AUTOMATE ARC Diagnostic Tool 433 MHz AUTOMATE | The ARC Diagnostic Tool is compatible with all ARC products and can assist in the diagnosis of Radio Frequency (RF 433Mhz) issues that can occur in difficult/
problematic environments. FEATURES:
Supports up to 6 ARC Channels Multiple Diagnostic Modes Works at ranges up to 200m [656ft] in open spaces Back-lit Alphanumerical LCD display for advanced diagnostics such as:
Signal Strength measurement (RSSI) Data integrity (CRC) Receive/transmit device identifier 7 1 0 2 C E D 0
. 1 v _ M G R P _ 1 0 0 2 7 0
-
1 0 1 0
-
2 0 T M NOTES 2 | Automate Programming Instructions | MT02-0101-072001 ROLLEASE ACMEDA 1 STATIC TITLE TECHNICAL DATA / KIT CONTENTS TECHNICAL SPECIFICATIONS Voltage:
Channel number Frequency:
Transmitting Power:
Transmission Distance Indoors:
Transmission Distance Open Space:
Ambient Operating Temperature:
Storage temperature Operating humidity Ingress protection 2.8 - 3 V (AAA battery) 6 433.92 MHz 10 mW 35m [115ft]
200m [656ft]
-10C +60C [14F - 140F]
-20C +60C [-4F - 140F]
0-80%
IP42 Kit Prep KIT CONTENTS 1 x Diagnostic Remote 2 x AAA battery 1 x Instruction Manual Remove cover from remote control. Press gently in and up to disengage cover. Install battery and re-attach the cover. The magnet should be located above the batteries. NOTE: Any previous motor pairing relations are lost when the battery is changed or the power is reset. ROLLEASE ACMEDA Automate Programming Instructions | MT02-0101-072001 | 3 1 STATIC TITLE SAFETY INSTRUCTIONS WARNING: Important safety instructions to be read before installation and use. Incorrect installation or use can lead to serious injury and will void manufacturers liability and warranty. It is important for the safety of persons to follow the enclosed instructions. Save these instructions for future reference. Do not expose to water, moisture, humid and damp environments or extreme temperatures. Persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge should not be allowed to use this product. Use or modification outside the scope of this instruction manual will void warranty. Installation and programming to be performed by a suitably qualified installer. Follow installation instructions. For use with motorized shading devices. Keep away from children. Frequently inspect for improper operation. Do not use if repair or adjustment is necessary. Keep clear when in operation. Replace battery with correctly specified type. Rollease Acmeda declares this equipment is in compliance with the essential requirements and other relevant provisions of R&TT EC Directive 1999/5/EC Statement Regarding FCC / IC Compliance This device complies with Part 15 of the FCC Rules / Industry Canada liscence-exempt RSS standard(s). Operation is subject to the following two conditions:
1. this device may not cause harmful interference, and 2. this device must accept any interference recieved, including interference that may cause undesired operation. Le prsent appareil est conforme aux CNR dIndustrie Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes : (1) lappareil ne doit pas produire de brouillage, et (2) lutilisateur de lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. This equipment has been tested and found to compy with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reaonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no gaurantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off an on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna Increase the separation between the equipment and reciever Connect the equipment into an outlet on a circuit different from that to which the reciever is connected Consult the dealer or an experienced radio/TV technician for help Do not dispose of in general waste. Please recycle batteries and damaged electrical products appropriately. 4 | Automate Programming Instructions | MT02-0101-072001 ROLLEASE ACMEDA 1 STATIC TITLE CONTENTS 1 FUNCTIONAL OVERVIEW 1.1 Button Layout 1.2 LCD Screen 1.3 Diagnostic Function Breakdown 1.4 Selecting a Mode 1.5 Selecting a Channel 1.6 Selecting a Power Saving Mode 1.7 Pair a Motor 1.8 Copy existing remote control settings to Diagnostic Tool 2 DIAGNOSTIC SCENARIOS 2.1 Motor RF Signal Reception Test 2.2 Remote Control RF Signal Reception Test 2.3 Sensor RF Signal Reception Test 2.4 Repeater RF Signal Reception Test 2.5 Pulse Hub RF Signal Reception Test 3 TROUBLE SHOOTING 3.1 General Components 3.2 Diagnostic Tool 6 6 6 7 8 10 10 11 11 12 12 14 16 17 18 19 19 19 ROLLEASE ACMEDA Automate Programming Instructions | MT02-0101-072001 | 5 1 STATIC TITLE 1 FUNCTIONAL OVERVIEW 1.1 Button Layout LCD Screen UP STOP DOWN CHANNEL DOWN
(CH-) CHANNEL UP
(CH+) 1.2 LCD Screen RF SIGNAL STRENGTH GRAPHICAL VIEW CHANNEL ARROW MARK FOR TRANSMISSION AND RECEIVING SETTING
(P2) MODE SWITCH SETTING
(P2) POWER SAVING MODE SWITCH POWER SAVING MODE OFF ICON RF SIGNAL STRENGTH LOW BATTERY INDICATION PRODUCT CURRENTLY TESTED NUMBER OF CRC ERRORS PRODUCT IDENTIFIER/
ADDRESS DISPLAY 6 | Automate Programming Instructions | MT02-0101-072001 ROLLEASE ACMEDA 1 STATIC TITLE 1.3 Diagnostic Function Breakdown RF SIGNAL STRENGTH:
RSSI stands for Received Signal Strength Indication. It is a measure of the strength of a 433MHz ARC signal that has been received by the Diagnostic Tool. The signal strength is displayed in dbm where the highest power signal is -40dbm and the lowest is -120dbm. This range is also graphically represented by the bar-
graph indicator. LOW BATTERY INDICATION:
The low battery icon is displayed when the battery power is less than 2.8V. DIAGNOSTIC MODE SELECTION:
MOTOR Mode REMOTE Mode SENSOR Mode REPEATER Mode HUB Mode
(See Section 1.4) NUMBER OF CRC ERRORS:
If a bad CRC is received, this counter is incremented by 1 each time. The maximum count is 99 after which it rolls back to 0. PRODUCT IDENTIFIER/ADDRESS DISPLAY:
In each mode, it shows the address of the testing device in the current channel. CHANNEL:
There are six channels from 0 to 5. Each channel can only be paired to one motor. The previous pair relation will be overwritten if a new motor is paired to the diagnostic tool in the same channel. ARROW ICONS FOR TRANSMISSION & RECEIVING:
UP icon indicates that data is being transmitted. DOWN icon indicates that valid data is receiving. NON-POWER SAVING MODE ICON Circular icon indicates power saving mode is not active. The Diagnostic Tool will not turn off after 60 seconds when it is not in use in this state. ROLLEASE ACMEDA Automate Programming Instructions | MT02-0101-072001 | 7 1.4 Selecting a Mode Press MODE button to toggle between modes:
MODE SWITCH MOTOR MODE:
Under this mode, the Diagnostic Tool can detect & display a Motors RSSI and CRC readings. Compatible Components:
ARC Motors a. Press Up/Down/Stop button on Diagnostic Tool after pairing MOTOR DIAGNOSTIC TOOL b. Motor transmits the signal back to the Diagnostic Tool REMOTE MODE:
Under this mode, the Diagnostic Tool can detect & display a Remote Controls RSSI and CRC readings. Compatible Components:
Paradigm Remotes Wall Switches Dry Contact Input Module a. Press Up/Down/Stop button on Remote Control REMOTE CONTROL DIAGNOSTIC TOOL 8 | Automate Programming Instructions | MT02-0101-072001 ROLLEASE ACMEDA SENSOR MODE:
Under this mode, the Diagnostic Remote can detect & display a Sensors RSSI and CRC readings. Compatible Components:
Sun Sensor Wind, Light & Rain Sensor a. Press P2 button on Sun Sensor/Wind, Rain & Light Sensor SENSOR DIAGNOSTIC TOOL REPEATER MODE:
Under this mode, the Diagnostic Tool can detect & display a Repeaters RSSI and CRC readings. Compatible Components:
