E00006 digital network transceiver module Quick start guide Users Manual

 

Quick Start Guide Applies to software version 1.4.0 or higher Last change: 07.09.2015 Author: Kurt Haller-Walzl Quick Start Guide imagotag GmbH

[Introduction]

1 2 Electronic Shelf Labeling A brief introduction The G1 label family 2.1 Key Features 3 Whats in your Smart Box?

[Getting Started]

1 2 Latest Software and Documentation Install software 2.1 System requirements 2.2 Installation process 2.3 Customer Portal 3 Start Server and Client 3.1 Starting ESLServer 3.2 Starting ESLClient 3.3 Activating License 4 Connect and configure Access Point AP-2010 4.1 Connect and configure 4.2 Necessary configuration over the AP-2010 web management interface 4.3 Necessary configuration at the ESL Client 4.4 Selecting channels 4.5 The Status LED 5 Setup Security 5.1 General encryption features and how does it work 5.2 Set the encryption key 6 Register labels 6.1 General procedure 6.2 What's on the label?

6.3 Handheld terminals, USB barcode scanner and iOS-App 6.4 Encryption status 6.5 Unlocking labels 7 Start tagging 7.1 What can I do now?

7.2 Sending pictures to labels 7.3 Article management 7.4 Matchings 7.5 Set filters for enums Page 2 of 36 4 4 5 5 6 7 7 7 7 7 9 10 10 11 12 14 14 15 16 17 17 18 18 18 19 19 19 21 21 22 23 23 23 24 24 26 Quick Start Guide imagotag GmbH 7.5 Templates 8 Integration 8.1 Webservice integration 8.2 Plugins 8.3 Custom integration

[Troubleshooting]

1 FAQ 1.1 Running the ESLServer as a background service 1.2 Where can I find the license file for my SmartBox?

1.3 Deleting the demo articles 1.4 Establish a network configuration when no DHCP is available Step by step 1.5 AP discovering with Bonjour Services 1.6 What can I do if the Status LED of the AP-2010 access point doesnt turn blue?

1.7 Labels dont come online 1.8 The encryption does not work 1.9 Unlocking labels 1.10 Starting Java applications 1.11 Encoding problems 1.12 Further documentation 27 31 31 31 31 32 32 33 33 33 33 34 34 34 35 35 35 36 36 Page 3 of 36 Quick Start Guide imagotag GmbH

[Introduction]

1 Electronic Shelf Labeling A brief introduction An electronic shelf label is a device that shows article data and price information on its display. In comparison to printed labels the information is automatically updated if price or article data changes. l Cost reduction through elimination of manual price changes l Fully automatic price updates from the headquarters to the branch stores within seconds l Process security and price integ-

rity 100% correlation between cash point and shelf l Increased flexibility in price design and immediate reaction to market situation Image gain due to use of highly modern technology l Simplified processes for store per-

sonnel l Enhanced sales & price prof-

itability maximize price per-

formance and profit opportunities FIGURE 1-1: Electronic Shelf Labeling Page 4 of 36 Quick Start Guide imagotag GmbH 2 The G1 label family The imago G1 electronic shelf label family offers high-quality display options, operating with a replaceable battery and thus working with any external power supply. The G1 red family is capable of changing all pixels to black, white or red. The current line-up has display sizes from 2 inch to 7.4 inch. They may be used in landscape and portrait mode and can be customized with changeable front covers.

(missing or bad snippet) 2.1 Key Features l 2.4 GHz bi-directional MSK proprietary radio l Radio coverage: up to 25 meters l Return Signal: yes l 11 available communication channels l Ultra-low power consumption l Customer-replaceable battery l Full graphical e-Ink display with paper-like readability l Changeable and customizable front covers l Super wide viewing angle (nearly 180 degrees) l Flexible mounting options available l May be used in landscape and portrait mode l Fast response time (less than 15 seconds) l Water resistant l 128-bit AES encryption with secure key exchange l Multiple pages support with preloading and fast page switching l Integrated NFCtag as an option Page 5 of 36 Quick Start Guide imagotag GmbH 3 Whats in your Smart Box?

l 2x G1 2.7 Labels / 1x G1 4.4 Label o The G1 electronic shelf label family offers high-quality display options, operating with a replaceable battery and thus working with any external power supply. Thanks to the perfect readability of the e-Ink displays and our outstanding wireless data transmission technology you can implement all your sales, marketing, and logistic strategies. l 1x Access Point AP-2010 incl. Antenna o The AP-2010 by imagotag is the communication center in the store that transmits price information to the labels. Up to 10 000 labels can be managed per access point and the self-organizing network allows automatic roaming of labels without manual handling. It supports 11 selectable ESLchannels. l 1x Installation Guide with USB Stick o ESLServer: The ESLServer is a Java software that is required to manage the imag-

otag access points and electronic shelf labels. o ESLClient: The ESLClient is also Java based software. Its a graphical user interface

(GUI) for monitoring and for the configuration of the ESLServer. The ESLClient con-

nects to the ESLClient. The server may be installed on the same machine or any other machine that is accessible over the network. o Template Editor: To render images from article records on the ESLServer, the layout must be predefined in a template file. Therefor an editor to create and edit template files with live preview based on example records is also on the imagotag USB stick. o Other documentation: Developer Reference, Image Rendering Reference and CSV/XML Import Plugin l 1x Mounting Plate o Metal Mounting Plate for Mounting the AP-2010 on Walls, Ceilings or other Mounting-

Rails. l 2x Caddy Clips o With our system youre able to mount your labels almost wherever you want. l 1x Power Plug o Power Plug to supply power for the AP-2010 (Power over Ethernet is also available). Page 6 of 36 Quick Start Guide imagotag GmbH

[Getting Started]

1 Latest Software and Documentation At the Customer Portal https://portal.imagotag.com you can view all your shipments, get access to registration- and unlock codes, check the warranty status of your labels, download your license files and access the latest software releases and documentation from this site. 2 Install software Theres several software youll have to install in order to configure and setup your ESL system. Youll just have to extract the following 3 archives in a location of your choice:

1. ESL Server <server.zip>

2. ESL Client <client.zip>

3. Template Editor <template.zip>

2.1 System requirements l Server hardware: Pentium 4 (2 GHz or higher), 2 GB RAM l Java Runtime Environment Version 6, Update 36 l Windows XP, Windows 7, Windows Server 2008 (R2), Suse Enterprise Linux 11, Ubuntu 12

(all 32/64-bit versions) l imagotag Server/Client applications (2x .zip archives) l imagotag AP-2010 l imagotag Labels and license files 2.2 Installation process Please unpack the zip-archives <server.zip>, <client.zip> and <template.zip> on your machine -

e.g. under C:\imagotag\. Note: To unpack the zip-files you can either use the windows internal archive-unpacker (see screenshots) or an unpack tool of your choice (e.g. the free tool 7zip www.7zip.org). FIGURE 1-2: Unpack/Install imagotag Software FIGURE 1-3: Unpack/Install imagotag Software #2 Page 7 of 36 Quick Start Guide

#1 imagotag GmbH Page 8 of 36 Quick Start Guide imagotag GmbH After unpacking all 3 archives, your folder should look something like this:

FIGURE 1-4: Unpacked imagotag software folder The imagotag software is now installed and you can step forward to point Start Server and Client

- Start Server and Client. 2.3 Customer Portal At the Customer Portal you can view all your shipments, get access to registration- and unlock codes, check the warranty status of your labels, download your license files and access the latest software releases and documentation from this site. After user registration and activation you will have access to documentation and you can activate, manage and download your imagotag software licenses see Activating License on page 12. Your user account will not be assigned to a customer account yet. If assigned, you have access to all shipments here including lists of label IDs, registration codes and unlock codes. To get access there must be a completed order and your account needs to be verified (existing customer account required). Page 9 of 36 Quick Start Guide imagotag GmbH 3 Start Server and Client 3.1 Starting ESLServer In order to start the ESL Service with the default configuration, just execute the jar file server.jar as described in [Troubleshooting] and wait for the small service GUI to show up (if the window doesnt show up after all, make sure your Java installation and configuration is correct). FIGURE 1-5: ESLServer web management interface The service will listen to TCP connections on Port 8000 and 8001 and UDP connections on Port 8000. Please make sure that there is no firewall issue and/or interference with other systems. After start of the service you can check the web-GUI of the server:

URL: http://<host|ip>:8000 Login: admin/admin During the first start the ESLServer will automatically create a Derby1 database. If another database connection is needed or preferred, the connection parameters should be validated by imagotag. Note: As you can see there are several level numbers, by default the server instance will start in level 3. You can find the description of the different levels in the Developer Reference (which is also available at the Customer Portal) under Integration Levels. 3.1.1 Example articles For easier usage some example articles can be preloaded at the time you start the ESLServer. You can find the corresponding XMLarticle data here: C:\imagotag\server\data\fixtures\. To enable and disable the preloading of these fixtures go to the system configuration and set the corresponding property "importFixtures"true or false. Note: The article records are based on the XML-standard. 1Apache Derby, an Apache DB subproject, is an open source relational database implemented entirely in Java Page 10 of 36 Quick Start Guide imagotag GmbH 3.2 Starting ESLClient Go to the extracted client directory and execute the client.jar file. FIGURE 1-6: Starting ESL Client The client is configured to connect to a server on the local machine per default. In order to change this to a remote machine in a network you have to start the client with an additional parameter:

Windows l Create a shortcut/Edit existing short cut l Append --host hostnameOrIPAddress at the end of the Target field. (Note: The text to append starts with an space and there are 2 hyphens to add!) Linux l Append --host hostnameOrIPAddress at the end of command (e.g. java -jar client.jar -

-host 192.168.1.100 Note: The text to append starts with an space and there are 2 hyphens to add!) FIGURE 1-7: Starting ESL Client with parameter Page 11 of 36 Quick Start Guide imagotag GmbH 3.2.1 ESLClient Login l Username: admin l Password: admin FIGURE 1-8: ESLClient Login 3.3 Activating License After starting the ESLServer and Client it's necessary to activate the license which is included in the "Software License Document". To view your current license status there's a License status dialog. You can find it in the ESLClient under "Help - License status". Since no license is activated/imported yet the window should look similar to this:

FIGURE 1-9: License Status Dialog Copy the "System serial" to the clipboard and then click the "License activation". You'll be automatically redirected to the imagotag Customer Portal https://portal.imagotag.com. Please log in (or register a new user). After log in, you can see a summary of already activated licenses and / or activate a new license. Click "activate new license". Fill in "License key", copy/paste the "System serial"(from the "License Status"dialog), add a Comment (optional) and click the "Activate"button. Page 12 of 36 Quick Start Guide imagotag GmbH FIGURE 1-10: Activate License (imagotag Customer Center) Download the generated license file and complete the licensing process by importing the license file to your ESLsystem. With the successful activation of your SmartBox demo license you're now able to register and use up to five labels and one access point. FIGURE 1-11: Import of license file downloaded before Note: Press "F5"(after 15 seconds) to update the license status after license file import. Page 13 of 36 Quick Start Guide imagotag GmbH 4 Connect and configure Access Point AP-2010 The AP-2010 by imagotag is the communication center in the store that transmits price information to the labels. In order to ensure the communication between ESLServer, access point AP-2010 and the labels the access point has to be configured at the start of the ESLServer. One way to configure the access point is on the client. FIGURE 1-12: ESL Client Access Point Configuration 4.1 Connect and configure Before labels are able to communication with the server at least one access point needs to be configured. In standard configuration the AP-2010 should get an IP-address via DHCP

(recommended) and is accessible via imagotag AP-2010 web management interface:

URL: http://<host|ip>:8080 Login: admin/admin Important Note: In this part of the Quick Start Guide it is assumed that a DHCP server is present

(you can find the steps to discover the access point without DHCP in the Troubleshooting section at points Establish a network configuration when no DHCP is available Step by step and AP discovering with Bonjour Services). Page 14 of 36 Quick Start Guide imagotag GmbH 4.1.1 Discover the Access Point Before you can configure the access point its necessary that the server will discover it. The following points have to be observed:

l Connect your machine to the same network as the AP l Plug in the power supply of the access point l During the boot process of the access point, start the ESLServer software on the computer l When the access point is booted up, the server will discovery it with an IP address (Note:

The discovering process may take up to 2 minutes) l Use the ESLClient to connect to your ESLServer l Under System Access Point Status the AP should be listed as discovered (after suc-

cessful boot sequence) l One Column of the AP should show now the IP address l Now youre able to configure the access point via AP-2010 web management interface under http://<DHCP-IP-address> or a right click on the discovered AP > Open in browser In the status overview you get some details about the AP-2010:

FIGURE 1-13: AP-2010 Status overview Its recommended for the demo installation not to use the Auto-Config feature and configure the AP manually. 4.2 Necessary configuration over the AP-2010 web management interface The following actions need to be performed over the web-GUI 1. Deactivate Auto-Config: Administration -> Auto-Config 2. Set up network details (or leave DHCP): Administration -> Network 3. Set up a wireless channel: Administration -> Wireless Page 15 of 36 Quick Start Guide imagotag GmbH The AP-2010 supports 11 wireless channels. Its recommended to choose one of the recommended channels: 3, 5, 8, 9 or 10. These channels do not interfere with standard Wi-Fi channels 1, 6, 11 and are scanned by the labels more often For further information about selecting channels see point Connect and configure Access Point AP-2010. 4.3 Necessary configuration at the ESL Client After the configuration in the AP-2010 web management interface its necessary to add this AP via the ESL Client: System Access Point Configuration New FIGURE 1-14: ESL Client AP configuration - System -> Access Pont Configuration -> New Choose Manual Configuration if you dont use Auto-Config and enter Access Point ID (AP ID) and IP address (Host). Note: After the basic configuration in the AP-2010 web management interface, it is also possible to fill in AP-ID and AP-IP-Address automatically. For this choose "Create Configuration..." under System Access Point Status - Right click on the discovered and configured Access Point. After saving the AP configuration you should see the AP under System Access Point Status as ONLINE. In addition the AP status LED should turn BLUE. Page 16 of 36 Quick Start Guide imagotag GmbH 4.4 Selecting channels For a working installation a channel must be selected on each access point in the network. There are 11 non overlapping ESL channels reserved for the communication with the labels. Five of these channels do not interfere with typical Wi-Fi installations and should therefore be favored. These are the ESL channels 3, 5, 8, 9 and 10 and they should be selected if there is a Wi-Fi installation on the Wi-Fi channels 1, 6 and 11. FIGURE 1-15: Comparison between common used Wi-Fi and ESLchannels If there is a Wi-Fi installation operating at 2.4 GHz (IEEE 802.11b/g/n) or any other radio frequency (RF) technology that uses the 2.4 GHz ISM band make sure to select the ESL channels that are least overlapping with the existing installation. If there is no ESL channel without any overlapping both the ESL and existing installation should still work but there might be a reduced overall speed in both installations. Warning: Do not select the same channel on two access points within one area. This will cause interferences and avoids labels from joining the network. The same channel may only be selected on two access points if it can be guaranteed that every label is within the range of only one of these access points. 4.5 The Status LED There are several LED colors that indicates the main status of the access point. Color Description Red Blue Yellow Boot process Normal mode Operational, but not connected to any server or no channel selected Note Can take about 2 minutes, if it takes much longer, the device is defective and there is a need for service.

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Red (blinking) Running Firmware Update During this time there is no connection to the electronic label If there are any problems regarding the access point please see chapter [Troubleshooting]. Page 17 of 36 Quick Start Guide imagotag GmbH 5 Setup Security The security concept is based on individual registration codes for each label. Not only that the new concept simplifies installations, it also provides stronger encryption and a secure key exchange with individual communication key derived from a user defined network key. 5.1 General encryption features and how does it work l Solid improved safety l Encrypted data type AES128 (Advanced Encryption Standard) l User defined 128 bit network key for each installation l Key is distributed to labels automatically The new system requires a user defined 128 bit network key for each installation. The key is derived from a passphrase that is defined by the customer and stored in the ESLServer and used by all access points connected to that server to encrypt data communication to the labels. A per-label communication key is transmitted to the labels during the registration of them. Each label is assigned an individual registration code (it combines label ID and PIN code and its an alphanumeric case-sensitive code with 11 characters). The ESLServer will than automatically start the key exchange with the label secured by the PIN extracted from the registration code. 5.2 Set the encryption key First step is to set the parameter encryptionPassphrase under System Configuration (you can choose the encryption Passphrase on your own). FIGURE 1-16: Set encryption key Note: Do not change encryption passphrase if labels are already connected and encrypted (if you want to change the encryption passphrase youll first have to unlock all labels see

[Troubleshooting] on page 32). Page 18 of 36 Quick Start Guide imagotag GmbH 6 Register labels In order that labels can join the network it is necessary to register them first. 6.1 General procedure Via the ESL Client under File Register Labels its possible to register your labels manually with the registration code shown on each single label or you could import a CSV file with your registration codes. In order to refresh the entries press the refresh button shown in the next figure. Important Note: After the registration it could last a certain time until all registered labels are joined to the network (from 30 minutes up to two hours, depending on configured access point channels). After this you can send images to each label (see Start tagging on page 23). FIGURE 1-17: Add/Delete Label and refresh entries 6.2 What's on the label?

