FCC ID: DGF-LSD7210 Library Materials Digital Identification System

SelfCheck System Model 7210 User Guide 3M Library Systems 3M Center, Building 225-4N-14 St. Paul, MN 551441000 18003280067 http://www.3M.com/library Copyright 2001, 3M IPC. All rights reserved. 78-8123-1889-3 Rev. B This page is intentionally left blank. 2 Table of Contents Safety and Standards..........................................................5 Intended Use......................................................................................... 5 SelfCheck System Operations......................................................... 5 Automated Circulation System (ACS) Provisions ................................... 5 Warning Statements and Safety Instructions ......................................... 6 Explanation of Labels and Symbols................................................. 6 Label Locations............................................................................... 7 Serial Number................................................................................. 7 EMC Compliance USA and Canada ...................................................... 8 FCC Intentional Radiator Certification.................................................... 8 Industry Canada Radio Frequency Rules and Regulations .................... 8 EMC Compliance Europe ...................................................................... 9 Australia................................................................................................ 9 Quick Reference Guide .....................................................11 SelfCheck System Overview ............................................................... 11 Online Documentation and Training .............................................. 11 Online Help................................................................................... 11 Preparing Your Library for Patron Self-service Check-out .................... 11 Installation Checklists.................................................................... 12 Staff Preparation and Training....................................................... 12 Preparing Library Patrons for the SelfCheck System..................... 12 Site Information............................................................................. 12 Site Planning ................................................................................ 13 SelfCheck System Specifications .................................................. 13 Physical Characteristics...........................................................................13 Operating Environment ............................................................................13 System Power Requirements ..................................................................13 Components........................................................................................ 14 Color Monitor................................................................................ 14 Scanner........................................................................................ 14 Keypad......................................................................................... 15 Magnetic Card Reader.................................................................. 15 VCU (Video Checkout Unit)........................................................... 15 Multiple Book Detectors ................................................................ 15 Desensitizer.................................................................................. 16 Digital Identification....................................................................... 16 Features ....................................................................................... 16 Options ......................................................................................... 16 Communication................................................................................... 17 Bar Codes........................................................................................... 17 Bad or Unreadable Bar Codes ...................................................... 17 Bar Code Formats......................................................................... 17 Bar Code Placement ..................................................................... 17 Starting the SelfCheck System............................................................ 18 Shutting down the SelfCheck System.................................................. 18 Starting the SelfCheck Manager Software........................................ 18 3 SelfCheck Manager Procedures....................................................... 19 Mode Procedures.......................................................................... 19 SelfCheck System Mode..........................................................................19 Out of Service Mode.................................................................................19 Demonstration Mode................................................................................19 Circulation Procedures.................................................................. 19 SelfCheck System Use: Check-in, Check Out, or Patron Selectable....19 Display Procedures....................................................................... 20 Setting Display Properties........................................................................20 Message Procedures.................................................................... 21 Editing Message Screens ........................................................................21 Editing Text with the Message Composition Tool...................................22 Dragging Lines of Text .............................................................................22 Statistics - Report Procedures....................................................... 23 Create Patron Summary Report .............................................................23 Export a Patron Summary Report............................................................24 Create an Item Summary Report.............................................................25 Export an Item Summary Report .............................................................25 Display Summary Reports Graphically....................................................25 Maintenance ....................................................................................... 28 Replace the Printer Paper............................................................. 28 Clean the Proximity Sensor Cavities.............................................. 29 Clean the Housing ........................................................................ 29 Clean the Monitor.......................................................................... 29 Frequently Asked Questions and Troubleshooting ............................... 30 SelfCheck System is not Responding............................................ 30 Scanner Problems ........................................................................ 30 Message Issues............................................................................ 30 Screen does not change after a book is removed from the cradle .. 30 Patron Error Messages ................................................................. 31 Printer Problems ........................................................................... 31 Patron screen display information is inadequate............................ 31 Obtaining Service and Supplies........................................33 Printer Paper and other Supplies......................................................... 33 Thermal Printer Paper..............................................................................33 Contacting Support.............................................................................. 33 3M Library Systems Website ............................................................... 33 List of Machines and Serial Numbers .................................................. 34 4 Safety and Standards Please read and understand all safety information before operating this equipment. Intended Use The 3M SelfCheck System Model 7210 allows library patrons to check out and check in library items on their own. The library items must have bar codes attached that can be read by the scanner, or digital identification tags that can be read by the SelfCheck system. The SelfCheck system performs check-in and checkout procedures through communication with the automated circulation system (ACS) interface module. This product has not been tested or proven safe for uses other than those stated above. SelfCheck System Operations The 3M SelfCheck system model 7210 is designed to process library items for check-in or checkout. The SelfCheck system allows you to perform the following tasks:

Check-in and check-out (includes securing/unsecuring and sending item IDs) Receipt Printing Please review this User Guide before you begin using your SelfCheck system. Automated Circulation System (ACS) Provisions Make certain that you have acquired an automated circulation system (ACS) server and a license for each SelfCheck system, and that the server is properly installed and configured prior to installation of the SelfCheck system. 5 Warning Statements and Safety Instructions Explanation of Labels and Symbols Refer to accompanying documents. Risk of electric shock. Refer all servicing to manufacturer. WARNING This equipment contains high voltage. Do not remove protective panels. Only 3M factory-trained technicians should service this equipment. CAUTION Using controls or adjustments, or performing procedures other than those specified herein may result in hazardous laser light exposure. CAUTION This product contains laser devices. Do not allow the scanner laser beam to reflect off a shiny, mirror-like surface into anyones eyes. Observe the labels on the unit. 6 Note: Barcode laser power up to

.95 mW with an average power of 3.9 W at 630 to 670 nm could be emitted onto the book cradle Assembled unit weighs 125 lbs. [56,8 kg]. Do not attempt to lift assembled unit alone. CAUTION Never lift unit from the front. Lifting from the front may cause the coil assembly to break and falling parts CAUTION may cause injury. CAUTION Danger of explosion if internal battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturers instructions. Label Locations DGF-LSD7210 FCC ID:

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device must not cause harmfull interference, and This device must accept any interference received, including intereference that may cause undesired operation. TBD Canada:

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numerique de la classe A respecte toutes les exigences du Reglement sur le materiel brouilleur du Canada. Model 7210 Digital SelfCheckTM 100 - 120V~

50/60 Hz 3 A S/N 7210XXX 3M Library Systems St. Paul, Minnesota 55144-1000 I.T.E. Listed 4P24 3 Serial Number The serial number (S/N 7210XXX) is listed on the lower label on the back of the SelfCheck System. 7 EMC Compliance USA and Canada FCC Radio Frequency Rules and Regulations This equipment has been tested and found to comply with the limits for a Class A device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can emit radiated radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. FCC Intentional Radiator Certification FCC ID: DGF -LSD7210 This equipment contains an intentional radiator approved by the FCC under the FCC ID number shown above. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation. NO MODIFICATIONS. Modifications to this device shall not be made without the written consent of The 3M Company. Unauthorized modifications may void the authority granted under Federal Communications Commission Rules permitting the operation of this device. Industry Canada Radio Frequency Rules and Regulations This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numerique de la classe A respecte toutes les exigences du Reglement sur lemateriel brouilleur du Canada. CANADA: Pending Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. 8 EMC Compliance Europe This equipment complies with the requirements of the RTTE and EMC directives. Australia This unit complies with the EMC requirements for Australia. 9 This page is intentionally left blank. 10 Quick Reference Guide SelfCheck System Overview Welcome to the 3M System Model 7210!

