| submitted | available | document details (if available) | source link |
|---|---|---|---|
| January 12 2017 | Adobe PDF Library 15.0 |
| various | User Manual | Users Manual | 1.12 MiB | January 12 2017 |
S E T U P G U I D E Follow this guide or download the SimpliSafe app for easy installation. A visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance Welcome to SimpliSafe Step 1:
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Install your System Personalize Settings Test Your System 113 1415 16 For tips on using your system see page 17 For FAQs and troubleshooting see pages 18 - 21 For details on your 3-Year Warranty see page 22 B visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance Plan Your Installation Below are suggested locations for installation of SimpliSafe sensors. If you find that you need additional sensors, purchase more online at SimpliSafe.com/alarm-sensors Base Station Central location Keypad Next to front door Keychain Remote On key ring Motion Sensor On a shelf or adhere 45 ft high in a corner Glassbreak Sensor Near window Entry Sensor On doors and windows Panic Button Master bedroom 105 Decibel Siren Central location Freeze Sensor Near thermostat CO Detector Near sleeping areas Smoke Detector Near sleeping areas Water Sensor Near water heater Camera By entrances to your home 1 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance Step 1. Install your Base Station Set up your Base Station in a central location in your house. Dont install it on the floor. Plug the Base Station into a power outlet using the included power cord. Tip:
Make sure the power outlet is not controlled by a light switch which could accidentally cut power to the Base Station Helpful Information about your Base Station Its the control center of your system, communicating with all of your wireless sensors. It can connect to wifi and has a built in cellular alarm transmitter that will send us your alarm signals when you activate your SimpliSafe alarm monitoring service
(see page 14). For a UL 985 installation, you must always secure the power adapter to the wall with a bracket. Please contact SimpliSafe for details. 2 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance Install your Keypads Remove the battery activation strip. Adhesive tape has already been installed on the back of the Keypad just peel and stick. If you make a mistake, see How do I move a sensor? on page 18. Adhere the Keypad to the wall by your main entrance. Tip:
Tip:
Before applying the adhesive tape make sure the surface is clean and dry. For the most reliable wireless connection, install the Keypad 10-100 ft from the Base Station. Helpful Information about your Keypad Your default PIN is 1234. Well help you change that when we personalize your system in just a few minutes. Tip:
Press on the left, right, bottom and top of the screen to navigate the menu. Tip:
Your alarm system has 3 modes: Away, Home, and Off. Turn your alarm on by putting it in Away or Home Mode. Turn your alarm off by putting it in Off Mode. Mode buttons 3 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance Install your Motion Sensors Remove the battery activation strip. Place the Motion Sensor on a shelf or adhere it to a wall, approximately 4 to 5 ft off the ground. Avoid placing the sensor near a heater, air conditioner, lamp, or electronics (such as a WiFi router). When placed 5 ft off the ground the Motion Sensor should not detect pets under 30 lbs, as long as the pet cannot get within 5 ft of it. Tip:
Your Motion Sensor looks straight ahead and 90 to the left and right. It also looks downward at a 45 angle. Mount it in a corner for maximum coverage of your room. Helpful Information about your Motion Sensor If you have large pets weighing more than 30 lbs, you can install your Motion Sensors upside down. This way theyll ignore any movement underneath them. By default, all Motion Sensors will be active in the Away Mode only. Put the alarm in the Home Mode and you can move freely about your home without setting off an alarm. 4 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance Install your Glassbreak Sensors Remove the battery activation strip. Adhere the Glassbreak Sensor close to a bank of windows or on a wall facing your windows. You can install it up to 20 ft away from the windows youd like to protect. M a x D i s t a n c e : 2 0 f t Tip:
Curtains can dull the sound of glass breaking. If your windows are covered in heavy curtains, place your Glassbreak Sensor within 5-10 ft of your windows. Helpful Information about your Glassbreak Sensor Glassbreak Sensors are programmed to listen for the specific frequency of glass breaking. Avoid placing your Glassbreak Sensor in the kitchen, as glasses knocking into each other could trigger a false alarm. 5 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance Install your Entry Sensors Remove the battery activation strip. Align the magnet with the sensor so the two pieces are less than 2 inches apart when the door or window is closed. Tip:
Test the alignment before you adhere each piece. The blue light should flash once when the door or window opens and twice when it closes. Sensor Magnet Adhere the sensor on the door and the magnet on the doorframe, or the other way around. There is no right side up. When the door or window is closed, the magnet should be within 2 inches of the sensor and aligned between the grooves. 6 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance Install your Panic Buttons Remove the battery activation strip. Adhere the Panic Button to a wall. Most people install one in their master bedroom. Tip:
Install the Panic Button within easy reach in your master bedroom. Helpful Information about your Panic Button To trigger a panic alarm, firmly press your Panic Button for 2 full seconds. 7 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance Install your 105 Decibel Sirens Remove the battery activation strip. Indoor Installation: Adhere the Siren in a central location within 100 ft of the Base Station. Outdoor Installation: Install within 100 ft of your Base Station. Slip the backing bracket off of your Siren and use the included screws to mount the backing under an eve or an awning. Then slide the Siren back onto its backing. Tip:
Install in a central location. Helpful Information about your Siren Be cautious when testing your Siren. Prolonged exposure can cause hearing damage. 8 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance Install your Smoke Detectors Remove the battery activation strip. Remove mounting bracket from the detector by rotating it counterclockwise. Install the bracket on the wall or ceiling using the included screws and wall anchors. Push the Smoke Detector against the mounting bracket and rotate it clockwise until it snaps into place. Pull gently on the detector to make sure its securely attached. This detector is for household use only. There are local laws that apply to Smoke Detectors. Please refer to the information included in the detector box and consult with your local fire department regarding any requirements. Mounting Bracket Tip:
Tip:
Make sure to place Smoke Detectors near your sleeping areas. For maximum protection, place one on each level of your home. Do not install near your furnace, stove, fireplace, kitchen or garage, or bathroom with a shower.
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9 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance Install your CO Detectors Remove the battery activation strip. Separate the mounting bracket from the back of the Carbon Monoxide Detector by rotating it counterclockwise. Mount the bracket to your wall or ceiling using the included screws and wall anchors. Push the CO Detector against the mounting bracket and rotate it clockwise until it snaps into place. Pull gently on the detector to make sure its securely attached. This detector is for household use only. There are local laws that apply to CO Detectors. Please refer to the information included in the detector box and consult with your local fire department regarding any requirements. Tip:
Typical installation locations include placing CO Detectors near your sleeping areas and on each level of your home. Mounting Bracket Do not install near your furnace, stove, fireplace, kitchen, or garage.
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10 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance Install your Water Sensors Remove the battery activation strip. For the simplest installation, place or adhere your Water Sensor on the floor. This works particularly well if you place your Water Sensor inside the drip pan of a water heater or washing machine. Tip:
You can place a Water Sensor in the drip pan of your water heater. Tip:
Near bathroom plumbing to detect any leaks, overflows, or broken plumbing. Tip:
Tip:
Most homeowners insurance companies will give you an extra discount for having Water Sensors installed. Contact your insurance agent for details. Your Water Sensor does not need to be adhered, but if you choose to adhere it using the extra adhesive tabs, make sure not to cover up any of the 6 metal contact points on the bottom of the device. 11 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance Install your Freeze Sensors Remove the battery activation strip. Adhere the Freeze Sensor on the wall near your homes main thermostat. Tip:
Most homeowners insurance companies will give you an extra discount for having Freeze Sensors installed. Contact your insurance agent for details. Tip:
Consider placing one close to exposed plumbing vulnerable to bursting during a freeze such as in bathrooms and kitchens. Tip:
Place near your homes main thermostat to track household temperature.
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Avoid your boiler room, which may stay warm long after a furnace failure. 12 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance Install your Cameras Slide the stand off the camera. Insert the Micro-USB into the port on the back of the camera. Replace the stand, and plug the cord into a power outlet. Launch the SimpliSafe app on your smartphone to begin installation. Tip:
Thread the Micro-USB through the camera stand before inserting it into the camera port. Port Micro USB Tip:
Place your camera where a burglar is most likely to enter your home. Usually its a front or back door. Tip:
Tip:
When your camera is all set up, the top status light will be blue. A smaller red light beneath the status light is used at night to help illuminate your room. With the Alarm Recording plan ($5/mo), cameras will capture a 5 minute recording if your alarm is triggered and a 30 second recording when your system is armed or disarmed or there is a secret alert. Tip:
To adjust camera settings like picture quality, privacy and volume, select Cameras in your app and tap the icon. 13 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance Step 2. Personalize Settings A. Activate your Alarm Monitoring Service In the event of an emergency, professionally trained operators will contact you and dispatch the authorities. This service is not available until you activate your subscription. Use our mobile app to activate your subscription or visit: simplisafe.com/activate Tip:
Write your Base Station serial number here so you have it handy during activation:
Tip:
After you activate your subscription, your system will be in Practice Mode for 3 days while you get used to using your alarm. The alarm will function normally, but you will not receive emergency dispatch. After 3 days, you will be notified that your Dispatch Service is live. Some police and fire departments may require you to have an alarm permit or license. Please contact your local police and fire department for details (do not dial 911 for this). You can also find permitting information that SimpliSafe has on file for your location by clicking the Permit Information link in your online account. B. Change your PIN By default, your PIN has been set to 1234. Change this to a new 4-digit number when the keypad prompts you. Select PINs in the keypad menu to change your Master PIN or add additonal PINs to your account. 14 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance How 24/7 Alarm Monitoring Works The operator will contact you and others you designate. Unless you cancel the alarm with your Safe Word, the operator will send the police or firefighters. The siren sounds when an alarm is triggered by one of your sensors. ...your Base Station then wirelessly contacts the Emergency Dispatch Center. What happens when a sensor is triggered?
When your alarm is on and one of your sensors is triggered, the Keypad will start beeping and prompt you for your PIN. You have 30 seconds to turn the alarm off this time is called the entry delay. If the alarm is not turned off within the 30 second entry delay, SimpliSafe will sound a siren for four minutes and send an alert signal to our Emergency Dispatch Center. You must activate your service in your online account for this service to function. Upon receiving the signal, the Dispatch Center will attempt to contact you. If it was a false alarm and you provide your previously chosen Safe Word, no authorities will be dispatched. If it is a true emergency or if they are unable to reach you, they will immediately dispatch the police or fire department to your location. Your alarm system will automatically re-arm, but the sensor that caused the burglar alarm will be disabled until the alarm system is dis-armed and re-armed again. Some police and fire departments may require you to have an alarm permit or license. Please contact your local police and fire department for details (do not dial 911 for this). You can also find permitting information that SimpliSafe has on file for your location by clicking the Permit Information link in your online account. 15 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance Step 3. Test Your System A. Put your system in Test Mode We recommend you test your system regularly and after making any changes. In menu select test Follow the instructions on the keypad If you subscribe to the SimpliSafe Alarm Monitoring Service, a test signal will appear in your online account dashboard. Press off to exit Test Mode. Any errors will be announced by the Base Station. B. Test your sensors When in Test Mode, the Base Station will announce each sensor as you test it to confirm it is working properly:
Motion Sensors: Press the Test Button on the top of the Motion Sensor. For an accurate test, leave the room for the sensor you are testing then wait 15 seconds. Re-enter the room and the Base Station will say Motion Sensor. Glassbreak Sensors: Press Test Button on the top of the sensor then clap your hands loudly near your windows. The light on the sensor will turn on for 3 seconds and you will hear Glassbreak Sensor from the Base Station. Entry Sensors: Open and close protected doors and windows. The Base Station will say Entry Sensor to confirm that it has received the signal. Panic Buttons: Hold the Panic Button down for 2 seconds. The Base Station will say Panic Button when it receives the signal. Smoke Detectors: Hold the Test Button on the front of the sensor for 4 seconds. The sensor will beep 3 times, then the Base Station will say Smoke Detector. CO Detectors: Hold the Test Button on the front of the sensor for 4 seconds. The sensor will beep 4 times, then the Base Station will say Carbon Monoxide Detector. Water and Freeze Sensors: Press the Test Button on the top of each sensor. The Base Station will announce the sensor type to confirm that it has received the signal. Congratulations! Setup is complete and you can start using your SimpliSafe system now. Feel free to read on for more information about your system. Please remember to test your system regularly. 16 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance Using Your System Modes Your alarm system has 3 modes: Away, Home, and Off. Turn your alarm on by putting it in Away or Home Mode. Turn your alarm off by putting it in Off Mode. Turn your Alarm ON Away Mode Home Mode Use this mode when you are leaving. All of your sensors, including Motion Sensors, will be active. Close all doors and windows. Press away on your Keychain Remote or Keypad. Use this mode when you are staying home. All of your sensors will be active, except for Motion Sensors which will not be active. Close all doors and windows. Press home on your Keypad. You have 60 seconds to exit before Entry Sensors and Glassbreak Sensors the alarm is active. Tip: To cancel during the exit delay, simply press off will be active immediately. Motion Sensors will not be active you can move freely around your home. Turn your Alarm OFF Use the same method to turn off your alarm, whether its in Home or Away Mode. Press off on your Keychain Remote OR Press off followed by your 4 digit PIN, on the Keypad. If you make a mistake entering your PIN, use the left rocker to erase the character or off to start over. If a sensor is triggered, there will be a 30 second entry delay before the alarm siren sounds and the Dispatch Service is notified. 17 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance Common Questions How do I move a sensor?
To move a sensor, push up on the front of the sensor in the direction of the test buttonthe back will stay on the wall and the white adhesive tape tab will be visible. Pull DOWN (not out) slowly on the tab until the back is removed from the wall. When you are ready to re-adhere the sensor in a new location, use a fresh piece of adhesive tape (extras have been included). How do I change the batteries?
Voice prompts will warn you when your batteries are low (battery life is approximately 1 year for a Keypad and 5 years for all other sensors). To change sensor or Keypad batteries, remove the component from the wall as described above. The batteries will be visible behind the back panel or you may have to open one more battery door. Replace the batteries and slide the component back into place. The Base Station backup battery is rechargeable and does not normally need to be replaced. Can I use SimpliSafe without the Dispatch Service?
Yes, but we dont recommend it. Without the Emergency Dispatch Service, only the alarm siren will sound and no authorities will be called. The SimpliSafe Emergency Dispatch Service is easy to set up and can be canceled at any time. What if I have a door or window open when I turn on the alarm?
Your SimpliSafe alarm will warn you that a door or window is open when you turn the alarm on. Open doors or windows will not be protected until they are closed. Once they are closed, the Base Station will start monitoring them. What happens if I accidentally trigger an alarm?
Enter your PIN on the Keypad or press off on the Keychain Remote to stop the siren. The default PIN for your Keypad is 1234. If you cancel the alarm within a few seconds, the Emergency Dispatch Center will abort the alarm. Otherwise, they will call the numbers you provided to confirm the false alarm. After the operator has verified your identity (please have your Safe Word handy), he or she will cancel any alarms. Can I get a discount on my homeowners or renters insurance?
Most insurance carriers will provide you with a discount for having a monitored home security system like SimpliSafe. To be eligible for this discount you must be subscribed to the Emergency Dispatch Service. Contact your insurance carrier for details. 18 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance Common Questions (continued) How can I test my Emergency Dispatch Service?
After your 72 hour Practice Mode is over, select Test Mode in your keypad menu and follow the prompts. This will cause your Base Station to send a test signal to the Emergency Dispatch Center. A dispatcher will contact you to let you know the test signal was successfully received. Will SimpliSafe work in the event of a power outage?
Yes. All of your sensors are battery powered and the Base Station has a built-in rechargeable backup battery that provides power for up to 24 hours during a power outage. How do I avoid false alarms?
There are several things you can do to avoid the most common causes of false alarms:
Make sure that anyone who needs to have access to your home (such as your landlord or housekeeper) has a PIN. If you dont want to give them your Master PIN, you can create a separate PIN for them using the Easy Setup Wizard. Do not place Motion Sensors near a heater or air conditioner, or facing an open window. If you have large pets, please refer to the instructions on page 4. Make sure that a rattling window or door does not trigger an Entry Sensor. Each magnet should be as close as possible to the grooves on the Entry Sensor. If youre still having trouble with false alarms, please contact SimpliSafe. 19 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance How do I add or remove components?
If you find that you need additional sensors, visit www.SimpliSafe.com/alarm-sensors to purchase more. A total of 41 components may be used with your system. In menu, select devices Find the device youd like to remove in the list and select it with the right rocker Scroll to the bottom of the list and select the option remove with the right rocker Press off to exit the menu 20 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance Troubleshooting SimpliSafe will warn you of potential problems with a flashing blue light at the bottom of the Base Station and messages displayed on the Keypad. Here are some common warnings and recommended solutions:
KEYPAD DISPLAY 1 Entry Sensor Open WHAT DO I DO?
SimpliSafe is warning you that you may have left a door or window open. Close open doors and windows. If they are already closed, make sure each Entry Sensor and its magnet are less than 2 inches apart. Alarm: [sensor type]
SimpliSafe is warning you that there was a recent alarm. Use caution when entering your home. The warning message will be cleared when you press off. Low Keypad Battery Slide the front of the Keypad up and off of the wall (the back will remain adhered to the wall) and replace the 4 AA batteries. Keypad Out of Range If you see this message frequently, your Keypad and Base Station may be too far apart for reliable wireless communication. Try moving them closer together. Error, Sensor # ___ Power Outage A wireless sensor is not responding. Move the sensor and Base Station closer together or replace the sensors battery. If the sensor # displayed on your Keypad is not one of your sensors or it is not installed, remove that sensor from your system (page 20). Your Base Station will function as usual for 8 hours on its rechargeable backup battery. If your home has not lost power, make sure the wall plug is securely inserted into your power outlet and the Base Station. No Link to Dispatcher SimpliSafe cannot communicate with the Alarm Monitoring Service, for one of the following reasons:
Your Alarm Monitoring Service is not active. Please check your account at www.simplisafe.com. The Base Station is located in an area with poor wireless coverage. Move it near a window for better reception. Tip: when you put the system in Test Mode the Base Station light will be bright when wireless reception is good and dim when reception is poor. There is no dial tone on your landline (if you are using a landline as an optional alternative to the wireless connection). Please connect the Base Station to a telephone jack with dial tone. Sensor Already Added This message is displayed when you are adding a component already present in the system. You dont need to take any action;
your sensor is already ready to use. 21 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance Limited Warranty SimpliSafe, Inc. (SimpliSafe) warrants to the initial purchaser (the Customer) of this product, which includes equipment and components sold by SimpliSafe (the System), that the System will be free from defects in materials and workmanship under normal use and service for 3 years from the date that the System was purchased by Customer. SimpliSafes sole obligations shall be limited within the warranty period to accepting return of the defective product or part and delivering to Customer an equivalent product or part to replace the defective item. Replacement products may be new or reconditioned, at the sole option of SimpliSafe. SimpliSafe warrants any replaced product for 3 years from the time of replacement. For warranty service, Customers should please contact SimpliSafe Customer Support at 1-888-95-SIMPLI (957-4675) or visit www. simplisafe.com/support and click on Contact Us. If SimpliSafe is unable to address the issue that Customer is facing, SimpliSafe will send Customer a replacement product or part along with a postage prepaid return slip, and Customer will return the old product or part to SimpliSafe using such slip. This Limited Warranty does not apply in the following cases: failure to follow installation or operating instructions, misuse, alteration, abuse, accident or tampering, or damage or non-performance resulting from use of any item or repair services not provided by SimpliSafe. This Limited Warranty also does not apply if damage was caused by Acts of God, natural disasters, labor disputes, war, terrorism, civil strife, or other causes beyond SimpliSafes control. Battery replacement is excluded from this Limited Warranty. Products that are tested and found to be in good working condition (not defective) are not covered by this Limited Warranty and will be returned to Customers at their expense. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY IS EXCLUSIVE AND EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, OBLIGATIONS OR LIABILITIES, WHETHER WRITTEN, ORAL, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE. SIMPLISAFE DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES TO THE EXTENT PERMITTED BY LAW. INSOFAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, SIMPLISAFE LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES TO THE DURATION OF THE LIMITED WARRANTY DESCRIBED ABOVE OR THE SHORTEST PERIOD ALLOWED BY LAW. IN NO CASE SHALL SIMPLISAFE OR ANY OF ITS AFFILIATES, DIRECTORS, OFFICERS, SHAREHOLDERS, EMPLOYEES, SUBCONTRACTORS, AGENTS OR REPRESENTATIVES (EACH, A SIMPLISAFE PARTY AND COLLECTIVELY, THE SIMPLISAFE PARTIES) BE LIABLE TO CUSTOMER OR ANYONE ELSE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS LIMITED WARRANTY OR ANY OTHER WARRANTIES WHATSOEVER. THIS WARRANTY GIVES CUSTOMER SPECIFIC LEGAL RIGHTS. CUSTOMER MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS AND DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. THEREFORE, THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO CUSTOMER. SimpliSafe does not represent that the System may not be compromised or circumvented; that the System will prevent any personal injury or property loss; or that the System will in all cases provide adequate warning or protection. Customer understands that the System may be interrupted, circumvented, unavailable (for a limited or extended time period) or otherwise compromised, including as a result of equipment designed or used by a third party for the purpose of causing false alarms or gaining unauthorized access to or otherwise affecting or controlling the System (including any Camera). CONSEQUENTLY, NO SIMPLISAFE PARTY, AS DEFINED ABOVE, SHALL HAVE ANY LIABILITY FOR ANY LOSS, DAMAGE OR EXPENSE
(COLLECTIVELY, LOSSES), INCLUDING ANY PROPERTY DAMAGE, PERSONAL INJURY (INCLUDING DEATH), ECONOMIC LOSSES OR ANY OTHER FORM OF LOSS, DAMAGE OR EXPENSE ARISING OUT OF OR IN CONNECTION WITH, DUE TO, OR CAUSED IN WHOLE OR IN PART BY A CLAIM THAT THE SYSTEM FAILED TO GIVE WARNING. HOWEVER, IF ANY SIMPLISAFE PARTY, AS DEFINED ABOVE, IS HELD LIABLE, WHETHER DIRECTLY OR INDIRECTLY, FOR ANY LOSS ARISING OUT OF OR IN CONNECTION WITH, DUE TO, OR CAUSED IN WHOLE OR IN PART BY THIS LIMITED WARRANTY OR OTHERWISE, THE AGGREGATE LIABILITY OF ALL SIMPLISAFE PARTIES, AS DEFINED ABOVE, SHALL BE LIMITED TO THE PURCHASE PRICE OF THE SYSTEM, WHICH SHALL BE THE COMPLETE AND EXCLUSIVE REMEDY AGAINST THE SIMPLISAFE PARTIES, AS DEFINED ABOVE. CUSTOMER ACKNOWLEDGES AND AGREES THAT IT IS IMPRACTICAL AND EXTREMELY DIFFICULT TO DETERMINE THE ACTUAL DAMAGES, IF ANY, THAT MAY RESULT FROM A FAILURE OF THE SYSTEM TO GIVE WARNING. THIS AGREED-UPON AMOUNT (THE PURCHASE PRICE OF THE SYSTEM) IS NOT A PENALTY, AND IS THE SOLE REMEDY. By purchasing this System, Customer acknowledges that he or she has had an opportunity to review SimpliSafes warranty terms, has done so to the degree Customer feels he or she needs to be familiar with them, and Customer accepts SimpliSafes terms and conditions, including the limitations, exclusions, and disclaimers.
(COLLECTIVELY, LOSSES), INCLUDING ANY PROPERTY DAMAGE, PERSONAL INJURY (INCLUDING DEATH), ECONOMIC LOSSES OR OTHER FORM OF LOSS, DAMAGE OR EXPENSE ARISING OUT OF OR IN CONNECTION WITH, DUE TO, OR CAUSED IN WHOLE OR IN PART BY A CLAIM THAT THE SYSTEM FAILED TO GIVE WARNING. HOWEVER, IF ANY SIMPLISAFE PARTY, AS DEFINED ABOVE, IS HELD LIABLE, WHETHER DIRECTLY OR INDIRECTLY, FOR ANY LOSS ARISING OUT OF OR IN CONNECTION WITH, DUE TO, OR CAUSED IN WHOLE OR IN PART BY THIS LIMITED WARRANTY OR OTHERWISE, THE AGGREGATE LIABILITY OF ALL SIMPLISAFE PARTIES, AS DEFINED ABOVE, SHALL BE LIMITED TO THE PURCHASE PRICE OF THE SYSTEM, WHICH SHALL BE THE COMPLETE AND EXCLUSIVE REMEDY AGAINST THE SIMPLISAFE PARTIES, AS DEFINED ABOVE. CUSTOMER ACKNOWLEDGES AND AGREES THAT IT IS IMPRACTICAL AND EXTREMELY DIFFICULT TO DETERMINE THE ACTUAL DAMAGES, IF ANY, THAT MAY RESULT FROM A FAILURE OF THE SYSTEM TO GIVE WARNING. THIS AGREED-UPON AMOUNT (THE PURCHASE PRICE OF THE SYSTEM) IS NOT A PENALTY, AND IS THE SOLE REMEDY. By purchasing this System, Customer acknowledges that he or she has had an opportunity to review SimpliSafes warranty terms, has done so to the degree Customer feels he or she needs to be familiar with them, and Customer accepts SimpliSafes terms and conditions, including the limitations, exclusions, and disclaimers. 22 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance Monitoring Services Monitoring services will not be provided in connection with Customers purchase of the System unless Customer activates such services online through simplisafe.com or by calling SimpliSafe Customer Support at 1-888-95-SIMPLI (957-4675). Monitoring Services are provided in accordance with SimpliSafes Terms of Service which can be found online at www.simplisafe.com/terms-of-service. INSURANCE THE PRICE OF THE SYSTEM IS UNRELATED TO THE VALUE OF PROPERTY LOCATED ON OR NEAR THE PREMISES AT WHICH THE SYSTEM IS LOCATED. NO PORTION OF THE PURCHASE PRICE IS FOR INSURANCE OR SHALL BE DEEMED OR CONSIDERED INSURANCE PREMIUMS. CUSTOMER ACKNOWLEDGES AND AGREES THAT SIMPLISAFE IS NOT AN INSURER. CUSTOMER SHALL MAINTAIN INSURANCE COVERING ALL LOSSES, AS DEFINED ABOVE, ARISING OUT OF OR IN CONNECTION WITH, DUE TO, OR CAUSED IN WHOLE OR IN PART BY (I) THESE TERMS OF SALE, INCLUDING ANY BREACH OF ANY REPRESENTATION, WARRANTY, COVENANT OR OBLIGATION ARISING HEREUNDER
(II) THE SYSTEM, (III) THE ACTIVE OR PASSIVE SOLE, JOINT OR SEVERAL NEGLIGENCE OF ANY KIND OR DEGREE, (IV) THE IMPROPER OPERATION OR NON-OPERATION OF THE SYSTEM, (V) BREACH OF CONTRACT, EXPRESS OR IMPLIED, WHICH OCCURS BEFORE OR AFTER THE SIGNING OF THIS AGREEMENT (VI) BREACH OF WARRANTY, EXPRESS OR IMPLIED, (VII) PRODUCT OR STRICT LIABILITY (VIII) LOSS OR DAMAGE TO OR MALFUNCTION OF FACILITIES NECESSARY TO OPERATE THE SYSTEM, TRANSMIT ANY SIGNAL TO OR RECEIVE SIGNALS AT ANY MONITORING FACILITY, (X) A CLAIM FOR SUBROGATION, INDEMNIFICATION OR CONTRIBUTION, OR (XI) A VIOLATION OF ANY APPLICABLE CONSUMER PROTECTION LAW OR ANY OTHER THEORY OF LIABILITY OR ALLEGED FAULT ON THE PART OF ANY SIMPLISAFE PARTY, AS DEFINED ABOVE (COLLECTIVELY, THE COVERED CLAIMS). RECOVERY FOR ANY LOSS, AS DEFINED ABOVE, SHALL BE LIMITED TO THE INSURANCE CUSTOMER PURCHASES SEPARATELY FROM AN INSURANCE COMPANY. LIMITATIONS OF LIABILITY AND RELEASE SimpliSafe does not accept liability for Systems purchased hereunder beyond the remedies set forth herein and in SimpliSafes Limited Warranty. In particular, as described in SimpliSafes Limited Warranty, SimpliSafe does not represent that the System may not be compromised or circumvented; that the System will prevent any personal injury or property loss; or that the System will in all cases provide adequate warning or protection. Customer understands that the System may be interrupted, circumvented, unavailable (for a limited or extended time period) or otherwise compromised, including as a result of equipment designed or used by a third party for the purpose of causing false alarms or gaining unauthorized access to or otherwise affecting or controlling the System (including any Camera). Customer understands that a properly installed and maintained alarm may only reduce the risk of a burglary, robbery or other events occurring without providing an alarm, but it is not an insurance or a guarantee that such will not occur or that there will be no personal injury or property loss as a result. BY AGREEING TO THESE TERMS, CUSTOMER IS RELEASING EACH SIMPLISAFE PARTY, AS DEFINED ABOVE, ON CUSTOMERS BEHALF AND ON BEHALF OF ALL OTHERS WHO MAKE CLAIMS UNDER THE TERMS OF SALE FROM ALL LOSSES, AS DEFINED ABOVE, ARISING OUT OF OR IN CONNECTION WITH, DUE TO, OR CAUSED IN WHOLE OR IN PART BY ANY COVERED CLAIM, AS DEFINED ABOVE. UNDER NO CIRCUMSTANCES WILL ANY SIMPLISAFE PARTY, AS DEFINED ABOVE, BE RESPONSIBLE OR LIABLE TO CUSTOMER FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION, DAMAGES FOR PERSONAL INJURY, DEATH OR DAMAGES TO PROPERTY. NOTWITHSTANDING THE FOREGOING, EVEN IF A SIMPLISAFE PARTY, AS DEFINED ABOVE, IS FOUND LIABLE FOR ANY LOSSES, AS DEFINED ABOVE, ARISING OUT OF OR IN CONNECTION WITH, DUE TO, OR CAUSED IN WHOLE OR IN PART BY ANY COVERED CLAIM, AS DEFINED ABOVE, ANY SUCH LIABILITY IN THE AGGREGATE OF ALL SIMPLISAFE PARTIES, AS DEFINED ABOVE, SHALL BE LIMITED TO THE PURCHASE PRICE OF THE SYSTEM, WHICH SHALL BE THE COMPLETE AND EXCLUSIVE REMEDY AGAINST ALL SIMPLISAFE PARTIES, AS DEFINED ABOVE. IF CUSTOMER WISHES TO INCREASE THE MAXIMUM AMOUNT OF SUCH LIMITED LIABILITY, CUSTOMER MAY OBTAIN A HIGHER LIMIT BY PAYING AN ADDITIONAL AMOUNT PURSUANT TO A SEPARATE WRITTEN AGREEMENT AGREED UPON BETWEEN CUSTOMER AND SIMPLISAFE IN WRITING, BUT SIMPLISAFE SHALL NOT BE HELD TO BE AN INSURER HEREUNDER. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO CUSTOMER. Release of Insured Losses; Waiver of Subrogation Customer releases all SimpliSafe Parties for all Losses covered by Customers insurance policies and for all insurance deductibles. Customer also waives and releases any subrogation and other rights Customer or Customers insurance company may have against any SimpliSafe Party for money paid to Customer or on Customers behalf. INDEMNIFICATION IF ANYONE OTHER THAN CUSTOMER (INCLUDING CUSTOMERS INSURANCE COMPANY) ASKS ANY SIMPLISAFE PARTY, AS DEFINED ABOVE, TO PAY FOR ANY LOSSES, AS DEFINED ABOVE, INCLUDING ATTORNEYS FEES ARISING OUT OF OR IN CONNECTION WITH, DUE TO, OR CAUSED IN WHOLE OR IN PART BY ANY COVERED CLAIM, AS DEFINED ABOVE, CUSTOMER SHALL INDEMNIFY, DEFEND AND HOLD EACH SIMPLISAFE PARTY, AS DEFINED ABOVE, HARMLESS (WITHOUT ANY CONDITION THAT ANY OF THEM FIRST PAY), FOR ALL LOSSES, AS DEFINED ABOVE, INCLUDING ATTORNEYS FEES, ASSERTED AGAINST OR INCURRED BY SUCH PARTIES. THE DUTY TO DEFEND ARISES UPON THE ASSERTION OF A CLAIM OR DEMAND AGAINST SIMPLISAFE AND DOES SO REGARDLESS OF WHETHER SIMPLISAFE HAS BEEN FOUND LIABLE OR WHETHER SIMPLISAFE HAS INCURRED ANY EXPENSE. Software Software embedded within any SimpliSafe System is licensed to Customer under this section on a non-exclusive and limited basis, and not sold. Customer may use such software only in connection with the product in which it is embedded, and may not modify, distribute, copy or reverse engineer such software. All rights with respect to such software not licensed to Customer hereunder are fully reserved by SimpliSafe and/or its licensors. 23 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance Camera If the System includes any camera or any other video-related equipment (collectively, the Camera), then with respect to the Camera, Customer acknowledges, understands and agrees that (i) the Camera is intended to assist Customer, SimpliSafe and the monitoring facility in the verification of alarm events at Customers premises, not to reduce or eliminate any risk of loss, (ii) the Camera is not intended to detect or prevent unauthorized intrusion onto the premises or any other emergency condition, including fire, smoke, carbon monoxide, medical emergencies or water damage, (iii) Customer will use the Camera solely for verification of alarm events at Customers premises and no other purpose, (iv) Customer shall not use the Camera, or permit the use of the Camera, for any illegal or unlawful purpose, (v) Customer shall not use or permit the use of a Camera installed with a view where any person may have a reasonable expectation of privacy, including restrooms, dressing or changing areas, locker rooms or similar areas, (vi) Customer shall instruct all persons who may use the Camera of any limitations with respect to the Camera, (vii) Customer shall notify any person whose oral communication may be intercepted, recorded or transmitted by the Camera of any such interception, recording or transmission, and (viii) CUSTOMER SHALL NOT INTERCEPT, RECORD OR TRANSMIT ANY ORAL COMMUNICATION OF ANY PERSON WITHOUT HAVING SUCH PERSONS PERMISSION TO DO SO. Life Safety Notice If Customer purchases a System that includes smoke detectors or carbon monoxide detectors, or if Customer adds smoke detectors or carbon monoxide detectors at a later time, such detectors are supplemental devices only and are not intended to be part of a primary fire alarm or carbon monoxide detection system. There may be specific requirements or standards for the installation and location of such detectors. Customers should contact their local authority having jurisdiction or consult a qualified professional to assist in the installation, maintenance and location of such detectors. Customers have sole responsibility for complying with any and all codes, laws and standards that may apply to the installation, placement, and maintenance of the System. Privacy Customers should please refer to SimpliSafes privacy policy at www.simplisafe.com/privacy-policy for important information about SimpliSafes collection, use and sharing of Customers personal information. Dispute Resolution Certain portions of this section are deemed to be a written agreement to arbitrate pursuant to the Federal Arbitration Act. Customer and SimpliSafe agree that SimpliSafe intends that this section satisfies the writing requirement of the Federal Arbitration Act. In the event of any dispute or disagreement between the parties, or claim or question by a party, arising from or relating to these Terms of Sale or the breach hereof (collectively, a Dispute), the parties hereto shall use their best efforts to settle the Dispute. To this effect, the parties shall consult and negotiate with each other in good faith and, recognizing their mutual interests, attempt to reach a just and equitable solution satisfactory to both parties. If the parties do not reach such a solution within a period of 60 days then, upon notice by either party to the other, such Dispute shall be finally settled by arbitration administered by the American Arbitration Association (AAA) in accordance with the provisions of its Consumer Arbitration Rules. Once the Dispute is submitted to the AAA for arbitration and each party pays the appropriate filing fees, the parties agree to equally share all costs of AAA arbitration, including Arbitrator fees and expenses. The parties will remain individually responsible for their own attorney costs or other non-AAA required costs, unless otherwise ordered by the arbitrator. If an in-person arbitration hearing is required, then it will be conducted at the AAAs office in Boston, Massachusetts. The arbitration will be heard and determined by a single neutral arbitrator selected by the AAA who is a retired judge or a lawyer with not less than 15 years of experience as a practicing member of the bar in the substantive practice area related to the Dispute, who will administer the proceedings in accordance with the AAAs Consumer Arbitration Rules. The arbitrator will apply applicable law and the provisions of these Terms of Sale and will determine any Dispute according to the applicable law and facts based upon the record and no other basis. The arbitrators decision must consist of a written statement stating the disposition of each claim of the Dispute, and must provide a statement of the essential findings and conclusions on which the decision and any award (if any) is based. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Customer can obtain the AAA procedures, rules, and fee information as follows:
AAA: 800.778.7879 http://www.adr.org/
In arbitration, as with a court, the arbitrator must honor the terms of these Terms of Sale and can award the prevailing party damages and can award the prevailing party damages and other relief (including attorneys fees). However, WITH ARBITRATION (A) THERE IS NO JUDGE OR JURY, (B) THE ARBITRATION PROCEEDINGS AND ARBITRATION OUTCOME ARE SUBJECT TO CERTAIN CONFIDENTIALITY RULES, AND (C) JUDICIAL REVIEW OF THE ARBITRATION OUTCOME IS LIMITED. The parties agree that the arbitration shall be confidential. All parties to the arbitration will have the right, at their own expense, to be represented by an attorney or other advocate of their choosing. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IF CUSTOMER OR SIMPLISAFE WANTS TO ASSERT A DISPUTE AGAINST THE OTHER, THEN CUSTOMER OR SIMPLISAFE MUST COMMENCE IT (BY DELIVERY OF WRITTEN NOTICE AS SET FORTH IN THE SECTION ENTITLED OTHER TERMS AND CONDITIONS) WITHIN 1 YEAR AFTER THE CAUSE OF ACTION HAS ACCRUED -- OR IT WILL BE FOREVER BARRED. NOTWITHSTANDING THE FOREGOING, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED ON A CLASS ACTION BASIS OR ON ANY BASIS INVOLVING ANY DISPUTE BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC, OTHER PERSONS OR ENTITIES DOING BUSINESS WITH SIMPLISAFE, OR OTHER PERSONS OR ENTITIES SIMILARLY SITUATED. FURTHERMORE, ANY DISPUTE BROUGHT BY OR AGAINST SIMPLISAFE MAY NOT BE JOINED OR CONSOLIDATED IN THE ARBITRATION WITH CLAIMS BROUGHT BY OR AGAINST ANY OTHER SIMPLISAFE CUSTOMER, UNLESS OTHERWISE AGREED UPON BY THE PARTIES. FURTHER, THE PARTIES ACKNOWLEDGE THAT THEY WAIVE ANY RIGHT TO PARTICIPATE IN A REPRESENTATIVE CAPACITY OR AS 24 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance A MEMBER OF ANY CLASS OF CLAIMANTS PERTAINING TO ANY DISPUTE SUBJECT TO ARBITRATION. CUSTOMER SHALL HAVE THE RIGHT TO OPT OUT OF THIS AGREEMENT TO ARBITRATE BY PROVIDING WRITTEN NOTICE OF HIS OR HER INTENTION TO DO SO BY EMAILING TOS@SIMPLISAFE.COM WITHIN 60 DAYS OF THESE TERMS OF SALE BECOMING BINDING UPON CUSTOMER FOR THE FIRST TIME. OPTING OUT OF THIS AGREEMENT TO ARBITRATE HAS NO EFFECT ON ANY PREVIOUS, OTHER, OR FUTURE ARBITRATION AGREEMENT(S) THAT CUSTOMER MAY HAVE WITH SIMPLISAFE. IF THIS AGREEMENT TO ARBITRATE BECOMES BINDING, CUSTOMER CANNOT CHANGE, MODIFY OR REVOKE IT (INCLUDING BY ATTEMPTING TO OPT OUT IN CONNECTION WITH ANY CONFIRMATION OF THE THESE TERMS OF SALE, AS AMENDED FROM TIME TO TIME) WITHOUT AN AGREEMENT IN WRITING SIGNED BY SIMPLISAFE. IN THE EVENT THAT CUSTOMER OPTS OUT OF THIS AGREEMENT TO ARBITRATE IN ACCORDANCE WITH THIS SECTION: CUSTOMER AND SIMPLISAFE EACH HEREBY IRREVOCABLY AGREE THAT ANY SUIT, ACTION OR OTHER LEGAL PROCEEDING (SUIT) ARISING OUT OF OR IN CONNECTION WITH OR DUE TO ANY CLAIM OR DISPUTE THAT HAS ARISEN OR MAY ARISE BETWEEN CUSTOMER AND SIMPLISAFE MUST BE RESOLVED EXCLUSIVELY BY A STATE OR FEDERAL COURT LOCATED IN BOSTON, MASSACHUSETTS; CUSTOMER AND SIMPLISAFE EACH CONSENT TO THE EXCLUSIVE JURISDICTION AND VENUE OF EACH SUCH COURT IN ANY SUCH SUIT AND WAIVE ANY OBJECTION THAT CUSTOMER OR SIMPLISAFE MAY HAVE TO JURISDICTION OR VENUE OF ANY SUCH SUIT; CUSTOMER AND SIMPLISAFE EACH CONSENT TO SERVICE OF PROCESS IN ACCORDANCE WITH THE NOTICE PROVISIONS OF THIS AGREEMENT; AND CUSTOMER AND SIMPLISAFE EACH HEREBY WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY SUCH SUIT. Other Terms and Conditions SimpliSafe reserves the right to change and amend the Terms of Sale at any time by reasonable notice, including without limitation by posting a revised Terms of Sale on the SimpliSafe website at www.simplisafe.com/terms-sale and/or by written notice sent to the e-mail address Customer provided to SimpliSafe, which amended terms shall be binding upon the parties. Customers are encouraged to review the Terms of Sale on a periodic basis for modifications. All changes or amendments to the Terms of Sale by Customer must be in writing and signed by all parties to be binding on the parties. These Terms of Sale and all transactions on the SimpliSafe website are governed by Massachusetts law without reference to its conflicts of law rules. The interpretation of the Terms of Sale shall not be construed against the drafter. SimpliSafe will not be liable for any failure to discharge its obligations under the Terms of Sale due to strikes, accidents, fires, or shutdowns of its manufacturing plant or plants supplying it or other contingencies beyond the control of SimpliSafe, including those arising out of or in connection with, due to, or caused in whole or in part by emergency conditions. All claims, actions or proceedings against SimpliSafe must be commenced in court within one (1) year after the cause of action has accrued, without judicial extension of time, or such claim, action or proceeding is barred. The time period in this paragraph must be complied with strictly. Unless otherwise expressly provided herein, (i) all notices required to be given to SimpliSafe shall be deemed to have been duly given if in writing and mailed by regular mail, postage prepaid, or overnight delivery, by a reputable, national overnight delivery service to SimpliSafes then current principal place of business and (ii) all notices required to be given to Customer shall be deemed to have been duly given if in writing and sent to the e-mail address Customer provided to SimpliSafe. Should any provision of the Terms of Sale (or portion of the Terms of Sale), or its application to any circumstances, be held illegal, invalid or unenforceable to any extent, the validity and enforceability of the remainder of the provision and the Terms of Sale, or of such provisions as applied to any other circumstances, shall not be affected thereby, and shall remain in full force and effect as valid, binding and continuing. When used in these Terms of Sale, the word including shall mean including, but not limited to. FCC Notices FCC Part 15 Notices The FCC ID of the Base Station (U9K-BS2000) can be found on its base. The FCC ID of the pager module (RI7GE910) is printed on a label on the module itself, which is inside the Base Station and not accessible to the customer. The FCC ID of the Keychain Remote (U9K-KR1
/ U9K-KR2), Keypad (U9K-KP1000), Entry Sensor (U9K-ES1000), Motion Sensor (U9K-MS1000), Panic Button (U9K-PB1000), Glassbreak Sensor (U9K-GB1000), CO Detector (U9K-CO1000), Smoke Detector (U9K-SD1000), Water Sensor (U9K-WT1000) and Freeze Sensor
(U9K-FS1000) can be found when changing their batteries (see page 19). This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
25 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. To maintain the compliance with the FCCs RF exposure guideline, place the Base Station at least 20 cm from nearby people. ACTA Part 68 Statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of the Base Station is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug (RJ11C) is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isnt practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this equipment, for repair or warranty information, please contact SimpliSafe, Inc. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of SimpliSafe does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Warning: Changes or modifications to this unit not expressly approved by SimpliSafe, Inc. could void the users authority to operate the equipment. FCC Canadian Notices This device complies with Part 15 of the FCC Rules and Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (
2) this device must accept any interference received, including interference that may cause undesired operation. Le prsent appareil est conforme aux CNR dIndustrie Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes :
(1) lappareil ne doit pas produire de brouillage, et
(2) lutilisateur de lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. FCC and IC Radiation Exposure Statement:
This equipment complies with FCC and Canada radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Dclaration dIC sur lexposition aux radiations:
Cet quipement est conforme aux limites dexposition aux radiations dfinies par le Canada pour des environnements non contrls. Cet metteur ne doit pas tre install au mme endroit ni utilis avec une autre antenne ou un autre metteur 26 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance Product Safety Information Use only approved batteries and the supplied UL approved power adapter with your SimpliSafe Home Security System. Any tampering with the product or other unauthorized use will void your limited warranty. To prevent a fire hazard or electrical shock, do not expose the Base Station or other components to water or operate the System while you are wet or standing in water. Be sure that electrical and telephone cords used are not frayed or placed in a location where they can pose a danger. Caution: To ensure proper operation, this equipment must be installed according to the enclosed installation instructions. To verify that the equipment is operating properly and can successfully report an alarm, this equipment must be tested immediately after installation, and periodically thereafter, according to the enclosed test instructions (page 7 and 11). Caution: This equipment cannot report an alarm through a telephone line when other equipment (telephone, answering system, computer modem, etc.) connected to the same phone line is in use. Caution: Please verify periodically that components remain firmly adhered. A falling component could harm a passing person. Also, swallowing a small piece, such as a magnet or battery could be harmful. Please keep them away from children. Power Supply:
Input: 100-240VAC, 50-60Hz. Output: 7.5VDC, 1.6A. Batteries:
Operating Temp:
Base Station: four rechargeable 1.2V NiMh, size AA. (Note: NiMh batteries must be recycled or disposed of properly). Keypad: four 1.5V Alkaline, size AA. Entry, Motion, Glassbreak Sensors: one 3V Lithium, size CR123A. Panic Button: one 3V Lithium, size CR2032. Keychain Remote: one 3V Lithium, size CR1632. Freeze, Water Sensors: one 3V Lithium, size CR2450. 45F to 115F, 90% maximum humidity 27 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance Emergency Evacuation Plan Establish and regularly practice a plan of escape in the event of fire. The following steps are recommended by the National Fire Protection Association:
Position your detector or your interior and/or exterior sounders so that they can be heard by all occupants. Determine two means of escape from each room. One path of escape should lead to the door that permits normal exit from the building. The other may be a window, should your path be impassable. Station an escape ladder at such windows if there is a long drop to the ground. Sketch a floor plan of the building. Show windows, doors, stairs, and rooftops that can be used to escape. Indicate escape routes for each room. Keep these routes free from obstruction and post copies of the escape routes in every room. Assure that all bedroom doors are shut while you are asleep. This will prevent deadly smoke from entering while you escape. Try the door. If the door is hot, check your alternate escape route. If the door is cool, open it cautiously. Be prepared to slam the door if smoke or heat rushes in. When smoke is present, crawl on the ground. Do not walk upright, since smoke rises and may overcome you. Clearer air is near the floor. Escape quickly; dont panic. Establish a common meeting place outdoors, away from your house, where everyone can meet and then take steps to contact the authorities and account for those missing. Choose someone to assure that nobody returns to the house many die going back. NFPA Notice This equipment should be installed in accordance with Chapter 2 of the National Fire Alarm Code, ANSI/NFPA 72, (National Fire Protection Association, Batterymarch Park, Quincy, MA 02269). Printed information describing proper installation, operation, testing, maintenance, evacuation planning, and repair service is to be provided with this equipment. Warning:
Owners instruction notice: Not to be removed by anyone except occupant. This system must be checked by a qualified technician at least once every three (3) years. 28 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance Notes 29 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance SimpliSafe, Inc. 294 Washington Street, Boston MA 1-888-957-4675 SimpliSafe.com Owners Manual version 4.0 (2017), Printed in China 30 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance
This product uses the FCC Data API but is not endorsed or certified by the FCC