UAPACMPRO UniFi Access Point User Manual

 

UAP-AC-M-PRO_QSG_V01_07-27-16.indd (2.75 x 4.5) -- Spread 1 of 2 -- Wed Jul 27 2016 16:43:30 -- NUpConsecutive UAP-AC-M-PRO_QSG_V01_07-27-16.indd (2.75 x 4.5) -- Spread 1 of 2 -- Wed Jul 27 2016 16:43:30 -- NUpConsecutive Introduction Thank you for purchasing the Ubiquiti Networks UniFi 802.11AC 3x3 MIMO Outdoor Access Point with Plug & Play Mesh Technology. This Quick Start Guide is designed to guide you through installation and includes warranty terms. Important: The UAP-AC-M-PRO requires the UniFi Controller v5.1.1 or newer, available at: downloads.ubnt.com/unifi Package Contents UniFi AP Mesh Pro Mounting Bracket Pole Clamps Carriage Bolts

(Qty. 2)

(Qty. 4) Flange Nuts Gigabit PoE Adapter Power Cord Quick Start

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(48V, 0.5A) Guide 802.11AC 3x3 MIMO Outdoor AP with Plug & Play Mesh Model: UAP-AC-M-PRO TERMS OF USE: Ubiquiti radio devices must be professionally installed. Shielded Ethernet cable and earth grounding must be used as conditions of product warranty. TOUGHCable is designed for outdoor installations. It is the customers responsibility to follow local country regulations, including operation within legal frequency channels, output power, and Dynamic Frequency Selection (DFS) requirements. Installation Requirements 13 mm wrench (for pole mounting) Cable feed must be pointed downwards when mounted. Shielded Category 5 (or above) cabling should be used for all outdoor wired Ethernet connections and should be grounded through the AC ground of the PoE. We recommend that you protect your networks from harmful outdoor environments and destructive ESD events with industrial-grade, shielded Ethernet cable from Ubiquiti Networks. For more details, visit:

www.ubnt.com/toughcable System Requirements Linux, MacOSX, or Microsoft Windows 7/8/10 Java Runtime Environment 1.6 (1.8 or newer recommended) Web Browser: Google Chrome (Other browsers may have limited functionality) UniFi Controller software v5.1.1 or newer, available at:

downloads.ubnt.com/unifi Wireless Adoption Requirements The UAP-AC-M-PRO supports wireless adoption into your UniFi Wi-Fi network. This feature requires a currently managed UniFiAP operating with the following configuration:

The UniFi AP must be running firmware 3.7.7 or newer At least one SSID enabled and operating on 5 GHz band The UAP-AC-M-PRO must be within wireless range of the UniFi AP 5. Attach the UniFi AP to the Mounting Bracket:

Wall Mount a. Position the UniFi AP with the Mounting Bracket aligned between the mounting tabs on the back of the UniFi AP. b. Slide the UniFi AP downward into the grooves of the Mounting Bracket until the snap pins engage and lock the UniFi AP in place. To mount the UniFi AP on a wall, securely attach the Mounting Bracket to the wall using four fasteners (not included). Note: The Mounting Bracket must attach directly to a stud or other structurally stable surface. 1. Locate the stud. 2. Position the Mounting Bracket on the stud, ensuring at least two holes are centered on the stud. 3. Mark all four holes on the wall. 4. Drill pilot holes as necessary. 5. Secure the Mounting Bracket to the wall with four fasteners. 802.11AC 3x3 MIMO Outdoor AP with Plug & Play Mesh Model: UAP-AC-M-PRO 3. Uniformly hand-tighten each Flange Nut. Ensure the Pole Clamp is evenly clamped around the pole and tighten each Flange Nut to approximately 25 N-m. 4. Repeat steps 2 and 3 for the second Pole Clamp. Network Topology Requirements A DHCP-enabled network (for the UniFi device to obtain an IP address as well as for the wireless clients after deployment) A UniFi Cloud Key or management station running the UniFi Controller v5.1.1 (or newer) software, located either on-site and connected to the same Layer-2 network, or off-site in the cloud or NOC Hardware Overview LED Ports UAP-AC-PRO UniFi Cloud Key

(UniFi Controller) UAP-AC-M-PRO Status LED US-16-150W USG-PRO-4

(DHCP Server) LAN WAN Internet UAP-AC-M-PRO LED Color Status Flashing White Initializing. Steady White Factory default, waiting to be integrated. Alternating White/Blue Quickly Flashing Blue Remote Access to UniFi Controller Steady Blue Device is busy; do not touch or unplug it. This usually indicates that a process such as a firmware upgrade is taking place. Used to locate and identify a UniFi device. When the Locate feature is activated in the UniFi Controller software, the Status LED will flash blue. It will also display the location of the device on the map. Indicates the device has been successfully integrated into a network and is working properly. Secondary Ethernet Port Reset Button Main Ethernet Port Secondary The Secondary port is a Gigabit Ethernet port used for bridging. Reset The Reset button serves two functions for the UniFi AP:

Restart Press and release the Reset button quickly. Restore to Factory Default Settings Press and hold the Reset button for more than five seconds. Main The Main port is a Gigabit PoE port used to connect the power and should be connected to the LAN and DHCP server. Power can be provided by one of the following:

Gigabit PoE Adapter (included) Ubiquiti Networks UniFi Switch with PoE 802.3af/802.3at PoE+ compliant switch Sample Network Diagram All UniFi devices support off-site management controllers. For setup details, see the User Guide on the website:

documentation.ubnt.com/unifi 6. Attach the UniFi AP to the Mounting Bracket:

a. Position the UniFi AP with the Mounting Bracket aligned between the mounting tabs on the back of the UniFi AP. b. Slide the UniFi AP downward into the grooves of the Mounting Bracket until the snap pins engage and lock the UniFi AP in place. Steady Blue with occasional flashing Indicates the device is in an isolated state

(all WLANs are brought down until an uplink is found). Connecting Ethernet 1. Press down on the center of the port cover and slide it downward to remove it. 2. Connect an Ethernet cable to the Main port. Hardware Installation The UAP-AC-M-PRO includes hardware for mounting on a pole or mast. Alternatively, it can be installed on a wall using additional fastening hardware. Pole Mount 1. Insert two Carriage Bolts into each Pole Clamp and attach a Flange Nut on each bolt. Note: The mounting assembly can accommodate a 38 - 76 mm pole. 2. Attach one of the Pole Clamps to the pole by sliding the Carriage Bolts around the pole and into the top two slots of the Mounting Bracket. Powering the UniFi AP Power the UniFi AP with the included Power Adapter or an 802.3af PoE switch. Powering with a PoE Adapter 1. Connect the Ethernet cable from the UniFi AP to the POE port of the Gigabit PoE adapter. 2. (Optional for non-mesh setup) Connect an Ethernet cable from your LAN to the LAN port of the Gigabit PoE adapter. 3. Connect the Power Cord to the adapter, and then plug the Power Cord into a power outlet. Mounting the PoE Adapter (Optional) 1. Remove the PoE Mounting Bracket from the adapter, place the bracket at the desired location, and mark the two holes. 2. Pre-drill the holes if necessary, and secure the bracket using two fasteners (not included). 3. Align the slots on the adapter with the tabs of the PoE Mounting Bracket, and then slide the adapter down. 3. Replace the port cover.

*640-00241-04*

640-00241-04 UAP-AC-M-PRO_QSG_V01_07-27-16.indd (2.75 x 4.5) -- Spread 2 of 2 -- Wed Jul 27 2016 16:43:30 -- NUpConsecutive UAP-AC-M-PRO_QSG_V01_07-27-16.indd (2.75 x 4.5) -- Spread 2 of 2 -- Wed Jul 27 2016 16:43:30 -- NUpConsecutive Powering with a PoE Switch Connect the Ethernet cable from the UniFi AP directly to a PoE port on an 802.3af switch. PoE will automatically be enabled. Software Installation If you are not running the UniFi Controller software version 5.1.1 or newer, download and install the latest version from:

downloads.ubnt.com/unifi Launch the software and follow the on-screen instructions. Step-by-step instructions are available in the User Guide. After you have installed the software and run the UniFi Installation Wizard, a login screen will appear for the UniFi Controller management interface. Enter the Username and Password that you created and click Log In. Connected to UniFi Switch, model US-24-250W Wireless Adoption See the Wireless Adoption Requirements on page 3 before proceeding. 1. Ensure the UAP-AC-M-PRO is powered on, and then launch the UniFi Controller software. 2. Go to the Devices page, and the UAP-AC-M-PRO will show up as Pending Approval (Wireless). 3. Click Adopt. For information on configuring and using the UniFi Controller software, refer to the User Guide located on our website:

documentation.ubnt.com/unifi You can adopt devices, manage your wireless network, and view network statistics using the UniFi Controller management interface. Mobile App Installation Ubiquiti Networks also offers the UniFi mobile app, which is available from the App Store (iOS) or Google Play Store

(Android). You can use it to provision a UniFi AP for basic functionality without configuring a UniFi Controller. It also allows seamless provisioning of APs for remote controllers

(controllers not on the same layer-2 network) and easy access to both local controllers and those monitored on unifi.ubnt.com. RF Exposure Warning The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be lo-

cated or operating in conjunction with any other antenna or transmitter, ex-

cept as listed for this products certification. Les antennes utilises pour cet metteur doit tre install pour fournir une distance de sparation dau moins 20 cm de toutes les personnes et ne doit pas tre situ ou oprant en conjonction avec une autre antenne ou un autre metteur, sauf dans les cas numrs la certification de ce produit. CE Marking CE marking on this product represents the product is in compliance with all directives that are applicable to it. Alert Sign (!) Follows CE Marking Alert sign must be indicated if a restriction on use applied to the product and it must follow the CE marking. Industry Canada CAN ICES-3(A)/NMB-3(A) This Class A digital apparatus complies with Canadian ICES-003. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power

(e.i.r.p.) is not more than that permitted for successful communication. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

1. This device may not cause interference, and 2. This device must accept any interference, including interference that may cause undesired operation of the device. This radio transmitter (IC: 6545A-UAPACMPRO) has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device. Antenna Information: Dual-band antenna, Gain: 8 dBi CAN ICES-3(A)/NMB-3(A) Cet appareil numrique de la classe A est conforme la norme NMB-003 du Canada. Pour rduire le risque dinterfrence aux autres utilisateurs, le type dantenne et son gain doivent tre choisies de faon que la puissance isotrope rayonne quivalente (PIRE) ne dpasse pas ce qui est ncessaire pour une communication russie. Cet appareil est conforme la norme RSS Industrie Canada exempts de licence norme(s). Son fonctionnement est soumis aux deux conditions suivantes:

1. Cet appareil ne peut pas provoquer dinterfrences et 2. Cet appareil doit accepter toute interfrence, y compris les interfrences qui peuvent causer un mauvais fonctionnement du dispositif. Cet metteur radio (IC: 6545A-UAPACMPRO) a t approuve par Industrie Canada pour lexploitation avec lantenne types numrs ci-dessous avec le gain maximal admissible et requis limpdance de lantenne pour chaque type dantenne indiqu. Types dantenne non inclus dans cette liste, ayant un gain suprieur au gain maximal indiqu pour ce type, sont strictement interdits pour une utilisation avec cet appareil. Informations dantenne: Antenne bi-bande, Gain: 8 dBi Specifications Dimensions Weight UAP-AC-M-PRO 343.2 x 181.2 x 60.2 mm

(13.51 x 7.13 x 2.37") 633 g (1.40 lb) Networking Interface

(2) 10/100/1000 Ethernet Ports Buttons Power Method Power Supply Supported Voltage Range Max. Power Consumption Max. TX Power 2.4 GHz 5 GHz MIMO 2.4 GHz 5 GHz Throughput Speeds*

2.4 GHz 5 GHz Range*

Antennas Antenna Gain Wi-Fi Standards Wireless Security BSSID Mounting Operating Temperature Operating Humidity Certifications Reset 802.3af PoE 48V, 0.5A PoE Gigabit Adapter (Included) 44VDC to 57VDC 9W 22 dBm 22 dBm 3 x 3 3 x 3 450 Mbps 1300 Mbps 183 m (600 ft)

(3) Dual-Band Internal 8 dBi 802.11 a/b/g/n/ac WEP, WPA-PSK, WPA Enterprise (WPA/WPA2, TKIP/AES) Up to Four per Radio Wall/Pole (Pole Kit Included)

-40 to 70 C (-40 to 158 F) 5 - 95% Noncondensing CE, FCC, IC

* Speed and Range values may vary and are based on optimal environments. RoHS/WEEE Compliance Statement English European Directive 2012/19/EU requires that the equipment bearing this symbol on the product and/or its packaging must not be disposed of with unsorted municipal waste. The symbol indicates that this product should be disposed of separately from regular household waste streams. It is your responsibility to dispose of this and other electric and electronic equipment via designated collection facilities appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. For more detailed information about the disposal of your old equipment, please contact your local authorities, waste disposal service, or the shop where you purchased the product. Deutsch Die Europische Richtlinie 2012/19/EU verlangt, dass technische Ausrstung, die direkt am Gert und/oder an der Verpackung mit diesem Symbol versehen ist, nicht zusammen mit unsortiertem Gemeindeabfall entsorgt werden darf. Das Symbol weist darauf hin, dass das Produkt von regulrem Haushaltmll getrennt entsorgt werden sollte. Es liegt in Ihrer Verantwortung, dieses Gert und andere elektrische und elektronische Gerte ber die dafr zustndigen und von der Regierung oder rtlichen Behrden dazu bestimmten Sammelstellen zu entsorgen. Ordnungsgemes Entsorgen und Recyceln trgt dazu bei, potentielle negative Folgen fr Umwelt und die menschliche Gesundheit zu vermeiden. Wenn Sie weitere Informationen zur Entsorgung Ihrer Altgerte bentigen, wenden Sie sich bitte an die rtlichen Behrden oder stdtischen Entsorgungsdienste oder an den Hndler, bei dem Sie das Produkt erworben haben. Safety Notices 1. Read, follow, and keep these instructions. 2. Heed all warnings. 3. Only use attachments/accessories specified by the manufacturer. WARNING: Do not use this product in location that can be submerged by water. WARNING: Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning. Electrical Safety Information 1. Compliance is required with respect to voltage, frequency, and current requirements indicated on the manufacturers label. Connection to a different power source than those specified may result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. 2. There are no operator serviceable parts inside this equipment. Service should be provided only by a qualified service technician. 3. This equipment is provided with a detachable power cord which has an integral safety ground wire intended for connection to a grounded safety outlet. a. Do not substitute the power cord with one that is not the provided approved type. Never use an adapter plug to connect to a 2-wire outlet as this will defeat the continuity of the grounding wire. b. The equipment requires the use of the ground wire as a part of the safety certification, modification or misuse can provide a shock hazard that can result in serious injury or death. c. Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment. d. Protective earthing is provided by Listed AC adapter. Building installation shall provide appropriate short-circuit backup protection. e. Protective bonding must be installed in accordance with local national wiring rules and regulations. Espaol La Directiva 2012/19/UE exige que los equipos que lleven este smbolo en el propio aparato y/o en su embalaje no deben eliminarse junto con otros residuos urbanos no seleccionados. El smbolo indica que el producto en cuestin debe separarse de los residuos domsticos convencionales con vistas a su eliminacin. Es responsabilidad suya desechar este y cualesquiera otros aparatos elctricos y electrnicos a travs de los puntos de recogida que ponen a su disposicin el gobierno y las autoridades locales. Al desechar y reciclar correctamente estos aparatos estar contribuyendo a evitar posibles consecuencias negativas para el medio ambiente y la salud de las personas. Si desea obtener informacin ms detallada sobre la eliminacin segura de su aparato usado, consulte a las autoridades locales, al servicio de recogida y eliminacin de residuos de su zona o pregunte en la tienda donde adquiri el producto. Franais La directive europenne 2012/19/UE exige que lquipement sur lequel est appos ce symbole sur le produit et/ou son emballage ne soit pas jet avec les autres ordures mnagres. Ce symbole indique que le produit doit tre limin dans un circuit distinct de celui pour les dchets des mnages. Il est de votre responsabilit de jeter ce matriel ainsi que tout autre matriel lectrique ou lectronique par les moyens de collecte indiqus par le gouvernement et les pouvoirs publics des collectivits territoriales. Llimination et le recyclage en bonne et due forme ont pour but de lutter contre limpact nfaste potentiel de ce type de produits sur lenvironnement et la sant publique. Pour plus dinformations sur le mode dlimination de votre ancien quipement, veuillez prendre contact avec les pouvoirs publics locaux, le service de traitement des dchets, ou lendroit o vous avez achet le produit. Italiano La direttiva europea 2012/19/UE richiede che le apparecchiature contrassegnate con questo simbolo sul prodotto e/o sullimballaggio non siano smaltite insieme ai rifiuti urbani non differenziati. Il simbolo indica che questo prodotto non deve essere smaltito insieme ai normali rifiuti domestici. responsabilit del proprietario smaltire sia questi prodotti sia le altre apparecchiature elettriche ed elettroniche mediante le specifiche strutture di raccolta indicate dal governo o dagli enti pubblici locali. Il corretto smaltimento ed il riciclaggio aiuteranno a prevenire conseguenze potenzialmente negative per lambiente e per la salute dellessere umano. Per ricevere informazioni pi dettagliate circa lo smaltimento delle vecchie apparecchiature in Vostro possesso, Vi invitiamo a contattare gli enti pubblici di competenza, il servizio di smaltimento rifiuti o il negozio nel quale avete acquistato il prodotto. Limited Warranty UBIQUITI NETWORKS, Inc (UBIQUITI NETWORKS) warrants that the product(s) furnished hereunder (the Product(s)) shall be free from defects in material and workmanship for a period of one (1) year from the date of shipment by UBIQUITI NETWORKS under normal use and operation. UBIQUITI NETWORKS sole and exclusive obligation and liability under the foregoing warranty shall be for UBIQUITI NETWORKS, at its discretion, to repair or replace any Product that fails to conform to the above warranty during the above warranty period. The expense of removal and reinstallation of any Product is not included in this warranty. The warranty period of any repaired or replaced Product shall not extend beyond its original term. Warranty Conditions The above warranty does not apply if the Product:

(I) has been modified and/or altered, or an addition made thereto, except by Ubiquiti Networks, or Ubiquiti Networks authorized representatives, or as approved by Ubiquiti Networks in writing;

has been painted, rebranded or physically modified in any way;

has been damaged due to errors or defects in cabling;

has been subjected to misuse, abuse, negligence, abnormal physical, electromagnetic or electrical stress, including lightning strikes, or accident;

has been damaged or impaired as a result of using third party firmware;

has no original Ubiquiti MAC label, or is missing any other original Ubiquiti label(s); or has not been received by Ubiquiti within 30 days of issuance of the RMA.

(II)

(III)

(IV)

(V)

(VI)

(VII) In addition, the above warranty shall apply only if: the product has been properly installed and used at all times in accordance, and in all material respects, with the applicable Product documentation; all Ethernet cabling runs use CAT5 (or above), and for outdoor installations, shielded Ethernet cabling is used, and for indoor installations, indoor cabling requirements are followed. Returns No Products will be accepted for replacement or repair without obtaining a Return Materials Authorization (RMA) number from UBIQUITI NETWORKS during the warranty period, and the Products being received at UBIQUITI NETWORKS facility freight prepaid in accordance with the RMA process of UBIQUITI NETWORKS. Products returned without an RMA number will not be processed and will be returned freight collect or subject to disposal. Information on the RMA process and obtaining an RMA number can be found at: www.ubnt.com/support/warranty. Declaration of Conformity esky

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Prin prezenta, UBIQUITI NETWORKS declar c acest dispozitiv UBIQUITI NETWORKS este n conformitate cu cerinele eseniale i alte prevederi relevante ale Directivei 1999/5/CE. Tmto UBIQUITI NETWORKS, prehlasuje, e toto UBIQUITI NETWORKS zariadenie, je v slade so zkladnmi poiadavkami a almi relevantnmi ustanoveniami smernice 1999/5/ES. Por medio de la presente UBIQUITI NETWORKS declara que este dispositivo UBIQUITI NETWORKS, cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Hrmed UBIQUITI NETWORKS, intygar att denna UBIQUITI NETWORKS enhet r i verensstmmelse med de vsentliga egenskapskrav och vriga relevanta bestmmelser som framgr av direktiv 1999/5/EG. Online Resources Support help.ubnt.com Community community.ubnt.com Downloads downloads.ubnt.com w w w . u b n t . c o m 2016 Ubiquiti Networks, Inc. All rights reserved. Ubiquiti, Ubiquiti Networks, the Ubiquiti U logo, the Ubiquiti beam logo, TOUGHCable, and UniFi are trademarks or registered trademarks of Ubiquiti Networks, Inc. in the United States and in other countries. App Store is a service mark of Apple, Inc. Google, Android, and Google Play are trademarks of Google Inc. All other trademarks are the property of their respective owners. PH072716 1 3 5 7 9 11 13 15 17 19 21 222 4 6 8 10 12 14 16 18 20 22 24SPF1SPF2