troubleshooting 200, 210 screen objects getting information 27 moving 28 selecting 27 scroll down 28 Scroll Lock 22 indicator 19 scroll up 28 Search utility 57 searching for files and folders 55, 56 security while traveling 121 serial number 7, 121 Solo1200.book Page 237 Friday, May 25, 2001 10:48 AM shortcut menus accessing 27 shortcuts closing programs 64 closing windows 64 copying 64 cutting 64 deleting files and folders 64 keyboard 64 pasting 64 renaming files and folders 64 selecting desktop icons 64 selecting items in a list 64 small office network 148 SO-DIMM 141 software closing 64 opening 27, 47 reinstalling 189 sound adjusting 85 controls 85 muting 85 troubleshooting 210 Sound Recorder making audio recordings 88 playing file 89 standby mode 112 Start button 44 Start menu 47 starting notebook 15 programs 27, 47 startup diskette 165 static electricity 140 status indicator battery charge 4, 108 Caps Lock 19 CD 19 diskette drive 19 hard drive 19 Pad Lock 19 power 5 Scroll Lock 19 support tool PC Doctor 193 surge protector 14 system identification label 7, 8 system key combinations decrease volume 23 entering Standby mode 22 increase volume 22 mute volume 23 opening power status box 22 stopping a DOS program 22 switching between displays 22 system keys 21 system memory allocating 136 T taskbar 44 technical support 211 Accounting 212 automated troubleshooting 212 Chat with a Search Assistant 39 Chat with Customer Service 39 Chat with eSales Advisor 40 Chat with Gateway CoPilot 39 Customer Care 212 E-mail a Friend 39 E-mail Customer Service 39 E-mail Tech Support 39 FaxBack support 212 Frequently Asked Questions 39 Gateway Update 39 order status 40 resources 211 Sales 212 tips before contacting 211 tutorial service 212 Warranty 212 telephone line protector 120 line tester 120 receiving and viewing faxes 106 237 Solo1200.book Page 238 Friday, May 25, 2001 10:48 AM sending a fax 103 sending faxes from a program 105 setting up fax cover page 100 telephone support 211 title bar 46 touchpad 26 buttons 26 changing settings 133 clicking 27 double-clicking 27 moving pointer 27 opening files, folders, and programs 27 right-clicking 27 rocker switch 28 selecting screen objects 27 training CD 214 classroom 214 Learn@Gateway 214 transferring files 65 Internet settings 67 troubleshooting audio 210 CD drive 194 device installation 195 diskette drive 196 faxes 203 files 197 hard drive 198 Internet connection 199, 202 IRQ conflict 195 keyboard 200 LCD panel 200 memory 201 modem 201 mouse 206 network 206 passwords 207 PC Cards 207 power 207 printer 208 238 ScanDisk 209 screen 210 screen area 200 screen resolution 200 sound 210 video 210 Web site connection speed 199 turning off notebook 17 turning on notebook 15 tutoring fee-based 213 U USB 159 port 6, 32 user-defined shortcut button 25 V video file streaming 149 video troubleshooting 210 virus 167 protecting against 77, 167 removing with Norton AntiVirus 167 volume adjusting 85 adjusting modem 204 controlling 85 decreasing 23 increasing 22 muting 23, 85 W waking up your notebook 16 WAV file 90 Web browser 72, 75 Web page 75 Web site 75 connecting to 76 Gateway 38 window 45 close button 46 Solo1200.book Page 239 Friday, May 25, 2001 10:48 AM closing 64 maximize button 46 menu bar 46 minimize button 46 title bar 46 Windows desktop 42 Windows key 21 Windows Media Player 87, 90 wireless connections using while traveling 120 wireless Ethernet 153, 156, 161 wireless guidance regulatory compliance statements 217 World Wide Web (WWW) 75 downloading files 77 write-protection for diskettes 166 Z zoom in 28 zoom out 28 239 Solo1200.book Page 240 Friday, May 25, 2001 10:48 AM 240
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2001-07-16 | 2412 ~ 2462 | DSS - Part 15 Spread Spectrum Transmitter | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2001-07-16
|
||||
1 | Applicant's complete, legal business name |
Quanta Computer Inc
|
||||
1 | FCC Registration Number (FRN) |
0006267215
|
||||
1 | Physical Address |
No. 188, Wenhua 2nd Road, Guishan District
|
||||
1 |
Taoyuan City, N/A 33377
|
|||||
1 |
Taiwan
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
h******@americanTCB.com
|
||||
1 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
HFS
|
||||
1 | Equipment Product Code |
1200015318
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
J******** K******
|
||||
1 | Telephone Number |
+886-******** Extension:
|
||||
1 | Fax Number |
+886-********
|
||||
1 |
j******@quantatw.com
|
|||||
app s | Technical Contact | |||||
1 | Firm Name |
Advance Data Technology Corporation
|
||||
1 | Name |
A******** L****
|
||||
1 | Physical Address |
13-1, Lane 19, WenShan 3rd St.
|
||||
1 |
Taoyuan, 333
|
|||||
1 |
Taiwan
|
|||||
1 | Telephone Number |
+886 ******** Extension:
|
||||
1 | Fax Number |
+886 ********
|
||||
1 |
a******@mail.adt.com.tw
|
|||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | DSS - Part 15 Spread Spectrum Transmitter | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Notebook Computer with Built-In Wireless LAN | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Grant Comments | Power Output listed is Conducted. The antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Bureau Veritas CPS (H.K.) Ltd. Taoyuan Branch
|
||||
1 | Name |
R******** C********
|
||||
1 | Telephone Number |
886-2********
|
||||
1 | Fax Number |
886-2********
|
||||
1 |
r******@tw.bureauveritas.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 2412.00000000 | 2462.00000000 | 0.1320000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC