FCC ID: CASTMBB1B Mobile Transceiver

TM9300/TM9400 Mobile Radio Users Guide DRAFT MMB-00001-01 Issue 1 August 2012 Contents 1 2 3 4 For your safety ............................................................... 5 About this guide........................................ 12 Safety warnings used in this guide ........................... 12 Related documentation ............................................ 12 Getting started .......................................... 13 About your digital radio ............................................... 14 Lack of static noise................................................... 14 Coverage ................................................................. 14 About the radio controls .............................................. 15 About the keypad microphone................................. 16 Understanding the radio display .................................. 17 Radio display icons ................................................... 17 Understanding the radio indicators .............................. 19 Status indicators....................................................... 19 Audible tones........................................................... 20 Using function keys to access frequently used features 21 Viewing the function key settings............................. 21 Navigating the radios menus ...................................... 22 Using the Main menu............................................... 22 Accessing frequently used menus............................. 22 Locating a menu ...................................................... 24 Basic operation .......................................... 26 Turning the radio on and off ....................................... 27 Security lock on power-up feature............................ 27 Adjusting the speaker volume ...................................... 28 Locking and unlocking the keypad ............................... 28 Changing your operating mode ................................... 29 Making and receiving calls ........................................... 30 Conventional mode.................................................. 30 Trunked mode ......................................................... 31 Limiting call time...................................................... 31 Troubleshooting ........................................ 34 Troubleshooting .......................................................... 35 When your radio wont turn on................................ 35 Identifying the radios audible tones......................... 36 Checking the version of your radio........................... 37 Removing the microphone ....................................... 37 General care ................................................................ 38 Cleaning the radio ................................................... 38 2 Contents Copyright and trademarks All information contained in this document is the property of Tait Limited. All rights reserved. This document may not, in whole or in part, be copied, photocopied, reproduced, translated, stored, or reduced to any electronic medium or machine-readable form, without prior written permission from Tait Limited. The word TAIT and the TAIT logo are trademarks of Tait Limited. All trade names referenced are the service mark, trademark or registered trademark of the respective manufacturers. Disclaimer There are no warranties extended or granted by this document. Tait Limited accepts no responsibility for damage arising from use of the information contained in the document or of the equipment and software it describes. It is the responsibility of the user to ensure that use of such information, equipment and software complies with the laws, rules and regulations of the applicable jurisdictions. Enquiries and comments If you have any enquiries regarding this document, or any comments, suggestions and notifications of errors, please contact your regional Tait office. Updates of manual and equipment In the interests of improving the performance, reliability or servicing of the equipment, Tait Limited reserves the right to update the equipment or this document or both without prior notice. Intellectual property rights This product may be protected by one or more patents or designs of Tait Limited together with their international equivalents, pending patent or design applications, and registered trade marks: NZ 409837, NZ 409838, NZ 508806, NZ 508807, NZ 509242, NZ 509640, NZ 509959, NZ 510496, NZ 511155, NZ 511421, NZ 516280/

NZ 519742, NZ 520650/NZ 537902, NZ 521450, NZ 522236, NZ 524369, NZ 524378, NZ 524509, NZ 524537, NZ 524630, NZ 530819, NZ 534475, NZ 534692, NZ 535471, NZ 537434, NZ 546295, NZ 547713, NZ 569985, NZ 577009, NZ 579051, NZ 579364, NZ 580361, AU 2003281447, AU 2004216984, AU 2005267973, AU 11677/2008, AU 13745/2008, CN 200930004200.4, CN 200930009301.0, CN 1031871, CN 1070368, EU 000915475-0001, EU 000915475-0002, GB 2386010, GB 23865476, GB 2413249, GB 2413445, US 5745840, US 7411461, US 7649893, US 10/523952, US 10/546696, US 10/

546697, US 10/547964, US 10/597339, US 11/572700, US 29/

306491, US 61/218015, US 61/236663, US 61/238769, US 61/

251372. 3 This product may also be made under license under one or more of the following U.S. Patents: 4,590,473 4,636,791 4,716,407 4,972,460 5,146,497 5,148,482 5,164,986 5,185,795 5,185,796 5,271,017 5,377,229 5,502,767. The AMBE+2 voice coding Technology embodied in this product is protected by intellectual property rights including patent rights, copyrights and trade secrets of Digital Voice Systems, Inc. This voice coding Technology is licensed solely for use within this Communications Equipment. The user of this Technology is explicitly prohibited from attempting to decompile, reverse engineer, or disassemble the Object Code, or in any other way convert the Object Code into a human-readable form. Protected by U.S. Patents 5,870,405 5,826,222 5,754,974 5,701,390 5,715,365 5,649,050 5,630,011 5,581,656 5,517,511 5,491,772 5,247,579 5,226,084 and 5,195,166. Environmental responsibilities Tait Limited is an environmentally responsible company which supports waste minimization, material recovery and restrictions in the use of hazardous materials. The European Unions Waste Electrical and Electronic Equipment

(WEEE) Directive requires that this product be disposed of separately from the general waste stream when its service life is over. For more information about how to dispose of your unwanted Tait product, visit the Tait WEEE website at www.taitradio.com/weee. Please be environmentally responsible and dispose through the original supplier, or contact Tait Limited. Tait Limited also complies with the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (RoHS) Directive in the European Union. In China, we comply with the Measures for Administration of the Pollution Control of Electronic Information Products. We will comply with environmental requirements in other markets as they are introduced. 4 For your safety Before using your radio, please read the following important safety and compliance information. Radio frequency exposure information For your own safety and to ensure you comply with the Federal Communication Commissions (FCC) radio frequency (RF) exposure guidelines, please read the following information before using this radio. Using this radio You should use this radio only for work-related purposes (it is not authorized for any other use) and if you are fully aware of, and can exercise control over, your exposure to RF energy. To prevent exceeding FCC RF exposure limits, you must control the amount and duration of RF that you and other people are exposed to. It is also important that you:

Do not remove the RF Exposure label from the radio. Ensure this RF exposure information accompanies the radio when it is transferred to other users. Do not use the radio if you do not adhere to the guidelines on controlling your exposure to RF. Controlling your exposure to RF energy This radio emits radio frequency (RF) energy or radio waves primarily when calls are made. RF is a form of electromagnetic energy (as is sunlight), and there are recommended levels of maximum RF exposure. To control your exposure to RF, and comply with the RSS-210 Industry Canada maximum exposure limits for occupational/controlled environments, follow these guidelines:

For your safety 5 Do not talk (transmit) on the radio more than the rated transmit duty cycle. This is important because the radio radiates more energy when it is transmitting than when it is receiving. While you are transmitting (talking or sending data) on the radio, you must ensure that there is always a distance of 35 inches (0.9 m) between people and the antenna. This is the minimum safe distance. For 110 W mobiles, the minimum safe distance is 44 inches (1.1 m). Use the radio only with Tait-approved antennas and attachments, and make only authorized modifications to the antenna otherwise you could damage the radio and violate FCC regulations. For more information on what RF energy is and how to control your exposure to it, visit the FCC website at www.fcc.gov/oet/rfsafety/rf-faqs.html. RSS-210 Industry Canada warning statement The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit an RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from the Health Canadas website http://www.hc-sc.gc.ca. Compliance with RF energy exposure standards This two-way radio complies with these RF energy exposure standards and guidelines:

United States Federal Communications Commission, Code of Federal Regulations; 47 CFR 1.1307, 1.1310, and 2.1091. American National Standards Institute (ANSI) /

Institute of Electrical and Electronic Engineers

(IEEE) C95.1-1992. Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999 Edition. 6 For your safety This radio complies with the IEEE and ICNIRP exposure limits for occupational/controlled RF exposure environments at operating duty factors of up to 50%

talk to 50% listen. Radio frequency emissions limits in the USA Part 15 of the FCC Rules imposes RF emission limits on receivers. This radio complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. Frequency band reserved for distress beacons Frequency band 406 to 406.1 MHz is reserved for use by distress beacons. Transmissions should not be made within this frequency band. Health, safety and electromagnetic compatibility in Europe In the European Community, radio and telecommunications equipment is regulated by Directive 1999/5/EC, also known as the Radio and Telecommunications Terminal Equipment (R&TTE) directive. The requirements of this directive include protection of health and safety of users, as well as electromagnetic compatibility. Intended purpose of product This product is an FM radio transceiver. It is intended for radiocommunication in the Private Mobile Radio (PMR) or Public Access Mobile Radio (PAMR) services, to be used in all member states of the European Union (EU) and states within the European Economic Area (EEA). For your safety 7 Restrictions This product can be programmed to transmit on frequencies that are not harmonized throughout the EU/EEA, and will require a licence to operate in each member state. This product can be programmed for frequencies or emissions that may make its use illegal. Where applicable, a license must be obtained before this product is used. All license requirements must be observed. Limitations may apply to transmitter power, operating frequency, channel spacing, and emission. Declaration of conformity Brief Declarations of Conformity appear on page 2 of this booklet. To download the formal declaration of conformity, go to http://eudocs.taitradio.com/. A signed and dated paper copy of the declaration of conformity can be obtained from Tait Communications. Interference with electronic devices Some electronic devices may be prone to malfunction due to the lack of protection from RF energy that is present when your radio is transmitting. Examples of electronic devices that may be affected by RF energy are:

aircraft electronic systems vehicular electronic systems such as fuel injection, anti-skid brakes, and cruise control medical devices such as hearing aids and pacemakers medical equipment in hospitals or health care facilities. Switch off the radio before boarding an aircraft. Using your radio while in the air is not permitted. 8 For your safety Consult the manufacturer (or its representative) of any such electronic devices to determine whether electronic circuits in those devices will perform normally when the radio is transmitting. If you have a pacemaker, immediately turn off the radio if you suspect it is interfering with the pacemaker. If there is interference between your hearing aid and the radio, please discuss an alternative solution with the hearing aid manufacturer. Potentially explosive atmospheres and blasting areas Warning Turn off the radio before approaching blasting caps, a blasting area, or any area where you are instructed to turn off a two-way radio. Obey all signs and instructions. Interference with blasting operations could cause serious injury or death. Radio installation and operation in vehicles Warning Keep the radio away from airbags and airbag deployment areas. Do not install, charge, or place a radio near such areas. An activated airbag can propel a portable radio with sufficient force to cause serious injury to vehicle occupants. An airbag may not perform to specification if obstructed by a radio. Warning To avoid damage to existing wiring, airbags, fuel tanks, fuel and brake lines, or battery cables, refer to the installation guide for the radio, and to the vehicle manufacturers manual, before installing electronic equipment in the vehicle. Using a handheld microphone or a radio while driving a vehicle may violate the laws and legislation that apply in your country or state. Please check the vehicle regulations in your area. For your safety 9 Radio protection when charging the vehicle battery Always remove the fuses from the radio power cable before charging the vehicle battery, connecting a second battery, or using power from another vehicle

(e.g. when jump-starting the vehicle). Electromagnetic compatibility in European vehicles In the European Community, radio equipment fitted to automotive vehicles is regulated by Directive 72/245/

EEC and its amendments. The requirements of this directive cover the electromagnetic compatibility of electrical or electronic equipment fitted to automotive vehicles. To meet the requirements of Directive 72/245/EEC and its amendments, installation of this product in a vehicle must be performed according to the instructions provided by the vehicle manufacturer Notice Failure to install the product correctly may void the vehicles type-approval. The owner could be held responsible for any damage resulting from vehicle failure that can be attributed to RF energy interfering with the vehicle systems. Unapproved modifications or changes to radio The radio is designed to satisfy the applicable compliance regulations. Do not make modifications or changes to the radio that are not expressly approved by Tait Limited. Failure to do so could invalidate compliance requirements and void the users authority to operate the radio. 10 For your safety High radio surface temperatures Warning The bottom surface of the radio and the heatsink fins can become hot during prolonged operation. Do not touch these parts of the radio. EN 60950 requirements (25 watt mobiles) This radio complies with the European Union standard EN 60950 when operated up to the rated 33% duty cycle of two minutes transmit and four minutes receive, and with ambient temperatures of 30 C or lower. Warning Operation outside these limits may cause the external temperature of the radio to rise higher than this standard permits. 110 watt mobiles Do not place objects on the radio. The heatsink needs a clearance of at least one inch (2.5 cm) and a free flow of air. For your safety 11 1 About this guide This users guide provides information about TM9300 and TM9400 mobile radios. If your radio does not operate as you expect, contact your radio provider for assistance. Safety warnings used in this guide Within this users guide, the following warnings are used to alert you to important safety information:

Warning This alert is used when there is a hazardous situation which, if not avoided, could result in death or serious injury. Caution This alert is used when there is a hazardous situation which, if not avoided, could result in minor or moderate injury. Notice This alert is used to highlight information that is required to ensure procedures are performed correctly. Incorrectly performed procedures could result in equipment damage or malfunction. This icon is used to draw your attention to information that may improve your understanding of the equipment or procedure. Related documentation The following documentation is also available for your Tait radio, which you can access from the Tait Technical Support website (http://support.taitradio.com):

Safety and Compliance Informationsupplied with each radio. (The same information is included in this users guide.) Installation Guidecovers installing the TM9300/

TM9400 mobile radios, microphones, antennas, emergency switches, and external alert devices. Accessory installation instructionsmay be supplied with an accessory. 12 About this guide 2 Getting started This section describes your radios controls and indicators. This section covers:

About your digital radio About the radio controls Understanding the radio display Understanding the radio indicators Using function keys to access frequently used features Navigating the radios menus Locating a menu Getting started 13 About your digital radio Your digital radio may have some channels programmed as either analog or dual mode. Dual mode channels are able to receive both digital and analog calls. You may notice differences between your radios analog and digital channels in terms of:

static noise in low signal areas, and radio coverage in marginal reception areas. Lack of static noise On digital channels there is no static noise, even in low signal areas. This lack of static is because your digital radio removes the noise from the call, so that you hear only clear voice. Coverage With analog channels, the background noise in a call gets progressively worse when you are in fringe areas or even slightly outside normal coverage areas. With digital channels, a call remains clear and then drops off quickly at the border of a coverage area. The reason for this is that a digital call is either received or it isn't. 14 Getting started About the radio controls The radio controls are the PTT key, volume control, on /

off key, scroll keys, selection keys and function keys. Some keys have functions assigned to both short and long key presses:

a short key press is less than one second, and a long key press is more than one second. The radio controls and their functions are described in the following sections. PTT key

(press-to-talk) microphone on/off key volume control microphone socket function keys 1 to 4 left selection key radio status LEDs green red orange display speaker scroll keys right selection key Name PTT key Function Press and hold to transmit and release to listen Volume control Rotate to change the speaker volume On/off key Left and right selection keys Scroll keys Turn the radio on or off with a long press Action determined by the text above the selection key Scroll up and down through a list of menu options, scroll left and right in messages, or select the Quick Access menu Emergency key Activates emergency mode Function keys Programmed for frequently used options Getting started 15 About the keypad microphone Your radio may have a keypad microphone installed. The keypad microphone has a PTT key as well as alphanumeric keys, two scroll keys, and left and right selection keys. The PTT key, the scroll keys and the selection keys all work in the same way as those on the radio control head (see About the radio controls on page 15). microphone PTT key

(press-to-talk) left selection key alphanumeric keys right selection key scroll keys 16 Getting started Understanding the radio display The messages and icons you see on your radio display depend on the mode in which your radio is operating and the way it is programmed. Radio display icons These are some of the icons you may see on your radio display:

Icon Meaning Scanning: your radio is monitoring a group of channels or talkgroups for activity Scanning: your radio is monitoring a group of channels or talkgroups for activity, and the currently selected channel or talkgroup is a member of the scan group External alert: external alert is turned on Silent operation: your radios audible tones have been turned off Low-power transmit: your radio is set to transmit on low power Transmit: your radio is transmitting Headset connected: there is a wireless headset connected to your radio Flashing: your radio is attempting to connect to a headset, or the headset connection has been lost Scrambler: the voice-inversion scrambler is turned on Zone: this letter represents the zone in which your radio is operating, where A is zone 1, Z is zone 26 (for example, K represents zone 11) Signal strength indicator: the more bars, the stronger the signal being received by the radio Scrolling: you can use or access a Quick Reference menu or to move through a list, Getting started 17 Meaning Icon Conventional mode icons Monitor or squelch override: monitor or squelch override is turned on Repeater talkaround: your radio is operating in repeater talkaround mode, or you are on a simplex channel Trunked mode icons Call queuing: call queuing is turned on Call queuing: there are calls in the call queue Service: your radio is operating on a DMR or MPT trunked network Flashing: your radio is attempting to access a trunked network Trunking: your radio has established a call and you are now able to speak to the other party 18 Getting started Understanding the radio indicators The status LED indicators and the radios audible tonestogether with the radio displayall combine to give you information about the state of your radio. The most common way the indicators work is described in the following sections. Notice The way these indicators behave may be affected by the way your radio is programmed. Status indicators red green orange status LEDs Color Red

(transmit) Green

(receive) orange

(scanning) Meaning Glowing: your radio is transmitting Flashing: your transmit timer is about to expire Glowing: the current channel is busy Flashing: you have received a call or monitor is active Glowing: your radio is scanning a group of channels for activity Flashing: your radio has detected activity on a channel, and has halted on this channel Getting started 19 Audible tones The radio uses audible tones to alert you to its status:

Radio controls and keypress tonesthe tones and beeps you hear when you press your radios keys or use the controls. Incoming call tonewhen the radio is receiving a call. Notice If quiet or silent mode is turned on, you will not hear any alert tones. Some of the more common audible tones are described below:

Tone Meaning One short beep Valid keypress: the action you have attempted is permitted Function activated: a function has been turned on (using either the Main menu or a function key) One long, low-

pitched beep Invalid keypress: the action you have attempted is not permitted Transmission inhibited: you have attempted to transmit, but for some reason you cannot make a call at this time One short, low-

pitched beep Function deactivated: a function has been turned off (using either the Main menu or a function key) Two short beeps Radio turned on: the radio is powered on and ready to use 20 Getting started Using function keys to access frequently used features The function keys provide access to some of the features you use most often. These features are assigned to the function keys when the radio is programmed. Some keys may have a feature associated with both a short key press and a long key press. Channel 12 Zone 11 Talkgr Menu function keys Viewing the function key settings Use the Main menu to check the features assigned to your radios function keys:

1 Press Menu and select Radio settings > Radio info

> Key settings. 2 In the Key Settings menu, scroll through the list of function keys. 3 Press Select to view details of the function associated with a particular function key. The example shown is for a function key programmed to turn backlighting on and off. Backlighting toggle Back OK 4 Press the left or right selection key to return to the menu. Getting started 21 Navigating the radios menus Your radio has a number of menus, each containing lists or submenus. The menus available depend on the way your radio is programmed. Using the Main menu To access the Main menu, press the right selection key whenever Menu appears above it. Channel 12 Zone 11 Menu Use the scroll keys to move through the menu list. Main menu Zones Address book Back Select When the menu you want is highlighted, press Select to open the menu you have chosen. Tip: To quickly exit the menu system, press and hold the left selection key when the word Cancel or Back appears above it. Accessing frequently used menus Depending on how your radio is programmed, you may have two different Quick Access menus. One Quick Access menu is displayed when you press a scroll key, and the other when you press the left selection key. These give you easy access to the menus you use most often. 22 Getting started Using the scroll key Quick Access menu There are two ways to use this Quick Access menu:

Use the scroll keys to scroll through a list of zones or channels. Press the scroll keys and the Quick Access menu appears. In this example, the Channels menu is the Quick Access menu. Use the scroll keys to go directly to the Channels menu. Channel 12 Zone 11 Menu The Channels menu, with a list of your available channels, is now displayed. Channels Channel 1 Channel 2 Cancel Select Using the left selection key Quick Access menu The text above the left selection key corresponds to the Quick Access menu, for example, Zones. To use this Quick Access menu:

Press the left selection key and the associated menu appears. Channel 12 Zone 11 Zones Menu Getting started 23 Locating a menu The following diagrams shows the menus and submenus that may be programmed for your radio, in either conventional or trunked mode. Main menu (conventional mode) Display settings Radio info Backlight level Backlighting Contrast adjust RSSI Key settings Multi head info Version info Customer info Serial number Radio updates Update now Undo last update Advanced services Program groups Set scan key GPS info Change mode Channels Zones Address book Local calls Set status Dial radio call Dial patch call Radio settings Functions Scrambler Lock radio Low power tx Monitor Squelch oride VOX VOX sensitivity Repeater Talkaround Call settings Ignore 2-tone Alert settings External alert Indicator level Keypress tones Quiet operation Silent operation 24 Getting started Main menu (trunked mode) Preset calls Set zone Set workgroup Go to homegroup Scanning Send Status Text message Preset message Edit message New message Dispatcher call Broadcast call Send group Send to preset Send to dialed Conference call Send group Send to preset Send to dialed Priority call Send dispatcher Send to preset Send to dialed Emergency call Send dispatcher Send to preset Send to dialed Group select Edit groups Set homegroup Subscribe all Unsubscribe all Radio settings Functions Scrambler Lock radio VOX VOX sensitivity Call settings Call queuing Do not disturb Alert settings Display settings External alert Indicator level Keypress tones Quiet operation Silent operation Backlight level Backlighting Contrast adjust Channel display RSSI Trunked identity Key settings Multi head info Version info Customer info Serial number Radio info Radio updates Update now Undo last update Call groups GPS info Change network Change mode Diagnostics Getting started 25 3 Basic operation This section describes the basic operation of your radio. This section covers:

Turning the radio on and off Adjusting the speaker volume Locking and unlocking the keypad Changing your operating mode Making and receiving calls 26 Basic operation Turning the radio on and off Long press the on/off key to turn the radio either on or off. volume control on/off key When the radio is first turned on, the red, green, and orange LEDs flash briefly, and the radio gives two short beeps. A brief message may appear on the display. Security lock on power-up feature Your radio may be automatically locked each time it is powered-up. If the message Enter PIN appears in the display, enter your assigned PIN (personal identification number). See Unlocking the radio. Locking the radio 1 Press Menu and select Radio settings > Functions

> Lock radio. (Depending on how your radio is programmed, you may be able to press a function key to turn radio lock on and off.) 2 Scroll to either On or Off and press Select. (The current setting is highlighted.) The radio is now locked and the message Enter PIN appears in the display. Unlocking the radio To unlock your radio, use the unlock sequence you have been given. (This is a pre-programmed sequence of four keys.) The radio remains locked until the correct sequence of keys is pressed. If you forget the unlock sequence or you do not know it, contact your radio provider for assistance. Basic operation 27 Adjusting the speaker volume Rotate the power/volume control clockwise to increase the speaker volume and counterclockwise to decrease the volume. The raised dot indicates the current volume setting. Notice The volume control also changes the volume level of the radios audible indicators. Locking and unlocking the keypad The keypad lock feature prevents you from pressing a key accidentally. The number of keys that are locked depends on the way your radio is programmed. If you receive a call while the keypad is locked, press any key to answer. To lock the keypad:

Press and hold the right selection key for about one second. The message Keypad locked briefly appears in the display, and Unlock appears above the left selection key, in place of Menu. When any of the locked keys are pressed, the message Keypad lock active appears. To unlock the keypad:

Press and hold the right selection key for about one second. 28 Basic operation Changing your operating mode The way your radio performs basic functions, such as sending and receiving calls, depends on the operating mode of your network. The two operating modes that are available on your radio are:

conventional mode, and trunked mode. To change your operating mode:

1 Press Menu and select Change mode. (Depending on how your radio is programmed, you may be able to press a function key to change mode.) 2 Select Yes to confirm your selection, and your radio now shows the default display for either conventional of trunked mode. Basic operation 29 Making and receiving calls Conventional mode Making a call 1 Select the required channel or scan group. You may need to select the zone you want first, then select the channel or group from that zone. 2 Check that the channel is clear. If the green LED is glowing, the channel is busy and you may not be able to transmit. 3 Once the channel is clear (the green LED is off), lift the microphone off the microphone clip. 4 Hold the microphone about 2 inches (5cm) from your mouth. 5 Press and hold the PTT key to transmit. 6 Speak clearly into the microphone and release the PTT key when you have finished talking. While you are transmitting, the red LED glows and the transmit icon appears in the display. Receiving a call When there is valid activity on your radios currently selected channel or group, the radio then unmutes and you can hear the call. If the incoming call contains special signalling that matches the signalling programmed for your radio, the green LED flashes and your radio may give a ringing tone. 30 Basic operation Trunked mode Making a call 1 Select a preset call from your list of preset calls, and select Send. Alternatively, you may be able to dial the call using your keypad microphone. While the call is being set up, you can select Clear to cancel the call. 2 Once the called party answers, lift the microphone off the microphone clip. 3 Hold the microphone about 2 inches (5cm) from your mouth. 4 Press and hold the PTT key to transmit. 5 Speak clearly into the microphone and release the PTT key when you have finished talking. While you are transmitting, the red LED glows and the transmit icon appears in the display. Receiving a call When you receive a call, your radio displays the callers identity and either automatically accepts the call, or waits for you to accept the call. Once the GO symbol appears, you can proceed with the call. Limiting call time Your radio may limit the amount of time you can talk

(transmit) continuously. This is known as the transmit timer or time-out timer and allows other radio users to make calls on that channel. The radio warns you before the transmit timer expires by beeping three times. The red status LED flashes and the message Transmit timeout imminent appears in the display. Basic operation 31 4 Troubleshooting This section describes troubleshooting procedures and basic maintenance. This section covers:

Troubleshooting When your radio wont turn on Checking the version of your radio Removing the microphone General care Cleaning the radio 34 Troubleshooting About troubleshooting If you are experiencing difficulty operating your radio, you may find the following sections helpful. Consult your radio provider for assistance, if necessary. When your radio wont turn on If the red, green and orange LEDs on the control head do not light up when the radio is turned on, it is probable that power is not reaching the radio. Check the following:

Is the power connector firmly plugged into the rear of the radio?

Are the in-line fuses in good condition?

Is the power cable securely connected to the vehicle battery or power supply?

If all appears to be in order, but your radio still fails to operate properly, contact your radio provider for further assistance. Troubleshooting 35 Identifying the radios audible tones The radios audible tones can help you identify a potential problem:

Audible tone Meaning One short, high-

pitched beep Two short beeps The radio has been made inoperable

(stunned or inhibited) by your service provider. The radio has been made operable

(revived or uninhibited) by your service provider. Two low-pitched beeps The radios temperature is high. (The radio will continue to operate.) Two high-pitched beeps The radios temperature is in the very high range and all calls will now be at low power. If the radios temperature rises above this range, calls will be inhibited. Turn off the radio and allow it to cool down. Continuous low-

pitched tone Radio system error: a system error has occurred and the radio may be inoperable. COntact your radio provider. 36 Troubleshooting Checking the version of your radio Your radio provider may ask you for the hardware and firmware version of your radio, for troubleshooting purposes. Using the Main menu 1 Press Menu and select Radio info > Version info. 2 Scroll to the version information you want to view and press Select. Using the PTT key Hold down the PTT key and turn on the radio. The firmware and hardware versions, and your radios frequency band is briefly displayed. Removing the microphone Notice For information on installing or removing your radio from a vehicle, refer to the TM9300/TM9400 Installation Guide. 1 Using your thumb or forefinger, lift up one of the corners of the microphone grommet and firmly (but gently) pull that corner until the seal comes away from the cavity. microphone grommet Caution Remove the grommet carefully as it serves two important functions. Firstly, it prevents damage to the microphone socket due to movement of the microphone cord, and secondly, it ensures that the control head is sealed against water, dust, and other environmental hazards. 2 Repeat to expose another corner. 3 Pull the exposed corners back and slide the grommet up the cable to reveal the microphone plug. 4 Remove the plug from the microphone socket. Troubleshooting 37 General care Your radio requires no regular maintenance other than ensuring that all the cables and connections are secure, and that no damage has occurred to the antenna or wiring. To prevent permanent damage to the radio cover, do not allow the radio to come into contact with detergents, alcohol, aerosol sprays or petroleum-based products. Cleaning the radio If you need to clean the radio cover, use a cloth dampened with clean water. Do not immerse the radio in fluids. 38 Troubleshooting Index A alert tones 20 see also audible tones antenna safe distance, from antenna 6 audible tones meaning of 36 types of 20 C calls permitted length of 31 care, of radio 38 cleaning radio 38 compliance information 5 D digital radio coverage 14 lack of static noise 14 display icons 17 distress beacons, frequency band reserved for 7 documentation, related 12 E exposure, to RF 5 F firmware version, identifying 37 frequency band, reserved for distress beacons 7 function key settings 21 G green LED 19 grommet functions of 37 removing 37 H hardware version, identifying 37 I incoming call tone. See audible tones invalid keypress beep 20 K key press long and short, explained 15 keypad microphone 16 keypress invalid 20 tones. See audible tones. L long key press 15 M Main menu accessing 22 exiting quickly 22 manuals, related 12 menus accessing 22 quick access 22, 23 Index 39 S safety information 5 warnings used in users guide 12 scrolling indicator 17 short key press 15 speaker volume, adjusting 28 T time-out timer 31 transmission time, limited 31 transmit timer 31 troubleshooting 35 U unlocking the radio 27 V Valid 20 version information, of radio 37 volume, changing 28 W warning tones. See audible tones microphone removing 37 microphone, keypad 16 monitor radio icon for 18 O on/off key 27 orange LED 19 P power up radio 27 Q quick access menus 22, 23 R radio maintenance 38 turning on and off 27 unlocking 27 version 37 radio controls 15 radio frequency (RF) energy causing electronic devices to malfunction 8 compliance with exposure standards 6 controlling exposure to 5 radio, not turning on 35 red LED 19 related documentation 12 repeater talkaround radio display icon for 18 RF, exposure to 5 40 Index Tait Software Licence Agreement This Software License Agreement

