1 Your mobile ................... 1.1 Keys and connectors Table of contents Your mobile ......................................................................................................... 3 1 Getting started ................................................................................................... 8 2 Making a call ........................................................................................................ 9 3 Messaging ........................................................................................................... 10 4 Contacts ............................................................................................................. 12 5 Call log ................................................................................................................ 12 6 Media ................................................................................................................... 13 7 Files...................................................................................................................... 14 8 Browser .............................................................................................................. 15 9 Applications ...................................................................................................... 16 10 Tools .................................................................................................................... 17 11 12 Settings ............................................................................................................... 18 13 Making the most of your mobile .................................................................. 19 2067X Quick Start Guide Thank you for buying the ALCATEL 2067X. We hope you will enjoy your high-quality mobile communication experience. For more information about how to use the cellphone, please go to www.alcatelonetouch.com to download the complete user manual. Moreover, from the website you can also consult FAQ, realize software upgrade, etc. This product meets applicable national SAR limits of 1.6 W/kg. The specific maximum SAR values can be found in the RADIOWAVES section of this user guide. When carrying the product or using it while worn on your body, either use an approved accessory such as a holster or otherwise maintain a distance of 10 mm from the body to ensure compliance with RF exposure requirements. Note that the product may be transmitting even if you are not making a phone call. Left softkey Send key Navigation key/
OK key Right softkey End key Delete key www.sar-tick.com English - CJB34M0ALAAA PROTECT YOUR HEARING To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use. 4 Messaging .............. 4.1 Access You may access this menu using the following options:
Access from the main menu by selecting "Messaging". 4.3 Write message You can select "Messaging\New message" from the main menu or access from shortcut to write text/multimedia message. One or more recipients can be added from contact list and you can remove a recipient by pressing the Delete key. Press the key and select
"More" to multi-choice recipients from Contacts. An SMS will be converted to MMS automatically when images, videos, audio, slides or attachments are inserted; Subject, CC/BCC/email address is added; or the message contains more than 8 pages of text. Select require. from shortcut bar, and then enter the sub-menu you When you access "Messaging", you can switch between SMS/MMS and Email by the navigation key. 4.2 Conversational On (Off) mode In conversational on mode, you can view chat history in chronological order. In conversational off mode, you may have access to the following folders: Inbox, Outbox, Sent, Drafts, Voicemail, Broadcast SMS, Empty folder, Archive, Templates and Settings. Conversational view mode is set as default. You may switch to conventional mode by selecting "Settings\Switch view mode". The following instructions are based on conversational mode. An SMS message of more than a certain number of characters (the number of characters depends on your language) will be charged as several SMS. An MMS message containing photos and/or sounds may also be billed as more than one message. Specific letters
(accent) will increase the size of the SMS. 4.4 Email Your phone has an email client with the settings pre-defined for a few popular email services like Gmail, Yahoo, etc. Besides this, you can set up other POP3 or IMAP4 email accounts that you may be using. Headset connector Camera key Volume key micro-USB connector 5 Contacts ................. 5.1 Accessing your contacts You can access this function by selecting "Contacts" from the main menu. 5.2 Adding a contact You can add a new contact to phone or SIM card by selecting "Add new contact". 6 Call log ..................... 6.1 Access You can access the function using the following options:
Select Press Select from main menu key from Home screen from shortcut bar, and then enter the sub-menu you require. 6.2 Available options When you press "Options", you can have access to Send message, Call, Missed calls, Edit before call, Delete, etc. Navigation key (1) Press to go left/right/up/down Press to access function UP: Call log DOWN: Contacts LEFT (2): Tools RIGHT (2): Media OK key Press to confirm an option Pick up/Send a call Enter Call log Press: End a call Return to the Home screen Press and hold: Power on/off Press: Delete characters in Edit mode Press: Dial "#"
Press and hold: Vibrate alert In Edit mode Press: Switch between ABC/Abc/abc Press and hold: Switch between Multi-Tap/Smart Press: Dial "1"
Press and hold: Access your voicemail In Edit mode Press: Input "1"
Input frequently-used symbols Press: Dial "*"
In Edit mode Press: change input method Press and hold: Access the Symbols table Press: Dial "0"
Press and hold: Switch between "+/P/W"
In Edit mode Press: Enter a space Press and hold: Input "0"
Press: Take a picture Press and hold: Access Camera Press: Volume up/down In Camera mode Press: Zoom in/out In music playing mode Press and hold: Volume up/down In Radio mode Press and hold: Volume up/down In Calendar mode Press: Previous/Next month Incoming call (Clamshell close) Press: Mute Press and hold: End Alarm beep (Clamshell close) Press: Snooze Press and hold: Stop 1.2 Status bar icons (1) Battery charge level Vibrate alert: your phone vibrates, but does not ring or beep with the exception of the alarm. Bluetooth status (Activated). Bluetooth status (Connected to an audio device). Java status (Activated). Headset connected. 3G network connecting. 3G network attached. Call forwarding activated: your calls are forwarded. Music active. Alarm or appointments programmed. MMS receipt in progress. 2 Getting started .............. 2.1 Set-up Removing or installing the back cover Charging the battery Level of network reception. Voicemail message arrived. Missed calls. Call in progress. Stopwatch is active. Radio is on. Email unread. WAP messages. Roaming. microSD card scanning completed. GPRS connecting. GPRS attached. EDGE connecting. EDGE attached. Silence mode: your phone does not ring, beep or vibrate with the exception of the alarm. Message unread.
(Red) Message list is full: your phone cannot accept any new messages. You must access the message list and delete at least one message on your SIM card. Airplane mode. 1.3 Home screen 1.3.1 Shortcut bar Shortcuts are home screen icons for your frequently used items, like Calls or Messages. You can customise shortcut bar by selecting "Settings\Phone settings\Shortcut bar". Inserting or removing the SIM card You must insert your SIM card to make phone calls. Please power off your phone and remove battery before inserting or removing the SIM card. Place the SIM card with the chip facing downwards and slide it into its housing. Make sure that it is correctly inserted. To remove the card, press and slide it out. Installing or removing the battery Insert and click the battery into place, then close the telephone cover. Unclip the cover, then remove the battery. Connect the battery charger to your phone and mains socket respectively. To reduce power consumption and energy waste, when battery is fully charged, disconnect your charger from the plug; switch off Bluetooth and background-running applications when not in use; reduce the backlight time, etc. 2.2 Power on your phone Hold down the key until the telephone powers on. 2.3 Power off your phone Hold down the key from the Home screen. 3 Making a call ................ Dial the desired number then press the key to place the call. The number you entered can be saved to Contacts by selecting "Save". If you make a mistake, you may press key to delete the incorrect digits one by one, or you may press and hold key to delete all. To hang up the call, press the key.
(1) You can personalise navigation key in Settings.
(2) The shortcut to access function for LEFT/RIGHT only be available when shortcut bar is off.
(1) The icons and illustrations in this guide are provided for informational purposes only. 7 Media .............................. 7.1 Camera Your mobile phone is fitted with a camera for taking photos and shooting videos. 7.2 Music player You can access this feature from the main menu by selecting "Media\
Music player". You will have full flexibility of managing music both on your mobile and microSD card. 7.3 Picture viewer A library links to the pictures both shown in list, slide, sent, set as wallpaper, by MMS, Email, and Bluetooth. 7.4 Video player Contains all video clips both in phone and microSD card and enables you to play, send, delete, rename, sort, etc. 7.5 FM Radio Your phone is equipped with a radio (1) with RDS (2) functionality. You can use the application as a traditional radio with saved channels or with parallel visual information related to the radio programme on the display if you tune to stations that offer Visual Radio service. You can listen to it while running other applications. 7.6 Voice recorder Accessing this feature from the main menu by selecting "Media\Voice recorder", allows you to make voice or sound recordings. 7.7 Ebook A bookshelf contains the electronic books (.txt file only). While reading the book, you may add bookmark, or reach the text by searching words, phrases (Options\Find, Options\Jump to). 9 MobileLife............... 9.1 Homepage Launch the Browser with the preset homepage. 8 Files .......................... You will have access to all audio and visual files stored in phone or microSD card in File manager. Inserting the microSD card:
Insert the microSD card with golden contact facing downwards into the slot until it is locked. Gently push the memory card until it is unlocked. 9.2 Bookmarks Access your favourite sites. Input Address 9.3 Enter the URL of WAP site. 9.4 Open File Open web pages stored on your phone. 9.5 Last Web Address Last visited URL. 9.6 Recent Pages Pages which you recently browsed. 9.7 Offline Pages Pages available for offline viewing. 9.8 Service Inbox Store WAP push messages. 9.9 Settings Customise your Browser preferences. 10 Applications ........ 11 Tools .................... 10.2 News It is a huge time saver providing news updates from a website in a simple form. Once subscribed to a channel, it gives you the ability to track and manage all your favourite RSS content on your mobile phone at anytime, anywhere!
10.3 Weather Your phone is equipped with a weather function for consulting up to 3-day forecasts of favourite cities. You can access this feature from the main menu by selecting
"Applications\Weather". 10.4 Java Your ALCATEL ONE TOUCH phone may include (1) some Java applications and games. You can also download new applications and games to your phone. 11.1 Alarm Your mobile phone has a built-in alarm clock with a snooze feature. You can set up to five separate alarms and choose whether or not the alarm should repeat. 11.2 Calculator Access this feature by selecting "Tools\Calculator" from the main menu. 11.7 World Clock The World clock shows current local time and the time zone in different cities. You may view up to 3 cities. 11.8 Stopwatch The stopwatch is a simple application for measuring time with the possibility to register several results and suspend/resume measurement. 11.9 Unit Converter You can use the Weight and Length conversion by selecting the unit you wish to convert, then press to input the digits. Finally confirm with "OK". 11.3 Calendar Once you enter this menu from the main menu, there is a monthly-view calendar for you to keep track of important meetings, appointments, etc. Days with events entered will be marked in color. 12 Settings .............. 11.4 Tasks Enables you to easily manage and track the progress of a task with priorities. All the tasks will be sorted by due date. From the main menu, select the menu icon and select the function of your choice in order to customise your telephone: Profiles, Phone settings, Call settings, Airplane mode, Security settings, Networks, etc. 11.5 Notes You can create a note in text format by accessing "Tools\Notes" from the main menu. 11.6 Bluetooth Access this feature by pressing "Menu" through Left softkey from the Home screen to enter the main menu, then selecting "Tools\
Bluetooth". B3G VFA_2067X_QG_GB_FCC_20150120.indd 1 2015/1/20 14:44:32
(1) The quality of the radio depends on the coverage of the radio station in that particular area.
(2) Depending on your network operator and market.
(1) Depending on your country or your operator. 110211312413514615716891817 Safety and use ................... We recommend that you read this chapter carefully before using your mobile phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using their mobile phone when the vehicle is not parked. Check the laws and regulations on the use of wireless mobile phones and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. When driving, do not use your mobile phone and headphone to listen to music or to the radio. Using a headphone can be dangerous and forbidden in some areas. When switched on, your mobile phone emits electromagnetic waves that can interfere with the vehicles electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem:
-do not place your mobile phone on top of the dashboard or within an airbag deployment area,
-check with your car dealer or the car manufacturer to make sure that the cars electronic devices are shielded from mobile phone RF energy. CONDITIONS OF USE:
You are advised to switch off the mobile phone from time to time to optimize its performance. Remember to abide by local authority rules of mobile phone use on aircrafts. Operational Warnings: Obey all posted signs when using mobile devices in public areas. Follow Instructions to Avoid Interference Problems: Turn off your mobile device in any location where posted notices instruct you to do so. In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight. Switch the mobile phone off when you are in health care facilities, except in designated areas. As with many other types of equipment now in regular use, mobile phones can interfere with other electrical or electronic devices, or equipment using radio frequency. Switch the mobile phone off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, gas Defects in appearance, cosmetic, decorative or structural items such as framing and non-operative parts;
Damage as result of physical abuse regardless of cause. There are no express warranties, whether written, oral or implied, other than this printed limited warranty or the mandatory warranty provided by your jurisdiction. In no event shall TCL Communication
(US), Inc. or any of its affiliates be liable for incidental or consequential damages of any nature whatsoever, including but not limited to commercial loss, to the full extent those damages can be disclaimed by law. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you. How to obtain Support: Contact the customer care center by calling
(877-702-3444) or going to (http://www.alcatelonetouch.com/usa/). We have placed many self-help tools that may help you to isolate the problem and eliminate the need to send your wireless device in for service. In the case that your wireless device is no longer covered by this limited warranty due to time or condition, you may utilize our out of warranty repair options. How to obtain Hardware Service within the terms of this warranty:
Create a user profile (alcatel.finetw.com) and then create an RMA for the defective device. Ship the device with a copy of the original proof of purchase (e.g. original copy of the dated bill of sale, invoice) with the owners return address (No PO Boxes accepted), wireless carriers name, alternate daytime phone number, and email address with a complete problem description. Only ship the device. Do not ship the SIM card, memory cards, or any other accessories such as the power adapter. You must properly package and ship the wireless device to the repair center. TCL Communication (US), Inc. is not responsible for devices that do not arrive at the service center or are damaged in transit. Insurance is recommended with proof of delivery. Upon receipt, the service center will verify the warranty conditions, repair, and return your device to the address provided in the RMA. Check the warranty repair status by going online with the RMA number on web portal. station, or chemical plant, or in any potentially explosive atmosphere. When the mobile phone is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid or insulin pump. In particular when using the mobile phone you should hold it against the ear on the opposite side to the device, if any. Read and follow the directions from the manufacturer of your implantable medical device. If you have any questions about using your mobile device with your implantable medical device, consult your healthcare provider. To avoid hearing impairment, answer the call before holding your mobile phone to your ear. Also move the handset away from your ear while using the hands-free option because the amplified volume might cause hearing damage. It is recommended to have proper supervision while small children use your mobile phone. When replacing the cover please note that your mobile phone may contain substances that could create an allergic reaction. Always handle your mobile phone with care and keep it in a clean and dust-free place. Do not allow your mobile phone to be exposed to adverse weather or environmental conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc.). The manufacturers recommended operating temperature range is -10C (14F) to +55C (131F) (the max value depends on device, materials and housing paint/texture). Over 55C (131F) the legibility of the mobile phones display may be impaired, though this is temporary and not serious. Do not open or attempt to repair your mobile phone yourself. Do not drop, throw or try to bend your mobile phone. Do not use the mobile phone if the glass made screen, is damaged, cracked or broken to avoid any injury. Do not paint it. Use only batteries, battery chargers, and accessories which are recommended by TCL Communication Limited and its affiliates and are compatible with your mobile phone model.TCL Communication Limited and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries. Your mobile phone should not be disposed of in a municipal waste. Please check local regulations for disposal of electronic products. Remember to make back-up copies or keep a written record of all important information stored in your mobile phone. Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when playing video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult your doctor before playing video games on your mobile phone or enabling a flashing-lights feature on your mobile phone. Parents should monitor their childrens use of video games or other features that incorporate flashing lights on the mobile phones. All persons should discontinue use and consult a doctor if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. To limit the likelihood of such symptoms, please take the following safety precautions:
- Play at the farthest distance possible from the screen. When you play games on your mobile phone, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. Follow these instructions to avoid problems such as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders:
- Take a minimum of a 15-minute break every hour of game playing.