USB Repeater a. Press Up/Down/Stop button on Diagnostic Tool REPEATER DIAGNOSTIC TOOL b. Repeater transmits the signal back to the Diagnostic Tool HUB MODE:
Under this mode, the Diagnostic Remote can detect & display a Hubs RSSI and CRC readings. Compatible Components:
PULSE HUB a. Use Serial Protocol Commands or Mobile App to control Motor through Hub HUB DIAGNOSTIC TOOL ROLLEASE ACMEDA Automate Programming Instructions | MT02-0101-072001 | 9 1.5 Selecting a Channel Press channel keys to switch the current channel. CHANNEL DOWN
(CH-) CHANNEL UP
(CH+) 1.6 Selecting a Power Saving Mode Press power saving mode switch to switch the power saving mode ON/OFF. POWER SAVING MODE SWITCH 10 | Automate Programming Instructions | MT02-0101-072001 ROLLEASE ACMEDA 1.7 Pair a Motor Under the MOTOR SIM mode, an ARC motor can be paired to the Diagnostic Tool. Hold P1 button on motor head. Hold STOP on controller to add or remove Motor Response Motor Response NOTE: The motor address is displayed in the diagnostic tool. 1.8 Copy existing remote control settings to Diagnostic Tool Under the MOTOR SIM mode, a pairing relation can be copied to the diagnostic tool using the P2 button Press P2 on existing controller Press P2 on existing controller Press P2 on new controller Motor Response Motor Response Motor Response NOTE: After the pairing operation, the diagnostic tool can control a motor under MOTOR mode as a normal remote control. ROLLEASE ACMEDA Automate Programming Instructions | MT02-0101-072001 | 11 2 DIAGNOSTIC SCENARIOS The 433 MHz signal power reduces with the increase of the propagation. The sensitivity of the motors or remote controls is -120dbm. The Diagnostic Remote can measure the signal power of the transmitter over a distance. 2.1 Motor RF Signal Reception Test Using the MOTOR mode, the Diagnostic Tool simulates (pretends to be) a standard remote, so it can send commands (just like a normal remote) and then measure the RF response signal being sent to it by a Motor. The received signal strength is displayed on the diagnostic remote. 1. 2. Select the MOTOR mode on the Diagnostic Tool [section 1.4]
Select a channel 3. Pair the ARC Motor to the Diagnostic Tool [section 1.7]
4. Press the UP, DOWN or STOP button of the Diagnostic Tool 5. Evaluate Diagnostic Tool readings at a distance COMPATIBLE PRODUCTS All ARC Motors 2 1 1 2 RSSI EVALUATION
-120 dBm BAD
-110 dBm MINIMUM
-100 dBm OK
-80 dBm BETTER
-60 dBm BEST 12 | Automate Programming Instructions | MT02-0101-072001 ROLLEASE ACMEDA 1 STATIC TITLE EXAMPLE MOTOR MODE DIAGNOSTIC READINGS MOTOR SIGNAL STRENGTH CHANNEL UP ARROW=
DIAGNOSTIC REMOTE TO MOTOR DOWN ARROW=
MOTOR TO DIAGNOSTIC REMOTE MOTOR RF SIGNAL STRENGTH OVER DISTANCE LOW BATTERY INDICATION PRODUCT CURRENTLY TESTED NUMBER OF CRC ERRORS FROM MOTOR MOTOR ADDRESS USING THE DIAGNOSTIC TOOL:
CRC ERRORS These can be caused by interference. A common cause can be garage door remotes and lack of signal strength. Turn off anything that emits an RF signal while testing. SIGNAL STRENGTH Measure the RF Signal power transmitted from the motor. The signal attenuates with the increase of propagation distance. The minimum value should be bigger than -110dbm for reliable RF communication. ROLLEASE ACMEDA Automate Programming Instructions | MT02-0101-072001 | 13 2.2 Remote Control RF Signal Reception Test Using the REMOTE MODE, the Diagnostic Tool simulates (pretends to be) a motor so it can measure the RF signal being sent to it by Remote Control. The received signal strength is displayed on the Diagnostic Tool. 1. 2. Select the REMOTE mode on the Diagnostic Tool [section 1.4]. Toggle the POWER SAVING MODE to OFF on the Diagnostic Tool [section 1.6]. 3. Keep the Diagnostic Tool close to the motor antenna and press a button on a standard remote to log the address of the standard remote with the Diagnostic Tool. 4. Fix the Diagnostic Tool next to the motor antenna. 5. Move away from the motor antenna/Diagnostic Tool. 6. Press a standard remote button over a distance. 7. 8. Evaluate Diagnostic Tool readings. The address should be the same as set in step 3. Toggle the POWER SAVING MODE to ON on the Diagnostic Remote once completed. NOTE: In this mode the Diagnostic Tool only displays diagnostic info of the latest signal received. So before testing, please make sure no other RF devices sending signals in testing area. COMPATIBLE PRODUCTS Remote controls:
MTRF-REM-1C MTRF-REM-15 MTRF-WS5-FLUSH MTRF-DCIM-1C MTRF-WS-1C MTRF-WS-2C MTRF-WS-5C IMPORTANT: Keep Diagnostic Tool next to the motor antenna. RSSI EVALUATION
-120 dBm BAD
-110 dBm MINIMUM
-100 dBm OK
-80 dBm BETTER
-60 dBm BEST OPTIONAL: Use wire to attach Diagnostic Remote in place next to motor antenna (wire not supplied). IMPORTANT: Ensure shade can rotate without interference. 14 | Automate Programming Instructions | MT02-0101-072001 ROLLEASE ACMEDA EXAMPLE MOTOR SIM MODE DIAGNOSTIC READINGS RF SIGNAL STRENGTH GRAPHICAL VIEW CHANNEL UP ARROW MARK TO REMOTE DOWN ARROW MARK FORM REMOTE POWER SAVING MODE OFF ICON RF SIGNAL STRENGTH OF REMOTE OVER A DISTANCE LOW BATTERY INDICATION REMOTE MODE NUMBER OF CRC ERRORS REMOTE ADDRESS USING THE DIAGNOSTIC TOOL:
CRC ERRORS These can be caused by interference. A common cause can be garage door remotes and lack of signal strength. Turn off anything that emits an RF signal while testing. SIGNAL STRENGTH The power of the RF signal from the tested remote propagated over a distance. The longer the distance, the weaker the signal power. The value should be more than -110dbm for good RF communication. DESTINATION ADDRESS - This information can be used to check if the signal is from the test remote. ROLLEASE ACMEDA Automate Programming Instructions | MT02-0101-072001 | 15 2.3 Sensor RF Signal Reception Test 1. Select the SENSOR mode on the Diagnostic Tool [section 1.4]
2. Press the P2 button on the Sun Sensor/Wind, Rain & Light Sensor 3. Evaluate Diagnostic Tool reading at a distance where a motor would recieve the Sensors signal NOTE: In this mode the Diagnostic Remote only displays diagnostic info of the latest signal received. So before testing, please make sure no other RF devices sending signals in testing area. COMPATIBLE PRODUCTS MTRF-SUNSENS MT02-0301-072001 USING THE DIAGNOSTIC REMOTE:
CRC ERRORS These can be caused by interference. A common cause can be garage door remotes and lack of signal strength. Turn off anything that emits an RF signal while testing. SIGNAL STRENGTH Measure the RF Signal power transmitted from the sensor. The signal attenuates with the increase of propagation distance. The minimum value should be bigger than -110dbm for reliable RF communication. RSSI EVALUATION
-120 dBm BAD
-110 dBm MINIMUM
-100 dBm OK
-80 dBm BETTER
-60 dBm BEST 16 | Automate Programming Instructions | MT02-0101-072001 ROLLEASE ACMEDA 2.4 Repeater RF Signal Reception Test 1. Select the REPEATER mode on the Diagnostic Tool [section 1.4]
2. Press the UP or DOWN button of the Diagnostic Tool 3. Evaluate Diagnostic Tool reading at a distance where a motor would recieve the Repeaters signal COMPATIBLE PRODUCTS MT02-0401-050007 USING THE DIAGNOSTIC TOOL:
CRC ERRORS These can be caused by interference. A common cause can be garage door remotes and lack of signal strength. Turn off anything that emits an RF signal while testing. 40m/131ft 40m/131ft 40m/131ft 40m/131ft SIGNAL STRENGTH Measure the RF Signal power transmitted from the Repeater. The signal attenuates with the increase of propagation distance. The minimum value should be bigger than -110dbm for reliable RF communication. 40m/131ft 40m/131ft 40m/131ft 40m/131ft 40m/131ft 40m/131ft 40m/131ft 40m/131ft 40m/131ft 40m/131ft OR OR OR PART MTPS-USB5-
