| submitted | available | document details (if available) | source link |
|---|---|---|---|
| September 30 2019 | September 30 2019 |
| various | User Manual | Users Manual | 3.54 MiB | September 30 2019 |
UUsseerr MMaannuuaall FHD Wireless IP Camera Model: X2 V1.0 Table of Contents Security Warning ........................................................................................................................................ 1 1 Overview .................................................................................................................................................. 1 1.1 Key Features ................................................................................................................................. 1 1.2 Read Before Use........................................................................................................................... 2 1.3 Package Contents ......................................................................................................................... 2 1.4 Physical Description ...................................................................................................................... 3 1.5 Hardware Installation .................................................................................................................... 4 1.6 Micro-SD Card .............................................................................................................................. 5 2 Access the IP Camera ............................................................................................................................. 6 2.1 Wireless Connection via Foscam App ....................................................................................... 6 2.2 Access the Camera in WAN .......................................................................................................... 8 2.3 Using the VLC player .................................................................................................................... 9 2.4 IP camera connection to the server ............................................................................................. 11 2.5 Works with Alexa .......................................................................................................................... 11 3 Surveillance Software GUI .................................................................................................................... 17
.3.1 login Window .............................................................................................................................. 17 3.2 Setup Wizard ............................................................................................................................... 18 3.3 Surveillance Window ................................................................................................................... 19 4 Advanced Camera Settings ................................................................................................................... 25 4.1 Setup Wizard ............................................................................................................................... 25 4.2 Status .......................................................................................................................................... 25 4.3 Basic Settings ............................................................................................................................. 27 4.4 Network ....................................................................................................................................... 34 4.5 Video ........................................................................................................................................... 42 4.6 Detector ....................................................................................................................................... 45 4.7 Record ......................................................................................................................................... 49 4.8 PTZ .............................................................................................................................................. 53 4.9 Firewall ........................................................................................................................................ 54 4.10 System ...................................................................................................................................... 54 5 Playback ................................................................................................................................................ 58 6 Appendix ................................................................................................................................................ 60 6.1 Frequently Asked Questions ....................................................................................................... 60 6.2 Default Parameters ..................................................................................................................... 69 6.3 Specifications .............................................................................................................................. 69 6.4 CE & FCC ................................................................................................................................... 71 6.5 Warranty ...................................................................................................................................... 71 6.6 Statement .................................................................................................................................... 74 7 Obtaining Technical Support ................................................................................................................. 76 Security Warning 1. Please change the password of your camera regularly, using a combination of numbers, letters and special characters. 2. We recommend that you regularly update your camera to the latest available software and firmware versions to help ensure the best experience for your camera. 1 Overview FOSCAM FHD Wireless IP Camera is an integrated wireless IP Camera with a color CMOS sensor which enable to view in Full High Definition resolution. It combines a high quality digital video camera, with a powerful web server, to bring clear video to your desktop and mobile devices no matter where by your local network or over the Internet. These cameras support P2P function. Thanks to the P2P easy access technology, you dont need to do complicated Port Forwarding settings, you just need to scan the QR code on the bottom of the camera to connect it to smart phone, or input the UID on CMS software to realize remote access. FOSCAM IP Camera provides users with more comprehensive controls over a monitored site. The camera supports H.264 video compression technology, dramatically reduces file size and saves network bandwidth. The camera is based on the TCP/IP standard. A built-in WEB server inside which could support Internet Explorer simplifies the management and maintenance of your device is simplified by accessing the website of your camera through network. The camera is designed for indoor surveillance with wide applications such as at home, in retail store and in office. Controlling the camera and managing images are simplified by using the provided web interface across the network in either wired or wireless way. FOSCAM provides Smart Phone APP for Android and iPhone users, please search and install Foscam App named Foscam on App Store and Google Play for iOS and Android devices, then you can view your camera anywhere, anytime on your smart mobile devices. 1.1 Key Features Standard H.264 video compression algorithm to satisfy the transmission of high full high definition video in narrow bandwidth network P2P Feature for Easy Remote Access 2.0 Mega-Pixel Support IE/Firefox/Google/Safari browser Support WPA-PSK and WPA2-PSK Encryption Wireless connection is compliant with IEEE 802.11b/g/n/ WI-FI IR Range up to 8m(26ft) 1 Nightvision with 940nms LEDs ,no light pollution Support image snapshot Support dual-stream Support Micro SD Card storage up to 128GB Support IR-Cut auto switch Support two-way audio Supports one-button calling function Support ONVIF protocols Multi-level users management with password protection Motion Detection alarm via E-Mail and FTP Provide free Android and iPhone APP for viewing live video provide free Central Management Software to manage and monitor multiple cameras Support record schedule Supports voice prompt Build-in magnet for mounting 1.2 Read Before Use Please first verify that all contents received are complete according to the Package Contents listed below. Before the IP Camera is installed, please carefully read and follow the instructions in the Quick Setup Guide to avoid damage due to faulty assembly and installation. It also ensures the product is used properly as intended. 1.3 Package Contents IP Camera 1 Quick Setup Guide 1 mounting plate 1 AC Adapter 1 Power Line 1 2 1.4 Physical Description Front panel Rear panel Front panel:
Microphone: Built-in microphone. Lens: Fixed focus lens. Micro SD Card slot: Supports up to 128GB SD card for storing the video. Speaker: Built-in speaker Status light/ One-button call /Reset Status light: The flashing status of the Status light are shown in the following table. Flashing Status Constantly bright (orange) Description Powered on Flashing(blue) every 0.4 seconds Reset to take effect Constantly bright (blue) Wi-Fi connected Flashing every(blue) 0.4 seconds and One-button call keep on 3 seconds Flashing every(blue) 0.2 seconds EZLink takes effect One-button call: Press and hold the button for 1 to 5 seconds to trigger One-button call, the status light will blink every 0.4 seconds and keep on 3 seconds;
