Motorola H15 Bluetooth Headset UserMan Users Manual

 

Multi-Color Indicator Light Call Button 3 1 CHARGE Charging with desktop charger:

2 1 3 1 1 2 2 1 1 2 Boom Volume Buttons Charger Port Power Indicator Light Microphone

(on reverse side) Speaker

(on reverse side) Headset Charging Connector Your Headset's Battery Charging with travel charger:

BEFORE YOU BEGIN Before using this product, read the Important Safety and Legal Information pamphlet and follow its instructions. You need to charge your headset using the included travel charger or desktop charger. START HERE >

Take a moment before you get started to familiarize yourself with your new H15 Bluetooth Handsfree Headset. Along with your headset, a desktop charger is provided for both charging and storage. Plug in the travel charger into the c Plug in the travel charger into the charger port. g the headset into the port on th Plug the headset into the port on the desktop charger a charger as shown. The desktop charger light is lit, and th The desktop charger light is lit, and the headset en the batt indicator light turns red when the battery is charging. It may take up to 1 minute for the headset indicator light to turn on. When the headset's battery is fully charged (about 2 hours), the headset indicator light turns green. Remove headset from charger when ready to use. Remove plastic seal off of ear cushion on Remove plastic seal off of ear cushion on speaker. speaker. Plug the Motorola charger into the end of the Plug the Motorola charger into the end of the headset. hea The indicator light turns red when the battery is The indicator light turns red when the batter charging. It may take up to 1 minute for the charging. It may take up to 1 min indicator light to turn on. When the headset's battery is fully charged (about 2 hours), the indicator light turns green. Disconnect the charger. Note: Headset is not functional while charging with travel charger. TT1 DD R A F T AADD(on reverse side) RRPo cRR D START H D R A F T D R A F T Turn off any phones or devices that are Turn off any phones or devices that are already paired with your headset. already paired with your headset. Turn off your headset by closing the T Turn off your headset by closing the headset boom. headset boom. P form Step 2 (Start Bluetooth Feature), Perform Step 2 (Start Bluetooth Feature), Step 3 (Pair), and Step 4 (Test and Use Step 3 (Pair), and Step 4 (Test and Use) to pair your headset with you to pair your headset with your second phone. Your most recently paired phone is now your primary phone for voice dial functionality. To connect to both phones, turn on first phone. Close the headset boom and then re-open it. The headset automatically connects to both phones. The last paired phone is now your primary phone for voice dial functionality. For most Motorola phones:

On your Motorola phone, press (Menu) >

Settings > Connection > Bluetooth Link > Handsfree

> Look for Devices. The phone lists Bluetooth devices it finds. Select Motorola H15. Select OK or Yes to pair your headset with your phone. Enter the passkey: 0000 the passkey: 0000 Select OK. OK. When your headset successfully pairs with our headset successfully pairs with your phone, the indicator light flashes one, the indicator light flashes purple and blue. d blue. steps are for most Motorola pho Note: These steps are for most Motorola phones. For other phones, see your phone's user's guide. ones, see your phone's Voice dial is accessible from either phone via different key actions:

For your primary device (last paired phone), tap the Call button until you hear the tone. For your secondary device (other paired phone), tap the Call button and either Volume button until you hear the tone. Incoming calls can be answered from both phones:

phones:

When answering a call, the idle phone is When answering a call, the idle disconnected from the headset. disconnected from the headset When the call ends, the idle phone is automatically reconnected to the headset. TIPS FOR USING H15 5 WITH TWO PHONES WO PHONES Use the following tips when using H15's Use the following tips when using multipoint technology:

multipoint tech USING A SECOND PHONE?

Multipoint technology allows you to make and receive calls from two Bluetooth enabled devices like your personal and business phones. er you have successfully paired your p After you have successfully paired your phone headset, you don't need to repeat the and headset, you don't need to repeat these s. For daily use, ensure that your headset is steps. For daily use, ensure that your headset is turned ON and that your phone's Bluetooth d ON and that your phone's Blueto feature is ON. e is ON. Note: Headset is functional while charging with desktop charger with the boom open. To operate, remove from charger. Note: This product uses a lithium ion, rechargeable, non-replaceable battery. Under normal use, the expected life of the rechargeable battery is approximately 400 charges. Your phone and headset are now paired and ready to make and receive calls. To confirm they are operating properly, make a call:

1 To pair a second phone to your headset, follow eadset, follow these steps:

1 Place the headset over your ear. See

"Wearing the Headset" on the reverse side of this guide. To conserve power, close the boom to turn your headset off. Re-open the boom to make a call. Last number redial dials the last outgoing call made from either phone. If your phone and headset are successfully If your phone and headset are succ paired, you will hear ringing on the headset. paired, you will hear ringing on t On the phone, dial the number you want to call and press SEND key on your phone. PAIR CONTINUED PAIR Your Phone and Headset TEST AND USE nd press SEND key on you our headset w nswered fro he number 4 the

2 2 3 3 5 2 3 4 3 Step B - SET YOUR PHONE TO LOOK FOR YOUR HEADSET 1 2 3 4 5 2 START BLUETOOTH FEATURE Your Phone Your phone's Bluetooth feature is off by default. To use your headset, you must turn on the Bluetooth feature in your phone. For most Motorola phones (at the main menu):

1 Press (Menu) > Settings > Connection >

Bluetooth Link > Setup.

2 3 4 5 Scroll to Power. Select Change. Scroll to On. Press Select to turn on the Bluetooth feature. The Bluetooth feature remains on until you turn it off. Note: These steps are for most Motorola phones. For other phones, see your phone's user's guide. 3 PAIR Your Headset and Phone Before you can use your headset, you must pair

(link) it with your phone. Step A - ENSURE HEADSET IS IN PAIRING MODE Open the headset boom to power on the headset and initiate pairing. The indicator light first flashes during power up, then initiates easy pairing. After a few moments, the indicator light will be steadily lit in blue to indicate headset is in pairing mode. Indicator Light

(steadily blue for pairing mode) TROUBLESHOOTING My headset will not pair with my phone. Open the boom flip. Press and hold both Volume buttons and the Call button for more than 10 seconds. The indicator light flashes blue 3 times and then become steadily lit. The headset is now in pairing mode (see step 3B) to complete the pairing process. Support. If you need more help, contact us at 1-877-MOTOBLU or visit us at www.hellomoto.com//Bluetoothsupport My headset will not enter pairing mode. Make sure that any devices previously paired with the headset are turned off. If the indicator light is flashing in blue, first turn off the other device, then close and reopen the headset boom. The indicator light becomes steadily lit in blue indicating the headset is now in pairing mode. My phone doesn't find my headset. Make sure the indicator light on your headset is on (lit in blue) and steady when your phone is searching for devices (see step 3). My headset worked before but now it's not working. Make sure your phone is on and the Bluetooth feature is turned on in your phone (see step 2). If the Bluetooth feature was turned off or was turned on only temporarily, you may need to restart the Bluetooth feature (see step 2) and pair your phone and headset again (see step 3). motorola H15 Quick Start Guide Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196 www.hellomoto.com 1-877-MOTOBLU 1-888-390-6456 (TTY/TDD United States for hearing impaired) Guide Number: 68000240001-A Bluetooth QD ID:Bxxxxxx MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. The use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license. All other product or service names are the property of their respective owners. Motorola, Inc. 2008. Features and Functions Guide IMPORTANT:

Be sure to first follow the Quick Start Guide on the reverse side of this guide to complete initial setup of your H15. European Union Directives Conformance Statement Hereby, Motorola declares that this product is in compliance with:

The essential requirements and other relevant provisions of Directive 1999/5/EC. All other relevant EU Directives. Product Product Approval Approval Number Number The above gives an example of a typical Product Approval Number. You can view your products Declaration of Conformity

(DoC) to Directive 1999/5/EC (to R&TTE Directive) at www.motorola.com/rtte. To find your DoC, enter the product Approval Number from your products label in the Search bar on the web site. Boom Open To Turn On n On Close To Turn Off TURNING HEADSET To turn ON your H15, open the headset boom. The indicator light first flashes blue three times, then:

flashes blue slowly after flashing purple/blue (if paired and connected with a phone), or becomes steady blue (if ready to be paired).

To turn OFF your H15, close the headset boom. The indicator light will turn off. WEARING THE EAR CUSHIONS AND YOUR HEADSET HEADSET ON AND OFF MAKING CALLS To wear your headset, flex the earhook and earhook and loop it over your ear, as shown. The ear cushion is fitted onto the end of your headsets earpiece speaker like shown, and placed onto your ear when using your headset. When fitting an oval-shaped ear cushion on your headset, be sure the cushion is oriented, as shown below (pointing towards the microphone). Your H15 headset is supplied with multiple ear cushions. Your headsets performance is greatly dependent upon achieving a good fit on your ear. Therefore, we recommend trying all the supplied ear cushions with your headset. AKING CAD RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRDDDDDDDDDDDDDDDDDDDDDDDDDDDDD A FAAAAAAAAA FFFA FA FA FA FAA FF TF TF TTTTTTF TF TTF T ar, as shown.TTF TF T DD R A F TF T D OffDD coming calF TF TF TFF T L FA FA FAAA F TPlugged In DD R A F T AR AD R AD R you hear a toneDDres are phone/network Function Redial last call Answer a second incoming call Reject second incoming Press and hold either Volume button until call Volume b you hear a tone you hear a Press both Volume Transfer a call from the Press both ansfer a call from the buttons and Call headset to the phone eadset to the phone buttons button, and hear a button, and descending tone descending t Tap both Volume Mute or unmute a call Tap both Volum e or unmute a call buttons until you hear buttons until yo a mute tone Note: Your H15 supports both Handsfree and Headset Profiles. Accessing call functions depends upon which profile your phone supports. See your phone's user's guide for more information. INDICATOR LIGHT With No Charger Plugged In Headset Status Headset Indicator Headset Sta cator Power off Off Power off Off f Powering on/off Powering o Three blue flashes Three blue flashes Steady blue Pairing mode Pairing mod ady blue Quick blue/purple flashes Pairing succ Quick blue/purple flashes Pairing successful Incoming call Quick blue flash on primary phone Incoming call Quick purple flash on secondary phone Slow blue pulse Connected (on a call) Slow blue flash Standby (not on a call) Note: After 20 minutes on a call or of inactivity, the light stops flashing to conserve power, but the headset remains on. Note: To disable the indicator light, press and hold both Volume buttons while turnng headset on. Audio Tone Ring tone Short tone High to low tone Two short tones when short tones when pressing Volume button pressing Volume button during a call during a call Ascending tone Ascending tone Low tone Low tone

(repeated every

(repeated every 15 seconds) 15 seconds) Descending tone Descending tone Low to high tone No audio indications;

deteriorating quality Two tones repeated every minute Action Tap the Call button and speak the name after the tone Tap the Call button and either Voume button and speak the name after the tone Tap the Call button, and hear a high-to-low tone Open the boom or tap the call button (if tap the call button boom is ready open), boom is ready open), hear a low-to-high hear a low-to-high tone Press and hold either Press and hold either Volume button until Volume button until you hear a tone Action Press and hold the Call button until you hear a tone Press and hold the Call button (places first call on hold), and hear a tone Headset Status Incoming call Phone network not available End call all Volume at minimum Volume at minimu or maximum or maximum Be sure to position the ear cushion into your ear canal for optimal audio performance and comfort. Mute disabled Connection confirmation/voice activation Out of range MAKING CALLS CONTINUED AUDIO TONES Mute enabled Mute enabled Mute reminder Mute reminder Low battery our H15 sup Function Make a voice dial call

(Primary phone) Make a voice dial call

(Secondary phone) End a call Answer a call Reject a call l Note: Some features are phone/network dependent. CHANGING FOR USE ON OTHER EAR QUICK BATTERY CHECK You can wear your H15 headset on your left or right ear. The headset comes ready for the right ear. To change the headset for the left ear:

1 2 3 Gently lift and pull the top of the earhook up and off speaker stem, as shown. Flip the headset over. Attach the earhook to the speaker stem, as shown. When not in a call or connected, press and release both Volume buttons. The indicator light displays charge status until you release the buttons. See below for details on indicator light and available talk time based on charge status. Headset Indicator Red Yellow Green Available Talk Time Less than 1.5 hours 1.5 to 3.5 hours Up to 5 hours INDICATOR LIGHT With Headset Plugged In to Desktop Charger Headset Indicator Red Headset Status Battery level less than 50% charge Yellow Green Quick blue flash Battery level more than 50% charge Charging complete Incoming call on primary phone Quick purple flash Incoming call on secondary phone INDICATOR LIGHT CONTINUED With No Charger Plugged In Headset Indicator Headset Status Idle (not connected to phone) Connected call muted Low battery Red flash Slow purple pulse Quick red flash Tip: Set your primary and secondary phones to different ring tones to know which phone is ringing when wearing the headset. See "Tips for using H15 with Two Phones" for more information. INDICATOR LIGHT With the Charger Plugged In To Travel Charger Headset Indicator Red Headset Status Battery level less than 50% charge Yellow Green Battery level more than 50% charge Charging complete Important Safety and Legal Information Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196 www.hellomoto.com www.hellomoto.com/bluetooth (click on Support) 1-877-MOTOBLU (Motorola Bluetooth support) 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) The use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. Motorola, Inc. 2008. 2 Software Copyright Notice The Motorola products described in this manual may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product. Manual Number: 6809494A55-D 3 Contents Safety Information . 5 Driving Safety . 9 Industry Canada Notice . 12 FCC Notice. 12 Warranty . 14 Registration. 21 Export Law. 22 Recycling Information. 22 4 Contents Safety and General Information Safety Information IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR DEVICE. Approved Accessories Use of accessories not approved by Motorola, including but not limited to batteries, antennas, and convertible covers, may cause your mobile device to exceed RF energy exposure guidelines and may void your mobile devices warranty. For a list of approved Motorola accessories, visit our Web site at:

www.motorola.com Electromagnetic Interference/Compatibility Note: Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed, or otherwise configured for electromagnetic compatibility. Safety Information 5 Facilities Turn off your mobile device in any facility where posted notices instruct you to do so. These facilities may include hospitals or health care facilities that may be using equipment that is sensitive to external RF energy. Aircraft When instructed to do so, turn off your mobile device when on board an aircraft. Any use of a mobile device must be in accordance with applicable regulations per airline crew instructions. Medical Devices Hearing Aids Some mobile devices may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer or physician to discuss alternatives. Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from RF energy. Your physician may be able to assist you in obtaining this information. 6 Safety Information Batteries & Chargers Your battery, charger, or mobile device may contain symbols, defined as follows:

Symbol 032374o Definition Important safety information follows. 032376o 032375o Do not dispose of your battery or mobile device in a fire. Your battery or mobile device may require recycling in accordance with local laws. Contact your local regulatory authorities for more information. Do not throw your battery or mobile device in the trash. Do not let your battery, charger, or mobile device get wet. Listening at full volume to music or voice through a headset may damage your hearing. Safety Information 7 Use & Safety for Battery-Powered Accessories Do not store or use your battery-powered accessory

(such as a Bluetooth headset or other device) in temperatures below -10C (14F) or above 60C

(140F). Do not recharge your accessory in temperatures below 0C (32F) or above 45C (113F). Conditions inside a parked car can exceed this range. Do not store your accessory in a parked car. Do not store your accessory in direct sunlight. Storing your fully charged accessory in high-temperature conditions may permanently reduce the life of the internal battery. Battery life may temporarily shorten in low-temperature conditions. 8 Safety Information Smart Practices While Driving Driving Safety Drive Safe, Call Smart SM Check the laws and regulations on the use of mobile devices and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. Go to www.motorola.com/callsmart for more information. Your mobile device lets you communicate by voice and dataalmost anywhere, anytime, wherever wireless service is available and safe conditions allow. When driving a car, driving is your first responsibility. If you choose to use your mobile device while driving, remember the following tips:

Get to know your Motorola mobile device and its features such as speed dial and redial. If available, these features help you to place your call without taking your attention off the road. When available, use a handsfree device. If possible, add an additional layer of convenience to your mobile device with one of the many Motorola Original handsfree accessories available today. Driving Safety 9 Position your mobile device within easy reach. Be able to access your mobile device without removing your eyes from the road. If you receive an incoming call at an inconvenient time, if possible, let your voice mail answer it for you. Let the person you are speaking with know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice, and even heavy traffic can be hazardous. Do not take notes or look up phone numbers while driving. Jotting down a to do list or going through your address book takes attention away from your primary responsibilitydriving safely. Dial sensibly and assess the traffic; if possible, place calls when your car is not moving or before pulling into traffic. If you must make a call while moving, dial only a few numbers, check the road and your mirrors, then continue. Do not engage in stressful or emotional conversations that may be distracting. Make people you are talking with aware you are driving and suspend conversations that can divert your attention away from the road. Use your mobile device to call for help. Dial 911 or other local emergency number in the case of fire, traffic accident, or medical emergencies.*

10 Driving Safety Use your mobile device to help others in emergencies. If you see an auto accident, crime in progress, or other serious emergency where lives are in danger, call 911 or other local emergency number, as you would want others to do for you.*

Call roadside assistance or a special non-emergency wireless assistance number when necessary. If you see a broken-down vehicle posing no serious hazard, a broken traffic signal, a minor traffic accident where no one appears injured, or a vehicle you know to be stolen, call roadside assistance or other special non-emergency wireless number.*

* Wherever wireless phone service is available. Driving Safety 11 Industry Canada Notice to Users Industry Canada Notice Operation is subject to the following two conditions: (1) This device may not cause interference and (2) This device must accept any interference, including interference that may cause undesired operation of the device. See RSS-GEN 7.1.5. FCC Notice to Users FCC NoticeThe following statement applies to all products that have received FCC approval. Applicable products bear the FCC logo, and/or an FCC ID in the format FCC-ID:xxxxxx on the product label. Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the users authority to operate the equipment. See 47 CFR Sec. 15.21. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See 47 CFR Sec. 15.19(3). 12 Industry Canada Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Notice 13 Motorola Limited Warranty for the United States and Canada WarrantyWhat Does This Warranty Cover?

Subject to the exclusions contained below, Motorola, Inc. warrants its telephones, pagers, messaging devices, and consumer and professional two-way radios (excluding commercial, government or industrial radios) that operate via Family Radio Service or General Mobile Radio Service, Motorola-branded or certified accessories sold for use with these Products (Accessories) and Motorola software contained on CD-ROMs or other tangible media and sold for use with these Products (Software) to be free from defects in materials and workmanship under normal consumer usage for the period(s) outlined below. This limited warranty is a consumer's exclusive remedy, and applies as follows to new Motorola Products, Accessories and Software purchased by consumers in the United States or Canada, which are accompanied by this written warranty:

14 Warranty Products and Accessories Products Covered Products and Accessories as defined above, unless otherwise provided for below. Decorative Accessories and Cases. Decorative covers, bezels, PhoneWrap covers and cases. Monaural Headsets. Ear buds and boom headsets that transmit mono sound through a wired connection. Consumer and Professional Two-way Radio Accessories. Length of Coverage One (1) year from the date of purchase by the first consumer purchaser of the product unless otherwise provided for below. Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product. Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product. Ninety (90) days from the date of purchase by the first consumer purchaser of the product. Warranty 15 Products Covered Products and Accessories that are Repaired or Replaced. Length of Coverage The balance of the original warranty or for ninety (90) days from the date returned to the consumer, whichever is longer. Exclusions Normal wear and tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage. Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty. Abuse & misuse. Defects or damage that result from:

(a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food;

(c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage. Use of non-Motorola Products and Accessories. Defects or damage that result from the use of Non-Motorola branded 16 Warranty or certified Products, Accessories, Software or other peripheral equipment are excluded from coverage. Unauthorized service or modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage. Altered products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or

(d) nonconforming or non-Motorola housings, or parts, are excluded from coverage. Communication services. Defects, damages, or the failure of Products, Accessories or Software due to any communication service or signal you may subscribe to or use with the Products Accessories or Software is excluded from coverage. Software Products Covered Software. Applies only to physical defects in the media that embodies the copy of the software (e.g. CD-ROM, or floppy disk). Length of Coverage Ninety (90) days from the date of purchase. Warranty 17 Exclusions Software embodied in physical media. No warranty is made that the software will meet your requirements or will work in combination with any hardware or software applications provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected. Software NOT embodied in physical media. Software that is not embodied in physical media (e.g. software that is downloaded from the Internet), is provided as is and without warranty. Who is Covered?

This warranty extends only to the first consumer purchaser, and is not transferable. What Will Motorola Do?

Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts. No data, software or applications added to your Product, Accessory or Software, including but not limited to personal contacts, games and ringer tones, will be reinstalled. To avoid losing such data, software and applications please create a back up prior to requesting service. 18 Warranty How to Obtain Warranty Service or Other Information USA Canada Phones 1-800-331-6456 Pagers 1-800-548-9954 Two-Way Radios and Messaging Devices 1-800-353-2729 All Products 1-800-461-4575 1-888-390-6456 TTY For Accessories and Software, please call the telephone number designated above for the product with which they are used. You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include:

(a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem;

(c) the name of your service provider, if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone number. Warranty 19 What Other Limitations Are There?

ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW. Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or from one jurisdiction to another. 20 Warranty Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of the Motorola software. Motorola software may only be copied into, used in, and redistributed with, the Products associated with such Motorola software. No other use, including without limitation disassembly of such Motorola software or exercise of the exclusive rights reserved for Motorola, is permitted. Product Registration RegistrationOnline Product Registration:

direct.motorola.com/hellomoto/

Motosupport/source/registration.asp Product registration is an important step toward enjoying your new Motorola product. Registering helps us facilitate warranty service, and permits us to contact you should your product require an update or other service. Registration is for U.S. residents only and is not required for warranty coverage. Please retain your original dated sales receipt for your records. For warranty service of your Motorola Personal Communications Product you will need to provide a copy of your dated sales receipt to confirm warranty status. Thank you for choosing a Motorola product. Registration 21 Export Law Assurances Export LawThis product is controlled under the export regulations of the United States of America and Canada. The Governments of the United States of America and Canada may restrict the exportation or re-exportation of this product to certain destinations. For further information contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and International Trade. Caring for the Environment by Recycling Recycling Information This symbol on a Motorola product means the product should not be disposed of with household waste. Disposal of your Mobile Device and Accessories Please do not dispose of mobile devices or electrical accessories (such as chargers, headsets, or batteries) with your household waste. These items should be disposed of in 22 Export Law accordance with the national collection and recycling schemes operated by your local or regional authority. Alternatively, you may return unwanted mobile devices and electrical accessories to any Motorola Approved Service Center in your region. Details of Motorola approved national recycling schemes, and further information on Motorola recycling activities can be found at:

www.motorola.com/recycling Disposal of your Mobile Device Packaging and Users Guide Product packaging and users guides should only be disposed of in accordance with national collection and recycling requirements. Please contact your regional authorities for more details. Recycling Information 23 24 Recycling Information