submitted | available | document details (if available) | source link |
---|---|---|---|
December 10 2005 | December 10 2005 | DI-524_manual.indd Adobe PDF Library 6.0 |
various | Users Manual 5 | Users Manual | 1.07 MiB | December 10 2005 |
Troubleshooting 2. The wireless client cannot access the Internet in the Infrastructure mode. Make sure the wireless client is associated and joined with the correct Access Point. To check this connection: Right-click on the Local Area Connection icon in the taskbar> select View Available Wireless Networks. The Connect to Wireless Network screen will appear. Please make sure you have selected the correct available network, as shown in the illustrations below. Check that the IP Address assigned to the wireless adapter is within the same IP Address range as the access point and gateway. (Since the DI-524 has an IP Address of 192.168.0.1, wireless adapters must have an IP Address in the same range, e.g., 192.168.0.x. Each device must have a unique IP Address; no two devices may have the same IP Address. The subnet mask must be the same for all the computers on the network.) To check the IP Address assigned to the wireless adapter, double-click on the Local Area Connection icon in the taskbar >
select the Support tab and the IP Address will be displayed. (Please refer to Checking the IP Address in the Networking Basics section of this manual.) If it is necessary to assign a Static IP Address to the wireless adapter, please refer to the appropriate section in Networking Basics. If you are entering a DNS Server address you must also enter the Default Gateway Address. (Remember that if you have a DHCP-capable router, you will not need to assign a Static IP Address. See Networking Basics: Assigning a Static IP Address.) 56 Troubleshooting 3. Check that the drivers for the network adapters are installed properly. You may be using different network adapters than those illustrated here, but this procedure will remain the same, regardless of the type of network adapters you are using. Go to Start >
My Computer >
Properties Select the Hardware Tab Click Device Manager 57 Troubleshooting Double-click on Network Adapters Right-click on D-Link AirPlus DWL-G650 Wireless Cardbus Adapter (In this example we use the DWL-G650;
you may be using other network adapters, but the procedure will remain the same.) Select Properties to check that the drivers are installed properly Look under Device Status to check that the device is working properly Click OK D-Link AirPlus DWL-G650 D-Link AirPlus DWL-G650 Wireless Cardbus Adapter D-Link AirPlus DWL-G650 Wireless Cardbus Adapter 58 Troubleshooting 4. What variables may cause my wireless products to lose reception?
D-Link products let you access your network from virtually anywhere you want. However, the positioning of the products within your environment will affect the wireless range. Please refer to Installation Considerations in the Wireless Basics section of this manual for further information about the most advantageous placement of your D-Link wireless products. 5. Why does my wireless connection keep dropping?
Antenna Orientation- Try different antenna orientations for the DI-524. Try to keep the antenna at least 6 inches away from the wall or other objects. If you are using 2.4GHz cordless phones, X-10 equipment or other home security systems, ceiling fans, and lights, your wireless connection will degrade dramatically or drop altogether. Try changing the Channel on your Router, Access Point and Wireless adapter to a different Channel to avoid interference. Keep your product away (at least 3-6 feet) from electrical devices that generate RF noise, like microwaves, Monitors, electric motors, etc. 6. Why cant I get a wireless connection?
If you have enabled Encryption on the DI-524, you must also enable encryption on all wireless clients in order to establish a wireless connection. For 802.11b, the Encryption settings are: 64, 128, or 256 bit. Make sure that the encryption bit level is the same on the Router and the Wireless Client. Make sure that the SSID on the Router and the Wireless Client are exactly the same. If they are not, wireless connection will not be established. Move the DI-524 and the wireless client into the same room and then test the wireless connection. Disable all security settings. (WEP, MAC Address Control) 59 Troubleshooting 6. Why cant I get a wireless connection? (continued) Turn off your DI-524 and the client. Turn the DI-524 back on again, and then turn on the client. Make sure that all devices are set to Infrastructure mode. Check that the LED indicators are indicating normal activity. If not, check that the AC power and Ethernet cables are rmly connected. Check that the IP Address, subnet mask, gateway and DNS settings are cor-
rectly entered for the network. If you are using 2.4GHz cordless phones, X-10 equipment or other home se-
curity systems, ceiling fans, and lights, your wireless connection will degrade dramatically or drop altogether. Try changing the Channel on your DI-524, and on all the devices in your network to avoid interference. Keep your product away (at least 3-6 feet) from electrical devices that generate RF noise, like microwaves, Monitors, electric motors, etc. 7. I forgot my encryption key. Reset the DI-524 to its factory default settings and restore the other devices on your network to their default settings. You may do this by pressing the Reset button on the back of the unit. You will lose the current conguration settings. 60 Troubleshooting 8. Resetting the DI-524 to Factory Default Settings After you have tried other methods for troubleshooting your network, you may choose to Reset the DI-524 to the factory default settings. Remember that D-Link AirPro products network together, out of the box, at the factory default settings. Reset To hard-reset the DI-524 to Factory Default Settings, please do the following:
Locate the Reset button on the back of the DI-524 Use a paper clip to press the Reset button Hold for about 10 seconds and then release After the DI-524 reboots (this may take a few minutes) it will be reset to the factory Default settings 61 Technical Specications Standards IEEE 802.11g IEEE 802.11b IEEE 802.3 IEEE 802.3u VPN Pass Through/ Multi-Sessions PPTP L2TP IPSec Device Management Web-Based- Internet Explorer v6 or later; Netscape Navigator v7 or later; or other Java-enabled browsers DHCP Server and Client Advanced Firewall Features NAT with VPN Passthrough (Network Address Translation) MAC Filtering IP Filtering URL Filtering Domain Blocking Scheduling Wireless Operating Range Indoors up to 328 feet (100 meters) Outdoors up to 984 feet (300 meters) Operating Temperature 32F to 131F (0C to 55C) Humidity:
95% maximum (non-condensing) Safety and Emissions:
FCC, CE Wireless Frequency Range:
2.4GHz to 2.462GHz 62 Technical Specications LEDs:
Power WAN LAN (10/100) WLAN (Wireless Connection) Physical Dimensions:
L = 5.6 inches (142mm) W = 4.3 inches (109mm) H = 1.2 inches (31mm) Wireless Transmit Power:
17dBm 2dB Security:
802.1x WEP WPA WPA-PSK External Antenna Type:
Single detachable reverse SMA Modulation Technology:
Orthogonal Frequency Division Multiplexing (OFDM) Power Input:
Ext. Power Supply DC 5V, 2.5A Weight:
0.44 lbs. (200g) Warranty:
1 year 63 Technical Specications Wireless Data Rates with Automatic Fallback:
54 Mbps 48 Mbps 36 Mbps 24 Mbps 18 Mbps 12 Mbps 11 Mbps 9 Mbps 6 Mbps 5.5 Mbps 2 Mbps 1 Mbps Receiver Sensitivity:
54Mbps OFDM, 10% PER, -68dBm 48Mbps OFDM, 10% PER, -68dBm 36Mbps OFDM, 10% PER, -75dBm 24Mbps OFDM, 10% PER, -79dBm 18Mbps OFDM, 10% PER, -82dBm 12Mbps OFDM, 10% PER, -84dBm 11Mbps CCK, 8% PER, -82dBm 9Mbps OFDM, 10% PER, -87dBm 6Mbps OFDM, 10% PER, -88dBm 5.5Mbps CCK, 8% PER, -85dBm 2Mbps QPSK, 8% PER, -86dBm 1Mbps BPSK, 8% PER, -89dBm 64 Frequently Asked Questions Why cant I access the web based conguration?
When entering the IP Address of the DI-524 (192.168.0.1), you are not connecting to the Internet or have to be connected to the Internet. The device has the utility built-in to a ROM chip in the device itself. Your computer must be on the same IP subnet to connect to the web-based utility. To resolve difculties accessing a web utility, please follow the steps below. Step 1 Verify physical connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using a different cable or connect to a different port on the device if possible. If the computer is turned off, the link light may not be on. What type of cable should I be using?
The following connections require a Crossover Cable:
Computer to Computer Computer to Uplink Port Computer to Access Point Computer to Print Server Computer/XBOX/PS2 to DWL-810 Computer/XBOX/PS2 to DWL-900AP+
Uplink Port to Uplink Port (hub/switch) Normal Port to Normal Port (hub/switch) The following connections require a Straight-through Cable:
Computer to Residential Gateway/Router Computer to Normal Port (hub/switch) Access Point to Normal Port (hub/switch) Print Server to Normal Port (hub/switch) Uplink Port to Normal Port (hub/switch) Rule of Thumb:
If there is a link light, the cable is right. 65 Frequently Asked Questions (continued) Why cant I access the web based conguration? (continued) What type of cable should I be using? (continued) Whats the difference between a crossover cable and a straight-through cable?
The wiring in crossover and straight-through cables are different. The two types of cable have different purposes for different LAN congurations. EIA/TIA 568A/568B dene the wiring standards and allow for two different wiring color codes as illustrated in the following diagram.
*The wires with colored backgrounds may have white stripes and may be denoted that way in diagrams found elsewhere. How to tell straight-through cable from a crossover cable:
The main way to tell the difference between the two cable types is to compare the wiring order on the ends of the cable. If the wiring is the same on both sides, it is straight-through cable. If one side has opposite wiring, it is a crossover cable. All you need to remember to properly congure the cables is the pinout order of the two cable ends and the following rules:
A straight-through cable has identical ends A crossover cable has different ends It makes no functional difference which standard you follow for straight-through cable ends, as long as both ends are the same. You can start a crossover cable with either standard as long as the other end is the other standard. It makes no functional difference which end is which. The order in which you pin the cable is important. Using a pattern other than what is specied in the above diagram could cause connection problems. When to use a crossover cable and when to use a straight-through cable:
Computer to Computer Crossover Computer to an normal port on a Hub/Switch Straight-through Computer to an uplink port on a Hub/Switch - Crossover Hub/Switch uplink port to another Hub/Switch uplink port Crossover Hub/Switch uplink port to another Hub/Switch normal port - Straight-through 66 Frequently Asked Questions (continued) Why cant I access the web based conguration? (continued) Step 2 Disable any Internet security software running on the computer. Software rewalls like Zone Alarm, Black Ice, Sygate, Norton Personal Firewall, etc. might block access to the conguration pages. Check the help les included with your rewall software for more information on disabling or conguring it. Step 3 Congure your Internet settings. Go to Start>Settings>Control Panel. Double click the Internet Options Icon. From the Security tab, click the button to restore the settings to their defaults. Click to the Connection tab and set the dial-
up option to Never Dial a Connection. Click the LAN Settings button Nothing should be checked. Click OK Go to the Advanced tab and click the button to restore these settings to their defaults Click OK. Go to the desktop and close any open windows 67 Frequently Asked Questions (continued) Why cant I access the web based conguration? (continued) Step 4 Check your IP Address. Your computer must have an IP Address in the same range of the device you are attempting to congure. Most D-Link devices use the 192.168.0.X range. How can I nd my IP Address in Windows 95, 98, or ME?
Step 1 Click on Start, then click on Run. Step 2 The Run Dialogue Box will appear. Type winipcfg in the window as shown then click OK. Step 3 The IP Conguration window will appear, displaying your Ethernet Adapter Information. Select your adapter from the drop down menu. If you do not see your adapter in the drop down menu, your adapter is not properly installed. Step 4 After selecting your adapter, it will display your IP Address, subnet mask, and default gateway. Step 5 Click OK to close the IP Conguration window 68 Frequently Asked Questions (continued) Why cant I access the web based conguration? (continued) Step 4 (continued) Check your IP Address. Your computer must have an IP Address in the same range of the device you are attempting to congure. Most D-Link devices use the 192.168.0.X range. How can I nd my IP Address in Windows 2000/XP?
Step 1 Click on Start and select Run. Step 2 Type cmd then click OK. Step 3 From the Command Prompt, enter ipcong. It will return your IP Address, subnet mask, and default gateway Step 4 Type exit to close the command prompt. 69 Frequently Asked Questions (continued) Why cant I access the web based conguration? (continued) Step 4 (continued) Check your IP Address. Your computer must have an IP Address in the same range of the device you are attempting to congure. Most D-
Link devices use the 192.168.0.X range. Make sure you take note of your computers Default Gateway IP Address. The Default Gateway is the IP Address of the D-Link router. By default, it should be 192.168.0.1. How can I assign a Static IP Address in Windows XP?
Step 1 Click on Start > Control Panel > Network and Internet Connections >
Network connections. Step 2 See Step 2 for Windows 2000 and continue from there. How can I assign a Static IP Address in Windows 2000?
Step 1 Right-click on My Network Places and select Properties. Step 2 Right-click on the Local Area Connection which represents your network card and select Properties. Highlight Internet Protocol (TCP/
IP) and click Properties. 70
This product uses the FCC Data API but is not endorsed or certified by the FCC