FCC ID: A3LSMG977KOR Portable Handset

 

User Manual

G977 SM-G977B English (EU). 01/2015. Rev.1.0 www.samsung.com Table of Contents Read me first Package contents Device layout SIM or USIM card Basics 4 5 6 8 11 Battery 15 Turning the device on and off 16 Touchscreen 19 Home screen 25 Lock screen 27 Notification panel 30 Entering text 33 Screen capture 33 Opening apps 34 Multi window 38 Device and data management 44 Connecting to a TV 46 Emergency mode Introduction Settings 47 47 Wi-Fi 49 Bluetooth 51 Tethering and Mobile hotspot 52 Flight mode 52 Data usage 53 Mobile networks 2 53 More 58 Sound and notification 58 Display 59 Motions & gestures 59 Applications 60 Wallpaper 60 Themes 60 Lock screen & security 65 Privacy & safety 68 Easy mode 68 Accessibility 69 Accounts 70 Backup and reset 70 Language and input 71 Battery 71 Storage 72 Date and time 72 User manual 72 About device Installing or uninstalling apps Applications 73 74 Phone 77 Contacts 79 Messages 80 81 Email Internet Table of Contents 82 Camera 98 Gallery 99 Smart Manager 100 S Planner 102 S Health 105 S Voice 106 Music 107 Video 107 Voice Recorder 110 My Files 110 Memo 111 Clock 112 Calculator 113 Google apps 115 Microsoft apps Appendix 116 Accessibility 131 Troubleshooting 136 Removing the battery (non-removable type) 3 Basics Read me first Please read this manual before using the device to ensure safe and proper use.

Descriptions are based on the devices default settings.

Some content may differ from your device depending on the region, service provider, model specifications, or devices software.

Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the devices specifications and the environment that it is used in.

Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.

Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.

You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.

Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

Modifying the devices operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.

PhonStatus

Supprted features may differ

4 Basics Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Notice: notes, usage tips, or additional information Package contents Check the product box for the following items:

Device

Quick start guide

The items supplied with the device and any available accessories may vary depending on the region or service provider.

The supplied items are designed only for this device and may not be compatible with other devices.

Appearances and specifications are subject to change without prior notice.

You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.

Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website. 5 Basics Device layout SIM card tray LED indicator Proximity/Light sensor Touchscreen Recents key Headset jack Microphone Multipurpose jack Microphone Infrared port Rear camera Speaker Front camera Power key Home key (Fingerprint recognition sensor) Back key Loud speaker Microphone GPS antenna Volume key Flash NFC antenna/Wireless charging coil Main antenna 6 Basics Keys Key

Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery.

Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

Do not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water. Power Recents Home Back Volume Function

Press and hold to turn the device on or off.

Press to turn on or lock the screen.

Tap to open the list of recent apps.

Tap and hold to launch the split screen view.

Press to turn on the screen while the screen is locked.

Press to return to the Home screen.

Press and hold to launch Google.

Tap to return to the previous screen.

Press to adjust the device volume. 7 Basics SIM or USIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider.

Only nano-SIM cards work with the device.

Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.

Insert the ejection pin into the hole on the SIM card tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Pull out the SIM card tray gently from the SIM card tray slot. 8 Basics

Place the SIM or USIM card on the SIM card tray with the gold-coloured contacts facing downwards. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

Insert the SIM card tray back into the SIM card tray slot. 9 Basics Removing the SIM or USIM card

Insert the ejection pin into the hole on the SIM card tray to loosen the tray.

Pull out the SIM card tray gently from the SIM card tray slot.

Remove the SIM or USIM card.

Insert the SIM card tray back into the SIM card tray slot. 10 Basics Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.

When the battery power is low, the battery icon appears empty.

If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.

If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid disconnecting from the network or losing power during a data transfer, always use these apps after fully charging the battery.

Using a power source other than the USB power adaptor, such as a computer, may result in a slower charging speed due to a lower electric current. Connect the USB cable to the USB power adaptor, and then plug the end of the USB cable into the multipurpose jack. 11 Basics Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

The device can be used while it is charging, but it may take longer to fully charge the battery.

If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.

While charging, the device and the charger may heat up. This is normal and should not affect the devices lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.

If the device is not charging properly, take the device and the charger to a Samsung Service Centre. After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket. To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging. Reducing the battery consumption Your device provides various options that help you conserve battery power.

Optimise the device using the Smart manager.

When you are not using the device, switch to sleep mode by pressing the Power key.

Activate power saving mode.

Close unnecessary apps.

Deactivate the Bluetooth feature when not in use.

Deactivate the Wi-Fi feature when not in use.

Deactivate auto-syncing of apps.

Decrease the backlight time.

Decrease the screen brightness. 12 Basics Fast charging The device has a built-in fast charging feature. You can use this feature to charge the battery more quickly while the device or its screen is turned off. About Fast charging

Fast charging uses battery charging technology that charges the battery faster by increasing the charging power. The device supports Samsungs Adaptive fast charging feature and Qualcomm Quick Charge 2.0.

To use Fast charging on your device, connect it to a battery charger that supports Adaptive fast charging or Quick Charge 2.0.

Increasing the charging speed To increase the charging speed, turn the device or its screen off when you charge the battery.

While charging the battery when the device is turned off, the screen.

You cannot use the fast charging feature when the screen is turned on. Turn off the screen to increase the charging speed. icon appears on the

You cannot use the built-in fast charging feature when you charge the battery using a standard battery charger.

If the device heats up or the ambient air temperature rises, the charging speed may decrease automatically. This is a normal operating condition to prevent damage to the device. 13 FCC Notice The device may cause TV or radio interference if used in close proximity to receiving equipment. The FCC can require you to stop using the mobile device if such interference cannot be eliminated. This equipment complies with FCC RF Radiation exposure limits set forth for an uncontrolled environment. When using the wireless power sharing function, this equipment should be operated with a minimum distance of 20 centimeters between the device and your body. Basics Wireless charging The device has a built-in wireless charging coil. You can charge the battery using a wireless charging pad (sold separately).

Place the centre of the devices back on the centre of the charging pad. You can check the remaining charge time on the screen. The actual remaining time may vary depending on the charging conditions.

After fully charging, disconnect the device from the charging pad.

You can check the batterys charging status from the battery icon on the screen.

When there are foreign materials between the device and the wireless charging pad, the device may not charge properly.

If you use the wireless charging pad in areas with weak signals, you may lose reception. Power saving mode Save the battery power by limiting the devices functions. On the Home screen, tap Apps Settings Battery Power saving mode, and then tap the switch to activate it. To automatically activate power saving mode when the remaining battery power reaches the preset level, tap Enable Power saving mode when and select an option. To set the device to disable sync in the background while using a mobile network, tap the Restrict background data switch to activate it. 14 Basics Ultra power saving mode Use this mode to extend the devices battery power. In ultra power saving mode, the device performs the following:

Displays colours on the screen as grey tones.

Restricts the available apps to essential and selected apps only.

Deactivates the mobile data connection when the screen turns off.

Deactivates the Wi-Fi and Bluetooth features.

On the Home screen, tap Apps Settings Battery Ultra power saving mode, and then tap the switch to activate it. To deactivate ultra power saving mode, tap MORE Disable ultra power saving mode. The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on-

screen instructions to set up your device. To turn off the device, press and hold the Power key, and then tap Power off.

If your device is frozen and unresponsive, press and hold the Power key and the Volume key down simultaneously for more than 7 seconds to restart it.

Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals. 15 Basics Touchscreen

Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.

To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.

The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.

Leaving the touchscreen idle for extended periods may result in afterimages

(screen burn-in) or ghosting. Turn off the touchscreen when you do not use the device.

It is recommended to use fingers when you use the touchscreen. Tapping To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger. 16 Basics Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return. 17 Basics Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out. 18 Basics Home screen Home screen The Home screen is the starting point for accessing all of the devices features. It displays widgets, shortcuts to apps, and more. To view other panels, swipe to the left or right, or tap one of the screen indicators at the bottom of the screen. A widget An app Favourite apps A folder Screen indicators Apps screen icon 19 Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.

Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.

Widgets: Add widgets to the Home screen. Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen.

Themes: Change the devices theme. Visual elements of interface, such as colours, icons, and wallpapers, will change depending on the selected theme.

Screen grid: Change the size of the grid to display more or less items on the Home screen. 20 Basics Flipboard Briefing View the latest articles in various categories. You can get up to date on news that interests you using this feature. On the Home screen, tap or downwards to browse articles in each news category. To deactivate Flipboard Briefing, tap and hold an empty area on the Home screen. Then, swipe to the right and deselect the tick box at the top of the Flipboard Briefing panel. or swipe to the right to open Flipboard Briefing. Swipe upwards Adding items Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen. To add widgets, tap and hold an empty area on the Home screen, tap Widgets, tap and hold a widget, and then drag it to the Home screen. Moving and removing an item Tap and hold an item on the Home screen, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen. To remove an item, tap and hold the item. Then, drag it to Remove at the top of the screen. 21 Basics Creating folders

On the Home screen, tap and hold an app, and then drag it over another app.

Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created.

Tap the area above the horizontal line and enter a folder name. To change the folder colour, tap

. To add more apps to the folder, tap and hold another app, and then drag it to the folder. Managing panels On the Home screen, tap and hold an empty area to add, move, or remove a panel. To add a panel, swipe to the left, and then tap To move a panel, tap and hold a panel preview, and then drag it to a new location. To remove a panel, tap and hold a panel preview, and then drag it to Remove at the top of the screen. To set a panel as the main Home screen, tap

. 22 Basics Apps screen The Apps screen displays icons for all apps, including newly installed apps. On the Home screen, tap Apps to open the Apps screen. To view other panels, swipe to the left or right, or select a screen indicator at the bottom of the screen. Moving items On the Apps screen, tap EDIT. Tap and hold an item and drag it to a new location. To move the item to another panel, drag it to the side of the screen. Creating folders

On the Apps screen, tap EDIT.

Tap and hold an app, and then drag it over another app.

Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created. 23 Basics

Tap the area above the horizontal line and enter a folder name. To change the folder colour, tap

. To add more apps to the folder, tap and hold another app, and then drag it to the folder. Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen. Icon

/

Meaning No signal Signal strength Roaming (outside of normal service area) GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA+ network connected LTE network connected (LTE-enabled models) Wi-Fi connected Bluetooth feature activated GPS activated Call in progress Missed call New text or multimedia message Alarm activated Mute mode activated Vibration mode activated 24 Basics Icon Meaning Flight mode activated Error occurred or caution required Battery power level Lock screen Locking and unlocking the screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, press the Power key or the Home key and swipe in any direction. You can change the way that you lock the screen to prevent others from accessing your personal information. On the Apps screen, tap Settings Lock screen & security Screen lock type, and then select a screen lock method. The device requires an unlock code whenever unlocking it. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. 25 Basics Pattern Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it. Set a backup PIN to unlock the screen when you forget the pattern. PIN A PIN consists of numbers only. Enter at least four numbers, and then enter the password again to verify it. Password A password consists of characters and numbers. Enter at least four characters including numbers and symbols, and then enter the password again to verify it. Fingerprint Register your fingerprints to unlock the screen. Refer to Fingerprint recognition for more information. Dynamic lock screen Set the locked screens wallpaper to change automatically based on your settings, your location and weather, and your interests.

On the Home screen, tap and hold an empty area, and then tap Wallpapers. Alternatively, on the Apps screen, tap Settings Wallpaper.

Tap

Lock screen.

Select a wallpaper option.

From Gallery: Select images from Gallery. The device will display the images on the locked screen at the interval you set.

Live weather: The device will display high quality images on the locked screen based on the time, weather, and your location information.

My interests: Select categories that interest you. The device will display high quality images on the locked screen based on your interests.

You may incur additional charges when using this feature.

This feature may not work properly depending on your region. 26 Basics Notification panel Using the notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen. You can use the following functions on the notification panel. Activate or deactivate options. Tap and hold a button to view more detailed settings. Launch S Finder. Tap a notification and perform various actions. Rearrange quick setting buttons. Launch Settings. Adjust the brightness. Launch Quick Connect. Clear all notifications. Rearranging quick setting buttons To rearrange quick setting buttons on the notification panel, tap EDIT, tap and hold an item, and then drag the item to another location. 27 Basics S Finder Search for a wide variety of content with a keyword. Searching for content on the device Open the notification panel and tap S Finder. Enter a keyword in the search field or tap To get more refined results, tap the filter buttons under the search field, and then select filter details. and say a keyword. Setting search categories You can set search categories to search for content in specific search fields. Tap MORE Select search locations and select categories. Quick Connect Automatically search for nearby devices and quickly connect to them.

When connecting to a device that does not support the Quick connect feature, ensure that Wi-Fi Direct or the Bluetooth feature is activated.

Connection methods may vary depending on the type of connected devices or the shared content. Connecting to other devices

Open the notification panel and tap Quick Connect. When the panel opens, the Wi-Fi and the Bluetooth features are activated automatically and the device searches for nearby devices. The list of devices registered to your Samsung account appears at the top of the screen. 28 Basics

Select a device from the list and connect to it by following the on-screen instructions. The next steps may vary depending on the connected device. To allow nearby devices to search for your device and connect to it, tap MORE Set device visibility Device visibility, and then select an option. Re-searching for devices If the desired device does not appear in the list, search for the device. Tap REFRESH and select the device from the list of detected devices. Deactivating the Quick connect feature

. To deactivate the Quick connect feature, tap Sharing content Share content with the connected devices.

Open the notification panel and tap Quick Connect.

Select a device from the list of detected devices.

Tap Send content and select a media category.

Follow the on-screen instructions to send content to the connected device. The next steps may vary depending on the selected media category. 29 Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create memos, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Enter uppercase. For all caps, tap it twice. Enter punctuation marks. Change the keyboard settings. Delete a preceding character. Break to the next line. Enter a space. Changing the input language Tap two or more languages, you can switch between the input languages by swiping to the left or right on the space key.

Select input languages, and then select the languages to use. When you select Changing the keyboard layout Tap

, select a language under Input languages, and then select a keyboard layout to use. On 3x4 keyboard, a key has three or four characters. To enter a character, tap the corresponding key repeatedly until the desired character appears. 30 Basics Additional keyboard functions Tap and hold depending on the last function that was used. to use various functions. Other icons may appear instead of the icon

: Enter text by voice. Open the keyboard. Change the language. Start or pause entering text by voice.

: Add an item from the clipboard.

: Enter emoticons.

: Switch to the floating keyboard. You can move the keyboard to another location by

dragging the tab. Switch to the standard keyboard.

: Change the keyboard settings. 31 Basics Copying and pasting

Tap and hold over text.

Drag

Tap Copy or Cut. or to select the desired text, or tap Select all to select all text. The selected text is copied to the clipboard.

Place the cursor where the text is to be inserted and tap

Paste. To paste text that you have previously copied, tap Clipboard and select the text. Dictionary Look up definitions for words while using certain features, such as when browsing webpages.

Tap and hold over a word that you want to look up. If the word you want to look up is not selected, drag to select the desired text. or

Tap Dictionary on the options list. If a dictionary is not preinstalled on the device, tap

View the definition in the dictionary pop-up window. next to a dictionary to download it. To switch to the full screen view, tap definitions. In the detailed view, tap SEARCH WEB to use the word as a search term. Tap the definition on the screen to view more to add the word to your favourite words list or tap 32 Basics Screen capture Capture a screenshot while using the device. Press and hold the Home key and the Power key simultaneously. You can view captured images in Gallery. You can also capture screenshots by swiping your hand to the left or right across the screen. Refer to Motions & gestures for more information. It is not possible to capture a screenshot while using some apps and features. Opening apps On the Home screen or the Apps screen, select an app icon to open it. To open an app from the list of recently used apps, tap and select a recent app window. Closing an app Tap tap CLOSE ALL. and drag a recent app window to the left or right to close it. To close all running apps, 33 Basics Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view 34 Basics Split screen view

Tap

Swipe upwards or downwards and tap to open the list of recently used apps. on a recent app window. The selected app will launch in the upper window.

Select another app to launch. You can also launch the split screen view by tapping and holding

. 35 Basics Using additional options When using apps in the split screen view, select an app window and tap the circle between the app windows to access the following options:

: Switch locations between app windows.

: Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window. Some apps may not support this feature.

: Minimise the window.

: Maximise the window.

: Close the app. 36 Basics Adjusting the window size Drag the circle between the app windows up or down to adjust the size of the windows. Pop-up view

On the Apps screen, launch an app to use in the pop-up view.

Drag down diagonally from either end of the top edge. The app screen will appear in the pop-up view. Drag and drop content. Minimise the window. Close the app. Maximise the window. 37 Basics Moving pop-up windows To move a pop-up window, tap and hold the circle on a window and drag it to a new location. Launching the pop-up view from the split screen view

On the split screen view, tap an app window to launch it in the pop-up view.

Tap and hold the circle between the app windows. The selected app will launch in the pop-up view. Device and data management Transferring data from your previous device Using a backup account You can transfer backup data from your previous device to your new device using your Google or Samsung account. Using a Google account

Tap Settings on the Apps screen.

Tap Backup and reset and tap the Back up my data switch to activate it. 38 Basics

Tap Backup account and select an account as the backup account. To restore data using a Google account, open the Apps screen, tap Settings Backup and reset, and then tap the Automatic restore switch to activate it. When you reinstall apps, backed up settings and data will be restored. Using a Samsung account On the Apps screen, tap Settings Backup and reset Back up my data, select the items to back up, and then tap BACK UP NOW. To set the device to automatically back up data, tap the Auto back up switch to activate it. To restore data using a Samsung account, open the Apps screen and tap Settings Backup and reset Restore. Current data will be deleted from the device to restore the selected items. Using Samsung Smart Switch You can transfer data from a previous device to your new device via Samsung Smart Switch. The following versions of Samsung Smart Switch are available.

Mobile version (Smart Switch Mobile): Transfer data between mobile devices. You can download the app from GALAXY Apps or Play Store.

Computer version: Transfer data between your device and a computer. You can download the app from www.samsung.com/smartswitch.

Samsung Smart Switch is not supported on some devices or computers.

Visit www.samsung.com/smartswitch for more information. 39 Basics Transferring data from a mobile device Transfer data from your previous device to your new device. The following actions are an example of transferring data from your previous Android device. To import data from a mobile device with a different operating system, refer to the on-screen instructions.

When you turn on your new device for the first time, tap START in the Smart Switch installation pop-up window to install the app. If the Smart Switch installation pop-up window does not appear on the screen, you can download the app from GALAXY Apps or Play Store.

On your previous device, download and install Smart Switch from GALAXY Apps or Play Store.

Launch Smart Switch Mobile on both devices.

On your previous device, tap ANDROID TO GALAXY.

On your previous device, tap SEND CONTENT. Then, on your new device, tap RECEIVE CONTENT. The devices will automatically connect.

On your previous device, select data to send to your new device and tap SEND.

On your new device, tap OK on the connection request pop-up window to receive the data. The data transfer will begin.

On both devices, tap FINISH when the data transfer is complete. 40 Basics Transferring data from a computer Back up data from your previous device to a computer and import the data to your new device. If your previous device is a Samsung device, follow the instructions below. If your previous device is not a Samsung device, back up data to a computer using a program provided by the devices manufacturer. Then, follow the instructions below starting from the fifth step.

On the computer, visit www.samsung.com/smartswitch to download Smart Switch.

On the computer, launch Smart Switch.

Connect your previous device to the computer using the USB cable.

On the computer, follow the on-screen instructions to back up data from the device. To select data to back up, tap Settings Back up, and then select data.

Disconnect your previous device from the computer. Then, connect your new device to the computer using the USB cable. If your previous device is not a Samsung device, download and launch Smart Switch on the computer before moving on to the next step.

On the computer, follow the on-screen instructions to transfer data to your new device. 41 Basics Using the device as a removable disk for data transfer Move audio, video, image, or other types of files from the device to the computer, or vice versa. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage. The devices may not connect properly if they are connected via a USB hub. Directly connect the device to the computers USB port.

Connect the device to the computer using the USB cable.

Open the notification panel, and then tap Connected as a media device Media device (MTP). Tap Camera (PTP) if your computer does not support Media Transfer Protocol (MTP) or not have any appropriate driver installed.

Transfer files between your device and the computer. Updating the device The device can be updated to the latest software. Updating over the air The device can be directly updated to the latest software by the firmware over-the-air (FOTA) service. On the Apps screen, tap Settings About device Software update Update now. Tick Auto update to automatically check for available updates. To download updates only when a Wi-Fi connection is activated, tick Wi-Fi only. 42 Basics Updating with Smart Switch Connect the device to a computer and update the device to the latest software.

On the computer, visit www.samsung.com/smartswitch to download and install Smart Switch.

On the computer, launch Smart Switch.

Connect the device to the computer using a USB cable.

On the connection window, tap the update button.

Do not turn off the computer or disconnect the USB cable while the device is updating.

While updating the device, do not connect other media devices to the computer. Doing so may interfere with the update process. Before updating, disconnect all other media devices from the computer. Performing a data reset Delete all settings and data on the device. Before performing a factory data reset, ensure you back up all important data stored on the device. Refer to Using a Google account or Using a Samsung account for more information. On the Apps screen, tap Settings Backup and reset Factory data reset RESET DEVICE ERASE EVERYTHING. The device automatically restarts. 43 Basics Connecting to a TV Introduction Register a TV to your device to easily share content between them. Some files may be buffered during playback, depending on the network connection. Registering a TV Register a TV to your device. Once you register a TV, you can easily share the screen between your device and TV.

Turn on the TV and place your device close to the TV.

Open the notification panel and tap Quick Connect.

Select the TV and tap Register TV. Sharing screen You can mirror your devices screen on a TV or vice versa. This feature is compatible with Samsungs 2015 Smart TV 5500 Series or higher. Mirroring your device screen to a TV When your device recognises the registered TV while you are watching a video, the will appear on the device. Tap the icon to stream the video from your device to your TV. If you tap the icon when your TV is off, the TV will turn on and your devices screen will appear on the TV screen. icon 44 Basics Mirroring a TV screen to your device

Open the notification panel and tap Quick Connect. The registered TV appears on the list.

Select the registered TV.

Tap TV to mobile device. The TV screen will appear on your device. Using the Briefing on TV feature Your registered TV turns on automatically according to the preset time set on your device and displays the time, weather, and your schedule information on the screen. To use this feature, your device and the TV must be connected to the same access point. This feature is compatible with Samsungs 2015 Smart TV 5500 Series or higher.

Open the notification panel and tap Quick Connect. The registered TV will appear on the list.

Select the registered TV.

Tap Briefing on TV. 45 Basics Emergency mode Emergency mode changes the screen to grey tones to reduce battery consumption. Some apps and functions will be restricted. Activating emergency mode Press and hold the Power key, and then tap Emergency mode. Turn on the flash. Send your current location information in a message. Access additional options. Sound alarms. Make a call. Browse the Internet. Add more apps to use. Remaining battery power and usage time left Make an emergency call. The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. Deactivating emergency mode To deactivate emergency mode, tap MORE Disable Emergency mode. Alternatively, press and hold the Power key, and then tap Emergency mode DISABLE. 46 Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. On the Apps screen, tap Settings. To search for settings by entering keywords, tap SEARCH. To edit the list of frequently used settings, tap EDIT. Then, tick items to add or deselect items to remove. Wi-Fi Connecting to a Wi-Fi network Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.

Your device uses a non-harmonised frequency and is intended for use in all European countries. The WLAN can be operated in the EU without restriction indoors, but cannot be operated outdoors.

Turn off Wi-Fi to save the battery when not in use.

On the Settings screen, tap Wi-Fi, and then tap the switch to activate it.

Select a network from the Wi-Fi networks list. Networks that require a password appear with a lock icon. 47 Settings

Tap CONNECT. Once the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device connecting to the network automatically, tap and hold the network from the list of networks and tap Forget network. Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.

On the Settings screen, tap Wi-Fi, and then tap the switch to activate it.

Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.

Select a device to connect to. The devices will be connected when the other device accepts the Wi-Fi Direct connections request. Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device.

Tap Gallery on the Apps screen.

Select an image.

Tap Share Wi-Fi Direct, select a device to transfer the image to, and then tap SHARE.

Accept the Wi-Fi Direct connection request on the other device. If the devices are already connected, the image will be sent to the other device without the connection request procedure. 48 Settings Ending the device connection

Tap Wi-Fi on the Settings screen.

Tap Wi-Fi Direct. The device displays the connected devices in the list.

Tap the device name to disconnect the devices. Bluetooth Introduction Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.

Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth.

Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.

Some devices, especially those that are not tested or approved by the Bluetooth SIG, may be incompatible with your device.

Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. 49 Settings Pairing with other Bluetooth devices

On the Settings screen, tap Bluetooth, and then tap the switch to activate it. The detected devices are listed.

Select a device to pair with. If your device has paired with the device before, tap the device name without confirming the auto-generated passkey. If the device you want to pair with is not in the list, request that the device turns on its visibility option. Refer to the other devices user manuals. Your device is visible to other devices while the Bluetooth settings screen is open.

Accept the Bluetooth connection request on your device to confirm. The devices will be connected when the other device accepts the Bluetooth connection request. Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device.

Tap Gallery on the Apps screen.

Select an image.

Tap Share Bluetooth, and then select a device to transfer the image to. If the device you want to pair with is not in the list, request that the device turns on its visibility option.

Accept the Bluetooth connection request on the other device. 50 Settings Unpairing Bluetooth devices

Tap Bluetooth on the Settings screen. The device displays the paired devices in the list. next to the device name to unpair.

Tap

Tap Unpair. Tethering and Mobile hotspot Use the device as a mobile hotspot to share the devices mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Tethering and Mobile hotspot. You may incur additional charges when using this feature.

Mobile hotspot: Use the mobile hotspot to share the devices mobile data connection with computers or other devices.

Bluetooth tethering: Use Bluetooth tethering to share the devices mobile data connection with computers or other devices via Bluetooth.

USB tethering: Use USB tethering to share the devices mobile data connection with a computer via USB. When connected to a computer, the device is used as a wireless modem for the computer. Using the mobile hotspot Use your device as a mobile hotspot to share your devices mobile data connection with other devices.

On the Settings screen, tap Tethering and Mobile hotspot Mobile hotspot. 51 Settings

Tap the switch to activate it. icon appears on the status bar. Other devices can find your device in the Wi-Fi The networks list. To set a password for the mobile hotspot, tap MORE Configure hotspot and select the level of security. Then, enter a password and tap SAVE.

On the other devices screen, search for and select your device from the Wi-Fi networks list.

On the connected device, use the devices mobile data connection to access the Internet. Flight mode This disables all wireless functions on your device. You can use only non-network services. On the Settings screen, tap Flight mode. Data usage Keep track of your data usage amount and customise the settings for the limitation. On the Settings screen, tap Data usage.

Mobile data: Set the device to use data connections on any mobile network.

Set mobile data limit: Set a limit for mobile data usage. To change the monthly reset date for the monitoring period, tap

Change cycle. Limiting data usage

On the Settings screen, tap Data usage and tap the Set mobile data limit switch to activate it.

Drag the limit adjustment bar upwards or downwards to set the limit.

Drag the warning adjustment bar upwards or downwards to set a data usage alert level. The device will alert you when the warning level is reached. 52 Settings Mobile networks Configure your mobile network settings. On the Settings screen, tap Mobile networks.

Data roaming: Set the device to use data connections when you are roaming.

Access Point Names: Set up access point names (APNs).

Network mode: Select a network type.

Network operators: Search for available networks and manually register a network. More Customise settings to control other features. On the Settings screen, tap More.

NFC: Change settings for using the NFC feature. Refer to NFC for more information.

Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files. Refer to Printing for more information.

MirrorLink: Use the MirrorLink feature to control your devices MirrorLink apps on the vehicles head unit monitor. Refer to MirrorLink for more information.

Download booster: Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. Refer to Download booster for more information.

VPN: Set up and connect to virtual private networks (VPNs).

Default messaging app: Select the default app to use for messaging.

53 Settings NFC Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains a built-in NFC antenna. Handle the device carefully to avoid damaging the NFC antenna. Using the NFC feature Use the NFC feature to send images or contacts to other devices, and read product information from NFC tags. If you insert a SIM or USIM card that has a payment feature, you can use the device to make payments conveniently.

On the Settings screen, tap More NFC, and then tap the switch to activate it.

Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the devices screen is unlocked. Otherwise, the device will not read NFC tags or receive data. 54 Settings Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider.

On the Settings screen, tap More NFC, and then tap the switch to activate it.

Touch the NFC antenna area on the back of your device to the NFC card reader. To set the default payment app, tap Tap and pay and select an app. The payment services list may not include all available payment apps. Sending data Allow data exchange when your devices NFC antenna touches the other devices NFC antenna.

On the Settings screen, tap More NFC, and then tap the switch to activate it.

Tap Android Beam and tap the switch to activate it.

Select an item and touch the other devices NFC antenna to your devices NFC antenna.

When Touch to beam. appears on the screen, tap your devices screen to send the item. If both devices try to send data simultaneously, the file transfer may fail. 55 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.

On the Settings screen, tap More Printing Download plug-in.

Search for a printer plug-in in Play Store.

Select a printer plug-in and install it.

Select the printer plug-in and tap the switch to activate it. The device searches for printers that are connected to the same Wi-Fi network as your device. To add printers manually, tap MORE Add printer ADD PRINTER. To change print settings, tap MORE Printing settings. Printing content While viewing content, such as images or documents, tap Share Print, and then select a printer. MirrorLink Connect your device to a vehicle to control your devices MirrorLink apps on the vehicles head unit monitor. On the Settings screen, tap More MirrorLink. Your device is compatible with vehicles that support MirrorLink version 1.1 or higher. 56 Settings Connecting your device to a vehicle via MirrorLink When using this feature for the first time, connect the device to a Wi-Fi or mobile network.

Pair your device with a vehicle via Bluetooth. Refer to Pairing with other Bluetooth devices for more information.

Connect your device to the vehicle using a USB cable. When they are connected, access your devices MirrorLink apps on the head unit monitor. Ending the MirrorLink connection Unplug the USB cable from your device and the vehicle. Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen, tap More Download booster.

This feature may not be supported by some devices.

You may incur additional charges when downloading files via the mobile network.

When you download large files, the device may heat up. If the device exceeds a set temperature, the feature will turn off.

If network signals are unstable, the speed and performance of this feature may be affected.

If the Wi-Fi and mobile network connections have significantly different data transfer speeds, the device may use only the fastest connection.

This feature supports Hypertext Transmission Protocol (HTTP) 1.1 and Hypertext Transmission Protocol Secure (HTTPS). The feature cannot be used with other protocols, such as FTP. 57 Settings Sound and notification Change settings for various sounds on the device. On the Settings screen, tap Sound and notification.

Volume: Adjust the volume level for call ringtones, music and videos, system sounds, and notifications.

Ringtones and sounds: Change the ringtone and system sound settings.

Vibrations: Change the vibration settings.

Interruptions: Change settings for managing interruptions.

Advanced: Configure additional sound settings.

Notifications on lock screen: Set whether or not to show the content of notifications on the locked screen.

App notification: Change the notification settings for each app.

LED indicators: Set the device to turn on the notification light when you have missed calls, messages, or notifications. Display Change the display settings. On the Settings screen, tap Display.

Brightness: Adjust the brightness of the display.

Font: Change the font size and type.

Screen timeout: Set the length of time the device waits before turning off the displays backlight.

Smart stay: Set the device to prevent the display backlight from turning off while you are looking at the display.

Screen mode: Change the screen mode to adjust the displays colour and contrast.

Daydream: Set the device to launch a screensaver when the device is charging or connected to a desktop dock.

58 Settings Motions & gestures Activate the motion recognition feature and change the settings that control motion recognition on your device. On the Settings screen, tap Motions & gestures. Excessive shaking or impact on the device may result in unintended inputs. Control motions properly.

Direct call: Set the device to make a voice call by picking up and holding the device near your ear while viewing call, message, or contact details.

Smart alert: Set the device to alert you if you have missed calls or new messages when you pick up the device. This feature may not work if the screen is turned on or the device is not on a flat surface.

Mute: Set the device to mute incoming calls or alarms by using palm motions or facing the devices screen downwards.

Palm swipe to capture: Set the device to capture a screenshot when you swipe your hand to the left or right across the screen. You can view the captured images in Gallery. It is not possible to capture a screenshot while using some apps and features. Applications Manage the devices apps and change their settings. On the Settings screen, tap Applications.

Application manager: View and manage the apps on your device.

Default applications: Select a default settings for using apps.

Application settings: Customise the settings for each app. 59 Settings Wallpaper Change the wallpaper settings for the Home screen and the locked screen. On the Settings screen, tap Wallpaper. Themes Apply various themes to the device to change the visual elements of the Home screen, locked screen, and icons. On the Settings screen, tap Themes. To download more themes, tap STORE. Lock screen & security Change the settings for securing the device and the SIM or USIM card. On the Settings screen, tap Lock screen & security. The available options may vary depending on the screen lock method selected.

Screen lock type: Change the screen lock method.

Show information: Change settings for the items displayed on the locked screen.

Unlock effect: Select an effect that you see when you unlock the screen.

Fingerprint: Register your fingerprint to the device to secure the device or sign in to your Samsung account. Refer to Fingerprint recognition for more information.

Anti-malware: Scan for and remove malware from the device. You can also activate the real-time scanning feature to block phishing attacks and malicious websites.

Find My Mobile: Activate or deactivate the Find My Mobile feature. This feature can help you locate your device if it is lost or stolen. You can also access the Find my mobile website (findmymobile.samsung.com) to track and control your lost or stolen device.

Unknown sources: Set the device to allow the installation of apps from unknown sources.

Other security settings: Configure additional security settings. 60 Settings Fingerprint recognition In order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in your device. After registering, you can set the device to use your fingerprint for the features below:

Screen lock

Web sign-in

Verify Samsung account

Pay with PayPal This feature may not be available depending on the region or service provider. For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the features performance:

The Home key contains a fingerprint recognition sensor. Ensure that the Home key is not scratched or damaged by metal objects, such as coins, keys, and necklaces.

The screen protector supplied with the device may cause the fingerprint recognition sensor to malfunction. Remove the screen protector to improve fingerprint sensitivity.

Ensure that the fingerprint recognition area and your fingers are clean and dry.

The device may not recognise fingerprints that are affected by wrinkles or scars.

The device may not recognise fingerprints from small or thin fingers.

If you bend your finger or use a fingertip, the device may not recognise your fingerprints. Make sure to cover the entire Home key with your finger.

To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.

In dry environments, static electricity can build up in the device. Avoid using this feature in dry environments or before using the feature, discharge static electricity by touching a metal object. 61 Settings Registering fingerprints

On the Settings screen, tap Lock screen & security Fingerprint Add fingerprint.

Place your finger on the Home key.

Lift your finger when the device vibrates, and then place it on the Home key again. Repeat this action using the same finger until the fingerprint is registered.

When a screen appears requesting to register a backup password, enter the backup password, and then tap CONTINUE.

Enter the backup password again to verify it, and then tap OK. You can use the backup password instead of scanning your fingerprints.

When a fingerprint lock pop-up window appears, tap OK. You can use your fingerprints to unlock the screen. 62 Settings and enter the backup password. Deleting fingerprints You can delete registered fingerprints using the fingerprint manager.

On the Settings screen, tap Lock screen & security Fingerprint.

Scan a registered fingerprint, or tap

Tap EDIT.

Tick fingerprints to deregister and tap DELETE. Changing the backup password You can change the password that you use as a backup to scanning your fingerprints.

On the Settings screen, tap Lock screen & security Fingerprint.

Scan a registered fingerprint, or tap

Tap Change backup password.

Enter a new password and tap CONTINUE.

Enter the password again and tap OK. Verifying the Samsung account password Use fingerprints to verify your Samsung account password. You can use a fingerprint instead of entering your password, for example, when you purchase content from GALAXY Apps.

On the Settings screen, tap Lock screen & security Fingerprint.

Scan a registered fingerprint, or tap

Tap the Verify Samsung account switch to activate it.

Sign in to your Samsung account. and enter the backup password. and enter the backup password. 63 Settings Using fingerprints to sign in to accounts You can use your fingerprints to sign in to webpages that support password saving.

On the Settings screen, tap Lock screen & security Fingerprint.

Scan a registered fingerprint, or tap

Tap the Web sign-in switch to activate it.

Open a webpage that you want to sign in to with a fingerprint.

Enter your user name and password, and then tap the webpages sign in button.

Tick Sign in using your fingerprints and tap REMEMBER. and enter the backup password. You can use your fingerprint to verify your account and password to sign in to the webpage. Using fingerprints for purchases via PayPal You can make purchases by scanning your fingerprints. This feature may not be available depending on the region or service provider. and enter the backup password.

On the Settings screen, tap Lock screen & security Fingerprint.

Scan a registered fingerprint, or tap

Tap Pay with PayPal.

Tick FIDO Ready support and PayPal, and then tap INSTALL.

When the installation is complete, tap LINK PayPal ACCOUNT.

Follow the on-screen instructions to sign in to your PayPal account and register your fingerprints. 64 Settings Privacy & safety Change the settings for maintaining your privacy and safety. On the Settings screen, tap Privacy & safety.

Location: Change settings for location information permissions.

Private mode: Activate private mode to prevent others from accessing your personal content. Refer to Private mode for more information.

Report diagnostic info: Set the device to automatically send the devices diagnostic and usage information to Samsung.

Send SOS messages: Set the device to send help messages by pressing the Power key three times. You can also send sound recordings along with the message to the recipients. Refer to Send SOS messages for more information.

Private mode Hide personal content in your device to prevent others from accessing it. In private mode, you can hide items in Gallery, Video, Music, Voice Recorder, My Files, and Internet. Activating private mode

On the Settings screen, tap Privacy & safety Private mode, and then tap the switch to activate it. If you are activating private mode for the first time, follow the on-screen instructions to set up a private mode access code.

Follow the on-screen instructions to enter the preset private mode access code. Private mode is activated and the icon appears on the status bar. You can view and access the hidden items only when private mode is activated. To hide items stored in the private folder, deactivate private mode. 65 Settings Hiding content

On the Apps screen, launch an app to hide items.

Select an item and tap MORE Move to Private. If private mode is not activated, follow the on-screen instructions to enter the preset private mode access code. The selected items will be moved to the private folder. Viewing hidden content You can view hidden items only when private mode is activated.

On the Settings screen, tap Privacy & safety Private mode, and then tap the switch to activate it.

Follow the on-screen instructions to enter the preset private mode access code.

On the Apps screen, tap My Files Private. All items moved in private mode appear on the screen. Unhiding content

In the private folder, tap and hold an item, and then tick items to unhide.

Tap MORE Remove from Private.

Select a folder to move the items to, and then tap MOVE. The items will be moved to the selected folder. 66 Settings Automatically deactivating private mode You can set the device to automatically deactivate private mode each time the screen turns off.

On the Settings screen, tap Privacy & safety Private mode, and then tap the switch to activate it.

Follow the on-screen instructions to enter the preset private mode access code.

Tap the Auto disable switch to activate it. When the Auto disable option is enabled, the device will fail to transfer files to the private folder if the screen turns off during transfer. Send SOS messages In an emergency situation, quickly press the Power key three times. The device sends messages to your primary contacts. The messages include your location information.

On the Settings screen, tap Privacy & safety Send SOS messages, and then tap the switch to activate it.

Follow the on-screen instructions to add primary contacts if you have not already done so. To send help messages with audio recordings or photos, tap the Attach audio recording or Attach pictures switch to activate it. The Attach pictures option may not be available depending on the region or service provider. Adding primary contacts On the Settings screen, tap Privacy & safety Send SOS messages Send messages to

ADD. Tap Create contact and enter contact information or tap Select from contacts to add an existing contact as a primary contact. 67 Settings Easy mode Easy mode provides an easier user experience by using a simpler layout and bigger icons on the Home screen. Switching to easy mode

On the Settings screen, tap Easy mode Easy mode.

Select apps under Easy applications to apply a simpler layout.

Tap DONE. Returning to standard mode Swipe to the left on the Home screen and tap Settings Easy mode Standard mode DONE. Managing shortcuts To add a shortcut to an app to the Home screen, swipe to the left, tap app. To add a shortcut to a contact on the Home screen, swipe to the right and tap To delete a shortcut from the Home screen, tap EDIT and select an app or contact with

.

, and then select an

. Accessibility Configure various settings to improve accessibility to the device. Refer to Accessibility for more information. On the Settings screen, tap Accessibility. 68 Settings Accounts Add your Samsung and Google accounts, or other accounts, to sync with. On the Settings screen, tap Accounts. Adding accounts Some apps used on your device require a registered account. Create accounts to have the best experience with your device.

On the Settings screen, tap Accounts Add account.

Select an account service.

Follow the on-screen instructions to complete the account setup. To sync content with your accounts, select an account and select items to sync. Removing accounts On the Settings screen, tap Accounts, select an account name, select the account to remove, and then tap MORE Remove account. Registering Samsung accounts You need a Samsung account when using some Samsung apps. You can back up or restore data saved in the device to your Samsung account. Register your Samsung account to the device to conveniently use Samsung services.

On the Settings screen, tap Accounts Add account.

Tap Samsung account.

Follow the on-screen instructions to complete the account setup. Once your Samsung account has been registered, you can use apps requiring your Samsung account without the sign in procedure. 69 Settings Backup and reset Change the settings for managing settings and data. On the Settings screen, tap Backup and reset.

Back up my data: Back up your personal information and app data to the Samsung server. You can also set the device to automatically back up data.

Restore: Restore previously backed up personal information and app data from your Samsung account.

Back up my data: Set the device to back up settings and app data to the Google server.

Backup account: Set up or edit your Google backup account.

Automatic restore: Set the device to automatically restore settings and app data from the Google server when apps are reinstalled.

Factory data reset: Reset settings to the factory default values and delete all data.

Language and input Change the settings for text input. Some options may not be available depending on the selected language. On the Settings screen, tap Language and input.

Language: Select a display language for all menus and apps.

Default: Select a default keyboard type for text input.

Samsung keyboard: Change the Samsung keyboard settings.

Google voice typing: Change the voice input settings.

Voice input: Select a default voice input service. You can also change settings for each service.

Text-to-speech options: Change the text-to-speech settings.

Pointer speed: Adjust the pointer speed for the mouse or trackpad connected to your device.

70 Settings Battery View battery power information and change power saving options. On the Settings screen, tap Battery.

BATTERY USAGE: View the amount of battery power consumed by your device.

Power saving mode: Activate power-saving mode and change the settings for power-

saving mode. Refer to Power saving mode for more information.

Ultra power saving mode: Extend standby time and reduce battery consumption by displaying a simpler layout and allowing limited access to an app. Refer to Ultra power saving mode for more information. The estimated maximum standby time shows the time remaining before the battery power runs out if the device is not used. Standby time may vary depending on your device settings and operating conditions.

Abnormal battery usage: View a list of apps that are consuming an excessive amount of battery power.

Storage View memory information for your device. On the Settings screen, tap Storage. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available capacity may change when you update the device. 71 Settings Date and time Access and alter the following settings to control how the device displays the time and date. On the Settings screen, tap Date and time. If the battery remains fully discharged or removed from the device, the time and date is reset.

Automatic date and time: Automatically update the time and date when moving across time zones.

Automatic time zone: Set the device to receive time zone information from the network when you move across time zones.

Set date: Set the current date manually.

Set time: Set the current time manually.

Select time zone: Set the home time zone.

Use 24-hour format: Display time in 24-hour format.

Select date format: Select a date format. User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About device Access device information, edit the device name, or update device software. On the Settings screen, tap About device. 72 Applications Installing or uninstalling apps Samsung GALAXY Apps Purchase and download apps. Tap GALAXY Apps on the Apps screen. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap Select an app to view information about it. To download free apps, tap INSTALL. To purchase and download apps where charges apply, tap the price and follow the on-screen instructions. to search for a keyword. To change the auto update settings, tap then select an option.

Settings Auto update apps, and Play Store Purchase and download apps. Tap Play Store on the Apps screen. Installing apps Browse apps by category or tap Select an app to view information about it. To download free apps, tap INSTALL. To purchase and download apps where charges apply, tap the price and follow the on-screen instructions.

Settings Auto-update apps, and to search for a keyword. To change the auto update settings, tap then select an option. 73 Applications Managing apps icon appears on the apps that you can disable or Uninstalling or disabling apps On the Apps screen, tap EDIT. The uninstall. Select an app and tap DISABLE or UNINSTALL. Alternatively, on the Apps screen, tap Settings Applications Application manager, select an app, and then tap DISABLE or UNINSTALL.

Disabling apps: Disable selected default apps that cannot be uninstalled from the device.

Uninstalling apps: Uninstall downloaded apps. Enabling apps On the Apps screen, tap Settings Applications Application manager, scroll to DISABLED, select an app, and then tap ENABLE. Phone Introduction Make or answer voice and video calls. Making calls

Tap Phone on the Apps screen.

Enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. 74 Applications

Tap to make a voice call, or tap to make a video call. Add the number to the contacts list. Access additional options. Preview the phone number. Delete a preceding character. Hide the keypad. Making calls from the locked screen On the locked screen, drag outside the large circle. Making calls from call logs or contacts list Tap LOGS or CONTACTS, and then swipe to the right on a contact or a phone number to make a call. to open the keypad if the keypad does not appear on the screen. Making an international call

Tap

Tap and hold 0 until the + sign appears.

Enter the country code, area code, and phone number, and then tap

. 75 Applications Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag To send a message when rejecting an incoming call, drag the reject message bar upwards. To create various rejection messages, open the Apps screen and tap Settings Applications

Phone Call rejection Rejection messages, enter a message, and then tap outside the large circle. Missed calls If a call is missed, the icon appears on the status bar. Open the notification panel to view the list of missed calls. Alternatively, on the Apps screen, tap Phone LOGS to view missed calls. Options during calls During a voice call The following actions are available:

Add call: Dial a second call.

Extra volume: Increase the volume.

Bluetooth: Switch to a Bluetooth headset if it is connected to the device.

Speaker: Activate or deactivate the speakerphone. When using the speakerphone, speak into the microphone at the top of the device and keep the device away from your ears.

Keypad / Hide: Open or close the keypad.

Mute: Turn off the microphone so that the other party cannot hear you.

Email: Send an email. 76 Applications

Message: Send a message.

Internet: Browse webpages.

Contacts: Open the contacts list.

S Planner: Open the calendar.

Memo: Create a memo.

: End the current call.

During a video call Tap the screen to use the following options:

: Switch between the front and rear cameras.

: End the current call.

: Turn off the microphone so that the other party cannot hear you. Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating contacts manually

Tap Contacts on the Apps screen.

Tap and select a storage location.

Enter contact information.

: Add an image.

/

Tap SAVE.

: Add or delete a contact field. 77 Applications To add a phone number to the contacts list from the keypad, open the Apps screen and tap Phone. If the keypad does not appear on the screen, tap number and tap Add to Contacts. To add a phone number to the contacts list from received calls or messages, open the Apps screen and tap Phone LOGS a contacts image. to open the keypad. Enter the Importing contacts Import contacts from storage services to your device. On the Apps screen, tap Contacts MORE Settings Import/Export contacts IMPORT and select an import option. Searching for contacts On the Apps screen, tap Contacts. Use one of the following search methods:

Scroll up or down the contacts list.

Drag a finger along the index at the right side of the contacts list to scroll through it quickly.

Tap the search field at the top of the contacts list and enter search criteria. Once a contact is selected, take one of the following actions:

: Make a voice or video call.

: Add to favourite contacts.

/

: Compose a message.

: Compose an email. 78 Applications Messages Introduction Send text messages (SMS) or multimedia messages (MMS) and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming.

Tap Messages on the Apps screen.

Tap

Add recipients and enter a message. Enter recipients. Attach files. Enter a message.

Tap SEND to send the message. Access additional options. Select contacts from the contacts list. Send the message. Enter emoticons. 79 Applications Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming.

Tap Messages on the Apps screen.

On the messages list, select a contact.

View your conversation. Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently.

Tap Internet on the Apps screen.

Tap the address field.

Enter the web address or a keyword, and then tap Go. 80 Applications To view the toolbars, drag your finger downwards slightly on the screen. Access additional options. Refresh the current webpage. View your bookmarks, saved webpages, and recent history. Open the browser's tab manager. Open the homepage. Move to the previously visited page. Email Setting up email accounts

Tap Email on the Apps screen. Set up an email account when opening Email for the first time.

Enter the email address and password, and then tap NEXT. To manually register a company email account, tap MANUAL SETUP.

Follow the on-screen instructions to complete the setup. To set up another email account, tap MORE Settings Add account. If you have more than one email accounts, you can set one as the default account. Tap MORE

Settings MORE Set default account. 81 Applications to compose an email. Sending emails

Tap

Add recipients and enter an email text.

Tap SEND to send the mail. Reading emails On the emails list, tap an email to read. Camera Introduction Take photos and record videos using various modes and settings. Basic shooting You can take photos or record videos. View your photos and videos in Gallery. Tap Camera on the Apps screen. Camera etiquette

Do not take photos or record videos of other people without their permission.

Do not take photos or record videos where legally prohibited.

Do not take photos or record videos in places where you may violate other peoples privacy. 82 Applications Taking photos or recording videos

Tap the image on the preview screen where the camera should focus.

Tap

Spread two fingers apart on the screen to zoom in, and pinch to zoom out.

To capture an image from the video while recording, tap

To change the focus while recording a video, tap where you want to focus. To focus on the centre of the screen, tap to take a photo or tap to record a video. Current mode Hide or show the setting icons. Quick settings Camera settings Preview thumbnail Record a video. Take a photo. Switch between the front and rear cameras. Shooting modes On the preview screen, swipe to the right to access the list of shooting modes. Or, swipe to the left to view photos and videos you have captured.

The preview screen may vary depending on the shooting mode and which camera is being used.

The camera automatically shuts off when unused.

Make sure that the lens is clean. Otherwise, the device may not work properly in some modes that require high resolutions.

The front camera lens is suitable for taking wide-angle photos. Minor distortion may occur in wide-angle photos and does not indicate device performance problems.

The maximum recording time may reduce when you record video at high resolution. 83 Applications Launching Camera on the locked screen To quickly take photos, launch Camera on the locked screen. On the locked screen, drag outside the large circle.

This feature may not be available depending on the region or service provider.

Some camera features are not available when you launch Camera from the locked screen while the security features are activated. Launching Camera quickly You can quickly launch Camera by pressing the Home key twice. To automatically take a photo after quick launching Camera, open the preview screen and tap

Quick open Quick shot and open. Some camera features are not available when you launch Camera from the locked screen or when the screen is turned off while the security features are activated. HDR (Rich tone) Take photos with rich colours and reproduce details even in bright and dark areas. To activate or deactivate HDR mode, open the preview screen and tap desired option. until you reach the

: The device automatically activates or deactivates HDR mode depending on the

shooting conditions.

: HDR mode is activated. 84 Applications

: HDR mode is deactivated. Without effect With effect Tracking AF Set the device to track and automatically focus on a selected subject, even when the subject is moving or when you change the shooting composition.

On the preview screen, tap

Tap

Tap the subject you want to track.

Tap and tap the Tracking AF switch to activate it. to return to the preview screen. to take a photo or tap to record a video. Tracking a subject may fail in the following conditions:

The subject is too big or too small.

The subject moves excessively.

The subject is backlit or you are shooting in a dark place.

Colours or patterns on the subject and the background are the same.

The subject includes horizontal patterns, such as blinds.

The camera shakes excessively. 85 Applications Auto mode Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo. On the preview screen, tap MODE Auto. Pro mode Take photos in manual mode. You can adjust shooting options, such as exposure value and ISO value. On the preview screen, tap MODE Pro. Select options and customise the settings, and then tap to take a photo.

: Select a colour effect. To customise the colour effect settings, tap Custom 1 or Custom 2 on the list of colour effects.

: Change the focus mode. Drag the adjustment bar towards or to manually adjust the focus. To switch to auto focus mode, drag the adjustment bar towards AUTO.

: Select an appropriate white balance, so images have a true-to-life colour range.

: Select an ISO value. This controls camera light sensitivity. Low values are for stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects. However, higher ISO settings can result in noise in photos.

: Change the exposure value. This determines how much light the cameras sensor receives. For low-light situations, use a higher exposure. Saving the current setting as a custom setting On the preview screen, tap Custom Save current settings, select a name, and then tap SAVE. To apply the saved settings to the camera, open the preview screen, tap Custom, and then select a name. 86 Applications Separating the exposure area and the focus area If bright light affects the contrast or the subject is outside the auto focus area, use this feature to achieve an appropriate exposure. You can separate the exposure and focus areas and select the exposure level you want for the subject.

On the preview screen, tap and hold the area to focus. The AF/AE frame will appear on the focus area.

Tap and hold the AF/AE frame and drag it to the exposure area. The exposure area will be separated from the focus area. 87 Applications Selective focus mode Use the out-of-focus effect to make specific objects stand out in a photo.

On the preview screen, tap MODE Selective focus.

Tap the image on the preview screen where the camera should focus.

Tap

Tap the preview thumbnail.

Tap

and select one of the following:

to take a photo.

Near focus: Make the subject stand out and blur the background around the subject.

Far focus: Blur the subject and make the background stand out around the subject.

Pan focus: Make the subject and its background stand out.

Tap SAVE.

It is recommended that you position subjects within 50 cm of the device. Position the subject that you want to focus on close to the device.

When taking photos, ensure there is sufficient distance between the subject and the background. The distance should be more than three times the distance between the device and the subject.

The quality of photos taken by the device can be affected in the following conditions:

The device or the subject is moving.

There is strong background light, low levels of light, or you are taking photos indoors.

The subject or background has no pattern, or consists of a plain colour. 88 Applications Panorama mode Take a series of photos horizontally or vertically and then stitch them together to create a wide scene. On the preview screen, tap MODE Panorama. To get the best shots using panorama mode, follow these tips:

Move the camera slowly in one direction.

Keep the image within the frame on the cameras viewfinder.

Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain wall. Slow motion mode Record a video in this mode to play it in slow motion. On the preview screen, tap MODE Slow motion, and then record a video. Viewing the slow motion video After recording a video in slow motion mode, you can set the device to play the video in slow motion.

On the preview screen, tap the preview thumbnail.

Tap

. The video will start playing with a randomly set slow motion section. to edit the slow motion section of the video.

Tap

Drag the start bracket and the end bracket to the desired point to trim segments of a video. 89 Applications

Drag or to select the area of the video to be played in slow motion. To set a slow motion section more precisely, tap and hold finger to the left or right to move through the section frame by frame. To add another slow motion section, tap the slow motion section Add. To delete a section, tap a section Delete. To change the playback speed, tap a slow motion section and tap Speed.

, and then drag your or

Tap to preview the video.

Tap EXPORT to save the video. Fast motion mode Record a video in this mode to play it in fast motion. On the preview screen, tap MODE Fast motion, and then record a video. Viewing the fast motion video After recording a video in fast motion mode, you can set the device to play the video in fast motion.

On the preview screen, tap the preview thumbnail.

Tap

. The video will start playing with a randomly set fast motion section. 90 Applications video.

Drag to edit the fast motion section of the video.

Tap

Drag the start bracket and the end bracket to the desired point to trim segments of a or to select the area of the video to be played in fast motion. To set a fast motion section more precisely, tap and hold to the left or right to move through the section frame by frame. To add another fast motion section, tap the fast motion section Add. To delete a section, tap a section Delete. To change the playback speed, tap a fast motion section and tap Speed. or

, and then drag your finger

Tap to preview the video.

Tap EXPORT to save the video. 91 Applications Virtual Shot mode Take a series of photos while circling a subject to create a view of the subject from multi angles. You can view the subject from different angles by dragging your finger left or right on the photo.

On the preview screen, tap MODE Virtual Shot.

Place a subject in the centre of the preview screen and tap

Move the device around the subject slowly in one direction to take more photos. Viewing virtual shot photos

On the preview screen, tap the preview thumbnail.

Tap

Drag your finger left or right on the screen, or slowly swivel the device left or right to view

. the subject from different angles. 92 Applications Selfie mode Take self-portraits with the front camera.

On the preview screen, tap

Tap MODE Selfie.

Face the front camera lens.

Tap the sensor on the back of the device to take a photo of yourself. You can also tap the to switch to the front camera for self-portraits. screen to take a photo. To take a photo using your palm, tap Show your palm to the front camera. After recognising your palm, the device will take a photo after two seconds. and tap the Palm selfie switch to activate it. 93 Applications Wide selfie mode Take a wide self-portrait to include more people in the photo and avoid leaving people out.

On the preview screen, tap

Tap MODE Wide selfie.

Face the front camera lens.

Tap the sensor on the back of the device to take a photo of yourself. You can also tap the to switch to the front camera for self-portraits. screen to take a photo. To take a photo using your palm, tap Show your palm to the front camera. After recognising your palm, the device will take a photo after two seconds. and tap the Palm selfie switch to activate it.

Slowly swivel the device left and then right or vice versa to take a wide self-portrait. The device will take additional photos when the white frame moves to each end of the viewfinder window.

Make sure to keep the white frame inside the viewfinder window.

The subjects should remain still while taking wide self-portraits.

The resolution of a photo may be affected by lighting conditions.

The top and bottom parts of the image displayed on the preview screen may be cut out of the photo depending on the shooting conditions. 94 Applications Interval shot mode Take series of self-portraits at an interval and save photos you want.

On the preview screen, tap

Tap MODE Interval shot.

Tap the sensor on the back of the device to take a photo of yourself. You can also tap the to switch to the front camera for self-portraits. screen to take a photo. The device will take four photos at the two-second intervals. To take a photo using your palm, tap Show your palm to the front camera. After recognising your palm, the device will take a photo in two seconds. and tap the Palm selfie switch to activate it.

Tick photos you want to save and tap SAVE. Downloading modes Download more shooting modes from GALAXY Apps. On the preview screen, tap MODE Download. 95 Applications Camera settings Quick settings On the preview screen, use the following quick settings. The available options may vary depending on the shooting mode and which camera is being used.

: Select a filter effect to use when taking photos or recording videos. To download more effects, tap Download.

: Use this to take photos with rich colours and reproduce details even in bright and dark areas.

: Select a metering method. This determines how light values are calculated. Centre-

weighted measures background light in the centre of the scene. Spot measures the light value at a specific location. Matrix averages the entire scene.

: Select the length of the delay before the camera automatically takes a photo.

: Adjust the slide bar to take a photo with lightened faces for gentler images.

: Activate or deactivate the flash.

Camera settings On the preview screen, tap

. The available options may vary depending on the shooting mode and which camera is being used.

Rear camera picture size / Front camera picture size: Select a resolution for photos. Using a higher resolution will result in higher quality photos, but they will take up more memory.

Rear camera video size / Front camera video size: Select a resolution for videos. Using a higher resolution will result in higher quality photos, but they will take up more memory.

Palm selfie: Set the device to detect your palm, so you can use it to take self-portraits.

Save as flipped: Invert the image to create a mirror-image of the original scene, when taking photos with the front camera. 96 Applications

Tracking AF: Set the device to track and automatically focus on a selected subject, even when the subject or camera moves.

Video stabilisation: Activate anti-shake to reduce or eliminate blurriness resulting from camera shake while recording a video.

Grid lines: Display viewfinder guides to help composition when selecting subjects.

Location tags: Attach a GPS location tag to the photo.

To improve GPS signals, avoid shooting in locations where the signal may be obstructed, such as between buildings or in low-lying areas, or in poor weather conditions.

Your location may appear on your photos when you upload them to the Internet. To avoid this, deactivate the location tag setting.

Volume keys: Set the device to use the Volume key to control the shutter or zoom function.

Voice control: Set the device to take photos or record videos with voice commands. You can say Smile, Cheese, Capture, or Shoot to take a photo. To record a video, say Record video.

Review pictures: Set the device to show photos after capturing them.

Quick open: Set the device to quickly launch the camera by pressing the Home key twice. You can also set the device to take a photo after quick launching the camera.

Reset settings: Reset the camera settings. 97 Applications Gallery Introduction View and manage photos and videos stored in the device. Viewing images or videos

Tap Gallery on the Apps screen.

Select an image or a video. Video files show the icon on the preview thumbnail. To play a video, tap

. Move to the previous screen. More options Share the image with others. Add the image to favourites. Modify the image. Delete the image. To hide or show the menus, tap the screen. 98 Applications Deleting images or videos Deleting an image or a video Select an image or a video and tap Delete at the bottom of the screen. Deleting multiple images and videos

On the Gallery main screen, tap and hold an image or a video to delete.

Tick the images or videos to delete.

Tap DELETE. Smart Manager Introduction The Smart manager provides an overview of the status of your devices battery, storage, RAM, and system security. You can also automatically optimise the device with one tap of your finger. Using the quick optimisation feature On the Apps screen, tap Smart Manager CLEAN NOW. The quick optimisation feature improves device performance through the following actions.

Identifying apps that use excessive battery power and deleting unnecessary files.

Deleting unwanted files and closing apps running in the background.

Scanning for malware and phishing attacks. Using the Smart manager On the Apps screen, tap Smart Manager and select a feature. 99 Applications Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features and closing apps that are consuming an excessive amount of battery power. Storage Check the status of used and available memory capacity. You can delete unused and residual files or uninstall apps that you do not use any more. RAM Check the amount of available RAM. You can close background apps and reduce the amount of RAM you are using to speed up your device. Device guard Check the devices security status. This feature scans your device for malware and blocks phishing attacks and malicious websites. S Planner Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events

Tap S Planner on the Apps screen.

Tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap

. 100 Applications

Enter event details. Enter a title. Set a start and end date for the event. Set an alarm. Enter the location of the event. Add more details.

Tap SAVE to save the event. Select a calendar to use or sync with. Attach a map showing the location of the event. Creating tasks

Tap S Planner on the Apps screen.

Tap

Enter task details and tap TODAY or TOMORROW to set a due date.

Tasks. To add more details, tap

Tap SAVE to save the task. 101 Applications Syncing events and tasks with your accounts On the Apps screen, tap Settings Accounts, select an account service, and then tap the Sync Calendar switch to sync events and tasks with the account. To add accounts to sync with, open the Apps screen and tap S Planner MORE Manage calendars Add account. Then, select an account to sync with and sign in. When an account is added, a green circle is displayed next to the account name. S Health Introduction S Health helps you manage your wellness and fitness. Set fitness goals, check your progress, and keep track of your overall wellness and fitness. Starting S Health When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup.

Tap S Health on the Apps screen.

Follow the on-screen instructions to complete the setup. Based on your physical statistics, the device calculates your standard basal metabolic rate (BMR) and recommends a daily calorie intake. The recommendation may not be accurate for all ages, body compositions, or nutritional needs. 102 Applications Using S Health You can view the key information from S Health menus and trackers to monitor your wellness and fitness. Tap S Health on the Apps screen. View a variety of health information using the S Health dashboard and trackers. Dashboard. Swipe to the left or right to view your goals and programmes. Trackers. Swipe upwards or downwards to view more trackers.

GOALS: Set your fitness goals and view your progress.

PROGRAMS: Use customisable exercise programmes.

TRACKERS: Keep track of your overall fitness, such as food intake and step count. To add trackers, goals, or programmes to the S Health screen, tap MORE Manage items, and then select items under TRACKERS, GOALS, or PROGRAMS. To access more information about S Health functions, tap MORE Settings Help. 103 Applications Additional information

The purpose for such data collection is limited to providing the service that you have requested, including providing additional information to enhance your wellness, back up/sync data, data analysis and statistics or to develop and provide better services.

(But if you sign in to your Samsung account from S Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes. You can delete personal data stored by S Health by using the Reset data option in the Settings menu. To delete any data you have shared with social networks or transferred to storage devices, you must delete them separately.

You assume full responsibility for the inappropriate use of data shared on social networks or transmitted to others. Use caution when sharing your personal data with others.

If the device is connected to measuring devices, verify the communication protocol to confirm proper operation. If you use a wireless connection, such as Bluetooth or ANT+, the device may be affected by electronic interference from other devices. Avoid using the device near other devices that transmit radio waves.

The content used in the S Health app may vary depending on the software version of the app. The services provided with the app are subject to change or the cancellation of support without prior notice.

Available S Health functions and services may vary depending on the local laws and regulations in your region.

Some functions of S Health may not be provided depending on your region.

S Health functions are intended for fitness and informational purposes only and is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease.

104 Applications S Voice Introduction Perform various tasks simply by speaking. Setting a wake-up command You can launch S Voice using your own wake-up command. When launching S Voice for the first time, tap START and set your own wake-up command.

To change the wake-up command, open the Apps screen and tap S Voice. Then, tap Voice wake-up Set Wake up Command and follow the on-screen instructions. Using S Voice

Say the preset wake-up command. Alternatively, tap S Voice on the Apps screen. When S Voice is launched, the device begins voice recognition. This app may not be available depending on the region or service provider.

Say a voice command. If the device recognises the command, the device will perform the corresponding action. To repeat a voice command or say a different command, tap

. This app will close automatically if the device is not used for a specified period. Tips for better voice recognition

Speak clearly.

Speak in quiet places.

Do not use offensive or slang words.

Avoid speaking in dialectal accents. The device may not recognise your commands or may perform unwanted commands depending on your surroundings or how you speak. 105 Applications Setting the language Tap

Language, and then select a language. The selected language is applied to S Voice only, not to the language displayed on the device. Music Listen to music sorted by category and customise playback settings. Tap Music on the Apps screen. Tap Tap the album image at the bottom of the screen to open the music player screen.

, select a category, and then select a song to play. Access additional options. Open the playlist. Pause and resume playback. Adjust the volume. Change the repeat mode. Skip to the next song. Tap and hold to fast-forward. Set the file as your favourite song. Turn on shuffle. Skip to the previous song. Tap and hold to rewind. 106 Applications Video Watch videos stored in the device and customise playback settings. Tap Video on the Apps screen. Select a video to play. Rewind or fast-forward by dragging the bar. Change screen ratio. Skip to the previous video. Tap and hold to rewind. Access additional options. Pause and resume playback. Adjust the volume. Switch to the pop-up video player. Skip to the next video. Tap and hold to fast-forward. Drag your finger up or down on the left side of the playback screen to adjust the brightness, or drag your finger up or down on the right side of the playback screen to adjust the volume. To rewind or fast-forward, swipe to the left or right on the playback screen. Voice Recorder Introduction Use different recording modes for various situations, such as in an interview. The device can convert your voice to text and distinguish between sound sources. 107 Applications Recording voice memos

Tap Voice Recorder on the Apps screen.

Tap to start recording. Speak into the microphone. Tap Pause to pause recording. While recording a voice memo, tap Bookmark to insert a bookmark. Change the recording mode. Start recording.

Tap to finish recording. Changing the recording mode Tap to select a mode from the list.

icon next to them.

Normal: This is the normal recording mode. Voice memos recorded in this mode appear with the

Interview: The microphone is sensitive to sounds from two directions. In this mode, both the top and the bottom of the device pick up equal amounts of sound. Voice memos recorded in this mode appear with the icon next to them. 108 Applications

Voice memo: The device records your voice and simultaneously converts it to on-screen text. For best results, keep the device near your mouth and speak loudly and clearly in a icon next to them. quiet place. Voice memos recorded in this mode appear with the If the voice memo system language does not match the language you are speaking, the device will not recognise your voice. Before using this feature, tap the current language to set the voice memo system language. Playing selected voice memos When you review interview recordings, you can mute or unmute certain sound sources in the recording.

Tap Voice Recorder on the Apps screen.

Tap Recordings and select a voice memo recorded in interview mode.

To mute certain sound sources, tap for the corresponding direction that sound is to be muted. The icon will change to and the sound will be muted. Muted sound source Unmuted sound source 109 Applications My Files Access and manage various files stored in the device or in other locations, such as cloud storage services. Tap My Files on the Apps screen.

To search for files or folder, tap SEARCH.

Category: View files by category.

Local storage: View files stored in the device.

Cloud storage: View files stored in the cloud storage service.

STORAGE USAGE: View your devices memory information. Memo Create memos and organise them by category. Tap Memo on the Apps screen. Composing memos Tap options:

on the memos list and enter a memo. While composing a memo, use the following

Category: Create or set a category.

