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exhibits | applications |
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User manual 1 of 2 | Users Manual | 3.32 MiB | January 02 2019 / December 08 2019 | |||
| 1 2 3 4 5 6 7 8 |
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User manual 2 of 2 | Users Manual | 1.13 MiB | January 02 2019 / December 08 2019 | |||
| 1 2 3 4 5 6 7 8 | RF Exposure Info | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Setup Photos | January 02 2019 / December 08 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Setup Photos | January 02 2019 / December 08 2019 | ||||||
| 1 2 3 4 5 6 7 8 | RF Exposure Info | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | RF Exposure Info | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | RF Exposure Info | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | RF Exposure Info | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | RF Exposure Info | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | RF Exposure Info | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | RF Exposure Info | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | RF Exposure Info | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Block Diagram 190226 | Block Diagram | February 26 2019 | confidential | ||||
| 1 2 3 4 5 6 7 8 | Cover Letter(s) | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Antenna specification | Operational Description | February 01 2019 | confidential | ||||
| 1 2 3 4 5 6 7 8 | BT operational description | Operational Description | February 01 2019 | confidential | ||||
| 1 2 3 4 5 6 7 8 | Block diagram | Block Diagram | February 01 2019 | confidential | ||||
| 1 2 3 4 5 6 7 8 | Attestation Statements | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | ID Label/Location Info | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | External Photos | January 02 2019 / December 08 2019 | ||||||
| 1 2 3 4 5 6 7 8 | External Photos | January 02 2019 / December 08 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Internal Photos | January 02 2019 / December 08 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Internal Photos | January 02 2019 / December 08 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Main operational description | Operational Description | February 01 2019 | confidential | ||||
| 1 2 3 4 5 6 7 8 | Product Equality Decl FCC 190129 | Operational Description | February 01 2019 | confidential | ||||
| 1 2 3 4 5 6 7 8 | Cover Letter(s) | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Samsung Phone KDB summary v0.5 | Operational Description | February 01 2019 | confidential | ||||
| 1 2 3 4 5 6 7 8 | Schematics | Schematics | February 01 2019 | confidential | ||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Setup Photos | January 02 2019 / December 08 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Tune up procedure | Parts List/Tune Up Info | February 01 2019 | confidential | ||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Setup Photos | January 02 2019 / December 08 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | U-NII Device SW Security Statement | Operational Description | February 01 2019 | confidential | ||||
| 1 2 3 4 5 6 7 8 | WLAN operational descirption | Operational Description | February 01 2019 | confidential | ||||
| 1 2 3 4 5 6 7 8 | ANT+ operational description | Operational Description | February 01 2019 | confidential | ||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Setup Photos | January 02 2019 / December 08 2019 | ||||||
| 1 2 3 4 5 6 7 8 | NFC operational description | Operational Description | February 01 2019 | confidential | ||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Setup Photos | January 02 2019 / December 08 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Attestation Statements | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Attestation Statements | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Antenna specification 1 of 2 | Operational Description | February 01 2019 | confidential | ||||
| 1 2 3 4 5 6 7 8 | Antenna specification 2 of 2 | Operational Description | February 01 2019 | confidential | ||||
| 1 2 3 4 5 6 7 8 | DAT Operational description | Operational Description | February 01 2019 | confidential | ||||
| 1 2 3 4 5 6 7 8 | LTE Release 10 Checklist KDB 941225 D05Av01 | Operational Description | February 01 2019 | confidential | ||||
| 1 2 3 4 5 6 7 8 | LTE checklist 190124 | Operational Description | February 01 2019 | confidential | ||||
| 1 2 3 4 5 6 7 8 | Main 1 Sensor triggering distance 190131 | Operational Description | February 01 2019 | confidential | ||||
| 1 2 3 4 5 6 7 8 | Main 2 Sensor triggering distance 190129 | Operational Description | February 01 2019 | confidential | ||||
| 1 2 3 4 5 6 7 8 | Parts list | Parts List/Tune Up Info | February 01 2019 | confidential | ||||
| 1 2 3 4 5 6 7 8 | WWAN antenna gain | Operational Description | February 01 2019 | confidential | ||||
| 1 2 3 4 5 6 7 8 | RF Exposure Info | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Setup Photos | January 02 2019 / December 08 2019 | ||||||
| 1 2 3 4 5 6 7 8 | WPC operational description | Operational Description | February 01 2019 | confidential | ||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Setup Photos | January 02 2019 / December 08 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Setup Photos | January 02 2019 / December 08 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Setup Photos | January 02 2019 / December 08 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Setup Photos | January 02 2019 / December 08 2019 | ||||||
| 1 2 3 4 5 6 7 8 | Test Report | January 02 2019 |
| 1 2 3 4 5 6 7 8 | User manual 1 of 2 | Users Manual | 3.32 MiB | January 02 2019 / December 08 2019 |
USER MANUAL SM-G975N English. 12/2018. Rev.1.0 www.samsung.com SAMSUNG CONFIDENTIALPTCRB - 3 Table of Contents Basics 4 7 Read me first Device overheating situations and solutions 11 Device layout and functions 20 Battery 26 SIM or USIM card (nano-SIM card) 31 Memory card (microSD card) 35 Turning the device on and off 36 38 Samsung account 40 Transferring data from your previous Initial setup device (Smart Switch) 43 Understanding the screen 56 Notification panel 58 Entering text Installing or uninstalling apps Apps and features 62 64 Bixby 73 Bixby Vision 78 Bixby Home 80 Reminder 84 Phone 90 Contacts Internet 94 Messages 98 100 Email 101 Camera 123 Gallery 129 AR Emoji 136 Always On Display 139 Edge screen (Galaxy S10+, Galaxy S10) 143 Multi window 146 Samsung Pay 149 Samsung Health 155 Galaxy Wearable 155 Samsung Members 156 Samsung Notes 157 Calendar 158 Voice Recorder 161 My Files 161 Clock 163 Calculator 164 Game Launcher 167 Kids Home 169 SmartThings 174 Sharing content 175 Samsung DeX 182 Google apps 2 SAMSUNG CONFIDENTIALPTCRB - 3 229 Google 230 Advanced features 231 Bixby Routines 233 Motions and gestures 234 Dual Messenger 235 Digital wellbeing 237 Device care 237 Using the optimisation feature 238 Battery 239 Storage 239 Memory 240 Security 240 Apps 240 General management 241 Accessibility 242 Software update 242 User manual 243 About phone Appendix 244 Accessibility 262 Troubleshooting 269 Removing the battery 269 FCC Information 270 Exposure to Radio Frequency (RF) Signals 271 FCC Hearing Aid Compatibility (HAC) Regulations for Wireless Devices Table of Contents Settings 184 Introduction 184 Connections 185 Wi-Fi 188 Bluetooth 190 NFC and payment 193 Data saver 194 Mobile data only apps 194 SIM card manager (dual SIM models) 195 Mobile Hotspot and Tethering 196 Call and message continuity 197 More connection settings 200 Sounds and vibration 200 Dolby Atmos (surround sound) 201 Separate app sound 201 Notifications 202 Display 203 Blue light filter 204 Night mode 204 Changing the screen mode or adjusting the display colour 206 Screen resolution 206 Screensaver 207 Wallpapers and themes 207 Lock screen 208 Smart Lock 209 Biometrics and security 210 Face recognition 213 Fingerprint recognition 217 Samsung Pass 222 Secure Folder 227 Accounts and backup 228 Samsung Cloud 3 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Read me first Please read this manual before using the device to ensure safe and proper use. Descriptions are based on the devices default settings. Some content may differ from your device depending on the region, service provider, model specifications, or devices software. Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the devices specifications and the environment that it is used in. Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung. Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly. Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media. You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature. Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers. 4 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Modifying the devices operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty. Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty. You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Due to the nature of the product, displaying fixed graphics for extended periods may result in afterimages
(screen burn-in) or ghosting. It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods and turn off the touchscreen when not using the device. You can set the touchscreen to turn off automatically when you are not using it. Launch the Settings app, tap Display Screen timeout, and then select the length of time you want the device to wait before turning off the touchscreen. To set the touchscreen to automatically adjust its brightness based on the surrounding environment, launch the Settings app, tap Display, and then tap the Adaptive brightness switch to activate it. Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, launch the Settings app and tap About phone Status. Depending on the region, you can view the regulatory information on the device. To view the information, launch the Settings app and tap About phone Regulatory information. 5 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Maintaining water and dust resistance Your device supports water- and dust-resistance. Follow these tips carefully to maintain the water- and dust-resistance of your device. Failure to do so may result in damage to your device. Do not immerse the device in fresh water deeper than 1.5 m or keep it submerged for more than 30 minutes. If you immerse the device in any liquid other than fresh water, such as salt water, ionised water, or alcoholic beverage, liquid will enter the device faster. Do not expose the device to water moving with force. If the device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. If the device is exposed to other liquids, such as salt water, swimming pool water, soapy water, oil, perfume, sunscreen, hand cleaner, or chemical products such as cosmetics, rinse it with fresh water and dry it thoroughly with a clean, soft cloth. If you do not follow these instructions, the devices performance and appearance may be affected. If the device has been immersed in water or the microphone or speaker is wet, sound may not be heard clearly during a call. After wiping the device with a dry cloth, dry it thoroughly before using it. The touchscreen and other features may not work properly if the device is used in water. If the device is dropped or receives an impact, the water- and dust-resistant features of the device may be damaged. Your device has been tested in a controlled environment and certified to be water-
and dust-resistant in specific situations (meets requirements of classification IP68 as described by the international standard IEC 60529-Degrees of Protection provided by Enclosures [IP Code]; test conditions: 15-35 C, 86-106 kPa, fresh water, 1.5 metre, 30 minutes). Despite this classification, it is still possible for your device to be damaged in certain situations. Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Notice: notes, usage tips, or additional information 6 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the devices lifespan or performance and is in the devices normal range of operation. If the battery becomes too hot, the charger may stop charging. Do the following when the device heats up:
Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again. If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one. When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger. The wireless charging or fast charging feature is only available on supported models. 7 SAMSUNG CONFIDENTIALPTCRB - 3 Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model. During the initial setup after purchase or when restoring data When downloading large files When using apps that require more power or using apps for extended periods When playing high-quality games for extended periods When recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to a TV While multitasking (or, when running many apps in the background) When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of data for syncing with the cloud, email, or other accounts When using a navigation app in a car while the device is placed in direct sunlight When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the devices multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead When you are roaming 8 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Do the following when the device heats up:
Keep the device updated with the latest software. Conflicts between running apps may cause the device to heat up. Restart the device. Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them. Close apps that increase battery consumption or that run in the background when not in use. Delete unnecessary files or unused apps. Decrease the screen brightness. If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. If the device becomes hotter than usual, a device overheating message will appear. To lower the devices temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and you will only be able to make emergency calls until the device cools down. If the device overheats or feels hot for a prolonged period, a power off message will appear. Turn off the device, and wait until it cools down. 9 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the batterys lifespan, damaging the device, or causing a fire. Do not store your device in very cold or very hot temperatures. Do not expose your device to direct sunlight for extended periods. Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime. Do not place the device in any areas that may overheat, such as on an electric heating mat. Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers. Never use a damaged charger or battery. 10 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Device layout and functions Package contents Refer to the quick start guide for package contents. The items supplied with the device and any available accessories may vary depending on the region or service provider. The supplied items are designed only for this device and may not be compatible with other devices. Appearances and specifications are subject to change without prior notice. You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty. Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website. 11 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Device layout Galaxy S10+:
Speaker Proximity/Light sensor SIM card / Memory card tray Front camera (Dual) Volume key Bixby key Edge screen Multipurpose jack (USB Type-C) Power key Touchscreen Edge screen Fingerprint recognition sensor 12 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Microphone Rear camera (Triple) NFC antenna /
MST antenna /
Wireless charging coil Speaker Microphone GPS antenna Heart rate sensor Flash Main antenna Earphone jack 13 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Galaxy S10:
Proximity/Light sensor Volume key Bixby key Edge screen Touchscreen Multipurpose jack (USB Type-C) Speaker Front camera Power key Edge screen Fingerprint recognition sensor 14 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Microphone GPS antenna SIM card / Memory card tray Flash Rear camera (Triple) Heart rate sensor NFC antenna /
MST antenna /
Wireless charging coil Main antenna Speaker Microphone Earphone jack 15 SAMSUNG CONFIDENTIALPTCRB - 3 Speaker Front camera Power key (Fingerprint recognition sensor) Basics Galaxy S10e:
Proximity/Light sensor Volume key Bixby key Touchscreen Multipurpose jack (USB Type-C) 16 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Microphone GPS antenna NFC antenna /
MST antenna /
Wireless charging coil Main antenna Speaker Microphone Rear camera (Dual) SIM card / Memory card tray Flash Earphone jack When using the speakers, such as when playing media files or using speakerphone, do not place the device close to your ears. Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight, the camera image sensor may be damaged. A damaged image sensor is irreparable and will cause dots or spots in pictures. If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. 17 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Connectivity problems and battery drain may occur in the following situations:
If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the devices antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction. Do not cover the proximity/light sensor area with screen accessories, such as a screen protector or stickers. Doing so may cause the sensor to malfunction. The colours on the Edge screen may look different depending on your viewing position. (Galaxy S10+, Galaxy S10) Fingerprint recognition sensor (Galaxy S10+, Galaxy S10) The device contains a fingerprint recognition sensor at the bottom of the screen. After you register your fingerprints, the fingerprint recognition icon will appear. Refer to Fingerprint recognition for more information. Fingerprint recognition icon 18 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Hard keys Key Power Bixby Volume Soft buttons Volume key Bixby key Power key Function Press and hold to turn the device on or off. Press to turn on or lock the screen. Press to launch Bixby. Refer to Bixby for more information. Press and hold to start a conversation with Bixby. Refer to Using Bixby for more information. Press to adjust the device volume. Recents button Back button Home button When you turn on the screen, the soft buttons will appear at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. Refer to Navigation bar (soft buttons) for more information. 19 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty. Use only USB Type-C cable supplied with the device. The device may be damaged if you use Micro USB cable. To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging. 1 Connect the USB cable to the USB power adaptor. 2 Plug the USB cable into the devices multipurpose jack. 20 SAMSUNG CONFIDENTIALPTCRB - 3 Basics 3 Plug the USB power adaptor into an electric socket. 4 After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Reducing the battery consumption Your device provides various options that help you conserve battery power. Optimise the device using the device care feature. When you are not using the device, turn off the screen by pressing the Power key. Activate power saving mode. Close unnecessary apps. Deactivate the Bluetooth feature when not in use. Deactivate the Wi-Fi feature when not in use. Deactivate auto-syncing of apps that need to be synced. Decrease the backlight time. Decrease the screen brightness. Battery charging tips and precautions When the battery power is low, the battery icon appears empty. If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device. If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery. Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current. 21 SAMSUNG CONFIDENTIALPTCRB - 3 Basics The device can be used while it is charging, but it may take longer to fully charge the battery. If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device. While charging, the device and the charger may heat up. This is normal and should not affect the devices lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. If the device is not charging properly, take the device and the charger to a Samsung Service Centre. Fast charging The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off. Increasing the charging speed To increase the charging speed, turn the device or its screen off when you charge the battery. While charging the battery when the device is turned off, the If the fast charging feature is not activated, launch the Settings app, tap Device care Battery Settings, and then tap the Fast cable charging switch to activate it. icon appears on the screen. You cannot use the built-in fast charging feature when you charge the battery using a standard battery charger. If the device heats up or the ambient air temperature rises, the charging speed may decrease automatically. This is a normal operating condition to prevent damage to the device. 22 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Wireless charging The device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately). Fast wireless charging You can charge your device faster using the fast wireless charging feature. To use this feature, you must use a charger and components that support the fast wireless charging feature. If the fast wireless charging feature is not activated, launch the Settings app, tap Device care Battery Settings, and then tap the Fast wireless charging switch to activate it. The on/off option will be added in your devices settings menu when you first place it on the charger. A fan inside the charger may produce noise during fast wireless charging. Charging the battery 1 Place the centre of the devices back on the centre of the wireless charger. The estimated charging time will appear on the notification panel. The actual charging time may vary depending on the charging conditions. 23 SAMSUNG CONFIDENTIALPTCRB - 3 Basics 2 After fully charging, disconnect the device from the wireless charger. Precautions for wireless charging Do not place the device on the wireless charger with a credit card or radio-
frequency identification (RFID) card (such as a transportation card or a key card) placed between the back of the device and the device cover. Do not place the device on the wireless charger when conductive materials, such as metal objects and magnets, are placed between the device and the wireless charger. The device may not charge properly or may overheat, or the device and the cards may be damaged. If you use the wireless charger in areas with weak network signals, you may lose network reception. Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly. Wireless PowerShare You can charge another device with your devices battery. You can still charge another device even while charging your device. Depending on the type of accessories or cover being used, the Wireless PowerShare feature may not work properly. It is recommended to remove any accessories and cover being used before using this feature. Do not use earphones while sharing power. 1 Open the notification panel and tap
(Power share) to activate it. 24 SAMSUNG CONFIDENTIALPTCRB - 3 Basics 2 Place the other device on the centre of your device, with their backs facing. When charging starts, a notification sound or vibration will occur. The location of the wireless charging coil may vary by device model. Adjust the devices to connect with each other properly. Using this feature may affect call reception or data services, depending on your network environment. The other device Your device 3 When you are finished charging, disconnect the other device from your device. Only devices that support the wireless charging feature can be charged using this feature. Some devices may not be charged. To charge properly, do not move or use either device while charging. If you charge the other device while charging your device, the charging speed may decrease or the device may not charge properly depending on the charger type. If the remaining battery power drops below a certain level, power sharing will stop. 25 SAMSUNG CONFIDENTIALPTCRB - 3 Basics SIM or USIM card (nano-SIM card) Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider. For dual SIM models, you can insert two SIM or USIM cards so you can have two phone numbers or service providers for a single device. In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards. Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider. Single SIM models:
26 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Dual SIM models:
27 SAMSUNG CONFIDENTIALPTCRB - 3 Basics 1 Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 Pull out the tray gently from the tray slot. 3 Single SIM models: Place the SIM or USIM card on the tray 1 with the gold-coloured contacts facing downwards. Dual SIM models: Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards. Place the primary SIM or USIM card on the tray 1 ( 1 ) and the secondary SIM or USIM card on the tray 2 ( 2 ). Tray 1 Tray 2 4 Gently press the SIM or USIM card into the tray to secure it. If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray. 5 Insert the tray back into the tray slot. If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry. Fully insert the tray into the tray slot to prevent liquid from entering your device. 28 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Correct card installation Single SIM models:
Nano-SIM card Dual SIM models:
Nano-SIM card 1 Nano-SIM card microSD card Nano-SIM card 2 microSD card Use only a nano-SIM card. You cannot insert a nano-SIM card and a microSD card in tray 2 at the same time. 29 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Removing the SIM or USIM card 1 Insert the ejection pin into the hole on the tray to loosen the tray. 2 Pull out the tray gently from the tray slot. 3 Remove the SIM or USIM card. 4 Insert the tray back into the tray slot. Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards Launch the Settings app and tap Connections SIM card manager. Select a SIM or USIM card and tap the switch to activate it. Customising SIM or USIM cards Launch the Settings app, tap Connections SIM card manager, and then select a SIM or USIM card to access the following options:
Icon: Change the icon of the SIM or USIM card. Name: Change the display name of the SIM or USIM card. Network mode: Select a network type to use with the SIM or USIM card. Setting preferred SIM or USIM cards When two cards are activated, you can assign voice calls, messaging, and data services to specific cards. Launch the Settings app, tap Connections SIM card manager, and then set the feature preferences for your cards in Preferred SIM card. 30 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Memory card (microSD card) Installing a memory card Your devices memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your devices maximum memory card capacity, refer to the Samsung website. Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it. Use caution to insert the memory card right-side up. The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. To use the memory card, you must format it. If your device cannot format or recognise the memory card, contact the memory card manufacturer or a Samsung Service Centre. Frequent writing and erasing of data shortens the lifespan of memory cards. When inserting a memory card into the device, the memory cards file directory appears in the My Files SD card folder. 31 SAMSUNG CONFIDENTIALPTCRB - 3 Basics 1 Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled. 32 SAMSUNG CONFIDENTIALPTCRB - 3 Basics 3 Place a memory card on the tray 2 with the gold-coloured contacts facing downwards. Tray 1 Tray 2 4 Gently press the memory card into the tray to secure it. If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray. 5 Insert the tray back into the tray slot. If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry. Fully insert the tray into the tray slot to prevent liquid from entering your device. Removing the memory card Before removing the memory card, first unmount it for safe removal. Launch the Settings app and tap Device care Storage Storage settings SD card Unmount. 1 Insert the ejection pin into the hole on the tray to loosen the tray. 2 Pull out the tray gently from the tray slot. 33 SAMSUNG CONFIDENTIALPTCRB - 3 Basics 3 Remove the memory card. 4 Insert the tray back into the tray slot. Do not remove external storage, such as a memory card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices. Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Device care Storage Storage settings SD card Format. Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturers warranty does not cover loss of data resulting from user actions. 34 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. To turn off the device, press and hold the Power key, and then tap Power off. Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals. Restarting the device To restart the device, press and hold the Power key, and then tap Restart. If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it. Volume Down key Power key 35 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Activating emergency mode To activate emergency mode, press and hold the Power key, and then tap Emergency mode. The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. Deactivating emergency mode To deactivate emergency mode, tap Turn off Emergency mode. Alternatively, press and hold the Power key, and then tap Emergency mode. Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. The initial setup procedures may vary depending on the devices software and your region. You can set up your device with Bixby depending on the selected device language. 1 Turn on the device. 36 SAMSUNG CONFIDENTIALPTCRB - 3 Basics 2 Select your preferred device language and select
. Select a language. 3 Read and agree to the terms and conditions and tap Next. 4 Get your content from a previous device. 5 Select a Wi-Fi network and connect to it. If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup. 6 Follow the on-screen instructions to proceed the initial setup. 37 SAMSUNG CONFIDENTIALPTCRB - 3 Basics 7 Set a screen lock method to protect your device. You can protect your personal information by preventing others from accessing your device. To set the screen lock method later, tap Not now. 8 If the recommended apps screen appears, select apps you want and download them. 9 Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to Samsung account for more information. Samsung account Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. To check the list of services that can be used with your Samsung account, visit account.samsung.com. For more information on Samsung accounts, launch the Settings app and tap Accounts and backup Accounts Samsung account Help. Creating a Samsung account If you do not have a Samsung account, you should create one. You can create a Samsung account using your phone number or email address. 1 Launch the Settings app and tap Accounts and backup Accounts Add account Samsung account. Alternatively, launch the Settings app and tap
. 2 Tap Create account. 3 Follow the on-screen instructions to complete creating your account. 38 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Signing in to your Samsung account If you already have a Samsung account, register it to the device. 1 Launch the Settings app and tap Accounts and backup Accounts Add account Samsung account. Alternatively, launch the Settings app and tap
. 2 Enter your Samsung account ID and password and tap Sign in. If a pop-up window about using biometric data appears, tap Register. You can verify your Samsung account password via your biometric data, such as fingerprints. Refer to Samsung Pass for more information. 3 Read and agree to the terms and conditions and tap Next to finish registering your Samsung account. Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Reset password on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information. Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. 1 Launch the Settings app and tap Accounts and backup Accounts. 2 Tap Samsung account Remove account. 3 Tap Remove, enter your Samsung account password, and then tap OK. 39 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Transferring data from your previous device
(Smart Switch) You can use Smart Switch to transfer data from your previous device to your new device. Launch the Settings app and tap Accounts and backup Smart Switch. This feature may not be supported on some devices or computers. Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data using a USB connector (USB Type-C) You can connect your previous device to your device with the USB connector (USB Type-C) and a USB cable to easily and quickly transfer data. 1 Plug the USB connector (USB Type-C) into the multipurpose jack of your device. 2 Connect your device and the previous device using the previous devices USB cable. Previous device Your device USB Connector
(USB Type-C) The previous device's USB cable 40 SAMSUNG CONFIDENTIALPTCRB - 3 Basics 3 When the app selection pop-up window appears, tap Smart Switch Receive data. 4 In the previous device, tap Allow. If you do not have the app, download it from Galaxy Store or Play Store. Your device will recognise the previous device and a list of data you can transfer will appear. 5 Select an item to bring and tap TRANSFER. 6 Follow the on-screen instructions to transfer data from the previous device. After the data is done transferring, you can view a list of the transferred data on your device. Do not disconnect the USB cable or USB connector (USB Type-C) from the device when you are transferring files. Doing so may cause data loss or device damage. Transferring data increases the battery power consumption of your device. Ensure that your device is sufficiently charged before transferring data. If the battery power is low, data transfer may be interrupted. Transferring data wirelessly Transfer data from your previous device to your device wirelessly via Wi-Fi Direct. 1 On the previous device, launch Smart Switch. If you do not have the app, download it from Galaxy Store or Play Store. 2 On your device, launch the Settings app and tap Accounts and backup Smart Switch. 3 Place the devices near each other. 4 On the previous device, tap Send data Wireless. 41 SAMSUNG CONFIDENTIALPTCRB - 3 Basics 5 On the previous device, select an item to transfer and tap SEND. 6 On your device, tap RECEIVE. 7 Follow the on-screen instructions to transfer data from your previous device. After the data is done transferring, you can view a list of the transferred data on your device. Backing up and restoring data using external storage Transfer data using external storage, such as a microSD card. 1 Back up data from your previous device to external storage. 2 Insert or connect the external storage device to your device. 3 On your device, launch the Settings app and tap Accounts and backup Smart Switch Restore. 4 Follow the on-screen instructions to transfer data from external storage. 42 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Understanding the screen Controlling the touchscreen Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips. It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods. Doing so may result in afterimages (screen burn-in) or ghosting. The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area. It is recommended to use fingers when you use the touchscreen. Tapping Tap the screen. Tapping and holding Tap and hold the screen for approximately 2 seconds. 43 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen. 44 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment. Recents button Back button Home button Button Recents Home Back Function Tap to open the list of recent apps. Tap to return to the Home screen. Tap and hold to launch the Google Assistant app. Tap to return to the previous screen. 45 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar. Launch the Settings app, tap Display Navigation bar, and then tap Full screen gestures under Navigation type. The navigation bar will be hidden and the gesture hints will appear where the soft buttons are located. To use the soft buttons, drag the gesture hint of the desired button upwards. If you want to hide the gesture hints at the bottom of the screen, tap the Gesture hints switch to deactivate it. Setting the navigation bar Launch the Settings app, tap Display Navigation bar, and then select an option. Navigation type: Set the device to hide or display the navigation bar. To hide the navigation bar, tap Full screen gestures. While the navigation bar is hidden, you can use the soft buttons by dragging the gesture hint of the desired button upwards. Button order: Change the order of the buttons on the navigation bar. Gesture hints: Set the device to display indicators at the bottom of the screen to show where the soft buttons are located. This feature appears only when you select Full screen gestures. 46 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the devices features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider. A widget Edge panel handle
(Galaxy S10+, Galaxy S10) Bixby Home indicator. View your customised content. Navigation bar (soft buttons) Screen indicator Favourite apps 47 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping the button. On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Apps button switch to activate it. The Apps button will be added at the bottom of the Home screen. Apps button 48 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Display the screen in landscape mode On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Portrait mode only switch to deactivate it. Rotate the device until it is horizontal to view the screen in landscape mode. Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then tap Add to Home. A shortcut to the app will be added on the Home screen. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen. 49 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Creating folders Create folders and gather similar apps to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name. Adding more apps Tap Add apps on the folder. Tick the apps to add and tap Add. You can also add an app by dragging it to the folder. Moving apps from a folder Tap and hold an app to drag it to a new location. Deleting a folder Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folders apps will be relocated to the Apps screen. 50 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. Adding panels: Swipe to the left, and then tap Moving panels: Tap and hold a panel preview, and then drag it to a new location. Deleting panels: Tap on the panel. Wallpapers: Change the wallpaper settings for the Home screen and the locked screen. Themes: Change the devices theme. Visual elements of interface, such as colours, icons, and wallpapers, will change depending on the selected theme. Widgets: Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. Tap and hold a widget, and then drag it to the Home screen. The widget will be added on the Home screen. Home screen settings: Change the size of the grid to display more or fewer items on the Home screen and more. 51 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings Home screen layout Home screen only Apply. You can now access all your apps by swiping to the left on the Home screen. Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen. Some indicator icons appear only when you open the notification panel. Icon
/
Meaning No signal Signal strength Roaming (outside of normal service area) GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA+ network connected LTE network connected (LTE-enabled models) Wi-Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message 52 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Icon Meaning Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Power key or raise your device to turn on the screen. Alternatively, double-tap the screen. Locked screen 53 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it. Swipe: Swipe in any direction on the screen to unlock it. Pattern: Draw a pattern with four or more dots to unlock the screen. PIN: Enter a PIN with at least four numbers to unlock the screen. Password: Enter a password with at least four characters, numbers, or symbols to unlock the screen. None: Do not set a screen lock method. Face: Register your face to unlock the screen. Refer to Face recognition for more information. Fingerprints: Register your fingerprints to unlock the screen. Refer to Fingerprint recognition for more information. You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit. Launch the Settings app, tap Lock screen Secure lock settings, unlock the screen using the preset screen lock method, and then tap the Auto factory reset switch to activate it. 54 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. Use the following methods to capture a screenshot. Captured screenshots will be saved in Gallery. Key capture: Press and hold the Volume Down key and the Power key simultaneously. Swipe capture: Swipe your hand to the left or right across the screen. It is not possible to capture a screenshot while using some apps and features. If capturing a screenshot by swiping is not activated, launch the Settings app, tap Advanced features Motions and gestures, and then tap the Palm swipe to capture switch to activate it. After capturing a screenshot, use the following options on the toolbar at the bottom of the screen:
: Capture the current content and the hidden content on an elongated page, such as a
, the screen will automatically scroll down and more content webpage. When you tap will be captured.
: Crop a portion from the screenshot. The cropped area will be saved in Gallery.
: Write or draw on the screenshot.
: Share the screenshot with others. If the options are not visible on the captured screen, launch the Settings app, tap Advanced features, and then tap the Smart capture switch to activate it. 55 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen. You can use the following functions on the notification panel. Quick setting buttons View the notification details and perform various actions. Access the notification settings. Search for content or apps stored on your device. Launch Settings. Preferred SIM or USIM card for each option. Tap to access the SIM card manager. (dual SIM models) Clear all notifications. 56 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap Button order, tap and hold a button, and then drag it to another location. 57 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Additional keyboard functions View more keyboard functions. Enter uppercase. For all caps, tap it twice. Enter symbols. Delete a preceding character. Break to the next line. Enter a space. Changing the input language Languages and types Manage input languages, and then select the languages Tap to use. When you select two or more languages, you can switch between the input languages by swiping to the left or right on the space key. 58 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Changing the keyboard On the navigation bar, tap to change the keyboard. To change the keyboard type, tap select the keyboard type you want. Languages and types, select a language, and then If the keyboard button (
) does not appear on the navigation bar, launch the Settings app, tap General management Language and input, and then tap the Show Keyboard button switch to activate it. On a 3x4 keyboard, a key has three or four characters. To enter a character, tap the corresponding key repeatedly until the desired character appears. 59 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Additional keyboard functions
. keyboard functions list, tap My Emoji stickers in chats for more information.
: Attach animated GIFs.
: Predict words based on your input and show word suggestions. To return to the
: Enter emoticons.
: Enter stickers. You can also enter My Emoji stickers that look like you. Refer to Using This feature may not be available depending on the region or service provider.
: Create a live message. Instead of a text message, record your actions while
: Enter text by voice.
: Change the keyboard settings. handwriting or drawing a message and save it as an animated file.
: Add an item from the clipboard.
: Change the keyboard mode or size. Copying and pasting 1 Tap and hold over text. 2 Drag 3 Tap Copy or Cut. or to select the desired text, or tap Select all to select all text. The selected text is copied to the clipboard. 4 Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text. 60 SAMSUNG CONFIDENTIALPTCRB - 3 Basics Dictionary Look up definitions for words while using certain features, such as when browsing webpages. 1 Tap and hold over a word that you want to look up. If the word you want to look up is not selected, drag to select the desired text. or 2 Tap Dictionary on the options list. If a dictionary is not preinstalled on the device, tap Move to Manage dictionaries, tap next to a dictionary, and then tap INSTALL to download it. 3 View the definition in the dictionary pop-up window. To switch to the full screen view, tap definitions. In the detailed view, tap Search Web to use the word as a search term. Tap the definition on the screen to view more to add the word to your favourite words list or tap 61 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap the search field to search for a keyword. Select an app to view information about it. To download free apps, tap INSTALL. To purchase and download apps where charges apply, tap the price and follow the on-screen instructions. To change the auto update settings, tap Settings Auto update apps, and then select an option. Play Store Purchase and download apps. Launch the Play Store app. Installing apps Browse apps by category or search for apps by keyword. Select an app to view information about it. To download free apps, tap INSTALL. To purchase and download apps where charges apply, tap the price and follow the on-screen instructions. Settings Auto-update apps, and To change the auto update settings, tap then select an option. 62 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. Disable: Disable selected default apps that cannot be uninstalled from the device. Uninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps Disabled, select an app, and then tap Enable. Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device. When you open an app, a pop-up window may appear and request access to certain features or information. Tap Allow on the pop-up window to grant permissions to the app. To view your app permission settings, launch the Settings app and tap Apps. Select an app and tap Permissions. You can view the apps permissions list and change its permissions. To view or change app permission settings by permission category, launch the Settings app and tap Apps App permissions. Select an item and tap the switches next to apps to grant permissions. If you do not grant permissions to apps, the basic features of the apps may not function properly. 63 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Bixby Introduction Bixby is an intelligent voice service that helps you use the device more conveniently. You can talk to Bixby or type text. Bixby will launch a function you request or show the information you want. It also learns your usage patterns and environments. The more it learns about you, the more precisely it will understand you. To use Bixby, your device must be connected to a Wi-Fi or mobile network. To use Bixby, you must register and sign in to your Samsung account. Bixby is only available in some languages, and certain features may not be available depending on your region. Starting Bixby When you launch Bixby for the first time, the Bixby intro page will appear. You must select the language to use with Bixby, register and sign in to your Samsung account according to the on-screen instructions, and then agree to the terms and conditions. 1 Press the Bixby key. Select a language. Sign in to your Samsung account. Bixby key 64 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features 2 Select the language to use with Bixby. 3 Tap Sign in to Samsung account and follow the on-screen instructions to sign in to your Samsung account. If you are already signed in, your account information will appear on the screen. 4 Tap 5 Read and agree to the terms and conditions and tap 6 Tap
. and follow the on-screen instructions to register your voice. If you set the voice wake-up feature, you can start a conversation with Bixby by saying Hi, Bixby. 7 Tap to complete the setup. The Bixby screen will appear. My profile Access additional options. Tutorials Communicate via text. Communicate via voice. Suggested commands 65 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Using Bixby When you say what you want to Bixby, Bixby will launch corresponding functions or show the information you requested. While pressing and holding the Bixby key, say what you want to Bixby, and then release your finger from the key when you are finished speaking. Alternatively, say Hi, Bixby, and when the device emits a sound, say what you want. For example, while pressing and holding the Bixby key, say Hows the weather today? The weather information will appear on the screen. If you want to know the weather tomorrow, while pressing and holding the Bixby key, just say Tomorrow? Because Bixby understands the context of the conversation, it will show you tomorrows weather.
"How's the weather today?"
Starting a conversation Listening Corresponding function launched 66 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features If Bixby asks you a question during a conversation, while pressing and holding the Bixby key, answer Bixby. Or, tap If you are using headphones or Bluetooth audio, or start a conversation by saying Hi, Bixby, you can continue the conversation without tapping the icon. Press the Bixby key and tap Settings Automatic listening Hands-free only. and answer Bixby. Waking up Bixby using your voice You can start a conversation with Bixby by saying Hi, Bixby. Register your voice so that Bixby will respond to your voice when you say Hi, Bixby. 1 Press the Bixby key and tap Settings Voice wake-up. 2 Tap the Wake with Hi, Bixby switch to activate it. 3 Follow the on-screen instructions to complete the setup. Now you can say Hi, Bixby, and when the device emits a sound, start a conversation. Communicating by typing text If your voice is not recognised due to noisy environments or if you are in a situation where speaking is difficult, you can communicate with Bixby via text. Press the Bixby key, tap During the communication, Bixby also will answer you through text instead of voice feedback.
, and then type what you want. 67 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Bixby usages Launching apps or services You can launch features quickly via Bixby. You can also use various convenient services, such as ordering coffee or searching for nearby restaurants or hotels and making a reservation. For example, while pressing and holding the Bixby key, say Call mom, and then release your finger from the Bixby key. Bixby will now make a call to the contact saved as mom. Viewing more ways to use Bixby To view more ways to use Bixby, press the Bixby key, and then swipe to the left on the screen. You can check out services supported by Bixby and examples of commands. Some features may not be available depending on the region or service provider. 68 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Additional Bixby functions Waking up Bixby while using the speaker You can wake up Bixby by saying Hi, Bixby even when the speaker plays alarms, ringtone, or media. Press the Bixby key, tap Settings Voice wake-up, and then tap the Use when phone speaker playing switch to activate it. Checking what Bixby understood You can check how Bixby understood what you said. If Bixby understood your intention differently, you can let Bixby know the correct meaning. Drag Bixbys answer area downwards. What Bixby understood and any used services will appear. If Bixby misunderstood your intention, edit the content and change the app or service to use. 69 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Using quick commands You can add quick commands so that you can give commands more quickly and easily. You can also give multiple commands together by adding them to a quick command. 1 Press the Bixby key and tap 2 Tap Quick command word or phrase and enter a quick command name. 3 Tap Add a command and select a method you want. Quick commands
. Select a command: Select one from the commands list. Say a command: Say your command. Type a command: Type your command. 4 Select or enter a command that Bixby will perform. To add additional commands, tap Add a command. 5 Tap SAVE. Now you can give multiple commands by saying the quick commands you added. 70 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Using earphones or a Bluetooth headset Connect earphones or a Bluetooth headset to the device when your voice is not heard clearly via the built-in microphone due to noisy environments. Press and hold the Call button on earphones or a Bluetooth headset to launch Bixby and say your request to the microphone. This feature may not be available or its method of use may vary depending on the earphones and Bluetooth headset. Call button 71 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Customising the Bixby settings Press the Bixby key and tap Settings. Language and voice style: Set the language to communicate with Bixby and set the style of voice feedback. The selected language is applied only when you talk with Bixby. Bixby is only available in some languages, and certain features may not be available depending on your region. To see the list of supported languages, tap Language. Voice response: Change the voice feedback settings for Bixby. Automatic listening: Set Bixby to automatically listen when it asks a question so you can respond without pressing the icon. This option is available only if you are using headphones or Bluetooth audio, or start a conversation by saying Hi, Bixby. Voice wake-up: Set Bixby to wake up when it hears you say Hi, Bixby. You can also change the settings for the voice wake-up feature. Use while phone locked: Set Bixby to complete some actions, such as making a call or launching a map app, while the device is locked. Bixby key: Select how many times you must press the Bixby key to open the Bixby screen. Marketing notifications: Set to receive notifications about marketing information. Privacy: Set to use Bixbys interactive and customised services to enhance your experience. About Bixby Voice: View the Bixby version and legal information. 72 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Bixby Vision Introduction Bixby Vision is a service that provides various features based on image recognition. You can use Bixby Vision to quickly search for information by recognising objects and your current location. You can also experience the AR feature, which makes virtual images appear on the preview screen. Use a variety of useful Bixby Vision features. Extract or translate text. Search for locations. Search for images. Experience the AR feature. To use this feature, the device must be connected to a Wi-Fi or mobile network. To fully use this feature, you must register and sign in to your Samsung account. The available features and search results may vary depending on the region or service provider. This feature may not be available or you may not get correct search results depending on the image size, format, or resolution. Samsung is not responsible for the product information provided by Bixby Vision. 73 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Launching Bixby Vision Launch Bixby Vision using one of these methods. In the Camera app, tap Bixby Vision. In the Gallery app, select an image and tap In the Internet app, tap and hold an image and tap Bixby Vision. If you added the Bixby Vision app icon to the Home screen and Apps screen, launch the Bixby Vision app. Searching for similar images Search for images similar to the recognised object online. You can view various images with properties similar to the object, such as colour or shape. For example, if you want to know the title of a photo or image, use the Bixby Vision features. The device will search for and show you related information or images with similar characteristics. 1 Launch the Camera app and tap Bixby Vision. 2 Tap Lens and keep the object within the screen to recognise it. 3 Select a search result with on it. The similar images will appear. 74 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Translating or extracting text Recognise and show the translated text on the screen. You can also extract text from a document or an image file. For example, if you want to know what a sign says while travelling abroad, use the Bixby Vision features. The device will translate the signs text into the language you select. 1 Launch the Camera app and tap Bixby Vision. 2 Tap and keep the text within the screen to recognise it. The translated text will appear on the screen. You can share or save the extracted text. To extract text, tap To save the screen with the translated text as an image, tap saved in Gallery. To change the source or target language, tap the language settings panel at the top of the screen. The screen will be Searching for places and events Search for information about nearby places by recognising your current location. You can also view the events being held nearby. For example, if you want to search for nearby stores having sales, use the Bixby Vision features. The device will search for and show you the sales happening in the nearby stores. 1 Launch the Camera app and tap Bixby Vision. 75 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features 2 Tap and keep the place or object within the screen to recognise it. You can view basic information about nearby places. If you want to search for places in another direction, point the camera towards the direction. To view the events being held nearby, tap Events. You can view your current location and weather information. To view your current location on the map, point the camera towards the ground. To view the current weather information, point the camera towards the sky. 3 Select a search result on the screen. The device will show information of nearby places and events. Wish list You can add items you want from your search results to your wish list. Select an item and tap To view your wish list, tap Wish list. The icon may not appear depending on the item. 76 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Experiencing various AR features Various apps include the AR feature, which makes virtual images appear on the background or person on the preview screen. You can conveniently experience products and view information without visiting stores or trying them in person. Experience Bixby Visions fun and useful AR feature. 1 Launch the Camera app and tap Bixby Vision. 2 Tap Apps and select the feature you want. Showroom: Arrange virtual furniture and appliances using the actual room. Fitting: Try on pairs of virtual glasses and sunglasses. If you like a pair, you can instantly buy them online. Media: View the trailers and details of movies after Bixby Vision recognises the movie posters. Downloading additional apps You can download and experience various apps that include the AR feature. 1 Launch the Camera app and tap Bixby Vision. 2 Tap Apps and download apps. 77 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Bixby Home On the Bixby Home screen, you can view recommended services and information that Bixby provides by analysing your usage patterns and your routine. To view more content, connect to a Wi-Fi or mobile network. To fully use this feature, you must register and sign in to your Samsung account. Opening Bixby Home 1 On the Home screen, swipe to the right. The Bixby Home screen will appear. When launching this feature for the first time or after performing a data reset, follow the on-screen instructions to complete the setup. 2 Swipe upwards or downwards to view recommended content. Access additional options. Upcoming reminder Recommended content 3 To close Bixby Home, swipe to the left on the screen or tap the Back button. 78 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as cards. Swipe upwards or downwards to view the cards. For example, on the way to the office in the morning, you can view your days schedule and play your favourite music on the Bixby Home screen. In the evening, you can view alarms, check your daily activity, and view your friends feeds. The content and order of the cards update automatically at a specified interval. To manually update cards, swipe downwards on the screen. Editing cards list Unpin. To pin a card to the top of the Bixby Home screen, tap tap To stop displaying a card on the list, drag the card to the right and tap Dont show again. To hide a card from the list, drag the card to the right and tap Hide for now. Pin to top. To unpin a card, Selecting apps to show as cards Add or delete apps to show as cards on the Bixby Home screen. On the Bixby Home screen, tap Cards and tap the switches next to items to add or delete them. If an app is not installed on the device, you must install it to use it. On the Bixby Home screen, tap Cards and then download an app. Customising the Bixby Home settings On the Bixby Home screen, tap Settings. Customisation Service: Set to use Bixbys interactive and customised services to enhance your experience. Bixby Home content providers: Read and agree to or withdraw your agreement from the terms and conditions and privacy policies of each content provider. Add Bixby Home: Add Bixby Home to the Home and Apps screens. About Bixby Home: View the Bixby Home version and legal information. 79 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Reminder Create reminders to schedule to-do items or to view content later. You will receive notifications at the preset time or location for each reminder. To receive more accurate notifications, connect to a Wi-Fi or mobile network. To fully use this feature, you must register and sign in to your Samsung account. To use location reminders, the GPS feature must be activated. Starting Reminder You can start Reminder from Bixby Home. 1 On the Home screen, swipe to the right. The Bixby Home screen will appear. 2 Tap Get started on the Reminder card. The Reminder screen will appear and the Reminder app icon (
Apps screen.
) will be added to the 80 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting. You can also save various content, such as a single memo or webpage address, and view it later. For example, create a reminder to alert you to Water the flowers when I get home. 1 Launch the Reminder app. 2 Tap Write a reminder or 3 Tap Place Set conditions Pick a place and set the location to home. 4 Tap When I arrive at Done. and enter Water the flowers. 5 Tap Save to save the reminder. When you arrive at home, the Water the flowers notification will appear. 81 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Creating reminders with Bixby Press and hold the Bixby key and say Remind me to water the flowers when I get home. Bixby will save what you said as a reminder. Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap Complete or Snooze. Viewing the reminders list Launch the Reminder app to view your reminders list. To view reminder details, select a reminder. 82 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Editing reminder details Add or edit reminder details, such as frequency, date and time, or location. 1 On the reminders list, select a reminder to edit and tap Edit. 2 Edit the conditions and tap Save. Reminder information Add a checklist. Add an image. Change the reminder's colour. Reminder conditions Completing reminders Mark reminders that you do not need to be reminded of as complete. On the reminders list, select a reminder and tap Complete. Alternatively, drag the reminder to the left. Restoring reminders Restore reminders that have been completed. 1 On the reminders list, tap Completed Edit. 2 Tick items to restore and tap Restore. Reminders will be added to the reminders list and you will be reminded at the preset times. Deleting reminders To delete a reminder, drag the reminder to the right. To delete multiple reminders, tap and hold a reminder, tick reminders to delete, and then tap Delete. 83 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Phone Introduction Make or answer voice and video calls. Making calls 1 Launch the Phone app and tap Keypad. 2 Enter a phone number. 3 Tap to make a voice call, or tap to make a video call. Add the number to the contacts list. Preview the phone number. Access additional options. Delete a preceding character. 84 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Making calls from call logs or contacts list Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features Motions and gestures, and then tap the Swipe to call or send messages switch to activate it. Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, launch the Phone app, tap Keypad or Contacts Speed dial numbers, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit. For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and hold 3. Making calls from the locked screen On the locked screen, drag outside the circle. Making calls by searching for businesses Make calls to businesses near your current location by searching for their information. Launch the Phone app, tap Places, and then select a category or enter a business name in the search field. The businesss information, such as its phone number or address, will appear. Making an international call 1 Launch the Phone app and tap Keypad. 2 Tap and hold 0 until the + sign appears. 3 Enter the country code, area code, and phone number, and then tap
. 85 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. outside the large circle. Rejecting a call When a call comes in, drag To send a message when rejecting an incoming call, drag the Send message bar upwards and select a message to send. If the Add reminder switch is activated, a reminder will be saved to alert you of the rejected call one hour later. To create various rejection messages, launch the Phone app, tap Settings Quick decline messages, enter a message, and then tap
. Missed calls icon appears on the status bar. Open the notification panel to view If a call is missed, the the list of missed calls. Alternatively, launch the Phone app and tap Recents to view missed calls. Blocking phone numbers Block calls from specific numbers added to your block list. 1 Launch the Phone app and tap Settings Block numbers. 2 Tap Recents or Contacts, select contacts or phone numbers, and then tap Done. To manually enter a number, tap Add phone number, enter a phone number, and then tap
. When blocked numbers try to contact you, you will not receive notifications. The calls will be logged in the call log. You can also block incoming calls from people that do not show their caller ID. Tap the Block unknown callers switch to activate the feature. 86 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Options during calls If the area around the rear camera is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. During a voice call The following actions are available:
: Access additional options. Add call: Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed. Hold call: Hold a call. Tap Resume call to retrieve the held call. Bluetooth: Switch to a Bluetooth headset if it is connected to the device. Speaker: Activate or deactivate the speakerphone. When using the speakerphone, keep the device away from your ears. Mute: Turn off the microphone so that the other party cannot hear you. Keypad / Hide: Open or close the keypad.
: End the current call. During a video call Tap the screen to use the following options:
: Access additional options. Camera: Turn off the camera so that the other party cannot see you. Switch: Switch between the front and rear cameras. Mute: Turn off the microphone so that the other party cannot hear you. Speaker: Activate or deactivate the speakerphone. When using the speakerphone, keep the device away from your ears.
: End the current call. 87 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Adding a phone number to Contact Adding a phone number to Contacts from the keypad 1 Launch the Phone app and tap Keypad. 2 Enter the number. 3 Tap Add to contacts. 4 Tap Add to contacts to create a new contact, or tap Update existing to add the number to an existing contact. Adding a phone number to Contacts from the calls list 1 Launch the Phone app and tap Recents. 2 Tap a callers image and tap Add, or tap a phone number and tap Add to Contacts. 3 Tap Add to contacts to create a new contact, or tap Update existing to add the number to an existing contact. 88 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Adding a tag to a phone number You can add tags to numbers without saving them to Contact. This allows you to view the callers information when they call without having them listed in Contact. 1 Launch the Phone app and tap Recents. 2 Tap a phone number 3 Tap Add tag, enter a tag, and then tap Add. When a call comes from that number, the tag will show under the number. Voicemails You can check your voicemails. Launch the Phone app and tap Voicemail. 89 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 Launch the Contacts app and tap
. 2 Select a storage location and tap Select. 3 Enter contact information. Add an image. Open more information fields. Select a storage location. Enter contact information. Depending on the selected storage location, the types of information you can save may vary. 4 Tap Save. 90 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Importing contacts Add contacts by importing them from other storages to your device. 1 Launch the Contacts app and tap Import. Manage contacts Import/Export contacts 2 Select a storage location to import contacts from. 3 Tick VCF files or contacts to import and tap Done. 4 Select a storage location to save contacts to and tap Import. Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. 1 Launch the Settings app, tap Accounts and backup Accounts and select the account to sync with. 2 Tap Sync account and tap the Contacts switch to activate it. For the Samsung account, tap Sync settings and tap the Contacts switch to activate it. Searching for contacts Launch the Contacts app. Use one of the following search methods:
Scroll up or down the contacts list. Drag a finger along the index at the right side of the contacts list to scroll through it quickly. Tap at the top of the contacts list and enter search criteria. 91 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Tap the contact. Then take one of the following actions:
: Make a voice or video call.
: Add to favourite contacts.
/
: Compose a message.
: Compose an email. Sharing contacts You can share contacts with others by using various sharing options. 1 Launch the Contacts app and tap Share. 2 Select contacts and tap Share. 3 Select a sharing method. Saving and sharing profile Save and share your profile information, such as your photo and status message, with others using the profile sharing feature. The profile sharing feature may not be available depending on the region or service provider. The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device. 1 Launch the Contacts app and select your profile. 2 Tap Edit, edit your profile, and tap Save. 3 Tap Tap here to share your profile and tap the switch to activate it. To use the profile sharing feature, your phone number must be verified. You can view your contacts updated profile information in Contacts. To change the scope of contacts to share your profile with, tap Select whats shared, select an item to share, and then select an option. 92 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Creating groups You can add groups, such as family or friends, and manage contacts by group. 1 Launch the Contacts app and tap 2 Enter a group name. Groups Create group. To set a group ringtone, tap Group ringtone and select a ringtone. 3 Tap Add member, select contacts to add to the group, and then tap Done. 4 Tap Save. Sending a group message You can send a group message to a groups members at the same time. Launch the Contacts app, tap Groups, select a group, and then tap Send message. Merging duplicate contacts When you import contacts from other storages, or sync contacts with other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list. 1 Launch the Contacts app and tap 2 Tick contacts and tap Merge. Manage contacts Merge contacts. Deleting contacts 1 Launch the Contacts app and tap Delete. 2 Select contacts and tap Delete. To delete contacts one by one, open the contacts list and tap a contact. Then tap Delete. 93 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. 1 Launch the Messages app and tap 2 Add recipients and enter a message.
, say your message, and then To record and send a voice message, tap and hold release your finger. The recording icon appears only while the keyboard is hidden. Recipient Enter recipients. Attach files. Enter a message. 3 Tap to send the message. Send the message. Enter stickers. 94 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Sending My Emoji stickers You can send My Emoji stickers that look like you via messages. While composing a message, tap Select the sticker that you want to share. and tap the My Emoji icon. My Emoji stickers will appear. My Emoji stickers will appear after you create My Emoji in the Camera app. Refer to Creating My Emoji for more information. 95 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. 1 Launch the Messages app and tap Conversations. 2 On the messages list, select a contact. 3 View your conversation. To reply to the message, tap Enter message, enter a message, and then tap To adjust the font size, spread two fingers apart or pinch on the screen. Blocking unwanted messages Block messages from specific numbers added to your block list. 1 Launch the Messages app and tap Settings Block numbers and messages Block numbers. 2 Tap Inbox and select a contact or a phone number. Or, tap Contacts, select contacts, and then tap Done. To manually enter a number, enter a phone number under Enter number and tap
. 96 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Setting the message notification You can change notification sound, display options, and more. 1 Launch the Messages app, tap Settings Notifications, and then tap the switch to activate it. 2 Change the notification settings. Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications. If this feature is not activated, launch the Settings app, tap Accessibility Advanced settings Notification reminders, and then tap the switch to activate it. Deleting messages 1 Launch the Messages app and tap Conversations. 2 On the messages list, select a contact. 3 Tap and hold a message, then tap Delete. To delete multiple messages, tick messages you want to delete. 4 Tap Delete. 97 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages 1 Open the Samsung folder and launch the Internet app. 2 Tap the address field. 3 Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. To switch between tabs quickly, swipe to the left or right on the address field. Bookmark the current webpage. Refresh the current webpage. Move between pages. Open the homepage. Access additional options. Open the browser's tab manager. 98 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your biometric data. Activating secret mode In the toolbar at the bottom of the screen, tap this feature for the first time, set whether to use a password for secret mode. In secret mode, the device will change the colour of the toolbars. Turn on Secret mode. If you are using In secret mode, you cannot use some features, such as screen capture. Changing security settings You can change your password or the lock method. Tap To set your registered biometric data as the lock method along with the password, tap the Fingerprints switch to activate it. Refer to Fingerprint recognition for more information about using your biometric data. Settings Privacy and security Set Secret mode lock Change password. Deactivating secret mode In the toolbar at the bottom of the screen, tap Turn off Secret mode. 99 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Email Setting up email accounts Set up an email account when opening Email for the first time. 1 Open the Samsung folder and launch the Email app. 2 On the list, select an email service or tap Other. 3 Follow the on-screen instructions to complete the setup. Add account. To set up another email account, tap If you have more than one email account, you can set one as the default account. Tap Set default account. to compose an email. Sending emails 1 Tap 2 Add recipients and enter a subject line and text. 3 Tap Reading emails When Email is open, the device will automatically retrieve new emails. To manually retrieve emails, swipe downwards on the top of the emails list. Tap an email on the screen to read it. to send the email. If email syncing is disabled, new emails cannot be retrieved. To enable email syncing, your account name, and then tap the Sync account switch to activate tap it. 100 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette Do not take photos or record videos of other people without their permission. Do not take photos or record videos where legally prohibited. Do not take photos or record videos in places where you may violate other peoples privacy. Launching Camera Use the following methods to launch Camera:
Launch the Camera app. Press the Power key twice quickly. On the locked screen, drag outside the circle. Some methods may not be available depending on the region or service provider. Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set. If photos you take appear blurry, clean the camera lens and try again. Taking photos 1 Tap the image on the preview screen where the camera should focus. Spread two fingers apart on the screen to zoom in, and pinch to zoom out. Alternatively, drag the lens selection icon to the left or right. Zooming features are available only when using the rear camera. To adjust the brightness of photos, tap the screen. When the adjustment bar appears, drag on the adjustment bar towards or
. 101 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features 2 Tap to take a photo. Bixby Vison Camera settings AR Emoji Options for current shooting mode Select a lens. Scene optimiser button Shooting modes Preview thumbnail Take a photo. Current mode Switch between the front and rear cameras. The preview screen may vary depending on the shooting mode and which camera is being used. The camera automatically shuts off when unused. Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions. Your devices camera features a wide-angle lens. Minor distortion may occur in wide-angle photos or videos and does not indicate device performance problems. 102 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Selecting a lens for shooting Take a photo after selecting the camera lens you want. On the preview screen, select a lens. This feature is available only in some modes.
: The Ultra wide lens lets you take wide-angle photos which look just like the actual view. Use this feature to take landscape photos.
: The normal lens lets you take a basic photo.
: The 2x optical zoom lens lets you take a photo much clearer by enlarging the subject.
(Galaxy S10+, Galaxy S10) Ultra wide shooting Basic shooting 2x optical zoom shooting 103 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Photo mode (Intelligent camera) The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily. The camera uses the intelligent camera feature to automatically optimise the colour and effect of your photo when you focus on a subject. On the shooting modes list, tap Photo and tap to take a photo. Scene optimiser The camera adjusts the colour settings and applies the optimised effect automatically by recognising the subject, such as people, pets, food, or night scene. The camera also suggest you to use the Ultra wide lens when it recognises the wide range of scene, such as the beach, sky, or mountain. On the shooting modes list, tap Photo. When the camera recognises the subject, the scene optimiser button will change and the optimised colour and effect will be applied. on the preview screen and tap the Scene If this feature is not activated, tap optimiser switch to activate it. To use additional features, tap then tap the switches next to the features you want. If you do not want to use this feature, tap the scene optimiser button on the preview screen. on the preview screen, tap Scene optimiser, and 104 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Bright night Take steady photos in low-light conditions by automatically adjusting the brightness and colour. On the shooting modes list, tap Photo. When the camera recognises the subject, the scene optimiser button will change to and the colour will be adjusted automatically. If this feature is not activated, tap tap the Bright night switch to activate it. on the preview screen, tap Scene optimiser and Shot suggestions The camera suggests the ideal composition for the photo by recognising the position and angle of your subject. On the preview screen, tap 1 On the shooting modes list, tap Photo. and tap the Shot suggestions switch to activate it. A guide will appear on the preview screen. 105 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features 2 Point the subject with the prompt on the preview screen. The camera recognises the composition, and the recommended composition appears on the preview screen. Do not move the device while the camera is recognising the composition. 3 Adjust the position and angle of the camera to fit the composition. When the ideal composition is achieved, the guide will change to yellow and the photo will be taken automatically. Ideal composition Guide 106 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features
. Applying filter and beauty effects You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a photo. 1 On the preview screen, tap 2 Select a filter effect or beauty effects and take a photo. Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources. Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked. The setting remains locked even after you take a photo. Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily. 1 On the shooting modes list, tap Video. 2 Tap To capture an image from the video while recording, tap To change the focus while recording a video, tap where you want to focus. To use auto focus mode, tap to record a video. The maximum recording time may reduce when you record video at high resolution. If you use the video zoom feature for a long time while recording a video, the video quality may diminish to prevent your device from overheating. (Galaxy S10+, Galaxy S10) The 2x optical zoom may not work in low-light environments. (Galaxy S10+, Galaxy S10)
. 3 Tap to stop recording the video. 107 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Changing the screen ratio for a video You can set the screen ratio for a video. On the preview screen, tap and select a screen ratio. Live focus mode The camera allows you to take photos where the background is blurred and the subject stands out clearly. You can also apply a background effect and edit it after taking a photo. Taking portraits that stand out using the Live focus feature Select a background effect on the preview screen and take a photo that stands out the subject. Use this feature in a place that has sufficient light. The background blur may not be applied properly in the following conditions:
The device or the subject is moving. The subject is thin or transparent. The subject has a similar colour or pattern to the background. The subject or background is plain. 108 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features 1 On the shooting modes list, tap Live focus. 2 Select a background effect you want. To adjust the intensity of the background effect, drag the adjustment bar to the left or right. 3 When the focus area changes to yellow on the preview screen, tap to take a photo. Background effect intensity adjustment bar Live focus Focus area Background effects Editing the background of the Live focus photos You can also edit the background effect and the intensity of the background effect for a photo taken with the Live focus feature. 1 Select a photo taken with the Live focus feature and tap Change background effect. 109 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features 2 Select a background effect you want. To adjust the intensity of the background effect, drag the adjustment bar to the left or right. Adjust the intensity of the background effect. Change the intensity of the background effect. 3 Tap Apply to save the photo. Super Slow-mo mode Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later. After the video is recorded, background music will be added automatically. Some super slow motion features may differ depending on the model. Use this feature in a place that has sufficient light. When recording a video indoors with insufficient or poor lighting, some of the following situations may occur:
The screen may appear dark due to the small amount of light. The screen may flicker in certain lighting conditions, such as in places with fluorescent lighting. Super slow motion recording may start at an unwanted moment if there are conditions such as the following:
When the device shakes. When another object is moving near the subject in the motion detection area. When recording under flickering light, such as in places with fluorescent lighting. When recording in dark areas where noise occurs. 110 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Recording super slow motion videos Record a video by capturing a single moment that the subject is moving. 1 On the shooting modes list, tap Super Slow-mo. To set the device to capture a moment in super slow motion when it is detected in the motion detection area, tap
. Camera settings View information. Super Slow-mo
. Select a recording length. Motion detection Motion detection area Start recording a video. 2 Tap The device will capture the moment in super slow motion and save it as a video. Changing the motion detection area To move the motion detection area, tap the area inside the frame and drag it to a new location. To adjust the area size, tap a corner of the frame and drag it. 111 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Playing super slow motion videos Select a super slow motion video and tap Super Slow-mo. Random background music will automatically accompany the video during playback. To capture an image while playing a video, tap
. Editing super slow motion videos On the playback screen, you can edit the video and save it as a different file or share it. To crop the video, drag the start bracket and the end bracket to the desired points to select the section to keep. To edit the super slow motion section, drag to the left or right. Change the background music. Start bracket End bracket Super slow motion section 112 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. Shooting modes list 113 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap Pro. Select options and customise the settings, and then tap to take a photo. Available options
: Select an ISO value. This controls camera light sensitivity. Low values are for stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects. However, higher ISO settings can result in noise in photos. If the shutter speed is set manually, you cannot set the ISO setting to AUTO.
: Adjust the shutter speed. A slow shutter speed allows more light in, so the photo becomes brighter. This is ideal for photos of scenery or photos taken at night. A fast shutter speed allows less light in. This is ideal for taking photos of fast-moving subjects. You can select an aperture value that will determine the brightness and depth of field. Tap F1.5 or F2.4. adjust the focus. To switch to auto focus mode, tap MANUAL. can set the colour temperature. receives. For low-light situations, use a higher exposure.
: Adjust the colour tone.
: Change the focus mode. Drag the adjustment bar towards
: Change the exposure value. This determines how much light the cameras sensor
: Select an appropriate white balance, so images have a true-to-life colour range. You to manually or If the shutter speed is set manually, you cannot change the exposure value. The exposure value will change and be displayed based on the shutter speed setting. 114 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Separating the focus area and the exposure area You can separate the focus area and the exposure area. Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area. 115 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Food mode Take photos of food with more vibrant colours. 1 On the shooting modes list, tap Food. 2 Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred. To resize the circular frame, drag a corner of the frame. 3 Tap 4 Tap and drag the adjustment bar to adjust the colour tone. to take a photo. 116 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips:
Move the camera slowly in one direction. Keep the image within the frame on the cameras viewfinder. If the preview image is out of the guide frame or you do not move the device, the device will automatically stop taking photos. Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain wall. to stop taking photos. and move the device slowly in one direction. 1 On the shooting modes list, tap Panorama. 2 Tap 3 Tap Slow motion mode Record a video for viewing it in slow motion. You can specify sections of your videos to be played in slow motion. 1 On the shooting modes list, tap Slow motion. 2 Tap 3 When you are finished recording, tap to start recording. to stop. 117 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features 4 On the preview screen, tap the preview thumbnail. 5 Tap Slow motion. The fastest section of the video will be set as a slow motion section and the video will start playing. Up to two slow motion sections will be created based on the video. To edit the slow motion section, drag to the left or right. Start bracket End bracket Slow motion section Hyperlapse mode Record scenes, such as passing people or cars, and view them as fast-motion videos. 1 On the shooting modes list, tap Hyperlapse. 2 Tap and select a frame rate option. If you set the frame rate to Auto, the device will automatically adjust the frame rate according to the changing rate of the scene. to start recording. 3 Tap 4 Tap 5 On the preview screen, tap the preview thumbnail and tap Hyperlapse to view the video. to finish recording. 118 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Customising camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode.
: Activate or deactivate the flash.
: Select the length of the delay before the camera automatically takes a photo.
: Select an aspect ratio for photos.
: Apply a filter effect or beauty effects.
: Select a frame rate.
: Select an aspect ratio for videos.
: Stabilise a video.
: Select a metering method. This determines how light values are calculated. Centre-weighted uses the light in the centre portion of the shot to calculate the exposure of the shot. calculate the exposure of the shot. within the frame. Multiple rectangles will appear to indicate the focused areas. AF focuses on the centre within the frame. the frame. mo videos.
: Change the recording time of super slow-mo videos.
: Change the focus area in auto focus mode. Matrix averages the entire scene.
: In Food mode, adjust the colour tone.
: Activate or the deactivate the motion detection feature when recording super slow-
Spot uses the light in a concentrated centre area of the shot to
: In Food mode, focus on a subject inside the circular frame and blur the image outside Multi AF focuses on several areas Centre 119 SAMSUNG CONFIDENTIALPTCRB - 3 Pictures Apps and features Camera settings On the preview screen, tap shooting mode. Some options may not be available depending on the Intelligent features Scene optimiser: Set the device to adjust the colour settings and apply the optimised mode automatically depending on the subject or scene. Shot suggestions: Set the device to suggest the ideal composition for the photo by recognising the position and angle of your subject. Flaw detection: Set to receive notifications when someone blinks or appears blurry in photos, or if there are smudges on the lens. Motion photos: Set the device to take a video clip for a few seconds before tapping
. This allows you to capture a moment you might have missed. To view the video, tap the preview thumbnail and tap View motion photo. To capture a still image from the video clip, tap the screen to stop playback and tap Capture. This feature is available only in Photo mode. Hold Shutter button to: Select an action to perform when you tap and hold the camera button. Save options: Select how you want to save photos. Tap the RAW copies (Pro) switch to set the device to save photos as uncompressed RAW files (DNG file format) in pro mode. RAW files retain all of a photos data for the best image quality, but they will take up more memory. When using the RAW copies (Pro) feature, each photo is saved in two formats, DNG and JPG. 120 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Videos Rear video size: Select a resolution for videos you want to take with the rear camera. Using a higher resolution will result in higher quality videos, but they will take up more memory. If you activate the High efficiency video feature, you can record videos in the High Efficiency Video Codec (HEVC) format. Your HEVC videos will be saved as compressed files to conserve the devices memory. You cannot play the HEVC videos on other devices or share them online. Super slow motion and slow motion videos cannot be recorded in the HEVC format. Front video size: Select a resolution for videos you want to take with the front camera. Using a higher resolution will result in higher quality videos, but they will take up more memory. If you activate the High efficiency video feature, you can record videos in the High Efficiency Video Codec (HEVC) format. Your HEVC videos will be saved as compressed files to conserve the devices memory. You cannot play the HEVC videos on other devices or share them online. Video stabilisation: Activate anti-shake to reduce or eliminate blurry image resulting from camera shake while recording a video. When the Tracking auto-focus feature is activated, you cannot use this feature. 121 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Useful features HDR (rich tone): Take photos with rich colours and reproduce details even in bright and dark areas. Tracking auto-focus: Set the device to track and automatically focus on a selected subject. When you select a subject on the preview screen, the device will focus on the subject even if the subject is moving or you change the cameras position. When this feature is activated, you cannot use the Video stabilisation feature. Tracking a subject may fail in the following conditions:
The subject is too big or too small. The subject moves excessively. The subject is backlit or you are shooting in a dark place. Colours or patterns on the subject and the background are the same. The subject includes horizontal patterns, such as blinds. The camera shakes excessively. The video resolution is high. When zooming in or out using the 2x optical zoom. (Galaxy S10+, Galaxy S10) Grid lines: Display viewfinder guides to help composition when selecting subjects. Location tags: Attach a GPS location tag to the photo. GPS signal strength may decrease in locations where the signal is obstructed, such as between buildings or in low-lying areas, or in poor weather conditions. Your location may appear on your photos when you upload them to the Internet. To avoid this, deactivate the location tag setting. Selfie shape correction: When your face is at the edges of the preview screen, it will appear distorted. Enable this option to correct your face shape. After shape correction, the background may appear slightly distorted. 122 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Camera modes: View available shooting modes or edit the shooting modes list. Shooting methods: Select a shooting method for taking a photo or recording a video. Storage location: Select the memory location for storage. This feature will appear when you insert a memory card. Quick launch: Set the device to launch the camera by pressing the Power key twice quickly. This feature may not be available depending on the region or service provider. Quick review: Set the device to show photos after capturing them. Reset settings: Reset the camera settings. Contact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. About Camera: View the Camera app version and legal information. Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Viewing images 1 Launch the Gallery app and tap Pictures. 123 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features 2 Select an image. Access additional options. Add the image to favourites. Modify the image. Bixby Vision Share the image with others. Delete the image. You can create a movie, animated GIF, or collage from multiple images. On the list, tap Create movie, Create GIF, or Create collage, and then select images. Searching for images Launch the Gallery app and tap locations, or documents. To search for images by entering keywords, tap the search field. to view images sorted by category, such as types, Editing the background of Live focus photos You can edit the background effect and the intensity of the background effect for a photo taken with the Live focus feature. Launch the Gallery app, select a photo taken with the Live focus feature, tap Change background effect to change the background effect or adjust its intensity by dragging the adjustment bar to the left or right. 124 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Viewing videos 1 Launch the Gallery app and tap Pictures. 2 Select a video to play. 3 Tap Video to play the video. Rewind or fast-forward by dragging the bar. Capture the current screen. Switch to the pop-up video player. Lock the playback screen. Skip to the previous video. Tap and hold to rewind. Access additional options. Create an animated GIF. Change the screen ratio. Rotate the screen. Skip to the next video. Tap and hold to fast-forward. Pause and resume playback. Drag your finger up or down on the left side of the playback screen to adjust the brightness, or drag your finger up or down on the right side of the playback screen to adjust the volume. To rewind or fast-forward, swipe to the left or right on the playback screen. Using the Video enhancer feature Enhance the image quality of your videos to enjoy brighter and more vivid colours. Launch the Settings app, tap Advanced features, and then tap the Video enhancer switch to activate it. This feature is only available in some apps. Using this feature will increase battery consumption. 125 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Viewing the details of images and videos You can view file details, such as people, location, and basic information. If there is auto created content, such as a story or a GIF, the content will also be displayed. While viewing an image or on the video preview screen, drag upwards on the screen. File details will appear. You can also view related content by tapping information on the screen. Edit information. File details People information Location information Auto created content Tags Viewing photos or videos by category You can view photos and videos by category. Launch the Gallery app, tap Pictures or Albums, and then drag the list downwards to select a category. Videos: View the videos saved in your device. Favourites: View your favourite photos and videos. Locations: View photos and videos taken in the same location. For you: View recommended content. 126 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. The movies, animated GIFs, or collages that you have created will also be sorted in your folders on the albums list. Launch the Gallery app, tap Albums, and then select an album. Hiding albums You can hide albums. You cannot hide albums created by default, such as the Camera and Screenshots albums. 1 Launch the Gallery app and tap Albums. 2 Tap Hide or unhide albums. 3 Tap an album switch to hide. Viewing stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories. To create stories automatically, you must capture or save multiple images and videos. Launch the Gallery app, tap Stories, and then select a story. Creating stories Create stories with various themes. 1 Launch the Gallery app and tap Stories. 2 Tap Create story. 127 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features 3 Enter a title for the story and tap Create. 4 Tick images or videos to include in the story and tap Done. To add images or videos to a story, select a story and tap Add. To remove images or videos from a story, select a story, tap Edit, tick images or videos to remove, and then tap Remove from story. Deleting stories 1 Launch the Gallery app and tap Stories. 2 Tap and hold a story to delete, and tap Delete. Syncing images and videos When you sync your Gallery app with Samsung Cloud, photos and videos you take will also be saved in Samsung Cloud. You can view images and videos saved in Samsung Cloud in your Gallery app and from other devices. Launch the Gallery app, tap Settings, and then tap the Sync with Samsung Cloud switch to activate it. The Gallery app and Samsung Cloud will be synced. Deleting images or videos Deleting an image or a video Select an image or a video and tap at the bottom of the screen. Deleting multiple images and videos 1 On the Gallery screen, tap and hold an image or a video to delete. 2 Tick the images or videos to delete. 3 Tap Delete. 128 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features AR Emoji Introduction Create a My Emoji that looks just like you, and take photos and record videos using My Emojis, character Emojis, or stickers. You can customise My Emojis features, such as the face shape or hairstyle, and decorate My Emoji with various accessories. You can also express yourself in fun ways using My Emoji stickers during a conversation. My Emojis Character Emojis Stickers 129 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Creating My Emoji Make a My Emoji that looks like you. My Emoji stickers with various expressions will be automatically generated. 1 Launch the Camera app and tap AR Emoji Create My Emoji. 2 Align your face on the screen and tap to take a photo. 3 Select My Emojis gender and age range and tap Next. 4 Decorate a My Emoji and tap Next. 5 Tap Done. The My Emoji and My Emoji stickers are now created. Create My Emoji. You can use the AR Emoji feature in both the front and rear cameras. If you are using the rear camera, it will automatically switch to the front camera. To switch between cameras, swipe upwards or downwards or tap on the preview screen. 130 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Deleting My Emoji Launch the Camera app and tap AR Emoji. Tap and hold the My Emoji that you want to delete and tap
. Customising My Emoji Edit or decorate a My Emoji on the My Emoji Home screen after downloading various items from AR World. You can also add My Emoji stickers. My Emoji Home screen Launch the Camera app and tap AR Emoji
. My Emoji Home screen will appear. Select a My Emoji to edit. Capture the current screen. Change the the My Emoji Home screen's background. Create stickers. Edit the My Emoji. Download items from AR World. Editing My Emoji Edit a My Emoji or change the background of the My Emoji Home screen. On the My Emoji Home screen, tap Edit or Background. 131 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Downloading items from AR World Decorate a My Emoji after downloading items, such as clothes or accessories, from AR World. On the My Emoji Home screen, tap Store and download the items you want. You can view the downloaded items on the My Emoji editing screen. My Emoji stickers Create your own stickers with My Emoji expressions and actions. My Emoji stickers are saved in Gallery as animated GIFs, and you can use them during a conversation via messages or on a social network. Adding stickers On the My Emoji Home, tap Stickers Add new stickers and tap want on the list. The sticker will be added. on the sticker you Creating your own stickers Create My Emoji stickers how you want. 1 On the My Emoji Home screen, tap Stickers Make custom stickers. 2 Edit stickers how you want.
