Samsung Smartcam SNHV6410PN User manual

 

SAMSUNG SMARTCAM User Manual SNH-V6410PN 0678 !

SPECIFY SERVICE INSTRUCTIONS AND WARRANTY TERMS This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC NOTE:

THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER'S AUTHORITY TO OPERATE THE EQUIPMENT. Operational Description The operational description shall fulfil the requirements of Rule Part 2.1033(b)(4). The rule part requires, "A brief description of the circuit functions of the device along with a statement describing how the device operates. This statement should contain a description of the ground system and antenna, if any, used with the device". The above requirement has been further interpreted by the FCC to mean that the description shall:

a. be an operational or technical description of how the device operates, is modulated and meets requirements;

b. describe the EUT completely. What is it (in plain English as well as technical terms)?

Give a clear, concise functional description of device operation. c. always describe the signal, such as modulation type, pulse repetition rate, signal type and information being sent. Describe all modulation types and all data rates. Instructions & Warranty The manufacturer is not responsible for any loss or radio/TV interference caused by unauthorized modification of the product. Such modification will void the warranty of the product as well as the users right of use. WARNING The product must be assembled and installed by an adult. Before using, read all instructions on this manual thoroughly and follow operational To avoid entangled power cord, do not place it around the baby bed or other infant instructions, warnings on this manual and printed on the product. furniture. Keep this product and its power cord out of childrens reach. Samsung SmartCam User Manual Copyright 2016 Hanwha Techwin Co., Ltd. All rights reserved. Trademark Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademark of their respective company. Restriction Copyright of this document is reserved. Under no circumstances, this document shall be reproduced, distributed or changed, partially or wholly, without formal authorization. Disclaimer Samsung makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the users own responsibility. Samsung reserves the right to change the contents of this document without prior notice. the adaptor to/from the wall outlet. childrens reach. avoid moisture. Especially, the power cord should be installed carefully while keeping it out of Never use the product near bath tub, sink, washing machine and in wet basement to The product is designed for indoor use. The product is not designed for medical monitoring, and requires a grown-ups To avoid overheating of the product, do not expose the product to direct sunlight; do protective supervision on its use. not install or use near a heat source such as heater, radiator, cooking devices (ex:

electric stove or oven) and other warming devices (ex: audio amplifier, TV, etc.). Make sure to keep ventilated while using the product. Avoid pillar or furniture that may block ventilation, when installing the product. Make sure to use the power adaptor provided. If used with unidentified adaptor, it may damage the product. The power adaptor must be used with regular household electric supply. Avoid sharp, pointed objects around the adaptors cable, not to damage the cable. Be warned and never hold the cables stripped part when connecting / disconnecting To avoid entangled cable lines, avoid using cable extension for adaptors power cord. The products servicing is allowed only to authorized Samsung service personnel. When using the product for childrens care, be careful to keep the product out of The product partially contains component which might cause respiration difficulty. The product is not designed to replace responsibility of human supervision on The product is not equipped with device of immediate notification to adult with childrens reach. Accessories and small parts of the product should be stored keeping out of childrens reach. children. accidental/sudden childrens move; it requires periodic checks and human supervision. This appliance and its antenna must not be collocated or operation in conjunction with any other antenna or transmitter. A minimum separation distance of 20 cm must be maintained between the antenna and the person for this appliance to satisfy the RF exposure requirements. Please note that the content of a micro SD card used for other purposes may be deleted when it is mounted in the camera. Contents GeTTinG STARTeD Features 4 Whats Included 5 Part names and functions 6 inSTALLATion & neTwoRk ConneCTion Installation 8 Network Connection and Settings 10 MoniToRinG Registration 11 Live Video 14 Setup 17 Event Alarm 25 Playback 25 Information 26 AppenDix Specifications 28 Troubleshooting 31 GettinG Started 01 Features whats included part names and functions Power Supply 4 5 6 7 Features Dedicated wi-Fi product

- The camera is registered through the Wi-Fi connection. easy to install Remote monitoring

- The Wi-Fi Direct button allows easy connection to a wireless router.

- Simply visit the home page (www.samsungsmartcam.com) and download and install the program without a separate installer program. monitoring is ready for you.

- Whenever and wherever if you are in the Internet enabled environment, remote

- You can monitor using your PC, laptop or mobile device.

- When a motion and sound are detected, your smartphone will generate real time

- When an event occurs, the user can save the video in their SD card.

- With the built-in speakers and microphone, you can make Two-way communications. However, it is available only with the smart phone. (Not applicable to the PC or laptop computer.) Camera pan, Tilt

- You can monitor a wider area by moving the camera up, down, left and right according to your needs. Real-time alarm alarms. Saving in SD card Two-way Audio 4 English Whats Included Check for components when opening the product package. Camera Power adapter Quick Start Guide Warranty Card GPL Lisence Tapping screw Plastic anchor Bracket Template Bracket lever n ` Keep the packing container. You will need the serial number later to register the camera. 5 01Getting Started Part names and functions Luminance Sensor Detects light levels where the camera is placed. Night vision mode changes according to detection result. Camera lens Built-in iR LeDs for night vision power/wi-Fi status LeD Speakers Generate audio output from your smart phone. 6 English power Connection Button It connects with a power adapter. Micro card insertion hole Built-in Mic wi-Fi Direct button Wi-Fi is used for wireless communication between camera and smartphone. Reset button Resets the camera settings to the default. The system restarts if you press the button for 10 seconds using a pointed object such as a needle. J ` If you press too strongly, the button can break. power Supply Plug-in the camera power adapter to the wall outlet and connect the camera as shown. n ` Make sure to use the provided power adaptor. If you use an adaptor other than the power supply adaptor provided in our package, the product may not operate properly.

` It takes about 30 seconds to reboot the camera completely.

` When the camera is turned on, the LED blinks red. LeD status LED indicator shows operational status with colors. Refer to table below for detailed meaning of the LED indicator. Red Blinking Blue Blinking Color Red Blue Green Purple Yellow/Light Green Status Booting up Booting completed / Establishing network connection Connecting to the network. Local connection established Connection to server completed / Normal operation Waiting to connect with a wireless router Updating firmware 7 01Getting Started inStallation &

network ConneCtion 02 installation 8 Precautions 8 Installing on a wall using a bracket 8 network Connection and Settings 10 10 Precautions Connection using the Wi-Fi Direct function 10 Installation precautions 1. Install the camera in a place where the Wi-Fi signal can be reached and without interference. 2. Keep it away from humidity such as around the humidifier. 3. Keep it away from direct sunlight, strong light or dust; install it in a place with clear view. 4. Do not install it in a place where there are a lot of obstacles. 5. Keep the lens clean at all times. Wipe off the dust with a soft cloth. installing on a wall using a bracket Assembly 1. Attach the template to the wall to which you want to attach the camera. 2. Prepare screws (M3xL20) and anchors (5x25mm). 3. Insert the bracket lever into the bracket hole at the bottom of the bracket and turn it clockwise to assemble it. 8 English 4. For a wood wall, leave 3mm of space between the wall's surface and the mark on the screw hole when fixing the screw. 9. Leave 3mm of space between the wall's surface and the mark on the screw hole when fixing the screw. 5. Hang the bracket using the screw and lower it to the direction in which you intend to install. 10. Hang the bracket using the screw and lower it to the direction in which you intend to install.

<When installing it in the normal direction>

6. Turn the screw to fix the bracket additionally.

<When installing it by turning it upside down>

<When installing it in the 11. Turn the screw to fix the bracket normal direction>

additionally.

<When installing it by turning it upside down>

7. For a concrete wall, drill 3cm deep holes on the wall using a drill bit with a diameter of 5mm and a drill for concrete. Remove any debris in the hole. J ` Be careful not to be injured when drilling a hole. 8. Insert an anchors in 2 holes for screws and tapping the backside of the anchor slightly with a hammer or rubber hammer to insert the anchor completely. 12. Place the camera on the bracket and turn the bracket lever clockwise to fix the camera to the bracket. 13. Connect the adapter plug to the power terminal. 9 02Installation & Network Connection Connection using the wi-Fi Direct function What is Wi-Fi Direct?

Using Wi-Fi Direct, you can easily connect your camera to a router without a cable. 1. When the power is connected, the power status LED lights up in red and starts blinking when boot-up is complete. 2. When you press the Wi-Fi Direct button on the rear side of the camera, the LED color changes to yellow/light green. Mobile

<Wireless Router>

Wi-Fi Direct Button 3. Register and select a camera, referring to the instructions in the mobile guide. 4. While the camera is connected to the server, status LED remains green. 5. Set up the wireless network environment in accordance with the <network>

n ` The camera can only be registered via mobile. guidance on page. 19.

` You can connect in relay mode if the router doesn't have UPnP. Configuration may differ depending on the router model. Please refer to the router manual.

` Please contact the service provider if you have difficulty connecting to the Internet. environment. administrator or service provider. the service. If this is the case, contact the service provider. Network Connection and Settings precautions The wireless network access may fail, depending on the communications For details about the network settings and password, contact your network For a specific Internet service requiring user authentication, you may not access Do not access the unauthorized network. The farther the distance from the Wireless Access Point, the longer time the If you fail to access the selected wireless network, try a different Wireless For more information about the router or the wireless connection, refer to the If the camera is connected to a multiple-Wireless Access Point network network connection may take. Access Point to make access. documentation of the router or contact the router manufacturer. environment, some video packets may be lost, depending on the network traffic load. According to the network policy (blocking UDP) of the service provider, the video transmission can be limited to 7 minutes. For more details, refer to the descriptions on page 16, <Relay Mode>. In addition to the above two situations, you may encounter a network delay or interruption due to the network conditions. Some hubs can have compatibility issues. 10 English 03 MonitorinG Registration 11 Web browser requirements 11 Starting SmartCam 11 Live Video 14 Monitoring options 15 Setup 17 Basic Info 17 Network 19 Time 20 Alarm & Notification 21 Schedule SD card event Alarm playback information My Account Support Registration This product allows camera registration via a smartphone only. Please refer to the mobile guide for a detailed description of camera registration. web browser requirements Windows Windows 7 or higher is supported

- Internet Explorer 9 or higher

(The 64-bit is not supported.)

- Firefox Mac Mac OSX 10.7 Lion or higher is supported

- Firefox

- Safari Starting SmartCam 1. From your PC, launch your web browser. 2. Go to http://www.samsungsmartcam.com. 3. Select preferred language. 4. Click <Sign up> or <Starting SmartCam>. 11 22 24 25 25 26 26 27 03Monitoring 3) Click <install> to begin the installation. 4) Installation has completed. plug in installation You can only see the camera image after installing a plug-in. n ` If you login or click <Starting SmartCam> in a PC where the plug in is not installed,

` When you install the plug in, the web browser will be terminated and you need to the installation message window will pop up. launch it again. 1) Click <Download plug-in>, run the setup file. For windows 2) Click <next>. 12 English For Mac 2) Click <Continue>. 4) Enter MAC PC password and click <install Software>. 3) Click <install>. 5) Installation has completed. 13 03Monitoring 5. Enter the requested information, and click <Sign Up>. Live Video 1. Select a camera from the camera list at the upper left hand of the screen. n ` The gray icon indicates the camera is inactive so you cannot monitor it right now. 2. Enter the camera password and click <ok>. n ` Check on <Remember> to access your camera without entering the password next

` If you want to change the Camera password, please refer to <Basic Info> on page 17. time. 3. Live video will be displayed on the screen. ID : Using alphabetical characters and numbers, make a combination Password : To strengthen security, create a password with a combination using 8 to 14 letters. of special characters, numerals and English letters. J ` Length and other restrictions of password.

- A combination of English letters/numerals: 10 digits or more

- The password must not be identical to your ID.

- No simple repetitive pattern must be used. e.g., 1212abab,azxsazxs

- You cannot use 4 or more consecutive letters.

- You cannot use 4 or more consecutive qwerty keyboard letters. e.g., 1234, abcd e.g., asdf, 7890

- You cannot use any letter 4 consecutive times. e.g., !!!!, 1111, aaaa Confirm Password : Please enter the password again for confirmation. Name : Enter the user name. E-mail : Please make sure you enter correct email address as you will have to use the email address to receive temporary ID/password when you lost your user ID or password. 14 English Monitoring options b ca B A t s r q Item a Default Camera b Delete Camera c Cancel remembering camera password d LDC d e f g h i j k l m nop Description Set the default camera to monitor in the camera list. Delete the registered camera. Cancel remembering the camera password. To determine whether or not to use the image distortion correction. Item e Night Vision f WDR g Motion zone setting h Flip/Mirror i Network Speed j Manual recording k Capture Image l Sound m Full screen n Move the screen Description If Night Vision is set <ON>, it will automatically switch to black and white mode in the dark condition and then the IR lamp will automatically operate. If Night Vision is set <OFF>, it does not switch to night vision mode and it will operate in color mode. Compensate the backlight by brightening any dark areas and darkening any bright areas. It detects motion within the range set by a user.

` You can only set the motion zone at the home position. You can flip/mirror the video image. Set the network speed (low/mid/high).

` If the bandwidth provided by your internet service provider is smaller than the recommended value, then the video might get fuzzy or temporary disconnections or delays in the live video may be caused. A user can directly save videos in their SD card.

` If there is an ongoing event now or overwrite to SD card is not checked, and there is storage space of 10% remaining, you cannot perform manual recording.

` If you move the page or turn off the browser without turning off the manual recording button, it will be saved for a max of 30 seconds and manual recording will be finished. relay mode. Live video is saved as one image. When enabled, you can hear whats happening around the camera.

` Some internet service providers do not support audio outputs in Converts the current image to full screen size.

` The system supports Internet Explorer only.

` If you double-click the screen, the full screen mode is terminated. Click the arrow key, and the screen will move in the arrow's direction. 15 03Monitoring Item o Preset setup p Auto Tracking q Out of Sight r Home s Brightness t Hide/unhide detailed menu A Audio B Add a camera Description and the motion detection by auto tracking is activated. Adds and modifies a preset, and sets the Home/Out of Sight position.

` The preset name should be up to 12 alphanumeric characters with no spaces. Automatically tracks an object moving on the screen.

` When auto tracking is enabled, the audio detection is automatically disabled,

` With auto tracking enabled, if no motion is detected for a certain period of time, the camera automatically moves back to the position where the auto tracking started. When Out of Sight [

Sight position set. When the Home button [

Home position set. You can adjust the brightness of the screen image.

] is clicked, the camera moves to the Out of

] is clicked, the camera moves to the

] icon to unhide or hide detailed setting menu. Click on the [

Adjust the volume of the built-in microphone and speaker of the camera as appropriate. If you set the mic setting to '0', you will not hear the live audio, and it will not be recorded in your SD card. Note that the Two-way audio transfer function is available only with the smart phone application. Click the [

] icon to register an additional camera. wireless network Speed Profile Name Low Speed Network Mid Speed Network High Speed Network Resolution VGA HD(720P) Full HD(1080P) Frame rate 10 fps 15 fps 30 fps Recommended bandwidth 0.7Mbps 1.5Mbps 3.5Mbps 16 English n ` What is relay mode?

If the network condition is unstable, the camera cannot make a normal connection

(P2P), so it will set up a connection in relay mode. In this case, you will see the video for the first seven minutes only. Samsung server then retransmitted to the user's computer. com", go to support page, and refer to Troubleshooting on it.

` Relay mode is added feature where the video from the camera is transmitted to

` If you have trouble connection to the camera, visit "http://www.samsungsmartcam.

` It is recommended to use one browser at one time.

` The Night Vision video produces a different visibility according to the distance between

` The number of available concurrent users for a single camera may vary depending on camera and subject. the speed of your Wi-Fi router. Motion Zone Setting 1) Click the <

> icon. 2) Drag it to the screen to set the detection area. If you want to delete the set area, click on <Delete All>. 3) Click on <ok>. n ` The <Motion Detection> function needs to be activated in order to use the motion zone function.

` You can set up to 3 motion zones. preset setup Setup Basic info

> icon. direction to move to a desired screen. 1) Click the <

2) Click the Move Screen arrow key and adjust the camera in the intended 3) Enter the name of the preset and click <ok>. 4) Select the Home/Out of Sight item and click the Move Screen arrow key and 5) Click <ok>. adjust the camera's direction to move to a desired screen. The position currently shown is saved as a preset. The position currently shown is saved as a Home/Out of Sight. Click <Cancel> to maintain the previous settings. n ` To delete the saved preset, click the <

> icon on the preset list. a b c d e f g h 17 03Monitoring Item a Serial number b Camera password c Camera Name d Firmware Version e Status LED f Flickerless g Image encrypting h Camera default Description You can confirm the serial number. Click the <Modify>, you can change the Camera password. Enter the current camera password, and type a new Camera password. Click the <Modify>, you can change the camera name. You can check the current version and the latest version of your camera S/W. You can turn on/off the LED in your camera.

` The LED will illuminate when the power supply is reconnected. You can reduce the occurrence of screen shaking due to the frequency mismatches with the neighboring lighting.

` If you use the flickerless function outdoors (in a bright environment), image saturation may occur. Encrypts the transmitted image.

` If the Encrypt Image is activated, the image transmission performance may be affected. Press the <Reset> button to initialize all camera settings other than network settings.

` To reset the camera to its factory default settings, press the [RESET]

button on the camera. n ` If you change the camera password, you will be logged out and return to the camera

` Keep the camera password in a safe place as it is used for viewing the live screen of password input page. the camera or for changing the display settings. 18 English Firmware update If the currently used S/W is not of the latest version, update it. If you are using the latest version, then the firmware will not be activated. 1) Click <Firmware>. 2) Click the <

> icon to update the firmware. 3) When the firmware update is finished, the camera will reboot. n ` The duration of the firmware update depends on the size of the firmware file and the network connection speed.

` When executing the firmware update, the camera LED turns purple. J ` Please do not cut off the camera power or Internet connection during a firmware update. The system may be damaged. network Item a AP (Access Point) list b AP (Access Point) password c Hidden SSID Description You will see a list of APs (Access Point) available. Select a desired one from the list of APs (Access Point). You can access the network by entering the password set for the wireless router. For the password, contact your network administrator. Select a different WiFi network, entering its SSID, the type of security that it uses, and the wireless password configured in the router's settings. n ` If you select a non-secured AP (Access Point), you just can access the network without providing a specific password.

` If you cannot connect to the wireless network, check that you entered the wireless

` Please refer to the router manual or contact the router manufacturer if you need more router password correctly. information concerning the router or wireless connection. a b c 19 03Monitoring n ` The time will synchronize with the NTP(Network Time Protocol) server automatically. For this, Internet connection is required.

` You need to set the timezone correctly to obtain the exact time setting.

` The time displayed without Internet connection may not be accurate. Time a b c d fe Item a Time b Time Zone c Display Time d Automatic Time e Daylight Saving Time f Time to show 20 English Description Confirm the camera's time. Select your region. Select the time format displayed in time setting. It sets camera's time automatically. Check this option if you live in a country or region where DST(Daylight Saving Time) is applied. Live screen displays the time. Alarm & notification Camera has ability to send event notifications when motion or audio is detected. a Item Description a Alarm notification You can set motion or audio alerts. Sensitivity level can also be set. The higher the sensitivity, the more accurate motion and audio events can be detected.

` When an event occurs, if you want to send alerts to Gmail, first log

` Click the Detect Motion/Audio checkbox, and the Auto Tracking n ` In the following case, it may fail to derive the proper results for basic events and into your google account. will be disabled. motion detection.

- The object color or brightness is similar to the background.

- Multiple movements continue occurring at random due to a scene change or other reasons.

- A fixed object continues moving in the same position.

- An object hides other objects behind.

- Two or more objects overlap or one object divides in multiple portions.

- A moving object comes close to the camera.

<Gmail> notification The event alarm is sent through Gmail. 1. Select the Google. 2. Enter your Gmail address and password. 3. Select <Use> of Send alarms. 4. Enter your email address to receive the notification e-mail and click <Add>. Now, the receiver full email address will be shown in the List Box. If you want to register more than one email address, you can just repeat the same procedure. 5. Click <Save>.

<Receiver email address>

n ` If your Google email ID/password are saved, only check Send alarms.

` If the email address for the recipient entered is incorrect, event alerts will not be sent.

` Even if you entered a correct google account ID, if the ID/password confirmation pop up window appears, click on <Go to the google page.> and check the google account. 21 03Monitoring push alarm notification For users whose cameras are registered, a push alarm is provided via the Web app and the mobile app. Schedule Alarm Schedule When the user designates a desired day and time, the alarm sends only at the designated time.)

<push notice Receiver iD>

Push alert list shows the list of IDs of users who registered cameras. If [

If SD Card and Alarm is enabled, an alarm generated is stored in the SD card. When an alarm occurs, the web site will send push alerts to each smart phone. generated.

] is disabled, no push alarm is provided, even if a camera alarm is 22 English a b c Item a Only Scheduled Time b Always c Motion time settings Description Alarm function will only operate for the time/day designated by the user. Alarm function always operates. Click and drag or click Day/Time to set the time to activate in hours. Example) When selecting 00, events are generated in a period from 00:00 to 00:59. privacy schedule When the user selects a day and time, the camera will switch to privacy mode at the set time only. Item a b c d Item a Privacy mode b Off c Activation Time Settings Description Privacy mode is activated only at the set time on the set day. Disables the privacy schedule. Click and drag or click the Day/Time to set the time to activate the privacy schedule in hours. Example) When 00 is selected, any privacy schedule in a period from 00:00 to 00:59 is activated. d Select Privacy Mode Turn off the camera Out of sight Description When the camera is in privacy mode, the monitoring and recording functions do not work. The camera turns to the set direction.

` You can use the live monitoring, event detection

` When Out of Sight is enabled, auto tracking is and recording functions. disabled. n ` When you access the live screen and disable the privacy mode temporarily, the privacy

` In a time zone other than what is set for the privacy mode, the camera moves to the schedule is automatically activated at the next hour. home position and all settings work properly. 23 03Monitoring SD card When an event occurs, it is saved in an SD card. a b c d e n ` Turn off the camera power or set it to <Off> before removing the micro SD card. If you fail to do this, the data in the micro SD camera may be damaged.

` Please note that the content of a micro SD card used for other purposes may be

` The following micro SD cards are recommended for this camera. deleted when it is mounted in the camera. Manufacturer : Sandisk, Transcend Class 6 or higher, MLC type

` Micro SD card of max 128GB is supported and a FAT32 file system is supported.

` It is recommended to use the micro SD card after formatting it. Regularly formatting the memory card will help extend its life. Item Description If you set motion/audio, video will be automatically saved in your SD card. a Use the SD card b Continuous Recording Saves the video without being interrupted by events that may occur. c Recording resolution Sets the resolution of the image stored on the SD card. settings If the SD card capacity is insufficient, it will start overwriting the oldest data.

` If the storage space left is below 10% of the total storage space or the overwrite option is turned <Off>, a warning message is displayed at the top of the alarm window. Check the remaining capacity of your SD card and delete all the data. d Overwrite e SD Card Status 24 English Event Alarm You can check the event alarm that occurred. Playback You can play the video recorded in your SD card. b c d a Item a Delete by dates b Delete All c Display Events d Arrange by types Description Delete all the event alarms on the date. Delete all the event alarms for thirty days. Displays the number of events occurred in the 30 day list. Arrange the event list by event types. a b c Item a Type b Date c Play/pause d Search e Refresh f Timeline d e f Description Set the type of recording to search in the search period. Set the search date for the data saved in your SD card. Play and pause video. Perform a search of the recorded video. Update the recorded video displayed on the timeline. Move the timeline to play the video at a desired time.

` If there is an empty space in the timeline, videos will not be played continuously. 25 03Monitoring Information My Account n ` If you want to change the member information, click on <Account>. Select the item

(password, or email address) and enter your information. 26 English Support You can download the Samsung SmartCam mobile app and user guide. 27 03Monitoring appendix 04 Specifications Specifications Product Appearance (Camera) Product Appearance (Bracket) Troubleshooting 28 28 30 30 31 Specifications Specifications Item OS Resolution Max. Framerate Video Compression Format Streaming Capability Angular Field of View (D/V/H) Low Light Performance Pan range Tilt range Preset Auto Tracking WDR Day & Night Night vision Description Linux 1920x1080, 1280x720, 640x360 1920x1080 30FPS H.264 Multiple Streaming (Up to 4 Profiles) 96.1 / 43.4 / 80.9 0.3Lux(Color), 0Lux(Black/White) 350 (-175~175) 100(-25~75) 3ea Off/On HDR True D/N (Auto) IR-LED, 5M 28 English Item Color Dimension (xH) Weight Black (dark gray) 85 x 84 mm 155g Description Item Digital Zoom Flip / Mirror Motion Detection Audio Detection Audio I/O Audio Compression Format Audio Communication Memory Slot Recording & Playback Ethernet Wireless WiFi Direct Security Max. User Access Operating Temperature / Humidity Ingress Protection Input Voltage / Current Power Consumption Indication Description 4x(Mobile) 10x(web) Support Support Support Built-in microphone and speaker G.711 u-law 2-Way Audio (Built-in Microphone & Speaker), Half Duplex SDXC memory slot (up to 128GB) Event recording, Manual recording, Continuous recording, Remote playback

-

Wi-Fi 802.11 b/g/n (Single-band) Support (Push button) HTTPS(SSL) Login Authentication Digest Login Authentication 5 users at Unicast Mode DC 5V, 0C ~ 40C (+32F ~ +104F) / Less than 90% RH Indoor 5V/1.4A Max. 7W 1 LED (Power, Status, Link) 29 04Appendix product Appearance (Camera) product Appearance (Bracket) unit: mm (inch) 30 English Troubleshooting If you encounter a problem with your system, see the table below to solve the problem as quickly and easily as possible. Please follow the instruction below:

Problem I forgot my user ID/

password. Camera is not connected to the wireless hub. After logged in, I failed to register the camera. Action

-

- Move to Log-in page Forgot your ID/Password?, and enter the registered e-mail address to which we will send you the user ID and/or a new password. It can be spammed out depending on the policy of the email server. After logged in, it is advisable to change the temporary password provided. If the camera's wireless internet indication LED goes off too often, then it means that the camera installation location is not optimal for the wireless internet environment, so in this case, locate the camera close to the wireless hub and try to connect again.

- Check the password for the wireless hub and try again.

- Check whether the serial number entered matches the label on the camera.

-

- Check the camera LED to see if it is yellow or light green.

-

Enter the correct password for the camera registered again and try to register the camera again. If you are still unable to register the camera after this, then reset the camera to factory settings and begin again.

(To reset the camera to its factory default settings, press and hold the reset button on the camera for 10 seconds.) Problem The video from the camera is temporarily lost. No sound is output from the video. I forgot my Camera password. I want to change my password and/or email address. Camera will be connected in a relay mode.

-

Action The video from the camera can be delayed according to a network delay. Please check if the camera is installed in a place of proper wireless Internet communications. turned On in your smart phone app.

- Click the Voice icon in the video playback page, or check if the voice is

- Some internet service providers do not support audio outputs in relay mode.

-

- Press and hold the reset button on the camera for over 10 seconds to reset

- After factory initialization, when you access the camera, you can reset the You must create a new camera password. the camera to its factory default settings. password for the camera.

- After logging in, click on the <Account>. Select the item (password, or email address) and enter your information.

- Check the UPnP setting of the router.

- Using a network upload speed of 700Kbps or higher is recommended.

- Depending on the policy of your service provider, you can access in relay mode. 31 04Appendix Samsung cares for the environment at all product manufacturing stages, and is taking measures to provide customers with more environmentally friendly products. The Eco mark represents Samsung devotion to creating environmentally friendly products, and indicates that the product satisfies the EU RoHS Directive. Correct Disposal of This Product

(Waste Electrical & Electronic Equipment)

(Applicable in the European Union and other European countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. SALES NETWORK HEAD OFFICE 6, Pangyo-ro 319beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do, 463-400 Rep. of KOREA Tel : +82-70-7147-8753, 8764 Fax : +82-31-8018-3740 www.samsungsecurity.com SAMSUNG TECHWIN AMERICA Inc. 100 Challenger Rd. Suite 700 Ridgefield Park, NJ 07660 Customer support : +1-877-349-3149 www.samsungsv.com SAMSUNG TECHWIN EUROPE LTD. Samsung House, 1000 Hillswood Drive, Hillswood Business Park Chertsey, Surrey, UNITED KINGDOM KT16 OPS Customer support : 00800-8010-8022 www.samsungsecurehome.eu