EPD-132-092 WIRELESS Epaper CONTROL BOARD User Manual

 

User Manual EPD Control Board EPD-132 Wireless ePaper Display Solution Copyright The documentation and the software included with this product are copyrighted 2019 by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right to make improvements in the products described in this manual at any time without notice. No part of this manual may be reproduced, copied, translated or transmitted in any form or by any means without the prior written permission of Advantech Co., Ltd. Information provided in this manual is intended to be accurate and reliable. How-

ever, Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringe-

ments of the rights of third parties, which may result from its use. Acknowledgements ARM is trademarks of ARM Corporation. TI is trademarks of Texas Instruments Inc.. ITE is trademarks of ITE Tech Inc.. Eink is trademarks of E ink holding Inc.. Microsoft Windows are registered trademarks of Microsoft Corp. All other product names or trademarks are properties of their respective owners. Part No.2006013210 Edition 1 August 2019 EPD-132 Board User Manual ii Product Warranty (2 years) Advantech warrants to you, the original purchaser, that each of its products will be free from defects in materials and workmanship for two years from the date of pur-

chase. This warranty does not apply to any products which have been repaired or altered by persons other than repair personnel authorized by Advantech, or which have been subject to misuse, abuse, accident or improper installation. Advantech assumes no liability under the terms of this warranty as a consequence of such events. Because of Advantechs high quality-control standards and rigorous testing, most of our customers never need to use our repair service. If an Advantech product is defec-

tive, it will be repaired or replaced at no charge during the warranty period. For out-

of-warranty repairs, you will be billed according to the cost of replacement materials, service time and freight. Please consult your dealer for more details. If you think you have a defective product, follow these steps:

1. Collect all the information about the problem encountered. (For example, CPU speed, Advantech products used, other hardware and software used, etc.) Note anything abnormal and list any onscreen messages you get when the problem occurs. 2. Call your dealer and describe the problem. Please have your manual, product, 3. and any helpful information readily available. If your product is diagnosed as defective, obtain an RMA (return merchandize authorization) number from your dealer. This allows us to process your return more quickly. 4. Carefully pack the defective product, a fully-completed Repair and Replacement Order Card and a photocopy proof of purchase date (such as your sales receipt) in a shippable container. A product returned without proof of the purchase date is not eligible for warranty service. 5. Write the RMA number visibly on the outside of the package and ship it prepaid to your dealer. iii EPD-132 Board User Manual Declaration of Conformity FCC Class B Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installa-

tion. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful inter-

ference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interfer-

ence to radio or television reception, which can be determined by turning the equip-

ment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. IMPORTANT NOTE:

FOR MOBILE DEVICE USAGE (>20cm/low power) Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncon-

trolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. FOR COUNTRY CODE SELECTION USAGE (WLAN DEVICES) Note: The country code selection is for non-US model only and is not available to all US model. Per FCC regulation, all Wi-Fi product marketed in US must fixed to US operation channels only. EPD-132 Board User Manual iv LABEL OF THE END PRODUCT: Host Model Name EPD-132R2 The final end product must be labeled in a visible area with the following " FCC ID:

M82-EPD-132-092 ". If the labelling area is larger than the palm of the hand, then the following FCC part 15.19 statement has to also be available on the label: This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation. OEM Integration Instructions This device is intended only for OEM integrators under the following conditions The module can be used to installation in other host. The antenna must be installed such that 20 cm is maintained between the antenna and users, and the transmitter module may not be colocated with any other transmit or antenna. The module shall be only used with the integral antenna(s) that has been originally tested and certified with this module. As long as 3 conditions above are met, further transmitter test will not be required. However, the OEM integrator is still responsible for testing their end-product for any additional compliance requirement with this module installed (for example, digital device emission, PC peripheral requirements, etc.) NCC 1. 2. XXXyyyLPDzzzz-x Technical Support and Assistance 1. Visit the Advantech website at http://support.advantech.com where you can find the latest information about the product. 2. Contact your distributor, sales representative, or Advantech's customer service center for technical support if you need additional assistance. Please have the following information ready before you call:

Product name and serial number Description of your peripheral attachments Description of your software (operating system, version, application software, etc.) A complete description of the problem The exact wording of any error messages v EPD-132 Board User Manual Packing List Before setting up the system, check that the items listed below are included and in good condition. If any item does not accord with the table, please contact your dealer immediately. 1 EPD-132 EPD control board & 13.3" EPD Part No. EPD-132B1AG-NSD01 EPD-132R1AG-NSD01 Description 13.3" Black/White ePaper Wi-Fi / BT display module solution in 2.4G 13.3" Red/Black/White ePaper Wi-Fi / BT display module solution in 2.4G EPD-132R1AG-NSD11 EPD-132R1AG-NSD01 for 50 pcs solution kit EPD-132R1AG-NSD21 EPD-132R1AG-NSD01 for 100 pcs solution kit EPD-132R1AG-NSD31 EPD-132R1AG-NSD01 for 500 pcs solution kit EPD-132R1AG-NSD41 EPD-132R1AG-NSD01 for 1000 pcs solution kit EPD-132B1AG-NSD11 EPD-132B1AG-NSD01 for 50 pcs solution kit EPD-132B1AG-NSD21 EPD-132B1AG-NSD01 for 100 pcs solution kit EPD-132B1AG-NSD31 EPD-132B1AG-NSD01 for 500 pcs solution kit EPD-132B1AG-NSD41 EPD-132B1AG-NSD01 for 1000 pcs solution kit Ordering Information Part No. 1750008001-01 1750006043-01 1750008816-01 1700015038 1700029192-01 9696053RS00 Description Wi-Fi dipole antenna, 5dBi 2.4/5GHz RF SMA cable, L=150mm Antenna magnetic base, L=100mm FPC Cable 10P-0.5mm 7.9cm for DCU2.0 60cm Micro USB with 5P(M) for power report EPD-053R A101-1 daughter board with Switch and LED EPD-132 Board User Manual vi Safety Instructions 1. Read these safety instructions carefully. 2. Keep this User Manual for later reference. 3. Disconnect this equipment from any AC outlet before cleaning. Use a damp cloth. Do not use liquid or spray detergents for cleaning. 4. For plug-in equipment, the power outlet socket must be located near the equip-

ment and must be easily accessible. 5. Keep this equipment away from humidity. 6. Put this equipment on a reliable surface during installation. Dropping it or letting it fall may cause damage. 7. The openings on the enclosure are for air convection. Protect the equipment from overheating. DO NOT COVER THE OPENINGS. 8. Make sure the voltage of the power source is correct before connecting the equipment to the power outlet. 9. Position the power cord so that people cannot step on it. Do not place anything over the power cord. 10. All cautions and warnings on the equipment should be noted. 11. If the equipment is not used for a long time, disconnect it from the power source to avoid damage by transient overvoltage. 12. Never pour any liquid into an opening. This may cause fire or electrical shock. 13. Never open the equipment. For safety reasons, the equipment should be opened only by qualified service personnel. 14. If one of the following situations arises, get the equipment checked by service personnel:

The power cord or plug is damaged. Liquid has penetrated into the equipment. The equipment has been exposed to moisture. The equipment does not work well, or you cannot get it to work according to the user's manual. The equipment has been dropped and damaged. The equipment has obvious signs of breakage. DISCLAIMER: This set of instructions is given according to IEC 704-1. Advantech disclaims all responsibility for the accuracy of any statements contained herein. vii EPD-132 Board User Manual Consignes de Scurit Lisez attentivement ces instructions de scurit. 1. 2. Conservez ce manuel de l'utilisateur pour rfrence ultrieure. 3. Dbranchez cet appareil de toute prise secteur avant le nettoyage Utilisez un chiffon humide. N'utilisez pas de dtergents liquides ni en spray pour le nettoy-

age 4. Pour les quipements enfichables, la prise de courant doit tre situe proxim-

it de l'quipement et doit tre facilement accessible. 5. Gardez cet quipement l'abri de l'humidit. 6. Placez cet quipement sur une surface fiable lors de son installation 7. Les ouvertures de l'enceinte sont destines la convection de l'air. Protgez le matriel contre la surchauffe. NE COUVREZ PAS LES OUVERTURES. 8. Assurez-vous que la tension de la source d'alimentation est correcte avant de connecter l'quipement la prise de courant. 9. Placez le cordon d'alimentation de sorte que personne ne puisse marcher des-

sus. Ne placez aucun objet sur le cordon 10. Toutes les mises en garde et avertissements sur l'quipement doivent tre nots 11. Si l'quipement n'est pas utilis pendant une longue priode, dbranchez-le de la source d'alimentation pour viter tout dommage d? une surtension transit-

oire 12. Ne jamais verser de liquide dans une ouverture sous peine de provoquer un incendie ou un choc lectrique 13. Ne jamais ouvrir l'appareil.Pour des raisons de scurit, cet quipement ne doit tre ouvert que par du personnel qualifi 14. Si l'une des situations suivantes se produit, faites vrifier l'quipement par le personnel de service:

Le cordon d'alimentation ou la fiche est endommag. Un liquide a pntr dans l'appareil. L'quipement a t expos l'humidit. L'quipement ne fonctionne pas bien ou vous ne pouvez pas le faire fonction-

ner conformment au manuel d'utilisation. Equipment L'quipement est tomb et a t endommag. Equipment L'quipement prsente des signes vidents de rupture. AVERTISSEMENT: Cet ensemble d'instructions est donn conformment la norme CEI 704-1. Advantech dcline toute responsabilit quant l'exactitude des dclara-

tions contenues dans le EPD-132 Board User Manual viii Contents Chapter 1 Introduction..........................................1 1.1 1.2 1.3 Introduction ...............................................................................................2 Specifications............................................................................................2 Figure 1.1 Block Diagram............................................................4 System implementation.............................................................................5 1.3.1 Advantech EPD-132 & ePaper Manager Solution........................5 Chapter 2 2.1 2.2 EPD Hardware Specification ..............7 Figure 2.1 MODULE OUTLINE: 108 x 122 x 3.9 mm..................8 Figure 2.2 Module connect to panel Specifications.....................9 Board level I/O ........................................................................................10 Table 2.1: I/O Connector...........................................................10 2.1.1 CN2.............................................................................................11 Table 2.2: CN2 ..........................................................................12 2.1.2 CN3.............................................................................................12 Table 2.3: CN3 ..........................................................................13 2.1.3 CN8.............................................................................................13 Table 2.4: CN8 (SPI PIN HEADER)..........................................14 2.1.4 CN9.............................................................................................15 Table 2.5: CN9 ..........................................................................15 2.1.5 EPD connector............................................................................16 Table 2.6: EPD connector .........................................................17 2.1.6 Daughter Board Connector.........................................................18 Table 2.7: ALERT......................................................................18 Table 2.8: CON21......................................................................19 Table 2.9: SWTEST...................................................................19 Table 2.10:LED...........................................................................20 2.1.7 FFC_GPIO..................................................................................20 Table 2.11:FFC_GPIO................................................................21 2.1.8 DEBUG.......................................................................................22 Table 2.12:FFC_GPIO................................................................22 2.1.9 SWTEST.....................................................................................23 Table 2.13:SWTEST...................................................................23 2.1.10 PWR_ON1..................................................................................24 Table 2.14:SWTEST...................................................................24 2.1.11 Panel, PCBA connector and USB data transmission connector.25 Daughter board: LED & Button Behavior ................................................27 2.2.1 Button behaviors.........................................................................27 2.2.2 LED behaviors ............................................................................27 Chapter 3 EPD Network Architecture and Software features29 3.1 3.2 3.3 System Topology Architecture ................................................................30 3.1.1 System environment...................................................................30 System Specification...............................................................................30 3.2.1 ePaper Manager.........................................................................30 3.2.2 WISE Gateway............................................................................31 3.2.3 EPD Device.................................................................................31 System Network Specification.................................................................31 ix EPD-132 Board User Manual Chapter 4 EPD-132 in ePaper Manager ............33 4.1 4.2 4.3 4.4 4.5 EPD-132 with ePaper Manager Solution................................................ 34 Table 4.1: ePaper manager main feature list............................ 34 Preparation ............................................................................................. 35 4.2.1 Hardware Component List.......................................................... 35 4.2.2 Software Component List ........................................................... 35 4.2.3 ePaper Manager Setup on ARK................................................. 35 4.2.4 WISE-3610W Setup and Connect to ARK with ePaper Manager... 50 4.2.5 EPD-132 Setup and Connect to ARK with ePaper Manager...... 52 4.2.6 Setup the Batch File WISE-3610W Installer............................... 57 4.2.7 Hands-on Batch File WISE-3610W Installer............................... 60 Hands-on EPD Device on ePaper Manager........................................... 62 4.3.1 ePaper Manager Login.............................................................. 63 4.3.2 Add Group & Device into ePaper Manager ................................ 64 4.3.3 Design Your Own Template........................................................ 71 4.3.4 Import Item Data to ePaper Manager......................................... 72 4.3.5 Combine the Template and Item Data........................................ 74 4.3.6 EPD Controller for EPD Device Management............................ 75 4.3.7 Final Association between EPD Device, Target Product and Product Data............................................................................... 83 4.3.8 Smart Bus Stop Scenario ........................................................... 84 4.3.9 Clear Events and Data of MongoDB........................................... 84 Integrate EPD APIs into Your System .................................................... 92 4.4.1 EPD Data Update API ................................................................ 93 ePaper Manager Feature list .................................................................. 97 4.5.1 Component List........................................................................... 97 Chapter 5 WISE-EC EPD Design-in Service ...111 5.1 5.2 5.3 The Acquisition of Information .............................................................. 112 5.1.1 Design....................................................................................... 113 5.1.2 Integration................................................................................. 114 5.1.3 Production................................................................................. 114 Contact Information............................................................................... 115 Global Service Policy............................................................................ 115 5.3.1 Warranty Policy......................................................................... 115 5.3.2 Repair Process......................................................................... 116 EPD-132 Board User Manual x Chapter 1 1 Introduction 1.1 Introduction The EPD-132 is a module which supports the ultra-low power 2.4GHz RF wireless protocol integrated with the 13.3" R/B/W & B/W EPD in an ARM Cortex-M4 proces-

sor. Users may use this kit to experience how wireless modules deliver images to e-

Paper and how e-Paper displays images. Users control our host mcu BM22 through the Advantech ED22 development board. The main features of EPD-132 is:

ARM Cortex-M4 Core Processor Support IEEE 802.11b/g/n + Bluetooth 4.1 standard 13.3" e-Paper panel display Rich control I/O: expansion pin header & I2C Supports temperature 0 ~ 40 C In R/B/W, 0 ~ 50 C in B/W Supports over-the-air upgrade (OTA) Optional wall mount kit for various applications 1.2 Specifications Computing System Display Storage Wireless Network MCUST 32-bit ARM Cortex-M4 Processor Memory Screen Size Resolution Internal External Standard Frequency Band RAM 256 KB 285.8 x 213.65 mm 1600 x 1200 pixels ITE SPI Flash: 32Mb BM22 SPI Flash: 128Mb IEEE 802.11b/g/n and BT4.1 2.4000~2.4840 GHz for Wi-Fi 2.4000~2.4835 GHz for BT 1-11 for Wi-Fi 0~78 for BT 2.1+EDR 0~39 for BLE Typ. 20.6 dBm at 802.11b CCK Mode 1M Typ. 21.41 dBm at 802.11g OFDM Mode 54M Typ. 21.46 dBm at 802.11n OFDM Mode MCS0 Typ. 5.49 for BT Typ. -95dBm at 1 Mbps Typ. -75 dBm at 54 Mbps Typ. -89 dBm at MCS0 Typ. -89 dBm for BLE End node MHF Dipole or PCB Antenna 1 for Reset/ Page Change/Wake-up/Alert cancel Channels Transmit Power Receiver Sensitivity Function Antenna connector Antenna System Interface Indicator But-

ton EPD-132 Board User Manual 2 C h a p t e r 1 I n t r o d u c t i o n I2C FFC Connector1

(Alert) FFC Connector2

(FFC_GPIO) 4pin Pin Header LED/button daughter board 10 port GPIO for system expansion UART debug port Factory mode setting USB to TCON (Timing Controller) 39P for 13.3" (R/B/W orB/W) & 9.7" EPD (R/B/W) Interface for data to EPD In Data transmission mode With Power supply Micro USB (CN2) up to 0.9A/4.5 W in USB3.0 host Micro USB (CN3) up to 2A/

10 W Standby 18mA / 90mW, Application 0.25A / 1.25W 0 ~ 40 C (R/B/W), 0 ~ 50 C (B/W)

-25 ~ 60 C (R/B/W), -25 ~ 70 C (B/W) 10 ~ 40 C 5 ~ 85% Relative Humidity, non-condensing I/O (on-board) FFC Connector3

(CN8) Switch Micro USB

(CN2) EPD connec-

tor DC 5V Power Environment Housing Mechanical Physical Char-

acteristics Operating System Power consumption Operational Temperature Non-Opera-

tional Temp. Assembly Temperature Operating Humidity Material Type Metal (NCT) Painting Type SECC+ Painting Dimension Weight Dimensions

(W x H) Weight ThreadX v5.6 240 x 322 x 60.5 mm/ 240 x 322 x 24 mm 1.3kg Panel: 285.8 x 213.65 mm PCBA: 108 x 122 x 3.9 mm Panel: 0.12g PCBA: 0.17g Note!

