SNHE6440BN Home Smart Camera User Manual

 

http://www.emc2000.co.kr FCC TEST REPORT Report No.: EMC-FCC-R0176 User Manual EMC compliance Ltd. 65, Sinwon-ro, Yeongtong-gu, Suwon-si, Gyeonggi-do, 443-390, Korea 82-31-336-9919 (Main) 82-505-299-8311 (Fax) This test report shall not be reproduced, except in full, Without the written approval. SAMSUNG SMARTCAM User Manual SNH-E6440BN 0678 !

SPECIFY SERVICE INSTRUCTIONS AND WARRANTY TERMS This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC NOTE:

THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER'S AUTHORITY TO OPERATE THE EQUIPMENT. Operational Description The operational description shall fulfil the requirements of Rule Part 2.1033(b)(4). The rule part requires, "A brief description of the circuit functions of the device along with a statement describing how the device operates. This statement should contain a description of the ground system and antenna, if any, used with the device". The above requirement has been further interpreted by the FCC to mean that the description shall:

a. be an operational or technical description of how the device operates, is modulated and meets requirements;

b. describe the EUT completely. What is it (in plain English as well as technical terms)?

Give a clear, concise functional description of device operation. c. always describe the signal, such as modulation type, pulse repetition rate, signal type and information being sent. Describe all modulation types and all data rates. Instructions & Warranty The manufacturer is not responsible for any loss or radio/TV interference caused by unauthorized modification of the product. Such modification will void the warranty of the product as well as the users right of use. WARNING The product must be assembled and installed by an adult. Before using, read all instructions on this manual thoroughly and follow operational To avoid entangled power cord, do not place it around the baby bed or other infant instructions, warnings on this manual and printed on the product. furniture. Keep this product and its power cord out of childrens reach. Samsung SmartCam User Manual Copyright 2014 Samsung Techwin Co., Ltd. All rights reserved. is the registered logo of Samsung Techwin Co., Ltd. Trademark The name of this product is the registered trademark of Samsung Techwin Co., Ltd. Other trademarks mentioned in this manual are the registered trademark of their respective company. Restriction Samsung Techwin Co., Ltd shall reserve the copyright of this document. Under no circumstances, this document shall be reproduced, distributed or changed, partially or wholly, without formal authorization of Samsung Techwin. Disclaimer Samsung Techwin makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the users own responsibility. Samsung Techwin reserves the right to change the contents of this document without prior notice. childrens reach. avoid moisture. Especially, the power cord should be installed carefully while keeping it out of Never use the product near bath tub, sink, washing machine and in wet basement to The product is designed for outdoor use. The product is not designed for medical monitoring, and requires a grown-ups To avoid overheating of the product, do not expose the product to direct sunlight; do protective supervision on its use. not install or use near a heat source such as heater, radiator, cooking devices (ex:

electric stove or oven) and other warming devices (ex: audio amplifier, TV, etc.). Make sure to keep ventilated while using the product. Avoid pillar or furniture that may block ventilation, when installing the product. Make sure to use the power adaptor provided. If used with unidentified adaptor, it may damage the product. The power adaptor must be used with regular household electric supply. Avoid sharp, pointed objects around the adaptors cable, not to damage the cable. Be warned and never hold the cables stripped part when connecting / disconnecting To avoid entangled cable lines, avoid using cable extension for adaptors power cord. The products servicing is allowed only to authorized Samsung Techwins service When using the product for childrens care, be careful to keep the product out of The product partially contains component which might cause respiration difficulty. personnel. childrens reach. Accessories and small parts of the product should be stored keeping out of childrens reach. children. accidental/sudden childrens move; it requires periodic checks and human supervision. This appliance and its antenna must not be collocated or operation in conjunction with any other antenna or transmitter. A minimum separation distance of 20 cm must be maintained between the antenna and the person for this appliance to satisfy the RF exposure requirements. The product is not designed to replace responsibility of human supervision on The product is not equipped with device of immediate notification to adult with the adaptor to/from the wall outlet. Contents GETTING STARTED Features 4 Whats Included 5 Part names and functions 6 INSTALLATION & NETWORK CONNECTION Installation 8 Network Connection and Settings 10 MONITORING Registration 12 Live Video 17 Setup 20 Event Alarm 27 Playback 27 Information 28 APPENDIX Specifications 30 Troubleshooting 33 Features Easy to install

- Simply visit the home page (www.samsungsmartcam.com) and download and install the program without a separate installer program. Remote monitoring monitoring is ready for you.

- Whenever and wherever if you are in the Internet enabled environment, remote

- PC, laptop or smart phone can be used for monitoring.

- When a motion and sound are detected, your smartphone will generate real time

- When an event occurs, the user can save the video in their SD card.

- With the built-in speakers and microphone, you can make Two-way communications. However, it is available only with the smart phone. (Not applicable to the PC or laptop computer.)

- At low illumination levels, you can use an IR LED for monitoring purposes. IR LED Real-time alarm alarms. Saving in SD card Two-way Audio 01 GETTING STARTED Features Whats Included Part names and functions Power Supply Network connection 4 5 6 7 7 4 English Whats Included Check for components when opening the product package.

Body & Bracket Camera Power Adaptor Network Cable Quick Start Guide Warranty Card GPL Lisence Tapping screw n ` Please save the packaging. You will need the serial number later to register the camera. 01 G e t t i n g S t a r t e d 5 Part names and functions Camera connector Connect the camera via the RJ-12 cable. Audio Input Connect to the Mic. Audio Output Connect to the speaker. Network port Used for wireless connection. Power connection terminal Connect to the power adaptor. Reset button Resets the camera settings to the default. Press and hold for about 10 seconds to reboot the system. Micro card insertion hole

6 English Wi-Fi Direct button Create a Wi-Fi connection for your camera and smart phone. Power / Network status LED Camera lens Luminance Sensor Detects light levels where the camera is placed. Night vision mode changes according to detection result. Built-in IR LEDs for night vision Adjustment angle hinge Power Supply Plug-in the camera power adapter to the wall outlet and connect the camera as shown. n ` Make sure to use the provided power adaptor. If you use an adaptor other than the power supply adaptor provided in our package, the product may not operate properly.

` It will take about 1min for the camera to boot-up completely.

` When the camera has finished turning on, the LED lamp turns red and starts blinking.

Network connection Connect the provided network cable to the cameras network terminal. For further details on network configuration, refer to Network Connection and Settings. (Page 10) LED status LED indicator shows operational status with colors. Refer to table below for detailed meaning of the LED indicator. Color Red Red Blinking Blue Blinking Blue Green Yellow Magenta Status Booting up Booting completed / Establishing network connection Connecting to the network. Local connection established Connection to server completed / Normal operation WiFi Direct is operating. Updating firmware 01 G e t t i n g S t a r t e d 7 Installation Precautions 1. Install the camera in a place where the Wi-Fi signal can be reached and without interference. 2. Keep it away from humidity such as around the humidifier. 3. Keep it away from direct sunlight, strong light or dust; install it in a place with clear view. 4. Do not install it in a place where there are a lot of obstacles. 5. Keep the lens clean at all times. Wipe off the dust with a soft cloth. 02 INSTALLATION &

NETWORK CONNECTION Installation 8 Precautions 8 Wall Mounting with Screws 9 Adjusting the Angle 10 Network Connection and Settings 10 10 Precautions Connecting via network cable 11 11 Wi-Fi connection setting 8 English Assembling Installing the camera 1. Match the home of the main unit and the bracket. 2. Please engage the bracket body and return to the [CLOSE] direction using a flathead screwdriver 2.

` Turn to [OPEN] direction to remove the body and bracket. 3. Choose the location where you want to install the camera. 4. Use the provided mounting screws to attach the camera to a wall or ceiling. 02 Connecting the camera to the body Connect the [CAM] on the side of the main terminal and the camera cable.

To adjust the camera angle Adjust the cameras shooting angle as appropriate. 9 I n s t a l l a t i o n

&

N e t w o r k C o n n e c t i o n environment. administrator or service provider. the service. If this is the case, contact the service provider. Network Connection and Settings Precautions The wireless network access may fail, depending on the communications For details about the network settings and password, contact your network For a specific Internet service requiring user authentication, you may not access Do not access the unauthorized network. The farther the distance from the Wireless Access Point, the longer time the If you fail to access the selected wireless network, try a different Wireless For more information about the router or the wireless connection, refer to the If the camera is connected to a multiple-Wireless Access Point network network connection may take. Access Point to make access. documentation of the router or contact the router manufacturer. environment, some video packets may be lost, depending on the network traffic load. According to the network policy (blocking UDP) of the service provider, the video transmission can be limited to 7 minutes. For more details, refer to the descriptions on page 19, <Relay Mode>. In addition to the above two situations, you may encounter a network delay or interruption due to the network conditions. Some hubs can have compatibility issues. Connecting via network cable If you do not have a Wireless Access Point, you must connect the camera using LAN cable directly to your home router. 1. When you apply the power, the power status LED is lit red, and it will change to red blinking when the booting is completed. 2. Connect the network cable to the camera and to the home router as shown below.

<Hub>

<Modem>

Internet Service OR 3. The status LED will become steady blue once the camera is connected to the router. (may take up to 30sec). If the status LED (blue) is not lit, repeat steps 2 through the end and check it again. server. 4. The status LED will became steady green once the camera is connected to n ` It is recommended to set the router to DHCP(Dynamic Host Configuration Protocol) server. If you want to use static IP address, please refer to <Wired Network> on page 21.

` If the routers UPnP is not set, then you might be connected in relay mode. The settings may differ depending on the connected Broadband Router model. For more information, refer to the user manual of the applicable router. 10 English Wi-Fi connection setting If you want to connect a camera to Wi-Fi, first connect the network cable and try to make a connection to the Wi-Fi network. 1. When you apply the power, the power status LED is lit red, and it will change to red blinking when the booting is completed. 2. Use the network cable (LAN cable) to connect the LAN port of the unit to the LAN port of the Wireless Access Point.

<Wireless Access Point>

Internet Service

<Modem>

Network> on page 22. 3. Register and select the camera according to guide of 03. Monitoring. 4. Set your wireless network environment using the guideline <Wireless n ` If you want to connect your camera to Wi-Fi, you need a hub that supports wireless

` Using the camera's Wi-Fi Direct function, you can easily make a Wi-Fi connection from

` When the wireless network settings are completed, remove the LAN cable.

` If you fail to connect to the Internet service, contact the service provider for details. your mobile phone. networking. 11 02 I n s t a l l a t i o n

&

N e t w o r k C o n n e c t i o n 03 Event Alarm Playback Information My Account Support 27 27 28 28 29 Registration Once you register the product with the site, you can monitor the camera video on the PC or laptop computer. Web browser requirements Windows Windows XP, 7 supported

- Internet Explorer 9 or higher

(The 64-bit is not supported.)

- Firefox

- Chrome Mac Mac OSX 10.7 Lion or higher is supported

- Safari

- Firefox

- Chrome Starting SmartCam 1. From your PC, launch your web browser. 2. Go to http://www.samsungsmartcam.com. 3. Select preferred language. 4. Click <Sign up> or <Starting SmartCam>. MONITORING Registration 12 Web browser requirements 12 Starting SmartCam 12 Live Video 17 Monitoring options 18 Setup 20 Basic Info 20 Network 21 Time 23 Alarm & Notification 24 Alarm Schedule 25 SD card 26 12 English Plug in installation You need to install your plug in to automatically search for cameras connected to the network and view the video in your camera. n ` If you login or click <Starting SmartCam> in a PC where the plug in is not installed,

` When you install the plug in, the web browser will be terminated and you need to the installation message window will pop up. launch it again. 1) Click <Download Plug-in>, run the setup file. For Windows 2) Click <Next>. 3) Click <Install> to begin the installation. Installation has completed. 4) 03 M o n i t o r i n g 13 For Mac 2) Click <Continue>. 4) Enter MAC PC password and click <Install Software>. 3) Click <Install>. Installation has completed. 5) 14 English 5. Enter the requested information, and click <Sign Up>. 6. According to the network connection and setting, click <Next> when the camera LED turns into green. ID : Using alphabetical characters and numbers, make a combination using 8 to 14 letters. Password : To strengthen security, create a password with a combination of special characters, numerals and English letters. J ` Length and other restrictions of password.

- A combination of English letters/numerals/special characters: 8 digits or more

- A combination of English letters/numerals: 10 digits or more

- The password must not be identical to your ID.

- No simple repetitive pattern must be used. e.g., 1212abab,azxsazxs

- You cannot use 3 or more consecutive letters. e.g., 1234, abcd e.g., asdf, 7890

- You cannot use 4 or more consecutive qwerty keyboard letters.

- You cannot use any letter 3 consecutive times. e.g., !!!!, 1111, aaaa Confirm Password : Please enter the password again for confirmation. Name : Enter the user name. E-mail : Please make sure you enter correct email address as you will have to use the email address to receive temporary ID/password when you lost your user ID or password. 7. Select the serial number of the camera to be added from the camera search list. If the camera is not found, enter the serial number manually. 8. Click <Next>. 03 M o n i t o r i n g n ` Serial number can be found the label on the side of the packaging or on the rear of the

` The computer and the camera has to be on the same network router to auto detect product. the cameras. 15 9. Create <Camera Name> and <Camera password>. 10. Click <Next>. 12. Select your Wireless Network from the list. 13. Enter the password of your Wireless Network and click <Next>. n ` The camera password is used to block the unauthorized access to your camera.

` Create camera password using alphanumeric characters between 1 to 8 without any 11. After adding the camera, click <Yes> in the wireless network setup pop-up space. window. n ` If your Wireless Network is hidden, select <Other Wi-Fi Networks (not listed)>. 14. Click <OK>.

` Select <Display password> to display the password. 16 English 15. Unplug the network cable from the camera and the router. 16. Click <Finish> if the <Finish> button is activated. Live Video 1. Select a camera from the camera list at the upper left hand of the screen. 17. Once the camera is successfully registered, you can check the camera in the camera list. n ` The gray icon indicates the camera is inactive so you cannot monitor it right now. 2. Enter the camera password and click <OK>. n ` Check on <Remember> to access your camera without entering the password next

` If you want to change the Camera password, please refer to <Basic Info> on page 20. time. 3. Live video will be displayed on the screen. 03 M o n i t o r i n g 17 Monitoring options b ca n m l k d e f g h i j Item a Default Camera b Delete Camera c Cancel remembering camera password d Night Vision Description Set the default camera to monitor in the camera list. Delete the registered camera. Cancel remembering the camera password. If Night Vision is set <ON>, it will automatically switch to black and white mode in the dark condition and then the IR lamp will automatically operate. If Night Vision is set <OFF>, it does not switch to night vision mode and it will operate in color mode. 18 English Item e Motion zone setting f Flip g Manual recording h Network Speed i Capture Image j Sound k Full screen l Brightness m Hide/unhide detailed menu n Audio Description It detects motion within the range set by a user. You can flip over the video image. A user can directly save videos in their SD card.

` If there is an ongoing event now or overwrite to SD card is not checked, and there is storage space of 10% remaining, you cannot perform manual recording.

` If you move the page or turn off the browser without turning off the manual recording button, it will be saved for a max of 30 seconds and manual recording will be finished. Set the network speed (low/mid/high).

` If the bandwidth provided by your internet service provider is smaller than the recommended value, then the video might get fuzzy or temporary disconnections or delays in the live video may be caused. relay mode. Live video is saved as one image. When enabled, you can hear whats happening around the camera.

` Some internet service providers do not support audio outputs in The video is displayed on the full screen.

` The system supports Internet Explorer only.

` If you double-click the screen, the full screen mode is terminated. You can adjust the brightness of the screen image.

] icon to unhide or hide detailed setting menu. Click on the [

Adjust the volume of the built-in microphone and speaker of the camera as appropriate. If you set the mic to zero, you will hear no live sounds or audio events. NO recording will be done in the SD card. Note that the Two-way audio transfer function is available only with the smart phone application. Network Speed Profile Name Low Speed Network Mid Speed Network High Speed Network Resolution VGA HD(720P) Full HD(1080P) Frame rate 20 fps 15 fps 20 fps Recommended bandwidth 0.7Mbps 1Mbps 2.8Mbps Motion detection area setting 1) Click the <

2) Drag it to the screen to set the detection area.

> icon. n ` What is relay mode?

If the network condition is unstable, the camera cannot make a normal connection

(P2P), so it will set up a connection in relay mode. In this case, you will see the video for the first seven minutes only. Samsung server then retransmitted to the user's computer. com", go to support page, and refer to Troubleshooting on it.

` Relay mode is added feature where the video from the camera is transmitted to

` If you have trouble connection to the camera, visit "http://www.samsungsmartcam.

` It is recommended to use one browser at one time.

` If simultaneous accesses are made to the high speed network, video quality may be

` The Night Vision video produces a different visibility according to the distance between low. camera and subject. If you want to delete the set area, click on <Delete All>. 3) Click on <OK>. n ` The <Motion Detection> function needs to be activated in order to use the motion zone function. 03 M o n i t o r i n g 19 Item Description You can confirm the serial number. Click the <Modify>, you can change the Camera password. Enter the current camera password, and type a new Camera password. Click the <Modify>, you can change the camera name. You can check the current version and the latest version of your camera S/W. You can turn on/off the LED in your camera. You can reduce the occurrence of screen shaking due to the frequency mismatches with the neighboring lighting. a Serial number b Camera password c Camera Name d Firmware Version e Status LED f Flickerless n ` If you change the camera password, you will be logged out and return to the camera

` Keep the camera password in a safe place as it is used for viewing the live screen of password input page. the camera or for changing the display settings. Setup Basic Info 20 English a b c d e f Firmware update If the currently used S/W is not of the latest version, update it. If you are using the latest version, then the firmware will not be activated. 1) Click <Firmware>. Network

<Wired Network>

2) Click the <

> icon to update the firmware. 3) When the firmware update is finished, the camera will reboot. n ` If you want to update the firmware, it is recommended to use a wired network connection.

` If the power goes off during updates, it may not operate properly.

` The duration of the firmware update depends on the size of the firmware file and the network connection speed. a b 03 M o n i t o r i n g Item a Dynamic IP Address b Static IP Address Description If you select <Dynamic IP Address>, the IP address will be obtained automatically. You must manually provide the information of: IP address, subnet mask, gateway, DNS server address. 21 Description Item a Wireless On/

Wireless Off b AP (Access Point) list c AP (Access Point) password d Hidden SSID n ` If you select a non-secured AP (Access Point), you just can access the network without You can select to activate or deactivate the wireless network connection. You will see a list of APs (Access Point) available. Select a desired one from the list of APs (Access Point). If you select a secured AP (Access Point), you must enter the password before you can access the network. For the password, contact your network administrator. If your SSID is hidden, select the type of security you have. Enter the name of the SSID and the password. providing a specific password.

` If you entered a wrong password, you cannot access the network whatsoever.

` When the wireless network settings are completed, remove the LAN cable. If you do not remove the LAN cable, the wireless network will not be available. n ` If any of the manual settings is wrong, the network settings will not be applied.

` If you have both cable and wireless network connections simultaneously, the cable

` If you switch from the current wireless connection to the cable connection, the network

` For more information about the router or the wireless connection, refer to the will switch to cable connection accordingly. network connection is prioritized. documentation of the router or contact the router manufacturer.

<Wireless Network>

22 English a b c d Time n ` The time will synchronize with the NTP(Network Time Protocol) server automatically.

` For this, Internet connection is required.

` You need to set the timezone correctly to obtain the exact time setting.

` The time displayed without Internet connection may not be accurate. a b c d fe Item a Time b Time Zone c Display Time d Automatic Time e Daylight Saving Time f Time to show Description Confirm the camera's time. Select your region. Select the time format displayed in time setting. It sets camera's time automatically. Check this option if you live in a country or region where DST(Daylight Saving Time) is applied. Live screen displays the time. 03 M o n i t o r i n g 23

<Gmail> Notification The event alarm is sent through Gmail. 1. Select the Google. 2. Enter your Gmail address and password. 3. Click <Save>. 4. Select <Use> of Send alarms. 5. Enter your email address to receive the notification e-mail and click <Add>. Now, the receiver full email address will be shown in the List Box. If you want to register more than one email address, you can just repeat the same procedure.

<Receiver email address>

n ` If your Google email ID/password are saved, only check Send alarms.

` If the email address for the recipient entered is incorrect, event alerts will not be sent.

` Even if you entered a correct google account ID, if the ID/password confirmation pop up window appears, click on <Go to the google page.> and check the google account. Alarm & Notification Camera has ability to send event notifications when motion or audio is detected. a Item a Alarm notification Description You can set motion or audio alerts. Sensitivity level can also be set. The higher the sensitivity, the more accurate motion and audio events can be detected.

` When an event occurs, if you want to send alerts to Gmail, first log into your google account. n ` In the following case, it may fail to derive the proper results for basic events and motion detection.

- The object color or brightness is similar to the background.

- Multiple movements continue occurring at random due to a scene change or other reasons.

- A fixed object continues moving in the same position.

- An object hides other objects behind.

- Two or more objects overlap or one object divides in multiple portions.

- A moving object comes close to the camera. 24 English Push alarm Notification The push alarm is provided through the web viewer and mobile app in which the camera is registered. Alarm Schedule Alarms will only operate for the times selected by the user. Push alert list shows the list of IDs of users who registered cameras. When an alarm occurs, the web site will send push alerts to each smart phone. a b Item a Only Scheduled Time b Always Description Alarm function will only operate for the time/day designated by the user. Alarm function always operates. 03 M o n i t o r i n g 25 n ` Set to <Off> before removing the SD card. Otherwise, the SD card may be damaged.

` For this camera, you are recommended to use the following memory cards provided from the following makers. Micro SD memory card : SanDisk, Transcend Recommended Capacity : 4GB ~ 32GB

` SD card of max 32GB is supported and a FAT32 file system is supported.

` You are recommended to use the SD card after formatting. SD card When an event occurs, it is saved in an SD card. a b c d Item Description If you set motion/audio, video will be automatically saved in your SD a Use the SD card card. b Continuous Recording Saves the video without being interrupted by events that may occur. If the SD card capacity is insufficient, it will start overwriting the oldest data. ` When there is storage capacity of 10% remaining, the top notification window will show an alarm. Check the remaining capacity of your SD card and delete all the data. d SD Card Status c Overwrite 26 English Event Alarm You can check the event alarm that occurred. Playback You can play the video recorded in your SD card. a Item a Delete by dates b Delete All c Display Events d Arrange by types Description Delete all the event alarms on the date. Delete all the event alarms for thirty days. Displays the number of events occurred in the 30 day list. Arrange the event list by event types. b c d a b c Item a Type b Date c Play/pause d Search e Refresh f Timeline Description Set the event type to search for during the search period. Set the search date for the data saved in your SD card. Play and pause video. Perform event searches. Renew the events displayed in timeline. Use the timeline to play the video in the desired time. 03 M o n i t o r i n g d e f 27 Information My Account n ` If you want to change the member information, click on <Account>. Select the item

(password, or email address) and enter your information. 28 English Support You can download the Samsung SmartCam mobile app and user guide. 03 M o n i t o r i n g 29 04 APPENDIX Specifications Specifications Product Appearance Troubleshooting 30 30 32 33 Speci cations Specifications Item OS Resolution Max. Framerate Video Compression Format Streaming Capability Angular Field of View (D/V/H) Low Light Performance WDR Day & Night Night vision Digital Zoom Flip / Mirror Motion Detection Description Linux 1920x1080, 1280x720, 640x480 1080p@20fps H.264, MJPEG Multiple Streaming (Up to 5 Profiles) 128/ 62/ 111 0.3Lux(Color), 0Lux(Black/White) N/A True D/N Filter IR-LED, 15M 4X Support Support 30 English Item Audio Detection Audio I/O Audio Compression Format Audio Communication Memory Slot Recording & Playback Ethernet Wireless WiFi Direct Security Max. User Access Operating Temperature / Humidity Ingress Protection Input Voltage / Current Power Consumption Indication Description Support N/A G.711, G726 2-Way Audio (Optional Microphone & Speaker), Half Duplex microSD (FAT32), Up to 32GB Event recording, Manual recording, Continuous recording, Remote playback RJ-45 (10/100BASE-T) Wi-Fi 802.11 b/g/n (2.4G Single-band) Support (Push button) SSL (AES 256bit) 5 users at Unicast Mode Camera : -10C ~ 50C, Body : 0C ~ 40C / Less than 90% RH IP66 (Camera part), Indoor (Body) 9V DC / 1A Max. 9W 1 LED (Power, Status, Link) Item Color Dimension (WxHxD) Weight Description White Camera (Included bracket) : 54 x H102mm, Body (Except Mounts) W83.2 H111 D27.3mm 568g 04 A p p e n d x i 31 Product Appearance 83.2 27.3 54 1 1 1

. 6 6 1 1 102 90.2 59.4 32 English Troubleshooting If you encounter a problem with your system, see the table below to solve the problem as quickly and easily as possible. Please follow the instruction below:

Problem I forgot my user ID/

password. Camera is not connected to the wireless hub. After logged in, I failed to register the camera. Action

-

- Move to Log-in page Forgot your ID/Password?, and enter the registered e-mail address to which we will send you the user ID and/or a new password. It can be spammed out depending on the policy of the email server. After logged in, it is advisable to change the temporary password provided. If the camera's wireless internet indication LED goes off too often, then it means that the camera installation location is not optimal for the wireless internet environment, so in this case, locate the camera close to the wireless hub and try to connect again.

- Check the password for the wireless hub and try again.

- Check that the serial number entered matches the label on the back of the

-

- Check the camera LED to see if it is green. If not, then check the network

-

camera. Enter the correct password for the camera registered again and try to register the camera again. connection. If you are still unable to register the camera after this, then reset the camera to factory settings and begin again.

(If you want to reset to factory settings, press and hold the initialize button on the back for 10 sec. Once initialized to factory settings, the camera will be restarted.) Problem The video from the camera is temporarily lost. No sound is output from the video. I forgot my Camera password. I want to change my password and/or email address. Camera will be connected in a relay mode. Action

-

The video from the camera can be delayed according to a network delay. Please check if the camera is installed in a place of proper wireless Internet communications. turned On in your smart phone app.

- Click the Voice icon in the video playback page, or check if the voice is

- Some internet service providers do not support audio outputs in relay mode.

-

- Press the initialization button on the back of the product for more than 10

- After factory initialization, when you access the camera, you can reset the You must create a new camera password. seconds to reset to factory settings. password for the camera.

- After logging in, click on the <Account>. Select the item (password, or email address) and enter your information.

- Check the UPnP setting of the router.

- Using a network upload speed of 500Kbps or higher is recommended.

- Depending on the policy of your service provider, you can access in relay mode. 04 A p p e n d x i 33 Samsung Techwin cares for the environment at all product manufacturing stages, and is taking measures to provide customers with more environmentally friendly products. The Eco mark represents Samsung Techwins devotion to creating environmentally friendly products, and indicates that the product satisfies the EU RoHS Directive. Correct Disposal of This Product

(Waste Electrical & Electronic Equipment)

(Applicable in the European Union and other European countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. SALES NETWORK SAMSUNG TECHWIN CO., LTD. Samsung Techwin R&D Center, 6, Pangyo-ro 319beon-gil, Bundang-gu, Songnam-si, Gyeonggi-do 463-400, Korea TEL : +82-70-7147-8740~60 FAX : +82-31-8018-3745 SAMSUNG TECHWIN AMERICA Inc. 100 Challenger Rd. Suite 700 Ridgefield Park, NJ 07660 Toll Free : 1-877-349-3149 www.samsungsv.com SAMSUNG TECHWIN EUROPE LTD. Samsung House, 1000 Hillswood Drive, Hillswood Business Park Chertsey, Surrey, UNITED KINGDOM KT16 OPS TEL : +44-1932-45-5300 FAX : +44-1932-45-5325