| submitted | available | document details (if available) | source link |
|---|---|---|---|
| September 13 2019 | September 13 2019 |
| various | User Manual | Users Manual | 1.84 MiB | September 13 2019 |
R28A/V Admin Guide R28 Series Door Phone Admin Guide R28A/V Admin Guide About This Manual Thank you for choosing Akuvoxs R28 series door phone. This manual is intended for end users who need to properly configure the door phone. This manual is applicable to 28.31.1.xx version, and it provides all functions configurations of R28 series door phone. Please visit Akuvox forum or consult technical support for any new information or latest firmware. Note: Please refer to universal abbreviation form in the end of manual when meet any abbreviation letter. FCC WARNING:
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may R28A/V Admin Guide cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. R28A/V Admin Guide Content 1.Product Overview ......................................................................................................................................................................................................... 9 1.1. Instruction ........................................................................................................................................................................................................... 9 1.2Connector Introduction ........................................................................................................................................................................................ 10 2. Daily Use ..................................................................................................................................................................................................................... 11 2.1. Make a Call ........................................................................................................................................................................................................ 11 2.1.1. Dial ........................................................................................................................................................................................................... 11 2.1.2. Contacts ................................................................................................................................................................................................... 11 2.1.3. Security Center ........................................................................................................................................................................................ 11 2.2. Receive a Call .................................................................................................................................................................................................... 11 2.3. Unlock ............................................................................................................................................................................................................... 12 2.3.1. Unlock by PIN Codes .............................................................................................................................................................................. 12 2.3.2. Unlock by RF cards ................................................................................................................................................................................. 12 2.3.3. Unlock by DTMF codes ........................................................................................................................................................................... 12 3. Basic Features ........................................................................................................................................................................................................... 13 3.1.Access Settings .................................................................................................................................................................................................. 13 3.1.1.Administrator Interface ............................................................................................................................................................................. 13 3.2.Access the Website Setting ................................................................................................................................................................................ 13 3.2.1.Obtain IP Address .................................................................................................................................................................................... 13 3.2.2.Access the Device Website ...................................................................................................................................................................... 13 3.3.Password Modification ....................................................................................................................................................................................... 15 3.3.1.Admin Password Settings on R28 ............................................................................................................................................................ 15 3.3.2.Modify the Device Service Code .............................................................................................................................................................. 15 3.3.3.Web Password Modify on Website ........................................................................................................................................................... 15 3.4.Phone Configuration .......................................................................................................................................................................................... 16 R28A/V Admin Guide 3.4.1.Language ................................................................................................................................................................................................. 16 3.4.2.Time ......................................................................................................................................................................................................... 16 3.4.3.Network .................................................................................................................................................................................................... 16 3.4.3.1.DHCP Mode ................................................................................................................................................................................... 16 3.4.3.2.Static IP Mode ................................................................................................................................................................................ 17 3.4.3.3.Local RTP ...................................................................................................................................................................................... 