AC7 AC1200 Smart Dual-Band WiFi Router User manual

1 Install the router If you want to replace your original router connected to the internet with a PPPoE user name and password, start from Step 1. Otherwise, start from Step 2. Step 1: Migrate your PPPoE user name and password from your original router 1. Power on your original and new routers. 2. Connect the WAN port of the original router to port 1, 2 or 3/IPTV of the new router using an Step 2: Connect to the internet 1. Power off your modem, and remove its battery (if any). 2. Connect the WAN port of the new router to the LAN port of your modem using an Ethernet cable. 3. Reinstall your modem's battery, then power on your modem and the new router. Tip: If you access the internet through Ethernet jack, connect WAN port of the router to the Ethernet jack using an Ethernet cable. 3. Wait about 6 seconds (When the WAN, LAN indicators of the new router turn solid on after Ethernet cable. blinking fast, your migration is successful). 4. Remove the original router. Power WAN 3/IPTV 2 1 WAN RST/WPS WIFI POWER New router Original Router Ethernet Cable Power WAN 3/IPTV 2 1 WAN RST/WPS WIFI POWER Power Internet Ethernet cable Modem Or Ethernet jack Quick Installation Guide For product or function details, please go to www.tendacn.com to download user guide. AC1200 Smart Dual-Band WiFi Router Model: AC7 Package contents Wireless router * 1 Power adapter * 1 Ethernet cable * 1 Quick installation guide * 1 Scan to download the Tenda WiFi app, or get it on Google Play/App Store. If any item is incorrect, missing, or damaged, please keep the original package and contact the local reseller or distributor immediately. 3 Set up you router 1. Start a web browser on a device that has connected to the router. Enter tendawifi.com in the address bar, and press Enter. 2. Click Start. (If the following page does not appear, refer to Q1 in the FAQ. ) 3. Confirm or set the related parameters. Then click Next.

( PPPoE is used as an example here.)

. PPPoE Connection Type:

ISP User Name:

Enter the user name from your ISP. ISP Password:

Enter the password from your ISP. Import PPPoE user name and password from the original router Skip 4. Set your WiFi name (SSID), WiFi password and login password. Then click Next. Note: The WiFi password is used to connect to the WiFi network of the router, and the login password is used to log in to the web UI to manage the router. WiFi Settings WiFi Name WiFi password of 8-32 characters Not Required Set the WiFi password as the login password of the admin account. Login password of 5-32 characters Not Required 2 Connect devices Connect your wireless devices to the router using the SSID and WiFi password labeled on the bottom/front of the router. AC7 AC7 Tenda_XXXXXX WiFi Password Tenda_XXXXXX Setting Tenda_XXXXXX Connect your wired devices to ports 1, 2 or 3/IPTV of the router using Ethernet cables. The LAN indicator fast blinks twice. WAN 3/IPTV 2 1 WAN RST/WPS WIFI POWER Ethernet cable Reconnect your wireless devices to the router's WiFi network using the WiFi names and the WiFi password you set. The wired devices can access the internet directly if they have connected to port 1, 2 or 3/IPTV. You're all set! You can now connect to Tenda_xxxxxx or Tenda_xxxxxx_5G To change settings of other features, click the "More" button below. More Tip: If the internet is still inaccessible after the configuration, please refer to Q2 in the FAQ. LED indicator Status Description SYS Solid on The router is starting. If the indicator is still solid on after your router completes startup, it indicates that the system is faulty. WAN LAN WiFi Slow blinking The router is working properly. Solid on The WAN port is connected properly. Fast blinking Data is being transmitted over the WAN port. Off The WAN port is disconnected or connected improperly. Solid on Port 1, 2 or 3/IPTV is connected properly. Fast blinking twice Off Solid on A new device is connected to port 1, 2 or 3/IPTV. None of ports 1, 2 and 3/IPTV is connected or connected properly. At least the 2.4 GHz or 5 GHz WiFi network is enabled. Fast blinking Data is being transmitted wirelessly. Slow blinking The router is performing WPS negotiation. Off The WiFi network is disabled. Port/Button POWER WIFI RST/WPS WAN 1/2 3/IPTV Description Used to connect to the power adapter included in the package. Press the button once to enable/disable the WiFi network of the router. Used to start the WPS negotiation process, or to reset the router. WPS: Press the button of the router, and enable the WPS function of another device within 2 minutes to establish a WPS connection. Reset: When the SYS indicator blinks, hold the button down for about 8 seconds. The router is reset successfully when all the LED indicators blink once. Used to connect the router to the internet. They are LAN ports used to connect to wired devices such as computers or switches. It is a default LAN port. But if the IPTV function of the router is enabled, it serves only as an IPTV port used to connect to a set-top box. FAQ Q1:
I
cannot
log
in
to
the
web
UI
of
the
router
after
entering
tendawifi.com,
what

should
I
do?

A1: Try the following solutions and log in again:

Ensure that your Ethernet cable with internet connectivity is plugged into the WAN port of the router rather than a LAN port. Ensure that your wireless device is connected to the router's SSID. Ensure that your wired device is connected properly to port 1, 2 or 3/IPTV of the router by Ethernet cable. The device is also set to Obtain an IP address automatically and Obtain DNS server address automatically. Ensure that tendawifi.com is entered correctly, or try logging by 192.168.0.1. Replace the web browser. Reset the router and log in again. Q2:
I
cannot
access
the
internet
after
the
configuration,
what

should
I
do?

A2: Log in to the web UI of the router, and check your router's connection status on the Internet Status page. If your router is connected to the internet successfully as the figure shown below, try the following solutions:

Internet Router Connect your wireless devices to the WiFi network of the router using the new WiFi name and password you set. If Connection failed appears on the page:

Click Internet Settings on the web UI to check whether the connection type and parameters you entered are correct. Connection type Information provided by your ISP PPPoE Dynamic IP address ISP user name and ISP password None Static IP address IP address, subnet mask, gateway, DNS server and other parameters Connect the Ethernet cable with internet connectivity to your computer. If your computer cannot access the internet, consult your ISP. Otherwise, reconnect the Ethernet cable with internet connectivity to your router, reset your router and configure it again. Q3: How to reset the router?

A3: When the SYS indicator blinks, hold down the RST/WPS button for about 8 seconds. The router is reset successfully when all the LED indicators blink once. CE Mark Warning This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. Operations in the 5.15-5.25GHz band are restricted to indoor use only. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. The mains plug is used as disconnect device, the disconnect device shall remain readily operable. NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable. Declaration of Conformity Hereby, SHENZHEN TENDA TECHNOLOGY CO., LTD. declares that the radio equipment type AC7 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address:

http://www.tendacn.com/en/service/download-cata-101.html Operate Frequency:

2.4G: EU / 2400-2483.5 MHz (CH1-CH13) 5G: EU / 5150-5250 MHz (CH36-CH48) EIRP Power (Max.):

2.4 GHz: 19.86 dBm 5 GHz: 22.96 dBm Software Version: V15.03.06.XX Caution:

Adapter Model: BN052-A09009E/BN052-A09009B Manufacture: SHENZHEN HEWEISHUN NETWORK TECHNOLOGY CO., LTD. Input: 100 - 240 V AC, 50/60 Hz, 0.3 A Output: 9 V 1.0 A

: DC Voltage FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. The device is for indoor usage only. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Radiation Exposure Statement This device complies with FCC radiation exposure limits set forth for an uncontrolled environment and it also complies with Part 15 of the FCC RF Rules. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. Operating frequency: 2412-2462MHz, 5150-5250MHz, 5725-5850MHz Operating frequency: 2412-2462MHz, 5150-5250MHz, 5725-5850MHz Caution:

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable. RECYCLING This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. User has the choice to give his product to a competent recycling organization or to the retailer when he buys new electrical or electronic equipment. Technical Support Shenzhen Tenda Technology Co., Ltd. 6-8 Floor, Tower E3, NO.1001, Zhongshanyuan Road, Nanshan District, Shenzhen, China. 518052 USA hotline: 1-800-570-5892 Canada hotline: 1-888-998-8966 Website: http://www.tendaus.com Email: support.usa@tenda.com.cn Hong Kong Hotline: 00852-81931998 Website: http://www.tendacn.com E-mail: support@tenda.com.cn Operating Temperature: 0 C - 40 C Operating Humidity: (10% - 90%) RH, non-condensing Copyright 2018 Shenzhen Tenda Technology Co., Ltd. All rights reserved. Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product names mentioned herein are trademarks or registered trademarks of their respective holders. Specifications are subject to change without notice.