Image: Insert images.

Voice: Make a voice recording to insert.

Tasks: Add tick boxes at the beginning of each row to create a list of tasks.

To save the memo, tap SAVE. To edit a memo, tap a memo, and then tap the content of the memo. Searching for memos Tap SEARCH on the memos list and enter a keyword to search for memos that include the keyword. 110 Applications Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. Alarm On the Apps screen, tap Clock Alarm. Setting alarms Set an alarm time and tap SAVE. To select a sound mode, tap To set an alarm with various alarm options, tap OPTIONS, set alarm options, and then tap SAVE. To activate or deactivate alarms, tap the switch next to the alarm in the alarms list. and select an option. Stopping alarms Tap DISMISS to stop an alarm. If you have previously enabled the snooze option, tap SNOOZE to repeat the alarm after a specified length of time. Deleting alarms Tap on an alarm in the list of alarms. World clock On the Apps screen, tap Clock World clock. Creating clocks Enter a city name or select a city from the globe, and then tap

. 111 Applications Deleting clocks on a clock. Tap Stopwatch

On the Apps screen, tap Clock Stopwatch.

Tap START to time an event. To record lap times while timing an event, tap LAP.

Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET. Timer

On the Apps screen, tap Clock Timer.

Set the duration, and then tap START.

Tap DISMISS when the timer goes off. Calculator Perform simple or complex calculations. Tap Calculator on the Apps screen. Rotate the device to landscape orientation to display the scientific calculator. If Screen rotation is disabled, open the notification panel and tap Screen rotation to activate it. To see the calculation history, tap HISTORY. To close the calculation history panel, tap KEYPAD. To clear the history, tap HISTORY CLEAR HISTORY. 112 Applications Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Accounts for more information. To view more app information, access each apps help menu. Some apps may not be available or may be labelled differently depending on the region or service provider. Chrome Search for information and browse webpages. Gmail Send or receive emails via the Google Mail service. Maps Find your location on the map, search for locations, and view location information for various places. Play Music Discover, listen to, and share music on your device. Play Movies & TV Watch videos stored on your device and download various content to watch from the Play Store. Play Books Download various books from Play Store and read them. Play Newsstand Read news and magazines that interest you in one convenient location. 113 Applications Play Games Download games from Play Store and play them with others. Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Hangouts Chat with your friends individually or in groups and use images, emoticons, and video calls while you are chatting. Google Search quickly for items on the Internet or your device. Voice Search Search quickly for items by saying a keyword or phrase. Google Settings Configure settings for some features provided by Google. 114 Applications Microsoft apps Microsoft provides social network, business, and productivity apps. You may require a Microsoft account to access some apps. To view more app information, access each apps help menu. Some apps may not be available depending on the region or service provider. Office Mobile View and edit documents in various formats. OneDrive Store your content on the cloud, access it from anywhere, and share it with others. OneNote Create and share your notes with others. Skype Make voice or video calls to your friends over the Internet. You can also chat with your friends individually or in groups. 115 Appendix Accessibility About Accessibility Improve accessibility with features that make the device easier to use for users who have impaired vision, hearing, and reduced dexterity. On the Apps screen, tap Settings Accessibility. Using the Home key to open accessibility menus You can access the following accessibility menus by pressing the Home key three times quickly.

Accessibility

Galaxy Talkback

Universal switch

Negative colours

Greyscale

Colour adjustment

Interaction control

Page reader

Magnifier

On the Apps screen, tap Settings Accessibility Direct access, and then tap the switch to activate it. Then, select an accessibility menu to open when you press the Home key three times quickly. 116 Appendix Voice feedback (TalkBack) Activating or deactivating TalkBack When you activate TalkBack, the device reads aloud the text on the screen or selected features when you tap it once. On the Apps screen, tap Settings Accessibility Vision Galaxy Talkback, and then tap the switch to activate it. The device will start voice feedback. To deactivate TalkBack, tap the switch and tap anywhere on the screen twice quickly. When you activate TalkBack for the first time, the tutorial will start after activation. You can replay it by tapping Galaxy Talkback tutorial. Some features are not available while you are using TalkBack. Controlling the screen with finger gestures You can use various finger gestures to control the screen while you are using TalkBack. One finger gestures

Tapping: Read aloud the item under your finger. To explore the screen, place a finger on the screen and move it on the screen.

Tapping twice: Open the selected item. While selected items are read aloud, when you hear the item you want, release your finger from the item. Then, tap anywhere on the screen twice quickly.

Double-tapping and holding the screen: Move an item or access an available option.

Swiping to the left: Move to the previous item.

Swiping to the right: Move to the next item.

Swiping upwards or downwards: On the contextual menu, use an option or change settings for the option. In text selection mode, move the cursor backwards or forwards to select text.

117 Appendix

Two finger gestures

Swiping to the left then right in one motion: Scroll up the screen.

Swiping to the right then left in one motion: Scroll down the screen.

Swiping upwards then downwards in one motion: Move to the first item on the screen.

Swiping downwards then upwards in one motion: Move to the last item on the screen.

Tapping: Pause or resume voice feedback.

Tapping twice: Start, pause, or resume playback.

Tapping three times: Check the current time, remaining battery power, and mode. To change items that are read aloud, open the Apps screen and tap Settings Accessibility Vision Galaxy Talkback SETTINGS Indicator information.

Double-tapping and holding the screen: Enable or disable text selection mode.

Swiping to the left: Move to the next page. In text selection mode, copy the selected text.

Swiping to the right: Return to the previous page. In text selection mode, paste the copied text.

Swiping upwards: Scroll up the list. In text selection mode, cut the selected text.

Swiping downwards: Scroll down the list. In text selection mode, select all text.

Swiping in any direction on the locked screen: Unlock the screen.

Swiping downwards from the top of the screen: Open the notification panel.

Tapping: Start reading items aloud from the top.

Tapping twice: Start reading from the next item.

Tapping three times: Read the last selected text and copy it to the clipboard.

Swiping to the left or right: Open the contextual menu and scroll through the options.

Swiping upwards or downwards: Change the text reading and selecting granularity.

Three finger gestures

118 Appendix Using the contextual menu While you are using TalkBack, swipe to the left or right with three fingers. The contextual menu will appear and the device will read the options aloud. Swipe to the left or right with three fingers to scroll through the options. When you hear the option you want, swipe upwards or downwards to use the option or adjust the settings for the option. For example, when you hear Media Volume, you can adjust the volume by swiping upwards or downwards. Adding and managing image labels You can assign labels to images on the screen. The device reads aloud the labels when the images are selected. Add labels to unlabelled images by tapping the screen twice with three fingers and holding. To view the labels, open the Apps screen and tap Settings Accessibility Vision Galaxy Talkback SETTINGS Manage custom labels. Configuring settings for TalkBack Configure settings for TalkBack for your convenience. On the Apps screen, tap Settings Accessibility Vision Galaxy Talkback SETTINGS.

Speech volume: Adjust the volume level for voice feedback.

Speech rate: Select a speed for voice feedback.

Use pitch changes: Set the device to read aloud text at a low pitch when it is entered using a keyboard.

Keyboard echo: Set the device to read aloud a word that you enter using a keyboard when you tap the space key.

Speak when screen is off: Set the device to provide voice feedback when the screen is turned off.

Use proximity sensor: Set the device to pause voice feedback when you place your hand over the sensor at the top of the device.

Shake to start continuous reading: Set the device to read aloud the text displayed on the screen when you shake the device. You can select from various shaking speeds.

119 Appendix

Vibration feedback: Set the device to vibrate when you explore the screen.

Sound feedback: Set the device to emit a sound when you control the screen, such as scrolling the screen, and more.

Focus speech audio: Set the device to turn the media volume down when the device reads an item aloud.

Sound volume: Adjust the volume that sound is played when you touch the screen to control it. This feature is available when Sound feedback is selected.

Explore by touch: Set the device to read aloud the items under your finger.

Single-tap selection: Set the device to open the selected item by tapping it once.

Back/Recent key feedback: Set the device to provide voice feedback when you tap or

Manage custom labels: View the labels you added.

Indicator information: Select items to read aloud when you tap the screen three times with two fingers.

Developer settings: Set options for app development. twice to activate them. once. Tap or Using the device with the screen turned off Set the device to turn the screen off at all times to keep the content on your screen private. The screen does not turn on when you press the Home key or tap the screen. Currently activated features do not turn off when the screen is off. On the Apps screen, tap Settings Accessibility Vision, and then tap the Dark screen switch to activate it. You can activate or deactivate this feature by pressing the Power key twice. Reading passwords aloud Set the device to read the password aloud when you enter the password while TalkBack is activated. On the Apps screen, tap Settings Accessibility Vision, and then tap the Speak passwords switch to activate it. 120 Appendix Setting text-to-speech features Change the settings for text-to-speech features used when TalkBack is activated, such as languages, speed, and more. On the Apps screen, tap Settings Accessibility Vision Text-to-speech options, and then use the following functions:

Preferred TTS engine: Select an engine for the text-to-speech feature.

Speech rate: Adjust the speed for the text-to-speech feature.

Default language status: View the status of the current language set for the text-to speech feature. Entering text using the keyboard To display the keyboard, tap the text input field, and then tap anywhere on the screen twice quickly. When you touch the keyboard with your finger, the device reads aloud the character keys under your finger. When you hear the character you want, release your finger from the screen to select it. The character is entered and the device reads the text aloud. If Rapid key input is not activated, release your finger from the character you want, and then tap anywhere on the screen twice quickly. To activate the rapid key input feature, open the Apps screen, tap Settings Accessibility Vision, and then tap the Rapid key input switch to activate it. Entering additional characters Tap and hold a key on the keyboard to enter additional characters available for the key. A pop-up window appears above the key showing available characters. To select a character, drag your finger on the pop-up window until you hear the character you want, and release it. 121 Appendix Vision Writing voice memos to voice labels You can use voice labels to distinguish objects of similar shape by attaching labels to them. You can record and assign a voice memo to an NFC-enabled voice label. The voice memo is played back when you place your device near the label. Turn on the NFC feature before using this feature.

On the Apps screen, tap Settings Accessibility Vision Voice label. The voice recorder will start.

When you are finished recording, tap to stop.

Hold the back of your device over the voice label. The information in the voice recording will be written to the voice label. Using the page reader Set the device to launch the page reader and to read the screen aloud.

On the Apps screen, tap Settings Accessibility Vision, and then tap the Page reader switch to activate it.

Tap and hold the screen with three fingers. The page reader controller will appear.

Tap to start reading the screen. To adjust the speed, tap or 122 Appendix Changing the font size Change the font size displayed on the screen. Setting the font size to Large may not be available in some apps. On the Apps screen, tap Settings Accessibility Vision Larger font, and then tap the Larger font switch to activate it. Magnifying the screen Magnify the screen and zoom in on a specific area. On the Apps screen, tap Settings Accessibility Vision Magnification gestures, and then tap the switch to activate it.

Zooming in and out: Quickly tap the screen three times to zoom in on a specific area. Quickly tap the screen three times again to return to the normal view.

Exploring the screen by scrolling: Drag two or more fingers across the magnified screen.

Adjusting zoom ratio: Pinch two or more fingers on the magnified screen or spread them apart. You can also temporarily magnify the screen by tapping the screen three times and holding. While holding the screen, drag your finger to explore the screen. Release your finger to return to the normal view.

Keyboards on the screen cannot be magnified.