All labels will arrive with its registration code (11-digit alphanumeric)shown on the display of the label. The code is printed as a 2D QR code, as a 1D Code128 barcode and as human readable text. The registration process for the customer is easy he has only to scan one of this barcodes. The ESLServer will than automatically start the key exchange with the label secured by the PIN extracted from the registration code. The two relevant codes:

1. The label ID (8-digit hexadecimal) to identify the label (it's also the radio address which is similar to a MAC address). 2. The registration code (11-digit alphanumeric) is required to activate the encryption. This code also contains the label ID and a random PIN code. Page 19 of 36 Quick Start Guide imagotag GmbH 6.2.1 Labels before and after registration Page Layouts G1 4.4 Layout when shipped Registration Page Layout Note:The label ID can only be read and will not be displayed as barcode in this layout. Layout after successful registration Reset Page Layout Note: After successful registration, the AES key is exchanged for encryption and the label switch to a page where only the label ID is displayed as 1D Code128 barcode. The sticker (on the bottom and on the back) always contain only the label ID and therefore should not be used for registration. They are only intended for the later article assignment (matching process). Here you can see the registration dialog in the ESLClient where one single label has been entered with the registration code and the other one with the label ID (for old label versions < 3.0.0). FIGURE 1-18: Register labels dialog (registered with registration code and label ID) Page 20 of 36 Quick Start Guide imagotag GmbH Note: New versions of the ESLServer, ESLClient and AP-2010 ( 1.3.0) will also support old labels that do not come with a pre-programmed PIN code. New labels ( 3.0.0) will also work in old installations together with old labels but the ESLServer will not accept registration codes during the registration process. To register the labels it is required to scan the barcode with the label ID from the backside or the bottom edge of the label. As the server will not start the key exchange all data is transmitted unencrypted to the labels. 6.3 Handheld terminals, USB barcode scanner and iOS-App Its also possible to register labels with a commercial USB barcode scanner (2D/1D). You can also use our iOS-App (for iPhone and iPod touch, only available on request). Handheld terminals are mobile devices that are used to manage the ESL installation. If the handheld provides a barcode scanner, it may be used easily to link articles and labels by scanning the article barcode (usually EAN, UPC or GTIN) and the unique ID of the label. Here you can see some screenshots of our iOS-App:

FIGURE 1-19: ESL-App Home-

Screen FIGURE 1-20: ESL-App Registration Page FIGURE 1-21: ESL-App Matching Page 6.4 Encryption status Here are the encryption status a label could have:

l AES: Communication with label is encrypted with 128 bit AES l No PIN: Could not set encryption key as no PIN (registration code) was provided o Solution: Re-register label with registration code l Keyunset: Communication is NOT yet encrypted o Solution: Set encryption key as described in section Setup Security - Setup Security l Unsupported: Encryption is not supported by label firmware l Unknown: Security status is not determined yet Page 21 of 36 Quick Start Guide imagotag GmbH FIGURE 1-22: Encryption status 6.5 Unlocking labels If the label was registered and a communication key was set it will no longer work in other networks using a different network key passphrase. To unlock this labels for other networks an unlock code is required. The unlock code is similar to the registration code - it is a combination of the label ID and a 128 bit PUK code. Via ESLClientselect File Unlock labels and enter the unlock key. FIGURE 1-23: Unlock Labels Dialog Note: The unlock-code for the specific labels is enclosed in the Smart Box (in an envelope). Page 22 of 36 Quick Start Guide imagotag GmbH 7 Start tagging 7.1 What can I do now?

As soon as labels are online you can do several things:

l Send image to label l Assign tags l Show the current image l Ping label l Reset label (reset display to show label ID and label ID barcode) l Refresh display l Switch to a preloaded page l Create a new matching l Set filters l 7.2 Sending pictures to labels 1. Right click on one or more labels -> Send image 2. Select a picture (Note: Display size must match the resolution of the image) A. In the right pane, a priority (currently not relevant) could be set for the task, as well as the Page to which the image should be sent and whether the image is preloaded. B. When preloading, the image is placed in the memory of the label, but not yet dis-

played. The image change will only be performed after the change to the relevant page. This allows for each label that images are cached on the various pages and be accessed quickly by switching to the relevant page. 3. By clicking on open the corresponding task(s) for the label(s) will be created and the transfer begins. FIGURE 1-24: Send image to label Page 23 of 36 Quick Start Guide imagotag GmbH 7.3 Article management For complete management of your articles select Articles All Articles in the ESLClient. Here youre able to create/delete and edit your articles. The Smart Box comes with 4 predefined articles which you can see here. You can add some more demo articles, edit the existing ones or just step further to the next point Matchings. FIGURE 1-25: Article management 7.4 Matchings The logical link between an article and the label that shows the article information and price of this article is called matching. With a matching the layout of the image rendered for the label is also defined by specifying the name of a template. In a more technical way a matching is the triple of:

