RC845 FHD Wireless Indoor Camera User Manual

FHDWirelessIndoorCamera QuickInstallationGuide FCCID:P27RC845 ADT Interactive Solutions: Control & Pulse RC845 FHD Wireless Indoor Camera Property of ADT, LLC. Information accurate as of published date and is provided as is without warranty of any kind. 2019 ADT LLC dba ADT Security Services. All rights reserved. ADT, the ADT logo, 800 ADT.ASAP and the product/service names listed in this document are marks and/or registered marks. Unauthorized use is strictly prohibited. RC845-QIG (05/19) ADTHDIndoorCamera QuickInstallationGuide Tableof Contents FCCID:P27RC845 TableofContents 1 Introduction...........................................................................................................3 Overview...................................................................................................................3 Features................................................................................................................3 Physical Details.......................................................................................................4 Front......................................................................................................................4 Rear.......................................................................................................................4 SD Card Slot (Future Enhancement)...............................................................5 Packaging Contents................................................................................................6 2 Basic Setup..........................................................................................................7 Installation.................................................................................................................7 Assembling the Camera.....................................................................................7 Power-up..............................................................................................................7 Check the LED Status........................................................................................8 3 ADT Control Enrollment.....................................................................................9 UsingSoftAPtoEnrollCamera.................................................................................9 4 ADT Pulse Enrollment......................................................................................12 UsingWPSPINtoEnrollCamera.............................................................................12 5 Wall Mounting....................................................................................................17 Mounting Suggestion............................................................................................20 Smart IR Function.................................................................................................20 Troubleshooting.................................................................................................21 If the Camera Continually Goes Offline.............................................................21 AppendixA...................................................................................................................22 Technical Specifications.......................................................................................22 Regulatory Approvals...........................................................................................22 FCC Statement (US).........................................................................................22 IC Statement (Canada).....................................................................................23 6 2 RC845 Indoor Full HD Camera Installation Guide ADTHDIndoorCamera QuickInstallationGuide Introduction FCCID:P27RC845 1 Introduction This section provides information about the RC845 Indoor Day/Night HD Camera's features, components and capabilities. Overview The RC845 is an indoor day/night wireless camera with HD resolution and 802.11n Wi-Fi connectivity intended for use with both ADT Control and Pulse. Features Standalone Design. The camera is a standalone system with built-in CPU and video encoder. It requires only a power source and a connection to the network (Customer router for Control or ADT Pulse gateway). Dual Video Support. The RC845 supports H.264 and MJEPG video compression. Day/Night Switch. With the day/night switching feature, you can view and record images even at night. IR LED Support. The two infrared LEDs can provide illumination for up to 5 meters/16 feet, providing superior video quality under low-light conditions. 802.11ac/n Support. The 802.11ac/n standard provides backward compatibility with the 802.11b and g standards. Supports both Soft AP and WPS. Soft AP connectivity is used on the Control platform. Wi-Fi Protected Setup (WPS) uses a push button to connect to the Pulse platform. Wireless Network. The RC845 is connected to the network wirelessly. RC845 Indoor Full HD Camera Installation Guide 3 ADTHDIndoorCamera QuickInstallationGuide INTRODUCTION FCCID:P27RC845 Physical Details Front Figure 1-1 Front Panel Light SensorThis is a hardware sensor to detect daylight level or lux. LensThe lens is fixed and cannot be adjusted. Please ensure that the lens cover remains clean of dust and debris. Rear 4 Figure 1-2 Rear Panel RC845 Indoor Full HD Camera Installation Guide ADTHDIndoorCamera QuickInstallationGuide Introduction FCCID:P27RC845 Component DC Power Input Power LED Network/Wireless LED

(Green, Amber) WPS/Reset Button Description Connect the supplied 12V power adapter here. Do not use other power adapters; doing so may damage the camera. On: (Green) Power on. Blinking: (Green/Amber)The power LED will blink green/amber after initial startup is completed. This indicates that the Soft AP OR WPS PIN mode is ready. Off: Wireless network is not connected, or camera is not sending/receiving data. On: (Green) Network connection is available. Blinking: (Green) Data is being transmitted or received via wired/wireless connection. On: (Amber) If the LED is on for 5 seconds and then turns off, the WPS function has failed. Blinking: (Amber) The WPS connection is in progress. This button serves two functions on the camera. WPS PIN Mode: When pressed and held for 5 seconds during the Pulse enrollment process, the camera creates an encrypted secure wireless connection. Reset: When pressed and held for 15 seconds, the camera reboots and settings are restored to default values. microSD Card Slot (Future Enhancement) On the side of the camera is a small plate held in place with a retaining screw. Beneath this cover is a microSD card slot that will be used in a future software release. Note: As the microSD card slot is not functional at this time, please do not remove this protective cover. Figure 1-3 microSD Card Slot Location RC845 Indoor Full HD Camera Installation Guide 5 ADTHDIndoorCamera QuickInstallationGuide Packaging Contents The following items are included in the package. INTRODUCTION FCCID:P27RC845 Figure 1-4 What's in the Box 6 RC845 Indoor Full HD Camera Installation Guide ADTHDIndoorCamera QuickInstallationGuide BasicSetup FCCID:P27RC845 2 Basic Setup This section provides information on how to assemble and configure the RC845 Indoor HD Camera for enrollment. Installation Assembling the Camera 1. Temporarily locate the camera close to the computer for enrollment. 2. Attach the camera stand to the camera and connect the power cable. 3. Screw/attach the camera onto the camera stand. Figure 2-1 Attaching the Camera to the Stand Power-up 1. Connect the 12V power adapter to the camera and power up near the location where you will be performing the enrollment. Caution: Use the power adapter provided. Using a different power adapter may result in hardware damage. Figure22PowerConnection RC845 Indoor Full HD Camera Installation Guide 7 ADTHDIndoorCamera QuickInstallationGuide BasicSetup FCCID:P27RC845 Check the LED Status 1. Power LEDThe power LED lights up solid green during startup, which takes about one minute. After startup is completed, and prior to enrollment, the power LED blinks green/amber. 2. Network/WPS LEDAt power-up, the Network/WPS LED is off. o The Network/WPS LED will flash amber when the camera o The Network/WPS LED will turn solid green when the wireless attempts to connect wirelessly to the Pulse gateway. connection is successful. 3. Enroll the camera. o The process for enrolling the camera on Control is described in o The process for enrolling the camera on Pulse is described in Section 3: ADT Control Enrollment. Section 4: ADT Pulse Enrollment. 4. Mounting the Camera o Mount the camera in its final permanent location. For mounting on a wall using the mounting bracket, see Section 5: Wall Mounting. Figure 2-3 Location of Status LEDs 8 RC845 Indoor Full HD Camera Installation Guide ADTHDIndoorCamera QuickInstallationGuide ADTControl Enrollment FCCID:P27RC845 3 ADT Control Enrollment This section provides instructions for wirelessly enrolling the RC845 Indoor HD Camera onto the ADT Control platform. This process uses the Soft AP method to wirelessly connect the HD Camera to the Customers network. UsingSoftAPtoEnrollCamera 1. Set up the camera as described in the previous section. 2. Connect the cameras AC power adapter and plug it into a power outlet. 3. Wait for the power LED to blink green/amber. 4. Connect to the cameras network SSID using a laptop or mobile device. The SSID is the model number of the camera and part of the MAC address. For example, SSID = RC845 (XX:XX:XX). 5. Open a web browser (IE, Chrome, Firefox, etc.). Type in adtinstall.com and you will be directed to the install wizard page. 6. Choose a language. 7. Click Scan for Network SSID and select the Customers router SSID. RC845 Indoor Full HD Camera Installation Guide 9 ADTHDIndoorCamera QuickInstallationGuide ADTCONTROL ENROLLMENT FCCID:P27RC845 Note: Control cameras are known as tunneling devices and will connect to the Customers Wi-

Fi network to access the Internet to be added to the Control platform. It is imperative that the customer understands that all camera locations are limited by their existing Wi-Fi network and its range. Additionally, the Customer will need to enter their SSID password during the subsequent step. 8. Enter the wireless credentials and click Save. The Camera Power and Network LEDs will turn solid green. The Network LED will flash when data is being transmitted. This indicates that the connection to the Customers router is complete. 9. Connect a laptop or mobile device to the Customers network and log in to the Control web portal, https://www.adt.com/control-login, to complete the setup. 10. Select Video from the menu list. 11. Click Settings and select Add Video Device. 12. Select install from the video device list to begin adding camera. If a laptop or mobile device are not on the Customers network, then enter the MAC address of the camera. 10 RC845 Indoor Full HD Camera Installation Guide ADTHDIndoorCamera QuickInstallationGuide ADTControl Enrollment FCCID:P27RC845 13. Follow the on-screen instructions to finish adding the camera. RC845 Indoor Full HD Camera Installation Guide 11 ADTHDIndoorCamera QuickInstallationGuide ADTCONTROL ENROLLMENT FCCID:P27RC845 4 ADT Pulse Enrollment This section provides instructions for wirelessly enrolling the RC845 Indoor HD Camera into the ADT Pulse network. This process uses the Wi-Fi Protected Setup (WPS) with PIN method to wirelessly enroll the HD Camera to the gateway via the ADT Pulse Portal or TS Installer App. UsingWPSPINtoEnrollCamera 1. Set up the camera as described in section 2. 2. Launch an Internet browser and log in to the Pulse portal or TS Installer app. 3. Enter the Manage Devices screen using one of these methods:

o For Pulse portal, select the System Tab and click Manage o For TS Installer app, click the Pulse Devices link. The Manage Devices. Devices screen will display. 4. In the Manage Devices screen, click Cameras. 5. Click the Add Using WPS button located at the bottom of the screen. Figure 4-1 Clicking Add Using WPS RC845 Indoor Full HD Camera Installation Guide 12 ADTHDIndoorCamera QuickInstallationGuide ADTPulse Enrollment FCCID:P27RC845 6. Locate the cameras PIN number on the product label on the rear of the camera. 7. Enter the cameras PIN into the WPS PIN field. Figure 4-2 Entering the PIN 8. Ensure that the camera is powered on and that the Power LED is flashing green/amber. RC845 Indoor Full HD Camera Installation Guide 13 ADTHDIndoorCamera QuickInstallationGuide ADTCONTROL ENROLLMENT FCCID:P27RC845 9. Click the Continue button to initiate the WPS process. The following screen appears. Figure 4-3 Adding Camera Using WPS Screen 10. Press and hold the WPS/Reset button on the camera for 5 seconds to establish a wireless connection. o The Network/WPS LED flashes amber as the gateway attempts to connect to the camera. The wireless connection is successful when the Network/WPS LED turns solid green. Note: You must complete the WPS connection within 2 minutes or else the process will timeout. The time remaining is displayed in the upper-left portion of the screen. 14 Figure 4-4 Pressing WPS Button RC845 Indoor Full HD Camera Installation Guide ADTHDIndoorCamera QuickInstallationGuide Thefollowingscreenisshownwhilethecameraisconfigured. ADTPulse Enrollment FCCID:P27RC845 11. When the Camera Details screen appears, showing that the camera has been enrolled, assign the RC845 a unique name (usually based on the location of the camera) in the Name field, and then click Save. Figure 4-5 Saving Camera Details The Pulse enrollment is complete. The newly added device is shown in the Cameras list. RC845 Indoor Full HD Camera Installation Guide 15 ADTHDIndoorCamera QuickInstallationGuide ADTCONTROL ENROLLMENT FCCID:P27RC845 Figure 4-6 Newly Added Camera Is Shown 12. At the top of the screen, click Go Back. You are returned to the Manage Devices screen. The total number of installed cameras has increased by one. 13. Click Close. 14. Click Close again to confirm. 15. Wait until the Power LED and Network LED are both lit solid green, and then disconnect the camera from power. 16. Install the camera in its final location. Please refer to Section 5: Wall Mounting. 16 RC845 Indoor Full HD Camera Installation Guide ADTHDIndoorCamera QuickInstallationGuide WallMounting FCCID:P27RC845 5 Wall Mounting This section provides details for final mounting of the RC845 HD Camera. You should ensure that the camera is configured and enrolled in the platform before permanently mounting it. Note: Ensure that the camera is configured and enrolled in ADT Control or Pulse before permanently mounting it. 1. Locate an unused, non-switchable, indoor outlet to plug the AC/DC Power Adapter into. This outlet should be located as close as possible to the location where the camera will be permanently mounted. Caution: Do not plug in the power adapter until all the connections are completed and the camera is fully mounted. 2. Locate the mounting plate at the bottom of the camera stand and slide the mounting plate forward to release it from the stand. 3. Hold the mounting plate at the location where you would like to mount the camera and mark the location of the two mounting holes. 4. Hold the stand at the location where you would like to mount the camera and mark the location of the two mounting holes. 5. Drill two pilot holes on the mounting surface at the marked location. 6. 7. Align the two mounting holes on the camera stand with the two pilot holes If using the anchors, insert them into the mounting holes. and mount the mounting plate to the surface using the two supplied screws. Figure 5-1 Installing the Camera Stand RC845 Indoor Full HD Camera Installation Guide 17 ADTHDOutdoorCamera QuickInstallationGuide 8. Slide the camera stand onto the mounting plate until it clicks into place. WALL MOUNTING FCCID:P27RC845 Figure 5-2 Attaching the Camera to the Stand to Mounting Plate 9. Remove the cable organizer grommet from the stand, insert the power cable into the hole, run the cable through the organizer slot, and insert the organizer grommet to hold the cable in place. 10. Connect the power cable into the back of the camera and plug the adapter end into power outlet. Caution: Use only the power adapter provided. Using a different power adapter can result in hardware damage. Figure 5-3 Connecting the Power Cable RC845 Indoor Full HD Camera Installation Guide 18 ADTHDIndoorCamera QuickInstallationGuide 11. Screw/attach the camera onto the camera stand. WallMounting FCCID:P27RC845 Figure 5-4 Inserting Grommet 12. Adjust the camera to the desired position and secure it firmly. 13. Verify that the camera is active on the wireless network and is recognized by the platform. RC845 Indoor Full HD Camera Installation Guide 19 ADTHDOutdoorCamera QuickInstallationGuide WALL MOUNTING FCCID:P27RC845 Mounting Suggestion To get the best video quality for targets at night, make sure that the cameras field of view does not include a large foreground object, such as tabletop, side wall or column. If installing on a tabletop, place the camera as close to the edge as possible. If installing on a wall, angle the camera so that a minimal portion of the wall or column is visible, as demonstrated in the photos in row 2 below. Smart IR Function The RC845 uses a smart IR function for night viewing. This means that the camera automatically adjusts the IR light output and gain. As a result, if any objects are in the close foreground of the image, the camera lowers the IR light output to prevent overexposing those objects. The drawback of the smart IR function is that this feature causes background objects to receive less IR light and to be displayed with lessened detail. This result is typical for the smart IR function. TABLETOP WALL 20 RC845 Indoor Full HD Camera Installation Guide ADTHDIndoorCamera QuickInstallationGuide Troubleshooting FCCID:P27RC845 6 Troubleshooting This section provides details for troubleshooting wireless connection issues of the RC845 Indoor Day/Night HD Camera. If the Camera Continually Goes Offline If after it is enrolled the camera continually goes offline (Power LED blinks continually), the camera will automatically attempt to recover the wireless connection. If the camera cannot recover on its own, take the following measures to re-establish the Wi-Fi connection. 1. Power cycle the camera. 2. If the previous measure fails, move the gateway closer to the camera, if possible. 3. If the previous measure fails, press the cameras reset button for 15 seconds, and then re-enroll the camera into Pulse. 4. If the previous measure fails, install a Wi-Fi Range Extender model WN3000RPH-3ADPAS for Pulse only. 21 RC845 Indoor Full HD Camera Installation Guide ADTHDIndoorCamera QuickInstallationGuide AppendixA FCCID:P27RC845 AppendixA Technical Specifications Dimensions W x H x D 2.56 x 2.56 x 1.32 (65mm x 65mm x 33.5mm), without stand Operating Temperature Temp: 32F to 104F (0C to 40C);

Humidity: 0% to 85% RH (non-condensing) Storage Temp. Temp: -4F to 158F (-20C to 70C);

Humidity: 0% to 90% RH (non-condensing) Video Compression H.264 and MJPEG Image Resolution Network Protocol 16:9 720p (1280x720); 4:3 XGA (1024x768);

VGA (640x480); QVGA (320x240);

Mixed Mode (720p, VGA, QVGA) TCP/IP, HTTP, HTTPS, DHCP, UPnP, NTP, RTCP, DNS Network Interface 1 RJ-45 USB connector for Ethernet (optional) Wireless Interface Button LEDs IR LEDs IEEE IEEE 802.11ac/ 802.11n/802.11b/802.11g compatible, WEP 64/128 bit, WPA/WPA2 personal security support 1, WPS/Network 2, Power and Network/WPS 2 Power Adapter 12VDC/1A, 100 to 240VAC Regulatory Approvals FCC Statement (US) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. RC845 Indoor Full HD Camera Installation Guide 22 ADTHDIndoorCamera QuickInstallationGuide AppendixA If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Increase the separation between the equipment and receiver. Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. To assure continued compliance, any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. (Example - use only shielded interface cables when connecting to computer or peripheral devices). RF Exposure Part This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation. IC Statement (Canada) ThisdevicecomplieswithIndustryCanadaslicenceexemptRSSs.Operationissubjectto thefollowingtwoconditions:(1)Thisdevicemaynotcauseinterference;and

(2) This device must accept any interference, including interference that may cause undesiredoperationofthedevice. LeprsentappareilestconformeauxCNRdIndustrieCanadaapplicablesauxappareils radioexemptsdelicence.Lexploitationestautoriseauxdeuxconditionssuivantes:

(1) lappareilnedoitpasproduiredebrouillage;

(2) lutilisateurdelappareildoitacceptertoutbrouillageradiolectriquesubi,mme silebrouillageestsusceptibledencompromettrelefonctionnement. Thistransmittermustnotbecolocatedoroperatinginconjunctionwithanyotherantenna ortransmitter.Thisequipmentshouldbeinstalledandoperatedwithaminimumdistance of20centimetersbetweentheradiatorandyourbody. CetmetteurnedoitpastreCoplacounefonctionnantenmmetempsqu'aucune autreantenneoumetteur.Cetquipementdevraittreinstalletactionnavecune distanceminimumde20centimtresentreleradiateuretvotrecorps.Exposure Thisdevicemeetstheexemptionfromtheroutineevaluationlimitsinsection2.5ofRSS102 anduserscanobtainCanadianinformationonRFexposureandcompliance. Ledispositifrencontrel'exemptiondeslimitescourantesd'valuationdanslasection2.5 de RSS 102 et la conformit l'exposition de RSS102 rf, utilisateurs peut obtenir l'informationcanadiennesurl'expositionetlaconformitderf. RC845 Indoor Full HD Camera Installation Guide 23