When this feature is activated, the performance of some apps, such as Phone and Calculator, may be affected. Using a magnifier Activate a magnifier to zoom in on the screen to view a larger version of the content. On the Apps screen, tap Settings Accessibility Vision Magnifier, and then tap the switch to activate it. The magnifier will appear on the screen. Tap and move the magnifier to where you want to zoom in on the screen. 123 Appendix Converting the screen to greyscale mode Display colours on the screen as grey tones. On the Apps screen, tap Settings Accessibility Vision, and then tap the Greyscale switch to activate it. Reversing the display colours Improve screen visibility to help users recognise text on the screen more easily. On the Apps screen, tap Settings Accessibility Vision, and then tap the Negative colours switch to activate it. Colour adjustment Adjust how colours are displayed on the screen if you have difficulty in distinguishing colours. The device changes the colours into more recognisable colours. On the Apps screen, tap Settings Accessibility Vision Colour adjustment, and then tap the switch to activate it. Follow the on-screen instructions to complete the colour adjustment procedure. Hearing Sound detectors Set the device to vibrate when it detects your doorbell or a baby crying. Baby crying detector On the Apps screen, tap Settings Accessibility Hearing Sound detectors, and then tap the Baby crying detector switch to activate it. The device will vibrate when it detects sound and the alert will be saved as a log. 124 Appendix Doorbell detector

On the Apps screen, tap Settings Accessibility Hearing Sound detectors, and then tap the Doorbell detector switch to activate it.

Tap to make a recording of your doorbell. The device will detect and record the doorbell.

Tap and ring your doorbell to check if it is recorded correctly. When the device detects the doorbell sound, tap OK. To change the doorbell sound, tap Change sound. The device will vibrate when it detects sound and the alert will be saved as a log. Setting flash notification Set the flash to blink when you have incoming calls, new messages, or notifications. On the Apps screen, tap Settings Accessibility Hearing, and then tap the Flash notification switch to activate it. Turning off all sounds Set the device to mute all device sounds, such as media sounds, and the callers voice during a call. On the Apps screen, tap Settings Accessibility Hearing, and then tap the Turn off all sounds switch to activate it. Caption settings On the Apps screen, tap Settings Accessibility Hearing Samsung subtitles (CC) or Google subtitles (CC), and then tap the switch to activate it. Select an option for configuring the caption settings. 125 Appendix Adjusting the sound balance Set the device to adjust the sound balance when using a headset.

Connect a headset to the device and wear it.

On the Apps screen, tap Settings Accessibility Hearing Sound balance.

Drag the adjustment bar to the left or right and adjust the sound balance, and then tap SET. Mono audio Mono output combines stereo sound into one signal that is played through all headset speakers. Use this if you have a hearing impairment or if a single earbud is more convenient. On the Apps screen, tap Settings Accessibility Hearing, and then tap the Mono audio switch to activate it. Auto haptic When the auto haptic feature is activated, the device will vibrate with the sound when playing music, watching videos, or playing games. It will also vibrate when buttons are tapped in supported apps. On the Apps screen, tap Settings Accessibility Hearing, and then tap the Auto haptic switch to activate it. Some apps may not support this feature. 126 Appendix Dexterity and interaction Universal switch Set the device to scan and highlight items on the screen, and then read them aloud. You can control the touchscreen by connecting an external switch, tapping the screen, or by using head movements and face gestures. On the Apps screen, tap Settings Accessibility Dexterity and interaction Universal switch, and then tap the switch to activate it. If the universal switches are not registered on the device, tap ADD SWITCH and set switches to control the device. To activate the universal switch feature, at least one switch must be registered on the device. To set switches to control the device, tap SETTINGS Switch. To quickly deactivate this feature, press the Home key three times. Assistant menu Displaying the assistive shortcut icon Set the device to display the assistive shortcut icon for accessing apps, features, and settings. You can easily control the device by tapping the assistive menus in the icon.

On the Apps screen, tap Settings Accessibility Dexterity and interaction Assistant menu.

Tap the switch to activate it. The assistive shortcut icon appears at the bottom right of the screen.

Tap Dominant hand to move the assistive shortcut icon to a convenient location. Accessing assistive menus The assistive shortcut icon appears as a floating icon for easy access to the assistive menus from any screen. When you tap the assistive shortcut icon, the icon expands slightly and the assistive menus appear on the icon. Tap the up or down arrow to move to other panels or swipe upwards or downwards to select other menus. 127 Appendix Using the cursor On the assistive menu, tap Cursor. You can control the screen using small finger movements on the touch area. Drag your finger on the touch area to move the cursor. Also, tap the screen to select items under the cursor. Use the following options:

: Select an item or scroll left or right on the screen.

: Scroll up or down the screen.

/

/

: Magnify the area where the cursor is located.

: Move the touch area to another location.

: Close the touch area.

To change the cursor settings, open the Apps screen, tap Settings Accessibility Dexterity and interaction Assistant menu. Then, customise settings in Touchpad and cursor settings. Using enhanced assistive menus Set the device to display enhanced assistive menus for selected apps. On the Apps screen, tap Settings Accessibility Dexterity and interaction Assistant menu Assistant plus, tap the switch to activate it, and then select apps. Turning on the screen with the air gesture feature Use the air gesture feature to turn on the screen by moving your hand above the sensor at the top of the device. You can turn on the screen without pressing a key. When you use this feature, place the device on a flat surface with the screen facing upwards or hold the device securely to prevent it from moving. On the Apps screen, tap Settings Accessibility Dexterity and interaction Air wake up, and then tap the switch to activate it. Setting tap and hold delay options Set the recognition time for tapping and holding the screen. On the Apps screen, tap Settings Accessibility Dexterity and interaction Tap and hold delay, and then select an option. 128 Appendix Interaction control Activate interaction control mode to restrict the devices reaction to inputs while using apps.

On the Apps screen, tap Settings Accessibility Dexterity and interaction Interaction control.

Tap the switch to activate it.

Press and hold the Home key and the Volume key down simultaneously while using an app.

Adjust the size of the frame or draw a line around an area that you want to restrict.

Tap DONE. The device displays the restricted area. The restricted area will not react when you touch it and the devices hard keys will be disabled. To deactivate interaction control mode, press and hold the Home key and the Volume key down simultaneously. Direction Lock Create a directional combination to unlock the screen.

On the Apps screen, tap Settings Accessibility Direction Lock and tap the switch to activate it.

Drag your finger up, down, left, or right more than four times, and then tap CONTINUE.

Draw the direction combination again to verify it and tap CONFIRM.

Set a backup PIN to unlock the screen in case you forget the combination. 129 Appendix Setting notification reminders Set the device to alert you to notifications that you have not checked at the interval. On the Apps screen, tap Settings Accessibility Notification reminder, and then tap the switch to activate it. To set the device to vibrate when you have unchecked notifications, tick Vibrate. To set the device to turn on the notification light when you have unchecked notifications while the screen is turned off, tick LED indicator. To set an interval between alerts, tap Reminder interval. To set apps to alert you to notifications, tick apps under Select applications. Answering or ending calls Change the method of answering or ending calls. On the Apps screen, tap Settings Accessibility Answering and ending calls. Select the desired method. Using single tap mode When an alarm sounds or a call comes in, tap the button to stop the alarm or answer the call instead of dragging the button. On the Apps screen, tap Settings Accessibility, and then tap the Single tap mode switch to activate it. Managing accessibility settings Saving accessibility settings in a file Export the current accessibility settings in a file. On the Apps screen, tap Settings Accessibility Manage accessibility Import/

Export Export to My Files. 130 Appendix Importing an accessibility settings file Import an accessibility settings file and update the current settings. On the Apps screen, tap Settings Accessibility Manage accessibility Import/

Export Import from My Files. Select a file to import and tap DONE. The accessibility settings will be updated according to the imported file. Sharing accessibility settings files Share accessibility settings files with others via email, Wi-Fi Direct, Bluetooth, and more. On the Apps screen, tap Settings Accessibility Manage accessibility Share via. Then, select the accessibility files and tap DONE. Select a sharing method and follow the on-

screen instructions to share the files. Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Password: When the device lock feature is enabled, you must enter the password you set for the device.

PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

131 Appendix Your device displays network or service error messages

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device. The touchscreen responds slowly or improperly

If you attach a protective cover or optional accessories to the touchscreen, the touchscreen may not function properly.

If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction.

The touchscreen may malfunction in humid conditions or when exposed to water.

Restart your device to clear any temporary software bugs.

Ensure that your device software is updated to the latest version.

If the touchscreen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors If your device freezes or hangs, you may need to close apps or reinsert the battery and turn on the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power key and the Volume key down simultaneously for more than 7 seconds to restart it. If this does not solve the problem, perform a factory data reset. On the Apps screen, tap Settings Backup and reset Factory data reset RESET DEVICE ERASE EVERYTHING. Before performing the factory data reset, remember to make backup copies of all important data stored in the device. If the problem is still not resolved, contact a Samsung Service Centre. 132 Appendix Calls are not connected

Ensure that you have accessed the right cellular network.

Ensure that you have not set call barring for the phone number you are dialling.

Ensure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call

Ensure that you are not covering the built-in microphone.

Ensure that the microphone is close to your mouth.

If using a headset, ensure that it is properly connected. Sound echoes during a call Adjust the volume by pressing the Volume key or move to another area. A cellular network or the Internet is often disconnected or audio quality is poor

Ensure that you are not blocking the devices internal antenna.

When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service providers base station. Move to another area and try again.

When using the device while moving, wireless network services may be disabled due to issues with the service providers network.

The battery icon is empty Your battery is low. Charge the battery. The battery does not charge properly (For Samsung-approved chargers)

Ensure that the charger is connected properly.

Visit a Samsung Service Centre and have the battery replaced. 133 Appendix The battery depletes faster than when first purchased

When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.

Battery consumption increases when you use messaging features or some apps, such as games or the Internet.

The battery is consumable and the useful charge will get shorter over time.

Your device is hot to the touch When you use apps that require more power or use apps on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your devices lifespan or performance. Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following:

Charge the battery.

Free some memory by transferring files to a computer or deleting files from your device.

Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview

The quality of your photos may vary, depending on the surroundings and the photography techniques you use.

If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

134 Appendix Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device, try the following:

Free some memory by transferring files to a computer or deleting files from your device.

Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly.

Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly. Another Bluetooth device is not located

Ensure that the Bluetooth wireless feature is activated on your device.

Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to.

Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre. A connection is not established when you connect the device to a computer

Ensure that the USB cable you are using is compatible with your device.

Ensure that you have the proper driver installed and updated on your computer.

If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer. 135 Appendix Your device cannot find your current location GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations. Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device. A small gap appears around the outside of the device case

This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur.

Over time, friction between parts may cause this gap to expand slightly.

Removing the battery (non-removable type)

These instructions are only for your service provider or an authorised repair agent.

Damage or faults caused by the unauthorised removal of the battery are not covered by the warranty.

To remove or replace the battery, contact your service provider or an authorised repair agent

Remove the SIM card tray from the device before starting battery removal.

Apply heat, higher than 80C, to the edges of the devices screen for approximately 20 minutes. 136 Appendix

Lift the screen using a suction cup, and then remove the connector using an opening tool to separate the screen from the devices body. Do not forcefully lift the screen. This may result in damage to the connector or device.

Remove the Home key, and then loosen and remove the screws.

Remove the circuit board by lifting it out of the back cover using an opening tool, then put the back cover aside and place the circuit board face down on a flat work surface. 137 Appendix

Disconnect the battery connector as shown in the image below.

Push the back of the battery with your fingers and remove the battery. Make sure not to press or puncture the battery with your fingernails or other objects when removing it. This may cause explosion or fire. 138

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Copyright Copyright 2015 Samsung Electronics This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics. Trademarks

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