("Agreement") is between you (Licensee) and Tait Limited (Tait"). By using any of the Software items embedded and pre-loaded in the related Tait Designated Product, included on CD, downloaded from the Tait website, or provided in any other form, you agree to be bound by the terms of this Agreement. If you do not agree to the terms of this Agreement, do not install or use any of the Software. If you install or use any of the Software, that will be deemed to be acceptance of the terms of this Agreement. For good and valuable consideration, the parties agree as follows:

SECTION 1 DEFINITIONS Confidential Information means all or any information supplied to or received by Licensee from Tait, whether before or after installation or use and whether directly or indirectly pertaining to the Software and Documentation supplied by Tait, including without limitation all information relating to the Designated Products, hardware, software; copyright, design registrations, trademarks; operations, processes, and related business affairs of Tait; and including any other goods or property supplied by Tait to Licensee pursuant to the terms of this Agreement. Designated Products means products provided by Tait to Licensee with which or for which the Software and Documentation is licensed for use. Documentation means product and software documentation that specifies technical and performance features and capabilities; user, operation, and training manuals for the Software; and all physical or electronic media upon which such information is provided. Executable Code means Software in a form that can be run in a computer and typically refers to machine language, which is comprised of native instructions the computer carries out in hardware. Executable code may also refer to programs written in interpreted languages that require additional software to actually execute. Intellectual Property Rights and Intellectual Property mean the following or their substantial equivalents or counterparts, recognized by or through action before any governmental authority in any jurisdiction throughout the world and including, but not limited to all rights in patents, patent applications, inventions, copyrights, trademarks, trade secrets, trade names, and other proprietary rights in or relating to the Software and Documentation;

including any adaptations, corrections, de-

compilations, disassemblies, emulations, enhancements fixes, modifications, translations and updates to or derivative works from, the Software or Documentation, whether made by Tait or another party, or any improvements that result from Tait processes or, provision of information services. Licensee means any individual or entity that has accepted the terms of this License. Open Source Software means software with freely obtainable source code and license for modification, or permission for free distribution. Open Source Software License means the terms or conditions under which the Open Source Software is licensed. Person means any individual, partnership, corporation, association, joint stock company, trust, joint venture, limited liability company, governmental authority, sole proprietorship, or other form of legal entity recognized by a governmental authority. Security Vulnerability means any flaw or weakness in system security procedures, design, implementation, or internal controls that if exercised (accidentally triggered or intentionally exploited) could result in a security breach such that data is compromised, manipulated, or stolen, or a system is damaged. Software (i) means proprietary software in executable code format, and adaptations, translations, de-compilations, disassemblies, emulations, or derivative works of such software; (ii) means any modifications, Tait Software Licence Agreement 41 enhancements, new versions and new releases of the software provided by Tait; and

(iii) may contain one or more items of software owned by a third-party supplier. The term "Software" does not include any third-party software provided under separate license or not licensable under the terms of this Agreement. Source Code means software expressed in human readable language necessary for understanding, maintaining, modifying, correcting, and enhancing any software referred to in this Agreement and includes all states of that software prior to its compilation into an executable programme. Tait means Tait Limited and includes its Affiliates. SECTION 2 SCOPE This Agreement contains the terms and conditions of the license Tait is providing to Licensee, and of Licensees use of the Software and Documentation. Tait and Licensee enter into this Agreement in connection with Tait delivery of certain proprietary Software and/or products containing embedded or pre-loaded proprietary Software. SECTION 3 GRANT OF LICENSE 3.1. Subject to the provisions of this Agreement and the payment of applicable license fees, Tait grants to Licensee a personal, limited, non-transferable (except as permitted in Section 7), and non-exclusive license to use the Software in executable code form, and the Documentation, solely in connection with Licensee's use of the Designated Products for the useful life of the Designated Products. This Agreement does not grant any rights to source code. 3.2. If the Software licensed under this Agreement contains or is derived from Open Source Software, the terms and conditions governing the use of such Open Source Software are in the Open Source Software Licenses of the copyright owner and not in this Agreement. If there is a conflict between the terms and conditions of this Agreement and the terms and conditions of the any applicable Open Source Software Licenses, the terms and conditions of the Open Source Software Licenses will take precedence. For information about Open Source 42 Tait Software Licence Agreement Components contained in Tait products and the related Open Source licenses, see:

http://support.taitradio.com/go/opensource SECTION 4 LIMITATIONS ON USE 4.1. Licensee may use the Software only for Licensee's internal business purposes and only in accordance with the Documentation. Any other use of the Software is strictly prohibited. Without limiting the general nature of these restrictions, Licensee will not make the Software available for use by third parties on a "time sharing," "application service provider," "service bureau" basis, or for any other similar commercial rental or sharing arrangement. 4.2. Licensee will not, and will not directly or indirectly allow or enable any third party to:

