IGK3 Keybox User manual

Installers &

User guide Keybox 1 Version 0.1 08/19 Welcome!

This guide will get you up and running with your igloohome Keybox In the meantime, you should follow igloohome on Facebook and Youtube!

Like us on Facebook Visit our Youtube As our igloohome app is frequently updated, there may be changes to this manual. Please refer to our website igloohome.co/support for the latest version of the manual. Table of Contents Whats Included Specifications Features Preparing the Lock App Onboarding Unlocking Locking Lock Installation Lock Behaviour Managing Access in App USB-C Jumpstart Audio and LED Indicators Troubleshoot 4 5 6 8 9 10 11 12 14 16 17 18 19 Whats Included Keybox 3 Slim Shackle Mounting Seal Rings x2 Screwdriver Mounting Screws x2 Screws Anchors x2 4 Specifications Model Battery Type Battery Life Emergency Power Operation Temp IP Rating Body Material Shackle Material Weight Unlock Mechanism IGK3 4 x AAA Alkaline Batteries Up to 12 months USB-C Jumpstart

-20C to 50C IP65 Zinc Alloy, Aluminium Alloy, Acrylic Hardened Steel, Rubber Net: 1kg, Gross: 1.3kg Bluetooth, PIN code Front 30 mm Front (Opened) Storage Depth : 27 mm m m 3 3 m m 6 6 1 108 mm m m 6 6 8

. 114 mm Thickness: 53mm

* DO NOT USE: Heavy Duty, Eveready, GP, or rechargeable batteries. Duracell & Energizer alkaline batteries recommended. Please note that using better batteries will improve the performance and lifespan of the lock. 5 Features PIN / Bluetooth Unlock Master PIN Code The igloohome Keybox 3 unlocks with a permanent Master PIN Code. Bluetooth Master Key The igloohome Keybox 3 unlocks with Bluetooth via the app. User PIN Code igloohome mobile app can The generate multiple types of User Pin codes, e.g. One-Time, Permanent &

Duration. Bluetooth Guest Key The igloohome mobile app can generate and share Bluetooth keys based on duration with guests to unlock the Keybox 3. Battery Battery Life The Keybox 3 can last up to 12 months with 4 AAA Alkaline battery. Emergency Jump Start If battery power is drained, connect a USB-A to USB-C cable to a power bank then plug it onto the USB-C jumpstart port on the keybox to provide emergency power. Low Battery Indicator The Status Indicator shows red light when battery level is 20% and below, followed by a sound alert when the keypad is woken up. The battery level can also be monitored on the app and is updated during Bluetooth Unlock. 6 Features Security Keypad Security Lockout Lock will dissallow any PIN entries and sound an alarm when there is a number of incorrect PIN attempt. User can configure number of incorrect attempts trigger timeout. to Auto Relock The Keybox 3 relocks automatically when product is closed. User can deactivate auto-relock function if they prefer manual relock. Masking Security Code A total of 16 digits including the masking digits can be entered to prevent the PIN code from being exposed. Weather Resistant The Keybox 3 is able to withstand weather conditions with protection against dust and water (IP66). 7 Quick Start Guide Loosen the 2 screws and remove battery cover Insert AAA Batteries Battery Cover Secure battery cover tightly with 4 screws 8 App Onboarding Test Factory PIN Unlock In the factory mode (before pairing), the PIN to unlock the lock is 1 2 3 4 5 6 7 8 9 0 2 3 Register as a Lock User a) Download igloohome from the App Store / Play Store b) Create an account and login Pairing a) Select [Add new igloohome lock]

Note: For existing users with other paired locks, go to [Configuration], select [Add Locks] and follow the instructions. 4 Setting Master PIN Code Before proceeding, turn on your Bluetooth and ensure that you are within Bluetooth range of the lock. Go to [Access] and customize your [Master PIN] by editing it. 9 Unlocking Bluetooth Unlock 1. Open your igloohome app 2. Tap on the Bluetooth Unlock button 3. The status indicator will flash green twice with 4 short ascending tone once unlocked. Home Keybox 3 PIN Code 1. Press any button on the keypad to wake device up 2. Key in a valid PIN code (with or without masking pins) followed by the Unlock Icon 3. The status indicator will flash green twice with 4 short ascending tone once unlocked. a b 10 Locking a Auto Relock Simple close the keybox in place and Status Indicator will show green with a long beep. b Manual Relock Press and hold the Unlock icon on the bottom right of the keypad for 2 seconds until the status indicator will show green with a long beep. Note: Used when Auto Relock is Off 11 Lock Installation a Secure Keybox on a handle or knob 1. Unlock the keybox 2. Push the shackle release to the right 3. Pull out the shackle 4. Secure on a handle or knob 5. Insert back the shackle Shackle Release For door handles, use Regular Shackle For door knobs, use Slim Shackle 12 b Mount on a surface 1. Unlock the keybox 2. Drill holes on a wall 3. Hammer the screw anchors into the holes 4. Mount the Keybox 3 on the wall with the mounting seal rings and 2 screws Mounting Seal Rings Push Out Rubber 13 Lock Behaviour Note: User is able to Enable and Disable Keypad Security Lockout via Bluetooth. Keypad Security Lockout Triggered by 5 consecutive PIN Code attempts by default

(Configurable via Bluetooth) After 1 / 5 / 10 Minutes or Master / Guest Bluetooth Unlock Single flash White LED on keypad and Red LED on status indicator when keypad is triggered. Please refer to table below. Disable By Behaviour Duration 14 Lock Behaviour Note: User is able to Enable and Disable Keypad Security Lockout via Bluetooth. Triggered Security Alarm Keypad Lockout 1st Time 2nd Time 3rd and Consecutive Time 30 Sec 60 Sec 90 Sec 1 Min 5 Min 10 Min 15 Managing Access in App Creating PIN codes PIN codes can be generated on the app under [Access], press [New Key] and choose either One-Time, Permanent or Duration PIN. Pin codes will expire if its not use within its activation period. Refer to the table below. PIN Type Permanent PIN One-Time PIN Duration PIN Use PIN within*

24 hrs of generation 24hrs of generation 24hrs from the start time Note: Duration PIN code end times can be customised within a 28-day timeframe. Past this timeframe, the end time will automatically be configured to the start time. 2 Bluetooth Guest Key Bluetooth Guest Key can be shared with other users for mobile access. It allows your guests to unlock the igloohome smart lock via Bluetooth. There are 3 steps to using a Shared Bluetooth Key 1. 2. 3. Notes:

Under [Access], press [New Key] and choose [Bluetooth Key] under

[Access Type]. Proceed to share the key after it is created. Guest receives the Bluetooth Key by one of these methods:

Clicking the URL given and follow the instructions. Claiming Bluetooth Key under [Configuration]. Guest can now use the Bluetooth Key under the Guest Bluetooth Key Section whenever he/she is within range of the lock. The owner can revoke the Bluetooth Key in App. Bluetooth Key must be accepted within 1 hour generation before it expires. 16 USB-C Jumstart USB-C Jumpstart Feature USB-C Jumpstart Feature 1. Connect the USB-A to USB-C cable to a power bank then plug it 1. Connect the USB-A to USB-C cable to a power bank then plug it onto the USB-C jumpstart port on the keybox. onto the USB-C jumpstart port on the keybox. 2. While the USB-A to USB-C cable is connected to the power bank, 2. While the USB-A to USB-C cable is connected to the power bank, key in PIN code on the keypad followed by key in PIN code on the keypad followed by to unlock. to unlock. 17 Audio and LED indications Actions Indications Bluetooth Connection Status indicator flashes Blue Successfully Unlocked Ascending 4 fast tones after unlocked and flash Green LED 2 times Successfully Locked 1 long beep after Padlock is locked and Green LED for 2 seconds Incorrect PIN 4 short beeps and flash Red 2 times Deleted PIN 3 sets of 4 short beeps and flash Red 2 times Obstruction Alarm 6 sets of 4 short beeps Security Lockout Alarm Security Lockout Deactivated Low Battery Alert Low - High siren for 30 / 60 / 90 seconds 2 long beeps Descending 3 fast tones when keypad is woken up and breathing Red LED Hard Reset / Unpair Descending 4 slow tones Power Start Up 2 slow beeps then 2 quick beeps 18 FCCWarningStatement Changesormodificationsnotexpresslyapprovedbythepartyresponsiblefor compliancecouldvoidtheusersauthoritytooperatetheequipment.This equipmenthasbeentestedandfoundtocomplywiththelimitsforaClassB digitaldevice,pursuanttoPart15oftheFCCRules.Theselimitsaredesigned toprovidereasonableprotectionagainstharmfulinterferenceina residentialinstallation. This equipment generates uses and can radiate radio frequency energy and, if not installedandusedinaccordancewith the instructions,maycauseharmfulinterferencetoradiocommunications. However,thereisnoguaranteethatinterferencewillnotoccurinaparticular installation.Ifthisequipmentdoescauseharmfulinterferencetoradioor televisionreception,whichcanbedeterminedbyturningtheequipmentoff andon,theuserisencouragedtotrytocorrecttheinterferencebyoneor moreofthefollowingmeasures:

Reorientorrelocatethereceivingantenna. Increasetheseparationbetweentheequipmentandreceiver. Connecttheequipmentintoanoutletonacircuitdifferentfromthatto whichthereceiverisconnected. Consultthedealeroranexperiencedradio/TVtechnicianforhelp. Thisdevicecomplieswithpart15oftheFCCRules.Operationissubjectto thefollowing twoconditions:(1)Thisdevicemaynotcauseharmfulinterference,and

(2) this device must accept any interference received, including interference that may cause undesiredoperation. 19 For enquiries go to:

20 igloohome.co/support