FCC ID: 2AUIUWSHB1 WYZE Sense Hub

110mm WSHMS-KSZP01 V1.0 m m 9 4 1 Wyze Home Monitoring USER MANUAL IN THE BOX Wyze Sense Hub 1 Wyze Keypad 1 Contact Sensor 2 Wyze Entry Motion Sensor 1 Quick Start Guide 1 Window Decals 2 ACTIVATION To activate Wyze Home Monitoring, enter your activation code through the following link: services.wyze.com Note: If you ordered a Wyze Core Starter Kit online, you may activate your Home Monitoring through your email. SETUP 1 Control and monitor your entire home via the Wyze app. To get started, simply download the Wyze app to your mobile phone and log in or create an account. WELCOME TO WYZE Wyze Home Monitoring is an automated monitoring service designed to keep your home safe and report threats even when you cant review Events by yourself. During an emergency, an agent from the monitoring center will reach out to you and dispatch authorities if necessary. 2 To start your Home Monitoring setup, navigate to the Wyze app, and go into the Home Monitoring Tab. When your Home Monitoring license is activated, you can tap on the Start Setup'

button. This will guide you through the installation process. Not seeing this screen? Go to services.wyze.com to activate. HARDWARE OVERVIEW INSTALLATION & SETUP WYZE SENSE KEYPAD Total installation time should take less than 40 minutes. Before you get started, make sure you have a step ladder or stool handy and a screwdriver if you plan to mount your motion sensor in a corner. Make sure to follow the in-app guide to ensure your devices are added to your Wyze account and installed properly. The Keypad is designed to be mounted on the wall near your door and connects to the Hub. Mount on wall or corner ~7 feet high Slide the mounting plate and battery cover off to insert 3 AA 1 batteries 1 2 3 Avoid placing it near heat sources

(vents, lamps, etc.) Ensure Wyze logo is on the LEFT side Hub The brains of your new security system. The Sense Hub connects sensors to the Wyze app and has a built-in siren to ward off would-be intruders. Connect the Hub to your home internet via WiFi or Ethernet and make sure its placed in a central location for best coverage. Keypad Placed near your door, the Wyze Sense Keypad makes it easy to quickly arm and disarm your system. Motion Sensor Designed to detect people and not pets. Place it high on the wall for best coverage. Entry Sensor Always know when your doors are open or left open. Mount on primary entry/exits and windows. WYZE SENSE HUB Ensure your phones Bluetooth is turned on 1 Click on the Monitoring tab in the bottom navigation bar of 2 the Wyze app Use the included cables to plug the device into a nearby 3 outlet and router. If your router is not located in a central location, you can also connect the Hub to WiFi Raise the two antennas 4 Press the Reset button on the back of the device 5 Follow the in-app instructions to complete setup 6 After the Hub is set up, you will be prompted to add additional devices. Click on each device to begin setup. Name your sensor 2 Replace the battery cover 2 Press the Reset button 3 Name your keypad 4 Clean the desired mounting location and wait for it to dry 5 completely Use the adhesive back or screws to secure the mounting plate 6 to the wall Attach your keypad to the mounting plate 7 NOTE: the adhesive is semi-permanent and may peel paint when removed MOTION SENSOR 1 Remove the plastic battery tab. If you previously removed it, press and hold the reset button until the status light ashes 3 times 3 Clean the desired mounting location and wait for it to dry completely 4 Use the adhesive backing to secure the mounting plate to the desired location Use screws for optional added security 5 Attach sensor to mounting plate 6 ENTRY SENSOR Entry sensors should be mounted so the two components of the sensor are together when the door or window is closed and apart when it's open. The lines on the side of each component should be aligned and facing each other when installed. Remove the plastic battery tab. If you previously removed it, 1 press and hold the Reset button until the status light ashes 3 times Name your sensor 2 Clean the desired mounting location and wait for it to dry 3 completely Use the adhesive to secure the sensor into place 4 HOW TO USE YOUR SYSTEM Home Monitoring Modes What are Modes?

Modes let you manage the behavior of your Home Monitoring devices and can be accessed on your Wyze Keypad or in the Home Monitoring tab in-app. DISARMED MODE Disarmed Mode will only allow cameras to be on duty and will not trigger an alarm. HOME MODE Home Mode will monitor your home your doors & windows. This mode is best for when you will stay inside your home with minimal movement. In this mode, you want to prevent choosing sensors that would be easily triggered while inside your house. s perimeter through sensors on AWAY MODE Away mode monitors both the inside and outside perimeter of your home. This mode is best when you are away from your home and need your entire home monitored. HOW TO ARM & DISARM YOUR SYSTEM Arm/Disarm through Keypad 1 Enter your PIN and then press the checkmark and your desired mode Arm/Disarm through Wyze app 1 Press the Disarmed, Home, or Away button in the Home Monitoring tab HOW TO CHOOSE SENSORS FOR HOME & AWAY MODE 1 2 3 4 Go into the Home Monitoring Tab Scroll to the bottom and tap into Home Monitoring Settings Tap Home & Away Choose the sensors that you would like for each mode PIN What is a PIN?

Your PIN will be used to disarm your system or cancel an Emergency Response request. This PIN will be entered through the Wyze Sense Keypad or through the Wyze app. Arming Behavior ENTRY & EXIT DELAYS Entry Delay Exit Delay 1 Require PIN for Changing Modes If you choose to require a PIN, you will need to enter your PIN every time you switch modes. For example, switching from Disarmed to Home on your Wyze Sense Keypad will require you to enter your PIN. Do Not Require PIN for Mode Changes If you choose not to require a PIN, you will only need to enter your PIN when disarming an alarm or Entry Delay. Control how much time you allow to disarm your system before an alarm. You may choose between 0 to 180 seconds. If you do not disarm your system, an alarm will begin. Change your Entry & Exit Delay Control the amount of time for people to leave your home before the system is armed. You may choose between 0 to 180 seconds. 1 2 3 4 Go into the Home Monitoring Tab Scroll to the bottom to nd the Home Monitoring Settings button Navigate to Entry & Exit Delay Choose your delay time for Home or Away How to change your PIN 1 2 3 4 5 Go into the Home Monitoring Tab Scroll down to Home Monitoring Settings Tap PIN & Safe Word Update your PIN by tapping Update PIN Enter your new PIN SAFE WORDS What is a Safe Word?

A Safe Word is a secret word chosen by you and used by your monitoring agent to verify your safety. It is important to choose a word that can be pronounced clearly in high-stress situations. During an active alarm, our monitoring agent will contact you to conrm your safety. If you are unable to repeat your safe word, our monitoring agent may dispatch emergency services to your location. 1 Change your Safe Word Go into the Home Monitoring Tab Scroll to the bottom to nd the Home Monitoring Settings button Navigate to PIN & Safe Word Tap Safe Word to change your word 4 3 2 EMERGENCY BUTTON The Emergency Button will be used to manually activate Alarm Response. Alarm Response will trigger an alarm and notify our monitoring service provider, Noonlight. Activate through your Keypad Press & hold the Emergency Button on the right side of your Keypad 1 1 Activate through Wyze app Go into the Home Monitoring Tab Tap the Emergency Button icon on the top right side 2 Conrm on the dialog to activate the Emergency Button 3 WHAT HAPPENS DURING AN ALARM During an alarm, we will execute the list of actions youve selected in the Home Monitoring settings. By default, the siren will go off, you will receive a Critical Alert (iOS only, push notication for Android users), and our system will let Noonlight know there is an alarm at your home. HOW DO I CANCEL AN ALARM?

Enter your PIN on the Keypad or in the Wyze app. You can cancel an alarm by entering the PIN on the physical Keypad or in the Wyze app. If you are contacted by Noonlight, please tell the agent your Safe Word to cancel the emergency dispatching. Please notice that if law enforcement has been dispatched, it would be up to the officers jurisdiction to decide whether to proceed to visiting your home or cancel the patrol even if you cancel the alarm. NOONLIGHT Noonlight is a nationwide modern platform for professional security monitoring and law enforcement dispatching. The monitoring center they use is UL listed, TMA Five Diamond certied, and bi-directionally redundant. Wyze is collaborating with Noonlight to offer customers a modern home monitoring experience. EXTRA INFO MONITORING CERTIFICATE To download your Monitoring Certicate Navigate to the Home Monitoring tab on the Wyze app Tap on Monitoring Certicate Tap on Send Certicate to have your Monitoring Certicate sent to your email 3 2 1 FALSE ALARMS False alarms happen when your alarm is triggered but there is no emergency. Wyze Home Monitoring Service has features built-in to prevent false alarms, but it is important you understand how your system works and avoid common mistakes. Test Mode We encourage you to use Test Mode after completing the Setup process to have full condence in using your system. How to enable Test Mode Go into Home Monitoring Tab 1 Scroll to the bottom to nd the Home Monitoring Settings button 2 Tap into Test Mode 3 You may exit Test Mode at any point by tapping on the Exit Test 4 Mode button in the notice card How to prevent false alarms Follow all installation instructions and test your system to ensure pets do not trigger motion sensors Properly train all home members and users (such as babysitters and visitors) Secure doors and windows before arming Remember your PIN so you can quickly disarm your system Remember your Safe Word so you can cancel an alarm if the monitoring center contacts you Periodically check if the sensors are attached to the window or door rmly PERMITS AND REGISTRATIONS Some cities may require a permit for a professional home security system. Please check with your local government for specic requirements and rules. FCC WARNING:

Any changes or modications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC RADIATION EXPOSURE STATEMENT:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator &

your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. ISEDC RSS WARNING:

This device complies with ISEDC licence-exempt RSS standard (s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le prsent appareil est conforme aux CNR d'ISEDC applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes:

(1) l'appareil ne doit pas produire de brouillage, et

(2) l'utilisateur de l'appareil doit accepter tout brouillage radiolec-

trique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement. ISEDC RADIATION EXPOSURE STATEMENT:

This equipment complies with ISEDC RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunc-

tion with any other antenna or transmitter. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. Cet appareil est conforme aux limites d'exposition de rayonnement RF ISEDC tablies pour un environnement non contrl. Cet metteur ne doit pas tre co-implant ou fonctionner en conjonction avec toute autre antenne ou transmetteur. Cet quipement doit tre install et utilis avec une distance minimale de 20cm entre le radiateur et votre corps. FCC Statement:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1) Reorient or relocate the receiving antenna. 2) Increase the separation between the equipment and receiver. 3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 4) Consult the dealer or an experienced radio/TV technician for help. NEED HELP?

Contact our support team:

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Wyze Labs, Inc. 5808 Lake Washington Blvd NE Ste 300, Kirkland, Washington 98033, United States Date: March 22, 2021 FCC ID: 2AUIUWSHB1 Model Number: WSHB1 To:

Federal Communication Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21048 To Whom It May Concern, We, Wyze Labs, Inc. hereby declare that our product (WYZE Sense Hub) Model Number: WSHB1 will disable Bluetooth Classics function (GFSK, /4-DQPSK, 8-DPSK) and Bluetooth Lower Energy function (Bluetooth V5.0 2LE) by software and only open Bluetooth Lower Energy function (Bluetooth V5.0 LE) although Bluetooth modular U1(A02011) support both Bluetooth Classics function (GFSK, /4-DQPSK, 8-DPSK) and Bluetooth Lower Energy function (Bluetooth V5.0 LE&2LE) due to marketing purposes. End-user will only use Bluetooth Lower Energy function (Bluetooth V5.0 LE) in USA market. Please contact me if you have any question. Sincerely,

(Signed) Name/Title: Dongsheng Song / Chief Product Officer Company: Wyze Labs, Inc. Address: 5808 Lake Washington Blvd NE Ste 300, Kirkland, Washington 98033, United States Phone: (517)614-1124 Fax: /

E-Mail: dsong@wyze.com

<Wyze Labs, Inc.>

Office of Engineering Technology Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 Date: 2021-03-22 Subject; Request for Confidentiality FCC ID: 2AUIUWSHB1 To Whom It May Concern, Pursuant to the provisions of the Commissions rules Title 47 Sections 0.457 and 0.459, we are requesting the Commission to withhold the following attachment(s) as confidential documents from public disclosure indefinitely. These documents contain detailed system and equipment descriptions and are considered as proprietary information in operation of the equipment. The public disclosure of these documents might be harmful to our company and would give competitors an unfair advantage in the market. Schematic Diagram Block Diagram Parts List Operational Description Tune-up Procedure In additional to above mentioned documents, in order to comply with the marketing regulations in Title 47 CFR 2.803 and the importation rules in Title 47 CFR 2.1204, while ensuring that business sensitive information remains confidential until the actual marketing of newly authorized devices, we request Short Term Confidentiality of the following attachment(s);

External Photos Test Setup Photos Internal Photos User Manual OR For 45 days, pursuant to Public Notice DA 04-1705. For 180 days pursuant to KDB 726920 D01. It is our understanding that all measurement test reports, FCC ID label format and correspondence during the certification review process cannot be granted as confidential documents and this information will be available for public review once the grant of equipment authorization is issued. Sincerely, Signature:

Name: Dongsheng Song Title: Chief Product Officer

Wyze Labs, Inc. Letter of Authorization Company: Wyze Labs, Inc. Address: 5808 Lake Washington Blvd NE Ste 300, Kirkland, Washington 98033, United States Product Name: WYZE Sense Hub Model Number: WSHB1 FCC Identifier: 2AUIUWSHB1 We authorize MiCOM Labs Inc, 575 Boulder Court, Pleasanton, California 94566, USA, to act on our behalf on all matters concerning the above named equipment. Any individual within MiCOM Labs is authorized to act on our behalf and take action on the application. We declare that MiCOM Labs Inc, 575 Boulder Court, Pleasanton, California 94566, USA, is allowed to forward all information related to the approval project to the Federal Communication Commission and to discuss any issues concerning the approval application. Any and all acts carried out by MiCOM Labs on our behalf shall have the same effect as acts of our own. Name: Dongsheng Song Title: Chief Product Officer Date: 2021-03-22 Signature of applicant: