| submitted | available | document details (if available) | source link |
|---|---|---|---|
| March 17 2014 | March 17 2014 |
| various | User Manual | Users Manual | 1.96 MiB | March 17 2014 |
Grandstream Networks, Inc. GXP2130/GXP2140/GXP2160 Enterprise IP Phone GXP2130/GXP2140/GXP2160 USER MANUAL GXP2130/GXP2140/GXP2160 User Manual Index GUI INTERFACE EXAMPLES .................................................................... 6 GNU GPL INFORMATION .......................................................................... 7 CHANGE LOG ........................................................................................... 8 FIRMWARE VERSION 1.0.1.14 ............................................................................................................ 8 WELCOME ................................................................................................. 9 PRODUCT OVERVIEW ............................................................................ 10 FEATURE HIGHTLIGHTS ................................................................................................................... 10 GXP2130/GXP2140/GXP2160 TECHNICAL SPECIFICATIONS ........................................................ 11 INSTALLATION ........................................................................................ 16 EQUIPMENT PACKAGING ................................................................................................................. 16 CONNECTING YOUR PHONE ........................................................................................................... 16 GXP2200EXT MODULE ...................................................................................................................... 17 SAFETY COMPLIANCES .................................................................................................................... 18 WARRANTY ......................................................................................................................................... 18 GETTING TO KNOW GXP2130/GXP2140/GXP2160 ............................... 20 IDLE SCREEN ..................................................................................................................................... 20 USING THE KEYPAD .......................................................................................................................... 26 MAKING PHONE CALLS..................................................................................................................... 28 HANDSET, SPEAKER AND HEADSET MODE ........................................................................... 28 MULTIPLE SIP ACCOUNTS AND LINES ..................................................................................... 28 COMPLETING CALLS.................................................................................................................. 29 MAKING CALLS USING IP ADDRESSES ................................................................................... 31 ANSWERING PHONE CALLS ............................................................................................................ 32 RECEIVING CALLS...................................................................................................................... 32 DO NOT DISTURB ....................................................................................................................... 32 DURING A PHONE CALL .................................................................................................................... 33 CALL WAITING/CALL HOLD ....................................................................................................... 33 MUTE ............................................................................................................................................ 33 CALL TRANSFER ........................................................................................................................ 33 FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 2 of 84 4-WAY/ 5-WAY CONFERENCING ............................................................................................... 34 VOICE MESSAGES (MESSAGE WAITING INDICATOR) ........................................................... 36 SHARED CALL APPEARANCE (SCA) ........................................................................................ 36 CALL FEATURES ................................................................................................................................ 37 CONFIGURATION GUIDE ........................................................................ 40 CONFIGURATION VIA KEYPAD ......................................................................................................... 40 CONFIGURATION VIA WEB BROWSER ........................................................................................... 46 DEFINITIONS ...................................................................................................................................... 47 STATUS PAGE DEFINITIONS ..................................................................................................... 47 ACCOUNTS PAGE DEFINITIONS ............................................................................................... 48 SETTINGS PAGE DEFINITIONS ................................................................................................. 57 NETWORK PAGE DEFINITIONS ................................................................................................. 64 MAINTENANCE PAGE DEFINITIONS ......................................................................................... 66 PHONEBOOK PAGE DEFINITIONS ............................................................................................ 69 NAT SETTINGS ................................................................................................................................... 71 WEATHER UPDATE ............................................................................................................................ 72 PUBLIC MODE .................................................................................................................................... 73 EDITING CONTACTS AND CLICK-TO-DIAL ...................................................................................... 74 CONNECTING TO DEVICES ................................................................... 77 EHS HEADSET .................................................................................................................................... 77 BLUETOOTH ....................................................................................................................................... 77 TURNING BLUETOOTH ON OR OFF ......................................................................................... 77 PAIRING GXP2140/GXP2160 WITH A BLUETOOTH DEVICE ................................................... 78 CONNECTING TO A BLUETOOTH EARPHONE ........................................................................ 78 BT ON AND BT OFF ..................................................................................................................... 78 UNPAIRING AND DISCONNECTING A BLUETOOTH DEVICE ................................................. 78 UPGRADING AND PROVISIONING ........................................................ 79 UPGRADE VIA KEYPAD MENU ......................................................................................................... 79 UPGRAGE VIA WEB GUI .................................................................................................................... 79 NO LOCAL TFTP/HTTP SERVERS .................................................................................................... 80 CONFIGURATION FILE DOWNLOAD ................................................................................................ 80 RESTORE FACTORY DEFAULT SETTINGS ........................................... 82 EXPERIENCING THE GXP2130/GXP2140/GXP2160 .............................. 83 FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 3 of 84 Table of Tables GXP2130/GXP2140/GXP2160 User Manual Table 1: GXP2130 /GXP2140/GXP2160 FEATURES IN A GLANCE ......................................................... 10 Table 2: GXP2130/ /GXP2140/GXP2160 COMPARISON GUIDE .............................................................. 11 Table 3 GXP2130 TECHNICAL SPECIFICATIONS .................................................................................... 11 Table 4: GXP2140 TECHNICAL SPECIFICATIONS ................................................................................... 12 Table 5: GXP2160 TECHNICAL SPECIFICATIONS ................................................................................... 14 Table 6: GXP2130/GXP2140/GXP2160 EQUIPMENT PACKAGING ......................................................... 16 Table 7: GXP2130/GXP2140/GXP2160 CONNECTORS ........................................................................... 16 Table 8: GXP2200EXT Packaging .............................................................................................................. 17 Table 9: LCD DISPLAY DEFINITIONS ........................................................................................................ 21 Table 10: GXP2130/GXP2140/GXP2160 LCD ICONS ............................................................................... 23 Table 11: GXP2130/GXP2140/GXP2160 Keypad Buttons ......................................................................... 27 Table 12: CALL FEATURES ........................................................................................................................ 37 Table 13: CONFIGURATION MENU ........................................................................................................... 40 Table 14: Status Page Definitions ............................................................................................................... 47 Table 15: Account Page Definitions ............................................................................................................ 48 Table 16: Settings Page Definitions ............................................................................................................ 57 Table 17: Network Page Definitions ............................................................................................................ 64 Table 18: Maintenance Page Definitions ..................................................................................................... 66 Table 19: Phonebook Page Definitions ....................................................................................................... 69 Table of Figures FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 4 of 84 GXP2130/GXP2140/GXP2160 User Manual Figure 1: GXP2140 Back View with GXP2200EXT .................................................................................... 18 Figure 2: GXP2130 Idle Screen .................................................................................................................. 20 Figure 3: GXP2140 Idle Screen .................................................................................................................. 20 Figure 4: GXP2160 Idle Screen .................................................................................................................. 21 Figure 5: GXP2130 Keyboard ..................................................................................................................... 26 Figure 6: GXP2140 Keyboard ..................................................................................................................... 27 Figure 7: GXP2160 Keyboard ..................................................................................................................... 27 Figure 8: Keypad MENU Flow..................................................................................................................... 45 Figure 9: Web Service ................................................................................................................................. 73 Figure 10: Web GUI - Phonebook->Contacts ............................................................................................. 75 Figure 11: Click-to-Dial ................................................................................................................................ 75 FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 5 of 84 GUI INTERFACE EXAMPLES http://www.grandstream.com/products/gxp_series/general/documents/gxp2140_2160_gui.zip 1. Screenshot of Login Page 2. Screenshots of Status Pages 3. Screenshots of Accounts Pages 4. Screenshots of Settings Pages 5. Screenshots of Network Pages 6. Screenshots of Maintenance Pages 7. Screenshots of Phonebook Pages FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 6 of 84 GNU GPL INFORMATION GXP2130/GXP2140/GXP2160 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu_gpl. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 7 of 84 CHANGE LOG This section documents significant changes from previous versions of user manuals for GXP2130/GXP2140/GXP2160. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.1.14 This is the initial version. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 8 of 84 WELCOME Thank you for purchasing Grandstream GXP2130/GXP2140/GXP2160 Enterprise IP Phone. GXP2130/GXP2140/GXP2160 is a next generation enterprise grade IP phone. GXP2140/GXP2160 features 4.3 inch TFT Color LCD, 5 programmable context-sensitive soft keys, dual Gigabit network ports, integrated PoE and Bluetooth, 5-way conference, and Electronic Hook Switch (EHS). GXP2130 supports 2.8 inch TFT Color LCD, 4 programmable context-sensitive soft keys, 4-way conference and EHS with Plantronics headsets. Also, the series can support up to 3 lines for GXP2130, 4 lines for GXP2140 and 6 lines for GXP2160. The GXP2130/GXP2140/GXP2160 delivers superior HD audio quality, rich and leading edge telephony features, personalized information and customizable application service, automated provisioning for easy deployment, advanced security protection for privacy, and broad interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS platforms. The GXP2130/GXP2160 supports presence and Busy Lamp Field (BLF) in the Multi-Purpose Keys as well. The GXP2140 is expandable with one to 4 expansion modules. The GXP2160/GXP2140/GXP2130 is the perfect choice for enterprise users looking for a high quality, feature rich multi-line executive IP phone with advanced functionalities and performance. Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Warning:
Please do not use a different power adaptor with the GXP2130/GXP2140/GXP2160 as it may cause damage to the products and void the manufacturer warranty. This document is subject to change without notice. The latest electronic version of this user manual is available for download here:
http://www.grandstream.com/support Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 9 of 84 PRODUCT OVERVIEW FEATURE HIGHTLIGHTS Table 1: GXP2130 /GXP2140/GXP2160 FEATURES IN A GLANCE 3 lines 2.8 inch (320x240) TFT color LCD GXP2130 4 programmable soft keys 8 programmable Multi Purpose Keys 5-way conference GXP2140 4 lines 4.3 inch (480x272) TFT color LCD 5 programmable soft keys Bluetooth V2.1 5-way conference Expansion board 6 lines 4.3 inch (480x272) TFT color LCD 5 programmable soft keys 24 programmable Multi Purpose Keys GXP2160 Bluetooth V2.1 5-way conference FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 10 of 84 Table 2: GXP2130/ /GXP2140/GXP2160 COMPARISON GUIDE Features GXP2130 GXP2140 GXP2160 LCD Display 320x240 480 x 272 480 x 272 Yes 3 8 4 N/A Yes 4 N/A 5 Yes, up to 4 EXT Boards, Yes 6 24 5 N/A LCD Backlight Number of Lines Programmabl e Hard Keys Programmabl e Soft Keys Extension Module GXP2130/GXP2140/GXP2160 TECHNICAL SPECIFICATIONS Table 3 GXP2130 TECHNICAL SPECIFICATIONS Protocols/Standards SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6 Network Interfaces Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with Graphic Display Feature Keys integrated PoE 2.8 inch (320x240) TFT color LCD 3 line keys with up to 3 SIP accounts, 8 speed-dial/BLF extension keys with dual-color LED, 4 programmable context sensitive softkeys, 5 navigation/menu keys, 11 dedicated function keys for: MESSAGE (with LED indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-
Voice Codec Support for G.729A/B, G.711/a-law, G.726, G.722 (wide-band), and iLBC, in-band Auxiliary Ports RJ9 headset jack (allowing EHS with Plantronics headsets), USB, extension module port and out-of-band DTMF (in audio, RFC2833, SIP INFO) FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 11 of 84 Telephony Features Hold, transfer, forward, 5-way conference, call park, call pickup, shared-call-appearance
(SCA)/bridged-line-appearance (BLA), downloadable phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500 records), customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, hot desking, personalized music ringtones and music on hold, server redundancy and fail-over Sample Applications Weather, currency, GMI available for advanced custom application development HD audio Base Stand Yes, both on handset and speakerphone Yes, allow 2 angle positions Wall Mountable Yes QoS Security Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS User and administrator level passwords, MD5 and MD5-sess based authentication, AES based secure configuration file, SRTP, TLS, 802.1x media access control Multi-language English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia, Spanish, Turkish Upgrade/Provisioning Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or encrypted XML configuration file Power
& Green Universal power adapter included: Input:100-240V ; Output: +12V, 1.5A ;
Energy Efficiency Integrated Power-over-Ethernet (802.3af) Max power consumption 3W (power adapter) or 4.5W (PoE, Class 2) Physical Dimension: 193mm (W) x 211mm (L) x 84.5 mm (H);
Temperature and 32-104 / 040, 10-90% (non- condensing) Unit weight: 0.78kg ; Package weight: 1.3kg Humidity Package Content GXP2130 phone, handset with cord, base stand, universal power supply, network cable, Quick Start Guide Compliance FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024, EN60950-1, AS/NZS CISPR22 Class B Table 4: GXP2140 TECHNICAL SPECIFICATIONS Protocols/Standards SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6 Network Interfaces Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with integrated PoE Graphic Display 4.3 inch (480x272) TFT color LCD Bluetooth Yes, Bluetooth V2.1 Feature Keys 4 line keys with up to 4 SIP accounts, 5 programmable context sensitive softkeys, 5 navigation/menu keys, 11 dedicated function keys for : MESSAGE (with LED indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 12 of 84 Voice Codec Support for G.729A/B, G.711/a-law, G.726, G.722 (wide-band), and in-band and MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-
out-of-band DTMF (in audio, RFC2833, SIP INFO) Auxiliary Ports RJ9 headset jack (allowing EHS with Plantronics headsets), USB, extension module port Telephony Features Hold, transfer, forward, 5-way conference, call park, call pickup, shared-call-appearance (SCA)/bridged-line-appearance (BLA), downloadable phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500 records), customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, hot desking, personalized music ringtones and music on hold, server redundancy and fail-over Sample Applications Weather, currency, GMI available for advanced custom application development HD audio Yes, both on handset and speakerphone Extension Module Yes, can power up up to 4 GXP2200EXT modules which features a 128x384 graphic LCD, 20 quick-dial/BLF keys which dual-color LED, 2 navigation keys, and less than 1.2W power consumption per unit. Base Stand Yes, allow 2 angle positions Wall Mountable Yes QoS Security Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS User and administrator level passwords, MD5 and MD5-sess based authentication, AES based secure configuration file, SRTP, TLS, 802.1x media access control Multi-language English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia, Spanish, Turkish Upgrade/Provisioning Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or encrypted XML configuration file Power
& Green Universal power adapter included:
Energy Efficiency Input:100-240V ; Output: +12V, 1A ;
Integrated Power-over-Ethernet (802.3af) Max power consumption: 6W (without GXP2200EXT), 10W(with 4 cascaded GXP2200EXTs ) Physical Dimention: 222mm (W) x 210mm (L) x 93mm (H); Unit weight: 0.98kg; Package Temperature and 32-104 / 040, 10-90% (non- condensing) weight: 1.55kg Humidity Package Content GXP2140 phone, handset with cord, base stand, universal power supply, network cable, Quick Start Guide Compliance FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024, FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 13 of 84 EN60950-1, AS/NZS CISPR22 Class B Table 5: GXP2160 TECHNICAL SPECIFICATIONS Protocols/Standards SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6 Network Interfaces Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with integrated PoE Graphic Display 4.3 inch (480x272) TFT color LCD Bluetooth Yes, Bluetooth V2.1 Feature Keys 6 line keys with up to 6 SIP accounts, 24 speed-dial/BLF extension keys with dual-color LED, 5 programmable context sensitive softkeys, 5 navigation/menu keys, 11 dedicated function keys for : MESSAGE (with LED indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-
Voice Codec Support for G.729A/B, G.711/a-law, G.726, G.722 (wide-band), and in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO) Auxiliary Ports RJ9 headset jack (allowing EHS with Plantronics headsets), USB, extension module port Telephony Features Hold, transfer, forward, 5-way conference, call park, call pickup, shared-call-appearance (SCA)/bridged-line-appearance (BLA), downloadable phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500 records), customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, hot desking, personalized music ringtones and music on hold, server redundancy and fail-over Sample Applications Weather, currency, GMI available for advanced custom application development HD audio Base Stand Yes, both on handset and speakerphone Yes, allow 2 angle positions Wall Mountable Yes QoS Security Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS User and administrator level passwords, MD5 and MD5-sess based authentication, AES based secure configuration file, SRTP, TLS, 802.1x media access control Multi-language English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia, Spanish, Turkish Upgrade/Provisioning Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or Power
& Green Universal power adapter included:
encrypted XML configuration file FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 14 of 84 Energy Efficiency Input:100-240V ; Output: +12V, 1A ;
Integrated Power-over-Ethernet (802.3af) Max power consumption:6W Physical Dimention: 222mm (W) x 210mm (L) x 93mm (H); Unit weight: 0.98kg; Package Temperature and 32-104 / 040, 10-90% (non- condensing) weight: 1.62kg Humidity Package Content GXP2160 phone, handset with cord, base stand, universal power supply, network cable, Quick Start Guide Compliance FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024, EN60950-1, AS/NZS CISPR22 Class B FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 15 of 84 INSTALLATION EQUIPMENT PACKAGING Table 6: GXP2130/GXP2140/GXP2160 EQUIPMENT PACKAGING Main Case Handset Phone Cord Power Adaptor Ethernet Cable Phone Stand Wall Mount Quick Start Guide Yes Yes Yes Yes Yes Yes Yes Yes CONNECTING YOUR PHONE 1 1 1 1 1 1 1 1 Table 7: GXP2130/GXP2140/GXP2160 CONNECTORS Handset Port RJ9 handset connector port Headset Port RJ9 headset connector port (supporting EHS with Plantronics headset) USB Port USB port connecting a USB flash drive. (not on GXP2130 ) LAN Port PC Port EXT Port 10/100/1000Mbps RJ-45 port connecting to Ethernet 10/100/1000Mbps RJ-45 port connecting to PC RJ11 connector port to connect the GXP2200EXT Board(GXP2140) Power Jack 12V DC Power connector port To set up the GXP2130/GXP2140/GXP2160, follow the steps below:
1. Attach the phone stand or wall mount to the back of the phone where there are slots;
2. Connect the handset and main phone case with the phone cord;
3. Connect the LAN port of the phone to the RJ45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable;
4. Connect the 12V DC output plug to the power jack on the phone; plug the power adapter into an electrical outlet. If PoE switch is used in step 3, this step could be skipped;
5. The LCD will display provisioning or firmware upgrade information. Before continuing, please wait for the date/time display to show up;
FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 16 of 84 6. Using the keypad configuration menu or phone's embedded web server (Web GUI) by entering the IP address in web browser, you can further configure the phone. GXP2200EXT MODULE The GXP2140 is expandable with GXP2200EXT modules. GXP2140 supports up to 4 extension modules, adding 160 fully programmable phone extensions to the phone. GXP2200EXT board package contains:
Table 8: GXP2200EXT Packaging GXP2200EXT Main Case GXP2200EXT Stand RJ11-RJ11 Cable Connector Plate Screws Quick Installation Guide Yes (1) Yes (1) Yes (1) Yes (1) Yes (4) Yes (1) Note:
The GXP2200EXT board is an additional accessory for the GXP2140 and is not included in the GXP2140 box. To set up the GXP2200EXT board with the GXP2140, please follow the steps below:
1. On the back of the GXP2140 and the GXP2200EXT, there are slots for connector plate. Attach the connector plate between the slots for GXP2140 and the GXP2200EXT;
2. Apply the screws provided and securely tighten them in (See Figure 1: GXP2140 Back View with GXP2200EXT ). 3. Connect the GXP2200EXT board to the GXP2140 via EXT port using the RJ11-RJ11 cable provided;
4. Install the phone stand on the GXP2140 and the GXP2200EXT board;
5. Power up the GXP2140. The GXP2200EXT board will show the booting up screen with version information and connecting status;
FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 17 of 84 6. After successfully booting up, the GXP2200EXT board will stay in idle. Press and hold the Left button for 3 to 5 seconds to check the version information and status. Figure 1: GXP2140 Back View with GXP2200EXT The GXP2200EXT board can be configured via the web GUI of the GXP2140 connected. After successfully configured, press Left or Right button on the GXP2200EXT board and users could browse all the MPK's status in different pages. For more information on installing, connecting and configuring the GXP2200EXT board with GXP2140, please refer to the GXP2200EXT board user manual:
http://www.grandstream.com/support SAFETY COMPLIANCES The GXP2130/GXP2140/GXP2160 phone complies with FCC/CE and various safety standards. The GXP2130/GXP2140/GXP2160 power adapter is compliant with the UL standard. Use the universal power adapter provided with the GXP2130/GXP2140/GXP2160 package only. The manufacturers warranty does not cover damages to the phone caused by unsupported power adapters. WARRANTY If the GXP2130/GXP2140/GXP2160 phone was purchased from a reseller, please contact the company where the phone was purchased for replacement, repair or refund. If the phone was purchased directly from Grandstream, contact the Grandstream Support for a RMA (Return Materials Authorization) number FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 18 of 84 before the product is returned. Grandstream reserves the right to remedy warranty policy without prior notification. Warning:
Use the power adapter provided with the phone. Do not use a different power adapter as this may damage the phone. This type of damage is not covered under warranty. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 19 of 84 GETTING TO KNOW GXP2130/GXP2140/GXP2160 IDLE SCREEN GXP2130/GXP2140/GXP2160 screen displays differently depending on whether the phone is idle or in use (active). The following figures show the idle screen of GXP2130/GXP2140/GXP2160. Figure 2: GXP2130 Idle Screen Figure 3: GXP2140 Idle Screen FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 20 of 84 Figure 4: GXP2160 Idle Screen The following table describes the items displayed on the GXP2130/GXP2140/GXP2160 idle screen. DATE AND TIME NETWORK ICON STATUS ICON Table 9: LCD DISPLAY DEFINITIONS Displays the current date and time. It can be synchronized with Internet time servers. Shows the status of network. It will indicate whether the network is down or starting. Shows the status of the phone for registration status, call features and etc, using icons as shown in the next table. LINE STATUS INDICATOR Displays the name of the account that is in use. SOFTKEYS in Idle Screen The softkeys are context sensitive and will change depending on the status of the phone. Typical functions assigned to softkeys are:
SwitchSCR/NEXTSCR Toggles between different idle screens. For example, for GXP2130/GXP2140/GXP2160, pressing most left soft key (switch screen) will toggle among default idle screen, weather information, currency information and Grandstream Upcoming Events;
ForwardAll Unconditionally forwards the phone line (account 1) to another FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 21 of 84 phone. MissedCalls Shows up unanswered calls to this phone. Redial Redials the last dialed number when there is existed dialed call log. Note:
If XML application is used for GXP2130/GXP2140/GXP2160, the softkey for XML application will show up in the default idle screen as configured. The softkeys are context sensitive and will change depending on the call status of the phone. Here are the main softkeys in call screen. Redial Redials the last dialed number after off hook when there is existed call log. Dial Dials the call out after off hook and entering the number. AnswerCall Answers the incoming call when the phone is ringing. SOFTKEYS in Call Screen RejectCall Rejects the incoming call when the phone is ringing. EndCall Ends the active call. Transfer Transfer softkey will show up after pressing TRAN button and entering transfer target number. Press Transfer softkey to do blind transfer. Split In auto-attended transfer mode, after establishing the second call, FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 22 of 84 press Split to quit transfer and go back to normal talking status. ConfCall Conferences the active calls. ReConf Re-establish the conference among the calls on hold. SPECIAL SOFTKEYS
(Only for GXP2130/GXP2140/GXP2160 when integrated with UCM61xx) Call Parking: Please refer to UCM61xx Online User Manual for more information. CallPark When the phone dials out, the Call Park softkey will display on screen. To park the call, press the "CallPark" softkey and select a green MPK to park the call on available parking lot. Table 10: GXP2130/GXP2140/GXP2160 LCD ICONS Network Status. OFF - Network connection is up ON - Network connection is down DND Status. OFF - Do Not Disturb disabled ON - Do Not Disturb enabled Call Forward All Status. OFF - Call Forward All feature disabled ON - Call Forward All feature enabled Call Forward Busy Status. OFF - Call Forward Busy feature disabled ON - Call Forward Busy feature enabled Call Forward No Answer Status. OFF - Call Forward No Answer feature disabled ON - Call Forward No Answer feature enabled Call Forward Busy and Call Forward No Answer Status. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 23 of 84 OFF - Call Forward All and Call Forward No Answer feature disabled ON - Call Forward All and Call Forward No Answer feature enabled Missed Call Status. OFF - No missed call ON - New missed call Handset Status. OFF - Handset is not in use ON - Handset is in use Headset Status. OFF - Headset is not in use ON - Headset is in use Microphone MUTE Status. OFF - No muted ON - Muted Bluetooth Status. (GX2140/GXP2160) OFF - Bluetooth is off ON - Bluetooth is on USB Status. (GX2140/GXP2160) OFF - No USB connection ON - USB connected Incoming Call. The current call is an incoming call Outgoing Call. The current call is an outgoing call Call On Hold. OFF - No call on hold ON Call on hold Call Connect. OFF - No call FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 24 of 84 ON - Call connected Call Conference. OFF - No Conference call ON - Conference call is established Click Hand In call screen, this icon shows on the line available for transfer or conference. IP Call Status The current call is an IP call. SIP Call Enter number for initiate call. The current call is a SIP call. Call Time During an active call, this icon shows the call time. LCD Brightness Up Brightness is increasing LCD Brightness Down Brightness is decreasing Speaker Volume Up Call screen icon. Speaker volume is increasing Speaker Volume Down Call screen icon. Speaker volume is decreasing Handset Volume Up Call screen icon. Handset volume is increasing Handset Volume Down Call screen icon. Handset volume is decreasing Ringtone Volume Down Call screen icon. The volume of ringtone is decreasing Ringtone Volume Up Call screen icon. The volume of ringtone is increasing FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 25 of 84 Ringtone Volume Up Call screen icon. The volume of ringtone is increasing Ringtone Volume Down Call screen icon. The volume of ringtone is decreasing VOC status Call screen icon. OFF - VOC is off. ON - VOC is on. USING THE KEYPAD Figure 5: GXP2130 Keyboard FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 26 of 84 Figure 6: GXP2140 Keyboard Figure 7: GXP2160 Keyboard Table 11: GXP2130/GXP2140/GXP2160 Keypad Buttons Contacts. Press to view and edit contact information. Hold. Press to put call on hold or resume the call. Mute. Press to mute or unmute the call. Headset. Press to switch to headset mode. Message. Press to view voicemail messages. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 27 of 84 Transfer. Press to transfer call. Conference. Press to conference call. Speaker. Send/Redial. Volume. Up Navigation key. In idle screen, press to see the IP. MAKING PHONE CALLS HANDSET, SPEAKER AND HEADSET MODE The GXP2130/GXP2140/GXP2160 allows users to switch among handset, speaker or headset when making calls. Press the Hook Switch to switch to handset; press the Headset button to switch to headset;
or press the Speaker button to switch to speaker. MULTIPLE SIP ACCOUNTS AND LINES GXP2160 can support up to 6 independent SIP accounts; GXP2140 can support up to 4 independent SIP accounts. Each account is capable of independent SIP server, user and NAT settings. Each of the line buttons is "virtually" mapped to an individual SIP account. In off hook state, select an idle line and the dial tone will be heard. To make a call, select the line you wish to use. The corresponding LINE LED will light up in green. The user can switch lines before dialing any number by pressing the LINE buttons. For example: If 2 independent accounts are registered on GXP2130/GXP2140/GXP2160, when LINE 1 is pressed, the LINE 1 LED will light up in green. If LINE 2 is pressed, the LINE 2 LED will light up in green and the subsequent call will be made through SIP account 2. Incoming calls to a specific account will attempt to use its corresponding LINE if it is not in use. When the
"virtually" mapped line is in use, the phone will flash the other available LINE in red. A line is ACTIVE when it is in use and the corresponding LED is red. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 28 of 84 COMPLETING CALLS There are several ways to complete a call. On hook dialing. Enter the number when the phone is on hook and then send out. When the phone is in idle, enter the number to be dialed out;
Take handset off hook; or Press Speaker button; or Press Headset button with headset plugged in; or Select an available LINE key;
The call will be dialed out. Off hook and dial. Off hook the phone, enter the number and send out. Take handset off hook; or Press Speaker button; or Press Headset button with headset plugged in; or Press an available LINE key to activate speaker;
You shall hear dial tone after off hook;
Enter the number;
Press SEND key or # to dial out. Predictive dialing. When dialing numbers, based on the entered digit or digits, the phone will predict and list the candidates of target number. If the target number already saved in phonebook, when enter the first several digits, phone will display a list of the matched numbers. If the target number appears on the list, user could select the number by Up/Down key and dial out. GXP2130/GXP2140/GXP2160 have predefined call feature code (the first digit is *). When user enter * as the first digit of target number, the phone will list all feature codes as candidates. Redial. Redial the last dialed number. Take handset off hook; or Press Speaker button; or Press Headset button with headset plugged in; or Press an available LINE key to activate speaker; or When the phone is in idle;
Press SEND key, or the REDIAL soft key. Via Call History. Dial the number logged in phone's call history. Press MENU button to bring up the main menu;
Enter Call History;
Select the entry you would like to call using the navigation arrow keys;
Press SEND button to dial out. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 29 of 84 Via Phonebook. Dial the number from the phonebook. Press Contacts button;
Under Contacts, enter Local Phonebook/ Broadsoft Phonebook using the navigation arrow key;
Select the contact you would like to call using the navigation arrow key;
Press SEND button to dial the selected contact. Speed Dial from Line Key. Dial the number configured as Speed Dial on Line Key. Go to phone's Web GUI->Settings->Programmable Keys, configure the Line Key's Key Mode as Speed Dial. Select the account to dial from, enter the Name and User ID (the number to be dialed out) for the Line Key. Click on "Update" at the bottom of the Web GUI page;
Off hook the phone, or directly press the Speed Dial key to dial out. Call Return. Dial the last answered call. Go to phone's Web GUI->Settings->Programmable Keys, configure the Line Key's Key Mode as Call Return. Select the account to dial from, no Name or User ID has to be set on for Call Return;
Off hook the phone, or directly press the Call Return key to dial out. Via Paging/Intercom. Take handset off hook; or Press Speaker button; or Press Headset button with headset plugged in; or Press an available LINE key to activate speaker;
You shall hear dial tone after off hook;
Press MENU button to switch the call screen from "Dialing" to "Paging";
Enter the number;
Press SEND key or # to dial out. Note:
After entering the number, the phone waits for the No Key Entry Timeout (Default timeout is 4 seconds, configurable via Web GUI) before dialing out. Press SEND or # key to override the No Key Entry Timeout;
If digits have been entered after handset is off hook, the SEND key will works as SEND instead of REDIAL;
By default, # can be used as SEND to dial the number out. Users could disable it by setting "User # as Dial Key" to "No" from Web GUI->Account X->Call Settings;
FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 30 of 84 For Paging/Intercom, if the SIP Server/PBX supports the feature and has Paging/Intercom feature code set up already, users do not necessarily need toggle to paging mode in the call screen. Simply dial the feature code with extension as a normal call. When dial out via paging, user can see the call-info header contains answer-after=0 and the alert-info header contains info=alert-autoanswer;delay=0 in the outgoing INVITE. During an active call, user can see call info on LCD:
shows the call lasting time;
shows contact information if the number already be saved in phonebook. When dialing DTMF, user can press round OK button to switch to call info page. MAKING CALLS USING IP ADDRESSES Direct IP Call allows two phones to talk to each other in an ad-hoc fashion without a SIP proxy. VoIP calls can be made between two phones if:
Both phones have public IP addresses; or Both phones are on the same LAN/VPN using private or public IP addresses; or Both phones can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ). To make a direct IP call, please follow the steps below:
When phone is at idle state, press any number key or * key to bring up Onhook Dialing page;
Press round menu key or "DirectIP" soft key;
Input the target IP address (Please see example below) ;
Press "OK" soft key to dial. For example:
If the target IP address is 192.168.1.60 and the port is 5062 (i.e., 192.168.1.60:5062), input the following:
192*168*1*60#5062. The * key represents the dot (.), the # key represents colon (:). Wait for about 4 seconds and the phone will initiate the call. Quick IP Call Mode:
The GXP2130/GXP2140/GXP2160 also supports Quick IP Call mode. This enables the phone to make direct IP calls using only the last few digits (last octet) of the target phone's IP address. This is possible only if both phones are under the same LAN/VPN. This simulates a PBX function using the CSMA/CD without a SIP server. Controlled static IP usage is recommended. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 31 of 84 To enable Quick IP Call Mode, go to phone's Web GUI->Settings->Call Features, set "Use Quick IP Call Mode" to "Yes". Clicking on "Save and Apply" on the bottom of Web GUI page to take the change. To make Quick IP Call, take the phone off hook first. Then dial #xxx where x is 0-9 and xxx<255. Press # or SEND and a direct IP call to aaa.bbb.ccc.XXX will be completed. "aaa.bbb.ccc" is from the local IP address regardless of subnet mask. The number #xx or #x are also valid. The leading 0 is not required (but it's OK). For example:
192.168.0.2 calling 192.168.0.3 -- dial #3 followed by # or "SEND";
192.168.0.2 calling 192.168.0.23 -- dial #23 followed by # "SEND";
192.168.0.2 calling 192.168.0.123 -- dial #123 followed by # "SEND";
192.168.0.2: dial #3 and #03 and #003 results in the same call -- call 192.168.0.3. Note:
The # will represent colon ":" in direct IP call rather than SEND key as in normal phone call;
If you have a SIP server configured, direct IP call still works. If you are using STUN, direct IP call will also use STUN;
Configure the "User Random Port" to "No" when completing direct IP calls. ANSWERING PHONE CALLS RECEIVING CALLS Single incoming call. Phone rings with selected ring tone. The corresponding LINE key will flash in red. Answer call by taking handset off hook, or using Speaker/Headset, or pressing the flashing LINE key;
Multiple incoming calls. When another call comes in while having an active call, the phone will produce a Call Waiting tone (stutter tone). The other LINE key will flash in red. Answer the incoming call by pressing the flashing LINE key. The current active call will be put on hold automatically. DO NOT DISTURB Do Not Disturb can be enabled/disabled from phone's LCD by following the steps below:
Press the Menu button and select "Preference" using navigation keys;
Press Menu button again to get into Preference options;
When "Do Not Disturb" is highlighted, press Left/Right key to disable/enable DND;
Press Save soft key to save the change. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 32 of 84 When Do Not Disturb feature is turned on, the DND icon will appear on the top of the LCD. The incoming call will not be accepted or the call will directly go into voicemail. DURING A PHONE CALL CALL WAITING/CALL HOLD Hold. Place a call on hold by pressing the HOLD button. The active LINE key will blink in green;
Resume. Resume call by pressing the blinking LINE key;
Multiple calls. Automatically place active call on hold or switch between calls by pressing the LINE key. Call waiting tone (stutter tone) will be audible on new incoming call during the active call. MUTE During an active call, press the MUTE button to mute/unmute the microphone. The LCD will show the Mute icon on the top of screen, when the call is muted. CALL TRANSFER GXP2130/GXP2140/GXP2160 supports Blind Transfer, Attended Transfer and Auto-Attended Transfer. Blind Transfer. During the first active call, press TRAN key and dial the number to transfer to;
Press SEND key or # to complete transfer of active call. Attended Transfer. During the first active call, press LINE key. The first call will be put on hold;
Enter the number for the second call in the new line and establish the call;
Press TRAN key;
Press the other LINE key which is on hold to transfer the call. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 33 of 84 Auto-Attended Transfer. Set "Auto-Attended Transfer" to "Yes" under Web GUI->Settings->Call Features. And then click
"Save and Apply" on the bottom of the page;
Establish one call first;
During the call, press TRAN key. A new line will be brought up and the first call will be automatically placed on hold;
Dial the number and press SEND or # to make a second call. (Once the number is entered, a
"Transfer" soft key will show. If "Transfer" soft key is pressed instead of SEND or #, a blind transfer will be performed);
Press TRAN key again. The call will be transferred. For Auto-Attended Transfer, after dialing out the number for the second call, a "Split" soft key will show. If the second call is not established yet (ringing), pressing "Split" will hang up the second call. If the second call is established (answered), pressing "Split" will resume the second call and keep the first call on hold. Note:
To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. 4-WAY/ 5-WAY CONFERENCING GXP2130 can host up to 4-way conference call with other parties (PCMU/PCMA). GXP2140/GXP2160 can host up to 5-way conference call. Initiate a conference call. Establish calls with 2 or more parties respectively;
While 1 call is active, the other call will be put on hold with its LINE key blinking in green;
Press CONF key;
Press the desired LINE key on hold, the conference will be established;
Repeat the previous 2 steps for all the other parties on hold to join the conference. Cancel Conference. If after pressing the CONF key, the user decides not to conference, press Cancel soft key or the FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 34 of 84 current active LINE key (LED in solid green);
This will resume the 2-way conversation with the current line. Split and Re-conference. During the conference, press HOLD key. The conference call will be split and the calls will be put on hold separately with the LINE keys blinking in green;
Select 1 LINE key and press to resume the 2-way conversation;
If users would like to re-establish conference call, before 1 separate LINE is selected, press the ReConf soft key right after the conference call is held/split;
End Conference. Press HOLD key to split the conference call. The conference call will be ended with both calls on hold; Or Users could press the EndCall soft key or simply hang up the call to terminate the conference call. GXP2130/GXP2140/GXP2160 supports Easy Conference Mode, which can be used combined with the traditional way to establish the conference. Initiate a conference call. Establish 1 call;
Press CONF key and a new line will be brought up using the same account;
Dial the number and press SEND key to establish the second call;
Press CONF key or press the ConfCall softkey to establish the conference. Join more parties in established conference call. Establish conference call;
Press CONF key and a new line will be brought up using the same account;
Dial the number and press SEND key to establish the second call;
Press CONF key or press the ConfCall softkey to join the new party in the established conference. Split and Re-conference. During the conference, press HOLD key. The conference call will be split and both calls will be put on hold separately with 2 LINE keys blinking in green;
Select 1 LINE key and press to resume the 2-way conversation;
If users would like to re-establish conference call, before 1 separate LINE is selected, press the FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 35 of 84 ReConf softkey right after the conference call is split. Cancel Conference. If users decides not to conference after establishing the second call, press EndCall softkey instead of the ConfCall softkey/CONF key;
This will end the second call and the screen will show the first call on hold. End Conference. Press HOLD key to split the conference call. The conference call will be ended with both calls on hold; Or Users could press the EndCall softkey or simply hang up the call to terminate the conference call. Note:
The party that starts the conference call has to remain in the conference for its entire duration, you can put the party on mute but it must remain in the conversation. Also, this is not applicable when the feature "Transfer on Conference Hangup" is turned on. The option "Disable Conference" has to be set to "No" to establish conference. When using Easy Conference Mode, use SEND key to dial out the second call instead of using #, even when # could be used as SEND in normal phone calls. VOICE MESSAGES (MESSAGE WAITING INDICATOR) A blinking red MWI (Message Waiting Indicator) on the top right corner of the phone indicates a message is waiting. Dial into the voicemail box to retrieve the message by entering the voice mail number of the server or pressing the Voicemail button (Voice Mail User ID has to be properly configured as the voice mail number under Web GUI->Account x->General Settings). An IVR will prompt the user through the process of message retrieval. SHARED CALL APPEARANCE (SCA) The GXP2130/GXP2140/GXP2160 phone supports shared call appearance by Broadsoft standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line. When there is an incoming call designated for the SCA group, all of the members of the group will be notified of an incoming call and will be able to answer the call from the phone with the SCA extension registered. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 36 of 84 All the users that belong to the same SCA group will be notified by visual indicator when a user seizes the line and places an outgoing call, and all the users of this group will not be able to seize the line until the line goes back to an idle state or when the call is placed on hold (with the exception of when multiple call appearances are enabled on the server side). In the middle of the conversation, there are two types of hold: Public Hold and Private Hold. When a member of the group places the call on public hold, the other users of the SCA group will be notified of this by the red-flashing button and they will be able to resume the call from their phone by pressing the line button. However, if this call is placed on private-hold, no other member of the SCA group will be able to resume that call. To enable shared call appearance, the user would need to register the shared line account on the phone. In addition, they would need to navigate to "Settings"->"Programmable Keys" on the web UI and set the line key mode as "Shared Line". If the user requires more shared call appearances, the user can configure multiple line buttons to be "shared line" buttons associated with the account. CALL FEATURES The GXP2130/GXP2140/GXP2160 supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call forward and etc. Table 12: CALL FEATURES Block Caller ID (for all subsequent calls)
*30 Off hook the phone;
Dial *30. Send Caller ID (for all subsequent calls)
*31 Off hook the phone;
Dial *31. Disable Call Waiting
*50 Off hook the phone;
Dial *50. Enable Call Waiting
*51 Off hook the phone;
Dial *51. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 37 of 84 Call with Caller ID Blocked (per call)
*67 Off hook the phone;
Dial *67 and then enter the number to dial out. Call with Caller ID Enabled (per call)
*82 Off hook the phone;
Dial *82 and then enter the number to dial out. Call with Call Waiting Disable (per Call)
*70 Off hook the phone;
Dial *70 and then enter the number to dial out. Call with Call Waiting Enabled (per Call)
*71 Off hook the phone;
Dial *71 and then enter the number to dial out. Unconditional Call Forward. To set up unconditional call forward:
Off hook the phone;
Dial *72 and then enter the number to forward the call;
Press OK softkey or SEND key. Cancel Unconditional Call Forward. To cancel the unconditional call forward:
Off hook the phone;
Dial *73;
Hang up the call. Busy Call Forward. To set up busy call forward:
Off hook the phone;
Dial *90 and then enter the number to forward the call;
Press OK softkey or SEND key. Cancel Busy Call Forward. To cancel the busy call forward:
Off hook the phone;
Dial *91;
Hang up the call. Delayed Call Forward. To set up delayed call forward:
Off hook the phone;
*72
*73
*90
*91
*92 FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 38 of 84 Dial *92 and then enter the number to forward the call;
Press OK softkey or SEND key. Cancel Delayed Call Forward. To cancel the delayed call forward:
*93 Off hook the phone;
Dial *93;
Hang up the call. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 39 of 84 CONFIGURATION GUIDE The GXP2130/GXP2140/GXP2160 can be configured via two ways:
LCD Configuration Menu using the phone's keypad;
Web GUI embedded on the phone using PC's web browser. CONFIGURATION VIA KEYPAD To configure the LCD menu using phone's keypad, follow the instructions below:
Enter MENU options. When the phone is in idle, press the round MENU button to enter the configuration menu;
Navigate in the menu options. Press the arrow keys up/down/left/right to navigate in the menu options;
Enter/Confirm selection. Press the round MENU button or Select soft key to enter the selected option;
Exit. Press Exit soft key to exit to the previous menu;
Return to Home page. In the Main menu, press Home soft key to return home screen;
In sub menu, press and hold Exit soft key until the Exit soft key changes to Home soft key, then release the soft key. The phone automatically exits MENU mode with an incoming call, when the phone is off hook or the MENU mode if left idle for more than 60 seconds. When the phone is in idle, pressing the UP navigation key can see phones IP address. The MENU options are listed in the following table. Table 13: CONFIGURATION MENU Call History Displays Local call logs and Broadsoft call log:
Local Call Log Answered calls, dialed calls, missed calls, transferred calls and forwarded calls. Broadsoft Call Log FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 40 of 84 Status Displays account status, network status, software version number and Hardware Account status. Network status. Press to enter the sub menu for IP setting information (DHCP/Static IP/PPPoE), IPv4 address, IPv6 address, Subnet Mask, Gateway and DNS server. Software Version Press to enter the sub menu for Boot, Core, Base and Prog version. Hardware Press to enter the sub menu for MAC address, Hardware version and P/N number. Contacts Contacts sub menu includes the following options:
Local Phonebook Local Group Broadsoft Phonebook LDAP Directory Contacts sub menu is for Local Phonebook, Local Group, LDAP Directory and Broadsoft Phonebooks. User could configure phonebooks/groups/LDAP options here, download phonebook XML to the phone and search phonebook/LDAP directory. Messages Message sub menu include the following options:
Instant Message Displays received instant messages;
Voice Mails Displays voicemail message information in the format below: new messages/all messages (urgent messages/all urgent messages). Preference Preference sub menu includes the following options:
Do Not Disturb Enables/disables Do Not Disturb on the phone. Sounds o Ring Tone Configures different ring tones for incoming call. o Ring Volume FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 41 of 84 Adjusts ring volume by pressing left/right arrow key. Appearance o Active LCD Brightness Adjusts active LCD brightness by pressing left/right arrow key o Idle LCD Brightness Adjusts idle LCD brightness by pressing left/right arrow key o Display Language Selects the language to be displayed on the phone's LCD. Users could select Automatic for local language based on IP location if available. Time Settings Configures date and time on the phone. Phone Phone sub menu includes the following options:
SIP Configures SIP Proxy, Outbound Proxy, SIP User ID, SIP Auth ID, SIP Password, SIP Transport and Audio information to register SIP account on the phone. Call Features Configures call forward features for Forward All, Forward Busy, Forward No Answer and No Answer Timeout. System System sub menu includes the following options:
Network o IP Setting Selects IP mode (DHCP/Static IP/PPPoE); Configures PPPoE account ID and password; Configures static IP address, Netmask, Gateway, DNS Server 1 and DNS Server 2. o 802.1X Enables/Disables 802.1X mode; Configures 802.1x identity and MD5 password. o Layer 2 QoS Configures 802.1Q/VLAN Tag and priority value. Bluetooth Settings(Only on GXP2140/GXP2160) o Power Turns on/off the Bluetooth feature. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 42 of 84 o Start Scan Starts to scan other Bluetooth devices around the phone. If found, user could press Pair soft key, and enter Pin code to pair to other Bluetooth devices. o Discoverable Defines if the phone is discoverable by other Bluetooth devices. o MAC Displays the MAC address of the phone. Upgrade o Firmware Server Configures firmware server for upgrading the phone. o Config Server Configures config server for provisioning the phone. o Upgrade Via Specifies upgrade/provisioning via TFTP/HTTP/HTTPS. o Start Provison Starts Provision immediately. Factory Functions o Diagnostic Mode All LEDs will light up. All keys name will display in red on LCD screen before diagnosing. Press any key on the keypad to diagnose the keys function. When done, the keys name will display in green on LCD. Lift and put back the handset to exit diagnostic mode. o Audio Loopback Speak to the phone using speaker/handset/headset. If you can hear your voice, your audio is working fine. Press Exit soft key to exit audio loopback mode. o LCD on/off Selects this option to turn off LCD. Press any button to turn on LCD. o LCD Diagnostic Enters this option and press Left/Right Navigation key to do LCD Diagnostic. Press Exit soft key to quite. UCM Detect FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 43 of 84 Detect/connect UCM server to process auto-provision. Manually input the IP and port of the UCM server phone wants to bind with; Or select from the available UCM server in network. Operations o Factory Reset Resets the phone to factory default settings. Reboot Reboots the phone. The following picture shows the keypad MENU configuration flow. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 44 of 84 MENU Call History Status Contacts Messages Preference Phone System Reboot Account Status Network Status System information Hardware Local Phonebook Local Group Broadsoft Phonebook LDAP Directory Instant Messages Voice Mails Do Not Disturb Star Key Lock Sounds Appearance Time Settings SIP Call Features Network Bluetooth Upgrade Factory Functions UCM Detect Factory Reset Enable/Disable Password Ring Tone Ring Volume Active LCD Brightness Idle LCD Brightness Display Language IP Settins 802.1X Layer 2 QoS Power Start Scan Discoverable MAC Firmware Server Config Server Upgrade via Start Provision Diagnostic Mode Audio Loopback LCD on/off LCD Diagnostic FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 45 of 84 Figure 8: Keypad MENU Flow. CONFIGURATION VIA WEB BROWSER The GXP2130/GXP2140/GXP2160 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Google Chrome, Mozilla Firefox and Microsofts IE. To access the Web GUI:
1. Connect the computer to the same network as the phone;
2. Make sure the phone is turned on and shows its IP address. You may check the IP address by pressing Up arrow button when phone is at idle state;
3. Open a Web browser on your computer;
4. Enter the phones IP address in the address bar of the browser;
5. Enter the administrators login and password to access the Web Configuration Menu. Note:
The computer has to be connected to the same sub-network as the phone. This can be easily done by connecting the computer to the same hub or switch as the phone connected to. In absence of a hub/switch (or free ports on the hub/switch), please connect the computer directly to the PC port on the back of the phone;
If the phone is properly connected to a working Internet connection, the IP address of the phone will display in MENU->Status->Network Status. This address has the format: xxx.xxx.xxx.xxx, where xxx stands for a number from 0-255. Users will need this number to access the Web GUI. For example, if the phone has IP address 192.168.40.154, please enter "http://192.168.40.154" in the address bar of the browser;
There are two default passwords for the login page:
User Level End User Level User user Administrator Level admin Password Web Pages Allowed 123 admin Only Status and Basic Settings Browse all pages The password is case sensitive with maximum length of 25 characters. When changing any settings, always SUBMIT them by pressing the "Save" or "Save and Apply" button on the bottom of the page. If the change is saved only but not applied, after making all the changes, click on the "APPLY" button on top of the page to submit. After submitting the changes in all the Web GUI pages, reboot the phone to have the changes take effect if necessary (All the options under
"Accounts" page and "Phonebook" page do not require reboot. Most of the options under "Settings"
page do not require reboot). FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 46 of 84 DEFINITIONS This section describes the options in the phone's Web GUI. As mentioned, you can log in as an administrator or an end user. Status: Displays the Account status, Network status, and System Info of the phone;
Account: To configure the SIP account;
Settings: To configure call features, ring tone, audio control, LCD display, date and time, Web services, XML applications, programmable keys and etc.;
Network: To configure network settings;
Maintenance: To configure web access, upgrading and provisioning, syslog, language settings, TR-069, security and etc.;
Phonebook: To manage Phonebook and LDAP. STATUS PAGE DEFINITIONS Status -> Account Status Table 14: Status Page Definitions Account x SIP User ID SIP Server Account index. Displays the configured SIP User ID. Displays the configured SIP Server address. SIP Registration Displays SIP registration status YES/NO. Status -> Network Status MAC Address provisioning and can be found on the label coming with original box and on the Global unique ID of device, in HEX format. The MAC address will be used for label located on the back of the device. IP Setting DHCP, Static IP or PPPoE. IPv4 Address The IPv4 address obtained on the phone. IPv6 Address The IPv6 address obtained on the phone. Subnet Mask The subnet mask obtained on the phone. Gateway The gateway address obtained on the phone. DNS Server 1 The DNS server address 1. DNS Server 2 The DNS server address 2. PPPoE Link Up PPPoE connection status. NAT Type NAT traversal status for each account. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 47 of 84 Status -> System Info Product Model Product model of the phone. Part Number Product part number. Boot: boot version number;
Core: core version number;
Base: base version number;
Software Version Prog: program version number. This is the main firmware release number, which is always used for identifying the software system of the phone;
Aux: Aux version number;
Dsp: DSP version number. System Up Time System up time since the last reboot. System Time Current system time on the phone system. Service Status GUI and Phone service status. Core Dump Core dump file that could be downloaded for troubleshooting purpose. ACCOUNTS PAGE DEFINITIONS Account x -> General Settings Table 15: Account Page Definitions Account Active Activates/deactivates account. The default setting is "Yes". Account Name The name associated with the SIP account. SIP Server Secondary SIP Server Outbound Proxy The URL or IP address, and port of the SIP server. This is provided by your VoIP service provider (ITSP). The URL or IP address, and port of the SIP server. This will be used when the primary SIP server fails. IP address or Domain name of the Primary Outbound Proxy, Media Gateway, or Session Border Controller. It's used by the phone for Firewall or NAT penetration in different network environments. If a symmetric NAT is detected, STUN will not work and ONLY an Outbound Proxy can provide a solution. User account information, provided by your VoIP service provider (ITSP). It's SIP User ID usually in the form of digits similar to phone number or actually a phone number. Authenticate ID SIP service subscriber's Authenticate ID used for authentication. It can be identical to or different from the SIP User ID. Authenticate Password The account password required for the phone to authenticate with the ITSP
(SIP) server before the account can be registered. After it is saved, this will FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 48 of 84 appear as hidden for security purpose. Name The SIP server subscriber's name (optional) that will be used for Caller ID display. Voice Mail User ID the phone. This ID is usually the VM portal access number. For example, in Allows you to access voice messages by pressing the MESSAGE button on Account x -> Network Settings Asterisk server, 8500 could be used. This parameter controls how the Search Appliance looks up IP addresses for hostnames. There are four modes: A Record, SRV, NATPTR/SRV, Use Configured IP. The default setting is "A Record". If the user wishes to locate the server by DNS SRV, the user may select "SRV" or "NATPTR/SRV". If "Use Configured IP" is selected, please fill in the three fields below:
DNS Mode Primary IP:
Backup IP 1;
Backup IP 2. If SIP server is configured as domain name, phone will not send DNS query, but use Primary IP or Backup IP x to send SIP message if at least one of them are not empty. Phone will try to use Primary IP first. After 3 tries without any response, it will switch to Backup IP x, and then it will switch back to Primary IP after 3 re-tries. If SIP server is already an IP address, phone will use it directly even User Configured IP is selected. This parameter configures whether the NAT traversal mechanism is activated. Users could select the mechanism from No, STUN, Keep-Alive, UPnP, Auto or VPN. If set to "STUN" and STUN server is configured, the phone will route according to the STUN server. If NAT type is Full Cone, Restricted Cone or NAT Traversal Port-Restricted Cone, the phone will try to use public IP addresses and port number in all the SIP&SDP messages. The phone will send empty SDP packet to the SIP server periodically to keep the NAT port open if it is configured to be
"Keep-Alive". Configure this to be "No" if an outbound proxy is used. "STUN"
cannot be used if the detected NAT is symmetric NAT. A SIP Extension to notify the SIP server that the phone is behind a Proxy-Require NAT/Firewall. Do not configure this parameter unless this feature is supported Account x -> SIP Settings -> Basic Settings on the SIP server. If the phone has an assigned PSTN telephone number, this field should be set TEL URI to "User=Phone". Then a "User=Phone" parameter will be attached to the Request-Line and "TO" header in the SIP request to indicate the E.164 FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 49 of 84 number. If set to "Enable", "Tel:" will be used instead of "SIP:" in the SIP request. The default setting is "Disable". SIP Registration Selects whether or not the phone will send SIP Register messages to the proxy/server. The default setting is "Yes". Unregister On Reboot phone reboots. The SIP Contact header will contain "*" to notify the server to If set to "Yes", the SIP user's registration information will be cleared when the unbind the connection. The default setting is "No". Register Expiration registration with the specified registrar. The default value is 60 minutes. The Specifies the frequency (in minutes) in which the phone refreshes its maximum value is 64800 minutes (about 45 days). Reregister Before Specifies the time frequency
(in seconds) that the phone sends Expiration re-registration request before the Register Expiration. The default value is 0. Local SIP Port 5060 for Account 1, 5062 for Account 2, 5064 for Account 3, 5066 for Account Defines the local SIP port used to listen and transmit. The default value is 4, 5068 for Account 5, 5070 for Account 6. SIP Registration Failure Specifies the interval to retry registration if the process is failed. The default Retry Wait Time value is 20 seconds. SIP T1 Timeout SIP T1 Timeout. The default setting is 0.5 seconds. SIP T2 Timeout SIP T2 Timeout. The default setting is 4 seconds. SIP Transport Determines the network protocol used for the SIP transport. Users can choose from TCP, UDP and TLS. SIP URI Scheme when Specifies if "sip:" or "sips:" will be used when TLS/TCP is selected for SIP using TLS Transport. The default setting is "sips:". Use Actual Ephemeral Defines whether the actual ephemeral port in contact with TCP/TLS will be Port in Contact with used or not. This is used when TLS/TCP is selected for SIP Transfer. The TCP/TLS default setting is "No". Remove OBP from route Configures to remove outbound proxy from route. This is used for the SIP Extension to notify the SIP server that the device is behind a NAT/Firewall. Support SIP Instance ID Defines whether SIP Instance ID is supported or not. The default setting is
"Yes". SUBSCRIBE for MWI periodically. The phone supports synchronized and non-synchronized MWI. When set to "Yes", a SUBSCRIBE for Message Waiting Indication will be sent The default setting is "No". SUBSCRIBE for When set to "Yes", a SUBSCRIBE for Registration will be sent out periodically. Registration The default setting is "No". Enable 100rel The use of the PRACK (Provisional Acknowledgment) method enables reliability to SIP provisional responses (1xx series). This is very important in FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 50 of 84 Caller ID Display order to support PSTN internetworking. To invoke a reliable provisional response, the 100rel tag is appended to the value of the required header of the initial signaling messages. When set to "Auto", the phone will look for the caller ID in the order of P-Asserted Identity Header, Remote-Party-ID Header and From Header in the incoming SIP INVITE. When set to "Disabled", all incoming calls are displayed with "Unavailable". When set to "From Header", the phone will display the caller ID based on the From Header in the incoming SIP INVITE. The default setting is "Auto". Controls whether the Privacy Header will present in the SIP INVITE message or not. The default setting is "default", which is when "Huawei IMS" special Use Privacy Header feature is on, the Privacy Header will not show in INVITE. If set to "Yes", the Privacy Header will always show in INVITE. If set to "No", the Privacy Header will not show in INVITE. Controls whether the P-Preferred-Identity Header will present in the SIP INVITE message or not. The default setting is "default", which is when Use P-Preferred-Identity
"Huawei IMS" special feature is on, the P-Preferred-Identity Header will not Header show in INVITE. If set to "Yes", the P-Preferred-Identity Header will always show in INVITE. If set to "No", the P-Preferred-Identity Header will not show in Account x -> SIP Settings -> Advanced Features INVITE. Broadsoft Call Center When set to "Yes", Feature Key Synchronization will be enabled regardless of web settings. The default setting is "No". Hoteling Event Enables Broadsoft Hoteling event feature. The default setting is "No". Call Center Status When set to "Yes", the phone will send SUBSCRIBE to the server to obtain call center status. The default setting is "No". Publish to Call Center When set to "Yes", users could select "Away", "Online" or "Busy" from LCD menu and publish it to call center. The default setting is "No". Feature Key Synchronization Line Seize Timeout Eventlist BLF URI This feature is used for Broadsoft call feature synchronization. When it's enabled, DND and Call Forward features can be synchronized with Broadsoft server. The default setting is "Disabled". Defines the interval (in seconds) before the line can be seized when Shared Line is used. The default value is 15 seconds. Configures the eventlist BLF URI on the phone to monitor the extensions in the list with Multi Purpose Key. If the server supports this feature, users need to configure an eventlist BLF URI on the service side first
(i.e., BLF1006@myserver.com) with a list of extension included. On the phone, in FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 51 of 84 this "eventlist BLF URI" field, fill in the URI without the domain (i.e., BLF1006). To monitor the extensions in the list, under Web GUI->Settings->Programmable Keys page, please select "eventlist BLF" in the key mode, choose account, enter the value of each extension in the list. Conference URI Configures the conference URI when using Broadsoft N-way calling feature. Music On Hold URI BLF Call-pickup Prefix Configures Music On Hold URI to call when a call is on hold. This feature has to be supported on the server side. Configures the prefix prepended to the BLF extension when the phone picks up a call with BLF key. The default setting is **. PUBLISH for Presence Enables presence feature on the phone. The default setting is "No". Omit charset=UTF-8 in MESSAGE Omit charset=UTF-8 in MESSAGE content-type Enable User Presence The phone will subscribe and notify about user presence to SIP server. The Subscription SIP server should support this feature. Hide Login Soft Key On Auto User Presence Subscription Auto User Presence ID The soft key to login or logout will be hidden on idle screen if auto login ID is configured below. The phone will subscribe user presence automatically with this ID once the account is registered. Auto User Presence The phone will subscribe user presence automatically with this password once password the account is registered. Special Feature Different soft switch vendors have special requirements. Therefore users may need select special features to meet these requirements. Users can choose from Standard, Nortel MCS, Broadsoft, CBCOM, RNK, Sylantro or Huawei IMS depending on the server type. The default setting is "Standard". Account x -> SIP Settings -> Session Timer Session Expiration Min-SE Caller Request Timer The SIP Session Timer extension that enables SIP sessions to be periodically
"refreshed" via a SIP request (UPDATE, or re-INVITE). If there is no refresh via an UPDATE or re-INVITE message, the session will be terminated once the session interval expires. Session Expiration is the time (in seconds) where the session is considered timed out, provided no successful session refresh transaction occurs beforehand. The default value is 180 seconds. The minimum session expiration (in seconds). The default value is 90 seconds. If set to "Yes" and the remote party supports session timers, the phone will use a session timer when it makes outbound calls. Callee Request Timer If set to "Yes" and the remote party supports session timers, the phone will use FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 52 of 84 a session timer when it receives inbound calls. If Force Timer is set to "Yes", the phone will use the session timer even if the remote party does not support this feature. If Force Timer is set to "No", the phone will enable the session timer only when the remote party supports this feature. To turn off the session timer, select "No". As a Caller, select UAC to use the phone as the refresher; or select UAS to use the Callee or proxy server as the refresher. As a Callee, select UAC to use caller or proxy server as the refresher; or select UAS to use the phone as the refresher. Force Timer UAC Specify Refresher UAS Specify Refresher Force INVITE The Session Timer can be refreshed using the INVITE method or the UPDATE method. Select "Yes" to use the INVITE method to refresh the session timer. Account x -> SIP Settings -> Security Settings Check Domain Defines whether the domain certificates will be checked or not when TLS/TCP Certificates is used for SIP Transport. The default setting is "No". Validate Incoming Defines whether the incoming messages will be validated or not. The default Messages setting is "No". Check SIP User ID for incoming INVITE Accept Incoming SIP from Proxy Only If set to "Yes", SIP User ID will be checked in the Request URI of the incoming INVITE. If it doesn't match the phone's SIP User ID, the call will be rejected. The default setting is "No". When set to "Yes", the SIP address of the Request URL in the incoming SIP message will be checked. If it doesn't match the SIP server address of the account, the call will be rejected. The default setting is "No". Authenticate Incoming If set to "Yes", the phone will challenge the incoming INVITE for authentication INVITE with SIP 401 Unauthorized response. The default setting is "No". Account x -> Audio Settings Send DTMF modes: in audio which means DTMF is combined in the audio signal (not very Specifies the mechanism to transmit DTMF digits. There are 3 supported DTMF Payload Type Preferred Vocoder reliable with low-bit-rate codecs), via RTP (RFC2833), or via SIP INFO. Configures the payload type for DTMF using RFC2833. The default value is 101. 7 different vocoder types are supported on the phone, including G.711 U-law
(PCMU), G.711 A-law (PCMA), G.729A/B, G.722 (wide band) and G72-32. Users can configure vocoders in a preference list that is included with the same preference order in SDP message. Use First Matching When set to "Yes", the device will use the first matching vocoder in the Vocoder in 200OK SDP received 200OK SDP as the codec. The default setting is "No". SRTP Mode Enables the SRTP mode based on your selection. The default setting is FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 53 of 84 Symmetric RTP Silence Suppression Voice Frames Per TX
"Disabled". Defines whether symmetric RTP is supported or not. The default setting is
"No". Controls the silence suppression/VAD feature of the audio codec G.729. If set to "Yes", when silence is detected, a small quantity of VAD packets (instead of audio packets) will be sent during the period of no talking. If set to "No", this feature is disabled. The default setting is "No". Configures the number of voice frames transmitted per packet. When configuring this, it should be noted that the "ptime" value for the SDP will change with different configurations here. This value is related to the codec used and the actual frames transmitted during the in payload call. For end users, it is recommended to use the default setting, as incorrect settings may influence the audio quality. G.726-32 Packing Mode Selects "ITU" or "IETF" for G726-32 packing mode. Jitter Buffer Type Jitter Buffer Length Selects either Fixed or Adaptive based on network conditions. The default setting is "Adaptive". Selects Low, Medium, or High based on network conditions. The default setting is "Medium". Account x -> Call Settings Early Dial Selects whether or not to enable early dial. If it's set to "Yes", the SIP proxy must support 484 response. The default setting is "No". Dial Plan Prefix Sets the prefix added to each dialed number. A dial plan establishes the expected number and pattern of digits for a telephone number. This parameter configures the allowed dial plan for the Dial Plan phone. Dial Plan Rules:
1. Accepted Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d;
2. Grammar: x - any digit from 0-9;
a) xx+ - at least 2 digit numbers b) xx. - only 2 digit numbers c) ^ - exclude d)
[3-5] - any digit of 3, 4, or 5 e)
[147] - any digit of 1, 4, or 7 f) <2=011> - replace digit 2 with 011 when dialing g)
| - the OR operand Example 1: {[369]11 | 1617xxxxxxx}
FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 54 of 84 Allow 311, 611, and 911 or any 10 digit numbers with leading digits 1617;
Example 2: {^1900x+ | <=1617>xxxxxxx}
Block any number of leading digits 1900 or add prefix 1617 for any dialed 7 digit numbers;
Example 3: {1xxx[2-9]xxxxxx | <2=011>x+}
Allows any number with leading digit 1 followed by a 3 digit number, followed by any number between 2 and 9, followed by any 7 digit number OR Allows any length of numbers with leading digit 2, replacing the 2 with 011 when dialed. Example of a simple dial plan used in a Home/Office in the US:
{ ^1900x. | <=1617>[2-9]xxxxxx | 1[2-9]xx[2-9]xxxxxx | 011[2-9]x. | [3469]11 }
Explanation of example rule (reading from left to right):
^1900x. - prevents dialing any number started with 1900;
<=1617>[2-9]xxxxxx - allows dialing to local area code (617) numbers by dialing 7 numbers and 1617 area code will be added automatically;
1[2-9]xx[2-9]xxxxxx |- allows dialing to any US/Canada Number with 11 digits length;
011[2-9]x - allows international calls starting with 011;
[3469]11 - allows dialing special and emergency numbers 311, 411, 611 and 911. Note:
In some cases where the user wishes to dial strings such as *123 to activate voice mail or other applications provided by their service provider, the * should be predefined inside the dial plan feature. An example dial plan will be: { *x+ }
which allows the user to dial * followed by any length of numbers. Delayed Call Forward Defines the timeout (in seconds) before the call is forwarded on no answer. Wait Time The default value is 20 seconds. Enable Call Features supported locally provided ITSP support those features. The default setting is When enabled, Do No Disturb, Call Forward and other call features will be
"Yes". If set to "No", ForwardAll softkey will be hidden for Account 1. Configures Call Log setting on the phone. You can log all calls, only log Call Log incoming/outgoing calls or disable call log. The default setting is "Log All Calls". Account Ring Tone Allows users to configure the ringtone for the account. Users can choose from FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 55 of 84 different ringtones from the dropdown menu. Specifies matching rules with number, pattern or Alert Info text. When the incoming caller ID or Alert Info matches the rule, the phone will ring with selected distinctive ringtone. Matching rules:
Specific caller ID number. For example, 8321123;
A defined pattern with certain length using x and + to specify, where x could be any digit from 0 to 9. Samples:
xx+ : at least 2-digit number;
xx : only 2-digit number;
Match Incoming Caller ID
[345]xx: 3-digit number with the leading digit of 3, 4 or 5;
[6-9]xx: 3-digit number with the leading digit from 6 to 9. Alert Info text Users could configure the matching rule as certain text (e.g., priority) and select the custom ring tone mapped to it. The custom ring tone will be used if the phone receives SIP INVITE with Alert-Info header in the following format:
Alert-Info: <http://127.0.0.1>; info=priority Selects the distinctive ring tone for the matching rule. When the incoming caller ID or Alert Info matches the rule, the phone will ring with the selected ring. Defines the timeout (in seconds) for the rings on no answer. The default setting is 60 seconds. If set to "Yes", the "From" header in outgoing INVITE messages will be set to anonymous, essentially blocking the Caller ID to be displayed. If set to "Yes", anonymous calls will be rejected. The default setting is "No". If set to "Yes", the phone will automatically turn on the speaker phone to answer incoming calls after a short reminding beep. Ring Timeout Send Anonymous Anonymous Call Rejection Auto Answer Allow Auto Answer by Call-Info If set to "Yes", the phone will automatically turn on the speaker phone to answer incoming calls after a short reminding beep, based on the SIP info header sent from the server/proxy. The default setting is "No". Custom Call-Info for Auto Used in addition to match the contents of the info parameter in the Call-Info Answer header for auto answer. Refer-To Use Target If set to "Yes", the "Refer-To" header uses the transferred target's Contact Contact header information for attended transfer. The default setting is "No". Transfer on Conference Defines whether or not the call is transferred to the other party if the initiator of Hangup the conference hangs up. The default setting is "No". FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 56 of 84 No Key Entry Timeout (s) Defines the timeout (in seconds) for no key entry. If no key is pressed after the timeout, the digits will be sent out. The default value is 4 seconds. Use # as Dial Key Allows users to configure the "#" key as the "Send" key. If set to "Yes", the "#"
key will immediately dial out the input digits. In this case, this key is essentially equivalent to the "Send" key. If set to "No", the "#" key is included as part of the dialing string. DND Call Feature On Configures DND feature code to turn on DND. DND Call Feature Off Configures DND feature code to turn off DND. SETTINGS PAGE DEFINITIONS Settings -> General Settings Table 16: Settings Page Definitions This parameter defines the local RTP port used to listen and transmit. It is the base RTP port for channel 0. When configured, channel 0 will use Local RTP Port this port _value for RTP; channel 1 will use port_value+2 for RTP. Local RTP port ranges from 1024 to 65400 and must be even. The default Use Random Port value is 5004. When set to "Yes", this parameter will force random generation of both the local SIP and RTP ports. This is usually necessary when multiple phones are behind the same full cone NAT. The default setting is "Yes"
(This parameter must be set to "No" for Direct IP Calling to work). Specifies how often the phone sends a blank UDP packet to the SIP Keep-alive Interval server in order to keep the "ping hole" on the NAT router to open. The Use NAT IP default setting is 20 seconds. The NAT IP address used in SIP/SDP messages. This field is blank at the default settings. It should ONLY be used if it's required by your ITSP. The IP address or Domain name of the STUN server. STUN resolution STUN Server results are displayed in the STATUS page of the Web GUI. Only Public Mode non-symmetric NAT routers work with STUN. Configures to turn on/off public mode for hot desking feature on the phone. If set to "Yes", users would need fill in the SIP Server address for account 1 as well. Then reboot the phone. When the phone boots up, users will need enter SIP User ID and Password on the LCD to login and use the phone. Note:
When the phone is in public mode login screen, press CONF button will FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 57 of 84 have the IP address of the phone displayed. Settings -> Call Features Off-hook Auto Dial off hook. The phone will use the first account to dial out. The default Configures a User ID/extension to dial automatically when the phone is setting is "No". Off-hook Timeout If configured, when the phone is on hook, it will go off hook after the timeout (in seconds). The default value is 30 seconds. Disable Call Waiting Disables the call waiting feature. The default setting is "No". Disable Call Waiting Tone Disables the call waiting tone when call waiting is on. The default setting is "No". Disable Direct IP Call Disables Direct IP Call. The default setting is "No". When set to "Yes", users can dial an IP address under the same LAN/VPN segment by entering the last octet in the IP address. To dial quick IP call, off hook the phone and dial #XXX (X is 0-9 and XXX Use Quick IP Call mode
<=255), phone will make direct IP call to aaa.bbb.ccc.XXX where aaa.bbb.ccc comes from the local IP address REGARDLESS of subnet mask. #XX or #X are also valid so leading 0 is not required (but OK). No SIP server is required to make quick IP call. The default setting is "No". Disable Conference Disables the Conference function. The default setting is "No". Disable in-call DTMF Display When it's set to "Yes", the DTMF digits entered during the call will not display. The default setting is "No". Enable sending DTMF via Enables Multi Purpose Key to send DTMF during the call. The default Speed Dial setting is "No". Disable Transfer Disables the Transfer function. The default setting is "No". In-call dial number on pressing Configures the number for the phone to dial as DTMF during the call transfer key using TRAN button. Auto-Attended Transfer If set to "Yes", the phone will use attended transfer by default. The default setting is "No". Do Not Escape # as %23 in Specifies whether to replace # by %23 or not for some special situations. SIP URI The default setting is "No". Click-To-Dial Feature Enables Click-To-Dial feature. The default setting is "Disabled". Call History Flash Writing:
Defines the interval (in seconds) to save the call history to phone's flash. Write Timeout The default value is 300 seconds. Call History Flash Writing:
Defines the number of unsaved logs before written to phone's flash. The Max Unsaved Log default value is 200 entries. Settings -> Ring Tone FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 58 of 84 Call Progresses Tones:
System Ring Tone Dial Tone Message Waiting Ring Back Tone Call-Waiting Tone Busy Tone Reorder Tone Call Waiting Tone Gain Settings -> Audio Control Configures ring or tone frequencies based on parameters from local telecom. The default value is North American standard. Frequencies should be configured with known values to avoid uncomfortable high pitch sounds. Syntax: f1=val,f2=val[,c=on1/off1[-on2/off2[-on3/off3]]];
(Frequencies are in Hz and cadence on and off are in 10ms) ON is the period of ringing (On time in ms) while OFF is the period of silence. In order to set a continuous ring, OFF should be zero. Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern. Up to three cadences are supported. Configures the call waiting tone gain to adjust call waiting tone volume. The default setting is "Low". When headset is connected to the phone, users could use the HEADSET button in "Default Mode" or "Toggle Headset/Speaker". Default Mode:
When the phone is in idle, press HEADSET button to off hook the phone and make calls by using headset. Headset icon will display on the screen in dialing/talking status. When there is an incoming call, press HEADSET button to pick up the call using headset. When there is an active call using headset, press HEADSET button to hang up the call. Headset Key Mode When Speaker/Handset is being used in dialing/talking status, press HEADSET button to switch to headset. Press it again to hang up the call. Or press speaker/Handset to switch back to the previous mode. Toggle Headst/Speaker:
When the phone is in idle, press HEADSET button to switch to Headset mode. The headset icon will display on the left side of the screen. In this mode, if pressing Speaker button or Line key to off hook the phone, headset will be used. When there is an active call, press HEADSET button to toggle between Headset and Speaker. Selects normal RJ9 headset or Plantronics EHS headset for the headset type. Headset Type FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 59 of 84 Always Ring Speaker Headset TX gain Configures to enable or disable the speaker to ring when headset is used on "Toggle Headset/Speaker" mode. If set to "Yes", when the phone is in Headset "Toggle Headset/Speaker" mode, both headset and speaker will ring on incoming call. The default setting is "No". Configures the transmission gain of the headset. The default value is 0dB. Headset RX gain Configures the receiving gain of the headset. The default value is 0dB. Handset TX gain Settings -> LCD Display Backlight Brightness: Active Configures the transmission gain of the handset. The default value is 0 dB. Configures the LCD brightness when the phone is active. Valid range is 10 to 100 where 100 is the brightest. Default value is 70. Backlight Brightness: Idle Configures the LCD brightness when the phone is idle. Valid range is 10 to 100 where 0 is off and 100 is the brightest. Default value is 30. Disable Missed Call Backlight Configures the backlight to be on or off when there is missed call. Settings -> Date and Time NTP Server Allow DHCP Option 42 Override NTP Server Time Zone Self-Defined Time Zone Defines the URL or IP address of the NTP server. The phone may obtain the date and time from the server. Defines whether DHCP Option 42 should override NTP server or not. When enabled, DHCP Option 42 will override the NTP server if it's set up on the LAN. The default setting is "Yes". Configures the date/time used on the phone according to the specified time zone. This parameter allows the users to define their own time zone. The syntax is: std offset dst [offset], start [/time], end [/time]
Default is set to: MTZ+6MDT+5,M4.1.0,M11.1.0 MTZ+6MDT+5 This indicates a time zone with 6 hours offset with 1 hour ahead (when daylight saving) which is U.S central time. If it is positive (+) if the local time zone is west of the Prime Meridian (A.K.A: International or Greenwich Meridian) and negative (-) if it is east. M4.1.0,M11.1.0 The 1st number indicates Month: 1,2,3.., 12 (for Jan, Feb, .., Dec) The 2nd number indicates the nth iteration of the weekday: (1st Sunday, 3rd Tuesday) The 3rd number indicates weekday: 0,1,2,..,6(
for Sun, Mon, FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 60 of 84 Tues, ... ,Sat) Therefore, this example is the DST which starts from the First Sunday of April to the 1st Sunday of November. Configures the date display format on the LCD. The following formats are Date Display Format mm-dd-yyyy: 07-02-2012 supported:
yyyy-mm-dd: 2012-07-02 dd-mm-yyyy: 02-07-2012 dddd, MMMM dd: Friday, October 12 MMMM dd, dddd: October 12, Friday Time Display Format Settings -> Web Service Configures the time display in 12-hour or 24-hour format on the LCD. The default setting is in 12-hour format. Enable Weather Update default setting is "Yes". If set to "No", the weather information screen will Configures to enable or disable weather update on the phone. The not show. Configures weather city code for the phone to look up the weather information. The default setting is "Automatic" and the weather City Code information will be obtained based on the IP location of the phone if Update Interval Degree Unit available. Otherwise, specify the self-defined city code. For example, USCA0638 is the city code for Los Angeles, CA, United States. Specifies the weather update interval (in minutes). The default value is 15 minutes. Specifies the degree unit for the weather information to display on the phone. Enable Currency Update default setting is "Yes". If set to "No", the currency information screen will Configures to enable or disable currency update on the phone. The Currency Code Settings -> XML Applications Server Path Softkey Label not show. Configures currency code for the phone to look up and display the currency information. Configures the server path to download the idle screen XML file. This field could be IP address or URL, with up to 256 characters. Specifies the soft key name displayed on the idle screen for the users to enter XML application. Settings -> Programmable Keys Line Key X Assigns a function to the corresponding line key. The key mode options FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 61 of 84 are:
Line Regular line key to open up a line and switch line. The Value field can be left blank. Shared Line Share line for Shared Line Appearance feature. Select the Account registered as Shared line for the line key. The Value field can be left blank. Speed Dial Select the Account to dial from. And enter the Speed Dial number in the Value field to be dialed. Busy Lamp Field (BLF) Select the Account to monitor the BLF status. Enter the extension number in the Value field to be monitored. Presence Watcher This option has to be supported by a presence server and it is tied to the "Do Not Disturb" status of the phone's extension. Eventlist BLF This option is similar to the BLF option but in this case the PBX collects the information from the phones and sends it out in one single notify message. PBX server has to support this feature. Speed Dial via active account Similar to Speed Dial but it will dial based on the current active account. For example, if the phone is offhook and account 2 is active, it will call the configured Speed Dial number using account 2. Dial DTMF Enter a series of DTMF digits in the Value field to be dialed during the call. "Enable MPK Sending DTMF" has to be set to "Yes" first. Voice Mail Select Account and enter the Voice Mail access number in the Value field. Call Return The last answered calls can be dialed out by using Call Return. The Value field should be left blank. Also, this option is not binding to the account and the call will be returned based on the account with the last answered call. Transfer Select Account, and enter the number in the Value field to be transferred (blind transfer) during the call. Call Park FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 62 of 84 Select Account, and enter the call park extension in the Value field to park/pick up the call. Intercom Select Account, and enter the extension number in the Value field to do the intercom. LDAP Search This option is to narrow the LDAP search scope. Enter the LDAP search base in the Name field. It could be the same or different from the Base in LDAP configuration under Advanced Settings. The Base in LDAP configuration will be used if the Name field is left blank. Enter the LDAP Name/Number filter in the Value field. LDAP search does not support entering Non-ASCII characters Assigns a function to the corresponding Multi Purpose Key. The key mode options are:
Speed Dial Select the Account to dial from. And enter the Speed Dial number in the Value field to be dialed. BLF (Busy Lamp Field) This option has to be supported on the PBX and it indicates the status of the extension. The three possible states are idle (green), busy (red), ringing (blinking red). Presence Watcher This option has to be supported by a presence server and it is tied to the "Do Not Disturb" status of the phone's extension. Eventlist BLF This option is similar to the BLF option but in this case the PBX collects the information from the phones and sends it out in one single notify message. PBX server has to support this feature. Speed Dial via active account Similar to Speed Dial but it will dial based on the current active account. For example, if the phone is offhook and account 2 is active, it will call the configured Speed Dial number using account 2. Dial DTMF Enter a series of DTMF digits in the Value field to be dialed during the call. "Enable MPK Sending DTMF" has to be set to "Yes" first. Voice Mail Select Account and enter the Voice Mail access number in the Value field. Call Return Multi-Purpose Key(Only for GXP2160)
/Extension Boards(Only for GXP2140) FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 63 of 84 The last answered calls can be dialed out by using Call Return. The Value field should be left blank. Also, this option is not binding to the account and the call will be returned based on the account with the last answered call. Transfer Select Account, and enter the number in the Value field to be transferred (blind transfer) during the call. Call Park Select Account, and enter the call park extension in the Value field to park/pick up the call. Intercom Select Account, and enter the extension number in the Value field to do the intercom. LDAP Search This option is to narrow the LDAP search scope. Enter the LDAP search base in the Name field. It could be the same or different from the Base in LDAP configuration under Advanced Settings. The Base in LDAP configuration will be used if the Name field is left blank. Enter the LDAP Name/Number filter in the Value field. NETWORK PAGE DEFINITIONS Table 17: Network Page Definitions Network -> Basic Settings Internet Protocol Selects Prefer IPv4 or Prefer IPv6. IPv4 Address Type obtain IPv4 address. Users could select "DHCP", "Static IP" or "PPPoE". By Allows users to configure the appropriate network settings on the phone to default, it is set to "DHCP". DHCP Host name Specifies the name of the client. This field is optional but may be required by
(Option 12) some Internet Service Providers. DHCP Vendor Class ID
(Option 60) Used by clients and servers to exchange vendor class ID. PPPoE Account ID Enter the PPPoE account ID. PPPoE Password Enter the PPPoE Password. PPPoE Service Name Enter the PPPoE Service Name. IPv4 Address Enter the IP address when static IP is used. Subnet Mask Enter the Subnet Mask when static IP is used for IPv4. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 64 of 84 Gateway Enter the Default Gateway when static IP is used for IPv4. DNS Server 1 Enter the DNS Server 1 when static IP is used for IPv4. DNS Server 2 Enter the DNS Server 2 when static IP is used for IPv4. Preferred DNS Server Enter the Preferred DNS Server for IPv4. IPv6 Address Type obtain IPv6 address. Users could select "Auto-configured" or "Statically Allows users to configure the appropriate network settings on the phone to configured" for the IPv6 address type. Static IPv6 Address IPv6 Prefix Length IPv6 Prefix Enter the static IPv6 address when Full Static is used in "Statically configured"
IPv6 address type. Enter the IPv6 prefix length when Full Static is used in "Statically configured"
IPv6 address type. Enter the IPv6 Prefix (64 bits) when Prefix Static is used in "Statically configured" IPv6 address type. DNS Server 1 Enter the DNS Server 1 for IPv6. DNS Server 2 Enter the DNS Server 2 for IPv6. Preferred DNS server Enter the Preferred DNS Server for IPv6. Network -> Advanced Settings 802.1X mode value is disabled. To enable 802.1X mode, this field should be set to Allows the user to enable/disable 802.1X mode on the phone. The default EAP-MD5. 802.1X Identity Enter the Identity for the 802.1X mode. MD5 Password Enter the MD5 Password for the 802.1X mode. 802.1X CA Certificate 802.1X Client Certificate HTTP Proxy HTTPS Proxy Layer 3 QoS Layer 2 QoS 802.1Q/VLAN Tag Layer 2 QoS 802.1p Priority Value Upload 802.1X CA certificate to the phone; or delete existed 802.1X CA certificate from the phone. Upload 802.1X Client certificate to the phone; or delete existed 802.1X Client certificate from the phone. Specifies the HTTP proxy URL for the phone to send packets to. The proxy server will act as an intermediary to route the packets to the destination. Specifies the HTTPS proxy URL for the phone to send packets to. The proxy server will act as an intermediary to route the packets to the destination. Defines the Layer 3 QoS parameter. This value is used for IP Precedence, Diff-Serv or MPLS. The default value is 12. Assigns the VLAN Tag of the Layer 2 QoS packets. The default value is 0. Assigns the priority value of the Layer2 QoS packets. The default value is 0. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 65 of 84 PC Port Mode port will go through PC port as well and packets can be captured by Configures the PC port mode. When set to "Mirrored", the traffic in the LAN connecting a PC to the PC port. The default setting is "Enable". Enable LLDP Control the LLDP(Link Layer Discovery Protocol) service. MAINTENANCE PAGE DEFINITIONS Maintenance -> Web Access Table 18: Maintenance Page Definitions End User Password Set new password for web GUI access as User. This field is case sensitive. Confirm Password Enter the new User password again to confirm. Current Admin Password The current admin password is required for setting a new admin password. Admin Password Set new password for web GUI access as Admin. This field is case sensitive. Confirm Password Enter the new Admin password again to confirm. Maintenance -> Upgrade and Provisioning Firmware Upgrade and Provisioning Specifies how firmware upgrading and provisioning request to be sent: Always Check for New Firmware, Check New Firmware only when F/W pre/suffix changes, Always Skip the Firmware Check. XML Config File The password for encrypting the XML configuration file using OpenSSL. This Password is required for the phone to decrypt the encrypted XML configuration file. HTTP/HTTPS User Name The user name for the HTTP/HTTPS server. HTTP/HTTPS Password The password for the HTTP/HTTPS server. Upgrade Via Allows users to choose the firmware upgrade method: TFTP, HTTP or HTTPS. Firmware Server Path Config Server Path Defines the server path for the firmware server. It could be different from the configuration server for provisioning. Defines the server path for provisioning. It could be different from the firmware server for upgrading. Firmware File Prefix directory on the firmware server. If configured, only the firmware file with the This field enables user to store different versions of firmware files in one single matching prefix will be downloaded. Firmware File Postfix directory on the firmware server. If configured, only the firmware file with the This field enables user to store different versions of firmware files in one single matching postfix will be downloaded. Config File Prefix This field enables user to store different configuration files in one single directory on the configuration server. If configured, only the configuration file FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 66 of 84 with the matching prefix will be downloaded. Config File Postfix directory on the configuration server. If configured, only the configuration file This field enables user to store different configuration files in one single with the matching postfix will be downloaded. Allow DHCP Option 43 and Option 66 Override Server If DHCP option 43 or 66 is enabled on the LAN side, the TFTP server can be redirected. The default setting is "Yes". Allow DHCP Option 120 Enables DHCP Option 120 from local server to override the SIP Server on the to override SIP Server phone. The default setting is "No". 3CX Auto Provision Phone will multicast SUBSCRIBE for provision if this feature is enabled. Automatic Upgrade Enables automatic upgrade and provisioning. The default setting is "No". Hour of the Day (0-23) Day of the Week (0-6) Defines the hour of the day to check the HTTP/TFTP server for firmware upgrades or configuration files changes. The default value is 1. Defines the day of the week to check HTTP/TFTP server for firmware upgrades or configuration files changes. The default value is 1. Authenticate Conf File Authenticates configuration file before acceptance. The default setting is "No". Maintenance -> Syslog Syslog Server The URL or IP address of the syslog server for the phone to send syslog to. Selects the level of logging for syslog. The default setting is "None". There are 4 levels: DEBUG, INFO, WARNING AND ERROR. Syslog messages are sent based on the following events:
product model/version on boot up (INFO level);
NAT related info (INFO level);
sent or received SIP message (DEBUG level);
Syslog Level SIP message summary (INFO level);
inbound and outbound calls (INFO level);
registration status change (INFO level);
negotiated codec (INFO level);
Ethernet link up (INFO level);
SLIC chip exception (WARNING and ERROR levels);
memory exception (ERROR level). Send SIP Log Auto Recover From Abnormal Configures whether the SIP log will be included in the syslog messages. The default setting is "No". If set to Yes, the phone will automatically recover when running abnormal. Maintenance -> Language Display Language Selects display language on the phone. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 67 of 84 Maintenance -> TR-069 Enable TR-069 Enables TR-069. The default setting is "No". ACS URL URL for TR-069 Auto Configuration Servers (ACS). TR-069 Username ACS username for TR-069. TR-069 Password ACS password for TR-069. Periodic Inform Enable Enables periodic inform. If set to "Yes", device will send inform packets to the ACS. The default setting is "No". Periodic Inform Interval Sets up the periodic inform interval to send the inform packets to the ACS. Connection Request Username Connection Request Password The user name for the ACS to connect to the phone. The password for the ACS to connect to the phone. Connection Request Port The port for the ACS to connect to the phone. CPE SSL Certificate The Cert File for the phone to connect to the ACS via SSL. CPE SSL Private Key The Cert Key for the phone to connect to the ACS via SSL. Maintenance -> Security Configuration via Keypad Menu Configures the access control for the users to configure from keypad Menu. There are three different options:
Unrestricted. All the options can be accessed in keypad Menu. Basic settings only. The CONFIG option will not display for users to access in keypad Menu. Constraint Mode. CONFIG, FACTORY FUNCTIONS and NETWORK options will not display for users to access in keypad menu. If set to "Yes", the keypad can be locked by pressing and holding the STAR *
key for about 4 seconds. A lock icon will show indicating the keypad is locked. Enable STAR key Keypad locking The default setting is "Yes". Note:
When the keypad is locked, users would need press and hold the STAR * key for about 4 seconds again and then enter the password to unlock it. Password to lock/unlock Configures the password to lock/unlock the keypad. SSL TLS Certificate SSL Certificate used for SIP Transport in TLS/TCP. SSL TLS Private Key SSL Private key used for SIP Transport in TLS/TCP. SSL TLS Private Key SSL Private key password used for SIP Transport in TLS/TCP. Password Download Device Click to download the device configuration file in .txt format. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 68 of 84 Configuration Web Access Mode Sets the protocol for web interface. Disable SSH Disables SSH access. Specifies the time in minutes that the web or LCD login interface will be locked Web/Keypad/Restrict out to user after five login failures. This lockout time is used for web login, mode Lockout Duration STAR keypad unlock and LCD restrict mode admin login. Range is 0-60 minutes. PHONEBOOK PAGE DEFINITIONS Table 19: Phonebook Page Definitions Phonebook -> Contacts Add Contact Specifies Contacts First Name, Last Name, Phone Number, Accounts and Groups to add one new contact in phonebook. Edit Contact Edits selected contact. Phonebook -> Group Management Add Group Edit Group Specifies Groups name to add new group. Edits selected group. Phonebook -> Phonebook Management Enable Phonebook XML Download Configures to enable phonebook XML download. Users could select HTTP/HTTPS/TFTP to download the phonebook file. The default setting is
"Disabled". Phonebook XML Server Configures the server path to download the phonebook XML. This field could Path be IP address or URL, with up to 256 characters. Phonebook Download Interval Configures the phonebook download interval (in minutes). If it's set to 0, the automatic download will be disabled. The default value is 0. The valid range is 5 to 720 minutes. Remove Manually-edited If set to "Yes", when XML phonebook is downloaded, the entries added Entries on Download manually will be automatically removed. The default setting is "Yes". Download XML Phonebook Click on "Download" to download the XML phonebook file to local PC. Upload XML Phonebook Click on "Upload" to upload local XML phonebook file to the phone. Phonebook Key Function Phonebook -> LDAP Control the behavior of phonebook key. There are four options: Default, LDAP Search, Local Phonebook, Local Group. Server Address Configures the IP address or DNS name of the LDAP server. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 69 of 84 Port Configures the LDAP server port. Configures the LDAP search base. This is the location in the directory where Base Example:
the search is requested to begin. dc=grandstream, dc=com ou=Boston, dc=grandstream, dc=com User Name Password Configures the bind "Username" for querying LDAP servers. Some LDAP servers allow anonymous binds in which case the setting can be left blank. Configures the bind "Password" for querying LDAP servers. The field can be left blank if the LDAP server allows anonymous binds. Configures the filter used for number lookups. Examples:
LDAP Number Filter
"telephoneNumber" or "Mobile" field starting with the entered prefix;
(|(telephoneNumber=%)(Mobile=%) returns all records which has the
(&(telephoneNumber=%)
(cn=*)) returns all the records with the
"telephoneNumber" field starting with the entered prefix and "cn" field set. Configures the filter used for name lookups. Examples:
(|(cn=%)(sn=%)) returns all records which has the "cn" or "sn" field starting with the entered prefix;
(!(sn=%)) returns all the records which do not have the "sn" field starting with the entered prefix;
LDAP Name Filter
(&(cn=%) (telephoneNumber=*)) returns all the records with the "cn" field starting with the entered prefix and "telephoneNumber" field set. LDAP Version Selects the protocol version for the phone to send the bind requests. The default setting is "Version 3". Specify the "name" attributes of each record which are returned in the LDAP search result. This field allows the users to configure multiple space separated LDAP Name Attributes name attributes. Example:
gn cn sn description LDAP Number Attributes LDAP search result. This field allows the users to configure multiple space Specifies the "number" attributes of each record which are returned in the separated number attributes. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 70 of 84 Example:
telephoneNumber telephoneNumber Mobile Configures the entry information to be shown on phone's LCD. Up to 3 fields LDAP Display Name can be displayed. Example:
%cn %sn %telephoneNumber Max. Hits Search Timeout Sort Results LDAP Lookup Specifies the maximum number of results to be returned by the LDAP server. If set to 0, server will return all search results. The default setting is 50. Specifies the interval (in seconds) for the server to process the request and client waits for server to return. The default setting is 30 seconds. Specifies whether the searching result is sorted or not. The default setting is
"No". Configures to enable LDAP number searching when dialing and receiving calls. Configures the display name when LDAP looks up the name for incoming call or outgoing call. This field must be a subset of the LDAP Name Attributes. Lookup Display Name Example:
gn cn sn description Phonebook -> Broadsoft Name Server Port Username Password Specifies phonebook name.. Configures the Broadsoft phonebook server. Configures the Broadsoft phonebook port. Specifies the username for phonebook access. Specifies the password for phonebook access. Selects the Broadsoft phonebook type from Group Directory, Personal Directory, Enterprise Directory, Missed Call Log, Placed Call Log and Type Received Call Log. If the type is Directory, a new entry will be added under Phonebook -> Broadsoft Phonebook. If the type is Call Log, the new entry will be added under Call History -> Broadsoft Call Log. NAT SETTINGS FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 71 of 84 If the devices are kept within a private network behind a firewall, we recommend using STUN Server. The following settings are useful in the STUN Server scenario:
STUN Server Under Settings->General Settings, enter a STUN Server IP (or FQDN) that you may have, or look up a free public STUN Server on the internet and enter it on this field. If using Public IP, keep this field blank. Use Random Ports It is under Settings->General Settings. This setting depends on your network settings. When set to
"Yes", it will force random generation of both the local SIP and RTP ports. This is usually necessary when multiple GXPs are behind the same NAT. If using a Public IP address, set this parameter to
"No". NAT Traversal It is under Accounts X->Network Settings. Default setting is "No". Enable the device to use NAT traversal when it is behind firewall on a private network. Select Keep-Alive, Auto, STUN (with STUN server path configured too) or other option according to the network setting. WEATHER UPDATE To customize GXP2130/GXP2140/GXP2160 to display weather information for the preferred city, users could go to web GUI->Settings->Web Service page and enter the city code in the following options:
FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 72 of 84 Figure 9: Web Service By default the City Code is set to "Automatic", which allows the phone to obtain weather information based on the IP location detected. To use "Self-Defined City Code" option, please follow the steps below to obtain the correct city code:
In a web browser, go to www.weather.com;
Enter the city name in the search field. For example, Boston, MA. And click on "SEARCH";
The searching result will show in a new window with URL in the browser's address bar. For example, http://www.weather.com/weather/today/Boston+MA+USMA0046:1:US In the above link, USMA0046 is the city code to be filled in "Self-Defined City Code" option. Users could then further configure the "Update Interval" and "Degree Unit" for weather information display. PUBLIC MODE The GXP2130/GXP2140/GXP2160 supports hot desking using public mode. Under public mode, users could login the phone with the SIP account User ID and password. Please follow the steps below to configure the phone for public mode:
Fill up the SIP server address for account 1 first;
FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 73 of 84 Under Web GUI->Settings->General Settings, set "Public Mode" option to "Yes". Click "Save and Apply" and reboot the phone;
When the phone boots up, SIP User ID and Password to register to the configured SIP server in account 1 will be required. Enter the correct account information to log in to the phone. When entering the account information, press softkey "123"/"abc" to toggle input method;
In login page, pressing CONF button on the phone will show phone's IP address;
After using the phone, go to LCD MENU->LogOut to log off the public mode. EDITING CONTACTS AND CLICK-TO-DIAL From GXP2130/GXP2140/GXP2160 Web GUI, users could view contacts, edit contacts, or dial out with Click-to-Dial feature on the top of the Web GUI. In the following figure, the Contact page shows all the added contacts (manually or downloaded via XML phonebook). Here users could add new contact, edit selected contact, or dial the contact/number. Before using the Click-To-Dial feature, make sure the option "Click-To-Dial Feature" under web GUI->Settings->Call Features is turned on. By default it's disabled and the dialing icon in web GUI is in grey
. When clicking on the icon on the top menu of the Web GUI, a new dialing window will show for you to enter the number. Once Dial is clicked, the phone will go off hook and dial out the number from selected account. Please see Figure 11 in the following pages for more details. Additionally, users could directly send the command for the phone to dial out by specifying the following URL in PC's web browser, or in the field as required in other call modules. http://ip_address/cgi-bin/api-make_call?phonenumber=1234&account=0&password=admin/123 In the above link, replace the fields with ip_address:
Phone's IP Address. phonenumber=1234:
The number for the phone to dial out account=0:
The account index for the phone to make call. The index is 0 for account 1, 1 for account 2, 2 for account 3, and etc. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 74 of 84 password=admin/123:
The admin login password or user login password of phone's Web GUI. Click to dial from available lines. Add contacts. Click to call this Edit contact. contact from the phone. Figure 10: Web GUI - Phonebook->Contacts Figure 11: Click-to-Dial SAVING THE CONFIGURATION CHANGES After users makes changes to the configuration, press the "Save" button will save but not apply the changes until the "Apply" button on the top of web GUI page is clicked. Or, users could directly press FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 75 of 84
"Save and Apply" button. We recommend rebooting or powering cycle the phone after applying all the changes. REBOOTING FROM REMOTE LOCATIONS Press the "Reboot" button on the top right corner of the web GUI page to reboot the phone remotely. The web browser will then display a reboot message. Wait for about 1 minute to log in again. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 76 of 84 CONNECTING TO DEVICES The GXP2130/GXP2140/GXP2160 supports EHS headset (Plantronics). GXP2140/2160 is also capable to connect to USB and Bluetooth devices. EHS HEADSET The GXP2130/GXP2140/GXP2160 supports normal RJ11 headset and Plantronics EHS headset. To use Plantronics EHS headset, go to the GXP2130/GXP2140/GXP2160 web GUI->Settings->Audio Control:
Headset Type. Select "Plantronics EHS" and reboot the phone to take effect. 1. Connect EHS Headset (Plantronics) to GXP2130/GXP2140/GXP2160. Insert headset connector into the RJ11 headset port on the back of GXP2130/GXP2140/GXP2160;
2. To use headset mode, press headset button on the GXP2130/GXP2140/GXP2160. A headset icon will show on the GXP2130/GXP2140/GXP2160 status bar. BLUETOOTH Bluetooth is a proprietary, open wireless technology standard for exchanging data over short distances from fixed and mobile devices, creating personal area networks with high levels of security. On GXP2140/GXP2160, users could use Bluetooth to transfer files, share contact information with other Bluetooth portable devices, or use Bluetooth headset for making calls as well as listening to media (music or other audio output) from the GXP2140/GXP2160. To connect to a Bluetooth device, turn on GXP2140/GXP2160s Bluetooth radio first. The first time when using a new Bluetooth device with the GXP2140/GXP2160, "pair" the device with the phone so that both devices know how to connect securely to each other. After that, users could simply connect to a paired device. Turn off Bluetooth if it's not used. Bluetooth related settings are under GXP2140/GXP2160's LCD Menu->System->Bluetooth. TURNING BLUETOOTH ON OR OFF 1. Go to GXP2140/GXP2160's LCD menu->System->Bluetooth;
2. Highlight Power option by pressing Up/Down arrow key;
FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 77 of 84 3. When the Power option is highlighted, pressing menu round button to turn on/off Bluetooth. PAIRING GXP2140/GXP2160 WITH A BLUETOOTH DEVICE Before connecting GXP2140/GXP2160 with other Bluetooth device, users must pair them first. They will stay paired afterwards unless they are unpaired. 1. Go to GXP2140/GXP2160's LCD menu->System->Bluetooth;
2. Enter Start Scan option;
3. The GXP2140/GXP2160 scans and displays the IDs of all available Bluetooth devices in range. If the device you would like to pair with does not show up in the list, ensure that the device is turned on and set to be discoverable. If need, user could press Rescan soft key to restart the scan;
4. The discovered device will show in the scan result list with device ID. If it's unpaired, it will show
"Unpaired" behind the device ID. Select the device ID, and press Pair soft key to pair them. Then a Pincode Input window will prompt up. User may enter the Pin code, and press OK soft key to start pairing. CONNECTING TO A BLUETOOTH EARPHONE After successfully paired, the GXP2140/GXP2160 will show "Paired" behind the Bluetooth device ID in the scan list. Highlight the device ID and press Connect soft key to connect. Once connected, the GXP2140/GXP2160 will show Connected behind the Bluetooth device ID in the scan list. BT ON AND BT OFF After successfully connected, the GXP2140/GXP2160 will show BT OFF soft key on call screen. Pressing the BT OFF soft key, it will change to BT ON and the Bluetooth will be turn off. When BT OFF soft key appears, the Bluetooth is in use and user could answer the incoming call via Bluetooth. UNPAIRING AND DISCONNECTING A BLUETOOTH DEVICE In the Bluetooth settings, highlight the Bluetooth device ID and press Disconnect/Unpair soft key to disconnect/unpair the Bluetooth device. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 78 of 84 UPGRADING AND PROVISIONING The GXP2130/GXP2140/GXP2160 can be upgraded via TFTP/HTTP/HTTPS by configuring the URL/IP Address for the TFTP/HTTP/HTTPS server and selecting a download method. Configure a valid URL for TFTP or HTTP/HTTPS; the server name can be FQDN or IP address. Examples of valid URLs:
firmware.grandstream.com fw.ipvideotalk.com/gs There are two ways to setup a software upgrade server: The LCD Keypad Menu or the Web Configuration Interface. UPGRADE VIA KEYPAD MENU Follow the steps below to configure the upgrade server path via phone's keypad menu:
Press MENU button and navigate using Up/Down arrow to select System;
In the System options, select Upgrade;
Enter the firmware server path and select upgrade method. The server path could be in IP address format or FQDN format;
Select Start Provision option, and press the "Select" soft key. A warning window will be prompt for provision confirmation. Press YES soft key to start upgrading/provisioning immediately. When upgrading starts, the screen will show upgrading progress. When done you will see the phone restarts again. Please do not interrupt or power cycle the phone when the upgrading process is on. UPGRAGE VIA WEB GUI Open a web browser on PC and enter the IP address of the phone. Then, login with the administrator username and password. Go to Maintenance->Upgrade and Provisioning page, enter the IP address or the FQDN for the upgrade server in "Firmware Server Path" field and choose to upgrade via TFTP or HTTP/HTTPS. Update the change by clicking the "Save and Apply" button. Then "Reboot" or power cycle the phone to update the new firmware. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 79 of 84 When upgrading starts, the screen will show upgrading progress. When done you will see the phone restart again. Please do not interrupt or power cycle the phone when the upgrading process is on. Firmware upgrading takes around 60 seconds in a controlled LAN or 5-10 minutes over the Internet. We recommend completing firmware upgrades in a controlled LAN environment whenever possible. NO LOCAL TFTP/HTTP SERVERS For users that would like to use remote upgrading without a local TFTP/HTTP server, Grandstream offers a NAT-friendly HTTP server. This enables users to download the latest software upgrades for their phone via this server. Please refer to the webpage:
http://www.grandstream.com/support/firmware Alternatively, users can download a free TFTP or HTTP server and conduct a local firmware upgrade. A free windows version TFTP server is available for download from :
http://www.solarwinds.com/products/freetools/free_tftp_server.aspx http://tftpd32.jounin.net/. Instructions for local firmware upgrade via TFTP:
1. Unzip the firmware files and put all of them in the root directory of the TFTP server;
2. Connect the PC running the TFTP server and the phone to the same LAN segment;
3. Launch the TFTP server and go to the File menu->Configure->Security to change the TFTP server's default setting from "Receive Only" to "Transmit Only" for the firmware upgrade;
4. Start the TFTP server and configure the TFTP server in the phones web configuration interface;
5. Configure the Firmware Server Path to the IP address of the PC;
6. Update the changes and reboot the phone. End users can also choose to download a free HTTP server from http://httpd.apache.org/ or use Microsoft IIS web server. CONFIGURATION FILE DOWNLOAD Grandstream SIP Devices can be configured via the Web Interface as well as via a Configuration File
(binary or XML) through TFTP or HTTP/HTTPS. The "Config Server Path" is the TFTP or HTTP/HTTPS server path for the configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The "Config Server Path" can be the same or different from the "Firmware Server Path". FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 80 of 84 A configuration parameter is associated with each particular field in the web configuration page. A parameter consists of a Capital letter P and 2 to 3 (Could be extended to 4 in the future) digit numeric numbers. i.e., P2 is associated with the "New Password" in the Web GUI->Maintenance->Web Access page->Admin Password. For a detailed parameter list, please refer to the corresponding firmware release configuration template. When the GXP2130/GXP2140/GXP2160 boots up or reboots, it will issue a request to download a configuration XML file named "cfgxxxxxxxxxxxx.xml" followed by a file named "cfgxxxxxxxxxxxx", where
"xxxxxxxxxxxx" is the MAC address of the phone, i.e., "cfg000b820102ab.xml" and "cfg000b820102ab". If the download of "cfgxxxxxxxxxxxx.xml" file is not successful, the provision program will download a generic cfg.xml file. The configuration file name should be in lower case letters. For more details on XML provisioning, please refer to:
http://www.grandstream.com/general/gs_provisioning_guide_public.pdf FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 81 of 84 RESTORE FACTORY DEFAULT SETTINGS Warning:
Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider. Please follow the instructions below to reset the phone:
Press MENU button to bring up the keypad configuration menu;
Select "System" and enter;
Select "Operations - Factory Reset";
A warning window will pop out to make sure a reset is requested and confirmed;
Press the "Yes" soft key to confirm and the phone will reboot. To cancel the Reset, press No soft key instead. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 82 of 84 EXPERIENCING THE GXP2130/GXP2140/GXP2160 Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support. Our technical support staff is trained and ready to answer all of your questions. Contact a technical support member or submit a trouble ticket online to receive in-depth support. Thank you again for purchasing Grandstream IP phone, it will be sure to bring convenience and color to both your business and personal life. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 83 of 84 FCC Caution:
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FIRMWARE VERSION 1.0.1.14 GXP2130/GXP2140/GXP2160 USER MANUAL Page 84 of 84
This product uses the FCC Data API but is not endorsed or certified by the FCC