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WatchGuard Firebox SOHO 6 Wireless User Guide SOHO 6 firmware version 6.2 Using this Guide To use this guide you need to be familiar with your computers operating system. If you have questions about navigating in your computers environment, please refer to your system user manual. The following conventions are used in this guide. Convention Bold type NOTE Indication Menu commands, dialog box options, Web page options, Web page names. For example: On the System Information page, select Disabled. Important information, a helpful tip or additional instructions. ii WatchGuard Firebox SOHO 6 Wireless Abbreviations used in this user guide 3DES DES DNS DHCP DSL IP IPSec ISDN ISP MAC MUVPN NAT PPP PPPoE TCP UDP URL VPN WAN WSEP Triple Data Encryption Standard Data Encryption Standard Domain Name Service Dynamic Host Control Protocol Digital Subscriber Line Internet Protocol Internet Protocol Security Integrated Services Digital Network Internet Service Provider Media Access Control Mobile User Virtual Private Network Network Address Translation Point-to-Point Protocol Point-to-Point Protocol over Ethernet Transfer Control Protocol User Datagram Protocol Universal Resource Locator Virtual Private Network Wide Area Network WatchGuard Security Event Processor User Guide iii Certifications and Notices FCC Certification This appliance has been tested and found to comply with limits for a Class A digital appliance, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions:
This appliance may not cause harmful interference. This appliance must accept any interference received, including interference that may cause undesired operation. IMPORANT NOTICE: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. iv WatchGuard Firebox SOHO 6 Wireless CE Notice The CE symbol on your WatchGuard Technologies equipment indicates that it is in compliance with the Electromagnetic Compatibility (EMC) directive and the Low Voltage Directive
(LVD) of the European Union (EU). Industry Canada This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numerique de la classe A respecte toutes les exigences du Reglement sur le materiel broulleur du Canada. CANADA RSS-210 The term IC: before the radio certification number only signifies that Industry of Canada technical specifications were met. Operation is subject to the following two conditions:
This device may not cause interference. This device must accept any interference, including interference that may cause undesired operation of the device. User Guide v VCCI Notice Class A ITE vi WatchGuard Firebox SOHO 6 Wireless Declaration of Conformity User Guide vii WATCHGUARD SOHO SOFTWARE END-USER LICENSE AGREEMENT WATCHGUARD SOHO SOFTWARE END-USER LICENSE AGREEMENT IMPORTANT - READ CAREFULLY BEFORE ACCESSING WATCHGUARD SOFTWARE This WatchGuard SOHO Software End-User License Agreement
("EULA") is a legal agreement between you (either an individual or a single entity) and WatchGuard Technologies, Inc. ("WATCHGUARD") for the WATCHGUARD SOHO software product, which includes computer software (whether installed separately on a computer workstation or on the WatchGuard hardware product) and may include associated media, printed materials, and on-line or electronic documentation, and any updates or modifications thereto, including those received through the WatchGuard LiveSecurity service (or its equivalent) (the "SOFTWARE PRODUCT"). WATCHGUARD is willing to license the SOFTWARE PRODUCT to you only on the condition that you accept all of the terms contained in this EULA. Please read this EULA carefully. By installing or using the SOFTWARE PRODUCT you agree to be bound by the terms of this EULA. If you do not agree to the terms of this EULA, WATCHGUARD will not license the SOFTWARE PRODUCT to you, and you will not have any rights in the SOFTWARE PRODUCT. In that case, promptly return the SOFTWARE PRODUCT, along with proof of payment, to the authorized dealer from whom you obtained the SOFTWARE PRODUCT for a full refund of the price you paid. 1. Ownership and License. The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. This is a license agreement and NOT an agreement for sale. All title and copyrights in and to the SOFTWARE PRODUCT (including but not limited to any images, photographs, animations, video, audio, music, text, and applets incorporated into the SOFTWARE PRODUCT), the accompanying printed materials, and any copies of the SOFTWARE PRODUCT are owned by WATCHGUARD or its licensors. Your rights to use the SOFTWARE PRODUCT are as specified in this EULA, and WATCHGUARD retains all rights not expressly granted to you in this EULA. Nothing in this EULA constitutes a waiver of our rights under U.S. copyright law or any other law or treaty. 2. Permitted Uses. You are granted the following rights to the SOFTWARE PRODUCT:
(A) You may use the SOFTWARE PRODUCT solely for the purpose of operating the SOHO hardware product in accordance with the SOHO or user documentation. viii WatchGuard Firebox SOHO 6 Wireless If you are accessing the SOFTWARE PRODUCT via a Web based installer program, you are granted the following additional rights to the SOFTWARE PRODUCT:
(A) You may install and use the SOFTWARE PRODUCT on any computer with an associated connection to the SOHO hardware product in accordance with the SOHO user documentation;
(B) You may install and use the SOFTWARE PRODUCT on more than one computer at once without licensing an additional copy of the SOFTWARE PRODUCT for each additional computer on which you want to use it, provided that each computer on which you install the SOFTWARE PRODUCT has an associated connection to the same SOHO hardware product
; and
(C) You may make a single copy of the SOFTWARE PRODUCT for backup or archival purposes only. 3. Prohibited Uses. You may not, without express written permission from WATCHGUARD:
(A) Reverse engineer, disassemble or decompile the SOFTWARE PRODUCT;
(B) Use, copy, modify, merge or transfer copies of the SOFTWARE PRODUCT or printed materials except as provided in this EULA;
(C) Use any backup or archival copy of the SOFTWARE PRODUCT (or allow someone else to use such a copy) for any purpose other than to replace the original copy in the event it is destroyed or becomes defective;
(D) Sublicense, lend, lease or rent the SOFTWARE PRODUCT; or
(E) Transfer this license to another party unless
(i) the transfer is permanent,
(ii) the third party recipient agrees to the terms of this EULA, and
(iii) you do not retain any copies of the SOFTWARE PRODUCT. 4. Limited Warranty. WATCHGUARD makes the following limited warranties for a period of ninety (90) days from the date you obtained the SOFTWARE PRODUCT from WATCHGUARD or an authorized dealer;
(A) Media. The disks and documentation will be free from defects in materials and workmanship under normal use. If the disks or documentation fail to conform to this warranty, you may, as your sole and exclusive remedy, obtain a replacement free of charge if you return the defective disk or documentation to us with a dated proof of purchase; and
(B) SOFTWARE PRODUCT. The SOFTWARE PRODUCT will materially conform to the documentation that accompanies it. If the SOFTWARE PRODUCT fails to operate in accordance with this warranty, you may, as your sole and exclusive remedy, return all of the SOFTWARE PRODUCT and the documentation to the authorized dealer from whom you obtained it, along with a dated proof of purchase, specifying the problems, and they will provide you with a new version of the SOFTWARE PRODUCT or a full refund at their User Guide ix election. Disclaimer and Release. THE WARRANTIES, OBLIGATIONS AND LIABILITIES OF WATCHGUARD, AND YOUR REMEDIES, SET FORTH IN PARAGRAPHS 4, 4(A) AND 4(B) ABOVE ARE EXCLUSIVE AND IN SUBSTITUTION FOR, AND YOU HEREBY WAIVE, DISCLAIM AND RELEASE ANY AND ALL OTHER WARRANTIES, OBLIGATIONS AND LIABILITIES OF WATCHGUARD AND ITS LICENSORS AND ALL OTHER RIGHTS, CLAIMS AND REMEDIES YOU MAY HAVE AGAINST WATCHGUARD AND ITS LICENSORS, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO ANY NONCONFORMANCE OR DEFECT IN THE SOFTWARE PRODUCT (INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ANY IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE, ANY WARRANTY OF NONINFRINGEMENT, ANY WARRANTY THAT THIS SOFTWARE PRODUCT WILL MEET YOUR REQUIREMENTS, ANY WARRANTY OF UNINTERRUPTED OR ERROR-FREE OPERATION, ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY IN TORT, WHETHER OR NOT ARISING FROM THE NEGLIGENCE
(WHETHER ACTIVE, PASSIVE OR IMPUTED) OR FAULT OF WATCHGUARD AND ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY FOR LOSS OR DAMAGE TO, OR CAUSED BY OR CONTRIBUTED TO BY, THE SOFTWARE PRODUCT). Limitation of Liability. WATCHGUARD'S LIABILITY (WHETHER IN CONTRACT, TORT, OR OTHERWISE;
AND NOTWITHSTANDING ANY FAULT, NEGLIGENCE, STRICT LIABILITY OR PRODUCT LIABILITY) WITH REGARD TO THE SOFTWARE PRODUCT WILL IN NO EVENT EXCEED THE PURCHASE PRICE PAID BY YOU FOR SUCH PRODUCT. THIS WILL BE TRUE EVEN IN THE EVENT OF THE FAILURE OF AN AGREED REMEDY. IN NO EVENT WILL WATCHGUARD BE LIABLE TO YOU OR ANY THIRD PARTY, WHETHER ARISING IN CONTRACT (INCLUDING WARRANTY), TORT
(INCLUDING ACTIVE, PASSIVE OR IMPUTED NEGLIGENCE AND STRICT LIABILITY AND FAULT), FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS INFORMATION) ARISING OUT OF OR IN CONNECTION WITH THIS WARRANTY OR THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT, EVEN IF WATCHGUARD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS WILL BE TRUE EVEN IN THE EVENT OF THE FAILURE OF AN AGREED REMEDY. 5. United States Government Restricted Rights. The enclosed SOFTWARE PRODUCT and documentation are provided with x WatchGuard Firebox SOHO 6 Wireless Restricted Rights. Use, duplication or disclosure by the U.S Government or any agency or instrumentality thereof is subject to restrictions as set forth in subdivision (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013, or in subdivision (c)(1) and (2) of the Commercial Computer Software -- Restricted Rights Clause at 48 C.F.R. 52.227-19, as applicable. Manufacturer is WatchGuard Technologies, Incorporated, 505 5th Ave. South, Suite 500,Seattle, WA 98104. 6. Export Controls. You agree not to directly or indirectly transfer the SOFTWARE PRODUCT or documentation to any country to which such transfer would be prohibited by the U.S. Export Administration Act and the regulations issued thereunder. 7. Termination. This license and your right to use the SOFTWARE PRODUCT will automatically terminate if you fail to comply with any provisions of this EULA, destroy all copies of the SOFTWARE PRODUCT in your possession, or voluntarily return the SOFTWARE PRODUCT to WATCHGUARD. Upon termination you will destroy all copies of the SOFTWARE PRODUCT and documentation remaining in your control or possession. 8. Miscellaneous Provisions. This EULA will be governed by and construed in accordance with the substantive laws of Washington excluding the 1980 United National Convention on Contracts for the International Sale of Goods, as amended. This is the entire EULA between us relating to the contents of this package, and supersedes any prior purchase order, communications, advertising or representations concerning the SOFTWARE PRODUCT AND BY USING THE SOFTWARE PRODUCT YOU AGREE TO THESE TERMS. IF THE SOFTWARE PRODUCT IS BEING USED BY AN ENTITY, THE INDIVIDUAL INDICATING AGREEMENT TO THESE TERMS REPRESENTS AND WARRANTS THAT (A) SUCH INDIVIDUAL IS DULY AUTHORIZED TO ACCEPT THIS EULA ON BEHALF OF THE ENTITY AND TO BIND THE ENTITY TO THE TERMS OF THIS EULA; (B) THE ENTITY HAS THE FULL POWER, CORPORATE OR OTHERWISE, TO ENTER INTO THIS EULA AND PERFORM ITS OBLIGATIONS UNDER THIS EULA AND; (C) THIS EULA AND THE PERFORMANCE OF THE ENTITYS OBLIGATIONS UNDER THIS EULA DO NOT VIOLATE ANY THIRD-PARTY AGREEMENT TO WHICH THE ENTITY IS A PARTY. No change or modification of this EULA will be valid unless it is in writing, and is signed by WATCHGUARD. User Guide xi Notice to Users Information in this guide is subject to change without notice. Companies, names, and data used in examples herein are fictitious unless otherwise noted. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of WatchGuard Technologies, Inc. Copyright, Trademark, and Patent Information Copyright 1998 - 2002 WatchGuard Technologies, Inc. All rights reserved. AppLock, AppLock/Web, Designing peace of mind, Firebox, Firebox 1000, Firebox 2500, Firebox 4500, Firebox II, Firebox II Plus, Firebox II FastVPN, Firebox III, Firebox SOHO, Firebox SOHO 6, Firebox SOHO 6tc, Firebox SOHO|tc, Firebox V100, Firebox V80, Firebox V60, Firebox V10, LiveSecurity, LockSolid, RapidStream, RapidCore, ServerLock, WatchGuard, WatchGuard Technologies, Inc., DVCP technology, Enforcer/MUVPN, FireChip, HackAdmin, HostWatch, Make Security Your Strength, RapidCare, SchoolMate, ServiceWatch, Smart Security. Simply Done., Vcontroller, VPNforce are either registered trademarks or trademarks of WatchGuard Technologies, Inc. in the United States and/or other countries. Hi/fn, Inc. 1993, including one or more U.S. Patents: 4701745, 5016009, 5126739, and 5146221 and other patents pending. Microsoft, Internet Explorer, Windows 95, Windows 98, Windows NT and Windows 2000 are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Netscape and Netscape Navigator are registered trademarks of Netscape Communications Corporation in the United States and other countries. RC2 Symmetric Block Cipher, RC4 Symmetric Stream Cipher, RC5 Symmetric Block Cipher, BSAFE, TIPEM, RSA Public Key Cryptosystem, MD, MD2, MD4, and MD5 are either trademarks or registered trademarks of RSA Data Security, Inc. Certain materials herein are Copyright 1992-1999 RSA Data Security, Inc. All rights reserved. RealNetworks, RealAudio, and RealVideo are either a registered trademark or trademark of RealNetworks, Inc. in the United States and/or other countries. Java and all Jave-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries. All right reserved. 1995-1998 Eric Young (eay@cryptsoft). All rights reserved. 1998-2000 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
xii WatchGuard Firebox SOHO 6 Wireless 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/)"
4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact openssl-core@openssl.org. 5. Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" appear in their names without prior written permission of the OpenSSL Project. 6. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http:/
/www.openssl.org/)"
THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. This product includes cryptographic software written by Eric Young
(eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com). 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code. The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson
(tjh@cryptsoft.com). Copyright remains Eric Young's, and as such any Copyright notices in the code are not to be removed. If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used. This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package. Redistribution and use in source User Guide xiii and binary forms, with or without modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. All advertising materials mentioning features or use of this software must display the following acknowledgement: "This product includes cryptographic software written by Eric Young
(eay@cryptsoft.com)" The word 'cryptographic' can be left out if the routines from the library being used are not cryptographic related :-). 4. If you include any Windows specific code (or a derivative thereof) from the apps directory
(application code) you must include an acknowledgement: "This product includes software written by Tim Hudson (tjh@cryptsoft.com)"
THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publicly available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.]
The mod_ssl package falls under the Open-Source Software label because it's distributed under a BSD-style license. The detailed license information follows. Copyright (c) 1998-2001 Ralf S. Engelschall. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. All advertising materials mentioning features or use of this software must display the following acknowledgment:
"This product includes software developed by Ralf S. Engelschall <rse@engelschall.com> for use in the mod_ssl project (http://www.modssl.org/)."
xiv WatchGuard Firebox SOHO 6 Wireless 4. The names "mod_ssl" must not be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact rse@engelschall.com. 5. Products derived from this software may not be called "mod_ssl" nor may "mod_ssl" appear in their names without prior written permission of Ralf S. Engelschall. 6. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by Ralf S. Engelschall <rse@engelschall.com> for use in the mod_ssl project (http://www.modssl.org/)."
THIS SOFTWARE IS PROVIDED BY RALF S. ENGELSCHALL ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL RALF S. ENGELSCHALL OR HIS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The Apache Software License, Version 1.1 Copyright (c) 2000 The Apache Software Foundation. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. The end-user documentation included with the redistribution, if any, must include the following acknowledgment:
"This product includes software developed by the Apache Software Foundation (http://
www.apache.org/)." Alternately, this acknowledgment may appear in the software itself, if and wherever such third-party acknowledgments normally appear. 4. The names "Apache" and "Apache Software Foundation" must not be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact apache@apache.org. User Guide xv 5. Products derived from this software may not be called "Apache", nor may "Apache" appear in their name, without prior written permission of the Apache Software Foundation. THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE APACHE SOFTWARE FOUNDATION OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. This software consists of voluntary contributions made by many individuals on behalf of the Apache Software Foundation. For more information on the Apache Software Foundation, please see <http://www.apache.org/>. Portions of this software are based upon public domain software originally written at the National Center for Supercomputing Applications, University of Illinois, Urbana-Champaign. All other trademarks or trade names mentioned herein, if any, are the property of their respective owners. Limited Hardware Warranty This Limited Hardware Warranty (the Warranty) applies to the enclosed WatchGuard hardware product (the Product), not including any associated software which is licensed pursuant to a separate end-user license agreement and warranty. BY USING THE PRODUCT, YOU AGREE TO THE TERMS HEREOF. If you do not agree to these terms, please return this package, along with proof of purchase, to the authorized dealer from which you purchased it for a full refund. WatchGuard Technologies, Inc. (WatchGuard) and you agree as follows:
1. Limited Warranty. WatchGuard warrants that upon delivery and for one (1) year thereafter (the Warranty Period): (a) the Product will be free from material defects in materials and workmanship, and (b) the Product, when properly installed and used for its intended purpose and in its intended operating environment, will perform substantially in accordance with WatchGuard applicable specifications. This warranty does not apply to any Product that has been: (i) altered, repaired or modified by any party other than WatchGuard; or (ii) damaged or destroyed by accidents, power spikes or similar events or by any intentional, reckless or negligent acts or omissions of any party. You may have additional warranties with respect to the Product from the manufacturers of Product components. However, you agree not to look to WatchGuard for, and hereby release WatchGuard from any xvi WatchGuard Firebox SOHO 6 Wireless liability for, performance of, enforcement of, or damages or other relief on account of, any such warranties or any breach thereof. 2. Remedies. If any Product does not comply with the WatchGuard warranties set forth in Section 1 above, WatchGuard will, at its option, either (a) repair the Product, or (b) replace the Product;
provided, that you will be responsible for returning the Product to the place of purchase and for all costs of shipping and handling. Repair or replacement of the Product shall not extend the Warranty Period. Any Product, component, part or other item replaced by WatchGuard becomes the property of WatchGuard . WatchGuard shall not be responsible for return of or damage to any software, firmware, information or data contained in, stored on, or integrated with any returned Products. 3. Disclaimer and Release. THE WARRANTIES, OBLIGATIONS AND LIABILITIES OF WATCHGUARD, AND YOUR REMEDIES, SET FORTH IN PARAGRAPHS 1 AND 2 ABOVE ARE EXCLUSIVE AND IN SUBSTITUTION FOR, AND YOU HEREBY WAIVE, DISCLAIM AND RELEASE ANY AND ALL OTHER WARRANTIES, OBLIGATIONS AND LIABILITIES OF WATCHGUARD AND ALL OTHER RIGHTS, CLAIMS AND REMEDIES YOU MAY HAVE AGAINST WATCHGUARD, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO ANY NONCONFORMANCE OR DEFECT IN THE PRODUCT
(INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ANY IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE, ANY WARRANTY OF NONINFRINGEMENT, ANY WARRANTY OF UNINTERRUPTED OR ERROR-
FREE OPERATION, ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY IN TORT, WHETHER OR NOT ARISING FROM THE NEGLIGENCE (WHETHER ACTIVE, PASSIVE OR IMPUTED) OR FAULT OF WATCHGUARD OR FROM PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, AND ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY FOR LOSS OR DAMAGE TO, OR CAUSED BY OR CONTRIBUTED TO BY,THE PRODUCT). 4. Limitation of Liability. WATCHGUARD TECHNOLOGIES LIABILITY (WHETHER ARISING IN CONTRACT (INCLUDING WARRANTY), TORT (INCLUDING ACTIVE, PASSIVE OR IMPUTED NEGLIGENCE AND STRICT LIABILITY AND FAULT) OR OTHER THEORY) WITH REGARD TO ANY PRODUCT WILL IN NO EVENT EXCEED THE PURCHASE PRICE PAID BY YOU FOR SUCH PRODUCT. THIS SHALL BE TRUE EVEN IN THE EVENT OF THE FAILURE OF ANY AGREED REMEDY. IN NO EVENT WILL WATCHGUARD TECHNOLOGIES BE LIABLE TO YOU OR ANY THIRD PARTY (WHETHER ARISING IN CONTRACT (INCLUDING WARRANTY), TORT (INCLUDING ACTIVE, PASSIVE OR IMPUTED NEGLIGENCE AND STRICT LIABILITY AND FAULT) OR OTHER THEORY) FOR COST OF COVER OR FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, BUSINESS, OR DATA) ARISING OUT OF OR IN CONNECTION WITH THIS WARRANTY OR THE USE OF OR INABILITY TO USE THE PRODUCT, EVEN IF WATCHGUARD TECHNOLOGIES HAS BEEN User Guide xvii ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS SHALL BE TRUE EVEN IN THE EVENT OF THE FAILURE OF ANY AGREED REMEDY. 5. Miscellaneous Provisions. This Warranty will be governed by the laws of the state of Washington, U.S.A., without reference to its choice of law rules. The provisions of the 1980 United Nations Convention on Contracts for the International Sales of Goods, as amended, shall not apply. You agree not to directly or indirectly transfer the Product or associated documentation to any country to which such transfer would be prohibited by the U.S. Export laws and regulations. If any provision of this Warranty is found to be invalid or unenforceable, then the remainder shall have full force and effect and the invalid provision shall be modified or partially enforced to the maximum extent permitted by law to effectuate the purpose of this Warranty. This is the entire agreement between WatchGuard and you relating to the Product, and supersedes any prior purchase order, communications, advertising or representations concerning the Product AND BY USING THE PRODUCT YOU AGREE TO THESE TERMS. No change or modification of this Agreement will be valid unless it is in writing, and is signed by WatchGuard. Software Version Number: 6.2 Part No 1230-000 xviii WatchGuard Firebox SOHO 6 Wireless Contents CHAPTER 1 Introduction ..................................................1
......................................................2
........................................2
..........4 Package contents How does a firewall work?
How does information travel on the Internet?
How does the SOHO 6 Wireless process CHAPTER 2 Installation information?
How Does Wireless Networking Work?
SOHO 6 Wireless hardware description
..........................................................5
....................5
...................6
..................................................13 Before you Begin the Installation ............................14 Physically Connect to the SOHO 6 Wireless
...........21
............................26 Setting up the Wireless Network
......................27 Setting up the Wireless Access Point Configuring the Wireless Card on your computer
..27 User Guide xvii CHAPTER 3 SOHO 6 Wireless basics SOHO 6 Wireless System Status page Factory default settings Register your SOHO 6 Wireless and activate the
...........................29
...................29
...........................................31 LiveSecurity Service Reboot the SOHO 6 Wireless CHAPTER 4 Configure the Network Interfaces External Network Configuration Configure the Trusted Network Configure the Optional Network for Wireless
............................................33
.................................34
...........37
.............................37
..............................42 CHAPTER 5 Administrative options Networking .........................................................46
.............................49 Configure the Wireless Network
............................................54 Configure static routes View network statistics
............................................55 Configure the dynamic DNS Service .......................56
..............................59
......................................59
...................................63
...............................................65
....66
......................................69
................71
......................................................71
............71
.................................................75
.......................................................77 The System Security page Set up VPN manager access Update the firmware Activate the SOHO 6 Wireless upgrade options View the configuration file Firewall settings Configure incoming and outgoing services Block external sites Firewall options CHAPTER 6 Configure the Firewall Settings xviii WatchGuard Firebox SOHO 6 Wireless Enable override MAC address for the external network Create an Unrestricted Pass Through
...............................................................82
.....................82 CHAPTER 7 Configure logging .....................................85
....................86 View SOHO 6 Wireless log messages Set up logging to a WatchGuard Security Event Processor log host
..............................................87 Set up logging to a Syslog host
..............................88 Set the system time .................................................90
.................93
..........................................93 How WebBlocker works Purchase and activate SOHO 6 Wireless CHAPTER 8 SOHO 6 Wireless WebBlocker WebBlocker Configure the SOHO 6 Wireless WebBlocker WebBlocker Categories
........................................................95
.........95
........................................101 CHAPTER 9 VPNVirtual Private Networking ..........105 What You Need .....................................................106 Step-by-step instructions to configure a SOHO 6 Wireless VPN tunnel Frequently Asked Questions Set Up multiple SOHO-SOHO VPN tunnels Configure split tunneling MUVPN Clients View the VPN Statistics
.........................................109
.................................110
.........111
......................................116
.....................................................117
.........................................118 User Guide xix CHAPTER 10 MUVPN Clients
........................................119 Configure the SOHO 6 Wireless for MUVPN Clients
.................................................120 Prepare the Remote Computers for the MUVPN Client
................................................................123
..............137
........147
...............151
..........................153 Install and Configure the MUVPN Client Connect and Disconnect the MUVPN Client Monitor the MUVPN Client Connection The ZoneAlarm Personal Firewall Use the MUVPN Client to Enforce your Corporate Policy Troubleshooting Tips
................................................................157
............................................167
...................................171
.............................................171
.....................................180
.........................180
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................................................................. 181 Troubleshooting tips Contact technical support Online documentation and FAQs Special notices CHAPTER 11 Support resources Index xx WatchGuard Firebox SOHO 6 Wireless CHAPTER 1 Introduction This manual shows how to use your WatchGuard Firebox SOHO 6 Wireless or SOHO 6tc Wireless security appliance for secure access to the Internet. User Guide 1 The only difference between these two appliances is the VPN feature. VPN is available as an upgrade option for the SOHO 6 Wireless. The SOHO 6tc Wireless includes the VPN upgrade option. The SOHO 6 Wireless provides security and wireless networking when your computer is connected to the Internet with a high-
speed cable modem, DSL modem, leased line, or ISDN. The newest installation and user information is available from the WatchGuard Web site:
http://support.watchguard.com/sohoresources/
Package contents Make sure that the package contains all of these items:
SOHO 6 Wireless QuickStart Guide Wireless User Guide LiveSecurity Service activation card Hardware Warranty card AC adapter (12 V, 1.2 A) Straight-through Ethernet cable SOHO 6 Wireless security appliance Two 5dBi detachable antennae How does a firewall work?
The Internet connects your network to resources. Some examples of resources are the World Wide Web, email and video/audio 2 WatchGuard Firebox SOHO 6 Wireless How does a firewall work?
conferencing. A connection to the Internet is dangerous to the privacy and the security of your network. A firewall divides your internal network from the Internet to reduce this danger. The appliances on the trusted side of your SOHO 6 Wireless firewall are protected. The illustration below shows how the SOHO 6 Wireless physically divides your trusted network from the Internet. The SOHO 6 Wireless controls all traffic between the external network (the Internet) and the trusted network (your computers). All suspicious traffic is stopped. The rules and policies that identify the suspicious traffic are shown in Configure incoming and outgoing services on page 71. User Guide 3 How does information travel on the Internet?
The data that is sent through the Internet is divided into packets. To make sure that the packets are received at the destination, information is added to the packets. The protocols for these tasks are called TCP and IP. TCP disassembles and reassembles the data, for example an email message or a program file. IP adds information to the packets, which includes the destination and the handling requirements. IP addresses An IP address identifies a computer on the Internet that sends and receives packets. Each computer on the Internet has an address. The SOHO 6 Wireless is also a computer and has an IP address. When you configure a service behind a firewall, you must include the trusted network IP address for the computer that supplies the service. A URL (Uniform Resource Locator) identifies each IP address on the Internet. An example of a URL is:
http://www.watchguard.com/. Protocols A protocol defines how a packet is assembled and transmitted through a network. The most frequently used protocols are TCP and UDP (User Datagram Protocol). There are other IP protocols that are less frequently used. Port numbers During the communication between computers, port numbers identify which programs or applications are connected. 4 WatchGuard Firebox SOHO 6 Wireless How does the SOHO 6 Wireless process information?
How does the SOHO 6 Wireless process information?
Services A service is the group of protocols and port numbers for a specified program or type of application. The standard configuration of the SOHO 6 Wireless contains the correct settings for many standard services. Network Address Translation All connections from the trusted network to the external network through a SOHO 6 Wireless use dynamic NAT. Dynamic NAT prevents that private IP addresses from your trusted network are sent through the Internet. The SOHO 6 Wireless replaces the private IP addresses with the public IP address to protect the trusted network. Each packet sent through the Internet contains IP address information. Packets sent through the SOHO 6 Wireless with Dynamic NAT include only the public IP address of the SOHO 6 Wireless and not the private IP address of the computer in the trusted network. Because only the IP address of the SOHO 6 Wireless is sent to the external network, unauthorized access by the computers in the public network to the computers in the trusted network is prevented. How Does Wireless Networking Work?
Wireless networking creates a network by transmitting and receiving data as radio-frequency signals between your computers and the SOHO 6 Wireless using the 802.11b standard defined by User Guide 5 the Institute of Electrical and Electronics Engineers (IEEE) and is part of a series of wireless standards. Unless adequately protected, a wireless network is susceptible to access from the outside by unauthorized users to compromise your machine or simply to access a free Internet connection. Increase your corporate network security by forcing users to authenticate with a Mobile User VPN client, creating a secure IPSec tunnel from the wireless computer to the SOHO 6 Wireless. Separation of the trusted network from the optional network further protects the connection from the wireless computer to the SOHO 6 Wireless. For information on how to configure this, see Chapter 11 MUVPN Clients on page 119. SOHO 6 Wireless hardware description The hardware of the SOHO 6 Wireless uses newer technology than earlier SOHO models. Faster Processor The SOHO 6 Wireless has a new network processor that runs at a speed of 150 MHz. Ethernet and encryption technology are included. Ethernet ports The SOHO 6 Wireless has five 10/100 Base TX ports. The Ethernet ports have the labels 0 through 3 and WAN. 6 WatchGuard Firebox SOHO 6 Wireless SOHO 6 Wireless hardware description Wireless Wireless operating range--indoors (these values are approximations):
100 feet at 11 Mbps 165 feet at 5.5 Mbps 230 feet at 2 Mbps 300 feet at 1 Mbps Understanding IEEE 802.11b Wireless Communication In general, transmitted RF power and signal bandwidth place an upper limit on the rate that data can be transmitted over a wireless link. The basic equation to determines the maximum data rate is:
Channel Capacity =
Channel Bandwidth x Log2(1 + Signal Strength/Noise Level This equation says the maximum amount of data (bits/s) that can be transmitted over a given channel depends on:
The Channel Bandwidth: (22Mbits/s) for 802.11b The Signal Strength: (15dBm transmitted) for Soho6 Wireless The Noise Level: Depends on the channel environment and the receiver design. Data rate cannot exceed channel capacity. Channel capacity depends on signal strength, noise, and transmitted power. User Guide 7 Noise Level (watts) The more in-band RF noise there is the less data can be transmitted over a given channel (wireless link). The noise level is primarily due to three factors:
First, there is a minimum level of background noise due to the ambient temperature of the channel (atmosphere) and the bandwidth. Second, the 802.11b receiver will have an innate noise level due to its own components operating temperature. Third, there are many unlicensed transmitters using the same frequency bands as 802.11. Some of these are:
- Cordless phones,
- Other 802.11b devices operating on adjacent channels. Note that only channels 1, 6, and11 are unique. All other channels overlap because while the center frequencies increment by 5MHz per channel, the bandwidths are 22MHz.
- Microwave ovens,
- Sodium type lighting systems (fusion lamps),
- Arc welders (broadband spark gap transmitters)
- Blue-Tooth transmitters. Note that a Blue-Tooth transmitter operates at lower power levels and would need to be near an 802.11b receiver to interfere with it. Industrial, Scientific, and Medical equipment can also use these bands.
Signal Strength (watts) The signal strength depends primarily on:
- How much RF signal power is transmitted 8 WatchGuard Firebox SOHO 6 Wireless SOHO 6 Wireless hardware description
- How much directional antenna gain there is at the transmitter and receiver
- The signal attenuation (path-loss) between the transmitter and receiver. Path Loss:
The path-loss is directly proportional to line-of-site distance between transmitter and receiver, and inversely proportional to the wavelength of the transmitted signal. The equation for Signal Loss is:
Loss = 20xLog10(4xpi x(Distance/Wavelength)).
- Wavelength = (speed-of-light/ frequency). This means that the higher the frequency the shorter the wavelength and the greater the path-loss will be for a given frequency.
- For an average office environment, a rule-of-thumb is that line-of-sight signal loss will only pertain to about the first 20 feet and will then increase by about 30 dB per 100 feet, due the effect of walls, and cubicles and widows, etc. Second, the signals can arrive by different paths depending on how many surfaces reflect the signal. This is called multi-path. Many surfaces will reflect a signal at 2.4 GHz. The problem is that some combinations of reflected signals will result in cancellation at a given point, thus by moving a receiver by as little as wavelength, the signal could vary by as much as 30dB. The effect is called fading due to multi-path reflections. The signal fading effect is highly dependent on antenna position, so the SOHO 6 Wireless uses antenna receiver diversity (2 antennas spaced more than wavelength apart) to reduce the effect of multi-path fading. On the SOHO 6 Wireless the antenna receiving the stronger signal is selected automatically. User Guide 9 NOTE Laptop computers typically have one antenna, which is more susceptible to signal fading depending on position. This can lead to a situation where the SOHO 6 Wireless hears the laptops signal, but the laptop doesnt hear the access point. Antenna Directional Gain:
Antenna Gain is the result of how directional the radiation
(transmit/receive signal strength) pattern is. The higher the gain, then the more directional the antenna is. The SOHO 6 Wireless ships with 5dBi antennas. This means they have a maximum 5 dBi gain pattern perpendicular to the antenna position. A laptop computer antenna gain will vary but might be as low as -10dBi for embedded wireless antennas. Transmitted Power:
SOHO 6 Wireless transmits at 15dBm (0.032 watts), which is compatible with US and European and other requirements. In the USA 802.11b devices may transmit at up to (1 watt) and up to (0.1 watt) in Europe. Allocated channels vary for USA and Europe. Signal strength is a function, both of how much power was transmitted, and how much power was received. This is impacted by the antenna gain at the transmitter and receiver as well as the distance and the environment in between them. Due principally to the effect of cluttered environment, signal loss increases faster in an office building than it would for line-of-sight transmission. Channel Bandwidth:
This varies with the type of modulation scheme. 802.11b devices use CCK (11 Mbps, 5.5 Mbps), DQPSK (2 Mbps), and DBPSK 10 WatchGuard Firebox SOHO 6 Wireless SOHO 6 Wireless hardware description
(1Mbps). The factor that determines which modulation scheme is used is the Packet Error Rate (PER). The modulation scheme switches automatically to maintain the PER at or below 8% by using slower data rates (different modulation schemes) as necessary. SOHO 6 Wireless front and rear views There are 14 indicator lights on the front panel of the SOHO 6 Wireless. The illustration below shows the front view. PWR PWR is lit while the SOHO 6 Wireless is connected to a power supply. Status Status is lit while a management connection is in use. Link Link indicators are lit while there is an active physical connection to the related Ethernet port. A link indicator flashes when data flows through the Ethernet port. 100 The 100 indicator is lit when a port is in use at 100 Mb. The 100 indicator is not lit when a port is in use at 10 Mb. User Guide 11 WAN WAN is lit while there is an active physical connection to the WAN port. The indicator flashes when data flows through the port. Mode Mode is lit while there is a connection to the Internet. There are five Ethernet ports, a reset button, and a power input on the rear of the SOHO 6 Wireless. The illustration below shows the rear view. RESET button Push the reset button to reset to the SOHO 6 Wireless to the factory default configuration. See Reset the SOHO 6 Wireless to the factory default settings on page 32 for more information about this procedure. WAN port The WAN port is for the external interface. Four numbered ports (0-3) These Ethernet ports are for the trusted network connections. Power input Connect the power input to a power supply using the 12 volt 1.2a AC adapter supplied with the SOHO 6 Wireless. 12 WatchGuard Firebox SOHO 6 Wireless CHAPTER 2 Installation The SOHO 6 Wireless protects computers that are connected to it by Ethernet cable or wireless connection. Follow the procedures in this chapter to install the SOHO 6 Wireless and set up the wireless network. Because WatchGuard is concerned about the security of your network, the wireless feature is turned off on the SOHO 6 Wireless we ship you. This allows you to enable the wireless network after you set up the desired security. To install the SOHO 6 Wireless, you complete the following steps:
Identify and record your TCP/IP settings. Disable the HTTP proxy setting of your Web browser. Enable your computer for DHCP. Make the physical connections between the SOHO 6 Wireless and your network. User Guide 13 To set up the wireless network, you complete the following steps:
Set up the Wireless Network Set up the Wireless Access Point Configure the Wireless Card on your computer See the SOHO 6 Wireless QuickStart Guide included with the SOHO 6 Wireless for a summary of this information. Before you Begin the Installation Before you install the SOHO 6, Wireless, make sure you have:
DSL/cable modem Firebox SOHO 6 Wireless with Ethernet cables and power supply Computer connected by Ethernet cable to the Firebox SOHO 6 Wireless Computer with wireless card (for Wireless) You also need to follow these steps:
1 Make sure there are a 10/100BaseT Ethernet card or an 802.11b wireless networking card installed in your computer. 2 Make sure you have a functional Internet connection. If the Internet connection is not functional, call your ISP. The Internet connection must be a cable modem or DSL modem with a 10/
100BaseT port, an ISDN router, or a direct LAN connection. 3 Make sure there are two straight-through Ethernet network cables with RJ-45 connectors available. Crossover cables, which are often red or orange in color, are not satisfactory. The SOHO 6 Wireless package includes one cable. Make sure that the cables are of sufficient length to connect the modem or 14 WatchGuard Firebox SOHO 6 Wireless Before you Begin the Installation router to the SOHO 6 Wireless and the SOHO 6 Wireless to your computer. 4 Attach the two antennae supplied with the SOHO 6 Wireless. NOTE The SOHO 6 Wireless must be installed to provide a separation distance of at least 20 centimeters from all persons and must not be collocated or operating in conjunction with any other antenna or transmitter. 5 Call your ISP to determine the method of network address assignment. The possible methods are static addressing, DHCP, or PPPoE. This information is necessary during the installation procedure. See External Network Configuration on page 37 for more information. 6 Make sure that the Web browser program installed on your computer is Netscape Navigator (version 4.77 or higher) or Internet Explorer (version 5.0 or higher). 7 Record the SOHO 6 Wireless serial number. The serial number is found on the bottom of the appliance. Examine and record the current TCP/IP settings Examine the current TCP/IP settings of your computer, and record the settings in the table below. Follow the instructions for the operating system that is installed on your computer. Microsoft Windows 2000 and Windows XP 1 Click Start => Programs => Accessories => Command Prompt. 2 At the prompt, type ipconfig /all, then press Enter. 3 Record the TCP/IP settings in the table provided. 4 Click Cancel. User Guide 15 Microsoft Windows NT 1 Click Start => Programs => Command Prompt. 2 At the default prompt, type ipconfig /all, then press Enter. 3 Record the TCP/IP settings in the table provided. 4 Click Cancel. Microsoft Windows 95 or 98 or ME 1 Click Start => Run. 2 Type: winipcfg. 3 Click OK. 4 5 Record the TCP/IP settings in the table provided. 6 Click Cancel. Select the Ethernet Adapter. Macintosh 1 Click the Apple menu => Control Panels => TCP/IP. 2 Record the TCP/IP settings in the table provided. 3 Close the window. Other operating systems (Unix, Linux) 1 Consult your operating system guide to locate the TCP/IP screen. 2 Record the TCP/IP settings in the chart provided. 3 Exit the TCP/IP configuration screen. 16 WatchGuard Firebox SOHO 6 Wireless Before you Begin the Installation TCP/IP Setting IP Address Subnet Mask Default Gateway DHCP Enabled DNS Server(s) Value
. . . . . . . Yes No
. . . . . Primary Secondary NOTE If you must connect more than one computer to the trusted network behind the SOHO 6 Wireless, determine the TCP/IP settings for each computer. Enable your computer for DHCP To open the configuration pages for the SOHO 6 Wireless, configure your computer to receive its IP address through DHCP. See Network addressing on page 37 for more information about network addressing and DHCP. NOTE These configuration instructions are for the Windows 2000 operating system. 1 Click Start => Settings => Control Panel. The control panel window opens. User Guide 17 2 Double-click the Network & Dial-up Connections icon. 3 Double-click the connection you use to connect to the Internet. The network connection dialog box opens. 4 Click Properties. The network connection properties dialog box opens. 18 WatchGuard Firebox SOHO 6 Wireless Before you Begin the Installation 5 Double-click the Internet Protocol (TCP/IP) component. The Internet Protocol (TCP/IP) Properties dialog box opens. 6 Click to select the obtain an IP address automatically checkbox. 7 Click to select the Obtain DNS server address automatically checkbox. 8 Click OK to close the Internet Protocol (TCP/IP) Properties dialog box. 9 Click OK again to close the Network Connection Properties dialog box. Disable the HTTP proxy setting of your Web browser To configure a SOHO 6 Wireless, you must access the configuration pages in the SOHO 6 Wireless with your browser. If User Guide 19 the HTTP proxy setting in your browser is enabled, you can not open these pages to complete the configuration procedure. If the HTTP proxy setting is enabled, the browser only sees Web pages found on the Internet, and not pages in other locations. If the HTTP proxy setting is disabled, you can open the configuration pages in the SOHO 6 Wireless and Web pages on the Internet. The instructions below show how to disable the HTTP proxy setting in three browser applications. If a different browser is used, use the help menus of the browser program to find the necessary information. Netscape 4.7 1 Open Netscape. 2 Click Edit => Preferences. The Preferences window opens. 3 A list of options is shown at the left side of the window. Click the + symbol to the left of the Advanced option to expand the list. 4 Click Proxies. 5 Make sure the Direct Connection to the Internet option is selected. 6 Click OK to save the settings. Netscape 6.x 1 Open Netscape. 2 Click Edit => Preferences. The Preferences window opens. 3 A list of options is shown at the left side of the window. Click the arrow symbol to the left of the Advanced heading to expand the list. 20 WatchGuard Firebox SOHO 6 Wireless Physically Connect to the SOHO 6 Wireless 4 Click Proxies. 5 Make sure the Direct Connection to the Internet option is selected. 6 Click OK to save the settings. Internet Explorer 5.0, 5.5, and 6.0 1 Open Internet Explorer. 2 Click Tools => Internet Options. The Internet Options window opens. Scroll down the page to HTTP 1.1 Settings. 3 Click the Advanced tab. 4 5 Disable all of the check boxes. 6 Click OK to save the settings. Physically Connect to the SOHO 6 Wireless The SOHO 6 Wireless protects computers that are connected to it by Ethernet cable or wireless connection. This section discusses how to connect computers to the SOHO 6 Wireless by using Ethernet cables. The SOHO 6 Wireless protects one computer or a multi-computer network and can also function as a hub to connect other computers. If you want to set up a wireless network, you still need to connect a computer to the SOHO 6 using an Ethernet cable. You use this connection to turn on the wireless network. For more information on setting up a wireless network, see Figure , Setting up the Wireless Network, on page 26. User Guide 21 Cabling the SOHO 6 Wireless for one to four appliances A maximum of four computers, printers, scanners, or other network peripherals can connect directly to the SOHO 6 Wireless. These connections use the four trusted network ports (0-3). To connect a maximum of four appliances, use the SOHO 6 Wireless as a network hub. 1 2 Shut down your computer. If you connect to the Internet through a DSL modem or cable modem, disconnect the power supply to this device. 22 WatchGuard Firebox SOHO 6 Wireless Physically Connect to the SOHO 6 Wireless 3 Disconnect the Ethernet cable that connects your DSL modem, cable modem or other Internet connection to your computer. Connect this cable to the WAN port on the SOHO 6 Wireless. The SOHO 6 Wireless is connected directly to the modem or other Internet connection. 4 Connect one end of the straight-through Ethernet cable supplied with your SOHO 6 Wireless to a trusted network port
(0-3) on the SOHO 6 Wireless. Connect the other end to the Ethernet port of your computer. The SOHO 6 Wireless is connected to the Internet and your computer. If you connect to the Internet through a DSL modem or cable modem, reconnect the power supply to this device. The indicator lights flash and then stop. The modem is ready for use. 5 6 Attach the AC adapter to the SOHO 6 Wireless. Connect the AC adapter to a power source. 7 Restart the computer. See Factory default settings on page 31 for the factory default configuration options. See External Network Configuration on page 37 and Configure the Trusted Network on page 42 for special configurations. Cabling the SOHO 6 Wireless for more than four appliances Although the SOHO 6 Wireless has only four trusted network ports (0-3), you can connect more than four appliances. Use one or more network hubs to make more connections. User Guide 23 The base model SOHO 6 Wireless includes a ten-seat license. This license allows a maximum of ten appliances on the trusted network to connect to the Internet at the same time. There can be more than ten appliances on the trusted network, but the SOHO 6 Wireless will only allow ten Internet connections. A seat is in use when an appliance connects to the Internet and is free when the connection is broken. License upgrades are available from the WatchGuard Web site:
http://www.watchguard.com/sales/buyonline.asp To connect more than four appliances to the SOHO 6 Wireless, these items are necessary:
an Ethernet hub;
a straight-through Ethernet cable, with RJ-45 connectors, for each computer;
24 WatchGuard Firebox SOHO 6 Wireless Physically Connect to the SOHO 6 Wireless a straight-through Ethernet cable to connect each hub to the SOHO 6 Wireless. 1 Shut down your computer. If you connect to the Internet through a DSL modem or cable modem, disconnect the power supply from this device. 2 Disconnect the Ethernet cable that runs from your DSL modem, cable modem or other Internet connection to your computer. Connect the Ethernet cable to the WAN port on the SOHO 6 Wireless. The SOHO 6 Wireless is connected directly to the modem or other Internet connection. 3 Connect one end of the straight-through Ethernet cable supplied with your SOHO 6 Wireless to one of the trusted network ports (0-3) on the SOHO 6 Wireless. Connect the other end to the uplink port of the Ethernet hub. The SOHO 6 Wireless is connected to the Internet and your Ethernet hub. 4 Connect an Ethernet cable between each of the computers and 5 an uplink port on the Ethernet hub. If you connect to the Internet through a DSL modem or cable modem, reconnect the power supply to this device. The indicator lights flash and then stop. The modem is ready for use. 6 Attach the AC adapter to the SOHO 6 Wireless. Connect the AC adapter to a power supply. 7 Restart your computer. See Factory default settings on page 31 for the factory default configuration options. See External Network Configuration on page 37 and Configure the Trusted Network on page 42 for special configurations. User Guide 25 Setting up the Wireless Network The SOHO 6 Wireless protects computers that are connected to it by Ethernet cable or wireless connection. Because WatchGuard is concerned about the security of your network, the wireless feature is turned off on the SOHO 6 Wireless we ship you. This allows you to enable the wireless network after you set up the desired security. Now that you have installed the SOHO 6 Wireless device, you can set up the optional wireless network. 1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless. The default IP address is: http://192.168.111.1 From the navigation bar on the left side, select Network =>
Optional (802.11b). The Optional Network Configuration page appears. Select the Enable Optional Network checkbox to turn on the wireless network. 2 3 4 Type the IP Address and Subnet Mask of the wireless network. The default IP Address is 192.168.112.1. The default Subnet Mask is 255.255.255.0. Select Enable DHCP Server on the Optional Network checkbox. 5 6 Type the First address for DHCP server. The default is 192.168.112.2. For more information on the Optional Network Configuration page, see Configure the Optional Network for Wireless Networking on page 46. 26 WatchGuard Firebox SOHO 6 Wireless Setting up the Wireless Access Point Setting up the Wireless Access Point 1 From the navigation bar on the left side, select Network =>
Wireless Configuration. The Wireless Network Configuration page appears. From the Encryption drop-down list, select Disabled. From the Authentication drop-down, select Open System. From Basic Settings, write down the number in the SSID text box for later use. The SSID is the wireless devices identification number, and it is used to create the wireless connection. The default SSID is the 5 digit serial number for your SOHO 6 Wireless device. 2 3 4 5 Click Submit. For more information on configuring the wireless network, see Configure the Wireless Network on page 49. Configuring the Wireless Card on your computer The following instructions are for the Windows XP operating system. Refer to the WatchGuard SOHO 6 Wireless User Guide for instruction on other operating systems. 1 Click Start => Control Panel => Network Connections. The Network Connections dialog box appears. 2 Double-click on the Wireless Network Connection. The Wireless Network Connection dialog box appears. 3 Click Advanced. The Wireless Network Connection Properties dialog box appears with the Wireless Networks tab selected. In the Preferred networks section, click Add. The Wireless Network Properties dialog box appears. 4 User Guide 27 5 Type the SSID that you wrote down from the Wireless Network Configuration page into the Network Name (SSID) text box. 6 Click OK to close the Wireless Network Properties dialog box. 7 Click Refresh. The operating system looks for all wireless connections and list them in the Available Networks text box. Select the SSID of the wireless computer that you configured to access the SOHO 6 Wireless. 8 Click OK to enable the wireless connections. The wireless network connection should now show that your wireless network is active. Set up the wireless computer to use DHCP. For information on setting up DHCP, see Figure , Enable your computer for DHCP, on page 17. Your Windows operating system should automatically look for the wireless connection, and if more than one wireless network is found, a dialog box will appear listing all wireless devices in the area. Select the wireless computer that you configured to access the SOHO 6 Wireless device. 9 Your SOHO 6 Wireless is now protecting wired and wireless computers from security hazards. To learn how to enhance your security setting, see Configure the Wireless Network on page 49. 28 WatchGuard Firebox SOHO 6 Wireless CHAPTER 3 SOHO 6 Wireless basics The configuration of the SOHO 6 Wireless is made through Web pages contained in the software of the SOHO 6 Wireless. You can connect to these configuration page with your Web browser. SOHO 6 Wireless System Status page Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 The System Status page opens. User Guide 29 The System Status page is the main configuration page of the SOHO 6 Wireless. A display of information about the SOHO 6 Wireless configuration is shown. This information includes the following:
The firmware version The serial number of the appliance The status of the following SOHO 6 Wireless features:
- WSEP Logging
- VPN Manager Access
- Syslog
- Pass Through The status of the upgrade options;
30 WatchGuard Firebox SOHO 6 Wireless Factory default settings Configuration information for the trusted network and the external network Configuration information for firewall settings (incoming services and outgoing services) A reboot button to restart the SOHO 6 Wireless NOTE If the external network is configured to use the PPPoE protocol, the System Status page displays a connect button or a disconnect button. Use these buttons to start or terminate the PPPoE connection. Factory default settings The default network settings and configuration settings for the SOHO 6 Wireless:
External network The external network settings use DHCP. Trusted network The default IP address of the trusted interface is 192.168.111.1. The IP addresses for the computers on the trusted network are assigned through DHCP. Firewall settings All incoming services are blocked. An outgoing service allows all outbound traffic. All of the firewall options are disabled. The DMZ pass-through is disabled. User Guide 31 System Security The System Security is disabled. The system administrator name and system administrator passphrase are not set. All computers on the trusted network can access the configuration pages. SOHO 6 Wireless Remote Management is disabled. VPN Manager Access is disabled. The remote logging is not configured. WebBlocker The WebBlocker is disabled and the settings are not configured. Upgrade Options The upgrade options are disabled until the license keys are entered into the configuration page. Reset the SOHO 6 Wireless to the factory default settings Reset the SOHO 6 Wireless to the factory default settings if it is not possible to correct a configuration problem. A reset to the factory default settings is required if the system security passphrase is unknown or the firmware of the SOHO 6 Wireless is damaged by a power interruption. Follow these steps to reset the SOHO 6 Wireless to the factory default settings:
1 Disconnect the power supply. 2 Press and hold the reset button. 3 Connect the power supply. 4 Continue holding the button until the red LED on the front of the SOHO 6 Wireless goes on and then off. 5 Disconnect the power supply. 32 WatchGuard Firebox SOHO 6 Wireless Register your SOHO 6 Wireless and activate the LiveSecurity Service 6 Connect the power supply. The PWR indicator is on and the reset is complete. The base model SOHO 6 Wireless The base model SOHO 6 Wireless includes a ten-seat license. This license allows a maximum of ten computers on the trusted network to connect to the Internet at the same time. There can be more than ten computers on the trusted network, but the SOHO 6 Wireless will only allow ten Internet connections. See Cabling the SOHO 6 Wireless for more than four appliances on page 23 for additional information. Register your SOHO 6 Wireless and activate the LiveSecurity Service After the SOHO 6 Wireless is installed and configured, register the SOHO 6 Wireless and activate your LiveSecurity Service subscription. LiveSecurity Service provides threat alert notifications, security advice, free virus protection, software updates, technical support by Web or telephone, and access to online help resources and the WatchGuard user forum. A subscription to the LiveSecurity Service is required to get the license keys for the upgrades that you purchase. You must have the serial number of your SOHO 6 Wireless to register. The SOHO 6 Wireless serial number is located on the bottom of the appliance. Record the serial number in the table below:
Serial Number:
User Guide 33 Register you SOHO 6 Wireless with the LiveSecurity Service at the WatchGuard Web site:
http://www.watchguard.com/activate NOTE To activate the LiveSecurity Service, your browser must have JavaScript enabled. If you have a user profile on the WatchGuard Web site, enter your user name and password. If you do not have a user profile on the WatchGuard Web site, create a new account. Select your product and follow the instructions for product activation. Record your LiveSecurity Service user profile information in the table below:
User name:
Password:
Keep this information confidential. Reboot the SOHO 6 Wireless To reboot a SOHO 6 Wireless located on the local network, use one of these methods:
34 WatchGuard Firebox SOHO 6 Wireless Reboot the SOHO 6 Wireless NOTE The SOHO 6 Wireless requires 30 seconds to reboot. The Mode indicator on the front of the SOHO 6 Wireless will go off and then come on. 1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 2 Click Reboot. or 2 Disconnect and reconnect the power supply. To reboot a SOHO 6 Wireless located on a remote system, use one of these methods:
NOTE The remote SOHO 6 Wireless must be configured to allow incoming HTTP (Web) or FTP traffic from the Internet. See Configure incoming and outgoing services on page 71 for information about how to configure a SOHO 6 Wireless to receive incoming traffic. 3 Type the external network IP address of the remote SOHO 6 Wireless in your browser window to connect to the System Status page of the remote SOHO 6 Wireless. 4 Click Reboot. or 4 Send an FTP command to the remote SOHO 6 Wireless. Use an FTP program to connect to the remote SOHO 6 Wireless, and enter the command:
quote rebt User Guide 35 36 WatchGuard Firebox SOHO 6 Wireless CHAPTER 4 Configure the Network Interfaces External Network Configuration When you configure the external network, you select the method of communication between the SOHO 6 Wireless and the ISP. Make this selection based on the method of network address distribution in use by your ISP. The possible methods are static addressing, DHCP, or PPPoE. Network addressing To connect to a TCP/IP network, each computer must have an IP address. The assignment of IP addresses is dynamic or static. If the assignment is dynamic, the ISP assigns a different IP address to a computer each time the computer connects to the network. When the computer disconnects, the IP address is made available to a different computer. User Guide 37 If the assignment is static, all computers on the network have a permanently assigned IP address. There are no computers that have the same IP address. Most ISPs make dynamic IP address assignments through DHCP
(Dynamic Host Configuration Protocol). When a computer connects to the network, a DHCP server at the ISP assigns that computer an IP address. The manual assignment of IP addresses is not necessary with this system. Some ISPs assign the IP addresses through PPPoE (Point-to-Point Protocol over Ethernet). PPPoE emulates a standard dial-up connection to provide some of the features of Ethernet and PPP. This system allows the ISP to use the billing, authentication, and security systems designed for dial-up, DSL modem and cable modem service. When the SOHO 6 Wireless is configured to use PPPoE, a button on the System Status page controls the connection to the external network. Your ISP can tell you how their system assigns the IP addresses. Configure the SOHO 6 Wireless external network for dynamic addressing The default configuration sets the SOHO 6 Wireless to get the external address information through DHCP. If your ISP supports this method, the SOHO 6 Wireless gets IP address information from the ISP when the SOHO 6 Wireless reboots and connects to the Internet. The SOHO 6 Wireless does not require any additional configuration. Configure the SOHO 6 Wireless external network for static addressing If your ISP assigns static IP address, you must move the IP address data from your computer to the SOHO 6 Wireless. This 38 WatchGuard Firebox SOHO 6 Wireless External Network Configuration configuration causes the ISP to communicate with the SOHO 6 Wireless and not your computer. 1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 From the navigation bar on the left side, select Network => External. The External Network configuration page opens. From the Configuration Mode drop-down list, select Manual Configuration. The page refreshes. 3 2 4 Type the TCP/IP settings you recorded from your computer during the installation process. Refer to the table, Examine and record the current TCP/IP settings on page 15. User Guide 39 5 Click Submit. The configuration change is saved to the SOHO 6 Wireless. Configure the SOHO 6 Wireless external network for PPPoE If your ISP assigns IP addresses through PPPoE, your PPPoE login name and password are required to configure the SOHO 6 Wireless. To configure the SOHO 6 Wireless for PPPoE:
1 Open your Web browser and click Stop. Because the Internet connection is not configured, the browser can not load your home page from the Internet. The browser can open the configuration pages in the SOHO 6 Wireless. 3 2 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 From the navigation bar on the left side, select Network => External. The External Network configuration page opens. From the Configuration Mode drop-down list, select PPPoE Client. The page refreshes. 4 40 WatchGuard Firebox SOHO 6 Wireless External Network Configuration 5 Type the PPPoE login name and domain supplied by your ISP. 6 Type the PPPoE password supplied by your ISP. 7 Type the time delay before inactive TCP connections are disconnected. 8 Click Automatically restore lost connections. This option keeps a constant flow of traffic between the SOHO 6 Wireless and the PPPoE server. This option allows the SOHO 6 Wireless to keep the PPPoE connection open during a period of frequent packet loss. If the flow of traffic stops, the SOHO 6 Wireless reboots. A reboot frequently restores the connection. The ISP sees this constant flow of traffic as a continuous connection. The regulations and billing policy of the ISP determine if you can use this option. Watchguard Technical Support uses this feature as a solution to some problems. 9 Click Enable PPPoE debug trace to activate PPPoE debug trace. 10 Click Submit. The configuration change is saved to the SOHO 6 Wireless. User Guide 41 Configure the Trusted Network The DHCP Server option sets the SOHO 6 Wireless to assign IP addresses to the computers on the trusted network. The SOHO 6 Wireless uses DHCP to make the assignments. When the SOHO 6 Wireless receives a request from a new computer on the trusted network, the SOHO 6 Wireless assigns the computer an IP address. If you use a DHCP server to assign IP addresses, enable the DHCP Relay option. This option causes the SOHO 6 Wireless to forward the DHCP request to the specified DHCP server. Configure DHCP server and DHCP relay To configure DHCP server:
1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 From the navigation bar on the left side, select Network => Trusted. The Trusted Network configuration page opens. 2 42 WatchGuard Firebox SOHO 6 Wireless Configure the Trusted Network 3 Type the IP address and the subnet mask in the applicable fields. 4 Click to select the Enable DHCP Server on the Trusted Network check box. 5 Type the first IP address that is available for the computers that connect to the trusted network. 6 Type the WINS Server address, DNS Server primary address, DNS Server secondary address, and DNS Domain server suffix. 7 Click Submit. 8 Reboot the SOHO 6 Wireless if necessary. User Guide 43 To configure the DHCP relay server:
1 From the Trusted Network configuration page, click the Enable DHCP Relay checkbox. 2 Type the IP address of the DHCP relay server. 3 Click Submit. 4 Reboot the SOHO 6 Wireless. The SOHO 6 Wireless receives a DHCP request from a computer on the trusted network. The request is sent from the SOHO 6 Wireless to the remote DHCP server. The SOHO 6 Wireless receives the IP address sent from the DHCP server. The IP address is sent from the SOHO 6 Wireless to the computer that made the request. If the SOHO 6 Wireless can not contact the remote DHCP server in less than 30 seconds, the SOHO 6 Wireless uses its internal DHCP server to respond to the computer on the trusted network. Configure additional computers on the trusted network The SOHO 6 Wireless accepts the direct connection of a maximum of four computers, printers, scanners, or other network peripherals. The use of one or more 10BaseT Ethernet hubs with RJ-45 connectors allows the connection of additional appliances. Follow these steps to add a computer to the trusted network:
1 Make sure that the computer has an Ethernet card installed. 2 3 Connect the computer to the network as shown in section Shut down the computer. Cabling the SOHO 6 Wireless for more than four appliances on page 23. 4 Restart the computer. 5 Set the computer to get its address through DHCP as shown in section Enable your computer for DHCP on page 17. 44 WatchGuard Firebox SOHO 6 Wireless Configure the Trusted Network 6 Shut down and restart the computer. Configure the trusted network with static addresses To disable the SOHO 6 Wireless DHCP server and make static address assignments, follow these steps:
1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 From the navigation bar on the left side, select Network => Trusted. The Trusted Network configuration page opens. 2 User Guide 45 3 Type the IP address and the subnet mask in the applicable fields. 4 Reset the Enable DHCP Server on the Trusted Network check box. 5 Click Submit 6 Reboot the SOHO 6 Wireless as necessary. 7 Configure the appliances on the trusted network with static addresses. Configure the Optional Network for Wireless Networking To turn on the wireless network, you must enable the optional network. Follow these instructions to complete the configuration:
1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 46 WatchGuard Firebox SOHO 6 Wireless Configure the Optional Network for Wireless Networking 2 From the navigation bar on the left side, select Network => Optional (802.11b). The Optional Network Configuration page opens. 3 Click the Enable Optional Network checkbox. To turn on the wireless network, you need to enable the optional network. 4 Type the IP address and subnet mask of the optional network. The default IP Address is 192.168.112.1. The default Subnet Mask is 255.255.255.0. User Guide 47 5 Select Enable DHCP Server on the Optional Network checkbox. 6 Type the First address for DHCP server. The default is 192.168.112.2. 7 Type the WINS Server address, DNS Server primary address, DNS Server secondary address, and DNS Domain server suffix. 8 To enable the DHCP Relay on the optional network, click Enable DHCP Relay checkbox and enter the IP address of the DHCP relay server in the text box. 9 To allow traffic between the optional network and trusted network, click the Allow traffic between Optional Network and Trusted Network checkbox. If you select this checkbox, all wireless devices that are connected to the optional network can access the computers on your trusted network. 10 To require encrypted MUVPN connections through the wireless interface, click to select the Requires Encrypted MUVPN connections on this interface checkbox. You may want to enable this feature after the initial connection between your wireless computers and the SOHO 6 Wireless. This feature secures your network from unauthorized users using your wireless network. If this checkbox is enabled, only computer with the MUVPN software can access your SOHO 6 Wireless network. You need to configure the MUVPN software on the SOHO 6 Wireless device and wireless computer. For more information on configuring MUVPN, see Chapter 11 MUVPN Clients on page 119. 11 Click Submit. 48 WatchGuard Firebox SOHO 6 Wireless Configure the Wireless Network Configure the Wireless Network Once you turned on the wireless network by enabling the optional network, you can set up the security setting for your wireless connection. Configure Security The SOHO 6 Wireless uses the industry standard security protocol, Wired Equivalent Privacy (WEP), specified by the IEEE standard 802.11b. WEP is designed to provide a wireless local area network
(WLAN) with a level of security and privacy comparable to that usually expected of a wired local area network (LAN). A wired LAN is generally protected by physical security, such as login credentials, that are only effective for a controlled physical environment, because the radio transmissions of a WLAN are not bound by the walls containing the network. WEP achieves security by encrypting the data transmitted over the WLAN. Data encryption protects the vulnerable wireless connection between computers and access points; once this measure has been taken, other typical LAN security mechanisms such as password protection, virtual private networks (VPNs), and authentication can be used to ensure privacy. Follow these instructions to set up wireless security:
1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 User Guide 49 2 From the navigation bar on the left side, select Network =>
Wireless Configuration. The Wireless Network Configuration page appears. 3 From the Encryption drop-down list, select the level of encryption you want applied to your wireless connections. The options are Disabled, 40/64 bit WEP, and 128 bit WEP. 50 WatchGuard Firebox SOHO 6 Wireless Configure the Wireless Network Disabled The default is Disabled, and you should use this option for the initial connection. Your wireless connection is not using WEP when Disabled is selected. 40/64 bit WEP or128 bit WEP Once you complete the initial connection between your wireless computer and SOHO 6 Wireless, you can change this option to add WEP. Select either 40/64 bit or128 bit based on what the wireless card in your computer supports. 4 5 6 If you are using WEP encryption, type a hexadecimal number in the Key text boxes. You can type up to four keys that the wireless network will use to connect. If you have 40/64 bit WEP, the key can be up to 10 characters. If you have 128 bit WEP, the key can be up to 26 characters. If you typed more than one key, select which key you want to use as the default key from the Default Key drop-down list. Select the Authentication mode you want to use for your wireless network connection. The options are Open System, Shared Key, and Both. Open System This option does not support shared keys. If you disable encryption, this is the only option. Shared Key This option supports shared keys. If you enabled WEP, this option is enabled. Change the Basic Settings The SSID is the SOHO 6 Wireless identification number, and it is used to create the wireless connection with the wireless computers. User Guide 51 To change the SSID of the SOHO 6 Wireless:
In the Basic Settings section, type a new identification in SSID text box. The default SSID is the 5 digit serial number for your SOHO 6 Wireless device. The first four digits of the serial number are the product code and are not part of the SSID. The next five digits after the product code are the serial number. The remaining characters are an encoded hash for security uses. The maximum identification length is 20 characters. To change the Channel:
From the Channel drop-down list, select the channel you want to use in your wireless connection. Restrict Access by Hardware Address You can change the settings of how the SOHO 6 Wireless communicates with your wireless computer and other settings. If you want to restrict access to the SOHO 6 Wireless by the 1 computer hardware address, select Enabled in the Restrict Access by Hardware Address drop-down list. 2 Click Edit The Allowed Hardware Addresses page appears. 3 Type the MAC Address of the computer you want to connect to the SOHO 6 Wireless. 4 Click Submit. OR 1 If you do not want to restrict access to the SOHO 6 Wireless by the computer hardware address, select Disabled. 52 WatchGuard Firebox SOHO 6 Wireless Configure the Wireless Network Configure the Beacon Rate 1 2 3 In the AP Beacon Rate text box, type the beacon rate in milliseconds (100 through 10,000) that you want the SOHO 6 Wireless to use. The beacon rate is the rate the SOHO 6 Wireless sends out broadcasts so that the wireless computers can find it. If you want the SOHO 6 Wireless to broadcast a beacon rate, select Enabled from the Broadcast SSID in AP Beacon Frames. If you do not want to broadcast the beacon rate, select Disabled. If you want the SOHO 6 Wireless to respond to request from the wireless computers, select Enabled in the Respond to SSID Query Requests. If you do not want the SOHO 6 Wireless to respond, select Disabled. The wireless computers send out query requests to find if there are any wireless access points that it can connect to. Log Authentication Events If you want the SOHO 6 Wireless to log when a wireless computer tries to access it, select Enabled. If you do not want to log authentication events, select disabled. Set Advanced Settings You can change Maximum Transmit Rate and Fragmentation Threshold. To change the Maximum Transmit Rate, select the rate per Mbits per second from the Maximum Transmit Rate drop-
down list. To change the Fragmentation Threshold, type a value of 256 to 4096 in the Fragmentation Threshold text box. User Guide 53 Configure static routes To send the specified packets to different segments of the trusted network connected through a router or switch, configure static routes. Follow these instructions to configure static routes:
1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 From the navigation bar on the left side, select Network => Routes. The Routes page opens. 2 3 Click Add. The Add Route page opens. 54 WatchGuard Firebox SOHO 6 Wireless View network statistics From the Type drop-down list, select either Host or Network. 4 5 Type the IP address and the gateway of the route in the applicable fields. The gateway of the route is the local interface of the router. 6 Click Submit. To remove a route, select the route and click Remove. View network statistics The Network Statistics page gives information about network performance. This page is useful during troubleshooting. Follow these instructions to access the Network Statistics page:
1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 User Guide 55 2 From the navigation bar on the left side, select Network => Network Statistics. The Network Statistics page opens. Configure the dynamic DNS Service This feature allows you to register the external IP address of the SOHO 6 Wireless with the dynamic DNS (Domain Name Server) service DynDNS.org. A dynamic DNS service makes sure that the IP address attached to your domain name is changed when your ISP assigns you a new IP address. 1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 56 WatchGuard Firebox SOHO 6 Wireless Configure the dynamic DNS Service WatchGuard is not affiliated with dyndns.org. NOTE 2 From the navigation bar on the left side, select Network => DynamicDNS. The Dynamic DNS client page opens. Select the Enable Dynamic DNS client checkbox. 3 4 Type the domain, name, and password in the applicable fields. 5 Click Submit. User Guide 57 58 WatchGuard Firebox SOHO 6 Wireless CHAPTER 5 Administrative options Use the SOHO 6 Wireless Administration page to configure access to the SOHO 6 Wireless. The System Security, SOHO 6 Wireless Remote ManagementTM feature, and VPN Manager Access are configured from the Administration page. The firmware updates, upgrade activation, and display of the SOHO 6 Wireless configuration file in a text format are done from the Administration page. The System Security page The System Security page contains the settings that control access to the configuration of the SOHO 6 Wireless. Set a system administrator name and passphrase to limit access to the configuration pages. Enable remote management to allow the configuration of the SOHO 6 Wireless from the external network. User Guide 59 System security A passphrase prevents access to the configuration of the SOHO 6 Wireless by an unauthorized user on the trusted network. The use of a passphrase is important to the security of your network. NOTE Record the system administrator name and passphrase in a safe location. When system security is enabled, the system administrator name and passphrase are required to access the configuration pages. If the system administrator name and passphrase are unknown, you must reset the SOHO 6 Wireless to the factory default settings. See Factory default settings on page 31 for additional information. Change the System Administrator passphrase every month. Select a combination of eight letters, numbers, and symbols. Do not use a word. Use at least one special symbol, a number, and a mixture of upper-case and lower-case letters for increased security. Follow these instructions to enable system security:
1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 From the navigation bar on the left side, select Administration => System Security. The System Security page opens. 2 60 WatchGuard Firebox SOHO 6 Wireless The System Security page 3 Verify that the HTTP Server Port is set to 80. 4 Click to select the Enable System Security check box. 5 Type a System Administrator Passphrase and then type it again to confirm. 6 Click Submit. SOHO 6 Wireless Remote Management Both the SOHO 6 Wireless and SOHO 6tc Wireless come equipped with the SOHO 6 Wireless Remote Management feature. This feature uses the MUVPN client or Pocket PC to establish a secure User Guide 61 connection, using Internet Protocol Security (IPSec), over an unsecured network from your remote computer in order to remotely manage your SOHO 6 Wireless. For example, the MUVPN client is installed and configured on your computer. You then establish a standard Internet connection and activate the MUVPN client. The MUVPN client creates an encrypted tunnel to your SOHO 6 Wireless. You can now access the SOHO 6 Wireless configuration pages without compromising security. Another way to remotely manage your SOHO 6 Wireless, is using a Pocket PC. First you establish a standard Internet connection using your Pocket PC, and then you can access the SOHO 6 Wireless configuration page. 1 2 Enable the checkbox labeled Enable SOHO 6 Wireless First, follow the steps above to configure System Security. Wireless Remote Management. 3 Type the Virtual IP address which will be used by the remote management computer when connecting to the SOHO 6 Wireless in the appropriate field. In the Authentication Algorithm drop list, specify the authentication: MD5-HMAC (128-bit authentication) or SHA1-
HMCA (160-bit authentication). In the Encryption Algorithm drop list, specify the type of encryption: DES-CBC or 3DES-CBC. In the VPN Client Type drop list, specify the type of VPN client: Mobile User (MUVPN) or Pocket PC. 4 5 6 7 Click Submit. 8 Next, you must install and configure the MUVPN client on your remote computer. For this information, see Chapter 10, MUVPN Clients on page 119. 9 Once you have installed and configured the MUVPN client, establish an Internet connection through either Dial-Up 62 WatchGuard Firebox SOHO 6 Wireless Set up VPN manager access Networking or directly through a local area network (LAN) or wide area network (WAN). From the Windows desktop system tray:
10 Verify the MUVPN client statusit must be activated. If it is not, right-click the icon and select Activate Security Policy. For information on how to determine the status of the MUVPN icon, see Chapter 11, The Mobile User VPN client icon on page 148. Then, from the Windows desktop system tray:
11 Right-click the icon and select Connect. The WatchGuard Mobile User Connect widow appears. 12 Click the Yes button. 13 Finally, enter the IP address of the external network in your browser window to connect to the System Status page of the SOHO 6 Wireless. Set up VPN manager access The VPN Manager Access page configures the SOHO 6 Wireless to allow remote configuration of the SOHO 6 Wireless by the WatchGuard VPN Manager software. The WatchGuard VPN Manager software configures and manages VPN tunnels. The VPN Manager software is a separate product and must run on a WatchGuard Firebox II/III. Additional information about the VPN Manager product is available on the WatchGuard Web site:
https://www.watchguard.com/products/vpnmanager.asp Follow these instructions to configure VPN Manager access:
1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 User Guide 63 2 From the navigation bar on the left side, select Administration => VPN Manager Access. The VPN Manager Access page opens. Select Enable VPN Manager Access. 3 4 Type the Status Passphrase. 5 Type the Status Passphrase again to confirm. 6 Type the Configuration Passphrase. 7 Type the Configuration Passphrase again to confirm. NOTE These passphrases must match the passphrases used in the VPN Manager software or the connection will fail. 8 Click Submit. 64 WatchGuard Firebox SOHO 6 Wireless Update the firmware Update the firmware Check regularly for SOHO 6 Wireless firmware updates on the WatchGuard Web site:
http://support.watchguard.com/sohoresources/
Download the .exe or .wgd files that contain the firmware update. The .exe file is an installer and the .wgd file is a binary file. The
.wgd file is an advanced installation method. The .exe file is not available for firmware previous to the 6.0 release. NOTE To install the .exe file:
1 2 Double-click the .exe file. Save the .exe file to your computer. The installer will install the updated firmware. To install the .wgd file:
1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 2 Click Update. NOTE If you configure your SOHO 6 Wireless from a computer that does not use the Windows operating system, for example Macintosh or Linux, you must update your firmware with this procedure. 3 Read the End-User License Agreement. Then set the I accept the above license agreement check box at the bottom of the page. User Guide 65 NOTE NOTE 4 Type the location of the .wgd firmware files on your computer. OR 4 Click Browse and locate the .wgd firmware files on your computer. Check your SOHO 6 Wireless firewall settings to make sure that your firewall allows .wgd files. 5 Click Update. Follow the instructions provided by the update wizard. The update wizard requests a user name and password. Type the system administrator name and passphrase configured on the System Security page. The default values are user and pass. Activate the SOHO 6 Wireless upgrade options Every SOHO 6 Wireless includes the software for all upgrade options. To activate an upgrade option, you must enter a license key in the configuration of the SOHO 6 Wireless. To receive a license key, purchase and activate an upgrade option at the 66 WatchGuard Firebox SOHO 6 Wireless Activate the SOHO 6 Wireless upgrade options LiveSecurity Service Web site. See Register your SOHO 6 Wireless and activate the LiveSecurity Service on page 33 for more information. Follow these steps to activate an upgrade option:
1 Go to the upgrade page of the WatchGuard Web site:
http://www.watchguard.com/upgrade 2 Type your User Name and Password. 3 Click Log In. 4 Follow the instructions provided on the Web site to activate your license key. 5 Copy the license key from the LiveSecurity Service Web site. 6 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 From the navigation bar on the left side, select Administration => Upgrade. The Upgrade page opens. 7 8 Paste the license key in the applicable field. 9 Click Submit. User Guide 67 Upgrade options Seat licenses A seat license upgrade allows more connections between the trusted or optional network and the external network. A wired connection goes to the trusted and the wireless connection goes to the optional. For example, a 25-seat license allows 25 wired or wireless connections instead of the standard 10 connections. IPSec Virtual Private Networking (VPN) The VPN upgrade is necessary to configure virtual private networking. The SOHO 6tc Wireless includes a VPN upgrade license key. The SOHO 6 Wireless does not include a VPN upgrade license key. WebBlocker The WebBlocker upgrade enables the Web filtering option. MUVPN Client The MUVPN Client upgrade allows remote users to connect to the SOHO 6 Wireless through a secure (IPSec) VPN tunnel. The MUVPN client creates an encrypted tunnel to your trusted or optional network depending on if it is a wired or wireless connection. A wired connection goes to the trusted and the wireless connection goes to the optional. If you have a wireless network, you can configure the wireless network to require wireless computers to have an encrypted MUVPN connection to access the SOHO 6 Wireless. The SOHO 6 Wireless includes several MUVPN client licenses. You can add more MUVPN connections with the MUVPN Client upgrade. For more information on configuring a wireless network to require MUVPN connections, see Configure the Optional Network for Wireless Networking on page 46. 68 WatchGuard Firebox SOHO 6 Wireless View the configuration file LiveSecurity Service subscription renewals Purchase a LiveSecurity subscription renewal for a period of one or two years from your reseller or the WatchGuard online store. Go to the renew page of the WatchGuard Web site to purchase or activate a subscription renewal:
http://www.watchguard.com/renew/
Follow the instructions on the Web site. View the configuration file The contents of the SOHO 6 Wireless configuration file is available in text format from the View Configuration File page. 1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 From the navigation bar on the left side, select Administration => View Configuration File. The View Configuration File page opens. 2 User Guide 69 70 WatchGuard Firebox SOHO 6 Wireless CHAPTER 6 Configure the Firewall Settings Firewall settings The configuration settings of the SOHO 6 Wireless control the flow of traffic between the trusted network and the external network. The configuration you select depends on the types of risks that are acceptable for the trusted network. The SOHO 6 Wireless lists many standard services on the configuration page. A service is the combination of protocol and port numbers for a type of application or type of communication. Configure incoming and outgoing services The default configuration of the SOHO 6 Wireless prevents the transmission of all packets from the external network to the trusted network. Change the configuration to select the types of traffic that User Guide 71 are permitted. For example, to operate a Web server behind the SOHO 6 Wireless, add an incoming Web service. Select carefully the number and the types of services that you add. The added services decrease the security of your network. Compare the value of access to each service against the security risk caused by that service. Common services Follow these steps to change the configuration of the incoming filters for common services:
1 From the navigation bar on the left side, select Firewall => Incoming or Outgoing. The Filter Incoming Traffic page opens. 72 WatchGuard Firebox SOHO 6 Wireless Configure incoming and outgoing services 2 Locate a pre-configured service, such as FTP, Web, or Telnet, then select either Allow or Deny from the drop-down list. The illustration shows the HTTP service configured to allow incoming traffic. 3 Type the trusted network IP address of the computer to which this rule applies. The illustration shows the HTTP service configured to allow incoming traffic to the computer with IP address 192.168.111.2. 4 Click Submit. Create a custom service If you need to allow a service that is not listed in the common services, configure a custom service based on a TCP port, a UDP port, or a protocol. Follow these steps to configure a custom service:
1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 From the navigation bar on the left side, select Firewall => Custom Service. The Custom Service page opens. 2 User Guide 73 3 Type a name for the service in the Service name field. 4 Select TCP Port, UDP Port, or Protocol from the drop-down list below the Protocol Settings. The Custom Service page refreshes. In the fields separated by the word To, enter the port number or the range of port numbers, or enter the protocol number. NOTE For a TCP port or a UDP port, specify a port number. For a protocol, specify a protocol number. You cannot specify a port number for a protocol. WatchGuard Firebox SOHO 6 Wireless 5 74 Block external sites 6 Click Add. The following steps determine how the service is filtered. 7 Select Allow or Deny from the Incoming Filter and Outgoing Filter drop-down lists. Select Host IP Address, Network IP Address, or Host Range from the drop-down list at the bottom of the page. The Custom Service page refreshes. 8 9 Type a single host IP address, a network IP address, or the start and end of a range of host IP addresses in the address field. 10 Click Add. Repeat the previous three steps until all of the address information for this custom service is set. 11 Click Submit. Block external sites The default configuration of the SOHO 6 Wireless:
allows the transmission of all packets from the trusted network to the external network;
prevents the transmission of all packets from the external network to the trusted network. You can change the configuration to prevent access to specified Internet sites. Follow these steps to configure the blocked sites:
1 From the navigation bar on the left side, select Firewall => Blocked Sites. The Blocked Sites page opens. User Guide 75 2 Select either Host IP Address, Network IP Address, or Host Range from the drop-down list. The Blocked Sites page refreshes. 3 Type a single host IP address, a network IP address, or the start and end of a range of host IP addresses in the address field. The illustration shows the selection Host IP Address and the IP address 207.68.172.246. 4 Click Add. The address information appears in the Blocked Sites field. 5 Click Submit. 76 WatchGuard Firebox SOHO 6 Wireless Firewall options Firewall options The previous sections described how to allow or deny complete classes of services. The Firewall Options page allows the configuration of general security policies. 1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 From the navigation bar on the left side, select Firewall => Firewall Options. The Firewall Options page opens. 2 User Guide 77 Ping requests received from the external network You can configure the SOHO 6 Wireless to deny all ping packets received on the external interface. 1 Set the Do not respond to PING requests received on External Network check box. 2 Click Submit. Denying FTP access to the trusted network interface You can configure the SOHO 6 Wireless to prevent FTP access to the computers on the trusted network by the computers on the external network. 1 2 Click Submit. Set Do not allow FTP access to Trusted Network check box. SOCKS implementation for the SOHO 6 Wireless The SOHO 6 Wireless functions as a SOCKS network proxy server. An application that uses more than one socket connection and implements the SOCKS version 5 protocol can communicate through the SOHO 6 Wireless. SOCKS supplies a secure, two-way communication channel between a computer on the external network and a computer on the trusted network. To use a SOCKS-
compatible application, configure the application with the necessary information about the SOHO 6 Wireless. The SOHO 6 Wireless supports SOCKS version 5 only. The SOHO 6 Wireless does not support authentication or DNS
(Domain Name System) resolution. 78 WatchGuard Firebox SOHO 6 Wireless Firewall options NOTE Configure the SOCKS-compatible application to connect to IP addresses and not to domain names. Applications that can only reference domain names are not compatible with the SOHO 6 Wireless. Some SOCKS-compatible applications that function correctly when used through the SOHO 6 Wireless are ICQ, IRC, and AOL Messenger. NOTE When a computer in the trusted network uses a SOCKS-compatible application, other users on the trusted network have free access to that computer. Disable SOCKS on the SOHO 6 Wireless to prevent this security risk. See Disabling SOCKS on the SOHO 6 Wireless on page 81. Configuring your SOCKS application To allow a SOCKS-compatible application on a computer in the trusted network to communicate with a computer on the external network, configure the application as described below. To make these settings, refer to the users guide for the application. NOTE The SOHO 6 Wireless uses port 1080 to communicate with a computer that uses a SOCKS-compatible application. Make sure that port 1080 is not in use by other applications on the computer. If there is a selection of protocols or SOCKS versions, select SOCKS version 5. Select port 1080. User Guide 79 Set the SOCKS proxy to the URL or IP address of the SOHO 6 Wireless. The default IP address is: http://
192.168.111.1. 80 WatchGuard Firebox SOHO 6 Wireless Firewall options Disabling SOCKS on the SOHO 6 Wireless After a SOCKS-compatible application has connected through the SOHO 6 Wireless, the SOCKS port stays open. After the application terminates, the SOCKS port is available to anyone on your trusted network. The following steps prevent this security problem. When the SOCKS-compatible application is not in use:
1 Set the Disable SOCKS proxy check box. This disables the SOCKS proxy feature of the SOHO 6 Wireless. 2 Click Submit. To use the SOCKS-compatible application:
1 Reset the Disable SOCKS proxy check box. This enables the SOHO 6 Wireless SOCKS proxy server. 2 Click Submit. This disables the SOHO 6 Wireless SOCKS proxy server. Logging all allowed outbound traffic When in the default configuration, the SOHO 6 Wireless only records unusual events. For example, all denied traffic is recorded in the log file. You can change the configuration of the SOHO 6 Wireless to record all outbound traffic events. NOTE This option records an large number of log entries. WatchGuard recommends that you use this option as a problem solving aid only. Follow these steps to enable this option:
1 2 Click Submit. Select Log All Allowed Outbound Access. User Guide 81 Enable override MAC address for the external network If your ISP requires a MAC address, enable this option. The SOHO 6 Wireless will use its own MAC address for the trusted network. You can enter a new MAC address for use on the external network. Follow these steps to enable this option:
1 Set the Enable override MAC address for the External Network check box. 2 Type the new MAC address for the SOHO 6 Wireless external network. 3 Click Submit. NOTE If the MAC address for the external network field is cleared and the SOHO 6 Wireless is rebooted, the SOHO 6 Wireless is reset to the factory-default MAC address for the external network. To prevent MAC address collisions, the SOHO 6 Wireless searches the external network periodically for the override MAC address. If the SOHO 6 Wireless finds a device that uses the same MAC address, the SOHO 6 Wireless resets to the factory-default external MAC address and reboots. Create an Unrestricted Pass Through The SOHO 6 Wireless can allow traffic to flow from the external network to a computer on the trusted network that has a public IP address. 82 WatchGuard Firebox SOHO 6 Wireless Create an Unrestricted Pass Through Follow these steps to configure a pass through:
1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 From the navigation bar on the left side, select Firewall => Pass Through. The Unrestricted Pass Through IP Address page opens. 2 Set the Enable pass through address check box. 3 4 Type the IP address of the computer to connect to the pass through. This must be a public IP address. The illustration shows a pass through address of 206.253.208.103. 5 Click Submit. NOTE A pass through connection decreases the security of the trusted network, because the computer with the pass through connection is on the same Ethernet segment as the trusted network. Do not use a pass through connection unless the effect of the pass through connection on the security of the trusted network is known. User Guide 83 84 WatchGuard Firebox SOHO 6 Wireless CHAPTER 7 Configure logging The SOHO 6 Wireless logging feature records a log of the events related to the security of the trusted network. Communication with the WatchGuard WebBlocker database and incoming traffic are examples of events that are recorded. The log records the events that show possible security problems. A denied packet is the most important type of event to log. A sequence of denied packets can show that an unauthorized person tried to access your network. NOTE The records in the SOHO 6 Wireless log are erased if the power supply is disconnected. User Guide 85 View SOHO 6 Wireless log messages The SOHO 6 Wireless event log records a maximum of 150 log messages. If a new entry is added when the event log is full, the oldest log message is removed. The log messages include the time synchronizations between the SOHO 6 Wireless and the WatchGuard Time Server, packets discarded because of a packet handling violation, duplicate messages, return error messages, and IPSec messages. The following procedure shows how to view the event log:
1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 From the navigation bar on the left side, select Logging. The Logging page opens with the Event Log at the bottom of the page. 2 86 WatchGuard Firebox SOHO 6 Wireless Set up logging to a WatchGuard Security Event Processor log host The newest entry is shown at the top of the event log. NOTE This option synchronizes the clock of the SOHO 6 Wireless to your computer:
Click Sync Time with Browser now. The SOHO 6 Wireless synchronizes the time at startup. Set up logging to a WatchGuard Security Event Processor log host The WSEP (WatchGuard Security Event Processor) is an application that is available with the WatchGuard Firebox System package used by a Firebox II/III. The WSEP application runs on a computer that functions as the log host. The WSEP application records log messages sent from the Firebox II/III. If you have a Firebox II/III, configure the WSEP to accept the log messages from your SOHO 6 Wireless. Then follow these instructions to send your event logs to the WSEP. 1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 From the navigation bar on the left side, select Logging => WSEP Logging. The WatchGuard Security Event Processor page opens. 2 User Guide 87 Select Enable WatchGuard Security Event Processor Logging. 3 4 Type the IP address of the WSEP server that is your log host in the applicable field. In the illustration, the IP address is 192.168.111.5. 5 Type a passphrase in the Log Encryption Key field. 6 Confirm the passphrase in the Confirm Key field. 7 Click Submit. NOTE Use the same encryption key recorded in the WSEP application. Set up logging to a Syslog host This option sends the SOHO 6 Wireless log entries to a Syslog host. 88 WatchGuard Firebox SOHO 6 Wireless Set up logging to a Syslog host Follow these steps to configure a Syslog Host:
1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 From the navigation bar on the left side, select Logging => Syslog Logging. The Syslog Logging page opens. 2 Set the Enable syslog output check box. 3 4 Type the IP address of the Syslog server. In the illustration, the IP address is 206.253.208.100. 5 Click Submit. This option includes the local time from your browser in the Syslog messages:
Select Include local time in Syslog message. NOTE Syslog traffic is not encrypted. Syslog messages that are sent through the Internet decrease the security of the trusted network. Use a VPN tunnel to increase the security of Syslog message traffic. If the Syslog messages User Guide 89 are sent through a VPN tunnel, the data is encrypted with IPSec technology. Set the system time The SOHO 6 Wireless records the time of each log entry. The time recorded in the log entries is from the SOHO 6 Wireless system clock. Follow these steps to set the system time:
1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 90 WatchGuard Firebox SOHO 6 Wireless Set the system time 2 From the navigation bar on the left side, select Logging => System Time. The System Time page opens. Select Get Time From WatchGuard Time Server. This step synchronizes the system time with the WatchGuard Time Server:
3 This step synchronizes the system time with a TCP Port 37 Time Server:
4 5 Type the IP address of the time server in the applicable field. 6 Click Submit. This step sets the SOHO 6 Wireless to adjust for daylight savings time:
Select Get Time From TCP Port 37 Time Server at. Set the Adjust for daylight savings time check box. This step sets the current time zone of the SOHO 6 Wireless:
Select a time zone from the drop-down list. User Guide 91 NOTE The time zone selection is only used when the Get Time From WatchGuard Time Server check box is selected. 92 WatchGuard Firebox SOHO 6 Wireless CHAPTER 8 SOHO 6 Wireless WebBlocker WebBlocker is an option for the SOHO 6 Wireless that allows the system administrator to control which Web sites the users can access. How WebBlocker works WebBlocker uses a database of Web site addresses, which is owned and maintained by SurfControl. The database shows the type of content found on thousands of Web sites. WatchGuard puts the newest version of the SurfControl database on the WebBlocker server at regular intervals. The WebBlocker checks each Web site request by users in the trusted network. The SOHO 6 Wireless sends to the database a request for the type of content found on the Web site. The SOHO 6 Wireless uses the rules shown below to control the access to Web sites:
User Guide 93 Web site not in the WebBlocker database If the Web site is not in the WatchGuard WebBlocker database, the Web browser opens the page. Web site in the WebBlocker database If the site is in the WatchGuard WebBlocker database, the SOHO 6 Wireless examines the configuration to see if that type of site is permitted. When the type of site is not permitted, the user is told that the site is not available. If the type of site is permitted, the Web browser opens the page. WatchGuard WebBlocker database unavailable If the WatchGuard WebBlocker database is not available, the user is told that the Web site is not available. The database is not available if the SOHO 6 Wireless can not connect to the WatchGuard server. 94 WatchGuard Firebox SOHO 6 Wireless Purchase and activate SOHO 6 Wireless WebBlocker WebBlocker users and groups Groups A group is a set of users on the trusted network. Users Users are persons that use the computers on the trusted network. Bypass the SOHO 6 Wireless WebBlocker The SOHO 6 Wireless WebBlocker configuration page includes a full access password field. Give this password to those users of the trusted network allowed to bypass WebBlocker. When a site is blocked, the user can supply the full access password to access the Web site. After the user supplies the password, the user can access all Web sites until the password expires or the browser is closed. Purchase and activate SOHO 6 Wireless WebBlocker To use the WatchGuard SOHO 6 Wireless WebBlocker, you must purchase and enable the WebBlocker upgrade license key. See Activate the SOHO 6 Wireless upgrade options on page 66 for information about upgrade license keys. Configure the SOHO 6 Wireless WebBlocker Use the SOHO 6 Wireless configuration pages to configure the WebBlocker:
User Guide 95 WebBlocker settings Use the WebBlocker settings page to:
activate the WebBlocker;
set the full access password;
set the inactivity timeout;
require that your Web users authenticate. 1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 From the navigation bar on the left side, select WebBlocker => Settings. The WebBlocker Settings page opens. 2 3 Set the Enable WebBlocking check box. 96 WatchGuard Firebox SOHO 6 Wireless Configure the SOHO 6 Wireless WebBlocker 4 Type the full access password. The full access password allows a user to access all Web sites until the password expires or the browser is closed. 5 Type the Inactivity Timeout in minutes. The inactivity timeout disconnects Internet connections that are inactive for the set number of minutes. 6 To set the WebBlocker to use groups and users, set the Require Web users to authenticate check box. 7 Click Submit to register your changes. Create WebBlocker groups and users Follow these instructions to create WebBlocker groups:
1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 User Guide 97 2 From the navigation bar on the left side, select WebBlocker => Groups. The WebBlocker Groups page opens. 3 Click New to create a group name and profile. 98 WatchGuard Firebox SOHO 6 Wireless Configure the SOHO 6 Wireless WebBlocker 4 Define a Group Name and set the types of content to filter for this group. 5 Click Submit. A new Groups page opens that shows the configuration changes. User Guide 99 6 To the right of the Users field, click New. The New User page opens. 7 Type a new user name and passphrase. 8 Confirm the passphrase. 100 WatchGuard Firebox SOHO 6 Wireless WebBlocker Categories 9 Use the Group drop-down list to assign the new user to a given group. 10 Click Submit. NOTE To remove a user or group, make a selection and click Delete. WebBlocker Categories The WebBlocker database contains the following 14 categories:
NOTE A Web site is only added to a category if the contents of the Web Site advocate the subject matter of the category. Web sites that provide opinion or educational material about the subject matter of the category are not included. For example, the drugs/drug culture category blocks sites describing how to grow and use marijuana but does not block sites discussing the historical use of marijuana. Alcohol/tobacco Pictures or text advocating the sale, consumption, or production of alcoholic beverages and tobacco products. Illegal Gambling Pictures or text advocating materials or activities of a dubious nature that may be illegal in any or all jurisdictions, such as illegal business schemes, chain letters, copyright infringement, computer hacking, phreaking
(using someones phone lines without permission), and software piracy. Also includes text advocating gambling relating to lotteries, casinos, betting, numbers games, User Guide 101 online sports, or financial betting, including non-monetary dares. Militant/extremist Pictures or text advocating extremely aggressive or combative behavior or advocacy of unlawful political measures. Topic includes groups that advocate violence as a means to achieve their goals. It also includes pages devoted to how to information on the making of weapons (for both lawful and unlawful reasons), ammunition, and pyrotechnics. Drug Culture Pictures or text advocating the illegal use of drugs for entertainment. This category includes substances that are used for other than their primary purpose to alter the individuals state of mind, such as glue sniffing. This does not include (that is, if selected these sites would not be WebBlocked under this category) currently illegal drugs legally prescribed for medicinal purposes (such as, drugs used to treat glaucoma or cancer). Satanic/cult Pictures or text advocating devil worship, an affinity for evil, wickedness, or the advocacy to join a cult. A cult is defined as: a closed society that is headed by a single individual where loyalty is demanded and leaving is punishable. Intolerance Pictures or text advocating prejudice or discrimination against any race, color, national origin, religion, disability or handicap, gender, or sexual orientation. Any picture or text that elevates one group over another. Also includes intolerant jokes or slurs. 102 WatchGuard Firebox SOHO 6 Wireless WebBlocker Categories Gross Depictions Pictures or text describing anyone or anything that is either crudely vulgar, grossly deficient in civility or behavior, or shows scatological impropriety. Topic includes depictions of maiming, bloody figures, and indecent depiction of bodily functions. Violence/profanity Pictures or text exposing extreme cruelty or profanity. Cruelty is defined as: physical or emotional acts against any animal or person that are primarily intended to hurt or inflict pain. Topic includes obscene words, phrases, and profanity in either audio, text, or pictures. Search Engines Search engine sites such as AltaVista, InfoSeek, Yahoo!, and WebCrawler. Sports and Leisure Pictures or text describing sporting events, sports figures, or other entertainment activities. Sex Education Pictures or text advocating the proper use of contraceptives. Topic includes sites devoted to the explanation and description of condoms, oral contraceptives, intrauterine appliances, and other types of contraceptives. It also includes discussion sites devoted to conversations with partners about sexually transmitted diseases, pregnancy, and sexual boundaries. Not included in this category are commercial sites selling sexual paraphernalia (topics included under Sexual Acts). User Guide 103 Sexual Acts Pictures or text exposing anyone or anything involved in explicit sexual acts and/or lewd and lascivious behavior. Topic includes masturbation, copulation, pedophilia, as well as intimacy involving nude or partially nude people in heterosexual, bisexual, lesbian, or homosexual encounters. It also includes phone sex advertisements, dating services, adult personals, and sites devoted to selling pornographic CD-ROMs and videos. Full Nudity Pictures exposing any or all portions of human genitalia. Topic does not include sites categorized as Partial/Artistic Nudity containing partial nudity of a wholesome nature. For example, it does not include Web sites for publications such as National Geographic or Smithsonian magazine nor sites hosted by museums such as the Guggenheim, the Louvre, or the Museum of Modern Art. Partial/artistic Nudity Pictures exposing the female breast or full exposure of either male or female buttocks except when exposing genitalia which is handled under the Full Nudity category. Topic does not include swimsuits, including thongs. 104 WatchGuard Firebox SOHO 6 Wireless CHAPTER 9 VPNVirtual Private Networking This chapter tells how to use the VPN with IPSec upgrade option of the WatchGuard SOHO 6 Wireless. Why create a Virtual Private Network?
Use a VPN tunnel to make an inexpensive and secure connection between the computers in two locations. Expensive, dedicated point-to-point connections are not necessary for a VPN connection. A VPN tunnel gives the security necessary to use the public Internet for a private virtual connection between two locations. User Guide 105 What You Need One WatchGuard SOHO 6 Wireless with VPN and one IPSec-compatible appliance. NOTE IPSec-compatible appliances include the WatchGuard SOHO 6 Wireless, the WatchGuard Firebox II/III, and the Firebox Vclass. The data from your ISP about the Internet connections for each of the two IPSec-compatible appliances:
- Static IP address
- Primary DNS IP address (optional)
- A secondary DNS address (optional)
- Domain name (optional) The network addresses and subnet masks for the two trusted networks. The default IP address for the SOHO 6 Wireless trusted network is 192.168.111.0. The default subnet mask for the SOHO 6 Wireless trusted network is 255.255.255.0. NOTE The trusted networks at the two ends of the VPN tunnel must have different network addresses. If the appliances that connect through the VPN tunnel are not configured correctly, the VPN tunnel does not function. WatchGuard recommends that you make a record of the configuration information in the format shown below. 106 WatchGuard Firebox SOHO 6 Wireless What You Need IP Address Table (example):
Item Description External IP Address External Subnet Mask Local Network Address Shared Secret The IP address that identifies the IPSec-
compatible appliance to the Internet. Site A: 207.168.55.2 Site B: 68.130.44.15 The bitmask that shows which part of the IP address identifies the local network. For example, a class C address includes 256 addresses and has a netmask of 255.255.255.0. Site A:
255.255.255.0 Site B:
255.255.255.0 An address used to identify a local network. A local network address cannot be used as an external IP address. WatchGuard recommends that you use an address from one of the reserved ranges:
10.0.0.0/8 172.16.0.0/12255.240.0.0 192.168.0.0/16255.255.0.0 Site A:
192.168.111.0/24 Site B:
192.168.222.0/24 The shared secret is a passphrase used by two IPSec-compatible appliances to encrypt and decrypt the data that goes through the VPN tunnel. The two appliances use the same passphrase. If the appliances do not have the same passphrase, they can not encrypt and decrypt the data correctly. Use a passphrase that contains numbers, symbols, lowercase letters, and uppercase letters for better security. For example, Gu4c4mo!3 is better than guacamole. Assigned By ISP ISP You You User Guide 107 Encryption Method Authentication Site A:
OurLittleSecret Site B:
OurLittleSecret DES uses 56-bit encryption. 3DES uses 168-bit encryption. The 3DES encryption method gives better security, but decreases the speed of communication. The two IPSec-compatible appliances must use the same encryption method. Site A: 3DES Site B: 3DES The two IPSec-compatible appliances must use the same authentication method. Site A: MD5 (or SHA1) Site B: MD5 (or SHA1) You You Enable the VPN upgrade To activate an upgrade option, you must enter a license key in the configuration of the SOHO 6 Wireless. To receive a license key, purchase and activate an upgrade option at the LiveSecurity Service Web site. To activate the VPN upgrade, these items are necessary:
a SOHO 6 Wireless that is installed and configured;
a connection to the Internet;
a VPN upgrade license key. 108 WatchGuard Firebox SOHO 6 Wireless Step-by-step instructions to configure a SOHO 6 Wireless VPN tunnel Step-by-step instructions to configure a SOHO 6 Wireless VPN tunnel Instructions that tell how to configure a VPN tunnel between a SOHO 6 Wireless and another IPSec-compatible appliance are available from the WatchGuard Web site:
https://support.watchguard.com/AdvancedFaqs/sointerop_main.asp Special considerations Think about these points before you configure your WatchGuard SOHO 6 Wireless VPN network:
You can connect a maximum of six SOHO 6 Wireless appliances together in a star configuration. To configure more than one VPN tunnel, a WatchGuard Firebox II/III with the WatchGuard VPN Manager is necessary. The two appliances that make a VPN tunnel must each have a static IP address. If an appliance has a dynamic IP address, packets sent from the other end of the tunnel will not get to their destination. See Network addressing on page 37 for more information about dynamic IP addresses. The two appliances must use the same encryption method. The alternatives are DES or 3DES. When two Microsoft Windows NT networks are connected, the two networks must be in the same Microsoft Windows domain or be trusted domains. This is a Microsoft Networking design implementation and not a limitation of the SOHO 6 Wireless. User Guide 109 Frequently Asked Questions Why do I need a static external address?
To make a VPN connection, each of the two appliances must know the IP address of the other appliance. If the addresses are dynamic, the addresses can change. A changed address prevents a connection between the two appliances. How do I get a static external IP address?
The external IP address for your computer or network is assigned by your ISP. Many ISPs use dynamic IP addresses so that their network is easier to configure and to make the connection of a Web server to their network more difficult. Most ISPs supply a static IP address as an optional service. How do I troubleshoot the connection?
If you can ping the remote SOHO 6 Wireless and the computers on the remote network, the VPN tunnel functions correctly. The configuration of the network software or the applications are possible causes of other problems. Why is ping not working?
If you cannot ping the local network address of the remote SOHO 6 Wireless, follow these steps to identify the problem:
1 Ping the external address of the remote SOHO 6 Wireless. For example, at Site A, ping 68.130.44.15 (Site B). If the ping does not come back, make sure the external network settings of Site B are correct. If the settings are correct, make sure that the computers at Site B have access to the Internet. If this procedure does not give a solution, speak to a service person at your ISP. 110 WatchGuard Firebox SOHO 6 Wireless Set Up multiple SOHO-SOHO VPN tunnels 2 When you can ping the external address of each SOHO 6 Wireless, try to ping a local address in the remote network. From Site A, ping 192.168.111.1. If the VPN tunnel functions correctly, the remote SOHO 6 Wireless sends the ping back. If the ping does not come back, make sure the local settings are correct. Make sure that the local DHCP address ranges for the two networks connected by the VPN tunnel do not use any of the same IP addresses. The two networks connected by the tunnel must not use the same IP addresses. How do I obtain a VPN upgrade license key?
You can purchase a license key for an upgrade from the WatchGuard Web site:
http://www.watchguard.com/sales/buyonline.asp How do I enable a VPN tunnel?
The instructions to help you enable a VPN tunnel are available from the WatchGuard Web site:
https://support.watchguard.com/AdvancedFaqs/sointerop_main.asp Set Up multiple SOHO-SOHO VPN tunnels An administrator of a SOHO 6 Wireless can configure a maximum of six VPN tunnels to other SOHO 6 Wireless devices. The VPN Manager software can configure a larger number of SOHO 6 Wireless to SOHO 6 Wireless tunnels. To define multiple VPN tunnels to other SOHO 6 Wireless appliances:
1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 User Guide 111 2 From the navigation bar on the left side, select VPN => Manual VPN. The Manual VPN page opens. 112 WatchGuard Firebox SOHO 6 Wireless Set Up multiple SOHO-SOHO VPN tunnels 3 Click Add to set up the VPN tunnel. The Add Gateway page opens. User Guide 113 4 Type the Name and Shared Secret for the SOHO 6 Wireless at the remote end of the VPN tunnel. The shared secret is a passphrase used by two IPSec-compatible appliances to encrypt and decrypt the data that goes through the VPN tunnel. The two appliances use the same passphrase. If the appliances do not have the same passphrase, they can not encrypt and decrypt the data correctly. 5 Use the default Phase 1 settings or change the settings as necessary. To modify Phase 1 settings, complete the following steps:
The Phase 1 settings must be the same on both appliances. NOTE 6 7 8 Set the negotiation mode for Phase 1. The mode selections are Main and Aggressive. If the external IP address is dynamic, select Aggressive Mode. If the external IP address is static, use either mode. Set the Local ID Type and the Remote ID Type. These must match the settings used on the remote gateway.
If you set Main Mode, the Local ID Type and the Remote ID Type must contain IP addresses. If you set Aggressive Mode, the Remote ID Type may be an IP Address or a domain name. If your external IP address is static, the Local ID Type must be an IP address. If your external IP address is dynamic, the Local ID Type may be either a domain name or an IP address. In the Local ID and Remote ID fields, set the name of the local network or the remote network. The default values are LocalID and RemoteID. In the Type field, specify an IP Address or domain name.
If you set Main Mode, the Local ID Type and the Remote ID Type must contain IP addresses. 114 WatchGuard Firebox SOHO 6 Wireless Set Up multiple SOHO-SOHO VPN tunnels
If you set Aggressive Mode and have a static IP address, the Local ID must be an IP Address and the Remote ID can be either an IP address or a domain name. If you set Aggressive Mode and have a dynamic IP address, the Local ID must be a domain name and the Remote ID can be either an IP address or a domain name. In the Authentication Algorithm drop-down list, set the type of authentication. The options are MD5-HMAC (128-bit authentication) or SHA1-HMCA (160-bit authentication). 9 10 In the Encryption Algorithm drop-down list, set the type of encryption. The options are DES-CBC or 3DES-CBC. 11 Set the number of kilobytes until negotiation expiration. 12 Set the number of hours until negotiation expiration. 13 In the Diffie-Hellman Group drop-down list, set the group number. WatchGuard supports group 1 and group 2. Diffie-Hellman is a mathematical technique used to securely negotiate secret keys through a public network. Diffie-Hellman groups are collections of parameters used to achieve this. Group 2 is more secure than group 1, but more time is required to calculate group 2 secret keys. 14 Set the Generate IKE Keep Alive Messages check box to keep the VPN tunnel open when there is no communication. Short packets are sent across the VPN tunnel at regular intervals to maintain the connection. If the tunnel connection closes, the SOHO 6 Wireless does a rekey to open the tunnel again. The Generate IKE Keep Alive Messages check box is set in the default configuration. Use the default Phase 2 settings, or change the Phase 2 settings as shown below:
Make sure that the Phase 2 settings are the same an both appliances. NOTE User Guide 115 15 Set the authentication in the Authentication Algorithm drop-
down list. The options are None (no authentication), MD5-
HMAC (128-bit authentication) or SHA1-HMCA (160-bit authentication). 16 Set the type of encryption in the Encryption Algorithm drop-
down list. The options are None (no authentication), DES-CBC or 3DES-CBC. 17 Click the Enable Perfect Forward Secrecy check box, if necessary. When this option is set, each new key that is negotiated is derived by a new Diffie-Hellman exchange instead of from only one Diffie-Hellman exchange. This option gives more security, but increases the time necessary for the communication because of the additional exchange. 18 Set the number of kilobytes until key expiration. 19 Set the number of hours until key expiration. 20 Set the IP address of the local network and the remote network that must use Phase 2 negotiation. 21 Click Submit. Configure split tunneling The split tunneling feature allows the system administrator to direct all Internet traffic from the trusted network through the VPN tunnel. Without split tunneling, only traffic directed to the other end of the VPN tunnel is sent through the tunnel and the traffic for other Internet addresses is sent directly to the Internet. Split tunneling allows the control of access to Internet Web sites from one location. 116 WatchGuard Firebox SOHO 6 Wireless MUVPN Clients To set up split tunneling follow these steps:
1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 From the navigation bar on the left side, select VPN => Manual VPN. The Manual VPN page opens. 2 3 Click Add. The Add Gateway page opens. 4 Configure the gateway. See Figure , Set Up multiple SOHO-SOHO VPN tunnels, on page 111 for information about the Add Gateway page. Set the network IP address of the Local Network. Set the IP address of the Remote Network. 5 6 7 Click Submit. MUVPN Clients The MUVPN Clients allows remote users to connect to the SOHO 6 Wireless through a secure (IPSec) VPN tunnel. This option allows remote users to connect to the SOHO 6 Wireless through an IPSec VPN tunnel. The MUVPN client creates an encrypted tunnel, protected behind a SOHO 6 Wireless, to your trusted or optional network depending on if it is a wired or wireless connection. A wired connection goes to the trusted and the wireless connection goes to the optional. If you have a wireless network, you can configure the wireless network to require wireless computers to have an encrypted MUVPN connection to access the SOHO 6 Wireless. The SOHO 6 Wireless includes several MUVPN client licenses. For more User Guide 117 information on configuring a wireless network to require MUVPN connections, see Configure the Optional Network for Wireless Networking on page 46. View the VPN Statistics The SOHO 6 Wireless has a configuration page that displays VPN statistics. Use this page to monitor VPN traffic and to solve problems with the VPN configuration. To view the VPN Statistics page:
1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 From the navigation bar on the left side, select VPN => VPN Statistics. The VPN Statistics page opens. 2 118 WatchGuard Firebox SOHO 6 Wireless CHAPTER 10 MUVPN Clients MUVPN clients uses Internet Protocol Security (IPSec) to establish a secure connection over an unsecured network from a remote computer to your protected network. For example, the MUVPN client is installed on an employees computer, on the road or working from home. The employee establishes a standard Internet connection and activates the MUVPN client. The MUVPN client then creates an encrypted tunnel, protected behind a SOHO 6 Wireless, to your trusted or optional network depending on if it is a wired or wireless connection. A wired connection goes to the trusted and the wireless connection goes to the optional. The MUVPN client allows you to provide remote access to your internal networks without compromising security. If you have a wireless network, you can configure the wireless network to require wireless computers to have an encrypted MUVPN connection to access the SOHO 6 Wireless. The SOHO 6 Wireless includes several MUVPN client licenses. You can add User Guide 119 more MUVPN connections with the MUVPN Client upgrade. For information about upgrading, see Activate the SOHO 6 Wireless upgrade options on page 66. ZoneAlarm, a personal firewall software application, is included as an optional feature with the MUVPN client to provide further security for your end users. The purpose of this chapter is to assist users of the SOHO 6 Wireless to set up the MUVPN client on an end-users remote computer and to explain the features of the personal firewall. Configure the SOHO 6 Wireless for MUVPN Clients Follow these steps to configure your SOHO 6 Wireless:
1 With your Web browser, go to the System Status page using the Trusted IP address of the SOHO 6 Wireless. The default trusted IP address is either 192.168.111.1 for a wired computer and 192.168.112.1 for a wireless computer. 120 WatchGuard Firebox SOHO 6 Wireless Configure the SOHO 6 Wireless for MUVPN Clients 2 From the navigation bar on the right side, select VPN =>
MUVPN Clients. The MUVPN Clients page appears. User Guide 121 3 Click the Add button. The Edit MUVPN Client page appears. 4 Type a Username in the appropriate field. This Username will be used as the E-mail Address when setting up the MUVPN client. 5 Type a Passphrase in the appropriate field. This passphrase will be used as the Pre-Shared Key when setting up the MUVPN client. 6 Type the Virtual IP address which will be used by the MUVPN computer when connecting to the SOHO 6 Wireless in the appropriate field. Select the Authentication Algorithm. The options are MD5-HMAC and SHA1-HMAC. Select the Encryption Algorithm. The options are DES-CBC and 3DECS-CBC. WatchGuard Firebox SOHO 6 Wireless 7 8 122 Prepare the Remote Computers for the MUVPN Client From the VPN Client Type drop list, select Mobile User. 9 10 Enable the All traffic uses tunnel (0.0.0.0/0 Subnet) checkbox to force all traffic from the MUVPN client to go through IPSec tunnel. 11 Click the Submit button. Prepare the Remote Computers for the MUVPN Client The MUVPN client is only compatible with the Windows operating system. Every Windows system used as a MUVPN remote computer must have the following system requirements. System requirements PC-compatible computer with Pentium processor or equivalent Compatible operating systems and minimum RAM:
- Microsoft Windows 98: 32 MB
- Microsoft Windows ME: 64 MB
- Microsoft Windows NT 4.0 Workstation: 32 MB
- Microsoft Windows 2000 Professional: 64 MB
- Microsoft Windows XP: 64 MB The latest service packs for each operating system are recommended, but not necessarily required. 10 MB hard disk space Native Microsoft TCP/IP communications protocol Microsoft Internet Explorer 5.0 or later User Guide 123 An Internet Service Provider account A Dial-Up or Broadband (DSL or Cable modem) Connection Additionally, in order for Windows file and print sharing to occur through the MUVPN client tunnel each Windows operating system must have the proper components installed and configured to use the remote WINS and DNS servers on the trusted and optional networks behind the Firebox. NOTE You can not use the MUVPN client virtual adapter. Make sure this is disabled. Windows 98/ME operating system setup The following networking components must be configured and installed on a remote computer running Windows 98/ME in order for the MUVPN client to function properly. Configuring networking names From the Windows desktop:
1 Select Start => Settings => Control Panel. Double-click the Network icon. The Network window appears. 2 Verify that the Client for Microsoft Networks is installed. If Client for Microsoft Networks is not installed, you must install it. For instructions, see the following section, Installing the Client for Microsoft Networks. 3 Click the Identification tab. 4 Type a name for the remote computer. This must be a unique name on the remote network. 5 Type the domain name you are connecting to. This should be the same as the Logon to Windows NT domain value. 124 WatchGuard Firebox SOHO 6 Wireless Prepare the Remote Computers for the MUVPN Client 6 Type a description for your computer (optional). 7 Click OK. Click OK to close and save changes to the Network control panel. Click Cancel if you do not want to save any changes. 8 Reboot the machine. Installing the Client for Microsoft Networks From the Networks window:
1 Click the Configuration tab. Click Add. 2 3 The Select Network Component Type window appears. Select Client. Click Add. The Select Network Client window appears. Select Microsoft from the list on the left. Select Client for Microsoft Networks from the list on the right. Click OK. Select Client for Microsoft Networks. 4 5 Click Properties. 6 Enable the Log on to Windows NT domain option. 7 In the Windows NT Domain field, type the domain name. For example, your domains might be sales, office, and warehouse. 8 Enable the Logon and Restore Network Connections option. Installing Dial-Up Networking The Mobile User VPN Adapter, which supports L2TP, installs only if Dial-up Networking is already installed on your computer. If Dial-up Networking is not installed, follow these instructions. From the Windows desktop:
1 Select Start => Settings => Control Panel. Double-click the Add/
Remove Programs icon. The Add/Remove Properties window appears. User Guide 125 2 Click the Windows Setup tab. The Windows Setup dialog box appears and searches for installed components. 3 Enable the Communications checkbox and click the OK button. The Copying Files dialog box appears and copies the necessary files. 4 The Dial-Up Networking Setup dialog box appears and prompts you to restart the computer. Click the OK button. The computer reboots. Further, Windows 98 requires that the Dial-up Networking component be updated with the 1.4 patch. Please see the Microsoft Web site to receive this free update. Configuring the WINS and DNS settings You must configure the remote computer to use the WINS and DNS servers of the trusted network behind the Firebox. From the Windows desktop:
1 Select Start => Settings => Control Panel. Double-click the Network icon. The Network window appears. Select the network component TCP/IP => Dial-Up Adapter, then click the Properties button. The TCP/IP Properties Information dialog box appears. 2 3 Click the OK button. 4 Click the DNS Configuration tab. Verify that the Enable DNS option has been enabled. 5 Under the DNS Server Search Order heading, enter your DNS server IP address, then click the Add button. If you have multiple remote DNS servers repeat this step. 126 WatchGuard Firebox SOHO 6 Wireless Prepare the Remote Computers for the MUVPN Client NOTE You must list the DNS server on the Private network behind the Firebox first. 6 Click the WINS Configuration tab. 7 Verify that the Enable WINS Resolution option has been enabled. 8 Under the WINS Server Search Order heading, enter your WINS server IP address, then click the Add button. If you have multiple remote WINS servers repeat this step. 9 Click the OK button to close the TCP/IP Properties window. 10 Click the OK button to close the Network window. The System Settings Change dialog box appears. 11 Click the Yes button to restart the computer and implement the changes. Windows NT operating system setup The following networking components must be installed and configured on a remote computer running Windows NT in order for the MUVPN client to function properly. Installing Remote Access Services on Windows NT The Mobile User VPN Adapter, which supports L2TP, installs only if the Remote Access Services (RAS) network component is already installed on the computer. Follow the Windows desktop:
1 Select Start => Settings => Control Panel. Double-click the Network icon. Select the Services tab. 2 User Guide 127 3 Click the Add button. 4 Select Remote Access Services from the list, then click the OK button. 5 Enter the path to the Windows NT install files or insert your system installation CD, then click the OK button. The Remote Access Setup dialog box appears. Click the Yes button to add a RAS capable device and enable you to add a modem. 6 7 Click the Add button and complete the Install New Modem wizard. NOTE If there is no modem installed, you can enable the Don't detect my modem; I will select it from a list checkbox then add a Standard 28800 modem. Windows NT requires at least one RAS device such as a modem if the RAS component is installed. If no modems are available, a dial-up networking, serial cable between two computers can be selected. 8 Select the modem added in the last step in the Add RAS Device dialog box, then click the OK button. 9 Click the Continue button, then click the Close button. 10 Reboot your computer. Configuring the WINS and DNS settings You must configure the remote computer to use the WINS and DNS servers of the trusted network behind the Firebox. From the Windows desktop:
1 Select Start => Settings => Control Panel. Double-click the Network icon. The Network window appears. 2 Click the Protocols tab. 128 WatchGuard Firebox SOHO 6 Wireless Prepare the Remote Computers for the MUVPN Client 3 Select the TCP/IP protocol and click the Properties button. The Microsoft TCP/IP Properties window appears. 4 Click the DNS tab. 5 Click the Add button. 6 Type your DNS server IP address in the appropriate field. If you have multiple remote DNS servers repeat the previous three steps. NOTE You must list the DNS server on the Private network behind the Firebox first. 7 Click the WINS Address tab. 8 Type your WINS server IP address in the appropriate field, then click the OK button. If you have multiple remote WINS servers repeat this step. 9 Click the Close button to close the Network window. The Network Settings Change dialog box appears. 10 Click the Yes button to restart the computer and implement the changes. Windows 2000 operating system setup The following networking components must be installed and configured on a remote computer running Windows 2000 in order for the MUVPN client to function properly. From the Windows desktop:
1 Select Start => Settings => Network and Dial-up Connections, then select the Dial-up connection you use to access the Internet. The connection window appears. 2 Click the Properties button. Select the Networking tab. 3 User Guide 129 4 Verify that the following components are present and enabled:
Internet Protocol (TCP/IP)
- File and Printer Sharing for Microsoft Networks
- Client for Microsoft Networks Install these components if they are not already present. Installing the Internet Protocol (TCP/IP) network component From the Windows desktop:
1 Select Start => Settings => Network and Dial-up Connections, then select the Dial-up connection you use to access the Internet. The connection window appears. 2 Click the Properties button. 3 Select the Networking tab and then click the Install button. The Select Network Component Type window appears. 4 Double click the Protocol network component. 5 The Select Network Protocol window appears. Select the Internet Protocol (TCP/IP) Network Protocol and then click the OK button. Installing the File and Printer Sharing for Microsoft Networks From the Windows desktop:
1 Select Start => Settings => Network and Dial-up Connections, then select the Dial-up connection you use to access the Internet. The connection window appears. 2 Click the Properties button. 130 WatchGuard Firebox SOHO 6 Wireless Prepare the Remote Computers for the MUVPN Client 3 Select the Networking tab and then click the Install button. The Select Network Component Type window appears. 4 Double click the Services network component. 5 The Select Network Service window appears. Select the File and Printer Sharing for Microsoft Networks Network Service and then click the OK button. Installing the Client for Microsoft Networks From the Windows desktop:
1 Select Start => Settings => Network and Dial-up Connections, then select the Dial-up connection you use to access the Internet. The connection window appears. 2 Click the Properties button. 3 Select the Networking tab and then click the Install button. The Select Network Component Type window appears. 4 Double click the Client network component. The Select Network Protocol window appears. Select the Client for Microsoft Networks Network Client and then click the OK button. 5 6 Click the Cancel button to close the Select Network Component Type window. 7 Click the OK button to preserve the installed components. 8 Click the Cancel button to close the Dial-up connection window. Configuring the WINS and DNS settings You must configure the remote computer to use the WINS and DNS servers of the trusted network behind the Firebox. User Guide 131 From the Windows desktop:
1 Select Start => Settings => Network and Dial-up Connections, then select the Dial-up connection you use to access the Internet. The connection window appears. 2 Click the Properties button. 3 Click the Networking tab. 4 Select the Internet Protocol (TCP/IP) component, then click the Properties button. The Internet Protocol (TCP/IP) Properties window appears. 5 Click the Advanced button. The Advanced TCP/IP Settings window appears. 6 Click the DNS tab. 7 Under the DNS server addresses, in order of use heading, click the Add button. The TCP/IP DNS Server window appears. 8 Type your DNS server IP address in the appropriate field, then click the Add button. If you have multiple remote DNS servers repeat the last two steps. NOTE You must list the DNS server on the Private network behind the Firebox first. 9 Enable the Append these DNS suffixes (in order) option. 10 Click the Add button. The TCP/IP Domain Suffix window appears. 11 Type your Domain suffix in the appropriate field. If you have multiple DNS suffixes repeat the last two steps. 12 Click the WINS tab. 132 WatchGuard Firebox SOHO 6 Wireless Prepare the Remote Computers for the MUVPN Client 13 Under the WINS addresses, in order of use heading, click the Add button. The TCP/IP WINS Server window appears. 14 Type your WINS server IP address in the appropriate field, then click the Add button. If you have multiple remote DNS servers repeat the last two steps. 15 Click the OK button to close the Advanced TCP/IP Settings window. 16 Click the OK button to close the Internet Protocol (TCP/IP) Properties window. 17 Click the OK button to close the next window. 18 Click the Cancel button again to close the Dial-up connection window. Windows XP operating system setup The following networking components must be installed and configured on a remote computer running Windows XP in order for the MUVPN client to function properly. From the Windows desktop:
1 Select Start => Control Panel => Network Connections, then select the connection you use to access the Internet. The connection window appears. 2 Click the Properties button. Select the Networking tab. 3 4 Verify that the following components are present and enabled:
Internet Protocol (TCP/IP)
- File and Printer Sharing for Microsoft Networks
- Client for Microsoft Networks Install these components if they are not already present. User Guide 133 Installing the Internet Protocol (TCP/IP) Network Component From the Windows desktop:
1 Select Start => Control => Network Connections, then select the connection you use to access the Internet. The connection window appears. 2 Click the Properties button. 3 Select the Networking tab and then click the Install button. The Select Network Component Type window appears. 4 Double click the Protocol network component. 5 The Select Network Protocol window appears. Select the Internet Protocol (TCP/IP) Network Protocol and then click the OK button. Installing the File and Printer Sharing for Microsoft Networks From the Windows desktop:
1 Select Start => Control => Network Connections, then select the connection you use to access the Internet. The connection window appears. 2 Click the Properties button. 3 Select the Networking tab and then click the Install button. The Select Network Component Type window appears. 4 Double click the Services network component. The Select Network Service window appears. Select the File and Printer Sharing for Microsoft Networks Network Service and then click the OK button. 5 134 WatchGuard Firebox SOHO 6 Wireless Prepare the Remote Computers for the MUVPN Client Installing the Client for Microsoft Networks From the Windows desktop:
1 Select Start => Control => Network Connections, then select the connection you use to access the Internet. The connection window appears. 2 Click the Properties button. 3 Select the Networking tab and then click the Install button. The Select Network Component Type window appears. 4 Double click the Client network component. 5 The Select Network Protocol window appears. Select the Client for Microsoft Networks Network Client and then click the OK button. 6 Click the Cancel button to close the Select Network Component Type window. 7 Click the OK button to preserve the installed components. 8 Click the Cancel button to close the Dial-up connection window. Configuring the WINS and DNS settings You must configure the remote computer to use the WINS and DNS servers of the trusted network behind the Firebox. From the Windows desktop:
1 Select Start => Control Panel => Network Connections, then select the Dial-up connection you use to access the Internet. The connection window appears. 2 Click the Properties button. 3 Click the Networking tab. 4 Select the Internet Protocol (TCP/IP) component, then click the Properties button. The Internet Protocol (TCP/IP) Properties window appears. User Guide 135 5 Click the Advanced button. The Advanced TCP/IP Settings window appears. 6 Click the DNS tab. 7 Under the DNS server addresses, in order of use heading, click the Add button. The TCP/IP DNS Server window appears. 8 Type your DNS server IP address in the appropriate field, then click the Add button. If you have multiple remote DNS servers repeat the last two steps. NOTE You must list the DNS server on the Private network behind the Firebox first. 9 Enable the Append these DNS suffixes (in order) option. 10 Click the Add button. The TCP/IP Domain Suffix window appears. 11 Type your Domain suffix in the appropriate field. If you have multiple DNS suffixes repeat the last two steps. 12 Click the WINS tab. 13 Under the WINS addresses, in order of use heading, click the Add button. The TCP/IP WINS Server window appears. 14 Type your WINS server IP address in the appropriate field, then click the Add button. If you have multiple remote WINS servers repeat the last two steps. 15 Click the OK button to close the Advanced TCP/IP Settings window. 16 Click the OK button to close the Internet Protocol (TCP/IP) Properties window. 17 Click the OK button to close the next window. 136 WatchGuard Firebox SOHO 6 Wireless Install and Configure the MUVPN Client 18 Click the Cancel button again to close the Dial-up connection window. Install and Configure the MUVPN Client The MUVPN installation files are available at the WatchGuard Web site:
http://www.watchguard.com/support NOTE In order to perform the installation process successfully, you must log into the remote computer with local administrator rights. Installing the MUVPN client Follow these steps to install the client:
1 Copy the MUVPN installation file to the remote computer. 2 Double-click the MUVPN installation file. If at any time during the installation process you inadvertently skip a step, simply cancel the process and begin again. 3 The installation welcomes you to the InstallShield Wizard. Click the Next button. During the Setup Status portion of the install procedure, the InstallShield may detect ReadOnly Files. If this occurs, click Yes for each event in order to continue the install. 4 The installation welcomes you again. Click the Next button. The Software Licence Agreement appears. 5 Click the Yes button to accept the terms of the License Agreement and to continue with the installation. The Setup Type window appears. User Guide 137 6 7 Select the type of setup. By default, Typical is enabledthis is the setup recommended by WatchGuard. Click the Next button. If you are installing the client on a Windows 2000 host, the InstallShield detects the native Windows 2000 L2TP component. The client uses this component and does not need to install its own. Click the OK button to continue with the install. The Select Components window appears. 8 Keep the default components and click the Next button. The Start Copying Files window appears. 9 Click the Next button to begin copying files. A command prompt window appears while the dni_vapmp file is installedthis is normal. When it is complete, the installation will continue. 10 When the InstallShield Wizard is complete, click the Finish button. 11 The InstallShield Wizard then searches for a User Profile file, click the Next button as this step is not necessary. An Information dialog box appears. 12 Click the OK button to continue with the installation. 13 The InstallShield Wizard has completed the install of the SOHO 6 Wireless MUVPN client, verify that the option Yes, I want to restart my computer now is enabled and click the Finish button. The computer reboots. NOTE The ZoneAlarm personal firewall may interfere with regular Local network traffic preventing access to network resources. If the remote computer is connected to the network after reboot, this may disrupt the network logon process. If in doubt, log on to the computer locally the first 138 WatchGuard Firebox SOHO 6 Wireless Install and Configure the MUVPN Client time after installation. For more information regarding ZoneAlarm, see The ZoneAlarm Personal Firewall on page 153. Configuring the MUVPN Client Once you have restarted the machine, the WatchGuard Policy Import dialog box appears. Click the Cancel button as this step is not necessary. From the Windows desktop system tray:
1 Right-click the MUVPN client icon and select Activate Security Policy and then double-click the MUVPN client icon. The Security Policy Editor dialog box appears. NOTE The ZoneAlarm personal firewall may immediately begin to display alerts on your Windows desktop. For more information regarding ZoneAlarm see The ZoneAlarm Personal Firewall on page 153. 2 Select Edit => Add => Connection. A New Connection appears in the Network Security Policy field on the left side and the and the Connection Security and Remote Party Identity and Addressing settings appear on the right side. 3 Type a unique name for the new connection. If this will be a unique policy for a specific user, enter a unique name to help identify it. For example, you may want to include the actual name of the end user. User Guide 139 4 Click to select the Secure option. This is the default setting. 5 Click to select the Only Connect Manually checkbox. 6 Select the IP Subnet option from the ID Type drop list. The Remote Part Identity and Addressing settings refresh to display the appropriate fields. 7 Type the network IP Address of the Trusted Network behind the SOHO 6 Wireless in the field labeled Subnet. 8 Type the Subnet Mask of the Trusted Network behind the 9 SOHO 6 Wireless in the field labeled Mask. Select All from the Protocol drop list. This is the default setting. 10 Click to select the Connect using checkbox and select Secure Gateway Tunnel from the drop list. 11 Select IP Address from the ID Type drop list and then type the IP address of the External interface in the available field. Defining the My Identity settings Follow these instructions to define the My Identity settings. 1 From the Network Security Policy field, expand the new entry. The My Identity and Security Policy entries appear. 140 WatchGuard Firebox SOHO 6 Wireless Install and Configure the MUVPN Client 2 Select My Identity. The My Identity and Internet Interface settings appear to the right. 3 Select Options => Global Policy Settings. The Global Policy Settings dialog box appears. User Guide 141 4 Click to select the Allow to Specify Internal Network Address checkbox and then click OK. The Internal Network IP Address field appears among the My Identity settings. 5 6 Select None from the Select Certificate drop list. Select E-mail Address from the ID Type drop list and then enter the username defined on the SOHO 6 Wireless in the available field. Select Disabled from the Virtual Adapter drop list. 7 8 Type 0.0.0.0 in the Internal Network IP Address field. 9 This value appears by default. Select Any from the Name drop list. This is the default setting. 10 Click Pre-Shared Key. The Pre-Shared Key dialog box appears. 11 Click Enter Key. The text entry field is activated. 142 WatchGuard Firebox SOHO 6 Wireless Install and Configure the MUVPN Client 12 Type the exact text of the MUVPN client passphrase entered on the SOHO 6 Wireless appliance and then click OK. NOTE Both the Pre-Shared Key and the E-mail Address, must exactly match the System Passphrase and System Administrator Name configured on the SOHO 6 Wireless or the connection will fail. Defining Phase 1 and Phase 2 settings Follow these instructions to define the phase 1 and phase 2 settings. Make certain that settings match exactly with those on the Firebox SOHO 6 Wireless appliance. 1 From the Network Security Policy field, expand Security Policy. Both Phase 1 and Phase 2 negotiations appear. 2 Expand Authentication (Phase 1). 3 A Proposal entry appears. Select Proposal 1. The Authentication Method and Algorithms settings appear to the right. User Guide 143 Select Pre-Shared Key from the Authentication Method drop list. NOTE These values must match exactly those entered in the Firebox SOHO 6 Wireless appliance. Select DES from the Encrypt Alg drop list and select SHA-1 from the Hash Alg drop list. Select Unspecified from the SA Life drop list. This is the default setting. Select Diffie-Hellman Group 1 from the Key Group drop list. 7 8 Expand Key Exchange (Phase 2). A Proposal entry appears. Select Proposal 1. The IPSec Protocols settings appear to the right. 4 5 6 9 144 WatchGuard Firebox SOHO 6 Wireless Install and Configure the MUVPN Client 10 Select Both from the SA Life drop list and then type 86400 in the Seconds field and 8192 in the KBytes field. 11 Select None from the Compression drop list. This is the default setting. The SOHO 6 Wireless Firebox appliance does not support compression. 12 Click to select the Encapsulation (ESP) checkbox and then select a value for the Encrypt Alg and Hash Alg drop lists. NOTE These two setting must exactly match those on the SOHO 6 Wireless or the connection will fail. 13 Select Tunnel from the Encapsulation drop list. This is the default setting. 14 Verify that the Authentication Protocol (AH) checkbox is not selected. 15 Once you have finished, select File => Save or click the button. User Guide 145 Uninstall the MUVPN client At some point, it may become necessary to completely uninstall the MUVPN client. WatchGuard recommends a complete uninstall using the Windows Add/Remove Programs tool. First, disconnect all existing tunnels and dial-up connections and reboot the remote computer. Then, from the Windows desktop:
1 Select Start => Settings => Control Panel. The Control Panel window appears. 2 Double click the Add/Remove Programs icon. 3 4 The Add/Remove Programs window appears. Select Mobile User VPN and click the Change/Remove button. The InstallShield Wizard window appears. Select Remove. Click the Next button. The Confirm File Deletion dialog box appears. 5 Click the OK button to completely remove all of the components. A command prompt window appears while the dni_vapmp file is installedthis is normal. When it is complete, the installation will continue. The Uninstall Security Policy dialog box appears. 6 Click the Yes button to delete the Security Policy Personal Certificates and Private/Public Keys. The InstallShield Wizard window appears. 7 Verify that the option Yes, I want to restart my computer now is enabled and click Finish. The computer will reboot. NOTE The ZoneAlarm personal firewall settings are preserved under the following default directories. Windows 98: c:\windows\internet logs\
Windows NT and 2000: c:\winnt\internet logs\
Windows XP: c:\windows\internet logs 146 WatchGuard Firebox SOHO 6 Wireless Connect and Disconnect the MUVPN Client If you wish to disregard these settings, delete the contents. 8 When the computer has restarted, select Start => Programs. 9 Right-click Mobile User VPN and select Delete to remove this selection from your Start Menu. Connect and Disconnect the MUVPN Client The MUVPN client enables the remote computer to establish a secure, encrypted connection to a protected network over the Internet. To do this, you must first connect to the Internet and then use the MUVPN client to connect to the protected network. Connecting the MUVPN Client 1 First establish an Internet connection through either Dial-Up Networking or directly through a local area network (LAN) or wide area network (WAN). From the Windows desktop system tray:
2 Verify the MUVPN client statusit must be activated. If it is not, right-click the icon and select Activate Security Policy. For information on how to determine the status of the MUVPN icon, see the following section The Mobile User VPN client icon. Then, from the Windows desktop:
3 Select Start => Programs => Mobile User VPN => Connect. The WatchGuard Mobile User Connect widow appears. 4 Click the Yes button. User Guide 147 The Mobile User VPN client icon The Mobile User VPN icon exists in the Windows desktop system tray and displays several different status images. The following lists these images and provides a brief description of each. Deactivated The MUVPN Security Policy is deactivated or the Windows operating system did not start a necessary Mobile User VPN service properly and the remote computer must be restarted (if this continues you may need to reinstall the MUVPN client). Activated The MUVPN client is ready to establish a secure, MUVPN tunnel connection. Activated and Transmitting Unsecured Data The MUVPN client is ready to establish a secure, MUVPN tunnel connection. The red bar on the right of the icon indicates that the client has begun transmitting unsecured data. Activated and Connected The MUVPN client has established at least one secure, MUVPN tunnel connection but is not transmitting data. 148 WatchGuard Firebox SOHO 6 Wireless Connect and Disconnect the MUVPN Client Activated, Connected and Transmitting Unsecured Data The MUVPN client has established at least one secure, MUVPN tunnel connection. The red bar on the right of the icon indicates that the client is transmitting only unsecured data. Activated, Connected and Transmitting Secured Data The MUVPN client has established at least one secure, MUVPN tunnel connection. The green bar on the right of the icon indicates that the client is transmitting only secured data. Activated, Connected and Transmitting both Secure and Unsecured Data The MUVPN client has established at least one secure, MUVPN tunnel connection. The red and green bars on the right of the icon indicate that the client is transmitting both secured and unsecured data. Allowing the MUVPN client through the personal firewall There are a couple of programs associated with the MUVPN client, which you must allow through the personal firewall in order to establish the MUVPN tunnel:
MuvpnConnect.exe User Guide 149 IreIKE.exe The personal firewall will detect the attempt of these programs to access the Internet. The New Program alert dialog box appears requesting access for the MuvpnConnect.exe program. From the ZoneAlarm alert dialog box:
1 Enable the Remember this answer the next time I use this program option and click the Yes button. This enables ZoneAlarm to allow the MuvpnConnect.exe program through each time you attempt to make a MUVPN connection. The New Program alert dialog box appears requesting access for the IreIKE.exe program. 2 Enable the Remember this answer the next time I use this program option and click the Yes button. This enables ZoneAlarm to allow the IreIKE.exe program through each time you attempt to make a MUVPN connection. 150 WatchGuard Firebox SOHO 6 Wireless Monitor the MUVPN Client Connection Disconnecting the MUVPN client The MUVPN tunnel is independent of the Internet connection. Close the MUVPN tunnels when the remote computer encounters either of the following events.
- Loses the Internet connection
- No longer needs the MUVPN tunnel From the Windows desktop system tray:
1 Right-click the Mobile User VPN client icon. 2 Select Disconnect All. The MUVPN Client closes all tunnels. This process does not affect your connection to the Internet. You must disconnect from the Internet separately. 3 Right-click the Mobile User VPN client icon and select Deactivate Security Policy. The MUVPN icon displays a red slash to indicate a deactivated Security Policy. If you are using the ZoneAlarm personal firewall, deactivate this as well. From the Windows desktop system tray:
1 Right-click the ZoneAlarm icon and select Shutdown ZoneAlarm. The ZoneAlarm dialog box appears. 2 Click the Yes button when prompted to quit ZoneAlarm. Monitor the MUVPN Client Connection There are two tools that accompany the MUVPN client which can be used to monitor your connection and diagnose problems that may occur: the Log Viewer and the Connection Monitor. User Guide 151 The Log Viewer The LogViewer displays the communications log, a diagnostic tool that lists the negotiations that occur during the MUVPN client connection. From the Windows desktop system tray:
1 Right-click the Mobile User VPN client icon. 2 Select Log Viewer. The Log Viewer window appears. The Connection Monitor The Connection Monitor displays statistical and diagnostic information for each active connection in the security policy. This module shows the actual security policy settings and the security association (SA) information established during Phase 1 IKE negotiations and Phase 2 IPSec negotiations. From the Windows desktop system tray:
1 Right-click the Mobile User VPN client icon. 2 Select Connection Monitor. The Connection Monitor window appears. An icon appears to the left of the connection name:
SA indicates that the connection has only a Phase 1 IKE SA. This occurs when connecting to a secure gateway tunnel or when a Phase 2 IPSec SA fails to establish or has not been established yet. A key indicates that the connection has a Phase 2 IPSec SA, or both a Phase 1 and Phase 2 SA. A key with a black line moving below it indicates that the client is processing secure IP traffic for that connection. 152 WatchGuard Firebox SOHO 6 Wireless The ZoneAlarm Personal Firewall When a single Phase 1 SA to a gateway protects multiple Phase 2 SAs, there is a single Phase 1 connection with the SA icon and individual Phase 2 connections with the key icon displayed above that entry. The ZoneAlarm Personal Firewall A personal firewall is a barrier between your computer and the outside world. The computer is most vulnerable at its doors, called ports. Without ports, no connection to the Internet is possible. ZoneAlarm protects these ports by following a simple rule: Block all incoming and outgoing traffic unless you explicitly allow it for trusted programs. When using ZoneAlarm, you often see Program Alert dialog boxes similar to the image below. This alert appears whenever one of your programs attempts to access the Internet or your local network. This powerful feature User Guide 153 means no information leaves your computer unless you give it permission. If you enable the Remember the answer each time I use this program checkbox you will only have to answer this question once for each program. The ZoneAlarm personal firewall provides a brief tutorial of the product immediately after installation of the MUVPN client. Carefully read each step to familiarize yourself with the application. For more information on ZoneAlarm features and configuration, please refer to the ZoneAlarm Help system. To access the Help system, select Start => Programs => Zone Labs => ZoneAlarm Help. Allowing Traffic through ZoneAlarm When an application requires access through the ZoneAlarm personal firewall, a Program Alert will be displayed on the Windows desktop informing the user which particular program needs access. Often, the program associated with the application is not readily indicative of the application the user is attempting to execute. 154 WatchGuard Firebox SOHO 6 Wireless The ZoneAlarm Personal Firewall In the example above, the Internet Explorer Web browser application has been launched and is attempting to access the users home page. The program which actually needs to pass through the firewall is IEXPLORE.EXE. In order to allow this program access each time the application is executed, enable the Remember the answer each time I use this program checkbox. Here is a list of a few essential programs which will need access through the ZoneAlarm personal firewall in order to operate some important applications. User Guide 155 Programs Which Must Be Allowed MUVPN client MUVPN Connection Monitor MUVPN Log Viewer Programs Which May be Allowed IreIKE.exe MuvpnConnect.exe CmonApp.exe ViewLog.exe OUTLOOK.exe MS Outlook IEXPLORE.exe MS Internet Explorer netscp6.exe Netscape 6.1 Opera.exe Opera Web browser Standard Windows network applications lsass.exe services.exe svchost.exe winlogon.exe Shutting Down ZoneAlarm From the Windows desktop system tray:
1 Right-click on the ZoneAlarm icon and select Shutdown ZoneAlarm. The ZoneAlarm dialog box appears. 2 Click the Yes button when prompted to quit ZoneAlarm. Uninstalling ZoneAlarm From the Windows desktop:
1 Select Start => Programs => Zone Labs => Uninstall ZoneAlarm. The Confirm Uninstall dialog box appears. 2 Click the Yes button. The ZoneLabs TrueVector service dialog box appears. 156 WatchGuard Firebox SOHO 6 Wireless Use the MUVPN Client to Enforce your Corporate Policy 3 Click the Yes button to continue with uninstalling the TrueVector service and disable its Internet Security features. The Select Uninstall Method window appears. 4 Verify that Automatic is selected and then click the Next button. 5 Click the Finish button to perform the uninstall. NOTE The Remove Shared Component window may appear. During the initial installation of ZoneAlarm, some files were installed that could be shared by other programs on the system. Click the Yes to All button to completely remove all of these files. 6 The Install window appears and prompts you to restart the computer. Click the OK button to reboot your system. Use the MUVPN Client to Enforce your Corporate Policy In order to require telecommuters to authenticate with a MUVPN client and enforce your corporate security policies for these users, you must configure the MUVPN Clients on the SOHO 6 Wireless and configure a security policy on the MUVPN client. Configuring the SOHO 6 Wireless Follow these steps to configure your SOHO 6 Wireless:
1 With your Web browser, go to the System Status page using the Trusted IP address of the SOHO 6 Wireless. The default trusted IP address is either 192.168.111.1 for a wired computer and 192.168.112.1 for a wireless computer. User Guide 157 2 From the navigation bar on the right side, select VPN =>
MUVPN Clients. The MUVPN Clients page appears. 3 Click the Add button. The Edit MUVPN Client page appears. 158 WatchGuard Firebox SOHO 6 Wireless Use the MUVPN Client to Enforce your Corporate Policy 4 Type a username in the Username field. This Username will be used as the E-mail Address when setting up the MUVPN client. 5 Type a passphrase in the Passphrase field. This passphrase will be used as the Pre-Shared Key when setting up the MUVPN client. 7 6 Type an unused IP address from the Trusted network, which will be used by the MUVPN client computer when connecting to the SOHO 6 Wireless in the Virtual IP Address field. Select MD5-HMAC from the Authentication Algorithm drop list. Select DES-CBC from the Encryption Algorithm drop list. Select Mobile User from the VPN Client Type drop list. 8 9 10 Click to select the All traffic uses tunnel (0.0.0.0/0 Subnet) checkbox. User Guide 159 11 Click Submit. The page refreshes and you are prompted to reboot the SOHO 6 Wireless in order activate the changes. 12 Click Reboot. 13 Connect one end of a straight-through Ethernet cable into the Ethernet port labeled OPT on the SOHO 6 Wireless. Connect the other end into the uplink port of the hub. 14 Connect Ethernet cables to the uplink ports of the hub and to the Ethernet ports of each of your computers. Configuring the MUVPN client Before configuring the MUVPN client, you must first install it on your computer. For information on installing the client, see Chapter 9 Install and Configure the MUVPN Client on page 137. Follow these procedures to create a MUVPN security policy:
1 Right-click the MUVPN client icon and select Security Policy Editor. The Security Policy Editor dialog box appears. Select Edit => Add => Connection. A New Connection appears in the Network Security Policy field on the left side and the and the Connection Security and Remote Party Identity and Addressing settings appear on the right side. 2 3 Type a unique name for the new connection. If this will be a unique policy for a specific user, enter a unique name to help identify it. For example, you may want to include the actual name of the end user. 160 WatchGuard Firebox SOHO 6 Wireless Use the MUVPN Client to Enforce your Corporate Policy 4 Click to select the Secure option. This is the default setting. 5 Click to select the Only Connect Manually checkbox. 6 Select the IP Subnet option from the ID Type drop list. The Remote Part Identity and Addressing settings refresh to display the appropriate fields. 7 Type 0.0.0.0 in both the Subnet and Mask fields. 8 These are the default values. Select All from the Protocol drop list. This is the default setting. 9 Click to select the Connect using checkbox and select Secure Gateway Tunnel from the drop list. 10 Select IP Address from the ID Type drop list and then type the IP address of the Optional interface in the available field. Defining the Security Policy settings Follow these instructions to define the Security Policy settings. 1 From the Network Security Policy field, select Security Policy. The Security Policy settings appear to the right. User Guide 161 2 Click to select the Aggressive Mode option. 3 Verify that the Enable Perfect Forward Secrecy (PFS) checkbox is not selected. 4 Click to select the Enable Replay Detection checkbox. Defining the My Identity settings Follow these instructions to define the My Identity settings. 1 From the Network Security Policy field, expand the new entry. The My Identity and Security Policy entries appear. 2 Select My Identity. The My Identity and Internet Interface settings appear to the right. 162 WatchGuard Firebox SOHO 6 Wireless Use the MUVPN Client to Enforce your Corporate Policy 3 Select Options => Global Policy Settings. The Global Policy Settings dialog box appears. 4 Click to select the Allow to Specify Internal Network Address checkbox and then click OK. The Internal Network IP Address field appears among the My Identity settings. 5 Select None from the Select Certificate drop list. User Guide 163 6 Select E-mail Address from the ID Type drop list and then enter the username defined on the SOHO 6 Wireless in the available field. Select Disabled from the Virtual Adapter drop list. 7 8 Type 0.0.0.0 in the Internal Network IP Address field. 9 This value appears by default. Select Any from the Name drop list. This is the default setting. 10 Click Pre-Shared Key. The Pre-Shared Key dialog box appears. 11 Click Enter Key. The text entry field is activated. 12 Type the exact text of the MUVPN client passphrase entered on the Firebox SOHO 6 Wireless appliance and then click OK. 164 WatchGuard Firebox SOHO 6 Wireless Use the MUVPN Client to Enforce your Corporate Policy Defining Phase 1 and Phase 2 settings Follow these instructions to define the phase 1 and phase 2 settings. Make certain that settings match exactly with those on the Firebox SOHO 6 Wireless appliance. 1 From the Network Security Policy field, expand Security Policy. Both Phase 1 and Phase 2 negotiations appear. 2 Expand Authentication (Phase 1). 3 A Proposal entry appears. Select Proposal 1. The Authentication Method and Algorithms settings appear to the right. 4 Select Pre-Shared Key from the Authentication Method drop list. User Guide 165 NOTE These values must match exactly those entered in the Firebox SOHO 6 Wireless appliance. 5 6 9 Select DES from the Encrypt Alg drop list and select SHA-1 from the Hash Alg drop list. Select Unspecified from the SA Life drop list. This is the default setting. Select Diffie-Hellman Group 1 from the Key Group drop list. 7 8 Expand Key Exchange (Phase 2). A Proposal entry appears. Select Proposal 1. The IPSec Protocols settings appear to the right. 10 Select Both from the SA Life drop list and then type 86400 in the Seconds field and 8192 in the KBytes field. 11 Select None from the Compression drop list. This is the default setting. The SOHO 6 Wireless appliance does not support compression. 166 WatchGuard Firebox SOHO 6 Wireless Troubleshooting Tips 12 Click to select the Encapsulation (ESP) checkbox and then select a value for the Encrypt Alg and Hash Alg drop lists. 13 Select DES from the Encrypt Alg drop list and select MD5 from the Hash Alg drop list. 14 Select Tunnel from the Encapsulation drop list. This is the default setting. 15 Verify that the Authentication Protocol (AH) checkbox is not selected. 16 Once you have finished, select File => Save or click the button. Troubleshooting Tips WatchGuard maintains a knowledge base on our Web site, including an In-Depth FAQ section on configuring and using the MUVPN client. This is available at:
www.watchguard.com/support A few of the most common issues found in installing, configuring, and using the MUVPN client are described below. My computer is hung up just after installing the MUVPN client... This is most likely due to either the ZoneAlarm personal firewall application interfering with regular Local network traffic or it is because the MUVPN client is active and is unsuccessfully attempting to create VPN tunnels. When the MUVPN client is not in use, ZoneAlarm should be shutdown and the client deactivated. User Guide 167 First, reboot your computer. From the Windows desktop system tray:
1 2 Right-click on the Mobile User VPN client icon. 3 Select Disconnect All. The MUVPN client closes all VPN tunnels. 4 Right-click on the Mobile User VPN client icon and select Deactivate Security Policy. The MUVPN icon will display a red slash to indicate that the Security Policy has been deactivated. 5 Right-click on the ZoneAlarm icon and select Shutdown ZoneAlarm. The ZoneAlarm dialog box appears. 6 Click the Yes button when prompted to quit ZoneAlarm. I have to enter my network log in information even when Im not connected to the network... When you start your computer, you are prompted to enter your Windows network user name, password and domain. It is very important that you enter this information correctly, just as you would if you were at the office connected to the network. Windows stores the information for use by network adapters and networked applications. Later, when you connect to your ISP and start the MUVPN client, your computer uses the stored user name, password, and domain to connect to the company network. I am not prompted for my user name and password when I turn my computer on... This is most likely due to the ZoneAlarm personal firewall application. This program is very good at what it does: keeping your computer secure from unauthorized incoming or outgoing traffic. Unfortunately, it may block your computer from 168 WatchGuard Firebox SOHO 6 Wireless Troubleshooting Tips broadcasting its network information thereby preventing the machine from sending the necessary login information. You should be certain to shut down ZoneAlarm each time you disconnect the MUVPN connection. Is the Mobile User VPN tunnel working?
The Mobile User VPN client icon, which appears in the Windows desktop system tray once it has been launched, will display a key within the icon once the client has connected. To test the connection, ping a computer on your company network. Select Start => Run. Type ping and the IP address of a computer on your company network. My mapped drives have a red X through them... Windows 98/ME, NT, and 2000 verifies and maps networks drives automatically when the computer starts. Because there is no way for you to establish a remote session with the company network before the computer actually starts, drive mapping fails during the boot process and a red X appears on the drive icon. Establish a MUVPN tunnel and open the network drive. The red X should disappear. How do I map a network drive?
Due to a Windows operating system limitation, mapped network drives disappear when you work remotely. To remap a network drive from the Windows desktop:
1 Right-click on Network Neighborhood. 2 Select Map Network Drive. The Map Network Drive dialog box appears. User Guide 169 3 Use the drop list to select a drive letter. Either use the drop list or type a network drive path. 4 Click OK. The mapped drive appears in the My Computer window. Even if you enable the Reconnect at Logon checkbox, the mapped drive will not appear the next time you start your computer unless it is physically connected to the network. I sometimes get prompted for a password when I am browsing the company network... Due to a Windows networking limitation, remote user virtual private networking products only allow access to a single network domain. If your company is large enough to require subnetting
(multiple networks connected together), you will only be able to browse your own domain. Attempts to access other domains will result in a password prompt. Unfortunately, even providing the correct information will not open these additional networks. It takes a really long time to shut down the computer after using Mobile User VPN... If you open and browse a mapped network drive during a MUVPN session, the Windows operating system waits for a signal from the network before it times out and completes the shut down cycle. I lost the connection to my ISP, and now I cant use the company network... If you lose Internet connection long enough, MUVPN also loses the secure tunnel. Follow the steps to close the tunnel. Then connect to the Internet and restart the MUVPN client. 170 WatchGuard Firebox SOHO 6 Wireless CHAPTER 11 Support resources Troubleshooting tips If you have problems during the installation and the configuration of your SOHO 6 Wireless, refer to this information. General What do the PWR, Status, and Mode lights signify on the SOHO 6 Wireless?
When the PWR light is lit, the SOHO 6 Wireless is connected to a power source. When the Status light is lit, there is a management connection to the SOHO 6 Wireless. When the MODE light is lit, the SOHO 6 Wireless is operational. If the PWR light blinks:
The SOHO 6 Wireless is running from its backup flash memory. You can connect to the SOHO 6 Wireless from a User Guide 171 computer attached to one of the four Ethernet ports (labeled 0-
3) to configure the SOHO 6 Wireless. If the Mode light is blinks:
There SOHO 6 Wireless can not connect to the external network. Possible causes of this problem include:
The SOHO 6 Wireless did not receive an IP address for the external interface from the DHCP server. The WAN port is not connected to another appliance. The connection to the external interface is defective. The appliance to which the external interface of the SOHO 6 Wireless is connected is not operating correctly. How do I register my SOHO 6 Wireless with the LiveSecurity Service?
See Register your SOHO 6 Wireless and activate the LiveSecurity Service on page 33. How do I restart my SOHO 6 Wireless?
See Reboot the SOHO 6 Wireless on page 34. How do I reset my System Security password, if I forgot or lost it?
See Factory default settings on page 31. How does the seat limitation on the SOHO 6 Wireless work?
See Cabling the SOHO 6 Wireless for more than four appliances on page 23. 172 WatchGuard Firebox SOHO 6 Wireless Troubleshooting tips What is a SOHO 6 Wireless feature key?
See Activate the SOHO 6 Wireless upgrade options on page 66. I can't get a certain SOHO 6 Wireless feature to work with a DSL modem. Some DSL routers implement NAT firewalls. An external network connection through an appliance that supplies NAT causes problems with WebBlocker and the performance of IPSec. When a SOHO 6 Wireless connects to the external network through a DSL router, set the DSL router to operate as a bridge only. How do I install and configure the SOHO 6 Wireless using a Macintosh (or other) operating system?
The installation instructions for the Macintosh and other operating systems are available from the WatchGuard Web site:
https://support.watchguard.com/sohoresources/
How do I know whether the cables are connected correctly to my SOHO 6 Wireless?
The front panel of the SOHO 6 Wireless has fourteen indicators. The WAN indicator shows if the SOHO 6 Wireless is connected to the modem. If this indicator is not lit, the SOHO 6 Wireless is not connected to the modem. Make sure that the cable is connected from the SOHO 6 Wireless to the modem. Make sure the Internet connection is active. The link indicators (0-3) are for the four Ethernet ports of the trusted network. These indicators show if the SOHO 6 Wireless is wired to a computer or hub. If the indicators are not lit, the SOHO 6 Wireless is not wired to the computer or hub. Make sure User Guide 173 that the cable is connected and the computer or hub is connected to a power supply. I can connect to the Configuration Settings page; why cant I browse the Internet?
If you can connect to the configuration page, but not the Internet, there is a problem with the connection from the SOHO 6 Wireless to the Internet. Make sure the cable modem or DSL modem is connected to the SOHO 6 Wireless and the power supply. Make sure the link light on the modem and the WAN indicator on the SOHO 6 Wireless are lit. Speak with your ISP if the problem is not corrected. How can I see the MAC address of my SOHO 6 Wireless?
1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 2 At the bottom of the System Status page, the External network header is shown on the right side. The MAC address or addresses are shown. Record these addresses before you call Technical Support. What is the default trusted IP address?
The default trusted IP address is either 192.168.111.1 for a wired computer and 192.168.112.1 for a wireless computer. 174 WatchGuard Firebox SOHO 6 Wireless Troubleshooting tips Configuration Where are the SOHO 6 Wireless settings stored?
The configuration parameters are stored in memory of the SOHO 6 Wireless. How do I set up DHCP on the trusted network of the SOHO 6 Wireless?
1 Make sure your computer is configured to use DHCP. See Enable your computer for DHCP on page 17 for additional information. 2 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 From the navigation bar on the left side, select Network => Trusted. Set the Enable DHCP Server check box. 3 4 5 Click Submit. How do I change to a static, trusted IP address?
To use a static IP address, select a network IP range and subnet mask for the trusted network. The network IP ranges and subnet masks in the table below are reserved for private networks in compliance with RFC 1918. Replace the Xs in the network IP address with a number between 1 and 254. The subnet mask does not need to be changed. Network IP range Subnet mask 10.x.x.x 255.0.0.0 User Guide 175 172.16.x.x 192.168.x.x 255.240.0.0 255.255.0.0 To change to a static, trusted IP address, follow these steps:
1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 From the navigation bar on the left side, select Network => Trusted. 2 3 Reset the Enable DHCP Server check box. 4 Click Submit. 5 Type the information. 6 Click Submit. 2 How do I set up and disable WebBlocker?
1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 From the navigation bar on the left side, select WebBlocker => Settings. The WebBlocker Settings page opens. Set the Enable WebBlocker check box. Set a full access password. Set the number of minutes for the inactivity timeout. 3 4 5 To disable WebBlocker, reset Enable WebBlocker check box. 176 WatchGuard Firebox SOHO 6 Wireless Troubleshooting tips How do I allow incoming services such as POP3, Telnet, and Web (HTTP)?
2 1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 From the navigation bar on the left side, select Firewall => Incoming. The Filter Incoming Traffic page opens. Select the pre-configured service to allow. Select Allow from the drop list. 3 4 5 Type the trusted network IP address of the computer hosting the service. 6 Click Submit. How do I allow incoming IP, or uncommon TCP and UDP protocols?
Record the IP address of the computer that is to receive the incoming data and the number of the new IP protocol. Follow these steps:
1 Type the IP address of the trusted network in your browser window to connect to the System Status page of the SOHO 6 Wireless:
The default IP address is: http://192.168.111.1 From the navigation bar on the left side, select Firewall => Custom Service. The Custom Service page opens. 2 3 Beneath the Protocol Settings fields, select TCP Port, UDP Port or Protocol from the drop-down list. The Custom Service page refreshes. 4 Type a name for the service. User Guide 177 5 Type the new protocol number in the Protocol field. 6 Click Submit. 7 From the navigation bar on the left side, select Firewall => Incoming. The Firewall Incoming Traffic page opens. 8 At the bottom of the page, locate the new service under the Custom Service list and select Allow from the drop-down list. 9 Type the IP address of the computer that is to receive the incoming data in the Service Host field. 10 Click Submit. VPN Management See What You Need on page 106. Make sure that the two appliances use the same encryption method. Make sure that the two appliances use the same authentication method. How do I set up my SOHO 6 Wireless for VPN Manager Access?
This requires the add-on product, WatchGuard VPN Manager software, which is purchased separately and used with the WatchGuard Firebox System software. Purchase the VPN Manager through the WatchGuard Web site:
https://www.watchguard.com/products/vpnmanager.asp For more information on how to allow VPN Manager access to a SOHO 6 Wireless, see the WatchGuard Firebox VPN Guide. 178 WatchGuard Firebox SOHO 6 Wireless Troubleshooting tips How do I set up VPN to a SOHO 6 Wireless?
Information about how to configure a VPN tunnel between a SOHO 6 Wireless and another IPSec compliant appliance is available from the WatchGuard Web site:
https://support.watchguard.com/AdvancedFaqs/sointerop_main.asp 1 Log in to the site. 2 Download the file you need. 3 Follow the instructions to configure your VPN tunnel. User Guide 179 Contact technical support
(877) 232-3531
(206) 521-8375
(360) 482-1083 United States end-user support United States authorized reseller support International support Online documentation and FAQs Documentation in PDF format, tutorials, and FAQs are available on the WatchGuard Web Site:
https://support.watchguard.com/AdvancedFaqs/
Special notices The online help system is not yet available on the WatchGuard Web site. Click on the Help link at the top of the System Status page to connect to the WatchGuard Product Documentation page, which has links to more information sources. 180 WatchGuard Firebox SOHO 6 Wireless Index Numerics 100 indicator 11 A Add Route page 54 appliances defined 22 B blocked sites configuring 75 Blocked Sites page 75 browsers, supported 15 C cables correct setup 173 included in package 2 required 14 configuration file, viewing 30 custom incoming services, creating 73 Custom Service page 73, 177 D default factory settings 3132 DHCP described 38 setting up on Trusted Network 175 DNS service, dynamic 56 DSL modems, and SOHO 6 173 Dynamic DNS client page 57 dynamic DNS service, configuring 5657 Dynamic Host Configuration Protocol. See DHCP dynamic IP addresses configuring for 38 described 37 E events described 85 External Network denying ping packets received on 78 F File and Printer Sharing for Microsoft Networks and Windows XP 134 Filter Traffic page 72 Firewall Incoming Traffic page 178 Firewall Options page 77 firmware updating 65 viewing version of 30 FTP access, denying to the Trusted interface 78 G Groups page 99 H hardware description 6 HTTP proxy settings, disabling 19 User Guide 181 Index I incoming service, creating custom 73 indicators 100 11 link 11 Mode 12 WAN 12 installation cabling 22 determining TCP/IP settings 15 disabling TCP/IP proxy settings 19 items required for 14 Internet how information travels on 4 problems browsing 174 Internet Protocol (TCP/IP) Network Component and Windows XP 134 IP addresses described 4 disguising 5 dynamic 37 in networks 37 maintaining table of 107 L license keys 32, 33 lights 100 11 link 11 MODE 171 Mode 12 power 11 PWR 171 Status 11, 171, 172 WAN 12 link indicator 11 LiveSecurity Service registering with 33 renewing subscription 69 log host, setting WSEP 87 log messages contents of 86 viewing 86 logging to a WSEP host 87 to Syslog host 88 Logging page 86 M MAC address of SOHO 6 174 Macintosh operating system 173 Mode indicator 12 MODE light 171 MUVPN clients option 117 N NAT 5 Network Address Translation (NAT) 5 Network Statistics page 56 network statistics, viewing 55 New User page 100 numbered ports 12 P pages Add Route 54 Blocked Sites 75 Custom Service 73, 177 Dynamic DNS client 57 Filter Traffic 72 Firewall Incoming Traffic 178 Firewall Options 77 Groups 99 Logging 86 Network Statistics 56 New User 100 Routes 47, 54 SOHO 6 Administration 59 Syslog Logging 89 System Security 59, 60 182 WatchGuard Firebox SOHO 6 Wireless System Status 29, 35, 39, 40, 42, routes, configure static 54 45, 46, 49, 54, 55, 56, 60, 63, 65, 67, 69, 73, 77, 83, 86, 87, 89, 90, 96, 97, 111, 117, 118, 174, 175, 176, 177 System Time 91 Unrestricted Pass Through IP Address 83 Upgrade 67 View Configuration File 69 VPN Manager Access 64 VPN Statistics 118 WatchGuard Security Event Processor 87 WebBlocker Groups 98 WebBlocker Settings 96 Pass Through feature 83 passphrase 60 passphrases described 60 ping packets, denying all 78 Point-to-Point Protocol over Ethernet. See PPPoE ports numbered 12 numbers 4 trusted network 12 WAN 12 power input 12 PPPoE configuring for 40 described 38 protocols allowing incoming 177 described 4 PWR light 11, 171 R rebooting 34 rebooting on remote system 35 registration 33 remote management 61 resetting to factory default 32 Routes page 47, 54 S seat licenses, upgrade 68 seat limitation 24 serial number, location 15 serial number, viewing 30 services allowing incoming 177 creating custom 7375 creating custom incoming 73 described 5, 71 services, add standard 72 sites blocking 75 SOCKS configuring application 79 configuring for SOHO 6 78 described 78 disabling 81 SOHO 6 34, 35 and DSL modems 173 and Macintosh operating system 173 and SOCKS 78 configuring access to 59 configuring for dynamic addresses 38 configuring for PPPoE 40 configuring for static addressing 38 configuring VPN tunnel with 109 connecting to 29 default factory settings 31 described 2 front view 11 function of 1 hardware 6 installing 1325 MAC address of 174 MUVPN clients option 117 package contents 2 ports 6, 12 rear view 12 registering 33 User Guide 183 Index resetting to factory default 32 setting up VPNs between 179 troubleshooting 179 viewing log messages for 86 SOHO 6 Administration page 59 SOHO remote management 61 Split Tunneling 116 static IP addresses and VPNs 110 obtaining 110 static IP addressing, configuring for 38 static routes configure 54 Status light 11, 171, 172 Syslog Logging page 89 system requirements 123 System Security page 59, 60 System Status page 29, 35, 39, 40, 42, 45, 46, 49, 54, 55, 56, 60, 63, 65, 67, 69, 73, 77, 83, 86, 87, 89, 90, 96, 97, 111, 117, 118, 174, 175, 176, 177 System Time page 91 system time, setting 90 T TCP/IP settings, determining 1516 technical support 180 time, setting 90 traffic crearing unrestricted pass through 82 logging all outbound 81 troubleshooting 171180 Trusted Network configuring additional computers on 44 denying FTP access to 78 Trusted Network Configuration page 42, 45 U Unrestricted Pass Through IP Address page 83 Update Wizard 66 upgrade seat license 24 upgrade license keys types of 68 Upgrade page 67 upgrading VPNs 68 V View Configuration File page 69 VPN Manager described 63 purchasing 178 setting up access to 6364 setting up SOHO 6 for 178 VPN Manager Access page 64 VPN Statistics page 118 VPN upgrade enable 108 obtaining 111 VPNs and SOHO 6, SOHO 6 tc 2 and static IP addresses 110 between two SOHO 6s 179 configuring with SOHO 6 109 described 105 enabling tunnels 111 encryption for 109 license key for 68 requirements for 106 special considerations for 109 troubleshooting connections 110 viewing statistics 118 W WAN indicator 12 184 WatchGuard Firebox SOHO 6 Wireless WAN port 12 WatchGuard Security Event Processor 87 WatchGuard Security Event Processor page 87 WebBlocker activating 96 categories 101104 configuring 95 creating users and groups for 97 database 93 described 93 enabling and disabling 176 purchasing and activating 95 users and groups 95 WebBlocker Groups page 98 WebBlocker Settings page 96 WebBlocker upgrade, purchasing 95 WebBlocker, license key for 68 Windows XP installing File and Printer Sharing for Microsoft Networks on 134 installing Internet Protocol (TCP/
IP) Network Component on 134 WSEP 87 User Guide 185 Index 186 WatchGuard Firebox SOHO 6 Wireless
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2003-06-17 | 2412 ~ 2462 | DTS - Digital Transmission System | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2003-06-17
|
||||
1 | Applicant's complete, legal business name |
WatchGuard Technologies, Inc.
|
||||
1 | FCC Registration Number (FRN) |
0008960791
|
||||
1 | Physical Address |
505 Fifth Avenue South
|
||||
1 |
Seattle, Washington 98104
|
|||||
1 |
United States
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
c******@ckc.com
|
||||
1 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
Q6G
|
||||
1 | Equipment Product Code |
BF4S16E5W
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
A******** W********
|
||||
1 | Title |
Hardware Sustainment Coordinator
|
||||
1 | Telephone Number |
20652********
|
||||
1 | Fax Number |
20652********
|
||||
1 |
a******@watchguard.com
|
|||||
app s | Technical Contact | |||||
1 | Firm Name |
CKC Laboratories, Inc.
|
||||
1 | Name |
M******** C****
|
||||
1 | Physical Address |
5473A Clouds Rest
|
||||
1 |
Mariposa, California 95338
|
|||||
1 |
United States
|
|||||
1 | Telephone Number |
209-9******** Extension:
|
||||
1 | Fax Number |
209-9********
|
||||
1 |
s******@ckc.com
|
|||||
app s | Non Technical Contact | |||||
1 | Firm Name |
CKC Laboratories, Inc.
|
||||
1 | Name |
M****** C******
|
||||
1 | Physical Address |
5473A Clouds Rest
|
||||
1 |
Mariposa, California 95338
|
|||||
1 |
United States
|
|||||
1 | Telephone Number |
209-9******** Extension:
|
||||
1 | Fax Number |
209-9********
|
||||
1 |
s******@ckc.com
|
|||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | DTS - Digital Transmission System | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | SOHO6 Wireless, BF4S16E5W | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Grant Comments | Power listed is Peak Conducted. Only the 5dBi gain antenna as documented in this filing may be used with this device. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. Users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
CKC Laboratories, Inc.
|
||||
1 | Name |
S**** B********
|
||||
1 | Telephone Number |
209-9******** Extension:
|
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1 | Fax Number |
866-7********
|
||||
1 |
r******@ckc.com
|
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Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | CE | 2412.00000000 | 2462.00000000 | 0.1120000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC