Display V02 & Remote V01 User Manual EN 1 Safety This instruction contains information that you must observe for your personal safety and to prevent personal injury and damage to property. They are highlighted by warning triangles and shown below according to the degree of danger. Read the instructions completely before start-up and use. This will helpyou to avoid hazards and errors. Keep the manual for future reference. This user manual is an integral part of the product and must be handed over or sold to third parties. Also observe the additional documentation for the other components of the HPR50 drive system as well as the documentation enclosed with your 1.1 Hazard classification The signal word indicates a hazard with a high degree of risk which will result in death or serious injury if not avoided.. The signal word indicates a hazard with a medium level of risk which will result in death or serious injury if not avoided. The signal word indicates a hazard with a low level of risk which could result in a minor or moderate injury if not avoided. A note in the sense of this instruction is important information about the product or the respective part of the instruction to which special attention NOTE e-bike. HAZARD WARNING CAUTION NOTE is to be drawn. EN - 2 Intended Use 1.2 The display V02 and the remote V01 of the drive system are intended exclu-
sively for displaying information and operating your e-bike and must not be used for other purposes. Any other use or use that goes beyond this is considered improper and will result in the loss of the warranty. In case of non-intended use, TQ-Systems GmbH assumes no liability for any damage that may occur and no warranty for proper and functional operation of the product. Intended use also includes observing these instructions and all information contained therein as well as the information on intended use in the supple-
mentary documents enclosed with the e-bike. Faultless and safe operation of the product requires proper transport, storage, installation and operation. Safety instructions for working on the e-bike 1.3 Make sure that the HPR50 drive system is no longer supplied with power before doing any work (e.g. cleaing, chain maintenance, etc.) on the e-bike:
Switch off the drive system at the display and wait until the display has disappeared. Otherwise, there is a risk that the drive unit may start in an uncontrolled way and cause serious injuries, e.g. crushing, pinching or shearing of the hands. All work such as repair, assembly, service and maintenance be carried out exclusively by a bicycle dealer authorized by TQ. Safety instructions for the display und remote 1.4 Do not be distracted by the information shown on the display while riding, concentrate exclusively on the traffic. Otherwise there is a risk of an acci-
dent. Stop your e-bike when you want to perform actions other than changing the assistance level. The walk assist that can be activated via the remote must only be used to push the e-bike. Make sure that both wheels of the e-bike are in contact with the ground. Otherwise there is a risk of injury. When the walk assist is activated, make sure that your legs are at a safe distance from the pedals. Otherwise there is a risk of injury from the rotating pedals. EN - 3 Riding safety instructions 1.5 Observe the following points to avoid injuries due to a fall when starting with high torque:
We recommend that you wear a suitable helmet and protective clothing every time you ride. Please observe the regulations of your country. The assistance provided by the drive system depends firstly on the selected assistance mode and secondly on the force exerted by the rider on the pedals. The higher the force applied to the pedals, the greater the motor assistance. The drive support stops as soon as you stop pedaling. Adjust the riding speed, the assistance level and the selected gear to the respective riding situation. CAUTION Risk of injury Practice the handling of the e-bike and its functions without assistance from the drive unit at first. Then gradually increase the assistance mode. 1.6 Safety instructions for using Bluetooth and ANT+
Do not use Bluetooth and ANT+ technology in areas where the use of electronic devices with radio technologies is prohibited, such as hospitals or medical facilities. Otherwise, medical devices such as pacemakers may be disturbed by the radio waves and patients may be endangered. People with medical devices such as pacemakers or defibrillators should check with the respective manufacturers in advance that the function of the medical devices is not affected by the Bluetooth and ANT+ tech-
nology. Do not use Bluetooth and ANT+ technology near devices with automatic control, such as automatic doors or fire alarms. Otherwise, the radio waves may affect the devices and cause an accident due to possible malfunction or accidental operation. EN - 4 FCC 1.7 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation. No changes shall be made to the equipment without the manufacturers permission as this may void the users authority to operate the equipment This equipment complies with the RF exposure limits in FCC 1.1310. ISED 1.8 This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canadas licence-ex-
empt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device. This equipment complies with the RF exposure evaluation requirements of RSS-102. Le prsent appareil est conforme aux CNR d ISED applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes:
(1) le dispositif ne doit pas produire de brouillage prjudiciable, et
(2) ce dispositif doit accepter tout brouillage reu, y compris un brouillage susceptible de provoquer un fonctionnement indsirable. Cet quipement est conforme aux exigences dvaluation de lexposition aux RF de RSS-102. EN - 5 2 Technical data 2.1 Display Screen diagonal 2 inch State of charge indication Seperate for battery and range extender Connectivity Bluetooth, ANT+ (Radio network standard with low power consumption) Protection class IP66 Dimension Weight 74 mm x 32 mm x 12,5 mm /
2,91 x 1,26 x 0,49 35 g / 1,23 oz Operating temperature Storage temperature
-5 C to +40 C / 23 F to 104 F 0 C to +40 C / 32 F to 140 F Tab. 1:
Technical data Display 2.2 Remote Protection class IP66 Weight with cable 25 g / 0,88 oz Operating temperature Storage temperature
-5 C to +40 C / 23 F to 104 F 0 C to +40 C / 32 F to 104 F Tab. 2: Technical data Remote EN - 6 3 Operation and indication components 3.1 Overview display Pos. in Fig. 1 Description 2 4 State of charge battery
(max. 10 bars, 1 bar corresponds 10 %) State of charge range extender (max. 5 bars, 1 bar corresponds 20 %) Display panel for different screen views with riding information
(see section 6 on page 10) Assist mode
(OFF, I, II, III) Button 3.2 Overview remote Pos. in Fig. 2 Description UP Button DOWN Button 1 2 3 4 5 1 2 Fig. 1: Operation and indicaton components on display 1 2 Fig. 2: Operation on the remote 1 5 3 EN - 7 4 Operation Make sure that the battery is sufficiently charged before operation. Switch on drive system:
Switch on the drive unit by shortly pressing the button (see FigFig. 3) on the display. Switch off drive system:
Switch off the drive unit by long pressing the button (see Fig. 3) on the display. Fig. 3:
Bedientaste am Display EN - 8 5 Setup-Mode Setup-Mode activate 5.1 Switch off the drive system. Press and hold the button on the display (pos. 5 in Fig. 1) and the DOWN button on the remote (pos. 2 in Fig. 2) for at least 5 seconds. Settings 5.2 The following settings can be made in the setup-mode:
>5 s
>5 s Fig. 4:
Setup-Modus aktivieren Setting Default value Possible values Measure metric (km) metric (km) or angloamerican (mi) Acoustic acknowledge signal ON (sounds with each buttonpress) ON, OFF Walk assist ON ON, OFF Tab. 3:
Settings in Setup-Mode Use the buttons on the remote to scroll through the respective menu. Confirm the selection made with the button on the display. The next selec-
tion is then displayed or the setup mode is terminated. The display screen can be changed by pressing the remote button (> 3s) if the walk assist function is deactivated due to country-specific laws and regulations. EN - 9 Riding information 6 In the center of the display, riding information can be shown on 4 different screen views. Regardless of the currently selected view, the state of charge of the battery and optional range extender is displayed at the top edge and the selected assistance mode is displayed at the bottom edge. With a short press on the button on the display (pos. 5 in Fig. 1) you switch to the next screen view. Screen view Riding information Battery state of charge in percent (68 %
in this example). Remaining time for drive unit support (in this example 2 h and 46 min). Riding range in kilometers or miles (37 km in this example), the range calculation is an estimate that depends on many parameters (see section 11.3 on page 17). Remaining time for drive unit support (2 h and 46 min in this example). EN - 10 Screen view Riding information Current rider power in watt (163 W in this example). Current drive unit power in watts (203 W in this example). Current speed (36 km/h in this example) in kilometers per hour (KPH) or miles per hour (MPH). Average speed AVG (19 km/h in this example) in kilometers per hour or miles per hour. Current rider cadence in revolutions per minute (61 RPM in this example). EN - 11 Screen view Riding information Activated light (LIGHT ON) Switch on the light by pressing the UP button and DOWN button at the same time. Depending on wheter the e-bike is equipped with light and TQ smartbox. (Please see the smartbox manual for more information). Deactivated light (LIGHT OFF) Switch off the light by pressing the UP button and DOWN button at the same time. Tab. 4: Display Riding information EN - 12 Select assist mode 7 You can choose between 3 assist modes or switch off the assist from the drive unit. The selected assist mode I, II or III is shown on the display with the corresponding number of bars (see pos. 1 in Fig. 5). With a short press on the button UP of the remote (see Fig. 6) you increase the assist mode. With a short press on the button DOWN of the remote (see Fig. 6) you decrease the assist mode. With a long press (>3 s) on the DOWN button of the remote (see Fig. 6), you switch off the assist from the drive system. Fig. 5:
Visualization of the selected assist mode Fig. 6:
Select assist mode on the remote 1 EN - 13 8 Set connections 8.1 Connection e-bike to smartphone NOTE You can download the Trek Connect app from the Appstore for IOS and the Google Play Store for Android. Download the Trek Connect app. Select your bike (you only need to pair your smartphone the first time). Enter the numbers shown on the display in your phone and confirm the connection. Artwork courtesy of Trek Bicycle Company EN - 14 Fig. 7:
Verbindung E-Bike zum Smartphone 839747 8.2 Connection e-bike to bicycle computers NOTE To make a connection with the bicycle computer, the e-bike and bicycle computer must be within radio range (maximum distance approx. 10 meters). Pair your bicycle computer
(Bluetooth or ANT+). Select at least the three shown sensors (see Fig. 8). Your e-bike is now connected. Artwork courtesy of Trek Bicycle Company Add sensors Cadence 2948 eBike 2948 Power 2948 Light 2948 Cadence 82 Battery 43 %
Power 180 W Your e-bike will have a unique identi-
fication number. Fig. 8: Connection e-bike to bicycle computer EN - 15 9 Walk assist The walk assist makes it easier to push the e-bike, e.g. off-road. NOTE The availability and characteristics of the walk assist are subject to coun-
try-specific laws and regulations. For example, the assistance provided by the push assist is limited to a speed of max. 6 km/h in Europe. If you have locked the use of the walk assist in setup mode (see section 5.2 Settings), the next screen with riding information is displayed instead of activating the walk assist (see chapter 6 Riding information). Activate walk assist CAUTION Risk of injury Make sure that both wheels of the e-bike are in contact with the ground. When the walk assist is activated, make sure that your legs are a suffi-
cient safety distance from the pedals. When the e-bike is at standstill, press the UP button on the remote for
>3 s longer than 3 s (see Fig. 9) to acti-
vate the walk assist. Press the UP button again and keep it pressed to move the e-bike with the walk assist. Deactivate walk assist Fig. 9:
The walk assist is deactivated in the following situations:
Press the DOWN button on the remote control (pos. 2 in Fig. 2). Press the button on the display (pos. 5 in Fig. 1). After 30 s without actuation of the walk assist. By pedaling. Activate walk assist EN - 16 10 Reset to factory settings Switch on the drive system. Press and hold the button on the display and the DOWN button on the remote for at least 5 s (see Fig. 10). Make your choice with the buttons on the remote and confirm it by pressing the button on the display. When resetting to factory settings, the following parameters are reset to the factory settings:
Motor tuning Walk assist Bluetooth Acoustic acknowledge sounds
>5 s
+>5 s Fig. 10: Rcksetzen auf Werkseinstellungen EN - 17 11 General riding notes Functionality of the drive system 11.1 The drive system supports you when riding up to a speed limit permitted by law which may vary depending on your country. The precondition for motor assistance is that the rider pedals. At speeds above the permitted speed limit, the drive system turns off the assistance until the speed is back within the permitted range. The assistance provided by the drive system depends firstly on the selected assistance mode and secondly on the force exerted by the rider on the pedals. The higher the force applied to the pedals the greater the motor assis-
tance. You can also ride the e-bike without motor assistance, e.g. when the drive system is switched off or the battery is emptyt. 11.2 Gear shift The same specifications and recommendations apply for shifting gears on an e-bike as for shifting gears on a bicycle without motor assistance. 11.3 Riding range The possible range with one battery charge is influenced by various factors, for example:
Weight of e-bike, rider and baggage Selected assist mode Speed Route profile Selected gear Age and state of charge of the battery Tire pressure Wind Outside temperature The range of the e-bike can be extended with the optional range extender. EN - 18 12 Cleaning The components of the drive system must not be cleaned with a high-pressure cleaner. Clean the display and the remote only with a soft, damp cloth. 13 Maintenance and Service All service, repair or maintenance work performed by a TQ authorized bicycle dealer. Your bicycle dealer can also help you with questions about bicycle use, service, repair or maintenance. 14 Environmentally friendly disposal The components of the drive system and the batteries must not be disposed of in the residual waste garbage can. Dispose of metal and plastic components in accordance with-
country-specific regulations. Dispose of electrical components in accordance with country-specificreg-
ulations. In EU countries, for example, observe the national implementa-
tions of the Waste Electrical and Electronic Equipment Directive 2012/19/
EU (WEEE). Dispose of batteries and rechargeable batteries in accordance with the country-specific regulations. In EU countries, for example, observe the national implementations of the Waste Battery Directive 2006/66/EC in conjunction with Directives 2008/68/EC and (EU) 2020/1833. Observe addtitonally the regulations and laws of your country for disposal. In addition you can return components of the drive system that are no longer required to a bicycle dealer authorized by TQ. EN - 19 15 Error codes The drive system is continuously monitored. In the event of an error, a corre-
sponding error code is shown on the display. Error code Cause Corrective measures ERR 401 DRV SW General software error ERR 403 DRV COMM Peripheral communication error ERR 405 DISP COMM Walk assist communica-
tion error ERR 407 DRV SW Motor electronic error ERR 408 DRV HW Motor overcurrent error Restart the system. Contact your TQ dealer if the error still occurs. Restart the system and avoid unintended use. Contact your TQ dealer if the error still occurs. Restart the system. Contact your TQ dealer if the error still occurs. ERR 40D DRV SW General software error ERR 40B DRV SW ERR 40C DRV SW ERR 40E DRV SW ERR 40F DRV SW ERR 41D DRV HW ERR 41D DRV SW ERR 42B DRV SW ERR 42E DRV SW ERR 451 DRV HOT ERR 452 DRV HOT EN - 20 ERR 415 DRV SW Configuration error Contact your TQ dealer. ERR 416 BATT COMM General software error ERR 418 DISP COMM Display initalization error Motor memory error General software error Restart the system. Contact your TQ dealer if the error still occurs. ERR 440 DRV HW Motor electronic error ERR 445 DRV HW Motor overcurrent error Motor over temperature error Restart the system and avoid unintended use. Contact your TQ dealer if the error still occurs. Permissible operating tempera-
ture exceeded or fall below. Switch off the drive unit to allow it to cool down if necessary. Start the system again. Contact your TQ dealer if the error still occurs. Error code Cause Corrective measures ERR 453 DRV SW Motor initalization error ERR 457 BATT CONN Motor voltage error ERR 458 BATT CONN Motor overvoltage error ERR 45D BATT GEN General battery error ERR 465 BATT COMM Battery communication error timeout ERR 469 BATT GEN Critical battery error ERR 475 BATT COMM Battery initalization error ERR 479 DRV SW ERR 47B DRV SW ERR 47A DRV SW General software error ERR 47D DRV HW Motor overcurrent error ERR 47F DRV HOT Motor overtemperature error ERR 480 DRV SENS Motor assist error Restart the system. Contact your TQ dealer if the error still occurs. Replace the charger and use only original charger. Contact your TQ dealer if the error still occurs. Restart the system. Contact your TQ dealer if the error still occurs. Restart the system and avoid unintended use. Contact your TQ dealer if the error still occurs. Permissible operating tempera-
ture exceeded or fall below. Switch off the drive unit to allow it to cool down if necessary. Start the system again. Contact your TQ dealer if the error still occurs. Restart the system and avoid unintended use. Contact your TQ dealer if the error still occurs. EN - 21 Error code Cause Corrective measures ERR 481 BATT COMM Battery communication error ERR 482 DRV SW Motor configuration error Software runtime error Restart the system. Contact your TQ dealer if the error still occurs. ERR 483 DRV SW ERR 484 DRV SW ERR 485 DRV SW ERR 486 DRV SW ERR 487 DRV SW ERR 488 DRV SW ERR 489 DRV SW ERR 48A DRV SW ERR 48B DRV SW ERR 48C DRV SW ERR 48D DRV SW ERR 48E DRV SW ERR 48F DRV SW ERR 490 DRV SW ERR 491 DRV SW ERR 492 DRV SW ERR 493 DRV HW Motor voltage error ERR 494 DRV HW Supply voltage problem ERR 495 DRV HW Motor voltage error ERR 496 DRV HW Motor phase breakage ERR 497 DRV HW Motor calibration error ERR 4C8 DRV SW General software error ERR 498 DRV COMM ERR 499 DRV COMM ERR 49A DRV COMM Peripheral communication error ERR 49B DRV SENS Cadence-sensor error EN - 22 Restart the system. Contact your TQ dealer if the error still occurs. Error code Cause Corrective measures ERR 49C DRV SENS ERR 49D DRV SENS ERR 49E DRV SENS ERR 49F DRV SENS ERR 4A0 DRV COMM ERR 4A1 DRV COMM Torquesensor error CAN-Bus communication error Restart the system and avoid unintended use. Contact your TQ dealer if the error still occurs. Check the charging port for dirt. Restart the system. Contact your TQ dealer if the error still occurs. ERR 4A2 DRV COMM Microcontroller elec-
tronics error ERR 4A3 DRV SW ERR 4A4 DRV HW Cadence-sensor error ERR 4A5 DRV SW Torquesensor error ERR 4A6 BATT COMM Battery communication error ERR 4A7 DRV SW General software error ERR 4A8 SPD SENS Speedsensor error Restart the system. Contact your TQ dealer if the error still occurs. Check the distance between magnet and speedsensor or check for tampering. ERR 4A9 DRV SW ERR 4AA DRV SW General software error WRN 4AB DRV SENS Cadence-sensor error ERR 4AD DRV SW Motor control error Restart the system. Contact your TQ dealer if the error still occurs. ERR 4AE DRV SW ERR 4AF DRV SW Cadence-sensor error ERR 4B0 DRV HW Motor mechanical error ERR 4C8 DRV SW ERR 4C9 DRV SW ERR 4CA DRV SW ERR 4CB DRV SW General software error Check if anything is stuck or wedged in the chainring. Contact your TQ dealer if the error still occurs. Restart the system. Contact your TQ dealer if the error still occurs. EN - 23 Error code Cause Corrective measures WRN 601 SPD SENS Speedsensor problem WRN 602 DRV HOT Motor overtemperature WRN 603 DRV COMM CAN-Bus communication problem ERR 5401 DRV CONN Communication error between motor and display Restart the system. Contact your TQ dealer if the error still occurs. ERR 5402 DISP BTN ERR 5403 DISP BTN Remote button pressed when switching on WRN 5404 DISP BTN Walk assist user error Check the distance between magnet and speedsensor. Restart the system. Contact your TQ dealer if the error still occurs. Permissible operating tempera-
ture exceeded. Switch off the drive unit to allow it to cool down. Start the system again. Contact your TQ dealer if the error still occurs. Check the charging port for dirt. Restart the system. Contact your TQ dealer if the error still occurs. Dont press the remote button during start-up. Check whether buttons are stuck due to dirt and clean them if necessary. Activate walk assist by pressing the UP button (Walk) on the remote until Walk appears on the display. Release the button directly and press it again to use the walk assist. Contact your TQ dealer if the error still occurs. Tab. 5: Error codes EN - 24 EN - 25 NOTE For more information and TQ product manuals in various language, please visit www.tq-group.com/ebike/downloads or scan this QR-Code. We have checked the contents of this publication for conformity with the product described. However, deviations cannot be ruled out so that we cannot accept any liability for complete conformity and correctness. The information in this publication is reviewed regularly and any necessary corrections are included in subsequent editions. All trademarks mentioned in this manual are the property of their respective owners. Copyright TQ-Systems GmbH TQ-Systems GmbH | TQ-E-Mobility Gut Delling l Mhlstrae 2 l 82229 Seefeld l Deutschland Tel.: +49 8153 9308-0 info@tq-e-mobility.com l www.tq-e-mobility.com Art.-Nr.: HPR50-DIS01-UM Rev0102 2022/01