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1 2 3 | Cover Letter(s) | June 04 2017 / July 04 2017 | ||||||
1 2 3 | Cover Letter(s) | June 04 2017 / July 04 2017 | ||||||
1 2 3 | External Photos | June 04 2017 / July 04 2017 | ||||||
1 2 3 | ID Label/Location Info | June 04 2017 / July 04 2017 | ||||||
1 2 3 | Internal Photos | June 04 2017 / July 04 2017 | ||||||
1 2 3 | Cover Letter(s) | June 04 2017 / July 04 2017 | ||||||
1 2 3 | RF Exposure Info | June 04 2017 / July 04 2017 | ||||||
1 2 3 | RF Exposure Info | June 04 2017 / July 04 2017 | ||||||
1 2 3 | RF Exposure Info | June 04 2017 / July 04 2017 | ||||||
1 2 3 | RF Exposure Info | June 04 2017 / July 04 2017 | ||||||
1 2 3 | Test Report | June 04 2017 / July 04 2017 | ||||||
1 2 3 | Test Setup Photos | June 04 2017 / July 04 2017 | ||||||
1 2 3 | Test Setup Photos | June 04 2017 / July 04 2017 | ||||||
1 2 3 | Cover Letter(s) | June 04 2017 / July 04 2017 | ||||||
1 2 3 | Test Report | June 04 2017 / July 04 2017 | ||||||
1 2 3 | Test Report | July 04 2017 | ||||||
1 2 3 | Test Setup Photos | June 04 2017 / July 04 2017 | ||||||
1 2 3 | Test Setup Photos | June 04 2017 / July 04 2017 | ||||||
1 2 3 | Test Report | June 04 2017 / July 04 2017 | ||||||
1 2 3 | Test Setup Photos | June 04 2017 / July 04 2017 |
1 2 3 | Users Manual-1 | Users Manual | 4.45 MiB | June 04 2017 / July 04 2017 |
User Manual
ZEEMS330A Rev. A Draft 4/14/15- Do Not Distribute Legal Information Trademarks Snap-on, ShopStream Connect, SureTrack, Fast-Track Troubleshooter, ProDemand, ShopKey Pro and VERUS are trademarks registered in the United States and other countries of Snap-on Incorporated. All other marks are trademarks or registered trademarks of their respective holders. The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Snap-on Incorporated is under license. Copyright Information 2015 Snap-on Incorporated. All rights reserved. Disclaimer of Warranties and Limitation of Liabilities All pictures and illustrations shown are for reference purposes only. All information, specifications and illustrations in this manual are based on the latest information available at the time of printing and are subject to change without notice. While the authors have taken due care in the preparation of this manual, nothing contained herein:
Modifies or alters in any way the standard terms and conditions of the purchase, lease, or rental agreement Increases in any way the liability to the customer or to third parties. Snap-on reserves the right to make changes at any time without notice. under the terms of which the equipment to which this manual relates was acquired. IMPORTANT:
Before operating or maintaining this unit, please read this manual carefully paying extra attention to the safety warnings and precautions. Contact Information (North America) Websites:
Snap-on Diagnostics and Information http://diagnostics.snapon.com Software Subscription - Learn how to always have the latest diagnostic software on your Diagnostic Tool. http://diagnostics.snapon.com/theprogram Training and Support (by platform) - Find product support information, and watch free instructional product videos. http://diagnostics.snapon.com/FAQ.htm Manuals / Technical Documentation - The information in this manual is periodically revised to ensure the latest information is included. Download the latest version of this manual and other related technical documentation at :
http://diagnostics.snapon.com/usermanuals Forums and Training - Watch free instructional product videos. Connect with and share your Diagnostic Tool questions, ideas and success stories :
http://diagnostics.snapon.com/ForumsandTraining.htm Phone / E-mail - Technical Assistance 1-800-424-7226 / diagnostics_support@snapon.com For technical assistance in all other markets, contact your selling agent. ii ZEEMS330A Rev. A 30-E-15 NA Draft 4/14/15- Do Not Distribute Safety Information READ ALL INSTRUCTIONS For your own safety, the safety of others, and to prevent damage to the product and vehicles upon which it is used, it is important that all instructions and safety messages in this manual and the accompanying Important Safety Instructions manual be read and understood by all persons operating, or coming into contact with the product, before operating. We suggest you store a copy of each manual near the product in sight of the operator. For your safety, read all instructions. Use your diagnostic tools only as described in the tool users manual. Use only manufacturer recommended parts and accessories with your diagnostic tools. This product is intended for use by properly trained and skilled professional automotive technicians. The safety messages presented throughout this manual and the accompanying Important Safety Instructions manual are reminders to the operator to exercise extreme care when using this product. There are many variations in procedures, techniques, tools, and parts for servicing vehicles, as well as in the skill of the individual doing the work. Because of the vast number of test applications and variations in the products that can be tested with this instrument, we cannot possibly anticipate or provide advice or safety messages to cover every situation. It is the responsibility of the automotive technician to be knowledgeable of the system being tested. It is essential to use proper service methods and test procedures. It is important to perform tests in an appropriate and acceptable manner that does not endanger your safety, the safety of others in the work area, the equipment being used, or the vehicle being tested. It is assumed that the operator has a thorough understanding of vehicle systems before using this product. Understanding of these system principles and operating theories is necessary for competent, safe and accurate use of this instrument. Before using the equipment, always refer to and follow the safety messages and applicable test procedures provided by the manufacturer of the vehicle or equipment being tested. Use the product only as described in its user manual. Use only manufacturer recommended parts and accessories with your product. Read, understand and follow all safety messages and instructions in this manual, the accompanying Important Safety Instructions manual, and on the test equipment. Environmental Conditions:
This product is intended for indoor use only This product is rated for Pollution Degree 2 (normal conditions) iii Draft 4/14/15- Do Not Distribute Safety Information Safety Signal Words Safety Signal Words All safety messages contain a safety signal word that indicates the level of the hazard. An icon, when present, gives a graphical description of the hazard. Safety Signal words are:
Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury to the operator or to bystanders.
Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury to the operator or to bystanders.
Indicates a potentially hazardous situation which, if not avoided, may result in moderate or minor injury to the operator or to bystanders. Safety Message Conventions Safety messages are provided to help prevent personal injury and equipment damage. Safety messages communicate the hazard, hazard avoidance and possible consequences using three different type styles:
Normal type states the hazard. Bold type states how to avoid the hazard. Italic type states the possible consequences of not avoiding the hazard. An icon, when present, gives a graphical description of the potential hazard. Safety Message Example
Risk of unexpected vehicle movement. Block drive wheels before performing a test with engine running. A moving vehicle can cause injury. Important Safety Instructions For a complete list of safety messages, refer to the accompanying Important Safety Instructions manual. SAVE THESE INSTRUCTIONS iv Draft 4/14/15- Do Not Distribute Contents Safety Information ..................................................................................................................... iii Contents....................................................................................................................................... i Chapter 1: Using This Manual ................................................................................................... 1 Conventions.................................................................................................................................. 1 Bold Text................................................................................................................................ 1 Symbols ................................................................................................................................. 1 Terminology ........................................................................................................................... 1 Notes and Important Messages ............................................................................................. 2 Procedures............................................................................................................................. 2 Hyperlinks .............................................................................................................................. 2 Tool Help................................................................................................................................ 2 Chapter 2: Introduction.............................................................................................................. 3 Features and Specifications ........................................................................................................ 3 Diagnostic Tool ...................................................................................................................... 3 Scope Module ........................................................................................................................ 7 Scan Module (Wireless)......................................................................................................... 9 Chapter 3: Basic Operation and Navigation .......................................................................... 11 Turning On/Off, Sleep Mode and Emergency Shutdown ........................................................... 11 Turning On ........................................................................................................................... 11 Turning Off .......................................................................................................................... 11 Sleep Mode ......................................................................................................................... 12 Emergency Shutdown.......................................................................................................... 12 Shortcut (S) Button ..................................................................................................................... 13 Configure Shortcut (S) Button.............................................................................................. 14 Advanced (menu selection) ................................................................................................ 14 LED Indicator.............................................................................................................................. 15 Basic Navigation......................................................................................................................... 15 Touch Screen and Stylus..................................................................................................... 15 Starting the ShopStream Diagnostic Suite Program............................................................ 17 Home Screen Layout ........................................................................................................... 17 Function Icons...................................................................................................................... 18 Toolbar................................................................................................................................. 19 Windows Taskbar ................................................................................................................ 21 Virtual Keyboard ......................................................................................................................... 21 Camera Operation ...................................................................................................................... 23 Operating the Camera ......................................................................................................... 23 Viewing Pictures .................................................................................................................. 24 Wi-Fi Setup................................................................................................................................. 24 Chapter 4: Scanner Function .................................................................................................. 25 Demonstration Program ............................................................................................................ 25 Basic Operation and Navigation ................................................................................................. 26 i Draft 4/14/15- Do Not Distribute Contents Screen Messages ................................................................................................................ 26 Making Selections................................................................................................................ 26 Scanner Screen Layout ....................................................................................................... 27 Menu Options....................................................................................................................... 36 Scanner Operation ..................................................................................................................... 39 Vehicle Identification ............................................................................................................ 39 Connecting the Scan Module............................................................................................... 40 Vehicle System and Test Selection...................................................................................... 41 Stopping Communication and Exiting the Scanner .................................................................... 52 Chapter 5: Scan Module Operation ........................................................................................ 54 Overview..................................................................................................................................... 54 Pairing The Scan Module ........................................................................................................... 55 Checking Scan Module Paired Status ........................................................................................ 56 Data Cable Connection .............................................................................................................. 57 Troubleshooting.......................................................................................................................... 58 No Communication Message............................................................................................... 58 Signal Loss / Out of Range Alarm........................................................................................ 58 Checking Hardware Status .................................................................................................. 58 Recovery Procedure ............................................................................................................ 60 Updating Scan Module Firmware ............................................................................................... 62 Chapter 6: OBD Direct Operations.......................................................................................... 65 OBD Health Check ..................................................................................................................... 66 Global OBD II Code Check .................................................................................................. 66 Global OBD II Clear Codes.................................................................................................. 67 Readiness Monitors ............................................................................................................. 67 MIL Status............................................................................................................................ 68 OBD Diagnose............................................................................................................................ 68 Start Communication ........................................................................................................... 68 Connector Information ......................................................................................................... 72 Manual Protocol Selection ................................................................................................... 72 Chapter 7: Guided Component Test Operations ................................................................... 73 Vehicle Identification................................................................................................................... 73 Menu Options, Guided Component Test.............................................................................. 74 Creating a Favorites List ...................................................................................................... 76 Identifying a Test Vehicle..................................................................................................... 77 Operations .................................................................................................................................. 79 Component Information ....................................................................................................... 79 Tests .................................................................................................................................... 80 Chapter 8: Scope and Multimeter Operations ....................................................................... 84 Using the Scope Module Remotely ............................................................................................ 84 Getting Started ........................................................................................................................... 86 Capabilities .......................................................................................................................... 86 Leads, Probes and Adapters ............................................................................................... 87 Menu Options, Scope Multimeter......................................................................................... 90 Navigation................................................................................................................................... 91 Screen Layout...................................................................................................................... 91 Making Selections................................................................................................................ 96 ii Draft 4/14/15- Do Not Distribute Contents Operations .................................................................................................................................. 97 Starting the Scope and Multimeter....................................................................................... 97 Measurement Out of Range................................................................................................. 99 Scope and Multimeter Setup................................................................................................ 99 Chapter 9: Repair Information Operations........................................................................... 113 Chapter 10: Technical Service Bulletins .............................................................................. 114 Chapter 11: Vehicle History Operations............................................................................... 116 Screen Layout .......................................................................................................................... 116 Vehicle History Main Body ................................................................................................. 117 Vehicle History Toolbar...................................................................................................... 117 Chapter 12: Data Manager Operations ................................................................................. 121 Screen Layout .......................................................................................................................... 121 Navigation................................................................................................................................. 122 Operations ................................................................................................................................ 122 My Data.............................................................................................................................. 122 Up ...................................................................................................................................... 122 Open .................................................................................................................................. 123 New.................................................................................................................................... 124 Delete................................................................................................................................. 125 Rename ............................................................................................................................. 126 Properties........................................................................................................................... 127 More................................................................................................................................... 127 Saved File Structure ................................................................................................................. 128 Scanner DataViewer Operation................................................................................................ 129 Menu Bar ........................................................................................................................... 130 Display Toolbar .................................................................................................................. 133 Navigation Tools ................................................................................................................ 134 Customizing the Display..................................................................................................... 136 Customizing the Parameter List......................................................................................... 137 Saving Files ............................................................................................................................. 138 ShopStream Connect ........................................................................................................... 138 Chapter 13: Help Operations................................................................................................. 139 Using the Help Toolbar............................................................................................................. 139 Chapter 14: System Settings Operations............................................................................. 140 Paired Devices ......................................................................................................................... 140 Scan Module Pairing.......................................................................................................... 141 Paring the M2 Scope/Meter ............................................................................................... 141 Shop Information ...................................................................................................................... 145 Chapter 15: SureTrack ........................................................................................................... 147 SureTrack Authorization and Registration................................................................................ 147 SureTrack Authorization Code........................................................................................... 148 SureTrack Account Registration ........................................................................................ 148 SureTrack Log In ...................................................................................................................... 149 Using SureTrack in Scanner Mode........................................................................................... 151 iii Draft 4/14/15- Do Not Distribute Contents Common Replaced Parts Graph........................................................................................ 151 Dashboard Feature Information ......................................................................................... 152 Starting SureTrack from the Home Screen .............................................................................. 154 Using the SureTrack Website................................................................................................... 155 SureTrack Home Page ...................................................................................................... 155 My SureTrack..................................................................................................................... 158 Dashboard ......................................................................................................................... 159 Ask the Experts.................................................................................................................. 161 Enter a Tip ......................................................................................................................... 163 Add Waveform/PID Graph ................................................................................................. 163 My Profile ........................................................................................................................... 163 Support .............................................................................................................................. 163 Chapter 16: ShopStream Update Tool (SST) ....................................................................... 164 Basic Operation ........................................................................................................................ 164 Manual Download..................................................................................................................... 166 Installing Software Updates...................................................................................................... 168 Installing Software Upgrades.................................................................................................... 169 Chapter 17: Maintenance....................................................................................................... 171 Diagnostic Tool......................................................................................................................... 171 Cleaning............................................................................................................................. 171 Cleaning the Touch Screen ............................................................................................... 171 Battery Service................................................................................................................... 171 Calibrating the Touch Screen ............................................................................................ 174 Screen Protector Installation.............................................................................................. 176 Stylus Tip Replacement ..................................................................................................... 178 Operating System Restore................................................................................................. 178 Scan Module............................................................................................................................. 179 Cleaning and Inspecting the Scan Module ........................................................................ 179 Replacing the Protective Handgrip..................................................................................... 179 Index ........................................................................................................................................ 180 iv Draft 4/14/15- Do Not Distribute Chapter 1 Using This Manual This manual contains basic operating instructions and is structured in a manner to help you become familiar with your Diagnostic Tool features and perform basic operations. The illustrations in this manual are intended as reference only and may not depict actual screen results, information, functions or standard equipment. Contact your sales representative for availability of other functions and optional equipment. 1.1 Conventions 1.1.1 Bold Text Bold emphasis is used in procedures to highlight selectable items such as buttons and menu options. Example:
Select Functions. 1.1.2 Symbols The greater than arrow (>) indicates an abbreviated set of selection instructions. Example:
Select Utilities > Tool Setup > Date. The above statement abbreviates the following procedure:
1. Select the Utilities icon. 2. Select the Tool Setup submenu. 3. Highlight the Date option from the submenu. 1.1.3 Terminology The term select describes tapping/touching an icon on the touch screen, or highlighting an icon or menu choice and then selecting the confirmation menu choice such as Continue, Accept, OK, Yes, or other similar choice. Example:
Select Reset. The above statement abbreviates the following procedure:
1. Navigate to the Reset icon. 2. Select the Reset icon with your stylus. 1 Draft 4/14/15- Do Not Distribute Using This Manual Conventions 1.1.4 Notes and Important Messages The following messages are used. Note A note provides helpful information such as additional explanations, tips, and comments. Example:
NOTE:
i For additional information refer to... Important Important indicates a situation which, if not avoided, may result in damage to the test equipment or vehicle. Example:
IMPORTANT:
Disconnecting the USB cable during vehicle communication can cause damage to the ECM. 1.1.5 Procedures An arrow icon indicates a procedure. Example:
z To change screen views:
1. Select View. The dropdown menu displays. 2. Select an option from the menu. The screen layout changes to the format you selected. 1.1.6 Hyperlinks Hyperlinks, or links, that take you to other related articles, procedures, and illustrations are available in electronic documents. Blue colored text indicates a selectable hyperlink. Example:
IMPORTANT:
Read all applicable Safety Information before using this tool!
1.1.7 Tool Help To display help topics for this tool, select a help option from the Help menu. 2 Draft 4/14/15- Do Not Distribute Chapter 2 Introduction This chapter introduces the basic features of the Diagnostic Tool, including the control buttons, data ports, battery pack, and power sources. Your Diagnostic Tool is a specialized personal automotive diagnostic solution that combines information with test instrumentation to help you diagnose symptoms, codes, and complaints quickly and efficiently. There are three main components to the system:
Diagnostic Toolcentral processor and monitor for the system Scope Moduledevice for sampling circuits and signals Scan Modulewireless device for accessing vehicle data This manual describes the operation of these three devices and how they work together to deliver diagnostic solutions. 2.1 Features and Specifications 2.1.1 Diagnostic Tool
1 Audio Speaker 2 Capacitive Touch Screen 3 Shortcut (S) Button (special functions) 4 Power Button (with backlit LED functions) Figure 2-1 Front view 3 Draft 4/14/15- Do Not Distribute Introduction Features and Specifications
1 Stylus Storage 2 Scope Module M4 (removable) 3 Camera Lens 4 Communication and Power Jacks Cover 5 Head Phone Jack 6 Micro uSD Card Slot 7 USB (universal serial bus) Jacks (2) 8 DC Power Supply Input Jack 9 Docking Station Connector 10Battery Pack 11Collapsible Stand Figure 2-2 4 Draft 4/14/15- Do Not Distribute Introduction Features and Specifications Technical Specifications Item Touch Screen Display Processor Operating System Communications Battery Power Supply DC Operating Voltage Width Height Depth Weight (including battery pack without Scope Multimeter Module) Weight (including battery pack and Scope Multimeter Module) Operating Temperature Range (ambient) Storage Temperature
(ambient) Environmental Conditions Description / Specification Capacitive Touch Panel 10.1 inch diagonal, TFT Color LCD 1280 x 800 resolution (WXGA) Intel Quad Core N2930, 1.8GHz Microsoft Windows Embedded 7 Wi-Fi standard (802.11 b/g/n) Bluetooth 2.1 Technology Rechargeable Lithium Ion Smart Battery Pack, 11.1VDC Approximate 5 hour run time Approximate 3.5 hour charge time Supply Rating; 19 VDC, 3.4A 10 to 32 VDC 12.4 in. (316 mm) 8.23 in. (209 mm) 2.0 in. (51 mm) 3.80 lb (1.73 kg) 4.40 lb (2.00 kg) At 0 to 90% relative humidity (non-condensing) 32 to 113F (0 to 45C) At 0 to 70% relative humidity (non-condensing) 4 to 140F (20 to 60C) This product is intended for indoor use only This product is rated for Pollution Degree 2 (normal conditions) 5 Draft 4/14/15- Do Not Distribute Introduction Features and Specifications Built-in Stand The built-in stand extends from the back of the Diagnostic Tool to allow hands-free viewing. The stand clips into the Diagnostic Tool for storage and pivots out so the display is at a 45 degree angle when in use. Power Sources Your Diagnostic Tool can receive power from any of the following sources:
Internal Battery Pack AC/DC Power Supply Vehicle Power Docking Station (Optional) Internal Battery Pack The Diagnostic Tool can be powered from the internal rechargeable battery pack. A fully charged standard battery pack provides sufficient power for about 5 hours of continuous operation. The LED backlit power button indicates the battery status. AC/DC Power Supply The Diagnostic Tool can be powered from a standard AC outlet using the AC/DC power supply. When connected to the Diagnostic Tool, the AC/DC power supply also recharges the internal rechargeable battery pack. Vehicle Power The Diagnostic Tool can be powered from a standard 12VDC vehicle power port using the Diagnostic Tool DC power port adapter. The DC power port adapter connects to the DC power supply jack on the left side of the Diagnostic Tool. Docking Station (Optional) The Diagnostic Tool can be powered (when connected) by the optional docking station. When connected to the docking station, the internal rechargeable battery pack is recharged. Contact your sales representative for additional details. 6 Draft 4/14/15- Do Not Distribute Introduction Features and Specifications 2.1.2 Scope Module
1 Auxiliary (DB9) Connector 2 Channel 4 Jack 3 Channel 3 Jack 4 Channel 2 Jack 5 Channel 1 Jack 6 Common (Ground) Jack 7 USB Jack (not shown - used for remote operation) Figure 2-3 Scope Module, removed from Diagnostic Tool 7 Draft 4/14/15- Do Not Distribute Introduction Features and Specifications Remote Operation If needed, the Scope Module (M4) can be removed from the Diagnostic Tool, then connected to the Diagnostic Tool with a USB cable. This increases the range of mobility for the Diagnostic Tool while monitoring signals on the test vehicle. Use the Type A/B USB cable, which is provided with your kit, to make the connection. For additional information see, Using the Scope Module Remotely on page 84. Technical Specifications Item USB Power Agency Approval -
Rating Width Height Depth Weight Operating Temperature Range (ambient) Storage Temperature
(ambient) Environmental Conditions Description / Specification 5V @ 500mA IEC 61010-1, UL Listed 61010-1 - Category 1 6.3 in. (160 mm) 4.6 in. (118 mm) 1.1 in. (28 mm) 0.62 lb (0.28 kg) At 0 to 90% relative humidity (non-condensing) 32 to 113F (0 to 45C) At 0 to 70% relative humidity (non-condensing) 4 to 140F (20 to 60C) This product is intended for indoor use only This product is rated for Pollution Degree 2 (normal conditions) Power Sources The Scope Module operates on USB power (5V @ 500mA) supplied by the Diagnostic Tool. Power is provided either through direct connection to the Diagnostic Tool, or through a USB cable when the Scope Module is removed from the Diagnostic Tool. Auxiliary Connector The auxiliary connector is used for connection of the optional RPM inductive pickup and the pressure traducer split lead adapter. For additional information contact your sales representative and see, Using the Scope Module Remotely on page 84. 8 Draft 4/14/15- Do Not Distribute Introduction Features and Specifications 2.1.3 Scan Module (Wireless)
1 Data Cable Connector 2 Vehicle Power LED (green) 3 Communication Issue LED (red) 4 Bluetooth LED (green) 5 Memory Card Port (remove protective hand grip for access) 6 Universal Serial Bus (USB) Jack (remove protective hand grip for access) Figure 2-4 Scan Module 9 Draft 4/14/15- Do Not Distribute Introduction Features and Specifications Wireless Communication The Scan Module is a wireless communications device that transmits vehicle data to the Diagnostic Tool without a physical connection. A signal lost due to moving out of range automatically restores itself when the Diagnostic Tool is brought closer to the Scan Module. The Scanner sounds a tone when the signal is lost. Technical Specifications Item Communications USB Power Data Cable Connector Power Width Height Depth Weight Operating Temperature Range (ambient) Storage Temperature
(ambient) Environmental Conditions Description / Specification Wireless Bluetooth 2.1 Technology 5V @ 500mA 8V to 32V, Maximum 12 Watts 8.04 in. (204.3 mm) 3.82 in. (97 mm) 1.66 in. (42.1 mm) 0.9 lb (0.408 kg) At 0 to 90% relative humidity (non-condensing) 32 to 113F (0 to 45C) At 0 to 70% relative humidity (non-condensing) 4 to 140F (20 to 60C) This product is intended for indoor use only This product is rated for Pollution Degree 2 (normal conditions) Power Sources The Scan Module operates on 12V or 24V vehicle power, which it receives through the data cable connector. The Scan Module powers on whenever it is connected to an OBD-II/EOBD compliant data link connector (DLC). For non OBD-II/EOBD compliant vehicles, the Scan Module can be powered from a suitable power port on the test vehicle using the auxiliary power cable supplied with your kit. 10 Draft 4/14/15- Do Not Distribute Chapter 3 Basic Operation and Navigation This chapter describes the basic operation, and navigation of the Diagnostic Tool. 3.1 Turning On/Off, Sleep Mode and Emergency Shutdown The following sections describe how to turn the Diagnostic Tool on and off, use Sleep Mode and perform an emergency shutdown. Before using the Diagnostic Tool, make sure the battery is fully charged or is connected to an AC/DC power supply. see Power Sources on page 6. 3.1.1 Turning On Press and release the Power button (Figure 2-1) to switch the Diagnostic Tool on. The system boots up, then opens the Home screen (Figure 3-4). Table 3-1 Power button Name Button Description Power Button / LED Indicator Turns the Diagnostic Tool on and off. See LED Indicator on page 15 for LED indicator information. 3.1.2 Turning Off IMPORTANT:
All vehicle communication must be terminated BEFORE turning off the Diagnostic Tool. A warning message displays if you attempt to turn the Diagnostic Tool off while communicating with the vehicle. Forcing a shut down while communicating may lead to ECM problems on some vehicles. Never disconnect the Data Cable when the Diagnostic Tool is communicating with the vehicle ECM. Before turning the Diagnostic Tool off, it is highly recommended to back up personal and saved data to a USB mass storage device on a regular basis to prevent loss in the event of system corruption or hard disk drive failure. z To turn off the Diagnostic Tool:
1. Navigate to the Home screen. 2. Select the Exit icon. 3. From the Windows desktop, open the Windows Start menu. 4. Select Turn Off Computer. 5. Select Turn Off in the dialog box. The open programs close and the power turns off. 11 Draft 4/14/15- Do Not Distribute Basic Operation and Navigation Turning On/Off, Sleep Mode and Emergency Shutdown 3.1.3 Sleep Mode The Windows operating system uses Sleep Mode to conserve power by stopping all processes and turning off the display screen, while keeping the diagnostic tool on and your open applications active. When you are ready to resume work, the diagnostic tool can be started up again quickly from the same screen it was on previous to going to sleep. Sleep Mode settings can be found in Windows Control Panel > Power Options. For additional information, refer to Windows 7 user documentation. IMPORTANT:
It is recommended that you terminate any current vehicle communication and save any open working files or data before entering Sleep Mode, to avoid any ECM problems on some vehicles or data loss from any unforeseen circumstances (e.g. power loss). z To enter Sleep Mode:
Press and release the Power button. The display screen will turn off and the LED backlit power button will light up red, blinking on and off at two second intervals. z To exit Sleep Mode (wake up):
1. Press and release the Power button. The display screen will turn on and resume the last open application. Depending on settings, you may need to select your user ID icon to open the last application. 3.1.4 Emergency Shutdown IMPORTANT:
Using the emergency shutdown procedure while communicating with the vehicle ECM may lead to ECM problems on some vehicles. During normal operation turn the Diagnostic Tool off using the Turning Off procedure above. The emergency shutdown procedure should only be used If the Diagnostic Tool does not respond to navigation or control buttons or exhibits erratic operation. To force an emergency shutdown, press and hold the Power button for five seconds until the Diagnostic Tool turns off. 12 Draft 4/14/15- Do Not Distribute Basic Operation and Navigation Shortcut (S) Button 3.2 Shortcut (S) Button The shortcut (S) button (Figure 3-1) located on the front of the diagnostic tool, and is a customizable button that can be set to perform various routine functions. Figure 3-1 i You can open the Shortcut menu at anytime by pressing and holding the Shortcut (S) button for 3 NOTE:
seconds. Pressing the shortcut button (Figure 2-1) (when set to open the shortcut menu), opens a slide-out menu which provides the following selectable icon options:. Table 3-2 Name Icon Description Screen Capture Camera Keyboard Brightness Settings Saves a bitmap image (screenshot) of the visible screen. For file retrieval and management information, see Data Manager Operations on page 121. Opens the camera application. See Camera Operation on page 23 for additional information. Opens the virtual keyboard. See Virtual Keyboard on page 21 for additional information. Pressing and releasing the Brightness icon changes the display brightness setting. Use multiple taps to toggle though the settings. Opens the Shortcut (S) button configuration menu. 13 Draft 4/14/15- Do Not Distribute Basic Operation and Navigation Shortcut (S) Button 3.2.1 Configure Shortcut (S) Button This feature allows you to change the function of the Shortcut (S) button. z To configure the Shortcut (S) button:
1. Press and release the Shortcut (S) button. 2. Select the Settings icon from the slide-out menu. 3. Choose the function you would like the Shortcut button to perform when pressed (Figure 3-2). The current/active setting is indicated by a yellow highlight box. Figure 3-2 Shortcut (S) button configuration menu 4. Select OK. 3.2.2 Advanced (menu selection) The Advanced selection has no functionality under normal operating conditions, and should ONLY be selected when directed to do so, by Snap-on customer service. Selecting Advanced displays the advanced diagnostic system information screen. The system state information and functions are ONLY used during system troubleshooting, when requested by Snap-on customer service. 14 Draft 4/14/15- Do Not Distribute Basic Operation and Navigation LED Indicator 3.3 LED Indicator The power button is backlit by an light emitting diode (LED) (see Figure 2-1 on page 3 for location). The LED is used to indicate battery/power status and sleep mode activation. Table 3-3 Name Button Power Button / LED Indicator Battery Status Indicator LEDthree colors are used to show the battery and power status:
Green indicates either a battery with a full or nearly full charge, or the Diagnostic Tool is being powered by the AC/DC Power Supply. Orange indicates a battery that is charging. Red indicates a low battery (15% of capacity or less). A Red LED that blinks on and off at two second intervals indicates the Diagnostic Tool is Sleep Mode:
in Sleep Mode. See Sleep Mode on page 12 for additional information. 3.4 Basic Navigation 3.4.1 Touch Screen and Stylus The capacitive touch screen is used to control almost all the operations of the Diagnostic Tool. Simply touch the screen with your finger, or use the capacitive stylus to make a selection. The capacitive touch screen also provides you with multi-touch gesture capabilities found on common surface touch devices. Most operations are menu driven, which allows you to quickly locate the test, procedure, or data that you need through a series of choices and questions. Detailed descriptions of the menu structures are found in the chapters for the various functions. For information on touch screen calibration, maintenance and stylus tip replacement:
Touch screen calibration - see Calibrating the Touch Screen on page 174 Touch screen maintenance - see Cleaning on page 171 Stylus tip replacement - see Stylus Tip Replacement on page 178 15 Draft 4/14/15- Do Not Distribute Basic Operation and Navigation Basic Navigation Touch Screen Gestures This device uses common touch screen gesture motions (e.g. pinch-to-zoom, press and tap, pan and swipe). The terms used to describe the various gestures may vary (industry wide), however the general procedures and usage are similar for specific operations. Table 3-4 Common Gesture Names Tap Touch Select Pinch open/close Pinch-to-zoom Zoom Touch and hold Select and hold Tap and hold Touch and drag Select and drag Tap and drag Pan Swipe Flick Press and tap Select and tap General Procedure Common Usage Quickly tap a point (once), then release. Quickly tap a point (twice). Touch two points, then move your fingers toward or away from each other. Touch a point and maintain light pressure. Touch a point, then while maintaining light pressure, drag in the desired direction. In a quick and continuous motion, select a point and quickly swipe in the desired direction while lifting off the screen. Touch a point, then while maintaining light pressure, tap (in the same general area) with another finger. Make a selection (e.g. open application) Insert a cursor in a text string Open alternate menus. Zoom the display in or out, to make a selection (e.g. image or picture) larger or smaller. Make a selection Insert a cursor in a text string Open alternate menus. Move onscreen controls (e.g. scrollbars and slidebars) Move windows Select text Quickly scroll or move through content Open alternate menus. Open alternate menus (similar to right click). The information provided in the above table is not inclusive, may vary and is intended as a general guide only. For additional information on Windows touch screen operations, see Windows 7 and Windows touch gesture user documentation. Also refer to Pen and Touch settings in the Windows Control Panel for additional information and settings. 16 Draft 4/14/15- Do Not Distribute Basic Operation and Navigation Basic Navigation 3.4.2 Starting the ShopStream Diagnostic Suite Program The ShopStream Diagnostic Suite program is the main program which is used for all diagnostic functions. The ShopStream Diagnostic Suite program is automatically started when the Diagnostic Tool is turned on through the Windows start up folder function. After the program has started, the ShopStream Diagnostic Suite Home Screen displays, see Home Screen Layout on page 17. The application runs as a normal Windows program and its window can be minimized, resized and closed like any other Windows program. To access the Windows desktop, minimize the program window. If the program is exited or closed, select the ShopStream Diagnostic Suite icon from the Windows desktop to start the program. Figure 3-3 ShopStream Diagnostic Suite desktop icon NOTE:
i The ShopStream Diagnostic Suite can also be started from the Windows Start menu. 3.4.3 Home Screen Layout The Home screen includes the diagnostic suite toolbar and the Windows taskbar. The Home screen includes function icons, one for each of the primary Diagnostic Tool functions.
1. Function Icons 2. Toolbar 3. Windows Taskbar 4. Windows Taskbar Notification Area Figure 3-4 Home screen 17
Draft 4/14/15- Do Not Distribute Basic Operation and Navigation Basic Navigation 3.4.4 Function Icons The Function Icons configure the Diagnostic Tool for the type of test to be performed. Table 3-5 on page 18 gives brief descriptions of the available icons, which operations are available depends upon the individual configuration of your system. Use the stylus or your finger tip to select from the icons. Table 3-5 (table 1 of 2) Name Icon Description Scanner OBD Direct Guided Component Test Scope Multimeter Configures the Diagnostic Tool to operate as a scan tool. See Scanner Function on page 25. Allows you to perform generic OBD-II or EOBD system tests without identifying the specific vehicle. See OBD Direct Operations on page 65. Opens a diagnostic database of specific tests for the identified vehicle. See Guided Component Test Operations on page 73. Configures the Diagnostic Tool to operate as a lab scope, graphing multimeter, or digital multimeter. See Scope and Multimeter Operations on page 84. SureTrack Opens the SureTrack website. See SureTrack on page 147. Repair Information Technical Service Bulletins Vehicle History Data Manager Provides the information needed to make repairs once you have made your diagnosis. The linked program varies by region. See Repair Information Operations on page 113. Provides Technical Service Bulletin information (if available) for the identified vehicle. See Technical Service Bulletins on page 114. Identifies the test vehicle and organizes and manages work in progress and service records. See Vehicle History Operations on page 116. Opens the organization system for saved data files. See Data Manager Operations on page 121. 18 Draft 4/14/15- Do Not Distribute Basic Operation and Navigation Basic Navigation Table 3-5 (table 2 of 2) Name Icon Description Help System Settings Exit Opens the on-line help for the system. See Help Operations on page 139. Establishes and manages connections to peripheral devices, such as the Scan Module. See System Settings Operations on page 140. Closes the Diagnostic Tool software and returns the display to the Windows desktop. See Turning Off on page 11. 3.4.5 Toolbar Operation of the icons located on the toolbar are described in the table below:
Table 3-6 Name Icon Description Home Desktop Menu Change Vehicle View Record Hardware Status Selecting this icon returns you to the Home screen from any test. Selecting this icon toggles the Windows taskbar on/off at the bottom of the screen, and allows you access to the Windows desktop. Selecting this icon opens a menu that provides information and basic operations and features for the current screen. The currently identified vehicle is shown to the right of the icons, selecting allows you to change the identified test vehicle. Selecting the icon opens an editable worksheet of vehicle records. Indicates the connectivity status of the Scan Module. Icon changes depending on status. Indicates the connectivity status of the Scope Multimeter. Icon changes depending on status. 19 Draft 4/14/15- Do Not Distribute Basic Operation and Navigation Basic Navigation Menu Options The Menu icon on the Toolbar at the base of the display screen opens a list of basic operations and features. The list of options varies depending upon which module, or tool function, is active. Selecting a menu item opens a submenu of choices, and some submenus also open an additional menu. A right arrowhead () indicates additional choices are available. Touch an item to select it. The following Menu options are available from the Home Screen:
Safety Informationopens the Important Safety Instructions document. Helpallows you to view supporting documentation, selecting opens a submenu. Safety Information Selecting Safety Information opens a PDF copy of the Important Safety Instructions that are included in your Diagnostic Tool kit. The Important Safety Instructions document should be read and understood prior to using the Diagnostic Tool. Help A variety of utilities and additional resources are available through the Help menu. Basic menu options, which are available for all modules, include:
User Manual Version Info Activation Status User Manual This option opens this document, which provides overall navigation and operation information for the Diagnostic Tool. Version Info This option opens a window showing the version of the software and a copy of the Software License Agreement. Select OK to close the window. Activation Status This option opens a dialog box with version and licensing details for the system, and activation status for the Diagnostic Tool and all other modules. 20 Draft 4/14/15- Do Not Distribute Basic Operation and Navigation Virtual Keyboard 3.4.6 Windows Taskbar The standard Windows taskbar displays program icons that are currently running or that you have pinned to the taskbar for quick access. Refer to Microsoft Windows 7 user documentation for additional information. Windows Taskbar Notification Area The notification area contains icons that provide active status and notifications of selected programs. The notification area may contain standard Windows application icons (e.g. Wireless Network Connection Status, Audio volume, etc) and specialized application icons designed for use only on this Diagnostic Tool (e.g. ShopStream Update Tool and Virtual Keyboard). Refer to Windows 7 user documentation for additional information for Windows applications. For additional information on the ShopStream Update Tool and Virtual Keyboard, see:
ShopStream Update Tool - ShopStream Update Tool (SST) on page 164 Virtual Keyboard - Virtual Keyboard on page 21 3.5 Virtual Keyboard The Virtual Keyboard allows you to type characters and key in information to complete form and data entry fields, similar to a physical keyboard. The Virtual Keyboard is normally running in the Windows background and can be opened in the following ways:
Shortcut (S) button - choose the Keyboard icon from the Shortcut (S) button menu Windows notification area - choose the Virtual Keyboard icon in the Windows notification area Menu options include:
- Hide Virtual Keyboard - minimizes the keyboard
- Close Virtual Keyboard - closes the Virtual Keyboard program
- Show Virtual Keyboard - displays the keyboard
- Settings - opens the Virtual Keyboard settings window (Figure 3-7)
- About - displays the Virtual Keyboard program software version number Windows All Programs or Startup menus - choosing the Virtual Keyboard application from the Windows menus, opens the Virtual Keyboard and adds the Virtual Keyboard icon to the notification area i As an alternative, you can connect a USB keyboard to the Diagnostic Tool and use it to key in NOTE:
information. 21 Draft 4/14/15- Do Not Distribute Basic Operation and Navigation Virtual Keyboard Figure 3-5 Virtual Keyboard notification area icon
1. Settings icon - opens the Virtual Keyboard settings window (Figure 3-7) 2. Expand icon - expands the Virtual Keyboard to full display (press again to return to standard display) 3. Top - moves the keyboard to top of screen 4. Close - closes the keyboard 5. Bottom - moves the keyboard to bottom of screen Figure 3-6 Virtual Keyboard (shown expanded) NOTE:
i The Virtual Keyboard can be set to open automatically, when a data field or form is selected in certain applications. See the Settings window (Figure 3-7) for selection options. Figure 3-7 Virtual Keyboard settings window 22 Draft 4/14/15- Do Not Distribute Basic Operation and Navigation Camera Operation 3.6 Camera Operation 3.6.1 Operating the Camera Selecting Camera from the shortcut (S) button menu opens the camera application. The touch screen becomes the view finder and is also used for reviewing photographs that are taken. Icons on the touch screen are used to operate the camera. The icons change depending on which camera function is active:
Table 3-7 Camera icons Name Icon Description Photo Gallery Exit Save Delete Back Previous Next Acts as a shutter to take a photograph of what is visible in the view finder, which is the left-hand portion of the screen. Opens a thumbnail gallery of recently taken pictures. Closes the camera application and returns to the previous screen. Displays after a picture is taken. Selecting saves the photograph and returns to the view finder. Displays after a picture is taken and in Gallery mode. Selecting discards the photograph and returns to the previous screen. Displays in Gallery mode. Selecting returns to the previously viewed screen. Displays in Gallery mode. Selecting opens the picture prior to the current image in the gallery. Displays in Gallery mode. Selecting opens the picture after the current image in the gallery. 23 Draft 4/14/15- Do Not Distribute Basic Operation and Navigation Wi-Fi Setup z Taking pictures:
1. Press the Shortcut (S) Button and choose Camera from the menu. 2. Focus the image to be captured in the view finder. 3. Press the Photo icon. The view finder now shows the captured picture. 4. Select Save to save the image, or Delete to delete it. 5. Select Exit from the live view to close the camera application. 3.6.2 Viewing Pictures Photographs are stored on the hard drive and can be retrieved two ways:
From the Diagnostic Suite; select Data Manager from the Home screen, then open the Camera Folder. From the desktop; select My Documents > ShopStream > Camera Folder. 3.7 Wi-Fi Setup Certain applications in the ShopStream Diagnostic Suite require wireless Internet connection. The wireless network connection status icon is typically available from the Windows taskbar notification area and can be used to access the wireless network connection setup. Refer to Windows user documentation for wireless network setup instructions. 24 Draft 4/14/15- Do Not Distribute Chapter 4 Scanner Function The Scanner function allows your Diagnostic Tool to communicate with the electronic control modules (ECMs ) of the vehicle being serviced. This allows you to perform tests, view diagnostic trouble codes (DTCs), and view live data parameters from various vehicle systems such as the engine, transmission, antilock brake system (ABS) and more. 4.1 Demonstration Program A Scanner demonstration program is provided to help you to become familiar with Scanner operations, without connecting to a vehicle. Sample data and test results are provided to help you learn the menus and basic operations. IMPORTANT:
Do not connect the Scan Module to a vehicle while using the Demonstration mode. z Using the demonstration program:
1. From the Home screen, select the Scanner icon to open the manufacturer menu. The manufacturer menu includes all makes for which Scanner information is available. There is also a Demonstration icon included in the list. Figure 4-1 Sample demonstration selection 25 Draft 4/14/15- Do Not Distribute Scanner Function Basic Operation and Navigation 2. Select the Demonstration icon. A menu of demonstration choices now displays:
US Domesticcontains actual data captured while driving a 2001 Chevrolet Tahoe. Look for the throttle position (TP) sensor dropout while analyzing the data in Graphing mode. OBD Training Modeprovides simulated data for an OBD-II/EOBD vehicle that allows you to access any of the standard functions. 3. Select either option and a confirmation message displays. 4. Select OK to load the selected database. 5. Follow the on-screen instructions and select as needed until the Systems menu displays. 6. Select from any of the systems listed, then select from the submenus. 4.2 Basic Operation and Navigation This section describes the basic menus, controls and navigation of the Scanner function and select scanner tests. 4.2.1 Screen Messages Screen messages appear when additional input is needed before proceeding. There are three types of on-screen messages; confirmations, warnings, and errors. Confirmation Messages - Confirmation messages inform you when you are about to perform an action that cannot be reversed or when an action has been initiated and your confirmation is needed to continue. When a user-response is not required to continue, the message displays briefly before automatically disappearing. Warning Messages - Warning messages inform you when completing the selected action Error Messages - Error messages inform you when a system or procedural error has may result in an irreversible change or loss of data. occurred. Examples of possible errors include a disconnected cable or a peripheral, such as a printer, is powered off. 4.2.2 Making Selections The Scanner interface is a menu driven program that presents a series of choices one at a time. As you select from a menu, the next menu in the series displays. Each selection narrows the focus and leads to the desired test. Use your fingertip or the stylus to make menu selections. 26 Draft 4/14/15- Do Not Distribute Scanner Function Basic Operation and Navigation 4.2.3 Scanner Screen Layout The Scanner screens typically include three sections (Figure 4-2):
1 Scanner Toolbar 2 Main Body 3 Lower Toolbar Figure 4-2 Scanner screen layout Scanner Toolbar The Scanner toolbar contains a number of icons that allow you to configure the displayed data and to exit. The table below provides a brief explanation of the Scanner toolbar icon operations:
Table 4-1 Scanner toolbar icons (sheet 1 of 2) Icon Description Name Exit Back Custom Alarms Properties Graph View Closes the current test and returns you to the menu. When available, returns to the previously viewed screen. Allows you to select which parameters are displayed on the screen. Allows you to set an alarm on certain data parameters when the signal goes above or below the alarm setting. Allows you to adjust the display characteristics for all of the data screens. Allows you to simultaneously view up to 16 data graphs at a time. 27 Draft 4/14/15- Do Not Distribute Scanner Function Basic Operation and Navigation Table 4-1 Scanner toolbar icons (sheet 2 of 2) Icon Name Save Print More Scale Sweep Description Saves a copy of the current frame of data that can be viewed using Data Manager. Opens a standard Windows Print dialog box for saving a print copy of the current frame of data. Opens a dropdown menu of the additional options shown below. Switches the scale values, displayed along the left-hand side of the graphs, on and off. Switches the sweep values, displayed at the base of the graphs, on and off. The Scanner toolbar is used to configure certain aspects of the displayed data and to exit. The following sections explain how to use the toolbar. Custom The Custom icon on the Scanner Toolbar is used to determine which specific parameters display. Minimizing the number of parameters on the data list allows you to focus on any suspicious or symptom-specific data parameters. You can add or remove most parameters from the list. Any parameter that has a lock icon next to it cannot be removed from the list. IMPORTANT:
Limiting the number of parameters that display allows for a faster refresh rate of the data. A smaller data lists also reduces the amount of memory used for saved files. z To create a custom data list:
1. Select Custom on the Scanner Toolbar. The parameter selection dialog box with all of the parameters selected opens (Figure 4-3). 2. Select the Deselect All icon to clear the highlights from the screen. 3. Create a custom data list by selecting the parameters to be included. Highlighting indicates a parameter that displays, parameters that are not highlighted do not display. 28 Draft 4/14/15- Do Not Distribute Scanner Function Basic Operation and Navigation Figure 4-3 Sample custom configuration screen Keep the following in mind when configuring a custom data list:
Gesture scroll if the list of parameters is longer than what is shown on the screen. Use the Select All icon to display the complete list. Use the Deselect All icon to remove all the currently selected parameters from the list. Select individual parameters to highlight and include them in the list. Select individual highlighted parameters to remove them from the list. Use the Cancel icon to return to the data display. 4. Once all desired parameters have been selected, return to the data list:
Use the List View icon to return to a data screen in PID List format. Use the Graph View icon to return to a data screen in Graph View format, see Graph View on page 31 for details. NOTE:
i Graph View is only available when 16 or fewer parameters (the number that can display on a single screen) were selected for the custom list. Make sure that no more than 16 parameters are highlighted if the screen displays a single graph when the Graph View icon is selected. Alarms Alarms are visual indicators alongside a parameter in the data display list that change color to show the signal status. A green alarm indicates on, a gray alarm indicates off. Only digital parameters, those with a range limited to two states, can have alarms. Parameters with continuous ranges, such as variable voltage and pressure values, cannot have alarms. The alarm indicator assignments remain as selected until you exit the data list:
z To configure alarm settings:
1. Select the Alarms icon on the Scanner Toolbar. The Alarm List dialog box opens. 2. Check the parameters that you want to show alarms. 3. Select Save. 29 Draft 4/14/15- Do Not Distribute Scanner Function Basic Operation and Navigation Alarm indicators now appear next to the selected parameters in the Data List (Figure 4-4). Figure 4-4 Sample alarm indicators NOTE:
i Alarms can only be set for certain parameters. If the Alarm List dialog box is empty, no parameters are available and alarms cannot be set. Properties The Properties icon on the Scanner Toolbar is used to configure certain characteristics of the parameter graph display. Selecting opens a Properties dialog box that allows you to adjust colors, settings, and sweep (Figure 4-5). Figure 4-5 Sample properties dialog box 30 Draft 4/14/15- Do Not Distribute Scanner Function Basic Operation and Navigation Selecting either color option, Edit Plot Color or Edit Background Color opens a standard color selection dialog box. Select a color, then select OK to close the dialog box. The Show Grid icon is used to switch a background grid pattern on the data graphs on and off:
To switch the grid on; select to highlight Show Grid, then select Accept. To switch the grid off; select Show Grid twice so it is not highlighted, then select Accept. The Samples After Trigger setting determines how many data samples are recorded following a triggering event. The highlighted samples icon indicates the number of frames that are included in the recording after a triggering event. The sweep options let you choose the amount of data that displays across the graph. Values are in sample points, or frames of data. A frame of data equals one complete transmission of the serial data by the electronic control module. Graph View Graph View allows you to simultaneously display up to 16 parameter graphs (Figure 4-6). The graphs must first be opened in the data list in order to be included when Graph View is selected from the toolbar. The display defaults to a single graph if more than 16 graphs are open when the toolbar icon is selected. Should this happen, return to the data list and close some of the graphs. A toolbar in Graph View allows you switch scale and sweep values on and off, and to return to the List View. The Data Buffer toolbar at the base of the screen remains active. NOTE:
i The screen does not scroll in Graph View mode, it adjusts to show only the selected parameters. Figure 4-6 Sample Graph View screen Graph View mode can also be engaged from the custom data list configuration screen. Refer to Custom on page 28 for details. 31 Draft 4/14/15- Do Not Distribute Scanner Function Basic Operation and Navigation Save The Save icon is used to record movies of vehicle datastream values. Saved files can be helpful when trying to isolate an intermittent problem or to verify a repair during a road test. z To save a movie:
Select Save. A save movie dialog box displays while data is being saved. The movie is saved when the message box disappears. Figure 4-7 Sample save dialog box To open saved Scanner data files, from the Home screen select Data Manager > Scanner Data Folder, see Scanner DataViewer Operation on page 129. Print Selecting Print from the toolbar opens a standard Windows Print dialog box. Select from the options as needed to print the current frame of data. Figure 4-8 Sample print dialog box 32 Draft 4/14/15- Do Not Distribute Scanner Function Basic Operation and Navigation If the Diagnostic Tool is connected to a printer, the current frame of data is printed. If the Diagnostic Tool is not connected to a printer, the frame of data is saved as an XPS file. A dialog box opens so that you can name the print file and specify the location that it is saved to, follow the on-screen instructions. Saved files can be printed at a later date, or opened and reviewed. i Saved print files cannot be viewed using the Data Manager, they can only be opened into an NOTE:
internet browser. z To open a saved print file:
1. Minimize the Diagnostic Suite to view the desktop. 2. From the desktop select My Documents > ShopStream > Scanner Data Folder. 3. Locate the file you wish to view. 4. Double select the file to open it. The internet browser and file open. More Whenever the More icon appears on the toolbar it indicates that there are additional options available. Selecting the More icon from the Scanner toolbar opens a dropdown menu that offers two choices that only apply to data graphs:
Scale Sweep Scale The Scale option switches the scale values, displayed along the left-hand side of the data graphs, on and off (Figure 4-9). The dropdown menu closes once a selection is made. Figure 4-9 Sample data graph scales 33 Draft 4/14/15- Do Not Distribute Scanner Function Basic Operation and Navigation Sweep The Sweep option switches the sweep values, displayed below the data graphs, on and off
(Figure 4-10). The dropdown menu closes once a selection is made. Figure 4-10 Sample data graph sweep Main Body The main body of the screen varies depending on the stage of operation. The main body can show vehicle identification selections, the main menu, test data, instructions, troubleshooting information, controls, and other diagnostic information. 34 Draft 4/14/15- Do Not Distribute Scanner Function Basic Operation and Navigation Lower Toolbar Whenever communication is established with a vehicle, the Scanner continuously records data transmitted by the ECM in the data buffer. The toolbar below the main body of the screen contains the icons for navigating the buffered data and other options (Table 4-2). Table 4-2 Data buffer toolbar icons Name Icon Description Snapshot Arms the software to take a snapshot of vehicle data Go To Start Moves to the first frame in the data buffer Pause Play Suspends data capture and changes to show the Play icon Starts or resumes data capture and changes to show the Pause icon Go To End Moves to the last frame in the data buffer Clear Erases data in the data buffer Step Back Moves to the previous frame in the data buffer Frame Counter Indicates the data buffer frame currently displayed Step Forward Moves to the next frame in the data buffer Zoom In Zoom Out Increases the magnification by decreasing the sweep of the graph Decreases the magnification by increasing the sweep of the graph Use the slider in the middle of the toolbar to quickly move through paused data. Figure 4-11 Sample data buffer slider 35 Draft 4/14/15- Do Not Distribute Scanner Function Basic Operation and Navigation 4.2.4 Menu Options The Toolbar Menu icon at the base of the screen opens a menu near the top of the display. Figure 4-12 Sample Scanner Menu icon options The following Menu options are available:
Safety Informationopens the Important Safety Instructions document. Fileallows you to print or save the data being viewed. Toolsallows you to perform certain maintenance operations and adjust tool settings. Helpallows you to view supporting documentation. File Use to print or save a copy of the data currently being viewed. Menu options include:
Saveopens a submenu with these options:
Screenshotsaves a graphic image of the current screen. Collected Datasaves a recording of all the data currently in the buffer plus the number of frames designated after the trigger event (see Properties on page 30). Printopens a submenu with these options:
Screensends the current screen image to a printer. Troubleshooterprints the full text of the troubleshooter topic shown in the main body. Selecting an option opens a Windows Print dialog box for printing or saving the file. Tools This option allows you to adjust tool settings to your personal preferences. Selecting Tools opens a menu with two options:
Units Setup Display BEN 36 Draft 4/14/15- Do Not Distribute Scanner Function Basic Operation and Navigation Units Setup The units of measurement can be changed for temperature, vehicle speed, air pressure and other pressure readings. Choose between US customary or metric units of measure. z To change the units setup:
1. Select Tools > Units Setup. The Measurement Units Setup dialog box opens. Figure 4-13 Sample Units Setup screen 2. Use the dropdown menus to select the desired value for each item. 3. Select Accept to close the dialog box and apply the changes. Display BEN Selecting opens a screen with the Balco Engine Number (BEN) of the currently identified vehicle. The BEN is used internally for data coordination, and you may be asked to provide to a Customer Care representative for troubleshooting communication problems. Help A variety of utilities and additional resources are available through the Help menu:
Users Manuals About Scanner Hardware Version About Scanner The User Manual, Version Info, and Activation Status options are the same as explained previously, see Menu Options on page 20 for details. Other options are explained below. 37 Draft 4/14/15- Do Not Distribute Scanner Function Basic Operation and Navigation Users Manuals This option opens a menu of additional support documentation, such as vehicle communication software manuals, available to assist in your diagnosis. These manuals provide connection information, detailed test procedures, and other resource material for specific vehicles. Select Exit to close the Help module and return to the Scanner. Figure 4-14 Sample Users Manuals menu About Scanner Hardware Version This option opens a dialog box showing the hardware version and other details about the Scanner module. A Copy to Clipboard icon allows you to paste the information to a document or e-mail. About Scanner This option opens a dialog box that shows the software version and other Scanner module details. A Copy to Clipboard icon allows you to paste the information to a document or e-mail. 38 Draft 4/14/15- Do Not Distribute Scanner Function Scanner Operation 4.3 Scanner Operation The Scanner function has two main operation features:
Scannerallows communication with the vehicle ECMs to review DTCs, view parameter Fast-Track Troubleshooterprovides access to troubleshooting information from a database data, and perform functional tests. of experienced based information developed by master technicians. z Basic Scanner Operation Steps 1. Open ScannerSelect Scanner on the Home screen. 2. 3. Connect the data cable to the vehicleFollow the on-screen connection instructions to Identify the vehicleIdentify the test vehicle by selecting from the menu options. connect the Scan Module to the test vehicle. 4. Select a systemSelect the system to be tested from the systems menu. 5. Select a test Select the desired test. 4.3.1 Vehicle Identification The Scanner communicates with the ECMs of the test vehicle and provides vehicle specific data and test results. Vehicle identification is the initial step in using the Scanner function. Once vehicle identification information is entered it is saved in Vehicle History and can be selected again for later use to save time when testing the same vehicle. The vehicle identification sequence is menu driven, each selection advances to the next screen. A Back icon in the upper left corner of the screen returns to the previous screen. Menus items and procedures may vary by vehicle. z Identifying a vehicle:
1. Select the Scanner Function icon from the Home screen. A list of manufacturers displays (Figure 4-15). Figure 4-15 Sample manufacturer list 39 Draft 4/14/15- Do Not Distribute Scanner Function Scanner Operation 2. Select the manufacturer of the test vehicle from the list. A model year menu displays. NOTE:
i You can limit the number of manufacturers that appear on the list by selecting Configure Favorites from the toolbar. See Creating a Favorites List on page 76 for details. 3. Select the year of the test vehicle from the menu. A list of vehicle types or models displays. Several selections may be required to identify the vehicle type and model, follow the screen prompts and enter the required information. A confirmation page showing the identified vehicle displays once all the required data has been entered. Review the information to make sure it is correct. 4. Select OK. Alternative Vehicle Identification Occasionally, you may try to identify a test vehicle that the Scanner does not recognize, the database does not support, or has some unique characteristics that prevents it from communicating with the Scanner. In these instances, there is an alternate choice that allows you to establish communication with the vehicle:
OBDII/EOBD Functionthis function allows you to connect to the OBDII equipped vehicle and perform basic OBD-II or EOBD diagnostic functions, see OBD Direct Operations on page 65 for additional information. Technical Service Bulletins The Technical Service Bulletins icons (Figure 4-16) become active, after a vehicle has been identified, for additional information, see Technical Service Bulletins on page 114. Figure 4-16 Home Screen - TSB/Recall/Campaign Icon 4.3.2 Connecting the Scan Module The Scan Module is a wireless device that is connected (using the vehicle data cable) to the vehicle and transmits vehicle data to the Diagnostic Tool. To use the Scanner function the Scan Module must be paired with the Diagnostic Tool. If the Scanner tries to communicate with the vehicle and the Scan Module is not connected to the vehicle, a Connect Data Cable confirmation screen will display. For Scan Module connection and operation information, see Pairing The Scan Module on page 55. 40 Draft 4/14/15- Do Not Distribute Scanner Function Scanner Operation 4.3.3 Vehicle System and Test Selection z Selecting a vehicle system:
1. After the vehicle has been identified, a list of available systems for testing displays
(Figure 4-17). Select a system to continue. Figure 4-17 Systems menu 2. After a system is selected and the Scanner establishes communication with the vehicle, the Scanner Main menu displays available tests. Select a menu item to continue. Figure 4-18 Scanner Main menu 41 Draft 4/14/15- Do Not Distribute Scanner Function Scanner Operation module (ECM). Selecting may open a submenu of viewing options. control module. Selecting may open a submenu of viewing options. Main menu options vary slightly by year, make, and model. The main menu may include:
Data Display displays data parameter information from the vehicle electronic control Codes Menudisplays diagnostic trouble code (DTC) records from the vehicle electronic Clear Codeserases DTC records and other data from the ECM. This selection is found on Functional Testsprovides specific subsystem and Guided Component Tests. The tests Actuator Testssimilar to functional tests, checks the operation of certain actuators, such as Memory Resetsallows you to reprogram adaptive values for certain components after vary depending on the manufacturer and model. a Codes submenu for some models. solenoid valves and relays. making repairs. Selecting opens a submenu. These options are found on the Functional Tests Menu for some models. functional tests. System Testsprovides specific subsystem testing. Performing these tests is similar to Generic Functionslets you access certain available Generic OBD II functions from a Troubleshooterprovides step-by-step procedures, integrating parameter data and proprietary menu (1996 and newer vehicles only). retrieving trouble codes when appropriate, for specific symptoms of the identified vehicle. Codes Menu This selection may appear as Codes, Codes Menu, Codes Only, Codes (No Data), or something similar on the menu. Selecting opens a list of data parameter viewing options that may include:
Display Codes Selecting opens either a list of diagnostic trouble codes (DTCs) stored in the selected electronic control module (ECM), or a submenu of DTC viewing options. Submenu options may include:
Trouble Code Informationopens a list of codes in ECM memory. History Codesopens a list of codes whose symptoms are not currently present. History Failed This Ignitionopens a list of codes that set during the current ignition cycle. MIL SVS or Message Requesteddisplays ECM requests to light the malfunction indicator Last Test Faileddisplays a complete list of failed tests. Test Failed Since Code Cleareddisplays a list of tests that failed since the last time codes lamp (MIL) or service vehicle soon (SVS) lamp, or display a driver information alert. codes indicate an intermittently occurring problem. were cleared from ECM memory. If SureTrack (optional) is active and data is available for a selected DTC, additional troubleshooting information from SureTrack (e.g. Common Replaced Parts data (Figure 4-19), Real Fix and Related Fixes) will also be available. For additional information about using SureTrack, see SureTrack on page 147. A code list includes the DTC, a brief description, and a SureTrack Fix It! icon that opens a submenu allowing you additional information about the DTC (Figure 4-19). 42 Draft 4/14/15- Do Not Distribute Scanner Function Scanner Operation Figure 4-19 Sample code list and SureTrack information Clear Codes The Scanner clears trouble codes from the ECM memory on some vehicles. If this function is not available on the test vehicle, Clear Codes does not appear as a menu option. z To clear codes:
1. Select Clear Codes from the Codes Menu. A confirmation message displays. 2. Make sure any conditions shown on the confirmation message are met, then select Yes. A codes cleared message displays once the operation is complete. 3. Select Continue to return to the Codes Menu. Freeze Frame/Failure Records This selection displays the DTC that was set, along with corresponding data, when the ECM commanded the malfunction indicator lamp (MIL) to turn on. DTC Status This selection allows you to view the records of a particular DTC. z To check DTC status 1. Select DTC Status from the Codes Menu. The DTC Status entry field displays and the virtual keyboard opens (Figure 4-20). 2. Use the virtual keyboard to enter the characters of the DTC. 3. Select the virtual keyboard Backspace icon if needed to erase a character. 43 Draft 4/14/15- Do Not Distribute Scanner Function Scanner Operation 4. Select the virtual keyboard Return key once all the code characters are entered. Figure 4-20 Sample DTC Status entry field The DTC status report displays (Figure 4-21). Figure 4-21 Sample DTC status report 5. Select Exit to return to the DTC status entry screen. 6. Select Exit again to return to the Codes menu. 44 Draft 4/14/15- Do Not Distribute Scanner Function Scanner Operation Data Display Depending upon the test vehicle, this selection may appear as Data, Data Display, Data Only, Data (No Codes), or something similar. All are similar. Selecting has one of the following results:
A submenu of data viewing choices displays. Vehicle data displays. A submenu displays when more than one data viewing mode is available on the identified vehicle. On some models, the engine must be started or cranked before data can be displayed. For these models, a Waiting to Communicate message displays if the engine was not cranked or started. Data Screens When a Data selection is made, the screen displays the data list for the selected module.The items available for any electronic control module vary from one vehicle to another. Data is presented in a 2-column format. An abbreviated parameter name is at the left of each column and its value is at the right edge of the column. Parameters display in the order that they are transmitted by the ECM, so expect variation between vehicles. Gesture scrolling allows you to quickly move through the data list. Simply touch the screen and drag your finger up or down to reposition the parameters being displayed. Position bars momentarily appear to the right of each column to indicate the position of the current screen in relation to the entire list as you scroll. Each column of parameters scrolls independently of the other column. Figure 4-22 shows a typical data screen.
1 Graph icon 2 Parameter name 3 Parameter value Figure 4-22 Sample data screen 45 Draft 4/14/15- Do Not Distribute Scanner Function Scanner Operation Data Graphs Select the Graph icon to open a data graph for that parameter (Figure 4-23). Selecting a parameter for graph view moves it to the top of the list. Select the Graph icon again to close the graph for that parameter and return to a data list view. Figure 4-23 Sample graph view The icons that display on each data graph allow you configure settings for the selected graph only:
Table 4-3 Data graph icon operations Icon Description Name Expand/Collapse Graph Properties Select to expand the graph to fill the entire screen, select again to collapse the graph to the standard view. Select to open the Graph Properties dialog box, which allows you to set triggers for recording a snapshot and to adjust the scale. Triggers Triggers establish threshold values, an upper limit and a lower limit, for recording a data snapshot. A snapshot allows you to closely evaluate conditions that caused the triggering event. When a snapshot is taken, the Scanner captures additional data after the trigger point is detected, data collection pauses, and the buffered information is automatically saved as a movie. This gives you a complete picture of what was happening before the fact, what occurred at the trigger point, and what happened after the fact. Data collection is paused following a trigger event. Select the Play icon to resume viewing live data. A vertical line now appears on each of the data graphs to indicate the triggering point. The trigger line on the parameter that triggered the snapshot is a different color than those on the other graphs. This makes it easy to determine which parameter caused the trigger when triggers are set for multiple parameters. 46 Draft 4/14/15- Do Not Distribute Scanner Function Scanner Operation z To adjust the amount of data collected after a trigger:
1. Select the Properties icon on the Scanner toolbar to open the dialog box. 2. Highlight one of the Samples After Trigger options:
3. Select the Accept icon to close the dialog box. NOTE:
i You can also adjust the amount of data collected after a triggering event using the Properties icon on the Scanner toolbar. See Properties on page 30 for additional information. z To set triggers and record a snapshot:
1. Select the Graph Properties icon on the parameter graph you wish to set triggers on. The Graph Properties dialog box opens. 2. From the Graph Properties dialog box, select Triggers On. A check mark appears in the box and the Min and Max fields activate (Figure 4-24). 3. Select either Max: (maximum) or Min: (minimum) to activate that field and open the keyboard. 4. Type the desired trigger value into the field. 5. Select the other field and enter a trigger value, then close the virtual keyboard. 6. Select Save to close the dialog box. Trigger lines (blue for upper and red for lower) display on the selected parameter graph. The area between the upper and lower trigger lines establishes the triggering condition. Any data points that register outside of the set trigger conditions initiates a snapshot.
Figure 4-24 Sample Graph Properties dialog box 7. Select Snapshot on the Data Buffer Toolbar to arm the snapshot. The Snapshot icon changes color to indicate it has been armed (Figure 4-25). Figure 4-25 Sample armed Snapshot icon 47 Draft 4/14/15- Do Not Distribute Scanner Function Scanner Operation Once all of the data is compiled, data collection pauses and the information is saved as a movie. A confirmation screen displays to let you know the name automatically assigned to the saved file and where to locate it. Figure 4-26 Sample saved movie confirmation screen 8. Select OK to close the confirmation screen. 9. Select the Play icon on the toolbar to resume viewing live data. NOTE:
i Selecting an armed Snapshot icon disarms it. Scale Scale adjusts the upper and lower values displayed on the vertical axis of a data graph. Two scale modes are available; auto scale and manual scale. Auto scale, which is the default setting, automatically adjusts the graph scale based upon the minimum and maximum values transmitted by the ECM. Manual scale allows you to set the minimum and maximum values. z To manually set the scale on a graph:
1. Select the Graph Properties icon to open the dialog box for the graph you wish to scale. 2. From the Graph Properties dialog box (Figure 4-27), select Auto Scale On. The check mark is cleared from the box and the minimum and maximum fields activate. 3. Select either Max: (maximum) or Min: (minimum) to activate that field and open the keyboard. 4. Type the desired scale value into the field. 5. Select the other field and enter a value, then close the virtual keyboard. 6. Select Save to close the dialog box. 48 Draft 4/14/15- Do Not Distribute Scanner Function Scanner Operation Figure 4-27 Sample manual scale selection The dialog box closes and the parameter scale is now at the set values. Using Zoom The zoom options on the Data Buffer toolbar allow you to change the magnification level of the sweep when viewing data graphs. Use the Zoom In (+) icon to increase magnification, and the Zoom Out () icon to decrease magnification. Functional Tests The Functional Tests selection is used to access vehicle-specific subsystem and guided component tests. Available tests vary by manufacturer, year, and model, and only the available tests display in the menu. There are four general types of functional test operations:
Information Testsare read-only tests, like selecting VIN from a Functional Tests menu to Toggle Testsswitch a component, such as a solenoid, relay, or switch, between two Variable Control Testscommand a certain value for a system or component, such as varying the spark timing in 1 increments or the EGR valve duty cycle in 10% increments. Reset Testsreset the adaptive, or learned, values that are stored in the electronic control display the VIN of the identified vehicle. operating states. module. Selecting Functional Tests opens a menu of test options that varies by make and model. Selecting a menu option either activates the test or opens a submenu of additional choices. Follow all screen instructions while performing tests. How and what information is presented on the screen varies according to the type of test being performed. IMPORTANT:
Do not enter any functional tests while driving on a road test. During some functional tests, the ECM makes changes to ignition timing, fuel delivery, and other engine functions, which may affect engine operation and vehicle control. 49 Draft 4/14/15- Do Not Distribute Scanner Function Scanner Operation Some toggle and variable control tests display functional test controls at the top of the screen with data stream information below (Figure 4-28). Figure 4-28 Sample functional test controls Functional test controls allow you manipulate the test signal as shown in Table 4-4. Table 4-4 Functional test control icons Name Icon Description Test Return Activates the test. Moves focus back to the data list. Change List Allows you to switch data lists. Custom Minus Plus Allows you to select which parameters display during the functional test. Switches an item to low or off, or incrementally reduces a variable signal. Switches an item to high or on, or incrementally increases a variable signal. 50 Draft 4/14/15- Do Not Distribute Scanner Function Scanner Operation Generic Functions The Generic Functions selection opens a menu of available OBD-II/EOBD functions on 1996 and newer vehicles. For additional information on generic functions refer to the Global OBD Vehicle Communications Software Manual. Menu options typically include:
MIL Status - displays the ID and status of the Malfunction Indicator Lamp (MIL) Fast Track Troubleshooter - displays a menu of available experience-based tests and tips Readiness Monitorsdisplays the status of the OBD-II/EOBD required monitors
($01) Display Current Data - displays a screen containing Generic OBD PID data
($02) Freeze Framedisplays data stored in ECM memory when a DTC is set
($05) Oxygen Sensor Monitoringdisplays on-board oxygen sensor monitoring test results
($06) On-Board Monitored Systemsdisplays the status of system monitors
($08) Request Control of On-Board Systemestablishes bidirectional ECM communication
($09) Calibration Identificationdisplays the ECM calibration identification numbers
($09) Calibration Verification Numberdisplays the ECM calibration
($09) In-Use Performance Trackingdisplays a monitoring conditions report
($09) Vehicle Identification Numberdisplays the VIN
($0A) Emissions Related Fault with Permanent Statusdisplays a record of permanent codes Troubleshooter Fast-Track Troubleshooter is a database of experience-based information of validated real-world repair strategies that have been compiled by top-notch technicians. Troubleshooter simplifies the diagnosis process, as it contains information on virtually all common diagnostic trouble code (DTC) problems and driveability symptoms. Troubleshooter information is organized into a series of diagnostic tips that are designed to quickly lead you to the root cause of a particular problem. The tips are vehicle-specific, which means only tips that relate to the identified vehicle are presented. Selecting opens a menu that may include:
Code Tipsprovides detailed information on setting conditions, testing, and interpreting test Symptom Tipsprovides diagnostic tests and procedures based on vehicle operation. Time Saversprovides supplemental information, such as firing order and #1 cylinder Common Problemsprovides advice and remedies for certain pattern failures that have Tests and Proceduresexplains how to perform certain tests on the specific test vehicle. Fast-Track Data Scan (Normal Values)contains information and guidelines on how to Some tips provide specifications and installation information as well. location, that may be needed to make a diagnosis. been experienced on vehicles of the same model. results for specific codes. validate data readings for certain sensors and actuators, live data values are provided. i Troubleshooter appears in a Scanner menu only if tips are available for the system selected on the NOTE:
identified vehicle. 51 Draft 4/14/15- Do Not Distribute Scanner Function Stopping Communication and Exiting the Scanner Certain live data parameter values display directly within the tip when performing Troubleshooter tests and procedures. A tip may also contain a hyperlink to a Troubleshooter Reference, another test or procedure, or a supplemental operation, such as Clear Codes. Hyperlinks are shown in blue, and selecting them opens the link. Troubleshooter References open in a separate window.
(Figure 4-29).
1 Live data values 2 Hyperlink Figure 4-29 Sample data values within a Troubleshooter tip 4.4 Stopping Communication and Exiting the Scanner The Scanner remains open as long as there is an active communication link with the vehicle. You must first stop communication with the vehicle in order to exit from the Scanner function. A warning message displays if you attempt to exit from the Scanner while it is communicating with the vehicle ECM. NOTE:
i Damage to the vehicle electronic control module (ECM) may occur if communication is disrupted. Make sure the data cable and the USB cable are properly connected at all times during testing. Exit all tests before disconnecting the test cable or turning off the tool. 52 Draft 4/14/15- Do Not Distribute Scanner Function Stopping Communication and Exiting the Scanner z To exit Scanner and disconnect from a vehicle:
When disconnecting the Diagnostic Tool from the vehicle, make sure the Scanner software is not communicating with the vehicle. 1. From a codes or data display screen, select the Exit icon on the upper toolbar. The screen goes to the codes or data menu. 2. Select the Back icon on the upper toolbar. Figure 4-30 Exit icon The screen goes to the system menu. 3. Select the Back icon on the upper toolbar. Figure 4-31 Back icon A stopping communication message briefly displays followed by the systems menu. 4. Select the Change Vehicle icon on the Toolbar. The vehicle description on the toolbar should now read No Active Vehicle. 5. Select the Home icon on the Toolbar. Figure 4-32 Change Vehicle icon The Home screen displays. 6. Disconnect the data cable from the vehicle diagnostic connector. Figure 4-33 Home icon 53 Draft 4/14/15- Do Not Distribute Chapter 5 Scan Module Operation This chapter describes the connection, operation, troubleshooting and updating of the Scan Module. 5.1 Overview The Scan Module is a wireless device that is connected to the vehicle and transmits vehicle data to the Diagnostic Tool. The Scan Module operates on 12 or 24VDC vehicle power, supplied through the vehicles data link connector (DLC).
1 Data Cable Connector 2 Vehicle Power LED (green) 3 Communication Issue LED (red) 4 Bluetooth LED (green) 5 Memory Card Port (remove protective hand grip for access) 6 Universal Serial Bus (USB) Jack (remove protective hand grip for access) Figure 5-1 Scan Module 54 Draft 4/14/15- Do Not Distribute Scan Module Operation Pairing The Scan Module 5.2 Pairing The Scan Module To use the Scan Module with the Scanner or OBD-II/EOBD functions, it must first be paired with the Diagnostic Tool. Pairing is the wireless connection (identification) process used to connect the Scan Module to your Diagnostic Tool. The Scan Module only needs to be paired once before its initial use. The connection configuration should remain in memory for all future uses, unless the connection configuration is removed or lost. NOTE:
i Wireless devices shown in this section are used as reference. Not all devices shown may be applicable to your Diagnostic Tool. z To pair the Scan Module with the Diagnostic Tool:
1. Turn on the Diagnostic Tool. IMPORTANT:
The Scan Module needs to be powered on during the pairing process. Connect the Scan Module to a vehicle or to the Diagnostic Tool using the USB cable. Make sure the Diagnostic Tool has a charged battery or is connected to the AC/DC power supply. 2. Connect the 26-pin end of the data cable to the Scan Module data cable connector. 3. Connect the 16-pin end of the data cable to a vehicle data link connector (DLC). The green LED on the Scan Module is illuminated when power is being supplied to the Scan Module. For additional information on the Data Cable, see Data Cable Connection on page 57. 4. From the Diagnostic Tool select System Settings > Paired Devices. 5. Select Add from the toolbar, then OK when prompted. The Diagnostic Tool searches for compatible wireless devices, then displays the results.
(Figure 5-2). Figure 5-2 Sample Scan Module selection NOTE:
i Search results include all compatible wireless devices detected, and may include multiple Scan Modules if you are in a shop environment where more than one unit is powered on. Available module listings include a partial serial number. Make sure the screen listing matches the last six digits of the serial number of your Scan Module before continuing. 6. Select the Scan Module you wish to connect from the results list. 55 Draft 4/14/15- Do Not Distribute Scan Module Operation Checking Scan Module Paired Status A search in progress message displays during the pairing procedure (Figure 5-3), the Paired Devices screen (Figure 5-4) displays once the procedure completes. Figure 5-3 Sample pairing in progress message 7. Select the Home icon on the Toolbar. 8. Disconnect the data cable from the vehicle. The Scan Module and Diagnostic Tool are now paired for wireless communication and should automatically recognize each other when both are powered up. 5.3 Checking Scan Module Paired Status z To check if the Scan Module is paired to your Diagnostic Tool:
1. Select System Settings > Paired Devices. The paired devices screen opens (Figure 5-4). The Paired Devices screen lists all of the devices paired to the Diagnostic Tool, and also indicates whether or not there is active communication occurring. 2. Verify the Scan Module is in the list of paired devices. Figure 5-4 Typical Paired Devices screen 56 Draft 4/14/15- Do Not Distribute Scan Module Operation Data Cable Connection 5.4 Data Cable Connection To use the Scan Module for Scanner and OBD-II/EOBD testing, it must first be connected to the vehicles data link connector (DLC). Depending on the vehicle, the supplied DA-4 data cable may be used alone or may require optional adapters. All OBD-II/EOBD compliant vehicles - Use the supplied DA-4 data cable. The 26-pin end of the cable attaches to the data cable connector on the Scan Module. The16-pin end connects to the vehicle DLC. The cable connectors are secured with captive screws. All non-OBD-II/EOBD (OBD-I) compliant vehicles - Use the supplied DA-4 data cable with the optional DA-5 adapter and a manufacturer specific adapter. The 26-pin end of the cable attaches to the data cable connector on the Scan Module. The16-pin end connects to the DA-
5 adapter, the DA-5 adapter connects to the manufacturer specific adapter and then connects to the vehicle DLC. The cable connectors are secured with captive screws. While using the Scanner and OBD-II/EOBD functions, on-screen cable and adapter connection instructions are provided. The instructions may also include the location of the vehicle DLC
(Figure 5-5). If required, additional connection information can be found in the appropriate vehicle communication software manual for the vehicle. Vehicle communication software manuals are available online, see the website information at the front of this manual. Figure 5-5 Vehicle connection data cable message For data cable vehicle power connection information, see Power Sources on page 10. z To connect the data cable to the vehicle:
1. While using the Scanner or OBD-II/EOBD function, follow the on-screen instructions for connecting the cable and/or any adapters required to the vehicle (Figure 5-5). 2. Select Continue once the data cable is connected to the vehicle. 57 Draft 4/14/15- Do Not Distribute Scan Module Operation Troubleshooting 5.5 Troubleshooting The Scan Module is a wireless communications device that uses Bluetooth technology to transmit vehicle data to the Diagnostic Tool without a physical connection. The working range of the transmitter is about 30 feet (9.14 m). Scan Module operations can be impacted when signal interference, or some other condition, disrupts or impairs the wireless communication network. These interruptions are usually temporary and easily repaired. Indicators of wireless communication interference include:
Slow Scan Module response accompanied by Error 101 message. Slow Scan Module response accompanied by Error 404 message. Error Occurred Message when trying to use the Scan Module. Error Occurred Message after 20 or more minutes sitting idle, particularly if the devices have been stationary. 5.5.1 No Communication Message If the Scan Module is paired to the Diagnostic Tool and tries to communicate with the vehicle and the Scan Module is not connected to the vehicle, a Connect Data Cable or no communication message displays. A signal lost due to moving out of range automatically restores itself when the Diagnostic Tool is brought closer to the Scan Module. The Scanner sounds a tone when the signal is lost. The following conditions cause a no communication message to display:
The Scanner is unable to establish a communication link with the vehicle. You selected a system for testing that the vehicle is not equipped with (such as ABS). There is a loose connection. There is a blown vehicle fuse. There is a wiring fault on the vehicle, or in the data cable or adapter. There is a circuit fault in the data cable, Personality Key, or adapter. Incorrect vehicle identification was entered. Refer to the Vehicle Communication Software manuals for manufacturer-specific troubleshooting information. 5.5.2 Signal Loss / Out of Range Alarm A signal lost due to moving the Diagnostic Tool out of range of the Scan Module will automatically restore itself when the Diagnostic Tool is brought closer to the Scan Module. The Scan Module will sound an audible tone when the signal is lost. 5.5.3 Checking Hardware Status Verifying the Hardware Status is always the first step in troubleshooting a wireless connection issue. 58 Draft 4/14/15- Do Not Distribute Scan Module Operation Troubleshooting The Hardware Status indicators in the lower-right corner of the Home screen provide a quick reference to wireless operations. The background color of the status indicator icon represents the condition of the wireless connectivity to that device. Icon status is shown in the table below:
Hardware Icon Background Color Condition Action Red Not Paired Grey Blue Paired, but Not Communicating Paired and Communicating Pair the Scan Module to the Diagnostic Tool. See Scan Module Pairing on page 141 for instructions. You may have moved out of range. Move the Diagnostic Tool closer to the Scan Module to reestablish communications. If connectivity is not restored, perform the Recovery Procedure on page 60. Hardware status is good and Bluetooth should be functional. Verify that the green Bluetooth LED on the front of the Scan Module is flashing. If there is no connectivity, perform the Recovery Procedure on page 60. The three light emitting diodes (LEDs) on the faceplate of the Scan Module let you know at a glance whether or not there is an active connection between the two modules. The two green LEDs (Vehicle Power and Bluetooth) both flash on and off when the Scan Module and Diagnostic Tool are actively communicating through a wireless connection. The red Communication LED flashes on and off when the Scan Module is performing an internal self test, and is illuminated continuously if a failure is detected (Figure 5-6).
1 Vehicle Powergreen LED, flashes during wireless communications 2 Communicationred LED, illuminates if there is a communications failure 3 Bluetoothgreen LED, flashes during wireless communications Figure 5-6 Scan Module LEDs 59 Draft 4/14/15- Do Not Distribute Scan Module Operation Troubleshooting Each LED can be in one of three states; off, lit solid, or flashing. Interpret as follows:
Vehicle Power Off, vehicle power is not being supplied to the Scan Module through the data cable On Solid, the Scan Module is being powered by the vehicle, but not communicating with Flashing, the Scan Module is being powered by the vehicle and is communicating with the the Diagnostic Tool. Diagnostic Tool. Communication Bluetooth Off, normal state, no errors detected. On Solid, communications error detected. Flashing, internal self-test in process, will go out once the test completes. Off, there is no connection between the Scan Module and Diagnostic Tool. On Solid, the Scan Module and Diagnostic Tool are communicating through a solid Flashing, the Scan Module and Diagnostic Tool are communicating through a wireless
(USB cable) connection. connection. 5.5.4 Recovery Procedure This is a quick and easy method that reestablishes connectivity between the Diagnostic Tool and the Scan Module in most instances. If bluetooth connectivity remains unavailable following recovery, use one of the alternate procedures to restart the system. NOTE:
i This product is intended to be used by professional technicians in a garage environment. Electrostatic discharges may happen occasionally and cause a loss of communication. To restore communication disconnect and reconnect the communication cables and follow screen prompts. z To recover wireless connectivity:
1. Disconnect the Scan Module from the vehicle. 2. Navigate to the Home Screen on the Diagnostic Tool. 3. Select Exit to close the ShopStream Diagnostic Suite. 4. Connect the Scan Module to the vehicle. 5. Select the ShopStream Diagnostic Suite icon on the desktop. Figure 5-7 Sample ShopStream Diagnostic Suite desktop icon 60 Draft 4/14/15- Do Not Distribute Scan Module Operation Troubleshooting NOTE:
i The ShopStream Diagnostic Suite can also be started from the Windows Start menu. Alternate Recovery Procedures Use these methods as an option to the Recovery Procedure, or when recovery fails to restore the wireless connection. USB Procedure This method establishes a hard-wired USB cable connection between the modules. z To create a USB connection:
1. Carefully slip the ends of the handgrip off of the sides of the Scan Module housing. 2. Lift open the hinged cover on the base of the Scan Module. Figure 5-8 Scan Module USB jack, handgrip removed 3. Plug the small end of the USB cable into the USB jack on the Scan Module. 4. Plug the large end of the USB cable into a USB jack on the Diagnostic Tool. Scanner functionality should be restored immediately once the USB connection is complete. If not, suspect a hardware failure. The Diagnostic Tool and Scan Module are both fully functional, so you can complete your testing with the USB connection intact. ShopStream Diagnostic Suite Restart Procedure This method, which closes and restarts the ShopStream Diagnostic Suite software, takes about two minutes to complete. z To restart the ShopStream Diagnostic Suite:
1. Navigate to the Home Screen on the Diagnostic Tool. 2. Select Exit to close the ShopStream Diagnostic Suite. 3. Wait for the Scan Module Communication LED to stop flashing. 4. Select the ShopStream Diagnostic Suite icon on the desktop. The ShopStream Diagnostic Suite should open with connectivity restored. 61 Draft 4/14/15- Do Not Distribute Scan Module Operation Updating Scan Module Firmware Windows Reboot Procedure This method, which completely shuts down the Diagnostic Tool, takes several minutes to complete. z To reboot the Diagnostic Tool:
1. Disconnect the Scan Module from the vehicle. 2. Navigate to the Home Screen on the Diagnostic Tool. 3. Select Exit to close the ShopStream Diagnostic Suite. 4. Select Start in the lower-left corner of the screen to open the menu. 5. Select Turn Off Computer from the menu. 6. Select Turn Off when the Confirmation window opens. 7. Wait for the tool to completely turn off, then press the Power button to restart the Diagnostic Tool. 8. Connect the Scan Module to the vehicle once the ShopStream Diagnostic Suite opens. 5.6 Updating Scan Module Firmware The internal programming (firmware) of the Scan Module, may require periodic updates. Firmware updates increase the Scan Modules diagnostic capabilities, typically by adding support for new tests, vehicles and enhanced applications to the vehicle databases. Scan Module firmware updates (when available) are delivered with diagnostic software updates/
upgrades. Upon starting the Scanner function, initially after a software update or upgrade has been installed, a message may be displayed to inform you an update is available (Figure 5-9). Figure 5-9 Scan Module update available message The firmware update process, as explained in the following procedure, begins automatically after ten seconds unless Update Now or Update Later is selected. Selecting Update Now begins the process immediately. Update Later defers the operation, closes the message, and starts the Scanner function. If you choose not to perform the update, it will not affect Diagnostic Tool operation, however you will not benefit from the additional features available in the update. Selecting Details in the upper-right corner opens a list of what is included in the update. 62 Draft 4/14/15- Do Not Distribute Scan Module Operation Updating Scan Module Firmware z Updating Scan Module firmware:
IMPORTANT:
The Diagnostic Tool must be connected and powered by the AC/DC power supply during the Scan Module firmware update process. Damage can occur to the Scan Module if the Diagnostic Tool power is turned off or the power supply is disconnected during the firmware update process. 1. Connect the AC/DC power supply to the Diagnostic Tool. 2. Turn on the Diagnostic Tool. 3. Connect the Scan Module to the Diagnostic Tool as follows (Figure 5-10):
NOTE:
i The Scan Module and Diagnostic Tool must be connected with the USB cable during the update process. The Scan Module DLC must be disconnected from a vehicle during the update process. a. From the bottom of the Scan Module, gently lift up and out on the sides of the handgrip to free it from housing. b. Open the hinged cover on the base of the Scan Module to expose the USB jack. c. Plug the small end of the USB cable into the USB jack on the Scan Module. d. Plug the large end of the USB cable into one of the USB jacks on the side of the Diagnostic Tool.
1 Hinged cover 2 USB jack Figure 5-10 Scan Module USB jack 4. Select Scanner from the Diagnostic Tool Home screen. 5. Select OK when the update available message displays (Figure 5-9). 63 Draft 4/14/15- Do Not Distribute Scan Module Operation Updating Scan Module Firmware The update begins and installation progress is tracked on the screen (Figure 5-11). Figure 5-11 Sample update in progress screen A successfully updated message displays once the installation process is complete
(Figure 5-12). Figure 5-12 Sample firmware update complete message 6. Select OK to close the message and return to Scanner operations. The Scan Module, now has the latest firmware update, is ready to use. 64 Draft 4/14/15- Do Not Distribute Chapter 6 OBD Direct Operations This Home screen option allows you to access Generic OBD-II/EOBD Scanner tests without completing a vehicle identification. OBD Direct presents a quick way to check for diagnostic trouble codes (DTCs), isolate the cause of an illuminated malfunction indicator lamp (MIL), check monitor status prior to emissions certification testing, verify repairs, and perform a number of other services that are emissions-related. This mode is also used for testing OBD-II/EOBD compliant vehicles that are not included in the Scanner databases. OBD Direct is a Scanner function, and the Scan Module must be connected to the test vehicle and communicating with the Diagnostic Tool. This function only provides generic OBD-II/EOBD information. To access enhanced OBD-II/EOBD functions, select Scanner from the Home screen. Options for the Menu icon on the Toolbar at the base of the screen are the same as those available for the Scanner module. Refer to Menu Options on page 36 for details. Selecting OBD Direct on the Home screen opens a menu with two options (Figure 6-1):
Figure 6-1 Sample OBD Direct main menu 65 Draft 4/14/15- Do Not Distribute OBD Direct Operations OBD Health Check 6.1 OBD Health Check The OBD Health Check offers a way to quickly check for and clear generic diagnostic trouble codes (DTCs) and to check readiness monitors. Selecting OBD Health Check opens a submenu of options (Figure 6-2). Figure 6-2 Sample OBD Health Check menu 6.1.1 Global OBD II Code Check This option displays any stored emission related generic DTCs reported by the ECM. Selecting opens a submenu with two choices: Codes and Pending Codes. Select an option to display the code list. Refer to Codes Menu on page 42 and the Global OBD Vehicle Communication Software Manual for additional information. Codes Codes displays a list of current emission related DTCs. OBD-II/EOBD Codes have a priority according to their emission severity, with higher priority codes overwriting lower priority codes. The priority of the code determines the illumination of the MIL and the code erase procedure. Manufacturers rank codes differently, so expect to see differences between makes. 66 Draft 4/14/15- Do Not Distribute OBD Direct Operations OBD Health Check Pending Codes The purpose of this service is to enable the scan tool to obtain pending or maturing diagnostic trouble codes. These are codes whose setting conditions were met during the last drive cycle, but need to be met on two or more consecutive drive cycles before the DTC actually sets. The intended use of this service is to assist the service technician after a vehicle repair and after clearing diagnostic information, by reporting test results after a single driving cycle. If a test failed during the driving cycle, the DTC associated with that test is reported. If the pending fault does not occur again within 40 to 80 warm-up cycles, the fault is automatically cleared from memory. Test results reported by this service do not necessarily indicate a faulty component or system. If test results indicate another failure after additional driving, then a DTC is set to indicate a faulty component or system, and the MIL is illuminated. 6.1.2 Global OBD II Clear Codes This option is used to clear all emission related diagnostic data such as, DTC records, freeze frame data, and test results, from ECM memory. Although OBD Direct only displays generic OBD-II data, clearing codes erases all of the stored data including any enhanced codes. A confirmation screen displays when the clear codes option is selected to prevent accidental loss of data. Select Yes on the confirmation screen to continue. Refer to Codes Menu on page 42 and the Global OBD Vehicle Communication Software Manual for additional information. 6.1.3 Readiness Monitors Use this menu option to check the readiness of the monitoring system. An OBD-II/EOBD system checks the status of emission-related subsystems by running continuous or periodic tests. Test results are shown in the data viewer (Figure 6-3). Figure 6-3 Sample readiness monitor test report Gesture sweep to view the entire list of Readiness Monitors to ensure that all tests are complete. It is possible to print the readiness test status or save it as part of a Vehicle history. 67 Draft 4/14/15- Do Not Distribute OBD Direct Operations 6.1.4 MIL Status OBD Diagnose This item is used to check the current condition of the malfunction indicator lamp (MIL). Additional information, such as which ECM commanded the MIL on and the distance driven while the MIL is on (if supported), can also be displayed. It is also possible to print the MIL Status. 6.2 OBD Diagnose Selecting OBD Diagnose opens a menu with the following options:
Start Communicationbegins the test session Connector Informationprovides data link connector (DLC) location details for most models Manual Protocol Selectionallows you to select which protocol to use 6.2.1 Start Communication Use the following procedure to conduct an OBD Direct test session:
z To perform an OBD Direct Test:
1. Select Start Communications from the OBD Direct menu. A generic connection message will display (Figure 6-4), connect the Scan Module to the test vehicle as instructed. Figure 6-4 Sample generic connection message 68 Draft 4/14/15- Do Not Distribute OBD Direct Operations OBD Diagnose 2. Select Continue. A communications message that shows how many ECMs were detected, which ECM is communicating, and which communication protocol is being used displays (Figure 6-5). Figure 6-5 Sample communication message 3. Select Continue and a menu of available tests displays (Figure 6-6). Figure 6-6 Sample Start Communication menu 4. Select a test to continue. 69 Draft 4/14/15- Do Not Distribute OBD Direct Operations OBD Diagnose Readiness Monitors Use this menu item to check the status of the monitored system. If a monitored system is not supported, it is not displayed. Scroll, if needed, to view the entire list of monitors. Selecting Readiness Monitors opens a submenu with two choices:
Monitors Complete Since DTC Cleareddisplays the results of all monitor tests that have Monitors Complete This Cycledisplays only the results of monitor tests that ran during the run since the last time the electronic control module (ECM) memory was cleared. current drive cycle, they reset when the ignition is switched off. MIL Status This item is used to check the current condition of the malfunction indicator lamp (MIL). Additional information, such as which ECM commanded the MIL on and also the distance traveled while the MIL is on (if supported), can also be displayed. It is also possible to print the MIL Status. Fast-Track Troubleshooter Fast-Track Troubleshooter is a database of experience-based information of validated real-world repair strategies that have been compiled by top-notch technicians since 1988. The Troubleshooter system simplifies the diagnosis process, as it contains information on virtually all common diagnostic trouble code (DTC) problems and driveability symptoms for most vehicles covered by the vehicle communication software.
($01) Display Current Data Use this item to display the current emission related data from the selected electronic control module (ECM) of the vehicle. Displayed data includes analog inputs and outputs, digital inputs and outputs, and system status information broadcast on the vehicle data stream. OBD Direct data displays similar to Scanner data, refer to Data Display on page 45 for details.
($02) Display Freeze Frame Data This item is used to display freeze fame data for any stored emission related diagnostic trouble codes (DTC). In most cases the stored frame is the last DTC that occurred. Certain DTCs, those that have a greater impact on vehicle emission, have a higher priority. In these cases, the highest priority DTC is the one for which the freeze frame records are retained. Freeze frame data includes a snapshot of critical parameter values at the time the DTC set.
($03) Display Trouble Codes This option displays any stored emission related DTCs reported by the various ECMs. The OBD Direct code report is similar to a Scanner module code report, and includes the Fix It icon with hyperlinks to SureTrack and Repair Information details. See Display Codes on page 42 for additional information. 70 Draft 4/14/15- Do Not Distribute OBD Direct Operations OBD Diagnose
($04) Clear Emissions Related Data This item is used to clear all emission related diagnostic data such as, DTCs, freeze frame data, and test results from the memory of the selected ECM.
($05, 06, 07) Display Test param./Results This option opens a submenu of test parameters and test results from various sensors, monitor test results, and a record of DTCs detected during the last drive cycle. The menu includes:
Oxygen Sensor Monitoring ($05) On-Board Monitored Systems ($06) DTCs Detected During Last Drive ($07)
($08) Request Control of On-board System This service enables bidirectional control of the ECM so that the Scanner is able to transmit control commands to operate the vehicle system. This function is useful in determining how well the ECM responds to a command. Available options vary by make, model, and year of the test vehicle. Select a test and follow the on-screen instructions.
($09) Read Vehicle Identification This selection displays the vehicle identification number (VIN), the calibration identification, and the calibration verification number (CVN) of the test vehicle.
($09) In-use Performance Tracking This selection displays the In-use Performance Tracking of monitored data. It is basically a record of the number of times each of the monitor tests have been completed.
($0A) Emission Related DTC with Permanent Status This service displays a record of any permanent codes on late-model vehicles if the vehicle supports Service $0A. A permanent status DTC is one that was severe enough to illuminate the MIL at some point, but the MIL may not be on at the present time. Whether the MIL was switched off by clearing codes or because the setting conditions did not repeat after a specified number of drive cycles, a record of the DTC is retained by the ECM. Permanent status codes automatically clear after repairs have been made and the related system monitor runs successfully. 71 Draft 4/14/15- Do Not Distribute OBD Direct Operations OBD Diagnose 6.2.2 Connector Information This option opens a database of vehicle diagnostic connector locations that includes most makes and models. z To locate a vehicle diagnostic connector:
1. Select Connector Information from the System menu. 2. Select a manufacturer from the list presented. 3. Select a model from the list presented. Instructions for which, if any, cable adapter or pin to use displays. 4. Select Continue. Information on where to locate the vehicle diagnostic connector displays. 5. Select Continue to return to the System menu. 6.2.3 Manual Protocol Selection A communication protocol is a standardized way of data communication between an ECM and a scan tool. Global OBD may use several different communication protocols. The scan tool automatically connects to an available protocol, which displays on the connection message
(Figure 6-5). Some vehicles communicate on more than one protocol. Use the Manual Protocol Selection option to switch to a different protocol. Select Manual Protocol Selection and message displays advising you to make sure you know the correct protocol for the test vehicle. An incorrect selection may activate warning lamps and set CAN related faults on the vehicle. Select OK and a menu of options displays (Figure 6-7). Figure 6-7 Sample communication protocol menu 72 Draft 4/14/15- Do Not Distribute Chapter 7 Guided Component Test Operations The Guided Component Test software is a component-testing powerhouse, providing you with a robust diagnostic database for use with scopes and meters. It is like having access to a complete library of shop manuals for testing engine-management components, transmission sensors and components, and ABS systems. Guided Component Test helps you with everything from selecting the appropriate test for a specific component to showing the hook-up location and correct pin configuration. This software thoroughly guides and instructs you on proper testing procedures and offers tips from the internal troubleshooter database. The Guided Component Test procedures, tips, and meter settings reduce your overall set-up and diagnostic testing time. Vehicle-specific Guided Component Tests are provided for engine, transmission, ABS, charging, transfer case and suspension systems.
Risk of electrical shock. Read the the safe use of this product. Important Safety Instructions document provided separately for messages on This product is intended for Measurement Category I (for example, automotive 12V systems), do not use this product for Measurement Categories II, III, and IV. Measurement Category I is for performing measurements on circuits not directly connected to MAINS or MAINS circuits (an example of a MAINS circuit is 120V AC or 240V AC household or industrial electricity), do not connect this product to MAINS or MAINS circuits. Do not apply the Black Ground Lead to test points other than ground/system return/
vehicle chassis. Electrical shock can cause personal injury, equipment damage, or circuit damage. IMPORTANT:
Maximum rated transient over voltage impulse is 500 volts, do not exceed the rated transient over voltage. 7.1 Vehicle Identification The Guided Component Test information presented is specific to the vehicle being tested. Therefore, certain attributes of the test vehicle must be entered into the Diagnostic Tool so that the correct data can be retrieved. Vehicle identification information is carried over if you enter the Guided Component Test module either from the Scanner function or from one of the records stored in the Vehicle History module. However, you may need to enter additional attributes in some instances. The vehicle identification sequence is menu driven, you simply follow the screen prompts and make a series of choices. Each selection you make advances you to the next screen. 73 Draft 4/14/15- Do Not Distribute Guided Component Test Operations Vehicle Identification 7.1.1 Menu Options, Guided Component Test Information on page iii for additional information. Selecting the Toolbar Menu icon at the base of the screen offers the following options:
Safety Informationopens the Important Safety Instructions document. See Safety Fileallows you to print, save and set page settings of the data being viewed. Top Level Menusallows you to access supplemental information and training programs. Helpallows you to view supporting documentation. See Help Operations on page 139 for additional information. File Selecting File opens a menu of print options:
Print Articleselecting has one of two results:
If a printer is connected, the file is sent to the printer. If a printer is not connected, the article is saved as a (.xps) file, which can be retrieved, moved, or copied and printed at a later time. Print Previewopens a representation of what the printed file will look like. Page Setupallows you to adjust margins and paper orientation. Top Level Menus Selecting Top Level Menus opens a list of the following options:
Features Benefits How To Power User Tests Snap-on Automotive Theory board to generate sample signals. Features Benefits Selecting Features Benefits opens a menu page that includes:
5-Minute Walk Thru With Demo Boardexplains how to use the optional demonstration Features & Benefitsprovides descriptions and a brief overview of meter functions. Accessoriesopens a menu of optional equipment available. Product Descriptionprovides descriptions and a brief overview of meter operations. The demonstration board not only helps you learn how to use the Guided Component Test software, it allows you to hone your skills and diagnostic technique without an actual test vehicle. Power User Tests The Power User Tests option gives you quick access to a pre-configured meter for conducting a number of control system tests. Tests are available with or without on-screen help. Help typically provides a description of the test along with expected results and a link to the pre-set meter. 74 Draft 4/14/15- Do Not Distribute Guided Component Test Operations Vehicle Identification connections. How To The How To option provides a list of available on-screen instructions for performing tasks. Scroll to view the entire list. Typical topics include:
10-Minute Electronic Classesprovides brief instruction in basic electronics and circuit 15-Minute Ignition Classesprovides an introduction to basic ignition testing. Illustrated Terms & Definitionsprovides definitions of terms, drawings and tips associated No-start Basicsprovides a guideline for diagnosing a no-start condition. O2 Sensor & Feedback System Analysisdisplays the Guided Component Test meter in the live graphing mode with O2S test tips to help you understand the fundamental concepts of O2S diagnostics. with Guided Component Testing. along with drawings and tips. Test Tipsgives on-screen instructions for performing specific Guided Component Tests 20-Minute Current Ramp Classesprovides an introduction to current ramp testing. Minute Current Ramp Classesprovides an introduction to current ramp testing. Theory And Operationprovides basic theory and operation information for related components. Snap-on Automotive Theory Selecting the Snap-on Automotive Theory option provides you basic operation, theory and testing information on various systems such as:
Air Conditioning Diesel Particulate Filters High-Intensity Discharge Headlights Supplemental Restraint Systems Diagnosing Battery Draws Electronic Parking Assistance Class LIN-Bus Tire Pressure Monitoring 75 Draft 4/14/15- Do Not Distribute Guided Component Test Operations Vehicle Identification 7.1.2 Creating a Favorites List Once a Guided Component Test database is loaded, a list of manufacturers displays. This list is often long and includes makes that are not frequently used. A toolbar at the top of the screen allows you to custom configure the manufacturer list to display only the makes you frequently service. Figure 7-1 Sample manufacturer list z To configure a favorites list:
1. Select Configure Favorites on the toolbar. A list of selectable manufacturers displays. Figure 7-2 Sample Configure Favorites screen 2. Select each manufacturer you want to include, selected manufactures are highlighted. 76 Draft 4/14/15- Do Not Distribute Guided Component Test Operations Vehicle Identification NOTE:
i Manufacturers appear on the favorites list in the order in which they are selected. Therefore, if you select the makes you work on most frequently first, they will appear at the top of the list. 3. Select Finished on the toolbar once your selections have been made. The screen returns to the manufacturer list, but only the makes you selected display. Note the Favorites toolbar selection now reads Full list. 4. Select Full List on the toolbar to view the complete list of manufacturers. 5. Select Back on the toolbar at any time to return to the previous screen. Your favorites list is what will display whenever a Guided Component Test database is started in the future. The list can be modified at any time by selecting Configure Favorites from the toolbar. 7.1.3 Identifying a Test Vehicle Exact procedures to identify the test vehicle may vary somewhat by vehicle and market. The following procedure, which identifies a 2008 Ford Focus for testing the fuel injection system, is typical of what to expect. z To identify a vehicle for Guided Component Test:
1. Select the Guided Component Test Function icon from the Home screen. 2. Select which database to load for the test vehicle if requested (optional). After the database loads, a list of manufacturers displays. 3. Select FORD and a model year menu displays. 4. Select 2008 from the year menu and a list of available models displays. 5. Select FOCUS from the model list and a list of available engines displays. 6. Select 2.0L from the engine list and a confirmation dialog box displays (Figure 7-3). 7. From the confirmation dialog box, select OK to continue, or Cancel to return to the engine list. Figure 7-3 Sample confirmation dialog box 77 Draft 4/14/15- Do Not Distribute Guided Component Test Operations Vehicle Identification A list of tests available for the identified vehicle displays (Figure 7-4). 8. Select FUEL INJECTION and a fuel injection component test menu displays (Figure 7-5). Figure 7-4 Sample available tests list Figure 7-5 Sample available component tests list 9. Select a test to continue. The identification sequence is now complete, refer to the Operations section that follows for details on how to navigate through the Guided Component Test information and perform tests. NOTE:
i If you return to the Home screen and select Scanner or Vehicle History the vehicle identification entered here is carried over. However, additional information may be needed by some modules. 78 Draft 4/14/15- Do Not Distribute Guided Component Test Operations 7.2 Operations Operations The Guided Component Test software provides vehicle specific Guided Component Test procedures and information that aid in setting up scopes and meters. Once a test vehicle is identified, you can select a Guided Component Test from the list of available tests. For most selections two main choices are available on the component menu:
1. COMPONENT INFORMATIONprovides information on the selected component and connector pin details that assists you in understanding the components prior to diagnosis. 2. TESTSprovides a pre-configured list of tests, guides you through performing the tests, and offers tips and resources to reduce setup and testing time. 7.2.1 Component Information Component Information provides details on specific vehicle components to provide a better understanding of the components prior to diagnosis. The Component Information screens contain information to assist you with testing. The screens are divided in sections to help quickly guide you to the correct information (Figure 7-6):
Operationprovides a general description of normal component operation. Connectordisplays the component connector and lists pin assignments. Locationidentifies the component location and the best place for testing it. Tech noteprovides Guided Component Test-related tips (for example, common failures or faults) as well as update or recall information. Figure 7-6 Sample Component Information screen z To view component information:
1. Select a component from the tests list. 2. Select COMPONENT INFORMATION from the component menu. 79 Draft 4/14/15- Do Not Distribute Guided Component Test Operations Operations NOTE:
i An additional selection, such as front or rear for an oxygen sensor (O2S), may be required before advancing to the component information screen. The component information screen displays (Figure 7-6). Always Gesture sweep to view any additional information below what is visible. 3. 4. Select Back at any time to return to the previous screen. 7.2.2 Tests The Tests section guides you through the process of performing tests on a specific component. It also provides specifications, tips on how and where to connect the test meter leads, and also automatically configures the multimeter or lab scope to perform the selected test. Once a test vehicle is identified, you can select a component from the available tests list. z To select a test:
1. Select a component from the list. 2. Select TEST to open the list. NOTE:
i More than one selection is available in some instances. For example, select Ignition Tests and a menu offering Primary Tests and Secondary Tests displays. The list shows all of the tests available for the selected component, choices vary by make, model, and year. Selecting opens an additional submenu similar to the one shown in Figure 7-7 when more than one option is available. Figure 7-7 Sample O2S voltage test submenu 80 Draft 4/14/15- Do Not Distribute Guided Component Test Operations Operations 3. Select a test option and the test screen displays (Figure 7-8). Figure 7-8 Sample Test screen 4. Gesture sweep to view any additional information. 5. Select Back at any time to return to the previous screen, or select Exit to return to the main component menu. Hyperlinks Guided component test screens contain hyperlinks that can either take you to another page containing additional information or open an additional window on top of the current screen. Hyperlinks display as icons. Common hyperlinks are:
View Meteropens a live meter set up to perform the test in the lower portion of the screen (Figure 7-9). Once the meter view is open, the Guided Component Test toolbar at the top of the screen is replaced by the Scope Multimeter toolbar, which allows you to make adjustments to the settings. See Scope Multimeter Toolbar on page 93 for details. Show More Informationadvances to a new screen with more detailed information about a particular test, select Back to return to the test screen. 81 Draft 4/14/15- Do Not Distribute Guided Component Test Operations Operations View Meter A Meter icon, which is only available in the Guided Component Test view meter mode, appears on the upper toolbar (Figure 7-9). Figure 7-9 Sample view meter window Three view meter options are available:
1. With View Meter active (Figure 7-9), select the Meter icon on the toolbar once and the meter expands to fill the entire screen. 2. Select the Meter icon a second time and the meter open as a separate window (Figure 7-10). This window can remain open if you switch to the Scanner function and can be accessed from the Windows taskbar at the bottom of the screen. You can also resize and reposition the meter window on the screen. Figure 7-10 Sample meter view in a separate window 82 Draft 4/14/15- Do Not Distribute Guided Component Test Operations Operations Selecting the Close icon (red box with an X) when viewing the meter in a separate window closes the meter and returns you to the Guided Component Test screen. 3. Select the Meter icon a third time to close the separate window and return to the standard meter view as shown in Figure 7-9. Select Exit from the toolbar to close meter view and return to the Guided Component Test screen. Connecting to a Test Vehicle Before performing a test, you must connect the meter test leads to the vehicle. Certain Guided Component Tests require the use of specific leads. Information on specific leads and other connecting information displays on the initial test screen. Follow the on-screen connection instructions in the test procedure to connect the test leads. Performing a Test Once you connect the test leads to the vehicle, you can proceed with testing. z To perform Guided Component Tests:
1. Follow the instructions displayed in the test procedure section. 2. Gesture sweep to view all of the instructions and follow the on-screen procedures. 3. Select the View Meter hyperlink to display test results. 4. Refer to the on-screen information to verify test results. IMPORTANT:
Refer to Scope and Multimeter Operations on page 84 for additional information on working with the View Meter window. 83 Draft 4/14/15- Do Not Distribute Chapter 8 Scope and Multimeter Operations The Scope Multimeter function provides all the tools needed for performing electrical and electronic circuit tests and for monitoring signals and circuit activity. The Scope Module easily separates from the Diagnostic Tool and connects with a USB cable so that test results can be remotely monitored as you perform other tasks. The Scope Multimeter function works interactively with other functions. Selecting View Meter from a Guided Component Test or Scanner Test opens the Scope Multimeter function.
Risk of electrical shock. Read the Safety Information provided for important warnings on the use of this product This product is intended for Measurement Category I (for example, automotive 12V systems), do not use this product for Measurement Categories II, III, and IV. Measurement Category I is for performing measurements on circuits not directly connected to MAINS or MAINS circuits (an example of a MAINS circuit is 120V AC or 240V AC household or industrial electricity), do not connect this product to MAINS or MAINS circuits. Do not apply the Black Ground Lead to test points other than ground/system return/
vehicle chassis. Electrical shock can cause personal injury, equipment damage, or circuit damage. IMPORTANT:
Maximum rated transient over voltage impulse is 500 volts, do not exceed the rated transient over voltage. 8.1 Using the Scope Module Remotely The Scope Module (M4) module can be undocked from the Diagnostic Tool, and used remotely to increase the range of mobility while monitoring signals on a test vehicle. An A/B type USB cable
(supplied) is used to connect the Scope Module to the Diagnostic Tool when used remotely. As general practice, the Scope Module should only be undocked from the Diagnostic Tool when it is off. To prevent accidental loss of data, make it a practice to first save the current data if desired, then select either the Power Off or Back icon from the Scope Multimeter toolbar to stop meter operation. Power Off saves the current settings, but does not save data. Settings are not saved if Back is selected. 84 Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Using the Scope Module Remotely NOTE:
i If the Scope Module:
Is undocked from the Diagnostic Tool when it is on, or Is exposed to a electro static discharge (ESD) while it is being used remotely the following will occur:
Communication between the Diagnostic Tool and the Scope Module will be terminated. All current data and settings will be lost. An error message (e.g. Meter/Scope Not Found) will display to indicate that Scope Module communication has terminated. When communication is reestablished (after a communication loss), the Scope Multimeter application is restarted and the Scope Multimeter main menu page is displayed. NOTE:
i When the Scope Module is connected to its docking station or is connected to the Diagnostic Tool with a USB cable remotely, the Scope Module USB connection status indicator (lower right of screen) is displayed. When the Scope Module is removed from the docking station, and is not connected by a USB cable the status indicator is not displayed. z To setup the Scope Module for remote operation:
1. Depress the Scope Module release tab located on the top of the Diagnostic Tool (Figure 8-1). Figure 8-1 Scope Module release tab 2. Slide the Scope Module off of the Diagnostic Tool. 3. Locate the USB jack on the bottom of the Scope Module (Figure 8-2). Figure 8-2 Scope Module USB jack location 4. Connect the square end of the USB cable to the jack on the Scope Module. 5. Connect the rectangular end of the USB cable to either of the two ports on the Diagnostic Tool. The Scope Module is now ready for remote use. 85 Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Getting Started 8.2 Getting Started The Scope and Multimeter module enables the following functions:
Lab Scope Ignition Scope Graphing Multimeter Digital Multimeter 8.2.1 Capabilities The following tables detail the software and hardware capabilities. Table 8-1 Scope Function Range Accuracy/Comments Each channel input is referenced to common ground input (GNDblack banana jack) Continuous sampling, MSPS = mega samples per second 3 db point @ 3 MHz Channel 14 Do not measure greater than 75VDC Do not measure greater than 50VAC (rms) Connect Low amp Probe (+) to Ch. 1
(yellow banana jack) and () to GND input
(black banana jack). See NOTE below. Accuracy/Comments Each channel input is referenced to common ground input (GNDblack banana jack) Continuous sampling, MSPS = mega samples per second 3 db point @ 3 MHz Channel 14 Do not measure greater than 75VDC Do not measure greater than 50VAC (rms) Signal Measurement Sample Rate Bandwidth Input Impedance VDC (Full Scale) VAC (Full Scale) Low Amp Probe Ch. 1yellow banana jack Ch. 2green banana jack Ch. 3blue banana jack Ch. 4red banana jack For 50uS sweep 6MSPS For 100uS sweep 3MSPS For all other sweeps 1.5 MSPS DC3 MHz 10 MOhm@ DC 4 kOhm @ 3 MHz 100mV400V 100mV400V 20A scale (100mV/Amp) 40A scale (10mV/Amp) 60A scale (10mV/Amp) Table 8-2 Graphing Multimeter (part 1 of 2) Function Range Signal Measurement Ch. 1yellow banana jack Ch. 2green banana jack Ch. 3blue banana jack Ch. 4red banana jack Sample Rate 1.5 MSPS DC3 MHz 10 MOhm@ DC 4 kOhm @ 3 MHz 75VDC 50VAC Bandwidth Input Impedance VDC (Full Scale) VAC (Full Scale) Ohm Measurement Diode Test Continuity Test Ch. 3blue banana jack Ch. 4red banana jack
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86 Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Getting Started Table 8-2 Graphing Multimeter (part 2 of 2) Function Range Ohms 40 Ohm4 MOhm Low Amp Probe 20A scale (100mV/Amp) 40A scale (10mV/Amp) 60A scale (10mV/Amp) Table 8-3 Digital Multimeter Function Range Signal Measurement Ch. 1yellow banana jack VDC (Full Scale) VAC (Full Scale) Signal Measurement Input Impedance Ohm Measurement Diode Test Continuity Test Ohms Glitch capture Diode Test 75VDC 50VAC 10 MOhm Ch. 3blue banana jack Ch. 4red banana jack 40 Ohm4 MOhm Approximately 50 uS 2 V Scale Accuracy/Comments Fixed scales Connect Low amp Probe (+) to Ch. 1
(yellow banana jack) and () to GND input
(black banana jack). See NOTE below. Accuracy/Comments Channel 1 input is referenced to common ground (GNDblack banana jack) Do not measure greater than 75VDC Do not measure greater than 50VAC (rms)
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Fixed scales or Auto Ranging
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NOTE:
i 200V to 400V scales are not to be used to measure signals greater than 50VAC (rms) or 75VDC. IMPORTANT:
Do not use the Low Amp Probe to measure current on conductors at a potential greater than 46VAC peak or 70VDC. 8.2.2 Leads, Probes and Adapters The Scope Module uses standard safety banana plugs that are compatible with many accessories. The various leads, probes, clips, and adapters that are supplied with, or available as optional equipment, are explained in this section. IMPORTANT:
When removing leads from their sockets, do not pull on the wire because it can damage the leads. Pull on the plug. 87 Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Getting Started Channel 1 Lead Figure 8-3 Yellow Channel 1 Lead The shielded yellow lead is used for Channel 1 (Figure 8-3) and other channel connections that need additional grounding. The lead color matches the color of socket 1 on the Scope Module and the color of trace 1 on the test screens. This yellow lead includes a black, right-angle, common ground plug and a black, stackable, common ground plug. The non-stackable ground plug always connects to the ground (GND) jack on top of the Diagnostic Tool. The stackable ground plug is used for connecting additional leads, such as the Channel 2 Lead or the Secondary Coil Adapter Lead, that require grounding. The stackable lead grounds through the non-stackable lead and does not need to be connected to the jack on the Diagnostic Tool. Channel 2 Lead Figure 8-4 Green Channel 2 lead The shielded green lead (Figure 8-4) is used for Channel 2. The lead color matches the color of socket 2 on the Scope Module and the color of trace 2 on the test screens. This green lead includes a stackable, black, right-angle ground plug. Channel 3 Lead Figure 8-5 Blue Channel 3 lead The non-shielded blue lead (Figure 8-5) is used for either Channel 3 or Digital Meter minus (). The lead color matches the color of socket 3 on the Scope Module, as well as the color of trace 3 on the test screen. Channel 4 Lead Figure 8-6 Red Channel 4 lead The non-shielded red lead (Figure 8-6) is used for either Channel 4 or Digital Meter plus (+). The lead color matches the color of socket 4 on the Scope Module, as well as the color of trace 4 on the test screen. 88 Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Getting Started Alligator Clips Figure 8-7 Alligator clip Insulated alligator clips, colored to match each test lead, are included. A black clip for the common ground lead is also supplied (Figure 8-7). Each clip plugs into the straight end of a channel lead. Test Probes Figure 8-8 Test probe Two test probes are included, one black and one red (Figure 8-8). The test probes plug into the straight end of the test leads. Secondary Coil Adapter Lead (optional) The optional Secondary Coil Adapter lead (Figure 8-9) connects to the clip-on secondary wire adapter, coil-in-cap adapter or coil-on-plug adapter to display secondary waveforms. Figure 8-9 Secondary Coil Adapter lead Secondary Ignition Clip-on Wire Adapter (optional) Figure 8-10 Secondary Ignition Clip-on Wire Adapter The optional Secondary Ignition Clip-on Wire Adapter (Figure 8-10) connects the Secondary Coil Adapter lead to a secondary ignition lead on the vehicle to display ignition patterns. 89 Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Getting Started Inductive RPM Pickup Adapter (optional) Figure 8-11 Inductive RPM Pickup adapter The optional Inductive RPM Pickup adapter (Figure 8-11) connects to the scope auxiliary connector of the Diagnostic Tool with a DB9F plug. It can be used to trigger a waveform or display RPM. With the Ignition Scope, the RPM Pickup connects to cylinder number one to establish the firing order. Low Amp Current Probe (optional) The optional Low Amp Current Probe provides accurate and reliable non-intrusive testing of ignition coils, fuel injectors, fuel pumps, relays, electric motors, and parasitic draw. The optional Low Amp Current Probe measures current from 10 mA to 60 Amps. Figure 8-12 Low Amp Current Probe 8.2.3 Menu Options, Scope Multimeter The Menu icon on the Toolbar at the base of the screen opens a menu with the following options:
Safety Informationopens the Important Safety Instructions document. Fileallows you to print or save the data or meter setup being viewed. Setupallows you to adjust certain tool settings once a test has been selected. Helpallows you to view supporting documentation. File Use to print or save a copy of the data currently being viewed. Selecting opens a submenu:
Save Multimeteropens an additional submenu with these options:
Save Configurationsaves the current screen setup as a preset for quick access. Save Single Framesaves a recording of the current screen. Save All Framessaves a recording of the current screen plus all the data in the buffer. Printopens a standard Windows Print dialog box for printing the current screen. 90 Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Navigation Setup This option allows you to adjust tool settings to your personal preferences. Selecting opens a menu of the following:
Unit Setupopens the Unit Setup dialog box to adjust trace and display settings Snapshotopens the Snapshot dialog box for selecting how triggered data is saved. Ignitionopens the Ignition dialog box for setting up to display secondary ignition patterns. Help A variety of utilities and additional resources are available through the Help menu:
User Manual Version Info Activation Status Scope About The User Manual, Version Info, and Activation Status options are the same as explained previously, see Menu Options on page 20 for details. Scope About This option opens a dialog box that contains the software version and other specific details about the Scope module. 8.3 Navigation The following section describes how to navigate the screen interface. 8.3.1 Screen Layout the settings for each channel, or trace. The screens typically include the following sections (Figure 8-13):
Scope Multimeter Toolbarallows you to configure the tool for the type of test and to adjust Main Body of the screendisplays test results. Options on the toolbar let you select how Trace Detailsdisplays trace settings, which can be adjusted or switched through the touch Record/Playback Control Toolbarallows you to record and navigate through paused data. tests display on the screen. screen. 91 Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Navigation
1 Scope Multimeter Toolbar 2 Main body 3 Trace Details 4 Record/Playback Control Toolbar Figure 8-13 Scope Multimeter screen layout 92 Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Navigation Scope Multimeter Toolbar The Scope Multimeter toolbar is used to set up the tool for testing and to configure the settings for each trace. Table 8-4 on page 93 gives brief descriptions of the control icons on the toolbar:
Table 8-4 Scope Multimeter toolbar icons Name Icon Back Setup Data Cursors Refresh File Print Power Off Description Returns to the previously viewed screen. Opens a dialog box that allows you to select personal preferences for viewing and saving data. Switches the trace information displayed at the base of the screen between three available states. Opens a dialog box that allows you to switch cursors on and off, and to reposition them on the screen. Clears the Min/Max and Current values on the trace details section of the screen. Opens a dialog box that allows you to select options for saving data. Opens a dialog box that allows you to configure and print data. Switches the Scope Multimeter off. This retains the settings and reduces battery drain when switching to a different module. The Play and Record icons on the Playback toolbar switch the meter back on. Main Body of the Screen The main body of the screen varies depending on what display options have been selected. Up to four traces, along with digital readouts of current signal values, signal status and triggering conditions, can be displayed simultaneously on the main body of the screen. Adjustments to the display are made through the scope toolbar as explained above. Each trace is displayed as voltage over time on a standard oscilloscope screen. Voltage level is recorded on the vertical, or y, axis and time is presented on the horizontal, or x, axis of the screen. Values are shown for each graduation on the scales. When using transducers, the pressure being sensed by the transducer is converted into a voltage signal. However, the values are shown as pressure on the display screen rather than voltage. 93 Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Navigation Trace Details The Trace Details section displayed at the base of the screen can be used to quickly adjust settings for capturing the trace. The Trace details are accessed using either the Data icon on the upper toolbar or the Touch and Grow icon on the Playback toolbar. Both icons function the same and cycle the Trace Details selection through three states:
Displayedtrace settings are displayed in this mode. Expandedtrace settings are displayed in a larger format in this mode. Offtrace settings are not displayed in this mode. Adjustments are made by selecting the item to be changed on the touch screen. A dash () indicates a function that is not selected, and an icon indicates an active function (Figure 8-14).
1 Peak Detect on 2 Filter on 3 Inverted trace 4 Coupling AC on 5 Sweep setting 6 Trigger setup 7 Trigger set on the rising slope Figure 8-14 Sample data detail display 94 Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Navigation on page 99 for details). spikes, glitches and other anomalies, that may normally be undetected. The following trace adjustments and settings are available:
Profileswitches the trace for the selected channel on and off. Channelopens a dialog box that allows you to configure the trace setup (see Trace Controls Probeopens a dialog box that allows you to select the type of test probe being used. Peak Detectmaximizes the signal sampling rate in order to capture fast events, such as Filtersmooths out the trace when the signal is disrupted by noise or other interference. Invertedswitches the polarity of the displayed signal. Coupling ACsubtracts the average value of the waveform by blocking the DC portion of an input signal to amplify the AC portion. This makes small variations in the trace visible. Scaleopens a dialog box that allows you to select the scale, which is the total value Sweepthe current sweep setting is shown in white at the end of the scale list, selecting opens a dialog box that adjusts the sweep (see Sweep Controls on page 101 for details). Slopeonly active when a trigger is set, indicates whether the trigger is set to activate on the rising or falling slope of the trace. Selecting the slope icon switches the slope. The white dash at the bottom of the slope column is used to set the trigger, selecting it opens the trigger setup dialog box (see Trigger Controls on page 102 for details). displayed on the vertical axis of the display. Record/Playback Control Toolbar The record/playback control toolbar at the base of the screen is used for recording data and for reviewing paused data. Use the stylus or your finger tip to activate the icons. A position counter in the toolbar displays a numerical value of where the current screen is in relation to the entire recorded file. Use the slider in the middle of the toolbar to quickly move through paused data. Figure 8-15 Sample data buffer slider Use the toolbar icons (Table 8-5) to more precisely navigate the data. Table 8-5 Data buffer toolbar icons (part 1 of 2) Name Icon Description Snapshot Step Back Arms the software to take a snapshot of the sampled data Moves to the previous point in the recorded data Back 1 Frame Moves to the previous frame in the recorded buffer 95 Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Navigation Table 8-5 Data buffer toolbar icons (part 2 of 2) Name Icon Description Stop Record Stops recording data Begins recording data Play Recording Plays the data recording in a continuous loop at actual speed Forward 1 Frame Moves to the next frame in the recorded data Step Forward Moves to the next point in the recorded data Position Indicator Touch and Grow Zoom In record mode, indicates how much data is collected. In playback mode; shows the position of the buffered data currently displayed as minutes:seconds:milliseconds of elapsed time Expands and collapses the Trace Detail area on the display screen to allow for easier finger tip control Increases or decreases the magnification of the graph 8.3.2 Making Selections Most selections for setting up and operating the scope are made using the stylus and the scope toolbar. The cursor lines, the trace zero line, and the trigger point indicator (+) can be repositioned by selecting and dragging them in the main body of the screen. There are two basic types of controls on the toolbar:
Switches Dialog boxes A Switch changes states when selected. Changes happen immediately as the selection is made. A dialog box opens as a separate window on the screen and typically includes a number of choices. Changes happen immediately, however, the dialog box must be closed to return to the main window and continue. Make a selection to close the dialog box. 96 Draft 4/14/15- Do Not Distribute
1 2 3 | Users Manual-2 | Users Manual | 3.89 MiB | June 04 2017 / July 04 2017 |
Scope and Multimeter Operations 8.4 Operations Operations This section describes configuring the scope or meter and performing tests. 8.4.1 Starting the Scope and Multimeter Use the following procedure to set up the scope multimeter for performing tests. z To start the scope multimeter:
1. Select the Scope Multimeter icon on the Home screen. The Scope Multimeter main menu, a list of setup options, displays;
Lab Scope Ignition Scope Graphing Meter Digital Multimeter Presets 2. Select from the menu options. A submenu of scope or meter configuration displays, see below for additional information. 3. Select a configuration and the Scope Multimeter opens. Presets Presets are factory configured meter settings for common component tests. Selecting opens a list of available setups. Selecting from the list opens the scope multimeter configured to perform the selected test. In addition to the factory presets, you can create your own custom meter configurations and save them as presets. Lab Scope Options The following options are available for testing:
4 Channel Lab Scope Volts DC Low Amps (20) Low Amps (40) Low Amps (60) Ignition Probe 100 PSI Vacuum 100 PSI Pressure 500 PSI Pressure 5000 PSI Pressure 97 Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations Ignition Scope Options The following options are available for testing:
Parade Cylinder Raster Superimposed Single Cylinder Ignition Graphing Options The following options are available for testing:
4 Channel Graphing Volts DC Volts DC Average Volts AC RMS Ohms Frequency Pulse Width Injector Pulse Width Duty Cycle Low Amps (20) Low Amps (40) Low Amps (60) MC Dwell (60) MC Dwell (90) 100 PSI Vacuum 100 PSI Pressure 500 PSI Pressure 5000 PSI Pressure Digital Multimeter Options The following options are available for testing:
Volts DC Volts DC Average Volts AC RMS Ohms Diode/Continuity Low Amps (20) Low Amps (40) Low Amps (60) 98 Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations 8.4.2 Measurement Out of Range A group of arrows display when a measurement is out of range for the scale selected:
Arrows pointing UPmeasurement over maximum range Arrows pointing DOWNmeasurement under minimum range Voltage measurements also display arrows in place of live values when the voltage exceeds the input rating of the meter.
Risk of electrical shock. Do not exceed voltage limits between inputs as indicated on the rating label. Use extreme caution when working with circuits that have greater than 40 volts AC or 24 volts DC. Electrical shock can cause personal injury, equipment damage, or circuit damage. IMPORTANT:
If arrows are displayed in the live voltage values, discontinue circuit testing. Correct an out-of-range condition by selecting a scale setting appropriate for the signal being sampled. See Trace Controls on page 99 for more information. 8.4.3 Scope and Multimeter Setup The following sections explain how to adjust the scope and multimeter for the specific type of signal being sampled. Most of these setup operations are available from the toolbar. Trace Controls The Trace controls are used to adjust individual characteristics of how the signal is sampled and displayed for each of the four traces. z To adjust trace controls:
1. Select Setup from the Scope Multimeter toolbar. The Scope Multimeter Preferences dialog box opens. 2. Select Traces to open the submenu. 3. Select the trace to be configured from the submenu. The traces dialog box displays (Figure 8-16). 99 Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations
1 Trace tabs 2 Trace Probe icon 3 Trace Scale icon 4 Trace characteristics check boxes 5 Auto Find icon 6 Baseline position 7 Back icon 8 Exit icon Figure 8-16 Traces dialog box 4. Select the Trace Probe icon to open the menu. 5. Highlight a probe on the list and select OK to close the window. 6. Select the Trace Scale icon to adjust the vertical scale of the display. A dropdown menu opens. Menu options vary depending upon which test lead is selected. 7. Select a trace scale option, then close the window. 8. Select or deselect the trace characteristic items as needed:
Displayedthis trace is on screen when checked, and not visible when not checked. Invertedsignal polarity is reversed when checked, normal when not checked. Coupling ACcheck when sampling an AC signal, uncheck for DC signals. Peak Detectuse when trying to capture a fast event or signal glitch. Filteruse when radio frequency interference (RFI) may be disrupting the signal. 9. The scope samples the signal and internally calculates the best way to display it when Auto Find is selected. A scale and the vertical position for the zero line of the trace that allows the whole waveform to fit on the screen is established when Auto Find is selected. If Auto Find is selected on the trigger channel, it also sets the trigger level halfway between the minimum and maximum value of the sampled signal to provide a stable waveform. 10. The baseline position is the zero line of the trace, use the slider and arrows to adjust it. 11. Select Back to return to the Preferences dialog box, or select Exit to close the dialog box and return to the scope. 100 Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations Sweep Controls Sweep is the amount of time represented by the screen, or the horizontal scale of the display. z To adjust Sweep controls:
1. Select Setup from the Scope Multimeter toolbar. The Scope Multimeter Preferences dialog box opens. 2. Select the Sweep icon to open the sweep dialog box (Figure 8-17) Figure 8-17 Sample Sweep Setup dialog box 3. Choose an option from the list. 4. Select Back to return to the Preferences dialog box, or select Exit to close the dialog box and return to the scope. 101 Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations Trigger Controls Triggering allows you to set the scope so that it only begins displaying a trace once predetermined signal conditions, or triggers, are met. The trigger point is indicated by a plus sign (+) on the scope grid. The plus sign can be dragged across the grid with the stylus to roughly position it. The trigger controls allow you to precisely position the trigger. z To adjust trigger controls:
1. Select Setup from the Scope toolbar. The Scope Multimeter Preferences dialog box opens. 2. Select Trigger to open the Trigger Setup dialog box (Figure 8-18). 3. Use the dialog box controls to set the trigger. 4. Select OK to close the dialog box. 5. Select Back twice to close the Scope Multimeter Preferences dialog box.
1 Sourceselects the triggering event:
- Trace 1sets the trigger to channel 1.
- Trace 2sets the trigger to channel 2.
- Trace 3sets the trigger to channel 3.
- Trace 4sets the trigger to channel 4.
- Cylindersets triggering to the firing of a cylinder detected by the optional RPM Pickup or Secondary Ignition Adapter.
- Noneswitches triggering off. 2 Modesets the method of triggering:
- Auto (automatic)if a trigger is found, the waveform displays. If a trigger is not found after about a half second, the waveform and a trigger not found message displays.
- Manualif a trigger is found, the waveform displays. If a trigger is not found nothing displays (no waveform and no message). 3 Slopesets triggering to the rising (top icon) or falling (lower icon) slope of the signal waveform. 4 Vertical positionmoves the trigger position up and down on the grid. 5 Horizontal positionmoves the trigger timing left and right on the grid 102 Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations 6 Select Back to return to the Preferences dialog box, or select Exit to close the dialog box and return to the scope. Figure 8-18 Trigger controls View Controls Use the view controls to set display attributes. z To adjust view controls:
1. Select Setup from the Scope Multimeter toolbar. The Scope Multimeter Preferences dialog box opens. 2. Select View to open a submenu. 3. Select an option from the submenu dialog box. Option details are explained below. Four options are available on the submenu:
Displayuse to adjust what information displays and how it appears Layoutuse to set how many traces display and how they display on the screen Unitsuse to adjust time and voltage interval settings Back use to return to the Preferences dialog box, or select Exit to close the dialog box and return to the scope. Display Settings Selecting Display from the View submenu opens the Display dialog box (Figure 8-19). Figure 8-19 Sample Display dialog box 103 Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations The following options are available from the Display dialog box:
Show RPMadds an engine speed field at the top of the screen (Figure 8-20). Figure 8-20 Sample Show RPM selected Show Digital KVavailable only in ignition scope, displays digital kilovolt readings, rather than waveforms, on the screen (Figure 8-21). Figure 8-21 Sample Show Digital KV selected 104 Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations Show Gridswitches grid lines on the screen off and on (Figure 8-22). Figure 8-22 Sample grid selected Invert Colorsswitches the screen background to white. Layout Settings The selected radio knob on the Layout dialog box shows which setting is active. Use your finger or the stylus to switch between settings:
1 windowshows all traces on the same screen (Figure 8-22). 2 windowsshows two separate traces in two ways: horizontal, one below another 3 windowsshows three traces, one below another, on the same screen (Figure 8-25). 4 windowsshows four traces, one below another, on the same screen.
(Figure 8-23) or vertical, side-by-side (Figure 8-24). Figure 8-23 Sample 2 Windows horizontal display 105 Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations Figure 8-24 Sample 2 Windows vertical display Figure 8-25 Sample 3 Windows display 106 Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations Unit Setup The Unit Setup dialog box allows you to switch between Full Scale or Per Division settings for the trace setup and the display settings. Selecting Full Scale configures the units to the full viewing area of the screen, while Per Division adjusts the units to a single division (one tenth) of the screen. The selected radio knob on the Units dialog box shows which setting is active. Use your finger or the stylus to switch between settings (Figure 8-26). Figure 8-26 Sample View Units dialog box Setup Controls Basic tool settings are adjusted here. z To adjust setup controls:
1. Select Setup from the Scope Multimeter toolbar. The Scope Multimeter Preferences dialog box opens 2. Select Setup from the dialog box. A submenu of options displays:
Backuse to return to the Preferences dialog box. Unitsuse to set how measurement values display, US standard or metric. Snapshotuse to adjust the percentage of data captured following a trigger event. Ignitionuse to configure the ignition scope for the test vehicle. Selecting from the submenu opens a dialog box for that item. Dialog box options for each item are discussed in the following sections. 3. Make dialog box selections as needed. 4. Select Exit to close the dialog box and return to the scope. 107 Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations Units Selecting Units opens the Setup dialog box. The units of measurement can be changed between US customary or metric. The selected radio knobs on the Setup dialog box show which settings are active (Figure 8-27). Figure 8-27 Sample Setup Units dialog box Abbreviation Description bar inHg kg/cm2 kPa mmHg psi bar inches of mercury kilograms per centimeter squared kilopascal millimeters of mercury pounds per square inch 108 Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations Snapshot The Snapshot tab of the Setup dialog box opens a window that allows you to select how much data is captured after a snapshot is triggered (Figure 8-28). Available selections, which range from ten to ninety percent in ten-percent increments, are shown as icons with the current setting highlighted. Select a icon, then select Back or Exit to close the dialog box. Refer to Trigger Controls on page 102 for information on how to setup a trigger. Figure 8-28 Sample Snapshot dialog box Ignition The Ignition tab of the Setup dialog box is used to configure the scope for displaying secondary ignition patterns. There are two main selection fields (Type and Cylinders) and the fields vary depending upon the type of ignition system selected in dialog box (Figure 8-29). Figure 8-29 Sample Setup Ignition dialog box 109 Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations z To setup Ignition tests 1. Select the Setup icon to open the Setup dialog box. 2. Select the Ignition tab of the dialog box. 3. Highlight the ignition system for the test vehicle in the Type field:
Standarduse for systems with a distributor Waste Sparkuse for coil pack systems that fire 2 plugs simultaneously Directuse for coil-on-plug systems Otheruse for systems that do not fit any of the above categories 4. Select the number of cylinders for the test vehicle in the Cylinders field. 5. This step varies depending upon the type of ignition system:
Scroll through the list using the up and down arrows on either side of the number. If testing a Standard system, select the Firing Order. If testing an Other system, select the RPM Factor. Scroll through the list of available choices using the up and down arrows below the displayed firing order or RPM factor. 6. This step also varies depending upon the type of ignition system:
On a Standard or Direct system, choose between Coil and Plug for the Number 1 Trigger. On a waste Spark system, select the polarity of the firings using the +, , and arrow icons. 7. Select Back to return to the Preferences dialog box, or select Exit to close the dialog box and return to the scope. Data The Data icon on the toolbar switches the trace details information at the base of the screen through three states as previously explained in Trace Details on page 94. Cursor Controls Select Cursors from the toolbar to open the Cursors dialog box (Figure 8-30).
110 1 Cursor 1 controls 2 Cursor 2 controls 3 Show or Hide icon 4 Back icon Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations Figure 8-30 Cursor controls Cursor 1, the top slider and arrows, is the left-hand cursor on the screen. Cursor 2, the lower set of controls, is the right-hand cursor on the screen. Drag the slider or select the arrows to position the cursors. Each tap of the stylus moves the cursor incrementally in the direction of the arrow. Select Show to display the cursors (the icon changes to Hide). Select Hide to conceal the cursors (the icon changes to Show). Select Back to close the dialog box. Refresh Controls Selecting the Refresh icon from the Scope Multimeter Toolbar clears the minimum and maximum digital values and updates the viewing screen. File Controls Selecting File from the toolbar opens a dialog box with a menu of save options:
Save Configurationsaves the current setup values as a preset. Save Single Framesaves the data currently on the screen only. Save All Framessaves the current screen plus all the data stored in the buffer. z To save a file or configuration:
1. Select File from the toolbar. 2. Select a save option from the dialog box. Figure 8-31 Sample file setup dialog box The Save As dialog box and the virtual keyboard open. 3. Use the keyboard to name the file to be saved, then either select the Save icon or select return on the keyboard. A configuration description dialog box opens. NOTE:
i The description entered here is what displays in the information panel of the Data Manager. 4. Use the keyboard to enter a description of the file to be saved. 5. Select the OK icon or select return on the keyboard. 6. Select OK to close the file setup dialog box. 111 Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations Once a configuration is saved, it becomes available as a preset. Files are saved to the Scope Multimeter Data Folder and can be retrieved through the Data Manager. Print Controls Selecting Print from the toolbar opens a standard Windows Print dialog box set up to print the current screen. A printer must be connected and setup on the Diagnostic Tool. If not, the Add Printer Wizard opens and guides you through the procedure. Select from the menus as needed. 112 Draft 4/14/15- Do Not Distribute Chapter 9 Repair Information Operations After using the Scanner, Guided Component Test, and Scope Multimeter to diagnose and locate the source of a problem, select Repair Information on the Home screen to link to resources that help you fix the problem and get the vehicle back in service (Figure 9-1). Figure 9-1 Sample Home screen Repair Information icon ShopKey Pro and ProDemand subscriptions are available as an option for North America. An internet connection is required. When installed, simply select the Repair Information icon on the Home screen to start the program. Refer to the on-line help within the program for additional information. 113 Draft 4/14/15- Do Not Distribute Chapter 10 Technical Service Bulletins Selecting the Technical Service Bulletins (TSB) icons (Figure 10-1), provides the following
(if available) for the identified vehicle:
Original Equipment Manufacturer (OEM) technical service bulletins and campaigns National Highway Traffic and Safety Administration (NHTSA) recalls The Technical Service Bulletins icons become active after a vehicle has been identified, see Vehicle Identification on page 39. The Technical Service Bulletins feature can be selected from the:
Home screen, or Toolbar Figure 10-1 Technical Service Bulletins Icons NOTE:
i The Technical Service Bulletins feature is included with current Diagnostic Tool system software. To use the Technical Service Bulletins feature you must have the current software upgrade installed on your Diagnostic Tool. 114 Draft 4/14/15- Do Not Distribute Technical Service Bulletins Available Technical Service Bulletins are displayed in a listed order, select the desired file to display the results (Figure 10-2). Figure 10-2 Typical Technical Service Bulletin 115 Draft 4/14/15- Do Not Distribute Chapter 11 Vehicle History Operations Vehicle History refers to any work in progress, such as a repair order, estimate or invoice, that has customer, vehicle, and repair information for a vehicle in your shop. The Vehicle History is the starting point for using the Diagnostic Tool. The Scanner and Guided Component Test software gets vehicle information from the Vehicle History, and can only start after a Vehicle History is opened. 11.1 Screen Layout There are two main parts to the Vehicle History screen:
1. Vehicle History Toolbarlets you manage the vehicle data 2. Main Bodylists all open Vehicle History records Figure 11-1 Sample Vehicle History screen 116 Draft 4/14/15- Do Not Distribute Vehicle History Operations Screen Layout 11.1.1 Vehicle History Main Body The main body of the screen lists all of the available Vehicle History items. By default, items are shown in the order in which they are entered. However, you can resort them by any of the categories shown as column headings. You can also resize the individual columns. z To sort Vehicle History items:
1. Select a category heading. The listed items resort according to the selected category. A triangle appears alongside the name of the column that was used for the sort. 2. Select the triangle in the heading to reverse the sort order. z To resize a Vehicle History column:
1. Select the line separating two columns. A line with arrowheads appears to show the column is ready for resizing. 2. Drag the line left or right to increase or decrease the column width. 11.1.2 Vehicle History Toolbar The table below gives brief descriptions of the control icons on the toolbar:
Table 11-1 Toolbar icons Name Icon Description Back Activate View Delete Search Show All Settings Returns to the previously viewed screen. Loads the highlighted vehicle history. Opens the worksheet for the currently highlighted vehicle history. Erases the currently highlighted vehicle history. Opens a window that allows you to locate a particular vehicle history. Available only after a search, use to return to a complete Vehicle History list. Opens a window that allows you to configure which fields display on main Vehicle History screen. 117 Draft 4/14/15- Do Not Distribute Vehicle History Operations Screen Layout Activate Use this icon to load an existing vehicle history when servicing a vehicle that you have previously worked on. The Diagnostic Tool uses the identification characteristics stored in the vehicle history to load the correct database, so there is no need to identify the test vehicle. z To activate a vehicle:
1. Locate and highlight the desired Vehicle History in the main body of the screen. 2. Select Activate on the Vehicle History toolbar. The Activate icon is removed from the toolbar once a vehicle has been selected. 3. Select the Home icon on the Toolbar. The Home screen displays with the activated vehicle shown on the toolbar. 4. Select any Function icon on the Home screen to begin testing. View Use this selection to open, edit, add notes, and print the work sheet for an existing Vehicle History. z To modify an existing Vehicle History:
1. Highlight the Vehicle History be opened in the main body of the screen. 2. Select View on the Vehicle History toolbar. The worksheet for the selected vehicle opens, and there are now Back and Save & Close icons available on the toolbar. Figure 11-2 Sample vehicle history worksheet NOTE:
i The virtual keyboard automatically opens the first time you select within one of the data fields. 3. Use the virtual keyboard to enter information in the data fields. 4. Select Save & Close on the toolbar to save the changes you made and return to the Vehicle History screen. Use the Back icon on the toolbar to return to the Vehicle History screen without saving the changes you made. 118 Draft 4/14/15- Do Not Distribute Vehicle History Operations Screen Layout Delete Use the Delete icon to remove unwanted items from the Vehicle History list. Simply highlight the item to remove, then select Delete. Search and Show All Selecting Search opens a dialog box that allows you to search Vehicle History items by category. You can search for data in the following categories:
Year Make Model Color Customer License State Technician z To search:
1. Select Search on the Vehicle History toolbar to open the search window. 2. Select within the text field of the search window to open the virtual keyboard (Figure 11-3). Figure 11-3 Sample Search dialog box 3. Enter the search criteria using the keyboard. There is no need to identify the category, just enter the search item. 4. Select Search twice. The first tap closes the keyboard, the second tap starts the search. The display returns to the Vehicle History screen with only the records fitting the search criteria showing. 5. Select Show All on the toolbar to restore the complete Vehicle History list. 119 Draft 4/14/15- Do Not Distribute Vehicle History Operations Screen Layout Settings Use Settings to determine which categories of information display in the main body of the Vehicle History screen. Selecting the Settings icon opens a dialog box. z To change Settings:
1. Select Settings on the Vehicle History toolbar to open the dialog box. Figure 11-4 Sample Settings dialog box. 2. Select to highlight the categories that you do not want to display on the main screen, 3. Select OK on the toolbar to implement the changes, select Cancel to disregard the changes. remember:
Items that are highlighted do not display Items that are not highlighted display The dialog box closes and the screen updates. 120 Draft 4/14/15- Do Not Distribute Chapter 12 Data Manager Operations The Data Manager is used to store, sort, and review saved files. Most operations are controlled through the toolbar. 12.1 Screen Layout Select Data Manager on the Module toolbar to open the file system. Use the toolbar at the top of the screen to navigate through the data. The folders panel below the toolbar displays the contents of the Windows My Documents > ShopStream folder, which is the Data Manager main screen. The information panel on the lower-left portion of the screen shows a summary of the saved file when available, and the preview panel on the lower right displays an image if the selected file is a graphic.
1 Data Manager Toolbar 2 Folders Panel 3 Preview Panel 4 Information Panel Figure 12-1 Sample Data Manager main screen The main screen includes folders for saved files from the various modules:
Camera Foldercontains photographs taken with the built-in camera. CTM Data Foldercontains files saved while working in the Guided Component Test module. Sample Filescontains an assortment of example saved data files. Scanner Data Foldercontains files saved while working in the Scanner function. See Scope Multimeter Data Foldercontains files saved while working with the Scope Multimeter. Screenshotscontains images saved by pressing the Shortcut (S) button. Scanner DataViewer Operation on page 129. 121 Draft 4/14/15- Do Not Distribute Data Manager Operations 12.2 Navigation Navigation Use the toolbar icons as shown in the table below to navigate through the Data Manager:
Table 12-1 Data Manager toolbar icons Icon Description Name My Data Returns to the Data Manager main screen. Up Open New Delete Rename Save Properties More Moves the items displayed in the folders panel up one level in the file structure. Opens the highlighted folder or file. Creates a new folder. Moves the highlighted file or folder to the recycling bin. Opens a dialog box and the virtual keyboard for renaming the selected file or folder. The Save function is not implemented at this time. See Saving Files on page 138 for information. Opens a dialog box and the virtual keyboard for renaming the selected file or folder. Opens a menu of additional options. 12.3 Operations Data Manager operations based on toolbar selections are explained in the following sections. 12.3.1 My Data The My Data icon is a shortcut that quickly returns you to the main Data Manager screen. Select the icon at any time to instantly return. Note the location of the page being viewed is shown near the top of the screen just above the toolbar. 12.3.2 Up This icon reflects the items shown in the folders panel of the screen up in the file structure one level at a time. For example; one tap of the Up icon when viewing the contents of the Scanner Data 122 Draft 4/14/15- Do Not Distribute Data Manager Operations Operations Folder returns you to the main screen. A second tap would display the contents of the My Documents folder. 12.3.3 Open The Open icon is only active (displays in color) when an item in the folders panel is highlighted. z To open a folder:
1. Highlight the file to open in the folders panel. 2. Select the Open icon to load the highlighted file. Figure 12-2 Sample open folder showing information The screen advances and the contents of the open folder are shown in the folders panel. Highlight an item in the folders panel and the information or preview displays, if available, in the lower portion of the screen (Figure 12-2). Select My Data on the toolbar to return to the main Data Manager screen. Select Up on the toolbar to return to the previous page. 3. To exit the current folder:
123 Draft 4/14/15- Do Not Distribute Data Manager Operations 12.3.4 New Operations The New icon allows you to create a new folder. This option is only available when the icon displays in color. z To create a new folder:
1. Select the New icon on the toolbar. The New Folder Name dialog box opens (Figure 12-3). 2. Select the entry field on the dialog box to open the virtual keyboard. 3. Type a name for the new folder using the virtual keyboard. 4. Select the OK icon to create the new folder and return to the previous page. The Cancel icon returns you to the previous page without creating a new folder. Figure 12-3 Sample New Folder name dialog box 124 Draft 4/14/15- Do Not Distribute Data Manager Operations 12.3.5 Delete Operations The Delete icon moves folders or items within folders to the Recycling bin. A confirmation displays when a file is selected for deletion. Select Yes to delete the file or Cancel to exit. z To delete an item:
1. Select to highlight the item or folder to be deleted. 2. Select the Delete icon on the toolbar. A confirmation message displays (Figure 12-4). Figure 12-4 Sample delete confirmation message 3. Select OK to delete the selected item and return to the previous page. The Cancel icon returns you to the previous page without deleting the selected item. 125 Draft 4/14/15- Do Not Distribute Data Manager Operations 12.3.6 Rename Operations The Rename icon allows you to change the name of a folder or items within a folder. z To rename an item:
1. Highlight the item or folder to be renamed. 2. Select the Rename icon on the toolbar. The New Name dialog box opens (Figure 12-3). Figure 12-5 Sample new name dialog box 3. Select the entry field on the dialog box to open the virtual keyboard. 4. Type the new name into the entry field using the virtual keyboard. 5. Select the OK icon to change the name and return to the previous page. The Cancel icon returns you to the previous page without changing the name. 126 Draft 4/14/15- Do Not Distribute Data Manager Operations 12.3.7 Properties Operations The Properties icon function allows you to change the name and assign identifying attributes to saved Scope Multimeter files. Operation is similar to renaming a file as discussed above, except there are additional fields for entering descriptive information. z To assign properties to an item:
1. Highlight the item or folder. 2. Select the Properties icon on the toolbar. The Properties dialog box and the virtual keyboard open (Figure 12-3). Figure 12-6 Sample Properties dialog box without the virtual keyboard 3. Type a new name into the field using the virtual keyboard if you want to rename the file. 4. Use either the virtual keyboard or the dropdown menus to fill in the Year, Make, Component, and Condition fields. 5. Select the OK icon to change the name and return to the previous page. The Cancel icon returns you to the previous page without changing the name. 12.3.8 More Selecting the More icon opens a dropdown menu with two options:
Shortcutcreates a shortcut to the highlighted item on the Data Manager main screen. A Emailopens a new e-mail message with the selected file attached. The Diagnostic Tool confirmation message displays when this option is selected. must have an active e-mail account to use this feature. 127 Draft 4/14/15- Do Not Distribute Data Manager Operations Saved File Structure 12.4 Saved File Structure The Diagnostic Suite automatically creates folders to manage saved files. Whenever 60 files are saved into any of the Data Manager menu option folders, a new folder is created. Folders may contain files for a day, week, month, or a year. An older folder, when available, goes to the next higher level in the files structure menu (Figure 12-7). Figure 12-7 Sample saved file folder structure 128 Draft 4/14/15- Do Not Distribute Data Manager Operations Scanner DataViewer Operation 12.5 Scanner DataViewer Operation The Scanner DataViewer allows you to review saved scanner data files (Figure 12-8). To open saved Scanner data files, select the Scanner Data Folder menu option from the Data Manager main menu. Scanner DataViewer - Opens .pids, .scm, .scs, .scp and .spm file extensions
1 Menu bar 2 Display toolbar 3 Graph display 4 Properties icon 5 Vertical Scroll bar 6 Zoom controls 7 Slider bar 8 Navigation toolbar 9 Parameter text list 10Parameter configuration tabs Figure 12-8 Scanner Data Viewer 129 Draft 4/14/15- Do Not Distribute Data Manager Operations Scanner DataViewer Operation 12.5.1 Menu Bar The menu bar at the top of the screen contains the File, View, Tools, and Help menus. File Menu The File menu offers the following selections (Figure 12-9):
Figure 12-9 Scanner DataViewer File menu Loadlocate and open data files, launches a navigation window Print Graph(s)print selected graphs Graph(s) Print Previewpreview graphs before printing Exitcloses Scanner DataViewer When Print Graph(s) or Graph(s) Print Preview is selected, a dialog box opens that allows you to choose which graphs to include, how many graphs appear on a page, and the text font
(Figure 12-10). Figure 12-10 Choose Graphs dialog box 130 Draft 4/14/15- Do Not Distribute Data Manager Operations Scanner DataViewer Operation z To print graphs:
1. Select the desired parameters. A checked box indicates the graph will be printed. Select again 2. Select Change to modify the font, this opens a standard Windows font dialog box. to deselect the parameter. a. Modify the font as desired. b. Select OK to close the font dialog box. 3. Once all selections are made, select OK. A print dialog box opens. 4. Select OK. a. b. If Print Graph(s) was selected, the file is sent to the printer. If Graph(s) Print Preview was selected, a preview window opens. Select the printer icon
(Figure 12-11) to send the file to the printer. Figure 12-11 Print preview window View Menu The View menu allows you to change how data is displayed on the screen (Figure 12-12). Figure 12-12 Scanner DataViewer View menu 131 Draft 4/14/15- Do Not Distribute Data Manager Operations Scanner DataViewer Operation Select from the following menu options:
Text Onlyshows all parameters and their values as text only Graphs Onlyshows all parameters as graphs only Text and Graphsshows all parameters and their values as text in the left panel of the screen, and shows them as graphs in the right panel of the screen Tools Menu The Tools menu opens the Properties dialog box. The Properties dialog box has two sections (Figure 12-13); Shared Graph Properties and Individual Properties. Shared Graph Properties apply to all graphs and Individual Properties apply to the selected graph only. Figure 12-13 Properties dialog box current color appears in the Color box. highlight and type in the desired number. Properties dialog box selections include:
Grid Lineswhen selected, a line displays at each major division of the graphs. Display Itemuse to view the display color of the listed items. Highlight an item and the Changeuse to change the color of the highlighted item, select to open a color palate. Sweepuse to adjust the number of data frames that appear on the screen (zoom in or out), Reset Colorsuse to restore the default color settings. Data Itemuse this pulldown menu to select individual graphs for modification. Auto Scaleminimum and maximum (Y axis) values automatically adjust to the signal when Y Axis Rangeuse to type desired minimum (from) and maximum (to) values in the selection boxes. This field is only active when Auto Scale is deselected. OKapplies the changes and closes the properties dialog box. Cancelcloses the properties dialog box without making changes. Applyapplies the changes and leaves the properties dialog box open. NOTE:
the box is checked, uncheck the box if you want to custom set the values. i The Properties icon on each graph also opens the Properties dialog box (Figure 12-8). 132 Draft 4/14/15- Do Not Distribute Data Manager Operations Scanner DataViewer Operation Help Menu The Help menu provides Scanner Viewer software version information. 12.5.2 Display Toolbar The Display toolbar provides the following controls (Figure 12-14). Exitcloses Scanner DataViewer. Hide PID Listtoggles display between parameter text and graph views. Display Views (1 to 16)determines how many graphs display at a time. Scaleswitches the scale values shown to the left of the graph off and on. Sweepswitches the sweep values shown below the graph off and on. Figure 12-14 Display toolbar 133 Draft 4/14/15- Do Not Distribute Data Manager Operations Scanner DataViewer Operation 12.5.3 Navigation Tools Playback Controls The playback controls allow you to navigate through saved data (Figure 12-15).
1 Skip BackAllows backward movement in multiple steps. 2 Step BackAllows backward movement in singular steps. 3 PlaySelect to play. 4 Step ForwardAllows forward movement in singular steps. 5 Skip ForwardAllows forward movement in multiple steps. 6 PauseSelect to pause playback. Figure 12-15 Playback controls Zoom Controls The zoom controls allow you to incrementally increase or decrease the screen magnification
(Figure 12-16). Figure 12-16 Zoom controls 134 Draft 4/14/15- Do Not Distribute Data Manager Operations Scanner DataViewer Operation Slider / Scroll Bars and Cursor Use the slider bar to quickly navigate through the data (Figure 12-17). During playback the number displayed on the left side of the slider bar indicates the current position of the cursor in the data file. The cursor can be repositioned during playback or when paused, by selecting and dragging. Use the scroll bar (right side) to vertically scroll through the parameter list and graphs.
1 Cursor 2 Scroll bar 3 Slider bar
Figure 12-17 135 Draft 4/14/15- Do Not Distribute Data Manager Operations Scanner DataViewer Operation 12.5.4 Customizing the Display The parameter text list (left side) displays parameter names and current values. The display can be customized by selecting and dragging parameters from the text list or graph display to a different location in the text list or in the graph display (Figure 12-18). The highlighted parameters in the text list indicate which parameters are displayed as graphs. i The parameter text list is sortable by name and value. Select Name or Value at the top of the list NOTE:
to change the sorted view. Figure 12-18 136 Draft 4/14/15- Do Not Distribute Data Manager Operations Scanner DataViewer Operation 12.5.5 Customizing the Parameter List 1. The parameter configuration tabs allow you to choose between displaying all available parameters (Complete List), or only those from a (Custom List) (Figure 12-19). z To customize the parameter list:
1. Select the Custom List tab (Figure 12-19). 2. Select Edit List in the custom window.
1 Edit List 2 Custom List tab Figure 12-19 137 Draft 4/14/15- Do Not Distribute Data Manager Operations Saving Files A list of available parameters displays (Figure 12-20). 3. Select the parameters to include in your custom list. Select All and Deselect All controls are also available to assist in the selection process. Figure 12-20 Creating a custom parameter list 4. Select Save & Exit to close the window. Only the parameters selected in your custom list are displayed. 12.6 Saving Files As mentioned in the beginning of this section, the data and image files in the Data Manager folders are also accessible from the Windows My Documents > ShopStream folder. You may access, copy or move the files you save in the ShopStream Diagnostic Suite program from the Windows My Documents > ShopStream folder at anytime. The files may also be transfered to portable USB drives and then transfered to your PC. All copy, move and save functions are accomplished using standard Windows operations. Camera images and screenshots are saved as JPEG files and are viewable on most PCs. Data files are saved using propriety file extensions and are not viewable on a PC. An alternative viewing method can be used to view select data files on a PC, see ShopStream Connect on page 138. 12.7 ShopStream Connect Data files saved on your Diagnostic Tool are designed and intended to be reviewed using the Data Manager functions as described earlier in this section. An alternative method can be used to review select data files on a PC using ShopStream Connect. ShopStream Connect is PC-based program that allows you to manage and view data files on a PC. ShopStream Connect is a free program available for download at:
http://diagnostics.snapon.com/ssc See the ShopStream Connect user manual for basic installation and operational instructions. 138 Draft 4/14/15- Do Not Distribute Chapter 13 Help Operations Selecting Help from the Home screen opens this manual in a dedicated screen viewer. Navigate through the file either by gesture scrolling on the touch screen, or with the scroll bar along the right edge of the viewing screen. A left-to-right scroll bar appears at the bottom of the screen when magnification is increased. All listings in the Contents and Index are active links. Select an entry with the stylus to go directly to that point of the document. Additional links within the text, shown in blue-colored type, also take you to the referenced section of the manual. 13.1 Using the Help Toolbar A simple toolbar at the top of the screen is used to adjust screen magnification and to exit Help:
Table 13-1 Help toolbar icons Name Icon Description Back Zoom +
Zoom Reset Previous Page Page Counter Next Page More Exit Hide TOC Show TOC 139 Closes the help file and returns you to the previously viewed screen. Incrementally increases the screen magnification. Incrementally decreases the screen magnification. Restores the default screen magnification. Moves back one page in the document. Shows the current page over the total number of pages in the document. Moves forward one page in the document. Opens a menu of the additional options
(Hide TOC or Show TOC) shown below. Closes the contents and search column so the document fills the screen. Opens the contents and search column if they have been hidden. Closes the help file, and any other open modules, and returns you to the Home screen. Draft 4/14/15- Do Not Distribute Chapter 14 System Settings Operations Selecting System Settings from the Home screen opens a menu with two options:
Paired Devices - Paired Devices allows you to check the status and pair wireless devices to Shop Information - Shop Information allows you to create and edit a personalized header that the Diagnostic Tool. is included on printed documents. 14.1 Paired Devices Wireless devices communicate with the Diagnostic Tool to allow you work and access data remotely while working on a vehicle. Wireless devices such as the Scan Module and M2 Scope/Meter need to be paired, or synchronized, the first time they are used together. z To check the devices paired to your Diagnostic Tool:
1. Select System Settings > Paired Devices. The paired devices screen opens (Figure 14-1). The Paired Devices screen lists all of the devices paired to the Diagnostic Tool, and also indicates whether or not there is active communication occurring. Figure 14-1 Typical Paired Devices screen The Hardware Status indicators in the lower-right corner of the Home screen provide a quick reference to wireless device operations. The background color of the status indicator icon represents the condition of the wireless connectivity to that device. Icon status is shown in the table below:
140 Draft 4/14/15- Do Not Distribute System Settings Operations Paired Devices Hardware Icon Background Color Condition Scan Module Red Not Paired Grey Paired, but Not Communicating Green Paired and Communicating M2 Scope/Meter Red Not Paired Action Pair the Scan Module to the Diagnostic Tool. See Pairing The Scan Module on page 55 for instructions. You may have moved out of range. Move the Diagnostic Tool closer to the Scan Module to reestablish communications. If connectivity is not restored, perform the Recovery Procedure on page 60. Hardware status is good and Bluetooth should be functional. Verify that the green Bluetooth LED on the front of the Scan Module is flashing. If there is no connectivity, perform the Recovery Procedure on page 60. Pair the M2 to the Diagnostic Tool. See Paring the M2 Scope/Meter on page 141 for instructions. You may have moved out of range. Move the M2 closer to the Diagnostic Tool to reestablish communications. Paired, but Not Communicating Grey Green Paired, and Communicating Hardware status is good and Bluetooth is communicating. 14.1.1 Scan Module Pairing For detailed information on the use and pairing of the Scan Module, see Scan Module Operation on page 54. 14.1.2 Paring the M2 Scope/Meter NOTE:
i The M2 Scope/Meter is optional equipment for some Diagnostic Tools and may not be included with your Diagnostic Tool kit. For detailed operation instructions, see the M2 Scope/Meter instructions supplied with your M2 and/or Diagnostic Tool. M2 operation instructions can also be found on our website, see the Contact Information section in the front of this manual for website address information. Pairing is the wireless connection (identification) process used to connect the M2 Scope/Meter to your Diagnostic Tool. The M2 Scope/Meter needs to be paired (connected) to the Diagnostic Tool for remote operation. 141 Draft 4/14/15- Do Not Distribute System Settings Operations Paired Devices The M2 Scope/Meter only needs to be paired once before its initial use. The connection configuration should remain in memory for all future uses. If the connection configuration is removed or lost the pairing procedure will need to be repeated. Before pairing, make sure the M2 Scope/Meter and the Diagnostic Tool have fully charged batteries, or are connected to their AC/DC power supplies. It is highly recommended that both devices be powered by their respective AC/DC power supplies during the paring operation. The two devices to be paired should also be in close proximity to each other, and in an area that is relatively free of radio frequency interference. NOTE:
i The M2 Scope/Meter can only be paired with one Diagnostic Tool at a time. z To pair the M2 Scope/Meter with the Diagnostic Tool:
1. Turn on the Diagnostic Tool and M2 Scope/Meter. 2. Set the M2 Scope/Meter Rotary Switch to the oscilloscope position. 3. Press and hold the F1 key of the M2 Scope/Meter to open the alternate menu. An alternate menu option for the F4 key is now displayed. 4. Press the F4 key (once) to enable Bluetooth Discovery. Enabling Bluetooth Discovery allows the M2 Scope/Meter to be identified and paired to the Diagnostic Tool. The F4 field on the screen switches to inverse video (white on black) when the Bluetooth Discovery mode becomes enabled (Figure 14-2).
Figure 14-2 Bluetooth Discovery (shown enabled on) 142 Draft 4/14/15- Do Not Distribute System Settings Operations Paired Devices 5. With Bluetooth Discovery enabled, turn the M2 Scope/Meter Rotary Switch to the Remote Functions position (Figure 14-3). Figure 14-3 Rotary switch Remote Functions setting 6. Select the System Settings icon on the Home screen of the Diagnostic Tool. 7. Select Paired Devices from the menu. 8. From the Paired Devices menu select Add from the toolbar. 9. When prompted select OK from the toolbar. The Diagnostic Tool searches for compatible wireless devices, then displays the results. The M2 Scope/Meter is typically listed as VERDICT M2- plus six digits of the units serial number. 10. Select the M2 Scope/Meter from the search results list (Figure 14-4). Figure 14-4 Typical Device selection 143 Draft 4/14/15- Do Not Distribute System Settings Operations Paired Devices A in progress message displays during the pairing procedure, which takes several seconds. The Paired Devices screen displays once the procedure completes (Figure 14-5). Figure 14-5 Typical Paired Devices screen 11. Select the Home icon on the toolbar to return to the Home screen.M2 Scope/Meter 12. After the M2 Scope/Meter has been successfully paired, turn the M2 Scope/Meter Rotary Switch to the oscilloscope position. 13. Press and hold the F1 key to open the alternate menu. 14. Press the F4 key (once) to turn off (disable) Bluetooth Discovery mode. The F4 field on the screen switches to normal video (black on white) when the Bluetooth Discovery mode is inactive (Figure 14-6). Once the M2 Scope/Meter is initially paired with the Diagnostic Tool, additional pairing is not necessary. Although the discovery mode has been disabled, the two-paired devices automatically seek and find each other when they are both powered on. The M2 Scope/Meter becomes invisible to other Bluetooth devices whenever Bluetooth Discovery is disabled.
Figure 14-6 Bluetooth Discovery (shown disabled off) 144 Draft 4/14/15- Do Not Distribute System Settings Operations Shop Information 14.2 Shop Information This option allows you to add personalized shop information that can be included on printed data files. Selecting opens a form that can be filled in using the virtual keyboard. Select OK when the form is complete and the information is saved. z To add Shop Information:
1. From the Home screen select System Settings. 2. From the System Settings menu select Shop Information. The Shop Information dialog box opens (Figure 14-7). Figure 14-7 Sample Shop Information dialog box 3. Select within any of the information fields and the virtual keyboard opens. 4. Use the virtual keyboard to fill in the Shop Information form. As an alternative, you can connect a USB keyboard to a USB jack on the Diagnostic Tool and use it to enter information into the form. 145 Draft 4/14/15- Do Not Distribute System Settings Operations Shop Information NOTE:
i The screen does not scroll. Use the Top and Bottom icons on the right side of the virtual keyboard relocate the keyboard on the screen so that you can complete the form (Figure 14-8). Figure 14-8 Virtual keyboard Top and Bottom icons 5. Close the virtual keyboard and review the information once all the fields have been filled in. 6. Select OK from the toolbar to save the Shop Information, or Cancel to close the Shop Information dialog box without saving. The Shop Information screen closes and the screen returns to the System Settings menu. 146 Draft 4/14/15- Do Not Distribute Chapter 15 SureTrack successfully complete repairs for symptoms, codes and vehicles similar to the one in your bay Designed to help you improve diagnostic accuracy and reduce repair time, SureTrack is a comprehensive source of expert knowledge for professional technicians, combining diagnostic experience and detailed parts replacement records. SureTrack offers this exclusive list of features:
Access to multiple resources through a single intelligent lookup Verified parts replacement records shows which parts are most frequently replaced to Real Fixes harvested from millions of successful repair orders. Guided Component Tests and waveform library gathered through on-vehicle tests for a OEM campaign alerts never forget to check for TSBs and recalls again Up-to-the-minute intelligence based on vehicles in service bays nationwide SureTrack can be accessed in multiple ways:
While viewing DTCs in Scanner mode Selecting the SureTrack icon from the Home screen Opening the SureTrack website (askatech.com) using a web browser on your Diagnostic Tool confident diagnosis or a device with Internet access 15.1 SureTrack Authorization and Registration SureTrack is included with current Diagnostic Tool system software. To use SureTrack you must have the current software upgrade installed on your Diagnostic Tool. As a reminder to keep your software current and retain your access to SureTrack, software upgrade reminder messages will display periodically when new software upgrades are available
(Figure 15-1). To purchase software upgrades or join the software subscription program, see your Snap-on Representative. Selecting OK will close the message box until the beginning of the next month when it will appear to remind you again. Selecting Snooze 1 Week will close the message box for approximately one week and then it will re-appear. Figure 15-1 Software Upgrade Reminder Message 147 Draft 4/14/15- Do Not Distribute SureTrack SureTrack Authorization and Registration 15.1.1 SureTrack Authorization Code When you purchase a software upgrade from your Snap-on Representative, you will receive a SureTrack authorization code. The authorization code is printed on your sales receipt. Authorization codes are 12 digit alpha-numeric codes (e.g. 123ABCAP4-US). NOTE:
i If you are currently in the Software Subscription program, you will receive your SureTrack authorization code by mail upon the new software upgrade release. Subscription software upgrades are installed using the Subscription Upgrade Manager program installed on your Diagnostic Tool. Each time you purchase an a diagnostics software upgrade you will be provided a new SureTrack authorization code. The authorization code will expire shortly after the release of the next concurrent software upgrade. To log in with a new authorization code, see SureTrack Log In on page 149. 15.1.2 SureTrack Account Registration If you are a new member (do not have an existing SureTrack account), you will need to complete the online registration form before you can use SureTrack. Use the following procedure to register. If you have an existing SureTrack account, see SureTrack Log In on page 149. 1. Navigate to the SureTrack website Login page, using one of the following procedures:
Select the SureTrack icon from the Home screen of your Diagnostic Tool and enter your Open the SureTrack website using your web browser, see Using the SureTrack Website vehicle information, or on page 155. 2. From the SureTrack website Login page, select the Join Now icon (Figure 15-2) on the right side of the screen to open the registration form (Figure 15-3). Figure 15-2 SureTrack Website Login Page (Join Now icon) 148 Draft 4/14/15- Do Not Distribute SureTrack SureTrack Log In 3. Enter your SureTrack authorization code (Figure 15-3). Figure 15-3 SureTrack Website Registration Form 4. Enter your personal information and check the license agreement check box. 5. Select Submit. Upon successful registration, you will be able to access SureTrack. For additional SureTrack information, see the following sections: Using SureTrack in Scanner Mode on page 151, Starting SureTrack from the Home Screen on page 154, and Using the SureTrack Website on page 155. 15.2 SureTrack Log In Use the following procedure, if you already have an existing SureTrack account and need to:
log in normally, or enter a new SureTrack authorization code to log in If you do not have an existing SureTrack account, see SureTrack Authorization and Registration on page 147 for log in instructions. 1. Navigate to the SureTrack website Login page, using one of the following procedures:
Select the SureTrack icon from the Home screen of your Diagnostic Tool and enter your Open the SureTrack website using your web browser, see Using the SureTrack Website vehicle information, or on page 155. 2. From the SureTrack website Login page, enter your username and password (Figure 15-4). 3.
(Optional) Select the Remember Me check box, to save your login information and stay continually logged in to SureTrack (Figure 15-4). 149 Draft 4/14/15- Do Not Distribute SureTrack SureTrack Log In Figure 15-4 SureTrack Website Login Page (Login fields and Remember Me check box) 4. Select Login. One of two results can be expected. Upon successful log in, you will be able to access SureTrack. If you were not able to log in, If your SureTrack authorization code has expired, you will be automatically redirected to the verify and re-enter your username and password. SureTrack authorization renewal page (Figure 15-5), proceed to step 5. For additional SureTrack information, see the following sections: Using SureTrack in Scanner Mode on page 151, Starting SureTrack from the Home Screen on page 154, and Using the SureTrack Website on page 155. 5. If you have purchased a software upgrade, enter your NEW SureTrack authorization code
(found on your sales receipt) (Figure 15-5). To use SureTrack you must have the current software upgrade installed on your Diagnostic Tool. When you purchase a software upgrade from your Snap-on Representative, you will receive a SureTrack authorization code. 6. Select Renew. Figure 15-5 SureTrack Authorization Renewal Login Page 150 Draft 4/14/15- Do Not Distribute SureTrack Using SureTrack in Scanner Mode 15.3 Using SureTrack in Scanner Mode SureTrack repair information can be accessed while reviewing DTCs in Scanner Mode, to provide you with diagnostic information specific to the DTC selected. Available DTCs are displayed in a list that includes the DTC, a brief description, and a Fix It! icon (Figure 15-6). Selecting the Fix It! icon provides the following SureTrack menu options:
Common Replaced Parts Graph Dashboard Feature Information Before using SureTrack, you must be logged in, see SureTrack Log In on page 149. If you are not logged in to SureTrack, a message box will appear on the Display Codes screen (e.g.SureTrack Content May Be Available! Click here for more information.). Selecting the message box will open the SureTrack login page. 15.3.1 Common Replaced Parts Graph The Common Replaced Parts graph (Figure 15-6) shows the percentage of verified fixes (using the parts listed) derived from the total number of repairs by mileage. The example below indicates that based on 41 repairs (intake airflow sensor replacement) involving vehicles with up to 200k miles, approximately 33% of the repairs occurred at 125k miles. For additional information, see Common Replaced Parts Graph on page 151.
Figure 15-6 Common Replaced Parts Graph 1 Common Replaced Part Graph icontoggles Common Replaced Parts graph display on/off. 2 Common Replaced Part Graph 3 Fix It! iconopens Dashboard Feature Information 151 Draft 4/14/15- Do Not Distribute SureTrack Using SureTrack in Scanner Mode 15.3.2 Dashboard Feature Information Dashboard Feature Information includes:
Detailed DTC Information Related Tips, Real Fixes and Repair Information SureTrack will display detailed information about the current DTC describing code setting conditions, possible symptoms, system operation and possible solutions (Figure 15-7). In addition, other reference links may be provided such as schematics and illustrations. Figure 15-7 Fix It! DTC Information Menu options are also provided for the following:
Related Tipsopens a list of tips that may include information that is related to the current DTC
(Figure 15-8). Figure 15-8 Related Tips Screen 152 Draft 4/14/15- Do Not Distribute SureTrack Using SureTrack in Scanner Mode Real Fixesopens a list of tips related to the current DTC that have been gathered from actual shop repair orders and presented in a Complaint, Cause, Correction format (Figure 15-9). Figure 15-9 Real Fixes Screen Repair Informationopens the ShopKey Pro website, See Repair Information Operations on page 113 for additional information (Figure 15-10). Figure 15-10 ShopKey Pro Login Screen 153 Draft 4/14/15- Do Not Distribute SureTrack Starting SureTrack from the Home Screen 15.4 Starting SureTrack from the Home Screen Selecting the SureTrack icon from the Home screen, allows you to access SureTrack, without connecting the scanner module to a vehicle. This allows you to quickly access SureTrack diagnostic information at anytime. A vehicle must be identified to access SureTrack. 1. Select the SureTrack icon from the Home screen. 2. A vehicle identification sequence begins if there is no active vehicle. Follow the screen prompts to select the year, make, model, submodel, engine, and system of the vehicle
(Figure 15-11). If an active vehicle is detected, a confirmation message will display providing the following options. a. Select OK to continue with the identified vehicle. b. Select Cancel to identify a different vehicle. Figure 15-11 Active Vehicle Confirmation Message After the vehicle identification process is complete, the SureTrack website opens. See Using the SureTrack Website on page 155 for additional information. Before using SureTrack, you must be logged in, see SureTrack Log In on page 149. 154 Draft 4/14/15- Do Not Distribute SureTrack Using the SureTrack Website 15.5 Using the SureTrack Website The following section provides basic instructions and information for using the SureTrack website. For additional information, see the FAQ page on the SureTrack website. The FAQ page link is located on the bottom of the SureTrack Login page (Figure 15-12). SureTrack website address: http://www.askatech.com While operating the Diagnostic Tool the SureTrack website opens automatically when you are directed to log in to SureTrack or can be opened by:
Selecting the SureTrack icon on the Home screen and identifying a vehicle, see Starting SureTrack from the Home Screen on page 154 or Using the web browser on your Diagnostic Tool or on a device with Internet access Before using SureTrack, you must log in. For log in instructions, see SureTrack Log In on page 149. 15.5.1 SureTrack Home Page After you log in, the SureTrack website opens to the Home page (Figure 15-12):
Figure 15-12 SureTrack Home Page 1 Navigation Barlocated along the left-hand side of the page is used to access the main functions of SureTrack. 2 Header Barlocated across the top of the page used to select vehicles and perform keyword searches. 3 Main Screenthe center portion of the page presents content based on the vehicle attributes and keywords selected. 4 Logout iconselect to log out of SureTrack 5 FAQ iconselect to open the frequently asked questions page 6 Hide/Show icontoggles the Navigation Bar display between icon and text views. 155 Draft 4/14/15- Do Not Distribute SureTrack Using the SureTrack Website Main Screen The Main screen is the active field that displays search results, SureTrack Tips, and other data that is available for the vehicle. The display varies depending upon which Navigation Bar function is active. The Main screen also has tabs that allow you to switch between functions. Which tabs are available depends upon which function is selected on the Navigation Bar. Header Bar The Header Bar consists of two rows of options that run across the top of the page. The upper row may include:
Select Vehicle/Change Vehicle icon Active vehicle description TSB/Recall/Campaign icon The lower row may include a series of tabs that allow you to switch between functions, and a search field for entering keywords to locate information. What is available from the tabs changes depending upon which function is selected on the Navigation Bar. Select Vehicle/Change Vehicle The Select Vehicle/Change Vehicle icon is used to identify the active vehicle to SureTrack. Vehicle attributes are selected from a sequence of option lists. Make a selection to advance through the lists. Once an active vehicle is identified, search data is filtered so that only information that applies to the identified vehicle is shown. NOTE:
i To ensure a more accurate search, it is recommended that you should make a complete vehicle selection by choosing all of the attributes. Select the Change Vehicle icon at any time to modify the attributes of the active vehicle. Select from the list on the left-side of the screen to change individual attributes of the active vehicle. The Clear All icon at the bottom of the list erases all of the vehicle attributes. Select Use This Vehicle icon in the upper-right corner of the screen to implement changes once they are made. TSB/Recall/Campaign Technical Service Bulletins from the original equipment manufacturer (OEM), recalls ordered by the National Highway Traffic and Safety Administration (NHTSA), and campaigns from the OEM that apply to the active vehicle are accessible from the TSB/Recall/Campaign icon. An icon appears on the icon if any TSB, recall, or campaign information is available for the selected vehicle (Figure 15-13). Figure 15-13 Sample TSB/Recall/Campaign Icon 156 Draft 4/14/15- Do Not Distribute SureTrack Using the SureTrack Website Available items are listed in order; recalls first, followed by any campaigns, then service bulletins. The most recent is at the top of the list when multiple documents are available (Figure 15-14). Selecting a listed item opens the complete text of the recall or campaign. TSBs are grouped by year, select the plus sign (+) alongside a year to expand the list. Figure 15-14 TSB/Recall/Campaign Window Select the Back icon on your web browser to close the TSB/Recall/Campaign window. page 159. Leaderboard. See My SureTrack on page 158. Navigation Bar The icons on the Navigation are used to access the main SureTrack functions. Navigation Bar options include:
My SureTrackshows the latest questions and fixes, along with the SureTrack Pulse and Dashboardshows the current search results for the active vehicle. See Dashboard on Ask the Expertsuse to post a question to the community. See Ask the Experts on Enter a Tipuse to share your personal repair experience with the community. See Enter a Add a Waveform or PID Graphuse to attach supporting images and files to an existing tip. My Profileallows you to customize how your profile appears to the community. See My Supportopens a message box for contacting Customer Service by e-mail, a link to the Frequently Asked Questions (FAQ) page, as well as a phone number for contacting the Support Center. See Support on page 163. See Add Waveform/PID Graph on page 163. Profile on page 163. Tip on page 163. page 161. 157 Draft 4/14/15- Do Not Distribute SureTrack Using the SureTrack Website 15.5.2 My SureTrack Selecting My SureTrack opens your personal SureTrack page, which is also the page that displays when you first login to SureTrack. A search field is located on the Main screen and can be used to search for codes, symptoms and tips, or other options by keyword. Multiple options are available from the Header Bar tabs (Figure 15-15):
Homedisplays the SureTrack Leaderboard, links to Latest Fixes, Latest Questions, My Questionsopens a list with links to questions that you have posted to the community. My Stuffopens a list of Tips that you have created. Followingopens a list with links to Tips and discussions you are actively participating in. Viewedopens a list with links to Tips that you recently visited. SureTrack Pulse, and a search field.
Figure 15-15 My SureTrack Page Tab Options The following features, are also be available from the My SureTrack Main screen:
Leaderboard, see Leaderboard on page 159. Latest Fixes and Questionsdisplays a list of the latest Questions and Fixes posted by SureTrack Pulsedisplays a list of recent Questions and Fixes posted by active Community active Community members in chronological order members 158 Draft 4/14/15- Do Not Distribute SureTrack Using the SureTrack Website Leaderboard The Leaderboard shows the top ranked SureTrack community members. Community members are awarded points for answering questions, and those that gather the most points show on the Leaderboard. For additional information on asking questions, see Ask the Experts on page 161. Leaderboard points are awarded as follows:
1 point is awarded for answering a question. 5 points are awarded if your answer is rated as a Good Answer by the SureTrack community 10 points are awarded if your answer is rated as the Best Answer by the SureTrack member who asked the question. community member who asked the question. Bonus points are awarded for:
An extra 15 points every time three Best Answers are provided in the week. An extra 10 points for a combination of 3 Good Answers and Best Answers per week. NOTE:
i Answers can only be counted once for bonus points. 15.5.3 Dashboard Selecting Dashboard displays search results for the active vehicle. Search results may be listed in several categories (not all categories are available for all vehicles). Tabs across the top allow you to select results by category (e.g. SureTrack, Component Test and Library). SureTrack Tab The SureTrack tab displays the following information:
Tipspresents a list of Tips that directly correlate to your search criteria. Select a tip from the list to open and review the complete Tip (Figure 15-16). For addition information, see About SureTrack Tips on page 160. Common Replaced Parts Graphwhen a tip is selected the Common Replaced Parts graph appears at the top the Dashboard page. The graph shows the frequency with which parts, commonly related to the Tip, are replaced and at what vehicle mileage. The data in the Common Replaced Parts graph is actual data extracted from millions of recorded repair orders from shops all around the country. For additional information, see Common Replaced Parts Graph on page 151. 159 Draft 4/14/15- Do Not Distribute SureTrack Using the SureTrack Website Figure 15-16 SureTrack Tip search, even though they are not an exact match to your search criteria. Related Tipspresents a list of Tips that may include information that pertains to your Related Real Fixespresents a list of successful repairs for problems similar to the one in Communitypresents a list of Tips that have been gathered from actual shop repair orders your search. and are presented in an easy to understand Complaint, Cause, Correction format. About SureTrack Tips SureTrack Tips are concise and complete descriptions of a real fix for a particular vehicle repair issue. A SureTrack Tip is a combination of proven fixes and vehicle specific data we have collected and analyzed into an all-in-one information source to help you fix vehicle problems quickly and easily (Figure 15-16). On SureTrack you can search for Tips or enter your own Tip to help other community members resolve vehicle issues. There are 3 types of SureTrack Tips:
Snap-on Certified Tipsthese proven tips have gone through rigorous review by experts. Real Fix Tipsthese tips are gathered from actual shop repair orders and are presented in SureTrack Community Tipsthese are Tips that have been created by members of the an easy to understand Complaint, Cause, Correction format. SureTrack community. If you have a new fix to a specific problem, you can create a Tip to share this information with other technicians. See Enter a Tip on page 163. 160 Draft 4/14/15- Do Not Distribute SureTrack Using the SureTrack Website Component Test Tab The Component Test tab on the Dashboard page, provides specific component operational information on how to locate the component on the vehicle, how to set up a meter to test the component, the best place on the vehicle to connect the meter, component connector pin assignments, and what readings you should expect to see. Library Tab The Library tab on the Dashboard page, provides data graphs and/or waveforms associated with the selected Tip and vehicle. This is a comprehensive collection of test results gathered through actual on-vehicle tests, so you know exactly what to look for when performing your own tests. Data graphs and lab scope waveforms provide a point of reference to help you verify faulty parts. 15.5.4 Ask the Experts Selecting Ask the Experts opens a series of text entry forms that allow you to ask a question to the SureTrack community. Questions and Answers Asking Questions SureTrack provides answers, but you must first ask a question in order to receive an answer. Begin using SureTrack by asking a question of the Community. Select See Examples in the upper-right portion of the screen to view samples of well written questions (Figure 15-17). Figure 15-17 Example Question 161 Draft 4/14/15- Do Not Distribute SureTrack Using the SureTrack Website z To ask a Question:
1. If not already done, select either Select Vehicle or Change Vehicle on the Header Bar and enter the identifying attributes of the vehicle you would like to ask a question about. 2. Select Ask the Experts on the Navigation Bar along the left-side of the screen to open the page. 3. Enter a Subject for the question (4 to 10 words). 4. Complete the form:
Symptomsthis is where you describe how the vehicle is behaving. Diagnostics Steps Performed/Parts Replacedinclude any previous diagnostic tests that you performed, including the results of those tests. Also list any parts that were replaced during previous diagnostic work. Your Questioncompose a clear and concise question to ask the community. Be sure to be descriptive and concise when asking your question. Select See Examples in the upper-right corner of the page to review examples of how to construct a good question. The Attach Files icon at the left-side bottom of the page allows you to include images or other supporting data with your question. Select Attach Files and a selection window opens for locating items on your computer and attaching them. Use the Preview icon at the right-side bottom of the page to see how your question will be presented to the community before you actually post it. Use the Cancel icon at the right-side bottom of the page to delete your question. Use the Submit icon at the right-side bottom of the page to ask your question. Check the Follow box if you want to get e-mail notifications when other members edit or comment on your question. Closing a Question Questions that you post to the community need to be closed once the vehicle repair issue has been resolved. You are encouraged to document the fix, and an important part in doing so is to provide information on what actually fixed the vehicle. This makes it possible for other SureTrack community members to use the information as well. To close a question select the Close Question icon on the right side of your question. Your question is now converted to a SureTrack Community Tip. Unless you have already done so, you will be asked to award Best Answer and Good Answer ratings to reward those community members that helped you as part of closing the question. This awards Leaderboard points to those community members that assisted you. Rating Answers Rating answers is one way to give back to the SureTrack community. The member that originally asked the question gets to select a Good Answer and a Best Answer from all the responses. The community member that provided the Good Answer or Best Answer to a question is recognized for their contribution. About Good Answers and Best Answers:
Only one answer can be rated Best Answer. More than one answer can be rated Good Answer. Only the SureTrack community member that asked the question can rate the answers. 162 Draft 4/14/15- Do Not Distribute SureTrack Using the SureTrack Website 15.5.5 Enter a Tip Selecting Enter a Tip opens a text entry form where you can enter you personal repair experience to share with the community. z To create a new Tip:
1. Select either Select Vehicle or Change Vehicle from the Header Bar and enter all of the identifying attributes of the vehicle you are writing the Tip about. 2. Select Enter a Tip from the Navigation Bar. 3. Enter your Tip Title in the Title field. 4. Compose your tip in the Content field. Include as much information as possible, while keeping the information concise and to the point. A tip should provide accurate information that is easy to read, understand, and follow. 5. Select Submit once you are satisfied with your Tip. For additional information, see About SureTrack Tips on page 160. 15.5.6 Add Waveform/PID Graph Selecting Add a Waveform/PIDGraph opens a data entry form that allows you to attach a file sample of a graph or similar image. To submit the image you must complete all the required entries including Title, File (attach) and the five drop-down list items in the Tags menu box. When you are finished, select the Submit icon. 15.5.7 My Profile community. Selecting My Profile opens your personal identification page. The Header Bar tabs allow you to create your SureTrack identity, and to establish filters for the type of information that will be sent to you:
User Profileinformation that you include here determines how you are presented to the Vehicle Selectionuse to set up a list of preferred vehicles. The preferred list limits the Expert Subscriptionsallows you to share your knowledge by alerting you when there is a Communicationuse to configure what type of information from the community will be choices that display on the Select Vehicle list to specific years, makes, and systems. question related to an indicated area of your expertise. e-mailed to you. 15.5.8 Support Selecting Support opens a message box to report problems with the website and to make general suggestions. The SureTrack customer support phone number is also listed. 163 Draft 4/14/15- Do Not Distribute Chapter 16 ShopStream Update Tool
(SST) The ShopStream Update Tool (SST) is a maintenance program that automatically keeps your diagnostic software up-to-date. enhanced coverage and features for subscribed Snap-on diagnostic tools. The following terms are used in this section and throughout this manual as described below:
Software Upgrade - a new diagnostic software version. Software upgrades include new and Software Update - a service release update for a existing diagnostic software version For clarity, throughout this document the term software update(s) will be used to collectively describe software updates, upgrades and SST program updates using the SST, except where noted. The ShopStream Update Tool program downloads and installs:
Diagnostic software upgrades (subscribed tools only) Diagnostic software updates SST program updates When connected to the Internet, the SST automatically checks for new software updates. This automatic check also occurs every time the diagnostic tool is turned on. If a software update is available, the SST will download it. The SST is a low priority program that only downloads software updates when unused bandwidth is available. If other programs are running that communicate over the Wi-Fi network, such as a browser or instant messaging, the download may be temporarily suspended. This allows you to continue normal diagnostic tool operation, without interruptions or loss of performance. 16.1 Basic Operation The SST program is normally running in the Windows background and available from the Windows taskbar notification area. The program can be accessed as follows:
SST icon in the notification area - opens the SST program menu SST program selection from the Windows All Programs or Startup menus - starts the SST program and adds the SST icon to the notification area NOTE:
i If necessary, select the expand arrow to see the SST icon in the notification area. 164 Draft 4/14/15- Do Not Distribute ShopStream Update Tool (SST) Basic Operation Figure 16-1 SST Icon in notification area Selecting the SST icon from the notification area provides the following menu choices:
Check for Updates - Allows you to manually check for software updates anytime. See Show Progress - allows you to check the status of an active download Settings - provides SST program options:
Manual Download on page 166. Turn on/off automatic software installation. Applies only for SST program updates. The Set the hourly interval for the SST to check for software updates (choose number 2 to default setting is on (box checked). 168). Applies to SST program updates, and diagnostic tool software upgrades/updates. The default interval is 4 hours. About - displays the SST program software version number Exit - closes the SST program Figure 16-2 165 Draft 4/14/15- Do Not Distribute ShopStream Update Tool (SST) Manual Download 16.2 Manual Download This section describes the basic procedures for manually downloading software updates and upgrades. Normally, the SST will automatically detect and download software. If necessary, use the following procedure to manually check for and download software. NOTE:
i Software Subscription Customers Only - It is recommend that you download software upgrades when not actively using the diagnostic tool. Download times will vary as they are dependent on the file size of the upgrade (some upgrades may exceed 3Gb) and your connection speed. It is suggested that you start the download at the end of your day and let it run overnight. For software upgrade installation instructions, see Installing Software Upgrades on page 169. z To manually download software:
1. Select the SST icon in the Windows taskbar notification area to open the menu (Figure 16-3). Figure 16-3 ShopStream Update Tool icon and menu 2. Select Check for Updates from the menu. A series of message boxes will display as the SST searches for updates (Figure 16-4). Figure 16-4 Typical - Checking for Updates message Once the search is complete, one of two results are expected:
166 Draft 4/14/15- Do Not Distribute ShopStream Update Tool (SST) Manual Download If no updates are found, the message box closes and a No updates available message If updates are found, they will automatically begin to download (Figure 16-5). displays. Select the message to close it. Figure 16-5 Typical - Downloading update window NOTE:
i The percentage status bar may not always be displayed while downloading (Figure 16-5). 3. During an active download, two options are available:
Minimizecloses the message box. The download continues as a background task and the diagnostic tool can be used normally. Select Show Progress from the SST icon menu at any time to reopen the message box and check the status of the download. Cancelstops and cancels the download and closes the message box. If you select Cancel, and choose to re-start the download again, the download will start from the beginning. 4. Once the download completes, it must be installed. See the applicable instructions for Installing Software Updates on page 168 or Installing Software Upgrades on page 169. For SST program updates (only) - if you have the Automatic Update setting on, the update will be installed automatically. See Automatic Update setting in Basic Operation on page 164 for additional information. If you have the Automatic Update setting off, the SST program must be manually installed. See Installing Software Updates on page 168. NOTE:
i If the Internet connection is interrupted during a download, the download is suspended and a network unavailable message displays. The message disappears and the download resumes automatically once the Internet connection is restored. 167 Draft 4/14/15- Do Not Distribute ShopStream Update Tool (SST) Installing Software Updates 16.3 Installing Software Updates When a software update is ready for installation, an installation update message will appear
(Figure 16-6). You can select the message or the SST icon from the Windows taskbar notification area at anytime to start the software update installation process.
Figure 16-6 Typical update installation message NOTE:
i Before installing a software update, have your Scan Module and USB cable available. The software update may include Scan Module firmware updates that need to be installed. z To install a software update:
1. Select the software update available message (Figure 16-6), or the SST icon from the notification area. A software update installation window will display (Figure 16-7). Figure 16-7 Typical update installation window 2. Select an installation option to continue:
Install Nowstarts the software update installation. Proceed to step 3. Install Latercloses the message. The message will reappear at a later time as a reminder. 168 Draft 4/14/15- Do Not Distribute ShopStream Update Tool (SST) Installing Software Upgrades i If Install Later is chosen, you can select the SST icon from the notification area to restart the NOTE:
installation at anytime. 3. Close the ShopStream Diagnostic Suite application. The ShopStream Diagnostic Suite should remain closed until the software installation has completed. 4. Follow the on-screen instructions to complete the installation. 5. After the installation is complete, open the ShopStream Diagnostic Suite application. 6. Select Scanner from the Home Screen. If a Scan Module firmware update has been received, a Scan Module firmware update message will display. Proceed to Updating Scan Module Firmware on page 62. If the Scanner opens normally and no update message is displayed, proceed to step 7. 7. Turn the diagnostic tool off, then turn it on (re-boot). 8. From the toolbar, select Menu > HELP > Version Info to confirm the new version number is installed. 16.4 Installing Software Upgrades This section is ONLY applicable if you are currently in the software subscription program. NOTE:
i It is recommended that you perform software upgrade installations Monday Friday, during business hours to ensure customer care representatives are available for support. The installation will take approximately 30 minutes. If the installation is interrupted, Contact Snap-on Diagnostics Customer Care for assistance. See the Snap-on contact information at the front of this manual. NOTE:
i Before installing a software upgrade, have your Scan Module and USB cable available. The software upgrade may include firmware updates that need to be installed to the Scan Module. z To install a software upgrade:
1. Select the software upgrade available message (Figure 16-8), or the SST icon from the Windows taskbar notification area.
Figure 16-8 Typical upgrade installation message 169 Draft 4/14/15- Do Not Distribute ShopStream Update Tool (SST) Installing Software Upgrades An upgrade installation window will display (Figure 16-9).
Figure 16-9 Typical upgrade installation window 2. Select an installation option to continue:
including any accessories that may be required. Upgrade Detailopens a PDF file describing the details of the software upgrade, Install Nowstarts the software upgrade installation. Proceed to step 3. Install Latercloses the upgrade message. The upgrade available message reappears at a later time as a reminder. i If Install Later is chosen, you can select the SST icon from the notification area to restart the NOTE:
installation at anytime. 3. Close the ShopStream Diagnostic Suite application. The ShopStream Diagnostic Suite should remain closed until the software installation has completed. 4. Follow the on-screen instructions to complete the installation. 5. After the installation is complete, open the ShopStream Diagnostic Suite application. 6. Select Scanner from the Home Screen, if a Scan Module firmware update has been received, a Scan Module firmware update message will display, proceed to Updating Scan Module Firmware on page 62. If the Scanner opens normally and no update message is displayed, proceed to step 7. 7. Turn the diagnostic tool off, then turn it on (re-boot). 8. From the toolbar, select Menu > HELP > Version Info to confirm the new version number is installed. 9. To activate your SureTrack access that comes with your new software upgrade, see SureTrack on page 147. 170 Draft 4/14/15- Do Not Distribute Chapter 17 Maintenance This section describes typical maintenance and care procedures for your Diagnostic Tool and components. 17.1 Diagnostic Tool 17.1.1 Cleaning Periodically perform the following tasks to keep your Diagnostic Tool in proper working order:
Check the housing, cables and connectors for dirt and damage before and after each use. At the end of each work day, wipe the Diagnostic Tool housing, cables and connectors clean with a damp cloth. IMPORTANT:
Do not use any abrasive cleansers or automotive chemicals on the Diagnostic Tool. 17.1.2 Cleaning the Touch Screen The touch screen can be cleaned with a soft cloth and a mild window cleaner. IMPORTANT:
Do not use any abrasive cleansers or automotive chemicals on the touch screen. 17.1.3 Battery Service Follow all safety guidelines when handling the battery pack.
Risk of electric shock. Prior to recycling the battery pack, protect exposed terminals with heavy insulating tape to prevent shorting. pack. Disconnect all test leads and turn Diagnostic Tools off before removing the battery Do not attempt to disassemble the battery or remove any component projecting from or protecting the battery terminals. Do not expose the Diagnostic Tool or battery pack to rain, snow, or wet conditions. Do not short circuit the battery terminals. Electric shock can cause injury. 171 Draft 4/14/15- Do Not Distribute Maintenance Diagnostic Tool
Risk of explosion. The Lithium battery is factory replaceable only, incorrect replacement or tampering with the battery pack may cause an explosion. Explosion can cause death or serious injury. Battery Safety Guidelines IMPORTANT:
The battery pack contains no user serviceable components. Tampering with the battery pack terminals or housing will void the product warranty. Diagnostic Tool or battery pack. Keep the following in mind when using and handling the battery pack:
Do not short circuit battery pack terminals. Do not immerse the Diagnostic Tool or battery pack in water, or allow water to enter the Do not crush, disassemble, or tamper with the battery pack. Do not heat the battery pack to over 100C (212F), or dispose of it in a fire. Do not expose the battery pack to excessive physical shock or vibration. Keep the battery pack out of reach of children. Do not use a battery pack that appears to have suffered abuse or damage. Charge the battery pack in the appropriate charger only. Do not use a battery charger that has been modified or damaged. Use the battery pack for the specified product only. Store the battery pack in a cool, dry, well ventilated area. NOTE:
NOTE:
i The battery pack should be used within a short period of time (about 30 days) after charging to prevent loss of capacity due to self-discharging. If long-term storage of the battery pack is necessary, it should be stored in a in a cool, dry, well ventilated place with a 30 to 75 percent state of charge to prevent loss of characteristics. To prolong the life of your battery, turn off the Diagnostic Tool when not in use. The Diagnostic Tool has a built in charger that recharges the battery on demand whenever it is connected to a power source. 172 Draft 4/14/15- Do Not Distribute Maintenance Diagnostic Tool Replacing the Battery Pack If the battery pack no longer holds a charge, contact your sales representative to order a new one. IMPORTANT:
Replace the battery pack with original Snap-on replacement parts only. z To replace the battery pack:
1. Loosen the two battery pack screws. 2. Carefully raise the battery pack up and remove.
1 Battery Pack 2 Battery Pack Screws (2) 3. Align the new battery pack into position, making sure it is fully seated. Figure 17-1 Battery pack location NOTE:
NOTE:
i Do not overtighten the battery pack screws. 4. Tighten the two battery pack screws. 173 Draft 4/14/15- Do Not Distribute Maintenance Diagnostic Tool Disposing of the Battery Pack Always dispose of a lithium-ion battery pack according to local regulations, which vary for different countries and regions. The battery pack, while non-hazardous waste, does contain recyclable materials. If shipping is required, ship the battery pack to a recyling facility in accordance with local, national, and international regulations. For additional information contact:
North AmericaRechargeable Battery Recycling Corporation (RBRC) at http://www.rbrc.org or http://www.call2recycle.org, or call 1(800) 822-8837 (USA) Products bearing the WEEE logo (Figure 17-2) are subject to European Union regulations. Figure 17-2 sample WEEE logo NOTE:
NOTE:
i Always dispose of materials according to local regulations. Contact your sales representative for details. 17.1.4 Calibrating the Touch Screen The touch screen can be calibrated for accuracy using the Windows Tablet PC Settings. z To calibrate the touch screen:
Tablet PC Settings. 1. From the Windows menu select Start > Control Panel > Hardware and Sound >
The Tablet PC Setting window is displayed (Figure 17-3). Figure 17-3 Tablet PC Settings window 174 Draft 4/14/15- Do Not Distribute Maintenance Diagnostic Tool 2. Select the display to be calibrated from the dropdown list. The default diagnostic tool display is CH7511B (Figure 17-3). NOTE:
NOTE:
i If you are using an optional touch screen (e.g. using an external touch screen with a Tech Cart and docking station), there will be an additional touch screen choice displayed. 3. Select Calibrate. The Calibration screen is displayed (Figure 17-4). 4. Using the stylus, follow the screen prompts and tap on the center of the cross-hairs as they appear at each corner on the screen (Figure 17-4). i To achieve the best results, it is recommended to use the capacitive stylus when performing the NOTE:
NOTE:
touch screen calibration.
5. Select OK to close the dialog boxes once the calibration is complete. Figure 17-4 Calibrating the Touch Screen 175 Draft 4/14/15- Do Not Distribute Maintenance Diagnostic Tool 17.1.5 Screen Protector Installation Touch screen protectors are available as optional equipment (contact your sales representative to order). The following procedure describes typical installation procedures. Items recommended for installation:
Microfiber type cloth (lint-free) Flexible straight edged tool (e.g. small squeegee, plastic card) Cellophane tape z To install a screen protector:
Installation Tip(s):
i Cleanliness is the most important factor during the installation of the screen protector. The following tips are provided to assist in the installation:
Clean your hands thoroughly Clean the touch screen thoroughly using a microfiber type cloth, removing all dirt, dust, grease, fingerprints etc. See Cleaning the Touch Screen on page 171 for additional information. Work in a well lit area Minimize dust; work in an area with minimal air movement, turn off fans or air conditioning etc. 1. Thoroughly clean and dry the touch screen. See Cleaning on page 171 for additional information. 2. Peel the rear mask (Tab 1) approximately 1 in. (2.54 cm) away from one edge of the protector. Do not remove the front mask (Tab 2) at this time. 3. Carefully align the exposed edge of the protector with the edge of the screen and lightly hold the edge down to keep it in position (Figure 17-5). While holding the edge, slowly pull off the rear mask and allow the protector to cling to the screen. Make any alignment adjustments as needed during installation.
Figure 17-5 Removing rear mask (Tab 1) to apply protector 176 Draft 4/14/15- Do Not Distribute Maintenance Diagnostic Tool 4. Once the protector is in place, use the microfiber cloth to work out any air bubbles. As an alternative, a flexible straight edged tool can be used. Installation Tip(s):
i To remove air bubbles, slowly work from the inside towards the edges. If large air bubbles are trapped, it may be easier to carefully peel back the protector and re-apply. If air bubbles are persistent, it is an indication that the screen and/or protector are not clean. If visible dust is noticed trapped under the protector, peel back the protector and use the adhesive side of a small piece of cellophane tape to remove the dust. To peel back the protector once it is in place, use a small piece of cellophane tape stuck to a corner of the front mask to lift the edge. 5. Once the protector is in place and air bubbles are removed, slowly remove the front mask
(Tab 2) (Figure 17-6). Lightly hold the protector in place (under Tab 2), when you start to remove the front mask.
Figure 17-6 Removing front mask (Tab 2) 6. To complete the application, wipe the protector (using microfiber cloth) evenly while applying light pressure. IMPORTANT:
If air bubbles appear at the edges, use the microfiber cloth or your finger to remove. Avoid using any type of tool (e.g. small squeegee, plastic card, etc.) directly on the protector surface. 177 Draft 4/14/15- Do Not Distribute Maintenance Diagnostic Tool 17.1.6 Stylus Tip Replacement Periodically the capacitive stylus tip may need to be replaced. To remove the stylus tip, unthread the tip counterclockwise. To install the new stylus tip, thread clockwise until seated. Stylus tips are available as optional equipment (contact your sales representative to order). IMPORTANT:
Do not overtighten the stylus tip. Figure 17-7 Replacing stylus tip 17.1.7 Operating System Restore Snap-on System Restore is a hard disk drive recovery program that allows you recover the hard disk drive files in the event of a failure. Running the program replaces all of the C drive data with the original factory data. Be aware, all new or modified files on the C drive will be lost. z To restore the operating system 1. Turn on the Diagnostic Tool. 2. Wait for the Press the S button to run Snap-on System Restore. message to display, then Press the Shortcut (S) button. A progress indicator displays while the program loads. 3. Select OK from the confirmation message. A progress indicator displays while the files are being restored. 4. Select OK from the confirmation message. The Diagnostic Tool shuts down, then reboots and the system recovery portion of the operation begins. Follow any on-screen prompts. The Diagnostic Tool shuts down and reboots a second time. When the Home screen displays, the procedure is complete and the Diagnostic Tool is ready for use. 178 Draft 4/14/15- Do Not Distribute Maintenance 17.2 Scan Module This section covers how to care for your Scan Module. Scan Module 17.2.1 Cleaning and Inspecting the Scan Module When using the Scan Module, make sure to do the following:
Check the housing, wiring, and connectors for dirt and damage before and after each use. At the end of each work day, wipe the housing, wiring, and connectors clean with a slightly damp cloth. IMPORTANT:
Do not use any abrasive cleansers or automotive chemicals on the Scan Module. 17.2.2 Replacing the Protective Handgrip The soft protective handgrip that covers the outer edges of the Scan Module is easily replaced should it become worn or damaged. Contact your sales representative for replacement parts. z To replace the protective handgrip:
1. Disconnect the data cable, and any other cables, if attached to the Scan Module. 2. From the bottom of the Scan Module, gently lift up and out on one side of the handgrip to free it from Scanner housing. 3. Repeat step 2 to loosen the other side of the handgrip. 4. Lift the handgrip off of the Scan Module housing. NOTE:
NOTE:
i The handgrip tapers toward the front of the Scan Module housing. Make sure the replacement handgrip is correctly oriented before attempting to install it. 5. Fit the new handgrip over the top, data cable end, of the Scan Module housing. 6. With your fingers, work the new handgrip onto the Scan Module housing from top to bottom. Make sure the tabs on the handgrip fit into the grooves on the housing. 179 Draft 4/14/15- Do Not Distribute Index Numerics 10-Minute Electronic Class 75 15-Minute Ignition Class 75 20-Minute current ramp classes 75 AC/DC power supply 6 actuator tests 42 Alarms 29 alligator clips 89 A B battery pack 6 disposal 174 handling 172 replacing 173 battery recycling 174 battery service 171 Bluetooth connectivity 5862 bold text 1 C cables 8790 channel 1 88 channel 2 88 channel 3 88 channel 4 88 inductive RPM pickup 90 secondary coil adapter 89 secondary ignition clip-on wire adapter 89 capabilities, hardware 86 Clear Codes 42 clear codes 67 clearing codes 43 Codes Menu 42 codes. See diagnostic trouble codes (DTCs) communication protocol 72 Component Information 79 component information 7980 connecting to a vehicle 39, 83 Connector Information 72 D Data display 42, 45 Data Manager 121127 operations 123127 properties 127 screen layout 121 toolbar 122 data parameters displaying 42 delete 119 demonstration programs 25 Diagnostic 3 diagnostic connector 72 location 72 diagnostic trouble codes (DTCs) 42 digital meter 88 Display Device battery replacement 171 connecting wireless devices 140, 144 introduction 3 specifications 5 docking cradle 6 DTC status 43 E Emergency shutdown 12 F Fast-Track Troubleshooter 70 Features & Benefits 74 following 11 Freeze Frame/Failure Records 43 functional tests 42, 49 G Generic Functions 42, 51 Guided Component Test 7383 custom configure 76 favorites 77 operations 7983 performing tests 83 vehicle identification 7378 guided component tests 49, 8081 H hardware overview 86 Help 139 How To... 75 I identifying a test vehicle 39 Illustrated Terms and Definitions 75 inductive RPM pickup adapter 90 information tests 49 180 Draft 4/14/15- Do Not Distribute M Index M Main Body 93 Making Selections 96 Scanner 26 manual conventions 12 Measurement Out of Range 99 Memory Resets 42 menu button 20 Messages important 2 note 2 meter capabilities 86 Modules 18 No-Start Basics 75 N O O2 Sensor and Feedback System Analysis 75 OBD Diagnose 6872 OBD Health Check 6668 Operations Guided Component Tests 80 operations connecting to a vehicle 39 identifying a test vehicle 39 selecting a system to test 39 selecting tests 39 oxygen sensor tests 51 P parameters. See data parameters PIDs. See data parameters Power Button LED 15 Power on 11, 13 power sources 6, 8, 10, 54 AC/DC power supply 6 Power User Tests. See tests probe test 89 procedures 2 ProDemand 113 Properties 30 R S readiness monitors 67 recording data 95 Repair Information 113 reset tests 49 Safety iii Scale 33 Scan Module introduction 9 specifications 8, 10 Troubleshooter 70 wireless communication 10, 40 Scanner actuator tests 42 alarms 29 checking codes 66 cleaning 179 clear codes 42, 67 codes menu 42, 4244 communication protocol 72 component tests 49 custom data list 2829 data 4549 demonstration program 25 disconnecting 53 exiting 52 functional tests 42, 49 generic functions 42, 51, 65 handgrip replacement 179 memory resets 42 OBDII testing 65 operations 25 pending codes 67 properties 30 readiness monitors 67 scale 33 screen 34 screen layout 27 screen messages 26 sweep 34 system selecting 39 system tests 42 toolbar 27, 30 trigger 47 Troubleshooter 42, 51 vehicle ID 39 wireless connection 5556 Scope record/playback controls 95 Scope Layout 91 Scope Multimeter playback toolbar 95 scope multimeter toolbar 93 screen colors 31 screen main body 34 screen messages 26 search 119 secondary coil adapter 89 selecting a system to test 39 selecting tests 39 ShopKeyPro 113 Shortcut Button 13 181 Draft 4/14/15- Do Not Distribute Index T Vehicle History 116120 activate 118 delete 119 operations 118120 screen layout 116 search 119 settings 120 toolbar 117 view 118 vehicle identification 116117 Viewing component information 79 Virtual Keyboard 21 W Wi-Fi 24 Windows Taskbar 21 wireless pairing devices 56, 140, 144 wireless communication 10, 40, 54, 58 Wireless recovery 60 Shortcut button Configuring 14 Sleep Mode 12 software Troubleshooter 51 stand, the 6 subsystem tests 49 SureTrack 159 Sweep 34 symbols 1 System Settings 56, 140, 144 system tests 42, 49 T Technical Service Bulletins 114 terminology 1 test leads 8790 test probes 89 tests actuator 42 component 49 functional 42, 49 Power User 74 selecting 39 subsystem 49 system 42, 49 tips 75 The 114 toggle tests 49 Toolbar 20145 Vehicle History 117 toolbar record/playback controls 95 Scanner 28 Touch 15, 16 Touch Screen 15 Touch screen calibration 171 Touch Screen Gestures 16 trigger condition 47 Triggers setting 47 trouble codes. See diagnostic trouble codes (DTCs) Troubleshooter 42, 51, 70 Troubleshooter software. See software Units Setup 108 variable control tests 49 U V 182 Draft 4/14/15- Do Not Distribute This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -Reorient or relocate the receiving antenna. -Increase the separation between the equipment and receiver. -Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help. You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment. FCC RF Radiation Exposure Statement:
1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. 2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device was tested for typical lap held operations with the device contacted directly to the human body to the back side of the Display Unit. To maintain compliance with FCC RF exposure compliance requirements, avoid direct contact to the transmitting antenna during transmitting.
frequency | equipment class | purpose | ||
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1 | 2017-04-07 | 2402 ~ 2480 | DSS - Part 15 Spread Spectrum Transmitter | Original Equipment |
2 | 5745 ~ 5825 | NII - Unlicensed National Information Infrastructure TX | ||
3 | 2412 ~ 2462 | DTS - Digital Transmission System |
app s | Applicant Information | |||||
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1 2 3 | Effective |
2017-04-07
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1 2 3 | Applicant's complete, legal business name |
Snap-on Diagnostics
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1 2 3 | FCC Registration Number (FRN) |
0022560965
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1 2 3 | Physical Address |
420 Barclay Blvd
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1 2 3 |
Lincolnshire, IL
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1 2 3 |
United States
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app s | TCB Information | |||||
1 2 3 | TCB Application Email Address |
c******@telefication.com
|
||||
1 2 3 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 2 3 | Grantee Code |
STO
|
||||
1 2 3 | Equipment Product Code |
EEMS330E
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 3 | Name |
C****** G******
|
||||
1 2 3 | Telephone Number |
847-4********
|
||||
1 2 3 | Fax Number |
847-4********
|
||||
1 2 3 |
c******@snapon.com
|
|||||
app s | Technical Contact | |||||
1 2 3 | Firm Name |
Compliance Certification Services Inc.
|
||||
1 2 3 | Name |
V******** H******
|
||||
1 2 3 | Physical Address |
NO. 989-1 Wen Shan Rd., Shang Shan Village
|
||||
1 2 3 |
Taiwan
|
|||||
1 2 3 | Telephone Number |
886-3******** Extension:
|
||||
1 2 3 | Fax Number |
886-3********
|
||||
1 2 3 |
V******@ccsrf.com
|
|||||
app s | Non Technical Contact | |||||
1 2 3 | Firm Name |
Compliance Certification Services Inc.
|
||||
1 2 3 | Name |
V******** H******
|
||||
1 2 3 | Physical Address |
NO. 989-1 Wen Shan Rd., Shang Shan Village
|
||||
1 2 3 |
Taiwan
|
|||||
1 2 3 | Telephone Number |
886-3******** Extension:
|
||||
1 2 3 | Fax Number |
886-3********
|
||||
1 2 3 |
V******@ccsrf.com
|
|||||
app s | Confidentiality (long or short term) | |||||
1 2 3 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 3 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 3 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 3 | Equipment Class | DSS - Part 15 Spread Spectrum Transmitter | ||||
1 2 3 | NII - Unlicensed National Information Infrastructure TX | |||||
1 2 3 | DTS - Digital Transmission System | |||||
1 2 3 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Display Unit | ||||
1 2 3 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 3 | Modular Equipment Type | Does not apply | ||||
1 2 3 | Purpose / Application is for | Original Equipment | ||||
1 2 3 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 3 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 3 | Grant Comments | Output power is conducted. The highest reported SAR value for simultaneous transmission use condition is 1.42 W/kg. | ||||
1 2 3 | Output power listed is conducted. This is a portable device. The SAR data in this filing is applicable to demonstrate compliance for body operating conditions and is limited to the specific configuration tested for this filling. SAR has been evaluated at 0 mm. End-users must be informed regarding RF exposure compliance. The highest reported SAR values for body and simultaneous transmission use conditions are 1.32 W/kg and 1.42 W/kg, respectively. This device has a 20/40 MHz bandwidth mode. | |||||
1 2 3 | Output power listed is conducted. This is a portable device. The SAR data in this filing is applicable to demonstrate compliance for body operating conditions and is limited to the specific configuration tested for this filling. SAR has been evaluated at 0 mm. End-users must be informed regarding RF exposure compliance. The highest reported SAR values for body and simultaneous transmission use conditions are 0.84 W/kg and 0.94 W/kg, respectively. This device has a 20/40 MHz bandwidth mode. | |||||
1 2 3 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 3 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 3 | Firm Name |
Compliance Certification Services Inc.
|
||||
1 2 3 | Name |
W****** C****
|
||||
1 2 3 | Telephone Number |
886-3******** Extension:
|
||||
1 2 3 | Fax Number |
886-3********
|
||||
1 2 3 |
w******@ccsrf.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | CC | 2402.00000000 | 2480.00000000 | 0.0087000 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15E | 38 CC MO | 5180 | 5240 | 0.13 | |||||||||||||||||||||||||||||||||||
2 | 2 | 15E | 38 CC MO ND | 5260 | 5320 | 0.13 | |||||||||||||||||||||||||||||||||||
2 | 3 | 15E | 38 CC MO | 5745 | 5825 | 0.054 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
3 | 1 | 15C | CC MO | 2412.00000000 | 2462.00000000 | 0.9100000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC