| submitted | available | document details (if available) | source link |
|---|---|---|---|
| August 03 2019 | August 03 2019 | EL52XX9_CIB_i1.0_20190122.pdf stanleyl Acrobat Distiller 10.0.0 (Windows) |
| various | User Manual | Users Manual | 2.76 MiB | August 03 2019 |
Users manual EL52119/EL52219/EL52319 DECT 6.0 cordless telephone/
answering system with caller ID/call waiting Congratulations on purchasing your new AT&T product. Before using this AT&T product, please read Important safety information on pages 89-91 of this users manual. Please thoroughly read the users manual for all the feature operations and troubleshooting information you need to install and operate your new AT&T product. You can also visit our website at https://telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. This telephone meets the California Energy Commission regulations for energy consumption. Your telephone is set up to comply with the energy-
conserving standards right out of the box. No further action is necessary. This telephone system is compatible with certain AT&T DECT 6.0 cordless headsets and speakerphones. Visit https://telephones.att.com/accessories for a list of compatible cordless headsets and speakerphones. Model number: EL52119 (one-handset system) EL52219 (two-handset system) EL52319 (three-handset system) DECT 6.0 cordless telephone/answering system with Type:
caller ID/call waiting Serial number: ________________________________________________________ Purchase date: ________________________________________________________ Place of purchase: _____________________________________________________ Both the model and serial number of your AT&T product can be found on the bottom of the telephone base. Compatible with Hearing Aid T-Coil T TIA-1083
with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license. The ENERGY STAR program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR label indicating it meets the latest
2019 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Quick start guide EL52119/EL52219/EL52319 DECT 6.0 cordless telephone/
answering system with caller ID/call waiting Quick start guide Telephone base Cordless handset
(1 for EL52119)
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C E C T V E R S L E H A U T Battery compartment cover
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(2 for EL52219)
(3 for EL52319) Charger for cordless handset with power adapter installed
(1 for EL52219)
(2 for EL52319) Battery for cordless handset
(1 for EL52119)
(2 for EL52219)
(3 for EL52319) Power adapter for telephone base Telephone line cord Wall-mount bracket Users manual EL52119/EL52219/EL52319 DECT 6.0 cordless telephone/
answering system with caller ID/call waiting Table of contents Getting started Installation ............................................................................. 1 Quick reference guide - handset ............................2 Quick reference guide - telephone base ...........6 Telephone base and charger installation .........7 Battery installation and charging ..........................8 Battery installation ...................................................8 Battery charging ..................................................... 10 Wall-mount installation ............................................... 11 Tabletop to wall-mount installation ........... 11 Wall-mount to tabletop installation ...........13 Telephone settings Menu overview ................................................................. 14 Handset settings .............................................................15 Ringer volume ............................................................15 Ringer tone ..................................................................15 LCD language .............................................................16 Set speed dial voicemail number .................16 Clear voicemail indication .................................17 Key tone .........................................................................17 Set date/time ........................................................... 18 Home area code .......................................................19 Dial mode ......................................................................19 QUIET mode ...............................................................20 Telephone base ringer volume ..............................21 Telephone operation Making, answering and ending calls .................. 22 Making a call ............................................................... 22 Temporary ringer silencing.............................. 22 Answering a call ....................................................... 23 Handset speakerphone ...................................... 23 Ending a call................................................................ 23 Redial ......................................................................................24 View numbers in the redial list ......................24 Call a number from the redial list ................24 Copy a number from the redial list to the directory .............................................................. 25 Delete a number in the redial list ............... 25 Options while on calls .................................................26 Volume control ........................................................26 Mute.................................................................................26 Flash/call waiting ....................................................26 Temporary tone dialing ...................................... 27 Chain dialing ............................................................... 27 Join a call in progress ...........................................28 Find handset ......................................................................29 Intercom ...............................................................................30 Make and answer an intercom call .............30 Answer an incoming call during an intercom call ...............................................................31 Call transfer using intercom ................................... 32 Directory Directory overview ........................................................ 33 Shared directory ..................................................... 33 Directory memory capacity ............................ 33 Exiting the directory ............................................. 33 Create directory entries ............................................34 Create a new directory entry .........................34 Add a predialed telephone number to the directory ..............................................................36 Review the directory .....................................................37 Review directory entries ....................................37 Search by name .......................................................38 Dial, delete and edit a directory entry .............39 Dial a directory number .....................................39 Delete a directory entry ....................................39 Delete all directory entries ..............................39 Edit a directory entry ...........................................40 Caller ID About caller ID ...................................................................41 Information about caller ID with call waiting ...................................................................41 About home area code ........................................41 Caller ID log ........................................................................42 How caller ID log works ......................................42 Memory match .........................................................42 Caller ID operation .........................................................43 Missed (new) calls indicator ............................43 Review the caller ID log ......................................43 View dialing options .............................................44 Dial a caller ID log entry .....................................45 Delete caller ID log entries ...............................45 Save a caller ID log entry to the directory .......................................................................46 Reasons for missing caller ID information ....47 Call block About call block ...............................................................48 Call block ..............................................................................49 Add a call block entry ..........................................49 Review call block list .............................................50 Save a caller ID log entry to call block list ...............................................................50 Edit a call block entry ............................................51 Delete a call block entry .................................... 52 Block calls without number ............................. 52
........................................................... 52 Answering system Answering system settings ..................................... 53 Announcement ........................................................ 53
........................................................... 55 Voice guide .................................................................56 Call screening ............................................................ 57 Number of rings ......................................................58 Remote access code ............................................59 Message alert tone ...............................................60 Answering system overview ....................................61 Answering system and voicemail indicators ...............................................61 Using the answering system and voicemail together .................................................61 Message capacity ...................................................62 Voice prompts ..........................................................62 Call screening ............................................................63 Call intercept .............................................................64
tone ..................................................................................64 Message playback ..........................................................65 Options during playback ...................................66 Delete all old messages .....................................67
.............................................98 DECT 6.0 digital technology ............................98 Telephone operating range .............................98 Simulated full-duplex handset speakerphone ...........................................................98 Index Index ........................................................................................99 Recording and playing memos .............................68 Record a memo .......................................................68 Play back memos ...................................................68 Message window displays ........................................69 Remote access .................................................................70 Remotely access the answering system ..................................................70 Appendix Adding and registering handsets/
headsets/speakerphones ........................................ 72 Deregistering handsets ............................................. 73 Screen icons, indicator lights and alert tones ........................................................................... 74 Screen icons ............................................................... 74 Handset indicator lights .................................... 74 Telephone base indicator lights ................... 75 Handset alert tones .............................................. 75 Telephone base alert tones............................. 75 Handset display screen messages ..................... 76 Troubleshooting..............................................................78 Maintenance ......................................................................88 Important safety information ...............................89 Safety information ................................................89 Especially about cordless telephones ......90 Precautions for users of implanted cardiac pacemakers......................91 ECO mode .....................................................................91 Especially about telephone answering systems .................................................91 FCC Part 68 and ACTA .................................................92 FCC Part 15 ..........................................................................93 California Energy Commission battery charging testing instructions ..............94 Limited warranty ............................................................95 Getting started Installation You must install and charge the battery before using the cordless handset. STOP!
See pages 8-10 for easy instructions. Install the telephone base close to a telephone wall jack and an electrical outlet not controlled by a wall switch. The telephone base can be placed on a
page 13). For optimum range and better reception, place the telephone base in a central and open location. If you subscribe to high-speed Internet service (DSL- digital subscriber
the telephone line cord and the telephone wall jack (page 7 prevents noise and caller ID problems caused by DSL interference. Please
Your product may be shipped with a protective sticker covering the handset or telephone base display - remove it before use. For customer service or product information, visit our website at https://telephones.att.com or call 1 (800) 222-3111.In Canada, dial 1 (866) 288-4268. Avoid placing the telephone base and charger too close to:
Communication devices such as television sets, VCRs, or other cordless telephones.
Excessive heat sources.
Excessive dust sources such as a workshop or garage.
Excessive moisture.
Extremely low temperature.
Mechanical vibration or shock such as on top of the washing machine or work bench. 1 Getting started Quick reference guide - handset REDIAL/PAUSE
Press repeatedly to view the last 10 numbers dialed.
While entering numbers, press and hold to insert a dialing pause. MENU/SELECT
Press to display the menu.
Once in the menu, press to select an item or save an entry or setting. PHONE/FLASH
Press to make or answer a call (page 22).
During a call, press to answer an incoming call when you receive a call waiting alert (page 26). 2 OFF/CANCEL
During a call, press to hang up (page 23).
While in a menu, press to cancel an operation, back up to the previous menu, or exit the menu display; or press and hold this button to exit to idle mode.
Press and hold while the handset is not in use to erase the missed call indicator (page 43). 1
While reviewing a caller ID log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory (page 44).
Press and hold to set or dial your voicemail number (page 16). Getting started Quick reference guide - handset TONE
Press to switch to tone dialing temporarily during a call if you have pulse service (page 27). QUIET
Press and hold to set and turn on the QUIETpage 20).
When reviewing a caller ID log entry, press repeatedly to view other dialing options (page 44).
/SPEAKER
Press to turn on the handset speakerphone, press again to resume normal handset use (page 23). MUTE
When the telephone is ringing, press to mute the ringer temporarily. 3
During a call, press to mute the microphone . DELETE
While predialing, press to delete digits.
While reviewing the redial list, directory, speed dial list or caller ID log, press to delete an individual entry.
When entering names or numbers, press to delete a digit or character.
When entering names or numbers, press and hold to erase all digits or characters. INT
Press to initiate an intercom conversation or transfer a call (page 30). Getting started Quick reference guide - handset
CID/VOLUME
Press to scroll down while in menus.
Press to decrease the listening volume when on a call, or to decrease the message playback volume.
Press to show the caller ID log when the handset is not in use (page 43).
While entering names or numbers in the directory, press to move the
CHARGE light
On when the handset is charging in the telephone base or charger.
DIR/VOLUME
Press to scroll up while in menus.
Press to increase the listening volume when on a call, or increase the message playback volume.
Press to show directory entries when the handset is not in use (page 37).
While entering names or numbers in the directory, press to move the cursor to the right. 4 Getting started Quick reference guide - handset Play messages ECO MAIN MENU Play messages (page 65) Answering sys (page 53) Directory (page 33) Caller ID log (page 41) Call block (page 48) Ringers (page 15) Set date/time (page 18) Settings (page 15) Using menus
Press MENU/SELECT to enter the main menu.
Press
Press MENU/SELECT to select or save the indicated item.
Press DIR to scroll through menu items. OFF/CANCEL to cancel an operation, back up to the CID or previous menu or exit the menu display. 5 Getting started Quick reference guide - telephone base IN USE light
On when the handset is in use, or when the answering system is answering an incoming call.
Flashes when another telephone is in use on the same line. REPEAT
Press to repeat a message.
Press twice to play the previous message. DELETE
Press to delete the message currently playing.
Press twice to delete all old messages when the telephone is not in use. SKIP
Press to skip a message. PLAY/STOP
Press to start or stop message playback. 6
During call screening, press to temporarily turn the call screening
Message window
Displays the number of messages or other answering system information. ANS ON
Press to turn the built-in answering
page 55). FIND HS
Press to page all handsets (page 29).
/ VOL VOL
When the telephone is idle, press to adjust the telephone base ringer volume.
During call screening or message playback, press to adjust the listening volume. Getting started Telephone base and charger installation Install the telephone base and charger, as shown below. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your
caused by DSL interference. Please contact your DSL service provider for
The telephone base is ready for tabletop use. If you want to mount your telephone on a wall, see Wall-mount installation on page 11 for details. Plug the large end of the base power adapter into an electrical outlet not controlled by a wall switch. Plug one end of the telephone line cord into a telephone wall jack. Route the cords through the slots. Plug the small end of the base power adapter into the power jack on the bottom of the telephone base. Plug the large end of the chargers power adapter into an electrical outlet not controlled by a wall switch. Ensure the small end of the chargers power adapter is plugged into the power jack on the bottom of the charger.
included) is required if you have DSL high-
speed Internet service. Raise the antenna. Plug the other end of the telephone line cord into the telephone line jack on the bottom of the telephone base. IMPORTANT INFORMATION Use only the power adapter(s) supplied with this product. To order a replacement power adapter, visit our website at https://telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. 7 Getting started Battery installation and charging Battery installation Install the battery, as shown below. 1. Plug the battery connector securely into the socket inside the handset battery compartment. 2. Insert the supplied battery with the label THIS SIDE UP facing up, as indicated. THIS SIDE UP 5 3 5 1 R C
. S e P S IL E I R E E E
. S T U A H E L S R E
) H M i-
N h A T T L hin R A E C n c R R E e P U u U T B E T :
N m 0 V T C E riq R b a O 0 3 s :
E C M N U S V E 2.4 pile 2 (
-
c 4 3 S TI 2 6 P R E R a / F O N N I C hin R E R V U N C e in I S lo B A 2 T
/
B T G k /
B 2/
c a O N I N 4 3 2 P y r 6 1 N O R A D W A d a P E M N D I S S I H T e tt a T B B C P /
U E 3. until it clicks into place. 5 3 5 1 R S. e C S PIL RIE E S. T U A E H S L
) H M h Ni-
E T T A hin E C n c R R E E R L E B T :
N e U P u A m U T R E V T E C P / C riq R b a O 0 0 E M C N U V 4 s :
E S R P E R TIS O N R a / F CIN hin E R 2 (2.4 c-pile 4 3 3 2 T c a 8 k / Blo HIS SID T S IN e in C E P A O N O D A W V U
/ A 2/B T B NIN G 4 3 R y P r 3 8 1 T atte B B E U d a M N 4. Charge the handset by placing it face up in the telephone base or charger. The CHARGE light is on when charging. 8 Getting started Battery installation and charging
a power outage, the handset will prompt you to set the date and time (see page 18). To skip setting the date and time, press OFF/CANCEL. Date: MM/DD/YY ECO
handset will prompt if you want to set up the answering system. Press MENU/SELECT to start the answering system setup via voice guide. For more details, see Voice guide OFF/CANCEL on on page 56. To skip the setup, press the handset. Voice guide to... ECO set up Ans sys?
ECO 5 3 5 1 R S. e C S PIL RIE E S. T U A E H S L
) H M h Ni-
E T T A hin E C n c R R E E R L E B T :
N e U P u A m U T R E V T E C P / C riq R b a O 0 0 E M C N U V 4 s :
E S R P E R TIS O N R a / F CIN hin E R 2 (2.4 c-pile 4 3 3 2 T c a 8 k / Blo HIS SID T S IN e in C E P A O O N D A W V U
/ A 2/B T B NIN G 4 3 R y P r 3 8 1 T atte B B E U d a M N To replace the battery, press the tab and slide the battery compartment
battery and disconnect it from the handset. Follow the instructions to install and charge the new battery. IMPORTANT INFORMATION
Use only the supplied rechargeable battery or replacement battery
(model BT162342/BT262342). To order, visit our website at https://telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. If you do not use the handset for a long time, disconnect and remove the battery to prevent possible leakage.
9 Getting started Battery installation and charging Battery charging Once you have installed the battery, the screen indicates the battery status
(see the following table). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully
on page 98 for battery operating times. If the screen is blank, you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time. The screen shows Low battery until you have charged the battery without interruption for at least 30 minutes. The following table summarizes the battery charge indicators and actions to take. Battery indicators The screen is blank or shows Put in charger. The screen shows Low battery and
The screen shows HANDSET X and the battery icon shows
. Battery status Battery has no or very little charge. The handset cannot be used. Battery has enough charge to be used for a short time. Battery is charged. Action Charge without interruption
(at least 30 minutes). Charge without interruption
(at least 30 minutes). To keep the battery charged, place it in the telephone base or charger when not in use. NOTES:
If you are on a call in low battery mode, you hear four short beeps every 50 seconds. If no battery is installed in the handset when you place it in the telephone base or charger, the screen shows No battery. Follow the instructions in Battery installation on pages 8-10 to install the battery. 10 Getting started Wall-mount installation The telephone base comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall-mount bracket to connect with a standard dual-stud telephone wall-mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. Professional assistance may be required to install the mounting plate. Tabletop to wall-mount installation To change the telephone base from the tabletop installation to wall-mount
outlet and the telephone line cord from the telephone wall jack. 1. Plug the telephone line into the telephone base. If you are using a DSL
2. Position the telephone base, as shown below. Insert the extended tabs of the wall-mount bracket into the slots on the back of the telephone base
(see illustration 2). Push the telephone base down until it is securely in place. 1
included) is required if you have DSL high-
speed Internet service. 2 Wall-mount bracket 11 Getting started Wall-mount installation 3. 4. Align the holes on the wall-mount bracket with the standard wall plate and slide the wall-mount bracket down until it locks securely. Plug the power cord into the telephone base, and then plug the power adapter into a power outlet not controlled by a wall switch. Bundle the telephone line cord and power adapter cord neatly with twist ties. B A 3 4 12 Getting started Wall-mount installation Wall-mount to tabletop installation To change the telephone base from wall-mount installation to tabletop installation, follow the steps mentioned below. 1. If the telephone line cord and power adapter cord are bundled, untie
2. Push the telephone base up to detach it from the wall-mount bracket.
power adapter from the power outlet. 3. Push the wall-mount bracket up to remove it from the wall. 4. Refer to Telephone base and charger installation on page 7 to install the telephone base. 13 Telephone settings Menu overview Use the menu to change the telephone settings. 1. Press MENU/SELECT in idle mode (when handset is not in use) to enter the main menu. 2. Press 3. Press MENU/SELECT to select or save the indicated item. DIR to scroll through menu items. CID or
-OR-
Press menu or exit the menu display. Press and hold operation and return to idle mode. OFF/CANCEL to cancel an operation, back up to the previous OFF/CANCEL to cancel an 14 14 Telephone settings Handset settings Ringer volume You can set the handset ringer volume level (1-6), or turn
handset screen. 1. Press MENU/SELECT when the handset is idle. 2. Press DIR to scroll to Ringers, then press appears on the CID or MENU/SELECT. 3. Press MENU/SELECT again to select Ringer volume. 4. Press 5. Press MENU/SELECT to save your preference. DIR to sample each volume level. CID or Ringer volume ECO Volume:
ECO NOTES:
information on the base ringer volume, see Telephone base ringer volume on page 21.
The handset ringer volume also determines the ringer volume of intercom calls.
feature (see Find handset on page 29).
While the telephone is ringing, press OFF/CANCEL or MUTE to silence the ringer temporarily on that handset only (see Temporary ringer silencing on page 22). Ringer tone You can choose one of 10 ringer tones for the handset. 1. Press MENU/SELECT when the handset is idle. 2. Press DIR to scroll to Ringers, then press DIR to scroll to Ringer tone, then press 3. Press CID or MENU/SELECT. CID or MENU/SELECT. CID or 4. Press 5. Press MENU/SELECT to save your preference. DIR to sample each tone. Ringer tone ECO Tone: 1 ECO NOTE: 15 Telephone settings Handset settings LCD language You can select the language used for all screen displays. 1. Press MENU/SELECT when the handset is idle. 2. Press DIR to scroll to Settings, then press CID or MENU/SELECT. 3. Press MENU/SELECT again to select LCD language. DIR to select English, Franais or 4. Press CID or Espaol. LCD language ECO English ECO 5. Press MENU/SELECT to save your preference. NOTE: If you accidentally change the LCD language to French or Spanish, you can reset it back to English without going through the French or Spanish menus. Press MENU/SELECT in idle mode, then enter 364 Set speed dial voicemail number
telephone service provider, you can save the voicemail 1 on each handset for easy access. When number to you want to retrieve voicemail messages, press and hold 1. Contact your telephone service provider for more information and assistance about your voicemail service. To set your voicemail number:
1. Press MENU/SELECT when the handset is idle. 2. Press DIR to scroll to Settings, then press CID or MENU/SELECT. CID or Voicemail #
ECO Voicemail #
_ ECO DIR to scroll to Voicemail #, then press MENU/SELECT. 3. Press 4. Use the dialing keys to enter the voicemail number (up to 30 digits). 5. Press MENU/SELECT
-OR-
1. Press and hold 2. Use the dialing keys to enter the voicemail number (up to 30 digits). 3. Press MENU/SELECT to save. The handset dials the saved voicemail number. 1 in idle mode. 16 Telephone settings Handset settings Clear voicemail indication Use this feature when the telephone indicates there is a new voicemail message but there is none. This may occur, for example, when you have
the displayed New voicemail message and icon; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.
1. Press MENU/SELECT when the handset is idle. 2. Press DIR to scroll to Settings, then press Clr voicemail ECO CID or MENU/SELECT. CID or 3. Press 4. Press MENU/SELECT DIR to scroll to Clr voicemail. NOTE: For more information about using your voicemail service, contact your telephone service provider for assistance. Key tone The handset is programmed to beep with each key press. You can turn the
1. Press MENU/SELECT when the handset is idle. 2. Press DIR to scroll to Settings, then press Key tone 3. Press CID or MENU/SELECT. CID or MENU/SELECT. CID or DIR to scroll to Key tone, then press 4. Press 5. Press MENU/SELECT to save your preference. DIR to select On or . ECO Off ECO 17 Telephone settings Handset settings Set date/time The answering system announces the day of the week and time of each message received prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call (see About caller ID on page 41). However, the year must be set so that the day of the week can be calculated from the caller ID information. Follow the steps, as mentioned below, to set the month, date, year and time. 1. Press MENU/SELECT when the handset is idle. 2. Press DIR to scroll to Set date/time, and CID or Set date/time then press MENU/SELECT. 3. Press CID or DIR to select the month, then press MENU/SELECT, or enter the 2-digit number (01-12) using the dialing keys (0-9). 4. Press CID or DIR to select the day, then press MENU/SELECT, or enter the 2-digit number (01-31) using the dialing keys (0-9). 5. Press CID or DIR to select the year, or enter the 2-digit number (00-99) using the dialing keys (0-9), then press MENU/SELECT. 6. Press CID or DIR to select the hour, then press MENU/SELECT, or enter the 2-digit number (00-23) using the dialing keys (0-9). ECO Date: MM/DD/YY ECO Time: HH:MM - -
ECO 7. Press CID or DIR to select the minute, then press MENU/SELECT, or enter the 2-digit number (00-59) using the dialing keys (0-9). 8. Press CID or DIR to choose AM or PM. Press MENU/SELECT to save. NOTE: If the date and time is not set when the message is recorded, the system announces Time and date not set before it plays the message. 18 Telephone settings Handset settings Home area code If you dial 7 digits to make a local call (no area code required), enter your area code into the telephone as home area code. When you receive a call from within your home area code, the caller ID log only displays the 7 digits of the telephone number. This feature makes it easy for you to make a call from the caller ID log. If you dial 10 digits to make a local call, do not use this home area code feature. If you do, you will not be able to place calls from your caller ID log because they have only 7 digits. 1. Press MENU/SELECT when the handset is idle. 2. Press DIR to scroll to Settings, then press Home area code ECO CID or MENU/SELECT. CID or 3. Press press MENU/SELECT. DIR to scroll to Home area code, then 4. Use the dialing keys to enter your 3-digit area code. Press DELETE to erase digits while editing. 5. Press MENU/SELECT to save the setting. Home area code _ _ _ ECO NOTE: If, in the future, your telephone service provider requires you to dial 10 digits to make a local call (area code + telephone number), you need to delete your home area code. While the home area code is displaying in Step 4, press and hold DELETE. The home area code is now restored to its default setting of _ _ _(empty). Press MENU/SELECT to save. Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. 1. Press MENU/SELECT when the handset is idle. 2. Press DIR to scroll to Settings, then press Dial mode DIR to scroll to Dial mode, then press ECO DIR to choose between Touch-tone Touch-tone 3. Press CID or MENU/SELECT. CID or MENU/SELECT. CID or and Pulse. 4. Press 5. Press MENU/SELECT to save the setting. ECO NOTE: If you have dial pulse (rotary) dialing service only, refer to Temporary tone dialing on page 27 to temporarily switch from pulse to touch-tone dialing during a call. 19 Telephone settings Handset settings QUIET mode When QUIET mode is turned on, the telephone silences all sounds during
and any sound-generating operations initiated by users, such as making calls using the speakerphone or setting ringer volume, will sound as normal.
QUIET mode, this feature activates immediately and the answering system turns on automatically. When QUIET mode is on, the answering system takes calls and records messages without broadcasting them. To turn QUIET mode on:
1. Press and hold QUIET in idle mode to enter the QUIET mode setting screen. The screen shows Quiet: _ _ hours [1-12]. 2. Use the dialing keys to enter the desired number of hours (1-12) you would like to turn on QUIET mode, then press MENU/SELECT. Your screen shows Quiet mode on.
While QUIET mode is on, press and hold QUIET
. The screen shows NOTES:
If you change the base ringer, handset ringer, ringer volume, or key tone when QUIET mode is
QUIET be activated again.
When QUIET mode is on, the handset does not ring when there is an incoming intercom call, but the handset which initiates the intercom call does have the calling tone as normal. 20 Telephone settings Telephone base ringer volume or VOL on the telephone base to When the telephone base is idle, press VOL set the ringer volume level (1-6), or turn the
you adjust the volume. The telephone base announces, when you set the volume to 0. NOTE: If a handset is on an outside call, the telephone base volume cannot be changed. 21 Telephone operation Making, answering and ending calls Making a call To make a call:
Press PHONE/FLASH or /SPEAKER, then enter the telephone number. The screen displays the elapsed time as you talk
(in hours, minutes and seconds). On-hook dialing (predialing):
1. Use the dialing keys to enter the telephone number
(up to 30 digits).
Press and hold REDIAL/PAUSE to insert a 3-second dialing pause (a P appears).
Press DELETE or
Press and hold DELETE or idle mode. OFF/CANCEL to erase digits. OFF/CANCEL to return to 2. Press PHONE/FLASH or /SPEAKER to call. Phone 0:01:30 888-722-7702 ECO 10:30PM 11/20 888-722-7702 ECO 10:30PM 11/20 NOTES:
Pressing
PHONE/FLASH to access services from your telephone service provider does not
When a handset is on a call and another handset attempts to access the directory or caller ID log, the screen of the other handset shows not available. Temporary ringer silencing To silence the ringer temporarily on that handset only:
OFF/CANCEL or
While the telephone is ringing, press MUTE. To silence the ringer temporarily on the telephone base:
While the telephone is ringing, press VOL on the telephone base. Ringer muted ECO
call rings normally at the preset volume. NOTE: there is an incoming call. 22 22 Telephone operation Making, answering and ending calls Answering a call Press any dialing key (0-9, or ) or
-OR-
Press /SPEAKER to answer using the speakerphone. PHONE/FLASH. Handset speakerphone During a call, press /SPEAKER to switch between speakerphone and normal handset use. NOTE: show Low battery. If you use the speakerphone at this time, the battery may become depleted. Charge the handset without interruption for at least 30 minutes (page 10). OFF/CANCEL. Ending a call Press
-OR-
Put the handset in the telephone base or charger to end the call. Speaker 0:01:30 ECO 10:30PM 11/20 23 Telephone operation Redial Each handset stores the 10 most recently called numbers in the redial list. View numbers in the redial list 1. Press REDIAL/PAUSE when the handset is idle. 2. Press DIR, CID or REDIAL/PAUSE repeatedly to scroll through the 10 most recently called numbers
(up to 30 digits each). The handset beeps twice at the beginning or end of the list. 3. Press OFF/CANCEL to exit the redial list. Call a number from the redial list 1. Press REDIAL/PAUSE when the handset is idle. 2. Press CID or REDIAL/PAUSE repeatedly to scroll through the 10 most recently called numbers
(up to 30 digits each). The handset beeps twice at the beginning or end of the list. DIR, Redial 1/7 888-722-7702 ECO 3. When the number you want to call is displayed, press SPEAKER to dial. PHONE/FLASH or
-OR-
1. Press 2. Press REDIAL/PAUSE, then press PHONE/FLASH or SPEAKER. DIR, until the number you want to call is displayed. CID or REDIAL/PAUSE repeatedly 3. Press MENU/SELECT. The handset dials the desired number. 24 Telephone operation Redial Copy a number from the redial list to the directory 1. Press REDIAL/PAUSE when the handset is idle. 2. Press DIR to scroll to the number you want to CID or save into the directory. Press MENU/SELECT twice. The screen shows Enter number. Edit the number, if necessary.
Press DIR CID or or right. Enter number 888-722-7702_ ECO
Press and hold REDIAL/PAUSE to enter a 3-second dialing pause (a P appears).
Press DELETE to erase a digit.
Press and hold DELETE to erase all digits. 3. Press MENU/SELECT again to save the number and move to enter a name. The screen shows Enter name.
Use the dialing keys (0-9) to edit the name.
Press 0 to add a space.
Press DELETE to erase a character.
Press and hold DELETE to erase all characters. Enter name ECO 4. Press MENU/SELECT to store your new directory entry. You hear a
Delete a number in the redial list While reviewing a number in the redial list, press DELETE to delete the displayed number from the redial list. 25 Telephone operation Options while on calls Volume control While on a call, press DIR/VOLUME to increase or CID/VOLUME to decrease the listening volume. When the volume reaches the minimum or maximum setting, you hear two beeps. NOTE: The handset volume setting and speakerphone volume setting are independent. Mute
hear the caller, but the caller cannot hear you. To turn mute on:
Press MUTE. When mute is on, the handset screen shows ECO Muted 888-722-7702 Muted 10:30PM 11/20
Press MUTE and then resume speaking. When mute is
Microphone on appears temporarily on the handset screen.
-OR-
Flash/call waiting If you subscribe to call waiting service provided by your telephone service provider, and someone calls while you are already on a call, you hear two beeps.
Press PHONE/FLASH to put your current call on hold and take the new call.
Press PHONE/FLASH anytime to switch back and forth between calls. NOTE: For more information on caller ID with call waiting, refer to About caller ID on page 41. 26 Telephone operation Options while on calls Temporary tone dialing If you have dial-pulse (rotary) dialing service only, you can temporarily switch from pulse-tone dialing to touch-tone dialing during a call. 1. During a call, press TONE 2. Use the dialing keys to enter the desired number. The
. telephone sends touch-tone signals. 3. The telephone automatically returns to pulse dial
Chain dialing While on a call, you can initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list. Doing this can be useful if you need to access numbers other than telephone numbers (such as account numbers or access codes). To access the directory while on a call:
1. Press MENU/SELECT. 2. Press MENU/SELECT again to choose Directory. 3. Press DIR to scroll or use the dialing keys (0-9) Phone 0:01:30 888-722-7702 10:30PM 11/20 CID or ECO
Search by name on page 38). 4. Press MENU/SELECT. The telephone automatically dials the displayed number. To access the caller ID log while on a call:
1. Press MENU/SELECT. 2. Press DIR to scroll to Caller ID log, then press 3. Press DIR to scroll to the desired entry. Press
(pound key) to view other dialing options, if necessary. See View dialing options on page 43 for more details. 4. Press MENU/SELECT. The telephone automatically dials the displayed number. CID or MENU/SELECT. CID or Directory ECO Charlie Johnson 888-883-2445 ECO ROBERT BROWN 800-360-4121 ECO 10:30PM 11/20 27 Telephone operation Options while on calls To access the redial list while on a call:
1. Press REDIAL/PAUSE. The screen shows the number most recently called. To view up to 10 recently called numbers, press repeatedly to scroll to the desired number. CID or REDIAL/PAUSE DIR, Redial 6/10 888-722-7702 ECO 2. Press MENU/SELECT. The telephone dials the displayed number. NOTES:
While on a call, you cannot edit a directory entry or redial entry, or copy a caller ID entry into the directory. If the directory, caller ID log or answering system is being used and you attempt to access one of them, the screen shows Not available.
Press OFF/CANCEL to exit directory, caller ID log or redial list and return to the call without dialing the displayed number. Join a call in progress If a handset is already on a call and you would like to join the call:
PHONE/FLASH or /SPEAKER on another system handset. Press To end the call:
Press The call does not end until all handsets hang up. OFF/CANCEL or place the handset in the telephone base or charger. NOTES:
If you have registered a cordless headset or cordless speakerphone to the telephone base, you can also join a call in progress using the registered device. Refer to the users manuals of your cordless headset or speakerphone for more information.
You can use a maximum of four devices at the same time on an outside call. If you have
Unable to call. 28 Telephone operation Find handset
misplaced handsets. To start the paging tone:
Press FIND HS on the telephone base to start the paging tone on all handsets for 60 seconds. To stop the paging tone:
Press PHONE/FLASH, /SPEAKER, OFF/CANCEL or any dialing key (0-9, or ) on the handset(s).
-OR-
Press FIND HS on the telephone base.
-OR-
Place the handset in the telephone base or charger. NOTES:
If you press MUTE on a handset, the ringer of that handset is silenced but the paging tone continues on the other handsets. If a handset is accessing the answering system, on a call (intercom call or outside call), or out of range, that handset does not beep when paged.
answering system is being accessed remotely. 29 Telephone operation Intercom Make and answer an intercom call Use the intercom feature for conversations between two handsets, or a handset and a cordless headset/speakerphone (sold separately). You can buy additional expansion handsets (AT&T model EL50019), cordless headsets and speakerphones (AT&T model TL80133) for this telephone base to expand your
1. Press INT on your handset in idle mode.
If you have two handsets and no other registered devices, your originating handset screen shows Calling HS X. The other handset rings and its screen shows HS X is calling. If you have more than two handsets and/or cordless headset(s)/speakerphone(s), your originating handset screen shows Intercom to:. Use the dialing keys to select the destination device (1-5; depends on your registration sequence). The originating handset screen shows Calling HS X (X represents the device number). The destination device rings. If it is a handset, its screen shows HS X is calling. 2. To answer the intercom call, press any dialing key
(0-9, or ), PHONE/FLASH, /SPEAKER or INT on the other handset. Both handset screens now show Intercom. Intercom to:
ECO 10:30PM 11/20 Calling HS X ECO 10:30PM 11/20 Intercom ECO 10:30PM 11/20 3. To end an intercom call, press the telephone base or charger. OFF/CANCEL or place the handset back in NOTES:
Before the intercom call is answered, you can cancel it by pressing OFF/CANCEL or INT on
your originating handset. If the other handset is not answered within 100 seconds, or if the handset is in use, on a call, or out of range, your originating handset shows Unable to call. If you have four handsets, of which two handsets are on an intercom call, the other two handsets can be used on an outside call (see Join a call in progress on page 28) or a separate intercom call.
You can only use one pair of devices at a time to make intercom calls.
For cordless headsets and speakerphones, refer to the corresponding users manual on how to answer and end an intercom call. 30 Telephone operation Intercom Answer an incoming call during an intercom call If you receive an incoming outside call during an intercom call, there is an alert tone. To answer the incoming outside call:
Press To end the intercom call without answering the incoming outside call:
Press PHONE/FLASH. The intercom call ends automatically. OFF/CANCEL. The intercom call ends and the handsets ring for the incoming call. To let the answering system answer the incoming outside call:
Continue with the intercom call. If the answering system is on, it answers
31 Telephone operation Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. 1. During a call, press INT.
If you have two handsets and no other registered devices, the outside call is put on hold and your originating handset screen shows Calling HS X. The other handset rings and its screen shows HS X is calling. If you have more than two handsets and/or cordless headset(s)/speakerphone(s), your originating handset screen shows Intercom to:. Use the dialing keys to select the destination device (1-5; depends on your registration sequence). The originating handset screen shows Calling HS X (X represents the device number). The destination device rings. If it is a handset, its screen shows HS X is calling. 2. To answer the intercom call on the other handset, PHONE/FLASH, press any dialing key (0-9, or ),
/SPEAKER or INT. The outside call is still on hold and both handset screens now show Intercom. You can now have a private conversation between system handsets. Phone 0:01:30 ECO 10:30PM 11/20 Intercom to:
ECO 10:30PM 11/20 Calling HS X ECO 10:30PM 11/20 Intercom ECO 10:30PM 11/20 NOTES:
To cancel the intercom call and return to the external call before the intercom call is OFF/CANCEL or INT or on your originating handset. answered, press If the called party does not answer within 100 seconds, or if the device is in use, on a call, or out of range, the calling handset shows Unable to call on its screen and automatically returns to the outside call.
3. From the intercom call, you have the following options:
You can let the other device join you on the outside call in a three-way conversation. Press and hold INT on the originating handset.
You can transfer the call. Press OFF/CANCEL, or place your handset back in the telephone base or charger. The other handset automatically connects to the outside call.
You can switch between the outside call (Outside call appears on the screen) and the intercom call (Intercom appears on the screen). Press INT on the originating handset to switch.
The called party can end the intercom call by OFF/CANCEL or placing the other handset back in the telephone base or charger. The outside call continues with the originating handset. 32 Directory Directory overview Shared directory The directory is stored in the telephone base, and is shared by all handsets. Changes made to the directory on any one handset apply to all. Charlie Johnson 888-883-2445 ECO NOTE: Only one handset can review the directory at one time. If another handset attempts to enter the directory, the screen shows Not available. Directory memory capacity The directory can store up to 50 entries, with a maximum of 15 alphanumeric characters (including spaces) for the names and 30 digits for the telephone numbers. If there are already 50 entries, you cannot store a new number until you delete one. If the directory is empty, when you access it, the screen shows List empty. Exiting the directory Press or exit the menu display. Press and hold idle mode. OFF/CANCEL to cancel an operation, back up to the previous menu, OFF/CANCEL to return to 33 33 Directory Create directory entries DIR to scroll to Directory, then press MENU/SELECT. Create a new directory entry 1. Press MENU/SELECT in idle mode. 2. Press 3. Press MENU/SELECT again to choose Add new entry. 4. When the screen shows Enter number, use the dialing CID or keys to enter a number (up to 30 digits).
Press CID or DIR or right. Enter number 888-722-7702_ ECO
Press and hold REDIAL/PAUSE to enter a 3-second dialing pause (a P appears).
Press DELETE to erase a digit.
Press and hold DELETE to erase all digits.
-OR-
Copy a number from the redial list by pressing REDIAL/PAUSE and then CID or DIR, or pressing REDIAL/PAUSE repeatedly to locate the desired number. Press MENU/SELECT to copy the number. 5. Press MENU/SELECT to save the number in the display. 6. The screen shows Enter name. Use the dialing keys and refer to Character chart on page 34 to enter a name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key.
Press 0 to add a space.
Press DIR CID or or right. Enter name ECO Charlie Johnson_ ECO
Press DELETE to erase a character.
Press and hold DELETE to erase all characters. 34 Directory Create directory entries Character chart:
10
/
11
, Dialing key 1 2 3 4 5 6 7 8 9 0 1 1 a d g j m p t w space 2
. b e h k n q u x 0 8
#
Characters by number of key press 3 9
-
&
c f i l o r v y 5
(
B E H K N P U W 4 A D G J M s T z 6
) C F I L O Q V X 7
*
2 3 4 5 6 R 8 Y Z S 9 7 7. Press MENU/SELECT to store your new directory entry. You hear a
NOTE: The screen shows Number repeated if the number is already in the directory. You cannot save the same number more than once. 35 888-722-7702 ECO 10:30PM 11/20 Enter number 888-883-2445_ ECO Enter name ECO Charlie Johnson_ ECO Directory Create directory entries Add a predialed telephone number to the directory 1. While the handset is in idle mode, use the dialing keys to enter the telephone number (up to 30 digits).
Press and hold REDIAL/PAUSE to insert a 3-second dialing pause (a P appears).
Press DELETE to erase a digit.
Press and hold DELETE to erase all digits. 2. Press MENU/SELECT twice to move on to edit the name. Refer to Step 6 in Create a new directory entry on page 34. 3. Press MENU/SELECT to store your new directory entry.
36 Directory Review the directory Review directory entries 1. Press DIR when in idle mode. The screen shows the
List empty appears if there are no directory entries. 2. Press CID or DIR to browse through the directory or use the dialing keys to start a name search (page 38).
-OR-
1. Press MENU/SELECT when in idle mode. 2. Press DIR to scroll to Directory, then press CID or MENU/SELECT. CID or 3. Press DIR to scroll to Review, then press MENU/SELECT the directory. CID or 4. Press
DIR to browse through the directory. Entries appear Charlie Johnson 888-883-2445 ECO Christine Smith 888-722-7702 ECO NOTE:
37 Directory Review the directory Search by name 1. Press 2. When an entry appears, use the dialing keys (0-9) to DIR when the handset is in idle mode. start a name search (alphabetical search).
entry in the directory that begins with that letter. Press Charlie Johnson 888-883-2445 ECO CID or DIR to scroll through the entries beginning with that letter. 3. To see other names that start with the letters on the same dialing key, keep pressing the key until the desired letter is shown. The names appear in alphabetical order. For example, if you have the names Jennifer, Jessie, Kevin and Linda in your directory:
If you press 5 (JKL) once, J and then Jennifer displays. If you press 5 (JKL) once, J displays. Press If you press 5 (JKL) twice, K and then Kevin displays. If you press 5 (JKL) three times, L and then Linda displays. If you press 5 (JKL) four times, 5 displays. If you press 5 (JKLJ displays and then Jennifer displays again. CID. Jessie displays.
NOTE: If you press a dialing key (0-9) and no name starts with any letter on that key, the directory shows the entry that matches the next letter in the directory. 38 Directory Dial, delete and edit a directory entry You can dial, delete or edit a displayed directory entry. See Review directory entries on page 37 or Search by name on page 38 to show an entry from the directory. Robert Brown 888-360-4121 ECO Dial a directory number While reviewing a directory entry, press PHONE/FLASH or
/SPEAKER to dial the displayed telephone number from the directory. Delete a directory entry 1. While reviewing a directory entry, press DELETE. The screen shows Delete entry?. 2. Press MENU/SELECT to delete the displayed entry from the directory. The handset shows Deleting... and then
retrieve that entry. Delete all directory entries 1. Press MENU/SELECT when in idle mode. 2. Press DIR to scroll to Directory, then press DIR to scroll to Delete all, then press CID or MENU/SELECT. CID or MENU/SELECT. 3. Press Phone 0:01:30 888-360-4121 ECO 10:30PM 11/20 Delete entry?
ECO Delete all ECO 4. The handset shows Delete all?. Press MENU/SELECT
Deleting.... You hear a
Delete all?
ECO 39 Directory Dial, delete and edit a directory entry Edit a directory entry 1. While reviewing a directory entry, press MENU/SELECT. The screen shows Enter number with the current number of the entry. 2. Use the dialing keys to edit the number (up to 30 digits).
Press CID or DIR or right.
Press and hold REDIAL/PAUSE to enter a 3-second dialing pause (a P appears). Enter number 360-4121_ ECO
Press DELETE to erase a digit.
Press and hold DELETE to erase all digits.
-OR-
Copy a number from the redial list by pressing REDIAL/PAUSE and then CID or DIR, or pressing REDIAL/PAUSE repeatedly to locate the desired number. Press MENU/SELECT to copy the number. 3. Press MENU/SELECT to save the number. The screen shows Enter name
4. Edit the characters.
Press 0 to add a space.
Press CID or or right. DIR Enter name ECO
Press DELETE to erase a character.
Press and hold DELETE to erase all characters. 5. Press MENU/SELECT to save. The handset shows the updated entry. 40 Caller ID About caller ID
providers. Caller ID allows you to see the name, number, date and time of calls.
Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call. It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if:
You have both caller ID and call waiting, but as separate services (you may need to combine these services). Christine Smith 888-883-2445
You have only caller ID, or only call waiting service.
You dont subscribe to caller ID or call waiting services. There may be fees for caller ID services. In addition, services may not be available in all areas. This product can provide information only if both you and
telephone service providers use compatible equipment. The time and date are sent by the telephone service provider along with the call information. The caller ID information may not be available for every incoming call. The callers may intentionally block their names and/or telephone numbers. ECO 10:30PM 11/20 NOTE: You can use this product with regular caller ID service, or you can use this products other features without subscribing to either caller ID or combined caller ID with call waiting service. About home area code See Home area code on page 19 to determine if you should enter your area code. Entering the area code changes how numbers are displayed in the caller ID log and how to return a call from the caller ID log (see View dialing options on page 44). 41 41 Caller ID Caller ID log How caller ID log works The telephone stores caller ID information about the last 30 incoming calls in the telephone base. Each entry may have up to 24 digits for the telephone number and 15 characters for the name. Entries are stored in reverse chronological order. The telephone deletes the oldest entry when the log is full to make room for new calls. This information is common to all handsets,
answer a call before the information appears on the screen, it does not show in the caller ID log. NOTE: The caller ID information might not be available for every incoming call. The callers might intentionally block their names and/or telephone numbers (see Reasons for missing caller ID information on page 47). Memory match If the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is what you entered into your directory. Chris 888-883-2445 ECO 10:30PM 11/20 NOTE: The number shown by your caller ID is in the format sent by the telephone service provider. The telephone service provider usually delivers 10-digit telephone numbers (area code plus telephone number). If the telephone number of the caller does not match a number in your directory, the name appears as it is delivered by the telephone service provider. For example, if the telephone service provider includes the area code but the number in your directory does not, the name appears as delivered by the telephone service provider. 42 Caller ID Caller ID operation 16 missed calls Missed (new) calls indicator When you have calls that have not been reviewed, all handset screens show XX missed calls when in idle mode. All entries that have not been reviewed are counted as missed (new) calls. Each time you review a caller ID log entry marked as NEW, the number of missed calls decreases by one. If you do not want to review the missed (new) calls one by one, but you still want to keep them in the caller ID log, you OFF/CANCEL for four seconds when can press and hold the handset is idle. All the entries in the caller ID log will be considered old (reviewed), and the missed call(s) message goes away. ECO ECO 10:30PM 11/20 HANDSET 1 10:30PM 11/20 Review the caller ID log
callers name and number into your directory. 1. When a handset is in idle mode, press CID to view the caller ID log in reverse chronological order starting with the most recent call.
-OR-
You can also review the caller ID log by pressing MENU/SELECT in idle mode, then press MENU/SELECT twice to select Review. DIR to scroll to Caller ID log. Press CID or 2. Press CID or DIR to scroll through the list. The handset beeps twice when you reach the beginning or end of the caller ID log. 3. Press OFF/CANCEL to exit the caller ID log. NOTES:
If the telephone number has more than 15 digits, only the last 15 digits appear in the caller ID log.
Only one handset can review the caller ID log at a time. If another handset attempts to enter the caller ID log, it shows Not available. 43 Caller ID Caller ID operation View dialing options Although the caller ID log entries received typically have 10 digits (the area code plus the 7-digit number), in some areas, you may need to dial only the seven digits, 1 plus the seven digits, or 1 plus area code plus the seven digits. You can follow the steps, as mentioned below, to change the number of digits that you dial in the caller ID log. 1. When a handset is in idle mode, press CID to view the caller ID log in reverse chronological order starting with the most recent call. Press 883-2445 1-883-2445 888-883-2445 1-888-883-2445 2. Before dialing or saving the telephone number in the directory, press
(pound key) repeatedly to
distance numbers.
