H05A0 Printer with RFID data transmitter User manual

 

UUsseerrss MMaannuuaall CW-01 VVeerrssiioonn 00..2211 CITIZEN SYSTEMS JAPAN CO.,LTD. standards existing as of the date published. CO.,LTD. and for safety purposes, any modification of the device is prohibited. Concerning Copyright The copyrights for this Users Manual are the property of the CITIZEN SYSTEMS JAPAN CO.,LTD. Reproduction of any or all of the contents of this Users Manual without consent of the company is a violation of copy-right law. However, for non-commercial, personal purposes, you may make one back-up copy. Also, the contents of this Users Manual are subject to change in the future without prior notice. Concerning Safety Warnings Warnings regarding safety and use, and the contents of the Users Manual, conform to Concerning modification The CW-01 printer was planned, developed, and manufactured by CITIZEN SYSTEMS JAPAN 1 CITIZEN SYSTEMS JAPAN CO.,LTD. IInnttrroodduuccttiioonn Thank you very much for purchasing the CW-01 Dye Sublimation digital printer. This manual explains the handling and operation required to use this printer. Please read this manual well before starting operation and please use the printer correctly. Be sure to read In order to use safely (Pg 2-6), and use the printer safely. TToo uussee tthhiiss pprriinntteerr ssaaffeellyy Be sure to read this manual before use. After reading, keep it in a safe place, where it can be re-read as needed. Do not touch, disassemble, or try to repair anything not covered in this manual.

To prevent personal injury or property damage, the following shall be strictly observed.

The degree of possible injury and damage due to incorrect use or improperly following instructions is described below. WARNING Indicates a situation which, if not observed and handled properly, could result in death or serious injury. CAUTION Indicates a situation which, if not observed and handled properly, could result in injury. This is a mark to call attention to the reader. 2 CITIZEN SYSTEMS JAPAN CO.,LTD. WARNING

Never perform the following. If not avoided, these may cause damage or trouble to the printer or cause the printer to overheat and release smoke and cause burns or an electrical shock. If the printer is damaged or is malfunctioning, be sure to turn the power off immediately and remove the power cord from the outlet, then consult our service personnel. Do not jolt or impact to the printer by stepping on, dropping or hitting the printer. Do not place the printer in a poorly ventilated area, or shut off the air vent of the printer. Do not place the printer where chemical reactions occur, such as in laboratories or where air is mixed with salt or gas. Do not use a power voltage or frequency other than those specified. Do not plug/unplug the power cord or attach/detach the USB cable by simply grabbing the power cord or USB cable. Do not pull or carry the printer when the tension of the power cord or USB cable is increased. Do not drop or put foreign matter such as clips and pins into the printer. This may cause problems. Do not plug the power cord into an outlet with many loads. Do not spill drinks such as tea, coffee and juice on the printer or spray insecticide on the printer. If drink or water is spilled, first be sure to turn the power off and remove the power cord from the outlet, then consult our service personnel. Do not disassemble or modify the printer.

