RFVI Vehicle User Interface RFID Reader user manual

 

INSTRUCTION MANUAL Document #RF1 Rev. 9 BMI TECHNOLOGIES INC. 405, 1333 8th Street SW, Calgary, Alberta CANADA T2R 1M6 Toll-free: 1 800 563-8867 Tel: (403) 244-3901 Fax: (403) 229-0135 G FORCE PLUS RF Instruction Manual TABLE OF CONTENTS INTRODUCTION ..........................................................................................................................4 SYSTEM DIAGRAM..............................................................................................................4 SYSTEM FEATURES ...........................................................................................................4 PARTS LIST..........................................................................................................................5 FCC AND IC REGULATORY DECLARATIONS...................................................................5 Special Accessories ......................................................................................................5 Interference ...................................................................................................................5 Component Changes or Modifications ..........................................................................6 RF Exposure Warning ...................................................................................................6 DATA LOGGER TUTORIAL .................................................................................................6 VEHICLE AND SOFTWARE INTERFACE TECHNIQUES...................................................7 Vehicle Interface and Cards ..........................................................................................7 Vehicle Interface and Data Logger................................................................................7 Software Interface and Cards........................................................................................8 Software Interface and Data Logger..............................................................................9 INSTRUCTION MANUAL CONVENTIONS ........................................................................10 QUICK-START................................................................................................................10 INSTALLATION INSTRUCTIONS..............................................................................................12 VEHICLE MONITOR AND INTERFACE.............................................................................12 Component Overview..................................................................................................12 Electrical Description...................................................................................................12 Installation Steps .........................................................................................................13 SOFTWARE AND INTERFACE..........................................................................................17 System Requirements .................................................................................................17 Software Interface Installation .....................................................................................18 Software Installation ....................................................................................................18 RF TRANSCEIVERS ..........................................................................................................20 Component Overview..................................................................................................20 Installation Steps .........................................................................................................20 SYSTEM SETUP ........................................................................................................................22 SOFTWARE........................................................................................................................22 Starting the Software...................................................................................................22 Navigation ...................................................................................................................23 System Settings ..........................................................................................................24 Authorization Groups...................................................................................................26 Add an Authorization Group..............................................................................................27 Create a Vehicle Inspection Checklist ..............................................................................30 Edit the Custom Checklist.................................................................................................32 Edit an Authorization Group..............................................................................................33 Vehicles.......................................................................................................................34 Add a Vehicle....................................................................................................................34 Edit a Vehicle ....................................................................................................................36 Employees...................................................................................................................37 Add an Employee..............................................................................................................37 Define Vehicle Access Rules for an Operator ..................................................................38 Edit an Employee..............................................................................................................40 Transceivers................................................................................................................40 CARD ASSIGNMENT .........................................................................................................41 Set a Card Expiry Date................................................................................................41 Assign a Card..............................................................................................................43 Doc #RF1 Rev.9 i Apr/08 G FORCE PLUS RF Instruction Manual TABLE OF CONTENTS VEHICLE MONITOR...........................................................................................................44 Initialize a Vehicle Monitor...........................................................................................44 Update Vehicle Monitor Settings .................................................................................48 VEHICLE OPERATION ..............................................................................................................49 VEHICLE STARTUP ...........................................................................................................49 OPERATOR LOGIN............................................................................................................49 VEHICLE INSPECTION......................................................................................................50 OPERATING .......................................................................................................................50 IMPACT...............................................................................................................................51 HOT CARD .........................................................................................................................51 BATTERY MONITORING...........................................................................................................52 DO NOT CHARGE..............................................................................................................53 OK TO CHARGE.................................................................................................................53 MUST CHARGE..................................................................................................................53 BATTERY FAULT ...............................................................................................................54 Clear a Battery Fault ...................................................................................................54 VEHICLE MAINTENANCE.........................................................................................................55 MAINTENANCE LOCKOUT................................................................................................55 Why Lockout a Vehicle?..............................................................................................55 Lockout a Vehicle Manually.........................................................................................55 Override Maintenance Lockout Behavior ....................................................................56 Remove a Vehicle from Lockout .................................................................................56 MAINTENANCE WORK ORDERS......................................................................................56 Add a Work Order .......................................................................................................56 Edit a Work Order........................................................................................................57 PREVENTATIVE MAINTENANCE......................................................................................57 PM Due Notification.....................................................................................................57 Conduct Preventative Maintenance.............................................................................58 SYSTEM DATA ..........................................................................................................................59 EVENTS..............................................................................................................................59 Events Tab ..................................................................................................................60 Fleet Status Tab ..........................................................................................................60 COLLECT DATA FROM A VEHICLE MANUALLY .............................................................60 DOWNLOAD DATA TO THE SOFTWARE MANUALLY.....................................................61 ADD A COMMENT ABOUT AN IMPACT............................................................................62 REPORTS...................................................................................................................................63 ORGANIZATION GROUPS ................................................................................................63 Add an Organization Group.........................................................................................64 Delete an Organization Group.....................................................................................64 Assign an Organization Group ....................................................................................65 Organization Group Examples ....................................................................................65 SAMPLE REPORTS ...........................................................................................................66 Vehicle Inspection Reports..........................................................................................66 Impact Reports ............................................................................................................67 Login History Reports..................................................................................................67 Productivity Reports ....................................................................................................68 Maintenance Reports ..................................................................................................69 Fleet Summary Report ................................................................................................69 Apr/08 ii Doc #RF1 Rev.9 G FORCE PLUS RF Instruction Manual TABLE OF CONTENTS Card Status Report......................................................................................................70 EXPORTING REPORT DATA ............................................................................................70 ADDITIONAL SYSTEM FEATURES..........................................................................................71 PASSWORD .......................................................................................................................71 Set the Password ........................................................................................................71 Change the Password .................................................................................................71 Lost the Password?.....................................................................................................72 HOT CARDS .......................................................................................................................72 Maintain the Hot Card List...........................................................................................73 OTHER DATA LOGGER FUNCTIONS...............................................................................73 Clear Data (#9)............................................................................................................73 DATABASE MAINTENANCE ....................................................................................................74 SETTING UP BACKUP.......................................................................................................74 DELETING AGED RECORDS ............................................................................................75 REFERENCE..............................................................................................................................76 RECOMMENDED SETTINGS ............................................................................................76 Battery Settings ...........................................................................................................76 Impact Types...............................................................................................................76 DATA FIELD DEFINITIONS................................................................................................77 System Settings ..........................................................................................................77 Authorization Groups...................................................................................................78 Vehicles.......................................................................................................................80 Employees...................................................................................................................82 TROUBLESHOOTING ........................................................................................................82 BACKING UP THE DATABASE..........................................................................................82 SOFTWARE LICENCE .......................................................................................................83 Doc #RF1 Rev.9 iii Apr/08 G FORCE PLUS RF Instruction Manual INTRODUCTION This section provides introductory information about the G FORCE PLUS RF Powered Industrial Vehicle Fleet Management System. It also includes the necessary FCC and IC regulatory declarations. SYSTEM DIAGRAM The following representation depicts the system components and their relationships. Solid lines indicate a physical connection (i.e. cables, wires). Dotted lines indicate radio frequency communications. Optional:

RF HOST TRANSCEIVER Data collected via RF Optional:

RF ZONE TRANSCEIVER

(1 or more) PC with GF+

SOFTWARE SOFTWARE INTERFACE Card details programmed Vehicle settings programmed CARDS DATA LOGGER Data collected manually Card validation Vehicle setup VEHICLE MONITOR VEHICLE INTERFACE Optional:

RF SYSTEM FEATURES The system includes the following features, which deliver cost savings, enhanced safety, and fleet management and data collection via RF communications.

Vehicle access control and vehicle utilization

Electronic vehicle inspection checklist Apr/08 4 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual Impact monitoring

Battery monitoring for electric vehicles

Maintenance lockout, PM scheduling and work order entry

A user-friendly Vehicle Interface

Comprehensive reporting Impact Reports sorted by Operator, Vehicle, Supervisor and Date/Times

Vehicle Login History (including logins and impacts) sorted by Operator ad Vehicle

Productivity Reports sorted by Operator and Vehicle

Standard status reports for Vehicles and Cards used in the system

Detailed and Summary Vehicle Maintenance Reports by Technician and Vehicle

Failed and Passed Vehicle Inspection Reports

Customizable settings, thresholds and alarms/interrupts/warnings PARTS LIST

One (1) RF Vehicle Monitor per vehicle

One (1) Vehicle Interface per vehicle

One (1) copy of the Fleet Manager Software and Instruction Manual

One (1) Software Interface (reader/writer)

One (1) Data Logger

One (1) RF Host Transceiver

One (1) Host Cable

Cards for Operators, Supervisors and Maintenance Technicians (Lockout and Unlock)

One or more RF Zone Transceivers (optional) FCC AND IC REGULATORY DECLARATIONS Federal Communications Commission (FCC) and Industry Canada (IC) regulations require the inclusion of this section in the Instruction Manual. Special Accessories The provided antenna, which operates in the 902 to 928 MHz frequency band, and antenna extension cable, must be used with the G FORCE PLUS RF Host Transceiver, G FORCE PLUS RF Zone Transceiver and G FORCE PLUS RF Vehicle Monitor. No substitutions are allowed. Interference The G FORCE PLUS RF Vehicle Monitor antenna and the G FORCE PLUS Vehicle Interface may not be located closer than 20cm to each other. These devices comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) the devices may not cause harmful interference, and (2) the devices must accept any interference received, including interference that may cause undesired operation. Doc #RF1 Rev.9 5 Apr/08 G FORCE PLUS RF Instruction Manual Component Changes or Modifications Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the G FORCE PLUS Vehicle Interface, G FORCE PLUS Data Logger, G FORCE PLUS RF Vehicle Monitor, G FORCE PLUS RF Host Transceiver, and G FORCE PLUS RF Zone Transceiver. RF Exposure Warning The following warning applies to the G FORCE PLUS Vehicle Interface, G FORCE PLUS RF Vehicle Monitor, G FORCE PLUS RF Host Transceiver, and G FORCE PLUS RF Zone Transceiver:

WARNING: This device meets the FCC/IC requirements for RF exposure when the antenna used for this transmitter has a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter which is closer than 20 cm. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population as indicated by Safety Code 6. DATA LOGGER TUTORIAL The Data Logger is a hand-held device used to transfer data between the Fleet Manager Software and a Vehicle Monitor. The power source is a single 9-volt battery, stored in the battery compartment at the back of the unit. A slot screwdriver opens the compartment for battery replacement. 1. Press {Enter} on the Data Logger to start its self-test. The Data Logger will display:

a. Selftesting b. SelfTest Passed Firmware 1V6 c. Action?(1-9) 2. Press each number one at a time from {1} to {9} and watch the Data Logger display change for each selection:

Number 1 2 3 4 5 6 7 8 9 Display Events to PC Get Vehicle ID Get Veh Settings Events from Veh Prog Veh ID Prog Veh Settngs Date / Time Hot Card List Clear Data Purpose Download Vehicle data to Software Get Vehicle ID from Software Get Vehicle settings from Software Collect Vehicle data (backup data collection method) Program Vehicle ID to Vehicle Monitor Program Vehicle settings to Vehicle Monitor Transfer Date / Time from Software to Data Logger to Vehicle Transfer Hot Card List from Software to Data Logger to Vehicle Clear Data Logger data (IDs, Settings, and Events) 3. Press {7}. The Data Logger will display Action?(1-9) Date / Time 4. Press {Cancel}. The Data Logger will revert to Action?(1-9) 5. Press {4}. The Data Logger will display Action?(1-9) Events from Veh 6. Press {Enter}. The DATA LOGGER will display Ready for Events 7. Do not press the keypad for one minute. The Data Logger will automatically shut down. Apr/08 6 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual

See Initialize a Vehicle Monitor for instructions on how functions 2, 3, 5, and 6 are used together to Press {Cancel} to return the Data Logger to Action?(1-9) at any time. NOTE!

program Vehicle settings from the Software to a Vehicle Monitor.

See SYSTEM DATA for instructions on how functions 1 and 4 are used together to manually transfer data from a Vehicle to the Software in the event of a breakdown in RF communications.

See OTHER DATA LOGGER FUNCTIONS for instructions function 9. VEHICLE AND SOFTWARE INTERFACE TECHNIQUES Both the Vehicle Interface and the Software Interface require interaction with Cards and with the Data Logger. The methods of interaction are illustrated below:

Vehicle Interface and Cards 1. Hold the Card parallel to the face of the Vehicle Interface, making sure they are within 1 of each other. 2. Listen for the Vehicle Interface buzzer to sound, or to stop sounding as the case may be. This indicates the Card has been recognized. 3. Remove the Card from the Vehicle Interface and read the display for further information. 4. If the Vehicle Interface fails to recognize the Card, remove it from the Vehicle Interface by approximately 12 and retry. Vehicle Interface and Data Logger 1. Place the Vehicle into Maintenance Lockout. 2. Prepare the Data Logger for the interaction by selecting the desired function. Doc #RF1 Rev.9 7 Apr/08 G FORCE PLUS RF Instruction Manual 3. Hold the Data Logger parallel to the face of the Vehicle Interface, making sure they are within 1 of each other. 4. Listen for a single beep from the Vehicle Interface. This indicates the Data Logger has been recognized. 5. Refer to instructions for individual functions to learn when the Vehicle Interface / Data Logger interaction is complete for that function. 6. When the interaction is complete, remove the Data Logger from the Vehicle Interface and read the Vehicle Interface display for further information. 7. If the Vehicle Interface fails to recognize the Data Logger, remove it from the Vehicle Interface by approximately 12 and retry. Software Interface and Cards 1. Hold the Card parallel to the top of the Software Interface, making sure they are within 1 of each other (or lay the Card on the Software Interface). 2. Initiate the interaction between the Software Interface and Card by selecting the desired task from the Fleet Manager Software. 3. Watch the Software for progress of the interaction. 4. Click the [OK] button to confirm completion of the interaction when prompted by the Software. 5. Remove the Card from the Software Interface. Apr/08 8 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual 6. If the interaction fails, remove the Card from the Software Interface by approximately 12 and retry. Software Interface and Data Logger 1. Prepare the Data Logger for the interaction by selecting the desired Data Logger function. 2. Hold the Data Logger parallel to the top of the Software Interface, making sure they are within 1 of each other (or lay the Data Logger on the Software Interface). 3. Initiate the interaction between the Software Interface and Data Logger by selecting the desired task from the Fleet Manager Software. 4. Watch the Software for progress of the interaction. 5. Click the [OK] button to confirm completion of the interaction when prompted by the Software. 6. Remove the Data Logger from the Software Interface. 7. If the interaction fails, remove the Data Logger from the Software Interface by approximately 12 and retry. Doc #RF1 Rev.9 9 Apr/08 G FORCE PLUS RF Instruction Manual INSTRUCTION MANUAL CONVENTIONS Software buttons Software tabs Software menu items Software windows Software fields Data Logger keys Data Logger display Vehicle Interface keys Vehicle Interface display QUICK-START

[Add]

Vehicles Setup | System Settings Add Vehicle Hours

{Cancel}

No Events!

{Pass}

OPERATOR LOGIN PRESENT CARD This Quick-Start section summarizes the system setup steps without providing detailed how-to instructions. Complete them in the order shown. Detailed instructions follow beginning with the INSTALLATION INSTRUCTIONS. Settings are described in the section Apr/08 10 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual DATA FIELD DEFINITIONS. 1. Install the Vehicle Monitors and Interfaces. 2. Install the Fleet Manager Software and Interface. 3. Install the RF Transceivers. 4. Set up the Fleet Manager Software. a. Define settings that apply to all Vehicles (Setup | System Settings menu). b. Define (up to 64) Authorization Groups and group settings (Authorization Groups tab). i. Add Authorization Groups and settings ([Add] button). ii. Select Vehicle Inspection checklist (Inspection List lower tab). iii. Select more Vehicle Inspection checklist items (Custom List lower tab). iv. Add more user-defined checklist items if required (Setup | Custom Check List menu). c. Define Vehicles and Vehicle settings and link each Vehicle to one Authorization Group (Vehicles tab,

[Add] button). d. Define Employees and vehicle access rules for Employees (Employees tab). i. Add Employees and Employee details ([Add] button). ii. Assign (up to 64) Authorization Groups to each Operator (Assign Authorization Groups lower tab). iii. Assign (up to 32) Single Vehicles to each Operator (Assign Single Vehicles lower tab). e. Customize RF Transceiver descriptions (Setup | Zone Description menu). 5. Assign Cards to Employees. 6. Initialize the Vehicle Monitors with the Data Logger. 7. Begin system operation. Doc #RF1 Rev.9 11 Apr/08 G FORCE PLUS RF Instruction Manual INSTALLATION INSTRUCTIONS This section provides the installation instructions for the G FORCE PLUS RF system. VEHICLE MONITOR AND INTERFACE The Vehicle Monitor and Vehicle Interface installation instructions follow. A copy is also included with each Vehicle Monitor shipped. at the same time as the Software and Software Interface installation. Vehicle Monitor and Vehicle Interface installation may be done NOTE!

Component Overview Electrical Description Input Fuse (F1) Lift Interrupt Relay Fuse (F2) Secondary Alarm Relay Fuse (F4) Horn Relay Fuse (F3) Apr/08 12 60 volts 1A DC Slow Max 60 volts 3.5A DC Slow Max 60 volts 3A DC Slow Max 60 volts 3A DC Slow 12 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual NOTE!

WARNING!

the G FORCE PLUS Vehicle Interface The G FORCE PLUS RF Vehicle Monitor antenna and any other antenna or transmitter which is closer than 20 cm. limits for the general population as indicated by Safety Code 6. This device meets the FCC/IC requirements for RF exposure when the or pointed such that it does not emit RF field in excess of Health Canada The installer of this radio equipment must ensure that the antenna is located antenna used for this transmitter has a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with Installation Steps Follow the steps in the order below and refer to the diagram in the Component Overview. 1. Disconnect the vehicle battery Wires and cables should be installed to maintain clearance from moving parts, hot engine parts, exhaust systems, fuel systems and surfaces that are Wires and cables mounted on a boom, lift, or other similar moving part should be installed so that they are not subject to damage or failure as a Wires and cables should be installed to avoid chafing and excess slack. Cable ties, clamps, grommets, looms, sleeves, supplementary insulation, may not be located closer than 20cm to each other. conduit, and routing are acceptable provisions. subject to accumulation of oil, grease, or dirt. result of kinking or abrasion. NOTE!

Check the power circuit with a multi-meter or other testing device to ensure the absence of any residual voltage. 2. Mount the Vehicle Monitor onto the vehicle.

The optimal location for the Vehicle Monitor is within the plan form of the vehicle where it will be safe from electrical controls, engine heat, possible impacts, and vandalism.

Use the base of the Vehicle Monitor as a template to drill four -inch holes in the selected location and attach the Vehicle Monitor using the hardware provided. 3. Mount and connect the Vehicle Interface.

The Vehicle Monitor antenna and the Vehicle Interface may not be located closer than 20cm to each other.

Secure the Vehicle Interface to an ergonomically accessible location on the Vehicle.

Feed the Vehicle Interface cable to the Vehicle Monitor and plug the cable ends 4-pin male connector into the 4-pin female receptacle on the Vehicle Monitor. Secure the connector. Doc #RF1 Rev.9 13 Apr/08 4. Mount and connect the Remote Sensor. G FORCE PLUS RF Instruction Manual

The optimal location for the Remote Sensor is on a rigid part of the vehicle 2 to 4 feet from the floor (i.e. the frame). Overhead racks or masts are unsuitable.

Some recommended mounting locations are:

Sit-downs:

Stand-ups:

Under the floor plate on the left or right side frame with a minimum distance of 12 inches from the battery compartment on battery-powered vehicles 1-2 inches below the front cover/dash on the left or right inside perimeter of the frame Turret trucks: As high as possible on the main frame and as close as possible to the mast. As low as possible under the cowl/cover on the main frame. Walkies:

Walkie-riders: As low as possible under the cowl/cover on the main frame.

Use the metal bracket provided to mount the Remote Sensor as parallel to the floor as possible, and so that the labelled arrows match the direction of the vehicles travel (the cable should exit from the top or bottom of the Remote Sensor).

Or if preferred, clean the mounting surface thoroughly with degreaser and then mount the Remote Sensor using the 3M Dual Lock provided.

Feed the Remote Sensor cable to the Vehicle Monitor and plug the cable ends 6-pin male connector into the 6-pin female receptacle on the Vehicle Monitor. Secure the connector.

Secure the cable to the vehicle within 3 inches of the Remote Sensor. 5. Mount the Auxiliary Horn.

The optimal location for the Auxiliary Horn is where it will be audible and safe from electrical controls, engine heat and vandalism.

Clean the mounting surface thoroughly with degreaser and then mount the Horn using the 3M Dual Lock provided. 6. Mount and connect the antenna.

The optimal location for the antenna is:

On a rigid part of the vehicle, safe from electrical controls, engine heat, moving parts and vandalism,

As high as possible from the floor,

At least two feet away from any large metal mass for best communications results.

Attach the metal bracket provided to the selected location so the antenna will be vertical.

Prevent movement/vibration of the metal connector located between the short black and long Insert the antenna into the bracket slot and secure the antenna by tightening the nut. copper-colored cables by securing the cables and protecting the connector if necessary. 7. Wire the Vehicle Monitor. NOTE!

The provided antenna, which operates in the 902 to 928 MHz frequency band, and antenna extension cable, must be used with the G FORCE PLUS RF Vehicle Monitor. No substitutions are allowed.

Remove the Installation Bypass Plug from the end of the Wiring Harness and connect the Wiring Harness to the Vehicle Monitor. Apr/08 14 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual NOTE!

Connect the wires to the vehicle as follows:

Keep the Installation Bypass Plug in a safe place. You will need it again for step 9. Orange wire/battery positive:

Red wire/battery positive:

Red and white wire/battery positive:

Black wire/battery negative:

Green wires/key-on detect:

Yellow wires/Auxiliary Horn:

Doc #RF1 Rev.9 Connect this wire to unswitched battery positive on a 12-

volt IC truck. Tie this wire back if it is not used. Connect this wire to unswitched battery positive on a 12-

or 24-volt battery. Tie this wire back if it is not used. Connect this wire to unswitched battery positive on a 36-

or 48-volt battery. Tie this wire back if it is not used, or if this is an internal-combustion vehicle installation. For battery-powered vehicles, connect this wire directly to battery negative as close to the battery terminal as possible. For internal-combustion vehicles, connect this wire to the frame or any vehicle ground. Connect one green wire to switched battery plus. IMPORTANT! On an IC truck, this green wire MUST be connected to the IGNITION contact of the keyswitch, not the ACCESSORY contact. If it is connected to the accessory contact, the connection will be broken when the starter is engaged, which will turn the GForce unit off. Connect the second green wire directly to battery minus as close to the battery terminal as possible. For internal-

combustion vehicles, connect the second green wire to the frame or any vehicle ground. Connect one yellow wire to one of the two Auxiliary Horn terminals labelled SW. Connect the second yellow wire to the second Auxiliary Horn SW terminal. Use a suitable length of red wire to make a connection between the positive terminal on the Auxiliary Horn (labelled +) and battery positive. An unused portion of red battery positive wire from the Wiring Harness may be used. Similarly, use a suitable length of black wire to make a connection between the negative terminal on the Auxiliary Horn (labelled ) and battery negative. An unused portion of black battery negative wire from the Wiring Harness may be used. 15 Apr/08 G FORCE PLUS RF Instruction Manual Blue wires/interrupt:

Use these wires to interrupt a device on the vehicle if desired. The contact on the blue wires is fused at 3 amps do not create a circuit that exceeds this rating. For example, to interrupt a lift solenoid on an electric truck, do the following. Remove one vehicle wire at the coil of the lift solenoid. Splice one blue wire to the wire just removed. Connect the other blue wire to the vehicle lift solenoid terminal. Tie these wires back if they are not used, or if this is an internal-combustion vehicle installation. Other applications are possible if there is no lift solenoid available. The wires are to be attached in series with the device you want to disable, so that if the connection is broken, the device will not have power and disable the truck. Apr/08 16 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual Purple wires/secondary alarm:

Use these wires to interrupt a second device if desired. The contact on the purple wires is fused at 3 amps do not create a circuit that exceeds this rating. For customized help with your particular installation, contact Technical Assistance at BMI Technologies Inc. at 1-800-

563-8867. Tie these wires back if they are not used. 8. Reconnect the battery and turn on the vehicle ignition to test the installation.

The vehicle should power up and the Vehicle will be in Maintenance Lockout. The Vehicle Interface will display MAINT LOCK OUT DD/MM/YYYY HH:MM. If the blue wires were connected for lift interrupt, the lift will be disabled. If the purple wires were connected for a secondary alarm, the vehicles behavior will reflect a secondary alarm condition.

9. Complete or pause the installation. NOTE!

If the installation test fails, contact Technical Assistance at BMI Technologies Inc. at 1-800-563-8867.

Refer to the section Initialize a Vehicle Monitor to program the Vehicle Monitor settings, OR

Disconnect the Vehicle Monitor and Wiring Harness and reconnect the Installation Bypass Plug to the end of the Wiring Harness to allow full vehicle use and to defer the programming of Vehicle Monitor settings. SOFTWARE AND INTERFACE PC Software and Interface installation may be done at the same time as the Vehicle Monitor and Interface installation. The Software Interface must be installed before the Software is installed. System Requirements

Stand-alone IBM PC or compatible

Microsoft Windows XP Pro

CD-ROM drive

USB port

9-pin serial port Doc #RF1 Rev.9 17 Apr/08 G FORCE PLUS RF Instruction Manual Software Interface Installation The Software Interface is used to read from and write to Cards and the Data Logger. To install it:

1. Connect the Software Interface to your computer using the USB cable supplied. 2. Insert the CD that came with the Software Interface. 3. The installation is complete when Software Interface LED indicates green. Software Installation The following instructions are for a standalone installation of the Software. 1. Close all open files and applications on your computer, including any anti-virus software. 2. Insert the installation CD into your computers CD-ROM drive. 3. Double-click the Setup.exe file on the CD to begin the installation process and follow the If the Software Interface LED indicates flashing amber, your PC has not automatically detected the Interface. If this is the case, follow the steps outlined in the third-party FEIG Electronic OBID USB-Driver installation instructions for your particular operating system. NOTE!

InstallShield Wizard onscreen installation steps, accepting the default program location provided. 4. Remove the installation CD when Setup is complete. Apr/08 18 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual 5. Click Start->Run. 6. Enter command into the Open: box. 7. Type cd c:\progra~1\bmi. 8. Type gforceserver /install. You should get a success message. 9. Click Ok. 10. Close the command window. 11. Reboot your computer. Doc #RF1 Rev.9 19 Apr/08 G FORCE PLUS RF Instruction Manual RF TRANSCEIVERS The RF Transceivers are used to create a wireless communications link between the Vehicle Monitors and the Software. The Host Transceiver has a physical connection to the computer. The Zone Transceivers are added to extend the communications coverage area by placing each of them within range of the Host Transceiver. Component Overview Installation Steps Follow the steps in the order below and refer to diagram in Component Overview. 1. Mount the Transceiver in the selected location.

The optimal location for a Transceiver and antenna is:

Where it will be safe from environmental hazards, possible impacts, and vandalism,

As high as possible from the floor,

At least two feet away from any large metal mass for best communications results,

Use the base of the Transceiver as a template to drill four -inch holes in the selected location and attach the Transceiver using the hardware provided. 2. Mount and connect the antenna.

Attach the metal bracket provided to the selected location so the antenna will be vertical.

Prevent movement/vibration of the metal connector located between the short black and long Insert the antenna into the bracket slot and secure the antenna by tightening the nut. copper-colored antenna cables by securing them and protecting the connector if necessary. Apr/08 20 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual NOTE!

3. Supply the Transceiver with 110v power. The provided antenna, which operates in the 902 to 928 MHz frequency band, and antenna extension cable, must be used with the G FORCE PLUS RF Host and Zone Transceivers. No substitutions are allowed.

Plug the power supply of the AC adaptor into a standard 110v outlet.

Connect the other end of the adaptor to the Transceiver. 4. Install and connect the Host Cable (Host Transceiver only).

Feed the Host Cable between the Host Transceiver and the computer running the Software.

Plug the Host Cables 6-pin male connector into the 6-pin female receptacle on the Host Transceiver.

Secure the connector.

Secure the Host Cable within 12 of the connector to prevent accidental disconnection. 5. Connect the Host Cable and the Signal Converter (Host Transceiver only).

Connect the individual wires in the Host Cable to the Signal Converter as shown in the diagram below, matching the labeling on the wires and the Converter 6. Connect the Host Transceiver and the computer. Insert the Signal Converters 9-pin female receptacle into the computers 9-pin serial port.

Doc #RF1 Rev.9 21 Apr/08 G FORCE PLUS RF Instruction Manual SYSTEM SETUP This section provides the setup instructions for the G FORCE PLUS RF system. The diagram summarizes the setup order. SOFTWARE This section provides an overview of the Software, and outlines how to setup the Software for use with the G FORCE PLUS RF system. Starting the Software 1. Start the Software by selecting G FORCE PLUS RF Fleet Manager from the Programs menu 2. Or, double-click the Desktop shortcut created during the Software installation steps. Apr/08 22 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual Navigation The systems data is displayed in a file folder format, organized by tabs. Navigate the Software by clicking on the desired tab; the selected tab will display as highlighted. Similarly, when a line item is selected, the selected line item will display as highlighted and the title bar will display the description of the selected item. For most tabs, double-clicking a line item will open a window that allows editing of the selected item. For the Vehicles, Employees, Authorization Groups, and Events tabs, note the additional tabs at the bottom of the Software. These are used to store additional information related to the selected line item or tab. The menu provides access to additional system setup information, data collection, reports, and software maintenance. Doc #RF1 Rev.9 23 Apr/08 G FORCE PLUS RF Instruction Manual System Settings This section begins the detailed how-to instructions for Software setup. Begin with the System Settings and follow the Instruction Manual along in the order shown. Settings defined in the System Settings window apply to all Vehicles in a fleet. If a change is made to the System Settings, all Vehicles in the fleet must be reprogrammed using the Data Logger. 1. Select Setup | System Settingsfrom the menu. 2. Complete the System Settings fields according to the requirements for your operation. Settings are defined in the section Apr/08 24 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual DATA FIELD DEFINITIONS. Items of Note:

Vehicle Inspection Interval: How many hours after the last inspection before another will be required if the inspection frequency requires it. Vehicle Inspection Frequency: How often the GForce Plus will require the safety checklist to be performed. Options:

Every Login: Requires a safety inspection every time a driver logs into the truck. Does not use the interval. Every Operator Change: Requires a safety inspection every time a new operator logs onto the truck. Does not use the interval. First Login per Operator per Interval: If an inspection hasnt been performed by the operator currently logging in within the time specified in Interval, the operator must do a safety check. First Login per Interval: If an inspection hasnt been performed by anybody within the time specified in Interval, the operator must do a safety check. Doc #RF1 Rev.9 25 Apr/08 G FORCE PLUS RF Instruction Manual 3. Radio Comm Port under the Server Settings tab is where you set which Serial port on the computer the Host Transceiver is connected to. A reboot is required when the Port Number is changed. NOTE!

4. Click the [OK] button to save the changes. Reboot if required. Authorization Groups Primarily, Authorization Groups are how vehicle access rules are defined. Each Vehicle is assigned to a single Authorization Group and each Operator is assigned up to 64 Authorization Groups. The Operator then has access to all Vehicles in the assigned Authorization Groups. Consider creating a unique Authorization Group where vehicles require different:

Vehicle Inspection checklists

Operating and training requirements (i.e. electric vs. internal combustion, pallet jacks vs. order Authorization Groups must be set up before NOTE!

pickers) Interrupts and alarms (re: battery monitoring for electrics vs. none for internal combustion)

Preventative Maintenance scheduling (i.e. leased vs. owned)

Battery settings due to operating environment (i.e. freezer vehicles) Apr/08 26 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual Add an Authorization Group 1. Select the Authorization Groups | General tab. 2. Click the [Add] button to open the Add Authorization Group window. Settings are explained in the section Doc #RF1 Rev.9 27 Apr/08 G FORCE PLUS RF Instruction Manual DATA FIELD DEFINITIONS. a. Complete the fields on the General tab. Auth Group: An identifying number for the authorization group. You may have up to 64 auth groups. Diagnostic Delay: Some trucks have monitoring in them that can generate error codes if the interrupt in the GForce is open when the truck starts. The Diagnostic Delay is how long the GForce unit will keep the interrupt closed after startup before opening the interrupt and disabling the truck to require a logon. Time Tracking Method: Options are Login or Motion. Login means as long as a user is logged in, the GForce preventative maintenance hour meter will run. Motion means as long as the truck is moving, the GForce preventative maintenance hour meter will run. Impact Automatic Reset: If this is checked, on impact the GForce will go into alarm for 5 seconds, then reset itself and send the impact data to the computer. If this is unchecked, on impact the GForce will go into alarm until a supervisor card is applied to the interface. Battery Monitoring: Enables/disables the battery monitoring capabilities of the GForce. Apr/08 28 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual b. Complete the fields on the Settings tab. Interrupts/Alarms: Checking or unchecking these boxes will enable or disable the Lift Interrupt (blue wires) or Secondary Alarm (purple wires) connections on the listed events. Battery: These are the thresholds for battery conditions measured in specific gravity points (SGP) which will cause the GForce to report OK to Charge or Must Charge conditions for the battery if Battery Monitoring is enabled. The Timer fields are the number of minutes of reading below the specified SGP before the GForce reports the battery condition. Battery Interrupts/Alarms: If checked, it will disable the truck if the must charge or battery fault conditions are met for the listed number of minutes. Doc #RF1 Rev.9 29 Apr/08 G FORCE PLUS RF Instruction Manual c. Complete the fields on the Vehicle Defaults tab. These values will become default values for Vehicles assigned to this Authorization Group. They can be changed for individual trucks if required in the Vehicle Settings tab. Motion Threshold: The sensitivity of the GForce unit to determine if the truck is in motion or not. A lower number means less acceleration is required to get the GForce to sense motion. Motion Interval: The amount of time since the last start, stop, or direction change that the GForce will consider the truck in motion. Battery Nominal Voltage: If battery monitoring is enabled, the voltage that is expected of the battery. Hard/Soft Threshold: The amount of force, expressed in Gs, it takes for the GForce to register a Hard/Soft impact. Hard/Soft Samples: The amount of time (in milliseconds) the hard/soft thresholds need to be exceeded before the truck goes into Impact Alarm. Do not alter these in most circumstances. 3. Click the [OK] button to save the changes. Create a Vehicle Inspection Checklist The Vehicle Inspection Checklist for an Authorization Group is created by selecting from a list of 32 system-defined items, as well as adding up to 8 user-defined (custom) items. Each selected item is displayed on the 2x16-character Vehicle Interface and requires a {Pass} or {Fail} response. 1. Select an Authorization Group from the grid. 2. Click on the Select Inspection List tab at the bottom of the Authorization Group tab. 3. Check the desired system-defined inspection items. These will display on the Vehicle Interface in the order selected from top left to bottom right. Apr/08 30 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual 4. Click the [Save] button to save the Select Inspection List tab changes. 5. Click on the Select Custom List tab at the bottom of the Authorization Group tab. 6. Select up to 8 user-defined inspection items. These will appear on the Vehicle Interface in the order selected from top to bottom after the selected system-defined items. 7. Click the [Save] button to save the Select Custom List tab changes. Doc #RF1 Rev.9 31 Apr/08 G FORCE PLUS RF Instruction Manual Edit the Custom Checklist The Custom Checklist allows for an Authorization Groups Vehicle Inspection Checklist to be customized. The Software can store up to 200 fully editable user-defined items, and is preset with 18 common ones. To modify the list:

3. Select Setup | Custom Check List from the menu. 4. Double-click an item from the list to edit it, or double-click a [Not defined] line to add to the list. 5. Type the text the way you want it to display on the 2x16-character LCD display of the Vehicle Interface. Apr/08 32 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual 6. Click the [OK] button to add the item to the list. 7. Click the [OK] button to save the changes. Edit an Authorization Group NOTE!

Changes to the settings of an Authorization Group require all Vehicles in the Authorization Group to be reprogrammed with the Data Logger. 1. Select the Authorization Groups | General tab. 2. Select the Authorization Group you want to edit from the grid. 3. Click the [Edit] button to open the Edit Authorization Group window. 4. HINT: Double-click an Authorization Group from the grid to save a step!

5. Change the desired field on the General, Settings or Vehicle Defaults tab. 6. Click the [OK] button to save the changes. Doc #RF1 Rev.9 33 Apr/08 G FORCE PLUS RF Instruction Manual Vehicles The details and desired settings of each Vehicle equipped with a Vehicle Monitor must be added to the Fleet Manager Software and linked to one Authorization Group. The Authorization Group to which the Vehicle is assigned is used to determine vehicle access by Operator Card validation, as well as the Inspection Checklist that will display on the Vehicle Interface. Add a Vehicle 1. Select the Vehicles | General tab. 2. Click the [Add] button to open the Add Vehicle window. Settings are explained in the section Authorization Groups must be set up before Vehicles and Employees. NOTE!

Apr/08 34 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual DATA FIELD DEFINITIONS. 3. Complete the fields on the General tab. Vehicle No.: The unique vehicle identifier. Serial No.: The vehicle serial number. Description: A description of the truck that will appear in reports. Doc #RF1 Rev.9 35 Apr/08 G FORCE PLUS RF Instruction Manual Click the [Link To] button to open the Assign Authorization Group window. Select an Authorization Group from the grid and click the [OK] button. 4. If the truck requires different settings from the defaults for its Authorization Group, complete the fields on the Settings tab. Changes to the settings of a Vehicle require the Vehicle Monitor to be reprogrammed with the Data Logger. NOTE!

5. Click the [OK] button to save the changes. Edit a Vehicle 1. Select the Vehicles | General tab. 2. Select the Vehicle you want to edit from the grid. 3. Click the [Edit] button to open the Edit Vehicle window. 4. HINT: Double-click a Vehicle from the grid to save a step!

5. Change the desired field on the General or Settings tab. 6. Click the [OK] button to save the changes. Apr/08 36 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual Employees The following Employees must be entered in the Fleet Manager Software. Cards are assigned to each Employee based on role. An Employee may require more than one Card:

Employees operating Vehicles for the purpose of materials handling Operator Card

Employees responsible for investigating Impact or Hot Card alarms Supervisor Card

Employees responsible for Vehicle and battery maintenance Lockout and Unlock Cards Add an Employee 1. Select the Employees | General tab. 2. Click the [Add] button to open the Add Employee window. Fields are explained in the section Authorization Groups must be set up before Vehicles and Employees. NOTE!

Doc #RF1 Rev.9 37 Apr/08 G FORCE PLUS RF Instruction Manual DATA FIELD DEFINITIONS. 3. Complete the Add Employee fields and click the [OK] button to save the changes. 4. Define vehicle access rules for the Operator by clicking (see Define Vehicle Access Rules for an Operator). 5. All operators must be assigned 1Authorization Group at creation by clicking the Link To button. 6. Assign a Card to the Employee (see CARD ASSIGNMENT). Define Vehicle Access Rules for an Operator Vehicle access rules must be set up for Employees who will be operating Vehicles equipped with Vehicle Monitors. This is done through the assignment of Authorization Groups to the Operator, and in the case of exceptions to this, through the assignment of single Vehicles to the Operator. These assignments are written to an Operator Card, and when presented to a Vehicle Interface, it is determined if there is a match between the Operator Card and the Authorization Group to which a Vehicle belongs (or a match to the Vehicle itself in the case of Single Vehicle assignments). 1. Select the Employees tab. 2. Select the desired Employee from the grid. 3. Assign Authorization Groups to the Operator. Apr/08 38 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual a. Click the Employees | Assign Authorization Groups tab. b. Click the [Add] button to open the Assign Authorization Group window. c. Select an Authorization Group from the grid. d. Click the [OK] button to save the addition. e. HINT: Double-click an Authorization Group to save a step!

4. Repeat until all Authorization Groups for the Operator are shown on the Employees | Assign Authorization Groups tab. 5. Assign Single Vehicles to the Operator where Authorization Group assignments do not apply (for example, to keep an Operator-in-training off new vehicles). a. Click the Employees | Assign Single Vehicles tab. Doc #RF1 Rev.9 39 Apr/08 G FORCE PLUS RF Instruction Manual b. Click the [Add] button to open the Assign Single Vehicles window. c. Select a Vehicle from the grid. d. Click the [OK] button to save the addition. e. HINT: Double-click a Vehicle to save a step!

6. Repeat until all Vehicles for the Operator are shown on the Employees | Assign Single Vehicles tab. 7. Delete Authorization Group or Single Vehicle assignments by using the [Delete] button on the Assign Authorization Groups and Assign Single Vehicles windows. Edit an Employee 1. Select the Employees tab. 2. Change the Employees general details if required. NOTE!

Recertification Date and vehicle access rule changes for Operators require the Employees Operator Card to be updated. a. Select the Employee you want to edit from the grid. b. Click the [Edit] button to open the Edit Employee window. c. HINT: Double-click an Employee from the grid to save a step!

d. Change the desired field. e. Click the [OK] button to save the changes. 3. Change the Employees Authorization Group assignments if required. a. Select the Employee you want to edit from the grid. b. Select the Employees | Assign Authorization Groups tab. c. Click the [Add] or [Delete] button to add or delete Authorization Groups until the Employees

| Assign Authorization Groups tab shows the desired Authorization Group assignments. 4. Change the Employees single Vehicle assignments if required. a. Select the Employee you want to edit from the grid. b. Select the Employees | Assign Single Vehicles tab. c. Click the [Add] or [Delete] button to add or delete Vehicles until the Employees | Assign Single Vehicles tab shows the desired Vehicle assignments. 5. Update the Employees Operator Card if required (see CARD ASSIGNMENT). Transceivers Data is communicated from an RF Vehicle Monitor-equipped Vehicle to the Fleet Manager Software by way of a network of RF Transceivers. The RF Host Transceiver is physically connected to the PC running the Fleet Manager Software and other RF Transceivers (Zone Transceivers) are each placed within range of the Host Transceiver. While the Fleet Manager Software automatically detects the presence of the RF Transceivers once the Host Transceiver is connected to the PC, their identification within the Software can be customized for display on the Fleet Status tab if desired. Apr/08 40 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual 1. Select Setup | Zone Description from the menu to open the Zone Description Entry window. The Zone Description defaults are Zone # 0, Zone # 1, Zone # 2, etc. 2. Click on the desired Description to highlight the text. 3. Rename the Zone Description to match the physical location of the selected Zone Transceiver. Each Zone Transceiver is labeled with its factory-assigned Zone Number. 4. Click the [OK] button to save the changes. 5. It is recommended to name the Host Transceiver (Zone # 0) as Host. 6. The new Description will be used to identify the Last Zone for each Vehicle on the Fleet Status tab. CARD ASSIGNMENT After Employees are entered in the Fleet Manager Software, they are assigned Cards that are read by the Vehicle Interface of each Vehicle. Cards are assigned to each Employee based on the role of the Employee. An Employee may require more than one Card:

Employees operating Vehicles for the purpose of materials handling Operator Card

Employees responsible for investigating Impact or Hot Card alarms Supervisor Card

Employees responsible for Vehicle and battery maintenance Lockout and Unlock Cards Employees who will be assigned Operator Cards must have vehicle access rules defined. NOTE!

Set a Card Expiry Date Doc #RF1 Rev.9 41 Apr/08 G FORCE PLUS RF Instruction Manual There are two ways to determine how a Card can expire:

By enforcing an Employees Recertification Date. This date applies only to Operator Cards.

By setting a Cards Expiry Date (see below). This is done at the time of Card assignment and can apply to all Card types. For example, it can be used for Operator Cards assigned to temporary employees or for Supervisor Cards to ensure timely Impact Event data collection in a G FORCE PLUS system. Apr/08 42 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual Assign a Card Follow steps 2 to 9 for initial Card assignment, as well as for updating Cards or reassigning them to new Employees. 1. Select the Cards tab. 2. Place a Card on the Software Interface. 3. Click the [Write] button to open the Write to Card window. The Software recognizes and displays the Card serial number and type, and the Employee if the Card is being updated. 4. Enter a Card Expiry Date if required (for example, for temporary Employees). Setting a Cards Expiry Date renders it unusable on or after that date. This applies to all Card types. a. Check the Enforce checkbox. b. Click the [

c. Click the [OK] button to close the Select Date window.

] button (Calendar) to select the date. 5. Select the Employee to assign the Card to. a. Click the [Link To] button to open the Select Employee window. Doc #RF1 Rev.9 43 Apr/08 G FORCE PLUS RF Instruction Manual b. Select an Employee from the grid. c. Click the [OK] button to save the change. d. HINT: Double-click an Employee to save a step!

6. Click the [Program Card] button. The mouse-pointer will turn into an hourglass (

details are being written to the Card.

) while the 7. Click the [OK] button to close the window that indicates the Card has been updated. 8. Remove the Card from the Software Interface and give it to the Employee. Dont throw a Card away if an Employee quits. Reuse it by linking a new Employee to it. NOTE!

VEHICLE MONITOR Each Vehicle that is added to the Fleet Manager Software is assigned a system-defined identification number

(ID). This ID is different than the company-assigned identification number (Vehicle No). This ID uniquely identifies the Vehicle within the system and must be programmed to the Vehicle Monitor to draw a connection between it and its entry in the Software. In addition, settings for each Vehicle are maintained in the Software. These settings determine a Vehicles unique behavior and must also be programmed from the Software to the Vehicle Monitor. The Data Logger is used for both these programming tasks. Initialize a Vehicle Monitor The first time a Vehicle Monitor is installed on a Vehicle, it needs to be initialized. This is when both the Vehicle ID and settings from the Software are programmed. The Data Logger can initialize up to 9 (nine) Vehicle Monitors at a time; it has 9 (nine) memory slots for Vehicle IDs and 9 (nine) memory slots for Vehicle settings. 1. Get the Vehicle ID for the selected Vehicle. a. Press {Enter} on the Data Logger to start it. b. Press {2} when the Data Logger displays Action?(1-9). The Data Logger will display Action?(1-9) Get Vehicle ID c. Press {Enter} to accept the choice. The Data Logger will display Select Slot:

d. Press {1} to select slot #1. The Data Logger will display Select Slot: 1 Free e. Press {Enter} to accept the choice. The Data Logger will display Select Slot: 1 Slot 1 Ready Apr/08 44 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual f. Present the Data Logger to the Software Interface. g. Select the desired Vehicle from the Vehicles tab of the Fleet Manager Software and click the

[Veh ID] button. The status bar at the bottom left of the Software will provide progress information (Programming vehicle id). When it finishes, the Data Logger will display All Data Saved. h. This window will appear. If you wish to confirm the ID was programmed, on the Data Logger press {Cancel}, then press {5}, {Enter}, {1}, {Enter} and present the Data Logger to the Software Interface, then click the [Yes] button. To skip this step, press [No]

i. If you chose to confirm the ID, this window will appear. The Data Logger will display All Data Progd. j. Remove the Data Logger from the Software Interface and press {Cancel}. The Data Logger will display Action?(1-9) 2. Record the memory slot used for the selected Vehicle. 3. Get the Vehicle settings for the selected Vehicle. a. Press {Enter} to start the Data Logger. b. Press {3} when the Data Logger displays Action?(1-9). The Data Logger will display Action?(1-9) Get Veh Settings Doc #RF1 Rev.9 45 Apr/08 G FORCE PLUS RF Instruction Manual c. Press {Enter} to accept the choice. The Data Logger will display Select Slot:

d. Press {1} to select slot #1. The Data Logger will display Select Slot: 1 Free e. Press {Enter} to accept the choice. The Data Logger will display Select Slot: 1 Slot 1 Ready f. Present the Data Logger to the Software Interface. g. Select the same Vehicle from the Vehicle tab of the Fleet Manager Software and click the [Veh Settings] button. The status bar at the bottom left of the Software will provide progress information (Programming vehicle parameters etc). h. When it is complete, this window will appear. If you wish to confirm the Settings were programmed, on the Data Logger press {Cancel}, then press {6}, {Enter}, {1}, {Enter} and present the Data Logger to the Software Interface, then click the [Yes] button. To skip this step, click the [No] button. i. If you chose to confirm the settings, this window will appear. Click the [OK] button to confirm completion. j. Remove the Data Logger from the Software Interface and press {Cancel}. The Data Logger will display Action?(1-9) 4. Repeat steps 1 to 3 for up to 8 (eight) more Vehicles, working through memory slots 2 to 9 and recording the memory slot used for each Vehicle. 5. Place the Vehicle from memory slot #1 into Maintenance Lockout. 6. Program the Vehicle ID to the Vehicle Monitor. a. Press {Enter} to start the Data Logger. b. Press {5} when the Data Logger displays Action?(1-9). The Data Logger will display Action?(1-9) Prog Veh ID c. Press {Enter} to accept the choice. The Data Logger will display Select Slot:

d. Press {1} to select slot #1. The Data Logger will display Select Slot: 1 Has Data e. Press {Enter} to accept the choice. The Data Logger will display Select Slot: 1 Ready f. Present the Data Logger to the Vehicle Interface. g. h. Remove the Data Logger from the Vehicle Interface. The Vehicle Interface will display Listen for a sequence of three quick beeps to indicate the interaction is complete. VEHICLE ID UPDATED. i. Press {Cancel} on the Data Logger. The Data Logger will display Action?(1-9). 7. Program the Vehicle settings to the Vehicle Monitor. a. Press {Enter} to start the Data Logger. Apr/08 46 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual b. Press {6} when the Data Logger displays Action?(1-9). The Data Logger will display Action?(1-9) Prog Veh Settngs c. Press {Enter} to accept the choice. The Data Logger will display Select Slot:

d. Press {1} to select slot #1. The Data Logger will display Select Slot: 1 Has Data e. Press {Enter} to accept the choice. The Data Logger will display Select Slot: 1 Ready f. Present the Data Logger to the Vehicle Interface. g. The Data Logger will display Progging Data: and then 33%, 66%, and All Data Progd. h. Listen for a sequence of three quick beeps to indicate the interaction is complete. i. Remove the Data Logger from the Vehicle Interface. The Vehicle Interface will display PROGRAMMING SETTINGS COMPLETE j. Press {Cancel} on the Data Logger. The Data Logger will display Action?(1-9). 8. Remove the selected Vehicle Monitor from Maintenance Lockout. 9. Repeat steps 5 to 8 for the remaining Vehicles, matching the recorded Vehicles and memory slots. Doc #RF1 Rev.9 47 Apr/08 G FORCE PLUS RF Instruction Manual NOTE!

many Vehicle Monitors may require updating. When changes are made to System Settings and Authorization Groups, all or Update Vehicle Monitor Settings Each time there is a change to the Vehicle settings in the Fleet Manager Software, the Data Logger must be used to update, or reprogram, the Vehicle Monitor settings of the affected Vehicle(s). 1. Program the Vehicle settings for the selected Vehicle to the Data Logger. 2. Record the memory slot for the selected Vehicle. 3. If required, repeat steps 1 and 2 for up to 8 (eight) more Vehicles. 4. Place the selected Vehicle Monitor into Maintenance Lockout. 5. Reprogram the Vehicle settings of the Vehicle Monitor for the selected Vehicle. 6. Remove the selected Vehicle Monitor from Maintenance Lockout. 7. If required, repeat steps 4 to 6 for the remaining Vehicles. Apr/08 48 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual VEHICLE OPERATION The sections below describe the various states, conditions and operating requirements of a Vehicle equipped with a Vehicle Monitor. VEHICLE STARTUP 1. Turn the Vehicle ignition on. 2. If the Vehicle requires a Diagnostic Delay (setting from the Vehicles Authorization Group), the Vehicle Interface will display VEHICLE SYSTEM CHECK PLS WAIT... 3. The Vehicle Interface will display OPERATOR LOGIN PRESENT CARD after the expiry of the Diagnostic Delay. OPERATOR LOGIN 1. Present a valid Operator Card to the Vehicle Interface when it displays OPERATOR LOGIN PRESENT CARD. This message will alternate with BATTERY (STATE OF CHARGE) if the Vehicles Authorization Group settings require Battery Monitoring. 2. If no Operator Card is presented within three seconds, the Vehicle Interface buzzer will sound, as will the horn if programmed to do so. 3. The Vehicle Interface will indicate a Card has been validated with a single beep, or by stopping the sounding buzzer (and horn). 4. Remove the Card from the Vehicle Interface. It will display LOGIN APPROVED. LOGIN APPROVED CARD EXPIRY SOON will display if the System Settings indicate a Card Expiration Warning is required. Messages other than LOGIN APPROVED indicate why a Card could not be validated. The Vehicle Interface reverts to OPERATOR LOGIN PRESENT CARD after five seconds. LOGIN DECLINED CARD INVALID Not an Operator or Lockout Card Doc #RF1 Rev.9 49 Apr/08 LOGIN DECLINED CARD EXPIRED G FORCE PLUS RF Instruction Manual Expired Operator or Lockout Card, or Operator Card with an expired Recertification Date LOGIN DELINED NOT AUTHORIZED Operator Card with wrong Authorization Group or Single Vehicle assignments, or unassigned Operator Card VEHICLE INSPECTION 1. Press {Yes} on the Vehicle Interface when it displays VEH INSPECTION YES TO START The Vehicle Interface will display the first item on the list as defined in the Authorization Group for the Vehicle. The Vehicle Interface will revert to OPERATOR LOGIN PRESENT CARD if {No} or

{Cancel} is pressed. 2. Conduct the necessary test (i.e. visual inspection or operation of controls) to determine if the item should pass or fail. 3. Press {Pass} on the Vehicle Interface to indicate the item has passed. The Vehicle Interface will display the next item on the list as defined in the Authorization Group for the Vehicle. Repeat steps 2 and 3 until the Vehicle Interface displays VEH INSPECTION COMPLETE, PASSED, OR 4. Press {Fail} on the Vehicle Interface to indicate the item has failed. The Vehicle Interface will display VEH INSPECTION FAILURE? YES/NO 5. Press {Yes} to confirm the failure of the Vehicle Inspection. The Vehicle Interface will display MAINT LOCK OUT YYYY/MM/DD HH:MM to indicate it is in Maintenance Lockout, OR 6. Press {No} to cancel the failure of the Vehicle Inspection. The Vehicle Interface will display the item in question again and wait for a {Pass} or {Fail} key press. 7. The Vehicle Interface will revert to OPERATOR LOGIN PRESENT CARD if {Cancel} is pressed in response to any Vehicle Inspection item. 8. The Vehicle Interface will revert to OPERATOR LOGIN PRESENT CARD if there is no keypad response from the Operator within the period of time determined by the Vehicle Inspection Inactivity Timer under the System Settings. OPERATING 1. A Vehicle enters Operating state after a Passed Vehicle Inspection, or after a successful Operator Login if no Vehicle Inspection was required. The Vehicle Interface will display OPERATING MODE. This message will alternate with BATTERY (STATE OF CHARGE) if the Authorization Group of the Vehicle requires Battery Monitoring. 2. Key-off the Vehicle to end the Login session for the current Operator. Apr/08 50 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual 3. A new Operator must restart the Vehicle in order to have his/her Operator Card validated in the Operator Login state. IMPACT 1. If a threshold-exceeding Impact is detected, the Vehicle enters Impact state. a. The Vehicle Interface buzzer will sound (1 second every 2 seconds), or b. The Vehicle Interface buzzer and horn will sound as programmed under System Settings, and c. Programmed Impact behavior (i.e. lift interrupt, etc.) will exhibit, and d. The Vehicle Interface will display (TYPE) IMPACT! CONTACT SUPERVSR, where (TYPE) is SOFT or HARD. 2. Present a valid Supervisor Card to the Vehicle Interface and hold it until the Vehicle Interface beeps solidly. 3. Remove the Card from the Vehicle Interface. It will display OPERATOR LOGIN PRESENT CARD. 4. A Vehicle keyed off in Impact state will revert to Impact state when it is keyed on. HOT CARD 1. If a Hot Card is detected during the Operator Login, the Vehicle enters Hot Card state. a. The Vehicle Interface buzzer will sound, or b. The Vehicle Interface buzzer and horn will sound as programmed under System Settings, and c. Programmed Hot Card behavior (i.e. lift interrupt, etc.) will exhibit, and d. The Vehicle Interface will display HOT CARD! CONTACT SUPERVSR. 2. Present a valid Supervisor Card to the Vehicle Interface and hold it until the Vehicle Interface stops sounding. 3. Remove the Card from the Vehicle Interface. It will display OPERATOR LOGIN PRESENT CARD. A Vehicle keyed off in Hot Card state will revert to Hot Card state when it is keyed on. 4. Doc #RF1 Rev.9 51 Apr/08 G FORCE PLUS RF Instruction Manual BATTERY MONITORING Batteries are monitored for Vehicles belonging to Authorization Groups where Battery Monitoring is required. Criteria for Battery Monitoring are based on System Settings (Horn Patterns and Fault Thresholds), Authorization Group settings (Thresholds, Interrupts/Alarms and Interrupt/Alarm Delays), and Vehicle settings (Nominal Voltage: 12v, 24v, 36v, 48v) Apr/08 52 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual Based on the settings, the Vehicle Monitor measures the voltage of the Vehicles battery and determines which of four battery states the Vehicle Interface displays. Contact Technical Assistance at BMI Technologies Inc. at 1-800-563-8867 for assistance in determining optimal Battery settings for each Authorization Group. NOTE!

DO NOT CHARGE Charging in the Do Not Charge state increases water consumption, wastes energy, and reduces battery life. When the battery meets the criteria for Do Not Charge, the Vehicle Interface displays BATTERY DO NOT CHARGE and the Battery Charge LED is green. OK TO CHARGE Charging in the Ok To Charge state produces good lifetime battery capacity. When the battery meets the criteria for OK To Charge, the Vehicle Interface displays BATTERY OK TO CHARGE and the Battery Charge LED is amber. Audible alarms for the OK To Charge state are defined in the System Settings and include:

No alarm for OK To Charge, or

Vehicle Interface buzzer only (-second every 60 seconds), or

Vehicle Interface buzzer and horn (alarm pattern as determined by System Settings) MUST CHARGE Charging in the Must Charge state produces maximum lifetime battery capacity, the greatest number of shifts per charge, and the lowest per ampere charging costs. When the battery meets the criteria for Must Charge, the Vehicle Interface displays BATTERY MUST CHARGE! and the Battery Charge LED flashes red. The buzzer sounds for 2 seconds every 30 seconds. Audible alarms for the Must Charge state are defined in the System Settings and include:

Vehicle Interface buzzer only (2 seconds every 15 seconds), or

Vehicle Interface buzzer and horn (alarm pattern as determined by System Settings) Vehicle behavior for the Must Charge state is defined under Authorization Group settings and includes:

No specific behavior, or

Delayed lift interrupt and/or secondary alarm (delay as determined by Authorization Group settings) Immediate lift interrupt and/or secondary alarm, or Doc #RF1 Rev.9 53 Apr/08 G FORCE PLUS RF Instruction Manual NOTE!

to exhibit programmed behavior. Vehicle Monitor wiring must complement Vehicle settings BATTERY FAULT The Battery Fault state alerts an Operator to a battery problem. Minor battery problems such as cell failure, a bad inter cell connector, a broken battery post, and low water are detected before they become a major repair expense. When the battery meets the criteria for Battery Fault, the Vehicle Interface displays BATTERY FAULT OVER/UNDER VOLT. and the Battery Fault LED is red. Audible alarms for the Battery Fault state are defined in the System Settings and include:

Vehicle Interface buzzer only (1 second every 3 seconds), or

Vehicle Interface buzzer and horn (alarm pattern as determined by System Settings) Vehicle behavior for the Battery Fault state is defined under Authorization Group settings and includes:

No specific behavior, or

Delayed lift interrupt and/or secondary alarm (delay as determined by Authorization Group settings) Immediate lift interrupt and/or secondary alarm, or Apr/08 NOTE!

Vehicle Monitor wiring must complement Vehicle settings to exhibit programmed behavior. Clear a Battery Fault 1. Place the Vehicle into Maintenance Lockout. 2. Disconnect the Vehicle battery. 3. Correct the battery problem or replace the battery. 4. Reconnect the Vehicle battery. 5. Remove the Vehicle from Maintenance Lockout (see Remove a Vehicle from Lockout). 6. If the Battery Fault alarm recurs, the further corrective steps. A Battery Fault will occur when the Nominal Battery Voltage in Vehicle Settings does not match the actual nominal battery voltage of the Vehicle. NOTE!

54 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual VEHICLE MAINTENANCE This section on Vehicle Maintenance explains Maintenance Lockout as well as how to schedule Vehicle Preventative Maintenance requirements. MAINTENANCE LOCKOUT Maintenance Lockout is one of eight possible Vehicle states. A Vehicles Maintenance Lockout behavior is defined on the Settings tab of the Authorization Group of the Vehicle; that is, are the Lift Interrupt and Secondary Alarm fields checked for Maintenance Lockout, and are the blue and purple wires correctly hooked up?

There are three ways that a Vehicle can enter Maintenance Lockout state:

When an Operator fails a Vehicle Inspection

When a Vehicles scheduled PM is past due (the System Settings for this must also be checked)

When a Lockout Card is presented in Operator Login state Why Lockout a Vehicle?

To reprogram a Vehicles settings, it must be in Maintenance Lockout

To collect Event data with a Data Logger, a Vehicle must be in Maintenance Lockout

To conduct scheduled Preventative Maintenance, a Vehicle must be in Maintenance Lockout

To make a Vehicle unavailable for service, it can be placed into Maintenance Lockout Lockout a Vehicle Manually 1. Turn the Vehicle ignition on. 2. Present a Lockout Card to the Vehicle Interface when it displays OPERATOR LOGIN PRESENT CARD 3. Remove the Card after the beep. The Vehicle Interface will display MAINT LOCK OUT YYYY/MM/DD HH:MM 4. Present the Lockout Card a second time to override the Maintenance Lockout behavior. After key-

off, the programmed Maintenance Lockout behavior will again take effect. Doc #RF1 Rev.9 55 Apr/08 G FORCE PLUS RF Instruction Manual Override Maintenance Lockout Behavior 1. Present a Lockout Card to the Vehicle Interface when it displays MAINT LOCK OUT YYYY/MM/DD HH:MM. 2. Remove the Card after the beep. The Vehicle Interface will display HOURMETER XXXXXH PM DUE IN: XXXXXH. 3. Programmed Maintenance Lockout behavior (i.e. lift interrupt, etc.) will no longer exhibit. 4. After key-off, the programmed Maintenance Lockout behavior will again take effect. Remove a Vehicle from Lockout 1. Turn the Vehicle ignition on. 2. Present an Unlock Card to the Vehicle Interface when it displays MAINT LOCK OUT YYYY/MM/DD HH:MM. 3. Remove the Card after the beep. The Vehicle Interface will display SCHEDULED PM COMPLETE? YES/NO. 4. Press {No} on the Vehicle Interface unless the Lockout was to conduct scheduled PM. The Vehicle Interface will display OPERATOR LOGIN PRESENT CARD. MAINTENANCE WORK ORDERS It is possible to keep track of Vehicle maintenance by entering Maintenance Work Orders into the Software. The reason for each Work Order is categorized as Impact, Scheduled PM, Failed Inspection or Other. This allows the Software to report maintenance costs by these reasons. Add a Work Order 1. Select the Vehicles tab. 2. Highlight (click) the Vehicle you want to add a Work Order for. 3. Click the Maintenance Work Orders tab at the bottom of the Vehicles tab. 4. Click the [Add] button to open the Add Maintenance Work Order window. 5. Complete the fields on the Work Order as per the field descriptions below. Reference No Reason Service Date Service Hours Enter a Work Order number, or enter the reference number from the paper copy of the shop Work Order. Select a reason the work was done: (1) Impact, (2) Scheduled PM,

(3) Failed Inspection, (4) Other.

] button (Calendar) to select the date of the Work Click the [

Order. Enter the Hour Meter reading of the Vehicle at the time the work was completed. Apr/08 56 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual Impact Date and Employee Service Technician Costing Parts Description Comment If the Work Order reason is Impact or Failed Inspection, click the

[Link To] button to select the event that caused the work to be completed. Click the [Link To] button to select the Service Technician who completed the work. Enter the Parts and Labor Costs of the work completed. Enter a description of the Parts used to complete the work. Enter a Comment. 6. Click the [OK] button to save the changes. Edit a Work Order 1. Select the Vehicles tab. 2. Highlight (click) the Vehicle you want to add a Work Order for. 3. Click the Maintenance Work Orders tab at the bottom of the Vehicles tab. 4. Highlight (click) the Work Order you want to edit. 5. Click the [Edit] button to open the Edit Maintenance Work Order window. 6. HINT: Double-click a Work Order from the grid to save a step!

7. Edit the fields as required. 8. Click the [OK] button to save the changes. PREVENTATIVE MAINTENANCE Vehicle Monitors can be scheduled to advise when regular Preventative Maintenance checks are required. The Preventative Maintenance settings for each Authorization Group determine how often the checks are required and how time is calculated (i.e. Login, Motion) for all Vehicles belonging to the Authorization Group. In the example above, when a Vehicle is initialized, its first scheduled Preventative Maintenance will be after 250 hours of Login time. After that, Preventative Maintenance checks are scheduled for 250 hours from the Current Hour Meter reading. For example, if the PM is completed at 262 hours, the next PM will be required at 512 hours. PM Due Notification The Preventative Maintenance System Settings determine if there is a warning that Preventative Maintenance is due soon, as well as Vehicle behavior once Preventative Maintenance is due. These settings apply to all Vehicles in the system. Doc #RF1 Rev.9 57 Apr/08 G FORCE PLUS RF Instruction Manual In the example above, when Vehicle PMs are due within 24 hours (of Login or Motion time), the Vehicle Interface displays OPERATOR LOGIN PM DUE SOON during the Operator Login and OPERATING MODE PM DUE SOON during Operating mode. When PMs become due after 24 hours, the Vehicle Interface displays OPERATOR LOGIN PM DUE NOW during the Operator Login and OPERATING MODE PM DUE NOW during Operating mode. If the Automatic Maintenance Lockout On Past Due checkbox is checked, Vehicles enter Maintenance Lockout at the next key-on after scheduled Preventative Maintenance is due. The Vehicle Interface displays MAINT LOCK OUT YYYY/MM/DD HH:MM and the programmed Maintenance Lockout behavior exhibits (i.e. lift interrupt, etc.). If the Automatic Maintenance Lockout On Past Due checkbox is not checked, the Vehicle will remain operable. Conduct Preventative Maintenance Follow these steps for Preventative Maintenance to ensure proper record keeping in the Software:

1. Place the Vehicle into Maintenance Lockout. 2. Conduct the necessary Preventative Maintenance. 3. Remove the Vehicle from Maintenance Lockout as follows:

a. Turn the Vehicle ignition on. b. Present an Unlock Card to the Vehicle Interface when it displays MAINT LOCK OUT YYYY/MM/DD HH:MM. c. Remove the Card after the beep. The Vehicle Interface will display SCHEDULED PM COMPLETE? YES/NO. d. Press {Yes} on the Vehicle Interface to schedule the next Preventative Maintenance. The Vehicle Interface will display OPERATOR LOGIN PRESENT CARD. 4. Complete a Maintenance Work Order with Scheduled PM selected as the reason. 58 Doc #RF1 Rev.9 Apr/08 DRAFT G FORCE PLUS RF Instruction Manual SYSTEM DATA The diagram below is a type of flowchart that shows where system data is collected. A Vehicle is always in one vehicle state (or mode of operation) and changes to a different state when an Event occurs. For example, when an Operator fails a vehicle inspection (the Event), the Vehicle state changes from Vehicle Inspection (state #1) to Maintenance Lockout (state #2). A Vehicle Monitor collects information about the Event (in this case, about the Failed Inspection) and transmits it to the Fleet Manager Software via RF communications. begin at the circle at the bottom labeled VEHICLE: POWER OFF. To read the diagram, NOTE!

EVENTS The following information is collected about each Event:

Login Passed Inspection Failed Inspection Impact Battery Operator, date/time of login, duration of login Operator, date/time of completion, passed items Operator, date/time of failure, passed items, failed item Operator, date/time of Impact, Impact type and threshold, Supervisor Operator, date/time of Battery Event, Battery state Doc #RF1 Rev.9 59 Apr/08 G FORCE PLUS RF Instruction Manual Employee, Maintenance Event type (Lockout or Unlock), date/time of Lockout or Unlock Owner of Hot Card, date/time of Hot Card use, Supervisor Maintenance Hot Card Events Tab The Events tab is updated each time a new Event is received by the Software. Each Event is added to the existing list of Events displayed in the Events tab lower tabs: Login, Impact, Passed Inspection, Failed Inspection, Battery, Maintenance, Hot Card. The default order is in descending date/time order (newest Event at the top of the tab). Events in each tab can be resorted by clicking on the desired column heading of the title bar, depending on the sort order desired. Login tab:

Impact tab:

Passed Inspection tab:

Failed Inspection tab:

Battery tab:

Maintenance tab:

Hot Card tab:

Fleet Status Tab The Fleet Status tab is a near-real time listing of all active Vehicles (

in a fleet. As the Software receives each Event, the Fleet Status tab is updated to reflect the most up-to-

date information about each Vehicle in the fleet. in Vehicle Settings) COLLECT DATA FROM A VEHICLE MANUALLY In the event of an RF communications failure, the Data Logger is used as a backup means of data collection. 1. Place the Vehicle into Maintenance Lockout. 2. Press {Enter} to start the Data Logger. Apr/08 60 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual 3. Press {4} when the Data Logger displays Action?(1-9). The Data Logger will display Action?(1-9) Events from Veh 4. Press {Enter} to accept the choice. The Data Logger will display Ready for Events XXXX/1500 5. Present the Data Logger to the Vehicle Interface. 6. Listen for a sequence of three quick beeps to indicate the interaction is complete. 7. Remove the Data Logger from the Vehicle Interface. The Vehicle Interface will display MAINT LOCK OUT YYYY/MM/DD HH:MM 8. Press {Cancel} on the Data Logger. The Data Logger will display Action?(1-9) 9. Remove the Vehicle from Maintenance Lockout. If the Data Logger is removed from the Vehicle Interface too soon, to begin data collection again. No data has been lost. six quick beeps will sound. Return the Data Logger to the Vehicle Interface NOTE!

DOWNLOAD DATA TO THE SOFTWARE MANUALLY 1. Press {Enter} to start the Data Logger. 2. Press {1} when the Data Logger displays Action?(1-9). The Data Logger will display Action?(1-9) Events to PC 3. Press {Enter} to accept the choice. The Data Logger will display Ready for PC 4. Present the Data Logger to the Software Interface. 5. Start the Fleet Manager Software (optionally select the Events tab). 6. Select Download | Events | Data Logger from the menu. The status bar at the bottom left of the Software will provide progress information. 7. Click the [OK] button to confirm completion. 8. Remove the Data Logger from the Software Interface. The Data Logger will display No Events!

9. Press {Cancel} on the Data Logger. The Data Logger will display Action?(1-9) Doc #RF1 Rev.9 61 Apr/08 G FORCE PLUS RF Instruction Manual ADD A COMMENT ABOUT AN IMPACT A Supervisors comments about an Impact can be added to the Software. The comments are included on the Impact Reports. 1. Select the Events | Impact tab. 2. Highlight (click) the Impact you want to add a Comment for. 3. Click the [Impact Comment] button to open the Impact Comment window. 4. Enter the comment in the Comment field to a maximum of 255 characters. The Software will not allow entry of more than 255 characters. 5. Click the [OK] button to save the changes. 6. To edit an Impact Comment, repeat steps 2 to 5, making changes to the text as required. Apr/08 62 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual REPORTS The Software provides several useful reports that can be filtered, using a Report Selection window, to display ranges of data and dates. Clicking the [

selection made.

] button (Ellipses) opens a window that filters a report by the one Most reports are accessible from the Reports menu. ORGANIZATION GROUPS Organization Groups are optional, but if used, there is no limit to their use. Organization Groups are for additional classification of Employees and Vehicles to provide greater report filtering (i.e. they do not limit Operator access to Vehicles like Authorization Groups do). The filtering selected in the Report Selection window below will generate an Impact Report ordered by Employee for impacts between December 1 and December 31, 2005. It will only include impacts for Employees belonging to the Probation Organization Group. Doc #RF1 Rev.9 63 Apr/08 G FORCE PLUS RF Instruction Manual Add an Organization Group 1. Select the Organization Groups tab. 2. Click the [Add] button to open the Add Organization Group window. 3. Enter an Organization Group description in the Description field. 4. Click the [OK] button to save the change. The added Group will be displayed in the Organization Groups tab. Delete an Organization Group 1. Select the Organization Groups tab. 2. Select the Organization Group you want to delete from the grid. 3. Click the [Delete] button to open the Confirm window. 4. Click the [Yes] button to confirm the deletion of the Organization Group. The deleted Group will be removed from the Organization Groups tab. Apr/08 64 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual Assign an Organization Group After the desired Organization Groups are created, Employees and/or Vehicles are assigned the Organization Groups. 1. Select the Employees or Vehicles tab, as required. 2. Select the desired Employee or Vehicle from the grid. 3. Click the Assign Organization Groups tab. 4. Assign Organization Groups to the Employee or Vehicle. a. Click the [Add] button to open the Assign Organization Group window. b. Select an Organization Group from the grid. c. Click the [OK] button to save the addition. d. HINT: Double-click an Organization Group to save a step!

e. Repeat steps a. to d. until all Organization Groups for the Employee or Vehicle are shown in the Assign Organization Groups tab. 5. Repeat steps 2 to 4 until all Organization Groups assignments for Employees or Vehicles are done. Organization Group Examples

Create a Probation group to compare Impact or Productivity Reports for all Employees and for Probation Employees

Create a Night Shift group to compare Impact or Productivity Reports for all Employees and for Night Shift Employees

Create an Outside group to compare Impact or Productivity Reports for all Vehicles and for Outside Vehicles Doc #RF1 Rev.9 65 Apr/08 G FORCE PLUS RF Instruction Manual SAMPLE REPORTS The following reports are available in the Software:

Vehicle Inspection Reports 1. Select the Events tab. 2. Select the Passed Inspection or Failed Inspection tab at the bottom of the Events tab. 3. Double-click the desired Inspection Event to generate the report in a Print Preview window. 4. Click the [

] button (Print) to print the report or click [Close]. Apr/08 66 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual Impact Reports There are four Impact Reports to choose from, ordered by Employee, Vehicle, Supervisor or Shift. Login History Reports There are two Login History Reports to choose from, ordered by Employee or Vehicle. The reports include both Login and Impact details. Doc #RF1 Rev.9 67 Apr/08 G FORCE PLUS RF Instruction Manual Productivity Reports There are two Productivity Reports to choose from, ordered by Employee or Vehicle. The reports include totals only of Login data for each Employee or Vehicle. An explanation of Productivity Report columns:

Login Duration Motion Detected Vehicle/Employee Utilization %

The total login time (by Vehicle or Employee depending on the chosen report) within the selected date range The total motion time (by Vehicle or Employee depending on the chosen report) as determined by the Vehicle Monitor white wire input within the selected date range Login Duration as a percentage of available hours as entered in the Report Selection window. (Vehicle/Employee Utilization) Hours entered should be the total number of hours the resource is available for use (for example, enter 8 hours for a single shift or 24 hours for a single day of three shifts or 112 hours for a full week of two shifts or 168 hours for a full week of three shifts, etc.) Motion %

Apr/08 Motion Detected as a percentage of Login Duration. 68 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual Maintenance Reports There are three Maintenance reports to choose from. The Technician Maintenance and Vehicle Maintenance Reports include Work Order details for one selected Technician or Vehicle over a selected date range. The Vehicle Maintenance Summary includes a total only of Work Orders for selected Vehicles over a selected date range. Fleet Summary Report The Fleet Summary Report is a summary listing of selected Vehicles. Doc #RF1 Rev.9 69 Apr/08 G FORCE PLUS RF Instruction Manual Card Status Report The Card Status Report is a summary listing of all Cards in ascending Recertification Date order. EXPORTING REPORT DATA Any report data can be exported to a .CSV file for use outside the Software (i.e. in Microsoft Excel). 1. Generate the desired report in the Print Preview window. 2. Click the [

] button (Save Report) to open the Save report window. 3. Select the desired file destination from the Save in: field. 4. Enter a meaningful file name in the File name: field. 5. Select Comma Separated (*.CSV) from the Save as type: field. 6. Click the [Save] button to save the file to the chosen location. Apr/08 70 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual ADDITIONAL SYSTEM FEATURES PASSWORD While a password is not required, it is recommended to prevent unauthorized access to the Fleet Manager data. Password rules are as follows:

Case-sensitive, meaning goldfish, Goldfish, and GOLDFISH are three different passwords

Must be at least 6 characters long, and no more than 14 characters long

Allowable characters can be from the full keyboard set, including upper and lower case A-Z, 0-9, and special characters such as: !@#$%^&*()_+{}<>?

It is best to mix letters, numbers and characters

A space is also a valid character but cannot be the first or last position

Avoid easily cracked passwords like your name, telephone number, pets name, etc. Set the Password 1. Select Setup | Password from the menu. 2. Type the desired password in the New Password field (leave the Old Password field blank). 3. Retype the desired password in the Confirm Password field. 4. Click the [OK] button to save the change. Change the Password 1. Select Setup | Password from the menu. 2. Type the old password in the Old Password field. 3. Type the new password in the New Password field. 4. Retype the new password in the Confirm Password field. 5. Click the [OK] button to save the change. To remove the password, follow the step to change the password and leave the New Password and Confirm Password fields blank. NOTE!

Doc #RF1 Rev.9 71 Apr/08 G FORCE PLUS RF Instruction Manual Lost the Password?

1. Click the [Get Password] button on the Enter Password window. 2. Contact Technical Assistance at BMI Technologies Inc. at 1-800-563-8867 and provide the code from the Information window to retrieve your password. HOT CARDS Hot Cards are Cards that have been identified as being on the Hot Card List. A Card can be placed on the Hot Card List to prevent its use in the system. For example, a lost or stolen card should be placed on the Hot Card List. Each Vehicle Monitor stores the Hot Card List, and when a Hot Card is used, the Vehicle enters Hot Card state. The System Settings and the Authorization Group settings of the Vehicle determine the Vehicles behavior in Hot Card state. The Hot Card List can include up to 30 Cards and is maintained in the Fleet Manager Software. Each time there is a change to the Hot Card List, it is automatically updated on all Vehicle Monitors via RF communications. The Hot Card List includes all Cards that are flagged as Yes in the Hot Card column of the Cards tab. Apr/08 72 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual Maintain the Hot Card List 1. Select the Cards tab. 2. Select the Card to add to the Hot Card List. 3. Click the [Hot Card] button at the bottom of the tab. The field indicating if the Card is a Hot Card will change from No to Yes. 4. The RF communications will update the Hot Card list on each Vehicle. OTHER DATA LOGGER FUNCTIONS Clear Data (#9) This function is used to clear data from the Data Logger. This includes Vehicle ID and settings slots 1 to 9, and Events in memory. 1. Press {Enter} to start the Data Logger. 2. Press {9} when the Data Logger displays Action?(1-9). The Data Logger will display Action?(1-

9) Clear Data 3. Press {Enter} to accept the choice. The Data Logger will display Select Type:

4. Select the desired type of data to clear. a. Press {1} for Vehicle ID slots. The Data Logger will display Clear IDs? Enter to Proceed, or Doc #RF1 Rev.9 73 Apr/08 G FORCE PLUS RF Instruction Manual b. Press {2} for Vehicle setting slots. The Data Logger will display Clear Settings? Enter to Proceed, or c. Press {3} for Events. The Data Logger will display Clear Events? Enter to Proceed 5. Press {Enter} to confirm the selection. The Data Logger will display Clearing, followed by Memory Cleared, followed by Select Type:

6. Repeat steps 4 and 5 as required. 7. Press {Cancel} when done. The Data Logger will display Action?(1-9). Database Maintenance Setting up Backup 1. Click on Maintenance | Backup/Archive Options 2. This screen will appear. Automatic backups may be scheduled daily, weekly, or monthly and the location the data is backed up to can be changed. Schedules may be daily, weekly, or monthly. 3. To perform a backup on command, simply click the Backup Now button, then Ok. The backup filename will be the date it was performed (2008-04-01.bkp for example). 74 Doc #RF1 Rev.9 Apr/08 DRAFT G FORCE PLUS RF Instruction Manual Deleting Aged Records 1. Click Maintenance | Delete Aged Records. 2. This window will appear:

3. Choose which items you wish to remove by date, employee ID, or vehicle ID. 4. Choose the event types you want removed. 5. Click Delete, and this window will appear. Click Yes to have the items permanently removed from the database. Click No to cancel the operation. Doc #RF1 Rev.9 75 Apr/08 G FORCE PLUS RF Instruction Manual REFERENCE RECOMMENDED SETTINGS Battery Settings The recommended situation-specific Battery Fault settings are:

Setting High Fault Threshold (SGP) Low Fault Threshold (SGP) General 1650 780 The recommended situation-specific Battery Charge settings are:

Setting OK To Charge Threshold (SGP) OK To Charge Timer (minutes) Must Charge Threshold (SGP) Must Charge Timer (minutes) General 1200 45 1150 40 Freezer Only 1200 45 1160 40 NOTE!

contact Technical Assistance at For help adjusting Battery settings BMI Technologies Inc. at 1-800-563-8867. to reflect your companys charging policy, Impact Types A Hard Impact occurs when a Vehicle hits an immovable object such as a post or a Vehicle of the same or larger size. The Vehicle generally stops on impact and its energy is dissipated instantly. The energy from this type of impact is high in amplitude and short in duration (10 ms). A Soft Impact occurs when a Vehicle hits an object like product or racking. The Vehicle generally comes to a stop some distance after the impact, as it takes some time for its energy to dissipate. The energy from this type of impact is low in amplitude and long in duration (300 ms). This type of impact tends to be most damaging and most often causes an Impact alarm. Apr/08 76 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual DATA FIELD DEFINITIONS This section explains the settings that must be established in the Software. It is divided by major category:

System Settings, Authorization Groups, Vehicles, and Employees. Settings are listed in the order they appear in the Software. System Settings System Settings apply to all Vehicles in a fleet, and changes require all Vehicles to be reprogrammed with the Data Logger. Card Expiration Warning (days) Vehicle Inspection Interval (hours) When items 3) or 4) are selected for the Vehicle Inspection Vehicle Inspection Frequency Vehicle Inspection Inactivity Timer

(seconds) Preventative Maintenance Due Warning (hours) PM Automatic Maintenance Lockout on Past Due (if checked) Horn Patterns (On/Off) Battery High Fault Threshold (SGP) The Vehicle Interface displays CARD EXPIRY SOON with the LOGIN APPROVED message when a Cards Expiry Date or (enforced) Recertification Date is within this period of time. Choose one of five options for Vehicle Inspections:

1) Every Login 2) Every Operator Change 3) First Login Per Operator Per Interval (i.e. shift) 4) First Login Per Interval (i.e. shift) 5) No Vehicle Inspection Frequency, enter the shift length (i.e. 8, 12, or 24 hours). The Vehicle reverts to Operator Login (Vehicle Interface displays OPERATOR LOGIN PRESENT CARD) when there is no key-press within this period of time during the Vehicle Inspection. The Vehicle Interface displays PM DUE SOON when a Vehicles scheduled Preventative Maintenance is within this period of time. After the Preventative Maintenance is due, the Vehicle Interface displays PM DUE NOW. The Vehicle enters Maintenance Lockout (Vehicle Interface displays MAINTENANCE LOCKOUT) at the next key-on after scheduled Preventative Maintenance is due. Set unique horn patterns for each Vehicle state. An unchecked field indicates no horn will sound for the state. A value of 1 =

second, therefore when On=2 and Off=1200, the horn sounds for second every 5 minutes in that state. The Vehicle enters Battery Fault when a battery has a sustained level above this specific gravity point threshold. The Vehicle Interface displays BATTERY FAULT OVER/UNDER VOLT. and the red Battery Fault LED illuminates. Other interrupts and alarms will exhibit as programmed. To begin clearing this condition, the Vehicle must be placed into Maintenance Lockout. See RECOMMENDED SETTINGS. Doc #RF1 Rev.9 77 Apr/08 Battery Low Fault Threshold (SGP) G FORCE PLUS RF Instruction Manual The Vehicle enters Battery Fault when a battery has a sustained level below this specific gravity point threshold. The Vehicle Interface displays BATTERY FAULT OVER/UNDER VOLT. and the red Battery Fault LED illuminates. Other interrupts and alarms will exhibit as programmed. To begin clearing this condition, the Vehicle must be placed into Maintenance Lockout. See RECOMMENDED SETTINGS. Authorization Groups Authorization Group settings apply to all Vehicles in an Authorization Group, and changes require all Vehicles in the Authorization Group to be reprogrammed with the Data Logger. Impact Automatic Reset (if checked) When this field is checked, the Vehicle Interface displays General Tab Auth Group Description Diagnostic Delay (seconds) Preventative Maintenance Time Tracking Method Preventative Maintenance Interval/Frequency every (hours) Battery Monitoring (if checked) Settings Tab Operator Login Lift Interrupt (if checked) Operator Login Secondary Alarm (if checked) Hot Card Lift Interrupt (if checked) Hot Card Secondary Alarm (if checked) Maintenance Lockout Lift Interrupt

(if checked) Enter a unique Authorization Group from 1 to 64. Enter an Authorization Group description. For the defined number of seconds, all electrical circuits are closed so a Vehicle can conduct its internal diagnostics without error. The Vehicle Interface displays VEH SYSTEM CHECK PLS WAIT.. after key-on. Select one of two options to track time for scheduled Preventative Maintenance purposes:

1) Login Time 2) Motion Time This value is used to increment the current G FORCE Hour Meter to determine when the next scheduled Preventative Maintenance should be. OPERATOR LOGIN PRESENT CARD after an Impact has been detected. When this field is checked, the Vehicle battery is monitored. Additional settings are required for customization. The circuit wired to interrupt the Vehicle lift opens during Operator Login (lift interrupt created). The circuit wired to create a secondary alarm opens during Operator Login. The circuit wired to interrupt the Vehicle lift opens when a Hot Card is detected for Operator Login (lift interrupt created). The circuit wired to create a secondary alarm opens when a Hot Card state is detected for Operator Login). The circuit wired to interrupt the Vehicle lift opens when a Vehicle enters Maintenance Lockout (lift interrupt created). Apr/08 78 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual Maintenance Lockout Secondary Alarm (if checked) Impact Lift Interrupt (if checked) The circuit wired to create a secondary alarm opens when a Vehicle enters Maintenance Lockout. The circuit wired to interrupt the Vehicle lift opens when an Impact is detected (lift interrupt created) Impact Secondary Alarm (if checked) The circuit wired to create a secondary alarm opens when an Impact Delay (seconds) Battery OK To Charge Threshold

(SGP) Battery OK To Charge Timer

(minutes) Battery Must Charge Threshold

(SGP) Impact is detected. There is a delay for the defined number of seconds before the Lift Interrupt and Secondary Alarm circuits open after an Impact is detected. The Vehicle enters OK To Charge when a battery discharges to a level below this specific gravity point threshold for a sustained period of time (see Battery OK To Charge Timer below). The Vehicle Interface displays BATTERY OK TO CHARGE and the Battery Charge LED illuminates as amber. Other alarms will exhibit as programmed. Set the upper limit of the OK To Charge battery range in specific gravity points according to your companys battery charging policy. See RECOMMENDED SETTINGS. The Vehicle enters OK To Charge when a battery discharges to a level below the Battery OK To Charge Threshold for this period of time. The Vehicle Interface displays BATTERY OK TO CHARGE and the Battery Charge LED illuminates as amber. Other alarms will exhibit as programmed. Set this value to reflect your companys battery charging policy. See RECOMMENDED SETTINGS. The Vehicle enters Must Charge when a battery discharges to a level below this specific gravity point threshold for a sustained period of time (see Battery Must Charge Timer below). The Vehicle Interface displays BATTERY MUST CHARGE! and the Battery Charge LED flashes red. Other interrupts and alarms will exhibit as programmed. Set the upper limit of the Must Charge battery range in specific gravity points according to your companys battery charging policy. See RECOMMENDED SETTINGS. a level below the Battery Must Charge Threshold for this period of time. The Vehicle Interface displays BATTERY MUST CHARGE! and the Battery Charge LED flashes red. Other interrupts and alarms will exhibit as programmed. Set this value to reflect your companys battery charging policy. See RECOMMENDED SETTINGS. The circuit wired to interrupt the Vehicle lift opens when Battery Must Charge is detected (lift interrupt created). The circuit wired to create a secondary alarm opens when Battery Must Charge is detected. Battery Must Charge Timer (minutes) The Vehicle enters Must Charge when a battery discharges to Battery Must Charge Lift Interrupt (if checked) Battery Must Charge Secondary Alarm (if checked) Doc #RF1 Rev.9 79 Apr/08 G FORCE PLUS RF Instruction Manual Vehicle Defaults Tab Battery Nominal Voltage Battery Fault Lift Interrupt (if checked) Battery Fault Secondary Alarm (if checked) Battery Fault Delay (minutes) Battery Must Charge Delay (minutes) There is a delay for the defined number of minutes before the Lift Interrupt and Secondary Alarm circuits open after Battery Must Charge is detected. The circuit wired to interrupt the Vehicle lift opens when Battery Fault is detected (lift interrupt created). The circuit wired to create a secondary alarm opens when Battery Fault is detected. There is a delay for the defined number of minutes before the Lift Interrupt and Secondary Alarm circuits open after Battery Fault is detected. RECOMMENDED BUT NOT MANDATORY Set the default nominal battery voltage for Vehicles in this Authorization Group. Editable in Vehicle settings. Set the default upper limit for Vehicles in the Authorization Group for determination of hard Impacts. Editable in Vehicle settings. Set the default number of samples for Vehicles in the Authorization Group for determination of hard Impacts. Editable in Vehicle settings. Set the default upper limit for Vehicles in the Authorization Group for determination of soft Impacts. Editable in Vehicle settings. Set the default number of samples for Vehicles in the Authorization Group for determination of soft Impacts. Editable in Vehicle settings. Impact Hard Threshold (G) Impact Soft Threshold (G) Impact Hard Samples Impact Soft Samples Vehicles The Vehicle settings are specific to a Vehicle, and changes require the Vehicle to be reprogrammed with the Data Logger. Gray fields are read-only; they cannot be edited. General Tab Vehicle ID Vehicle No Serial No Description Authorization Group Authorization Desc. Rental (if checked) Apr/08 A system-assigned vehicle identifier for reference only. Enter the company-assigned vehicle identifier (i.e. Unit No). Enter the OEM serial number. Enter the Vehicle description (i.e. make, model, year purchased). Click the [Link To] button to select the Authorization Group the Vehicle belongs to. Description of the Authorization Group the Vehicle belongs to. Indicates the Vehicle is a rental. For reference only. 80 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual Comment Settings Tab Impact Hard Threshold (G) Impact Hard Samples Impact Soft Threshold (G) Impact Soft Samples

(Impact) Lift Interrupt

(Impact) Secondary Alarm

(Impact) Interrupt/Alarm Delay

(seconds)

(Impact) Automatic Reset Hour Meter at Installation G FORCE Hour Meter Actual Vehicle Hours Date of Last PM Next PM Due in (hours) PM Time Tracking Method PM Interval/Frequency every (hours) Battery Nominal Voltage OK To Charge Threshold Must Charge Threshold Comment field for reference only (i.e. year of purchase). Threshold for hard impact detection for the vehicle (hard impacts have greater intensity and shorter duration). See RECOMMENDED SETTINGS. Number of samples measured for hard impact detection for the vehicle. See RECOMMENDED SETTINGS. Threshold for soft impact detection for the vehicle (soft impacts have lesser intensity and longer duration). See RECOMMENDED SETTINGS. Number of samples measured for soft impact detection for the vehicle. See RECOMMENDED SETTINGS. From Authorization Group settings. Yes for Lift Interrupt when Impact is detected. No for no Lift Interrupt when Impact is detected. From Authorization Group settings. Yes for Secondary Alarm when Impact is detected. No for no Secondary Alarm when Impact is detected. From Authorization Group settings. Number of seconds before Lift Interrupt or Secondary Alarm engages when Impact is detected. From Authorization Group settings. Yes if Automatic Reset occurs when Impact is detected. Vehicle hour meter reading when Vehicle equipped with a G FORCE PLUS/RF Vehicle Monitor is put into service. G FORCE PLUS/RF Vehicle Monitor Hour Meter reading determined by PM Time Tracking Method. Addition of values from Hour Meter at Installation and G FORCE Hour Meter. The most recent date of a Maintenance Work Order identified with a Scheduled PM reason. If no Maintenance Work Orders are entered, this field will remain blank. Number of hours that the next scheduled PM is due for the Vehicle. From Authorization Group settings. Method of tracking time for scheduled Preventative Maintenance purposes: Login or Motion. From Authorization Group settings. Value used to update when the next scheduled Preventative Maintenance should be. Nominal battery voltage for the Vehicle. Upper limit of the OK To Charge battery range in specific gravity points. Upper limit of the Must Charge battery range in specific Doc #RF1 Rev.9 81 Apr/08 G FORCE PLUS RF Instruction Manual gravity points. Employees Employee No Active Employee (if checked) First Name Last Name Enforce Recertification Date (if checked) Recertification Date Update Card (if checked) Position Comment Enter the Employees unique company-assigned identifier. The Employee will be included on reports. Enter the Employees first name. Enter the Employees last name. The Employee will be denied access to a Vehicle if the Recertification Date is past due. Enter the date an Employees Vehicle operation and safety training expires. Read-only field. The Employees Operator Card is outdated. Select Employees Position from the drop-down list. The Position does not limit the Card Type that can be assigned. Comment field for reference only. NOTE!

For customized help with your particular installation, contact Technical Assistance at BMI Technologies Inc. at 1-800-563-8867. TROUBLESHOOTING BACKING UP THE DATABASE Care should be taken to protect the Fleet Manager data from hard drive failure by establishing a regular backup routine. The backup can be accessed through Maintenance | Backup/Archive Options. Contact your organizations computer technician for assistance with this task. Apr/08 82 Doc #RF1 Rev.9 DRAFT G FORCE PLUS RF Instruction Manual SOFTWARE LICENCE G FORCE PLUS Fleet Manager Software (herein after called the Software), as a component of the G FORCE PLUS and G FORCE PLUS RF Powered Industrial Vehicle Fleet Management Systems, is developed, maintained and owned by BMI Technologies Inc. The purchase of only one (1) copy of the Software entitles the purchaser (herein after called the User) to load the Software on as many computers as desired for one single physical address. The Software is certified for use on PCs running Microsoft Windows XP Professional. All rights of any kind, which are not expressly granted, are entirely and exclusively reserved to and by BMI Technologies Inc. The User may not rent, lease, modify, translate, reverse engineer, decompile, disassemble, or create derivative works based on the Software, nor permit anyone else to do so. The User shall not allow access to the Software nor make available to others a connection with a service bureau, application service provider, or similar business, nor permit anyone else to do so. Doc #RF1 Rev.9 83 Apr/08