-OR-
Press 1 repeatedly if you need to add or remove 1 in front of the telephone number. 883-2445 1-883-2445 888-883-2445 1-888-883-2445 Press 1 3. When the number is in the correct format for dialing, press PHONE/FLASH or /SPEAKER to call the number. To save the number to the directory, see Save a caller ID log entry to the directory on page 46. NOTE: If you do not need to dial the area code for local calls, make sure to program your home area code (see Home area code on page 19). 44 Caller ID Caller ID operation Dial a caller ID log entry 1. While reviewing the caller ID log entry, press through the caller ID log. CID or DIR to browse 2. Press PHONE/FLASH or /SPEAKER to dial the displayed entry. Delete caller ID log entries To delete a caller ID log entry:
1. While reviewing the caller ID log, press the caller ID log. CID or DIR to browse through 2. Press DELETE to delete the displayed entry from the caller ID log. The screen shows Deleting... cannot retrieve that entry. Caller ID log ECO Delete all ECO Delete all?
ECO DIR to scroll to Caller ID log, then press To delete all caller ID log entries:
1. Press MENU/SELECT in idle mode. 2. Press CID or MENU/SELECT. CID or 3. Press MENU/SELECT. The screen shows Delete all?. DIR to scroll to Delete all, then press 4. Press MENU/SELECT to delete all entries from the caller ID log. The screen shows Deleting... tone. Once deleted, you cannot retrieve those entries. 45 Caller ID Caller ID operation Save a caller ID log entry to the directory 1. While reviewing the caller ID log, press the caller ID log. CID or DIR to browse through 2. When the desired entry displays, press MENU/SELECT. 3. Press MENU/SELECT again to choose To Directory. 4. When the screen shows Enter number, use the dialing keys to modify the telephone number (up to 30 digits). DIR
Press CID or or right. To Directory ECO
Press and hold REDIAL/PAUSE to enter a 3-second dialing pause
(a P appears).
Press DELETE to erase a digit.
Press and hold DELETE to erase all digits. 5. Press MENU/SELECT to save the number in the display. The screen shows Enter name. 6. Use the dialing keys and refer to Character chart on page 35 to modity the name (up to 15 characters).
Press 0 to add a space.
Press
Press DELETE to erase a character.
Press and hold DELETE to erase all characters. CID or DIR 7. Press MENU/SELECT NOTES:
The screen shows Number repeated if the number is already in the directory. You cannot save the same number more than once. If you try to save a caller ID log entry to the directory without a number, the handset sounds an error tone. If the telephone number has more than 15 digits, only the last 15 digits appear in the caller ID log. However, the telephone can still save all digits (up to 24 digits) of that telephone number from the caller ID log in the directory.
You might need to change how a caller ID number is saved in the directory if the entry does not appear in the correct format. Caller ID numbers might appear with an area code that is not necessary for local calls, or without a 1 that is necessary for long distance calls. For details, see View dialing options on page 44. 46 Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons:
Screen message PRIVATE NAME Reason The caller prefers not to show the name. PRIVATE NUMBER The caller prefers not to show the telephone number. PRIVATE CALLER UNKNOWN NAME UNKNOWN NUMBER UNKNOWN CALLER The caller prefers not to show the name and telephone number. Your telephone service provider cannot determine the callers name. Your telephone service provider cannot determine the callers telephone number. Your telephone service provider cannot determine the callers name and telephone number. Calls from other countries may also generate this message. 47 Call block About call block If you have subscribed to caller ID service, you can use the call block feature to reject certain calls automatically. The call block list stores up to 150 entries. The telephone system can reject calls automatically according to:
Numbers saved into the call block list Blocked call 888-772-7702 Incoming calls without numbers
This feature is only available on the cordless handset. Blocked calls are disconnected automatically. ECO NOTE: The blocked calls are displayed as Blocked call in the caller ID log. 48 48 Call block Call block Add a call block entry 1. Press MENU/SELECT when the handset is idle. 2. Press DIR to scroll to Call block, then press CID or MENU/SELECT. 3. Press MENU/SELECT again to choose Block list. 4. Press DIR to scroll to Add new entry, then CID or press MENU/SELECT. 5. When the screen displays Enter number, use the dialing keys to enter a number (up to 30 digits).
Press DIR CID or or right.
Press and hold REDIAL/PAUSE to enter a 3-second dialing pause (a P appears).
Press DELETE to erase a digit.
Press and hold DELETE to erase all digits.
-OR-
Copy a number from the redial list by pressing REDIAL/PAUSE. Then, press REDIAL/PAUSE Press MENU/SELECT to copy the number. DIR or CID or Call block ECO Block list ECO Add new entry ECO Enter number 888-883-2445_ ECO 6. Press MENU/SELECT to move on to the name. 7. When the screen displays Enter name, use the dialing keys to enter a name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. Press a key repeatedly until the
word is capitalized.
Press DIR CID or Enter name ECO or right.
Press 0 to add a space.
Press DELETE to erase a character.
Press and hold DELETE to erase all characters. 8. Press MENU/SELECT to store your call block entry. TV Salesman_ ECO NOTE: The handset shows Number repeated if the number is already in the call block list. You cannot save the same number twice. 49 Call block Call block Review call block list 1. Press MENU/SELECT when the handset is idle. 2. Press DIR to scroll to Call block, and then CID or press MENU/SELECT. 3. Press MENU/SELECT again to choose Block list. 4. Press MENU/SELECT again to choose Review. 5. Press DIR to browse through the call CID or block entries. Review ECO Salesman 888-883-2445 ECO NOTE: List empty appears if there are no call block entries. Save a caller ID log entry to call block list 1. Search for the desired caller ID log entry (see Review the caller ID log on page 43). 2. When the desired entry displays, press MENU/SELECT. 3. Press 4. The handset displays Enter number. Use the dialing keys to edit the DIR to scroll to To Call block, then press MENU/SELECT. CID or number, when necessary.
Press
Press and hold REDIAL/PAUSE to enter a 3-second dialing pause DIR CID or
(a P appears).
Press DELETE to erase a digit.
Press and hold DELETE to erase all digits. 5. Press MENU/SELECT to move to the name. The screen displays Enter name. 6. Use the dialing keys to add or edit the name. DIR CID or
Press
Press 0 to add a space.
Press DELETE to erase a character.
Press and hold DELETE to erase all characters. 7. Press MENU/SELECT when done. 50 Call block Call block Edit a call block entry 1. Search for the desired entry in the call block list (see Review call block list on page 50). 2. When the desired entry displays, press MENU/SELECT. The screen displays Enter number along with the phone number to be edited. If you only want to edit the name, skip to Step 4. 3. Use the dialing keys to edit the number.
Press CID or DIR or right.
Press and hold REDIAL/PAUSE to enter a 3-second dialing pause (a P appears). Salesman 888-883-2445 ECO Enter number 888-883-2445_ ECO
Press DELETE to erase a digit.
Press and hold DELETE to erase all digits.
-OR-
Copy a number from the redial list by pressing REDIAL/PAUSE and then CID or DIR, or pressing REDIAL/PAUSE repeatedly to locate the desired number. Press MENU/SELECT to copy the number. 4. Press MENU/SELECT to move on to the name. The screen displays Enter name along with the name to be edited. 5. Use the dialing keys to edit the name.
Press CID or DIR or right. TV Salesman_ ECO
Press 0 to add a space.
Press DELETE to erase a character.
Press and hold DELETE to erase all characters. 6. Press MENU/SELECT to save the entry. 51 Call block Call block Delete a call block entry 1. Search for the desired entry in the call block list (see Review call block list on page 50). 2. When the desired entry displays, press DELETE on the handset and the screen shows the next entry. You cannot retrieve a deleted entry. NOTE:List empty. Block calls without number You can use this feature to reject all incoming calls which are out of area or with numbers set to Private. 1. Press MENU/SELECT when the handset is idle. 2. Press DIR to scroll to Call block, then press CID or MENU/SELECT. CID or 3. Press press MENU/SELECT. DIR to scroll to Calls w/o num, then 4. Press CID or DIR to choose Unblock or Block, then press MENU/SELECT. Calls w/o num ECO Unblock ECO
ring for all incoming calls, so that there will be no ring for blocked calls. By
On. 1. Press MENU/SELECT when the handset is idle. 2. Press 7464 on the handset. 3. Press DIR to choose First ring: On to keep the CID or First ring: On ECO
4. Press MENU/SELECT NOTE: system and voicemail answer the incoming calls. 52 Answering system Answering system settings Use the answering system menu in the handset to turn the answering
screening, number of rings, remote access code and the message alert tone. Announcement The announcement is the greeting callers hear when calls are answered by the answering system. The telephone has a default announcement, Hello. Please leave a message
You can use this announcement, or record your own announcement. You can record an announcement up to 90 seconds. The system does not record any announcement shorter than 2 seconds. To play the current announcement:
1. Press MENU/SELECT when the handset is idle. 2. Press DIR to scroll to Answering sys, CID or Answering sys ECO then press MENU/SELECT. 3. Press MENU/SELECT again to select Announcement. The system announces, To play, press 2. To record, press 7. 4. Press 2 to play the current announcement from the speakerphone.
Press DIR/VOLUME to increase or press CID/VOLUME to decrease the message playback volume. Announcement ECO Play Del Rec
[2] [3] [7]
ECO
Press /SPEAKER to switch between speakerphone and handset. 53 53 Answering system Answering system settings To record a new announcement:
1. Press MENU/SELECT when the handset is idle. DIR to scroll to Answering sys, then press MENU/SELECT. 2. Press 3. Press MENU/SELECT to select Announcement. The system announces, To CID or play, press 2. To record, press 7. 4. Press 7. The system announces done. 5. Face the handset and speak towards the microphone to record your announcement. 6. Press 5 back the recorded announcement. Recording... Stop
[5]
ECO NOTE: If the answering system memory is full, when you press 7 in Step 4, the answering system announces, You must delete some messages before you can record a new announcement. Refer to Message playback on page 65. To delete an announcement:
1. Press MENU/SELECT when the handset is idle. DIR to scroll to Answering sys, then press MENU/SELECT. 2. Press 3. Press MENU/SELECT to select Announcement. The system announces, To CID or play, press 2. To record, press 7. 4. Press 2 to play the current announcement from the speakerphone. 5. Press 3 during playback to delete your recorded announcement. The system announces, If your announcement is deleted, calls are answered with the default announcement, 54 Answering system Answering system settings
Unless you change it, the answering system is on and ready to record messages. If the answering system is on, the ANS ON icon displays on the handset screen and the ANS ON light on the telephone base is on. You can
not answer calls and record incoming messages. Using the handset:
1. Press MENU/SELECT when the handset is idle. 2. Press DIR to scroll to Answering sys, CID or Answer on/off ECO then press MENU/SELECT. 3. Press CID or DIR to scroll to , then press MENU/SELECT. 4. Press CID or DIR to select between On and , then press MENU/SELECT to save the setting. On ECO Using the telephone base:
Press ANS ON to turn the answering system
it announces, If the
NOTES:
and announces to the caller, For more information about remote access, see Remote access code on page 59.
but you can only use the handset to change the other answering system settings.
base is playing messages. 55 Answering system Answering system settings Voice guide This feature is an alternative way for you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings, and set the message alert tone. This feature is only available on the cordless handset. 1. Press MENU/SELECT when the handset is idle. 2. Press DIR to scroll to Answering sys, then CID or Voice guide press MENU/SELECT. 3. Press CID or DIR to scroll to Voice guide, then press MENU/SELECT. You hear a voice prompt,
ECO Setting Ans sys 4. Set up your answering system by inputting designated numbers, as instructed in the voice guide. ECO NOTES:
You can press
OFF/CANCEL to quit the voice guide at any time. time setting is done or skipped, the handset prompts if you want to set up the answering system via voice guide. Press MENU/SELECT to start the setup. 56 Answering system Answering system settings Call screening You can choose whether or not incoming messages are played through the speaker on the telephone base while they are being recorded. However,
played through the handset. To change the settings:
1. Press MENU/SELECT when the handset is idle. 2. Press DIR to scroll to Answering sys, then CID or Call screening ECO press MENU/SELECT. 3. Press CID or DIR to scroll to Ans sys setup, then press MENU/SELECT. 4. Press MENU/SELECT again to select Call screening. DIR to choose On or . 5. Press 6. Press MENU/SELECT to save your setting. CID or On ECO NOTE: For more details about the features of call screening, see Call screening on page 63. 57 Answering system Answering system settings Number of rings
2, 3, 4, 5, or 6 rings. You can also select Toll saver, which is explained below. Unless you
three rings. To set the number of rings:
1. Press MENU/SELECT when the handset is idle. 2. Press DIR to scroll to Answering sys, CID or
# of rings then press MENU/SELECT. 3. Press CID or DIR to scroll to Ans sys setup, then press MENU/SELECT. 4. Press CID or DIR to scroll to # of rings, then press MENU/SELECT. 5. Press CID or DIR to scroll and choose among ECO 3 ECO 2, 3, 4, 5, 6 or Toll saver.
messages. This feature allows you to check for new messages and avoid paying long distance charges if you are calling from out of your local area. 6. Press MENU/SELECT to save your setting. NOTES:
Answering system and voicemail indicators on page 61.
answers the incoming calls. 58 Answering system Answering system settings Remote access code To access your answering system remotely from any touch-tone telephone, you need to enter a 2-digit number (00-99). Unless you change it, the remote access code is 19. To change the remote access code:
1. Press MENU/SELECT when the handset is idle. 2. Press DIR to scroll to Answering sys, CID or Remote code then press MENU/SELECT. 3. Press CID or DIR to scroll to Ans sys setup, then press MENU/SELECT. DIR to scroll to Remote code, then press Remote code 19 ECO ECO 4. Press CID or MENU/SELECT. CID or 5. Press DIR to select the remote access code, or use the dialing keys to enter the desired number (00-99). 6. Press MENU/SELECT to save your setting. NOTE: For more details about the remote access feature, refer to Remote access on pages 70-71. 59 Answering system Answering system settings Message alert tone When the message alert tone is on, and there is at least one new message, the telephone base beeps every 10 seconds. By default, the message alert tone is set to . To change the setting:
1. Press MENU/SELECT when the handset is idle. 2. Press DIR to scroll to Answering sys, CID or Msg alert tone then press MENU/SELECT. 3. Press CID or DIR to scroll to Ans sys setup, then press MENU/SELECT. 4. Press CID or DIR to scroll to Msg alert tone, then press MENU/SELECT. DIR to choose On or . 5. Press 6. Press MENU/SELECT to save your setting. CID or ECO Off ECO NOTES:
The message alert tone beeps only if all the following conditions are met:
The answering system is on. The message alert tone is on. There are new messages.
tone on page 64. 60 Answering system Answering system overview Answering system and voicemail indicators
your service providers voicemail (fees may apply). Your telephones built-in answering system messages and voicemail messages are separate.
If XX new messages displays on the handset and the message window on
built-in answering system. To listen to your message(s), press MENU/SELECT twice on the handset (page 65) or press PLAY/STOP on the telephone base (page 65). and New voicemail display on the handset, your telephone service If provider is indicating that it has new voicemail for you. To listen to your voicemail, dial an access number provided by your telephone service provider, followed by a security code or PIN. Some service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.
the answering system. To use the answering system rather than your voicemail service, contact your telephone service provider to deactivate the voicemail service. Using the answering system and voicemail together You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers, as described below. To learn how to program your voicemail settings, contact your telephone service provider. If you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message. If you have voicemail provided by your telephone service provider, we recommend setting your answering system to answer calls at least 2 rings earlier than your voicemail is set to answer. For example, if your voicemail
Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow 6 seconds per ring when determining the appropriate setting. 61 Answering system Answering system overview Message capacity The answering system can record up to 99 messages, depending on the length of each message. The maximum recording time (including message, announcement and memo) is 22 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.
Less
is announced before the message playback and Rec mem low appears on the handset screen. If the memory is full, the answering system announces, The number of messages and F and Rec mem full appears on the handset screen. You must delete some messages before recording new ones. Voice prompts The system provides voice prompts to guide you through the setup procedures on your handsets, message playback, remote access and recording outgoing announcements. The system also provide basic answering system setup via voice guide to record your own announcement, set the number of rings, and set the message alert tone. 62 Answering system Answering system overview Call screening Call screening at the base:
If the answering system and call screening are on, the announcement and the incoming message can be broadcast at the telephone base when a call arrives.
the handset (see Call screening on page 57 temporarily turn on the call screening by pressing PLAY/STOP
If call screening is on and you want to silence the telephone base while it is recording messages, press PLAY/STOP on the telephone base. The call screening will be on for the next incoming call. Call screening at the handset:
If the answering system is turned on, when there is an incoming call and it is answered by the answering system, the handset screen shows To screen call and press [SELECT], alternately. By pressing MENU/SELECT, you can screen the call at the handset. on the telephone base. The call screening or VOL 63 Answering system Answering system overview Call intercept While call screening, you can stop the recording and speak to the caller.
If the call is screened at the base, press on the handset to stop recording and speak to the caller. If the call is screened at the handset, press handset to stop recording and speak to the caller. You can press PHONE/FLASH on the PHONE/FLASH or /SPEAKER
/SPEAKER to switch between the speakerphone and the handset.
message alert tone If the message alert tone is turned on, the telephone base beeps every ten seconds when there are new messages. Pressing any telephone base key
(except FIND HS) temporarily silences the message alert tone. If you press DELETE alert tone, there is a voice prompt directing you to press DELETE again
press DELETE a second time if you wish to erase all old messages in your answering system. The message alert tone resumes when you receive another message.
64 Answering system Message playback You can listen to messages at the telephone base or on a cordless handset. When playback begins, the total number of messages is announced. Before
message, you hear, End of messages. If the date and time are not set, you hear, Time and date not set. before playback. If the recording time is less than three minutes, you hear,
before playback (see Message capacity on page 62). To listen to messages at the telephone base:
1. Press PLAY/STOP 2. The system announces the number of messages, then begins playback. on the telephone base to listen to the messages. The message sequence is shown on the message window. 3. Press PLAY/STOP to stop the playback. NOTE: If there are no messages in the answering system, the system announces, no message. when you attempt to listen to messages. To listen to messages at the handset:
1. Press MENU/SELECT when the handset is idle. 2. Press MENU/SELECT again to select Play messages. 3. The system announces the number of messages, then begins playback. The message sequence is shown on the handsets screen. 4. Press OFF/CANCEL to stop the playback. Play messages ECO 16 New 06 Old NOTE: If there are no messages in the answering system, the handset shows No message and announces, when you attempt to listen to messages. ECO Repeat Del Skip
[4] [3] [6]
ECO 10:30PM 10/16 MSG #
65 Answering system Message playback Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, or delete the message. When messages are playing on the telephone base:
Press VOL
Press
Press
Press
Press DELETE REPEAT to repeat the playing message. REPEAT twice to listen to the previous message. SKIP to skip to the next message. to delete the message. The telephone base announces, to adjust the message playback volume (1-8). or VOL Message deleted.
Press PLAY/STOP to stop the playback. When messages are playing on the handset:
Press DIR/VOLUME to increase or press message playback volume. CID/VOLUME to decrease the
Press /SPEAKER to switch between speakerphone and handset.
Press 4 to repeat the playing message.
Press 4 twice to listen to the previous message.
Press 6 to skip to the next message.
Press 3 to delete the message. The handset announces, Message deleted.
Press OFF/CANCEL to stop playback. 66 Answering system Message playback Delete all old messages Use this feature to delete all old messages. Once deleted, you cannot retrieve the deleted messages. New messages cannot be deleted until you have listened to them. To delete all old messages on the telephone base:
1. Press DELETE on the telephone base when the answering system is not in use. The system announces, To delete all old messages, press DELETE again. 2. Press DELETE again. The system announces, All old messages deleted. To delete all old messages on the handset:
1. Press MENU/SELECT when the handset is idle. 2. Press DIR to scroll to Answering sys, then CID or press MENU/SELECT. Delete all old ECO 3. Press 4. Press MENU/SELECT DIR to scroll to Delete all old. CID or Deleting... and then No old messages 67 Answering system Recording and playing memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. Play and delete them in the same way as incoming messages. Record a memo 1. Press MENU/SELECT when the handset is idle. 2. Press DIR to scroll to Answering sys, then CID or Recording... Stop
[5]
press MENU/SELECT. ECO 3. Press 4. Press MENU/SELECT. The system announces, Record DIR to scroll to Record memo. CID or
5. can record a memo up to 3 minutes. Memos shorter than 2 seconds are not recorded. 6. Press 5 to stop recording. The system announces Recorded. Play back memos Memos are stored as messages. See Message playback on pages 65-67 for instructions on playback and deletion. 68 Answering system Message window displays The message window on the telephone base displays the total number of messages. See the following table for other message window displays. 0 There are no messages in the answering system. 0
1-99
indicate that the date and time need to be set.
Total number of messages and memos.
Current message number during old message playback. 1-99
there are new messages that have not been reviewed.
Current message number during new message playback.
indicate that the date and time need to be set. 1-99 and F
(alternating) Memory is full. Messages must be deleted before new messages can be recorded.
--
0-6 1-8
The answering system is being programmed by a system handset.
The answering system is answering a call or recording a memo or announcement.
The answering system is being accessed remotely.
The directory or caller ID log is being accessed by a system handset. Telephone base ringer volume while adjusting. Speaker volume level of the telephone base while adjusting. 69 Answering system Remote access You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone. Remotely access the answering system 1. Dial your telephone number from any touch-tone telephone. 2. When the answering system answers, enter the 2-digit remote access code
(19, by default; refer to Remote access code on page 59). The answering system automatically announces the number of messages (new or old) if there are any. 3. If there are new messages, the answering system automatically begins to play all new messages only.
-OR-
If there are no new messages, the answering system automatically begins to play all old messages. 4. You can also enter the remote commands:
Press to listen to all messages. If there are new messages, the system plays only the new messages (in chronological order). If there are no new messages, the system plays all old messages
(in chronological order). Press to listen to new messages only. Press during message playback to delete the current message. Press to delete all old messages. Press 4 to repeat the playing message. Press 4 twice to listen to the previous message. Press to stop playback and recording. Press to listen to a list of remote commands. Press during playback to skip the current message and advance to the next message.
long beep. Press to end remote access (the call ends).
1 2 3 33 4 5 5 6 7 8 0 70 Answering system Remote access 5. Hang up to end the call. Cut out and carry the remote access wallet card at the back of this users manual for quick reference. NOTES:
If you do not enter a valid remote access code, the system answers the call automatically.
Once the messages have played, the telephone announces the help menu options. If you do not press any key with 20 seconds, the remote access call ends automatically.
Memory
Enter your remote access code to access the messages and announcements.
announces, 71 Appendix Adding and registering handsets/headsets/speakerphones
or speakerphones. You can purchase additional handsets AT&T EL50019, cordless headsets or speakerphones (sold separately) to expand your telephone system. Visit https://telephones.att.com/accessories for a list of compatible DECT 6.0 cordless headsets and speakerphones. Each new handset, headset or speakerphone must be registered to the telephone base before use. You must register each handset, headset or speakerphone separately. To register a cordless headset or speakerphone to this telephone system, please refer to the corresponding users manual for details. To register a cordless handset, see below. The handsets provided within your product box are already registered as HANDSET 1, and so forth. Additional handsets are assigned numbers in the sequential order they are registered (up to HANDSET 5). Register a handset to the telephone base 1. Before you begin registration, make sure the handset is out of the telephone base or charger and shows To register HS... and ...see manual, alternately. 2. Put the handset you wish to register on the telephone base cradle. 3. The IN USE light on the telephone
the handset shows Registering.... The handset shows Registered and you
IN USE
For registration, put the handset on the telephone base, not the handset charger. If the registration fails, the handset displays Reg. failed and then To register HS... and ...see manual, alternately. Try the registration again by removing the handset from the telephone base and then placing it back in. NOTES:
You cannot register a handset if any other system handset is in use.
You can only register one handset to the telephone base at a time. 72 72 Appendix Deregistering handsets If you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister all handsets that are registered to the telephone base, and then register each handset individually. To make deregistration easier, read all of the instructions on this page before you begin. Deregister all handsets from the telephone base In addition to the cordless handsets, this operation will also deregister all cordless headsets and speakerphones registered to your telephone base. 1. Press and hold FIND HS on the telephone base for about 10 seconds until the IN USE release FIND HS. 2. Immediately press FIND HS again while the IN USE IN USE 3. The deregistration takes about 10 seconds to complete. All handsets display To register HS... and ...see manual, alternately, if the deregistration was successful. To register the handset(s) to the telephone base again, follow the registration instructions on the previous page. NOTES:
If the deregistration fails, you may need to reset the system and try again. To reset, unplug the power from the telephone base and plug it back in.
You cannot deregister the handsets if any other system handset is in use.
Even if the battery is depleted, you can still deregister the handsets by following the steps
To register HS... and ...see manual, alternately. 73 Appendix Screen icons, indicator lights and alert tones Screen icons HANDSET 1 ECO NEW ANS ON 10:30PM 10/16 MSG #
(animated display) ANS ON ECO NEW 10/16MSG #
is low and needs charging. The battery icon animates when the battery is charging. The battery icon becomes solid when the battery is fully charged.
There are new voicemail received from the telephone service provider. The answering system is turned on. The ECO mode activates automatically to reduce power consumption when the handset is within range from the telephone base. The entry you are reviewing is new in the caller ID log. The message number currently playing and total number of new/old messages recorded. Handset indicator lights CHARGE light On when the handset is charging in the telephone base or charger. Extra large display Lighted big buttons
/SPEAKER light On when the speakerphone is in use. 74 Appendix Screen icons, indicator lights and alert tones Telephone base indicator lights IN USE light
On when the handset is in use, when the answering system is answering an incoming call or when the answering system is being accessed remotely.
On when a handset is being registered.
Flashes slowly when another telephone on the same line is in use, or when all handsets are being deregistered. Flashes quickly when there is an incoming call. ANS ON light On when the built-in answering system is on. Handset alert tones 1 short beep 1 long beep 2 short beeps 3 short high-pitched beeps 4 short beeps
A key is pressed.
Plays at the end of each message playback.
End of recording.
Beginning of recording.
Plays at the end of all messages playback.
Error tone. The command has failed.
You have reached the beginning or end of the list.
You have reached the minimum or maximum listening volume.
command successfully. Low battery warning. Telephone base alert tones 1 short beep Beeps every 10 seconds 1 long beep Plays at the end of each message playback. Message alert tone is on and there are new messages.
Call screening is on and the answering system is about to record a message.
Plays at the end of all messages playback. 75 Appendix Handset display screen messages Blocked call Calling HS X
(For models with two or more handsets only) An incoming call is blocked. The handset is calling another handset (for intercom calls). Ended You have just ended a call.
(For models with two or Another handset is calling. HS X is calling more handsets only) Incoming call There is an incoming call. Intercom The handset is on an intercom call. Intercom to:
(For models with two or more devices only) Line in use List empty Low battery You have started the intercom process, and need to enter the number of the device you wish to call. An extension telephone on the same line or one of the handsets is in use. There are no directory entries or call block list entries. The battery needs to be charged. Microphone on
Muted
New voicemail No battery There are new voicemail messages from your telephone service provider. The handset in the telephone base or charger does not have a battery properly installed. No line There is no telephone line connected. No message There are no messages in the answering system. Not available Someone else is already using the directory, caller ID log or answering system. 76 Appendix Handset display screen messages Number repeated Out of range or no pwr at base Outside call
** Paging **
The telephone number you have entered is already stored in the directory. The handset has lost communication with the telephone base. You switched to an external call during an intercom call. The telephone base is paging all handsets. Phone The handset is on a call. Put in charger The battery is very low. The handset should be placed in the telephone base or charger.
Quiet mode on The quiet mode is turned on. Rec mem low Rec mem full The answering system has less than 3 minutes to record. The answering system memory is full. Ringer muted The ringer is muted temporarily during an incoming call. Setting Ans sys The handset is playing voice guide. Speaker The handset speakerphone is in use. To register HS... ..see manual To screen call press [SELECT]
Unable to call The handset is not registered to any telephone base. The system is recording a message. Press MENU/SELECT to screen a call on a handset.
Intercom failed.
You try to join a call when there are already four handsets on that call.
You try to make a call when the handset is out of range. XX missed calls There are XX new calls in the caller ID log. XX new messages There are XX new messages in the answering system. 77 Appendix Troubleshooting
suggestions. For customer service, or to purchase accessories or replacement parts, visit our website at https://telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. My telephone doesnt work at all.
Make sure the power cord is securely plugged in.
Make sure that the battery connector is securely plugged into the cordless handset.
telephone base and the telephone wall jack.
Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use. If the battery is depleted, charge the handset for at least 30 minutes before you use it. Refer to Battery charging on page 10 for details.
Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
You may need to purchase a new battery. Please refer to Battery installation on pages 8-10. The display shows No line. I cannot get a dial tone.
First try all of the suggestions mentioned above.
If the previous suggestions do not work, disconnect the telephone line cord from your telephone and connect the telephone line cord to another telephone.
If there is no dial tone on that other telephone either, your telephone line cord may be defective. Install a new telephone line cord. If changing the telephone line cord does not help, the wall jack (or the
in your home to connect your EL52119/EL52219/EL52319 telephone, or contact your telephone service provider (charges may apply). 78 Appendix Troubleshooting I cannot dial out.
First try all the suggestions in the item The display shows No line. I cannot get a dial tone.
Make sure you have a dial tone before dialing. The cordless handset may
This is normal. Wait an extra second before dialing.
Check that all the telephones connected to the same telephone line are hung up.
Make sure to set the dial mode to the correct setting (pulse dialing or tone dialing) for the service in your area.
Eliminate any background noise. Noise from a television, radio or other appliances may cause the telephone not to dial out properly. If you cannot
before dialing, or dialing from another room with less background noise. If other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).
My cordless handset isnt performing normally.
Make sure the power cord is securely plugged into the telephone base.
controlled by a wall switch.
Move the cordless handset closer to the telephone base. You might have moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
Other electronic products such as HAM radios and other DECT phones, can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices. 79 Appendix Troubleshooting Out of range or no pwr at base appears on my cordless handset.
Ensure that the telephone base is powered on.
Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize.
Move the cordless handset closer to the telephone base. You might have moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
Other electronic products such as HAM radios and other DECT phones, can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices. The batteries do not hold a charge.
If the cordless handset is in the telephone base or charger and the charge light does not come on, refer to the item on this page.
Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use. If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows Low battery. Refer to Battery charging on page 10 for details.
You may need to purchase a new battery. Please refer to Battery installation on pages 8-10.
Make sure the power cord is plugged in correctly and securely.
Make sure the battery is installed correctly in the handset. Follow the instruction in Battery installation on pages 8-10 to install the battery.
Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
Clean the cordless handset and telephone base charging contacts each month using a pencil eraser or cloth. 80 Appendix Troubleshooting I get noise, static, or weak signals even when Im near the telephone base.
If you subscribe to high-speed Internet service (DSL - digital subscriber
telephone line cord and the telephone wall jack (see Telephone base and charger installation on page 7 ID problems caused by DSL interference. Please contact your DSL service
Other electronic products such as HAM radios and other DECT phones, can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices.
Do not install this telephone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating. If your telephone is plugged in with a modem or a surge protector, plug
this doesnt solve the problem, relocate your telephone or modem farther
Relocate your telephone to a higher location. The telephone will likely have better reception when installed in a high area. If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).
I experience poor sound quality when using the speakerphone.
For increased sound quality while using the speakerphone, place the
When using a speakerphone, controlling background noise in your environment is essential. While you are listening to your party, press MUTE speak, remember to press MUTE again to turn the microphone on.
Excessive background noise will cause a speakerphone to fade in and out.
near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while they are speaking. If background noise cannot be controlled, you should terminate speakerphone operation and return to normal handset mode. 81 Appendix Troubleshooting I hear other calls while using my telephone.
Disconnect the telephone base from the telephone wall jack, and plug in
in your wiring or telephone service. Call your telephone service provider
(charges may apply). My calls cut in and out while Im using my cordless handset.
Other electronic products such as HAM radios and other DECT phones, can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices.
Move the handset closer to the base. The operating range may vary with environmental conditions and time of use. There may be places within your environment that a cordless telephone will not work well. If the problem only occurs in certain areas of your environment, you can conclude that there is nothing wrong with the telephone.
Do not install this telephone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating. If your telephone is plugged in with a modem or surge protector, plug the
doesnt solve the problem, relocate your telephone or modem farther
Relocate your telephone base to a higher location. The telephone will have better reception when installed in a high area. If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply). If you subscribe to high-speed Internet service (DSL - digital subscriber
telephone line cord and the telephone wall jack (see Telephone base and charger installation on page 7 ID problems caused by DSL interference. Please contact your DSL service
82 Appendix Troubleshooting My cordless handset does not ring when I receive a call.
Ringer volume on page 15.
Make sure the telephone line cord is plugged securely into the telephone base and the telephone wall jack. Make sure the power cord is securely plugged in.
The cordless handset may be too far from the telephone base.
Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.
You may have too many extension telephones on your telephone line to allow all of them to ring simultaneously. Try unplugging one telephone at a time until the telephones start ringing.
Try moving the telephone base to another location, preferably on an
If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).
Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is the telephone wall jack. Contact your telephone service provider (charges may apply).
Other electronic products such as HAM radios and other DECT phones, can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices.
Completely remove and then replace the battery. Place the cordless handset in the telephone base. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.
Your telephone line cord might be defective. Try installing a new telephone line cord. 83 Appendix Troubleshooting My caller ID isnt working.
Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.
Your caller must be calling from an area that supports caller ID.
Both your and your callers telephone service providers must use caller ID compatible equipment.
Make sure the home area code is set correctly in the telephone (see Home area code on page 19). If you subscribe to high-speed Internet service (DSL - digital subscriber
the telephone line and the telephone wall jack (see Telephone base and charger installation on page 7 ID problems caused by DSL interference. Please contact your DSL service
My telephone does not receive caller ID when on a call.
Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider. Caller ID features work only if both you
service providers use compatible equipment. icon shows on the display and I dont know why. A
Your telephone has voicemail indication that is separate from the built-in appears on the display, then your telephone has answering system. If received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from your telephone service provider. Contact your telephone service provider for more information on how to access your voicemail. I cannot retrieve voicemail messages.
Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new
Answering system and voicemail indicators on page 61). If you subscribe to voicemail service from your telephone service provider (charges may apply), contact your telephone service provider for more information on how to access your voicemail. 84 Appendix Troubleshooting Incomplete messages.
If a caller leaves a very long message, part of it may be lost when the
set (see Message alert tone on page 60). If the caller pauses for longer than 7 seconds, the answering system stops recording and disconnects the call. If the answering systems memory becomes full during a message, the answering system stops recording and disconnects the call.
and disconnects the call. If someone picks up the call at a telephone on the same line during a message, the answering system stops recording and disconnects the call. Part of the message may be lost.
Press VOL
Press or VOL to adjust the speaker volume on the telephone base. DIR/VOLUME to increase the message playback volume on a handset.
Make sure the answering system is on. When the answering system is on,
ANS ON should show on the handset and the ANS ON light is lit on the telephone base (see on page 55). If toll saver is selected, the number of rings changes to 2 when there are new messages (see Number of rings on page 58).
used by the telephone service provider. If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail (see Answering system and voicemail indicators on page 61). To determine how many rings activate your voicemail, contact your telephone service provider. If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems. 85 Appendix Troubleshooting The answering system announces Time and date not set.
You need to reset the date and time (see Set date/time on page 18). The answering system does not respond to the remote commands.
Make sure to enter your remote access code correctly (see Remote access code on page 59).
Make sure you are calling from a touch-tone telephone. When you dial a number, you should hear tones. If you hear clicks, the telephone is not a touch-tone telephone and cannot activate the answering system.
The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.
There may be interference on the telephone line you are using. Press
The answering system does not record messages.
Make sure the answering system is on (see on page 55).
Make sure the memory of the answering system is not full. When the
answering machine memory is full, it does not record new messages until some old messages are deleted. If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail (see Answering system and voicemail indicators on page 61). To determine how many rings activate your voicemail, contact your telephone service provider. If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems. Announcement is not clear.
When you record your announcement, make sure you speak in a normal tone of voice, toward the microphone on the handset.
Make sure there is no background noise (TV, music, etc.) while recording. 86 Appendix Troubleshooting I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesnt work.
Make sure your computer is powered on.
Make sure your Internet connection is working properly.
telephone service.
Make sure to plug your USB port adapter into a dedicated USB port on your computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered. In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply.
telephone service. Contact your service provider for more information.
Ive set my LCD language to Spanish or French and I dont know how to change it back to English.
Press MENU/SELECT when the handset is idle. Enter 364 using the dialing
Common cure for electronic equipment:
If the telephone is not responding normally, try resetting the telephone. Do the following in the order listed. 1. Disconnect the power to the telephone base. 2. Disconnect the cordless handset battery, and spare battery, if applicable. 3. Wait a few minutes. 4. Connect power to the telephone base. 5. Completely remove and then replace the battery. Place the cordless handset into the telephone base. 6. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place. 87 Appendix Maintenance Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment.
Place the handset down gently.
Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower. Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electric appliances during storms. Cleaning your telephone
Your telephone has durable plastic casing that should retain its luster for
mild soap.
Do not use excess water or cleaning solvents of any kind. Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Pull the telephone out by the unplugged cords. 88 Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this users manual. Always follow basic safety precautions when using this
Safety information
Read and understand all instructions in the users manual. Observe all markings on the product.
Avoid using a telephone during a thunderstorm. There might be a slight chance of electric shock from lightning.
Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. In an inadequately ventilated environment, the user should not plug the phone into a power outlet, nor put a charged handset into the cradle where there are concentrations
or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.
Do not use this product near water or when you are wet. For example, do not use it in a wet basement or shower, nor next to a swimming pool, bathtub, kitchen sink, and laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly. Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion. If this product does not operate normally, read Troubleshooting on pages 78-87 in this users manual. If you cannot solve the problem, or if the product is damaged, refer to Limited warranty on pages 95-97. Do not open this product except as may be directed in your users manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks.
Replace batteries only as described in Battery installation and charging on pages 8-10 in your users manual. Do not burn or puncture batteries they contain caustic chemicals.
position. The prongs are not designed to hold the plug in place if they are plugged into a ceiling or an under-the-table or cabinet outlet. For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible.
89 Appendix Important safety information CAUTIONS:
Use only the power adapter provided with this product. To obtain a replacement, visit our website at https://telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Use only the supplied rechargeable battery or replacement battery (model BT162342/
BT262342). To order, visit our website at https://telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
used batteries according to the instructions. Especially about cordless telephones
Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from
interrupted.
Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference
reduce or eliminate the interference.
Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. The RBRC Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-metal hydride rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. You may call 1-800-8-BATTERY for locations accepting spent Ni-MH batteries. RBRC and 1-800-8-BATTERY are registered trademarks of the Rechargeable Battery Recycling Corporation. 90 Appendix Important safety information Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:
Pacemaker patients
Should keep wireless telephones at least six inches from the pacemaker.
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.
Should use the wireless telephone at the ear opposite the pacemaker. WTRs evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones. ECO mode This power conserving technology reduces power consumption for optimal battery performance. The ECO mode activates automatically whenever the handset is synchronized with the telephone base. Especially about telephone answering systems Two-way recording: This unit does not sound warning beeps to inform the other party that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the conversation. SAVE THESE INSTRUCTIONS 91 Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back
request. The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the users manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is
information, please contact your telephone service provider. This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty. If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be
FCC. Your telephone service provider may make changes in its facilities, equipment, operation,
provider is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone
please:
92 Appendix FCC Part 68 and ACTA Industry Canada This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device. Privacy of communications may not be ensured when using this telephone.
The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN indicates the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that
This product meets the applicable Innovation, Science and Economic Development Canada
FCC Part 15 NOTE: This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
is connected.
Consult the dealer or an experienced radio/TV technician for help.
responsible for compliance could void the users authority to operate the equipment. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the users body other than the hands are maintained at a distance of approximately 20cm (8 inches) or more. This Class B digital apparatus complies with Canadian requirement:
CAN ICES-3 (B)/NMB-3(B) 93 Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled. To activate the CEC battery charging testing mode:
1. Unplug the telephone base power adapter from the power outlet. Make sure all handsets are inserted with charged batteries before proceeding. 2. While you press and hold FIND HS, plug the telephone base power adapter back to the power outlet. 3. IN USEFIND HS and then press it again within two seconds. When the phone successfully enters the CEC battery charging testing mode, the IN USE light
To register HS... and ...see manual, alternately. When the phone fails to enter this mode, repeat all the steps mentioned above. To deactivate the CEC battery charging testing mode:
1. Unplug the telephone base power adapter from the power outlet, then plug it back in. The telephone base is powered up as normal. 2. Register your handsets back to the telephone base. See page 72 for handset registration instructions. BC 94 Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at https://telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. 1. What does this limited warranty cover?
The manufacturer of this AT&T branded product warrants to the holder of a valid proof of purchase (CONSUMER or you) that the product and all accessories provided in the sales package (PRODUCT) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada. 2. What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period (materially defective PRODUCT)?
During the limited warranty period, the manufacturers authorized service representative repairs or replaces at the manufacturers option, without charge, a materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. The manufacturer retains the defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at the manufacturers option, is your exclusive remedy. The manufacturer returns the repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30 days. 3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty; whichever is longer. 95 Appendix Limited warranty 4. What is not covered by this limited warranty?
This limited warranty does not cover:
PRODUCT that has been subjected to misuse, accident, shipping or other physical damage,
other liquid intrusion; or
other than an authorized service representative of the manufacturer; or
PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or
PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or
PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or
PRODUCT purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); or
PRODUCT returned without a valid proof of purchase (see item 6); or
Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit. 5. How do you get warranty service?
To obtain warranty service in the United States of America, visit https://telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. NOTE: Before calling for service, please review the users manual. A check of the PRODUCTs controls and features might save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced PRODUCT under this limited warranty. Transportation, delivery or handling charges are prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the
the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty. 96 Appendix Limited warranty 6. What must you return with the PRODUCT to get warranty service?
You must:
a. Return the entire original package and contents including the PRODUCT to the service b.
Include a valid proof of purchase (sales receipt) identifying the PRODUCT purchased
(PRODUCT model) and the date of purchase or receipt; and c. Provide your name, complete and correct mailing address, and telephone number. 7. Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturers responsibilities regarding the
have other rights that vary from state to state or province to province.
to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation might not apply to you. In no event shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar
or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion might not apply to you. Please retain your original sales receipt as proof of purchase. 97 Appendix
RF frequency band Channels Telephone base adapter voltage
(AC voltage, 60Hz) Telephone base voltage
(DC adapter output) Handset voltage Charger voltage
(AC adapter output) Operating times*
1921.536MHz 1928.448MHz 5 96 130Vrms DC6V @ 400mA 2.4 - 3.2VDC DC6V @ 400mA Talk time (handset): up to 7 hours Talk time (speakerphone): up to 3.5 hours Standby: up to 5 days
*Operating time varies depending on your actual use and the age of battery. DECT 6.0 digital technology
sound clarity. This is achieved through a unique antenna design and advances
AT&T DECT 6.0 products perform up to 45% better in range competitions against similarly equipped phones of the leading competition. Now, calls can be taken in the basement, backyard and garage with exceptional sound quality. Telephone operating range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over a certain distance which can vary with the locations of the telephone base and handset, the weather, and the
Simulated full-duplex handset speakerphone The simulated full-duplex speakerphone on your handset allows both ends of a call to speak and be heard at the same time. Optimal performance is subject to external factors and individual usage. 98 during an intercom call 31 Index Index A Add a handset 72 Alert tones 75 Announcement 5354 Answer a call 23 Answer an incoming call Answering system 5371 B Battery charging 10 Battery installation 89 C Call block 4852 delete entries 52 edit entries 51 mute rings 52 new entries 49 review entries 50 Call intercept 64 Call screening 57, 63 Call transfer 32 Call waiting 26 Caller ID 4147 add entries to phone directory 46 delete entries 45 dial entries 45 review entries 43 Caller ID information missing 47 Caller ID log 42 Chain dialing 27 Character chart 35 Charger installation 7 D Date and time 18 Delete messages 67 Deregister handsets 73 Dialing options 44 Directory 3340 delete entries 39 dial entries 39 edit entries 40 new entries 3436 review entries 3738 Directory memory capacity 33 Display screen messages 7677 E End a call 23 F Find handset 29 Flash 26 I Important safety information 8991 Intercom 3032 K Key tone 17 L Language 16 Limited warranty 9597 99 99 Index Index M Maintenance 88 Make a call 22 Memo 68 Menu 14 Message alert tone 60, 64 Message capacity 62 Message playback 6567 Message window displays 69 Missed (new) calls indicator 43 Mute 26 O On-hook dialing 22 P Predialing 22 Q Quick reference guide 25 Quiet mode 20 R Recording time 62 Redial 2425 Register a handset 72 Remote access 7071 Remote access code 59 Remotely commands 70 Repeat messages 66 Ringer 15 Ringer silencing 22 Ringer tone 15 S Safety information 8991 Screen icons 74 Screen messages 7677 Skip messages 66 Speakerphone 23 T Tabletop installation 13
98 Telephone installation 7 Temporary ringer silencing 22 Temporary tone dialing 27 Time 18 Troubleshooting 7887 V Voice guide 56 Voice prompts 62 Voicemail 16, 17 Volume 15, 21, 26 W Wall-mount installation 1113 Warranty 9597 100 Remote access wallet card The following wallet card lists the commands needed to control your answering system from any touch-tone telephone. Cut along dotted line. Call your telephone number, then enter your 2-digit remote access code
(preset to 19). Action Remote command Play all messages...................................................................1 Play new messages ..............................................................2 Delete the message ............................................................3
(during message playback) Fold here. Delete all old messages .................................................33 Repeat or go back................................................................4 Stop ................................................................................................5 Help menu ............................................................................... 5 Skip the message .................................................................6 Record announcement.................................................... 7
........................................................0 End remote access call .....................................................8 (or hang up) EL52119/EL52219/EL52319 DECT 6.0 cordless telephone/answering system with caller ID/call waiting 2019 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China https://telephones.att.com 2019 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. RBRC and 1-800-8-BATTERY are registered trademarks of the Rechargeable Battery Recycling Corporation. Printed in China. Issue 1.0 AT&T 01/19.
This product uses the FCC Data API but is not endorsed or certified by the FCC