Discard or safely store the plastic packing bag. This bag should be kept away from children. If the bag is pulled over a childs head, it may cause suffocation. WEEE MARK If you want to dispose this product, do not mix with general household waste. There is a separate collection system for used electronics products in accordance with legislation under the WEEE Directive (Directive 2002/96/EC) and is effective only within European Union. 3 CITIZEN SYSTEMS JAPAN CO.,LTD. GGeenneerraall WWaarrnniinnggss problems. 1. Prior to operation, read To use this printer safetycarefully and observe them. 2. Do not drop or put foreign matter such as clips and pins into the printer. This may cause 3. Be careful when moving or carrying the printer. Never try carrying the printer alone. Dropping the printer may cause injury or property damage. 4. Do not open the printer during printing. 5. When cleaning the surface of the printer case, do not use the cloth that is soaked in thinner, trichloroethylene, benzine, ketone or similar chemicals. 6. Do not use the printer where there is a lot of oil, iron particles, or dust. 7. Do not spill liquids or spray insecticide on the printer. 8. Do not jolt or impact to the printer by stepping on, dropping or hitting the printer. 9. Be careful of the edges of the parts, because injury or property damage is possible. 10. If a problem occurs during printing, stop the printer immediately and unplug the power cord from the outlet. 11. When printer trouble occurs, do not try to dissemble it. Instead, consult our service personnel. 12. Do not use this printer for applications where malfunction could be life-threatening (for example, medical, space or aeronautic applications, and similar applications that require extreme reliability.) 13. If use is intended on a transportation vehicle (train, truck, ship), please talk to a representative 14. When disposing of the printer, accessories, packaging, ribbon, or paper, please follow local waste-removal codes. If you have questions, please contact your local government office. in advance. 4 CITIZEN SYSTEMS JAPAN CO.,LTD. WWaarrnniinnggss ffoorr SSeett--UUpp 1. Prior to operation, read To use this printer safetycarefully and observe them. 2. Use care when moving the printer. Never try carrying the printer alone. Dropping it could cause injury or damage to other property. 3. Do not use or store the printer near fire, excessive moisture, in direct sunlight, near an air conditioner or heater, or any other source of unusually high or low temperature or humidity, or excessive dust. 4. Do not place the printer where chemical reactions occur, such as in a laboratory. 5. Do not place the printer where air is mixed with salt or gas. 6. The printer must sit on a firm, level surface where there is ample ventilation. Never allow the printer's air vent to be blocked by a wall or other object. 7. Do not put anything on the top of printer. 8. Do not place the printer near a radio or television, and do not use the same wall outlet for the printer and radio or television. Radio or television reception could be adversely affected. 9. Do not use a power voltage or frequency other than those specified. 10. Do not put anything on the power cord or step on it. 11. Do not drag or carry the printer with the power cord or USB cable. 12. Avoid plugging the power cord into an outlet with many loads. 13. Do not bundle the power cord when inserting the plug. 14. Always grip the plug housing, not the cord, to plug/unplug the power cord. 15. Make certain the power is turned off before connecting/disconnecting the USB cable. 16. Avoid lengthening the signal cable or connecting it to any noise-producing device. If it is unavoidable, use a shielded cable or twisted pair for each signal. 17. Place the printer near the outlet where the power cord can be unplugged easily to shut off power. 18. Use an AC outlet that accepts a three-pronged plug. Otherwise, static electricity may be generated and there will be danger of electric shock. 