A020WA WIFI Mesh Users Manual

 

7368 ISAM CPE A-020W-A Product Guide 7368 Intelligent Services Access Manager CPE A-020W-A WiFi 7368 ISAM CPE A-020W-A Product Guide 3FE-47511-AAAA-TCZZA Issue: 01 Nokia Proprietary and confidential Use pursuant to applicable agreements 7368 ISAM CPE A-020W-A Product Guide Nokia is a registered trademark of Nokia Corporation. Other products and company names mentioned herein may be trademarks or tradenames of their respective owners. The information presented is subject to change without notice. No responsibility is assumed for inaccuracies contained herein. 2018 Nokia. Contains proprietary/trade secret information which is the property of Nokia and must not be made available to, or copied or used by anyone outside Nokia without its written authorization. Not to be used or disclosed except in accordance with applicable agreements. 2 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Preface 1 Preface This preface provides general information about the documentation set for CPEs. 1.1 Scope This documentation set provides information about safety, features and functionality, ordering, hardware installation and maintenance, and software installation procedures for the current release. 1.2 Audience This documentation set is intended for planners, administrators, operators, and maintenance personnel involved in installing, upgrading, or maintaining the CPEs. 1.3 Required knowledge The reader must be familiar with general telecommunications principles. 1.4 Acronyms and initialisms The expansions and optional descriptions of most acronyms and initialisms appear in the glossary (3FE-47157-AAAA-TCZZA). 1.5 Assistance and ordering phone numbers Nokia provides global technical support through regional call centers. Phone numbers for the regional call centers are available at the following URL:

http://support.alcatel-lucent.com. If this link does not work, copy and paste it directly into your web browser. For ordering information, contact your Nokia sales representative. Issue: 01 3FE-47511-AAAA-TCZZA 9 Preface 7368 ISAM CPE A-020W-A Product Guide 1.6 Nokia quality processes Nokias CPE quality practices are in compliance with TL 9000 requirements. These requirements are documented in the Fixed Networks Quality Manual 3FQ-30146-6000-QRZZA. The quality practices adequately ensure that technical requirements and customer end-point requirements are met. The customer or its representatives may be allowed to perform on-site quality surveillance audits, as agreed upon during contract negotiations 1.7 Safety information For safety information, see the appropriate safety guidelines chapter. 1.8 Documents Documents are available using ALED or OLCS. Procedure 1 To download a ZIP file package of the customer documentation 1 2 3 4 5 6 Navigate to http://support.alcatel-lucent.com and enter your user name and password. If you are a new user and require access to this service, please contact your Nokia sales representative. From the Technical Content for drop-down menu, choose the product. Click on Downloads: Electronic Delivery. Choose Documentation from the drop-down menu and click Next. Select the image from the drop-down menu and click Next. Follow the on-screen directions to download the file. 10 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Preface Procedure 2 To access individual documents Individual PDFs of customer documents are also accessible through the Nokia Customer Support website. 1 2 3 4 Navigate to http://support.alcatel-lucent.com and enter your user name and password. If you are a new user and require access to this service, please contact your Nokia sales representative. From the Technical Content for drop-down menu, choose the product. Click on Manuals and Guides to display a list of customer documents by title and part number. You can filter this list using the Release drop-down menu. Click on the PDF to open or save the file. 1.9 Special information The following are examples of how special information is presented in this document. Danger Danger indicates that the described activity or situation may result in serious personal injury or death; for example, high voltage or electric shock hazards. Warning Warning indicates that the described activity or situation may, or will, cause equipment damage or serious performance problems. Caution Caution indicates that the described activity or situation may, or will, cause service interruption. Note A note provides information that is, or may be, of special interest. Issue: 01 3FE-47511-AAAA-TCZZA 11 Preface 7368 ISAM CPE A-020W-A Product Guide 1.9.1 Procedures with options or substeps When there are options in a procedure, they are identified by letters. When there are required substeps in a procedure, they are identified by roman numerals. Procedure 3 Example of options in a procedure At step 1, you can choose option a or b. At step 2, you must do what the step indicates. 1 This step offers two options. You must choose one of the following:

a b This is one option. This is another option. 2 You must perform this step. Procedure 4 Example of required substeps in a procedure At step 1, you must perform a series of substeps within a step. At step 2, you must do what the step indicates. 1 This step has a series of substeps that you must perform to complete the step. You must perform the following substeps:

i ii iii This is the first substep. This is the second substep. This is the third substep. 2 You must perform this step. 12 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Preface 1.10 Multiple PDF document search You can use Adobe Reader Release 6.0 and later to search multiple PDF files for a common term. Adobe Reader displays the results in a single display panel. The results are grouped by PDF file, and you can expand the entry for each file. Note The PDF files in which you search must be in the same folder. Procedure 5 To search multiple PDF files for a common term 1 2 3 4 5 6 Open Adobe Acrobat Reader. Choose EditSearch from the Acrobat Reader main menu. The Search PDF panel appears. Enter the search criteria. Click on the All PDF Documents In radio button. Select the folder in which to search using the drop-down menu. Click on the Search button. Acrobat Reader displays the search results. You can expand the entries for each document by clicking on the + symbol. Issue: 01 3FE-47511-AAAA-TCZZA 13 Preface 7368 ISAM CPE A-020W-A Product Guide 14 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Table of contents 1 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 1.9 1.9.1 1.10 2 2.1 2.1.1 2.1.2 2.2 2.2.1 2.2.2 2.2.3 2.2.4 2.2.5 2.3 2.3.1 2.3.2 3 3.1 3.1.1 3.1.2 3.2 3.2.1 3.2.2 3.2.3 3.2.4 3.2.5 3.2.6 3.3 3.3.1 3.3.2 4 4.1 4.1.1 4.1.2 4.1.3 Preface.............................................................................................9 Scope ..........................................................................................................9 Audience......................................................................................................9 Required knowledge....................................................................................9 Acronyms and initialisms.............................................................................9 Assistance and ordering phone numbers....................................................9 Nokia quality processes.............................................................................10 Safety information......................................................................................10 Documents ................................................................................................10 Special information....................................................................................11 Procedures with options or substeps.........................................................12 Multiple PDF document search .................................................................13 ANSI safety guidelines ...................................................................9 Safety instructions .......................................................................................9 Safety instruction boxes in customer documentation ..................................9 Safety-related labels..................................................................................10 Safety standards compliance ....................................................................11 Responsible party......................................................................................11 Energy-related products standby and off modes compliance....................12 FCC statement ..........................................................................................12 FCC Radiation Exposure Statement .........................................................13 Resistibility requirements compliance .......................................................13 Electrical safety guidelines ........................................................................13 Power supplies ..........................................................................................14 Cabling ......................................................................................................14 ETSI safety guidelines..................................................................15 Safety instructions .....................................................................................15 Safety instruction boxes ............................................................................15 Safety-related labels..................................................................................16 Safety standards compliance ....................................................................17 Responsible party......................................................................................17 Energy-related products standby and off modes compliance....................18 EMC and RED compliance........................................................................18 Equipment safety standard compliance.....................................................18 Environmental standard compliance .........................................................19 Resistibility requirements compliance .......................................................19 Electrical safety guidelines ........................................................................19 Power supplies ..........................................................................................19 Cabling ......................................................................................................19 ETSI environmental guidelines ...................................................21 Environmental requirements......................................................................21 Transportation ...........................................................................................21 EU RoHS...................................................................................................21 End-of-life collection and treatment...........................................................22 Issue: 01 3FE-47511-AAAA-TCZZA 3 7368 ISAM CPE A-020W-A Product Guide A-020W-A unit data sheet ............................................................23 A-020W-A part numbers and identification................................................23 A-020W-A general description...................................................................24 TR-069 object support for WiFi parameters ..............................................26 Independent TR69 session with SaaS ......................................................26 TR69 authentication using TLS and CA certificates..................................26 A-020W-A software and installation feature support .................................27 A-020W-A interfaces and interface capacity .............................................27 A-020W-A connections and components ..................................................27 A-020W-A LEDs ........................................................................................28 A-020W-A detailed specifications..............................................................30 A-020W-A functional blocks ......................................................................30 A-020W-A standards compliance..............................................................31 A-020W-A special considerations..............................................................31 WiFi service...............................................................................................32 WiFi standards and certifications...............................................................32 WiFi GUI features......................................................................................32 A-020W-A considerations and limitations..................................................32 Install a A-020W-A ........................................................................33 Purpose .....................................................................................................33 General......................................................................................................33 Prerequisites..............................................................................................33 Recommended tools..................................................................................33 Safety information......................................................................................34 Procedure..................................................................................................35 Replace a A-020W-A .....................................................................37 Purpose .....................................................................................................37 General......................................................................................................37 Prerequisites..............................................................................................37 Recommended tools..................................................................................37 Safety information......................................................................................38 Procedure..................................................................................................39 Configure a A-020W-A..................................................................41 GUI configuration.......................................................................................41 Login..........................................................................................................41 Device and connection status....................................................................42 Network configuration................................................................................53 Security configuration................................................................................71 Application configuration ...........................................................................82 Maintenance..............................................................................................88 RG troubleshooting counters.....................................................................98 5 5.1 5.2 5.2.1 5.2.2 5.2.3 5.3 5.4 5.4.1 5.5 5.6 5.7 5.8 5.9 5.9.1 5.9.1.1 5.9.1.2 5.9.2 6 6.1 6.2 6.3 6.4 6.5 6.6 7 7.1 7.2 7.3 7.4 7.5 7.6 8 8.1 8.1.1 8.1.2 8.1.3 8.1.4 8.1.5 8.1.6 8.1.7 4 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide List of figures 2 Figure 1 3 Figure 2 4 Figure 3 5 Figure 4 Figure 5 Figure 6 Figure 7 6 Figure 8 7 Figure 9 8 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Figure 15 Figure 16 Figure 17 Figure 18 Figure 19 Figure 20 Figure 21 Figure 22 Figure 23 Figure 24 Figure 25 Figure 26 Figure 27 Figure 28 Figure 29 Figure 30 Figure 31 Figure 32 Figure 33 Figure 34 Figure 35 ANSI safety guidelines ...................................................................9 A-020W-A sample safety label ..................................................................11 ETSI safety guidelines..................................................................15 A-020W-A sample safety label ..................................................................17 ETSI environmental guidelines ...................................................21 Recycling/take back/disposal of product symbol.......................................22 A-020W-A unit data sheet ............................................................23 A-020W-A CPE..........................................................................................25 A-020W-A physical connections................................................................28 A-020W-A LEDs ........................................................................................29 Single-residence WiFi CPE with Gigabit Ethernet.....................................31 Install a A-020W-A ........................................................................33 A-020W-A connections..............................................................................35 Replace a A-020W-A .....................................................................37 A-020W-A connections..............................................................................39 Configure a A-020W-A..................................................................41 Web login window......................................................................................42 Device Information window........................................................................43 LAN status window....................................................................................45 WAN Status window..................................................................................47 WAN Status IPv6 window..........................................................................49 Home Networking information window ......................................................51 Statistics window (LAN port statistics shown) ...........................................53 LAN settings window .................................................................................54 LAN IPv6 network window.........................................................................56 WAN window .............................................................................................58 WAN DHCP window..................................................................................59 Wireless (2.4GHz) network window...........................................................61 Wireless (5GHz) network window..............................................................63 Wireless Schedule window........................................................................65 DNS network window ................................................................................66 TR-069 network window............................................................................68 QoS Config window (L2)............................................................................69 QoS Config window (L3)............................................................................70 Firewall window .........................................................................................72 MAC filter window......................................................................................74 IP filter window ..........................................................................................76 URL Filter window .....................................................................................77 Parental Control window............................................................................78 DMZ and ALG window...............................................................................80 Access Control window .............................................................................81 Port forwarding window .............................................................................83 Issue: 01 3FE-47511-AAAA-TCZZA 5 7368 ISAM CPE A-020W-A Product Guide Figure 36 Figure 37 Figure 38 Figure 39 Figure 40 Figure 41 Figure 42 Figure 43 Figure 44 Figure 45 Figure 46 Figure 47 Figure 48 Port Triggering window..............................................................................84 DDNS window ...........................................................................................86 NTP window ..............................................................................................87 UPnP and DLNA window...........................................................................88 Password window......................................................................................90 Device Management window.....................................................................91 Backup and Restore window.....................................................................92 Firmware Upgrade window........................................................................93 Reboot Device window..............................................................................94 Factory Default window .............................................................................95 Diagnostics window...................................................................................96 Log window................................................................................................97 RG Troubleshooting Counters window......................................................99 6 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide List of tables 2 Table 1 Table 2 3 Table 3 Table 4 5 Table 5 Table 6 Table 7 Table 8 Table 9 Table 10 Table 11 8 Table 12 Table 13 Table 14 Table 15 Table 16 Table 17 Table 18 Table 19 Table 20 Table 21 Table 22 Table 23 Table 24 Table 25 Table 26 Table 27 Table 28 Table 29 Table 30 Table 31 Table 32 Table 33 Table 34 Table 35 Table 36 Table 37 Table 38 ANSI safety guidelines ...................................................................9 Safety labels..............................................................................................10 Responsible party contact information ......................................................11 ETSI safety guidelines..................................................................15 Safety labels..............................................................................................16 Responsible party contact information ......................................................17 A-020W-A unit data sheet ............................................................23 Identification of A-020W-A.........................................................................23 A-020W-A interface connection capacity...................................................27 A-020W-A physical connections................................................................28 A-020W-A LEDs ........................................................................................29 A-020W-A physical specifications .............................................................30 A-020W-A power consumption specifications ...........................................30 A-020W-A environmental specifications....................................................30 Configure a A-020W-A..................................................................41 Device Information parameters .................................................................43 LAN status parameters..............................................................................46 WAN Status parameters............................................................................47 WAN status IPv6 parameters ....................................................................49 Home Networking parameters...................................................................51 LAN parameters ........................................................................................54 LAN IPv6 network parameters...................................................................56 WAN parameters.......................................................................................58 WAN DHCP parameters............................................................................60 Wireless 2.4GHz network parameters.......................................................61 Wireless 5GHz network parameters..........................................................64 DNS network parameters ..........................................................................67 TR-069 network parameters......................................................................68 QoS Config parameters.............................................................................71 Firewall parameters...................................................................................73 MAC filter parameters................................................................................75 IP filter parameters ....................................................................................76 URL Filter parameters ...............................................................................78 Parental control parameters ......................................................................79 DMZ and ALG parameters ........................................................................80 Access control parameters........................................................................82 Port forwarding parameters.......................................................................83 Port triggering parameters.........................................................................84 DDNS parameters .....................................................................................86 Password parameters................................................................................90 Device Management parameters ..............................................................91 RG Troubleshooting Counters parameters................................................99 Issue: 01 3FE-47511-AAAA-TCZZA 7 7368 ISAM CPE A-020W-A Product Guide 8 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide ANSI safety guidelines 2 ANSI safety guidelines This chapter provides information about the mandatory regulations that govern the installation and operation of A-020W-A CPE equipment in the North American or ANSI market. 2.1 Safety instructions This section describes the safety instructions that are provided in the customer documentation and on the equipment. 2.1.1 Safety instruction boxes in customer documentation The safety instruction boxes are provided in the customer documentation. Observe the instructions to meet safety requirements. The following is an example of the Danger box. Danger Possibility of personal injury. The Danger box indicates that the described activity or situation may pose a threat to personal safety. It calls attention to a situation or procedure which, if not correctly performed or adhered to, may result in death or serious physical harm. Do not proceed beyond a Danger box until the indicated conditions are fully understood and met. The following is an example of the Warning box. Warning 1 Possibility of equipment damage. Warning 2 Possibility of data loss. The Warning box indicates that the described activity or situation may, or will, cause equipment damage, loss of data, or serious performance problems. It identifies a possible equipment-damaging situation or provides essential information to avoid the degradation of system operations or data. Do not proceed beyond a warning until the indicated conditions are fully understood and met. Issue: 01 3FE-47511-AAAA-TCZZA 9 ANSI safety guidelines 7368 ISAM CPE A-020W-A Product Guide The following is an example of the Caution box. Caution 1 Possibility of service interruption. Caution 2 Service interruption. The Caution box indicates that the described activity or situation may, or will, cause service interruption. Do not proceed beyond a caution until the indicated conditions are fully understood and met. The following is an example of the Note box. Note Information of special interest. The Note box provides information that assists the personnel working with A-020W-A CPE equipment. It does not provide safety-related instructions. 2.1.2 Safety-related labels The A-020W-A CPE equipment is labeled with specific safety compliance information and instructions that are related to a variant of the A-020W-A. Observe the instructions on the safety labels. Table 1 provides examples of the text in the various A-020W-A CPE safety labels. Table 1 Safety labels Label text ETL compliance ESD warning Description Communication service equipment US listed. Caution: This assembly contains electrostatic sensitive device. FCC standards compliance Tested to comply with FCC standards for home or office use. Figure 1 shows a sample safety label for the A-020W-A CPE, located on the base of the unit. 10 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide ANSI safety guidelines Figure 1 A-020W-A sample safety label 2.2 Safety standards compliance This section describes the A-020W-A CPE compliance with North American safety standards. The A-020W-A is compliant with CE, FCC, CB and ETL requirements. Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 2.2.1 Responsible party Table 2 lists the party in the US responsible for this device. Table 2 Responsible party contact information Legal Company name Nokia USA Inc. Address Phone, Fax 2301 SUGAR BUSH RD. STE 300, RALEIGH, NC 27612

+1 866 582-3688 Issue: 01 3FE-47511-AAAA-TCZZA 11 ANSI safety guidelines 7368 ISAM CPE A-020W-A Product Guide 2.2.2 Energy-related products standby and off modes compliance Hereby, Nokia declares that the A-020W-A CPE devices are in compliance with the essential requirements and other relevant provisions of Directive 2009/125/EC together with Commission Regulation (EC) No 1275/2008 and Commission Regulation (EC) No 801/2013. The A-020W-A CPE devices qualify as high network availability (HiNA) equipment. Since the main purpose of A-020W-A devices is to provide network functionality with HiNA 7 days /24 hours, the modes Off/Standby, Power Management, and Networked Standby are inappropriate. For information about the type and number of network ports, see A-020W-A interfaces and interface capacity in chapter 5. For information about power consumption, see A-020W-A detailed specifications in chapter 5. 2.2.3 FCC statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which the Increase the separation between the equipment and receiver. receiver is connected. Consult the dealer or an experienced radio/TV technician for help. 12 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide ANSI safety guidelines 2.2.4 FCC Radiation Exposure Statement This device complies with FCC radiation exposure limits set forth for an uncontrolled environment and it also complies with Part 15 of the FCC RF Rules. This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation instructions and consider removing the no-collocation statement. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1 this device may not cause harmful interference, and 2 this device must accept any interference received, including interference that may cause undesired operation. Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 2.2.5 Resistibility requirements compliance The A-020W-A CPE equipment complies with the requirements of ITU Recommendation K.21 for resistibility of telecommunication equipment installed in customer premises to overvoltage and overcurrents. 2.3 Electrical safety guidelines This section provides the electrical safety guidelines for the A-020W-A CPE equipment. Note The devices comply with the U.S. National Electrical Code. However, local electrical authorities have jurisdiction when there are differences between the local and U.S. standards. Issue: 01 3FE-47511-AAAA-TCZZA 13 ANSI safety guidelines 7368 ISAM CPE A-020W-A Product Guide 2.3.1 Power supplies The use of any non-Nokia approved power supplies or power adapters is not supported or endorsed by Nokia. Such use will void any warranty or support contract with Nokia. Such use greatly increases the danger of damage to equipment or property. 2.3.2 Cabling The following are the guidelines regarding cables used for the A-020W-A CPE equipment:

Use only cables approved by the relevant national electrical code. 14 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide ETSI safety guidelines 3 ETSI safety guidelines This chapter provides information about the mandatory regulations that govern the installation and operation of A-020W-A CPE equipment. 3.1 Safety instructions This section describes the safety instructions that are provided in the customer documentation and on the equipment. 3.1.1 Safety instruction boxes The safety instruction boxes are provided in the customer documentation. Observe the instructions to meet safety requirements. The following is an example of the Danger box. Danger Possibility of personal injury. The Danger box indicates that the described activity or situation may pose a threat to personal safety. It calls attention to a situation or procedure which, if not correctly performed or adhered to, may result in death or serious physical harm. Do not proceed beyond a Danger box until the indicated conditions are fully understood and met. The following is an example of the Warning box. Warning 1 Possibility of equipment damage. Warning 2 Possibility of data loss. The Warning box indicates that the described activity or situation may, or will, cause equipment damage, loss of data, or serious performance problems. It identifies a possible equipment-damaging situation or provides essential information to avoid the degradation of system operations or data. Do not proceed beyond a warning until the indicated conditions are fully understood and met. Issue: 01 3FE-47511-AAAA-TCZZA 15 ETSI safety guidelines 7368 ISAM CPE A-020W-A Product Guide The following is an example of the Caution box. Caution 1 Possibility of service interruption. Caution 2 Service interruption. The Caution box indicates that the described activity or situation may, or will, cause service interruption. Do not proceed beyond a caution until the indicated conditions are fully understood and met. The following is an example of the Note box. Note Information of special interest. The Note box provides information that assists the personnel working with A-020W-A CPE equipment. It does not provide safety-related instructions. 3.1.2 Safety-related labels The A-020W-A CPE equipment is labeled with the specific safety instructions and compliance information that is related to a variant of the A-020W-A. Observe the instructions on the safety labels. Table 3 provides sample safety labels on the A-020W-A CPE equipment. Table 3 Safety labels Label Text ESD warning CE marking Description Caution: This assembly contains an electrostatic sensitive device. Indicates compliance to the European Council Directives, including the EN60950-1 safety Figure 2 shows a sample safety label for the A-020W-A CPE, located on the base of the unit. 16 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide ETSI safety guidelines Figure 2 A-020W-A sample safety label 3.2 Safety standards compliance This section describes the device compliance with European safety standards. Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 3.2.1 Responsible party Table 4 lists the party in the US responsible for this device. Table 4 Responsible party contact information Legal Company name Nokia USA Inc. Address Phone, Fax 2301 SUGAR BUSH RD. STE 300, RALEIGH,NC 27612

+1 866 582-3688 Issue: 01 3FE-47511-AAAA-TCZZA 17 ETSI safety guidelines 7368 ISAM CPE A-020W-A Product Guide 3.2.2 Energy-related products standby and off modes compliance Hereby, Nokia declares that the A-020W-A CPE devices are in compliance with the essential requirements and other relevant provisions of Directive 2009/125/EC together with Commission Regulation (EC) No 1275/2008 and Commission Regulation (EC) No 801/2013. The A-020W-A CPE devices qualify as high network availability (HiNA) equipment. Since the main purpose of A-020W-A devices is to provide network functionality with HiNA 7 days /24 hours, the modes Off/Standby, Power Management, and Networked Standby are inappropriate. For information about the type and number of network ports, see A-020W-A interfaces and interface capacity in chapter 5. For information about power consumption, see A-020W-A detailed specifications in chapter 5. 3.2.3 EMC and RED compliance The A-020W-A CPE equipment complies with the following EMC, EMI, and ESD requirements:

EN 300-386: Electromagnetic Compatibility and Radio Spectrum Matters (ERM):

Telecommunications Network Equipment; Electromagnetic Compatibility (EMC) requirements; Electrostatic Discharge (ESD) requirements European Council Directive 2014/30/EU European Council Directive 2014/53/EU EN300328: Wide band transmission systems; data transmission equipment operating in the 2.4 GHz ISM band using wide band modulation techniques EN301893: 5 GHz RLAN EN50385: Compliance of base station equipment with a radio frequency of electromagnetic field exposure limits (110MHz-100GHz) 3.2.4 Equipment safety standard compliance The A-020W-A CPE equipment complies with the requirements of EN 62368-1, Safety of Information Technology Equipment for use in a restricted location. 18 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide ETSI safety guidelines 3.2.5 Environmental standard compliance The A-020W-A CPE equipment complies with the following EN 300 019 European environmental standards:

ETS 300 019-2-1 Storage Class T1.1 ETS 300 019-2-2 Transport Class T2.3 ETS 300 019-2-3 Stationary Class T3.1E 3.2.6 Resistibility requirements compliance The A-020W-A CPE equipment complies with the requirements of ITU Recommendation K.21 for resistibility of telecommunication equipment installed in customer premises to over voltage and overcurrents. 3.3 Electrical safety guidelines This section provides the electrical safety guidelines for the A-020W-A CPE equipment. Note The devices comply with BS EN 61140. 3.3.1 Power supplies The use of any non-Nokia approved power supplies or power adapters is not supported or endorsed by Nokia. Such use will void any warranty or support contract with Nokia. Such use greatly increases the danger of damage to equipment or property. 3.3.2 Cabling The following are the guidelines regarding cables used for the A-020W-A CPE equipment:

All cables must be approved by the relevant national electrical code. Issue: 01 3FE-47511-AAAA-TCZZA 19 ETSI safety guidelines 7368 ISAM CPE A-020W-A Product Guide 20 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide ETSI environmental guidelines 4 ETSI environmental guidelines This chapter provides information about the ETSI environmental regulations that govern the installation and operation of A-020W-A CPE equipment. This chapter also includes environmental operation parameters of general interest. This section describes the environmental instructions that are provided with the customer documentation, equipment, and location where the equipment resides. 4.1 Environmental requirements See the technical specification documentation for more information about temperature ranges. 4.1.1 Transportation According to EN 300-019-1-2 - Class 2.3, transportation of the equipment must be in packed, public transportation with no rain on packing allowed. 4.1.2 EU RoHS European Union (EU) Directive 2011/65/EU, Restriction of the use of certain Hazardous Substances (RoHS), restricts the use of lead, mercury, cadmium, hexavalent chromium, and certain flame retardants in electrical and electronic equipment. Nokia products shipped to the EU comply with the EU RoHS Directive. Nokia has implemented a material/substance content management process. The process is described in: Nokia process for ensuring RoHS Compliance

(1AA002660031ASZZA). This ensures compliance with the European Union Directive 2011/65/EU on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment. Issue: 01 3FE-47511-AAAA-TCZZA 21 ETSI environmental guidelines 7368 ISAM CPE A-020W-A Product Guide 4.1.3 End-of-life collection and treatment Electronic products bearing or referencing the symbol shown in Figure 3, when put on the market within the European Union (EU), shall be collected and treated at the end of their useful life, in compliance with applicable EU and local legislation. They shall not be disposed of as part of unsorted municipal waste. Due to materials that may be contained in the product, such as heavy metals or batteries, the environment and human health may be negatively impacted as a result of inappropriate disposal. Note In the European Union, a solid bar under the symbol for a crossed-out wheeled bin indicates that the product was put on the market after 13 August 2005. Figure 3 Recycling/take back/disposal of product symbol About mark is used in compliance to European Union WEEE Directive (2012/19/EU). There can be different requirements for collection and treatment in different member states of the European Union. In compliance with legal requirements and contractual agreements, where applicable, Nokia will offer to provide for the collection and treatment of Nokia products bearing the logo shown in Figure 3 at the end of their useful life, or products displaced by Nokia equipment offers. For information regarding take-back of equipment by Nokia, or for more information regarding the requirements for recycling/disposal of product, contact your Nokia account manager or Nokia take back support at sustainability.global@nokia.com. 22 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide A-020W-A unit data sheet 5 A-020W-A unit data sheet 5.1 A-020W-A part numbers and identification 5.2 A-020W-A general description 5.3 A-020W-A software and installation feature support 5.4 A-020W-A interfaces and interface capacity 5.5 A-020W-A LEDs 5.6 A-020W-A detailed specifications 5.7 A-020W-A functional blocks 5.8 A-020W-A standards compliance 5.9 A-020W-A special considerations 5.1 A-020W-A part numbers and identification Table 5 provides part numbers and identification information for the A-020W-A CPE. Table 5 Identification of A-020W-A Ordering part number Provisioning number Description 3FE 47471 AA 3FE 47511 AA 3FE 47471 BA 3FE 47511 BA CPE with WiFi Wi-Fi Access Point and range extender, 2 Gigabit Ethernet UNI, dual bands 802.11ac 2x2 and 802.11n 2x2 WiFi; 12V/1A AC/DC US plug external power supply variant. The following accessories are included:

CA_RJ45: 1 1.5m Yellow Power adapter: 1 1.5m Black Packing list: 1 A6 Normal CPE with Wi-Fi Access Point and range extender, 2 Gigabit Ethernet UNI, dual bands 802.11ac 2x2 and 802.11n 2x2 WiFi; 12V/1A AC/DC EU plug, 2-pin external power supply variant. The following accessories are included:

CA_RJ45: 1 1.5m Yellow Power adapter: 1 1.5m Black Packing list: 1 A6 Normal

(1 of 2) CLEC CPR ECI/

Bar code Issue: 01 3FE-47511-AAAA-TCZZA 23 A-020W-A unit data sheet 7368 ISAM CPE A-020W-A Product Guide Ordering part number Provisioning number Description 3FE 47471 CA 3FE 47511 BA 3FE 47471 DA 3FE 47511 DA CPE with Wi-Fi Access Point and range extender, 2 Gigabit Ethernet UNI, dual bands 802.11ac 2x2 and 802.11n 2x2 WiFi; 12V/1A AC/DC UK plug, 3-pin external power supply variant. The following accessories are included:

CA_RJ45: 1 1.5m Yellow Power adapter: 1 1.5m Black Packing list: 1 A6 Normal CPE with Wi-Fi Access Point and range extender, 2 Gigabit Ethernet UNI, dual bands 802.11ac 2x2 and 802.11n 2x2 WiFi; 12V/1A AC/DC AU plug external power supply variant. The following accessories are included:

CA_RJ45: 1 1.5m Yellow Power adapter: 1 1.5m Black Packing list: 1 A6 Normal CLEC CPR ECI/

Bar code

(2 of 2) 5.2 A-020W-A general description WiFi is abundantly deployed in home networks. Users require a seamless experience at home to connect their devices. Traditional WiFi networks require unique SSIDs for each of the access points or WiFi extenders, which complicated the user experience. The Nokia WiFi network simplifies the user experience by providing a seamless network and automating network optimization. The Nokia WiFi solution includes a Nokia WiFi gateway, one or more Nokia WiFi beacons, the WiFi Care Portal for the customer care team of the operator, and a mobile application for end-user self care. The A-020W-A CPE is an Ethernet residential gateway and WiFi beacon in the Nokia WiFi solution. The residential gateway is the central controller of the network while the beacon can extend the WiFi coverage to every corner of the home, providing seamless roaming to the connected devices. The A-020W-A CPE has built-in concurrent dual-band WiFi 802.11b/g/n and 802.11ac networking with triple-play capability. A-020W-A devices can be configured using the Nokia WiFi Mobile App, which can be downloaded on both iOS and Android devices. Figure 4 shows the A-020W-A CPE in its stand. 24 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide A-020W-A unit data sheet Figure 4 A-020W-A CPE POWER INTERNET WPS PAIR RESET 28229 routed mode per LAN port A-020W-A CPEs provide the following functions:

GE Ethernet uplink Concurrent 802.11n 2x2 MIMO in 2.4GHz and 802.11ac 2x2 MIMO in 5GHz auto-negotiation for speed and duplex on a port by port basis MDI/MDIX Ethernet auto-negotiation or manual configuration Advanced data features: VLAN tag manipulation, classification, and filtering Traffic classification and QoS capability Line Rate L2 traffic UPnP IGD2.0 support 64/128 WEP encryption WPA, WPA-PSK/TKIP WPA2, WPA2-PSK/AES support for multiple SSIDs (private and public instances); contact your Nokia Internal DHCP server, with configurable DHCP pool and gateway Internal Switch representative for further details. WPS on/off button Ethernet-based Point-to-Point (PPPoE) and IP over Ethernet (IPoE) Network Address Translation (NAT) Network Address Port Translation (NAPT) Issue: 01 3FE-47511-AAAA-TCZZA 25 A-020W-A unit data sheet 7368 ISAM CPE A-020W-A Product Guide IP/MAC filter TR-069 management ALG and UPnP port forwarding DMZ Multi-level firewall DNS server DHCP client/server support for HT40 and VHT80 modes for increased channel bandwidth support for up to 32 simultaneous wireless connections remote software image download 5.2.1 TR-069 object support for WiFi parameters The A-020W-A CPE supports the status retrieval and configuration of the following WiFi parameters via TR-069:

channel SSID password for WPA and WEP Tx power (transmission rate in dBm) These are the same TR-069 object parameters that are supported in the GUI. For more information, see Tables 21 and 22 in the chapter Configure a A-020W-A. 5.2.2 Independent TR69 session with SaaS The prime communication between the Nokia cloud management solution and the A-020W-A CPE is TR-069. To keep the Nokia Home WiFi management independent from the ACS of the carrier, The device can establish an independent TR-069 session with the SaaS. The SaaS WiFi Care URL and credentials can be programmed from the ACS solution of the carrier, or they can be incorporated in the device pre-configuration. 5.2.3 TR69 authentication using TLS and CA certificates A-020W-A CPE devices support encrypted remote TR-069 management using TLS, as well as ACS authentication using SHA-256 pre-installed certificates. If the ACS URL is set to the https://... format, by default, the connection will use TLS without authentication mode. The A-020W-A CPE can also authenticate the ACS using a pre-installed CA certificate. 26 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide A-020W-A unit data sheet 5.3 A-020W-A software and installation feature support For information on installing or replacing the A-020W-A CPE, see:

Replace a A-020W-A Install a A-020W-A 5.4 A-020W-A interfaces and interface capacity Table 6 describes the supported interfaces and interface capacity for A-020W-A CPE devices. Table 6 A-020W-A interface connection capacity Type and model Maximum capacity POTS A-020W-A 10/ 100 BASE-T 10/ 100/1000 1000 BASE-T 2 RF video

(CATV) MoCA VDSL2 E1/T1 Local craft GE uplink 1 5.4.1 A-020W-A connections and components Figure 5 shows the physical connections for A-020W-A CPE devices. Issue: 01 3FE-47511-AAAA-TCZZA 27 A-020W-A unit data sheet 7368 ISAM CPE A-020W-A Product Guide Figure 5 A-020W-A physical connections LAN 1 LAN 2 WAN ON/OFF 28230 Table 7 describes the physical connections for A-020W-A CPE devices. Table 7 A-020W-A physical connections Connection On/Off button LAN 1/LAN 2 WAN port Description This button powers the unit on or off. This connection is provided through Ethernet RJ-45 connectors. Up to two 10/100/1000 Base-T Ethernet interfaces are supported.The Ethernet ports can support both data and in-band video services on both interfaces. This connection is provided through an RJ-45 Gigabit Ethernet interface. One 10/100/1000 Base-T Ethernet interface is supported. WPS ON/Off button This button is used to start the WiFi Protected Setup (WPS) of new WiFi devices. Reset button Power input Pressing the Reset button for less than 10 seconds reboots the device; pressing the Reset button for 10 seconds resets the device to the factory defaults. This connection is provided through the power connector. A power cable fitted with a barrel connector is used to make the connection. 5.5 A-020W-A LEDs Figure 6 shows the A-020W-A CPE LEDs. 28 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide A-020W-A unit data sheet Figure 6 A-020W-A LEDs POWER INTERNET WPS PAIR RESET 28229 Table 8 provides LED descriptions for the A-020W-A CPE. Table 8 A-020W-A LEDs Indicator Power WPS (2.4G and 5G) LED color and behavior Green Off Red (default until software is running) Green solid Green flashing Off Solid Red INTERNET Green solid Green flashing Red LED behavior description Power on Power off Failed on startup (for example corrupt flash), self test failed on startup, or self test failed during regular operation. WPS is successful (light turns off five minutes after successful WiFi setup) WPS is in progress (light turns off after two minutes if WPS is unsuccessful) WPS is not in progress WPS error or overlapped (lights for 20 s and then turns off) RG mode: Internet is up, IP address is assigned Beacon mode: Connection to the access point is good, IP address is assigned RG mode: Attempting to connect to the Internet RG mode: Gateway has no Internet connection Beacon mode: No or poor connection to the access point Issue: 01 3FE-47511-AAAA-TCZZA 29 A-020W-A unit data sheet 7368 ISAM CPE A-020W-A Product Guide 5.6 A-020W-A detailed specifications Table 9 lists the physical specifications for the A-020W-A CPE. Table 9 A-020W-A physical specifications Description Width Height Depth Weight [within 0.5 lb (0.23 kg)]

Specification 42.2 mm (1.66 in.) 123.22 mm (4.85 in.) 112.64 mm (4.43 in.) 230g (0.5 lb) Table 10 lists the power consumption specifications for the A-020W-A CPE. Table 10 A-020W-A power consumption specifications Maximum power

(Not to exceed) 8 W Condition 2 10/100/1000 Base-T Ethernet, WiFi operational Minimum power 2 W Condition interfaces/services not provisioned Table 11 lists the environmental specifications for the A-020W-A CPE. Table 11 A-020W-A environmental specifications Mounting method On desk or shelf Temperature range and humidity Altitude Operating: -5C to 45C (-23F to 113F) ambient temperature 5% to 95% relative humidity, non-condensing Storage: -20C to 85C (-4F to 185F) Contact your Nokia technical support representative for more information 5.7 A-020W-A functional blocks A-020W-A CPE devices are single-residence units that support Wireless (WiFi) service. WiFi service on these devices is compliant with the IEEE 802.11 standard. In addition to the WiFi service, these devices transmit Ethernet packets to two RJ-45 Ethernet ports. Figure 7 shows the functional blocks for the A-020W-A CPE. 30 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide A-020W-A unit data sheet Figure 7 Single-residence WiFi CPE with Gigabit Ethernet DDR3 Flash Clock UART EEPROM LEDs LEDs DDR3 PBI I2C GPIO GPIO 12V Power In Power Regulators 3.3V 1.5V 1.0V 1.6V 1.1V SoC GE PHY GE PHY GE PHY RJ-45 RJ-45 RJ-45 PCIe 0 WiFi SoC Chain Chain 0 1 2.4G WIFI PA & LNA Circuit Chain 2 5G WIFI PA Circuit Chain 3 5G WIFI PA Circuit 2.4G Antenna*2 5G WIFI LNA & SW Circuit 5G WIFI LNA & SW Circuit 5G Antenna*2 28228 5.8 A-020W-A standards compliance A-020W-A CPE devices are compliant with the following standards:

IEEE 802.1D (bridging), 802.1p (QoS), 802.1q (VLAN) IEEE 802.3 (2012) (Ethernet standard) IEEE 802.11n/ac 2x2 (WiFi 5G) and 802.11b/g/n 2x2 (WiFi 2.4G) 5.9 A-020W-A special considerations This section describes the special considerations for A-020W-A CPE devices. Issue: 01 3FE-47511-AAAA-TCZZA 31 A-020W-A unit data sheet 7368 ISAM CPE A-020W-A Product Guide 5.9.1 WiFi service A-020W-A CPE devices feature WiFi service as well as data services. WiFi is a wireless networking technology that uses radio waves to provide wireless HSI and network connections. This device complies with the IEEE 802.11 standards, which the WiFi Alliance defines as the basis for WiFi technology. 5.9.1.1 WiFi standards and certifications The WiFi service on A-020W-A CPE devices support the following IEEE standards and WiFi Alliance certifications:

compliant with IEEE 802.11 standards certified for IEEE 802.11b/g/n/ac standards WPA support including WPA-PSK certified for WPA2-Personal and WPA2-Enterprise 5.9.1.2 WiFi GUI features A-020W-A CPE devices have HTML-based WiFi configuration GUIs. In addition to the traditional web-based GUI, the home user can download and use a mobile app for managing the A-020W-A CPE. 5.9.2 A-020W-A considerations and limitations None. 32 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Install a A-020W-A 6 Install a A-020W-A 6.1 Purpose 6.2 General 6.3 Prerequisites 6.4 Recommended tools 6.5 Safety information 6.6 Procedure 6.1 Purpose This chapter provides the steps to install a A-020W-A CPE. 6.2 General The steps listed in this chapter describe mounting and cabling for a A-020W-A CPE. 6.3 Prerequisites You need the following items before beginning the installation:

all required cables 6.4 Recommended tools You need the following tools for the installation:

RJ-45 Ethernet cable paper clip Issue: 01 3FE-47511-AAAA-TCZZA 33 Install a A-020W-A 7368 ISAM CPE A-020W-A Product Guide 6.5 Safety information Read the following safety information before installing the unit. Danger 1 Hazardous electrical voltages and currents can cause serious physical harm or death. Always use insulated tools and follow proper safety precautions when connecting or disconnecting power circuits. Danger 2 Make sure all sources of power are turned off and have no live voltages present on feed lines or terminals. Use a voltmeter to measure for voltage before proceeding. Danger 3 Always contact the local utility company before connecting the enclosure to the utilities. Caution Keep indoor devices out of direct sunlight. Prolonged exposure to direct sunlight can damage the unit. Note 1 Observe the local and national laws and regulations that may be applicable to this installation. Note 2 Observe the following:

The device should be installed in accordance with the applicable requirements of the NEC or CEC. Local authorities and practices take precedent when there is conflict between the local standard and the NEC or CEC. The device must be installed by qualified service personnel. Indoor units must be installed with cables that are suitably rated and listed for indoor use. See the detailed specifications in the A-020W-A unit data sheet for the temperature ranges for these devices. 34 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Install a A-020W-A 6.6 Procedure Use this procedure to install a A-020W-A CPE. 1 Place the unit on a flat surface, such as a desk or shelf. Note The A-020W-A CPE cannot be stacked with another A-020W-A or with other equipment. The installation requirements are:

allow a minimum 100 mm clearance above the top cover allow a minimum 50 mm clearance from the side vents do not place any heat source directly above the top cover or below the bottom cover Review the connection locations as shown in Figures 8. 2 Figure 8 A-020W-A connections LAN 1 LAN 2 WAN ON/OFF 28230 3 4 Connect the Ethernet cables to the RJ-45 ports; see Figure 8 for the location of the RJ-45 ports. Connect the WAN cable to the RJ-45 WAN port; see Figure 8 for the location of the RJ-45 WAN port. Issue: 01 3FE-47511-AAAA-TCZZA 35 Install a A-020W-A 7368 ISAM CPE A-020W-A Product Guide 5 Connect the power cable to the power connector. Note Observe the following:

Units must be powered by a Listed or CE approved and marked limited power source power supply with a minimum output rate of 12 V dc, 1 A. The polarity of the power adapter plug must match the A-020W-A CPE. 6 7 8 9 Power up the unit by using the On/Off power switch. Verify the LEDs and voltage status. Activate and test the services. If necessary, reset the A-020W-A CPE. Note Resetting the device will return all settings to factory default values; any configuration customization will be lost. i ii Locate the Reset button as shown in Figure 8. Insert the end of a straightened paper clip or other narrow object into the hole in the Reset button to reset the device. 10 STOP. This procedure is complete. 36 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Replace a A-020W-A 7 Replace a A-020W-A 7.1 Purpose 7.2 General 7.3 Prerequisites 7.4 Recommended tools 7.5 Safety information 7.6 Procedure 7.1 Purpose This chapter provides the steps to replace a A-020W-A CPE. 7.2 General The steps listed in this chapter describe mounting and cabling for a A-020W-A CPE. 7.3 Prerequisites You need the following items before beginning the installation:

all required cables 7.4 Recommended tools You need the following tools for replacing the A-020W-A CPE:

RJ-45 Ethernet cable paper clip Issue: 01 3FE-47511-AAAA-TCZZA 37 Replace a A-020W-A 7368 ISAM CPE A-020W-A Product Guide 7.5 Safety information Read the following safety information before replacing the unit. Danger 1 Hazardous electrical voltages and currents can cause serious physical harm or death. Always use insulated tools and follow proper safety precautions when connecting or disconnecting power circuits. Danger 2 Make sure all sources of power are turned off and have no live voltages present on feed lines or terminals. Use a voltmeter to measure for voltage before proceeding. Danger 3 Always contact the local utility company before connecting the enclosure to the utilities. Caution Keep indoor devices out of direct sunlight. Prolonged exposure to direct sunlight can damage the unit. Note 1 Observe the local and national laws and regulations that may be applicable to this installation. Note 2 Observe the following:

The device should be installed in accordance with the applicable requirements of the NEC or CEC. Local authorities and practices take precedent when there is conflict between the local standard and the NEC or CEC. The device must be installed by qualified service personnel. Indoor units must be installed with cables that are suitably rated and listed for indoor use. See the detailed specifications in the A-020W-A unit data sheet for the temperature ranges for these devices. 38 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Replace a A-020W-A 7.6 Procedure Use this procedure to replace a A-020W-A CPE. 1 Power down the unit by using the on/off power switch. See Figure 9 for the connections on the A-020W-A CPE. Figure 9 A-020W-A connections LAN 1 LAN 2 WAN ON/OFF 28230 2 3 4 5 Disconnect the WAN, Ethernet, and power cables from the A-020W-A CPE; see Figure 9 for the connector locations on the A-020W-A. Replace the A-020W-A CPE with the new A-020W-A. The device can be placed on any flat surface, such as a desk or shelf. Connect the Ethernet cables directly to the RJ-45 ports; see Figure 9 for the location of the RJ-45 ports. Connect the WAN cable directly to the RJ-45 port; see Figure 9 for the location of the RJ-45 WAN port. Issue: 01 3FE-47511-AAAA-TCZZA 39 Replace a A-020W-A 7368 ISAM CPE A-020W-A Product Guide 6 Connect the power cable to the power connector. Note Observe the following:

Units must be powered by a Listed or CE approved and marked limited power source with a minimum output rate of 12 V dc, 1 A. The polarity of the power adapter plug must match the A-020W-A CPE. 7 8 9 Power up the unit by using the On/Off power button. Verify the LEDs and voltage status. Activate and test the services. 10 If necessary, reset the A-020W-A CPE. Note Resetting the device will return all settings to factory default values; any configuration customization will be lost. i ii Locate the Reset button on a A-020W-A CPE, as shown in Figure 9. Insert the end of a straightened paper clip or other narrow object into the hole in the Reset button to reset the device. 11 STOP. This procedure is complete. 40 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A 8 Configure a A-020W-A 8.1 GUI configuration 8.1 GUI configuration Use the procedures below to use the web-based GUI for the A-020W-A CPE. The A-020W-A CPE is used as an Ethernet gateway to connect devices in the home to the Internet. The GUI provides a variety of features for the home network including routing and firewall capability. By using the GUI, users can configure the right network connectivity fort all equipment in their home, including personal computers, set-top boxes, mobile phones, and other consumer electronics devices, to the Internet. 8.1.1 Login Use the procedure below to login to the web-based GUI for the A-020W-A CPE. Procedure 6 Login to web-based GUI 1 Open a web browser and enter the IP address of the A-020W-A CPE in the address bar. The login window appears. The default gateway IP address is http://192.168.18.1. You can connect to this IP address using your web browser after connecting your PC to one of Ethernet ports of the A-020W-A CPE. The static IP address of your PC must be in the same 192.168.18.x subnet as the A-020W-A. 2 Enter your username and password in the Log in window, as shown in Figure 10. The default user name is admin. The default password is a random number, which is included in the A-020W-A CPE kit. Issue: 01 3FE-47511-AAAA-TCZZA 41 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Figure 10 Web login window Caution If you forget the current username and password, press the reset button for 10s and the default values for the username and password will be recovered at startup. Pressing the Reset button for less than 10 seconds reboots the A-020W-A CPE; pressing the Reset button for 10 seconds resets the A-020W-A to the factory defaults. 3 Click Login. The Device Information screen appears. Note To help protect the security of your Internet connection, the application displays a pop-up reminder to change both the WiFi password and the A-020W-A CPE password. To increase password security, use a minimum of 10 characters, consisting of a mix of numbers and upper and lowercase letters. 4 STOP. This procedure is complete. 8.1.2 Device and connection status The A-020W-A CPE supports the retrieval of a variety of device and connection information, including:

device information LAN status WAN status WAN status IPv6 42 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A home networking information statistics Procedure 7 Device information retrieval 1 Select Status > Device Information from the top-level menu in the Ethernet Gateway window, as shown in Figure 11. Figure 11 Device Information window Table 12 describes the fields in the Device Information window. Table 12 Device Information parameters Field Device Name Vendor Serial Number Hardware version Boot version Software version Chipset

(1 of 2) Description Mnemonic of the A-020W-A CPE Name of the vendor Serial number of the A-020W-A CPE Hardware version of the A-020W-A CPE Boot version of the A-020W-A CPE Software version of the A-020W-A CPE Chipset of the A-020W-A CPE Issue: 01 3FE-47511-AAAA-TCZZA 43 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Field Device Running Time

(2 of 2) Description Amount of time the device has run since last reset in hours, minutes, and seconds 2 3 Click Refresh to update the displayed information. STOP. This procedure is complete. 44 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Procedure 8 LAN status retrieval 1 Select Status > LAN Status from the top-level menu in the Ethernet Gateway window, as shown in Figure 12. Figure 12 LAN status window Table 13 describes the fields in the LAN status window. Issue: 01 3FE-47511-AAAA-TCZZA 45 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Table 13 LAN status parameters Field Wireless Information Wireless Status Wireless Channel SSID Name Description Indicates whether the wireless is on or off Wireless channel number Name of each SSID Wireless Encryption Status Encryption type used on the wireless connection Wireless Rx Packets Wireless Tx Packets Wireless Rx Bytes Wireless Tx Bytes Power Transmission (mW) Ethernet Information Ethernet Status Ethernet IP Address Ethernet Subnet Mask Ethernet MAC Address Ethernet Rx Packets Ethernet Tx Packets Ethernet Rx Bytes Ethernet Tx Bytes Number of packets received on the wireless connection Number of packets transmitted on the wireless connection Number of bytes received on the wireless connection Number of bytes transmitted on the wireless connection Power of the wireless transmission, in mW Indicates whether the Ethernet connection is on or off IP address of the Ethernet connection Subnet Mask of the Ethernet connection MAC address of the Ethernet connection Number of packets received on the Ethernet connection Number of packets transmitted on the Ethernet connection Number of bytes received on the Ethernet connection Number of bytes transmitted on the Ethernet connection 2 3 Click Refresh to update the displayed information. STOP. This procedure is complete. 46 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Procedure 9 WAN status retrieval 1 Select Status > WAN Status from the top-level menu in the Ethernet Gateway window, as shown in Figure 13. Figure 13 WAN Status window Table 14 describes the fields in the WAN Status window. Table 14 WAN Status parameters Field WAN connection list Connection Mode Enable/Disable VLAN

(1 of 2) Description Drop-down menu listing all WAN connections. The connection shown is the connection for which WAN status will be shown. Connection mode of the WAN connection Select this checkbox to enable the WAN connection VLAN ID Issue: 01 3FE-47511-AAAA-TCZZA 47 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Field WAN Link Status IPv4 Address Netmask Gateway Primary DNS Second DNS Description Whether the WAN link is up or down IPv4 address Netmask IPv4 gateway address Primary Domain Name Server Secondary Domain Name Server Ethernet Link Status Whether the PON link is up or down Tx Packets Rx Packets Tx Dropped Rx Dropped Err Packets

(2 of 2) Number of packets transmitted on the WAN connection Number of packets received on the WAN connection Number of packets dropped on the transmit WAN connection Number of packets dropped on the receive WAN connection Number of errored packets on the WAN connection 2 3 Click Refresh to update the displayed information. STOP. This procedure is complete. 48 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Procedure 10 WAN status IPv6 retrieval 1 Select Status > WAN Status IPv6 from the top-level menu in the Ethernet Gateway window, as shown in Figure 14. Figure 14 WAN Status IPv6 window Table 15 describes the fields in the WAN status IPv6 window. Table 15 WAN status IPv6 parameters Field WAN connection list Description Drop-down menu listing all WAN connections. The connection selected is the connection for which WAN status will be shown. Enable/Disable Select this check box to enable the WAN connection VLAN VLAN ID WAN Link Status Whether the WAN link is up or down IPv6 Address IPv6 Prefix

(1 of 2) IPv6 address that identifies the device and its location IPv6 prefix Issue: 01 3FE-47511-AAAA-TCZZA 49 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Field IPv6 Gateway Primary DNS Second DNS Description IPv6 gateway address Primary Domain Name Server address Secondary Domain Name Server address Ethernet Link Status Whether the link is up or down Tx Packets Rx Packets Tx Dropped Rx Dropped Err Packets

(2 of 2) Number of packets transmitted on the WAN connection Number of packets received on the WAN connection Number of packets dropped on the transmit WAN connection Number of packets dropped on the receive WAN connection Number of errored packets on the WAN connection 2 3 Click Refresh to update the displayed information. STOP. This procedure is complete. 50 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Procedure 11 Home networking information retrieval 1 Select Status > Home Networking from the top-level menu in the Ethernet Gateway window, as shown in Figure 15. Figure 15 Home Networking information window Table 16 describes the fields in the Home Networking window. Table 16 Home Networking parameters Description Table displays the number of Ethernet connections and their settings Table displays the number of wireless connections and their settings Field Local Interface Ethernet Wireless Wireless Settings

(1 of 2) Issue: 01 3FE-47511-AAAA-TCZZA 51 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Field Network Name Access Point Local Devices Table entry

(2 of 2) Description Name of the wireless network access point Hexadecimal address of the wireless access point Each entry indicates the status (active or inactive), connection type, device name, IP address, hardware address, and IP address allocation of each connected local device. 2 3 4 Click Delete to delete a particular local device connection. Click Refresh to update the displayed information. STOP. This procedure is complete. Procedure 12 Statistics retrieval 1 Select Status > Statistics from the top-level menu in the Ethernet Gateway window. Statistics are available for LAN ports, WAN ports, and WLAN. Figure 16 shows the statistics for the LAN ports. 52 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Figure 16 Statistics window (LAN port statistics shown) 2 3 Click Refresh to update the displayed information. STOP. This procedure is complete. 8.1.3 Network configuration The A-020W-A CPE also supports network configuration, including:

LAN LAN IPv6 WAN WAN DHCP Wireless 2.4G Wireless 5G wireless schedule DNS Issue: 01 3FE-47511-AAAA-TCZZA 53 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide TR-069 QoS Configuration Procedure 13 LAN configuration 1 Select Network > LAN from the top-level menu in the Ethernet Gateway window, as shown in Figure 17. Figure 17 LAN settings window Table 17 describes the fields in the LAN window. Table 17 LAN parameters Field IPv4 Address Subnet Mask DHCP enable Description IP Address of the A-020W-A CPE Subnet mask of the A-020W-A CPE Select this check box to enable DHCP DHCP Start IP Address Starting DHCP IP address

(1 of 2) 54 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Field DHCP End IP Address DHCP Lease Time Primary DNS Secondary DNS Description Ending DHCP IP address DHCP lease time (in min) Primary domain name server address Secondary domain name server address Static DHCP MAC Address Hexadecimal MAC address to associate to the LAN Static DHCP IP Address IP address to associate to the bound MAC address

(2 of 2) 2 3 4 5 Configure the LAN. Click Save. Bind a MAC address to the LAN by entering the MAC and IP addresses in the Static DHCP Entry fields and then clicking Add. Repeat for all MAC addresses to be bound. STOP. This procedure is complete. Issue: 01 3FE-47511-AAAA-TCZZA 55 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Procedure 14 LAN IPv6 networking configuration 1 Select Network > LAN_IPv6 from the top-level menu in the Ethernet Gateway window, as shown in Figure 18. Figure 18 LAN IPv6 network window Table 18 describes the fields in the LAN IPv6 network window. Table 18 LAN IPv6 network parameters Field DNS Server Prefix Config Prefix Interface

(1 of 2) Description Choose a DNS server from the drop-down menu. Choose a prefix config option from the drop-down menu, either WANConnection

(prefix will be obtained from the WAN) or Static (enables you to enter the prefix). This field appears if you selected the Static option for the prefix config field. Type a connection. This field appears if you selected the Wan Connection option for the prefix config field. Choose a WAN connection interface from the drop-down menu. 56 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Field DHCP Start IP Address Description Enter the starting DHCP IP address. DHCP End IP Address Enter the ending DHCP IP address. Whether the address info through DCHP Whether other info obtained through DHCP Select this check box to enable address information retrieval through DHCP. Select this check box to enable retrieval of other information through DHCP. Maximum interval for periodic RA messages Enter the maximum interval (in seconds) for periodic Router Advertisement messages. The interval range is from 4 to 1800. Minimum interval for periodic RA messages Enter the minimum interval (in seconds) for periodic Router Advertisement messages. The interval range is from 4 to 1800.

(2 of 2) 2 3 4 5 6 Choose a DNS server, Prefix Config, and Interface. Enter the DHCP configuration information. Enter the maximum and minimum intervals for RA messages. Click Save/Apply. STOP. This procedure is complete. Issue: 01 3FE-47511-AAAA-TCZZA 57 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Procedure 15 WAN networking configuration 1 Select Network > WAN from the top-level menu in the Ethernet Gateway window, as shown in Figure 19. Figure 19 WAN window Table 19 describes the fields in the WAN window. Table 19 WAN parameters Field WAN Connection List Description Choose a WAN connection from the drop-down menu to set the connection parameters Connection Type Select a connection type: IPoE or PPPoE IP Mode Enable/Disable NAT Service Enable VLAN VLAN ID

(1 of 2) Choose an IP mode from the drop-down menu: IPv4 or IPv6 Select this checkbox to enable the WAN connection Select this checkbox to enable NAT Select the checkboxes to enable service types for this connection Select this checkbox to enable VLAN Enter the VLAN ID 58 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Field VLAN PRI WAN IP Mode Manual DNS

(2 of 2) Description Enter the VLAN PRI Choose an IP mode from the drop-down menu Enter a DNS 2 3 4 Configure a specific WAN connection. Click Save. STOP. This procedure is complete. Procedure 16 WAN DHCP configuration 1 Select Network > WAN DHCP from the top-level menu in the Ethernet Gateway window, as shown in Figure 20. Figure 20 WAN DHCP window Table 20 describes the fields in the WAN DHCP window. Issue: 01 3FE-47511-AAAA-TCZZA 59 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Table 20 WAN DHCP parameters Field WAN Connection List Description Choose a WAN connection from the drop-down menu DHCP Option 50 persistent Select this checkbox to enable DHCP Option 50 Enable DHCP Option 60 Select this checkbox to enable DHCP Option 60 (vendor class identifier) Enable DHCP Option 61 Select this checkbox to enable DHCP Option 61 (client identifier) 2 3 4 Configure a WAN DHCP option. Click Save. STOP. This procedure is complete. 60 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Procedure 17 Wireless (2.4GHz) networking configuration 1 Select Network > Wireless (2.4GHz) from the top-level menu in the Ethernet Gateway window, as shown in Figure 21. Figure 21 Wireless (2.4GHz) network window Table 21 describes the fields in the Wireless 2.4GHz network window. Table 21 Wireless 2.4GHz network parameters Field Enable

(1 of 2) Description Select this check box to enable WiFi Issue: 01 3FE-47511-AAAA-TCZZA 61 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Field Mode Bandwidth Channel Description Choose a WiFi mode from the drop-down menu:

Choose 20 MHz or 40 MHz from the drop-down menu. auto (b/g/n) b g n b/g Choose a channel from the drop-down menu or choose Auto to have the channel automatically assigned Transmitting Power Choose the percentage transmitting power from the drop-down menu WMM Select this check box to enable or disable wireless multi media Total MAX Users Enter the total number of MAX users SSID Select SSID Name Enable SSID Choose the SSID from the drop-down menu Enter the SSID name Enable or disable SSID from this drop-down menu SSID Broadcast Enable or disable SSID broadcast from this drop-down menu MAX Users Enter the number of MAX users Encryption Mode WPA Version WPA Encryption Mode WPA Key Enable WPS WPS Mode

(2 of 2) Choose an encryption mode from the drop-down menu:

OPEN WEP WPA/WPA2 Personal WPA/WPA2 Enterprise Choose a WPA version from the drop-down menu:

WPA1 WPA2 WPA1/WPA2 Choose a WPA encryption mode from the drop-down menu:

TKIP AES Enter the WPA key TKIP/AES Enable or disable WPS from this drop-down menu Select a WPS mode from the drop-down menu: PBC (Push Button Connect) or PIN

(Personal Identification Number) 2 3 Configure the WiFi connection. If you have enabled and configured WPS, click WPS connect. 62 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A 4 5 Click Save. STOP. This procedure is complete. Procedure 18 Wireless (5GHz) networking configuration 1 Select Network > Wireless (5GHz) from the top-level menu in the Ethernet Gateway window, as shown in Figure 22. Figure 22 Wireless (5GHz) network window Issue: 01 3FE-47511-AAAA-TCZZA 63 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Table 22 describes the fields in the Wireless 5GHz network window. Table 22 Wireless 5GHz network parameters Field Enable Bandwidth Channel Transmitting Power WMM Enable MU-MIMO Description Select this check box to enable WiFi 20 MHz 40 MHz 80 MHz Choose from:

Choose a channel from the drop-down menu or choose Auto to have the channel automatically assigned Choose a percentage for the transmitting power from the drop-down menu:

Low (20%) Medium (40%) High (60%) Maximum (100%) Select this check box to enable or disable wireless multi media Choose Enable or disable MU-MIMO from this drop-down menu The default is Enable, which enables users and wireless terminals to communicate with each other. MU-MIMO may decrease WiFi performance for clients who do not support it, in which case Nokia recommends that you choose Disable. Total MAX Users Enter the total number of MAX users DFS re-entry SSID Select SSID Name Enable SSID Select this check box to enable or disable DFS re-entry Choose the SSID from the drop-down menu Change the name of the selected SSID Choose Enable or disable SSID from this drop-down menu SSID Broadcast Choose Enable or disable SSID broadcast from this drop-down menu MAX Users Enter the number of MAX users Encryption Mode WPA Key Enable WPS Choose an encryption mode from the drop-down menu:

OPEN WEP WPA/WPA2 Personal WPA/WPA2 Enterprise (1)(2) Enter the WPA key Choose Enable or disable WPS from this drop-down menu Notes

(1) When Encryption Mode is set to WPA/WPA2 Enterprise, the following options are no longer available: WPA version, WPA encryption mode, WPA key, Enable WPS, WPS mode.

(2) When Encryption Mode is set to WPA/WPA2 Enterprise, the following options become available: Primary RADIUS server, port and password; Secondary RADIUS server, port, and password; RADIUS accounting port. 64 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A 2 3 4 5 Configure the Wireless connection. If you have enabled and configured WPS, click WPS connect. Click Save. STOP. This procedure is complete. Procedure 19 Wireless scheduling 1 Select Network > Wireless Schedule from the top-level menu in the Ethernet Gateway window, as shown in Figure 23. Figure 23 Wireless Schedule window 2 3 4 Select the Schedule Function check box to turn the wireless signal off for the configured period. Click the plus sign (+) to add a scheduling rule. A separate panel appears for configuring wireless schedule rules. Enter a start time and end time for the period in which you want the wireless signal off. Issue: 01 3FE-47511-AAAA-TCZZA 65 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide 5 6 7 8 9 Choose Everyday or Individual Days from the drop-down menu. If you chose Individual Days, select the check boxes for the desired days. The Recurrence Pattern shows the rules created to date. If desired, click the plus sign (+) to add more rules. Click Save Changes. STOP. This procedure is complete. Procedure 20 DNS configuration 1 Select Network > DNS from the top-level menu in the Ethernet Gateway window, as shown in Figure 24. Figure 24 DNS network window 66 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Table 23 describes the fields in the DNS network window. Table 23 DNS network parameters Field DNS Proxy Domain Name IPv4 Address Origin Domain New Domain Description Select this check box to enable DNS proxy Domain name Domain IP address Origin domain name New domain name 2 3 4 Enter the domain name and IP address and click Add. If required, associate an origin domain with a new domain, click Add. STOP. This procedure is complete. Issue: 01 3FE-47511-AAAA-TCZZA 67 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Procedure 21 TR-069 configuration 1 Select Network > TR-069 from the top-level menu in the Ethernet Gateway window, as shown in Figure 25. Figure 25 TR-069 network window Table 24 describes the fields in the TR-069 network window. Table 24 TR-069 network parameters Field Periodic Inform Enable Description Select this check box to enable periodic inform updates Periodic Inform Interval(s) Time between periodic inform updates, in seconds URL Username Password URL of the auto-configuration server Username used to log in to the A-020W-A CPE Password used to log in to the A-020W-A CPE Connect Request Username Username used to log in to the auto-configuration server Connect Request Password Password used to log in to the auto-configuration server 2 Configure TR-069 by entering the required information. 68 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A 3 4 Click Save. STOP. This procedure is complete. Procedure 22 QoS configuration 1 Select Network > QoS Config from the top-level menu in the Ethernet Gateway window. Figure 26 shows the window for configuring QoS L2 (Layer 2 packet sizes). Figure 26 QoS Config window (L2) Figure 27 shows the window for configuring QoS L3 (Layer 3 packet sizes). Issue: 01 3FE-47511-AAAA-TCZZA 69 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Figure 27 QoS Config window (L3) Table 25 describes the fields in the QoS Config window. 70 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Table 25 QoS Config parameters Field Type Source MAC Interface DSCP Remark 802.1p Mark Description Choose a QoS service layer type from the drop-down menu, either L2 or L3. Enter the source MAC. Select the Exclude check box to exclude the source MAC Choose an interface from the drop-down menu Enter the value for the DSCP mark (range: 0-63); valid only for L3 Criteria Enter the value for the 802.1p (range: 0-7) Forwarding Policy Enter the number for the forwarding policy (range: 1-7) Additional fields for L3 Protocol Application Source IP and Source IP Mask Destination IP and Destination IP Mask Source Port and Source Port Max Choose a protocol from the drop-down menu, or select the Exclude check box Choose an application from the drop-down menu Enter the values for the source IP and IP mask, or select the Exclude check box Enter the values for the destination IP and IP mask, or select the Exclude check box Enter the values for the source port and port max (highest port number) or select the Exclude check box Destination Port and Destination Port Max Enter the values for the destination port and port max (highest port number), or select the Exclude check box 2 3 4 5 Choose a QoS type from the drop-down menu: L2 or L3. Configure a QoS policy. Click Add to add a QoS policy. STOP. This procedure is complete. 8.1.4 Security configuration firewall The A-020W-A CPE also supports security configuration, including:

MAC filter URL filter IP filter Issue: 01 3FE-47511-AAAA-TCZZA 71 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide parental control DMZ and ALG access control Procedure 23 Firewall configuration 1 Select Security > Firewall from the top-level menu in the Ethernet Gateway window, as shown in Figure 28. Figure 28 Firewall window Firewall security applies only to services provided by the A-020W-A CPE. Internet access from the LAN side is not affected by this firewall. Three security levels are available: Off, Low, and High. At the Off level, no firewall security is in effect, At the Low level, pre-routing is supported: port forwarding, DMZ, host application, and host drop. Also supported are application services: DDNS, DHCP, DNS, H248, IGMP, NTP client, SSH, Telnet, TFTP, TR-069, and VoIP. The following types of ICMP messages are permitted:

echo request and reply, destination unreachable, and TTL exceeded. Other types of ICMP messages are blocked. DNS proxy is supported from LAN to WAN but not from WAN to LAN. At the High level, pre-routing and application services are not supported. UDP Port 8000 can be used to access the services, for example FTP can use 8021 and Telnet can use 8023. Regular UDP cannot be used. RG access is permitted via the LAN side but not via the WAN side. 72 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Table 26 describes the fields in the firewall window. Table 26 Firewall parameters Field Security level Description Choose the security level from the drop-down menu: Off, Low, or High Attack Protect

(Protection against DoS or DDoS attacks) Choose enable or disable attack protect from the drop-down menu The default is disable 2 3 4 Configure the firewall. Click Save. STOP. This procedure is complete. Issue: 01 3FE-47511-AAAA-TCZZA 73 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Procedure 24 MAC filter configuration 1 Select Security > MAC Filter from the top-level menu in the Ethernet Gateway window, as shown in Figure 29. Figure 29 MAC filter window Table 27 describes the fields in the MAC filter window. 74 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Table 27 MAC filter parameters Field Ethernet Interface MAC filter Description MAC Filter Mode Choose the MAC filter mode from this drop-down menu: Blocked or Allowed LAN Port Select the check boxes for the LAN ports MAC Address Choose a MAC address from the drop-down menu or enter the address in the text field WiFi SSID (WLAN) MAC filter MAC Filter Mode Choose the MAC filter mode from this drop-down menu: Blocked or Allowed SSID Select Choose an SSID option from the drop-down menu Enable Select this check box to enable MAC filtering for WiFi SSID MAC Address Choose a MAC address from the drop-down menu or enter the address in the text field Configure a MAC filter for the Ethernet interface. Click Save. If desired, select a MAC address and click the Delete column to delete a MAC address. Click Refresh to update the information. Configure a MAC filter for WiFi SSID (WLAN MAC filter). Click Save. STOP. This procedure is complete. 2 3 4 5 6 7 8 Issue: 01 3FE-47511-AAAA-TCZZA 75 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Procedure 25 IP filter configuration 1 Select Security > IP filter from the top-level menu in the Ethernet Gateway window, as shown in Figure 30. Figure 30 IP filter window Table 28 describes the fields in the IP filter window. Table 28 IP filter parameters Field Enable IP Filter Mode Internal Client Local IP Address Source Subnet Mask Remote IP Address Description Select this check box to enable an IP filter Choose an IP filter mode from the drop-down menu:

Drop for upstream Drop for downstream Choose an internal client from the drop-down menu:

Customer setting - uses the IP address input below IP - uses the connecting devices' IP to the device Local IP address Source subnet mask Remote IP address Destination Subnet Mask Destination subnet mask Protocol Choose an application protocol or all from the drop-down menu 76 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A 2 3 4 Configure the IP filter. Click Add. STOP. This procedure is complete. Procedure 26 URL filter configuration 1 Select Security > URL Filter from the top-level menu in the Ethernet Gateway window, as shown in Figure 31. Figure 31 URL Filter window Note You cannot use URL filtering for HTTPS. The URL is encrypted when using HTTPS. Table 29 describes the fields in the URL Filter window. Issue: 01 3FE-47511-AAAA-TCZZA 77 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Table 29 URL Filter parameters Field Enable URL filter URL filter type URL Address Port Description Select the check box to enable the URL filter Select the radio button for Exclude URL or Include URL Enter the URL address Enter the port number; the default is 80 2 3 4 Configure the URL Filter. Click Add Filter. STOP. This procedure is complete. Procedure 27 Parental control 1 Select Security > Parent Control from the top-level menu in the Ethernet Gateway window, as shown in Figure 32. Figure 32 Parental Control window 78 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Table 30 describes the fields in the Parental Control window. Table 30 Parental control parameters Field Policy Name Device IP Description Enter a name for the parental control policy or choose a policy from the list The device for which the rule will apply Enter the IPv4 address for the device or choose an IPv4 address from the list Days of the week Choose Every Day, or Individual Days and select the check boxes for the days of the week for which the policy applies From/To Enter the times for the policy to be in effect 2 3 4 5 6 Select the Access Control check box. Click the plus sign (+) to add a policy. A separate panel appears for configuring the policy name, IP address of the device, and dates and times for the policy. Configure the parental control policy. Click Enable to activate the policy. STOP. This procedure is complete. Issue: 01 3FE-47511-AAAA-TCZZA 79 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Procedure 28 DMZ and ALG configuration 1 Select Security > DMZ and ALG from the top-level menu in the Ethernet Gateway window, as shown in Figure 33. Figure 33 DMZ and ALG window Table 31 describes the fields in the DMZ and ALG window. Table 31 DMZ and ALG parameters Description Select the check boxes to enable the protocols to be supported by the ALG: FTP, TFTP, SIP, H323, RTSP, L2TP, IPSEC, PPTP Choose a WAN connection from the drop-down menu Select this check box to enable DMZ on the chosen WAN connection Choose Customer Setting and enter the DMZ IP address or choose the IP address of a connected device from the drop-down menu Field ALG Config DMZ Config WAN Connection List Enable DMZ DMZ IP Address 2 3 4 Configure ALG. Click Save ALG. Configure DMZ. 80 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A 5 6 Click Save DMZ. STOP. This procedure is complete. Procedure 29 Access control configuration This procedure describes how to configure the access control level (ACL). Note 1 ACL takes precedence over the firewall policy. Note 2 The trusted network object will be shared for all WAN connections; it is not applied individually to a WAN connection. 1 Select Security > Access Control from the top-level menu in the Ethernet Gateway window, as shown in Figure 34. Figure 34 Access Control window Table 32 describes the fields in the Access Control window. Issue: 01 3FE-47511-AAAA-TCZZA 81 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Table 32 Access control parameters Field WAN Description Choose a connection from the drop-down menu Trusted Network Enable Click to enable or disable ICMP, Telnet, SSH, HTTP, TR-069, HTTPS Select an access control level for each protocol:

WAN side: Allow, Deny, or Trusted Network Only LAN side: Allow or Deny Source IP Start Source IP End Enter a start IP address for the new subnet trusted network Enter an end IP address for the new subnet trusted network 2 3 4 5 6 Select a WAN connection from the drop-down menu. Click to enable or disable Trusted Network. Select an access control level for each of the six protocols: ICMP, Telnet, SSH, HTTP, TR-069, and HTTPS for both the WAN and the LAN side. Click Save. Optionally, add one or more subnet trusted networks. The maximum number of entries is 32. You can also use the Source IP fields to delete a previously created entry for a subnet trusted network. 7 STOP. This procedure is complete. 8.1.5 Application configuration The A-020W-A CPE also supports application configuration, including:

port forwarding port triggering DDNS NTP UPnP and DLNA 82 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Procedure 30 Port forwarding configuration 1 Select Application > Port forwarding from the top-level menu in the Ethernet Gateway window, as shown in Figure 35. Figure 35 Port forwarding window Table 33 describes the fields in the port forwarding window. Table 33 Port forwarding parameters Field Application Name WAN Port LAN Port Internal Client Protocol Enable Mapping WAN Connection List Description Choose an application name from the drop-down menu WAN port range LAN port range Choose a connected device from the drop-down menu and enter the associated IP address Choose the port forwarding protocol from the drop-down menu:

TCP UDP Select this check box to enable mapping TCP/UDP Choose a WAN connection from the drop-down menu Note: only active devices are shown on this menu Issue: 01 3FE-47511-AAAA-TCZZA 83 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide 2 3 4 Configure port forwarding. Click Add. STOP. This procedure is complete. Procedure 31 Port triggering 1 Select Application > Port Triggering from the top-level menu in the Ethernet Gateway window, as shown in Figure 36. Figure 36 Port Triggering window Table 33 describes the fields in the Port Triggering window. Table 34 Port triggering parameters Field Application Name Description Choose an application name from the drop-down menu

(1 of 2) 84 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Field Open Port Triggering Port Expire Time Open Protocol Trigger Protocol Enable Triggering WAN Connection List

(2 of 2) Description Enter the open port range Enter the triggering port range Enter the expiration time in seconds TCP/UDP Choose the open port protocol from the drop-down menu:

TCP UDP Choose the triggering port protocol from the drop-down menu:

TCP UDP Select this check box to enable port triggering TCP/UDP Choose a WAN connection from the drop-down menu Note: only active devices are shown on this menu 2 3 4 Configure port triggering. Click Add. STOP. This procedure is complete. Issue: 01 3FE-47511-AAAA-TCZZA 85 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Procedure 32 DDNS configuration 1 Select Application > DDNS from the top-level menu in the Ethernet Gateway window, as shown in Figure 37. Figure 37 DDNS window Table 35 describes the fields in the DDNS window. Table 35 DDNS parameters Field WAN Connection List Description Choose a WAN connection from the drop-down menu Enable DDNS Select this check box to enable DDNS on the chosen WAN connection ISP Choose an ISP from the drop-down menu. Domain Name Enter the domain name for the DDNS server Username Password Enter the DDNS username Enter the DDNS password 2 Configure DDNS. 86 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A 3 4 Click Save. STOP. This procedure is complete. Procedure 33 NTP configuration 1 Select Application > NTP from the top-level menu in the Ethernet Gateway window, as shown in Figure 38. Figure 38 NTP window 2 3 4 Select the Enable NTP Service check box. Click Save. STOP. This procedure is complete. Issue: 01 3FE-47511-AAAA-TCZZA 87 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Procedure 34 UPnP and DLNA configuration 1 Select Application > UPnP and DLNA from the top-level menu in the Ethernet Gateway window, as shown in Figure 39. Figure 39 UPnP and DLNA window 2 3 4 Select the Enable UPnP check box to enable UPnP. Click Save/Apply. STOP. This procedure is complete. 8.1.6 Maintenance The A-020W-A CPE supports maintenance tasks, including:

password change device management backup and restore device reboot firmware upgrade 88 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A restore factory defaults diagnostics log Procedure 35 Password configuration A password must adhere to the following password rules:

the password may consist of uppercase letters, lowercase letters, digital numbers, and the following special characters ! # + , - / @ _ : = ]

the password length must be from 8 to 24 characters the first character must be a digital number or a letter the password must contain at least two types of characters: numbers, letters, or special characters the same character must not appear more than 8 times in a row When the password meets the password rules, the application displays the message Your password has been changed successfully. When the password does not meet the password rules, the application displays a message to indicate which password rule has not been followed, for example:

the password is too short the password is too long Issue: 01 3FE-47511-AAAA-TCZZA 89 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide the first character cannot be a special character there are not enough character classes 1 Select Maintenance > Password from the top-level menu in the GPON Home Gateway window, as shown in Figure 40. Figure 40 Password window Table 36 describes the fields in the password window. Table 36 Password parameters Field New Password Description New password (must adhere to the password rules described above) Re-enter Password Must match the new password entered above exactly Prompt Message Password prompt message 2 3 4 Configure the new password. Click Save. STOP. This procedure is complete. 90 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Procedure 36 Device management 1 Select Maintenance > Device Management from the top-level menu in the Ethernet Gateway window, as shown in Figure 41. Figure 41 Device Management window Table 37 describes the fields in the Device Management window. Table 37 Device Management parameters Field Host Name Host Alias Description Choose a host from the drop-down menu Enter an alias for the chosen host 2 3 4 Configure an alias for a specific host. Click Add. STOP. This procedure is complete. Issue: 01 3FE-47511-AAAA-TCZZA 91 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Procedure 37 Backup and Restore 1 Select Maintenance > Backup and Restore from the top-level menu in the Ethernet Gateway window, as shown in Figure 42. Figure 42 Backup and Restore window 2 3 4 Click Select File and choose the backup file. Click Import Config File to restore the A-020W-A CPE to the saved backup or click Export Config File to export the current configuration to the backup file. STOP. This procedure is complete. 92 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Procedure 38 Upgrade firmware 1 Select Maintenance > Firmware Upgrade from the top-level menu in the Ethernet Gateway window, as shown in Figure 43. Figure 43 Firmware Upgrade window 2 3 4 Click Select File and choose the new firmware file. Click Upgrade to upgrade the firmware. STOP. This procedure is complete. Issue: 01 3FE-47511-AAAA-TCZZA 93 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Procedure 39 Reboot 1 Select Maintenance > Reboot Device from the top-level menu in the Ethernet Gateway window, as shown in Figure 44. Figure 44 Reboot Device window 2 3 Click Reboot to reboot the A-020W-A CPE. STOP. This procedure is complete. 94 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Procedure 40 Restore factory defaults 1 Select Maintenance > Factory Default from the top-level menu in the Ethernet Gateway window, as shown in Figure 45. Figure 45 Factory Default window 2 3 Click Factory Default to reset the A-020W-A CPE to its factory default settings. STOP. This procedure is complete. Issue: 01 3FE-47511-AAAA-TCZZA 95 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Procedure 41 Diagnose connections 1 Select Maintenance > Diagnostics from the top-level menu in the Ethernet Gateway window, as shown in Figure 46. Figure 46 Diagnostics window 2 3 4 5 6 7 8 Choose a WAN connection to diagnose from the drop-down menu. Enter the IP address or domain name. Select the test type: ping, traceroute, or both. Enter the number of ping attempts to perform (1 to 1000); the default is 4. Enter a ping packet length (64 to 1500); the default is 64. Enter the maximum number of trace hops (1 to 255); the default is 30. Click Start Test. Results will be displayed at the bottom of the window. 96 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A 9 Click Cancel to cancel the test. 10 STOP. This procedure is complete. Procedure 42 View log files 1 Select Maintenance > Log from the top-level menu in the Ethernet Gateway window, as shown in Figure 47. Figure 47 Log window 2 Choose a write level from the drop-down menu to determine which types of events are recorded in the log file:

Emergency Alert Critical Error Warning Notice Debug Informational Issue: 01 3FE-47511-AAAA-TCZZA 97 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide 3 4 5 Choose a reading level from the drop-down menu to determine which types of events to display from the log file:

Emergency Alert Critical Error Warning Notice Debug Informational The log file is displayed at the bottom of the window. STOP. This procedure is complete. 8.1.7 RG troubleshooting counters The Troubleshooting Counters feature enables service providers and end users to monitor the performance of their broadband connection. Tests are run to retrieve upstream and downstream throughput, latency, and DNS response time. The Troubleshooting Counters window also displays upstream and downstream packet loss and Internet status. Procedure 43 Retrieve Residential Gateway (RG) troubleshooting counters 1 Select RG Troubleshooting Counters from the left menu in the Ethernet Gateway window. The RG Troubleshooting Counters window appears; see Figure 48. 98 3FE-47511-AAAA-TCZZA Issue: 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Figure 48 RG Troubleshooting Counters window Table 38 describes the fields in the RG Troubleshooting Counters window. Table 38 RG Troubleshooting Counters parameters Field WAN Connection List US Throughput DS Throughput Description Select a WAN connection from the list This test is used to determine the upstream throughput/speed Click US Speed Test to specify the time for the upstream test The default is weekly, performed at idle to a public server This test is used to determine the downstream throughput/speed Click DS Speed Test to specify the time for the downstream test The default is weekly, performed at idle to a public server US Packet Loss The number of upstream packages lost

(1 of 2) Issue: 01 3FE-47511-AAAA-TCZZA 99 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Field DS Packet Loss Internet Status Latency DNS Response Time Port Mirror

(2 of 2) Description The number of downstream packages lost Whether the broadband connections is active (UP) or not (DOWN) This test is used to determine the lowest round-trip time in milliseconds by pinging the target server multiple times Click Latency Test to specify the time for the test The default is weekly, performed at idle to a public server This test is used to determine the lowest round-trip time in milliseconds by sending a request to the target DNS server Click DNS Response Test to specify the time for the test The default is weekly, performed at idle to a public server Select Source Port, Destination Port, Direction (Up or Down) and Status (Enable or Disable) 2 3 4 Configure the test times if desired. Click Refresh to update the data. STOP. This procedure is complete. 100 3FE-47511-AAAA-TCZZA Issue: 01 Customer document and product support Customer documentation Customer Documentation Welcome Page Technical Support Customer Documentation Technical Support Documentation feedback Customer Documentation Feedback Copyright 2018 Nokia. 3FE-47511-AAAA-TCZZA