Reset: Press and hold the Reset button for more than 10 seconds to set the camera to factory default, the Power light will blink every 0.4 seconds;
Magnetic Bracket: Adsorbing on a ferromagnetic object using a magnet on the base Rear panel:
Power: DC 5V/1A Power supply. The flashing status of the Status light are shown in the following table. 3 1.5 Hardware Installation 1.5.1. Place Your Camera on a Flat Surface You can place your camera on a flat surface (desk, shelf, Table, etc.). 1.5.2 Adsorbing on a ferromagnetic object using a magnet on the base You can Adsorbing on a ferromagnetic object using a magnet on the base 4 1.5.3 Mount Your Camera to the Wall Install the mounting plate on a wall or ceiling with supplied fxing screws. Note: Align points a and b to insert the camera base to the mounting plate. Rotate so that points a and b are aligned, this attaches the camera securely to the base. 1.6 Micro-SD Card This camera supports Micro SD Card. When you plug in the SD card during the camera work process, please reboot the camera again, or else the SD Card may be cannot work well. Go to the SettingsDevice StatusDevice Status page, you can see the SD card status. 5 2 Access the IP Camera 2.1 Wireless Connection via Foscam App Download and open the Foscam App from the App Store or Google Play Store. Once open, please register for a Foscam account, or sign in if you have one already. 1. Please Connect the power adapter to the camera, and wait for a few moments until the camera alerts you that the Ready for WiFi confguration. 2. Make sure that your smartphone is connected to your wireless router (It has to be on the 2.4GHz channel if you have a dual-band router). 6 3. From the Foscam App home screen, tap the + icon and select "IP Camera", after that tap Next on the Add Cameras screen. 4. Scan the QR code on the sticker, which is located on the bottom or side of your camera. 5. Under WiFi connection select Ready and then Enter your WiFi's password and tap "confirm". 6. At this time, a QR code is generated and hearing the sound in the phone, the QR code for WiFi confguration, please point the QR code to the camera directly. Note: The QR code distance between the mobile phone and the camera is about 15CM As close as possible to the camera when adding sound waves. 7 7. Wait a few moments for a message confrming that the setup process has been completed. 8. From the home screen, tap the play icon within the video feed box to bring up the camera credentials screen. For your security, please set a new username and password for your camera. Note: Your smartphone will need to be connected to the 2.4GHz channel if you have a dual-band router. 2.2 Access the Camera in WAN 2.2.1 Static IP Addresses Users with static IP addresses after you have finished connecting the camera using the LAN IP address and port forwarding, you can access the camera directly from Internet using the WAN IP address and port number. How to Obtain the WAN IP address from a public website To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com. Your current WAN IP will be shown on the webpage. 8 2.3 Using the VLC player The camera supports RTSP streaming, here you can view the camera by VLC player. RTSP URL rtsp:// [user name][:password]@IP:Port number/videostream The part in the square brackets can be omitted. user name & password: The user name and password to access the camera. This part can be omitted. IP: WAN or LAN IP address. Port NO. : If there is the RTSP port number on the Port page, you must only use RTSP port number. otherwise, you must only use http port number. Video stream: Three modes are supported: video Main, video Sub and audio. Video Sub is a better choice in bad network condition. If you select audio, you can only hear sound without seeing picture. For example:
IP: 192.168.1.11 RTSP Port number: 554 User name: admin Password: 123 Enter either one of the following four URLs in the VLC 1rtsp://admin:123@192.168.1.11:554/videoMain 2rtsp:// @192.168.1.11:554/videoMain 3rtsp://:123@192.168.1.11:554/videoMain 4rtsp://admin@192.168.1.11:554/videoMain Open the VLC, and go to Media--Open Network Stream option, then enter the URL in VLC. 9 Sometimes you may need to enter the user name and password for another time. Click OK and you can see the real-time preview. 10 If you cannot play the video in the VLC player, please check the port mapping. NOTE:
If you modify the cameras username or password, you had better reboot the camera to apply the new username and password in authentication in the VLC. 2.4 IP camera connection to the server Device supports ONVIF 2.2.1 protocol, You can easily access NVR with ONVIF or server with ONVIF. 2.5 Works with Alexa 2.5.1 Introduction of the Foscam cameras working with Amazons Alexa Foscam cameras support live streaming on Amazons Alexa device Echo show (all models) now. You only need to speak directly to the Echo show to get the cameras live stream shown up after completing some basic settings. 11 2.5.2 How to confirm if your Foscam camera supports working with Alexa or not?
1. The currently supported required firmware should be 2.x.2.10 or higher;
2. The Foscam app version should be 2.2.9 or higher. 2.5.3 How to confirm the host name of Alexa account?
1. Please login the Alexa app and go to Settings. 2. Please choose About. 3. Then you will see the host name of your Alexa account. 2.5.4 How to set up Foscam cameras working with Amazon's Alexa?
1. Please make sure your Foscam camera and Foscam app supports Alexa. 2. Please login the camera on Foscam app, go tocamera settings-->Advanced Settings-->Smart Controlto enable the Work With Alexa and set a name for your camera. It is not recommended to set the name with camera model. If you re-name your camera in the Foscam app, you will need to ask your Echo show to re-discover the camera in order for the new camera name to be refreshed in the Alexa app. 12 NoteHow to confirm the host name of Alexa account?
3. Please choose the correct region according to your Alexa accounts host name. If you are not sure what host name of your Alexa account is, please refer to here. 4. Please open the Alexa app to search for Foscam skill, enable to use it and link your Foscam account to the Alexa app. 13 5. Then you can choose the option DISCOVER DEVICES to add Foscam camera to the Alexa app or speak Alexa, discover devices to the Echo show directly. 6. After camera is added to the Alexa app, you can speak directly to the Echo show to get the cameras live stream shown up by voice command. The voice commands:
Once your Foscam camera is connected to your Echo show, you can use the following voice commands to get and stop the cameras live stream. Get the live streaming:
"Alexa, show me the [camera name]"
"Stop the live streaming"
"Alexa, close."
Currently, Foscam cameras working with Amazon's Alexa supports English, French, German, Italian and 14 Spanish. 2.5.5 How to add Foscam cameras to Alexa app manually?
1. Please make sure you have enabled the Work With Alexa and set a name for your camera on Foscam app. 2. Please login the Alexa app and choose Devices and tap on + symbol. 3. Please choose Add Device. 4. Please choose Camera. If there is no camera option, please choose Other. 15 5. Please choose DISCOVER DEVICES to search for Foscam cameras. Then your camera will be added to the Alexa app. 16 3 Surveillance Software GUI 1. Connect the camera to the LAN network (Router or Switch) via network cable. 2. Connect the power adapter to the camera. 3. Connect the Computer to the LAN network (Router or Switch) via network cable 3.You can download the Equipment Search Tool 3from foscam.com/tools to your computer, then ccess the camera directly, the icon shows as below:
Note: Keep the camera in the same subnet of your router and computer. 3.1 login Window Section1 Enter the Username and password The default administrator username is admin with no password, please change the password the first time you use and prevent unauthorized users login the camera. 17 Section2 Stream The camera supports two stream modes: Main stream and sub stream. Select Main stream if you want to access the camera from LAN and sub stream will be better if you want to access the camera from Internet. Note:
Select sub stream to ensure a more fluent video under narrow network bandwidth. Section3 Select the language You click on the language dropdown list to select language. Section4 login the camera Click Login button. NOTE When setting up your camera for the first time, it will request that you modify the default username and/or password if both are still set to default. Input the new username and password, click "Modify" to complete the modification. You will now use the new username and password to login to the camera in the future. 3.2 Setup Wizard You will go to Setup Wizardautomatically after your first-login, where you can set the basic parameters of camera, such as camera name, camera time, wireless settings, IP configuration. 18 5 3.3 Surveillance Window 1 2 3 4 6 Section 1 FOSCAM Logo/ Live Video / Settings/Playback
: FOSCAM LOGO
: Path to surveillance window. Click this button to go back to the surveillance window
: Path to Administrator Control Panel, Click it, to go to Administrator Control Panel and do advanced settings.