19. Use the appropriate specified cord set. Only use items that are certified safe according to the standards of the country where they are to be used 5 CITIZEN SYSTEMS JAPAN CO.,LTD. Japanese Users Cord set No 5-AB0632-1 (60001080) Plug Cord Connector Parts number KP-300 Rating 125V 12A Acquired Standard No JET-1807-43001-1004 VCTF 1.25mm2 3G JET-2178-12009-1003 KS-16A 125V 12A JET-1807-43004-1005 American, Canadian Users Cord set No INQ.1417 60000980 Parts number Plug Cord Connector CAT-009 SJT EF-28 Rating 125V 13A 1.25mm2 3G 125V 13A Acquired Standard No UL:E69228 CSA:LL93534 UL:E69167 CSA:LL97391 LL92902 LL42379 UL:E69228 CSA:LL93534 Cord set No 5-AB0638 (60001010) Parts number Rating Plug Cord KP-30 SJT 125V 13A 1.25mm2 3G Acquired Standard No UL: E118569 CSA: LR84390 UL: E42955 CSA: LL84512 Connector KS-32 125V 13A UL: E118569 CSA: LL84391 European Users Cord set No 764S60000960 Plug Cord Parts number 203 H05VV-F Connector EF-28 Rating 10/16A 250V 1.00mm23G 250V 10A Acquired Standard No EN60799 EN60799 EN60799 Cord set No 764S (60001030) Parts number Rating Acquired Standard No Plug Cord KP-4819Y 10 / 16A 250V IEC60884 H05VV-F(GTCE-3) 1.00mm23G IEC60227-5 Connector KS-31A 250V 10A IEC60320-1 6 CITIZEN SYSTEMS JAPAN CO.,LTD. RReegguullaattoorryy ccoommpplliiaannccee ssttaatteemmeennttss American users FCC part 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio/TV technician for help You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment This device complies with FCC radiation exposure limits set forth for an uncontrolled environment. The antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. Caution: Use shielded cables to connect these computers. Any changes or modifications not expressly approved by the grantee of this device could void the users authority to operate the equipment. Canadian users ICES-003 This digital does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of industry Canada. Le prcent appareil numerique nmet pas de bruits radiolectriques dpassant les limites applicables aux appareils numriques de Class B prescrites dans le rglement sur le brouillage radiolectrique dicte par industrie Canada. 7 CITIZEN SYSTEMS JAPAN CO.,LTD. Japanese Users VCCI statement VCCI B This equipment is in the Class B category (information Technology Equipment to be used in a residential area or an adjacent area thereto) and conforms to standards set by the Voluntary Control Council for interference by information Technology Equipment aimed at preventing radio interference in such residential areas. When used near a radio or TV receiver, it may become the cause of radio interference. Read instructions for correct handling. 8 CITIZEN SYSTEMS JAPAN CO.,LTD. TTaabbllee ooff ccoonntteennttss Introduction 2 To use this printer safely2 General Warnings 4 Warnings for Set-Up 5 Table of contents9 CChhaapptteerr 11 PPrriinntteerr SSeettuupp...................................................................................................................................... 1100 1. Please check the package contents 11 2. Names of Components 12 3. Check the Paper and Ribbon 13 4. Connect the Power Cable 14 5. Connect to the Host Computer (PC)14 6. Setting the Paper and Ribbon 15 7. Setting the Trim Tray 18 CChhaapptteerr 22 TTrroouubbllee SShhoooottiinngg................................................................................................................ 1199 1. Error Indication 20 2. If Paper is jammed 21 3. If Ribbon is cut 22 4. If power was shut down during printing 22 CChhaapptteerr 33 MMaaiinntteennaannccee........................................................................................................................................ 2233 1. Cleaning the Platen Roller 24 2. Cleaning the Thermal Print Head 24 3. Cleaning the Filter25 AAppppeennddiixx ...................................................................................................................................................................................................................... 2266 1. Specifications26 9 CITIZEN SYSTEMS JAPAN CO.,LTD. CChhaapptteerr 11 PPrriinntteerr SSeettuupp 1. Please check the package contents 2. Names of Components 3. Check the Paper and Ribbon 4. Connect the Power Cable 5. Connect to the Host Computer (PC) 6. Setting the Paper and Ribbon 7. Setting the Trim Tray 10 CITIZEN SYSTEMS JAPAN CO.,LTD. 11.. PPlleeaassee cchheecckk tthhee ppaacckkaaggee ccoonntteennttss Please check that the printer and all accessories are included in the package. Printer Unit Roll Holder assembly Printer Driver CD L-Spacer Power cord At the time of installation, please remove the following packing.

(1) Head assembly protecting pad.

(2) Paper guide protecting pad.

(3) Roll holder assembly protecting pad.

* Please keep the package box, packing materials for transportation. CAUTION

- The printer is heavy, so please be careful moving or carrying it and/or taking the printer out of the packing box. If the printer is dropped, it can cause injury or damage to other property.

- When you take the printer out of the box, please hold the bottom of the printer.

If the styrene gripped when taking the printer out of the box, it can break, causing the printer to be dropped.. 11 CITIZEN SYSTEMS JAPAN CO.,LTD. Roll Holder assembly Thermal print head LED Platen roller Front cover Print sheet exit Ribbon holder rewind side Ribbon holder supply side Open Button Trim tray 22.. NNaammeess ooff CCoommppoonneennttss Upper paper guide

[Front]

[Back]

- Please be careful not to hurt yourself or damage anything on the edges of the printer. Power cable Power switch CAUTION USB cable port Ventilation Ventilation

[Side]

Paper guide stopper pin 12 CITIZEN SYSTEMS JAPAN CO.,LTD. 33.. CChheecckk tthhee PPaappeerr aanndd RRiibbbboonn Paper Type L-Size, 2L-Size 127mm Post Card, A5 Wide Size 152 mm L-Size 2L-Size Post Card, A5 Wide Size Type Ribbon i-Media L-Size, 2L-Size 134mm Post Card, A5 Wide Size 159 L-Size, 2L-Size Post Card, A5 Wide Size 13 CITIZEN SYSTEMS JAPAN CO.,LTD. Power supply inlet 44.. CCoonnnneecctt tthhee PPoowweerr CCaabbllee 1. Please confirm that the power switch is turned OFF. 2. Insert the power supply cable to the printers power supply inlet. 3. Plug the power supply cable into a wall socket.

- Please use the power cable attached with the printer, and be sure to ground the grounding CAUTION line of the plug. Power switch 55.. CCoonnnneecctt ttoo tthhee HHoosstt CCoommppuutteerr ((PPCC)) 1. Please confirm that the power switches of the printer and PC are turned OFF. 2. Connect the printer and PC by USB cable. USB Cable Port 14 CITIZEN SYSTEMS JAPAN CO.,LTD. Open button L-size, 2L-size Post Card, A5 wide size

* When the front cover is opened for the first time, please take out the protective pads. 66.. SSeettttiinngg tthhee PPaappeerr aanndd RRiibbbboonn 1. Open the front cover by pressing the open button. 2. Put the paper on the roll holder assembly. For L-size and 2L-size, use the L-spacer.

* When attaching the L-spacer, line the hooks on the L-spacer up with the holes on the roll holder. any space between the side of the roll and the flange. Please set paper on assembly as for L-Size, 2L-Size.

* Please insert firmly so as not to have L-spacer, Roll holder assembly Roll holder assembly roll holder 15 CITIZEN SYSTEMS JAPAN CO.,LTD.

* Please confirm that the paper holder shaft is set firmly in the guide on the printer. Otherwise, the paper may jam. it Fit the paper to the proper position for each size, and in the direction of the arrow until the buzzer makes beeping sound. insert

(Approx. to the dotted line) The LED indicator should change from blinking Red to blinking Blue

& Red Please make sure that the paper is set straight. Post Card, A5 wide size 3. Set the paper into the printer. L-size, 2L-size Please insert the paper referring to the paper width guide shown below. Its recommended to insert the paper after taking up any slack on the roll for easier setting. 16 CITIZEN SYSTEMS JAPAN CO.,LTD. 4. Set the ribbon in the printer

* Paying attention to the ribbon surface for front & back, set the supply and uptake ribbon reels as shown below.

(RED) Ribbon uptake side The front side of the printer front is for ribbon supply, and the back side is for ribbon uptake.

* Remove any ribbon slack by turning the ribbon uptake side in the direction of the arrow approx. 5 times. 5. Close the front cover.

* When the front cover is closed, the Please set the reels as shown by color. Ribbon supply side

(BLUE) Ribbon winding direction paper initialization process will be carried out except in the case when the printer is turned on after paper setting

(in that case, paper initialization is not carried out). During the paper initialization process, outside of roll paper with dust or finger prints is removed by outputting 4 sheets of non printed paper.

* There is a IC tag implemented in the ribbon and a detector in the printer for performing color offset of media lot, detecting of media type and managing of print counter, to be communicated between host computer (PC). If any other media with no IC tag or a different tag is set, normal print process may not be possible. For details, please contact your supplier. If different types of media like 2L-Size and Post Card or others are used in the same printer, quality problems in the printed image will arise. So as a rule, please do not use different types of media in the same printer. But if for some reason different types of media must be used, first turn the printer off, take out the old media, and turn the printer on again before setting the new media.

* This way, when the front cover is closed, the paper initialization process will be carried out, unless the printer is turned on after setting of the new media, in which case initialization wont take place. 17 CITIZEN SYSTEMS JAPAN CO.,LTD. 77.. SSeettttiinngg tthhee TTrriimm TTrraayy Trimmed excess from the prints are collected in the trim tray. Please be sure to remove the scraps from the box whenever the paper media is change. If the box is too full, the paper may get jammed. Magnet Hook

* Please set the box by hanging it on the hook as shown above. CAUTION

- Please do not operate the printer with the trim tray removed.

- Please be careful not to insert your finger or anything else in the cutter located over the box when the trim tray is taken out, otherwise its possible to injure your finger. 18 CITIZEN SYSTEMS JAPAN CO.,LTD. CChhaapptteerr 22 TTrroouubbllee SShhoooottiinngg 1. Error Indication 2. If Paper is jammed 3. If Ribbon is cut 4. If power was shut off during printing 19 CITIZEN SYSTEMS JAPAN CO.,LTD. 11.. EErrrroorr IInnddiiccaattiioonn LED display for printer status. Status Online Front Cover Open

(No Paper) Paper End Ribbon End LED Indication Solutions Printer ready Please close front cover Please reset the paper correctly *1 Please set new paper *2 Please set new ribbon *2

*1 When the paper is properly set into position, the buzzer will beep twice, and the lamp will blink blue and red.

*2 Please change the paper and ribbon at the same time. Status LED Indication Solutions Head Cooling Down Paper Error Ribbon Error System Error Stops automatically when the head is cooled down Please reset the paper correctly Please reset the ribbon correctly Please switch off & on again *3

*3 If the printer doesnt recover from the system error, please contact a service representative. 20 CITIZEN SYSTEMS JAPAN CO.,LTD. 22.. IIff PPaappeerr iiss jjaammmmeedd 1. Open the front cover by pressing the open button. 2. With scissors, evenly cut off any partially printed paper, or paper with wrinkles, etc. Then reset the paper. If wrinkles or printed paper are not removed, the paper may jam again. Correct paper edge cut

* When pulling out paper, please pull slowly. Too much power may damage the printer. In case of a serious paper jam, please open the upper paper guide after removing the paper guide stopper pins on both sides with a slotted screwdriver, then pull the paper out in the direction of the arrow.

If paper is not cut, it may cause abnormal printing and/or the paper to jam. 21 CITIZEN SYSTEMS JAPAN CO.,LTD. 33.. IIff RRiibbbboonn iiss ccuutt 1. Open the front cover by pressing the open button. 2. Remove any incomplete prints. If the next image is printed over the previous image, the ribbon may stick, and it may cause the paper to jam. 3. Attach the ribbon ends with cellophane tape. 4. Set the ribbon in the printer. 5. Then turn the reel on the uptake side several times until the cellophane tape disappears. Attach with cellophane tape 44.. IIff ppoowweerr wwaass sshhuutt ddoowwnn dduurriinngg pprriinnttiinngg

* If power is shut off during printing, the front cover will be locked shut. 1. Please turn the power ON again, and when LED shows Blue, please open the front cover.

(Approx. 10 sec after turning the power on again, the LED should change to indicate blue) 2. The incomplete print will be in the printer. Pull it out and cut it off evenly. Then reset the paper correctly. Please refer to Chapter 2: When the paper jams CAUTION

- Please be sure not to shut the power off during printing. 22 CITIZEN SYSTEMS JAPAN CO.,LTD. CChhaapptteerr 33 MMaaiinntteennaannccee 1. Cleaning the Platen Roller 2. Cleaning the Thermal Print Head 3. Cleaning the Filter 23 CITIZEN SYSTEMS JAPAN CO.,LTD. 11.. CClleeaanniinngg tthhee PPllaatteenn RRoolllleerr Please wipe off any powder, scraps, adhesives, etc, from the ribbon and/or paper which are on the platen roller, using ethyl alcohol and a soft cloth. Note: Only use ethyl alcohol. Never use benzene, thinner etc, since they may permeate the resin.

* If any impressions appear regularly in the same place on the prints, or if there are marks on the back (white side) in the same place on the prints, please clean the platen roller. As a rule, clean the roller about once every 4000 sheets (10 rolls). Please clean by turningthe platen roller. 22.. CClleeaanniinngg tthhee TThheerrmmaall PPrriinntt HHeeaadd If there is powder, garbage, adhesive, etc, from the ribbon and/or paper on the print head, wipe the head surface with a cleaning sheet approx. 5 times. (We suggest Japan Micro-coating head polishing film GC#10000) Always switch off the printer before cleaning. As a rule, clean the roller about once every 4000 sheets (10 rolls).

* Please do not clean the thermal print head frequently as far as print quality has no serious problem. Note: Never use alcohol, benzene, thinner, or sand paper on the thermal head. CAUTION

- Before cleaning, always switch off the printer. Otherwise, there is possibility of catching your finger in the head assembly and being injured.

- The print head will be hot just after printing. Please wait for the print head to cooler off before beginning cleaning. 24 CITIZEN SYSTEMS JAPAN CO.,LTD. 33.. CClleeaanniinngg tthhee FFiilltteerr

* Please clean the filter and bottom of the printer regularly. Fan motor 1. Open the front cover by pressing the open button. 2. Remove the filter cover. Filter Filter cover place. 3. Clean the filter with a brush or vacuum. Also clean the bottom of the printer around the fan motor.

(Dust might accumulate on the paper and affect the print quality adversely) Note: If the filter is washed using water, make sure the filter is thoroughly dried before replacing it. Remaining water could cause the printer to malfunction. 4. Reset the filter in the opposite order from removing it. Push the filter cover until it clicks into

Its important to keep the filter clean. If the filter is blocked or clogged, the temperature inside the printer will rise, and the thermal head will overheat. If the thermal head overheats, the printer will stop, and the error LED will blink. In this case, the printer will resume printing automatically after the temperature of the thermal head drops enough for printing.

- A similar situation may occur when the print head is overheated by continuous high power use such as when printing many black images. CAUTION

- Before cleaning, always switch off the printer. 25 CITIZEN SYSTEMS JAPAN CO.,LTD. AAppppeennddiixx 11.. SSppeecciiffiiccaattiioonnss Item Specifications Type Number Maker Print Technology Resolution Gray Scale Interface Paper Ribbon General Specification CW01-H01 CITIZEN SYSTEMS JAPAN CO.,LTD. Dye Sublimation 334dpi & 600dpi Yellow, Magenta, Cyan 256 steps each USB2.0 (Max. 480Mbps) Buffer size for A5 Wide Size x 2 images Roll paper, Coreless YMC + Overcoat 322W 366D 335H mm Dimensions 24Kg (Printer hardware only) Weight AC100V 240V 50/60Hz Power Consumption 100V 3.85A, 240V 1.76A Noise Operation conditions A-weighted sound pressure level > 70dB: 71.7dB Temperature 5 degree C to 35 degree C with natural air Humidity 35 to 80% with no moisture nor condensation Temperature 20 degree C to 60 degree C Humidity 5 to 85% with no moisture nor condensation L-Spacer, Power cord, Printer driver CD Stock conditions Accessories Media Items / Paper Type Paper Size mm Print Area mm Print Speed Sec/Sheet Paper Capacity Sheet L-Size 127 x 89 130 x 92 660 Post Card 152 x 101 155 x 105 600 2L-Size 127 x 178 130 x 181 350 A5 Wide 152 x 229 155 x 232 270

* Print speed, measured by suppliers standard.

* Specification may be changed without notice. 26 CITIZEN SYSTEMS JAPAN CO.,LTD.