(i) reverse engineer, disassemble, extract components, decompile, reprogram, or otherwise reduce the Software or any portion thereof to a human perceptible form or otherwise attempt to recreate the source code; (ii) modify, adapt, create derivative works of, or merge the Software; (iii) copy, reproduce, distribute, lend, or lease the Software or Documentation to any third party; (iv) grant any sublicense or other rights in the Software or Documentation to any third party; (v) take any action that would cause the Software or Documentation to be placed in the public domain; (vi) remove, or in any way alter or obscure any copyright notice or other notice of Tait or third-party licensors proprietary rights; (vii) provide, copy, transmit, disclose, divulge or make the Software or Documentation available to, or permit the use of the Software by, any third party or on any machine except as expressly authorized by this Agreement; or (viii) use, or permit the use of, the Software in a manner that would result in the production of a copy of the Software by any means whatsoever other than what is permitted in this Agreement. Licensee may make one copy of the Software to be used solely for archival, back-up, or disaster recovery purposes;

provided that Licensee may not operate that copy of the Software at the same time as the original Software is being operated. Licensee may make as many copies of the Documentation as it may reasonably require for the internal use of the Software. 4.3. Unless otherwise authorized by Tait in writing, Licensee will not, and will not enable or allow any third party to: (i) install a copy of the Software on more than one unit of a Designated Product; or (ii) copy or transfer Software installed on one unit of a Designated Product to any other device. Licensee may temporarily transfer Software installed on a Designated Product to another device if the Designated Product is inoperable or malfunctioning. Temporary transfer of the Software to another device must be discontinued when the original Designated Product is returned to operation and the Software must be removed from the other device. 4.4. Licensee will maintain, during the term of this Agreement and for a period of two years thereafter, accurate records relating to this license grant to verify compliance with this Agreement. Tait, or a third party nominated by Tait, may inspect Licensees premises, books and records, upon reasonable prior notice to Licensee, during Licensees normal business hours and subject to Licensee's facility and security regulations. Tait is responsible for the payment of all expenses and costs of the inspection, provided that Licensee shall indemnify Tait for all costs (including audit costs and legal costs on a solicitor client basis) if Licensee has breached the terms of this Agreement. Any information obtained by Tait during the course of the inspection will be kept in strict confidence by Tait and used solely for the purpose of verifying Licensee's compliance with the terms of this Agreement. SECTION 5 OWNERSHIP AND TITLE Tait, its licensors, and its suppliers retain all of their Intellectual Property Rights in and to the Software and Documentation, in any form. No rights are granted to Licensee under this Agreement by implication, estoppel or otherwise, except for those rights which are expressly granted to Licensee in this Agreement. All Intellectual Property developed, originated, or prepared by Tait in connection with providing the Software, Designated Products, Documentation, or related services, remains vested exclusively in Tait, and Licensee will not have any shared development or other Intellectual Property Rights. SECTION 6 LIMITED WARRANTY;

DISCLAIMER OF WARRANTY 6.1. The commencement date and the term of the Software warranty will be a period of one (1) year from Tait shipment of the Software. If Licensee is not in breach of any obligations under this Agreement, Tait warrants that the unmodified Software, when used properly and in accordance with the Documentation and this Agreement, will be free from a reproducible defect that eliminates the functionality or successful operation of a feature critical to the primary functionality or successful operation of the Software. Whether a defect has occurred will be determined solely by Tait. Tait does not warrant that Licensees use of the Software or the Designated Products will be uninterrupted, error-free, completely free of Security Vulnerabilities, or that the Software or the Designated Products will meet Licensees particular requirements. Tait makes no representations or warranties with respect to any third-party software included in the Software. 6.2 Tait sole obligation to Licensee, and Licensees exclusive remedy under this warranty, is to use reasonable efforts to remedy any material Software defect covered by this warranty. These efforts will involve either replacing the media or attempting to correct significant, demonstrable program or documentation errors or Security Vulnerabilities. If Tait cannot correct the defect within a reasonable time, then at Tait option, Tait will replace the defective Software with functionally equivalent Software, license to Licensee substitute Software which will accomplish the same objective, or terminate the license and refund Licensees paid license fee. If Tait investigation of the perceived defect reveals that no such defect in fact exists, Tait may recover its costs in respect of such investigation from Licensee. 6.3. Tait disclaims any and all other warranties relating to the Software or Documentation other than the express warranties set forth in this Section 6. Warranties in Section 6 are in lieu of all other warranties whether express or implied, oral or written, and including without limitation any and all implied warranties of condition, Tait Software Licence Agreement 43 title, non-infringement, merchantability, or fitness for a particular purpose or use by Licensee (whether Tait knows, has reason to know, has been advised of, or is otherwise aware of any such purpose or use), whether arising by law, by reason of custom or usage of trade, or by course of dealing. In addition, Tait disclaims any warranty to any person other than Licensee with respect to the Software or Documentation. SECTION 7 TRANSFERS 7.1. Licensee will not transfer the Software or Documentation to any third party without specific prior written consent from Tait. Tait may withhold such consent or at its own discretion make the consent conditional upon the transferee paying applicable license fees and agreeing to be bound by this Agreement. 7.2. In the case of a value-added reseller or distributor of Tait Designated Products, the consent referred to in Section 7.1 may be contained in a Tait Reseller or Tait Distributor Agreement. 7.3. If the Designated Products are Tait vehicle-mounted mobile products or hand-

carried portable radio products and Licensee transfers ownership of the Tait mobile or portable radio products to a third party, Licensee may assign its right to use the Software which is embedded in or furnished for use with the radio products and the related Documentation; provided that Licensee transfers all copies of the Software and Documentation to the transferee. 7.4. For the avoidance of any doubt, Section 7.3 excludes TaitNet Infrastructure, or the products listed at any time under network products at: http://www.taitradio.com. 7.5. If Licensee, as a contractor or subcontractor (integrator), is purchasing Tait Designated Products and licensing Software not for its own internal use but for end use only by a Customer, the Licensee may transfer such Software, but only if a) Licensee transfers all copies of such Software and the related Documentation to the transferee and b) Licensee has first obtained from its Customer (and, if Licensee is acting as a subcontractor, from the interim transferee(s) and from the ultimate end user sub license) an enforceable sublicense agreement that 44 Tait Software Licence Agreement prohibits any other transfer and that contains restrictions substantially identical to the terms set forth in this Software License Agreement. Except as stated in the foregoing, Licensee and any transferee(s) authorised by this Section may not otherwise transfer or make available any Tait Software to any third party nor permit any party to do so. Licensee will, on request, make available evidence reasonably satisfactory to Tait demonstrating compliance with all the foregoing. SECTION 8 TERM AND TERMINATION 8.1. Licensees right to use the Software and Documentation will commence when the Designated Products are supplied by Tait to Licensee and will continue for the life of the Designated Products with which or for which the Software and Documentation are supplied, unless Licensee breaches this Agreement, in which case this Agreement and Licensee's right to use the Software and Documentation may be terminated immediately upon notice by Tait. 8.2. Within thirty (30) days after termination of this Agreement, Licensee must certify in writing to Tait that all copies of the Software have been removed or deleted from the Designated Products and that all copies of the Software and Documentation have been returned to Tait or destroyed by Licensee and are no longer in use by Licensee. 8.3. Licensee acknowledges that Tait made a considerable investment of resources in the development, marketing, and distribution of the Software and Documentation and that Licensee's breach of this Agreement will result in irreparable harm to Tait for which monetary damages would be inadequate. If Licensee breaches this Agreement, Tait may terminate this Agreement and be entitled to all available remedies at law or in equity including immediate injunctive relief and repossession of all non-embedded Software and associated Documentation. Licensee shall pay all Tait costs (on an indemnity basis) for the enforcement of the terms of this Agreement. SECTION 9 CONFIDENTIALITY Licensee acknowledges that the Software and Documentation contain proprietary and Confidential Information valuable to Tait and are Tait trade secrets, and Licensee agrees to respect the confidentiality of the information contained in the Software and Documentation. SECTION 10 LIMITATION OF LIABILITY 10.1. In no circumstances shall Tait be under any liability to Licensee, or any other person whatsoever, whether in Tort (including negligence), Contract (except as expressly provided in this Agreement), Equity, under any Statute, or otherwise at law for any losses or damages whether general, special, exemplary, punitive, direct, indirect, or consequential arising out of or in connection with any use or inability of using the Software. 10.2. Licensees sole remedy against Tait will be limited to breach of contract and Tait sole and total liability for any such claim shall be limited at the option of Tait to the repair or replacement of the Software or the refund of the purchase price of the Software. SECTION 11 GENERAL 11.1. COPYRIGHT NOTICES. The existence of a copyright notice on the Software will not be construed as an admission or presumption of publication of the Software or public disclosure of any trade secrets associated with the Software. 11.2. COMPLIANCE WITH LAWS. Licensee acknowledges that the Software may be subject to the laws and regulations of the jurisdiction covering the supply of the Designated Products and will comply with all applicable laws and regulations, including export laws and regulations, of that country. 11.3. ASSIGNMENTS AND SUBCONTRACTING. Tait may assign its rights or subcontract its obligations under this Agreement, or encumber or sell its rights in any Software, without prior notice to, or consent of, Licensee. 11.4. GOVERNING LAW. This Agreement shall be subject to and construed in accordance with New Zealand law and disputes between the parties concerning the provisions hereof shall be determined by the New Zealand Courts of Law. Provided however Tait may at its election bring proceedings for breach of the terms hereof or for the enforcement of any judgment in relation to a breach of the terms hereof in any jurisdiction Tait considers fit for the purpose of ensuring compliance with the terms hereof or obtaining relief for breach of the terms hereof. 11.5. THIRD-PARTY BENEFICIARIES. This Agreement is entered into solely for the benefit of Tait and Licensee. No third party has the right to make any claim or assert any right under this Agreement, and no third party is deemed a beneficiary of this Agreement. Notwithstanding the foregoing, any licensor or supplier of third-party software included in the Software will be a direct and intended third-party beneficiary of this Agreement. 11.6. SURVIVAL. Sections 4, 5, 6.3, 7, 8, 9, 10, and 11 survive the termination of this Agreement. 11.7. ORDER OF PRECEDENCE. In the event of inconsistencies between this Agreement and any other Agreement between the parties, the parties agree that, with respect to the specific subject matter of this Agreement, this Agreement prevails. 11.8. SECURITY. Tait uses reasonable means in the design and writing of its own Software and the acquisition of third-party Software in order to limit Security Vulnerabilities. While no software can be guaranteed to be free from Security Vulnerabilities, if a Security Vulnerability is discovered, Tait will take the steps specified in Section 6 of this Agreement. 11.9. EXPORT. Licensee will not transfer, directly or indirectly, any Designated Product, Documentation or Software furnished hereunder or the direct product of such Documentation or Software to any country for which New Zealand or any other applicable country requires an export license or other governmental approval without first obtaining such license or approval. 11.10. SEVERABILITY. In the event that any part or parts of this Agreement shall be held illegal or null and void by any court or administrative body of competent jurisdiction, such determination shall not affect the remaining terms which shall remain in full force and effect as if such part or parts held to be illegal or void had not Tait Software Licence Agreement 45 been included in this Agreement. Tait may replace the invalid or unenforceable provision with a valid and enforceable provision that achieves the original intent and economic effect of this Agreement. 11.11. CONSUMER GUARANTEES. Licensee acknowledges that the licenses supplied in terms of this agreement are supplied to Licensee in business, and that the guarantees and other provisions of prevailing consumer protection legislation shall not apply. 11.12. WHOLE AGREEMENT. Licensee acknowledges that it has read this Agreement, understands it and agrees to be bound by its terms and conditions. Licensee also agrees that, subject only to the express terms of any other agreement between Tait and Licensee to the contrary, this is the complete and exclusive statement of the Agreement between it and Tait in relation to the Software. This Agreement supersedes any proposal or prior agreement, oral or written, and any other communications between Licensee and Tait relating to the Software and the Designated Products. 46 Tait Software Licence Agreement