17 3.4.3.4.SNMP ............................................................................................................................................................................................ 18 3.4.3.5.VLAN ............................................................................................................................................................................................. 18 3.4.3.6.TR069 ............................................................................................................................................................................................ 19 3.4.4.Display ..................................................................................................................................................................................................... 20 3.4.5.Voice ........................................................................................................................................................................................................ 21 3.5.Intercom Call ...................................................................................................................................................................................................... 22 3.5.1.Direct IP Call ..................................................................................................................................................................................... 22 3.5.2.SIP Call ............................................................................................................................................................................................. 22 3.5.3.SIP Account ...................................................................................................................................................................................... 22 3.5.4.SIP Server 1&2 ................................................................................................................................................................................. 23 3.5.5.Outbound Proxy Server .................................................................................................................................................................... 24 3.5.6.Transport Type .................................................................................................................................................................................. 24 3.5.7.NAT ................................................................................................................................................................................................... 24 3.5.8.Dial Plan ........................................................................................................................................................................................... 25 3.5.9.Speed Dial ........................................................................................................................................................................................ 26 3.5.10.Auto Answer .................................................................................................................................................................................... 26 3.5.11Web Call ........................................................................................................................................................................................... 27 3.5.12.Multicast .......................................................................................................................................................................................... 27 3.6.Security .............................................................................................................................................................................................................. 29 2.6.1.Live view ........................................................................................................................................................................................... 29 R28A/V Admin Guide 2.6.2.RTSP ................................................................................................................................................................................................ 29 2.6.3.ONVIF ............................................................................................................................................................................................... 30 3.7.Access Control ................................................................................................................................................................................................... 31 3.7.1.Relay ........................................................................................................................................................................................................ 31 3.7.2.DTMF Code ............................................................................................................................................................................................. 32 3.7.3.HTTP Command ...................................................................................................................................................................................... 32 3.7.4.RF Card ................................................................................................................................................................................................... 33 3.7.5.Public Key ................................................................................................................................................................................................ 34 Key Value: Type in a PIN code as public key. ........................................................................................................................................... 34 3.7.6.Private Key ............................................................................................................................................................................................... 34 3.7.7.Input ......................................................................................................................................................................................................... 35 3.8.Reboot ............................................................................................................................................................................................................... 36 3.9.Restore .............................................................................................................................................................................................................. 36 3.9.1.Restore Default on R28 ............................................................................................................................................................................ 36 3.9.2.Reset To Factory Setting on Website ....................................................................................................................................................... 36 4.Advanced Features .................................................................................................................................................................................................... 37 4.1Advanced Display ............................................................................................................................................................................................... 37 4.1.1LED ........................................................................................................................................................................................................... 37 4.1.2.IR LED ..................................................................................................................................................................................................... 37 4.1.3.RFID Card Code Display Related ............................................................................................................................................................ 38 4.1.4.Key Display Related ................................................................................................................................................................................. 38 4.2.Intercom ............................................................................................................................................................................................................. 39 4.2.1.Max Call Time .......................................................................................................................................................................................... 39 4.2.2.AEC Level ................................................................................................................................................................................................ 39 4.2.3.Intercom ................................................................................................................................................................................................... 39 4.2.4.Return Code When Refuse ...................................................................................................................................................................... 40 R28A/V Admin Guide 4.2.5.SIP Call Related ....................................................................................................................................................................................... 40 4.2.6.Codec....................................................................................................................................................................................................... 41 4.2.7.Subscribe ................................................................................................................................................................................................. 43 4.2.8.DTMF ....................................................................................................................................................................................................... 43 4.2.9.Session Timer .......................................................................................................................................................................................... 44 4.2.10.Encryption .............................................................................................................................................................................................. 44 4.2.11.NAT ........................................................................................................................................................................................................ 44 4.2.12.User Agent ............................................................................................................................................................................................. 45 4.3.Access Control ................................................................................................................................................................................................... 45 4.3.1.Web Relay ............................................................................................................................................................................................... 45 4.3.2.Wiegand ................................................................................................................................................................................................... 46 4.4.Security .............................................................................................................................................................................................................. 47 4.4.1.Anti-alarm ................................................................................................................................................................................................. 47 4.4.2.Motion ...................................................................................................................................................................................................... 47 4.5.Action ................................................................................................................................................................................................................. 48 4.5.1.Action Parameters ............................................................................................................................................................................ 48 4.5.2.No Answer Action .............................................................................................................................................................................. 50 4.5.3.Call Event ......................................................................................................................................................................................... 50 4.5.4.Input Interface Triggered Action ........................................................................................................................................................ 50 4.5.5.Motion Triggered Action .................................................................................................................................................................... 51 4.5.6.Unlock via RFID Card Action ............................................................................................................................................................ 51 4.6.Upgrade ............................................................................................................................................................................................................. 52 4.6.1.Web Upgrade ........................................................................................................................................................................................... 52 4.6.2.Autop Upgrade ......................................................................................................................................................................................... 52 4.6.3.Backup Config File ................................................................................................................................................................................... 54 4.7.Log ..................................................................................................................................................................................................................... 55 R28A/V Admin Guide 4.7.1.Call Log .................................................................................................................................................................................................... 55 4.7.2.Door Log .................................................................................................................................................................................................. 55 4.7.3.System Log .............................................................................................................................................................................................. 55 4.7.4.PCAP ....................................................................................................................................................................................................... 56 1. It R28A/V Admin Guide 1.Product Overview 1.1. Instruction R28 series is an Linux-based doorphone and SIP-compliant with a 4.3 screen and a dialpad. incorporates audio communications, camera capabilities and access control. It is applicable to multi-storey residential buildings, high-rise office buildings and their complexes. Occupants can communicate with visitors via audio and video calls, and unlock the door if they need. Visitors can also use PIN codes or RFID cards to unlock the door. Its multiple ports, Door, Relay(COM), RS485 and Wiegand, can be used to easily integrate external digital systems, such as elevator controller and fire alarm detector, creating a holistic entrance control. Figure1.1 Product Description R28A/V Admin Guide 1.2Connector Introduction Ethernet (POE): Ethernet (POE) connector which it can provide both power and network connection. 12V/GND: External power supply terminal if POE connector is not available. WG_D0/WG_D1: Wiegand terminal. DOORA/B/C: Trigger signal input terminal. RS485A/B: RS485 terminal. RelayA/B/C (NO/NC/COM): Relay control terminal. 12V_OUT/GND_OUT: External power output terminal. Note: The general door phone interface diagram is only for reference. Figure 1.2-1 R28s interface R28A/V Admin Guide 2. Daily Use 2.1. Make a Call Visitors can make a call in the main interface. 2.1.1. Dial Dial The room number/sip account or ip address and press to call 2.1.2. Contacts to select a contact, and press or Press 2.1.3. Security Center to call. directly, to call for security center. Press 2.2. Receive a Call It will auto answer the incoming call by default. If users disable auto answer function, they can press Dial key to answer the R28A/V Admin Guide incoming call. 2.3. Unlock 2.3.1. Unlock by PIN Codes Press # PIN Code # to unlock, then visitors will hear The door is now opened and the screen will show Unlock. If visitors input the wrong PIN code, the screen will show Incorrect PIN. 2.3.2. Unlock by RF cards The Building-in card reader supports 13.56MHz and 125kHz RFID-Card . Place a registered card on RF area to unlock., then visitors will hear The door is now opened and the screen will show Unlock. If the card has not been registered, the phone will show Invalid Card. 2.3.3. Unlock by DTMF codes During the calling, the Occupants can press the predefined DTMF codes to remote unlock the door. then visitors will hear The door is now opened and the screen will show Unlock. R28A/V Admin Guide 3.Basic Features 3.1.Access Settings 3.1.1.Administrator Interface Press *2396# to enter administrator interface. Administrator interface provides some advanced permissions to administrators, including System Information, Admin Settings and System Settings. 3.2.Access the Website Setting 3.2.1.Obtain IP Address R27 use DHCP IP by default. Press *2396# to enter administrator interface. Press 1 to enter system Information interface to check the IP address. 3.2.2.Access the Device Website Open a web browser, and access the corresponding IP address. Enter the default user name and password to login. The default Figure 3.2.2 Access the device website R28A/V Admin Guide administrators user name and password are shown below:
User Name: admin Password: admin Note: The recommended browser is Google Chrome. R28A/V Admin Guide 3.3.Password Modification 3.3.1.Admin Password Settings on R28 Go to Settings - Admin Settings - Admin Password Setting on R28,to modify Admin Password on R28. 3.3.2.Modify the Device Service Code Service code is used to enter user interface. The default code is 3888. Press *2396# to enter administrator interface. Press 2 and 3 to enter service code setting interface to input a 4-digit new user code, and press Dial key to save. 3.3.3.Web Password Modify on Website Login to the website and go to Security - Basic, to modify web password. Figure 3.3.3 Web Password Modify R28A/V Admin Guide 3.4.Phone Configuration 3.4.1.Language Go to Phone - Time/Lang to select language for webpage. 3.4.2.Time Go to Phone - Time/Lang to configure the time related features. Format Setting: To select time format and date format. Type: To select configure the time manually or automatically. NTP: To select local time zone for NTP server. 3.4.3.Network 3.4.3.1.DHCP Mode At device side, press *2396# to enter administrator interface. Press 3 to enter system setting interface, and press 1 to enter network setting interface. Select DHCP mode, and R28 will access network automatically. In website, go to Network - Basic. Figure 3.4.1 Language Figure 3.4.2 Time Figure 3.4.3.1 DHCP mode R28A/V Admin Guide R28 uses DHCP mode by default which will get IP address, subnet mask, default gateway and DNS server address from DHCP server automatically. 3.4.3.2.Static IP Mode At device side, press *2396# to enter administrator interface. Press 3 to enter system setting interface, and press 1 to enter network setting interface. Select static IP mode, users need to setup IP address, subnet mask, default gateway and DNS server address. Press Dial key when finish each step. In Website, go to Network - Basic. If select static IP, users should manually setup IP address, subnet mask, default gateway and DNS server address. The figure right shows static IP settings. 3.4.3.3.Local RTP Go to Network - Advanced to configure. Figure 3.4.3.2 Static IP mode Figure 3.4.3.3 Local RTP R28A/V Admin Guide Local RTP: To display and configure local RTP settings. Starting RTP Port: Determine the minimum port that RTP stream can use. Max RTP Port: Determine the maximum port that RTP stream can use. 3.4.3.4.SNMP Go to Network - Advanced to configure. SNMP: To display and configure SNMP settings. Active: To enable or disable SNMP feature. Port: To configure SNMP servers port. Trusted IP: To configure allowed SNMP server address. It could be an IP address or any valid URL domain name. Note: SNMP is Internet-standard protocol for managing devices on IP networks. 3.4.3.5.VLAN Go to Network - Advanced to configure. VLAN: To display and configure VLAN settings. Figure 3.4.3.4 SNMP Figure 3.4.3.5 VLAN R28A/V Admin Guide Active: To enable or disable VLAN feature for designated port. VID: To configure VLAN ID for designated port. Priority: To select VLAN priority for designated port. Note: Please consult administrator for specific VLAN settings in the networking environment. 3.4.3.6.TR069 Go to Network - Advanced to configure. TR069: To display and configure TR069 settings. Active: To enable or disable TR069 feature. Version: To select supported TR069 version (version 1.0 or 1.1). ACS/CPE: ACS is short for auto configuration servers as server side, and CPE is short for customer-premise equipment as client side devices. Figure 3.4.3.6 TR069 R28A/V Admin Guide URL: To configure URL address for ACS or CPE. User Name: To configure username for ACS or CPE. Password: To configure password for ACS or CPE. Periodic Inform: To enable periodically inform. Periodic Interval: To configure interval for periodic inform. Note: TR-069 is a technical specification entitled CPE WAN Management Protocol (CWMP). It defines an application layer protocol for remote management of end-user devices. 3.4.4.Display Go to Intercom - Basic to configure display related features. Display Number: To enable to display the number in LCD or not. If disabled, each number will be displayed as a star. Go to Intercom - Advanced to configure display related features. LCD Text: Users can customize the LCD text during the idle by themselves, such as Welcome or something else. AccountStatus Enabled: The LCD text will only be shown if the Figure 3.4.4-1 Display number Figure 3.4.4-2 LCD display R28A/V Admin Guide the account is valid. LCD Text Enable: Switch this feature. LCD Text: Display content. 3.4.5.Voice Login to the website and go to Phone - Voice, to configure voice parameters. Go to Phone - Voice to configure volume and upload tone file. Mic Volume: To configure microphone volume. Speaker Volume: To configure speaker volume. Open Door Warning: Disable it, and users will not hear the prompt voice when the door is opened. RingBack Upload: To upload the ring back tone by users themselves. Opendoor Tone Upload: To upload the open door tone by users themselves. Figure 3.4.5 Voice R28A/V Admin Guide 3.5.Intercom Call 3.5.1.Direct IP Call Go to Phone - Call Feature to enable the direct IP call for door phones first. In the idle interface, press the IP address (like IP address 192.168.1.100, users need to press 192*168*1*100) and Dial key to make a direct IP call. 3.5.2.SIP Call SIP calls which use SIP numbers to make or receive calls should be supported by SIP server. Users need to register accounts and fill SIP feature parameters before using it. Go to Account - Basic to configure SIP account and SIP server for door phones first. 3.5.3.SIP Account Status: To display register result. Display Label: To configure label displayed on the phones Figure 3.5.1 Direct IP call Figure 3.5.3 SIP account R28A/V Admin Guide LCD screen. Display Name: To configure name sent to the other call party for displaying. Register Name: To enter extension number which users want and the number is allocated by SIP server. User Name: To enter user name of the extension. Password: To enter password for the extension. 3.5.4.SIP Server 1&2 Server IP 1: To enter SIP servers IP address or URL. Server IP 2: To display and configure secondary SIP server settings. This is for redundancy, if registering to primary SIP server fails, the phone will go to secondary SIP server for registering. Registration Period: The registration will expire after registration period, and the phone will re-register automatically within registration period. Figure 3.5.4 SIP server 1&2 R28A/V Admin Guide 3.5.5.Outbound Proxy Server An outbound proxy server is used to receive all initiating request messages and route them to the designated SIP server. 3.5.6.Transport Type To display and configure transport type for SIP message. UDP: UDP is an unreliable but very efficient transport layer protocol. TCP: Reliable but less-efficient transport layer protocol. TLS: Secured and reliable transport layer protocol. DNS-SRV: DNS record for specifying the location of services. 3.5.7.NAT Figure 3.5.5 Outbound proxy server Figure 3.5.6 Transport type To display and configure NAT settings. STUN: Short for session traversal utilities for NAT, a solution Figure 3.5.7 NAT to solve NAT issues. Note: By default, NAT is disabled. R28A/V Admin Guide In the idle interface, press the a SIP account and Dial key to make a SIP call. 3.5.8.Dial Plan This feature allows users to modify selected rules information. Once users dial prefix value, it will call out replace number. Go to Intercom - Basic to configure first. Rules Management R28 supports to import or export the dial plan rules, which is convenient for administrator to deal with a large number of dial plan. The maximum dial plan is 200. Note: Please consult administrator for the .xml format dial plan template file. Edit Dial plan Click Add to add new replace rules. Select account for the replace rule. Enter a display name for the prefix value. Input a suitable Figure 3.5.8-1 Dial plan rules management Figure 3.5.8-2 Dial plan rules Figure 3.5.8-3 Dial plan R28A/V Admin Guide prefix value. Enter the replace number. Click Submit to save. All replace rules will show in the list. Users can edit or delete the existed replace rules. In the idle interface, press the prefix and Dial key to make a call. 3.5.9.Speed Dial Speed dial feature is used to call out 4 numbers at the same time. Go to Intercom - Basic to configure first. After setup the number which users need to call, in the idle interface, press Manage center key (Manager Dial) or Dial key (Speed Dial) to call. 3.5.10.Auto Answer Go to Account - Advanced to enable auto answer feature for SIP calls. Figure 3.5.9 Speed dial Figure 3.5.10-1 Auto answer for sip calls Figure 3.5.10-2 Auto answer for direct IP calls R28A/V Admin Guide Go to Phone - Call Feature to enable auto answer feature for direct IP calls. Auto Answer Delay: To configure delay time before an incoming call is automatically answered. Auto Answer Mode: To set video or audio mode for auto answer feature. It is video by default. Then incoming calls will be answered automatically. 3.5.11Web Call Go to Intercom - Basic to dial out or hang up incoming calls 3.5.12.Multicast Go to Intercom - Multicast to configure. Paging Barge: Choose the multicast number, and the range is from 1 to 10. Paging priority Active: Enable or disable the multicast. Listening Address: Enter IP address which users need to listen. Label: Input the label for each listening address. Figure 3.5.10-3 Auto answer options parameters Figure 3.5.11 Web call Figure 3.5.12 Multicast R28A/V Admin Guide 3.6.Security 3.6.1.Live view Go to Intercom - Live Stream to check the real-time video from R28. 3.6.2.RTSP R28 supports RTSP stream, go to Intercom - RTSP to enable or disable RTSP server. The URL for RTSP stream is:
rtsp://IP_address/live/ch00_0. RTSP Stream: To enable RTSP video and select the video codec. R28 supports H.264 video codec by default. H.264 Video Parameters: H.264 is a video stream compression standard. Different from H.263, it provides an approximately identical level of video stream quality but a half bit rate. This type of compression is sometimes called MPEG-4 part 10. To modify the resolution, framerate and bitrate of H.264. MPEG4 Video Parameters: MPEG4 is one of the network video Figure 3.6.1 Live view Figure 3.6.2 RTSP R28A/V Admin Guide It supports image compression standard. the maximum compression ratio 4000:1. It is an important and common video function with great communication application integration ability and less core program space. To modify the resolution, framerate and bitrate of MPEG4. 3.6.3.ONVIF R28 supports ONVIF protocol, which means R28s camera can be searched by other devices, like NVR which supports ONVIF protocol as well. Go to Intercom - ONVIF to configure ONVIF mode, its username and password. Switching ONVIF mode to Undiscoverable, and it means users must program ONVIFs URL manually. The ONVIFs URL is:
http://IP_address:8090/onvif/device_service. Figure 3.6.3 ONVIF Figure 3.7.1 Relay R28A/V Admin Guide 3.7.Access Control Login to the website and go to Phone - Time/Lang, to configure time and language 3.7.1.Relay Go to Intercom - Relay to configure relay settings. There are three terminals of relay: NO, NC and COM. NO stands for normally open contact. NC stands for normally closed contact. Relay ID: R28 supports three relays. Users can configure them respectively. Relay Type: Default state means NC and COM are normally closed, while Invert state means NC and COM are normally opened. Relay Delay: To configure the duration of opened relay. Over the value, the relay would be closed again. Relay Status: While the relay is triggered, the statues will be switched. When COM connects to NC, the status is low. R28A/V Admin Guide Note: Relay does not deliver power. users should prepare power adapter for external devices which connects to relay. 3.7.2.DTMF Code Users can unlock via a DTMF code when in a call. Go to Intercom - Relay to configure DTMF code parameters. DTMF Option: To select digit of DTMF code. DTMF&Multiple DTMF: To configure DTMF code for remote unlocking. 3.7.3.HTTP Command Users can use a URL to remote unlock the door. Go to Intercom - Relay to configure. Switch: Enable this function. Disable by default. UserName&Password: Users can setup the username and password for HTTP unlock. URL format:
http://IP_address/fcgi/do?action=OpenDoor&UserName=&
Password=&DoorNum=1. Figure 3.7.2 DTMF Code Figure 3.7.3 HTTP Command R28A/V Admin Guide 3.7.4.RF Card Go to Intercom - Card setting to manage card access system. 1.Import/Export Card Data R28 supports import or export card data, which is convenient for administrator to deal with a large number of cards. The maximum card data file is 200K which is around 500 cards. 2.Obtain and Add Card Switch card status to Card Issuing and click Apply;
Place card on the card reader area and click Obtain;
Name card, choose which door users want to open and the valid day and time;
Click Add to add it into list. Valid card information will be shown in the list. Administrator could delete one cards access permission or empty all the list. Note: Remember to set Card Status back to Normal after adding cards. Figure 3.7.4 RF cards R28A/V Admin Guide 3.7.5.Public Key Go to Intercom - Basic - Public Key, to setup public key for PIN Entry Key Switch: Enable or Disable the public key. Key Value: Type in a PIN code as public key. 3.7.6.Private Key Go to Intercom - PrivateKey to configure private pin code. Import /Export Private Key R28 supports import or export the private key file, which is convenient for administrator to deal with a large number of private keys. The maximum private key is 500. Note: Please consult administrator for the .xml format private key template file. Obtain and Add Private Key Enter the PKey Name and 3-8 digits PKey Code;
Select the valid day and time;
Figure 3.7.5 Public Key Figure 3.7.6 Private Key R28A/V Admin Guide in the information will be shown Choose which door users want to open;
Click Add to add it into list. Valid private key list. Administrator could delete private key information or empty all the list. 3.7.7.Input R28 supports three input triggers Input A/B/C(DOOR A/B/C). Go to Intercom - Input to configure input settings. Input Service: To enable or disable input trigger service. Trigger Option: To choose open circuit trigger or closed circuit trigger. Low means that connection between door terminal and GND is closed, while High means the connection is opened. Door status: To show the status of input signal. Figure 3.7.7 Input R28A/V Admin Guide 3.8.Reboot Go to Upgrade - Basic, users can reboot the phone. 3.9.Restore 3.9.1.Restore Default on R28 Go to Settings - System Settings - Restore Default on R28, to restore R28. 3.9.2.Reset To Factory Setting on Website Login to the website and go to Upgrade - Basic, to restore R28. Figure 3.8 Reboot Figure 3.9.2 Reset in website R28A/V Admin Guide 4.Advanced Features 4.1Advanced Display 4.1.1LED Go to Intercom - LED Setting to configure. Users can control three parts LED, screen, keypad and card area. Users can also setup the valid time. For example, start time from 18 to 23 means the LED will light up from 6pm to 11pm. 4.1.2.IR LED Go to Intercom - Advanced to configure. Photoresistor: The setting is for night vision, when the surrounding of R28 is very dark, infrared LED will turn on and R28 will turn to night mode. Photoresistor value relates to light intensity and larger value means that light intensity is smaller. Figure 4.1.1 LED Figure 4.1.2 IR LED R28A/V Admin Guide Users can configure the upper and lower bound and when photoresistor value is larger than upper bound, infrared LED will turn on. As contrast, when photoresistor value is smaller than lower bound, infrared LED will turn off and device turns to normal mode. 4.1.3.RFID Card Code Display Related Go to Intercom - Advanced to configure. Display mode: To be compatible different card number formats in different systems. The default 8HN means hexadecimal. 4.1.4.Key Display Related Go to Intercom - Basic to configure. Send Key: Limit to use the # key. It will prevent someone to enter the LCD setting illegally. DialPad Input Number Limit: To limit the input numbers to prevent unnecessary security problems. Figure 4.1.3 RFID card code display related Figure 4.1.4-1 Send key Figure 4.1.4-2 Dialpad input number limit R28A/V Admin Guide 4.2.Intercom 4.2.1.Max Call Time Go to Intercom - Basic to configure Max Cenne shia all time. Dial In Time: To configure the max incoming dial time, available when auto answer is disabled. Dial Out Time: To configure the max no answer call time. 4.2.2.AEC Level Go to Intercom - Basic to configure AEC Setting AEC Level: AEC is used to adjust the echo effect during the communication. The default value is 700. Increase the level, the echo control is better. 4.2.3.Intercom Go to Phone - Call Feature to configure. Intercom: Intercom allows users to establish a call directly with the callee. Active: To enable or disable Intercom feature. Figure 4.2.1 Call time related Figure 4.2.2 AEC level Figure 4.2.3 Intercom R28A/V Admin Guide Intercom Mute: If enabled, once the call established, the callee will be muted. 4.2.4.Return Code When Refuse Go to Phone - Call Feature to configure. Return Code When Refuse: Allows users to assign specific code as return code to SIP server when an incoming call is rejected. 4.2.5.SIP Call Related Go to Account - Advanced to configure the SIP call related. Max Local SIP Port: To configure maximum local SIP port for designated SIP account. Min Local SIP Port: To configure maximum local SIP port for designated SIP account. Caller ID Header: To choose caller ID header format. Provisional Response ACK: 100% reliability for all provisional messages, this means it will send ACK every time the phone receives a provisional SIP message from SIP server. Figure 4.2.4 Return code when refuse Figure 4.2.5 SIP call related R28A/V Admin Guide Register with user=phone: If enabled, the phone will send user=phone within SIP message. Anonymous Call: If enabled, R28 will block its information when calling out. Anonymous Call Rejection: If enabled, calls who block their information will be screened out. Missed Call Log: If enabled, any missed call will be recorded into call log. Prevent Hacking: If enabled, it will prevent SIP messages from hacking. 4.2.6.Codec Go to Account - Advanced to configure SIP call related codec. Sip Account: To choose which account to configure. Audio Codec: R28 support four audio codecs: PCMA, PCMU, G729, G722. Different audio codecs require different bandwidth, users can enable/disable them according to different network environment. Note: Bandwidth consumption and sample rates are as below:
Figure 4.2.6-1 SIP call related codec R28A/V Admin Guide Codec PCMA PCMU G729 G722 Bandwidt h 64kbit/s 64kbit/s 8kbit/s 64kbit/s Sample Rates 8kHz 8kHz 8kHz 16kHz Video Codec: R28 support H.264 standard, which provides better video quality at substantially lower bit rates than previous standards. Codec Resolution: R28 support four resolutions, QCIF, CIF, VGA, 4CIF and 720P. Codec Bitrate: To configure bit rates of video stream. Codec Payload: To configure RTP audio video profile. Go to Phone - Call Feature to configure multicast related codec. Figure 4.2.6-2 Multicast related codec R28A/V Admin Guide 4.2.7.Subscribe Go to Account - Advanced to configure. MWI: Message waiting indicator which is used to indicate whether there is unread new voice message. BLF: BLF is short for busy lamp field which is used to monitor the designated extension status. ACD: Automatic call distribution is often used in offices for customer service, such as call center. The setting here is to negotiate with the server about expire time of ACD subscription. 4.2.8.DTMF Go to Account - Advanced to configure RTP audio video profile for DTMF and its payload type. Type: Support inband, info, RFC2833 or their combination. How To Notify DTMF: Only available when DTMF type is info. DTMF Payload: To configure payload type for DTMF. Figure 4.2.7 Subscribe Figure 4.2.8 DTMF R28A/V Admin Guide 4.2.9.Session Timer Go to Account - Advanced to configure. If enabled, the on going call will be disconnected automatically once the session expired unless its been refreshed by UAC or UAS. 4.2.10.Encryption Go to Account - Advanced to configure. If enabled, voice will be encrypted. 4.2.11.NAT Go to Account - Advanced to display NAT related settings. UDP Keep Alive message: If enabled, the phone will send UDP keep-alive message periodically to router to keep NAT port alive. UDP Alive Msg Interval: Keep alive message interval. Rport: Remote port, if enabled, it will add remote port into outgoing SIP message for designated account. Figure 4.2.9 Session timer Figure 4.2.10 Encryption Figure 4.2.11 NAT R28A/V Admin Guide 4.2.12.User Agent Go to Account - Advanced to configure. One can customize user agent field in the SIP message. If user agent is set to specific value, users can see the information from PCAP. If user agent is not set by default, users can see the company name, model number and firmware version from PCAP. 4.3.Access Control 4.3.1.Web Relay R28 can support to connect to web relay. Go to Phone - WebRelay to configure. Type: Connect web relay and choose the type. IP Address: Enter web relays IP address. User Name: it is an authentication for connecting web relay. Password: It is an authentication for connecting web relay. Web Relay Action: Web relay action is used to trigger the web relay. The action URL is provided by web relay vendor. Figure 4.2.12 User Agent Figure 4.3.1-1 Web relay Figure 4.3.1-2 Web relay action settings Figure 4.3.2 Wiegand R28A/V Admin Guide Web Relay Key: If the DTMF keys are same with the local relay, the web relay will be open with local relay. But if there are different, the web relay is invalid. Web Relay Extension: The web relay can only receive the DTMF signal from the corresponding extension number. Note: Users can modify username and password in web relay website. 4.3.2.Wiegand Using this feature to integrate with some wiegand access control. R28 can be used as wiegand input or output. Go to Intercom - Advanced to configure. Wiegand Type: Support Wiegand 26 or 34. The different number means different bits. Wiegand Mode: Input or output. Typically, when users select input, we generally connect the wiegand input device, such as the wiegand card reader. Or R28 can be used as output, it is generally used to connect the third-party access control, and R28 change the card information as wiegand signal, and then R28A/V Admin Guide transfer to the access control module. 4.4.Security 4.4.1.Anti-alarm Go to Intercom - Advanced to configure. Tamper Alarm: R28 integrates internal gravity sensor for its own security. After enabling tamper alarm, if the gravity of R28 changes dramatically, it will alarm. Gravity sensor threshold stands for sensitivity of sensor. Smaller the value, the more sensitive it is. 4.4.2.Motion R28 supports motion detection, go to Intercom - Motion to configure detection related parameters. Motion Detection: To enable or disable motion detection. Motion Delay: To configure minimum time gap between two snapshots. Motion Detect Time Setting: To configure motion detect time Figure 4.4.1 Anti-alarm Figure 4.4.2 Motion R28A/V Admin Guide schedule. 4.5.Action R28 supports to send notifications, snapshots via email and ftp transfer method, or calls via sip call method, when trigger specific actions. 4.5.1.Action Parameters Go to Intercom - Action to set action receiver. Email Notification Senders email address: To configure email address of sender. Receivers email address: To configure email address of receiver. SMTP server address: To configure SMTP server address of sender. SMTP user name: To configure user namer of SMTP service
(usually it is same with senders email address). Figure 4.5.1 Email notification parameters R28A/V Admin Guide SMTP password: To configure password of SMTP service
(usually it is the same with the password of senders email). Email subject: To configure subject of email. Email content: To configure content of email. Email Test: To test whether email notification is available. FTP Notification FTP Server: To configure URL of FTP server. FTP User Name: To configure user name of FTP server. FTP Password: To configure password of FTP server. FTP Test: To test whether FTP notification is available. SIP Notification SIP Call Number: To configure sip call number. SIP Call Name: To configure display name of R28. Five specific actions which will be triggered in R28:
Figure 4.5.1-2 FTP notification parameters Figure 4.5.1-3 SIP call notification parameters R28A/V Admin Guide 4.5.2.No Answer Action Go to Intercom - Basic to configure. No Answer Action: For sending the notification to specified email if the call is not answered. 4.5.3.Call Event Go to Intercom - Basic to configure. Action to execute: To choose suitable way to receive message or snapshot when dialing out. HTTP URL: If users choose HTTP mode, enter the URL format:
http://http server IP address/any information. 4.5.4.Input Interface Triggered Action Go to Intercom - Input to configure. Action to execute: To choose which action to execute after triggering. Http URL: To configure URL, if HTTP action is chosen. Figure 4.5.2 No answer action Figure 4.5.3 Call event Figure 4.5.4 Input interface triggered action R28A/V Admin Guide Action Delay: To configure after how long to execute to send out notifications and trigger relay. Open relay: To configure which relay to trigger. 4.5.5.Motion Triggered Action Go to Intercom - Motion to configure. Action to execute: To choose which action to execute after triggering. Http URL: To configure URL, if HTTP action is chosen. SDMC Upload: Upload the capture to the SDMC. 4.5.6.Unlock via RFID Card Action Go to Intercom - Card Setting to configure. Action to execute: To choose which action to execute after unlocking via a RFID card. Http URL: To configure URL, if HTTP action is chosen. Figure 4.5.5 Motion triggered action Figure 4.5.6 Unlock via RFID card action Figure 4.6.1 Web upgrade Figure 4.6.2-1 PNP R28A/V Admin Guide 4.6.Upgrade 4.6.1.Web Upgrade Go to Upgrade - Basic to do web upgrade. Upgrade: Choose .rom firmware from the PC, and then click Submit to start update. 4.6.2.Autop Upgrade Go to Upgrade - Advanced to configure automatically update servers settings. PNP Plug and Play, once PNP is enabled, the phone will send SIP subscription message to PNP server automatically to get auto provisioning servers address. By default, this SIP message is sent to multicast address 224.0.1.75 (PNP server address by standard). Figure 4.6.2-2 Manual auto provision R28A/V Admin Guide Manual Autop Autop is a centralized and unified upgrade for phones. It is also a simple and time-saving configuration for phones. It is mainly used by devices to download corresponding configuration documents from the server which is using TFTP / FTP / HTTP /
HTTPS network protocol. Achieving the purpose for updating devicess configurations and making users to change the phone configuration more easily, it is a typical C/S architecture upgrade mode, which is mainly used by the terminal device or PBX server to initiate an upgrade request. URL: Auto provisioning server address. User Name: Configure if server needs an username to access, otherwise left blank. Password: Configure if server needs a password to access, otherwise left blank. Common AES Key: Used for the phone to decipher common auto provisioning configuration file. R28A/V Admin Guide if 0c1105888888.cfg AES Key (MAC): Used for the phone to decipher MAC-oriented auto provisioning configuration file (for example, file name could be is 0c1105888888). Note: AES should be configured only when configure file is ciphered with AES, otherwise left blank. Automatic Autop phones MAC address To display and configure auto provisioning mode settings. This auto provisioning mode is actually self-explanatory. For example, mode Power on means the phone will go to do provisioning every time it powers on. Note: Please refer to the related feature guide from forum. 4.6.3.Backup Config File Go to Upgrade - Advanced to backup the config file. Export Autop Template: To export current config file. Others: To export current config file (Encrypted) or import new config file. Figure 4.6.3-1 Backup config file R28A/V Admin Guide 4.7.Log 4.7.1.Call Log Go to Phone - Call Log, users can see a list of call logs which have dialed, received or missed. Users can delete call logs from list. 4.7.2.Door Log Go to Phone - Door Log, users can see a list of door logs which records card information and date. 4.7.3.System Log Go to Upgrade - Advanced to configure system log level and export system log file. System log level: From level 0 to 7. The higher level means the more specific system log is saved to a temporary file. Its level 3 by default. Export Log: Click to export temporary system log file to local PC. Figure 4.7.1 Call log Figure 4.7.2 Door log Figure 4.7.3 System log R28A/V Admin Guide 4.7.4.PCAP Go to Upgrade - Advanced to start, stop packets capturing or to export captured packet file. Start: To start capturing all the packets file sent or received from phone. Stop: To stop capturing packets. Figure 4.7.4 PCAP R28A/V Admin Guide Abbreviations ACS: Auto Configuration Server Auto: Automatically DNS-SRV: Service record in the Domain Name System FTP: File Transfer Protocol AEC: Configurable Acoustic and Line Echo Cancelers GND: Ground ACD: Automatic Call Distribution Autop: Automatical Provisioning AES: Advanced Encryption Standard BLF: Busy Lamp Field COM: Common CPE: Customer Premise Equipment CWMP: CPE WAN Management Protocol DTMF: Dual Tone Multi-Frequency DHCP: Dynamic Host Configuration Protocol DNS: Domain Name System DND: Do Not Disturb HTTP: Hypertext Transfer Protocol HTTPS: Hypertext Transfer Protocol Secure IP: Internet Protocol ID: Identification IR: Infrared LCD: Liquid Crystal Display LED: Light Emitting Diode MAX: Maximum POE: Power Over Ethernet PCMA: Pulse Code Modulation A-Law PCMU: Pulse Code Modulation -Law R28A/V Admin Guide PCAP: Packet Capture PNP: Plug and Play RFID: Radio Frequency Identification RTP: Real-time Transport Protocol RTSP: Real Time Streaming Protocol MPEG: Moving Picture Experts Group MWI: Message Waiting Indicator NO: Normal Opened NC: Normal Connected NTP: Network Time Protocol NAT: Network Address Translation NVR: Network Video Recorder ONVIF: Open Network Video Interface Forum SIP: Session Initiation Protocol SNMP: Simple Network Management Protocol STUN: Session Traversal Utilities for NAT SNMP: Simple Mail Transfer Protocol SDMC: SIP Devices Management Center TR069: Technical Report069 TCP: Transmission Control Protocol TLS: Transport Layer Security TFTP: Trivial File Transfer Protocol UDP: User Datagram Protocol URL: Uniform Resource Locator VLAN: Virtual Local Area Network WG: Wiegand R28A/V Admin Guide Contact us For more information about the product, please visit us at www.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: techsupport@akuvox.com Telephone: +86-592-2133061 ext.7694/8162 We highly appreciate your feedback about our products.
This product uses the FCC Data API but is not endorsed or certified by the FCC