Sierra Wireless AirCard Modem User Guide 2131233 Rev 1.0 Important Notice Safety and Hazards Limitation of Liability Duetothenatureofwirelesscommunications,transmission andreceptionofdatacanneverbeguaranteed.Datamaybe delayed,corrupted(thatis,haveerrors)orbetotallylost. Althoughsignificantdelaysorlossesofdataarerarewhen wirelessdevicessuchastheSierraWirelessmodemareusedin anormalmannerwithawellconstructednetwork,theSierra Wirelessmodemshouldnotbeusedinsituationswherefailure totransmitorreceivedatacouldresultindamageofanykind totheuseroranyotherparty,includingbutnotlimitedto personalinjury,death,orlossofproperty.SierraWireless acceptsnoresponsibilityfordamagesofanykindresulting fromdelaysorerrorsindatatransmittedorreceivedusingthe SierraWirelessmodem,orforfailureoftheSierraWireless modemtotransmitorreceivesuchdata. DonotoperatetheSierraWirelessmodeminareaswhere blastingisinprogress,whereexplosiveatmospheresmaybe present,nearmedicalequipment,nearlifesupportequipment, oranyequipmentwhichmaybesusceptibletoanyformof radiointerference.Insuchareas,theSierraWirelessmodem MUSTBEPOWEREDOFF.TheSierraWirelessmodemcan transmitsignalsthatcouldinterferewiththisequipment. DonotoperatetheSierraWirelessmodeminanyaircraft, whethertheaircraftisonthegroundorinflight.Inaircraft,the SierraWirelessmodemMUSTBEPOWEREDOFF.When operating,theSierraWirelessmodemcantransmitsignalsthat couldinterferewithvariousonboardsystems. Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. Sierra Wireless modems may be used at this time. Thedriveroroperatorofanyvehicleshouldnotoperatethe SierraWirelessmodemwhileincontrolofavehicle.Doingso willdetractfromthedriveroroperatorscontrolandoperation ofthatvehicle.Insomestatesandprovinces,operatingsuch communicationsdeviceswhileincontrolofavehicleisan offence. Theinformationinthismanualissubjecttochangewithout noticeanddoesnotrepresentacommitmentonthepartof SierraWireless.SIERRAWIRELESSANDITSAFFILIATES SPECIFICALLYDISCLAIMLIABILITYFORANYANDALL DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL, CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES INCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR Rev 1.0 Nov. 09 3 AirCard Modem User Guide Patents Copyright Trademarks REVENUEORANTICIPATEDPROFITSORREVENUE ARISINGOUTOFTHEUSEORINABILITYTOUSEANY SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS AND/ORITSAFFILIATESHASBEENADVISEDOFTHE POSSIBILITYOFSUCHDAMAGESORTHEYARE FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY. Notwithstandingtheforegoing,innoeventshallSierra Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor inconnectionwiththeSierraWirelessproduct,regardlessof thenumberofevents,occurrences,orclaimsgivingriseto liability,beinexcessofthepricepaidbythepurchaserforthe SierraWirelessproduct. 5,847,553 5,845,216 6,191,741 6,169,884 6,516,204 6,400,336 6,785,830 6,697,030 6,886,049 6,879,585 7,053,843 7,106,569 7,287,162 D442,170 Portionsofthisproductmaybecoveredbysomeorallofthe followingUSpatents:
5,515,013 5,629,960 5,929,815 5,890,057 6,359,591 6,339,405 6,653,979 6,643,501 6,847,830 6,876,697 7,023,878 6,985,757 7,295,171 7,200,512 D599,256 D560,911 andotherpatentspending. Thisproductincludes technologylicensedfrom:
ManufacturedorsoldbySierraWirelessoritslicenseesunder oneormorepatentslicensedfromInterDigitalGroup. 5,878,234 6,199,168 6,561,851 6,845,249 6,968,171 7,145,267 D459,303 QUALCOMM 3G 2009SierraWireless.Allrightsreserved. HeartoftheWirelessMachineisaregisteredtrademarkof SierraWireless.WatcherisatrademarkofSierraWireless, registeredintheEuropeanCommunity. SierraWireless,theSierraWirelesslogo,theredwavedesign, theredtippedantenna,andTRUInstallaretrademarksof SierraWireless. WindowsisaregisteredtrademarkofMicrosoftCorporation. QUALCOMMisaregisteredtrademarkofQUALCOMM Incorporated.Usedunderlicense. MacintoshisatrademarkofAppleInc.,registeredintheU.S. andothercountries. Othertrademarksarethepropertyoftherespectiveowners. 4 2131233 Contact Information Sales Desk:
Phone: 1-604-232-1488 Hours: 8:00 AM to 5:00 PM Pacific Time E-mail: sales@sierrawireless.com Post: Sierra Wireless 13811 Wireless Way Richmond, BC Canada V6V 3A4 Fax: 1-604-231-1109 Web: www.sierrawireless.com ConsultourWebsiteforuptodateproductdescriptions, documentation,applicationnotes,firmwareupgrades,trouble shootingtips,andpressreleases:
www.sierrawireless.com Revision History Revision number Release date 1.0 November 2009 New document Changes Rev 1.0 Nov. 09 5 AirCard Modem User Guide 6 2131233 Contents AirCard Modem User Guide . 9 About the AirCard modem. 9 Services supported . 9 Your account and coverage area. 10 AirCard modem features . 11 LED operation . 11 Connection management software . 13 Launching Watcher (Windows) . 14 Launching Watcher (Mac) . 14 Reinstalling the software . 14 Connect to the network . 15 Windows . 15 Mac . 16 Removing the SIM card . 17 Care and maintenance . 17 Troubleshooting . 18 Technical specifications . 20 Radio frequency and electrical specifications . 20 Frequency band support . 20 Environmental specifications . 21 Regulatory and safety information . 22 Safety and hazards . 22 Regulatory information for North America . 23 Regulatory information for EU countries . 25 Index . 27 Rev 1.0 Nov. 09 7 AirCard Modem User Guide 8 2131233 AirCard Modem User Guide About the AirCard modem TheAirCardthirdgeneration(3G)wirelessmodemenables youtoconnecttotheInternet,sendandreceiveemail,connect toacorporatenetworkorvirtualprivatenetwork(VPN),or viewstreamingvideo,withouttheneedforacable. Dependingonthemodel,theAirCardmodemcanconnect eithertoaPCMCIA(PCCard)slotoranExpressCardslot onyourcomputer. Note: When using the AirCard modem with a PC Card adapter, use only the PC Card adapter that came with your modem. Your modem may not work properly with adapters that are not specifically designed for your product. IfthemodemisTRUInstallenabled,alltherequired softwareisavailableonthemodem.Whenyousetupyour modem,thesoftwareisinstalledonyourcomputer.Youdonot needaninstallationCD.(Dependingonyourserviceprovider, yourmodemmayincludeaninstallationCD.) Services supported Dependingonthemodel,yourmodemsupportsspeedsofup to21Mbps(Megabitspersecond).However,actualspeed dependsonnetworkconditionsandtheservicesthatyour serviceprovideroffers.Contactyourserviceproviderandvisit www.sierrawireless.comfordetails. Maximumtheoreticaldataspeedsare:
EvolvedHighSpeedPacketAccess(EvolvedHSPAor HSPA+)upto21 Mbps
HighSpeedDownloadPacketAccess(HSDPA)upto 7.2 Mbps
HighSpeedUploadPacketAccess(HSUPA)upto 5.76 Mbps
ConcurrentHSDPA/HSUPA(HSPA)upto3.6Mbps downloadandupto1.5Mbpsupload
UniversalMobileTelecommunicationsSystem(UMTS) 384 kbps(kilobitspersecond)
EnhancedDataratesforGSMEvolution(EDGE) 236 kbps Rev 1.0 Nov. 09 9 AirCard Modem User Guide
GeneralPacketRadioService(GPRS)56 kbps GPRSandEDGEaresecondgeneration(2G)dataservices. UMTS,HSDPA/HSUPA,andHSPA+are3Gdataservices. Whenestablishingaconnection,yourmodemusesthefastest availableservice.If,forexample,youareusingthemodemin anareathathasEDGEservicebutnotUMTSorHSDPA/
HSUPAservice,themodemconnectsusingEDGEservice. Oncetheconnectionisestablished,youhaveaccesstoall Internetservices. Your account and coverage area IfyoupurchasedthemodemfromaGSMserviceprovider, youmayalreadyhaveanaccountandaSIMcard.Otherwise, yourretailershouldbeabletogiveyouthenamesof companiesthatprovidetheseitems. YoumusthaveanaccountwithaGSMserviceprovidertouse themodem.Tousethemodems3Gcapability,youraccount mustbewithaserviceproviderthatoffersHSDPA/HSUPAor UMTSservice.(Themodemisbackwardscompatiblewith2G service.) Whenyouobtainyouraccount,youaregivenaSubscriber IdentityModule(SIM)cardcontainingaccountinformation. Beforeyouusethemodem,youmustinserttheSIMcardinto it.(Dependingonyourserviceprovider,theSIMcardmay alreadybeinserted.) Yourabilitytoobtainservicedependsonthesefactors:
NetworkcoverageYoumustbewithinthenetwork coveragearea.
ServiceproviderIfyouarewithinthecoverageareaof anetworkthatisnotoperatedbyyourownservice provider,youcanobtainserviceonlyifthereisaroaming agreementbetweenyourserviceproviderandthenetwork operator. Note: The fee for service is usually higher when you are roaming (connected to a network other than the one belonging to your service provider).
AccountprovisionsYouraccountmayrestrictyour usagetocertainnetworksorlimittheamountoftimeyou canusethenetwork. FrequencybandYoucannotconnecttonetworks operatinginbandsnotsupportedbyyourmodem, regardlessofroamingagreementsoraccountprovisions.
MostserviceprovidershavecoveragemapsontheirWebsites. 10 2131233 AirCard modem features LED operation Dependingonthemodel,themodemhasthreeortwoLEDs thatshowthecurrentstatusofthemodem. Three status LEDs Power LED 2G LED 3G LED SIM card slot LED State Power Off Indicates Indicates one of the following states:
The modem is not inserted in the computer. The computer is off or in suspend and resume mode. The modem radio has been turned off using Watcher or another connection client. Solid Blue The power is on, the modem is working normally. Blinking Blue The firmware is being updated. Do not remove the modem from the computer. Blinking Amber The modem is searching for service (initializing). Solid Amber Modem erroreither the modem is having a problem initializing (searching for service) or is offline because of a failure. Contact your service provider. 2G Off The modem is unable to detect 2G service. Blinking Amber The modem has detected a 2G network (EDGE, GPRS, GSM) and is ready to connect. Solid Amber The modem is connected to a 2G network and is able to send and receive data. 3G Off The modem is unable to detect 3G service. Blinking Blue The modem has detected a 3G network (UMTS, HSPA) and is ready to connect. Solid Blue The modem is connected to a 3G network and can send and receive data. Rev 1.0 Nov. 09 11 AirCard Modem User Guide Two status LEDs Status LEDs Modem shown inserted in PC Card adapter LED State Power Off Indicates Indicates one of the following states:
The modem is not inserted in the computer. The computer is off or in suspend and resume mode. The modem radio has been turned off using Watcher or another connection client. Solid Blue The power is on, the modem is working normally. Blinking Blue The firmware is being updated. Do not remove the modem from the computer. Blinking Amber The modem is searching for service (initializing). Solid Amber Modem erroreither the modem is having a problem initializing (searching for service) or is offline because of a failure. Contact your service provider. Data Off The modem is unable to detect 2G or 3G service. Blinking Amber The modem has detected a 2G network (EDGE, GPRS, GSM) and is ready to connect. Solid Amber Blinking Blue The modem is connected to a 2G network and is able to send and receive data. The modem has detected a 3G network (UMTS, HSPA, HSPA+) and is ready to connect. Solid Blue The modem is connected to a 3G network and can send and receive data. 12 2131233 Connection management software YourmodemcomeswithWatchersoftwareforWindowsor Mac,orotherconnectionmanagementsoftware,depending onyourserviceprovider.Usethissoftwaretomanagethe modemandmonitoryourconnections. ForinformationonWatcherfeaturesandusingWatcher,refer totheonlineHelp.FromthemainWatcherwindow,selectHelp
> Help Topicsorclickthe button(Windows)orHelp > Sierra Wireless 3G Watcher Help(Mac). Note: Watcher is compatible with earlier Sierra Wireless modems. Initiatedataconnections Watcherenablesyouto:
Determinesignalstrength,roamingstatus,GPRS,EDGE, UMTS,orHSDPA/HSUPAavailability,andothernetwork connectionparameters
MonitorthestatusofthemodemandGSMservice
EnableordisableSIMsecuritythatpreventsothersfrom SendandreceiveSMSmessages usingyourSIMcardifitislostorstolen
ConfigurestartupandexitactionsforWatcherandthe modem
Createormodifyaconnectionprofile YoudonotneedtorunWatcherwhenyouusethemodem,but Watcherdoesprovideusefulstatusinformation. Rev 1.0 Nov. 09 13 AirCard Modem User Guide Launching Watcher (Windows) Unlessthisfeaturehasbeendisabled,Watcherlaunches automaticallywhenyouinsertthemodem.Youcanalso launchWatcherby:
Doubleclickingthedesktopshortcut,or
SelectingStart > Programs > Sierra Wireless > Sierra Wireless Watcher. Dependingonhowyourprofileisconfigured,yourbrowser, VPN,orotherprogrammaylaunchautomaticallyanytimeyou launchWatcher. Launching Watcher (Mac) Watcherstartsautomaticallyatlogin.Todisablethisfeature, goto3G Watcher > Preferences. YoucanalsostartWatcherbynavigatingtotheApplications >
3G Watcherfolderanddoubleclicking3G Watcher. Tip TokeeptheWatchericoninthedock:
1. LaunchWatcher. 2. ClickandholdtheWatchericoninthedock. 3. Fromthepopupmenu,selectKeep in Dock. Reinstalling the software Windows IfyouneedtoreinstallorrepairtheWatchersoftware:
1. GotoStart > Control Panel > Add or Remove Programs. 2. UninstallWatcher. 3. 4. Followtheonscreeninstructions. Insertthemodemintoyourcomputer. 14 2131233 Or,inWatcher:
1. SelectTools > Software Installation Mode. 2. Followtheonscreeninstructions. Note: Do not remove the modem until the software installation process is complete. Mac TouninstallWatcher:
1. Select3G Watcher > Uninstall 3G Watcher. 2. Followtheonscreeninstructions. Connect to the network Windows Touseyouraccount(andconnecttoyourserviceproviders network),youneedtohaveatleastoneprofilesetuponyour modem.Dependingonhowyourmodemisconfigured,the profilemayalreadybesetuporyoumayneedtocreateone. Scenario Required action Watcher automatically detects or creates a default profile. Click Connecta. Watcher prompts you to create a data profile. 1. Click Yes, then....
If Watcher opens the Options window Profile pane and pre-selects an appropriate profile
(normally the name of your service provider) from the drop-down list... If Watcher opens the Options window Profile pane, the Profile name field is blank, and your service provider is not included in the drop-down list... a. Click OK to accept that profile (or choose another from the drop-down list). b. Click Connecta. You need to create a profile manually. Refer to the Watcher online help for details. Click Help > Help topics or click the button. a. The first time you insert the modem in the computer, it takes a few seconds for the modem to locate the net-
work. While it is scanning for a network, the Connect button is unavailable. Oncethesoftwareissuccessfullyinstalledandtheprofileisset up,themodemisreadytouse. Anytimeyouusethemodemwiththesamecomputer,TRU Installverifiesthatthecorrectsoftwareisalreadyinstalled. Thisprocessmaytakeafewseconds. Ifyouneedtoreinstallthesoftware,seepage 14. Rev 1.0 Nov. 09 15 AirCard Modem User Guide Mac ToconnecttothenetworkusingWatcher:
1. SelectaprofilefromthedropdownlistandclickConnect. Note: If you have a pre-paid wireless account, youll need to have credit in your account before you can connect. Toendahighspeedconnection,clickDisconnect. The first time you run Watcher Dependingonyourdevice,youmayhaveanadditionalstep thefirsttimeyourunWatcher. MacOSX10.5.xandlater 1. ThefirsttimeyouclickConnect,themessageAnew networkinterfacehasbeendetected.ClicktheNetwork Preferencesbutton. IntheNetworkwindow,clickApply.Yourmodemconnects tothenetwork. 2. MacOSX10.4.11 1. AfterclickingConnect,openSystem Preferencesandselect Network. 2. WhentheNewPortDetectedmessageappears,clickOK. 3. ClickApply Now.Yourmodemconnectstothenetwork. 16 2131233 Removing the SIM card ToremovetheSIMcard,youneedapen. 1. Placethemodemonasmooth,hardsurface. 2. Gentlyinsertthepenintotheendoftheejectslotfarthest fromtheSIMslot.SlidethepentowardstheSIMslot.The SIMcardpopsoutofitsslot.SeeFigure 1. Eject slot Figure 1: Removing the SIM card from the modem 3. GentlypulltheSIMcardfromtheslotuntilitslidesfree. Care and maintenance Aswithanyelectronicdevice,themodemmustbehandled withcaretoensurereliableoperation.Followtheseguidelines whenyouuseandstoreyourmodem:
DonotapplyadhesivelabelstotheSIMcard.Thismay causeittojaminsidetheslot,orpreventitfrombeing insertedproperly.
Whennotinstalledinyourcomputer,storethemodem andSIMcardinasafeplace. Protectthemodemfromliquids,dust,andexcessiveheat.
(SeetheEnvironmentalspecificationsonpage 21for maximumtolerances.)
Rev 1.0 Nov. 09 17 AirCard Modem User Guide Troubleshooting Thissectiondescribespossibleproblemsandsolutionsfor Windowsusers.Ifyouhaveaproblemthatisnotdescribedin thissection,visittheSierraWirelesssupportpageat www.sierrawireless.com/support. TRU-Install software installation does not start automatically IfWatcherinstallationdoesnotstartafteryouinsertthe modem:
1. DoubleclickMy Computer(WindowsXP)orComputer
(WindowsVista,Windows7)onyourdesktop. 2. ClicktheTRU-Installdrive. 3. UndertheTRU-Installdrive,opentheWinfolderand doubleclickSetup.exe.Followtheonscreenpromptsto installthesoftware. PC Card slot no longer works after you remove the AirCard modem (with PC Card adapter) from the laptop Ifyourlaptopdoesnotrecognizethatyouhaveremovedthe modemwithPCCardadapter,youmayhavetorestartyour laptoptorestorePCCardslotoperation. Inthefuture,beforeyouremovethemodemwithPCCard adapter,clicktheSafely Remove HardwareiconintheWindows systemtray,thenselectthemodem. Modem is not detected after TRU-Install installation completes YousuccessfullycompletetheTRUInstallinstallationprocess, butWatcherdoesnotdetectthemodem:
1. ClickStart,andthenclickControl Panel. 2. DoubleclickTRU-Install. 3. Whenyouarepromptedtoswitchtomodemmode,click OK. 4. WaitforWatchertodetectthemodem. 5. Ifthemodemstillisnotdetected,connecttotheInternet usinganothermethodandgoto www.sierrawireless.com/supportforassistance. The Windows Installer fails WhenyoutrytoinstalloruninstallWatcher,themessage Windows Installer is not accessible(forexample,Errorcode:1601) appears. 18 2131233 TofixError1601,firstseeifanotherinstallationprocessis running. 1. PressCtrl + Alt + DelandselectTaskManager. 2. GototheProcessestab. 3. Checktherunningprocessesforanyofthesenames:
setup.exe isetup.exe ikernel.exe msiexec.exe idriver.exe IsUninst.exe IsUninst.exe Uninst.exe Ifanyoftheseprocessesarerunningonthesystem:
1. Selecteachprocess. 2. ClickEnd Process. 3. TrytoruntheWatcherinstallationagain. Iftheinstallationisnotsuccessful,connecttotheInternet usinganothermethodandcheckSierraWirelessKnowledge Basearticlesathttp://sierrawireless.custhelp.com. Rev 1.0 Nov. 09 19 AirCard Modem User Guide Technical specifications Radio frequency and electrical specifications Theradiofrequencybandsthatyourmodemsupportswill varydependingonyourregionandyourmodemmodel. Transmit Receive GSM 1900 (PCS): 1850 1910 MHz GSM 1800 (DCS):1710 1785 MHz EGSM 900: 880 915 MHz GSM 850: 824 849 MHz WCDMA 2100 (Band I): 1920 1980 MHz WCDMA 1900 (Band II): 1850 1910 MHz WCDMA 850 (Band V): 824 849 MHz WCDMA 800 (Band VI): 830 840 MHz WCDMA 900 (Band VIII) 880 - 915 MHz GSM 1900 (PCS): 1930 1990 MHz GSM 1800 (DCS): 1805 1880 MHz EGSM 900: 925 960 MHz GSM 850: 869 894 MHz WCDMA 2100 (Band I): 2110 2170 MHz WCDMA 1900 (Band II): 1930 1990 MHz WCDMA 850 (Band V): 869 894 MHz WCDMA 800 (Band VI): 875 885 MHz WCDMA 900 (Band VIII) 925 960 MHz Frequency band support Technology Bands Location 2G 850 MHz (cellular band) North America 900 MHz (EGSM band) Europe 1800 MHz (DCS band) Europe and Asia 1900 MHz (PCS band) North America 3G WCDMA 850 (band V) North America and Australia WCDMA 800 (band VI) Japan WCDMA 900 (band VIII) Europe, Asia, and Australia WCDMA 1900 (band II) North America WCDMA 2100 (band I) Europe, Asia, and Australia 20 2131233 Environmental specifications Operating temperature Storage temperature Humidity Vibration 0C to 45C (32F to 113F)
-20C to 85C (-4F to 185F) 95%, non-condensing 15 g peak 10 to 2000 Hz (non-operating) Rev 1.0 Nov. 09 21 AirCard Modem User Guide Regulatory and safety information Notice Becauseofthenatureofwirelesscommunications,trans missionandreceptionofdatacanneverbeguaranteed.Data maybedelayed,corrupted(thatis,haveerrors),orbetotally lost.Althoughsignificantdelaysorlossesofdataarerare whenwirelessdevicessuchastheSierraWirelessmodemare usedinanormalmannerwithawellconstructednetwork,the SierraWirelessmodemshouldnotbeusedinsituationswhere failuretotransmitorreceivedatacouldresultindamageof anykindtotheuseroranyotherparty,includingbutnot limitedtopersonalinjury,death,orlossofproperty.Sierra Wirelessanditsaffiliatesacceptnoresponsibilityfordamages ofanykindresultingfromdelaysorerrorsindatatransmitted orreceivedusingtheSierraWirelessmodem,orforfailureof theSierraWirelessmodemtotransmitorreceivesuchdata. Safety and hazards ThemodemMUSTBEPOWEREDOFFinallareasthatmay besusceptibletoradiointerference,inparticular:
Prohibitedareas Obeyallsignsandnoticesandfollowallrulesandregula tions.Poweroffthemodemwheninstructedtodosoor whenyoususpectthatitmaycauseinterferenceordanger. Inareaswhereblastingisinprogress
Whereexplosiveatmospheresmaybepresent Areaswithapotentiallyexplosiveatmospherearenot alwaysclearlymarked.Suchareasincludegasstations, fueldepots,chemicaltransferorstoragefacilities,areas whereblastingisinprogress,areaswheretheaircontains chemicalsorparticlessuchasgrain,dust,ormetalpow ders,andanyotherareawhereyouwouldnormallybe advisedtoturnoffyourcellularphoneorvehicleengine.
Nearmedicalorlifesupportequipment Medicalequipmentmaybesusceptibletoanyformof radiointerference.Insuchareasthemodemcantransmit signalsthatcouldinterferewiththisequipment.
Onboardaircraft InadditiontoFederalAviationAuthority(FAA)require ments,manyairlineregulationsstatethatyoumustsus pendwirelessoperationsbeforeboardinganaircraft.The 22 2131233 Note: Regulatory information in this section applies to these models:
AirCard 880E AirCard 881 AirCard 881E (Canada only) AirCard 504 modemiscapableoftransmittingsignalsthatcouldinter ferewithvariousonboardsystemsandcontrols. Failuretoobservethisinstructionmayleadtosuspension ordenialofcellulartelephoneservicestotheoffender, legalaction,orboth. Someairlinesmaypermittheuseofcellularphoneswhile theaircraftisonthegroundandthedoorisopen.The modemmaybeusednormallyatthistime.
Whileoperatingavehicle Thedriveroroperatorofanyvehicleshouldnotusea wirelessdatadevicewhileincontrolofavehicle.Doingso detractsfromthedriveroroperatorsabilitytocontroland operatethevehicle.Insomecountries,usingsuchcommu nicationsdeviceswhileincontrolofavehicleisanoffence. Regulatory information for North America CAUTION:Unauthorizedmodificationsorchangesnot expresslyapprovedbySierraWireless,Inc.couldvoid compliancewithregulatoryrules,andtherebyyourauthority tousethisequipment. ThedesignofthemodemcomplieswithU.S.FederalCommu nicationsCommission(FCC)andIndustryCanada(IC)guide linesrespectingsafetylevelsofradiofrequency(RF)exposure forportabledevices,whichinturnareconsistentwiththe followingsafetystandardspreviouslysetbyCanadian,U.S. andinternationalstandardsbodies:
ANSI/IEEEC95.12005,IEEEStandardforSafetyLevelswith RespecttoHumanExposuretoRadioFrequencyElectromag neticFields,3kHzto300GHz
NationalCouncilonRadiationProtectionandMeasure ments(NCRP)Report86,1986,BiologicalEffectsand ExposureCriteriaforRadioFrequencyElectromagneticFields
HealthCanada,SafetyCode6,1999,LimitsofHuman ExposuretoRadiofrequencyElectromagneticFieldsinthe FrequencyRangefrom3kHzto300GHz InternationalCommissiononNonIonisingRadiation Protection(ICNIRP)1998,Guidelinesforlimitingexposureto timevaryingelectric,magnetic,andelectromagneticfields(up to300GHz)
Caution: The modem must be 1.0 cm or more from users during operation, to satisfy FCC / IC RF exposure requirements. This modem must not be used with any other antenna or transmitter that has not Rev 1.0 Nov. 09 23 AirCard Modem User Guide been approved to operate in conjunction with this modem. Note: This modem must not be used in any unapproved configurations. For details, contact Sierra Wireless. Note: The modem is approved for normal-size notebook computers only (typically with 12 inches or larger display screens). For notebook computers with a display screen smaller than 12 inches, ensure a safe distance between the modem antenna and users or bystanders. ThesedevicescomplywithPart15oftheFCCRules. Operationissubjecttotheconditionthatthesedevicesdonot causeharmfulinterference. Whereappropriate,theuseoftheequipmentissubjecttothe followingconditions:
Warning: (EMI) United States FCC Information This equipment has been tested and found to comply with the limits pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in an appropriate installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful inter-
ference to radio communication. However, there is no guarantee that interference will not occur in a particular installation. Ifthisequipmentdoescauseharmfulinterferencetoradioor televisionreception,whichcanbedeterminedbyturningthe equipmentoffandon,theuserisencouragedtotrytocorrect theinterferencebyoneormoreofthefollowingmeasures:
Increasetheseparationbetweentheequipmentand receiver
Connecttheequipmentintoanoutletonacircuitdifferent fromthattowhichthereceiverisconnected
Consultthedealeroranexperiencedradio/TVtechnician forhelp IfyouhavepurchasedthisproductunderaUnitedStates Governmentcontract,itshallbesubjecttorestrictionsasset forthinsubparagraph(c)(1)(ii)ofDefenseFederalAcquisitions Regulations(DFARs)Section252.2277013forDepartmentof 24 2131233 Note: Regulatory information in this section applies to these models:
AirCard 880 AirCard 880E AirCard 501 AirCard 503 Defensecontracts,andassetforthinFederalAcquisitions Regulations(FARs)Section52.22719forcivilianagency contractsoranysuccessorregulations.Iffurthergovernment regulationsapply,itisyourresponsibilitytoensure compliancewithsuchregulations. Regulatory information for EU countries SierraWirelessherebydeclaresthatthemodemconformstoall theessentialrequirementsofDirective1999/5/EC:
TheDeclarationofConformitymadeunderDirective1999/5/
ECisavailableforviewingatthefollowinglocationintheEU community:
SierraWireless(UK),Limited LakesideHouse 1FurzegroundWay,StockleyParkEast Uxbridge,Middlesex UB111BD England Rev 1.0 Nov. 09 25 AirCard Modem User Guide 26 2131233 Index Numerics 3GWatcher launching,14 C Careandmaintenance,17 connecttothenetwork,15 E ejectingaSIMcard,17 electricalspecifications,20 environmentalspecifications,21 F frequencies receive,20 transmit,20 H humidity,21 L launching3GWatcher,14 LaunchingWatcher,14 LEDs,11 P profile,15 R radiofrequencyspecifications,20 receivefrequencies,20 removingSIMcard,17 RFspecifications,20 S safetynotice,22 SIMcard,removing,17 specifications electrical,20 environmental,21 radiofrequency,20 storage temperature,21 whennotusingcard,17 T temperature,21 transmitfrequencies,20 V vibration,21 W Watcher introduction,13 launching,14 reinstalling,14 Rev 1.0 Nov. 09 27 AirCard Modem User Guide 28 2131233