: Select an expression.
: Select an action.
: Enter text.
: Add stickers.
: Select the stickers background. 3 Tap Save. 132 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Using My Emoji stickers in chats You can use My Emoji stickers during a conversation via messages or on a social network. 1 On the Samsung keyboard, tap 2 Tap the My Emoji icon. 3 Select one of the My Emoji stickers. The My Emoji sticker will be inserted. My Emoji icon Deleting My Emoji stickers On the Samsung keyboard, tap Emoji stickers you want to delete and tap Delete. and tap at the bottom of the keyboard. Select the My 133 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Capturing photos or videos with My Emoji Create fun photos or videos with My Emoji using various shooting modes. Basic Mask Body tracking Motion figure 1 Launch the Camera app and tap AR Emoji. 2 Select a My Emoji you want to use. My Emoji 134 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features 3 Tap and select the mode you want to use. Basic: My Emoji mimics your expressions. Mask: Your face appears as the selected My Emoji so it looks like you are wearing a mask. Body tracking: My Emoji mimics your body movements. Motion figure: A small My Emoji appears and reacts when you touch the screen. 4 Tap video. You can view and share the photos and videos that you have captured in Gallery. to take a photo, or swipe to the left on the preview screen and tap to record a Capturing videos with character Emojis or stickers Character Emojis mimic your expressions. You can also apply sticker effects that follow your face. 1 Launch the Camera app and tap AR Emoji. 2 Select a character Emoji, or tap Stickers and select a sticker you want to use. Stickers Character Emoji to take a photo, or swipe to the left on the preview screen and tap 3 Tap video. You can view and share the photos and videos that you have captured in Gallery. to record a 135 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Always On Display You can view information, such as the clock or calendar, or control music playback on the screen when it is turned off. You can also check notifications for new messages or missed calls. The brightness of the Always On Display may change automatically depending on the lighting conditions. Setting how to display the Always On Display You can select how to display the Always On Display. The Always On Display can be set to appear continuously or only appear when tapping the screen while it is turned off. Also, you can set the time to display the Always On Display. Launch the Settings app, tap Lock screen Always On Display Display mode, and then select a mode you want. 136 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Opening notifications on the Always On Display When you receive message, missed call, or app notifications, notification icons will appear on the Always On Display. Double-tap a notification icon to view its notification. If the screen is locked, you must unlock it to view notifications. Controlling music playback on the Always On Display You can control music playback on the Always On Display. 1 Launch the Settings app, tap Lock screen FaceWidgets, and then tap the Music switch to activate it. 2 To control music playback on the Always On Display, double-tap the clock. 3 Swipe to the left or right on the clock to move to the music controller. 4 Tap the icons to control the playback. 137 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Displaying an image to the Always On Display You can display an image on the Always On Display. You can also display an animated GIF. 1 Launch the Settings app Lock screen Clock style Always On Display. 2 Drag the types list to the left and select the type with an image on it. 3 Tap and select an image. To insert an animated GIF, tap GIF and select a file. 4 Tap Done. Deactivating the Always On Display feature Launch the Settings app, tap Lock screen, and then tap the Always On Display switch to deactivate it. 138 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Edge screen (Galaxy S10+, Galaxy S10) Introduction You can quickly access your favourite apps and features from the Edge panels. Using the Edge panels Drag the Edge panel handle towards the centre of the screen. If the Edge panel handle is not visible, launch the Settings app, tap Display Edge screen, and then tap the Edge panels switch to activate it. Edge panel handle Edge panel Edge panel settings 139 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Editing the Edge panels Select panels to display on the Edge screen or edit them. 1 Drag the Edge panel handle towards the centre of the screen. 2 Tap 3 Tick Edge panels to display. To edit a panel, tap Edit. To download additional panels, tap Galaxy Store. To rearrange the panels, tap Reorder and drag to open the Edge panel settings screen. to another location. Setting the Edge panel handle You can change the location, size, transparency, or vibration settings of the handle. Drag the Edge panel handle towards the centre of the screen. Then, tap panel handle. Edge Apps edge Quickly launch frequently used apps. 1 Drag the Edge panel handle towards the centre of the screen. 2 On the Apps edge panel, select an app to launch it. Editing the Apps edge panel on the panel and tap an app from the apps list. To add an app, tap To create a folder on the panel, tap list, and then drag it over another app on the Apps edge panel. To delete an app, tap and hold an app on the panel and drag it to Remove at the top of the panel. To change the order of apps, tap and hold an app and drag it to another location. on the panel, tap and hold an app from the apps You can also edit the Apps edge panel by tapping Edit. 140 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Adding app pairs Add two frequently used apps, such as a video player and a messenger app, to the Apps edge panel to launch them together in the split screen view with a single tap. For more information about the split screen view, refer to Split screen view. 1 Drag the Edge panel handle towards the centre of the screen. 2 On the Apps edge panel, tap 3 Select two apps from the list. Create App pair. The first app will appear at the top and the second app will appear at the bottom when opened in the split screen view. 4 Tap Done. Edge lighting You can set the device to light up the edges of the screen and display a pop-up window when you receive notifications, such as new messages. Even while the devices screen is facing downwards, the edges of the screen will light up to notify you of a call or new notifications. When a pop-up window appears while using an app, drag the window downwards to quickly view the content and perform available actions. Managing notifications to display as the edge lighting 1 Launch the Settings app, tap Display Edge screen Edge lighting, and then tap the switch to activate it. 2 Tap Manage notifications and tap the switches next to apps to receive notifications as the edge lighting. Some notifications may not display as the edge lighting depending on notification types. 141 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Viewing notifications via the pop-up window When you receive a notification with edge lighting, you can quickly view its content and perform available actions by opening the pop-up window. For example, if you receive a message while watching a video or playing a game, you can view the message and reply to it without switching the screen. When you receive a notification with edge lighting while using an app, drag the notification downwards. This feature is only available to apps that support the Multi window and edge lighting features. To view supported apps, launch the Settings app, tap Display Edge screen Edge lighting Manage notifications. 142 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view Split screen view 1 Tap the Recents button to open the list of recently used apps. 2 Swipe to the left or right, tap an apps icon, and then tap Open in split screen view. The selected app will launch in the upper window. 143 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features 3 On the lower window, swipe left or right to select another app to launch. To launch apps not on the list of recently used apps, tap the Home button or Back button and select an app. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows. When you drag the bar between the app windows to the top or bottom edge of the screen, the window will be maximised. 144 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Pop-up view 1 Tap the Recents button to open the list of recently used apps. 2 Swipe to the left or right, tap an apps icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. Minimise the window. Maximise the window. Close the app. Adjust the transparency level. Moving pop-up windows To move a pop-up window, tap the windows toolbar and drag it to a new location. 145 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Samsung Pay Introduction Register frequently used cards to Samsung Pay, a mobile payment service, to make payments quickly and securely. Samsung Pay supports magnetic secure transmission (MST) as well as near field communication (NFC) to allow payment through standard credit card readers. You can view more information, such as cards that support this feature at www.samsung.com/samsungpay. To use this feature, you must sign in to your Samsung account and register your biometric data. For more information, refer to Samsung account and Fingerprint recognition. To make payments with Samsung Pay, the device may be required a connection to a Wi-Fi or mobile network depending on the region. This apps availability and supported features may vary depending on the region or service provider. The procedures for the initial setup and card registration may vary depending on the region or service provider. 146 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the initial setup. 1 Launch the Samsung Pay app. 2 Sign in to your Samsung account. 3 Read and agree to the terms and conditions. 4 Register your fingerprint to use when making payments. 5 Create a PIN to use when making payments. This PIN will be used to verify various actions in Samsung Pay, such as making payments and unlocking the app. Registering cards You can easily register cards by capturing their images with the camera. You can check the cards that support this feature from the Samsung Pay website
(www.samsung.com/samsungpay). Launch the Samsung Pay app, tap Add, and then follow the on-screen instructions to complete your card registration. 147 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. 2 On the cards list, swipe to the left or right and select a card to use. 148 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features 3 Scan your fingerprint. Alternatively, enter the payment PIN you set when setting up the Samsung Pay. 4 Touch the back of your device to the card reader. When the card reader recognises the card information, the payment will be processed. Payments may not be processed depending on your network connection. The verification method for payments may vary depending on the card readers. Cancelling payments You can cancel payments by visiting the place where you made them. On the cards list, swipe to the left or right to select the card you used. Follow the on-screen instructions to complete payment cancellation. Samsung Health Introduction Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your progress, and keep track of your overall wellness and fitness. You can also compare your step count records with other Samsung Health users, compete with your friends, and view health tips. Using Samsung Health Open the Samsung folder and launch the Samsung Health app. When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup. Some features may not be available depending on the region. 149 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features To add items to the Samsung Health home screen, tap Manage items, and then select items. Monitor your health and fitness. View and manage trackers. View health tips. Compare your step count records with other Samsung Health users or compete with your friends. Together Together allows you to set up step count goals and compete with your friends. You can invite friends to walk together, set target step counts, compete in challenges, and view your ranking. On the Samsung Health home screen, tap Together. 150 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Steps The device counts the number of steps you take and measures the distance travelled. On the Samsung Health home screen, tap the steps tracker. Current step total Target You may experience a brief delay while the steps tracker monitors your steps and then displays your step count. You may also experience a brief delay before the pop-up window indicates that your goal has been reached. If you use the steps tracker while travelling by car or train, vibration may affect your step count. You can check your current steps on the notification panel. To turn off notifications, on the Samsung Health home screen, tap Settings Notifications, and then tap the Current steps switch under Ongoing to deactivate it. Alternatively, open the notification panel, tap and hold the notification, and then tap the switch to deactivate it. 151 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Heart rate (Galaxy S10+, Galaxy S10) Measure and record your heart rate. The heart rate tracker is intended for fitness and informational purposes only and is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease. Be aware of following conditions before measuring your heart rate:
Rest for 5 minutes before taking measurements. If the measurement is very different from the expected heart rate, rest for 30 minutes and then measure it again. During winter or in cold weather, keep yourself warm when measuring your heart rate. Smoking or consuming alcohol before taking measurements may cause your heart rate to be different from your normal heart rate. Do not talk, yawn, or breathe deeply while taking heart rate measurements. Doing so may cause your heart rate to be recorded inaccurately. Heart rate measurements may vary depending on the measurement method and the environment they are taken in. If the heart rate sensor is not working, make sure nothing is obstructing the sensor. If the heart rate sensor continues to have the same problem, visit a Samsung Service Centre. 152 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features 1 On the Samsung Health home screen, tap Measure on the heart rate tracker to start measuring your heart rate. 2 Place your finger on the heart rate sensor on the back of the device. 3 After a moment, your current heart rate will be displayed on the screen. Remove your finger from the sensor. Your current heart rate 153 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Additional information Samsung Health is intended for fitness and wellness purposes only and is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease. The available functions, features and addable applications for Samsung Health may vary from country to country due to different local laws and regulations. You should check the features and applications available in your specific region before use. Samsung Health applications and its service can be changed or discontinued without prior notice. The purpose for data collection is limited to providing the service that you have requested, including providing additional information to enhance your wellness, sync data, data analysis and statistics or to develop and provide better services. (But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes. You can delete personal data stored by Samsung Health by using the Erase personal data option in the Settings menu. To delete any data you have shared with social networks or transferred to storage devices, you must delete them separately. You may share and/or sync your data with additional Samsung services or compatible third party services that you select, as well as with any of your other connected devices. Access to Samsung Health information by such additional services or third party devices will only be permitted with your express approval. You assume full responsibility for the inappropriate use of data shared on social networks or transmitted to others. Use caution when sharing your personal data with others. If the device is connected to measuring devices, verify the communication protocol to confirm proper operation. If you use a wireless connection, such as Bluetooth, the device may be affected by electronic interference from other devices. Avoid using the device near other devices that transmit radio waves. Please read Terms and Conditions and Privacy Policy of Samsung Health carefully before using it. 154 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Galaxy Wearable Galaxy Wearable is an app that allows you to manage your wearable devices. When you connect your device to the wearable device, you can customise the wearable devices settings and apps. Open the Samsung folder and launch the Galaxy Wearable app. Tap START THE JOURNEY to connect your device to the wearable device. Follow the on-screen instructions to finish the setup. Refer to the wearable devices user manual for more information about how to connect and use the wearable device with your device. Samsung Members Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device. Additional options Send feedback. This apps availability and supported features may vary depending on the region or service provider. To submit your feedback or post your comments, you must register and sign in to your Samsung account. Refer to Samsung account for more information. 155 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Samsung Notes Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes 1 Launch the Samsung Notes app and tap 2 Select an input method from the toolbar at the top of the screen and compose a note. Enter text using the keyboard. Write or draw with pens. Paint with brushes. Insert an image or a voice recording. 3 When you are finished composing the note, tap Save. Deleting notes 1 Launch the Samsung Notes app. 2 Tap and hold a note to delete. To delete multiple notes, tick more notes to delete. 3 Tap Delete. 156 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Calendar Manage your schedule by entering upcoming events or tasks in your planner. Creating events 1 Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap
. 2 Enter event details. Enter a title. Set the duration. Set an alarm. Enter the location. Add a note. 3 Tap Save to save the event. Select a sticker to display with the event. Change the event's colour. Select a calendar to save the event to. Add more details. 157 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Creating tasks You can create tasks as reminders. Launch the Calendar app and tap Reminder app will launch. Refer to Reminder for more information. Reminder. The Syncing events with your accounts 1 Launch the Settings app, tap Accounts and backup Accounts and select the account to sync with. 2 Tap Sync account and tap the Calendar switch to activate it. For the Samsung account, tap Sync settings and tap the Calendar switch to activate it. To add accounts to sync with, launch the Calendar app and tap account. Then, select an account to sync with and sign in. When an account is added, it will appear on the list. Add new Voice Recorder Introduction Use different recording modes for various situations. The device can convert your voice to text and distinguish between sound sources. Making voice recordings 1 Open the Samsung folder and launch the Voice Recorder app. 158 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features 2 Tap to start recording. Speak into the microphone. to pause recording. Tap While making a voice recording, tap BOOKMARK to insert a bookmark. Change the recording mode. Start recording. to finish recording. 3 Tap 4 Enter a file name and tap Save. 159 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Changing the recording mode Open the Samsung folder and launch the Voice Recorder app. Select a mode from the top of the voice recorder screen. Standard: This is the normal recording mode. Interview: The device records sound from the top and the bottom of the device at a high volume while reducing the volume of sound from the sides. Speech-to-text: The device records your voice and simultaneously converts it to on-screen text. For best results, keep the device near your mouth and speak loudly and clearly in a quiet place. If the voice memo system language does not match the language you are speaking, the device will not recognise your voice. Before using this feature, tap the current language to set the voice memo system language. Playing selected voice recordings When you review interview recordings, you can mute or unmute certain sound sources in the recording. 1 Open the Samsung folder and launch the Voice Recorder app. 2 Tap List and select a voice recording made in interview mode. 3 To mute certain sound sources, tap for the corresponding direction that sound is to be muted. The icon will change to and the sound will be muted. Muted sound source Unmuted sound source 160 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features My Files Access and manage various files stored in the device or in other locations, such as cloud storage services. Open the Samsung folder and launch the My Files app. View files that are stored in each storage. To check for unnecessary data and free up the devices storage, tap Storage analysis. To search for files or folders, tap
. Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. Alarm Launch the Clock app and tap Alarm. in the alarms list, set an alarm time, select the days on which the alarm will repeat, set Setting alarms Tap other various alarm options, and then tap Save. To open the keypad to enter an alarm time, tap the time input field. To activate or deactivate alarms, tap the switch next to the alarm in the alarms list. Stopping alarms Tap Dismiss to stop an alarm. If you have previously enabled the snooze option, tap Snooze to repeat the alarm after a specified length of time. 161 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Deleting alarms Tap and hold an alarm, tick alarms to delete, and then tap Delete. World Clock Launch the Clock app and tap World Clock. Creating clocks Tap To use the time zone converter, tap Time zone converter.
, enter a city name or select a city from the map, and then tap Add. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap Delete. Stopwatch 1 Launch the Clock app and tap Stopwatch. 2 Tap Start to time an event. To record lap times while timing an event, tap Lap. 3 Tap Stop to stop timing. To restart the timing, tap Resume. To clear lap times, tap Reset. 162 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Timer 1 Launch the Clock app and tap Timer. To add a frequently used timer, tap 2 Set the duration, and then tap Start. 3 Tap Dismiss when the timer goes off. Calculator Perform simple or complex calculations. Launch the Calculator app. calculation history panel, tap temperature, into other units.
, set the duration and name, and then tap Add. To open the keypad to enter the duration, tap the duration input field.
: Display the scientific calculator.
: View the calculation history. To clear the history, tap Clear history. To close the
: Use the unit conversion. You can convert various values, such as area, length, or 163 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily. Downloaded apps Access additional options. View your gameplay information. View tips. Open games with or without sound. Change the performance mode. View more games and install them. 164 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Using Game Launcher 1 Launch the Game Launcher app. If Game Launcher does not appear, launch the Settings app, tap Advanced features, and then tap the Game Launcher switch to activate it. 2 Tap a game from the games list. To find more games, drag the screen upwards. Games downloaded from Play Store and Galaxy Store will be automatically shown on the game launcher screen. If you cannot see your games, tap Add apps. Removing a game from Game Launcher Tap and hold a game and tap Remove. Changing the performance mode You can change the game performance mode. Launch the Game Launcher app, tap Focus on power saving: This saves battery power while playing games. Balanced: This balances the performance and the battery usage time. Focus on performance: This focuses on giving you the best possible performance while playing games.
, and then drag the bar to select the mode you want. To change the settings for each game, tap the Individual game settings switch to activate it. Battery power efficiency may vary by game. 165 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Using Game Tools You can use various options on the Game Tools panel while playing a game. To open the Game Tools panel, tap from the bottom of the screen to show it. on the navigation bar. If the navigation bar is hidden, drag upwards Available options may vary depending on the game. Call and notifications: Set how to display incoming calls and notifications during games. Refer to Setting how to display incoming calls and notifications during games for more information. Block during game: Lock some features during games. Additional features: Set additional features. Navigation button lock: Hide the buttons on the navigation bar. To display the buttons, tap Screen touch lock: Lock the touchscreen while the game is being played. To unlock the touchscreen, drag the lock icon in any direction. Screenshot: Capture screenshots. Record: Record your game sessions. To stop recording, tap on the navigation bar. on the navigation bar. Setting how to display incoming calls and notifications during games You can enjoy your games without being disturbed even when you receive a call or notification. Tap Calls and notifications and select an option to activate it. Minimised caller notifications: A small notification will appear at the top of the screen when you receive a call during games. Dont display notifications: Only display notifications from some apps or emergency notifications during games. 166 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Launching apps in pop-up windows while playing games You can launch apps in pop-up windows while playing a game. Tap To edit the apps list, tap . and select an app from the apps list. Kids Home Introduction You can restrict childrens access to certain apps, set their usage times, and configure settings to provide a fun and safe environment for children when they use the device. Starting Kids Home When starting Kids Home for the first time or after performing a data reset, follow the on-screen instructions to complete the setup. 1 Open the notification panel, swipe downwards on the notification panel, and then tap
(Kids Home) to activate it. 2 Read the Kids Home intro page and tap Next. 3 Create a PIN to use when using Kids Home. If you have already set the screen lock method on your device, you can use the same lock method for Kids Home without creating a new PIN. The Kids Home screen will appear. Your preset screen lock method or your created PIN will be used when activating the Parental Control feature or closing Kids Home. 167 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Using Kids Home Open the notification panel, swipe downwards on the notification panel, and then tap
(Kids Home) to activate it. The Kids Home screen will appear. On the Kids Home screen, select the app you want to use. Access additional options. Available apps Kids Phone Kids Gallery Kids Camera Using parental control features You can configure the settings for Kids Home and view the usage history. On the Kids Home screen, tap Parental Control and enter your unlock code. Kids name: Manage your childs profile. Set daily playtime: Restrict the usage time for Kids Home. Daily usage: View the daily usage time of Kids Home. Activity: View the activity history of Kids Home. Frequently contacted: View the frequently used contacts in Kids Home. My kids creations: View the works created from the apps in Kids Home. Allowed content: Check the apps or content supported by Kids Home and add them. 168 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Closing Kids Home To close Kids Home, tap the Back button or tap Close Kids Home, and then enter your unlock code. SmartThings Introduction Connect to nearby devices, such as Bluetooth headsets or other smartphones, easily and quickly. You can also control and manage TVs, home appliances, and Internet of Things (IoT) products with your smartphone. You can add and manage devices by location and room. For example, add home as a location and manage devices by room, such as the living room and bedroom. Connecting with nearby devices: Connect with nearby devices, such as Bluetooth headsets or wearable devices, easily and quickly. Registering and controlling home appliances, TVs, and IoT products: Register smart refrigerators, washers, air conditioners, air purifiers, TVs, and Internet of Things
(IoT) products on your smartphone, and view their status or control them from your smartphones screen. Receiving notification: Receive notifications from connected devices on your smartphone. For example, when the laundry is finished, you can receive a notification on your smartphone. 169 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Open the Samsung folder and launch the SmartThings app. Access additional options. Manage the location. Add devices, scenes, automations, or rooms. To use SmartThings, your smartphone and other devices must be connected to a Wi-Fi or mobile network. To fully use SmartThings, you must register and sign in to your Samsung account. The devices you can connect may vary depending on the region or service provider. To see the list of connectable devices, open the Samsung folder, launch the SmartThings app, and then tap Available features may differ depending on the connected device. Connected devices own errors or defects are not covered by the Samsung warranty. When errors or defects occur on the connected devices, contact the devices manufacturer. How to use Supported devices. 170 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Connecting to nearby devices Connect to nearby devices, such as Bluetooth headsets, easily and quickly. Connection methods may vary depending on the type of connected devices or the shared content. 1 Open the Samsung folder and launch the SmartThings app. 2 Tap 3 Select a device from the list and connect to it by following the on-screen instructions. Add devices. Using home appliances, TVs, and IoT products View the status of your smart appliances, TVs, and IoT products from your smartphones screen. You can group devices by location and add rules to control the devices easily and conveniently. Connecting devices 1 Open the Samsung folder and launch the SmartThings app. 2 Tap 3 Select a device from the list. Add devices. If there is no device on the list, tap type. Or, tap Search and enter the device or model name. under Add device manually and select a device 4 Follow the on-screen instructions to register devices. 171 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Viewing and controlling connected devices You can view and control the devices. For example, you can check the ingredients in your refrigerator or adjust the TV volume. 1 Open the Samsung folder and launch the SmartThings app. The list of connected devices will appear. 2 View the status of devices on the list. To control the devices, select a device. When the device controller supplied with the selected device is downloaded, you can control the device. Adding devices and scenes by locations Add devices by locations, view the list of devices in a same location, and control them. You can also add a scene to a location to control multiple devices at the same time. Adding locations 1 Open the Samsung folder, launch the SmartThings app, and then tap new location. Add 2 Enter the location name. To set a location, tap Geolocation to select a location on the map and tap DONE. To add rooms to the location, tap Rooms, tick rooms you want to add, and then tap Done. 3 Tap Done. Your location will be added. To add devices to the location, tap instructions to register devices. Add devices and follow the on-screen 172 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features and select a location. Adding scenes Add a scene and register devices to it to control multiple devices at the same time with a single tap of a button or with a voice command. 1 Open the Samsung folder and launch the SmartThings app. 2 Tap 3 Tap Add scenes. 4 Enter the scene name. 5 Tap Add actions to add actions to perform. 6 Tap Save. Adding automations You can also set an automation to operate devices automatically depending on the preset time, the status of devices, and more. For example, add an automation to turn on the audio automatically every day at 7:00 AM. 1 Open the Samsung folder, launch the SmartThings app, and then tap Add automations. 2 Tap Add condition and set the activation conditions for the automation. 3 Tap Add actions and set actions to perform. 4 Tap Save. Receiving notifications You can receive notifications from connected devices on your smartphone. For example, when the laundry is finished, you can receive a notification on your smartphone. To set devices to receive notifications, open the Samsung folder, launch the SmartThings Notifications, and then tap the switches next to the devices you want. app, tap 173 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. 1 Launch the Gallery app and select an image. 2 Tap and select a sharing method, such as message and email. When you have a communication or sharing history, the people you contacted will appear on the sharing options panel. To directly share content with them via the corresponding app, select a persons icon. If the feature is not activated, launch the Settings app, tap Advanced features, and then tap the Direct share switch to activate it. 174 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Using additional features Share large files: Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature, your phone number must be verified. Smart Play: Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with SmartThings supported devices. You can also view your devices displayed content on a large screen by connecting your device to a screen mirroring-enabled TV or monitor. When the image is sent to the recipients devices, a notification will appear on their devices. Tap the notification to view or download the image. Samsung DeX Introduction Samsung DeX is a service that allows you to use your smartphone like a computer by connecting the smartphone to an external display, such as a TV or monitor. While using Samsung DeX, you can simultaneously use your smartphone. 175 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features You can connect your smartphone to an external display using an HDMI adaptor (USB Type-C to HDMI), DeX Pad, or DeX Station. The following content is about how to use the HDMI adaptor. HDMI adaptor
(USB Type-C to HDMI) DeX Pad All accessories are sold separately. Use only official Samsung DeX supported accessories that are provided by Samsung. Performance problems and malfunctions caused by using accessories that are not officially supported are not covered by the warranty. 176 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Connecting devices and starting Samsung DeX 1 Connect an HDMI adaptor to your smartphone. 2 Connect an HDMI cable to the HDMI adaptor and to a TV or monitors HDMI port. 3 On your smartphones screen, tap Continue Start. Without changing your smartphones screen, the Samsung DeX screen will appear on the connected TV or monitor. HDMI cable HDMI adaptor (USB Type-C to HDMI) 177 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Controlling the Samsung DeX screen Controlling with an external keyboard and mouse You can use a wireless keyboard/mouse. Refer to the respective devices manual for more information. You can set the mouse pointer to flow from the external display to the smartphones screen. Launch the Settings app, select Samsung DeX Mouse/
trackpad, and then select the Flow pointer to phone screen switch to activate it. You can also use the external keyboard on the smartphones screen. Using your smartphone as a touchpad You can use your smartphone as a touchpad and operate it with your fingers. On your smartphone, drag downwards from the top of the screen to open the notification panel and tap Use your phone as a touchpad. You can use the touchpad only when using Samsung DeX mode. If your smartphones case has a front cover, open the front cover to use your smartphone as a touchpad. If the front cover is closed, the touchpad may not work properly. If your smartphones screen turns off, press the Power key to turn on the screen. 178 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Orienting the touchpad When you are using your smartphone as a touchpad, you can use it in either the horizontal or vertical alignment. To rotate the touchpad, rotate the smartphone or double-tap
. Using your smartphone while using the touchpad You can use apps on your smartphone even while it is being used as a touchpad. On your smartphone, drag upwards from the bottom of the screen to show the navigation bar. Then, tap the Home button to move to the Home screen, and select the apps you want to use. Using the screen keyboard When you enter text to send messages, create notes, or perform other tasks, a screen keyboard will appear automatically on your smartphones screen without connecting an external keyboard. If the keyboard does not appear, select on the quick access toolbar. 179 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Using Samsung DeX Use your smartphones features in an interface environment similar to a computer. You can multitask by running multiple apps simultaneously. You can also check your smartphones notifications and status. Favourite apps Apps button Taskbar Samsung DeX home screen Quick access toolbar Status bar When starting or ending Samsung DeX, running apps may be closed. Some apps or features may not be available when using Samsung DeX. To adjust the screen settings, use the connected TV or monitors display settings. Sound will be played through the smartphones speaker. To change the default audio output, launch the Settings app, select Samsung DeX, and then select the Set default audio output switch to activate it. Favourite apps: Add frequently used apps to the Home screen and launch them quickly. Apps button: View and run your smartphones apps. To install apps that are optimised for Samsung DeX, select Apps for Samsung DeX. Taskbar: View the apps that are currently running. Status bar: View your smartphones notifications and status. Status icons may appear
, the quick setting differently depending on your smartphones status. When you select buttons will appear. You can activate or deactivate certain smartphone features using the quick setting buttons. To switch to screen mirroring mode, select Quick access toolbar: Use quick tools, such as screen keyboard, volume control, or search. Switch to Screen mirroring. 180 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Using the external display and smartphone simultaneously While using Samsung DeX, you can use separate apps on the external display and your smartphone simultaneously. For example, while watching a video on the connected TV or monitor, you can create a note on your smartphone. On the connected TV or monitor, launch an app to run on the Samsung DeX screen. Then, launch another app on your smartphone. Locking the Samsung DeX screen If you want to lock the external display and your smartphones screen while using Samsung DeX, select on the quick access toolbar. While using Samsung DeX, you cannot lock the external display and your smartphones screen by pressing the Power key. Enjoying games vividly on a large screen Play your smartphones games on a large screen. On the connected TV or monitor, launch the Game Launcher app. Ending Samsung DeX When you disconnect your smartphone from the connected TV or monitor, Samsung DeX will end. Disconnect your smartphone from the HDMI adaptor. 181 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each apps help menu. Some apps may not be available or may be labelled differently depending on the region or service provider. Chrome Search for information and browse webpages. Gmail Send or receive emails via the Google Mail service. Maps Find your location on the map, search the world map, and view location information for various places around you. Play Music Discover, listen to, and share music on your device. You can upload music collections stored on your device to the cloud and access them later. Play Movies & TV Purchase or rent videos, such as movies and TV programmes, from Play Store. Drive Store your content on the cloud, access it from anywhere, and share it with others. 182 SAMSUNG CONFIDENTIALPTCRB - 3 Apps and features YouTube Watch or create videos and share them with others. Google Search quickly for items on the Internet or your device. Duo Make a simple video call. 183 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap
. Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Refer to Wi-Fi for more information. Bluetooth: Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. Refer to Bluetooth for more information. Phone visibility: Allow other devices to find your device to share content with you. When this feature is activated, your device will be visible to other devices when they search for available devices using their Transfer files to device option. NFC and payment: Set the device to allow you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. Refer to NFC and payment for more information. 184 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Flight mode: Set the device to disable all wireless functions on your device. You can use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode. Mobile networks: Configure your mobile network settings. Data usage: Keep track of your data usage amount and customise the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. You can also activate the data saver feature to prevent some apps running in the background from sending or receiving data. Refer to Data saver for more information. SIM card manager (dual SIM models): Activate your SIM or USIM cards and customise the SIM card settings. Refer to SIM card manager (dual SIM models) for more information. Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the devices mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot and Tethering for more information. Call and message continuity: Continue using your devices calling and messaging features on other devices signed in to your Samsung account. Refer to Call and message continuity for more information. More connection settings: Customise settings to control other features. Refer to More connection settings for more information. Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Turn off Wi-Fi to save the battery when not in use. 185 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Connecting to a Wi-Fi network 1 On the Settings screen, tap Connections Wi-Fi, and then tap the switch to activate it. 2 Select a network from the Wi-Fi networks list. Networks that require a password appear with a lock icon. Enter the password and tap Connect. Once the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device connecting to the network automatically, select it from the list of networks and tap Forget. If you cannot connect to a Wi-Fi network properly, restart your devices Wi-Fi feature or the wireless router. Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. 1 On the Settings screen, tap Connections Wi-Fi, and then tap the switch to activate it. 2 Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature. 3 Select a device to connect to. The devices will be connected when the other device accepts the Wi-Fi Direct connection request. 186 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. 1 Launch the Gallery app and select an image. 2 Tap Wi-Fi Direct and select a device to transfer the image to. 3 Accept the Wi-Fi Direct connection request on the other device. If the devices are already connected, the image will be sent to the other device without the connection request procedure. Ending the device connection 1 On the Settings screen, tap Connections Wi-Fi. 2 Tap Wi-Fi Direct. The device displays the connected devices in the list. 3 Tap the device name to disconnect the devices. 187 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced. Some devices, especially those that are not tested or approved by the Bluetooth SIG, may be incompatible with your device. Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Pairing with other Bluetooth devices 1 On the Settings screen, tap Connections Bluetooth, and then tap the switch to activate it. The detected devices will be listed. 2 Select a device to pair with. If the device you want to pair with is not on the list, set the device to enter Bluetooth pairing mode. Refer to the other devices user manuals. Your device is visible to other devices while the Bluetooth settings screen is open. 3 Accept the Bluetooth connection request on your device to confirm. The devices will be connected when the other device accepts the Bluetooth connection request. 188 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 Launch the Gallery app and select an image. 2 Tap Bluetooth, and then select a device to transfer the image to. If your device has paired with the device before, tap the device name without confirming the auto-generated passkey. If the device you want to pair with is not in the list, request that the device turns on its visibility option. 3 Accept the Bluetooth connection request on the other device. Dual audio You can connect up to two Bluetooth audio devices to your smartphone. Connect two Bluetooth headsets or speakers to use them at the same time. To use this feature, the Bluetooth audio devices you want to connect must support the Media audio feature. 1 On the Settings screen, tap Connections Bluetooth, and then tap the switch to activate it. The detected devices will be listed. 2 Tap Advanced, tap the Dual audio switch to activate it, and then tap the Back button. 189 SAMSUNG CONFIDENTIALPTCRB - 3 Settings 3 Select a device to pair with. If the device you want to pair with is not in the list, turn on its visibility option or enter Bluetooth pairing mode on the device. Refer to the devices user manuals for more information. next to the connected device and tap the Media audio switch to activate it. 4 Tap 5 Select another device from the list and activate its Media audio feature. Unpairing Bluetooth devices 1 On the Settings screen, tap Connections Bluetooth. The device displays the paired devices in the list. next to the device name to unpair. 2 Tap 3 Tap Unpair. NFC and payment Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains a built-in NFC antenna. Handle the device carefully to avoid damaging the NFC antenna. 190 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Reading information from NFC tags Use the NFC feature to send images or contacts to other devices, and read product information from NFC tags. 1 On the Settings screen, tap Connections and tap the NFC and payment switch to activate it. 2 Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the devices screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data. 191 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. 1 On the Settings screen, tap Connections and tap the NFC and payment switch to activate it. 2 Touch the NFC antenna area on the back of your device to the NFC card reader. To set the default payment app, open the Settings screen and tap Connections NFC and payment Tap and pay PAYMENT, and then select an app. The payment services list may not include all available payment apps. Sending data with the NFC feature Allow data exchange when your devices NFC antenna touches the other devices NFC antenna. 1 On the Settings screen, tap Connections NFC and payment and tap the switch to activate it. 2 Tap the Android Beam switch to activate it. 3 Select an item and touch the other devices NFC antenna to your devices NFC antenna. 192 SAMSUNG CONFIDENTIALPTCRB - 3 Settings 4 When Touch to beam. appears on the screen, tap your devices screen to send the item. If both devices try to send data simultaneously, the file transfer may fail. Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections Data usage Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar. Data saver feature activated To select apps to use data without restriction, tap Allow app while Data saver on and select apps. 193 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Mobile data only apps Select apps to always use the mobile data even when your device is connected to a Wi-Fi network. For example, you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected. Even if you do not deactivate the Wi-Fi feature, the apps will launch using the mobile data. On the Settings screen, tap Connections Data usage Mobile data only apps, tap the switch to activate it, and then tap the switches next to the apps you want. You may incur additional charges when using this feature. SIM card manager (dual SIM models) Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM or USIM cards (dual SIM models) for more information. On the Settings screen, tap Connections SIM card manager. Calls: Select a SIM or USIM card for voice calls. Text messages: Select a SIM or USIM card for messaging. Mobile data: Select a SIM or USIM card for data services. Confirm SIM card for calls: Set the device to ask which SIM or USIM card to use for the next call when you make a call without using your preferred SIM or USIM card for calls. Dual SIM always on: Set the device to allow incoming calls from the other SIM or USIM card during a call. When this feature is enabled, you may incur additional charges for call forwarding depending on the region or service provider. 194 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the devices mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections Mobile Hotspot and Tethering. You may incur additional charges when using this feature. Mobile Hotspot: Use the mobile hotspot to share the devices mobile data connection with computers or other devices. Bluetooth tethering: Use Bluetooth tethering to share the devices mobile data connection with computers or other devices via Bluetooth. USB tethering: Use USB tethering to share the devices mobile data connection with a computer via USB. When connected to a computer, the device is used as a wireless modem for the computer. Using the mobile hotspot Use your device as a mobile hotspot to share your devices mobile data connection with other devices. 1 On the Settings screen, tap Connections Mobile Hotspot and Tethering Mobile Hotspot. 2 Tap the switch to activate it. icon appears on the status bar. Other devices can find your device in the Wi-Fi The networks list. To set a password for the mobile hotspot, tap Configure Mobile Hotspot and select the level of security. Then, enter a password and tap Save. 195 SAMSUNG CONFIDENTIALPTCRB - 3 Settings 3 On the other devices screen, search for and select your device from the Wi-Fi networks list. If the mobile hotspot is not found, on your device, tap Configure Mobile Hotspot, tick Show advanced options, and then deselect Hide my device and Use 5 GHz band when available. If the other device cannot connect to the mobile hotspot, on your device, tap Allowed devices and tap the Allowed devices only switch to deactivate it. 4 On the connected device, use the devices mobile data connection to access the Internet. Call and message continuity Continue using your devices calling and messaging features on other devices signed in to your Samsung account. To use this feature, you must register and sign in to your Samsung account. You can make an emergency call only on your device. During a call on other devices, call quality may decrease. 1 On the Settings screen, tap Connections Call and message continuity. 2 Tap the switch to activate it. When you activate this feature for the first time, agree to the terms and conditions. 196 SAMSUNG CONFIDENTIALPTCRB - 3 Settings More connection settings Customise settings to control other connection features. On the Settings screen, tap Connections More connection settings. Nearby device scanning: Set the device to scan for nearby devices to connect to. Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files. Refer to Printing for more information. MirrorLink: Use the MirrorLink feature to control your devices MirrorLink apps on the vehicles head unit monitor. Refer to MirrorLink for more information. Download booster: Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. Refer to Download booster for more information. VPN: Set up virtual networks (VPNs) on your device to connect to a school or companys private network. Ethernet: When you connect an Ethernet adaptor, you can use a wired network and configure network settings. Private DNS: Use the reliable domain name system (DNS) for a school or companys internal private network instead of using the external hosting network. The DNS will be searched for and connected to automatically, or you can search for the DNS and connect to it manually. Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. 197 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to. 1 On the Settings screen, tap Connections More connection settings Printing Download plugin. 2 Search for a printer plug-in in Play Store. 3 Select a printer plug-in and install it. 4 Select the installed printer plug-in. The device will automatically search for printers that are connected to the same Wi-Fi network as your device. 5 Select a printer to add. To add printers manually, tap Add printer. Printing content While viewing content, such as images or documents, access the options list, tap Print All printers..., and then select a printer. Printing methods may vary depending on the content type. MirrorLink You can display your devices screen on the vehicles head unit monitor. Connect your device to a vehicle to control your devices MirrorLink apps on the vehicles head unit monitor. On the Settings screen, tap Connections More connection settings MirrorLink. Your device is compatible with vehicles that support MirrorLink version 1.1 or higher. 198 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Connecting your device to a vehicle via MirrorLink When using this feature for the first time, connect the device to a Wi-Fi or mobile network. 1 Pair your device with a vehicle via Bluetooth. Refer to Pairing with other Bluetooth devices for more information. 2 Connect your device to the vehicle using a USB cable. When they are connected, access your devices MirrorLink apps on the head unit monitor. Ending the MirrorLink connection Unplug the USB cable from your device and the vehicle. Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen, tap Connections More connection settings Download booster. This feature may not be supported by some devices. You may incur additional charges when downloading files via the mobile network. When you download large files, the device may heat up. If the device exceeds a set temperature, the feature will turn off. If network signals are unstable, the speed and performance of this feature may be affected. If the Wi-Fi and mobile network connections have significantly different data transfer speeds, the device may use only the fastest connection. This feature supports Hypertext Transmission Protocol (HTTP) 1.1 and Hypertext Transmission Protocol Secure (HTTPS). The feature cannot be used with other protocols, such as FTP. 199 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Sounds and vibration Options Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. Sound mode: Set the device to use sound mode, vibration mode, or silent mode. Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. Ringtone: Change the call ringtone. Vibration pattern: Select a vibration pattern. Notification sounds: Change the notification sound. Volume: Adjust the volume level for call ringtones, music and videos, system sounds, and notifications. Vibration intensity: Adjust the force of the vibration notification. Use Volume keys for media: Set the device to adjust the media volume level when you press the Volume key. System feedback: Set the device to sound or vibrate for actions, such as turning the screen on or off or controlling the touchscreen. Advanced sound settings: Optimise the settings for when media is being played. Refer to Dolby Atmos (surround sound) or Separate app sound for more information. Dolby Atmos (surround sound) Select a surround sound mode optimised for various types of audio, such as movies, music, and voice. With Dolby Atmos, you can experience moving audio sounds that flows all around you. On the Settings screen, tap Sounds and vibration Advanced sound settings Sound quality and effects Dolby Atmos, tap the switch to activate it, and then select a mode. 200 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps. For example, you can listen to the Navigation app through your devices speaker while listening to playback from the Music app through the vehicles Bluetooth speaker. 1 On the Settings screen, tap Sounds and vibration Advanced sound settings Separate app sound and tap the switch to activate it. 2 Select an app to play media sounds separately and tap the Back button. 3 Select a device for playing the selected apps media sound. Notifications Change the notification settings. On the Settings screen, tap Notifications. App icon badges: Change the settings for app icon badges. Do not disturb: Set the device to mute incoming calls, notification sounds, and media, except for allowed exceptions. Status bar: Set the device to display only three recent notifications and whether to show the remaining battery level in percentage on the status bar. Recently sent: View the apps that received recent notifications and change the notification settings. To customise notification settings for more apps, tap See all All and select an app from the app list. 201 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. Brightness: Adjust the brightness of the display. Adaptive brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions. Blue light filter: Activate the blue light filter and change the filter settings. Refer to Blue light filter for more information. Night mode: Reduce eye strain by applying the dark theme when using the device at night or in a dark place. Refer to Night mode for more information. Screen mode: Change the screen mode to adjust the displays colour and contrast. Refer to Changing the screen mode or adjusting the display colour for more information. Font size and style: Change the font size and style. Screen zoom: Change the screen zoom setting. Screen resolution: Change the screen resolution. Refer to Screen resolution for more information. Full screen apps: Select apps to use with the full screen aspect ratio. Screen timeout: Set the length of time the device waits before turning off the displays backlight. Home screen: Change the size of the grid to display more or fewer items on the Home screen and more. Edge screen: Change the settings for the Edge screen. Refer to Edge screen (Galaxy S10+, Galaxy S10) for more information. 202 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Easy mode: Switch to easy mode to display larger icons and apply a simpler layout to the Home screen. Navigation bar: Change the navigation bar settings. Refer to Navigation bar (soft buttons) for more information. Accidental touch protection: Set the device to prevent the screen from detecting touch input when it is in a dark place, such as a pocket or bag. Touch sensitivity: Increase the touch sensitivity of the screen for use with screen protectors. Screensaver: Set the device to launch a screensaver when the device is charging. Refer to Screensaver for more information. Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen. While you are watching HDR videos from HDR-exclusive video services, the blue light filter may not be applied. 1 On the Settings screen, tap Display Blue light filter and tap the Turn on now switch to activate it. 2 Drag the adjustment bar to adjust the filters opacity. 3 To set the schedule to apply the blue light filter to the screen, tap the Turn on as scheduled switch to activate it and select an option. Sunset to sunrise: Set the device to apply the blue light filter at night and turn it off in the morning based on your current location. Custom schedule: Set a specific time to apply the blue light filter. 203 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Night mode Reduce eye strain by applying the dark theme when using the device at night or in a dark place. The dark theme may not be applied in some apps. 1 On the Settings screen, tap Display Night mode and tap the Turn on now switch to activate it. 2 To set the schedule to apply night mode to the screen, tap the Turn on as scheduled switch to activate it and select an option. Sunset to sunrise: Set the device to turn on night mode at night and turn it off in the morning based on your current location. Custom schedule: Set a specific time to turn on and off night mode. Changing the screen mode or adjusting the display colour Change the screen mode or adjust the display colour to your preference. Changing the screen mode On the Settings screen, tap Display Screen mode and select a mode you want. Vivid: This optimises the colour range, saturation, and sharpness of your display. You can also adjust the display colour balance by colour value. Natural: This adjusts the screen to a natural tone. You can adjust the display colour only in Vivid mode. Vivid mode may not be compatible with third-party apps. You cannot change the screen mode while applying the blue light filter. 204 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your preference. When you drag the colour adjustment bar towards Cool, the blue colour tone will increase. When you drag the bar towards Warm, the red colour tone will increase. 1 On the Settings screen, tap Display Screen mode Vivid. 2 Tap 3 Adjust the colour adjustment bar under Full screen colour balance. The colour balance of the screen will be optimised. Adjusting the screen tone by colour value Increase or lower certain colour tones by adjusting the Red, Green, or Blue value individually. 1 On the Settings screen, tap Display Screen mode Vivid. 2 Tap 3 Tick Advanced options. 4 Adjust the Red, Green, or Blue colour bar to your preference. The screen tone screen will be adjusted. 205 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Screen resolution Change the screen resolution. It is set to FHD+ by default. Higher resolutions make the display more vivid, however they will consume more battery power. 1 On the Settings screen, tap Display Screen resolution. 2 Select a resolution option and tap Apply. Some currently running apps may close when you change the resolution. Screensaver You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging. 1 On the Settings screen, tap Display Screensaver and tap the switch to activate it. 2 Select an option. If you select Photo Frame, a slideshow with selected images will start. If you select Photo Table, selected images will appear as small cards and overlap. 3 Tap to select albums for displaying images. 4 When you are finished, tap the Back button. To preview the selected option, tap Preview. When you tap the screen while your screensaver is displayed, the screen will turn on. 206 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device. On the Settings screen, tap Wallpapers and themes. Wallpapers: Change the wallpaper settings for the Home screen and the locked screen. Themes: Change the devices theme. Icons: Change the icon style. AODs: Select an image to display on the Always On Display. Lock screen Options Change the settings for the locked screen. On the Settings screen, tap Lock screen. The available options may vary depending on the screen lock method selected. Screen lock type: Change the screen lock method. Smart Lock: Set the device to unlock itself when trusted locations or devices are detected. Refer to Smart Lock for more information. Secure lock settings: Change screen lock settings for the selected lock method. Always On Display: Set the device to display information while the screen is turned off. Refer to Always On Display for more information. Clock style: Change the type and colour of the clock on the locked screen. Roaming clock: Change the clock to show both the local and home time zones on the locked screen when roaming. 207 SAMSUNG CONFIDENTIALPTCRB - 3 Settings FaceWidgets: Change the settings of the items displayed on the locked screen. Contact information: Set the device to show contact information, such as your email address, on the locked screen. Notifications: Set how to show notifications on the locked screen. App shortcuts: Select apps to display shortcuts to them on the locked screen. About Lock screen: View the Locked screen version and legal information. Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected. For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. This feature will be available to use after you set a screen lock method. If you do not use your device for four hours or when you turn on the device, you must unlock the screen using the pattern, PIN, or password you set. 1 On the Settings screen, tap Lock screen Smart Lock. 2 Unlock the screen using the preset screen lock method. 3 Select an option and follow the on-screen instructions to complete the setting. 208 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Biometrics and security Options Change the settings for securing the device. On the Settings screen, tap Biometrics and security. Face recognition: Set the device to unlock the screen by recognising your face. Refer to Face recognition for more information. Fingerprints: Register your fingerprints to unlock the screen. Refer to Fingerprint recognition for more information. Biometrics preferences: Change the settings for biometric data. Biometrics security patch: View the version of the biometrics security patch and check for updates. Google Play Protect: Set the device to check for harmful apps and behaviour and warn about potential harm and remove them. Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. You can also allow the Google location service to provide more accurate information about the location of your device. Security update: View the version of your devices software and check for updates. Samsung Pass: Verify your identity easily and securely via your biometric data. Refer to Samsung Pass for more information. Install unknown apps: Set the device to allow the installation of apps from unknown sources. Secure Folder: Create a secure folder to protect your private content and apps from others. Refer to Secure Folder for more information. Encrypt SD card: Set the device to encrypt files on a memory card. If you reset your device to the factory defaults with this setting enabled, the device will not be able to read your encrypted files. Disable this setting before resetting the device. 209 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Other security settings: Configure additional security settings. Location: Change settings for location information permissions. App permissions: View the list of features and apps that have permission to use them. You can also edit the permission settings. Send diagnostic data: Set the device to automatically send the devices diagnostic and usage information to Samsung. Receiving marketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters. Face recognition You can set the device to unlock the screen by recognising your face. If you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the face. Be careful not to forget your pattern, PIN, or password. If you change the screen lock method to Swipe or None, which are not secure, all of your biometric data will be deleted. If you want to use your biometric data in apps or features, you must register your biometric data again. Precautions for using face recognition Before using the face recognition to unlock your device, keep the following precautions in mind. Your device could be unlocked by someone or something that looks like your image. Face recognition is less secure than Pattern, PIN, or Password. For better face recognition Consider the following when using face recognition:
Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup Ensure that you are in a well-lit area and that the camera lens is clean when registering Ensure your image is not blurry for better match results 210 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. 1 On the Settings screen, tap Biometrics and security Face recognition. 2 Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one. 3 Read the on-screen instructions and tap Continue. 4 Select whether you are wearing glasses or not and tap Continue. 5 Hold the device with the screen facing towards you and look at the screen. 6 Position your face inside the frame on the screen. The camera will scan your face. When the useful face recognition screen appears, turn on a switch to activate a feature and tap OK. If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and register your face again. 211 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Deleting the registered face data You can delete face data that you have registered. 1 On the Settings screen, tap Biometrics and security Face recognition. 2 Unlock the screen using the preset screen lock method. 3 Tap Remove face data Remove. Once the registered face is deleted, all the related features will also be deactivated. Unlocking the screen with your face You can unlock the screen with your face instead of using a pattern, PIN, or password. 1 On the Settings screen, tap Biometrics and security Face recognition. 2 Unlock the screen using the preset screen lock method. 3 Tap the Face unlock switch to activate it. If you wan to set the device to unlock the screen without swiping on the locked screen after recognising your face, tap the Stay on Lock screen switch to deactivate it. If you want to reduce the possibility of recognising faces in photos or videos, tap the Faster recognition switch to deactivate it. This may decrease the face recognition speed. If you want to increase the recognition rate in a dark place, tap the Brighten screen switch to activate it. 4 On the locked screen, look at the screen. When your face is recognised, you can unlock the screen without using any additional screen lock method. If your face is not recognised, use the preset screen lock method. 212 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Fingerprint recognition In order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in your device. After registering, you can set the device to use your fingerprint for the features below:
Screen lock Secure Folder This feature may not be available depending on the region or service provider. Fingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of your device. The likelihood of the fingerprint sensor confusing two different fingerprints is very low. However, in rare cases where separate fingerprints are very similar the sensor may recognise them as identical. If you use your fingerprint as a screen lock method, your fingerprint cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the fingerprint. Be careful not to forget your pattern, PIN, or password. If your fingerprint is not recognised, unlock the device using the pattern, PIN, or password you set when registering the fingerprint, and then re-register your fingerprints. If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes. If you change the screen lock method to Swipe or None, which are not secure, all of your biometric data will be deleted. If you want to use your biometric data in apps or features, you must register your biometric data again. 213 SAMSUNG CONFIDENTIALPTCRB - 3 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the features performance:
Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces. Covering the fingerprint recognition sensor with protective films, stickers, or other accessories may decrease the fingerprint recognition rate. If the fingerprint recognition sensor is initially covered with a protective film, remove it before using the fingerprint recognition sensor. The device may not recognise fingerprints if you attach a thick or tempered glass screen protector. Using a Samsung-approved screen protector is recommended. (Galaxy S10+, Galaxy S10) Ensure that the fingerprint recognition sensor and your fingers are clean and dry. The device may not recognise fingerprints that are affected by wrinkles or scars. The device may not recognise fingerprints from small or thin fingers. If you bend your finger or use a fingertip, the device may not recognise your fingerprints. Make sure to cover the entire fingerprint recognition sensor with your finger. To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device. In dry environments, static electricity can build up in the device. Avoid using this feature in dry environments or before using the feature, discharge static electricity by touching a metal object. Registering fingerprints 1 On the Settings screen, tap Biometrics and security Fingerprints. 2 Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one. 214 SAMSUNG CONFIDENTIALPTCRB - 3 Settings 3 Register your fingerprint. Galaxy S10+, Galaxy S10: Place your finger on the fingerprint recognition sensor at the bottom of the screen. After the device detects your finger, lift it up and place it on the fingerprint recognition sensor again. Galaxy S10e: Place your finger on the Power key. After the device detects your finger, lift it up and place it on the Power key again. Repeat this action until the fingerprint is registered. 4 When you are finished registering your fingerprints, tap Done. 215 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Checking registered fingerprints You can check whether your fingerprint is registered by placing your finger on the fingerprint recognition sensor. 1 On the Settings screen, tap Biometrics and security Fingerprints. 2 Unlock the screen using the preset screen lock method. 3 Tap Check added fingerprints. 4 Place your finger on the fingerprint recognition sensor. The recognition result will be displayed. Deleting registered fingerprints You can delete registered fingerprints. 1 On the Settings screen, tap Biometrics and security Fingerprints. 2 Unlock the screen using the preset screen lock method. 3 Select a fingerprint to delete and tap Remove. Unlocking the screen with your fingerprints You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password. 1 On the Settings screen, tap Biometrics and security Fingerprints. 2 Unlock the screen using the preset screen lock method. 3 Tap the Fingerprint unlock switch to activate it. 4 On the locked screen, place your finger on the fingerprint recognition sensor and scan your fingerprint. 216 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Changing the fingerprint recognition icon setting (Galaxy S10+, Galaxy S10) Set the device to show or hide the fingerprint recognition icon when you pick up your device or tap on the screen while the screen is turned off. 1 On the Settings screen, tap Biometrics and security Fingerprints. 2 Unlock the screen using the preset screen lock method. 3 Tap the Adaptive icon switch to activate or deactivate it. Samsung Pass Samsung Pass allows you to sign in to your Samsung account, websites, or apps more easily and securely via your biometric data rather than entering your login information. Also, Samsung Pass allows you to enter the personal information, such as your address or payment card information, more easily and quickly via your registered biometric data. Register your biometric data to Samsung Pass and set to sign in to supported websites or apps using the data via Samsung Pass. To use this feature, your device must be connected to a Wi-Fi or mobile network. To use this feature, you must register and sign in to your Samsung account. For more information, refer to Samsung account. The website sign-in feature is only available for websites that you access via the Internet app. Some websites may not support this feature. Registered biometric data and saved payment card information are only saved to your device and are not synced with other devices or servers. 217 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Registering Samsung Pass Before using Samsung Pass, register your biometric data to Samsung Pass. 1 On the Settings screen, tap Biometrics and security Samsung Pass. 2 Read the on-screen instructions and tap Sign-in. 3 Enter your Samsung account ID and password and tap Sign in. 4 Agree to the terms and conditions of Samsung Pass. 5 Enter your Samsung account password and tap OK. 6 Tap Register fingerprints and register your fingerprints. Refer to Fingerprint recognition for more information. 7 Scan your fingerprint and tap Next to complete the Samsung Pass registration. If the Add Samsung Pass to Home screen option is ticked, the Samsung Pass icon will be added on the Home screen. If the Use Samsung Pass to sign in to your Samsung account option is ticked, you can use your registered biometric data to verify your identity instead of entering the Samsung account password. Verifying the Samsung account password You can use your registered biometric data to verify your identity instead of entering your Samsung account password when, for example, you purchase content from Galaxy Store. 1 On the Settings screen, tap Biometrics and security Samsung Pass. 2 Unlock the screen using the preset screen lock method. 3 Tap Settings Samsung account, and then tap the Use with Samsung Pass switch to activate it. 218 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill. 1 Open a website that you want to sign in to. 2 Enter your user name and password, and then tap the websites sign in button. 3 When a pop-up window asking whether you want to save the sign-in information appears, tick Sign in using fingerprints via Samsung Pass and tap Remember. You can now use the biometric data you registered to Samsung Pass when signing in to the website. Using Samsung Pass to sign in to apps You can use Samsung Pass to easily sign in to apps that support ID and password autofill. 1 Open an app that you want to sign in to. 2 Enter your user name and password, and then tap the apps sign in button. 3 When a pop-up window asking whether you want to save the sign-in information appears, tap Save. You can now use the biometric data you registered to Samsung Pass when signing in to the app. 219 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. 1 On the Settings screen, tap Biometrics and security Samsung Pass. 2 Unlock the screen using the preset screen lock method. 3 Tap Sign-in and select a website or app from the list. 4 Tap Edit and modify your ID, password, and the websites or apps name. To delete the website or app, tap Delete. Using Samsung Pass with websites and apps When using websites or apps that support Samsung Pass, you can easily sign in with Samsung Pass. To see the list of websites and apps that support Samsung Pass, on the Settings screen, tap Biometrics and security Samsung Pass, unlock the screen using your preset screen lock method, and then tap Partners. If there are no websites or apps that support Samsung Pass, Partners will not appear. Available websites and apps may vary depending on the region or service provider. Samsung is not responsible for any loss or inconvenience caused by signing in to websites or apps via Samsung Pass. 220 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Entering your personal information automatically You can use Samsung Pass to easily enter your address or payment card information on apps that support autofilling personal information. 1 On the Settings screen, tap Biometrics and security Samsung Pass. 2 Unlock the screen using the preset screen lock method. 3 Tap Autofill forms and select Add address or Add card. 4 Enter the information and tap Save. You can now use the biometric data you registered to Samsung Pass when entering the personal information automatically on supported apps. Deleting your Samsung Pass data You can delete your biometric data, sign-in information, and app data registered to Samsung Pass. Your agreement to the terms and conditions and your Samsung account will remain active. 1 On the Settings screen, tap Biometrics and security Samsung Pass. 2 Unlock the screen using the preset screen lock method. 3 Tap Settings Delete data. 4 Enter your Samsung account password and tap OK. Your Samsung Pass data will be deleted. 221 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct. Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible. Before saving data in Secure Folder, make sure to back up a copy of the data in another secure location. 222 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Setting up Secure Folder 1 Launch the Settings app and tap Biometrics and security Secure Folder. 2 Tap Continue. 3 Enter your Samsung account ID and password and tap Sign in. 4 Select a lock method to use for Secure Folder and follow the on-screen instructions to complete the setup. To change the name or icon colour of Secure Folder, tap Customise icon. When you launch the Secure Folder app, you must unlock the app using your preset lock method. If you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the button at the bottom of the locked screen, and enter your Samsung account password. Setting auto lock for Secure Folder Set the device to automatically lock Secure Folder when it is not being used. 1 Launch the Secure Folder app and tap Settings Auto lock Secure Folder. 2 Select a lock option. To manually lock your Secure Folder, tap Lock. 223 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Moving content to Secure Folder Move content, such as photos and contacts, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. 1 Launch the Secure Folder app and tap Add files. 2 Tap Images, tick images to move, and then tap Done. 3 Tap Move. The selected items will be deleted from the original folder and moved to Secure Folder. To copy items, tap Copy. The method for moving content may vary depending on the content type. Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage. The following actions are an example of moving an image from Secure Folder to the default storage. 1 Launch the Secure Folder app and tap Gallery. 2 Select an image and tap Move out of Secure Folder. The selected items will be moved to Gallery in the default storage. 224 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Adding apps Add an app to use in Secure Folder. 1 Launch the Secure Folder app and tap Add apps. 2 Tick one or more apps installed on the device and tap Add. To install apps from Play Store or Galaxy Store, tap Download from Play Store or Download from Galaxy Store. Removing apps from Secure Folder Tap and hold an app to delete, and tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. 1 Launch the Secure Folder app and tap Settings Accounts Add account. 2 Select an account service. 3 Follow the on-screen instructions to complete the account setup. Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen. Launch the Secure Folder app, tap Settings, and then tap the Show Secure Folder switch to deactivate it. Alternatively, drag the status bar downwards to open the notification panel. Then, swipe downwards on the notification panel and tap Secure Folder to deactivate the feature. 225 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data 1 Launch the Secure Folder app and tap Settings Backup and restore. 2 Tap Add account and sign in to your Samsung account. 3 Tap Back up Secure Folder data. 4 Tick items you want to back up and tap Back up now. Data will be backed up to Samsung Cloud. Restoring data 1 Launch the Secure Folder app and tap Settings Backup and restore. 2 Tap Restore. 3 Tap 4 Select the data types you want to restore and tap Restore now. to select a device to restore the data. Backed up data will be restored to your device. Uninstalling Secure Folder You can uninstall Secure Folder, including the content and apps in it. Launch the Secure Folder app and tap Settings More settings Uninstall. To back up content before uninstalling Secure Folder, tick Move media files out of Secure Folder and tap Install. To access data backed from Secure Folder, open the Samsung folder, launch the My Files app, and then tap Internal storage Secure Folder. Notes saved in Samsung Notes will not be backed up. 226 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Accounts and backup Options Sync, back up, or restore your devices data using Samsung Cloud. You can also register and manage accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch. On the Settings screen, tap Accounts and backup. Accounts: Add your Samsung and Google accounts, or other accounts, to sync with. Backup and restore: Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data. Samsung Cloud: Manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud storage, and sync, back up, and restore your data. Refer to Samsung Cloud for more information. Smart Switch: Launch Smart Switch and transfer data from your previous device. Refer to Transferring data from your previous device (Smart Switch) for more information. Regularly back up your data to a safe location, such as Samsung Cloud or a computer, so that you can restore it if the data is corrupted or lost due to an unintended factory data reset. 227 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Samsung Cloud Sync the data saved in your device, such as images and videos, with Samsung Cloud and view the data you have saved on Samsung Cloud. You can also back up your devices data to Samsung Cloud and restore it later. To use Samsung Cloud, you must register and sign in to your Samsung account. Syncing data You can sync data saved in your device, such as images, videos, and events, with Samsung Cloud and access it from other devices. 1 On the Settings screen, tap Accounts and backup Samsung Cloud. 2 Tap Settings Sync and auto backup settings Sync. 3 Tap the switches next to the items you want to sync with. You can check the saved data or change the settings by tapping the Gallery, Other synced data, or Samsung Cloud Drive. 228 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Backing up data You can back up your devices data to Samsung Cloud. 1 On the Settings screen, tap Accounts and backup Samsung Cloud Back up this phone. 2 Tick items you want to back up and tap Back up. 3 Tap Done. Some data will not be backed up. To check which data will be backed up, on the Settings screen, tap Accounts and backup Samsung Cloud Back up this phone. To view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup Samsung Cloud Restore data
, and then select a device you want. Restoring data You can restore your backup data from Samsung Cloud to your device. 1 On the Settings screen, tap Accounts and backup Samsung Cloud. 2 Tap Restore data and select a device you want. 3 Tick the data types you want to restore and tap Restore. Google Configure settings for some features provided by Google. On the Settings screen, tap Google. 229 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. Bixby Routines: Add routines to automate settings that you use repeatedly. The device also suggests useful routines according to your frequent situations. Refer to Bixby Routines for more information. Smart pop-up view: Select apps to view their notifications via pop-up windows. When using this feature, you can quickly view the contents via pop-up windows by tapping the icon on the screen. This feature is only available in apps that support the Multi window feature. Smart capture: Set the device to capture the current screen and scrollable area, and crop and share the screenshot immediately. Direct share: Set the device to display the people you contacted on the sharing options panel to allow you to share content directly. Reduce animations: Set the device to reduce certain screen effects if you are sensitive to animations or screen movement. Motions and gestures: Activate the motion feature and configure settings. Refer to Motions and gestures for more information. Game Launcher: Activate the Game Launcher. Refer to Game Launcher for more information. Dual Messenger: Install the second app and use two separate accounts for the same messenger app. Refer to Dual Messenger for more information. 230 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Video enhancer: Enhance the image quality of your videos to enjoy brighter and more vivid colours. This feature may not be available in some apps. Send SOS messages: Set the device to send help messages by pressing the Power key three times. You can also send sound recordings along with the message to the recipients. Bixby Routines Bixby Routines are a service that automates settings you use repeatedly and suggests useful features according to your frequent situations by learning your usage patterns. For example, you can create a good night routine that reflects your sleep patterns that will turn on the blue light filter and adjust the screen brightness for your comfort when you go to bed. Adding routines Add routines to use your device more conveniently. When you add a routine, you can set its running condition to auto or manual. Adding recommended routines View the list of useful features and add them as your own routines. 1 On the Settings screen, tap Advanced features Bixby Routines. 2 On the Recommended list, select a routine you want and tap Save. To set the routines conditions and actions, tap running condition to manual, tap Start button tapped. For manual routines, you can add them to the Home screen as widgets and access them quickly. When a pop-up windows appears, tap Add. If you want to set the routines 231 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Adding your own routines Add your frequently used features as routines. 1 On the Settings screen, tap Advanced features Bixby Routines 2 Enter a routine name. 3 Tap
, set conditions, and then tap Next. If you want to set the routines running condition to manual, tap Start button tapped. 4 Tap
, set actions, and then tap Done. For manual routines, you can add them to the Home screen as widgets and access them quickly. When a pop-up windows appears, tap Add. Running routines Auto routines will run automatically when their conditions are detected. For manual routines which you set the running condition as Start button tapped, you can run them manually by tapping the button whenever you want. On the Settings screen, tap Advanced features Bixby Routines My routines and tap next to the routine you want to run. Alternatively, tap the routines widget on the Home screen. Currently running routines will appear on the notification panel. To view a routines details, tap the notification. Managing routines On the Settings screen, tap Advanced features Bixby Routines My routines. Your routines will appear. To deactivate a routine, tap the routines switch or To edit a routine, select a routine and tap To delete routines, tap Delete, tick routines to delete, and then tap Delete. 232 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Motions and gestures Activate the motion feature and configure settings. On the Settings screen, tap Advanced features Motions and gestures. Lift to wake: Set the device to turn on the screen when you pick it up. Double tap to wake up: Set the device to turn on the screen by double-tapping anywhere on the screen while the screen is turned off. Smart stay: Set the device to prevent the display from turning off while you are looking at it. Smart alert: Set the device to alert you if you have missed calls or new messages when you pick up the device. This feature may not work if the screen is turned on or the device is not on a flat surface. Easy mute: Set the device to mute incoming calls or alarms by using palm motions or facing the devices screen downwards. Direct call: Set the device to make a voice call by picking up and holding the device near your ear while viewing message or contact details. One-handed mode: Activate one-handed operation mode for your convenience when using the device with one hand. This feature may not be available depending on the region or service provider. Palm swipe to capture: Set the device to capture a screenshot when you swipe your hand to the left or right across the screen. You can view the captured images in Gallery. It is not possible to capture a screenshot while using some apps and features. Swipe to call or send messages: Set the device to make a call or send a message when you swipe to the right or left on a contact or a phone number in the Phone or Contacts app. 233 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. 1 On the Settings screen, tap Advanced features Dual Messenger. Supported apps will appear. 2 Tap the switch of an app to install the second app. The second app will be installed. The second apps icon will be displayed with you receive notifications from the second app, the notifications will be displayed with to distinguish them from the first apps notifications. When Second app The Dual Messenger feature may not be available depending on the app. Some features of the app may be limited for the second app. Uninstalling a second app 1 On the Settings screen, tap Advanced features Dual Messenger. 2 Tap the switch of the app you want to disable and tap Disable or Uninstall. All data related to the second app will be deleted. If you uninstall the first app, the second app will also be deleted. 234 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Digital wellbeing View the daily usage history of your device. You can see information such as how long the screen was on and how many times you opened apps or used certain features. You can also limit usage time or change the notification settings for each app. On the Settings screen, tap Digital wellbeing. Number of unlocks Dashboard Change the notification settings. The time the screen was on Number of notifications Activate wind down mode. 235 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Setting timers for apps You can limit the daily usage time for each app by setting a timer. When you reach the limit, the app will be deactivated and you cannot use it. 1 On the Settings screen, tap Digital wellbeing Dashboard. 2 Tap No timer next the app you want and set the time. Activating wind down mode You can activate wind down mode to reduce eye strain before sleeping and prevent your sleep from being disturbed. 1 On the Settings screen, tap Digital wellbeing Wind down and tap the Turn on now switch to activate it. 2 Turn on the switch to activate the feature you want. Greyscale: Displays colours on the screen as grey tones. Do not disturb: Set the device to mute incoming calls, notification sounds, and media, except for allowed exceptions. 3 To set the schedule to activate wind down mode, tap the Turn on as scheduled switch to activate it, tap Set schedule, and then set the time. 236 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Device care Introduction The device care feature provides an overview of the status of your devices battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Battery Storage Security Memory Using the optimisation feature On the Settings screen, tap Device care FIX NOW or OPTIMISE NOW. The quick optimisation feature improves device performance through the following actions. Clearing some memory. Deleting unnecessary files and closing apps running in the background. Managing abnormal battery usage. Scanning for crashed apps and malware. 237 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Using the auto optimisation feature You can set the device to perform auto optimisation when your device is not in use. Tap Auto optimisation and tap the switch to activate it. If you want to set the time to perform auto optimisation, tap Time. Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device care Battery. The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. You may not receive notifications from some apps that use power saving mode. Power mode Select a power mode that suits your device usage purposes. Tap Power mode and select an option. High performance: The screen is as bright as possible and at maximum resolution. The battery may drain quickly. Optimised: Optimised for a balance between the devices performance and battery usage. Medium power saving: Activate power saving mode to extend the batterys usage time. Maximum power saving: In maximum power saving mode, the device decreases battery consumption by activating night mode and limiting the apps and features available. Network connections, except for the mobile network, will be deactivated. You can set the device to charge the battery more quickly. Tap Settings and tap the Fast cable charging switch to activate it. 238 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Adaptive power saving You can set the device to activate power saving mode automatically based on your usage patterns and the remaining battery power. Tap the Adaptive power saving switch to activate it. Your device will activate power saving mode based on the situation to extend the batterys usage time. Managing battery usage for each app You can save battery power by preventing apps that are running in the background from using battery power when they are not being used. Select apps from the apps list and tap the Put app to sleep switch to activate the feature. Storage Check the status of the used and available memory. On the Settings screen, tap Device care Storage. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available capacity may change when you update the device. You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap CLEAN NOW. To delete files or uninstall apps that you do not use any more, select a category under User data. Then, tick items to select and tap DELETE or UNINSTALL. Memory On the Settings screen, tap Device care Memory. To speed up your device by stopping apps running in the background, tick apps from the apps list, and tap CLEAN NOW. 239 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Security Check the devices security status. This feature scans your device for malware. On the Settings screen, tap Device care Security SCAN PHONE. Apps Manage the devices apps and change their settings. You can view the apps usage information, change their notification or permission settings, or uninstall or disable unnecessary apps. On the Settings screen, tap Apps. General management Customise your devices system settings or reset the device. On the Settings screen, tap General management. Language and input: Select device languages and change settings, such as keyboards and voice input types. Some options may not be available depending on the selected language. Refer to Adding device languages for more information. Date and time: Access and alter the settings to control how the device displays the time and date. If the battery remains fully discharged, the time and date is reset. Contact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. Reset: Reset your devices settings or perform a factory data reset. You can reset all your settings, or only network settings, or accessibility settings. You can also set the device to restart at a preset time for device optimisation. 240 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Adding device languages You can add languages to use on your device. 1 On the Settings screen, tap General management Language and input Language Add language. To view all the languages that can be added, tap All languages. 2 Select a language to add. 3 To set the selected language as the default language, tap Set as default. To keep the current language setting, tap Keep current. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list. To change the default language from your languages list, drag and move it to the top of the list. Then, tap Apply. If an app does not support the default language, the next supported language in the list will be used. next to a language Accessibility Configure various settings to improve accessibility to the device. Refer to Accessibility for more information. On the Settings screen, tap Accessibility. 241 SAMSUNG CONFIDENTIALPTCRB - 3 Settings Software update Update your devices software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. If emergency software updates are released for your devices security and to block new types of security threats, they will be installed automatically without your agreement. Download and install: Check for and install updates manually. Auto download over Wi-Fi: Set the device to download updates automatically when connected to a Wi-Fi network. Last update: View information about the last software update. Security updates information Security updates are provided to strengthen the security of your device and protect your personal information. For security updates for your model, visit security.samsungmobile.com. The website supports only some languages. User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. 242 SAMSUNG CONFIDENTIALPTCRB - 3 Settings About phone Access your devices information. On the Settings screen, tap About phone. To change your devices name, tap Edit. Status: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. Legal information: View legal information related to the device, such as safety information and the open source licence. Software information: View the devices software information, such as its operating system version and firmware version. Battery information: View the devices battery status and information. 243 SAMSUNG CONFIDENTIALPTCRB - 3 Appendix Accessibility About Accessibility Improve accessibility with features that make the device easier to use for users who have impaired vision, hearing, and reduced dexterity. Launch the Settings app and tap Accessibility. You can check the accessibility feature you are to view features you are currently using or tap Turn off using at the top of the screen. Tap to disable the features quickly. Voice Assistant (Voice feedback) Activating or deactivating Voice Assistant When you activate Voice Assistant, the device will start voice feedback. When you tap the selected feature once, the device will read the text on the screen aloud. Tapping the feature twice will activate the feature. Launch the Settings app, tap Accessibility Screen reader, and then tap the Voice Assistant switch to activate it. To deactivate Voice Assistant, tap the switch and tap anywhere on the screen twice quickly. To view how to use Voice Assistant, tap Tutorial. Some features are not available while you are using Voice Assistant. 244 SAMSUNG CONFIDENTIALPTCRB - 3 Appendix Controlling the screen with finger gestures You can use various finger gestures to control the screen while you are using Voice Assistant. One finger gestures Tapping: Read aloud the item under your finger. To explore the screen, place a finger on the screen and move it on the screen. Tapping twice: Open the selected item. While selected items are read aloud, when you hear the item you want, release your finger from the item. Then, tap anywhere on the screen twice quickly. Double-tapping and holding the screen: Move an item or access an available option. Swiping to the left: Read the previous item. Swiping to the right: Read the next item. Swiping upwards or downwards: Change the most recent contextual menu settings. Swiping to the left then right in one motion: Scroll up the screen. Swiping to the right then left in one motion: Scroll down the screen. Swiping upwards then downwards in one motion: Move to the first item on the screen. Swiping downwards then upwards in one motion: Move to the last item on the screen. Two finger gestures Tapping twice: Start, pause, or resume the current action. Tapping three times: Check the current time, remaining battery power, and more. To change items that are read aloud, launch the Settings app and tap Accessibility Screen reader Settings Status bar information. Tapping four times: Activate or deactivate voice feedback. Swiping to the left: Move to the next page. Swiping to the right: Return to the previous page. Swiping upwards: Scroll down the list. Swiping downwards: Scroll up the list. 245 SAMSUNG CONFIDENTIALPTCRB - 3 Appendix Swipe upwards or downwards on the Home screen: Open the Apps screen. Swipe upwards or downwards on the Apps screen: Return to the Home screen. Swiping in any direction on the locked screen: Unlock the screen. Swiping downwards from the top of the screen: Open the notification panel. Three finger gestures Tapping: Start reading items aloud from the top. Tapping twice: Start reading from the next item. Tapping three times: Read the last selected text and copy it to the clipboard. Swiping to the left or right: Open the contextual menu and scroll through the options. Swiping upwards or downwards: Change the text reading and selecting granularity. Swiping upwards then downwards in one motion: Return to the previous screen. Swiping downwards then upwards in one motion: Return to the Home screen. Four finger gestures Tapping: Return to the previous screen. Tapping twice: Return to the Home screen. Tapping three times: Open the list of recent apps. Using the contextual menu While you are using Voice Assistant, swipe to the left or right with three fingers. The contextual menu will appear and the device will read the options aloud. Swipe to the left or right with three fingers to scroll through the options. When you hear the option you want, swipe upwards or downwards to use the option or adjust the settings for the option. For example, when you hear Speech rate, you can adjust the speech rate by swiping upwards or downwards. 246 SAMSUNG CONFIDENTIALPTCRB - 3 Appendix Adding and managing image labels You can assign labels to images on the screen. The device reads aloud the labels when the images are selected. Add labels to unlabelled images by tapping the screen twice with three fingers and holding. To manage the labels, launch the Settings app and tap Accessibility Screen reader Settings Manage custom labels. Configuring settings for Voice Assistant Configure settings for Voice Assistant for your convenience. Launch the Settings app and tap Accessibility Screen reader Settings. Text-to-speech: Change the settings for text-to-speech features used when Voice Assistant is activated, such as languages, speed, and more. Verbosity: Customise the detailed settings for voice feedback. Mute with proximity sensor: Set the device to pause voice feedback when you place your hand over the sensor at the top of the device. Shake for continuous reading: Set the device to read aloud the text displayed on the screen when you shake the device. You can select from various shaking intensity. Speak passwords: Set the device to read the characters aloud when you enter your password. Read out caller ID: Set the device to read the callers name aloud when you have an incoming call. Vibration feedback: Set the device to vibrate when you control the screen, such as selecting an item. Sound feedback: Set the device to emit a sound when you control the screen, such as selecting an item. You can also adjust the volume of the sound played when you touch the screen to control it. Focus on speech audio: Set the device to turn the media volume down when the device reads an item aloud. 247 SAMSUNG CONFIDENTIALPTCRB - 3 Appendix Focus indicator: Set the device to thicken the border of the focus indicator that appears when you tap items. You can also change the colour of the indicator. Single-tap activation: Set the device to activate the selected item with a single tap. Single-tap navigation bar: Set the device to use the buttons on the navigation bar with a single tap. Quick menu: Select contextual menu options to display when you swipe to the left or right with three fingers. Manage custom labels: Manage the labels you added. Keyboard shortcuts: Set key shortcuts to use when using an external keyboard. Status bar information: Select items to read aloud when you tap the screen three times with two fingers. Developer options: Set options for app development. Entering text using the keyboard To display the keyboard, tap the text input field, and then tap anywhere on the screen twice quickly. To activate the rapid key input feature, launch the Settings app, tap Accessibility Screen reader, and then tap the Quick typing switch to activate it. When you touch the keyboard with your finger, the device reads aloud the character keys under your finger. When you hear the character you want, release your finger from the screen to select it. The character is entered and the device reads the text aloud. If Quick typing is not activated, release your finger from the character you want, and then tap anywhere on the screen twice quickly. This feature will appear only when Voice Assistant has been activated. Entering additional characters Tap and hold a key on the keyboard to enter additional characters available for the key. A pop-up window appears above the key showing available characters. To select a character, drag your finger on the pop-up window until you hear the character you want, and release it. 248 SAMSUNG CONFIDENTIALPTCRB - 3 Appendix Visibility enhancements Using the high contrast theme Apply a clear theme that displays light-coloured content on a dark background. Launch the Settings app, tap Accessibility Visibility enhancements High contrast theme, and then select a theme you want. Using the high contrast font Adjust the colour and outline of fonts to increase the contrast between the text and the background. Launch the Settings app, tap Accessibility Visibility enhancements, and then tap the High contrast fonts switch to activate it. Using the high contrast keyboard Change the colours of the Samsung keyboard to increase the contrast between the text and the background. Launch the Settings app, tap Accessibility Visibility enhancements, and then tap the High contrast keyboard switch to activate it. Displaying button shapes Display button shapes with frames to make them stand out. Launch the Settings app, tap Accessibility Visibility enhancements, and then tap the Show button shapes switch to activate it. Reversing the display colours Improve screen visibility to help users recognise text on the screen more easily. Launch the Settings app, tap Accessibility Visibility enhancements, and then tap the Negative colours switch to activate it. 249 SAMSUNG CONFIDENTIALPTCRB - 3 Appendix Colour adjustment Adjust how colours are displayed on the screen if you have difficulty in distinguishing colours. The device changes the colours into more recognisable colours. Launch the Settings app, tap Accessibility Visibility enhancements Colour adjustment, and then tap the switch to activate it. Select an option. To adjust the intensity of colour, drag the adjustment bar under Intensity. If you select Personalised colour, you can personalise the colour of the screen. Follow the on-screen instructions to complete the colour adjustment procedure. Colour lens Adjust the screen colours if you have difficulty in reading the text. Launch the Settings app, tap Accessibility Visibility enhancements Colour lens, and then tap the switch to activate it. Select a colour you want. To adjust the transparency level, drag the adjustment bar under Opacity. Reducing screen motion effects Reduce animation effects if you are sensitive to animations or screen movement. Launch the Settings app, tap Accessibility Visibility enhancements, and then tap the Remove animations switch to activate it. Using a magnifier Activate a magnifier to zoom in on the screen to view a larger version of the content. Launch the Settings app, tap Accessibility Visibility enhancements, and then tap the Magnifier window switch to activate it. The magnifier will appear on the screen. Drag the edge of the magnifier frame to move the magnifier to where you want to zoom in on the screen. 250 SAMSUNG CONFIDENTIALPTCRB - 3 Appendix Magnifying the screen Magnify the screen and zoom in on a specific area. Launch the Settings app and tap Accessibility Visibility enhancements Magnification. Triple tap screen to magnify: Zoom in by tapping the screen three times. To return to the normal view, tap the screen three times again. Tap button to magnify: Zoom in by tapping where you want to magnify the screen. To return to the normal view, tap on the navigation bar, and then tapping
. To explore the screen, drag two or more fingers across the magnified screen. To adjust zoom ratio, pinch two or more fingers on the magnified screen or spread them apart. You can also temporarily magnify the screen by tapping the screen three times and holding. Or, tap explore the screen. Release your finger to return to the normal view.
, and then tap and hold the screen. While holding the screen, drag your finger to Keyboards and the navigation bar on the screen cannot be magnified. When this feature is activated, the performance of some apps may be affected. Enlarging mouse or touchpad pointers Enlarge the pointer when using an external mouse or touchpad. Launch the Settings app, tap Accessibility Visibility enhancements, and then tap the Large mouse/touchpad pointer switch to activate it. Changing font Change the font size and style. Launch the Settings app and tap Accessibility Visibility enhancements Font size and style. 251 SAMSUNG CONFIDENTIALPTCRB - 3 Appendix Changing screen zoom Change the screen zoom setting. Launch the Settings app and tap Accessibility Visibility enhancements Screen zoom. Hearing enhancements Sound detectors Set the device to detect a baby crying or your doorbell. The device will vibrate when it detects sound and the alert will be saved as a log. While this feature is enabled, the voice recognition will not operate. Baby crying detector Launch the Settings and tap Accessibility Hearing enhancements Sound detectors Baby crying detector Start. Doorbell detector 1 Launch the Settings and tap Accessibility Hearing enhancements Sound detectors Doorbell detector. 2 Tap Record to make a recording of your doorbell. The device will detect and record the doorbell. 3 Tap Test and ring your doorbell to check if it is recorded correctly. When the device detects the doorbell sound, tap Start. To change the doorbell sound, tap Change doorbell sound. 252 SAMSUNG CONFIDENTIALPTCRB - 3 Appendix Turning off all sounds Set the device to mute all device sounds, such as media sounds, and the callers voice during a call. Launch the Settings app, tap Accessibility Hearing enhancements, and then tap the Mute all sounds switch to activate it. Hearing aid support Set the device to enhance the sound quality to work better with hearing aids. Launch the Settings app, tap Accessibility Hearing enhancements, and then tap the Hearing aid support switch to activate it. Adjusting the sound balance Set the device to adjust the sound balance when using an earphone. 1 Connect an earphone to the device and wear it. 2 Launch the Settings app and tap Accessibility Hearing enhancements. 3 Drag the adjustment bar under Left/right sound balance to the left or right and adjust the sound balance. Mono audio Mono output combines stereo sound into one signal that is played through all earphone speakers. Use this if you have a hearing impairment or if a single earbud is more convenient. Launch the Settings app, tap Accessibility Hearing enhancements, and then tap the Mono audio switch to activate it. 253 SAMSUNG CONFIDENTIALPTCRB - 3 Appendix Caption settings Launch the Settings app, tap Accessibility Hearing enhancements Samsung subtitles
(CC) or Google subtitles (CC), and then tap the switch to activate it. Select an option for configuring the caption settings. Speech-to-text The device records your voice and simultaneously converts it to on-screen text. 1 Launch the Settings app and tap Accessibility Hearing enhancements Speech-
to-text. and record with the microphone. 2 Tap 3 When you are finished recording, tap DONE. To view recorded files or change the voice memo system language, launch the Voice Recorder app. 254 SAMSUNG CONFIDENTIALPTCRB - 3 Appendix Interaction and dexterity Universal switch You can control the touchscreen by connecting an external switch, by tapping the screen, or by using head movements and face gestures. 1 Launch the Settings app and tap Accessibility Interaction and dexterity Universal switch. 2 Read the on-screen instructions and tap Done. 3 Tap the switch to activate it. 4 If the universal switches are not registered on the device, tap Add switch and set switches to control the device. To activate the universal switch feature, at least one switch must be registered on the device. To set switches to control the device, tap the switch under Switches. To deactivate this feature, press the Power key and the Volume Up key simultaneously. Assistant menu Displaying the assistive shortcut icon Set the device to display the assistive shortcut icon for accessing apps, features, and settings. You can easily control the device by tapping the assistive menus in the icon. 1 Launch the Settings app and tap Accessibility Interaction and dexterity Assistant menu. 2 Tap the switch to activate it. The assistive shortcut icon appears at the bottom right of the screen. To adjust the assistant shortcut icons transparency level, drag the adjustment bar under Transparency. 255 SAMSUNG CONFIDENTIALPTCRB - 3 Appendix Accessing assistive menus The assistive shortcut icon appears as a floating icon for easy access to the assistive menus from any screen. When you tap the assistive shortcut icon, the icon expands slightly and the assistive menus appear on the icon. Tap the left or right arrow to move to other panels or swipe to the left or right to select other menus. Using the cursor On the assistive menu, tap Cursor. You can control the screen using small finger movements on the touch area. Drag your finger on the touch area to move the cursor. Also, tap the screen to select items under the cursor. Use the following options:
: Scroll left or right on the screen.
: Scroll up or down the screen.
/
/
: Magnify the area where the cursor is located. Turn off the Always On Display before using this feature.
: Change the touchpad and cursor settings.
: Move the touch area to another location.
: Close the touch area. Using enhanced assistive menus Set the device to display enhanced assistive menus for selected apps. Launch the Settings app, tap Accessibility Interaction and dexterity Assistant menu Assistant plus, tap the switch to activate it, and then tap the switches next to the apps you want to activate. 256 SAMSUNG CONFIDENTIALPTCRB - 3 Appendix Click after pointer stops Set the device to select an item automatically when you place the mouse pointer over the item. Launch the Settings app, tap Accessibility Interaction and dexterity, and then tap the Click after pointer stops switch to activate it. Answering or ending calls Change the method for answering or ending calls. You can also set the device to read the callers name aloud when you have an incoming call. Launch the Settings app and tap Accessibility Interaction and dexterity Answering and ending calls. Select the desired method. Using single tap mode When an alarm sounds or a call comes in, tap the button to stop the alarm, or answer or reject the call instead of dragging the button. Launch the Settings app and tap Accessibility Interaction and dexterity, and then tap the Single tap to swipe switch to activate it. Easy screen turn on Turn on the screen by moving your hand above the sensor at the top of the device. You can turn on the screen without pressing a key. When you use this feature, place the device on a flat surface with the screen facing upwards or hold the device securely to prevent it from moving. Launch the Settings app, tap Accessibility Interaction and dexterity, and then tap the Easy screen turn on switch to activate it. 257 SAMSUNG CONFIDENTIALPTCRB - 3 Appendix Interaction control Activate interaction control mode to restrict the devices reaction to inputs while using apps. 1 Launch the Settings app and tap Accessibility Interaction and dexterity Interaction control. 2 Tap the switch to activate it. 3 Press and hold the Power key and the Volume Up key simultaneously while using an app. 4 Adjust the size of the frame or draw a line around an area that you want to restrict. 5 Tap Done. The device displays the restricted area. The restricted area will not react when you touch it and the devices keys will be disabled. However, you can enable functions for the Power key, Volume key, and keyboard in interaction control mode. To deactivate interaction control mode, press and hold the Power key and the Volume Up key simultaneously. To set the device to lock the screen after deactivating interaction control mode, launch the Settings screen, tap Accessibility Interaction and dexterity Interaction control, and then tap the Lock when deactivated switch to activate it. Touch and hold delay Set the recognition time for tapping and holding the screen. Launch the Settings app, tap Accessibility Interaction and dexterity Touch and hold delay, and then select an option. Tap duration Set the duration you must touch the screen for the device to recognise it as a tap. Launch the Settings app, tap Accessibility Interaction and dexterity Tap duration, tap the switch to activate it, and then set the time. 258 SAMSUNG CONFIDENTIALPTCRB - 3 Appendix Ignore repeated touches Set the device to recognise only the first tap within a set time when you tap the screen repeatedly. Launch the Settings app, tap Accessibility Interaction and dexterity Ignore repeated touches, tap the switch to activate it, and then set the time. Advanced settings Launching accessibility features quickly Set to open accessibility features quickly. Launch the Settings app, tap Accessibility Advanced settings Power and Volume up keys, and then tap the switch to activate it. Then, select an accessibility feature to open when you simultaneously press the Power key and the Volume Up key. You can access the following accessibility features:
Accessibility Voice Assistant Universal switch Magnifier window Negative colours Colour adjustment Colour lens Interaction control High contrast fonts 259 SAMSUNG CONFIDENTIALPTCRB 3 Appendix Launching the shortcut services quickly Set to start a shortcut services quickly. Launch the Settings app, tap Accessibility Advanced settings Volume up and down keys, and then tap the switch to activate it. Then, tap Selected service and select a shortcut service to start when you simultaneously press and hold the Volume Up key and the Volume Down key for three seconds. You can access the following shortcut services:
Universal switch Voice Assistant Setting light notification Set the device to blink the flash or the screen when an alarm sounds or when you have notifications, such as incoming calls or new messages. Launch the Settings app, tap Accessibility Advanced settings Flash notification, and then tap the switches next to the options you want to activate. Notification reminders Set the device to alert you to notifications that you have not checked at the interval. Launch the Settings app, tap Accessibility Advanced settings Notification reminders, and then tap the switch to activate it. Vibrate when sound plays: Set the device to vibrate and play a notification sound when you have unchecked notifications. Remind every: Set an interval between alerts. Selected reminders: Set apps to alert you to notifications. 260 SAMSUNG CONFIDENTIALPTCRB 3 Appendix Adding voice recordings to voice labels You can use voice labels to distinguish objects of similar shape by attaching labels to them. You can record and assign a voice recording to an NFC-enabled voice label. The voice recording is played back when you place your device near the label. Turn on the NFC feature before using this feature. 1 Launch the Settings app and tap Accessibility Advanced settings Voice Label. The voice recorder will launch. 2 Tap to start recording. Speak into the microphone. 3 When you are finished recording, tap DONE to stop. 4 Hold the back of your device over the voice label. The information in the voice recording will be written to the voice label. Installed services View accessibility services installed on the device. Launch the Settings app and tap Accessibility Installed services. 261 SAMSUNG CONFIDENTIALPTCRB 3 Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:
Password: When the device lock feature is enabled, you must enter the password you set for the device. PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu. PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider. PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider. Your device displays network or service error messages When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly. You cannot access some options without a subscription. For more information, contact your service provider. Your device does not turn on When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device. 262 SAMSUNG CONFIDENTIALPTCRB 3 Appendix The touchscreen responds slowly or improperly If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction. The touchscreen may malfunction in humid conditions or when exposed to water. Restart your device to clear any temporary software bugs. Ensure that your device software is updated to the latest version. If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again. Forcing restart If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it. Resetting the device If the methods above do not solve your problem, perform a factory data reset. Launch the Settings app and tap General management Reset Factory data reset Reset Delete all. Before performing the factory data reset, remember to make backup copies of all important data stored in the device. 263 SAMSUNG CONFIDENTIALPTCRB 3 Appendix Calls are not connected Ensure that you have accessed the right cellular network. Ensure that you have not set call barring for the phone number you are dialling. Ensure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call Ensure that you are not covering the built-in microphone. Ensure that the microphone is close to your mouth. If using an earphone, ensure that it is properly connected. Sound echoes during a call Adjust the volume by pressing the Volume key or move to another area. A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the devices internal antenna. When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service providers base station. Move to another area and try again. When using the device while moving, wireless network services may be disabled due to issues with the service providers network. The battery icon is empty Your battery is low. Charge the battery. 264 SAMSUNG CONFIDENTIALPTCRB 3 Appendix The battery does not charge properly (For Samsung-approved chargers) Ensure that the charger is connected properly. Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced. Battery consumption will increase when you use certain features or apps, such as GPS, games, or the Internet. The battery is consumable and the useful charge will get shorter over time. Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following:
Charge the battery. Free some memory by transferring files to a computer or deleting files from your device. Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview The quality of your photos may vary, depending on the surroundings and the photography techniques you use. If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus. 265 SAMSUNG CONFIDENTIALPTCRB 3 Appendix Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device, try the following:
Free some memory by transferring files to a computer or deleting files from your device. Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file. Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com. Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly. Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly. Bluetooth is not working well If another Bluetooth device is not located or there are connection problems or performance malfunctions, try the following:
Ensure that the device you wish to connect with is ready to be scanned or connected to. Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). On your device, launch the Settings app, tap Connections, and then tap the Bluetooth switch to re-activate it. On your device, launch the Settings app, tap General management Reset Reset network settings Reset Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre. 266 SAMSUNG CONFIDENTIALPTCRB 3 Appendix A connection is not established when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device. Ensure that you have the proper driver installed and updated on your computer. If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer. Your device cannot find your current location GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations. Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device. A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur. Over time, friction between parts may cause this gap to expand slightly. There is not enough space in the devices storage Delete unnecessary data, such as cache, using the device care feature or manually delete unused apps or files to free up storage space. 267 SAMSUNG CONFIDENTIALPTCRB 3 Appendix The Apps button does not appear on the Home screen Without using the Apps button, you can open the Apps screen by swiping upwards or downwards on the Home screen. To display the Apps button at the bottom of the Home screen, launch the Settings app, tap Display Home screen, and then tap the Apps button switch to activate it. The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features. To view the navigation bar, drag upwards from the bottom of the screen. Bixby does not respond Restart your device to clear any temporary software bugs. Ensure that your device software is updated to the latest version. If you are still having trouble with Bixby after trying these tips, contact a Samsung Service Centre. The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards, and then drag the notification panel downwards. Tap Show control on top switch to activate it. next to the brightness adjustment bar and tap the Samsung Cloud does not work Ensure that you are connected to a network properly. During a Samsung Clouds service check, you cannot use Samsung Cloud. Try again later. 268 SAMSUNG CONFIDENTIALPTCRB 3 Appendix Removing the battery To remove the battery, contact an authorised service centre. To obtain battery removal instructions, please visit www.samsung.com/global/ecodesign_energy. For your safety, you must not attempt to remove the battery. If the battery is not properly removed, it may lead to damage to the battery and device, cause personal injury, and/or result in the device being unsafe. Samsung does not accept liability for any damage or loss (whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and instructions, other than death or personal injury caused by Samsungs negligence. FCC Information NOTE: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. 269 SAMSUNG CONFIDENTIALPTCRB 3 Appendix Exposure to Radio Frequency (RF) Signals Certification Information (SAR) Your wireless mobile device is a radio transmitter and receiver. It is designed and manufactured not to exceed the exposure limits for radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. government. These FCC exposure limits are derived from the recommendations of two expert organizations, the National Counsel on Radiation Protection and Measurement (NCRP) and the Institute of Electrical and Electronics Engineers (IEEE). In both cases, the recommendations were developed by scientific and engineering experts drawn from industry, government, and academia after extensive reviews of the scientific literature related to the biological effects of RF energy. The exposure limit set by the FCC for wireless mobile devices employs a unit of measurement known as the Specific Absorption Rate (SAR). The SAR is a measure of the rate of absorption of RF energy by the human body expressed in units of watts per kilogram (W/kg). The FCC requires wireless mobile devices to comply with a safety limit of 1.6 watts per kilogram
(1.6 W/kg). The FCC exposure limit incorporates a substantial margin of safety to give additional protection to the public and to account for any variations in measurements. SAR tests are conducted using standard operating positions accepted by the FCC with the wireless mobile devices transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the wireless mobile devices while operating can be well below the maximum value. This is because the wireless mobile device is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. Before a new model wireless mobile device is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the exposure limit established by the FCC. Tests for each model wireless mobile devices are performed in positions and locations as required by the FCC. For body worn operation, this model phone has been tested and meets the FCC RF exposure guidelines when used with a Samsung accessory designated for this product or when used with an accessory that contains no metal and that positions the handset a minimum of 1.5 cm form the body. Any other accessories with metal may affect the RF exposure condition and are not recommended. This equipment complies with FCC RF Radiation exposure limits set (wireless charging sharing mode) forth for an uncontrolled environment. 270 SAMSUNG CONFIDENTIALPTCRB 3 Appendix This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. Non-compliance with the above restrictions may result in violation of FCC RF exposure guidelines. SAR information on this and other model wireless mobile devices can be viewed on-line at www.fcc.gov/oet/fccid. This site uses the wireless mobile device FCC ID number A3LSMG975KOR. Sometimes it may be necessary to remove the battery pack to nd the number. Once you have the FCC ID number for a particular wireless mobile device, follow the instructions on the website and it should provide values for typical or maximum SAR for a particular wireless mobile device. Additional product specic SAR information can also be obtained at www.fcc.gov/cgb/sar. 271 PTCRB 3 Copyright Copyright 2018 Samsung Electronics This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics. Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. Bluetooth is a registered trademark of Bluetooth SIG, Inc. worldwide. Wi-Fi, Wi-Fi Protected Setup, Wi-Fi Direct, Wi-Fi CERTIFIED, and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories. All other trademarks and copyrights are the property of their respective owners. SAMSUNG CONFIDENTIALPTCRB 3
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Package contents Device USB cable Earphone Ejection pin USB power adaptor Quick start guide USB Connector (USB Type-C) Use the USB connector to transfer data between mobile devices. The items supplied with the device and their images may vary by region. Your device comes with a screen protector attached. If you replace it, it is recommended to use a Samsung product for better fingerprint recognition. Accessing more information Visit www.samsung.com to view device information, the user manual, and more. The user manual may not be available depending on the web browser or service provider. You may incur additional charges for accessing the Internet. QUICK START GUIDE A3LSMG975KOR SM-G975N Printed in Korea GH68-49859A Rev.1.0 English (EU). 01/2019 Device layout To turn on the device, press and hold the Power key for a few seconds. SIM card /
Memory card tray Volume key Bixby key Rear camera
(Triple) Front camera
(Dual) Power key Multipurpose jack (USB Type-C) Heart rate sensor Fingerprint recognition sensor The device contains a fingerprint recognition sensor at the bottom of the screen. After you register your fingerprints, the fingerprint recognition icon will appear. Fingerprint recognition icon Home button When you turn on the device, the Home button will appear at the bottom of the screen as a soft button. Home button
(soft button) Charging the battery Before using the device for the first time, you must charge the battery. Installing a nano-SIM card and a microSD card Insert the ejection pin into the hole on the tray to loosen the tray. Gently press the card into the tray to secure it. Tray 1 Tray 2 Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. If the card is not fixed firmly into the tray, the card may leave or fall out of the tray. Nano-SIM cards and microSD cards are sold separately. Correct card installation Nano-SIM card 1 Nano-SIM card Nano-SIM card 2 microSD card Use only USB Type-C cable supplied with the device. The device may be damaged if you use Micro USB cable. The charger should remain close to the electric socket and easily accessible while charging. Use only a nano-SIM card. You cannot insert a nano-SIM card and a microSD card in tray 2 at the same time. Correct disposal This marking on the product, accessories or literature indicates that the product and its electronic accessories
(e.g. charger, headset, USB cable) should not be disposed of with other household waste. This product is RoHS compliant. This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste. The device can be used in locations with an ambient temperature of 0 C to 35 C. You can store the device at an ambient temperature of
-20 C to 50 C. Using or storing the device outside of the recommended temperature ranges may damage the device or reduce the batterys lifespan. Do not use your device in a hot environment or near fire. Comply with all safety warnings and regulations regarding mobile device usage while operating a vehicle. To prevent possible hearing damage when using a headset, do not listen to sound at high volume for long periods. For information on Samsungs environmental commitments and product regulatory obligations, e.g. REACH, WEEE or Batteries, visit our sustainability page available via www.samsung.com. You can view more safety information, including device and battery disposal instructions, in the safety information menu of the Settings app. Safety information Read all safety information before using the device to ensure safe and proper use. It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods. Doing so may result in afterimages
(screen burn-in) or ghosting. Warning Follow the warning information provided below to prevent incidents such as fire or explosion Do not expose the device to physical impact or damage. Use manufacturer-approved batteries, chargers, accessories, and supplies. Prevent the multipurpose jack and battery terminals from contacting conductive elements, such as metal or liquids. If any part of the device, such as the glass or acrylic body, is broken, smokes, or emits a burning odor, stop using the device immediately. Use the device again only after it has been repaired at a Samsung Service Centre. Do not turn on or use the device when the battery compartment is exposed. Follow the warnings below to prevent injury to people or damage to the device Do not allow children or animals to chew or suck the device. If the device has a camera flash or light, do not use it close to the eyes of people or animals. Maintaining water and dust resistance The device may be damaged if water or dust enters the device. Follow these tips carefully to prevent damage to the device and to maintain the water-
and dust-resistant performance of the device. Do not immerse the device in fresh water deeper than 1.5 m or keep it submerged for more than 30 minutes. If you immerse the device in any liquid other than fresh water, such as salt water, ionised water, or alcoholic beverage, liquid will enter the device faster. Do not expose the device to water moving with force. If the device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. If the device is exposed to other liquids, such as salt water, swimming pool water, soapy water, oil, perfume, sunscreen, hand cleaner, or chemical products such as cosmetics, rinse it with fresh water and dry it thoroughly with a clean, soft cloth. If you do not follow these instructions, the devices performance and appearance may be affected. If the device has been immersed in water or the microphone or speaker is wet, sound may not be heard clearly during a call. After wiping the device with a dry cloth, dry it thoroughly before using it. Samsung Confidential3_FCC To transfer data of the previous device to a new device: Visit www.samsung.com/smartswitch for more information. If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it. Declaration of Conformity Samsung Electronics declares that this device complies with the essential requirements and relevant provisions of Directive 2014/53/EU. Go to www.samsung.com/mobile_doc to view the Declaration of Conformity. Some content may differ from your device depending on the region, service provider, or software version, and is subject to change without prior notice. Copyright 2019 Samsung Electronics Your device has been tested in a controlled environment and certified to be water- and dust-resistant in specific situations
(meets requirements of classification IP68 as described by the international standard IEC 60529-Degrees of Protection provided by Enclosures [IP Code]; test conditions: 15-35 C, 86-106 kPa, fresh water, 1.5 metre, 30 minutes). Despite this classification, it is still possible for your device to be damaged in certain situations. Specific Absorption Rate (SAR) certification information THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVES Your mobile is designed not to exceed the limits for exposure to radio waves recommended by international guidelines. The guidelines were developed by an independent scientific organisation (ICNIRP) and include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. www.sar-tick.com The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit for mobile devices is 2.0 W/kg. The highest SAR values under the ICNIRP guidelines for this device model are:
SAR values for European countries: The SAR values below are only for devices developed for use in European countries. Maximum SAR for this model and conditions under which it was recorded Head SAR Body-worn SAR 0.516 W/kg 1.582 W/kg Body-worn SAR testing has been carried out at a separation distance of 0.5 cm. To meet RF exposure guidelines during body-worn operation, the device should be positioned at least this distance away from the body. For SAR values for all other countries: For SAR values specific to your model, visit www.samsung.com/sar and search for your region and device with the model number. Removing the battery To remove the battery, contact an authorised service centre. To obtain battery removal instructions, please visit www.samsung.com/global/ecodesign_energy. For your safety, you must not attempt to remove the battery. If the battery is not properly removed, it may lead to damage to the battery and device, cause personal injury, and/or result in the device being unsafe. Samsung does not accept liability for any damage or loss
(whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and instructions, other than death or personal injury caused by Samsungs negligence. Band and mode Band and mode Output power EGSM900 DCS1800 WCDMA 900/2100 LTE 1/3/7/8/20/28/38/40 Wi-Fi 2.4 GHz Bluetooth 2.4 GHz ANT+ 2.4 GHz Wi-Fi 5.15.7 GHz Wi-Fi 5.8 GHz MST 36 kHz NFC 13.56 MHz 33 dBm 30 dBm 24 dBm 23 dBm 20 dBm 20 dBm 20 dBm 23 dBm 25 mW 21 A/m at 0 m 42 dBA/m at 10 m The use of WLAN band is restricted to indoor use only. This restriction will be applied in all countries below. AT FI MT BE FR NL BG HR NO CH HU PL CY IE PT CZ IS RO DE IT SE DK LI SI EE LT SK ES LU TR EL LV UK Specific Absorption Rate (SAR) Certification Information Your device is a radio transmitter and receiver. It is designed and manufactured not to exceed the exposure limits for Radio Frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government. These FCC RF exposure limits are derived from the recommendations of two expert organizations: the National Council on Radiation Protection and Measurement
(NCRP) and the Institute of Electrical and Electronics Engineers (IEEE). In both cases, the recommendations were developed by scientific and engineering experts drawn from industry, government, and academia after extensive reviews of the scientific literature related to the biological effects of RF energy. The RF exposure limit set by the FCC for wireless mobile devices employs a unit of measurement known as the Specific Absorption Rate (SAR). The SAR is a measure of the rate of absorption of RF energy by the human body expressed in units of watts per kilogram (W/kg). The FCC SAR limit incorporates a substantial margin of safety to give additional protection to the public and to account for any variations in measurements. SAR tests are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum reported value. This is because the device is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output of the device. For more information about SAR, visit:
https://www.fcc.gov./general/radio-frequency-safety-0 www.fcc.gov/encyclopedia/specific-absorption-rate-
sar-cellular-telephones Before a new model device is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the SAR limit established by the FCC. Tests for each model are performed in positions and locations
(for example, at the ear, worn on the body, or worn on the wrist) as required by the FCC. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. This equipment complies with FCC RF Radiation exposure limits set forth for an uncontrolled environment. When using the wireless power sharing function, this equipment should be operated with a minimum distance of 20 centimeters between the device and your body. For typical operation, this device has been tested and meets FCC SAR guidelines. The FCC has granted an Equipment Authorization for this device with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR values for body-worn operations are measured when used with an accessory that contains no metal and that positions the device a minimum of 1.5 cm from the body. The FCC safety limit for body-worn SAR is 1.6 watts per kilogram (1.6 W/kg). This device has FCC ID: A3LSMG975KOR and Model Number:
SM-G975N. The FCC ID is also printed somewhere on the mobile device. Depending on the device, you may need to remove the battery to find the FCC ID. SAR information for this and other devices can be found on the FCC website at: www.fcc.gov/oet/ea/ Follow the instructions on the website to use the FCC ID to find SAR values for the device. SAR information for this device can also be found on Samsungs website at: www.samsung.com/sar FCC Part 15 Information and Notices Note: Any device that uses Bluetooth or Wi-Fi is subject to FCC Part 15. Any device with a power supply is subject to Part 15 which also covers both intentional radiators
(Bluetooth and Wi-Fi) and unintentional radiators (such as emissions from power supplies and circuit boards). Pursuant to Part 15.21 of the FCC Rules, you are cautioned that changes or modifications not expressly approved by Samsung could void your authority to operate the device. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/ TV technician for help. Responsible party - U.S. Contact Information Samsung Electronics America, Inc. QA Lab America 19 Chapin Rd. Building D, Pine Brook NJ 07058 Tel: 1-973-808-6375 Fax: 1-973-808-6361 FCC Notice The device may cause TV or radio interference if used in close proximity to receiving equipment. The FCC can require you to stop using the mobile device if such interference cannot be eliminated. Samsung mobile products and recycling WARNING! Never dispose of batteries in a fire because they may explode. Samsung cares for the environment and encourages its customers to properly dispose of Samsung Mobile Devices and Samsung accessories in accordance with local regulations. In some areas, disposal of these items in household or business trash may be prohibited. Proper disposal of your Device and its battery is not only important for safety, it benefits the environment. Weve made it easy for you to recycle your old Samsung Mobile Devices and batteries by working with respected take-back companies in every state in the country. Help us protect the environment - recycle!
For battery and cell phone recycling, go to call2recycle.org or call 1-800-822-8837. In addition, most carriers will provide a take-back option for proper disposal of products when purchasing new products. Dispose of other unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website:
www.samsung.com/recycling or call 1-800-SAMSUNG. Samsung Confidential3_FCC
| frequency | equipment class | purpose | ||
|---|---|---|---|---|
| 1 | 2019-02-13 | 2402 ~ 2480 | DSS - Part 15 Spread Spectrum Transmitter | Original Equipment |
| 2 | 5745 ~ 5825 | NII - Unlicensed National Information Infrastructure TX | ||
| 3 | 13.56 ~ 13.56 | DXX - Part 15 Low Power Communication Device Transmitter | ||
| 4 | 814.7 ~ 823.3 | PCE - PCS Licensed Transmitter held to ear | ||
| 5 | 0.11 ~ 0.148 | DCD - Part 15 Low Power Transmitter Below 1705 kHz | ||
| 6 | 2412 ~ 2472 | DTS - Digital Transmission System | ||
| 7 | JBP - Part 15 Class B Computing Device Peripheral | |||
| 8 | 859 ~ 894 | CXX - Communications Rcvr for use w/ licensed Tx and CBs |
| app s | Applicant Information | |||||
|---|---|---|---|---|---|---|
| 1 2 3 4 5 6 7 8 | Effective |
2019-02-13
|
||||
| 1 2 3 4 5 6 7 8 | Applicant's complete, legal business name |
Samsung Electronics Co Ltd
|
||||
| 1 2 3 4 5 6 7 8 | FCC Registration Number (FRN) |
0005810205
|
||||
| 1 2 3 4 5 6 7 8 | Physical Address |
19 Chapin Rd., Building D
|
||||
| 1 2 3 4 5 6 7 8 |
Pine Brook, New Jersey 07058
|
|||||
| 1 2 3 4 5 6 7 8 |
United States
|
|||||
| app s | TCB Information | |||||
| 1 2 3 4 5 6 7 8 | TCB Application Email Address |
L******@ul.com
|
||||
| 1 2 3 4 5 6 7 8 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
| 1 2 3 4 5 6 7 8 |
A2: Low Power Transmitters (except Spread Spectrum) and radar detectors operating above 1 GHz
|
|||||
| 1 2 3 4 5 6 7 8 |
B1: Commercial mobile radio services equipment in the following 47 CFR Parts 20, 22 (cellular), 24,25 (below 3 GHz) & 27
|
|||||
| 1 2 3 4 5 6 7 8 |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
|||||
| app s | FCC ID | |||||
| 1 2 3 4 5 6 7 8 | Grantee Code |
A3L
|
||||
| 1 2 3 4 5 6 7 8 | Equipment Product Code |
SMG975KOR
|
||||
| app s | Person at the applicant's address to receive grant or for contact | |||||
| 1 2 3 4 5 6 7 8 | Name |
J******** C****
|
||||
| 1 2 3 4 5 6 7 8 | Title |
General Manager
|
||||
| 1 2 3 4 5 6 7 8 | Telephone Number |
973-8********
|
||||
| 1 2 3 4 5 6 7 8 | Fax Number |
973-8********
|
||||
| 1 2 3 4 5 6 7 8 |
j******@samsung.com
|
|||||
| app s | Technical Contact | |||||
| n/a | ||||||
| app s | Non Technical Contact | |||||
| n/a | ||||||
| app s | Confidentiality (long or short term) | |||||
| 1 2 3 4 5 6 7 8 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
| 1 2 3 4 5 6 7 8 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
| 1 2 3 4 5 6 7 8 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 08/12/2019 | ||||
| if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
| app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
| 1 2 3 4 5 6 7 8 | Is this application for software defined/cognitive radio authorization? | No | ||||
| 1 2 3 4 5 6 7 8 | Equipment Class | DSS - Part 15 Spread Spectrum Transmitter | ||||
| 1 2 3 4 5 6 7 8 | NII - Unlicensed National Information Infrastructure TX | |||||
| 1 2 3 4 5 6 7 8 | DXX - Part 15 Low Power Communication Device Transmitter | |||||
| 1 2 3 4 5 6 7 8 | PCE - PCS Licensed Transmitter held to ear | |||||
| 1 2 3 4 5 6 7 8 | DCD - Part 15 Low Power Transmitter Below 1705 kHz | |||||
| 1 2 3 4 5 6 7 8 | DTS - Digital Transmission System | |||||
| 1 2 3 4 5 6 7 8 | JBP - Part 15 Class B Computing Device Peripheral | |||||
| 1 2 3 4 5 6 7 8 | CXX - Communications Rcvr for use w/ licensed Tx and CBs | |||||
| 1 2 3 4 5 6 7 8 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | GSM/WCDMA/LTE Phone + BT/BLE, DTS/UNII a/b/g/n/ac/ax, ANT+, NFC and WPT | ||||
| 1 2 3 4 5 6 7 8 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | Yes | ||||
| 1 2 3 4 5 6 7 8 | Modular Equipment Type | Does not apply | ||||
| 1 2 3 4 5 6 7 8 | Purpose / Application is for | Original Equipment | ||||
| 1 2 3 4 5 6 7 8 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
| 1 2 3 4 5 6 7 8 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
| 1 2 3 4 5 6 7 8 | Grant Comments | Power output listed is conducted. For satisfying FCC RF exposure compliance requirements, body-worn operations are restricted to belt-clips, holsters or similar accessories that have no metallic component in the assembly and must provide at least 15 mm separation between the device and the user's body. The highest reported SAR in this frequency band for head, body-worn accessory, product specific (wireless router) and simultaneous transmission use conditions are 0.79 W/kg, <0.10 W/kg, 0.21 W/kg and 1.57 W/kg respectively. | ||||
| 1 2 3 4 5 6 7 8 | Power output listed is conducted. This device supports 20 MHz, 40 MHz and 80 MHz operations in the 5 GHz band. For satisfying FCC RF exposure compliance requirements, body-worn operations are restricted to belt-clips, holsters or similar accessories that have no metallic component in the assembly and must provide at least 15 mm separation between the device and the user's body. The highest reported SAR for head, body-worn accessory, product specific (wireless router), product specific (phablet-10g), and simultaneous transmission (head/body and extremity) exposure conditions are 0.47 W/kg, 0.40 W/kg, 0.74 W/kg, 2.60 W/kg (10g), 1.59 W/kg, and 3.52 W/kg (10g) respectively. | |||||
| 1 2 3 4 5 6 7 8 | Output power listed is ERP for operations below 1 GHz and EIRP for operations above 1 GHz. LTE supports 5/10 MHz bandwidths in Band 13 and Band 17; 5/10/15/20 MHz bandwidths in Band 41; 1.4/3/5/10 MHz bandwidths in Band 5 and Band 12; 1.4/3/5/10/15 MHz bandwidths in Band 26; 1.4/3/5/10/15/20 MHz bandwidths in Band 2, Band 4, Band 25, and Band 66. This device contains functions that are not operational in U.S. Territories; filings under this FCC ID are approved only for U.S. operations. For satisfying FCC RF exposure compliance requirements, body-worn operations are restricted to belt-clips, holsters or similar accessories that have no metallic component in the assembly and must provide at least 15 mm separation between the device and the user's body. The highest reported SAR for head, body-worn accessory, product specific (wireless router), product specific (phablet-10g), and simultaneous transmission (head/body and extremity) exposure conditions are 0.29 W/kg, 0.79 W/kg, 1.28 W/kg, 3.22 W/kg (10g), 1.59 W/kg, and 3.52 W/kg (10g) respectively. | |||||
| 1 2 3 4 5 6 7 8 | Power output listed is conducted. This device supports 20 MHz operations. For satisfying FCC RF exposure compliance requirements, body-worn operations are restricted to belt-clips, holsters or similar accessories that have no metallic component in the assembly and must provide at least 15 mm separation between the device and the user's body. The highest reported SAR in this frequency band for head, body-worn accessory, product specific (wireless router) and simultaneous transmission use conditions are: 0.55 W/kg, 0.11 W/kg, 0.22 W/kg and 1.54 W/kg respectively. | |||||
| 1 2 3 4 5 6 7 8 | Is there an equipment authorization waiver associated with this application? | No | ||||
| 1 2 3 4 5 6 7 8 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
| app s | Test Firm Name and Contact Information | |||||
| 1 2 3 4 5 6 7 8 | Firm Name |
UL Verification Services Inc. (formerly UL CCS)
|
||||
| 1 2 3 4 5 6 7 8 | Name |
M******** M****
|
||||
| 1 2 3 4 5 6 7 8 | Telephone Number |
919 5********
|
||||
| 1 2 3 4 5 6 7 8 | Fax Number |
000-0********
|
||||
| 1 2 3 4 5 6 7 8 |
m******@ul.com
|
|||||
| Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
| 1 | 1 | 15C | CC | 2402.00000000 | 2480.00000000 | 0.0960000 | |||||||||||||||||||||||||||||||||||
| Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
| 2 | 1 | 15E | CC MO | 5180 | 5240 | 0.124 | |||||||||||||||||||||||||||||||||||
| 2 | 2 | 15E | CC MO | 5260 | 5320 | 0.118 | |||||||||||||||||||||||||||||||||||
| 2 | 3 | 15E | CC MO | 5500 | 5720 | 0.124 | |||||||||||||||||||||||||||||||||||
| 2 | 4 | 15E | CC MO | 5745 | 5825 | 0.109 | |||||||||||||||||||||||||||||||||||
| Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
| 3 | 1 | 15C | CC | 2402 | 2480 | ||||||||||||||||||||||||||||||||||||
| 3 | 2 | 15C | CC | 13.56 | 13.56 | ||||||||||||||||||||||||||||||||||||
| Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
| 4 | 1 | 22H | 824.2 | 848.8 | 1.603 | 2.5 ppm | 245KGXW | ||||||||||||||||||||||||||||||||||
| 4 | 2 | 22H | 824.2 | 848.8 | 0.359 | 2.5 ppm | 237KG7W | ||||||||||||||||||||||||||||||||||
| 4 | 3 | 22H | 826.4 | 846.6 | 0.197 | 2.5 ppm | 4M16F9W | ||||||||||||||||||||||||||||||||||
| 4 | 4 | 24E | 1850.2 | 1909.8 | 1.959 | 2.5 ppm | 245KGXW | ||||||||||||||||||||||||||||||||||
| 4 | 5 | 24E | 1850.2 | 1909.8 | 0.676 | 2.5 ppm | 239KG7W | ||||||||||||||||||||||||||||||||||
| 4 | 6 | 24E | 1852.4 | 1907.6 | 0.355 | 2.5 ppm | 4M17F9W | ||||||||||||||||||||||||||||||||||
| 4 | 7 | 27 | 1712.4 | 1752.6 | 0.257 | 2.5 ppm | 4M16F9W | ||||||||||||||||||||||||||||||||||
| 4 | 8 | 24E | 1860 | 1900 | 0.355 | 2.5 ppm | 17M9G7W | ||||||||||||||||||||||||||||||||||
| 4 | 9 | 24E | 1860 | 1900 | 0.302 | 2.5 ppm | 17M9D7W | ||||||||||||||||||||||||||||||||||
| 4 | 1 | 24E | 1857.5 | 1902.5 | 0.363 | 2.5 ppm | 13M4G7W | ||||||||||||||||||||||||||||||||||
| 4 | 11 | 24E | 1855 | 1905 | 0.309 | 2.5 ppm | 8M97D7W | ||||||||||||||||||||||||||||||||||
| 4 | 12 | 27 | 1720 | 1745 | 0.309 | 2.5 ppm | 17M9G7W | ||||||||||||||||||||||||||||||||||
| 4 | 13 | 27 | 1720 | 1745 | 0.275 | 2.5 ppm | 17M9D7W | ||||||||||||||||||||||||||||||||||
| 4 | 14 | 22H | 829 | 844 | 0.211 | 2.5 ppm | 8M95G7W | ||||||||||||||||||||||||||||||||||
| 4 | 15 | 22H | 829 | 844 | 0.127 | 2.5 ppm | 8M95D7W | ||||||||||||||||||||||||||||||||||
| 4 | 16 | 22H | 825.5 | 847.5 | 0.226 | 2.5 ppm | 2M69G7W | ||||||||||||||||||||||||||||||||||
| 4 | 17 | 22H | 825.5 | 847.5 | 0.14 | 2.5 ppm | 2M69D7W | ||||||||||||||||||||||||||||||||||
| 4 | 18 | 27 | 704 | 711 | 0.13 | 2.5 ppm | 8M96G7W | ||||||||||||||||||||||||||||||||||
| 4 | 19 | 27 | 704 | 711 | 0.114 | 2.5 ppm | 8M95D7W | ||||||||||||||||||||||||||||||||||
| 4 | 2 | 27 | 701.5 | 713.5 | 0.14 | 2.5 ppm | 4M49G7W | ||||||||||||||||||||||||||||||||||
| 4 | 21 | 27 | 700.5 | 714.5 | 0.122 | 2.5 ppm | 2M70D7W | ||||||||||||||||||||||||||||||||||
| 4 | 22 | 27 | 782 | 782 | 0.104 | 2.5 ppm | 8M95G7W | ||||||||||||||||||||||||||||||||||
| 4 | 23 | 27 | 782 | 782 | 0.073 | 2.5 ppm | 8M96D7W | ||||||||||||||||||||||||||||||||||
| 4 | 24 | 27 | 779.5 | 784.5 | 0.106 | 2.5 ppm | 4M50G7W | ||||||||||||||||||||||||||||||||||
| 4 | 25 | 27 | 779.5 | 784.5 | 0.092 | 2.5 ppm | 4M51D7W | ||||||||||||||||||||||||||||||||||
| 4 | 26 | 27 | 709 | 711 | 0.13 | 2.5 ppm | 8M96G7W | ||||||||||||||||||||||||||||||||||
| 4 | 27 | 27 | 709 | 711 | 0.099 | 2.5 ppm | 8M96D7W | ||||||||||||||||||||||||||||||||||
| 4 | 28 | 27 | 706.5 | 713.5 | 0.133 | 2.5 ppm | 4M51D7W | ||||||||||||||||||||||||||||||||||
| 4 | 29 | 24E | 1860 | 1905 | 0.398 | 2.5 ppm | 17M9G7W | ||||||||||||||||||||||||||||||||||
| 4 | 3 | 24E | 1860 | 1905 | 0.331 | 2.5 ppm | 17M9D7W | ||||||||||||||||||||||||||||||||||
| 4 | 31 | 9 | 821.5 | 821.5 | 0.193 | 2.5 ppm | 13M4G7W | ||||||||||||||||||||||||||||||||||
| 4 | 32 | 9 | 821.5 | 821.5 | 0.153 | 2.5 ppm | 13M4D7W | ||||||||||||||||||||||||||||||||||
| 4 | 33 | 9 | 814.7 | 823.3 | 0.164 | 2.5 ppm | 1M08D7W | ||||||||||||||||||||||||||||||||||
| 4 | 34 | 22H | 831.5 | 841.5 | 0.18 | 2.5 ppm | 13M4G7W | ||||||||||||||||||||||||||||||||||
| 4 | 35 | 22H | 831.5 | 841.5 | 0.16 | 2.5 ppm | 13M4D7W | ||||||||||||||||||||||||||||||||||
| 4 | 36 | 22H | 829 | 844 | 0.176 | 2.5 ppm | 8M96G7W | ||||||||||||||||||||||||||||||||||
| 4 | 37 | 22H | 829 | 844 | 0.153 | 2.5 ppm | 8M97D7W | ||||||||||||||||||||||||||||||||||
| 4 | 38 | 27 | 2506 | 2680 | 0.182 | 2.5 ppm | 17M9G7W | ||||||||||||||||||||||||||||||||||
| 4 | 39 | 27 | 2506 | 2680 | 0.115 | 2.5 ppm | 17M9D7W | ||||||||||||||||||||||||||||||||||
| 4 | 4 | 27 | 2501 | 2685 | 0.12 | 2.5 ppm | 8M93D7W | ||||||||||||||||||||||||||||||||||
| 4 | 41 | 27 | 1720 | 1770 | 0.275 | 2.5 ppm | 17M9G7W | ||||||||||||||||||||||||||||||||||
| 4 | 42 | 27 | 1720 | 1770 | 0.245 | 2.5 ppm | 17M9D7W | ||||||||||||||||||||||||||||||||||
| Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
| 5 | 1 | 15C | CC | 0.11000000 | 0.14800000 | ||||||||||||||||||||||||||||||||||||
| Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
| 6 | 1 | 15C | CC | 2402 | 2480 | 0.0092 | |||||||||||||||||||||||||||||||||||
| 6 | 2 | 15C | CC MO | 2412 | 2472 | 0.097 | |||||||||||||||||||||||||||||||||||
| Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
| 7 | 1 | 15B | CC | ||||||||||||||||||||||||||||||||||||||
| Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
| 8 | 1 | 15B | CC | 859 | 894 | ||||||||||||||||||||||||||||||||||||
| 8 | 2 | 15B | CC | 729 | 746 | ||||||||||||||||||||||||||||||||||||
| 8 | 3 | 15B | CC | 746 | 756 | ||||||||||||||||||||||||||||||||||||
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC