ADSG130 Smart Gateway User Manual

Smart Gateway User Guide ADC-SG130 ADC-SG130_Installation_15.indd 1 2/18/19 3:12 PM ADC-SG130_Installation_15.indd 2 2/18/19 3:12 PM Smart Gateway The Alarm.com Smart Gateway (ADC-SG130) provides a dedicated Wi-Fi network for Alarm.com Wi-Fi video cameras. Featuring WPS, you no longer need to update cameras with complicated router passwords. Simply add to an Alarm.com account, plug into any wall outlet, connect to the existing router, and pair with a Wi-Fi camera for instant, secure Wi-Fi connectivity. 1 ADC-SG130_Installation_15.indd 1 2/18/19 3:12 PM Power LED Data LED Communication LED Wi-Fi LED Reset Button (Pinhole) WPS Button Function Button 2 ADC-SG130_Installation_15.indd 2 2/18/19 3:12 PM Pre-installation checklist ADC-SG130 Smart Gateway (included) Ethernet cable (included) 12 VDC power adapter (included) Router with broadband (Cable, DSL, or Fiber Optic) Internet connection and an open Ethernet port A computer, tablet, or smartphone with an Internet connection MobileTech or the Login and Password for the Alarm.com account to which you will add the Smart Gateway Power Input Ethernet Port (RJ-45) 3 ADC-SG130_Installation_15.indd 3 2/18/19 3:12 PM Add the Smart Gateway to an Alarm.com account 1. Use an Ethernet cable to connect the Smart Gateway to an open Ethernet

(RJ-45) port on the existing router. 2. Connect the Smart Gateways DC power adapter and plug it in to a non-switched outlet. NOTE: For optimal Wi-Fi performance, place the Smart Gateway on top of a table or in another location free from physical obstructions. 3. Add the device to the account by either selecting the account in MobileTech or by using a web browser and entering the following URL: www.alarm.com/addcamera. Type in the Smart Gateways MAC address to begin. The MAC address is included on the label on the back of the device. 4 ADC-SG130_Installation_15.indd 4 2/18/19 3:12 PM Wi-Fi Protected Setup (WPS) mode WPS mode is the preferred way to add an Alarm.com Wi-Fi camera to the Smart Gateways Wi-Fi network. Be sure to add the Smart Gateway to an Alarm.com account before using WPS mode to add video cameras to the Wi-Fi network. To enter WPS mode, use either the Trigger WPS feature in MobileTech or press and hold the WPS button for approximately 1 to 3 seconds. The Wi-Fi LED will slowly flash to indicate that the device is in WPS mode. 5 ADC-SG130_Installation_15.indd 5 2/18/19 3:12 PM LED reference guide Power On Device powered on Off Device powered off Flashing Device booting Data On/Flashing Device transferring/receiving data over Ethernet. Off No data is being transferred over Ethernet. Please check the Ethernet connection between the Smart Gateway and the router. 6 ADC-SG130_Installation_15.indd 6 2/18/19 3:12 PM Communication On Connected to Internet Off No local or Internet connection. See troubleshooting section Flashing (slowly) Local connection, no Internet Flashing (5 quick blinks) Communication test initiated Wi-Fi On Active Off Inactive Flashing WPS mode Please check the Ethernet connection between 7 ADC-SG130_Installation_15.indd 7 2/18/19 3:12 PM Additional States All LEDs Flashing (escalating) Firmware Upgrade in progress All LEDs Flashing (simultaneously) Reset in progress 8 ADC-SG130_Installation_15.indd 8 2/18/19 3:12 PM Troubleshooting If you are still having issues using the Smart Gateway, please try the following troubleshooting options:

Check your routers connection to the Internet If you cannot access the Internet using your router, please contact your Internet Service Provider to restore Internet access. Try adding the device again. Perform a communication test Press the Reset button (pinhole) for 1 to 3 seconds (use a paper clip or tool if necessary). The Communication LED will quickly flash five times to indicate that the test was sent. Please wait two minutes before trying to use the device again. Power cycle Unplug the device from power for 10 seconds and plug it back in. Wait for the Power and Communication LEDs to become solid before trying to use the device again. 9 ADC-SG130_Installation_15.indd 9 2/18/19 3:12 PM Reset Press and hold the Reset button (pinhole) for 15 to 20 seconds (use a paper clip or tool if necessary). All LEDs will flash simultaneously to indicate that the device will reset. Wait for the Power and Communication LEDs to become solid before trying to use the device again. Questions?

Visit: www.alarm.com/supportcenter 10 ADC-SG130_Installation_15.indd 10 2/18/19 3:12 PM Notices FCC STATEMENT This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

Increase the separation between the equipment and receiver. Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from Consult the dealer or an experienced radio/TV technician for help. that to which the receiver is connected. Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. 11 ADC-SG130_Installation_15.indd 11 2/18/19 3:12 PM IC STATEMENT This device complies with Industry Canadas licence-exempt RSSs. Operation is subject to the following two conditions:

(1) This device may not cause interference; and

(2) This device must accept any interference, including interference that may cause undesired operation of the device. Le prsent appareil est conforme aux CNR dIndustrie Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes:

1) lappareil ne doit pas produire de brouillage;

2) lutilisateur de lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. 12 ADC-SG130_Installation_15.indd 12 2/18/19 3:12 PM ADC-SG130_Installation_15.indd 13 2/18/19 3:12 PM 8281 Greensboro Drive Suite 100 Tysons, VA 22102 190218 2019 Alarm.com. All rights reserved. ADC-SG130_Installation_15.indd 14 2/18/19 3:12 PM