1000AU MTPS-USB5-100EU MT03-0301-050002 MTPS-USB-BK AU EU UK US OR OR OR RSSI EVALUATION
-120 dBm BAD 40m/131ft
-110 dBm MINIMUM
-100 dBm 40m/131ft
-80 dBm
-60 dBm OK OR BETTER OR BEST ROLLEASE ACMEDA Automate Programming Instructions | MT02-0101-072001 | 17 2.5 Hub RF Signal Reception Test 1. Select the HUB mode on the Diagnostic Tool [section 1.4]
2. Use Serial Protocol Commands or the Mobile App to control the Motor through the Hub 3. Evaluate Diagnostic Tool reading at a distance where a motor would recieve the Hubs signal NOTE: In this mode the Diagnostic Tool only displays diagnostic info of the latest signal received. So before testing, please make sure no other RF devices sending signals in testing area. COMPATIBLE PRODUCTS MTRF-WIFIBRIDGE-KIT MTRF-PULSE-AU USING THE DIAGNOSTIC TOOL:
CRC ERRORS These can be caused by interference. A common cause can be garage door remotes and lack of signal strength. Turn off anything that emits an RF signal while testing. SIGNAL STRENGTH Measure the RF Signal power transmitted from the Hub. The signal attenuates with the increase of propagation distance. The minimum value should be bigger than -110dbm for reliable RF communication. RSSI EVALUATION
-120 dBm BAD
-110 dBm MINIMUM
-100 dBm OK
-80 dBm BETTER
-60 dBm BEST 18 | Automate Programming Instructions | MT02-0101-072001 ROLLEASE ACMEDA 3 TROUBLE SHOOTING 3.1 General Components Problem Motor RF cannot be detected Standard Remote Control or Hub or Sensor can not be detected Repeater RF can not be detected 3.2 Diagnostic Tool Problem Diagnostic Tool is not responding Cause Incorrect Mode is selected Radio interference/shielding Motor distance is too far from the diagnostic tool Power failure Incorrect wiring Motor is not paired to Diagnostic Tool MOTOR SIM mode is selected incorrectly Radio interference/shielding Remote control or Hub or Sensor distance is too far from the Diagnostic Tool Standard Remote or Sensor battery is flat, Hub is not connected to power supply Radio interference/shielding Power failure Diagnostic Tool has not sent a command to the Repeater Remedy Switch to MOTOR mode Ensure the motor antenna is positioned away from metal objects Move the Diagnostic Remote closer to a closer position Check power supply to motor Check motor wiring is connected correctly Pair motor to Diagnostic Remote Switch to REMOTE SIM mode Ensure the remote/hub/sensor is positioned away from metal objects Move the tool to a closer position Replace batteries or check power supply to Hub Ensure the Repeater is positioned away from metal objects Check power supply to Repeater Press UP, DOWN or STOP button on Diagnostic Tool Cause Diagnostic Remote battery is flat Diagnostic Battery inserted incorrectly Remedy Replace batteries Check battery polarity Radio interference/shielding Ensure the Diagnostic Tool is positioned away from metal objects and the aerial on the Diagnostic Tool/receiver is kept straight and away from metal Diagnostic Tool is not automatically turning off Power saving mode is selected Deselect power saving mode ROLLEASE ACMEDA Automate Programming Instructions | MT02-0101-072001 | 19 1 STATIC TITLE ROLLEASE ACMEDA | AUSTRALIA 110 Northcorp Boulevard, Broadmeadows VIC 3047 T +61 3 9355 0100 | F +61 3 9355 0110 ROLLEASE ACMEDA | USA 200 Harvard Avenue Stamford, CT 06902 6320 T +1 203 964 1573 | F +1 203 964 0513 ROLLEASE ACMEDA | EUROPE Via Conca Del Naviglio 18, Milan
(Lombardia) Italy T +39 02 8982 7317 | F +39 02 8982 7317 info@rolleaseacmeda.com rolleaseacmeda.com 20 | Automate Programming Instructions | MT02-0101-072001 ROLLEASE ACMEDA