The image for EPD need to follow below instruction. 1. 2. 3. Image need to set as 1600*1200 pixels, do not resize it after com-

plete the image which will cause jaggy edges. 24 bits / BMP format for EPD-132B 24 bits / BMP format for EPD-132R and the color only support below range. Red: (255,0,0) Black: (0,0,0) White (255, 255, 255) 3 EPD-132 Board User Manual Figure 1.1 Block Diagram EPD-132 Board User Manual 4 1.3 System implementation EPD device can be applied to different applications and the system integrator can control the RESTful API for different scenarios. 1.3.1 Advantech EPD-132 & ePaper Manager Solution Wireless EPD System consists of ePaper Manager, Gateway, Router and EPD device. The ePaper Manager provides Web GUI to management the wireless EPD device. The Gateway/embedded computer are responsible for communication between ePaper Manager and EPD device. The EPD is a device with ePaper, EPD controller and wireless connectivity. Advantech provides a total solution. From the system architecture, EPD-132 is at the end node of the system. Developers can apply Advantech WISE-3610W to connect to the ePaper manager which is installed in Advantech Embedded Computer /

ARK2250L. There are multifunction RESTful API on ePaper Manager for developers to integrate with vertical market applications eg. retail, smart warehouse, factory, hos-

pitals and transportation. C h a p t e r 1 I n t r o d u c t i o n 5 EPD-132 Board User Manual EPD-132 Board User Manual 6 Chapter 2 EPD Hardware 2 Specification This section provides board level PCBA and Panel mechanical size. EPD-132 PCBA with following spec. PCBA: 108 x 122 x 3.9 mm PCB thickness: 3 mm 10%

Module input voltage: 5V DC-in Connector current rating: 0.5A / Power contact Figure 2.1 MODULE OUTLINE: 108 x 122 x 3.9 mm 13.3" EPD (PN:968AD00147/968AD00388) with following spec. Panel Size: 285.8 x 213.65 mm PN: 968AD00388 Operating temperature range: 0 C to +50 C for Black and White, PN: 968AD00147 Operating temperature range: 0 C to +40 C for Red, Black and White. All Eink Panel inspection criteria refer to Eink CAS & Inspection standard docu-

ment. EPD-132 Board User Manual 8 C h a p t e r 2 E P D H a r d w a r e S p e c i f i c a t i o n Figure 2.2 Module connect to panel Specifications Note! E Ink Recommend condition for storage:

Temperature: 20 +-10 C Humidity: 60% RH+-10%RH, Non-condensing Note!

If the panel module has been put in low temperatured between 0~-25 C for a while, we recommend to leave it between 20 to 30 C for 4 days before assembly. 9 EPD-132 Board User Manual 2.1 Board level I/O Table 2.1: I/O Connector NAME CN2 CN3 CN4 CN8 CN9 EPD ALERT FFC_GPIO DEBUG SWTEST PWR_ON1 Legend: v = yes, - = no. Description External Micro USB Port External Micro USB Port 10-pin header for ES test 8-pin header to connect to host 2-pin connector for DC-IN power 39-pin FPC to connect to e-paper panel 10-pin FFC to connect to daughter board 10-pin FFC connector for external GPIO 10-pin FFC connector For software test 4-pin DIP Switch EPD-132 v v

-

-

-

v v v v v v EPD-130 v v

-

v v v

-

-

-

v

-

EPD-132 Board User Manual 10 2.1.1 CN2 C h a p t e r 2 E P D H a r d w a r e S p e c i f i c a t i o n 11 EPD-132 Board User Manual Table 2.2: CN2 PIN 1 2 3 4 5 PIN_NAME

+V5 USB_D-

USB_D+

GND GND 2.1.2 CN3 EPD-132 Board User Manual 12 Table 2.3: CN3 PIN 1 2 3 4 5 PIN_NAME

+V5 N/A N/A N/A GND 2.1.3 CN8 C h a p t e r 2 E P D H a r d w a r e S p e c i f i c a t i o n 13 EPD-132 Board User Manual Table 2.4: CN8 (SPI PIN HEADER) PIN PIN 2 1 3 4 6 5 7 8 PIN_NAME NC NC NC NC PIN_NAME SPI_CLK(Serial Clock) SPI_MOSI(Master Output,Slave Input) SPI_MISO(Master Input,Slave Output) SPI_CS0#(Slave Selected) Serial Clock:

SCLK: SCK Master Output Slave Input (MOSI):

SIMO, MTSR - correspond to MOSI on both master and slave devices, connects to each other SDI, DI, DIN, SI - on slave devices; connects to MOSI on master, or to below connections SDO, DO, DOUT, SO - on master devices; connects to MOSI on slave, or to above connections Master Input Slave Output (MISO):

SOMI, MRST - correspond to MISO on both master and slave devices, connects to each other SDO, DO, DOUT, SO - on slave devices; connects to MISO on master, or to below connections SDI, DI, DIN, SI - on master devices; connects to MISO on slave, or to above connections Slave Select:

SS: SS, SSEL, CS, CS, CE, nSS, /SS, SS#

In other words, MOSI (or SDO on a master) connects to MOSI (or SDI on a slave). MISO (or SDI on a master) connects to MISO (or SDO on a slave). Slave Select is the same functionality as chip select and is used instead of an addressing concept. Pin names are always capitalized as in Slave Select, Serial Clock, and Master Output Slave Input. EPD-132 Board User Manual 14 2.1.4 CN9 C h a p t e r 2 E P D H a r d w a r e S p e c i f i c a t i o n Table 2.5: CN9 PIN 1 PIN_NAME

+V5 PIN 2 PIN_NAME GND 15 EPD-132 Board User Manual 2.1.5 EPD connector EPD-132 Board User Manual 16 Table 2.6: EPD connector PIN 1 PIN_NAME PIN 2 8 4 6

+VSL (Negative power supply source driver) GND SDCLK_EPD (Clock source driver) SDOE_XOE (Output enable source driver) GND 10 XSTL (Start pulse source driver) 12 14 SDDO1 (Data) 16 SDDO3 (Data) SDDO5 (Data) 18 20 SDDO7 (Data) 22 NC 24

+VGH (Positive power supply gate driver) NC NC GND GND GDCLK (Clock gate driver) GND GND GND 26 28 30 32 34 36 38 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 PIN_NAME

+VSH_O (Positive power supply source driver)

+V3.3_EPD (3.3V) SDXLE (Latch enable source driver) GND NC SDDO0 (Data) SDDO2 (Data) SDDO4 (Data) SDDO6 (Data) GND

+VCOM (Common connection)

+VGL (Negative power supply gate driver) NC GDOE_P GND SPV (Start pulse gate driver)

+VCOM (Common connection) GND GND C h a p t e r 2 E P D H a r d w a r e S p e c i f i c a t i o n 17 EPD-132 Board User Manual 2.1.6 Daughter Board Connector Table 2.7: ALERT PIN 1 3 5 7 9 PIN_NAME

+VMOD NC SW3 NC LED_1-

PIN 2 4 6 8 10 PIN_NAME NC NC LED_2-

GND SW1 EPD-132 Board User Manual 18 2.1.6.1 Daughter Board C h a p t e r 2 E P D H a r d w a r e S p e c i f i c a t i o n Table 2.8: CON21 PIN 1 3 5 7 9 PIN_NAME SW1 GND LED_2: Red NC NC SW1 Un-mount, SW3 as below PIN 2 4 6 8 10 PIN_NAME LED_1 : Green NC SW3 NC

+VDD Table 2.9: SWTEST PIN_NAME PIN

+VDD 1 3 GND PIN 2 4 PIN_NAME SW3 GND 19 EPD-132 Board User Manual Table 2.10: LED PIN 1 3 PIN_NAME

+VDD LED_1-

2.1.7 FFC_GPIO PIN 2 4 PIN_NAME

+VDD LED_2-

EPD-132 Board User Manual 20 C h a p t e r 2 E P D H a r d w a r e S p e c i f i c a t i o n Table 2.11: FFC_GPIO PIN 1 3 5 7 9 PIN_NAME

+V3.3 GPIO_1 (default LOW) GPIO_3 (default LOW) GPIO_5 (default LOW) GPIO_7 (default LOW) GPIO Voltage level is 3.3V PIN 2 4 6 8 10 PIN_NAME GPIO_0 (default LOW) GPIO_2 (default LOW) GPIO_4 (default LOW) GPIO_6 (default LOW) GND 21 EPD-132 Board User Manual 2.1.8 DEBUG Table 2.12: FFC_GPIO PIN 1 3 5 7 9 PIN_NAME UART1_TX GND JTAG_TDO JTAG_TMS BOOT_0 PIN 2 4 6 8 10 PIN_NAME UART1_RX JTAG_TDI JTAG_TCK JTAG_TRST

+V3.3 EPD-132 Board User Manual 22 1. TDI (Test Data In) 2. TDO (Test Data Out) 3. TCK (Test Clock) 4. TMS (Test Mode Select) 5. TRST (Test Reset) optional. 2.1.9 SWTEST C h a p t e r 2 E P D H a r d w a r e S p e c i f i c a t i o n Table 2.13: SWTEST PIN 1 3 5 PIN_NAME GND SW_TEST#

GND PIN 2 4 6 PIN_NAME GND SW_TEST#

GND 23 EPD-132 Board User Manual 2.1.10 PWR_ON1 Table 2.14: SWTEST PIN 1 3 PIN_NAME NC: only for SW testing usage EVK_MODE#

PIN 2 4 PIN_NAME NC: only for SW testing usage W_DISABLE: WiFi power on/off 1 2 3 4 OFF NC NC BM22 mode WIFI power ON ON NC NC EVK mode WIFI power OFF EPD-132 Board User Manual 24 2.1.11 Panel, PCBA connector and USB data transmission connector 1) Connected EPD FPC to mainboard The FPC from the ePaper display C h a p t e r 2 E P D H a r d w a r e S p e c i f i c a t i o n Release the rotary latch of the connector on the control board Blend the FPC carefully to the control board direction Insert the FPC into the connector on control board 25 EPD-132 Board User Manual After connecting firmly, lock the rotary latch. Check if the connection is correct and tight. Below Item 2: Connected Wi-Fi antenna to the mainboard Below item 5: Connected IO daughter to the mainboard Below item 6: Connected power cable to the mainboard USB (CN3) EPD-132 Board User Manual 26 C h a p t e r 2 E P D H a r d w a r e S p e c i f i c a t i o n 2.2 Daughter board: LED & Button Behavior The daughter board: 9696053RS00 can work with EPD-132. 2.2.1 Button behaviors 1. If RED LED (LED2) light up and click the button, system can turn off LED light If no led light and click the button, the system screen can change to next page. 2. Press button then system will refresh image or restore default. item Status Action Result 1 2 When LED2 is on Turn off LED2 Press button for 0.5 sec and release button When LED2 is off Change to next page image When LED2 is off Press button for 10 sec Step 1.LED2 flash (0.5 sec toggle LED2) after hold 5 sec. Step 2. LED2 on and hold 10 sec Step 3. LED2 off and then release SW3 keys Final result->Reset to default and reboot 2.2.2 LED behaviors 1. Green LED (LED1) blink when system sends the image to display on panel. 2. Use LED command remote control from Tera Term. item Status 1 2 Device connected LED off Step1. Device con-

nected LED off, Step2.Remote control command from the gateway Action System trigger to refresh image Result 1. Turn on LED1 when image refresh. 2. Turn off LED1 after image refresh finish Command: Led 1 1:

Command: Led 1 0:

Command: Led 2 1:

Command: Led 2 0:

green led LED1 on green led LED1 light-off red led LED2 light-up red led LED2light-off 27 EPD-132 Board User Manual EPD-132 Board User Manual 28 Chapter 3 EPD Network 3 Architecture and Software features 3.1 System Topology Architecture 3.1.1 System environment No Device1 1 ARK 2250L/ePaper man-

ager WISE Gateway:

WISE3610W EPD-132: Cypress BM22 2 6 OS WIN7, WIN10 (2019,Q3) version 64 bit, Professional OpenWRT R1.2.11 SW version: 3610W-

OIV0101-WifiEPD ThreadX v5.6 , SDK 4.1.8 V1.0.0 3.2 System Specification 1. Each WISE-3610W gateway can organized an isolated network and be a Wi-Fi AP as well. 2. Each WISE-3610W can support up to 100 EPD devices 3.2.1 ePaper Manager Support friendly user interface to operate the execute command to control EPD-

132 (EPD device) and WISE-3610W(gateway). External vertical system can operate the whole EPD system as below list:

1) ePaper manager GUI can perform command to control WISE-3610W (gate-

way). 2) ePaper manager can perform command to control EPD-132 (EPD device). 3) ePaper manager can deliver the image /Firmware EPD device through WISE Gateway. 4) Device can periodical report status back to ePaper manager. EPD-132 Board User Manual 30 3.2.2 WISE Gateway Receive commands from ePaper manager and execute. Control EPD-132 through commands from ePaper manager. EPD-132 wireless can connect to WISE-3610W directly. EPD-132 wireless connects to Intranet AP, then WISE-3610W acts as a gate-

way to control EPD-132 Supports MQTT broker Server . 3.2.3 EPD Device 1. Supports BLE re-config : if device keeps failing to join, the device will enable BLE for new SSID. 2. Supports emergency status report after join router. E.g. low power, HW malfunc-

tion and exception handling. 3. Support multi-image storage. a.Full size image: 14 pages b.Support partial updates. (ePaper Manager 2.0) c.Supports de-compression in tag side. (ePaper Manager 2.0) 4. Supports Device actions from WISE-3610W. 3.3 System Network Specification 2-way communication: Device status report and battery status report. Physical transmission data rate : 16Mbps Byte/Sec Network join performance 1.1 pcs Tag join network in 6 secs. 2.100 pcs Tag join network in 1 minutes Data transfer Performance from WISE-3610W 1) Update 50pcs EPD-132 in 30 mins Note!

The performance will be adjusted according to environmental limita-

tions. 31 EPD-132 Board User Manual C h a p t e r 3 t E P D N e w o r k A r c h i t e c t u r e a n d S o f t w a r e f e a t u r e s EPD-132 Board User Manual 32 Chapter 4 EPD-132 in ePaper 4 Manager 4.1 EPD-132 with ePaper Manager Solution Previously, we have go through EPD-132 function as an end device. To build up a solution, we need a gateway to connect to our CMS: ePaper manager. Indeed, ePa-

per Manager provides complete solution to help you import tag data, design tag tem-

plates and manage tags easily. This user manual will show you how to build a total solution system. Moreover, ePaper Manager provides a complete solution to help you easily import device data, design device templates, and manage devices. The main feature lists are as below. Table 4.1: ePaper manager main feature list 1 2 Overview EPD controller 3 4 5 6 7 8 9 Item Device list Template White list setting OTA Setting Document System dashboard Control & Manage EPD device and association with target Data Group Management Target Product Data & Import EPD image design and generation EPD white list Firmware upgrade User account management Online document EPD-132 Board User Manual 34 4.2 Preparation 4.2.1 Hardware Component List 1. Advantech Embedded Computer: ARK-2250L 2. Advantech IoT Gateway: WISE-3610W & Advantech EPD devices. 4.2.2 Software Component List ePaper Manager Installation & License on ARK2250L 500 connection License on ARK2250L. 1. Window7 Professional version for ARK2250L 2. 3. 4. Recommend Browser: Chrome version 75.0.3770.100 (official version) (64-bit) 5. Recommend FTP Server: FileZilla Server version 0.9.60 beta 4.2.3 ePaper Manager Setup on ARK C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 35 EPD-132 Board User Manual 1. First, you will need to install ePaper manager on ARK-2250L. ePaper Manager Installation Double click the EPD ServerSetup_1.0.0.exe file to start installation process on the server-side computer. Follow the instructions in the setup wizard. EPD-132 Board User Manual 36 Windows hotfix of KB2999266 is required to run this software. Please download one from Microsoft website and execute it. (https://www.microsoft.com/zh-TW/download/

confirmation.aspx?id=49093). Microsoft Visual C++ 2015 Redistributable Update 3

(https://www.microsoft.com/en-us/download/details.aspx?id=53840) Please click the next button if you no need to change the default installation path. C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 37 EPD-132 Board User Manual Please check your public IP or domain name and fill it in. Please change the port number if need. EPD-132 Board User Manual 38 Please fill in the password and confirm password for PostgreSQL database. Please fill in the password and confirm password for MongoDB database. C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 39 EPD-132 Board User Manual Please fill in the password and confirm password for root administrator to login the server. Please click the install button to start installation. EPD-132 Board User Manual 40 installing... Please allow to access the installation of erl.exe. C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 41 EPD-132 Board User Manual Please allow to access the installation of epmd.exe. Click the Finish button to exit the Setup Wizard. 2. You will get a register key from our sales package. You will need to enable the key after installation of ePaper manager. EPD-132 Board User Manual 42 C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 43 EPD-132 Board User Manual 4.2.3.1 How to configure your FTP server Before you start transmitting the image to the Electronic Paper Display (EPD) or offering Firmware upgrades, you need to setup ARK2250L as an FTP server. Click the startup icon to launch Filezilla. 1. Start configuring your FTP server. 2. Add user account. EPD-132 Board User Manual 44 C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 45 EPD-132 Board User Manual 3. Add password for user. 4. Add the shared folders and set the property of the directories and files. Add the FTP Server to OTA Storage. You should make shure that the shared folders are available. EPD-132 Board User Manual 46 5. Open Windows firewall setting and click allow a program or feature through Win-

dows firewall. 6. Make sure to allow FileZilla Server and FileZilla Server Interface to pass the Windows firewall. C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 47 EPD-132 Board User Manual 4.2.3.2 How to configure your FTP server on ePaper manager 1. Click Storage button to add a FTP storage for OTA and image delivery. 2. Click Add (+) button on the left-upper corner. Select the FTP option. 3. Finish the configuration form and click Confirm. EPD-132 Board User Manual 48 Storage Name: OTA Security: NONE Domain: [Your Server IP]

Port: 21 Account Name: [Your FTP account]

Password: [Your FTP password]

Root Path: [Your root path]

4. You will see an item in the Storage Management table. 5. Open up the FTP port of the firewall in the OS. C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 49 EPD-132 Board User Manual 4.2.4 WISE-3610W Setup and Connect to ARK with ePaper Manager After completing the ePaper manager installation, start configuring the Gateway:

WISE-3610W. 1. Power on WISE-3610W. 2. Open WISE-3610W management web page: Open a web browser (Chrome is suggested) and enter the IP Address http://192.168.1.1 or http://advan-

tech.local/

Login: The default user name and password are root and ePaper. Click the Login button to open the web-based configuration page. 3. 4. Build networking connection. EPD-132 Board User Manual 50 5. Ethernet WAN Backhaul Connection:

Connect an Ethernet cable to exiting backhaul router and ISP cable modem or Internet service provider xDSL / FTTx modem. Select WAN for NorthBond backhaul connection and choose Protocol > DHCP Client C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 51 EPD-132 Board User Manual 6. Setup the ePaper management server IP as shown below. 4.2.5 EPD-132 Setup and Connect to ARK with ePaper Manager This explains how the router joins with the WISE-3610W (gateway). Users can understand what performance can be reached using our specification. The user can also change some parameters to fit their requirements. EPD-132 Board User Manual 52 C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 1. Default WISE-3610W setting:

a. SSID: ADV-ePaper 2. Password: ePaperePaper b. WISE-3610w login as shown below (root/ePaper) 3. Power on EPD-132 a. Plug the Micro USB to provide the power. 4. EPD-132 join the network with SSID:

a. Setup the SSID to join the network with APP in one device, refer to Chapter 4.3. 53 EPD-132 Board User Manual Note!

1. The default SSID on WISE-3610W & EPD-132 will be the following:

SSID: ADV-ePaper, Password: ePaperePaper 2. Once WISE-3610W & EPD-132 powers on with the default SSID/

Password setting, EPD-132 will connect to WISE-3610W. EPD-132 will set the default Agent IP according to the Domain from gate-

way after connection. 3. EPD-132 may have changed the default SSID/Password in some cases and lost the connection with the gateway. Users need to maintain the EPD setting list in WISE-3610W before using the BLE tool to re-config the EPD-132's SSID/Password. 4. EPD-132 connects to ePaper manager of the ARK2250L through 5. WISE-3610W's Agent. So we need to setup the Gateway's IP where the Agent is on EPD setting page, and EPD-132 can con-

nect to the Agent via customers AP router. In summary, if EPD-132 only needs to change SSID/Password, users can use the BLE tool. If EPD-132 needs to setup the Agent IP connect to ePaper manager of ARK2250L, users need to use the tool on WISE-3610W refer to #4.2.6. with WISE-3610W/EPD-

132 default setting: SSID: ADV-ePaper, Password: ePaperePaper. Configure Wi-fi setting through BLE BLE-WiFi introducer service is a demonstration to setup SSID and password to join a network by smart phone. EPD-132 will be paired via a BLE GATT server with the smartphone.Then you can start your Wi-Fi security setting. Step 1: Install and launch the BLE Scanner app on iOS or Android. EPD-132 Board User Manual 54 C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r Step 2: Pull down the screen to rescan devices and it will list nearby BLE devices. Find the "WiFiInt" device and press the CONNECT button. Step 3: If the connection is successful, you can see the picture below. Press the

"CUSTOM SERVICE" button. Note! You need to remove bluetooth pairing with "WiFiInt" from bluetooth set-

ting when you can not connect to a device. 55 EPD-132 Board User Manual Step 4: Find the UUID: ACA0EF7C-EEAA-48AD-9508-19A6F6B356 for SSID char-

acteristic. Step 5: Find the UUID: 40B7DE33-93E4-4C8B-A876-D833B415A6CE for Password characteristics then procedure as Step4. EPD-132 Board User Manual 56 b. Setup the batch file WISE-3610W installer i. See chapter 4.2.6 4) EPD-132 will report status every 1 mins (adjustable) 4.2.6 Setup the Batch File WISE-3610W Installer 1) EPD Connection Setting EPD Connection Setting feature is for users to wirelessly setup the group EPD SSID/

Password/IP and connect to a dedicated Router /gateway. There are two functions: "EPD setting" and "EPD Import" in EPD Connection Setting as shown below. "EPD setting" is the setting feature for each EPD manually. "EPD Import" is the feature to import a batch file for the system to setup the EPD group automatically. In EPD setting, users can add EPD node one by one in this page. EPD Setting as shown below. C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 57 EPD-132 Board User Manual 2) EPD Setting Below shows the EPD device information, including EPD device's Mac address, router SSID/password and Gateway IP. Though the default values are the same as below, the system offers four operations add node/edit/delete/reload settings as shown below. a. "Add EPD Node button: Turns to general setting page as shown below. Users should see four written parameters. i. EPD Mac address: Users can find Mac address on the sticker label on EPD node and Mac address is a string A to F, 0-9 and string length is 12 byte. ii. AP SSID: SSID is the user's AP router. iii. AP Password: Password is defined on the user's AP router and string length is more than 8 bytes. iv. Gateway IP: This gateway IP is the 3610W WAN port IP address. Users can find this information on web page of Status->overview. b. Button "Edit" : It return to general setting page to modify these settings. c. Button "delete": The setting Items of the EPD are deleted directly after clicking the button. d. Button "Reload Setting" : All EPD settings must choose the "Reload Setting" button for the system to apply it. EPD-132 Board User Manual 58 3) EPD import 1. When multiple EPD devices need to be added into the EPD list, users can import a batch file to set it up. The file format can reference the template Node.json on the web page as shown below. As shown in the red box below, EPD nodes have four attributes representing EPD Mac address, AP SSID, AP password and gateway IP address respectively, and users should follow the format below . C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 59 EPD-132 Board User Manual 2. If the file uploads successfully, EPD device information is shown on screen. If the information does not display on the web page , please check file content for any error symbols. After importing files, users should click "Reload setting" to let the system apply it. 4.2.7 Hands-on Batch File WISE-3610W Installer 1) EPD Setting Installer SOP. Follow these 3 steps Step 01: click "EPD Connection Setting" ->" EPD Setting"-> "Add EPD Node "on web page Step 02: Fill in the corresponding information of the EPD Mac address, AP SSID, AP Password, Gateway IP then save & apply. EPD-132 Board User Manual 60 Step 03: Click Reload setting button 2) EDP import Installer SOP. Follow these 2 steps to import the file. Step 01: Click "EPD import"->choose file->Append C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 61 EPD-132 Board User Manual Step 02: Click Reload setting button 4.3 Hands-on EPD Device on ePaper Manager The user needs to prepare before starting the ePaper manager/EPD controller as shown below. 1. EPD device mac address. 2. Target Item description data which needs to contain a unique ID as the key, e.g. StopID. 3. Target Item ID as the key, e.g. StopID. 4. EPD device screen typesetting as in the EPD image template. EPD-132 Board User Manual 62 C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 4.3.1 ePaper Manager Login 63 EPD-132 Board User Manual 4.3.2 Add Group & Device into ePaper Manager 1. Legal ePaper device joins the network 2. Create group & edit group information 3. Add Group EPD-132 Board User Manual 64 4. Add Gateway / EPD device to Group. C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 5. Add Device into a Device Group 1) Click Device List on the side bar menu, and select the device group you want to add devices. 65 EPD-132 Board User Manual 2). Click add button on the top-left corner. 3). Choose the Hierarchical view. (If you have finished the White List Setting previously, you will see the devices grouped under a gateway.) EPD-132 Board User Manual 66 C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 4). Open the hierarchy until you see the device. Change the show number in order to select all devices under this gateway. 5). Select all by clicking the checkbox above. 67 EPD-132 Board User Manual 6).Click the finish button to finish the selection. EPD-132 Board User Manual 68 6. Set Gateway Encrypted Key 1).Click Device List on the side bar menu, and select the device group with the router. 2). Find the gateway device, and change to edit mode by clicking the edit but-

ton. C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 69 EPD-132 Board User Manual 3). Click the name of gateway device to enter edit mode. 4.) Fill in the Encrypted Key (32-characters with A-Z and 0-9), and then click send to finish the configuration. EPD-132 Board User Manual 70 C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 4.3.3 Design Your Own Template Before delivering data to the EPD device, the user needs to design the template for the device to show the data on the screen. We provide a drag & drop user interface to help you design templates more easily. Click Template in the left-side navigation bar. We provide some tools to design templates, such as Label, Text, Image, Shape, Bar-

code and QRcode. Label Simply a text message Text Its value comes from imported data, you can choose what column of data needs to be shown. Image You can upload colorful images and it will automatically be transferred to red, black and white. Shape 71 EPD-132 Board User Manual System supports rectangle, circles, and triangle shapes. Barcode System supports Code 39 barcode QRcode 4.3.4 Import Item Data to ePaper Manager

[

{

"code":

"items":

"uniqueID_user_provide_1", There are 2 way to to import data from vertical market application to our ePaper man-

ager. 1) JSON Format : User sends out the API to update the data in real time. In order to import data to the EPD, below is the JSON format schema. You should ref-

erence below rules and prepare the data to upload your file.

"name":

{

"item_name_user_provide_1", "content": { "Tag Content Title 01": "Tag Content01",

"Tag Content Title 02": "Tag Content02" } }, { "code": "uniqueID_user_provide_2",

"name": "item_name_user_provide_2", "content": { "Tag Content Title 11": "Tag Content11", "Tag Content Title 12": "Tag Content12" } }, ] }

2) Batch update data into the ePaper manager database using Excel or CSV format. If you upload Excel or CSV to the system directly, the system will auto transfer the format to JSON. Example1:

i. Vertical application scheduling sends data to ePaper manager server ii. Click ITEM Data in the left-side navigation bar and click the left side button in the page as shown below. EPD-132 Board User Manual 72 C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 73 EPD-132 Board User Manual 4.3.5 Combine the Template and Item Data After importing data and making the template, we can combine them for regular data auto updates. 1) Select the Item Group from Item Data 2) Click on the component, you can select values at the right Drop-down menu EPD-132 Board User Manual 74 C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 4.3.6 EPD Controller for EPD Device Management Select correct account/group where your devices belong to. Select Preview / Edit mode. There are 2 parts in the management: Properties & Action 1) Properties: Users can read EPD device status atributes such as. EPD devices name Panel type Data page in device Electricity Connecting status Last update time 2) Action Action: Schedule User needs to setup EPD device data delivery schedule:

75 EPD-132 Board User Manual Device Task: Select Transmit User needs to setup EPD device image flash schedule Device Task: Select Re-fresh Select EPD Device: select device to receive the schedule. Set Tag Template: select EPD Template from the list. Working Page: select which page in the EPD device. User may setup the schedule date and time from system. EPD-132 Board User Manual 76 1. Select binding data icon. 2. Select data to bind. C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r Note! User can import data and binding data into the EPD device via this web page. We also offer a mobile APP to bind device data and EPD. 77 EPD-132 Board User Manual 3. Binding product item data with the APP. Install on Barcode scanner handset Use a barcode scanner: PWS-472 to scan the EPD device Mac address bar-

code and target product barcode. Install on Barcode scanner handset Use a barcode scanner : PWS-472 to scan the EPD device Mac address bar-

code and target product barcode ePaper Manager Associate App. Download and install the EPM Barcode Scanner app on the PWS-472 device, a 5" Industrial-Grade Handheld Terminal with 1D barcode scanner, and you will see this icon on your desktop. Please check your device linked with internet. Launch the app by click the icon. Enter the server location, account, and password to sign in e-Paper Manager. EPD-132 Board User Manual 78 C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r Enter your Tag Code and Item Code information to bind. 79 EPD-132 Board User Manual User with the PWS-472 device can scan a barcode to quickly bring the Tag Code and Item Code information into the fields. A Bind Success! information window will show up. Click the transmit button to transmit the image to the tag device. EPD-132 Board User Manual 80 A Transmit success! information window will show up. 4. Binding the template:

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1 3 2 i n e P a p e r M a n a g e r 81 EPD-132 Board User Manual 5. There are 4 actions for you to select. Preview: Current EPD device image preview Refresh: Re-flash image Transmit: Transmit image Un-bind the EPD device and Item EPD-132 Board User Manual 82 C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 4.3.7 Final Association between EPD Device, Target Product and Product Data 1) EPD device: Get, MAC address, ePaper record, and agent ID number. 2) Target Item Product: Get a physical Bus StopID as associate attribute 3) User need to associate the items above, the association is outlined in 4.2.7 above. 4) Bus Arriving Data needs to be included: field name: StopID and data: Stop0001 83 EPD-132 Board User Manual 4.3.8 Smart Bus Stop Scenario 1. EPD device in standby Mode shows bus status. 2. Government bus information server communicates with ePaper manager through Restful API. 3. EPD device gets data every min to update bus info from ePaper manager. 4.3.9 Clear Events and Data of MongoDB 1. Click Setting System on the side bar menu, and Click the Clear Data Button. EPD-132 Board User Manual 84 2. Clear device events:

1.) Open the Clear Device Events section. 2.) System automatically clearance. Change the Enable switch to ON, and select which days and how often the system will begin the clearance, and then click save button to finish configuration. C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 85 EPD-132 Board User Manual 3.) Clear events manually. Select the clearance date (Reminder: the events between the date and before will be cleared), and click the Delete button to begin to clear data. EPD-132 Board User Manual 86 3. Clear operation/system events:

1.) Open the Clear Operation/System Events section. 2.) System automatically clearance. Change the Enable switch to ON, and select which days and how often the ystem will begin clearance, and then click save button to finish this configuration. C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 87 EPD-132 Board User Manual 3.) Clear events manually. Select the clearance date (Reminder: the events between the date and before will be cleared), and click the Delete button to begin to clear data. EPD-132 Board User Manual 88 C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 4. Clear device data:

1.) Open the Clear Device Data section. 89 EPD-132 Board User Manual 2.) Automatic System clearance. Change the Enable switch to ON, and select which days and how the often system will begin the clearance, and then click save button to finish this configuration. EPD-132 Board User Manual 90 3.) Clear events manually. Select the clearance date (Reminder: the data between the date and before will be cleared), and click the Delete button to begin to clear data. C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 91 EPD-132 Board User Manual 4.4 Integrate EPD APIs into Your System We provide easy-to-use APIs to help you integrate into your own system. Below is a sample for you to understand and help integration into your system with our restful APIs. The vertical application needs to send the API to ePaper manager, sample code shown below. 1. Our API in Javascript: setItemData to update data into ePaper manager and ePaper manager will help forward the data to EPD.

// update Item Data function setItemData(){

var url = HOST + '/esl/v1/items';

var type = 'PUT';

var data = {

"items": [ JSON.parse($('#log').val()) ]

};

console.log(data);

api(url, type, data, function(res){

if(res && res.result) alert("Item Successfully Updated!");

else alert("Ajax request error!");

});

}

EPD-132 Board User Manual 92 C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 2. User also can use our API: setSensorData to control EPD LED

// set LED light function setSensorData(){

var agentid = $('#agentid').val();

var plugin = $('#plugin').val();

var sensorId = $('#sensorId').val();

var sensorValue

=

parseInt($('#sensor-

Value').val());

var url = HOST + '/esl/v1/devicectrl/data';

var type = 'POST';

var data = {agentId: agentid, plugin: plugin, sensorIds: [{n: sensorId, v: sensorValue}]};

api(url, type, data, function(res){

console.log(JSON.stringify(res));

if(res && res.items && res.items.length > 0

&& (res.items[0].statusCode === 202 || res.items[0].statusCode

=== 200)){

alert("Update Sensor Data Command Sended!") }

else {

alert("Ajax request error!");

}

});

}

For more API, user may check next chapter. 4.4.1 EPD Data Update API 1. Upload EPD Data path: /esl/v1/items method: POST header: Basic Authorization body paramters:

code: string name (group name): string content: JSON string body(example)

{ "items": [ { "code": "X001", "name": "John", "content: "{"name": "John","age":

"18"}" } ] }

response(example)

{ "result": true }

2. Upload EPD Data for a specific item group path: /esl/v1/items/name/{name}

method: POST header: Basic Authorization body paramters:

93 EPD-132 Board User Manual code: string name (group name): string content: JSON string body(example)

{ "items": [ { "code": "X001", "name": "John", "content: "{"name": "John","age":

"18"}" } ] }

response(example)

{ "result": true }

3. Update EPD Data path: /esl/v1/items method: PUT header: Basic Authorization body parameters:

code: string name (group name): string content: JSON string body(example) (Notes: you have to give all content in body even if you only need to edit partial content)

{ "items": [ { "code": "X001", "name": "John", "content": "{"name": "John","age":

"20"}" } ] }

response(example)

{ "result": true }

4. Delete EPD Data path: /esl/v1/items method: DELETE header: Basic Authorization body parameters:

code: string body(example)

{ "items": [ { "code": "X001" } ] }

response(example)

{ "result": true }

5. Get EPD Tag AgentID path: /esl/v1/tags/agentid method: GET header: Basic Authorization url parameter: ?itemcode=[ITEM CODE]

response(example)

{ "agentid": "00000001-0000-0000-0012-4b001557aa72" }

6. Get EPD Tag Status path: /esl/v1/tags/status method: GET header: Basic Authorization url parameter: ?agentid=[DEVICE AGENT ID]

response(example) (Notes: all possible status are "sending command", "com-

mand timeout", "setting image", "set image okay", "set image error", "refreshing image", "refresh image okay", "refresh image error")

{ "status": "set image okey" }

7. Set EPD Tag Binding path: /esl/v1/tags/setBinding EPD-132 Board User Manual 94 method: POST header: Basic Authorization body parameters:

agentid: string templatename: string body(example) (Notes: you must provide "agentid" or "did" in body, and for other parameters as follows, you only need to give at least one: "tid or tem-

platename", "iid or itemcode", "mid")

{ "agentid": "00000001-0000-0000-0012-4b001557a500", "templatename":

"Abnormal-English" }

response(example)

{ "result": true }

8. Set EPD Tags Binding path: /esl/v1/tags/setBindings method: POST header: Basic Authorization body parameters:

agentid: string templatename: string body(example) (Notes: you must provide "agentid" or "did" in body, and for other parameters as follows, you only need to give at least one: "tid or tem-

platename", "iid or itemcode", "mid")

{ "bindings": [ { "did": 32, "itemcode": "Stop0002", "templatename": "Bus Stop Demo Init" }, { "agentid": "00000001-0000-0000-0012-4b001557a682", "item-

code": "Stop0002", } ] }

response(example)

{ "result": true }

9. Transmit Image path: /esl/v1/tags/setImage method: POST header: Basic Authorization body parameters:

agentid: string refresh(optional, default: 1): number [available values: 1: Refresh after trans-

mit, 0: Just store image to ESL tag memory]

page(optional, default: 0): number [available values: 0 ~ maxpagesize-1]

body(example)

{ "agentid": "00000001-0000-0000-0012-4b001557aa72", "refresh": 1, "page": 0 }

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1 3 2 i n e P a p e r M a n a g e r response(example)

{ "status": "setting image" }

10. Transmit Image with Item Data path: /esl/v1/tags/setImageWithData method: POST header: Basic Authorization body parameters:

agentid: string item: JSON code: string name (optional): string 95 EPD-132 Board User Manual content (optional): JSON string refresh (optional, default: 1): number [available values: 1: Refresh after trans-

mit, 0: Just store image to ESL tag memory]

page (optional, default: 0): number [available values: 0 ~ maxpagesize-1]

body(example)

{ "agentid": "00000001-0000-0000-0012-4b001557aa72", "item": { "code":

"Stop0001", "name": "Taipei 101", "content": "{\"Stop_Name\":\"Grand Hotel\",

\"Route1 Name\":\"Test\"}" }, "refresh": 1, "page": 0 }

response(example)

{ "itemStatus": "update item okay", "status": "set image okay" }

11. Refresh Image path: /esl/v1/tags/refreshImage method: POST header: Basic Authorization body parameters:

agentid: string page(optional, default: 0): number [available values: 0 ~ maxpagesize-1]

body(example)

{ "agentid": "00000001-0000-0000-0012-4b001557aa72", "page": 0 }

response(example)

"status": "refreshing image" }

12. Get Item path: /esl/v1/items/itemcode/{itemcode}

method: GET header: Basic Authorization response(example)

{ "code": "Tag_00001", "iid": 243, "name": "RunCard", "content":

"{\"Tag_Number\":\"Tag_00001\",\"Template_ID\":\"RunCard\",\"Wor-

kOrder\":\"YSI5001ZA\",\"PartNumber\":\"DLV8315-

1J30000\",\"Qty\":\"20\",\"Station\":\"Assy\",\"NextStation\":\"BurnIn\",\"Arrival-

Time\":\"5/22/18 9:11\",\"LeaveTime\":\"\",\"StayTime\":\"0\",\"Cau-

tions\":\"\",\"Remark\":\"\"}" }

EPD-132 Board User Manual 96 4.5 ePaper Manager Feature list 4.5.1 Component List Dashboard 1. Device status: Provides EPD device status in system. 2. Battery status: Shows battery status on EPD device. 3. EPD Device: Show image update status. 4. schedule task effective schedule task:

User can select current schedule in the system C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 97 EPD-132 Board User Manual EPD Controller EPD device search Search criteria Account/ Group/Connecting Status/ EPD Device Mode Properties Name / Panel type/ total page /Connecting status / Update Status EPD-132 Board User Manual 98 C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r Action Schedule User can setup SLEEP/ TRANSMIT/REFRESH as the scheduling task daily /

weekly/ monthly /yearly. Bind Item Available Target Product and Data User can manually bind/unbind ITEM DATA to the EPD device 1. Click the eye image icon. 2. Select the bind icon.l 3. System will pop-up another page for Available Target Product and Data. 99 EPD-132 Board User Manual Action Action Bind Template User can manually bind the Template to the EPD device Preview User can preview the EPD Device image. Transmit 1. User can re-flash the image on EPD device 2. User can Transmit image to EPD device 3. If user have click "transmit" or "re-flash" for the device, then the system keep busy , not response from device side. User can click "reset" to cancel the execution. EPD-132 Board User Manual 100 Item Data Import ITEM Data Support CSV, EXCEL , JASON Format Add new data into current item Working Group 1. User can perform different working group in the same system. 2. User can add new group by click "Add" icon. C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 101 EPD-132 Board User Manual Device List Device search including EPD device, Router and Gateway. Search criteria Account/ Group/Connecting Status/ EPD Device Mode Action Remote control device:

1. Default column is Name and status message. 2. User can click icon at the right to select more fields: monitoring and Get/Set Data. Template User may add, save, delete Template Provides image tool Label / Text / Image / Shape / Barcode / Qrcode EPD-132 Board User Manual 102 User may save the template and then go to EPD controller to bind the tem-

plate with EPD device. Template name:

EPD Size ITEM DATA group Image direction Background color Display orientation Schematic view 1.EPD controller should setup the binding template. C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 1. Select on component 2. Right side shows the component properties. 103 EPD-132 Board User Manual 1. Select on component 2. right side shows the component properties. 3.select the field Value and drop down menu shows data field from item data. EPD-132 Board User Manual 104 White List Setting File format C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r Epd-023,053 white list setting. User needs to import the device list and then the device can join the network. 105 EPD-132 Board User Manual OTA OTA Upgrade Select upgrade device Package File preparing for the upgrade Storage FTP & File path setting EPD-132 Board User Manual 106 Setting Role Definition as below Super admin:

Admin:

Device admin:

Account & Group Set the device into group. Email Service 1.Click System button under the Setting list C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 107 EPD-132 Board User Manual 2.Click Email Service, and fill in the following form. 3.Setting successfully. 4.Add email account list for this service. Click Account button under the Set-

ting List. EPD-132 Board User Manual 108 C h a p t e r 4 E P D

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1 3 2 i n e P a p e r M a n a g e r 5.Add an admin account. Click Save button. Email will send to this local user when event occurs. Add EPD connection number license. Clear Data User can query the event by clicking the calendar. 109 EPD-132 Board User Manual Event User can query the event by clicking the calendar. Document User manual Restful API Release Notes EPD-132 Board User Manual 110 Chapter 5 WISE-EC EPD Design-

5 in Service 5.1 The Acquisition of Information Since ePaper is not a plug and play device, Advantech WISE-EC Design-in Services help customers to reduce the time and work involved with designing new ePaper devices. Advantech handles the complexities of technical research and provides hardware and software integrated connectivity solutions to accelerate development of a wide range of applications such as electronic shelf labelling, smart logistic, smart factory, smart hospital, digital information signage, and smart transportation. Advan-

tech not only provides the single end device but an end-to-end solution including our ePaper Manager server, IoT gateway and router. With ePaper Manager, you can manage all information on ePaper devices in real-

time. Remotely control all services to provide your customers with the latest informa-

tion and have proper interaction with them. We also provide APIs to integrate data with your original management system. Full centralized control at a glance Monitoring functions for low power etc Immediate/scheduling information to end user Control stock levels in stocktaking mode Flexible content editor for users Creation of templates with simple GUI Content previews for system management Auto-generated content by system Easily check product expiry dates EPD-132 Board User Manual 112 C h a p t e r 5 I W S E

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i n S e r v c e i 5.1.1 Design Design Guideline Support Multiple I/O extension Customized industrial design Optical bonding to improving image quality Wireless Conductive Measurement TX power / mask / RF harmonic tuning / RX sensitivity When a product moves into the design stage, Advantech will supply a design guide of the EPD device for reference as well as Antenna selection & schematic review. The EPD device design guide provides onboard IO definitions and recommendations of the industrial design, so customers can have a clear guideline to follow during their EPD device development. In addition, our team is able to assist customers to review the placement/layout and schematics to ensure the EPD device design meets their full requirements. For software development, Advantech WISE-EC software team can assist customers to establish an environment for software development and evaluate the amount of time and resources needed. If customers outsource software development to a 3rd party, Advantech can also cooperate with the 3rd party and provide proficient consult-

ing services. With Advantech's professional support, the design process becomes much easier and product quality will be improved to meet their targets. Design Assistance Service Advantech provides check list for engineer for easy check their schematics and also review service based on customer carrier board schematics. Those services are pre-

ventative, and help to catch design errors before they happen. It helps to save a lot of time and costs with regard to developing carrier boards. Schematic Review Placement and Layout Review Debugging Assistance Services General/Special Reference Design Database. 113 EPD-132 Board User Manual 5.1.2 Integration Performance fine tuning SW integration from end-to-end Certification pre-scan Wireless & safety certification Integration stage This phase comprises of HW/SW integration, application development, and ePaper implementation. Due to the lack of knowledge and experience on plat- forms, cus-

tomers need to spend a certain amount of time on analyzing integration problems. In addition, ePaper implementation has a lot to do with driver and signal communication which is not plug and play device. Therefore the customer has to learn from trial and error and finally get the best solution with the least effort. Advantech's team has com-

pleted total standard HW/SW solution to do performance fine tune, driver integration and application-specific customization. Consequently, we can support customers with professional advice and information as well as shortening development time and enabling more effective product integration. Validation stage After customer's ES sample is completed, the next step is a series of verification steps. In addition to verifying a product's functionality, the related test of the product's efficiency and stability are also an important part at this stage especially . As a sup-

portive role, Advantech primarily helps customers solve their problems in the testing process and will give suggestions and tips as well. Through an efficient verification process backed by our technical support, customers are able to optimize their appli-

cations with less fuss. Furthermore, Advantech's team can provide professional con-

sulting services about further testing and equipment usage, so customers can find the right tools to efficiently identify and solve problems to further enhance their prod-

ucts quality and performance. 5.1.3 Production Production Worldwide logistics management Global repair service & RMA Advantech has two manufacturing center in Taiwan and Kunshan to provide custom-

ized chassis assembly, testing services, packaging and labeling to meet customer special needs. Customer can place an order via our smart and fast on-line system. With global peripheral procurement service and global logistics service, Advantech provide verti-

cal integration in short lead time and competitive price for customers one-stop shop-

ping solutions, and then direct shipment to end users. After sales, a completed global repair service (RMA) take charge to provide device fully repairing service, and then execute efficient delivery. EPD-132 Board User Manual 114 C h a p t e r 5 I W S E

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i n S e r v c e i 5.2 Contact Information Below is the contact information for Advantech customer service. Region/Country America Brazil Mexico Europe (Toll Free) Singapore & SAP Malaysia Australia (Toll Free) China (Toll Free) India (Toll Free) Japan (Toll Free) Korea (Toll Free) 080-363-9495 Taiwan (Toll Free) Russia (Toll Free) Contact Information 1-888-576-9688 0800-770-5355 01-800-467-2415 00800-2426-8080 65-64421000 1800-88-1809 1300-308-531800-810-0345 800-810-8389Sales@advantech.com.cn 1-800-425-5071 0800-500-1055 080-363-9494 0800-777-111 8-800-555-01-50 On the other hand, you can reach our service team through below website, our tech-

nical support engineer will provide quick response once the form is filled out:

http://www.advantech.com.tw/contact/default.aspx?page=contact_form2&sub-

ject=Technical+Support 5.3 Global Service Policy 5.3.1 Warranty Policy Below is the warranty policy of Advantech products:

5.3.1.1 Warranty Period Advantech branded off-the-shelf products and 3rd party off-the-shelf products used to assemble Advantech Configure to Order products are entitled to a 2 years complete and prompt global warranty service. Product defect in design, materials, and work-

manship, are covered from the date of shipment. All customized products will by default carry a 15 months regional warranty service. The actual product warranty terms and conditions may vary based on sales contract. All 3rd party products purchased separately will be covered by the original manufac-

turer's warranty and time period, and shall not exceed one year of coverage through Advantech. 115 EPD-132 Board User Manual 5.3.1.2 Repairs under Warranty It is possible to obtain a replacement (Cross-Shipment) during the first 30 days of the purchase, thru your original ADVANTECH supplier to arrange DOA replacement if the products were purchased directly from ADVANTECH and the product is DOA

(Dead-on-Arrival). The DOA Cross-Shipment excludes any shipping damage, cus-

tomized and/or build-to-order products. For those products which are not DOA, the return fee to an authorized ADVANTECH repair facility will be at the customers' expense. The shipping fee for reconstructive products from ADVANTECH back to customers' sites will be at ADVANTECH's expense. 5.3.1.3 Exclusions from Warranty The product is excluded from warranty if The product has been found to be defective after expiry of the warranty period. Warranty has been voided by removal or alternation of product or part identifica-

tion labels. The product has been misused, abused, or subjected to unauthorized disas-

sembly/modification; placed in an unsuitable physical or operating environment;

improperly maintained by the customer; or failure caused which ADVANTECH is not responsible whether by accident or other cause. Such conditions will be determined by ADVANTECH at its sole unfettered discretion. The product is damaged beyond repair due to a natural disaster such as a light-

ing strike, flood, earthquake, etc. Product updates/upgrades and tests upon the request of customers who are without warranty. 5.3.2 Repair Process 5.3.2.1 Obtaining an RMA Number All returns from customers must be authorized with an ADVANTECH RMA (Return Merchandise Authorization) number. Any returns of defective units or parts without valid RMA numbers will not be accepted; they will be returned to the customer at the customer's cost without prior notice. An RMA number is only an authorization for returning a product; it is not an approval for repair or replacement. When requesting an RMA number, please access ADVANTECH's RMA web site: http://erma.ADVAN-

TECH.com.tw with an authorized user ID and password. You must fill out basic product and customer information and describe the problems encountered in detail in "Problem Description". Vague entries such as "does not work" and "failure" are not acceptable. If you are uncertain about the cause of the problem, please contact ADVANTECH's Application Engineers (AE). They may be able to find a solution that does not require sending the product for repair. The serial number of the whole set is required if only a key defective part is returned for repair. Otherwise, the case will be regarded as out-of-warranty. EPD-132 Board User Manual 116 C h a p t e r 5 I W S E

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i n S e r v c e i 5.3.2.2 Returning the Product for Repair It's possible customers can save time and meet end-user requirements by returning defective products to an y authorized ADVANTECH repair facility without an extra cross-region charge. It is required to contact the local repair center before offering global repair service. It is recommended to send cards without accessories (manuals, cables, etc.). Remove any unnecessary components from the card, such as CPU, DRAM, and CF Card. If you send all these parts back (because you believe they may be part of the problem), please note clearly that they are included. Otherwise, ADVANTECH is not responsible for any items not listed. Make sure the " Problem Description " is enclosed. European Customers that are located outside European Community are requested to use UPS as the forwarding company. We strongly recommend adding a packing list to all shipments.Please prepare a shipment invoice according to the following guide-

lines to decrease goods clearance time:

1. Give a low value to the product on the invoice, or additional charges will be lev-

ied by customs that will be borne by the sender. 2. Add information "Invoice for customs purposes only with no commercial value"

on the shipment invoice. 3. Show RMA numbers, product serial numbers and warranty status on the ship-

ment invoice. 4. Add information about Country of origin of goods In addition, please attach an invoice with RMA number to the carton, then write the RMA number on the outside of the carton and attach the packing slip to save han-

dling time. Please also address the parts directly to the Service Department and mark the package "Attn. RMA Service Department". All products must be returned in properly packed ESD material or anti-static bags. ADVANTECH reserves the right to return unrepaired items at the customer's cost if inappropriately packed. Besides that, "Door-to-Door" transportation such as speed post is recommended for delivery, otherwise, the sender should bear additional charges such as clearance fees if Air-Cargo is adopted. Should DOA cases fail, ADVANTECH will take full responsibility for the product and transportation charges. If the items are not DOA, but fail within warranty, the sender will bear the freight charges. For out-of-warranty cases, customers must cover the cost and take care of both outward and inward transportation. 5.3.2.3 Service Charges The product is excluded from warranty if:

The product is repaired after expiry of the warranty period. The product is tested or calibrated after expiry of the warranty period, and a No Problem Found (NPF) result is obtained. The product, though repaired within the warranty period, has been misused, abused, or subjected to unauthorized disassembly/modification; placed in an unsuitable physical or operating environment; improperly maintained by the cus-

tomer; or failure caused which ADVANTECH is not responsible whether by acci-

dent or other cause. Such conditions will be determined by ADVANTECH at its sole unfettered discretion. The product is damaged beyond repair due to a natural disaster such as a light-

ing strike, flood, earthquake, etc. Product updates and tests upon the request of customers who are without war-

ranty. 117 EPD-132 Board User Manual If a product has been repaired by ADVANTECH, and within three months after such a repair the product requires another repair for the same problem, ADVANTECH will do this repair free of charge. However, such free repairs do not apply to products which have been misused, abused, or subjected to unauthorized disassembly/modification;

placed in an unsuitable physical or operating environment; improperly maintained by the customer; or failure caused which ADVANTECH is not responsible whether by accident or other cause. Please contact your nearest regional service center for detail service quotation. Before we start out-of-warranty repairs, we will send you a pro forma invoice (P/I) with the repair charges. When you remit the funds, please reference the P/I number listed under "Our Ref". ADVANTECH reserves the right to deny repair services to customers that do not return the DOA unit or sign the P/I. Meanwhile, ADVANTECH will scrap defective products without prior notice if customers do not return the signed P/I within 3 months. 5.3.2.4 Repair Report ADVANTECH returns each product with a "Repair Report" which shows the result of the repair. A "Repair Analysis Report" is also provided to customers upon request. If the defect is not caused by ADVANTECH design or manufacturing, customers will be charged US$60 or US$120 for in-warranty or out-of-warranty repair analysis reports respectively. 5.3.2.5 Custody of Products Submitted for Repair ADVANTECH will retain custody of a product submitted for repair for one month while it is waiting for return of a signed P/I or payment (A/R). If the customer fails to respond within such period, ADVANTECH will close the case automatically. ADVAN-

TECH will take reasonable measures to stay in proper contact with the customer dur-

ing this one month period. 5.3.2.6 Shipping Back to Customer The forwarding company for RMA returns from ADVANTECH to customers is selected by ADVANTECH. Per customer requirement, other express services can be adopted, such as UPS, FedEx and etc. The customer must bear the extra costs of such alternative shipment. If you require any special arrangements, please indicate this when shipping the product to us. EPD-132 Board User Manual 118 C h a p t e r 5 I W S E

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i n S e r v c e i 119 EPD-132 Board User Manual www.advantech.com Please verify specifications before quoting. This guide is intended for reference purposes only. All product specifications are subject to change without notice. No part of this publication may be reproduced in any form or by any means, electronic, photocopying, recording or otherwise, without prior written permis-

sion of the publisher. All brand and product names are trademarks or registered trademarks of their respective companies. Advantech Co., Ltd. 2019