| submitted | available | document details (if available) | source link |
|---|---|---|---|
| March 02 2022 | August 30 2022 | PDFlib+PDI 9.0.7p3 (C++/Win64) |
| various | Users Manual | Users Manual | 3.68 MiB | March 02 2022 / August 30 2022 | delayed release |
User Guide Lenovo ThinkBook 14 Gen 4 and Lenovo ThinkBook 16 Gen 4 Read this first Before using this documentation and the product it supports, ensure that you read and understand the following:
Generic Safety and Compliance Notices Safety and Warranty Guide Setup Guide First Edition (January 2022) Copyright Lenovo 2022. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration GSA contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-
35F-05925. Contents About this guide . . . . . . . . . . . . . iii
. . . . . . Chapter 1. Meet your computer . . . . . 1
. . . 1 Front . . . 2 Base . . 4
. . Left
. 6
. . Right . . 8 Bottom . . . 9 Features and specifications . . 12
. 12
. . . . . . . Statement on USB transfer rate . . Operating environment . . . Avoid constant body contact with specific hot
. . sections . Laser safety for the ToF sensor . . . . . . . . . . 12
. 13
. . . . . . . . Windows help information . Chapter 2. Get started with your computer . . . . . . . . . . . . . . . . 15
. 15 Work with Windows . 16
. 16
. 16
. 17
. 17
. 17
. 18
. Lenovo Vantage and Lenovo PC Manager
. The Novo Button menu . Keyboard hotkeys . Numeric keypad . Multi-touch gestures for touch-enabled
. screens . Open the Novo Button menu . Interact with your computer . . . . . . . . . . . . . . . . . . 18
. . . . . . Set power button behavior. . . A power plan . . Set performance mode . What is UEFI/BIOS setup utility . Open the UEFI/BIOS setup utility . Change the startup sequence . Change hotkey mode . . Enable or disable always-on . . . . Change settings in UEFI/BIOS setup utility . . . . . . Set passwords in UEFI/BIOS setup utility . . . . Password types . . Set administrator password . Change or remove administrator password . . Set user password . . . . Enable power-on password . Set hard disk password . . . Change or remove hard disk password . . 21
. 21
. 22
. 22
. 22
. 22
. 22
. 22
. 23
. 23
. 23
. 23
. 24
. 24
. 24
. 24
. 25
. . . Chapter 4. Help and support
. . Frequently asked questions . . Self-help resources . . What is a CRU? . . CRUs for your product model
. . Call Lenovo . . Before you contact Lenovo . Lenovo Customer Support Center . Purchase additional services. . . . . . . 27
. 27
. . 27
. . 28
. . 29
. . 29
. . 29
. . 29
. . 30
. . Chapter 3. Explore your computer . . 21
. 21 Manage power . 21
. 21 Check the battery status Charge the battery . . . . . . . . . . Appendix A. Notices and trademarks . . . . . . . . . . . . . . . 31 Copyright Lenovo 2022 i ii User Guide About this guide This guide applies to Lenovo product model(s) listed below. Illustrations in this guide may look slightly different from your product model. Model name ThinkBook 14 G4+ IAP ThinkBook 16 G4+ IAP ThinkBook 14 G4+ ARA ThinkBook 16 G4+ ARA Machine type (MT) 21CX 21CY 21D0 21D1 For further compliance information, refer to the Generic Safety and Compliance Notices at https://
pcsupport.lenovo.com/docs/generic_notices. This guide may contain information about accessories, features, and software that are not available on all models. This guide contains instructions that are based on the Windows operating system. These instructions are not applicable if you install and use other operating systems. Microsoft makes periodic feature changes to the Windows operating system through Windows Update. As a result, the operating system related instructions may become outdated. Refer to Microsoft resources for the latest information. The content of the guide is subject to change without notice. To obtain the latest version, go to https://
support.lenovo.com. Copyright Lenovo 2022 iii iv User Guide Chapter 1. Meet your computer Front 1. Ambient light sensor *
2. Microphones 3. Infrared LED *
4. Camera switch 5. Camera Detect the surrounding light intensity and adjust the brightness of the built-in screen accordingly. Note: To turn off the automatic brightness adjustment, type display settings in the Windows search box and then press Enter. Capture or record sound and voice. Emit infrared light for face authentication. Turn the camera on or off. Capture still and moving images for taking photos, recording videos, and video chatting. Capture your face images for face authentication. Note: For selected models, use Windows Hello to enroll your face for face authentication. 6. Camera light If the light is on, the camera is in use. 7. Time of flight (ToF) sensor 8. Screen
* for selected models Copyright Lenovo 2022 Detect human presence in front of the computer for facilitating zero touch and other convenient features. Display text, graphics, and videos. Selected models support multi-
touch function. 1 Base Figure 1. Base view14inch models Figure 2. Base view16inch models 1. Wireless antennas 2. Power button/Fingerprint reader *
2 User Guide Send and receive radio waves for the built-in wireless LAN (local area network) and Bluetooth module. Notes:
The antennas are not visible from the outside of the computer. If the location of the antennas is close to the users body (< 20 cm), you can find the Specific Absorption Rate (SAR) values in the Setup Guide that comes with your computer. Press the button to turn on the computer or put the computer into sleep mode. Enroll and read your fingerprint for user authentication. 3. Power light/Fingerprint reader light *
The light shows power status of the computer. If the computer includes a fingerprint reader, it can also show the status of the reader. Power light Solid white: The computer is turned on. Blinking white: The computer is in sleep mode. Off: The computer is turned off or in hibernation mode. Fingerprint reader light Blinking green: The fingerprint reader is starting. Solid green: The fingerprint reader is waiting for you to scan your fingerprint. To enable or disable the numeric keypad, press the Num Lock key. Perform finger touch and all the functions of a traditional mouse. Note: The touchpad also supports multi-touch function. Enter characters and interact with programs. Note: The keyboard also includes hotkeys and function keys for changing settings and performing tasks quickly. 4. Numeric keypad 5. Touchpad 6. Keyboard
* for selected models Chapter 1. Meet your computer 3 Left 1. Charging light Indicate whether the computer is connected to ac power. 2. USB-C connector/Power connector 3. USB (3.2 Gen 1) Type-A connector
(always-on) 4. HDMI connector 5. Thunderbolt 4 connector Solid white: Connected to ac power; battery capacity 91%100%
Solid amber: Connected to ac power; battery capacity 1%90%
Off: Not connected to ac power Connect to power with the included power cord and ac power adapter. Connect to an external display, storage, or data devices. Note: An appropriate adapter may be needed for connecting external devices. The always-on connector can charge external devices when the computer is turned off, in sleep or hibernation mode. The always-on function can be turned on or off in the UEFI/BIOS setup utility. Note: If Lenovo Vantage is pre-installed on your computer, you can also set always-on function within that software. Connect to a compatible digital audio device or video monitor, such as an HDTV. Connect to an external display, storage, or data devices. Note: An appropriate adapter may be needed for connecting to external devices. 4 User Guide 6. Combo audio jack 7. Status light Connect to headphones or headsets with a 3.5 mm (0.14 inch), 4-pole plug. Note: This jack does not support standalone external microphones. If you use headsets, choose one with a single plug. Solid white: The computer is turned on; battery capacity 21%
100%
Blinking fast in white: The computer is turned on; battery capacity 1%20%
Blinking slowly in white: The computer is in sleep mode. Off: The computer is turned off. Chapter 1. Meet your computer 5 Right Figure 3. Right view14inch models Figure 4. Right view16inch models 1. Connector protective cover A USB 2.0 Type-A connector is hidden under the protective cover. It is perfect for connecting the receiver for a wireless mouse or keyboard. 2. microSD card slot Insert a microSD card into the slot for data transfer or storage. 6 User Guide 3. SD card slot Insert an SD card or a MultiMediaCard (MMC) into the slot for data transfer or storage. 4. USB (3.2 Gen 1) Type-A connector Connect to a USB-compatible device, such as a USB keyboard, a USB mouse, a USB storage device, or a USB printer. 5. Ethernet connector Connect to a local area network (LAN). Note: When the green indicator is on, the computer is connected to a LAN. When the yellow indicator blinks, data is being transmitted. 6. Nano security-lock slot Lock your computer to a desk, table, or other fixtures through a compatible security cable lock. Chapter 1. Meet your computer 7 Bottom 1. Novo button hole 2. Ventilation slots (inlet) Press the Novo button to open the Novo Button menu. From the menu, you can choose to open the UEFI/BIOS setup utility, the Boot menu, or the Windows startup options screen. Maintain the incoming airflow to dissipate internal heat. Note: Do not block the ventilation slots. Otherwise, the computer might overheat. 3. Speakers Produce sound. 8 User Guide Features and specifications Dimensions ThinkBook 14 G4+ IAP and ThinkBook 14 G4+ ARA Width: 312 mm (12.28 inches) Depth: 221 mm (8.70 inches) Thickness With flat panel: 15.9 mm (0.63 inches) With bent panel: 16.5 mm (0.65 inches) ThinkBook 16 G4+ IAP and ThinkBook 16 G4+ ARA Width: 355 mm (13.98 inches) Depth: 251 mm (9.89 inches) Thickness With flat panel: 16.9 mm (0.67 inches) With bent panel: 17.5 mm (0.69 inches) Input: 100 V ac240 V ac, 50 Hz60 Hz Maximum output: 20 V dc, 3.25 A/20 V dc, 5 A Maximum power: 65 W/100 W ac power adapter Note: 65 W (20 V dc, 3.25 A) ac adapters are supplied and intended only for products with U15 Intel CPUs. For products with Intel U28 and H45 CPUs, 100 W (20 V dc, 5 A) ac adapters are supplied and included with the products. Battery pack ThinkBook 14 G4+ IAP and ThinkBook 14 G4+ ARA Capacity 46.5 Wh 62 Wh Number of cells 3 4 ThinkBook 16 G4+ IAP and ThinkBook 16 G4+ ARA Capacity 57 Wh 71 Wh Number of cells 3 4 Note: The battery capacity is the typical or average capacity as measured in a specific test environment. Capacities measured in other environments may differ but are no lower than the rated capacity (see product label). Microprocessor To view the microprocessor information of your computer, type system information in the Windows search box and then press Enter. Memory Type: Onboard Number of physical slots: 0 Chapter 1. Meet your computer 9 Storage device Type: solid-state drive Form factor: M.2 (2242 or 2280) Bus: PCI Express Screen Size ThinkBook 14 G4+ IAP and ThinkBook 14 G4+ ARA: 355.60 mm (14 inches) ThinkBook 16 G4+ IAP and ThinkBook 16 G4+ ARA: 406.40 mm (16 inches) Display resolution ThinkBook 14 G4+ IAP and ThinkBook 14 G4+ ARA 1920 1200 pixels (WUXGA model) 2240 1400 pixels (2.2 K model) 2880 1800 pixels (2.8 K model) ThinkBook 16 G4+ IAP and ThinkBook 16 G4+ ARA 1920 1200 pixels (WUXGA model) 2560 1600 pixels (2.5 K model) Keyboard Function keys Hotkeys Numeric keypad *
Keyboard backlight *
10 User Guide Connectors and slots Combo audio jack Ethernet connector USB Type-A connector 3 (one connector with Always-On function) USB-C connector Power input up to 100 W Power output up to 5 V and 3 A USB data transfer rate up to 480 Mbps for USB 2.0 USB data transfer rate up to 5 Gbps for USB 3.2 Gen 1 USB data transfer rate up to 10 Gbps for USB 3.2 Gen 2 DisplayPort 1.4. Supports maximum output resolution of 5120 3200, at 60 Hz frame rate and color depth of 24 bpp (bits per pixel). USB-C connector (Thunderbolt 4 enabled)*
Power input up to 100 W Power output up to 5 V and 3 A USB data transfer rate up to 480 Mbps for USB 2.0 USB data transfer rate up to 5 Gbps for USB 3.2 Gen 1 USB data transfer rate up to 10 Gbps for USB 3.2 Gen 2 DisplayPort 1.4. Supports maximum output resolution of 5120 3200, at 60 Hz frame rate and color depth of 24 bpp (bits per pixel). Up to 40 Gbps bi-directional data transfer rate in Thunderbolt mode. USB-C connector (USB4 compliant)*
Power input up to 100 W Power output up to 5 V and 3 A USB data transfer rate up to 480 Mbps for USB 2.0 USB data transfer rate up to 5 Gbps for USB 3.2 Gen 1 USB data transfer rate up to 10 Gbps for USB 3.2 Gen 2 USB data transfer rate up to 40 Gbps for USB4 DisplayPort 2.0. Supports maximum output resolution of 15360 8460, at 60 Hz frame rate and color depth of 30 bpp (bits per pixel). HDMI 2.0b connector microSD card slot*
SD card slot*
Note: Data rates and performance ratings are dependent on connected devices and cables if they are used. For DisplayPort connection through a USB-C port, the listed maximum output capacity is only available on external displays with a DisplayPort, a Mini DisplayPort, or a USB-C port that supports DisplayPort Alternate Mode. For connections using a converter or an adapter, the actual output resolution may be lower. Security Fingerprint reader *
Nano security-lock slot UEFI/BIOS passwords Administrator password User password Master hard disk password User hard disk password Chapter 1. Meet your computer 11 Network Ethernet (10/100/1000 Mbps) network adapter Bluetooth and Wi-Fi combo adapter
* for selected models Statement on USB transfer rate Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device. USB device 3.2 Gen 1 3.2 Gen 2 Data rate (Gbit/s) 5 10 Operating environment Maximum altitude (without pressurization) 3048 m (10 000 ft) Temperature At altitudes up to 2438 m (8000 ft) Operating: 5C to 35C (41F to 95F) Storage: 5C to 43C (41F to 109F) At altitudes above 2438 m (8000 ft) Maximum temperature when operating under the unpressurized condition: 31.3C (88F) Note: When you charge the battery, its temperature must be no lower than 10C (50F). Relative humidity Operating: 8% to 95% at wet-bulb temperature 23C (73F) Storage: 5% to 95% at wet-bulb temperature 27C (81F) Avoid constant body contact with specific hot sections CAUTION:
When the computer is operating, it should be placed on a hard and flat surface with its bottom area not in contact with users bare skin. Under normal operating conditions, the temperature of the bottom surface will remain within an acceptable range as defined in IEC 62368-1, but such temperatures can still be high enough to cause discomfort or harm to the user if directly touched for over one minute at a time. As such, it is recommended that users avoid prolonged direct contact with the bottom of the computer. 12 User Guide Laser safety for the ToF sensor This device is classified as a Class 1 laser product per EN/IEC 60825-1:2014. This device complies with FDA performance standards for laser products except for conformance with IEC 60825-1 Ed. 3, as described in Laser Notice No. 56, dated May 8, 2019. CAUTION:
This device contains a laser that could be damaged during repair or disassembly, which could result in hazardous exposure to infrared laser emissions. There are no user serviceable parts with the device. Do not attempt to disassemble or service the device. Chapter 1. Meet your computer 13 14 User Guide Chapter 2. Get started with your computer Work with Windows The following table contains Windows frequently used settings. You can learn the basics and start working with Windows right away. To configure settings, type the corresponding keywords in the Windows search box and select the best match. Follow the on-screen instructions to customize settings. Table 1. Basic settings Functions Descriptions Control Panel View or change Windows settings, including hardware and software setup and configuration. Connect to Wi-Fi networks For models with a wireless LAN module, you can connect your computer to a Wi-Fi network. Click the network icon in the Windows notification area, and then select a network for connection. Note: The wireless LAN module on your computer may support different standards. For some countries or regions, use of 802.11ax may be disabled according to local regulations. Search by keywords Control Panel Wi-Fi Connect to wired networks For models with an Ethernet (RJ-45) connector, you can use an Ethernet cable to connect your computer to a wired network. Airplane mode Airplane mode is a convenient setting to turn all wireless communications of your computer on and off. You may need to turn it on when boarding an airplane. Airplane mode Night light mode Adjust color temperature Windows Updates Night light is a switch in Windows that you can turn on and off. When it is turned on, your screen shows warmer colors and the amount of emitted blue light is reduced. Enabling night light reduces the chances of developing eye fatigue or eye strain. Note: For more guidance on reducing eye fatigue or eye strain, go to https://www.lenovo.com/us/en/compliance/visual-fatigue. Night light If night light mode is turned on, you can adjust the color temperature of the screen. Note: Selected Lenovo computers are low blue light certified. These computers are tested with night light turned on and color temperature set to the default value of 48. Night light Microsoft periodically releases feature and security updates to the Windows operating system. Updates that are applicable to your Windows version are downloaded automatically when your computer is connected to the Internet. When updates are downloaded, you are prompted to restart the computer to install these updates. You can also manually check if there are available updates for the installed version of Windows. Attention: Only use Windows Update to download and install updates. Updates downloaded from other sources may include security risks. Windows Updates Copyright Lenovo 2022 15 Table 2. Optional settings Functions Descriptions Set up face recognition Enroll your fingerprint For models with a Windows Hello-compatible infrared camera, you can set up face recognition to sign in with your face. For models with a fingerprint reader, you can enroll your fingerprint for Windows sign-in. Search by keywords Sign-in options Sign-in options Windows help information If the on-screen instructions cannot solve your problem, refer to the following to get the online Windows help information. Type Get Help or Tips in the Windows search box and then press Enter. When the app opens, type the problem description and select the matched result. Visit Microsoft support Web site: https://support.microsoft.com. Enter what you are looking for in the search box and get search results. Lenovo Vantage and Lenovo PC Manager They are both apps developed by Lenovo. Using either of them, you can:
View product information and system status Manage and change device settings Check for and perform system update Note: This feature is only available on Lenovo Vantage. In Lenovo PC Manager, you can check for and perform driver update. Depending on the country or region in which your computer is purchased, one of the apps may be pre-
installed on your computer. To open it, type its name in the Windows Search box and select the matched result. If neither of the apps is pre-installed, you may install one on your own. Lenovo Vantage is available for download free of charge from the Microsoft Store. Note: App features are subject to change with updates and specific features may not be available on all Lenovo products. The Novo Button menu The Novo Button menu can be displayed before the operating system starts. From the menu, you can choose to Open the BIOS/UEFI setup utility Open the boot device selection menu Open the Windows startup options screen Note: From the Windows startup options screen, you can then choose to Start your computer using a recovery drive Reset your computer Open advanced options screen 16 User Guide Open the Novo Button menu For Lenovo computers with a Novo button, you can press the button to open the Novo Button menu. Step 1. Turn off the computer. Step 2. Open the LCD screen and press the Novo button. Note: Alternatively, turn off the computer. Press Fn and the power button to open the Novo Button menu. Interact with your computer Keyboard hotkeys Some keys on the keyboard are printed with icons. These keys are called hotkeys and can be pressed alone or in combination with the Fn key to open certain apps or change certain settings quickly. The functions of the hotkeys are symbolized by the icons printed on them. Hotkey Function Mute/Unmute sound. Decrease/Increase system volume. Mute/Unmute the microphone. Increase/Decrease screen brightness. Switch display devices. Turn airplane mode on and off. Service key. Answer the Microsoft Teams calls. Notes:
Supported on select versions of Microsoft Teams. Install Microsoft Teams manually. Reject the Microsoft Teams calls. Notes:
Supported on select versions of Microsoft Teams. Install Microsoft Teams manually. Open the Windows Calculator app. Open Lenovo Vantage, Lenovo PC Manager, or an app launch bar. Open the Windows snipping tool. Play or pause playback of media. (for 16-inch models only) Stop playback of media.(for 16-inch models only) Go the next media file in the playlist or folder.(for 16-inch models only) Go to the previous media file in the playlist or folder.(for 16-inch models only) Turn on/off or adjust the brightness of the keyboard backlight.(for seleted models) Note: This hotkey must be used with the Fn key. Chapter 2. Get started with your computer 17 Hotkey mode Some hotkeys share keys with function keys (F1 to F12). The hotkey mode is a UEFI/BIOS setting that changes how hotkeys (or function keys) are used. Hotkey mode setting How to use hotkeys How to use function keys Disabled Enabled Hold down the Fn key and press one of the hotkeys. Press the function keys directly. Press the hotkeys directly. Hold down the Fn key and press one of the function keys. Note: Hotkeys that do not share keys with function keys are not affected by the hotkey mode setting. They should always be used with the Fn key. Numeric keypad Some Lenovo computers includes a dedicated numeric keypad on the far right of the keyboard. The keypad is used for entering numbers and operators quickly. Press the NumLock key to enable or disable the numeric keypad. Multi-touch gestures for touch-enabled screens Selected Lenovo computers include a touch-enabled screen. For such a computer, you can use your fingers to interact with the operating system and apps that are gesture aware. Note: Not all gestures are supported by all apps. Function Selecting an item Double-clicking an item Right-clicking an item Gesture Tap Tap twice quickly Tap and hold 18 User Guide Gesture Pinch Spread Tap from the left edge Tap and hold Function Zooming out Zooming in Viewing all open apps Displaying the Action Center of Windows Chapter 2. Get started with your computer 19 20 User Guide Chapter 3. Explore your computer Manage power Use the information in this section to achieve the best balance between performance and power efficiency. Check the battery status The battery status icon the current power plan, and access battery settings quickly. or is in the Windows notification area. You can check the battery status, view Click the battery status icon to display the percentage of battery power remaining and change the power mode. A warning message is displayed when the battery is low. Charge the battery When the remaining battery power is low, charge your battery by connecting your computer to ac power. The battery is fully charged in about two to four hours. The actual charging time depends on the battery capacity, the physical environment, and whether you are using the computer. Battery charging is also affected by its temperature. The recommended temperature range for charging the battery is between 10C (50F) and 35C (95F). Note:
You can check the battery temperature in Lenovo Vantage or Lenovo PC Manager. To maximize the life of the battery, once the battery is fully charged, it must discharge to 94% or lower before it will be allowed to recharge again. To extend your batterys lifespan, the battery may optimize its full charge capacity based on your usage. After prolonged periods of limited use, full battery capacity may not be available until you discharge to as low as 20% and recharge completely. For more information, refer to the power section of Lenovo Vantage. Set power button behavior By default, pressing the power button puts the computer to sleep mode. However, you can change the power button behavior in Windows Control Panel. Step 1. Type Control Panel in the Windows search box and then press Enter. Open the control panel and view by large or small icons. Step 2. Select the power options and then click choose what the power button does. A power plan A power plan is a collection of power-saving settings made available by an operating system. With a power plan, you can set idle time-outs for different hardware components to enter a low-power state. The default power plan and some of its idle time-out settings are listed below for computer models pre-installed with Windows. The listed settings are active when the computer is connected to an electrical outlet. If your computer include a built-in battery pack, a different collection of time-out settings is set to take effect when the computer is operating on battery power. Copyright Lenovo 2022 21 Default power plan: Balanced Turn off the display: after 10 minutes Put the computer to sleep: after 10 minutes Note: To wake the computer from the sleep state, press the power button or any key on the keyboard. Change or customize a power plan This operation is applicable to computers with pre-installed Windows. Step 1. Type power plan in the Windows search box and then press Enter. Step 2. Customize a power plan of your preference. Set performance mode Your computer can work in different performance modes. The performance and power consumption of the computer vary in different performance modes. Press Fn + Q to cycle through different performance modes. Change settings in UEFI/BIOS setup utility This section introduces what is UEFI/BIOS and the operations you can perform in its setup utility. What is UEFI/BIOS setup utility UEFI/BIOS is the first program that runs when a computer starts. UEFI/BIOS initializes hardware components and loads the operating system and other programs. Your computer may include a setup program (setup utility) with which you can change certain UEFI/BIOS settings. Open the UEFI/BIOS setup utility Step 1. Turn on or restart the computer. Step 2. When the Lenovo logo appears on the screen, press F2 repeatedly. Note: For computers with hotkey mode enabled, press Fn + F2. Change the startup sequence You may need to change the startup sequence to allow the computer to start from another device or a network location. Step 1. Open the UEFI/BIOS setup utility. Step 2. Navigate to the Boot menu. Step 3. Follow on-screen instructions to change the order of devices under Boot Priority Order. Note: You can also change startup sequence temporarily without opening the setup utility. To do so, start the computer. When the Lenovo logo appears, press F12 (or Fn + F12) repeatedly. Change hotkey mode Step 1. Open the UEFI/BIOS setup utility. Step 2. Select Configuration Hotkey Mode and press Enter. Step 3. Change the setting to Disabled or Enabled. Step 4. Select Exit Exit Saving Changes. 22 User Guide Enable or disable always-on For some Lenovo computers with always-on connectors, the always-on function can be enabled or disabled in the UEFI/BIOS setup utility. Step 1. Open the UEFI/BIOS setup utility. Step 2. Select Configuration Always On USB and press Enter. Step 3. Change the setting to Disabled or Enabled. Step 4. Select Exit Exit Saving Changes. Set passwords in UEFI/BIOS setup utility This section introduces the types of passwords that you can set in the UEFI (Unified Extensible Firmware Interface) or BIOS (Basic Input/Output System) setup utility. Password types You can set various types of passwords in the UEFI/BIOS setup utility. Password type Pre-requisite Usage Administrator password No You must enter it to start the setup utility. User password The administrator password must be set. You can use the user password to start the setup utility. Master hard disk password No User hard disk password The master hard disk password must be set. You must enter it to start the operating system. You can use the user hard disk password to start the operating system. Notes:
All passwords set in the setup utility consist of alphanumeric characters only. If you start the setup utility using the user password, you can only change a few settings. Set administrator password You set the administrator password to prevent unauthorized access to the UEFI/BIOS setup utility. Attention: If you forget the administrator password, a Lenovo authorized service personnel cannot reset your password. You must take your computer to a Lenovo authorized service personnel to have the system board replaced. Proof of purchase is required and a fee will be charged for parts and service. Step 1. Open the UEFI/BIOS setup utility. Step 2. Select Security Set Administrator Password and press Enter. Step 3. Enter a password string that contains only letters and numbers and then press Enter Step 4. Enter the password again and press Enter. Step 5. Select Exit Exit Saving Changes. Chapter 3. Explore your computer 23 Next time you start the computer, you must enter the administrator password to open the setup utility. If Power on Password is enabled, you must enter the administrator password or the user password to start the computer. Change or remove administrator password Only the administrator can change or remove the administrator password. Step 1. Open the UEFI/BIOS setup utility using the administrator password. Step 2. Select Security Set Administrator Password and press Enter. Step 3. Enter the current password. Step 4. In the Enter New Password text box, enter the new password. Step 5. In the Confirm New Password text box, enter the new password again. Note: If you want to remove the password, press Enter in both text boxes without entering any character. Step 6. Select Exit Exit Saving Changes. If you remove the administrator password, the user password is also removed. Set user password You must set the administrator password before you can set the user password. The administrator of the setup utility might need to set a user password for use by others. Step 1. Open the UEFI/BIOS setup utility using the administrator password. Step 2. Select Security Set User Password and press Enter. Step 3. Enter a password string that contains only letters and numbers and then press Enter. The user password must be different from the administrator password. Step 4. Enter the password again and press Enter. Step 5. Select Exit Exit Saving Changes. Enable power-on password If the administrator password has been set, you can enable power-on password to enforce greater security. Step 1. Open the UEFI/BIOS setup utility. Step 2. Select Security Power on Password and press Enter. Note: The administrator password must be set in advance. Step 3. Change the setting to Enabled. Step 4. Select Exit Exit Saving Changes. If power-on password is enabled, a prompt appears on the screen every time you turn on the computer. You must enter the administrator or user password to start the computer. Set hard disk password You can set a hard disk password in the setup utility to prevent unauthorized access to your data. 24 User Guide Attention: Be extremely careful when setting a hard disk password. If you forget the hard disk password, a Lenovo authorized service personnel cannot reset your password or recover data from the hard disk. You must take your computer to a Lenovo authorized service personnel to have the hard disk drive replaced. Proof of purchase is required and a fee will be charged for parts and service. Step 1. Open the UEFI/BIOS setup utility. Step 2. Select Security Set Hard Disk Password and press Enter. Note: If you start the setup utility using the user password, you cannot set hard disk password. Step 3. Follow on-screen instructions to set both master and user passwords. Note: The master and user hard disk passwords must be set at the same time. Step 4. Select Exit Exit Saving Changes. If the hard disk password is set, you must provide the correct password to start the operating system. Change or remove hard disk password Step 1. Open the UEFI/BIOS setup utility. Step 2. Select Security. Step 3. Change or remove the hard disk password. To change or remove master password, select Change Master Password and press Enter. Note: If you remove the master hard disk password, the user hard disk password is also removed. To change user password, select Change User Password and press Enter. Note: The user hard disk password cannot be removed separately. Step 4. Select Exit Exit Saving Changes. Chapter 3. Explore your computer 25 26 User Guide Chapter 4. Help and support Frequently asked questions How do I partition my storage drive?
Refer to https://support.lenovo.com/solutions/ht503851 What should I do if my computer stops responding. Press and hold the power button until the computer turns off. Then restart the computer. What should I do if I spill liquid on the computer?
1. Carefully unplug the ac power adapter and turn off the computer immediately. The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits. Attention: Although you might lose some data or work by turning off the computer immediately, leaving the computer on might make your computer unusable. 2. Wait until you are certain that all the liquid is dry before turning on your computer. CAUTION:
Do not try to drain out the liquid by turning over the computer. If your computer has keyboard drainage holes on the bottom, the liquid will be drained out through the holes. Where can I get the latest device drivers and UEFI/BIOS?
Lenovo Vantage or Lenovo PC Manager Lenovo Support Web site at https://support.lenovo.com Self-help resources Use the following self-help resources to learn more about the computer and troubleshoot problems. Resources How to access?
Troubleshooting and frequently asked questions https://www.lenovo.com/tips https://forums.lenovo.com Accessibility information https://www.lenovo.com/accessibility Reset or restore Windows Use Lenovo recovery options. 1. Go to https://support.lenovo.com/
HowToCreateLenovoRecovery. 2. Follow the on-screen instructions. Use Windows recovery options. 1. Go to https://pcsupport.lenovo.com. 2. Detect your computer or manually select your computer model. 3. Click Diagnostics Operating System Diagnostics and then follow the on-screen instructions. Copyright Lenovo 2022 27 Resources How to access?
Use Lenovo Vantage or Lenovo PC Manager to:
Download and install the latest drivers and firmware. Configure hardware settings Use Windows Search. Diagnose computer hardware problems. Check the computer warranty status. Product documentation:
Generic Safety and Compliance Notices Safety and Warranty Guide Setup Guide This User Guide Regulatory Notice Lenovo Support Web site with the latest support information of the following:
Drivers and software Diagnostic solutions Product and service warranty Product and parts details Knowledge base and frequently asked questions Windows help information What is a CRU?
1. Go to https://support.lenovo.com. 2. Detect your computer or select computer model manually. 3. Select Documentation and filter out the documentation you want. Visit https://support.lenovo.com Use Get Help or Tips. Use Windows Search or the Cortana personal assistant. Microsoft support Web site: https://
support.microsoft.com Customer replaceable units (CRUs) are parts that can be upgraded or replaced by the customer. A Lenovo computer may contain the following types of CRUs:
Self-service CRU Optional-service CRU Parts that can be installed or replaced easily by customer themselves or by trained service technicians at an additional cost. Parts that can be installed or replaced by customers with a greater skill level. Trained service technicians can also provide service to install or replace the parts under the type of warranty designated for the customers machine. If you intend to install a CRU, Lenovo will ship the CRU to you. You might be required to return the defective part that is replaced by the CRU. When return is required: (1) return instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty (30) days of your receipt of the replacement CRU. For full details, see the Lenovo Limited Warranty at https://www.lenovo.com/warranty/llw_ 02. 28 User Guide CRUs for your product model The table below lists the CRUs and CRU types that are defined for your product model. Part Power cord ac power adapter Notes:
Self-service CRU Optional-service CRU X X CRU replacement instruction is provided in one or more of the following publications and are available from Lenovo at any time upon your request. the product User Guide the printed publications that came with the product Replacement of any parts not listed above, including the built-in rechargeable battery, must be done by a Lenovo-authorized repair facility or technician. Go to https://support.lenovo.com/partnerlocation for more information. Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Record product information and problem details before you contact Lenovo. Product information Product name Problem symptoms and details What is the problem? Is it continuous or intermittent?
Machine type and serial number Any error message or error code?
What operating system are you using? Which version?
Which software applications were running at the time of the problem?
Can the problem be reproduced? If so, how?
Note: The product name and serial number can usually be found on the bottom of the computer, either printed on a label or etched on the cover. Lenovo Customer Support Center During the warranty period, you can call Lenovo Customer Support Center for help. Telephone numbers For a list of the Lenovo Support phone numbers for your country or region, go to https://
pcsupport.lenovo.com/supportphonelist. Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative. Chapter 4. Help and support 29 Services available during the warranty period Problem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem. Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service. Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes
(ECs) that apply to your hardware available. Services not covered Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts Identification of software problem sources Configuration of UEFI/BIOS as part of an installation or upgrade Changes, modifications, or upgrades to device drivers Installation and maintenance of network operating systems (NOS) Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, see Warranty information in the Safety and Warranty Guide that comes with your computer. Purchase additional services During and after the warranty period, you can purchase additional services from Lenovo at https://
pcsupport.lenovo.com/warrantyupgrade. Service availability and service name might vary by country or region. 30 User Guide Appendix A. Notices and trademarks Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any other product, program, or service. Lenovo may have patents or pending patent programs covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:
Lenovo (United States), Inc. 8001 Development Drive Morrisville, NC 27560 U.S.A. Attention: Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. Changes are made periodically to the information herein; these changes will be incorporated in new editions of the publication. To provide better service, Lenovo reserves the right to improve and/or modify the products and software programs described in the manuals included with your computer, and the content of the manual, at any time without additional notice. The software interface and function and hardware configuration described in the manuals included with your computer might not match exactly the actual configuration of the computer that you purchase. For the configuration of the product, refer to the related contract (if any) or product packing list, or consult the distributor for the product sales. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The result obtained in other operating environments may vary. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk. Copyright Lenovo 2022 31 Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice. For the latest information or any questions or comments, contact or visit the Lenovo Web site:
https://support.lenovo.com Trademarks Lenovo and Lenovo logo are trademarks of Lenovo. Thunderbolt is a trademark of Intel Corporation or its subsidiaries. Microsoft, Windows, Windows Hello, OneDrive, Outlook, Skype, Office 365, Direct3D, and Cortana are trademarks of the Microsoft group of companies. DisplayPort is a trademark of the Video Electronics Standards Association. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries. Wi-Fi and Miracast are registered trademarks of Wi-Fi Alliance. USB-C is a trademark of USB Implementers Forum. All other trademarks are the property of their respective owners. 32 User Guide
This product uses the FCC Data API but is not endorsed or certified by the FCC