: Click this button to go back to the Playback panel to view the stored audio files stored in the SD Card. Section 2 Multi-Device Window The firmware inside the camera supports up to 9 cameras being monitored at the same time. You can add other cameras in multi-device setting. Section 3 Mode/ Stream / WDR / NAA / Mirror/ Flip buttons / Zoom Mode 1) 50HZ ---------Indoor surveillance (Region: Europe, China) 2) 60HZ ---------Indoor surveillance (Region: USA, Canada) 3) Outdoor------Outdoor surveillance 19 Stream The default stream supports multiple modes, For example: HD Mode/720P/23fps/2M meanings: Stream type / Resolution / Maximum frame rate/ Bit rate. (Different models support different specific mode. ) Stream type : It is used to identify the stream type. Resolution The bigger the resolution, the better of the image quality is. If you are accessing the camera via internet and want to get more fluent video streaming, please select resolution VGA. Maximum frame rate You should lower frame rate when the bandwidth is limited. Normally, when the frame rate above 15, you can achieve fluently video. The maximum frame rate for each model is different, please see the Specifications. Bit rate Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rate configuration should combine well with the network bandwidth. When the bandwidth is very narrow, and bit rate is large, that will lead to video can not play well. You can reset the stream type on Settings-> Video-> Video Settings panel. After changing, please reboot the camera and you can see the modification. WDR In surveillance, WDR (Wide Dynamic Range) is intended to provide clear images even under backlighting, where the intensity of illumination varies a lotnamely when there are very bright and very dark areas simultaneously in the camera's field of view. NAA NAA(Network Auto-Adaptability) can make IP camera change the real-time rate to adapt different network conditions. It can supply better preview experience. The default NAA setting is off. Zoom in or Zoom out Device Support zoom feature. Click or
,The focal length of the camera lens will be larger or shrink, you can adjust the focus distance to the target object size, access to high-definition screen. 20 Pan/Tilt Control 1----- Up control button, 2-----Down control button, 3------Left control button, 4------Right control button, 5----- Up-Left control button 6----- Up-Right control button 7----- Down-Left control button 8----- Down-Right control button Click this button and go to center 21 Section 4 Preset settings / IR LED Lights / Color Adjustment Preset settings IPCam supports 16 preset positions, which is considered enough for DIY home & small business surveillance market The default preset position is Topmost, Bottom most, Left most, right most, you can add other preset positions. Add Click this icon to save the position you need the camera to remember Delete Select one preset position and click this button to delete it. GO Select one preset position in the preset drop-down list and click Go to make the camera move the preset position How to do preset position?
Firstly, move the camera and stop at a desired place where you want make preset position. Secondly, click button and enter a descriptive name for the preset position. The preset position cannot contain special characters. Then click OK to save it. If you want to reset the preset position, click Cancel. After that, you can move the camera and stop at another place, and set another preset position. You can do all the 16 preset positions with this method. If you want to see one preset position you have set, only select the preset position name from the preset drop-down list, and click go button, the camera will go to the preset position. IR LED Lights Click Infra led and there are three modes to adjust the infrared led: Auto, Manual and Schedule. Auto: Select it and the camera will adjust the infra led (on or off) automatically. Manual: Select it and you can turn on or turn off the infra led manually. 22 Schedule: Select it and the IR led light will be off at the schedule period. If you want to define or change the IR led lights schedule time, please go to Settings--->Video---> IR LED Schedule page. Color Adjustment In this page, you can tune Brightness, Contrast, Saturation, and Sharpness to get higher quality. Section 5 OSD If you have added time and camera name in the video, you can see it in the live window. Go to Settings ---Basic settings---Camera name panel, and you can change another device name. The default device name is anonymous. Go to Settings ---Basic settings---Camera time panel and adjust the device time. Go to Settings ---Video---On Screen Display panel, you can add or no add OSD. Section 6 Play/ Stop/ Talk/ Audio/ Adjusting the sound/ Snapshot/ Record/ Full screen button 1----- Play Click it to play the video of the camera 2----- Stop Click it to stop the video of the camera 3----- Talk Click the button and the icon will become to
, then talk to the microphone that connected with PC, people around the camera can here your voice. Click the icon again and stop talking. 4----- Audio Click this icon, the icon will become to you can hear the sound around the camera by the earphone or speakers that connected with PC. 5----- Adjusting the sound Click this icon, the icon will become to
,you can change the sound of the camera. (C2 only) 6----- Snapshot Click it to make snapshot and it pop-up a window which picture you snapshot, right click in the window and save the picture to anywhere you want. 7----- Record Click the icon and the camera start recording, you can see a green dot in the live window. Click again and stop recording. The default storage path is C:\IPCamRecord. You can change the storage path: Go to Settings- >Record->Storage Location panel. 23 8----- Full Screen Click it to make full-screen, or you can double click the surveillance screen to make full-screen. Double click again and exit full-screen. 24 4 Advanced Camera Settings Click the button Settings, goes to Administrator Control Panel to make advanced camera settings. 4.1 Setup Wizard Please go to section 3.2 to find the way to set it. 4.2 Status Status contains four columns: Device Information, Device Status, Session Status and Log, it will show you various information about your camera. 4.2.1 Device Information Camera Name: The Device Name is a unique name that you can give to your device to help you identify it. Click Basic Settings and go to Camera name panel where you can change your camera name. The default device name is anonymous. Camera ID: Display the wired MAC address of your camera. For example Device ID is A0E6EC012F32, the same MAC ID sticker is found at the bottom of the camera. Camera Time: The system time of the device. Click Basic Settings and go to Camera time panel and adjust the time. System Firmware Version: Display the System Firmware version of your camera. Application Firmware Version: Display the application firmware version of your camera. Plug-In Version: Display the plug-in version of your camera. 25 4.2.2 Device Status On this page you can see device status such as Alarm status/ Record Status , WIFI status and so on. 4.2.3 Session Status Session status will display who and which IP is visiting the camera now. 4.2.4 Log The log record shows who and which IP address accessed or logout the camera. 26 Reboot the camera and clear the log records. 4.3 Basic Settings This section allows you to configure your cameras Name, Time, Mail, User accounts, Multi-Device, Status Light and Voice Prompt. 4.3.1 Camera Name You can define a name for your camera here such as apple. Click Save to save your changes. The alias name cannot contain special characters. 4.3.2 Camera Time This section allows you to configure the settings of the internal system clocks for your camera. 27 Time Zone: Select the time zone for your region from the dropdown menu. Sync with NTP server: Network Time Protocol will synchronize your camera with an Internet time server. Choose the one that is closest to your camera. Sync with PC: Select this option to synchronize the date and time of the Network Camera with your computer. Manually: The administrator can enter the date and time manually. Note select the date and time format. use DST: Select the daylight saving time from the dropdown list. Click Save button and submit your settings. NOTE: If the power supply of camera is disconnect, you need set the cameras time again. 4.3.3 User Accounts Here you can create users and set privilege, visitor, operator or administrator. The default user account is admin, with a blank password. You can enter the users accounts of visitor, operator and administrator Manually. 28 How to change the password?
Firstly, select the account which you want to change the password, then select Change password, enter the old password and the new password, lastly click modify to take effect. How to add account ?
Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list. 29 Delete Select the account which you want to delete, then click Delete button to take effect. NOTE: The default admin account cannot be deleted, but you can add other administrator users. How to change the username ?
Firstly, select the account which you want to change the username, then select Change username, enter the new password, lastly click modify to take effect. 30 4.3.4 Multi-Camera If you want to view multi-surveillance screens on one window, you need to login one camera, and set it as the main device, and do Multi-Device Settings, add other cameras to the first one camera. Before you do multi-cams settings, you need to assign different port such as 81, 82, 83, 84, 85, 86, 87, 88 to the cameras if there is 8 cams installed. The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window. Add cameras in LAN In Multi-Device Settings page, you can see all devices searched in LAN. The 1st Device is the default one. You can add more cameras in the list in LAN for monitoring. The cameras software supports up to 9 IP Cameras online simultaneously. Click The 2nd Device and click the item in the Device List in LAN, the Alias, Host and Http Port will be filled in the boxes below automatically. Enter the correct username and password then click Add. Add more cameras in the same way. 31 1 Click it, camera model, alias, host and HTTP Port will be filled in the following boxes automatically. 3 Click Add to take effect. 2 Enter the User name and password of the 2nd camera. Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added. 32 4.3.5 Status Light On this page, you can enable or disable Enable Status Light. Select Yes to enable or select No to disable. 33 4.3.6 Voice Prompt On this page, you can enable or disable voice prompt. Select Yes to enable or select No to disable. 4.4 Network This section will allow you to configure your cameras IP, Wireless Settings, Port, Mail Settings, FTP Settings, P2P and Onvif. 4.4.1 IP Configuration If you want to set a static IP for the camera, please go to IP Configuration page. Keep the camera in the same subnet of your router or computer. Changing settings here is the same as using the Equipment Search Tool. It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC. If you dont know the subnet mask, gateway and DNS server, you can check your computers local area connection as follows:
Control Panel Network Connections Local Area Connections Choose Support Details 34 Set the same Subnet Mask and gateway of the camera with your PC. There are two DNS servers. You can set any of them. Same with gateway is also OK. If you dont know the DNS server, you can use the same settings as the Default Gateway. 4.4.2 Wireless Settings Step 1: Choose Settings on the top of the camera interface, and go to the Network panel on the left side of the screen, then click Wireless Settings. 35 Click the Scan button and the camera will detect all wireless networks around the area. It should also display your router in the list. Click the Scan button to search for wireless networks. Click the Page number to see other wireless networks devices if there are more than 10. Step 2: Click the SSID (name of your router) in the list, the corresponding information related to your network, such as the name and the encryption, will be filled into the relevant fields automatically. You will only need to fill in the password of your network. Make sure that the SSID, Encryption and the password you filled in are exactly the same for your router. 2 Enter the password of your router. 1 Click the SSID of your router and the relevant information will be filled in the fields automatically. 3 Click Test to check if the password is correct or not. 36 Step 3: Please click on the Save button after all settings have been entered and disconnect the network cable. Never shut down the power of the camera until the IP camera is able to connect to the wireless network. The LAN IP address will disappear on the window of Equipment Search Tool when the camera is configuring a wireless connection. Wait about 1 minute, the camera should obtain a wireless connection, and the LAN IP of the camera will show again on the window of the Equipment Search Tool. The IP address may have changed after the camera receives a wireless connection; we recommend setting a static local IP address if this IP address changes by right clicking the camera in Equipment Search Tool, setting a static IP, and pushing OK. Congratulations! You have set up the wireless connection of the camera successfully. NOTE :
If you fail to make a wireless connection, please refer to your seller or contact us directly for assistance. 4.4.3 Port This camera supports HTTP Port. HTTP Port is used to access the camera remotely. If you want to access the camera and view the video, the HTTP Port must both be configured correctly. HTTP port: By default, the HTTP is set to 88. Also, they can be assigned with another port number between 1 and 65535. But make sure they can not be conflict with other existing ports like 25, 21. Another way to change the HTTP port NO. Step 1: Open the Equipment Search Tool, select the camera you would like to change the port of, right click on the IP address, and click on Network Configuration, this brings up the network configuration box as flowing figures. 37 Select which camera youd like to change the port for, and right click . Modify the Http Port . Enter the Username and password, click OK. Step 2: Enter the username and password of the Administrator (default username is admin with a blank password), and click OK to apply changes. Step 3: Wait around 10 seconds, youll see that the cameras LAN IP address has changed. In our example it was changed to 2000, so we see http://192.168.1.110:2000 in Equipment Search Tool. Also, the LAN IP address is now fixed at a static IP address of http://192.168.1.110:2000. This IP address will not change even if the camera is powered off and back on, the camera will remain on this LAN IP address. This is very important that a static LAN IP address is set, or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address. Make sure you set a static LAN IP address!
38 If the camera cannot be accessed, please make sure the port forwarding is succeed. HTTPS port: The default port is 443. You can use the url to access the camera: https:// IP + HTTPS port. ONVIF port: By default, the ONVIF port is set to 888. Also, they can be assigned with another port number between 1 and 65535(except 0 and 65534). But make sure they can not be conflict with other existing ports. (C2 only) RTSP port: The default port is 554.(C2 only) Note: There are some difference between C1 and C2 on this page, the Onvif port and RTSP port of C1 are showed on Onvif page, you can enable or close the port. Please refer chapter 4.4.8. 4.4.4 Mail Settings If you want the camera to send emails when motion has been detected, here Mail will need to be configured. 1---- SMTP Server/ Port /Transport Layer Security Enter SMTP server for sender. SMTP port is usually set as 25. Some SMTP servers have their own port, such as 587 or 465, and Transport Layer Security usually is None. If you use Gmail, Transport Layer Security must be set to TLS or STARTTLS 39 and SMTP Port must be set to 465 or 25 or 587, which port you choose should be decided by which Transport Layer Security you select. 2---- SMTP Username/ password ID account and password of the sender email address 3---- Sender E-mail Mailbox for sender must support SMTP 4---- Receiver Mailbox for receiver need not support SMTP,you can set 4 receivers 5---- Save Click Save to take effect 6---- Test Click Test to see if Mail has been successfully configured. Click Test to see if Mail has been successfully configured. If the test success, you can see the Success behind the Test, at the same time the receivers will receive a test mail. If the test fails with one of the following errors after clicking Test, verify that the information you entered is correct and again select Test . 1) Cannot connect to the server 2) Network Error. Please try later 3) Server Error 4) Incorrect user or password 5) The sender is denied by the server. Maybe the server need to authenticate the user, please check it and try again 40 6) The receiver is denied by the server. Maybe because of the anti-spam privacy of the server 7) The message is denied by the server. Maybe because of the anti-spam privacy of the server 8) The server does not support the authentication mode used by the device 4.4.5 FTP Settings If you want to upload record files and images to your FTP serveryou can set FTP Settings. Figure a Figure b FTP server: If your FTP server is located on the LAN, you can set as Figure a. If you have an FTP server which you can access on the internet, you can set as Figure b. Port: Default is port 21. If changed, external FTP client program must change the server connection port accordingly. FTP Mode: Here supports two modes: PORT and PASV. Username/password: The FTP account and password. Click Save to take effect. Click Test to see if FTP has been successfully configured. 41 4.4.6 P2P Access the IP Camera by Smart Phone (Android or iOS operating system) First of all, you must open the P2P function of the IP Camera at Settings --> Network --> P2P. Foscam App named Foscam on App Store and Google Play for iOS and Android devices. NOTE If the QR code scanning is not successful, please input the UID on the bottom of the camera manually. 4.4.7 Onvif On this page, you can enable the Onvif port and RTSP port. ONVIF(Open Network Video Interface Forum) is a standard for talking to Network Camera Devices and other similar security hardware. ONVIF port: By default, the ONVIF port is set to 888. Also, they can be assigned with another port number between 1 and 65535(except 0 and 65534). But make sure they can not be conflict with other existing ports. RTSP port: The default port is 554. 4.5 Video This section allows you to configure Video stream settings, On screen display, Snapshot settings and IR LED Schedule. 4.5.1 Video Settings There are two ways to set the stream video settings. They are main stream video settings and sub 42 stream video settings. Stream Type: There are four types to identify different streams you have set. If select the HD Mode, the clearer video will become, and it will take up more bandwidth; If select the Smooth Mode, the bandwidth is very narrow, and bit rate is large, that will lead to video can not play well. The Equilibrium Model is a value between HD Mode and Smooth Mode. Resolution: The camera supports multiple types, For example: 960P, 720P, VGA. The higher the resolution is the clearer video will become. But the code flux will become larger too, and it will take up more bandwidth. (The maximum frame rate for each model is different, please see the Specifications. ) Bit Rate: Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rate configuration should combine well with the network bandwidth. When the bandwidth is very narrow, and bit rate is large, that will lead to video can not play well. Frame rate: You should lower frame rate when the bandwidth is limited. Normally, when the frame rate above 15, you can achieve fluently video. Key Frame Interval: The time between last key frame and next key frame. The shorter the duration, the more likely you will get a better video quality, but at the cost of higher network bandwidth consumption. Variable bitrate: Select the Bit rate type to constant or variable. If select Yes, the camera will change the video bit rate according to the situation, but will not more than the maximum parameter "Bit Rate"; If 43 select No, the Bit Rate is unchanged. 4.5.2 On Screen Display This page is used to add timestamp and device name on the video. Display Timestamp There are two options: Yes or NO. Select Yes and you can see the system date on the video. Display Camera Name There are two options: Yes or NO. Select Yes and you can see the device name on the video. 4.5.3 Snapshot Settings On this page you can set the snapshot pictures image quality and the storage path. Manual snap Quality: Low, Middle and High. The higher the quality, the picture will be clearer. Pictures Save To: FTP or SD card. If you have done FTP and Alarm settings, when alarming, the 44 camera will snap pictures to the FTP or SD card automatically. If you select the FTP, you can set the file name which the picture save to (Only C1). Enable timing to capture To enable capture interval, follow the steps below:
1 Select Enable Motion detection 2 Capture interval:The interval time between two captures. 3 Select the capture time Capture anytime Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will capture. Specify an capture schedule Click the week day words, the corresponding column will be selected. For example, click TUE, the all column of TUE turns to red, that means during Tuesday whole day, the camera will capture. Press the left mouse and drag it on the time boxes, you can select the serial area, 4 Click Save button to take effect. 4.5.4 IR LED Schedule On this page you can set the schedule time for switching IR LED lights. When parameter Mode is set to the Schedule on the Live Video window, at these schedule time, the IR LED lights will be turned off. 4.6 Detector 4.6.1 Motion Detection IP Camera supports Motion Detection Alarm, when the motion has been detected, the IP Camera will make a alarm. 45 Step 1: Enable motion detection function. Step 2: Sensitivity---- It supports five modes: Lowest, Lower, Low, Medium and High. The higher the sensitivity, the camera will be more easily alarmed. Select one motion sensitivity. Step 3: Trigger interval--- The interval time between two motion detection. Step 4:There are some alarm indicators:
A Camera Sound and PC Sound If the camera has connected with a speaker or other audio output device, if you select Camera Sound or PC Sound, when the motion has been detected, the people around the camera will hear beep alarm sound. B Send E-mail If you want to receive alarm emails when motion is detected, you must select Send E-mail and set Mail Settings first. C Take Snapshot If you select this checkbox, when the motion has been detected, the camera will snap the live view window as a still picture and load it to the FTP. Make sure you have set FTP and set FTP as the storage path in Video->Snapshot settings panel. Time interval: The interval time between two pictures. 46 D Recording If you select this checkbox, when the motion has been detected, the camera will record automatically and store the record files to the SD Card. Make sure the camera has inserted SD card and you have set the SD card as the Alarm record files storage path, please go to Record> Storage location page to verify this settings. The default alarm record time is 30s and pre-alarm record time is 5s, please go to Record> Alarm Record page and change the alarm time settings. E Push message to the phone If you select this checkbox, when the motion has been detected, the camera will push the message to the phone which has been connected the camera. Step 5: Set detection area Click set detect area and it pop up a window, then you can draw the detection area. Click Back button after settings. When something moving in the detection area, the camera will alarm. Step 6: Alarm Schedule Alarm anytime when motion is detected Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will alarm. Click this button and select all time range Specify an alarm schedule Click the week day words, the corresponding column will be selected. For example, click TUE, the all column of TUE turns to red, that means during Tuesday whole day, when something moving in the detection area, the camera will alarm. 47 Press the left mouse and drag it on the time boxes, you can select the serial area. Step 7: Click Save button to take effect. When the motion has been detected during the detection time in the detection area, the camera will alarm and adopt the corresponding alarm indicators. NOTE: You must set the detection area and detection schedule, or else there is no alarm anywhere and anytime. 4.6.2 Sound alarm The C1 does not support this feature. When the ambient sound over a certain decibel ,the sound alarm will be triggered. 48 If the Sensitivity is set to High, the camera will detect the sound whose more than 55db. If the Sensitivity is set to Medium, the camera will detect the sound whose more than 65db. If the Sensitivity is set to Low, the camera will detect the sound whose more than 75db. If the Sensitivity is set to Lower, the camera will detect the sound whose more than 85db. If the Sensitivity is set to Lowest, the camera will detect the sound whose more than 95db. 4.7 Record This section will allow you to change the record files storage path and the record time. 4.7.1 Storage Location On this page you can change the alarm and manually recording storage path. Recording Location : SD card or FTP. Make sure the SD card has been inserted into the camera. On this page, you can see the available space of the SD card. Local Recording Location: For Windows OS, the manual recording path is C:/ IPCamRecord, you can change another one. For MAC OS, the manual recording path is: / IPCamRecord. Enter the local folder: Click here, You can enter the local storage folder. 4.7.2 Alarm Recording 49 4.7.3 Local Alarm Recording This page you can enable the local alarm record and Local Alarm record time. 4.7.4 Schedule Recording When the video is selected as FTP, the device supports scheduled recording. When the parameter Recording Location is set SD Card on the Storage Location page, you can configure parameters as shown in follow figure. 50 When the video is selected as SD card, the device supports pumping frame recording. When the parameter Recording Location is set SD Card on the Storage Location page, you can configure parameters as shown in follow figure. 51 Record full strategy: When the SD card is full, you can choose to cover the previous recording, or stop recording. Audio Record: You can choose "yes" or "no". NOTES:
Scheduled recording only supports video saved to the SD card or FTP server. The schedule recording will stop while alarm recording is beginning, and it will continue automatically after alarm recording end. You can refer to "alarm schedule." in "Alarm" about editing the time of recording Schedule. 4.7.5 SD Card Management This camera supports Mirco SD Card. When you plug in the SD card during the camera work process, please reboot the camera again, or else the Mirco SD Card may be cannot work well. Note: Foscam IP camera only supports EX-FAT and FAT-32 format 52 The default storage path of alarm record files is SD card, when the available size of SD card is less than 256M, the old record files will be deleted automatically. SD Card Management: After click the button, you should enter the username and password of the camera. Then you can manage the recording files of the camera in the SD card. The SD card management is only effective when access the camera in LAN. 4.8 PTZ This page will allow you to change the pan/tilt speed and Start-up options. 4.8.1 Pan & Tilt Speed There are five Pt speed types: very fast, fast, normal, slow and very slowly. Select the desired PTZ speed type and click save button. There are three zoom speed types: fast, normal, slow. 4.8.2 Start-Up Options Here section will allow you to set the stop position after the camera reboots. It supports three modes: No self test, Goto home position and Goto preset point. No self test: When rebooting, the camera will not pan / tilt. Goto home position: When rebooting, the camera will pa Providing Central Management Software to manage or monitor multi-cameras n / tilt and stops at center. 53 Go to Preset point: Select one preset position and save it. When rebooting, the camera will pan/ tilt and stops at the preset position you have set. 4.9 Firewall This section explains how to control the access permission by checking the client PCs IP addresses. It is composed of the following columns: Block access from these IP addresses and Only allow access from these IP addresses. Enable firewall, If you select Only allow access from these IP addresses and fill in 8 IP addresses at most, only those clients whose IP addresses listed in the Only allow access from these IP addresses can access the Network Camera. If you select Block access from these IP addresses, only those clients whose IP addresses are in the IP list cannot access the Network Camera. Click Save to take effect. 4.10 System In this panel, you can backup/restore your camera settings, upgrade the firmware to the latest version, restore the camera to default settings and reboot the device. 54 4.10.1 Back-up& Restore Click Backup to save all the parameters you have set. These parameters will be stored in a bin file for future use. Click Browse and select the parameters file you have stored, then click Submit to restore the restore the parameters. 4.10.2 System Upgrade Click Download the latest firmware, you will see the following screen. And click save to save the firmware on your computer locally. Your current firmware version will be displayed on your screen. You may go to the Status Device Information page to check for the latest firmware versions available. 55 Click Browse, choose the correct bin file and then click System upgrade. Dont shut down the power during upgrade. After upgrading, you can see the upgrade result. Upgrade Firmware by Equipment Search Tool Double click the Equipment Search Tool shot icon
, select the Camera IP that you want to upgrade the firmware. Then select Upgrade Firmware and enter the username and password, choose the firmware file, and upgrade. Figure 4.1 56 CAUTION: We recommend that you regularly update your camera to the latest available software and firmware versions to help ensure the best experience for your camera. NOTES:
Read the upgrade documentation (readme.txt file) in the upgrade package before you upgrade. Upon downloading the firmware check the sizes of the .bin files. They must match the size in the readme.txt file. If not, please download the firmware again until the sizes are the same. Your camera will not function correctly if a corrupt .bin file is used. Never shut down the power of the camera during upgrade until the IP camera restart and get connected. After upgrade successfully, please uninstall the old plugin and re-install it, then reset the camera to the default factory settings before using the camera. 4.10.3 Patch Installation Click "Browse" to select the correct patch file, and then click "Install Patch" to install the patch. Do not turn off the power during it installing. After installing is complete, you will receive a system prompt. 4.10.4 Factory Reset Click All reset and all parameters will return to factory settings if selected. This is similar to press the Reset button on the bottom of the camera. 4.10.5 Reboot Click Reboot System to reboot the camera. This is similar to unplugging the power to the camera. 57 5 Playback On this page you can view the record files stored in the SD card. Section 1 Define the Record files time and Type
: The storage path of record files
: Here supports three types: current day, current month and All records. Another way, select the time on the time&date manually.
: The type of records files, Here supports two typs: Normal record, Alarm record and All records.
: Click this button to search all record files satisfy the conditions you selected. Continuous Play: Select the checkbox to play continuously all the record files. 58 Section 2 Search record files On this panel you can see all record files satisfy the conditions you set. Section 3 Play/Stop/Audio/Full screen buttons Please select one record file before use these buttons. Click this button to play the record files Click this button to stop the record files Open or stop audio Click this button to make full screen, and double click left mouse to exit full screen. 59 6 Appendix 6.1 Frequently Asked Questions NOTE: Any questions you would meet, please check Network connections firstly. Check the working status revealed by the indicators on the network server, hub, and exchange. If abnormal, check the network connections. 6.1.1 Equipment search tool cannot find the camera After power on camera and connect it to router by Ethernet cable, open Equipment Search Tool it cannot find any camera IP address. Shows a blank window like below. This is usually because camera doesnt get an IP in same network segment as the computer. Please follow below steps to fix the problem. 1. Make sure both camera and computer are connected to same router. 2. Make sure cameras connected to router properly and camera status is normal. For indoor pan/tilt cameras, when powered on you will see a red power light and camera will pan/tilt. And on LAN port youll see a blinking orange light and a solid green light. 3. Reset camera to have a check. Just keep pressing rest button on camera with power on for about 30 seconds till it reboot. Reset button is usually on back/bottom of camera, or on the end cords. 4. Try another Ethernet cable or hook into another LAN port on router. 5. Make sure the router DHCP server is enabled and there is no Mac address filter. Check routers DHCP list as well, to see if you can find cameras IP address there. If yes, please try to log-in the camera directly by manually input the IP address and port (default http port: for SD camera is 80, for HD camera is 88) of camera into address bar of web browser. 6. Please turn off any virtual machine or multiple connection (use only wired or wireless connection) that is running on computer. 7. At latest make sure theres no firewall is blocking Equipment Search Tool or other search tool conflicts with it. 60 6.1.2 Install plugin for Internet Explore Suggest use IE browser to log in the camera and install the plugin for the first time, then you can use it on other browser as well. Just remember to allow the plugin to run. See below for steps to install plugin via IE browser. Step 1: User IE browser to log in the camera for the first time, it will prompt to ask your install the plugin on the bottom of IE browser. Step 2: Click Run to continue the installation of the .exe plugin. Step 3: Follow the Setup Wizard to finished installing the plugin Note: When starting to install the plug-in, it will force to close the IE browser. Please click Yes to close the IE browser firstly. And click Next to follow the setup wizard. 61 62 Step 4: Click Finish and reboot IE browser to log in the camera. 63 Note, for Safari on MAC OSX itll show a link Plugins are not found, click me to download just above login windows of the camera. Please click it to download plugin and follow wizard to install. See this link for help if after installed plugin but still cannot login camera:
http://www.foscam.com/faqs/view.html?id=14 6.1.3 Unable to connect to router wirelessly After setup wireless configuration, and input the wireless password correctly, save the settings. Normally, after you disconnect the Ethernet cable, wait for few minutes camera will show up again in Equipment Search Tool (or show up in routers DHCP client list/LAN list) with a new IP address. That indicates your cameras connected wirelessly. If not, please follow below steps to help camera connect wirelessly. Step1: Please make sure wireless signal is strong enough to connect with.
(1) Make sure the camera antenna is fixed well;
(2) Best to keep the distance between the camera and router in 2~3 meters while setup;
(3) Theres no interference or obstacles from house appliance or walls;
Step2: Please check the frequency band of the wireless signal. The camera supports dual-band 2.4GHz. Step3: Please check if your wireless password contains special characters. Remove special character in SSID and wireless password to have a try. Step 4: Reboot camera and router to have a check. 64 If above are all confirmed, power off and on the camera and router may help camera to connect. Step 5: Please log-in the router and check if the MAC filter feature is enabled. Camera has wired and wireless MAC, they are different. If your router has wireless MAC filtering turned on, itll block camera to connect. Please turn it off, or add cameras MACs in the allow list. Step 6: Please change the wireless channel, and the wireless encryption of router to have a try. Change channel helps reduce influence from nearby WiFi networks, you can try 3,6,or 11 for example. As for encryption, suggest use WPA2/PSK AES. Step7: At last reset camera to default, and please try re-configure the wireless settings again. 6.1.4 Forgot cameras user name and password Camera can be hard reset to default settings, when you forgot cameras login user name and password. Below are the steps:
(1) Keep power on camera;
(2) Press and hold reset button of camera for 30 second, till it reboots. Reset button is on bottom, or back, or end cords of the camera.
(3) Once reset, camera will be restored to default settings. And default username is admin, no password (leave password blank). 6.1.5 How to setup alarm recording to SD card For the cameras that support Mirco SD card, we can save alarm recording on Mirco SD card and below are the steps to set it up:
Step 1: Setup the Motion Detection Settings Please go to Settings > Alarm > Motion Detection menu.
(1) Click Enable.
(2) Choose Recording for the alarm action.
(3) Set the Detection Area
(4) Set a Schedule.
(5) Click Save to save the settings. 65 Note:
1) Please DO NOT forget to set the alarm schedule, the alarm schedule is red. 2) Please make sure your camera time is correct. 3) Please DO NOT forget to set the alarm area, the detected area is covered by the red grids. Or for some models you can setup 3 detection zones in total. Step 2: Setup the Storage Location Go to Settings > Record > Storage Location, and set the Recording Location to SD card and click Save. Note:
SD card needs FAT32 format to be identified by camera, and has enough space for saving the recordings. Its suggested use 4G~128G SD card. 6.1.6 How to setup alarm Emails Setup alarm Emails, when camera detects a motion itll send Email with snapshot to inform about the motion alarm. Steps as below. 66 Step 1: Setup Mail Settings Before you set, please make sure that your email for sender enabled SMTP. And get your Email SMTP server, SMTP port, TLS information ready. Please go to Settings > Network > Mail Settings menu to setup your email firstly. Note:
(1) Please make sure that your sender email supports SMTP;
(2) Please click on Save before you click on Test;
(3) Make sure the test result is success.
(4) After succeed, you will receive a test email in the mailbox of Sender. Step 2: Setup the Motion Alarm Settings Please go to Settings > Alarm > Motion Detection menu:
1. Click enable, 2. Choose Send E-mail for the alarm action, 3. set your detection area, 67 4. Set your schedule. Do not forget to click on Save after you finish settings. If there is motion trigger, camera will alarm and you can receive alarm emails. Note:
(1) Please DO NOT forget to set the alarm schedule, the alarm schedule is red.
(2) Please make sure your camera time is correct.
(3) Please DO NOT forget to set the alarm area, the detected area is covered by the red grids. Or for some models you can setup 3 detection zones in total. 6.1.7 Camera is not displaying image Camera unable to show live image on web browser cloud be caused by multiple factors.
(1) Plugin is not installed or running properly. Please install plugin first, go to IE Browser > Tool > Internet Option > Security > Custom Level >
ActiveX control and Plug-ins. Three options of front should be set to be Enable, The ActiveX programs read by the computer will be stored. As follows:
Enable: Download unsigned ActiveX controls. Enable: Initialize and script ActiveX controls not marked as safe. Enable: Run ActiveX controls and plug-ins.
(2) Low network bandwidth thats unable to transfer image. Please lower resolution of the camera.
(3) IR-cut is stuck at night when IR lights are on. In this case, manually turn off and on IR lights a few times.
(4) Also, if cameras firmware is too old that doesnt support the browser and unable to install plugin will cause the same issue. Please update firmware of the camera to latest first. 6.1.8 Unable to connect camera remotely using Foscam app Foscam P2P cameras allow users to connect camera remotely using Foscam app without extract setup like port forwarding. When it unable to connect remotely, below tips can help app establish the connection:
68
(1) Update app and cameras firmware to latest version,
(2) Power off the camera then power back on,
(3) Delete camera from app then re-add it back, also lower cameras resolution. 6.1.9 Camera is added by others When use myfoscam.com cloud or Foscam app, one camera can only be added to one account at the same time. To solve error This camera has already been added by another account when add camera to Foscam app or cloud, please send a clear photo of cameras model sticker to Foscam support email support@foscam.com to unbind it. More FAQs are available here:
https://www.foscam.com/faqs/index.html 6.2 Default Parameters Default network Parameters IP address: obtain dynamically Subnet mask: obtain dynamically Gateway: obtain dynamically Username and password Default admin username: admin with a blank password 6.3 Specifications ITEMS Sensor Type Full High Definition Color CMOS Sensor X2 Image Sensor Display Resolution Frame Rate 1920 x 1080 (2.0 Megapixels) 25fps Min. Illumination 0 Lux (With IR Illuminator) Lens Type f:3.6mm,F:2.4 Lens Angle of View Horizontal:79 Diagonal :87 Image Compression H.264 Resolution 1080P(1920x1080),720P(1280 x 720), VGA(640 x 480), QVGA(320 x 240) Stream dual stream The hue, brightness, contrast, saturation, sharpness are Video Image adjustment adjustable Flip image flip and mirror Infrared mode 8pcs IR-LEDs 69 Manual Pan/Tilt Angle Horizontal:355 & Vertical: V=270 IR Range High performance IR-LEDs, IR Range up to 8m(26ft) Audio Input/Output Supports two-way audio Built-in Mic & Speaker Audio Compression PCM/G.726 Wireless Standard IEEE802.11b/g/n Data Rate 2.4GHz IEEE802.11b: 11Mbps(Max.);
IEEE802.11g: 54Mbps(Max.);
IEEE802.11n: 150Mbps(Max.). Frequency bands 2.4-2.4835GHz Network Wireless Security WPA, WPA2 Wireless Setup Supports EZLink wireless setup IPTCPUDPHTTPHTTPSSMTPFTPDHCPRTSP Network Protocol Remote Access ONVIF P2P, Operating System Microsoft Windows XP, 7, 8;Mac OS;iOSAndroid Browser IE8 and above version;Firefox;Chrome;Safari. System Motion Detection Alarm via E-Mail, upload alarm snapshot to FTP Requirements WDR Improve image clarity in complex scenario Magic Zoom NA User Accounts Three levels user role Firewall Storage Other Supports IP Filtering 128G Micro SD card, local and FTP storage Features Reset Reset button is available Power Supply DC 5V/1A Dimension(LxWxH) 80(L)*80(W)*125(H)mm (3.1x3.1x4.9in) Net Weight 200g(0.44lb) Operating Temperature
-10C~ 60C (14F ~ 122F) Physical Operating Humidity 20% ~ 85% non-condensing Storage Temperature
-20C ~ 60C (-4F ~ 140F) Environment Storage Humidity 0% ~ 90% non-condensing CE, FCC, RoHS,WEEE Certification Attention: Power adapter should be used between 0-40, and 5%-90% relative humidity. 70 6.4 CE & FCC Electromagnetic Compatibility (EMC) FCC Statement FCC Warning This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. -
Increase the separation between the equipment and receiver. -Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. -Consult the dealer or an experienced radio/TV technician for help. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment .This equipment should be installed and operated with minimum distance 20cm between the radiator& your body. NOTE 2: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. CE Mark Warning This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. 6.5 Warranty FOSCAM values your business and always attempts to provide you the very best of service. No limited hardware warranty is provided by FOSCAM unless your FOSCAM product ("product") was purchased from an authorized distributor or authorized reseller. Distributors may sell products to resellers who then sell products to end users. No warranty service is provided unless the product is returned to an authorized return center in the region where the product was first shipped by FOSCAM or 71 to the point-of-purchase, which may have regional specific warranty implications. If you purchase your FOSCAM product from online store, please contact the point-of-purchase and ask for return/replacement/repair service. Limited Hardware Warranty FOSCAM products are warranted to be free from manufacturing defects in materials and workmanship starting from the shipping date of FOSCAM. This limited hardware warranty does not cover:
Software, including the software added to the products through our factory-integration system, software that included in the CD,etc. Usage that is not in accordance with product instructions. Failure to follow the product instructions. Normal wear and tear. Return Procedures Please read FOSCAM warranty policy & policy of your reseller first before sending items back to point-of-purchase. Customer must first contact point-of-purchase to obtain a Return Merchandise Authorization (RMA) number before returning the product. If the product you received is suspected to be defective and the product warranty has not expired, The RMA number will allow your reseller to track your return much easier and help them expedite processing your request. After receiving your RMA case number, pack the item(s) very well with the original box and all the original accessories included such as power adapters, brackets, cables, manuals, and driver CD disks. Write your RMA number and the return reason (the problem of the product) on the warranty card along with the complete package to send them back. Replacement Services If customers ask for replacement service, please contact point-of-purchase and follow their policy. Our technicians will inspect all items returned for replacement requests. If the retuned product is found in working order, we will return the same item received. However customers shall be responsible for all shipping & handling charges incurred for getting the units back to customers. If returned products are found defective, we will replace the product and assume the shipping cost for sending back the replacement unit to customers. If for any reason, we are unable to provide a replacement of the original returned item(s). You will have a choice for a Substitute item at the same equal value. We do not provide exchange and replacement due to normal hardware upgrade according the market after 14 days after the product is delivered. Our technicians will test the product before send out the replacement, any other demand for more than two times replacement for the same product during replacement limit will be rejected. Replaced products are warranted from the balance of the former warranty period. Warranty Forfeiture 72 Warranty is void if purchase from unauthorized distributor or reseller. Warranty is void if trade-mark, serial tags, product stickers have been removed, altered or tampered with. Warranty is void for mishandling, improper use, or defacing the product. Warranty is void for physical damage, altered, either internally or externally, improper or inadequate packaging when returned for RMA purposes. Warranty is void if damage has resulted from accident, dismantle, abuse, or service or modification by someone other than the appointed vendor, souse, fission or the spare part has been over the period of warranty. Warranty is void if product is damaged due to improper working environment or operation. (For example, improper temperature, humidity, unusual physical or electrical stress or interference, failure or fluctuation of electrical power, static electricity, using wrong power adapter, etc.) Warranty is void if damaged by the use of parts not manufactured or sold by FOSCAM. Damage caused by improper installation of third-party products. Warranty is void if damaged for irresistible cause, such as earthquake, fire, lightning, flood, etc. Product beyond limited warranty. Shipping Fee If products are defective or damaged under normal use or operation in the replacement limit, distributors or resellers are responsible for the shipping cost the product back to customers, customers should assume the shipping cost send the product to the point-of-purchase. During replacement limit, if customers ask for replacement due to the product does not fit for customers personal expectation, customers should responsible for both shipping fee. Customers shall be responsible for both shipping fee if their product beyond the replacement limit but still in warranty limit. Repair Service Out Of Warranty FOSCAM provide extra repair service for product that out of warranty, it is chargeable. The total fee contains device cost and service fee. Device cost (including accessories) is the standard uniform price provide by FOSCAM. Different region may have different service fee, please contact the point-of-purchase to confirm that before you ask for this service. Our technicians will quote the total price after detect the product, If customers refused to repair after the quotation, customers need pay for the test fee, $3.5/hour. If agree with the quotation, test will be free. Repaired product out of warranty will obtains 3-month warranty from the date of the product back to customers. Limitation of Liability FOSCAM is not responsible for other extra warranty or commitment promised by resellers, if your reseller promised some extra commitment or warranty; please ask for written documents to protect your rights and interests. FOSCAM does not offer refunds under any circumstances. Please contact the point-of-purchase and follow their refund/return policy. 73 FOSCAM shall not be liable under any circumstances for any consequential, incidental, special or exemplary damages arising out of or in any connection with this agreement or the products, including but not limited to lost profits, or any claim based on indemnity or contribution, or the failure of any limited or exclusive remedy to achieve its essential purpose or otherwise. Purchaser's exclusive remedy, as against FOSCAM, shall be the repair or replacement of defective parts. If FOSCAM lists a product on its website specification in error or that is no longer available for any reason, FOSCAM reserves the right to explain it without incurring any liability. All rights reserved. FOSCAM and the FOSCAM logo are trademarks of ShenZhen FOSCAM Intelligent Technology Limited., registered in the U.S. and other countries. 6.6 Statement You are advised to be cautious in daily life, keep personal account information carefully, do not share personal account easily. Change passwords of your account and equipment periodically, and upgrade equipment firmware to strengthen security consciousness. Our company makes no warranty, implied or otherwise, that this product is suitable for any particular purpose or use. You need to abide by the relevant laws and regulations of the use restrictions when using Foscam cameras. Our company takes no responsibility of illegal activities by using our products. Our company takes no responsibility of the loss by force majeure, such as failure or faults of telecom system or the Internet network, computer viruses, malicious attacks of hackers, information damage or loss, and faults of computer system. Foscam company does not need to take any responsibility of the special, incidental or corresponding loss by the products of our company or any software provide by our company, including but not limited to operating loss, profit or purpose. The company only takes the responsibility applicable to national and local legal requirements. Our company takes no responsibility of the loss caused by the following at ant time:
1) loss of purchases;
2) loss of intangible property damage, such as data, programs;
3) loss of compensation claimed by third-party customers. Delete images, format the memory card or other data storage devices does not completely remove the original image data. You can restore deleted files from discarded the storage device by commercial software, but which will potentially lead to personal image data used maliciously by others. The privacy of the data security belongs to user responsibility, the company takes no responsibility. Parts mentioned in this statement should not be understood by the configuration description of the product purchased by the customer, the product configuration must accord to the specific models 74 purchased by the customer. Without the prior written permission of Foscam company, all the contents of relevant operating instructions manual affiliated to the product must not be reproduced, transmitted, transcribed or stored in a retrieval system, or translated into other languages. Our company will reserve the right to improve and modify the product and corresponding manuals. The company reserves the right of final interpretation on our products. 75 7 Obtaining Technical Support While we hope your experience with the IPCAM network camera is enjoyable and easy to use, you may experience some issues or have questions that this Users Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, please contact our service department:
support@foscam.com CE Certificate Website: https://www.foscam.com/company/ce-certificate.html Exporter and Importer Information Opened to Public:
https://www.foscam.com/company/open-information.html 76
This product uses the FCC Data API but is not endorsed or certified by the FCC