AC810S Mobile Hotspot User manual

Welcome!

Thank you for choosing Sprint. This booklet helps you get started with Sprint and your new NETGEAR Chim Chim Mobile Hotspot. ReadyNow For more help in getting up and running with your new device, take advantage of exclusive Ready Now resources at sprint.com/readynow. Visit sprint.com/support for ongoing support and resources. There, youll find user guides, tutorials, and more to help you get the most out of your device. Get Started FPO Device Image NETGEAR Chim Chim Mobile Hotspot Your NETGEAR Chim Chim Activate Your Hotspot Set Up Your Hotspot Hotspot LCD Screen Connect to Your Hotspot Power/Wake device button LCD screen Before turning on your Hotspot:

S print 100 %

10 SprintWiFiXXX 39028176 1.25 of 5 GB left Home button Back button External antenna port micro-USB charging port External antenna port Whats in the Box Battery Get Started Guide

(This guide) Battery Cover USB Cable If you purchased your Hotspot at a Sprint Store, it is probably activated and ready to use. If you received your Hotspot in the mail, and it is for a new Sprint account or a new line of service, your Hotspot is designed to activate automatically when you first turn it on. To confirm your activation, launch a Web browser from a device connected to your Hotspot. If you received your Hotspot in the mail and it is going to be activated on an existing number (youre swapping devices), go to sprint.com/activate and follow the instructions. When you have finished, launch a Web browser from a device connected to your Hotspot to confirm your activation. If your Hotspot is still not activated, visit sprint.com/support for assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727. Connect a Device to Your Hotspot via Wi-Fi 1. Turn on your Hotspot and your Wi-Fi-enabled device. 2. Open the Wi-Fi application or controls on the computer or Wi-Fi-enabled device that you want to connect to your Hotspot. 3. Find your Hotspots Wi-Fi name and enter your password to connect to the Internet. Note: Your Wi-Fi name (SSID) and password appear on the Hotspot LCD display. Insert the Battery 1. Remove the back cover using the thumb catch on the corner of the hotspot. 2. Align the batterys contacts with those inside the battery compartment and gently press down until the battery is seated. 3. Replace the back cover. Note: Your Hotspot comes with a micro-SIM card preinstalled. Do not remove the micro-SIM card. Charge the Battery 1. Insert the USB cable into the charging adapter. 2. Insert the small end of the USB cable into the micro-USB charging port at the bottom of the hotspot. 3. Plug the charging adapter into a standard AC power outlet. Get Ready 1. Make sure you are in an area covered by the Sprint network (not roaming). 2. Make sure the device you are trying to connect to your Hotspot has its Wi-Fi (wireless network connection) mode turned on. 3. Make sure your Hotspot is set up on your Sprint account. (Sign on to your account at sprint.com/mysprint to verify.) Power Up the Hotspot To turn your Hotspot on or off, press and hold the Power Button on the top of the device for at least two seconds. Main Screens Your Hotspot uses touch screen navigation to choose between Wi-Fi, Jump Boost, and Settings menus. You can also navigate through menus by selecting Home [icon] and Back [icon] to the right of the Hotspot LCD display. You can view basic settings and alerts on the LCD screen:

Signal strength/Battery status Data Usage Wi-Fi Name Wi-Fi Password Wi-Fi Options Jump Boost Settings Sprint 100%

10 SprintWiFiXXX 39028176 1.25 of 5 GB left The services described in this guide may require a subscription to a service plan and/or may incur additional charges. Not all services will work on all devices. See sprint.com/coverage for more details. Important Privacy Message. This device is capable of determining its/your geographical location. For some applications and services you select, a device must be turned on and set to allow collection of location information in order to function. Please be advised that if you use a third-party application, the application may collect your personal information or require Sprint to disclose your customer information, including location information (when applicable), to the application provider or some other third party. Sprints policies do not apply to these third-party applications. Please carefully review the applications terms of use and/or the application providers policies for more information about how the application will collect, access, use or disclose your information before using a third-party application. Terms of use and other policies usually are available on the application providers website. 2015 Sprint. Sprint and the Sprint logo are trademarks of Sprint. OEM Trademark Statement text here. Other marks are property of their respective owners. Screen images simulated. Appearance of device may vary. XXXXXXXXXXXXXX Printed in XXXXXX Note: Available applications and services are subject to change at any time. Charging Adapter Hotspot Manager Wi-Fi Settings Jump Boost Hotspot Settings Network Settings Reset Your Hotspot Manage Your Account Additional Support Access, monitor, and customize your device settings using the Hotspot Manager. Log In to the Hotspot Manager 1. Open a browser on a computer connected to your Hotspot. 2. Navigate to http://myhotspot. 3. Enter your password and click Sign In. Youll be taken to the Hotspot Manager home page. Note: The default Admin password for logging in to the Mobile Hotspot Manager is password. It is recommended that you change the password as soon as possible. View devices that are connected to your Hotspots Main or Guest Wi-Fi networks and configure access permissions. Set Up a Guest Network 1. Log in to the Hotspot Manager. 2. Click Wi-Fi > Connect to choose a Wi-Fi profile. 3. Select Guest Wi-Fi and click Submit. 4. Scroll down to adjust additional Wi-Fi Network Settings and Wi-Fi Options. Block Device 1. Log in to the Hotspot Manager. 2. Under the Connected Devices section on the Hotspot Manager home screen, select the name of the connected device. 3. Under the Device Details tab, select Block Device to prevent the device from connecting to your Hotspots Wi-Fi. If your connected device is low or out of battery, you can power it using your Hotspot. 1. Connect the Jump Boost cable to the Hotspots charging port. 2. Connect your smartphones charging cable to the Jump Boost connector. Configure your Hotspots Wi-Fi, Mobile Network, Device, and Advanced Router settings. Configure Device Settings 1. Log in to the Hotspot Manager. 2. Click Settings > General > Device and use the drop down menu to configure the following:

Device: Change your Hotspots Language, Screen, and Screen timeout. Software and Reset: View and update software for your Hotspot. System Logs: Enable and view your Hotspots system logs. Adjust your Hotspots Mobile Settings, APN, SIM Security, and Status Details. Configure Network Settings 1. Log in to the Hotspot Manager. 2. Click Settings > Network and use the drop down menu to configure the following:

Preferences: Change your Hotspots network and roaming mode. APN: View and edit APN settings. SIM Security: Enable a PIN lock for the SIM card. Status Details: View and save Hotspot status information. 3. Connect your smartphone to the charging cable. 4. Choose how long you want to enable the boost for

(the timer starts immediately after you click one of the following options):

30 minutes boost 60 minutes boost 90 minutes boost In some cases, you may want or need to clear your account information to use your device with another account, reset most settings (except for your account and network activation), or reset your device to its factory default settings. You can clear these settings from the Hotspot Manager. Reset Settings Only 1. Log in to the Hotspot Manager. 2. Click Settings > General > Software and Reset. 3. Under Settings Reset, click Reset and when the prompt appears, select Begin Reset to reset your Hotspots display, Wi-Fi, and router settings. Reset Device to Factory Defaults 1. Log in to the Hotspot Manager. 2. Click Settings > General > Software and Reset. 3. Under Factory Reset, click Reset and enter your Hotspots MSL code. 4. Click Submit. Online: sprint.com/mysprint Make a payment, see your bills, enroll in online billing. Check data usage and account balance. See or modify the details of your Sprint service plan. Get detailed instructions and download content. Customer Service Sprint Customer Service:

Dial 1-888-211-4727 Business Customer Service:

Dial 1-888-788-4727 Help User Guide View the comprehensive User Guide online at sprint.com/support. Updates The first time you connect your Mobile Hotspot, from your Web browser go to the devices home page by entering http://myhotspot. Click Settings, click the Software and Reset tab, and then, under Software Update, click Check for Update. Web Go to sprint.com/support to access troubleshooting and other resources. For software updates, go to sprint.com/downloads. From the Mobile Hotspot home page on your computer, click Support. Its All Connected Sprint is committed to your world, and we work hard to make sure its taken care of. Your guides and packaging are 100% recyclable, printed with vegetable inks, and are made with a minimum of XX% recycled paper. We even make it easy (and rewarding) to recycle your old device visit sprint.com/buyback for more info. Check us out at sprint.com/goodworks to find out more.