| submitted | available | document details (if available) | source link |
|---|---|---|---|
| July 08 2020 | July 08 2020 | Adobe PDF Library 15.0 |
| various | Users Manual | Users Manual | 2.33 MiB | July 08 2020 |
TM products Powered by Powered by training manual 2020 Media Kit Bell Sensing Technologies Training Manual | 2 TABLE OF CONTENTS BELL SENSING PORTAL 5-7 8 9 - 11 12 - 13 14 15 16-17 18-19 20 21 22 - 24 25 26 27-30 31 32 33 34 - 35 36 37 38 - 39 40 - 41 42 - 43 44 - 45 46 - 47 48 - 49 50 - 51 52 - 53 54 - 55 56 - 58 59 - 60 61 - 62 63 - 64 Getting Started with iQ Login Home Dashboard Creating Branches Viewing Branches Selecting Branches Branch Dashboard Editing Branches Disabling Branches Enabling Branches Creating Accounts Viewing Accounts Selecting Accounts Account Dashboard Editing Accounts Disabling Accounts Enabling Accounts Creating Users Viewing Users Selecting Users User Dashboard Editing Users Deactivating Users Activating Users Viewing Devices Selecting Devices Device Dashboard Editing Devices Disabling Devices Enabling Devices Account Historical Report Service Tech Summary Report Tech Support / Customer Service BELL SENSING APP 66 67 68 69 70 71 72 73-74 75 76 77 78 79-80 81 82 83 84 85-86 87 88 89 80 91 92 93 Before You Start / System Requirements Home Dashboard Available Accounts Account List Device List Preview Starting a Service Account Dashboard Naming Devices Adding Devices to Account Adding Express iQ Tray & Ambush iQ Tray Adding 24/7 iQ Trap Adding T-Rex iQ Trap Removing Devices Swapping Devices Viewing Devices Viewable Device Filter App Icons Servicing an Express iQ Tray & Ambush iQ Tray Servicing a T-Rex iQ Tray Servicing a 24/7 iQ Multiple Catch Trap Getting Back to the Dashboard Viewing Active Account Finishing Service Visit Navigating to the Web Portal Tech Support / Customer Service REGULATORY INFORMATION 94 Regulatory Information Bell Sensing Technologies Training Manual | 3 PORTAL TM Bell Sensing Technologies Training Manual | 4 GETTING STARTED WITH iQ BELL SENSING PORTAL Once you have purchased your iQ products through your local distributor you will need to set up your online portal. Navigate to www.bellsensing.com and in the top right corner click on CUSTOMER LOG IN. In order to sign up, click on Sign Up. The following question will appear: Are you authorized by your company to establish a Bell Sensing Technology account?. Fill in Yes option. Click Next. After reading through the terms and conditions check the box next to I accept the terms and conditions. Click Next. Bell Sensing Technologies Training Manual | 5 GETTING STARTED WITH iQ, CONTINUED BELL SENSING PORTAL Fill in all User Profile information. This includes: company name, first name, last name, role, email, password and confirm password. Click Next. Fill in all Company Profile information. This includes: address and phone number. Choose if your account will have multiple branches or not. Click Next. Bell Sensing Technologies Training Manual | 6 GETTING STARTED WITH iQ, CONTINUED BELL SENSING PORTAL Fill in all Company Details information. This includes: how many technicians, distributor, services you provide and how did you hear about us. Click Next. At this point you will receive an email that you will need to open and click on to activate your account. Click Log In. This will take you to the screen where you can log in and set up your branches, accounts and users. Bell Sensing Technologies Training Manual | 7 LOGIN BELL SENSING PORTAL Once on the login screen fill in your email and password. Click Log In. For the FIRST TIME ONLY logging in:
Input your credit card and billing details. Click Next. Review payment details. Click Begin Sensing. A subscription fee of $15/month is charged per user of Bell Sensing Technologies iQ App. Can be used at unlimited accounts and with unlimited devices. First 90 days are free. No monthly charge for Portal access. Bell Sensing Technologies Training Manual | 8 BELL SENSING PORTAL HOME DASHBOARD A [
B [
C [
D [
C) Active Technicians You can click MANAGE to see a listing of all technicians. D) Reports You can click Account Historical Report or Service Tech Summary Report to quickly jump to the report itself. When logging into the portal you will be automatically taken to the home dashboard. This will give you a quick snapshot of all the information you have access to within your online portal. On the home dashboard you will see:
A) Active Branches You can click MANAGE to see a listing of all branches. B) Active Accounts You can click MANAGE to see a listing of all accounts. Bell Sensing Technologies Training Manual | 9 HOME DASHBOARD, CONTINUED BELL SENSING PORTAL Branch List This will be a listing of all active branches. To view inactive branches, uncheck the Active Branches Only. This will show you the branch name, address and how many accounts are linked to that branch. Account List This will be a listing of all active accounts. To view inactive accounts, uncheck the Active Accounts Only. This will show you the account name, branch, address and the date it was last serviced. Bell Sensing Technologies Training Manual | 10 HOME DASHBOARD, CONTINUED BELL SENSING PORTAL Service History This will be a full listing of all service visits at all accounts showing branch, account name, date it was last serviced, the technician, how long the service visit lasted, how many events were recorded during the service visit and any notes recorded during the visit. Throughout the portal anything in blue is a hyperlink. You are able to click anything in blue and will be automatically directed to that particular items screen. When navigating through the portal if at any point you wish to return to your home dashboard click the Home link in the upper left-hand corner on the top of the screen. Bell Sensing Technologies Training Manual | 11 CREATING BRANCH(ES) BELL SENSING PORTAL On the homepage of your portal click Branches across the top of the screen. On the right-hand side of the screen click the NEW BRANCH link. Bell Sensing Technologies Training Manual | 12 CREATING BRANCH(ES), CONTINUED BELL SENSING PORTAL Input branch information: name, phone, address and upload a logo if you would like. Click CREATE NEW BRANCH. Your new branch will now appear in your branch listings. Bell Sensing Technologies Training Manual | 13 VIEWING BRANCH(ES) BELL SENSING PORTAL On the homepage of your portal click Branches across the top of the screen. The Manage Branch list will show you a list of all active branches. If you wish to see inactive branches, uncheck the Active Branches Only box. Bell Sensing Technologies Training Manual | 14 SELECTING BRANCH(ES) BELL SENSING PORTAL On the homepage of your portal click Branches across the top of the screen. To choose a branch click the branch name. Bell Sensing Technologies Training Manual | 15 BRANCH DASHBOARD BELL SENSING PORTAL On the homepage of your portal click Branches across the top of the screen. To choose a branch click the branch name. Bell Sensing Technologies Training Manual | 16 BRANCH DASHBOARD, CONTINUED BELL SENSING PORTAL A [
B [
C [
D [
Once on the selected branch dashboard you will see:
A) Active Accounts You can click MANAGE to see a listing of all accounts. B) Active Technicians You can click MANAGE to see a listing of all technicians. C) Account List This will be a listing of all active accounts at this branch. To view inactive accounts, uncheck the Active Accounts Only. D) Service History This will be a full listing of all service visits at all accounts associated with the branch you have currently selected. Bell Sensing Technologies Training Manual | 17 EDITING BRANCH(ES) BELL SENSING PORTAL On the homepage of your portal click Branches across the top of the screen. Click on the branch name you would like to select. Bell Sensing Technologies Training Manual | 18 EDITING BRANCH(ES), CONTINUED BELL SENSING PORTAL On the branch dashboard you can make edits to your branch information by clicking the EDIT DETAILS link in the upper right-hand corner. Make any changes that are needed. Click the SAVE CHANGES link on the bottom right-hand corner of the page. Bell Sensing Technologies Training Manual | 19 DISABLING BRANCH(ES) BELL SENSING PORTAL On the homepage of your portal click Branches across the top of the screen. This will show you a list of all active branches. To disable a branch, click the DISABLE link under the actions column. Bell Sensing Technologies Training Manual | 20 ENABLING BRANCH(ES) BELL SENSING PORTAL On the homepage of your portal click Branches across the top of the screen. This will show you a list of all active branches. In order to see inactive branches, uncheck the Active Branches Only. On the right-hand side click the ENABLE link. Bell Sensing Technologies Training Manual | 21 CREATING ACCOUNTS BELL SENSING PORTAL On the homepage of your portal click Accounts across the top of the screen. On the right-hand side of the screen click the NEW ACCOUNT link. Bell Sensing Technologies Training Manual | 22 CREATING ACCOUNTS, CONTINUED BELL SENSING PORTAL Input account information: choose branch, account name, address, client contact info, account specifications, visit proof, reporting emails and upload a floor plan if you would like. without events Viewable. You can change these settings at any time. Serviced means that during the onsite service visit you have to physically tap on the circle within the app to download the information from the sensor in order to have the device shown as serviced. Viewable means that if the device comes within the viewable range of the app (typically 30-100 feet) during your onsite visit, it will show the device as serviced.
- The default setting will be: devices with events Serviced and devices PROOF OF SERVICE:
Under the proof of service section, you will have the option of choosing Serviced or Viewable for devices with and without events. REPORTING EMAILS:
Under the reporting emails section, you have the option to add an email address of anyone you would like to automatically receive the service report email once the onsite service visit is completed. You can add and remove email addresses using this feature at any time. CUSTOMIZE SERVICE REPORT:
Under the customize service report section, you have the option to choose what information you would like included on your service report. The default is for all categories to be checked. Uncheck the box to the left of the item you do not wanted included on your service report. Bell Sensing Technologies Training Manual | 23 BELL SENSING PORTAL CREATING ACCOUNTS, CONTINUED SERVICE RULES:
To create custom service rules for the account, click the Edit Service Rules link on the bottom right-hand corner next to Save Changes. There will be service rule options for each of the four different products we currently offer within our IQ platform. EXPRESS iQ & AMBUSH iQ Device Rules Service I With Any Activity Every Visit Every Other Visit Every __ Days Baiting Rules Replace As Needed Replace Every __ Days With Any Activity Inspection Every Visit nspection Every Other Visit Replace Attractant Every 30 Days After finalizing your custom service rules click the CLOSE link in the bottom right-hand corner. Again, you can change these at any time. Choose number of days Trapping Rules Choose number of days Visual Inspection Replace Bait 24/7 iQ & T-Rex iQ Trapping Rules Visual Inspection With Any Activity Inspection Every Visit Inspection Every Other Visit Replace Attractant Every 30 Days Click CLOSE. Click CREATE NEW ACCOUNT. Your new account will now show up on your Manage Accounts List. Bell Sensing Technologies Training Manual | 24 VIEWING ACCOUNTS BELL SENSING PORTAL On the homepage of your portal click Accounts across the top of the screen. This is the screen where you can view all active accounts. If you wish to view inactive accounts, uncheck the Active Accounts Only. Bell Sensing Technologies Training Manual | 25 SELECTING ACCOUNTS BELL SENSING PORTAL On the homepage of your portal click Accounts across the top of the screen. To choose an account click the account name. Bell Sensing Technologies Training Manual | 26 ACCOUNT DASHBOARD BELL SENSING PORTAL On the homepage of your portal click Accounts across the top of the screen. To choose an account click the account name. Bell Sensing Technologies Training Manual | 27 ACCOUNT DASHBOARD, CONTINUED BELL SENSING PORTAL Once on the selected account dashboard you will see the detailed account information:
Name Address Active devices Total visits for the calendar year Date of last visit Under the detailed account information, you will see a number of graphs The graphs include:
Event Totals Capture Totals Trend Analysis
- To create a custom date range for any of these graphs click Date Range at the top right of the graph section.
- Choose a preselected date range or create a custom range.
- Once the range is selected the graph will automatically adjust to go to that specific range. Bell Sensing Technologies Training Manual | 28 ACCOUNT DASHBOARD, CONTINUED BELL SENSING PORTAL Reporting Emails This section lists all emails addresses currently set to receive the service report email after a service visit is complete.
- You can easily update these by clicking the MANAGE link at the top right of the reporting emails section.
- You can also quickly email your contact by clicking the email address. Device Type Breakdown Graph This section shows you what type of devices are currently deployed at the account.
- You can click device types to take them off of the graph Account Location This section is a map of where the account is located. The information for this will be pulled from Google Maps using the address inputted as the accounts address. Bell Sensing Technologies Training Manual | 29 ACCOUNT DASHBOARD, CONTINUED BELL SENSING PORTAL Service History This section provides the detailed information of the service history of the account. For each service visit it will show the day/time it was serviced, the technician, the duration of the service, how many devices were serviced, the event totals for all devices and any notes recorded during the service visit.
- In this section you can click the dates to pull up a specific service date.
- You can also click a technician name to pull up that users dashboard. Device List This section is a listing of all devices currently deployed at the account. Each device will show the device name, type, location, day/time of last service, lifetime events and its current battery level.
- In this section you can click any of the device names to navigate to that specific devices dashboard. Bell Sensing Technologies Training Manual | 30 EDITING ACCOUNTS BELL SENSING PORTAL On the homepage of your portal click Accounts across the top of the screen. To choose an account click the account name. To edit the account details click the Edit Account Details link on the right-hand side. Make any changes that are needed. Click the SAVE CHANGES link on the bottom of the page. Bell Sensing Technologies Training Manual | 31 DISABLING ACCOUNTS BELL SENSING PORTAL On the homepage of your portal click Accounts across the top of the screen. This will show you a list of all active accounts. To disable an account, click the DISABLE link under the actions column for the account you would like to disable. Bell Sensing Technologies Training Manual | 32 ENABLING ACCOUNTS BELL SENSING PORTAL On the homepage of your portal click Accounts across the top of the screen. This will show you a list of all active accounts. In order to see inactive accounts, uncheck the Active Accounts Only. On the right-hand side click the Enable link next to the account you would like to enable. Bell Sensing Technologies Training Manual | 33 CREATING USERS BELL SENSING PORTAL On the homepage of your portal click Users across the top of the screen. On the right-hand side of the screen click the NEW USER link. Bell Sensing Technologies Training Manual | 34 CREATING USERS, CONTINUED BELL SENSING PORTAL Input user information including: personal info, contact info, access level and branch access options. Click the CREATE AND ACTIVATE link. An activate user screen will appear click on CONFIRM link. Your new user will now appear on your Manage Users list. Bell Sensing Technologies Training Manual | 35 VIEWING USERS BELL SENSING PORTAL On the homepage of your portal click Users across the top of the screen. If you wish to see pending users, check the box next to Pending Users. This view will show you a list of all active and inactive users. Bell Sensing Technologies Training Manual | 36 SELECTING USERS BELL SENSING PORTAL On the homepage of your portal click Users across the top of the screen. To choose a user click the user name. Bell Sensing Technologies Training Manual | 37 USER DASHBOARD BELL SENSING PORTAL On the homepage of your portal click Users across the top of the screen. To choose a user click the user name. Bell Sensing Technologies Training Manual | 38 USER DASHBOARD, CONTINUED BELL SENSING PORTAL A B C D This section includes the name of the account as well as the date. This section is the number of accounts the user has ever visited. Once on the selected user dashboard you will see:
A) Last Account Visited B) Account Visits C) Average Visit D) Service Locations This section is a map of one of the locations the user has serviced. This section is the average time it takes for the user to service an account. Accounts Serviced specific accounts dashboard. This section is a full listing of all accounts the user has serviced. For each account visit it will show you the day/time it was serviced, the account name, the duration of the service, how many devices were serviced, how many events total for all devices at that service visit and any notes recorded during the service visit.
- In this section you can click the dates to pull up a specific service date
- Also you can click any of the account names to navigate to that Bell Sensing Technologies Training Manual | 39 EDITING USERS BELL SENSING PORTAL On the homepage of your portal click Users across the top of the screen. To choose a user click the users name. Bell Sensing Technologies Training Manual | 40 EDITING USERS, CONTINUED BELL SENSING PORTAL Once youre on the user dashboard in the upper right-hand corner click the Edit User Details link. Click the SAVE CHANGES link on the bottom right-hand corner of the page. Make any changes that are needed. Bell Sensing Technologies Training Manual | 41 DEACTIVATING USERS BELL SENSING PORTAL On the homepage of your portal click Users across the top of the screen. This will show you a list of all active and inactive users. To deactivate a user, click the DEACTIVATE link under the actions column. Bell Sensing Technologies Training Manual | 42 DEACTIVATING USERS, CONTINUED BELL SENSING PORTAL After making your selection click the CONFIRM link. A screen will pop up reading You are about to deactivate a user on this account. You can transfer this license to another user if available. If no users are available, the license will expire at the end of the billing cycle. Select the best option:
1) Cancel license on next billing cycle 2) Create and assign a new user 3) Transfer License If choosing this option you will be automatically taken to the Create New User screen and will need to fill in that information accordingly. If choosing this option you will need to have already created an new user and choose their name from the drop down box. Bell Sensing Technologies Training Manual | 43 ACTIVATING USERS BELL SENSING PORTAL On the homepage of your portal click Users across the top of the screen. This will show you a list of all active and inactive users. On the right-hand side click the ACTIVATE link. Bell Sensing Technologies Training Manual | 44 ACTIVATING USERS, CONTINUED BELL SENSING PORTAL Read through the license subscription information. Select option:
Add Additional License Transfer License Check the box next to the I understand statement. Click the CONFIRM link. This will activate the user. Bell Sensing Technologies Training Manual | 45 VIEWING DEVICES BELL SENSING PORTAL On the homepage of your portal click Accounts across the top of the screen. To choose an account click the account name. Bell Sensing Technologies Training Manual | 46 VIEWING DEVICES, CONTINUED BELL SENSING PORTAL Scroll down to the bottom of the page to the section labeled Device List. This will be the listing of all active devices deployed at the account. Bell Sensing Technologies Training Manual | 47 SELECTING DEVICES BELL SENSING PORTAL On the homepage of your portal click Accounts across the top of the screen. To choose an account click the account name. Bell Sensing Technologies Training Manual | 48 SELECTING DEVICES, CONTINUED BELL SENSING PORTAL Scroll down to the bottom of the page to the section labeled Device List. This will be the listing of all active devices deployed at the account. To choose a device click the device name. This will bring you to the device dashboard. Bell Sensing Technologies Training Manual | 49 DEVICE DASHBOARD BELL SENSING PORTAL On the homepage of your portal click Accounts across the top of the screen. To choose an account click the account name. Bell Sensing Technologies Training Manual | 50 DEVICE DASHBOARD, CONTINUED BELL SENSING PORTAL Scroll down to the bottom of the page to the section labeled Device List. This will be the listing of all active devices deployed at the account. To choose a device click the device name. This will bring you to the device dashboard. Included on this screen:
Event Frequency chart with custom date range options Device Service History Event Log with option to download the data Device Status Log Device Serial Number Device Activation Date Bell Sensing Technologies Training Manual | 51 EDITING DEVICES BELL SENSING PORTAL On the homepage of your portal click Accounts across the top of the screen. To choose an account click the account name. Bell Sensing Technologies Training Manual | 52 EDITING DEVICES, CONTINUED BELL SENSING PORTAL Scroll down to the bottom of the page to the section labeled Device List. This will be the listing of all active devices deployed at the account. To choose a device click the device name. This will bring you to the device dashboard. Once you are on the device dashboard click the EDIT DEVICE DETAILS link in the top right-hand corner. Update any information needed. Once updated click the SAVE CHANGES link in the bottom right-hand corner. Bell Sensing Technologies Training Manual | 53 DISABLING DEVICES BELL SENSING PORTAL On the homepage of your portal click Accounts across the top of the screen. To choose an account click the account name. Bell Sensing Technologies Training Manual | 54 DISABLING DEVICES, CONTINUED BELL SENSING PORTAL Scroll down to the bottom of the page to the section labeled Device List. This will be the listing of all active devices deployed at the account. To choose a device click the device name. This will bring you to the device dashboard. Click the DISABLE DEVICE link in the upper right-hand corner. A pop-up will appear Are you sure you want to disable this device?