l Label ID l Article number or GTIN l Name of the template file Note: Only one matching per label is allowed but a single article may be matched to more than one label. Select File New matchings to open the dialog where you can select the desired data records and create a number of matchings at the same time. Page 24 of 36 Quick Start Guide imagotag GmbH FIGURE 1-26: New matchings dialog Another way to create/edit matchings is under Matchings All Matchings:

l Select the desired data records (Label ID, Article Number) in the following window New Matching Record (either manually or with the magnifying glass symbol). Select an appro-

priate template via Template that should be used to generate the image. l Confirm your choice by clicking Save. After that, the generated image is sent to the selec-

ted label. FIGURE 1-27: Create a matching Page 25 of 36 Quick Start Guide imagotag GmbH Its also possible to create Matchings with ESLClient under Labels and Articles, for this just select the desired article or label, right-click on it and select New matching (the new matching dialog will be pre-filled with the article or label information). 7.5 Set filters for enums It's possible to set and combine several filters. Click on the drop down menu to see the different choices. FIGURE 1-28: ESLClient filter options 7.5.1 Filter options The following operators are available:

Operator Description Less than Greater than Less than and equal Greater than and equal Negation (Not) Equals Defines a range (e.g. RSSIfilter -65:-75 shows all labels with current RSSIvalue within -65 and -75) Doesn't apply to date and text.

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>

<=

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!

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:

Page 26 of 36 Quick Start Guide 7.5 Templates imagotag GmbH The template is used to specify the fields, which should be rendered into the image. The ESLServer can handle multiple templates. 7.5.1 General information about templates The image rendering process is based on XSL (EXtensible Stylesheet Language) templates. The individual image for the label is then generated by applying the template to a XML, which is based on the properties of the label and is expanded by a custom XML from the user. The following steps are executed when processing a template:

l Generating a record XML based on the label/task information and custom information provided by the user l Applying the template (XSL) on the generated record XML. This results in a document con-

taining the fields, specified in this reference and values referenced from the XML l Rendering the image (*.PNG) based on the previous output FIGURE 1-29: Input and result of the rendering process 7.5.2 Template Editor In order to use our rendering engine you must know our template language which is basically XSL. We do also have a Template Editor with live preview, but you need a little bit time to setup everything and get familiar with it. Therefore we suggest to send pre-rendered images to labels

(right-click on a label -> send image) which you can create with every image manipulation software you want (e.g. Gimp, Photoshop, Paint, ). You can even take some pre-rendered images from us for each label type with the correct resolution as a template youll find some in the clients directory under data/images. Page 27 of 36 Quick Start Guide imagotag GmbH 7.5.2.1 Starting Template Editor Navigate to the unpacked template directory (see point Installation process on how to unpack the software package) and execute the template.jar file (see [Troubleshooting] on page 32). FIGURE 1-30: Starting the Template Editor 7.5.2.2 Open default template-file and load records from server:

l Open the Template Editor by clicking the template.jar file located in the template-dir-

ectory (In our example it should be C:\imagotag\teamplate\). l Next step is to create a new template file or to open an existing one (The default.xsl tem-

plate file is located in the server-directory under C:\imagotag\server\data\template\). l To get a live preview youll have to load some records, in our case we load the demo article records from our running server, see the following figure. FIGURE 1-31: Load Records from Server Page 28 of 36 Quick Start Guide imagotag GmbH After these steps your Template Editor window should look something like this:

FIGURE 1-32: Template Editor with loaded records from server and default.xsl template file 7.5.2.3 Design Mode You can enable the graphical Template Editor by selecting Settings Configuration tick Enable Design Mode and finally the Save-button. FIGURE 1-33: Enable Design Mode in Template Editor Page 29 of 36 Quick Start Guide imagotag GmbH After enabling the Design Mode a new tab will show up. FIGURE 1-34: Template Editor Design Tab 7.5.2.4 Enable and show color red As there are new label types which are capable of showing the color "red"there's a short description how to enable this inside the xsl template file. l Optional: Query whether it is a "red" label l <xsl:when test="Label/DisplayWidth = XXX and Label/DisplayHeight = XXX and Label/DisplayColors = 'BLACK_WHITE_RED'">

l Add colors option to image tag:

l <image width="XXX" height="XXX" colors="true" font-family="XXX">

l Show something in color red, e.g. text:

l <text font-size="XXX" condense="XXX" font-weight="XXX" color=red>

7.5.2.5 Help Content Theres a link to the Help content for the Template Editor, open it by clicking Help Help Content in the Template Editor or open the file index.html located in C:\imagotag\template\help\. Also you can find further information on the USB Stick under Documentation - Image Rendering Reference. Page 30 of 36 Quick Start Guide 8 Integration 8.1 Webservice integration imagotag GmbH The ESL server provides access to its interfaces methods through a RESTful web service API. The web service is designed according to the Representational State Transfer (REST) architectural pattern. The ESL server listens for incoming HTTP web service requests on the TCP port 8001 by default. You can find further information and documentation about the webservice integration online under https://portal.imagotag.com/get/documentation 8.2 Plugins We provide several plug ins which are used for importing article information into the ESL Server. You can find further information and documentation about our integration plug ins online under https://portal.imagotag.com/get/documentation 8.3 Custom integration For custom integration we provide a Plugin-Interface. Software development service is available from imagotag software development team or third-party integration partners. For pricing get in touch with our sales agents (sales@imagotag.com). Page 31 of 36 Quick Start Guide imagotag GmbH

[Troubleshooting]

FAQ 1 If you run into any errors during connecting or sending images to labels, please refer to the documentation included in the server. This documentation can be found in the AP-2010 web management interface of the server under Documentation. l For problems updating the labels (error code column in labels window) refer to Update Error Codes or (task status column in labels window) refer to Task Status l For connection status problems refer to Connection Status l For label hardware errors (label error column in labels window) refer to Label Error Codes Code Problem 1 3 10 11 12 13 14 20 21 22 30 62 80 92 Label not licensed Label not registered Image does not match display size Error during image rendering Error during image conversion Invalid page Could not process task because there are unfinished tasks waiting for this label Template not found Error during template parsing Error during content document creation Could not send update because label has insufficient power to perform the update HTTP communication error with the access point Error while writing task to database Task type not supported Solution The label is not licensed. Import the proper license file for the label or check for typos in the label id. The label may have been deleted or has never been registered at all. Register label. The size of the image does not match the labels display size. Please check the width and height of your image and look up the display size in pixels for the label. These sizes have to be equal. Check template (wrong or faulty) Change format of the image to standard format

(e.g. PNG or BMP) Page not supported by label type, choose a different page Abort task or wait until unfinished tasks are finished Check template directory for missing template file Correct template file (Invalid content found) Check server and article record configuration The power status of the label is Bad, which means it is very low on battery that in may not accomplish the display update. Replace the battery of the label. The server was not able to send the task to the Access Point. Please make sure that the Access Point is not offline (System -> Access Point Status) and there is an established network connection between Access Point and Server. Check database connection Upgrade AP software to process this kind of task Page 32 of 36 Quick Start Guide imagotag GmbH 1.1 Running the ESLServer as a background service The ESL server may be started as a normal application, but on a productive system it is usually required to have it automatically started without a user logged in. To achieve this the ESL server can be registered as a Windows service. It is than started automatically without any graphics user interface. To install the ESL server as a Windows service the batch file install_service.bat is provided. If this file is executed with administrator privileges (Right click Run as Administrator) it will install the ESL server installation from the same directory as a Windows service with the name ESL_ SERVICE. The file uninstall_service.bat will remove the Windows service if executed with administrator privileges. If you have any problems regarding the background service:

l Check if you have installed the correct JAVAversion corresponding to your system

(x86/x64) l If the ESLServer is already installed as a Windows service you have to uninstall it first (unin-

stall_service.bat) and reinstall it again (install_service.bat). 1.2 Where can I find the license file for my SmartBox?

You find the license file (which has to be activated at the imagotag Customer Portal enclosed in the SmartBox in a "License Envelope". 1.3 Deleting the demo articles In order to prevent the example articles from being re-added to the server, go to "System -

Configuration"and set the "importFixtures"variable to false. 1.4 Establish a network configuration when no DHCP is available Step by step 1. Set a laptops Ethernet adapter to DHCP 2. Turn off all other network adapters (Wi-Fi) 3. Connect to the same network as the AP-2010 (use a common Ethernet cable to connect your device directly with the AP-2010) 4. Start local ESL Server on laptop 5. Use the ESL client to connect to your local server 6. Under System Access Point Status the AP should be listed as discovered (after suc-

cessful boot sequence may take up to 2 minutes) l Press F5 on your keyboard or the refresh button in the ESL client to refresh the access point status (the Client doesnt refresh the status automatically!) 7. One Column of the AP should now show the IP address 8. Open a browser, type in http://<discovered-ip>:8080 or l at the ESL client perform a right click on the discovered access point Open in browser Maintenance Status Note: Restart your access point if discovering process takes more than 2 minutes. Page 33 of 36 Quick Start Guide imagotag GmbH FIGURE 1-35: Restart and Factory Defaults button 1.5 AP discovering with Bonjour Services You still got problems to find your AP in your network? There's another workaround: You can use Apple's "Bonjour Print Services". Download and install Bonjour Print Services for Windows (pre-installed under OSX):

http://support.apple.com/kb/DL999 Note: After installation theres no reboot required. If the access point is connected directly to the system where the Bonjour Service is installed

(or on a network with running Bonjour Service) you can find the access point by typing the following in the browser of your choice:

http://ap-<ID>.local:8080 (e.g. http://ap-12724.local:8080) Note: You can reach older versions of the AP with http://imagotag-ap.local:8080 (custom hostnames are only available on newer versions of the access point) 1.6 What can I do if the Status LED of the AP-2010 access point doesnt turn blue?

l Check the AP status l Check AP configuration o No Channel set l Check network reachability of AP l AP registered to Server?

l Reboot AP 1.7 Labels dont come online After the registration it could last a certain time until all registered labels are joined to the network (up to two hours, depending on number of access points and the channels used. l Up to 30 minutes with channels 3, 5, 8, 9 and 10 l Up to 2 hours with channels 0, 1, 2, 4, 6 and 7 Warning: A label must not be registered to multiple ESL server installations at the same time. It will only connect to one of this installations. Page 34 of 36 Quick Start Guide imagotag GmbH 1.8 The encryption does not work Check the encryption passphrase in Server Configuration (System Configuration). If label was already registered with a different passphrase youll have to unlock the label first in order to register it on the server. 1.9 Unlocking labels If the label was registered and a communication key was set it will no longer work in other networks using a different network key passphrase. To unlock this labels for other networks an unlock code is required. Select File Unlock labels and enter the unlock key. The unlock-code for the specific labels is enclosed in the Smart Box (in an envelope). If you have any problems (the unlock code wasn't included or you can't find it) please contact the imagotag support (support@imagotag.com). 1.10 Starting Java applications Before starting a Java application, make sure you have Java Runtime Environment Version 6 or higher installed and you have set the necessary environment variables. If the .jar file extension is known and associated with Java, just double-click the jar file to start the application. Otherwise if the extension is not recognized:

Windows:

Create a shortcut of the jar file, right-click on it and open properties. Prepend javaw.exe jar to the path in the Target field. Double-click the shortcut. Linux:

Navigate via command line to the directory where the jar file lies and execute java jar

<filename>.jar In case your environment variables are not set properly (e.g. javaw.exe/java command could not be found) do the following steps:

1. Locate your installation directory of your Java Runtime Environment 2. Set JAVA_HOME Variable Under Windows:

l Right-click on My Computer and select Properties l Click the advanced tab l Click the EnvironmentVariables button l Under SystemVariables, click New. l Enter the variable name as JAVA_HOME l Enter the variable value as the installation directory of your Java Runtime Environment l Click OK l Look for the Path variable in SystemVariables and edit it l Append a semicolon (;) and %JAVA_HOME%\bin to it Page 35 of 36 Quick Start Guide imagotag GmbH l Click OK l ApplyChanges Under Linux:

l Use the export command to set your variables l export JAVA_HOME=<pathToJRE>

l export PATH=$PATH:<pathToJRE>/bin l In order to make these changes persistent, write them into your .bash_profile file and use source ~/.bash_profile to apply the changes 1.11 Encoding problems Per default, UTF-8 encoding is used. If you have any problems regarding encoding you can force any java application to use UTF-8. By setting the (Windows) environment variable JAVA_TOOL_ OPTIONS to -Dfile.encoding=UTF8, the (Java) System property will be set automatically every time a JVM is started. 1.12 Further documentation Please contact the support for further documentation:

l Developer Reference (Web Service) l Image Rendering Reference l CSV/XML Import Plugin l FAQ Page 36 of 36