submitted | available | document details (if available) | source link |
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February 20 2019 | August 19 2019 |
various | User Manual 20190208 v1 - [SM-A505FN DS] 8. User Manual Part1 | Users Manual | 5.41 MiB | February 20 2019 / August 19 2019 |
USER MANUAL SM-A305F SM-A305F/DS SM-A305FN/DS SM-A305GN SM-A305GN/DS SM-A505F SM-A505F/DS SM-A505FN/DS SM-A505GN SM-A505GN/DS English. 01/2019. Rev.1.0 www.samsung.com Table of Contents Basics 4 6 Read me first Device overheating situations and solutions 10 Device layout and functions 17 Battery 19 SIM or USIM card (nano-SIM card) 25 Memory card (microSD card) 29 Turning the device on and off 30 32 Samsung account 34 Transferring data from your previous Initial setup device (Smart Switch) 38 Understanding the screen 50 Notification panel 52 Entering text Installing or uninstalling apps Apps and features 55 57 Bixby (Galaxy-A50 models only) 67 Bixby Vision 70 Bixby Home 73 Reminder 77 Phone Internet 82 Contacts 86 Messages 89 91 Email 92 Camera 111 Gallery 117 AR Emoji (Galaxy-A50 models only) 125 Always On Display 128 Multi window 131 Kids Home 133 Samsung Pay 136 Samsung Pay mini 136 Galaxy Wearable 137 Samsung Members 138 Samsung Notes 139 Calendar 140 Samsung Health 144 Radio 145 Voice Recorder 146 My Files 146 Clock 148 Calculator 149 Game Launcher 152 SmartThings 157 Sharing content 158 Google apps 2 197 Google 198 Advanced features 199 Dual Messenger 200 Device care 203 Apps 204 General management 205 Accessibility 205 Software update 206 User manual 206 About phone Appendix 207 Troubleshooting 214 Removing the battery Table of Contents Settings 160 Introduction 160 Connections 162 Wi-Fi 164 Bluetooth 166 NFC and payment (NFC-enabled models) 168 Data saver 169 SIM card manager (dual SIM models) 169 Mobile Hotspot and Tethering 171 More connection settings 174 Sounds and vibration 174 Dolby Atmos (surround sound) 175 Separate app sound 175 Notifications 176 App icon badges 176 Display 177 Blue light filter 178 Changing the screen mode or adjusting the display colour 179 Screensaver 180 Wallpapers and themes 180 Lock screen 181 Smart Lock 182 Biometrics and security 183 Face recognition 186 Fingerprint recognition 189 Samsung Pass 190 Secure Folder 195 Accounts and backup 196 Samsung Cloud 3 Basics Read me first Please read this manual before using the device to ensure safe and proper use. Descriptions are based on the devices default settings. Some content may differ from your device depending on the region, service provider, model specifications, or devices software. Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the devices specifications and the environment that it is used in. Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung. Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly. Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media. You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature. Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers. 4 Basics Modifying the devices operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty. If you use a screen protector, it is recommended to use a Samsung product for better fingerprint recognition. Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty. You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Due to the nature of the product, displaying fixed graphics for extended periods may result in afterimages
(screen burn-in) or ghosting. It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods and turn off the touchscreen when not using the device. You can set the touchscreen to turn off automatically when you are not using it. Launch the Settings app, tap Display Screen timeout, and then select the length of time you want the device to wait before turning off the touchscreen. To set the touchscreen to automatically adjust its brightness based on the surrounding environment, launch the Settings app, tap Display, and then tap the Adaptive brightness switch to activate it. Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, launch the Settings app and tap About phone Status. Depending on the region, you can view the regulatory information on the device. To view the information, launch the Settings app and tap About phone Regulatory information. 5 Basics Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Notice: notes, usage tips, or additional information Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the devices lifespan or performance and is in the devices normal range of operation. If the battery becomes too hot, the charger may stop charging. Do the following when the device heats up:
Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again. If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one. When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger. The wireless charging or fast charging feature is only available on supported models. 6 Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model. During the initial setup after purchase or when restoring data When downloading large files When using apps that require more power or using apps for extended periods When playing high-quality games for extended periods When recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to a TV While multitasking (or, when running many apps in the background) When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of data for syncing with the cloud, email, or other accounts When using a navigation app in a car while the device is placed in direct sunlight When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the devices multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead When you are roaming 7 Basics Do the following when the device heats up:
Keep the device updated with the latest software. Conflicts between running apps may cause the device to heat up. Restart the device. Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them. Close apps that increase battery consumption or that run in the background when not in use. Delete unnecessary files or unused apps. Decrease the screen brightness. If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. If the device becomes hotter than usual, a device overheating message will appear. To lower the devices temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and you will only be able to make emergency calls until the device cools down. If the device overheats or feels hot for a prolonged period, a power off message will appear. Turn off the device, and wait until it cools down. 8 Basics Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the batterys lifespan, damaging the device, or causing a fire. Do not store your device in very cold or very hot temperatures. Do not expose your device to direct sunlight for extended periods. Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime. Do not place the device in any areas that may overheat, such as on an electric heating mat. Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers. Never use a damaged charger or battery. 9 Basics Device layout and functions Package contents Refer to the quick start guide for package contents. The items supplied with the device and any available accessories may vary depending on the region or service provider. The supplied items are designed only for this device and may not be compatible with other devices. Appearances and specifications are subject to change without prior notice. You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty. Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website. 10 Basics Device layout Galaxy-A30 models:
Proximity/Light sensor Speaker Volume key Power key Front camera Touchscreen Multipurpose jack
(USB Type-C) 11 Basics GPS antenna Rear camera
(Dual) Flash Fingerprint recognition sensor Speaker Microphone MST antenna SIM card / Memory card tray NFC antenna Main antenna Earphone jack 12 Basics Galaxy-A50 models:
Proximity/Light sensor Speaker Front camera Touchscreen Multipurpose jack
(USB Type-C) Volume key Power key Fingerprint recognition sensor 13 Basics GPS antenna MST antenna Rear camera
(Triple) Flash Speaker Microphone SIM card / Memory card tray NFC antenna Main antenna Earphone jack When using the speakers, such as when playing media files or using speakerphone, do not place the device close to your ears. Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight, the camera image sensor may be damaged. A damaged image sensor is irreparable and will cause dots or spots in pictures. If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. 14 Basics Connectivity problems and battery drain may occur in the following situations:
If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the devices antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction. Do not cover the proximity/light sensor area with screen accessories, such as a screen protector or stickers. Doing so may cause the sensor to malfunction. Hard keys Key Power Volume Volume key Power key Function Press and hold to turn the device on or off. Press and hold to start a conversation with Bixby. For more information, refer to Waking up Bixby using the Power key and Using Bixby. (Galaxy-A50 models only) Press to turn on or lock the screen. Press to adjust the device volume. 15 Basics Soft buttons Recents button Back button Home button When you turn on the screen, the soft buttons will appear at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. Refer to Navigation bar (soft buttons) for more information. 16 Basics Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty. Use only USB Type-C cable supplied with the device. The device may be damaged if you use Micro USB cable. To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging. 1 Connect the USB cable to the USB power adaptor. 2 Plug the USB cable into the devices multipurpose jack. 17 Basics 3 Plug the USB power adaptor into an electric socket. 4 After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Reducing the battery consumption Your device provides various options that help you conserve battery power. Optimise the device using the device care feature. When you are not using the device, turn off the screen by pressing the Power key. Activate power saving mode. Close unnecessary apps. Deactivate the Bluetooth feature when not in use. Deactivate auto-syncing of apps that need to be synced. Decrease the backlight time. Decrease the screen brightness. Battery charging tips and precautions When the battery power is low, the battery icon appears empty. If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device. If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery. Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current. The device can be used while it is charging, but it may take longer to fully charge the battery. If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device. 18 Basics While charging, the device and the charger may heat up. This is normal and should not affect the devices lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. If the device is not charging properly, take the device and the charger to a Samsung Service Centre. Fast charging The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off. Increasing the charging speed To increase the charging speed, turn the device or its screen off when you charge the battery. While charging the battery when the device is turned off, the If the fast charging feature is not activated, launch the Settings app, tap Device care Battery Settings, and then tap the Fast cable charging switch to activate it. icon appears on the screen. You cannot use the built-in fast charging feature when you charge the battery using a standard battery charger. If the device heats up or the ambient air temperature rises, the charging speed may decrease automatically. This is a normal operating condition to prevent damage to the device. SIM or USIM card (nano-SIM card) Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider. For dual SIM models, you can insert two SIM or USIM cards so you can have two phone numbers or service providers for a single device. In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards. 19 Basics Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider. Single SIM models:
20 Basics Dual SIM models:
21 Basics 1 Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 Pull out the tray gently from the tray slot. 3 Single SIM models: Place the SIM or USIM card on the tray 1 with the gold-coloured contacts facing downwards. Dual SIM models: Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards. Place the primary SIM or USIM card on the tray 1 ( 1 ) and the secondary SIM or USIM card on the tray 2 ( 2 ). 1 2 Tray 1 Tray 2 4 Gently press the SIM or USIM card into the tray to secure it. If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray. 5 Insert the tray back into the tray slot. If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry. Fully insert the tray into the tray slot to prevent liquid from entering your device. 22 Basics Correct card installation Single SIM models:
Dual SIM models:
Nano-SIM card Nano-SIM card 1 Use only a nano-SIM card. microSD card Nano-SIM card 2 microSD card 23 Basics Removing the SIM or USIM card 1 Insert the ejection pin into the hole on the tray to loosen the tray. 2 Pull out the tray gently from the tray slot. 3 Remove the SIM or USIM card. 4 Insert the tray back into the tray slot. Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards Launch the Settings app and tap Connections SIM card manager. Select a SIM or USIM card and tap the switch to activate it. Customising SIM or USIM cards Launch the Settings app, tap Connections SIM card manager, and then select a SIM or USIM card to access the following options:
Icon: Change the icon of the SIM or USIM card. Name: Change the display name of the SIM or USIM card. Network mode: Select a network type to use with the SIM or USIM card. Setting preferred SIM or USIM cards When two cards are activated, you can assign voice calls, messaging, and data services to specific cards. Launch the Settings app, tap Connections SIM card manager, and then set the feature preferences for your cards in Preferred SIM card. 24 Basics Memory card (microSD card) Installing a memory card Your devices memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your devices maximum memory card capacity, refer to the Samsung website. Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it. Use caution to insert the memory card right-side up. The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. To use the memory card, you must format it. If your device cannot format or recognise the memory card, contact the memory card manufacturer or a Samsung Service Centre. Frequent writing and erasing of data shortens the lifespan of memory cards. When inserting a memory card into the device, the memory cards file directory appears in the My Files SD card folder. 25 Basics 1 Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled. 26 Basics 3 Place a memory card on the tray 2 with the gold-coloured contacts facing downwards. Memory card tray 4 Gently press the memory card into the tray to secure it. If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray. 5 Insert the tray back into the tray slot. If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry. Fully insert the tray into the tray slot to prevent liquid from entering your device. Removing the memory card Before removing the memory card, first unmount it for safe removal. Launch the Settings app and tap Device care Storage Storage settings SD card Unmount. 1 Insert the ejection pin into the hole on the tray to loosen the tray. 2 Pull out the tray gently from the tray slot. 27 Basics 3 Remove the memory card. 4 Insert the tray back into the tray slot. Do not remove external storage, such as a memory card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices. Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Device care Storage Storage settings SD card Format. Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturers warranty does not cover loss of data resulting from user actions. 28 Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. To turn off the device, press and hold the Power key, and then tap Power off. Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals. Restarting the device To restart the device, press and hold the Power key, and then tap Restart. If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it. Volume Down key Power key 29 Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Activating emergency mode To activate emergency mode, press and hold the Power key, and then tap Emergency mode. The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. Deactivating emergency mode To deactivate emergency mode, tap Turn off Emergency mode. Alternatively, press and hold the Power key, and then tap Emergency mode. Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. The initial setup procedures may vary depending on the devices software and your region. You can set up your device with Bixby depending on the selected device language. 1 Turn on the device. 30 Basics 2 Select your preferred device language and select
. Select a language. 3 Read and agree to the terms and conditions and tap Next. 4 Get your content from a previous device. 5 Select a Wi-Fi network and connect to it. If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup. 6 Follow the on-screen instructions to proceed the initial setup. 7 Set a screen lock method to protect your device. You can protect your personal information by preventing others from accessing your device. To set the screen lock method later, tap Not now. 8 If the recommended apps screen appears, select apps you want and download them. 9 Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to Samsung account for more information. 31 Basics Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more. Create your Samsung account with your email address. To check the list of services that can be used with your Samsung account, visit account.samsung.com. For more information on Samsung accounts, launch the Settings app and tap Accounts and backup Accounts Samsung account Help. Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account, you should create one. 1 Launch the Settings app and tap Accounts and backup Accounts Add account Samsung account. Alternatively, launch the Settings app and tap
. 2 Tap Create account. 3 Follow the on-screen instructions to complete creating your account. 32 Basics Registering an existing Samsung account If you already have a Samsung account, register it to the device. 1 Launch the Settings app and tap Accounts and backup Accounts Add account Samsung account. Alternatively, launch the Settings app and tap
. 2 Enter your Samsung account ID and password and tap Sign in. If you forget your account information, tap Find ID or Reset password. You can find your account information when you enter the required information. If a pop-up window about using biometric data appears, tap Register. You can verify your Samsung account password via your biometric data, such as fingerprints. Refer to Samsung Pass for more information. 3 Read and agree to the terms and conditions and tap Next to finish registering your Samsung account. Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. 1 Launch the Settings app and tap Accounts and backup Accounts. 2 Tap Samsung account Remove account. 3 Tap Remove, enter your Samsung account password, and then tap OK. 33 Basics Transferring data from your previous device
(Smart Switch) Connect with your previous device via Smart Switch to transfer data. Launch the Settings app and tap Accounts and backup Smart Switch. This feature may not be supported on some devices or computers. Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data using a USB connector (USB Type-C) You can connect your previous device to your device with the USB connector (USB Type-C) and a USB cable to easily and quickly transfer data. 34 Basics 1 Plug the USB connector (USB Type-C) into the multipurpose jack of your device. 2 Connect your device and the previous device using the previous devices USB cable. Previous device Your device USB Connector
(USB Type-C) The previous device's USB cable 3 When the app selection pop-up window appears, tap Smart Switch Receive data. 4 In the previous device, tap Allow. If you do not have the app, download it from Galaxy Apps or Play Store. Your device will recognise the previous device and a list of data you can transfer will appear. 5 Select an item to bring and tap TRANSFER. 6 Follow the on-screen instructions to transfer data from the previous device. Do not disconnect the USB cable or USB connector (USB Type-C) from the device when you are transferring files. Doing so may cause data loss or device damage. Transferring data increases the battery power consumption of your device. Ensure that your device is sufficiently charged before transferring data. If the battery power is low, data transfer may be interrupted. 35 Basics Transferring data wirelessly via Wi-Fi Direct Transfer data from your previous device to your device wirelessly via Wi-Fi Direct. 1 On the previous device, launch Smart Switch. If you do not have the app, download it from Galaxy Apps or Play Store. 2 On your device, launch the Settings app and tap Accounts and backup Smart Switch. 3 Place the devices near each other. 4 On the previous device, tap Send data Wireless. 5 On the previous device, select an item to transfer and tap SEND. 6 On your device, tap RECEIVE. 7 Follow the on-screen instructions to transfer data from your previous device. Transferring data using external storage Transfer data using external storage, such as a microSD card. 1 Transfer data from your previous device to external storage. 2 Insert or connect the external storage device to your device. 3 On your device, launch the Settings app and tap Accounts and backup Smart Switch Restore. 4 Follow the on-screen instructions to transfer data from external storage. 36 Basics Transferring backup data from a computer Transfer data between your device and a computer. You must download the Smart Switch computer version app from www.samsung.com/smartswitch. Back up data from your previous device to a computer and import the data to your device. 1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch. 2 On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the devices manufacturer. Then, skip to the fifth step. 3 Connect your previous device to the computer using the devices USB cable. 4 On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your previous device from the computer. 5 Connect your device to the computer using the USB cable. 6 On the computer, follow the on-screen instructions to transfer data to your device. Viewing imported data You can view the imported data on the same app from your previous device. If your new device does not have the same apps to view or play the imported data, the data will be saved to a similar app. 37 Basics Understanding the screen Controlling the touchscreen Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips. It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods. Doing so may result in afterimages (screen burn-in) or ghosting. The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area. It is recommended to use fingers when you use the touchscreen. Tapping Tap the screen. Tapping and holding Tap and hold the screen for approximately 2 seconds. 38 Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen. 39 Basics Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment. Recents button Back button Home button Button Recents Home Back Function Tap to open the list of recent apps. Tap to return to the Home screen. Tap and hold to launch the Google Assistant app. Tap to return to the previous screen. 40 Basics Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar. Launch the Settings app, tap Display Navigation bar, and then tap Full screen gestures under Navigation type. The navigation bar will be hidden and the gesture hints will appear where the soft buttons are located. To use the soft buttons, drag the gesture hint of the desired button upwards. If you want to hide the gesture hints at the bottom of the screen, tap the Gesture hints switch to deactivate it. Setting the navigation bar Launch the Settings app, tap Display Navigation bar, and then select an option. Navigation type: Set the device to hide or display the navigation bar. To hide the navigation bar, tap Full screen gestures. While the navigation bar is hidden, you can use the soft buttons by dragging the gesture hint of the desired button upwards. Button order: Change the order of the buttons on the navigation bar. Gesture hints: Set the device to display indicators at the bottom of the screen to show where the soft buttons are located. This feature appears only when you select Full screen gestures. 41 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the devices features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider. A widget An app Bixby Home indicator. View your customised content. Navigation bar (soft buttons) A folder Favourite apps 42 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping the button. On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Apps button switch to activate it. The Apps button will be added at the bottom of the Home screen. Apps button 43 Basics Display the screen in landscape mode On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Rotate to landscape mode switch to activate it. Rotate the device until it is horizontal to view the screen in landscape mode. Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then drag it to the top of the screen. A shortcut to the app will be added on the Home screen. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen. 44 Basics Creating folders Create folders and gather similar apps to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name. Adding more apps Tap Add apps on the folder. Tick the apps to add and tap Add. You can also add an app by dragging it to the folder. Moving apps from a folder Tap and hold an app to drag it to a new location. Deleting a folder Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folders apps will be relocated to the Apps screen. 45 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. Adding panels: Swipe to the left, and then tap Moving panels: Tap and hold a panel preview, and then drag it to a new location. Deleting panels: Tap on the panel. Wallpapers: Change the wallpaper settings for the Home screen and the locked screen. Themes: Change the devices theme. Visual elements of interface, such as colours, icons, and wallpapers, will change depending on the selected theme. Widgets: Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. Tap and hold a widget, and then drag it to the Home screen. The widget will be added on the Home screen. Home screen settings: Change the size of the grid to display more or fewer items on the Home screen and more. 46 Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings Home screen layout Home screen only Apply. You can now access all your apps by swiping to the left on the Home screen. Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen. Some indicator icons appear only when you open the notification panel. Icon
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Meaning No signal Signal strength Roaming (outside of normal service area) GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA+ network connected LTE network connected (LTE-enabled models) Wi-Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode activated Vibration mode activated 47 Basics Icon Meaning Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Power key or double-tap anywhere on the screen to turn on the screen. Locked screen 48 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen Screen lock type, and then select a method. When you set a pattern, PIN, password, face, iris, or fingerprint for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it. Swipe: Swipe in any direction on the screen to unlock it. Pattern: Draw a pattern with four or more dots to unlock the screen. PIN: Enter a PIN with at least four numbers to unlock the screen. Password: Enter a password with at least four characters, numbers, or symbols to unlock the screen. None: Do not set a screen lock method. Face: Register your face to unlock the screen. Refer to Face recognition for more information. Fingerprints: Register your fingerprints to unlock the screen. Refer to Fingerprint recognition for more information. You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit. Launch the Settings app, tap Lock screen Secure lock settings, unlock the screen using the preset screen lock method, and then tap the Auto factory reset switch to activate it. Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. Use the following methods to capture a screenshot. Captured screenshots will be saved in Gallery. Key capture: Press and hold the Volume Down key and the Power key simultaneously. Swipe capture: Swipe your hand to the left or right across the screen. It is not possible to capture a screenshot while using some apps and features. If capturing a screenshot by swiping is not activated, launch the Settings app, tap Advanced features Motions and gestures, and then tap the Palm swipe to capture switch to activate it. 49 Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen. You can use the following functions on the notification panel. Quick setting buttons View the notification details and perform various actions. Access the notification settings. Search for content or apps stored on your device. Launch Settings. Preferred SIM or USIM card for each option. Tap to access the SIM card manager. (dual SIM models) Clear all notifications. 50 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap Button order, tap and hold a button, and then drag it to another location. 51 Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Additional keyboard functions View more keyboard functions. Enter uppercase. For all caps, tap it twice. Enter symbols. Delete a preceding character. Break to the next line. Enter a space. Changing the input language Languages and types Manage input languages, and then select the languages Tap to use. When you select two or more languages, you can switch between the input languages by swiping to the left or right on the space key. 52 Basics Changing the keyboard Tap to change the keyboard. To change the keyboard type, tap select the keyboard type you want. Languages and types, select a language, and then If the keyboard button (
) does not appear on the navigation bar, launch the Settings app, tap General management Language and input, and then tap the Show Keyboard button switch to activate it. On a 3x4 keyboard, a key has three or four characters. To enter a character, tap the corresponding key repeatedly until the desired character appears. Additional keyboard functions
. keyboard functions list, tap My Emoji stickers in chats for more information.
: Attach animated GIFs.
: Predict words based on your input and show word suggestions. To return to the
: Enter emoticons.
: Enter stickers. You can also enter My Emoji stickers that look like you. Refer to Using This feature may not be available depending on the region or service provider.
: Enter text by voice.
: Change the keyboard settings.
: Add an item from the clipboard.
: Change the keyboard mode or size.
: Open the text editing panel. 53 Basics Copying and pasting 1 Tap and hold over text. 2 Drag 3 Tap Copy or Cut. or to select the desired text, or tap Select all to select all text. The selected text is copied to the clipboard. 4 Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text. Dictionary Look up definitions for words while using certain features, such as when browsing webpages. 1 Tap and hold over a word that you want to look up. If the word you want to look up is not selected, drag to select the desired text. or 2 Tap Dictionary on the options list. If a dictionary is not preinstalled on the device, tap Move to Manage dictionaries, tap next to a dictionary, and then tap INSTALL to download it. 3 View the definition in the dictionary pop-up window. To switch to the full screen view, tap definitions. In the detailed view, tap Search Web to use the word as a search term. Tap the definition on the screen to view more to add the word to your favourite words list or tap 54 Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Apps app. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap the search field to search for a keyword. Select an app to view information about it. To download free apps, tap INSTALL. To purchase and download apps where charges apply, tap the price and follow the on-screen instructions. To change the auto update settings, tap Settings Auto update apps, and then select an option. Play Store Purchase and download apps. Launch the Play Store app. Installing apps Browse apps by category or search for apps by keyword. Select an app to view information about it. To download free apps, tap INSTALL. To purchase and download apps where charges apply, tap the price and follow the on-screen instructions. Settings Auto-update apps, and To change the auto update settings, tap then select an option. 55 Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. Disable: Disable selected default apps that cannot be uninstalled from the device. Uninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps Disabled, select an app, and then tap Enable. Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device. When you open an app, a pop-up window may appear and request access to certain features or information. Tap Allow on the pop-up window to grant permissions to the app. To view your app permission settings, launch the Settings app and tap Apps. Select an app and tap Permissions. You can view the apps permissions list and change its permissions. To view or change app permission settings by permission category, launch the Settings app and tap Apps App permissions. Select an item and tap the switches next to apps to grant permissions. If you do not grant permissions to apps, the basic features of the apps may not function properly. 56 Apps and features Bixby (Galaxy-A50 models only) Introduction Bixby is an intelligent voice service that helps you use the device more conveniently. You can talk to Bixby or type text. Bixby will launch a function you request or show the information you want. It also learns your usage patterns and environments. The more it learns about you, the more precisely it will understand you. To use Bixby, your device must be connected to a Wi-Fi or mobile network. To use Bixby, you must register and sign in to your Samsung account. Bixby is only available in some languages, and certain features may not be available depending on your region. Starting Bixby When you launch Bixby for the first time, the Bixby intro page will appear. You must select the language to use with Bixby, register and sign in to your Samsung account according to the on-screen instructions, and then agree to the terms and conditions. 1 Launch the Bixby app. 2 Select the language to use with Bixby. 3 Tap Sign in to Samsung account and follow the on-screen instructions to sign in to your Samsung account. If you are already signed in, your account information will appear on the screen. 57 Apps and features
. 4 Tap 5 Read and agree to the terms and conditions and tap 6 Tap
. and follow the on-screen instructions to register your voice. If you set the voice wake-up feature, you can start a conversation with Bixby by saying Hi, Bixby. 7 Tap 8 Tap and set whether to use the Power key to start a conversation with Bixby. to complete the setup. The Bixby screen will appear. My profile Access additional options. Suggested commands Communicate via text. Communicate via voice. 58 Apps and features Waking up Bixby using the Power key You can start a conversation with Bixby by pressing and holding the Power key. To use this feature, launch the Bixby app, tap Settings Wake Bixby with Power key, and then tap the switch to activate it. Alternatively, launch the Settings app, tap Advanced features Wake Bixby with Power key, and then tap the switch to activate it. If you want to access the power options with this feature activated, open the notification panel and tap
. Access the power options. 59
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