This will cause this device to disappear from the mobile application. Click the YES link. This will disable the device. Bell Sensing Technologies Training Manual | 55 ENABLING DEVICES BELL SENSING PORTAL On the homepage of your portal click Accounts across the top of the screen. To choose an account click the account name. Bell Sensing Technologies Training Manual | 56 ENABLING DEVICES, CONTINUED BELL SENSING PORTAL Scroll down to the bottom of the page to the section labeled Device List. This will be the listing of all active devices deployed at the account. To view any devices that had been disabled uncheck the box in the upper right-hand corner Active Devices Only. This will add to the list any devices that are currently disabled. Bell Sensing Technologies Training Manual | 57 ENABLING DEVICES, CONTINUED BELL SENSING PORTAL To choose a device click the device name. This will bring you to the device dashboard. Click the ENABLE DEVICE link in the upper right-hand corner. This will enable the device. Bell Sensing Technologies Training Manual | 58 ACCOUNT HISTORICAL REPORT BELL SENSING PORTAL On the homepage of your portal click Reports across the top of the screen. This will show you both report options. Click Account Historical Report. This will bring you to the report filter page. Under account click the account name. This will bring up a listing of all available accounts. Bell Sensing Technologies Training Manual | 59 ACCOUNT HISTORICAL REPORT, CONTINUED BELL SENSING PORTAL Click the account you would like to view. Click the FILTER link on the right-hand side. This will bring up a listing of the account devices. It will show their location, name, when they were installed, when they were last detected, when they were last serviced, the lifetime number of events of each device and its status at the last service visit. Bell Sensing Technologies Training Manual | 60 SERVICE TECH SUMMARY REPORT BELL SENSING PORTAL On the homepage of your portal click Reports across the top of the screen. This will show you both report options. Click Service Tech Summary Report. This will bring you to the report filter page. Under user click the user name. This will bring up a listing of all available users. Bell Sensing Technologies Training Manual | 61 SERVICE TECH SUMMARY REPORT, CONTINUED BELL SENSING PORTAL Click the user you would like to view. Choose the beginning and ending date in which you would like to see a report for. Click the FILTER link on the right-hand side. This will bring up a listing of the dates of service for the selected user within the chosen timeframe. It will show their name, date of service, location and notes from the service visit. Bell Sensing Technologies Training Manual | 62 TECH SUPPORT / CUSTOMER SERVICE BELL SENSING PORTAL If you have an issue and need tech support or would like to provide feedback, there is an option within the online portal. In the upper right-hand corner click Support/Feedback. A screen will appear that will already have the name filled in with the person who is logged into their portal account. If the name needs to be changed you are able to type over it. The Reply To section will auto-populate as well with the email address of the user that is logged into the portal. Again if this needs to be changed there is the option to type over it. You also have the option of adding a CC Recipient by typing their email address in that section. Bell Sensing Technologies Training Manual | 63 BELL SENSING PORTAL TECH SUPPORT / CUSTOMER SERVICE, CONTINUED From the drop-down menu choose the best option indicating why you are reaching out: Error Message, Feedback, Bug or Other. Within the Support/Feedback section please type in as much information as possible. If you do not need a response back, uncheck the box next to Please contact me regarding this Support/Feedback ticket. Click the SUBMIT link in the bottom right-hand corner. Bell Sensing Technologies Training Manual | 64 APP TM Bell Sensing Technologies Training Manual | 65 BELL SENSING APP APP BEFORE YOU START:
Smartphone requirements for Bell Sensing App:
TM TM ANDROID:
Android 6 and above All devices must support Bluetooth Minimum 200MB space free IOS:
iOS 10 and above, recommend iOS 11 and above iPhone 6 and above, recommend iPhone 7 and above All devices must support Bluetooth Minimum 200MB space free Bell Sensing Technologies Training Manual | 66 HOME DASHBOARD BELL SENSING APP Once you have logged into your Bell Sensing App you will be at your Home Dashboard. This is where you find the account you would like to view or service. Tap Account Manager. Bell Sensing Technologies Training Manual | 67 BELL SENSING APP AVAILABLE ACCOUNTS To view Available Accounts, tap Account Manager on the Home Dashboard. This will bring up a listing of accounts you have been granted access to service. To choose an account, tap on Account Name. Bell Sensing Technologies Training Manual | 68 ACCOUNT LIST BELL SENSING APP To download the account information into the App, you need to add the account to the Account List. This will enable servicing, regardless of connectivity. To add an account, tap the blue + sign in the bottom right hand corner. This will bring up a listing of all available accounts. Tap the account name you would like to add to your Account List. The App will take you back to the account list, showing the account you added. To delete accounts from this list, tap the garbage can icon in the upper right hand corner. An X will appear next to all of the account names. Tap the X for the account you wish to delete. A pop-up will appear that reads:
You are about to delete [ACCOUNT NAME] from this device. All associated account and device data for this visit will be lost. Tap on the word DELETE. This will remove the account from the Account List. This account will still be included in the Available Accounts list. Bell Sensing Technologies Training Manual | 69 DEVICE LIST PREVIEW BELL SENSING APP After selecting an account from the available accounts in the Account List, you can see Device List preview by tapping on the eye icon to the left of the account name. When you tap the eye icon it will give you a snapshot of the devices currently deployed at the account. You can see name and type of device, location, events from last service and total lifetime events, as well as battery life. You will not be able to see current events until you are onsite and have started a service visit. Bell Sensing Technologies Training Manual | 70 STARTING A SERVICE BELL SENSING APP After selecting an account from the available Accounts in the Account List, tap on the START button to the right of the account name to begin a service visit. Bell Sensing Technologies Training Manual | 71 ACCOUNT DASHBOARD BELL SENSING APP When starting a service visit the first screen you see is the Account Dashboard. This is the home screen for your service visit. It will show you account name and address, how many devices are deployed at account, options to add, swap or remove devices, view device list, or record any notes about the account, as well as finish service visit. Bell Sensing Technologies Training Manual | 72 NAMING DEVICES:
BELL SENSING APP When deploying iQ devices, once paired, each device requires a name and number. The location field is not mandatory and does not play a role in the ordering of devices within the app. It is important to know that the way you name and number the devices will impact the way they are displayed in the Device List view. The devices will first be ordered alphabetically by the device name and then numerically. Therefore, if you have devices you want to show up in a certain order you would want to name them the same name and let the system auto-tick up to the next number. In this example you will find that the multi catch units show up in order Multi Catch 001 & Multi Catch 002. This is because they are named the same. However, the bait station trays are not listed together because one is named bait tray and the other is named tray. The first one would fall under Bs where the second would be listed under Ts. Bell Sensing Technologies Training Manual | 73 BELL SENSING APP NAMING DEVICES, CONTINUED If you choose to name your devices using numbers, its imperative to use three digits. If you name a device using only one or two digits it will not show up in order. In this example the correct labeling is shown with both devices named using three digits. In this example you can see that the device labeled x1 001 is displayed after x002 002 since on the first there is only one digit and on the second there are two. Bell Sensing Technologies Training Manual | 74 ADDING DEVICES TO ACCOUNT BELL SENSING APP To add devices to the account tap Add Device on the Account Dashboard. In order to pair the device with the account you first need to wake up the sensor. Tap product from list that you will be adding to the account. This will bring up a video demonstrating how to activate the device. Follow video instructions every time you are adding a new device. After you have tapped your device, tap on the blue arrow on bottom right hand corner of screen. At this screen you can either manually type in the serial number from the device or you can tap the camera icon. If you tap the camera icon you will then scan the QR code that is on the device. It will automatically take you back to the Add the device screen and will fill in the serial number for you. Another way to add device is to tap on the device sensor icon, which will pull up any device that is immediately nearby. Choose the device that matches the serial number on your tray. Once the serial number is filled in, tap the blue arrow in the bottom right-hand corner. This will pair the device with the app and will only take a few seconds. If it takes longer than 1 minute, hit back button and try to pair again. Once the device is found you will want to give the device a name, number and location description. Tap the blue check mark in bottom right-hand corner. Bell Sensing Technologies Training Manual | 75 ADDING AN EXPRESS iQ TRAY & AMBUSH iQ TRAY BELL SENSING APP To add an Express iQ or Ambush iQ tray, go to Account Dashboard screen and hit Add Device. Scan Express iQ trays QR code to add device, then name, number tray and add location. Within the location description its important to input a concise description to help locate and know you are at the correct device in the future. On this screen you have the ability to add any custom notes you may have if needed. However, this is not mandatory. For an Express iQ tray there are a few more steps. If you will be baiting or trapping in an Express iQ tray tap Add Bait/T-Rex. For baiting, tap on the Bait Type and choose the bait you are using. Next, tap the Amount Used section and manually type in the number used. For trapping, slide the slider on the left-hand side of Include T-Rex from left to right. Note: Ambush iQ trays do not hold T-rex traps. Once you have completed the previous steps you would now tap on the blue check in the bottom right-hand corner. On the Add the device screen that pops up, tap on the blue check in the bottom right-hand corner again. This concludes the adding of the device to the account. Bell Sensing Technologies Training Manual | 76 ADDING A 24/7 iQ MULTI-CATCH TRAP BELL SENSING APP To add a 24/7 iQ trap, go to Account Dashboard screen and hit ADD Device. Scan the 24/7 iQ traps QR code to add device, then name, number tray and add location. Within the location description its important to input a concise description to help locate and know you are at the correct device in the future. On this screen you have the ability to add any custom notes you may have if needed. However, this is not mandatory. Once you have completed the previous steps you would now tap on the blue check in the bottom right-hand corner. On the Add the device screen that pops up tap on the blue check in the bottom right-hand corner again. This concludes the adding of the device to the account. Bell Sensing Technologies Training Manual | 77 ADDING A T-REX iQ TRAP BELL SENSING APP To add a T-Rex iQ trap, go to Account Dashboard screen and hit ADD Device. Scan the T-Rex iQ traps QR code to add device, then name, number tray and add location. Within the location description its important to input a concise description to help locate and know you are at the correct device in the future. On this screen you have the ability to add any custom notes you may have if needed. However, this is not mandatory. Once you have completed the previous steps you would now tap on the blue check in the bottom right-hand corner. On the Add the device screen that pops up tap on the blue check in the bottom right-hand corner again. This concludes the adding of the device to the account. Bell Sensing Technologies Training Manual | 78 REMOVING DEVICES BELL SENSING APP In order to remove a device from an account, go to Account Dashboard and tap on Remove Device. To select the device to remove tap on the device sensor icon, which will pull up the device that is immediately nearby. Once you have completed the previous steps you would now tap on the blue arrow in the bottom right-hand corner. On the Confirm Device Removal screen that pops up, tap on the word CONTINUE. Then tap the blue check in the bottom right-hand corner again. This concludes removing the device from the account. Bell Sensing Technologies Training Manual | 79 SWAPPING DEVICES BELL SENSING APP In order to swap a device from an account, go to Account Dashboard and tap on Swap Device. Since you will need to activate the sensor for the new device prior to adding to the account, the video instructions on the activation process appear. Follow the instructions and tap on blue arrow in bottom right-hand corner. Press the Device Sensor Icon to search for your old device, tapping on the device name to select it. Tap on the Device Sensor Icon for your new device and tap on the device name to select it. If your old device is broken or has a dead battery, slide the slider button from left to right and tap confirm. Bell Sensing Technologies Training Manual | 80 SWAPPING DEVICES, CONTINUED BELL SENSING APP Once complete, tap on the blue CHECK VALIDITY button at the lower part of your screen. Tap the blue arrow in the bottom right-hand corner twice. The App will pair the new device and remove the old device. Next the Old Device Swap screen will appear. Tap on the blue arrow in the bottom right-hand corner. Once theNew Device Swap screen appears, tap on the blue arrow in the bottom right-hand corner. When the new device is found, the previous device information will auto populate. You can choose to use this information or update it. Once device has been updated, tap the blue check mark in the bottom right-hand corner twice. The devices are now swapped. Bell Sensing Technologies Training Manual | 81 VIEWING DEVICES BELL SENSING APP On the account dashboard tap the Device List icon to view all devices currently deployed at the account. You will now see the list of all devices at this account. Bell Sensing Technologies Training Manual | 82 VIEWABLE DEVICE FILTER BELL SENSING APP Once you have tapped the Device List icon and are viewing the listing of devices there is an option to filter what you are viewing. Tap the FILTER icon in the upper right-hand corner. The first option you have is to filter to only display close devices. This will filter out any devices that are not within viewable range. To do that slide the slider from left to right and hit APPLY. The other option you have is to filter all the devices by the following categories: Service Required, Serviced, No Events, and Not Detected. The default setting is for all of them to be checked. Tap on the category you would like to uncheck. Set the filter to your preferences and tap on APPLY. Your Device List will now be filtered to your custom settings. Bell Sensing Technologies Training Manual | 83 APP ICONS BELL SENSING APP Undiscovered When in the Device List view there are a few different icons you will see and they will be color coordinated:
If a device is showing a gray icon, the device is not discovered by the app. Devices with high event totals will be in red and low event totals in yellow. Devices that have zero events will either show in green if service is not required or in blue if there is mandatory service needed. The icons will either be solid colored circles or hollow colored circles depending on the distance you are from that device. If you are close enough to view activity but not download, the circle will be hollow. Once you are close enough to that device to download events, the circle will fill in with a solid color. Once data is downloaded and the device serviced, the icon will change to a full green circle with check mark, showing complete. If data from a device is downloaded but not yet serviced, the wrench icon will appear. You will need to service that device in order to get a green check mark, showing service complete. Discovered, Out of Range In Download Range Downloaded, Requires Service No Activity/
Serviced High Events Low Events No Events
(Mandatory Service) High Events Low Events No Events
(Mandatory Service) High Events Low Events No Events
(Mandatory Service) No Events
(Mandatory Service)
(Optional Service) Serviced Bell Sensing Technologies Training Manual | 84 SERVICING AN EXPRESS iQ TRAY & AMBUSH iQ TRAY BELL SENSING APP For Baiting:
When you are not refilling the bait - tap Not Refill. When you are refilling the bait - tap Refill. To document the bait type, tap the Bait Type and choose the bait you are using from the provided list. Next, tap the Amount Used section and manually type in the number used. In order to service an iQ bait station tray and receive the information from the sensor, you will need to be inside the range to download the data. That range is typically within 5-10 feet of the device. While in the device list screen, you will see circles for each device. When the hollow circle fills in to become a fully colored circle, you have reached the downloadable range. After you are inside that range, you may tap on the full circle to begin the download. This will only take a few seconds. Once the information is downloaded, the screen will pop up giving you the service options. If you are baiting in the station, there will be the option to either refill or not refill the bait. If you are trapping in the station, there will be an option for documenting a capture. If you are doing both, both options will be displayed. Bell Sensing Technologies Training Manual | 85 SERVICING AN EXPRESS iQ TRAY & AMBUSH iQ TRAY, CONTINUED BELL SENSING APP For Trapping:
When you are trapping in an Express station with iQ tray, there will be an option to document any captures. If something is captured, tap CAPTURE. Next, tap Capture Type and choose what was captured from the drop-down list. Finally, choose the gender and tap ADD. On this screen you may choose one of the Quick Notes to document the conditions of the station. Additionally, you have the ability to document any custom notes you may have if needed. However, this is not mandatory. Once you have completed the above steps you would now tap the blue check in the bottom right-hand corner. This concludes the service of the device. On the device list you will now see a full green circle with a check to indicate the device has been fully serviced. Bell Sensing Technologies Training Manual | 86 SERVICING A T-REX iQ TRAP BELL SENSING APP In order to service a T-Rex iQ rat trap and receive the information from the sensor, you will need to be inside the range to download the data. That range is typically within 5-10 feet of the device. While in the device list screen, you will see circles for each device. When the hollow circle fills in to become a fully colored circle, you have reached the downloadable range. After you are inside that range, you may tap the full circle to begin the download. This will only take a few seconds. Once the information is downloaded, the screen will pop up giving you the service options. If nothing is captured in the device, you would tap NO CAPTURE. If something is captured in the device, you would tap CAPTURE. Once you tap CAPTURE, next, tap Capture Type and choose what was captured from the drop-down list and choose the gender. On this screen you may choose one of the Quick Notes to document the conditions of the trap. Additionally, you have the ability to document any custom notes you may have if needed. However, this is not mandatory. Once you have completed the above steps you would now tap the blue check in the bottom right-hand corner. This concludes the service of the device. On the device list you will now see a full green circle with a check to indicate the device has been fully serviced. Bell Sensing Technologies Training Manual | 87 SERVICING A 24/7 iQ TRAP BELL SENSING APP Once the information is downloaded, the screen will pop up giving you the service options. If nothing is captured in the device, you would tap NO CAPTURE. If something is captured in the device, you would tap CAPTURE. In order to service a 24/7 iQ multi-
catch mouse trap and receive the information from the sensor, you will need to be inside the range to download the data. That range is typically within 5-10 feet of the device. While in the device list screen, you will see circles for each device. When the hollow circle fills in to become a fully colored circle, you have reached the downloadable range. After you are inside that range, you may tap the full circle to begin the download. This will only take a few seconds. On the device list you will now see a full green circle with a check to indicate the device has been fully serviced. Next, tap Capture Type and choose what was captured from the drop-down list, choose the gender, manually type in the number for Total Captures and tap ADD. You can repeat these steps if there are multiple species of animals captured. On this screen you may choose one of the Quick Notes to document the conditions of the trap. Additionally, you have the ability to document any custom notes you may have if needed. However, this is not mandatory. Once you have completed the above steps you would now tap the blue check in the bottom right-hand corner. This concludes the service of the device. Bell Sensing Technologies Training Manual | 88 GETTING BACK TO DASHBOARD BELL SENSING APP If at any point you are on a different screen and you need to get back to the account dashboard, tap the menu icon in the upper left-hand corner. A list view will show and at the very top you can tap Dashboard. Bell Sensing Technologies Training Manual | 89 VIEWING ACTIVE ACCOUNT BELL SENSING APP If you happen to hit Account Manager during your service visit, the app will show you what account is currently active. It will have a blue ACTIVE icon to the right of the account name. To get back to the active accounts dashboard tap the white arrow in the upper left-hand corner. Bell Sensing Technologies Training Manual | 90 FINISHING SERVICE VISIT BELL SENSING APP To finish your service visit tap Finish Visit in the bottom right-
hand corner on the active accounts dashboard. You can also tap the menu icon in the upper left-hand corner and tap Finish Account Visit. The Complete Visit screen will pop up. Tap COMPLETE. This will complete the service visit and will initiate the app to send all of the information it gathered to the cloud. Once you have tapped Finish Visit, it will take you to the Account visit complete! screen. On this screen you have the ability to type in any custom notes if needed. However, this is not mandatory. Now tap the blue check in the bottom right-
hand corner. Bell Sensing Technologies Training Manual | 91 NAVIGATING TO THE WEB PORTAL BELL SENSING APP If you have access to it and would like to view your online portal while onsite, you can navigate to it directly from your app. Tap the menu icon in the upper left-hand corner. Then tap Web Portal. This will bring you to the Web Portal. Bell Sensing Technologies Training Manual | 92 TECH SUPPORT / CUSTOMER SERVICE BELL SENSING APP If you have an issue and need tech support, there is an option within the APP. Tap the menu icon in the upper left-hand corner and tap Help. From the drop-down menu choose the best option indicating why you are reaching out. Within the Support/
Feedback section please type in as much information as possible. If you need a response check the box next to Please contact me regarding this Support/Feedback ticket. Tap the blue check in the bottom right-hand corner. Bell Sensing Technologies Training Manual | 93 BELL SENSING APP REGULATORY USA FCC Regulatory Statements Express IQ FCC ID: 2ASYW-B01001H Ambush IQ FCC ID: 2ASYW-B01001I 24/7 IQ FCC ID: 2ASYW-B01001J T-Rex IQ FCC ID: 2ASYW-B01001K Protecta EVO Weighted Landscape iQ FCC: 2ASYW-B01001H Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. CANADA ISED Regulatory Statements Express IQ IC: 24934-B01001H Ambush IQ IC: 24934-B01001I 24/7 IQ IC: 24934-B01001J T-Rex IQ IC: 24934-B01001K Protecta EVO Weighted Landscape iQ IC: 24934-B01001H This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canadas license-exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device. Lmetteur/rcepteur exempt de licence contenu dans le prsent appareil est conforme aux CNR dInnovation, Sciences et Dveloppement conomique Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes :
1) Lappareil ne doit pas produire de brouillage;
2) Lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. CAN ICES-3 (B)/NMB-3(B) Regulatory information in the App can be accessed from the main screen
(Dashboard) by performing the following steps:
(1) Access the Site Menu (upper left corner of the App screen)
(2) Select About Us from the Site Menu
(3) Tap the button labeled Regulatory Bell Sensing Technologies Training Manual | 94
This product uses the FCC Data API but is not endorsed or certified by the FCC