380GWX user manual 1

 

User Manual Table of Contents TABLE OF CONTENTS INTRODUCTION TO YOUR DASH CAM USING CCTV IN A COMMERCIAL ENVIRONMENT PRECAUTIONS / CAUTIONS ON USING THIS PRODUCT FCC STATEMENT FCC-SUPPLIERS DECLARATION OF CONFORMITY PRODUCT SPECIFICATION PACKAGE CONTENTS / PRODUCT FEATURES POWERED GPS MOUNT FRONT FACING CAMERA - PARTS & CONTROLS REAR FACING CAMERA - PARTS & CONTROLS IN VEHICLE INSTALLATION CONNECTING YOUR DASH CAM TO CAM VIEWER APP INSTALLING YOUR DASH CAM (FRONT) POSITIONING YOUR DASH CAM (FRONT) INSTALLING YOUR DASH CAM (REAR) FINISHED DASH CAM & REAR CAM SETUP ANTI-TAMPER SECURITY INSTALLATION 02 03 04 05 06 07 08 09 10 11 - 16 17 18 - 21 22 - 23 24 - 25 26 27 - 28 29 - 30 31 CAM VIEWER APP

- INTRODUCTION

- CONNECT YOUR DEVICE / MAIN SCREEN

- LIVE VIEW AND PIP

- DOWNLOADING RECORDINGS (iOS & ANDROID)

- SHARING RECORDINGS / DASH CAM SETTINGS

- DASH CAM SETTINGS PC CONNECTION NEXTBASE SD CARDS TROUBLESHOOTING CE MARK INFO. / SOFTWARE LICENSE AGREEMENT WARRANTY / ONLINE & INTERNATIONAL PURCHASES 32 33 34 35 36 37 - 39 40 41 42 - 43 44 45 02 Introduction to your Dash Cam The Nextbase range of Dash Cams have been designed specically with ease of use in mind, it is recommended NOT to change the default settings, which have been carefully selected to give the best performance for day to day use. Basic operation The Dash Cam is set to record video, in les 1 minute in length. This means that each video le is a manageable size should you need to download and send to your insurance company. Eventually your MicroSD card will ll up with video les but don't worry, the camera automatically deletes the oldest le to make space for new recordings. This way you never run out of space and have plenty of driving historical evidence saved. Typically a 16Gb card will store the last 2 hours of driving footage. The Time and Date are automatically set upon the camera from satellite data. They will also update automatically for Daylight Savings Time, again based on the Country selected. Automatic Start / Stop Technology. The Dash Cam senses power supplied to the cigarette lighter socket as soon as the vehicle ignition is turned on and will start to record automatically. When the ignition is turned o, the Dash Cam will perform an automatic shutdown process. 1. Tips for capturing best video footage:

1.1 Position the Dash Cam in the centre of the windscreen and ideally behind the rear view mirror so it is not an obstruction to the driver's eld of view. P 1.2 osition the Rear Facing Camera towards the top-centre of the rear window, ensuring that it is not an obstruction to the driver's eld of view. 1.3 Reduce the amount of sky in the picture, by angling the view of the camera towards the road. Too much sky will make the road appear darker due to the automatic exposure compensation. 1.4 Remove unnecessary items from your dashboard. If objects are placed on your dashboard these can cause reections to be seen on the windscreen and these reections may be captured during recording. 2. Tips for stable memory card performance:

2.1 Periodically format the memory card. Every 2-3 weeks we recommend that you reformat the memory card. This will wipe any les from the card and set it up afresh for continued use with your Dash Cam. Of course, you should only do this AFTER you've downloaded any les from the card that you may want to keep, as formatting the card will remove all content. 2.1 Format your memory card using the Dash Cam, this will make sure that the card is structured specically for your camera. 2.2 Switch o the Dash Cam before removing or inserting the SD memory card, to prevent the chance of damage being caused to the memory card or the les stored upon it. 03 Using CCTV in a Commercial Environment When using the NEXTBASE 380GWX in a commercial vehicle you must ensure that you comply with any applicable legislation set out by the Government in your location. The following guide is written for usage of the product in the UK. UK requirements include but are not limited to the Data Protection Act, the CCTV Code of Practice and the Surveillance Camera Code of Practice. A simple CCTV Compliance Checklist is included upon the Software Disk included with the NEXTBASE 380GWX. Additional supporting documents are also included to help Data Controllers comply with applicable legislation. Example Policy and Procedure documents are also supplied (in editable Word document format) so that you can amend them to suit your business. CCTV Compliance Checklist Steps 1. The CCTV Code of Practice states that there should be a pressing need for a camera to be installed in your vehicle as using cameras can be privacy intrusive. You should ensure that you have identified a clear need for a camera to be installed (e.g. For the purpose of driver and passenger safety) 2. You must have a designated Data Controller who will be responsible for ensuring data is recorded correctly and securely as well as ensuring all Operators are aware of all relevant policies and procedures regarding the use of The Data Controller must register with the Information Commission's Office (ICO). This can be done by visiting www.ico.org.uk. Dash Cams. Data controllers will usually be organisations, but can be individuals, for example self-employed consultants. Even if an individual is given responsibility for data protection in an organisation, they will be acting on behalf of the organisation, which will be the data controller. 3. The CCTV Code of practice states that you must let people know when they are in an area where a surveillance system is in operation. Supplied with your product are three 'CCTV Window Stickers' (shown below) for this purpose. 4. Using a suitable permanent marker pen please add contact details for CCTV / Data controller, before applying stickers to your vehicles windows 5. The Data Controller is responsible for ensuring that all Dash Cam operators/drivers are aware of their responsibilities regarding the data being recorded. Included in the NEXTBASE Policy and Procedure Examples Folder on the Software Disk is an Operator/Driver Briefing Checklist, to help the Data Controller monitor this. 6. The company should have clear, documented policies regarding all aspects of data being recorded and stored. These are covered individually later in the checklist. An example of a CCTV Recording Policy is included in the NEXTBASE Policy and Procedure Examples Folder on the Software Disk. 7. All Operators/Drivers should know where to find company policies and procedures for using the Dash Cam. This is covered in the Operator/Driver Briefing Checklist. 8. The Data Controller must state how long data is to be stored by the company. The CCTV Code of Practice states that data should be deleted once it is no longer needed. An example of a CCTV Data Storage Policy is included in the NEXTBASE Policy and Procedure Examples Folder on the Software Disk. 9. The Data Controller should specify how data is deleted once it is no longer needed. This is also covered in the CCTV Data Storage Policy example, on the Software Disk. 10. The Data Controller should decide who has access to stored data. This is also covered in the CCTV Data Storage Policy example on the Software Disk. 11. The Data Controller should decide how the company handles a request for access to data it has stored. An example of a CCTV Request for Access Policy is included in the NEXTBASE Policy and Procedure Examples Folder on the Software Disk. Requests for Access can be made by members of the public or from Police forces. Examples of both Public and Police request forms have been included in the NEXTBASE Policy and Procedure Examples Folder on the Software Disk. CCTV Compliance Checklist and Example Documents produced using information provided by The Home Office, Information Commissioner's Office and the Surveillance Camera Commissioner. Contains public sector information licensed under the Open Government Licence v3.0. To comply with Surveillance Camera Legislation, the above window stickers should be located on all entrance points to your vehicle. 04 Precautions Please read this manual carefully before operation and keep it for future reference. It will be helpful should you encounter any operational problem. WARNING: Do not expose this product to rain, moisture or water under any circumstances, doing so may result in the risk of electric shock or fire. CAUTION:

To reduce the risk of electric shock, do not perform any servicing other than that contained in the instruction manual unless you are qualified to do so. Have the unit serviced by a qualified service technician if;

The Unit has been exposed to rain or water. The unit does not seem to operate normally. The unit exhibits a marked change in performance. CHOKING HAZARD:

Some Products may contain components that are small enough to be swallowed. Please keep out of reach of children. WEEE:

Disposal of Waste Electrical and Electronic Equipment and/or Battery by users in private households in the European Union. This symbol on the product or on the packaging indicates that this cannot be disposed of as household waste. You must dispose of your waste equipment and/or battery by handing it over to the applicable take-back scheme for the recycling of electronic equipment and/or batteries. For more information please contact your local household waste disposal office. Radio Frequency Band and Power Information compliance with the following directive 2014/53/EU. The full text of the EU Declaration Of Conformity is available at the following internet address: https://www.nextbase.com/certifications/

This device meets the EU requirements and the International Commission on Non-Ionising Radiation Protection (ICNIRP) on the limitation of exposure of the general public to electromagnetic fields by way of health protection. To comply with the RF exposure requirements, this equipment must be operated in a minimum of 20 cm separation distance to the user. Do not obscure the view of the road ahead or impede the deployment of any airbags in the event Cautions on using this product 1. Ensure that the windscreen/rear window is free of dirt or grease before placing mount upon it. 2. of an accident. 3. When not in use, please disconnect the car adaptor from both the 12/24Vdc outlet in your vehicle. 4. Only clean the device with a soft dry cloth, for tough dirt, apply some neutral detergent diluted in 5 to 6parts water to a soft cloth. 5. 6. 7. 8. regulation apply also, in addition to the Data Protection Act regulations. This includes labelling to identify the use f CCTV is taking place, the omission of Audio recording and informing the 9. Note that alcohol, thinner, benzene etc could cause damage to the paint or coatings. Avoid making contact with the len as damage If required clean the glass lens carefully using spectacle lens cleaning fluid on a soft cloth only. The video recordings made by this Publication of the recordings on Youtube, the internet or other methods are subject to the Data ProtectionAct and the requirements thereof must be adhered to. If the relevant Whilst driving, do not adjust the controls of your device as this is a distraction to driving. is to be used within a commercial environment, i.e. truck use, then the CCTV authorities of who controls the data. are intended for personal use only. be caused. Dash Cam Dash Cam may o s 05 FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This appliance and its antenna must not be co-located or operated conjunction with any other antenna or transmitter. A minimum separation distance of 20cm must be maintained between the antenna and the person for this appliance to satisfy the RF exposure requirements. FCC CAUTION:

Any changes or modifications to the equipment not expressly approved by the party responsible for compliance could void your authority to operate the equipment. 06 SUPPLIER'S DECLARATION OF CONFORMITY FCC -

SUPPLIER'S DECLARATION OF CONFORMITY

(47 CFR Section 2.906). STATEMENT We; Tank Design 5. FCC Marking Hereby, Declare that the essential requirements set out in the 47 CFR Sections 2.906 of FCC, have been fully fulfilled on our product with indication below:

1. Applicant's Info Company Name: Portable Multimedia Ltd Mailing Address : Unit 2, Caerphilly Business Park, Van Road, Caerphilly. CF83 3ED. UK Contact : Graham Lambert Tel : +44 02920 866429 Email Address : Support@nextbase.co.uk 2. Product Info Product Name : Dash Cam Model No. : NBDVR380GWX Brand Name : Nextbase 3. Applied Standard Standards E-CFR Title 47 Part 15 Subpart BUnintentional Radiators: 2017 Report No. TBC*

4. Test Firm Used to Take Measurements:

Name : Waltek Services (Shenzhen) Co., Ltd. Address : 1/F, Fukangtai Building, West Baima Rd Songgang Street, Baoan District, Shenzhen, Guangdong, People's Republic of China, 518105 Contact Name : Philo Zhong Tel : +86 755 8355 1033 802 Email : CB@waltek.com.cn Designation No. : TBC*

FRN : TBC*

6. Responsibilities and obligations Strictly follow the FCC rules of 2.906, 2.908, 2.909. 7. Applicant's Authorization Company Name: Portable Multimedia Ltd Mailing Address : Unit 2, Caerphilly Business Park, Van Road, Caerphilly. CF83 3ED. UK Contact Person : Graham Lambert Signature:

Email Address : Support@nextbase.co.uk Tel : +44 02920 866429 Date : TBC*

8. Responsible party in US. Company Name: Tank Design Mailing Address: 158 Sidney Street, Cambridge, MA 02139, United States Contact Person : Mr Scott Watts Signature:

Email Address : SWatts@tankdesign.com Tel : (617) 388-8380 Date : TBC*

* Please visit https://www.nextbase.com/en-gb/help-and-support/dash-cams/

download the latest 380GWX manual A full list of certicfications can be found at https://www.nextbase.com/certifications/

07 Product Specification Model Number / Name NBDVR380GWX NBDVR380GWX Rear Camera Power Requirements 5V /

A1.5 Video and Power supplied through connection to Dash Cam. Power Supply 12-24Vdc Car Power Cable

(supplied) Fuse Type: mm 1.5A 20 Output: 5Vdc

/

Sensor Resolution 2.12M Pixel 2.12M Pixel Lens -

Type / Angle / Aperture 6G / 140 / F1.8 6G / 140 / F1.8 Recording Resolution 1920 x 1080 @ 30fps 1920 x 1080 @ 30fps Card Reader 8 - 128GB MicroSD Card SD Card

(Recommended Type) SD Card Recorded file Capacity

(Single Camera, based on default settings) 8 - 128GB MicroSD Card, Class 10 for best results use a Nextbase branded SD Card. 8GB MicroSD = 60 minutes 16GB MicroSD = 120 minutes 32GB MicroSD = 240 minutes 64GB MicroSD = 480 minutes 128GB MicroSD = 960 minutes With the Rear Cam attached, recording times will be significantly reduced. Recording Format

.MOV

.MOV W49mm x L68mm (+30cm connector cable) x H37mm 125g Unit Dimensions (inc. mount) W58mm x L98mm x H47mm Unit Weight (inc. mount) Cam Viewer (min req.) Android iOS 125g V5.1 10.3 Replay 3 (min req.) Windows Mac Windows7 10.7 Android is a trademark of Google Inc. in the United States and other countries. Mac is a registered trademarks of Apple Inc. in the United States and other countries. iOS is a trademark or registered trademark of Cisco in the United States and other countries. 2015 Google Inc. All rights reserved. Google Maps mapping service is a trademark of Google Inc. Windows is a registered trademark of Microsoft Corporation in the United States and other countries. NEXTBASE Replay 3 is a registered trademark of Portable Multimedia LTD in the United Kingdom. NEXTBASE Cam Viewer is a registered trademark of Portable Multimedia LTD in the United Kingdom. microSD and the microSD logo are trademarks of SD-3C, LLC. Wi-Fi is a registered mark of Wi-Fi Alliance Corporation. Other trademarks and trade names are those of their respective owners. 08 Package Contents Please check the contents of your NEXTBASE product. Dash Cam, Mount, &

Rear Facing Camera Module Your Dash Cam and Rear Camera can record both the road and the road behind you Car Power Cable Charge your Dash Cam in you vehicle using the Car Power Cable. USB Cable Connect your Dash Cam to your PC. Security Pack Quick Start Guide Window Stickers Use the additional security attachments to prevent tampering with the Dash Cam. Quickly get your Dash Cam set up and running using the Quick Start Guide. Stickers for CCTV usage and to warn other road users that your vehicle is protected. Product Features Thank you for purchasing this Nextbase Dash Cam, in this section we will outline some of the features available with this Dash Cam. Designed in the UK the 380GWX is discreet and fits neatly at the top of the windscreen to record the road ahead in FULL 1080p HD to ensure that you capture every detail such as road signs and number plates. The Nextbase 380GWX Dash Cam has been made specifically for the commercial and fleet market, protecting both business and your drivers. The 380GWX has also been designed to be compatible with a Rear Facing Camera, to cover your view of the road behind you, as well as the road ahead. By having a unique lens with 90 degree vertical adjustment the Nextbase 380GWX is the only Dash Cam really suited to commercial cars, vans and trucks with flat windscreens. With any Dash Cam a key concern of any fleet manager is making sure that the device is running at all times. On the side of the Nextbase 380GWX are special security covers, protecting the user controls to make sure the device is working. The SD card, power connector and On/Off button can all be locked away with security to ensure that the camera is running at all times and there is no chance of the SD card being tampered with. 1. Corporate responsibility protect your employees and drivers on the road. 2. Prove that your driver wasn't to blame in the event of an incident. 3. In the event of an accident Dash Cam footage can significantly reduce insurance claim time to get your fleet vehicles back on the road sooner. 4. Protect your brand reputation by having a Dash Cam Drivers tend to be more cautious, on average 33% safer than without a Dash Cam*

*telematics scores with and without Dash Cam fitted For Help and Support please call 02920 866 429 Manual, CCTV, & Software Disk Everything you need to get you started with your Dash Cam. Product appearance may differ slightly to that shown above. 09 Powered GPS Mount Please see below to identify the parts of the supplied GPS mount. 4 5VDC-IN For use with straight connector Made in China 3 2 1 NBDVR380GWMNT 5VDC-IN For use with 90 connector 1 2 3 4 5 Locking Pins These pins will locate and then allow the camera to be attached to the mount. DC-IN Sockets There are two sockets available, one for use with the supplied 90 car adaptor, the other for use with the Nextbase Hardwire Kit (sold separately) which uses a straight connector. Please contact your Nextbase retailer to purchase the Nextbase Hardwire Kit. Cable Lock The cable lock secures the car adaptor or hardwire kit cable to the mount. Cable Lock Anti-Tamper Screw Location of the anti-tamper screw, that can be used to secure the cable lock to the mount. Adhesive Pad Once the backing tape has been removed this adhesive pad will securely adhere the mount to your windscreen. Note:

- Before removing the red backing tape from the adhesive pad make sure you have determined the optimum position for the Dash Cam (see page 26) and that the windscreen is free of dust and/or dirt.

- A spare adhesive pad has been provided, in case you wish to change the mounts location. 5 10 Front Facing Camera - Parts and Controls Please see below to identify the parts and controls of your Dash Cam. Left side:

1 2 Reset 3 4 5 6 1 2 3 4 5 6 Side Cover There are two types of side cover supplied:

Standard covers:

These are fitted when the Dash Cam as standard and are used during normal operation. Remember to replace the side cover before use. Locking covers:

Included within the Security Pack are two locking covers, these can be secured to the Dash Cam using the supplied anti-tamper screws. This allows the owner of the vehicle to prevent un-authorised access to or operation of the Dash Cam. Anti-Tamper Screw Insert Insert thread for the anti-tamper screw. Reset Button In the unlikely event the Dash Cam becomes unresponsive, press the RESET button to restart the Dash Cam. Power & Start / Stop Recording Button Long press (2 seconds) power On/Off the Dash Cam. Short press to start / stop recording. Camera to Mount Locking Screw The camera can be secured to the mount to prevent un-authorised removal, see pages 41 - 42 for further details. Microphone Integral microphone for audio recording, this can be turned off via the Cam Viewer App. 11 Front Facing Camera - Parts and Controls (contd.) Please see below to identify the parts and controls of your Dash Cam. Right side:

1 2 3 4 5 Side Cover Removable side cover, remember to replace the side cover before use. Anti-Tamper Screw Insert Insert thread for the anti-tamper screw. USB Socket Connect the supplied USB data cable here to connect the Dash Cam to a computer. Note:

During normal use the car power cable is connected to the mount, not directly to this socket. SD Card Slot Insert the MicroSD card here, taking care that the gold contacts are facing towards the mount. Camera to Mount Locking Screw The camera can be secured to the mount to prevent un-authorised removal, see pages 31 for further details. 1 1 5 4 3 12