- If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after playing, stop the game and see a doctor. PROTECT YOUR HEARING To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use. Before removing the battery from your mobile phone, please make sure that the mobile phone is switched off. Observe the following precautions for battery use:
-Do not attempt to open the battery (due to the risk of toxic fumes and burns).
-Do not puncture, disassemble or cause a short-circuit in a battery,
-Do not burn or dispose of a used battery in the garbage or store it at temperatures above 60C (140F). Batteries must be disposed of in accordance with locally applicable environmental regulations. Only use the battery for the purpose for which it was designed. Never use damaged batteries or those not recommended by TCL Communication Limited and/or its affiliates. Troubleshooting................ My phone cannot charge properly Make sure you are using an ALCATEL ONE TOUCH battery and the Before contacting the service centre, you are advised to follow the instructions below:
You are advised to fully charge (
) the battery for optimal operation. Avoid storing large amounts of data in your phone as this may affect its performance. and carry out the following checks:
My phone is frozen or cannot switch on Check the battery contacts, remove and reinstall your battery, then turn your phone on Check the battery power level, charge for at least 20 minutes If it still does not work, please use User Data Format to reset the phone My phone has not responded for several minutes Restart your phone by pressing and holding the Remove the battery and re-insert it, then restart the phone key My phone turns off by itself Check whether your phone is locked when not in use, and make sure you don't accidentally turn off your phone when locking it by pressing the power key. Check the battery charge level charger from the box Make sure your battery is inserted properly and clean the battery contact if its dirty. It must be inserted before plugging in the charger Make sure that your battery is not completely discharged; if the battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen. Make sure charging is carried out under normal conditions (0C
(32F) to +40C (104F)) When abroad, check that the voltage input is compatible My phone cannot connect to a network or No service is displayed Try connecting in another location Verify the network coverage with your operator Check with your operator that your SIM card is valid Try selecting the available network(s) manually Try connecting at a later time if the network is overloaded My phone cannot connect to the Internet Check that the IMEI number (press *#06#) is the same as the one printed on your warranty card or box Make sure that the internet access service of your SIM card is available Check your phone's Internet connecting settings Make sure you are in a place with network coverage Try connecting at a later time or another location 13 Making the most of your mobile .............. Webcam (1) You can use your phone as a webcam for instant messaging on your PC. Connect your phone to PC via USB cable. Go to "My computer" folder on your PC and find USB video device (Under Scanners & Cameras).
(1) Webcam functionality may vary depending on the operating system of your PC. TCL Communication
(US), Inc. Warranty ......... TCL Communication (US), Inc. warrants to the original retail purchaser of this wireless device that should this product or part thereof during normal consumer usage and condition be proven to be defective in material or workmanship that results in product failure within the first twelve (12) months from the date of purchase as shown on your original sales receipt from an authorized sales agent. Such defect(s) will be repaired or replaced (with new or rebuilt parts) at the companys option without charge for parts or labor directly related to the defect(s). Batteries, power adapters, and other accessories sold as in box items are also warranted against defects and workmanship that results in product failure within the first six (6) months period from the date of purchase as shown on your original sales receipt. Such defect(s) will be repaired or replaced (with new or rebuilt parts) at the companys option without charge for parts or labor directly related to the defect(s). The limited warranty for your wireless device will be voided if any of the following conditions occur:
Non-compliance with the instructions for use or installation, or with technical and safety standards applicable in the geographical area where your phone is used;
Connection to any equipment not supplied or not recommended by TCL Communication (US), Inc.;
Modification or repair performed by individuals not authorized by TCL Communication (US), Inc. or its affiliates;
Changes to the device operating system by the user or third party applications;
Acts of god such as inclement weather, lightning, power surges, fire, humidity, infiltration of liquids or foods, chemical products, download of files, crash, high voltage, corrosion, oxidation;
Removal or altering of the wireless devices event labels or serial numbers (IMEI);
Damage from exposure to water or other liquids, moisture, humidity, excessive temperatures or extreme environmental conditions, sand, excess dust and any condition outside the operating guidelines;
B3G VFA_2067X_QG_GB_FCC_20150120.indd 2 This symbol on your mobile phone, the battery and the accessories means that these products must be taken to collection points at the end of their life:
- Municipal waste disposal centers with specific bins for these items of equipment
- Collection bins at points of sale. They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused. In European Union countries:
These collection points are accessible free of charge. All products with this sign must be brought to these collection points. In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for them to be recycled. In the United States you may learn more about CTIAs Recycling Program at http://www.gowirelessgogreen.org/
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS CHARGERS Home A.C./ Travel chargers will operate within the temperature range of: 0C (32F) to 40C (104F). The chargers designed for your mobile phone meet with the standard for safety of information technology equipment and office equipment use. Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction. They should be used for this purpose only. Characteristics of power supply (depending on the country):
Travel charger: 100-240 V, 50/60 Hz, 0.15 A Output: 5 V, 550 mA Battery:
Lithium 850 mAh RADIO WAVES:
THIS MOBILE PHONE MEETS THE GOVERNMENTS REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your mobile phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio-
frequency (RF) energy. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. These guidelines include a substantial safety margin designed to ensure the safety of all persons, regardless of age and health. The exposure standard for mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by public authorities such as the Federal Communications Commission of the US Government (FCC), or by Industry Canada, is 1.6 W/kg averaged over 1 gram of body tissue. Tests for SAR are conducted using standard operating positions with the mobile phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the mobile phone while operating can be well below the maximum value. This is because the mobile phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output of the mobile phone. Before a mobile phone model is available for sale to the public, compliance with national regulations and standards must be shown. The highest SAR value for this model mobile phone when tested is 0.86 W/Kg for use at the ear and 0.94W/Kg for use close to the body. While there may be differences between the SAR levels of various mobile phones and at various positions, they all meet the government requirement for RF exposure. For body-worn operation, the mobile phone meets FCC RF exposure guidelines provided that it is used with a non-metallic accessory with the handset at least 10 mm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. Additional information on SAR can be found on the Cellular Telecommunications & Internet Association (CTIA) Web site: http://
www.ctia.org/
The World Health Organization (WHO) considers that present scientific information does not indicate the need for any special precautions for use of mobile phones. If individuals are concerned, they might choose to limit their own or their childrens RF exposure by limiting the length of calls, or using hands-free devices to keep mobile phones away from the head and body. (fact sheet n193). Additional WHO information about electromagnetic fields and public health are available on the following website: http://www.who.int/peh-emf. Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. Invalid SIM card Make sure the SIM card has been correctly inserted Make sure the chip on your SIM card is not damaged or scratched Make sure the service of your SIM card is available The sound quality of the calls is poor You can adjust the volume during a call by pressing the navigation key Check the network strength Make sure that the receiver, connector or speaker on your phone Unable to make outgoing calls Make sure you have dialed a valid number and press For international calls, check the country and area codes Make sure your phone is connected to a network, and the network key is clean includes this service I am unable to use the features described in the manual Check with your operator to make sure that your subscription operator The server centre may be swamped, try again later is not overloaded or unavailable Make sure this feature does not require an ALCATEL ONE TOUCH Check your subscription status with your operator (credit, SIM accessory card valid, etc.) Make sure you have not barred outgoing calls Make sure that your phone is not in flight mode Unable to receive incoming calls Make sure your phone is switched on and connected to a network
(check for overloaded or unavailable network) Check your subscription status with your operator (credit, SIM card valid, etc.) Make sure you have not forwarded incoming calls Make sure that you have not barred certain calls Make sure that your phone is not in flight mode The callers name/number does not appear when a call is received Check that you have subscribed to this service with your operator Your caller has concealed his/her name or number I cannot find my contacts Make sure your SIM card is not broken Make sure your SIM card is inserted properly Import all contacts stored in SIM card to phone When I select a number from my contacts, the number cannot be dialed Make sure that you have correctly recorded the number in your file Make sure that you have selected the country prefix when calling a foreign country I am unable to add a contact in my contacts Make sure that your SIM card contacts are not full; delete some files or save the files in the phone contacts (i.e. your professional or personal directories) My callers are unable to leave messages on my voicemail Contact your network operator to check service availability I cannot access my voicemail Make sure your operators voicemail number is correctly entered range in "My numbers"
Try later if the network is busy These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/ TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. For the receiver devices associated with the operation of a licensed radio service (e.g. FM broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received, including interference that may cause undesired operation. Your mobile phone is equipped with a built-in antenna. For optimal operation, you should avoid touching it or degrading it. As mobile devices offer a range of functions, they can be used in positions other than against your ear. In such circumstances the device will be compliant with the guidelines when used with headset or usb data cable. If you are using another accessory ensure that whatever product is used is free of any metal and that it positions the mobile phone at least 10 mm away from the body. I am unable to send and receive MMS Check your phone memory availability as it might be full Contact your network operator to check service availability and check MMS parameters Verify the server centre number or your MMS profile with your The flickering You have saved too many short messages on your SIM card; delete icon is displayed on my standby screen some of them or archive them in the phone memory SIM card PIN locked Contact your network operator to obtain the PUK code (Personal Unblocking Key) I am unable to download new files Make sure there is sufficient phone memory for your download Select the microSD card as the location to store downloaded files Check your subscription status with your operator The phone cannot be detected by others via Bluetooth Make sure that Bluetooth is turned on and your phone is visible to other users Make sure that the two phones are within Bluetooths detection LICENSES Obigo is a registered trademark of Obigo AB. microSD Logo is a trademark. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by TCL Communication Ltd. and its affiliates is under license. Other trademarks and trade names are those of their respective owners. ALCATEL 2067X BLUETOOTH DECLARATION ID B018931 Java and all Java based trademarks and logos are trademarks or trademarks of Sun Microsystems, Inc. in the U.S. and other countries. registered Commercial Mobile Alert System (CMAS) Your mobile phone is CMAS capable and allows you to receive automatic alerts in times of crisis (e.g. earthquake, hurricanes, etc.) For more information please visit our website http://www.alcatelonetouch.com FCC ID: 2ACCJA003 How to make your battery last longer Make sure you follow the complete charge time (minimum 3 hours) After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication Switch on the backlight upon request Extend the email auto-check interval for as long as possible Update news and weather information on manual demand, or increase their auto-check interval Exit background-running Java applications if they are not being used for a long time Deactivate Bluetooth when not in use General information ....... Internet address: www.alcatelonetouch.com Hot Line Number: see TCL Communication Services leaflet or go to our website. Address: Room 1910-12A, Tower 3, China HK City, 33 Canton Road, Tsimshatsui, Kowloon, Hong Kong On our website, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by e-mail to ask any questions you may have. An electronic version of this user guide is available in English and other languages according to availability on our server:
www.alcatelonetouch.com Your mobile phone is a transceiver that operates on GSM in quad-band with 850/900/1800/1900 MHz or UMTS in tri-band with 850/900/2100 MHz. Protection against theft(1) Your telephone is identified by an IMEI (phone serial number) shown on the packaging label and in the phones memory. We recommend that you note the number the first time you use your telephone by entering * # 0 6 # and keep it in a safe place. It may be requested by the police or your operator if your telephone is stolen. This number allows your mobile telephone to be blocked preventing a third person from using it, even with a different SIM card. Disclaimer There may be certain differences between the user manual description and the phones operation, depending on the software release of your telephone or specific operator services.
(1) Contact your network operator to check service availability. ALCATEL is a trademark of Alcatel-Lucent and is used under license by TCL Communication Ltd. All rights reserved Copyright 2014 TCL Communication Ltd. TCL Communication Ltd reserves the right to alter material or technical specification without prior notice. PROTECT YOUR HEARING To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use. 2015/1/20 14:44:34 192820292130223123322433253426273635