SelfCheck Please take the time to read through this guide to help you understand how your SelfCheck system works. Keep it accessible when the SelfCheck system is in use. It will serve as a reference guide when questions arise. The 3M SelfCheck system model 7210 allows library patrons to check out library items on their own. The SelfCheck system emulates the check-in and checkout procedures performed by a librarian. The SelfCheck system contains a barcode reader that identifies to the library's circulation database which materials are being checked out of the library. A desensitizer unit then desensitizes the detection strip placed in or on the material. SelfCheck systems can read most bar code formats used by libraries throughout the world. The SelfCheck system bar code scanner can read up to eight different bar code formats. Codabar and Code 39 are the most common formats used in libraries. The SelfCheck system model 7210 is also capable of reading Digital ID tags. Online Documentation and Training The SelfCheck Manager CD has extensive online documentation and computer-based training. The information you need is factory-

loaded onto the internal computer of the model 7210. Online Help The SelfCheck Manager CD contains extensive online assistance that covers procedures, troubleshooting, and reference material. Preparing Your Library for Patron Self-service Check-out A number of requirements must be met for the installation and operation of the SelfCheck system. These requirements include adequate space and environmental conditions, electrical power connection, connection to the automated circulation system (ACS), and staff. 11 Installation Checklists Before installation can occur, personnel in your library will be asked to fill out the SelfCheck System Checklist. Use the following checklists to prepare for SelfCheck system installation:

SelfCheck System Checklist This document is used to provide information to 3M personnel about the specific needs of your library pertaining to the SelfCheck system. This document includes the general pre-installation requirements. You will also receive a System Administrator's Packet that is used to provide technical information needed to set up communication between your automated circulation system (ACS) and the SelfCheck system. Staff Preparation and Training The introduction of patron self-service will fundamentally change how your library circulates items. Since patrons will be able to process their own routine checkouts, your staff will have more time to respond to patrons with more complicated checkout problems or information requests. Because the SelfCheck system will affect the nature of their work, the entire library staff should be involved in the preparation for installation. The staff will help to identify the library functions that can be enriched with the added resources and time made available by the SelfCheck system. A key element of any media loss prevention effort is a successful staff training program. Your SelfCheck system will be much more effective with the active cooperation and participation of your entire library staff. We recommend that you use the operator guides provided with the SelfCheck system as texts for periodic formal security training sessions. Preparing Library Patrons for the SelfCheck System To prepare library patrons for using the SelfCheck system, thoroughly review the SelfCheck system documentation. Then, consider scheduling patron orientation sessions to demonstrate the operation of the SelfCheck system. Demonstrate each different process for checking in and checking out items from your library. For example, using the Video Checkout Unit (VCU) to checkout videos. Site Information A SelfCheck system Checklist should have been filled out for each installation. This SelfCheck system Checklist identifies the type and location of bar codes used in the library. 12 Site Planning 1 Verify there is a table or cabinet with an adequate work surface for the SelfCheck System. The recommended size is:

Height: approximately 39 in. [990 mm]

Width: 30 in. [762 mm]

Depth: 33 in. [838 mm]

To prevent interference with the scanner laser light, never install the SelfCheck system in an area where ambient light brightness exceeds that of the laser, or where it could be exposed to direct sunlight. 2 Verify power is available within 3 ft [914 mm] of the SelfCheck system. SelfCheck System Specifications Physical Characteristics Height Width 32 inches [835 mm]

22 inches [635 mm]

Depth 31.5 inches [815 mm]

Weight Shipping Weight 125 lbs. [56,8 kg]

218 lbs. [99 kg]

Operating Environment Temperature Humidity 50 to 104F [10 to 40C]

20 to 80%

System Power Requirements Voltage Amperage 100-120/200-240 VAC 4.0/2.0 Amps Frequency Phase Power 50/60 Hz Single 200 Watts 13 Components The SelfCheck System consists of the following components:

Color Monitor Scanner Keypad Magnetic card reader (optional) VCU (Video Checkout Unit)(optional) Multiple book detector Desensitizer Digital Identification The SelfCheck System Model 7210 Color Monitor A color monitor mounted on top of the SelfCheck System displays graphic instructions, diagrams, and information to guide the patron through the operation of the SelfCheck system. Scanner Your SelfCheck system may use one of two types of scanners, depending on the configuration of the SelfCheck system and the placement of bar codes on your library items. A visible single-line scanner reads perpendicular bar codes. The scan line should be visible whenever the SelfCheck system is on. An 8-line raster scanner with an approximately 1-inch wide read area reads parallel bar codes. A status LED is mounted on top of the scanner. The LED is visible through the observation hole in the scanner housing. When a good bar code reading occurs, the LED changes from orange to green. When a bad bar code reading occurs, the LED changes from orange to red. 14 Keypad The keypad is a standard module that is used primarily to enter personal identification numbers (PINs). PINs can only contain numeric data (0 through 9). The keypad may also be used by the library staff to select certain administrative or diagnostic functions. It has 12 keys styled after the standard touch-tone telephone keypad (including * and # keys). Magnetic Card Reader The magnetic card reader can read magnetic stripes that conform to the ABA (American Banking Association) industry standard. It can read both numeric and alphanumeric data from the magnetic stripe if the data is recorded on track 1, track 2, or track 3. Typically, alphanumeric data is recorded on track 1, numeric data is recorded on track 2, and alphanumeric data is stored on track 3. The default selection for SelfCheck System operation is track 1. VCU (Video Checkout Unit) The Video Checkout Unit (VCU) is designed to allow patrons to check out their videotapes. To be checked out successfully, videotapes must have a bar code applied near one end of the cassette. To be properly desensitized, a 3M must be applied to the spine of the cassette. DVM-1 Security Strip As a videocassette is inserted into the slot, a sensor is blocked. A signal is sent to the processor and the patron screen changes. If the videocassette is fully inserted, a second sensor at the rear of the slot is blocked. If the tape is not fully inserted, an error message displays on the screen. When the videocassette is properly in place, the bar code is directly under the bar code scanner. The bar code number is sent to the processor and then to the automated circulation system

(ACS). When the video has been checked out on the ACS, the patron is instructed to remove the videocassette, desensitizing the strip. The SelfCheck Manager software can be configured so that videotapes can be both checked out and checked in. Multiple Book Detectors Multiple book detectors (MBD) help prevent patrons from checking out and desensitizing materials without recording the transaction in the automated circulation system (ACS). The MBD sensors prevent patrons from checking out more than one item at a time. If more than one sensitized strip is detected, the monitor displays an error message, interrupting the loan process. 15 Desensitizer The desensitizer contains electronics housed beneath the book cradle on the SelfCheck system that desensitize and re-sensitize Security Strips. When a book is approved for checkout by the circulation system, the detection strip in the book is desensitized. The SelfCheck system is designed to prevent patrons from checking out more than one item on the same item bar code. Digital Identification The SelfCheck System Model 7210 has digital identification capabilities that allow the SelfCheck system to recognize Digital ID tags through Radio Frequency Identification (RFID). Digital ID tags are placed within the library material. Each tag is encoded with item identification information using 3M Digital Identification equipment. The SelfCheck system uses the information contained on the Digital ID tag to properly check materials out to the patron. For more information about RFID technology and Digital ID tags, refer to www.3M.com/library. Features Bar code scanner. Multiple book detection capability. An integral network interface card. An Internal thermal printer with a built-in paper cutter, which can accommodate up to a 6-inch diameter thermal paper roll. The printer includes a paper end detector; when the paper roll nears the end, print operation is interrupted. Digital Identification Materials checkout capability Options The following items are available as original factory-installed components or can be field-installed at a later date:

Video Checkout Unit (VCU) Multiple Language Magnetic Card Reader Internal printer with a built-in paper cutter 16 Communication This SelfCheck System sends and receives information from the auto circulation system (ACS). This information is exchanged in a manner consistent with 3Ms Standard Interface Protocol (SIP-2). This SelfCheck system also communicates with patrons by identifying the patron's ID and leading them through the process of checking out materials. The SelfCheck System displays correction instructions to help the patron solve problems. If this fails, the system instructs the patron to ask for help at the circulation desk. Bar Codes Bad or Unreadable Bar Codes When the scanner tries to read a bar code that is not configured on the SelfCheck system, or if the bar code is unreadable (damaged or incomplete), an error screen displays and the patron is instructed to seek help at the front desk. Bar Code Formats The SelfCheck system identifies library cards and library materials by reading bar codes on the items. Several bar code formats have been developed. The SelfCheck system is pre-programmed to read the following bar code formats:

Codabar Code 39 Plessey Telepin Alphanumeric Code 128 EAN-13 UPC-A In addition to the bar code formats listed above, the scanner can be set to read one additional format. Bar Code Placement Consistent bar code placement on library materials is necessary for the scanner to read the bar codes. If the bar code placement on library materials varies, the SelfCheck system must be set up in the center-scanning configuration. 17 Starting the SelfCheck System 1 Turn ON the power switch on the back of the SelfCheck System. 2 Log in using your designated password if required. The SelfCheck system program automatically starts. Shutting down the SelfCheck System Press **316# on the keyboard and wait for the screen message indicating it's safe to turn the SelfCheck system off, then turn OFF the power switch on the back of the SelfCheck system. To shut down the SelfCheck system while the SelfCheck program is NOT running, click on Shut Down in the Windows Start menu. Starting the SelfCheck Manager Software Use the following steps to start the SelfCheck Manager software:

If the keyboard is not plugged into the SelfCheck system, start at step 1. If the keyboard is already plugged in and the SelfCheck system is running, start at step 6. 1 Press **316# to shut down the SelfCheck system. 2 Turn OFF the power switch on the back of the SelfCheck system. 3 Open the right side panel on the SelfCheck system. 4 Plug the keyboard into the keyboard into the keyboard port. 5 Turn ON the power switch on the back of the SelfCheck system. The SelfCheck program starts. 6 Press the Esc key on the keyboard after the SelfCheck program starts. This shuts down the SelfCheck program. 7 Double click on the SelfCheck Manager icon on the Windows desktop. This starts the SelfCheck Manager software. 18 SelfCheck Manager Procedures This section contains common procedures for configuring and adjusting the SelfCheck Manager. Mode Procedures Use the following procedures to set the SelfCheck System in different modes of operation:

SelfCheck System Mode Select SelfCheck from the Modes menu. This sets the SelfCheck system for normal patron operation. Out of Service Mode Select Out of Service from the Modes menu. This sets the SelfCheck system in the out of service mode and shows the out of service graphic on the screen. When the Out of Service graphic is displayed, pressing the escape key (Esc) on the returns you to the SelfCheck Manager. Demonstration Mode Select Demonstration from the Modes menu. Putting the SelfCheck system in the demonstration mode allows check out of items for training or demonstration purposes. While in the demonstration mode the SelfCheck system does not communicate with any other system. Circulation Procedures SelfCheck System Use: Check-in, Check Out, or Patron Selectable The SelfCheck system is used to check-in or checkout library items. The SelfCheck system may be set to allow the patron to choose check-in or checkout, or it may be set for check-in or checkout only. 1 Click Policy from the Configure menu. 2 Click the Circulation tab on the Policy Properties window. 3 Click the button next to the desired mode. 4 Click OK. Policy Properties window - Circulation tab 19 Display Procedures Setting Display Properties Display properties enable the presentation of patron information. Information can include automated circulation system (ACS) messages, fines, fees, item name and bar code, and patron identification and patron record information. 1 Click Policy from the Configure menu. 2 Click on the Display tab. 3 Click to select the box for each item that should be displayed to the patron. Policy Properties window - Display tab 20 Message Procedures Editing Message Screens This procedure details how to change the text on the screens the library patron sees. 1 Click Messages in the Configure menu. 2 Select a Screen and, if necessary, a Language from the drop-down menus. 3 Click on the Edit Messages button. This displays the Edit Messages window. 4 Double-click on the line of text you want to edit in the Edit Messages window. The line of text is then loaded into the Message Composition Tool. 5 Click on the line of text at the bottom of the Message Composition Tool to place your cursor there. 6 Edit the text of the line using the Message Composition Tool. Refer to "Editing Text with the Message Composition Tool" in this section. Message Screen Editor window Edit Messages window 21 Editing Text with the Message Composition Tool If your operating system version is English and the message text you are editing is English then you may use your keyboard to type a line of text. If the text of the message is in a language other than English you can double-click a character in the character matrix to add it, or drag a character from the character matrix to the message to add it. Click on the Clear button to delete the line of text. Click on the Undo Last button to delete the final character of the line of text. To move text from the Message Composition Tool to the Edit Messages window, drag the text while holding down the control key on your keyboard. Message Composition Tool window Dragging Lines of Text Use the following steps to drag lines of text 1 Move the cursor over the text you want to drag. 2 Hold down the Ctrl key on your keyboard. 3 Press and hold down the left mouse button. 4 Move the cursor to where you want to place the text. 5 Release the left mouse button 6 Release the Ctrl key. 7 Move the Message Composition Tool window to the right to show the Edit Messages window. 8 Drag the text from the Message Composition Tool to the Edit Messages window 9 Click OK in the Edit Messages window when complete. 10 Click Close in the Message Screen Editor window. 22 Statistics - Report Procedures The following procedures are associated with the Report menu on the SelfCheck System:

Create Patron Summary Report 1 Click Patron Summary from the Report menu and Display Patron Summary from the drop-down menu. The Set Date Ranges for Reports window displays. 2 Set the Start Date. 3 Set the End Date. 4 Click the OK button. The Patron Statistics Report window displays. 5 Click the Print button to print the report. Patron Summary menu Set Date Ranges for Reports window Patron Statistics Report window 23 Export a Patron Summary Report 1 Click Patron Summary from the Report menu and Export Patron Summary from the drop-down menu. The Set Date Ranges for Reports window displays. 2 Set the Start Date and the End Date to cover the dates for which you wish to view statistics. 3 Click the OK button. The Save As window displays. The default location to save files is the following file path:

C:\program files\3M Library Systems\3M SelfCheck 6210\config 4 Type a name for the patron report in the Filename field. Typically, the date range is used as the file name. 5 Click the OK button to export the report. This generates a text file that links to a Microsoft Excel file (StatsReports.xls) in the config directory listed in step 3. You will need Microsoft Excel version 5.0 or later installed on a PC computer separate from the SelfCheck System to view the reports. 24 Create an Item Summary Report 1 Click Item Summary from the Report menu and Display Item Summary from the drop-down menu. The Set Date Ranges for Reports window displays. 2 Set the Start Date. 3 Set the End Date. 4 Click the OK button. The Item Statistics Report window displays. 5 Click the Print button to print the report. Patron Summary menu Patron Statistics Report window Export an Item Summary Report 1 Click Item Summary from the Report menu and Export Item Summary from the drop-down menu. The Set Date Ranges for Reports window displays. 2 Set the Start Date and the End Date to cover the dates for which you wish to view statistics. 3 Click the OK button. The Save As window displays. The default location to save files is the following file path:

C:\program files\3M Library Systems\3M SelfCheck 6210\config 4 Type a name for the item report in the Filename field. Typically, the date range is used as the file name. 5 Click the OK button to export the report. This generates a text file that links to a Microsoft Excel file (StatsReports.xls) in the config directory listed in step 3. You will need Microsoft Excel version 5.0 or later installed on an PC computer separate from the SelfCheck System to view the reports. Display Summary Reports Graphically 25 You must first create the report, export it, and then open the supplied Microsoft Excel spreadsheet to view the results. Follow this procedure to view data graphically:

You will need Microsoft Excel version 5.0 or later installed on a PC computer separate from the SelfCheck System to view the reports. For steps 1 and 2, refer to the previous procedures in this section. 1 Create the report (patron report or item report). 2 Export the report (patron report or item report). 3 Copy the report files to a 3.5 inch floppy disk. a Place a 3.5 in. floppy disk in the SelfCheck system computer's 3.5 in. floppy drive. b Open Windows Explorer and open the following file path:

C:\program files\3M Library Systems\3M SelfCheck 6210\config Windows Explorer window - Config directory c Copy the StatsReports.xls file and the text files that correspond to the reports you wish to view to the 3 1/2 in. floppy (A:) drive, listed under My Computer in Windows Explorer. d Remove the floppy disk from the SelfCheck System computer and transfer it to an PC computer with Microsoft Excel version 5.0, or later, installed. 4 Open Windows Explorer and click on the 3 1/2 in. floppy (A:) drive listed under My Computer. The contents of the floppy will appear on the right side.

(continued) 26 5 Open the StatsReports.xls spreadsheet by double-clicking on the file name in Windows Explorer. Make sure to enable the macros when prompted.The spreadsheet displays a screen that allows you to open either a patron or an item statistics report. 6 Click the appropriate button for the information you want to view. The Open window displays. 7 Navigate to the 3 1/2 in. floppy (A:) drive and select the file you want to view. You will only be able to view the files that you transferred to the floppy disk in step 3c. 8 Microsoft Excel imports the file and creates graphs depicting the statistical information. To view each graph, select the appropriate tab in the lower left corner of the spreadsheet. Statistics Reports buttons Item Statistics Graphic (example) 27 Maintenance Replace the Printer Paper When the printer paper runs out, you will need to replace the depleted roll with a new roll of paper. To order printer paper rolls, refer to "Obtaining Service and Supplies" in this guide. 1 Shut down the SelfCheck System (refer to "Shutting down the SelfCheck System" in this guide). 2 Open the right side panel of the SelfCheck system. 3 Slide the printer assembly out of the model 7210 chassis. 4 Locate the print head lever and move the lever from the Engaged position to the Full Release position. 5 Lift the empty paper roll and roll pin out of the printer assembly. 6 Remove the paper roll from the roll pin. 7 Place a new paper roll on the roll pin. 8 Place the paper roll and roll pin on the printer assembly with the tag end of the paper coming off the bottom of the paper roll. 9 Feed the leading end of the paper roll into the printer assembly. Be sure the end of the paper roll is not ragged or it will not feed properly. 10 Press the line feed button on the side of the printer assembly until the paper feeds completely through the print head area of the printer. 11 Move the print head lever from the Full Release position to the Engaged position. 12 Tear off any excess paper. 13 Slide the printer assembly back into the 7210 chassis. 14 Close the side panel. 28 Clean the Proximity Sensor Cavities The SelfCheck System program uses proximity sensors installed in the book cradle to determine when a book has been placed on the cradle. If the proximity sensor cavities become blocked with dirt and debris, the proximity sensors may not work properly. To clean these cavities:

1 Press **316# on the keyboard and wait for the screen message indicating it's safe to turn the system off, then turn OFF the power switch on the back of the system. To shut down the SelfCheck system while the SelfCheck program is NOT running, click on Shut Down in the Windows Start menu. 2 Dampen a cloth with water or a mild cleaning solution. 3 Gently wipe the dirt and debris away from the proximity sensor cavities. Clean the Housing The exterior housing of the SelfCheck system will be dirty with normal use and may require cleaning. To clean the housing, dampen a soft cloth with water or mild cleaning solution and gently wipe away dirt from the affected areas. Clean the Monitor Press **316# on the keyboard and wait for the screen message indicating it's safe to turn the system off, then turn OFF the power switch on the back of the system. To shut down the SelfCheck system while the SelfCheck program is NOT running, click on Shut Down in the Windows Start menu. Use care when cleaning the SelfCheck system monitor. Use pre-moistened towelettes that are sold specifically for monitor cleaning. If these are not available, you can use a non-solvent based cleaner to dampen a soft cloth but use it very sparingly. 29 Frequently Asked Questions and Troubleshooting Use the following procedures to perform basic troubleshooting tasks on the SelfCheck System:

SelfCheck System is not Responding Possible cause No AC power. Solutions 1 Make sure the outlet being used is not operated from a wall switch or other control device. 2 Check to see if any other machine or appliance 3 using the same outlet is working or not. If the outlet is dead, have a qualified technician check the circuit breaker or fuse box. There is a computer problem with the SelfCheck system. In the U.S., call 3M Technical Support at 1-800-328-

0067. Outside the U.S., call your local 3M office. Refer to "Obtaining Service and Supplies" in this guide. Scanner Problems If the scanner is functioning properly, the bar code on the item being scanned may be faded or dirty. Try an item with a clean, good quality bar code. Message Issues When changing text in a receipt or in a screen, press and hold the Ctrl key on the keyboard, then press and hold the left mouse button to drag the text to the desired location. If a language other than English is selected, the text on the top part of the Message Screen Editor window may be incorrect. You may need to go to the drop-down menu and select the desired language. Screen does not change after a book is removed from the cradle Problem: The item sensors do not change states when the book is removed. Solution: Too much light may be shining on the SelfCheck system cradle. Reduce the light shining on the SelfCheck system cradle. 30 Patron Error Messages The messages below occasionally display to a patron using the SelfCheck System. A system error has occurred - please advise library staff"

You cannot borrow this item. Please take it to the desk"

You cannot renew this item. Please take it to the desk"

CARD HAS BEEN DISABLED Please take your card to the desk"

Item removed before loan complete"

Cannot proceed with this loan"

You took too long to enter your PIN"

Printer Problem - contact library staff"

Printer Problems Please remove your card"

Please remove your card to continue"

Please take your card to the desk"

Please take this item to the desk"

Please try again"

Unknown bar code"

Unable to read card try again" (Bar Code Scanner) Unable to read card try again" (Magnetic Card Reader) If the printer is not printing receipts, make sure that the printer's power switch is on and the printer is properly loaded with paper. Patron screen display information is inadequate Make sure the desired patron information is selected on the Policy/Display setup screen. 31 This page is intentionally left blank. 32 Obtaining Service and Supplies Printer Paper and other Supplies To order printer paper and other supplies in the U.S., call 1-800-328-

0067, option 2. Outside of the U.S., call your local 3M office. The following supplies are recommended:

Thermal Printer Paper Part number 78-8121-0609-0 (Case of 16 rolls) Width Diameter Length 3 inches [76 mm]

6 inches [152 mm]

650 feet [198 m]

If you order the part number 78-8121-0609-0, you will receive a case of 16 - 650 foot (198 m) rolls of printer paper. Contacting Support To contact 3M to request a service call, installation, software support, or to provide Service Agreement information, in the U.S. call 1-800-328-0067, option 1. Outside of the U.S., contact your local 3M office. 3M Library Systems Website The 3M Library Systems Web site www.3M.com/library For additional information, refer to www.3m.com/library and select the link under "Product Literature and Related Information" at the bottom of the page. This directs you to a documentation links page containing a link for "SelfCheck Systems" where applicable documents are located. 33 List of Machines and Serial Numbers Machine Number

(assigned by library) Model Number Serial Number Troubleshooting Log 34