FCC ID: HLZMS2130BG Notebook Computer with WLAN

Users Guide PRO/Wireless 2200BG Network Connection Model WM3B2200BG Intel(R) PRO/Wireless 2200BG User's Guide Your Intel(R) PRO/Wireless 2200BG Network Connection adapter works with either 802.11b or 802.11g wireless standard. Operating at 2.4 GHz frequency at speeds of up to 54 Mbps you can now connect your computer to high-capacity existing 802.11b networks using multiple access points within large or small environments, and also to high-speed 802.11g networks. Your wireless adapter maintains automatic data rate control according to access point location to achieve the fastest possible connection. All your wireless client connections can be easily managed by the Intel(R) PROSet for Wireless utility. Using the PROSet Profile Wizard, you can create profiles automatically to suite your specific connection requirements. Enhanced security measures using 802.1x, WPA encryption and authentication, and 128-bit WEP encryption is standard for both 802.11b and 802.11g. Introduction to Wireless Networking Software Installation Using Intel(R) PROSet Connecting to a Network Security Overview Setting Up Security Troubleshooting Specifications Glossary Customer Support Safety and Regulatory Notices Warranty Adapter Registration Information in this document is subject to change without notice.

(c) 20002003 Intel Corporation. All rights reserved. Intel Corporation, 5200 N.E. Elam Young Parkway, Hillsboro, OR 97124-6497 USA The copying or reproducing of any material in this document in any manner whatsoever without the written permission of Intel Corporation is strictly forbidden. Intel(R) is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Intel disclaims any proprietary interest in trademarks and trade names other than its own. Microsoft and Windows are registered trademarks of Microsoft Corporation.

*Other names and brands may be claimed as the property of others. Intel Corporation assumes no responsibility for errors or omissions in this document. Nor does Intel make any commitment to update the information contained herein. September 2003 Back to Contents Page Wireless LAN Overview: Intel(R) PRO/Wireless 2200BG User's Guide About Wireless LAN Technology l Choosing a WLAN l Configuring a WLAN l Identifying a WLAN l Surveying the Site of Your WLAN l Factors Affecting Range A wireless network connects computers without using network cables. Computers use radio communications to send data between each other. You can communicate directly with other wireless computers, or connect to an existing network through a wireless access point. When you set up your wireless adapter, you select the operating mode for the kind of wireless network you want. You can use your wireless adapter to connect to other similar wireless devices that comply with the 802.11 standard for wireless networking. Choosing a Wireless LAN Wireless LANs can operate with or without access points, depending on the number of users in the network. Infrastructure mode uses access points to allow wireless computers to send and receive information. Wireless computers transmit to the access point, the access point receives the information and rebroadcasts it to other computers. The access point can also connect to a wired network or to the Internet. Multiple access points can work together to provide coverage over a wide area. Peer-to-Peer mode, also called Ad Hoc mode, works without access points and allows wireless computers to send information directly to other wireless computers. Ad Hoc Mode is only supported in 802.11b and 802.11g networks. You can use Peer-to-Peer mode to network computers in a home or small office or to set up a temporary wireless network for a meeting. Configuring a Wireless LAN There are three basic components that must be configured for an 802.11 wireless LAN to operate properly:

l Network Name: Each wireless network uses a unique Network Name to identify the network. This name is called the Service Set Identifier (SSID). When you set up your wireless adapter, you specify the SSID. If you want to connect to an existing network, you must use the name for that network. If you are setting up your own network you can make up your own name and use it on each computer. The name can be up to 32 characters long and contain letters and numbers. l Profiles: When you set up your computer to access a wireless network, the wireless client manager creates a profile for the wireless settings that you specify. If you want to connect to another network, you can scan for existing networks and make a temporary connection, or create a new profile for that network. After you create profiles, your computer will automatically connect when you change locations. l Security: The 802.11 wireless networks use encryption to help protect your data. Wired equivalent privacy (WEP) uses a 64-bit or 128-bit shared encryption key to scramble data. Before a computer transmits data, it scrambles the data using the secret encryption key. The receiving computer uses this same key to unscramble the data. If you are connecting to an existing network, use the encryption key provided by the administrator of the wireless network. If you are setting up your own network you can make up your own key and use it on each computer. m Wi-Fi Protected Access (WPA) is a security enhancement that strongly increases the level of data protection and access control to a WLAN. WPA mode enforces 802.1x authentication and key-exchange to strengthen data encryption. WPA utilizes its Temporal Key Integrity Protocol (TKIP). TKIP provides important data encryption enhancements that include a per-packet key mixing function, a message integrity check (MIC) named "Michael", an extended initialization vector (IV) with sequencing rules, and a also re-keying mechanism. Using these improvement enhancements, TKIP protects against WEP's known weaknesses. m Cisco Client Extention (CCX) is a server and client 802.1x authentication via a user-supplied logon password. When a wireless access point communicates with a Cisco LEAP-enabled RADIUS (Cisco Secure Access Control Server (ACS) server), Cisco LEAP provides access control through mutual authentication between client wireless adapters and the wireless network and provides dynamic, individual user encryption keys to help protect the privacy of transmitted data. Identifying a Wireless Network Depending on the size and components of a wireless LAN, there are many ways to identify a wireless LAN:

l The Network Name or Service Set Identifier (SSID): Identifies a wireless network. All wireless devices on the network must use the same SSID. l Extended Service Set Identifier (ESSID): A special case of SSID used to identify a wireless network that includes access points. l Independent Basic Service Set Identifier (IBSSID): A special case of SSID used to identify a network of wireless computers configured to communicate directly with one another without using an access point. l Basic Service Set Identifier (BSSID): A unique identifier for each wireless device. The BSSID is the Ethernet MAC address of the device. l Broadcast SSID: An access point can respond to computers sending probe packets with the broadcast SSID. If this feature is enabled on the access point, any wireless user can associate with the access point by using a blank (null) SSID. Surveying the Site of Your Wireless LAN Conducting a site survey for your wireless LAN is the most crucial step in the process of setting up a wireless network. It greatly reduces the amount of troubleshooting you will have to do once you have the wireless LAN set up and ready for connection testing. To conduct a site survey, you will need the following tools:

l An access point (or laptop computer) that is set up to be the transmitter. It should be mounted near and at the same height as the designated location of your wireless LAN. l A laptop that will act as the mobile receiver. It must contain your site survey software. l An area or building map, which will be used to plot the strength of your signals. Once you have the tools you need, you are ready to survey the inside of the building. Launch the site survey software on the mobile receiver laptop and carry it around in the intended wireless LAN area to test the signal strength. Be sure to also check the signal strength of each intended access point location. If you encounter problems while surveying the site, make sure your transmitter laptop is not located on a wall containing metal, such as an air-conditioning duct, which will interfere with the range of your signal. Simply move the transmitter and test the signal strength again. For users to have seamless coverage when moving from access point to access point, the signal levels at each point must overlap. There is software available that will seamlessly hand off changing signal levels from one access point to another. Your building's infrastructure can sometimes interfere with the microwave signal, but finding the location and cause of the interference will allow you to figure out the best place to mount your access points for optimal area coverage. Microwave signals travel in all directions, which means there is one access point for a multi-floor building. However, the range is highly dependent on the material used to construct the flooring, especially metal materials. Once your signal strength is strong inside the building, you are ready to check the strength outside the building. To do so, simply carry the mobile receiver laptop as far down the street or around the building as you can go without losing significant signal strength. If possible, you should be aware of the types of networks being used by the companies on the floors above and below you, so that you can work together in harmony. With wireless networks, security is very important and if you communicate with those around you, you are better prepared to select the right channels, as well as the best location for access points. Factors Affecting Range Although access points can transmit signals up to 60 feet away in an area with many walled barriers or as much as 500 feet away in a large open area, the range is affected by the following factors:

l Building materials, such as steel and drywall, can shorten the range of the radio l Physical layout of the area can interfere with the signals and cause them to be signals. dropped. l Electronic noise from cell phones, microwave ovens, or other devices on the same frequency can interfere with the transmission of the signals. l Range is inversely proportional to data rate, so the faster that the signals are sent, the less distance they will travel. Taking these factors into consideration when you survey the site for your WLAN is key to providing all of your users with undisturbed mobile connectivity. Using multiple access points will, of course, reduce the impact of these factors if your area has dividing walls throughout. What is a Site Survey?

A site survey is an in-depth examination and analysis of a proposed wireless LAN site. The purpose of a site survey is to determine the number of access points needed, the types of antennas needed, and the best placement for those access points and antennas. Although the goal of a site survey is simple, the means of arriving at that goal are not. Some of the steps involve taking measurements, but most involve experience, trial and error, and a little guesswork rather than numbers and figures. When to Perform a Site Survey Intel recommends that you perform a site survey prior to installing a wireless LAN. Site surveys are especially important when:

l You are installing a new site: Evaluate the placement of the access points and antennas throughout the proposed site. l You are changing an existing site: When modifying or extending an existing network structure, re-evaluate the placement of the access points and antennas. If you need a different level of coverage in some areas, you may need to move, replace, or supplement access points and antennas. l You are physically changing the site: Remodeling may introduce new sources of interference, such as motors and metal structures within the coverage area of the access point, even if it does not directly effect the sites where the access points are located. Elements of an Effective Site Survey An effective site survey requires four elements. Failure to commit the appropriate time, money, and energy to accomplish a proper site survey in advance may result in greater expenditures of money and time later, when problems arise that require repeated adjustments to the wireless configuration. The three elements of an effective site survey are:

1. Examine the network usage problems solved by the wireless LAN. How many clients need a wireless LAN connection? What areas of the site require wireless LAN connectivity? How many hours each day is wireless LAN connectivity required? Which locations are likely to generate the largest amount of data traffic?

Where is future network expansion most likely?

2. Study blueprints of the proposed wireless LAN site. A site blueprint provides a map of the site as well as the location of objects, such as walls, partitions, and anything else that could affect the performance of a wireless LAN. Examining the site blueprint prior to conducting the physical walk-

through helps you identify areas in which wireless equipment is likely to perform well and areas where it is not. Many obstructions are not readily visible and, in some cases, a room originally built for a specific purpose, such as a radiology lab, might have been converted into something completely different, such as a conference room. The blueprint may also show areas proposed for future building expansion. To prepare for the next step of the site survey, mark possible wireless device locations on the blueprint and refer to the marked blueprint during the physical walk-through and inventory. 3. Conduct a physical walk-through and inventory. The primary purpose of the physical walk-through is to document any items or materials near a proposed device location that may interfere with reception or transmission and affect network performance. Document stock and inventory levels, current environmental conditions and any materials that may interfere with the wireless LAN. Back to Contents Page Please read all restrictions and disclaimers. Back to Contents Page Software Installation: Intel(R) PRO/Wireless 2200BG User's Guide Software Installation Installing Drivers and Intel(R) PROSet Software See the instructions for your operating system:

l Windows 2000 l Windows XP Installation under Windows* 2000 Preliminary Notes The installation instructions in this section are based on the following assumptions:

l The wireless adapter hardware has already been installed in the computer in accordance with the computer manufacturer's instructions. l The computer has not been powered on since the hardware installation was completed. l No other wireless LAN card is installed in this computer. To install the driver before installing hardware, use Start > Run and browse to the file SetupWLD.exe in the path PROW2200\WIN2K on the Intel CD. After running SetupWLD.exe, shut down the computer and install the hardware. When the computer restarts, the driver will be automatically installed. After loading the Windows 2000 operating system, be sure to log in with administrative rights. If you log in to Windows 2000 without administrative rights, you may run into problems during the installation. During initial adapter installation and configuration, it may take up to two minutes for adapter settings to be confirmed. Driver Installation To install driver software in Windows* 2000, follow these steps:

1. Power up the computer in which the wireless adapter hardware has just been installed. 2. Log in with administrative rights when prompted by Windows 2000. 3. Wait for Windows to detect the newly installed hardware and display the Found New Hardware Wizard dialog. If Windows does not detect the new hardware, see Troubleshooting. 4. Insert the Intel CD-ROM into your CD-ROM drive. If the Intel(R) PRO Network Connections menu screen appears, leave it open and click the Found New Hardware Wizard dialog to make that the active window. 5. On the Install Hardware Device Drivers screen verify that Search for a suitable driver for my device (recommended) is selected, then click Next. 6. When the Locate Driver Files dialog appears, verify that the item CD-ROM drives 7. When the Driver Files Search Results dialog appears, indicating that a driver was is checked and click Next. found, click Next. 8. On the Network Name screen, click Next to accept the default Network Name

(SSID), or enter a specific SSID for your network, then click Next. 9. On the Data Encryption screen, click Next to accept the default encryption setting None, or enter specific encryption settings for your network, then click Next. 10. On the Found New Hardware Wizard screen, click Finish. Proceed to install Intel(R) PROSet. Intel(R) PROSet Installation (Required) Continue with the following steps to install the Intel(R) PROSet wireless configuration utility (required):

Some versions of this product do not support the Intel(R) PRO Network Connections menu screen for installation of utility software. If the Intel(R) PRO Network Connections menu screen does not appear, or if it does not have a menu item for Wireless LAN Adapters, you can start the Intel(R) PROSet installer manually using Start

> Run and browsing to the file iSetup.exe in the path APPS/PROSET/WINXPT32 on the Intel CD supplied with the product. Skip Steps 11 and 12 below and continue with Step 13. 11. On the Intel(R) PRO Network Connections screen, click Wireless LAN Adapters. This screen may have been launched in step 4 above. If the screen is not visible when you close the Found New Hardware Wizard dialog, display it by removing and re-inserting the Intel CD, or by running autorun.exe from the CD. 12. On the Intel PRO/Wireless LAN Adapters menu screen, click Install Software. 13. On the Welcome to the InstallShield Wizard for Intel(R) PROSet screen, click Next. 14. On the License Agreement screen, after reading the license agreement, select I accept the terms in the license agreement and click Next. 15. On the Setup Type screen, verify that Typical is selected, then click Next. This is the recommended setting for a first-time installation. 16. On the Ready to Install the Program screen click Install. 17. After the software is installed on your computer, click Finish. Click Exit to close the Intel(R) PRO Network Connections screen. 18. To launch Intel(R) PROSet, double-click the Intel(R) PROSet icon in the system tray or follow the path Start > Programs > Intel Network Adapters > Intel(R) PROSet. For additional information on the program, press F1 or click Help while the program is running. During initial adapter installation and configuration, it may take up to two minutes for adapter settings to be confirmed. Uninstalling Intel(R) PROSet After uninstalling Intel(R) PROSet using the "add/remove" feature in Windows, re-

boot the computer. Any current connection remains active (the profile is active) until the computer re-boots. Installation under Window* XP Preliminary Notes The installation instructions in this section are based on the following assumptions:

l The wireless adapter hardware has already been installed in the computer in accordance with the computer manufacturer's instructions. l The computer has not been powered on since the hardware installation was completed. l No other wireless LAN card is installed in this computer. To install the driver before installing hardware, use Start > Run and browse to the file SetupWLD.exe in the path PROW2200\WINXP on the Intel CD. After running SetupWLD.exe, shut down the computer and install the hardware. When the computer restarts, the driver will be automatically installed. Before proceeding, make sure that you are operating Windows XP with administrative rights. If you log in to Windows XP without administrative rights, you may run into problems during the installation. The Intel(R) PROSet utility or the Windows XP wireless configuration feature can be used to configure wireless network settings. The instructions below include steps for installing the Intel(R) PROSet utility and for turning off the Windows XP configuration feature. If you do not turn off the Windows XP feature, you will not be able to use Intel(R) PROSet to configure wireless network settings. For information on how to use the Windows XP feature, see your Windows XP documentation. Driver Installation To install drivers under Windows* XP, follow these steps:

1. Power up the computer in which the wireless adapter hardware has just been installed. 2. Log in with administrative rights if prompted by Windows XP. 3. Wait for Windows to detect the newly installed hardware and display the Found New Hardware Wizard dialog. Verify that Install the software automatically

(Recommended) is selected. If Windows does not detect the new hardware, see Troubleshooting. 4. Insert the Intel CD into your CD drive. The New Hardware Found Wizard searches for the correct driver files and copies them to your hard drive. 5. On the Network Name screen, click Next to accept the default Network Name

(SSID), or enter a specific SSID for your network, then click Next. 6. On the Data Encryption screen, click Next to accept the default encryption setting None, or enter specific encryption settings for your network, then click Next. 7. On the Found New Hardware Wizard screen, click Finish. Proceed to disable the Windows XP wireless configuration feature. Disable Windows XP Wireless Configuration (Required) To disable the Windows XP wireless configuration feature so that you can use Intel(R) PROSet for wireless configuration, continue as follows:

Instructions are written for use with the Windows XP Start Menu and Control Panel Category View, not with "Classic" Start Menu or Control Panel views. 8. Click Start and Control Panel. 9. On the Pick a category screen, click Network and Internet Connections, then under the heading or pick a Control Panel icon click Network Connections. 10. In the Network Connections window, right-click your Wireless Network Connection and select Properties. 11. Select the Wireless Networks tab. 12. Click to clear ("deselect") the check box Use Windows to configure my wireless network settings, then click OK on the Wireless Network tab. Do not click any other tabs. Continue with the installation of Intel(R) PROSet. Intel(R) PROSet Installation (Required) Continue with the following steps to install the Intel(R) PROSet wireless configuration utility (required):

Some versions of this product do not support the Intel(R) PRO Network Connections menu screen for installation of utility software. If the Intel(R) PRO Network Connections menu screen does not appear, or if it does not have a menu item for Wireless LAN Adapters, you can start the Intel(R) PROSet installer manually using Start

> Run and browsing to the file iSetup.exe in the path APPS/PROSET/WINXP32 on the Intel CD supplied with the product. Skip Steps 13 and 14 below and continue with Step 15. 13. Display the Intel(R) PRO Network Connections screen by removing and re-

inserting the Intel CD, or by running autorun.exe from the CD. Click Wireless LAN Adapters. 14. On the Intel PRO/Wireless LAN Adapters menu screen, click Install Software. 15. On the Welcome to the InstallShield Wizard for Intel(R) PROSet screen, click Next. 16. On the License Agreement screen, after reading the license agreement, select I accept the terms in the license agreement and click Next. 17. On the Setup Type screen, select Typical and then click Next. This is the recommended setting for a first-time installation. 18. On the Ready to Install the Program screen click Install. 19. After the software is installed on your computer, click Finish. Click Exit to close the Intel(R) PRO Network Connections screen. 20. To launch Intel(R) PROSet, double-click the Intel(R) PROSet icon in the system tray or follow the path Start > Programs > Intel Network Adapters > Intel(R) PROSet. For additional information on the program, press F1 or click Help while the program is running. Uninstalling Intel(R) PROSet After uninstalling Intel(R) PROSet using the "add/remove" feature in Windows, re-

boot the computer. Any current connection remains active (the profile is active) until the computer re-boots. Back to Contents Page Please read all restrictions and disclaimers. Back to Contents Page Troubleshooting: Intel(R) PRO/Wireless 2200BG User's Guide Troubleshooting l LAN Utility Conflict Message l Using a Profile with an incorrect WEP Encryption Key l Problems with installation l Before calling Customer Support l Users are dropped from the wireless network l Range decreases as data rate increases l Signal doesn't pass through a short or thin wall l Signal strength drops when a cell phone is used in area l Range is shorter than it should be l Interference from fluorescent lights l When too much range is undesirable l Help Prevent access to wireless networks from outside the building l Problems with network connectivity l Checking Adapter Statistics LAN Utility Conflict Message Message dialog "Another wireless LAN utility is communicating with the Intel(R) PRO/Wireless LAN adapter. To avoid conflicts, Intel(R) PROSet has temporarily disabled its Profile Management features" is displayed. Refer to Enabling Intel(R) PROSet to manage Your Wireless Connections for information. Using a Profile with an incorrect WEP Encryption Key When connected to an access point using a profile with an incorrect WEP key encryption, the task tray icon and the General page will both indicate good signal strength and that you are associated with the AP. However, when you attempt to send data to the AP using this profile, because of the incorrect WEP key encryption, authentication cannot be established to acquire an IP address from the AP to allow data transfer. Refer to the following WEP encryption and authentication settings. Open Authentication with an incorrect WEP 64 or 128-bit encryption key:

l A profile with an incorrect WEP encryption key will allow the wireless adapter to associate with the access point. l No data transfer Open Authentication with no WEP encryption:

l Allows association to an access point l Data transfer is allowed Shared Authentication:

l Associated to an AP always allows data transfer. Problems with installation Windows does not detect the wireless adapter:

1. Remove and re-install the adapter. 2. Uninstall and reinstall the adapter's drivers. Before calling Customer Support Make a note of the following answers before calling customer support:

l From the General tab, view the adapter's connection details. Check that it is associated with an access point, and the quality and strength of the signal. l From the General page, click the Details button and check what revision of software and hardware or other LAN software are you running?

l How many remote units do you have talking to each access point?

l What channels are you using, and how are they dispersed?

l How much coverage overlap is there between access points?

l How high above the floor are the access points mounted?

l What other electronic equipment is operating in the same band?

l What construction materials are used in wall and floors?

Users are dropped from the wireless network Suggested causes and solutions:

l Find out if a person or workgroup moved or if the building has been rearranged. l If two or more users are seated too close to each other, performance can suffer. Instruct your users to space themselves a small distance apart to keep receivers from being overloaded. l Delivery trucks with very large metal sides can affect performance by reflecting destructive signals back into a building. If you have an installation that includes a shipping dock, check to see if the problem coincides with the arrival of large trucks. l Personal systems can also interfere with your network. Wireless speakers, cordless earphones, some Bluetooth devices, and similar systems can be the source of an infrequent but hard to find the problem. Some systems do not conform to wireless regulations. Shut off suspect devices or remove them from the area. l If possible, remove and reinstall your new software. Conflicts with other resident software packages are always a possibility, and they are not always the fault of the newest addition. Sometimes just starting over fixes the problem. l Swap units around. Does your problem follow the changed units, or is it unique to a specific location? If it follows the product, the swapped unit could be damaged, or improperly configured. If the problem stays with the location, try to find out what is different about that particular room or area. Range decreases as data rate increases This is a normal condition. Range is inversely proportional to data rate: the faster the data, the shorter the range. This has to do with the modulation technology used. Very fast data rates require extremely complex signal waveforms, where even minor distortions can result in data errors. Slower data rates are much more tolerant, and consequently will get through even in the presence of some amount of noise, interference, distortion and echo. Signal doesn't pass through a short or thin wall Range is highly dependent on the physical environment. In a line-of-sight location, with elevated and calibrated antennas, range predictions are quite accurate. This is not true in a typical office building, where the walls may be simple drywall (which is almost transparent to microwaves), or could be plaster with metal underneath. Most sites are somewhere between these two extremes, and consist of a mixture of surfaces. You cant tell what is inside a wall by just looking at it, and we cant tell you exactly what distance you will achieve. Consider published range information to be typical, average, common or usual. Do not expect it to be exact. Signal strength drops when a cell phone is used in the area Range also depends on the electronic environment. If other equipment that could cause interference is nearby, the range of your transceiver could vary widely, and could change suddenly when the other equipment activates. This is particularly true for 802.11b installations, which share their frequencies with microwave ovens, cordless phones, wireless hi-fi speakers, electronics toys and similar devices. Try to keep your system away from other transmitters, and from other sources of electrical noise, such as large motors, spot welders, and similar electronically noisy devices. Range is shorter than it should be Repeat some tests late in the evening, or on a weekend, when there may be less interference. However, some users leave their networks turned all the time so this test is not foolproof. By all means, try more than one channel. Your range problem may just be a nearby user whose system uses your present test channel. Interference from fluorescent lights If you mount an access point close to fluorescent light fixtures, the lamp glow appears constant, but inside the lamp tube, ionization appears and disappears 120 times a second. This can modulate or chop an incoming signal and interfere with reception. When too much range is undesirable Too much range is not necessarily a good thing. At first it would appear that you would want as much range as possible, but with the increase in range comes an increase in interference potential, as your unit hears not only your other units but also manages to hear the systems of other companies up and down the street. If you have a large installation, you will also wind up with more than one access point using the same channel. If a remote unit hears two or more access points, this will slow the network. Help Prevent access to wireless networks from outside the building Excess transmit range presents a special reverse problem. For example, putting an access point adjacent to a second floor bay window invites anyone with the right software on the street below to pick up and enjoy all network transmissions. We discuss some possible solutions to this problem further on. Problems with Network Connectivity If you cannot connect to the wireless network, try the following:

Check Network Settings 1. From the General page, check that the Network Name (SSID) and operating mode are correct. If the laptop is configured for ad hoc networking, make sure that the channel is correct. 2. To correct these settings, click the Networks tab. 3. Select the profile being used. 4. Click the Edit button and make the changes. Access Point Connection Problems Check the preamble length setting in the Windows Device Manager Advanced tab. If it is determined that a short preamble length is required to connect to an access point, try changing the "Auto (default) setting to "Long Only," this option always uses a long preamble. Refer to "Changing the Preamble Length Setting" for details. Check Security Settings 1. From the General page, check that the security settings are correct. 2. To correct the security settings, click the Networks tab. 3. Select the profile being used. 4. Click the Edit button. 5. Click the Security tab. Make sure that the settings for WEP encryption are correct. Checking Adapter Statistics Adapter Statistics If the adapter is communicating with an access point (infrastructure mode) or other computers in peer-to-peer mode, click the Statistics button in the Troubleshooting tab to display the current information about how well the adapter is transmitting and receiving information. Back to Contents Page Please read all restrictions and disclaimers. Back to Contents Page Connecting to a Network: Intel(R) PRO/Wireless 2200BG User's Guide Connecting to a Network using Intel(R) PROSet l Enabling Intel(R) PROSet to manage Your Wireless Connections l System Wide Advanced Settings l Intel(R) PROSet Configuration Service l Scanning for Available Networks l Connecting to a Network Using an Access Point l Connecting to a Peer-to-Peer (Ad Hoc) Network l Switching the Radio Off and On l Disable the Radio from Windows l Viewing Adapter Advanced Settings in Windows l Changing the Preamble Length Setting Enabling Intel(R) PROSet to manage Your Wireless Connections If you are using Windows XP as your wireless manager the following described how to enable Intel(R) PROSet as your wireless manager. 1. From the Desktop, Click the Start button > Control Panel. If you are looking at the Category View of Control panel, click switch to classic view. If you are looking at the classic view of control panel, go to the next step. 2. Right-click Network Connections, then click Open. 3. In Wireless Network Connection Properties, Click the Wireless Network tab, verify that the Use Windows to configure my wireless network settings checkbox is clear

(unchecked). 4. Double-click the Intel(R) PROSet icon in the desktop task tray. 5. If you have previously setup your profiles, click the Networks tab. The profile list should display available networks to connect to. If no profiles have been established, refer to Creating a New Profile for more information. System Wide Advanced Settings Profile Management Options The following Profile Management options can be found in Advanced Settings. Display available networks when not associated: When cleared, disables the Intel(R) PROSet wireless manager dialog listing the available networks. When checked, the Intel Configuration Service running in the background automatically displays available networks not listed in the Profile List. This method provides automatic connection to available networks in the range of your wireless adapter. The Configuration Service constantly monitors your wireless adapter's connection status. If no matching profiles are found in the Profile List for a network, a dialog automatically displays the available network access points and computers (ad hoc mode) within range of the wireless adapter. The Configuration Service can also be used if there is more than one wireless adapter installed using 802.11b bands. When the Intel Configuration Service dialog is displayed, listing the available networks, checking "Dont show this again" option, will prevent the dialog from displaying again if the adapter becomes unassociated. The Configuration Service will continue to function and attempt to connect, using a profile from the Profile List, or to an available network depending on the selection mode. This means that if Connect Using Preferred Profiles Only is selected and no matching profile is found, then the adapter will remain unassociated. You can still use the Connect button from the Networks tab to connect to an available network. Notify when disabling profile management features: When cleared, Windows XP Zero Configuration wireless manager is enabled. When checked, a message dialog

"Another wireless LAN utility is communicating with the Intel(R) PRO/Wireless LAN adapter. To avoid conflicts, Intel(R) PROSet has temporarily disabled its Profile Management features" is displayed. For instance, if Windows XP Zero Configuration is enabled, the Connect button on the Profile page cannot be used to connect to any available networks. The Scan button can be used to scan for available networks. However, the Connect button is non-functioning when used to connect to an available network. l Ad hoc mode is disabled. The Connect button in the ad hoc connect dialog is non-

functioning. l Task tray icon menu: Launching an ad hoc profile and applying a profile from the task tray menu is not available. Notify when Windows XP Zero Configuration is enabled: If the box is cleared (default setting is checked), it indicates that Windows XP Zero Configuration wireless manager is enabled. The XP notification dialog is displayed indicating that Windows XP is currently configured to manage the wireless adapter. Do you wish to disable Windows XP management and let Intel(R) PROSet manage your wireless network?

l Select yes, Intel(R) PROSet will manage the wireless adapter. l Select No, Windows XP will manage the wireless adapter. Enable Profile Management Features: If the box is checked, it indicates that Intel(R) PROSet is the default wireless network manager. If cleared, Windows XP is the wireless network manager. NOTE: If Windows XP Zero Configuration is enabled while using Intel(R) PROSet, a notification dialog displays, if you choose "No" on this dialog, the Intel(R) PROSet profile management features are disabled. Refer to the Advanced Settings for more information. Mixed mode protection: Use RTS/CTS enabled to avoid collisions in mixed mode environments where the 802.11g and 802.11b clients cannot hear each other. CTS-to-

self enabled improves performance in mixed mode environments where 802.11g and 802.11b clients are in close proximity and can hear each other. Intel(R) PROSet Configuration Service The Configuration Service feature operates in background to automatically display available networks not listed in the Profile List. This method provides automatic connection in a 2.4 environment to available networks in the range of your wireless adapter. The Configuration Service constantly monitors your wireless adapter's connection status. If no matching profiles are found in the Profile List for a network, a dialog automatically displays the available network access points and computers (ad hoc mode) within range of the wireless adapter. The Configuration Service can also be used if there is more than one wireless adapter installed using 802.11b band. The Configuration Service features:

l The Configuration Service is launched when you log on to your computer. l No active profile switching will be performed. Once the adapter is associated with the access point, if a higher priority profile becomes available, no switching will occur. l The Configuration Service is only available if Intel(R) PROSet is installed. l If a connection to an access point cannot be made using any of the profiles in the Profile List, a dialog will display the available networks. l If there are multiple profiles listed for an available network, a dialog box will list the profiles for you to choose from. l If an available network is detected with WEP encryption and authentication, a dialog for setting up WEP encryption displays before the connection is made. The Configuration Service can be used in two ways:

1. Connect to available network using profiles only: In this mode the Configuration Service attempts to connect to a network access point using profiles from the Profile List only. If no matching profile is found, a dialog appears that lists the available networks. You can also close this dialog without connecting by clicking the Cancel button. The adapter will remain unassociated, and the list of available networks will NOT be displayed again unless another available network is detected. This mode is set in the Advanced Setting options. 2. Connect to any available network if no matching profile found: In this mode the Configuration Service attempts to connect to a network access point first using profiles from the Profile List. If no matching profile is found, the Configuration Service automatically connects to any available network. This mode is set in the Advanced Setting options. Enabling Automatic Connection The Configuration Service also monitors for the "resume status" after a laptop computer suspend event. When this occurs, the Configuration Service will re-enable the automatic connection service. These features can be enabled again after rebooting your computer or after a suspend and resume cycle. Features affected when another profile management application is detected For AAA Client:

Select OK, and the AAA Client application will manage the adapter. The current connection will continue with the affected Intel(R) PROSet features show below. To avoid conflicts, the Intel(R) PROSet profile management features have been temporarily disabled. To re-enable these features, first disable the other LAN utility and then either:

1. Re-enable from Intel(R) PROSet's Advanced Settings. 2. Resume after a computer suspend. 3. Reboot the computer. NOTE: AAA Client Wireless Manager - If PROSet detects another wireless AAA client manager, a notification dialog displays, if you choose "OK" on this dialog, the Intel(R) PROSet profile management features are automatically disabled. The Advanced Setting "Notify when disabling profile management features" check box must be checked in order to display the notification dialog if Windows XP Zero Configuration in not enabled. The default setting is enabled

(checked). For Windows XP Zero Configuration:

l Select Yes, to disable Windows XP Zero Configuration. Intel(R) PROSet will continue to manage the adapter. l Select No, Windows XP will manage the adapter. The current connection will continue with the affected Intel(R) PROSet features show below. You can also prevent the dialog from being displayed again, in which case Windows XP Zero Configuration will automatically manage the wireless adapter. The notification dialog can be re-enabled from the Advanced Settings options. Affected Intel(R) PROSet features:

l The Connect button on the Profile page is non-functioning. l The Scan button can be used to scan for available networks, however, the Connect button is non-functioning when used to connect to an available network. l Ad hoc mode is disabled. The Connect button in the ad hoc connect dialog is non-

functioning. l Task tray icon menu: Launching an ad hoc profile and applying a profile from the task tray menu is not available. NOTE: If the buttons described above are used, the following message displays:

"Another wireless LAN utility is communicating with the Intel(R) PRO/Wireless LAN adapter. To avoid conflicts, Intel(R) PROSet has temporarily disabled its Profile Management features."

Scanning for Available Networks A fast way to connect to a network is to use the Scan button to search for a network access point in range of your wireless adapter. When a network is found, you can instantly connect without a profile or create a new profile. NOTE: Profiles with the Enable Auto-Import feature enabled will also be displayed in the profile list of available networks. Refer to Automatic Profile Distribution for more information. To scan for available networks:

1. From the General page, select the wireless adapter on the left side pane. 2. Select the Networks tab. 3. Click the Scan button. 4. The Available Networks dialog displays the names of the available networks. Click the Refresh button to refresh the list of available networks. 5. Select the network from the list, and click the Connect button. 6. Select the network profile name with <no profile> shown, and click the Connect button. 7. Click the No, connect me directly without creating a profile option. Note, you can click Yes, create a profile for this network now to create a profile to be used later. NOTE: If the selected network has 802.11x authentication, you must first create a profile using the Profile Wizard. However, if the network has no WEP security

(Open), WEP 64 or 128-bit encryption, or WPA-PSK, you can enter the required security settings in the dialog that displays after clicking the Connect button. Then a one time connection without a profile can be made. l The selected network has WPA-PSK security settings: If the selected network has 802.1x authentication security settings, after clicking the Connect button, the Profile Wizard Advanced Security page will display. From this dialog you can enter the 802.1x settings and connect to the network. l The selected network has no (Open) WEP security settings: If the selected network has no security (Open). Click the Connect button to connect to the network. l The selected network has WEP security settings: If the selected network has WEP encryption security settings, after clicking the Connect button, the Profile Wizard Advanced Security page will display. From this dialog you can enter the WEP security settings and connect to the network. 8. Click OK to connect to a network. Connecting to a Network Using an Access Point An infrastructure network consists of one or more access points and one or more computers with wireless adapters installed. Each access point must have a wired connection to the Local Area Network (LAN). You can connect to a network by first creating a new profile using the Profile Wizard, then selecting that profile to connect to the network access point using the Connect button. You can also connect to a network, by using the Scan button. Refer to Creating a New Profile for more information. Connecting to a Peer-to-Peer (Ad Hoc) Network In peer-to-peer (ad hoc) mode, you can send and receive information to other computers in an ad hoc network. All wireless clients in the ad hoc network must use the same network name (SSID) and channel number. For a list of allowed 802.11b ad hoc channels, refer to the Adapter Settings for more information. NOTE: While scanning with an ad hoc profile set to a specific transmit channel, if an ad hoc network is found on another channel, you will be connected using the new channel. The new channel number is displayed in the Adapter Settings. Connect to an Ad Hoc Network NOTE: For information about connecting to an ad hoc using a profile, refer to Create an Ad Hoc Profile using the Profile Wizard. l Connect using an ad hoc profile. Refer to Creating a New Profile for details. Select an ad hoc profile from the Profile List and click the Connect button. This method uses a pre-defined ad hoc profile created by the Profile Wizard. The ad hoc profile is displayed in the Profile List. When joining an ad hoc network, the transmit channel established by the first computer is used. This channel may be different than the one selected when the ad hoc profile was created by the Profile Wizard. Ending an Ad Hoc Session To end an ad hoc session, click the Close button. After the session is ended, an attempt is made to re-connect to the last profile used from the Profile List. Creating an Ad Hoc Profile Using the Profile Wizard The following describes how to create a new ad hoc profile using the Profile Wizard and connect to an ad hoc network General Settings 1. From the General page, click the Networks tab. 2. Click the Add button. The General Settings dialog displays. 3. Enter a profile name in the Profile Name field. 4. Enter the network SSID, in the Network Name (SSID) field. 5. Click Ad hoc operating mode. 6. Click Password protect this profile to set a profile password. 7. Click Next. Security Settings 8. Select either None, WEP for the data encryption. 9. If WEP is selected, select either 64 or 128-bit for the Encryption Level. 10. Select the key index 1, 2, 3 or 4. 11. Enter the required pass phrase or hex key. 12. If the Password Protection checkbox was checked on the General settings page, then click Next to display the Password page. Password Protection Settings 13. Click the Password protect this profile checkbox. 14. Enter a password in the Password field. 15. Reenter the same password in the Confirm New Password field. 16. Click the Back button to change or verify the settings or click Finish when you have completed the profile settings and return to the Networks page. Connect to the Network 17. Changing the default transmit channel from the Adapter tab: Unless the other computers in the ad hoc network use a different channel from the default channel, there is no need to change the default channel. If you want to change the default channel, click the Adapter tab, and click Configure under Ad Hoc Channel Selection. Choose the operating band select a channel. Click OK to save the setting. 18. Select the Networks tab 19. After creating the new profile, click the profile in the Profile List. Profiles using ad hoc mode are indicated by a computer icon next to the profile name. 20. Click the Connect button to connect to the ad hoc network. Switching the Radio Off/On When your computer is switched on, if the radio is enabled it is constantly transmitting signals. In certain situations, such as landing or takeoff of an airplane, the radio signals may need to be turned off, if not these signals may cause interference. The following describes how to use your keyboard (if this option is available) and Intel(R) PROSet to switch the radio on or off. The radio can be enabled or disabled from your computer keyboard, the task tray wireless menu option and from Intel(R) PROSet. The current status of the radio is displayed in the task tray wireless icon and on the General page. Using the optional hardware radio on/off switch The radio can enabled or disabled from your keyboard, or from an external hardware switch if these options are available. Refer to your computer manufacturer for more information. Intel(R) PROSet displays the current state of the radio on the General page if one of these option is installed. Using Intel(R) PROSet to switch the radio on/off The radio can be switched on or off from General page in Intel(R) PROSet. The current state of the radio is displayed in the wireless adapter task tray menu option. The General page also displays the current state of the radio if the hardware option is installed. Switching the radio On/Off Note: When your laptop is switched on, the radio is constantly transmitting signals. In certain situations, such as in a plane, signals from the radio may cause interference. To switch the radio OFF: From the General page; click the Off button next to Switch Radio On/Off. l The wireless adapter is not associated with the network when the radio is off. l Intel(R) PROSet can be used to edit or add profile contents when the radio is off. To switch the radio ON: From the General page; click the On button next to Switch Radio On/Off. When the radio is on, an attempt will be made to associate with the network access point using the last profile. If the adapter cannot connect to the access point, the Configuration Service will attempt to find an available network. Refer to Configuration Service for more information. Switching the radio on or off from the Task Tray menu option Right-click the wireless icon in the task tray and select the wireless adapter being used. Depending on the previous state of the radio, select Switch Radio Off (radio is already ON, select to turn OFF) or Switch Radio On (radio is already OFF, select to turn ON). Disable the Radio from Windows The radio can be disabled (made non-functional) via the Windows operating system using Device Manager. Windows XP/2000 1. From your desktop, right-click My Computer and click Properties. 2. Click the Hardware tab. 3. Click the Device Manager button. 4. Double-click Network adapters. 5. Right-click the installed wireless adapter in use. 6. Choose Disable from the pop-up menu. 7. Click OK. Viewing Adapter Advanced Settings in Windows The following advanced options are available in the Windows Device Manager Advanced tab if Intel(R) PROset is not installed. If PROSet is installed the Advanced tab displays the Open button. Selected this button to open PROSet. Some of the options are also available in Intel(R) PROSet. Advanced tab option under Windows XP and 2000:

l Ad Hoc Transmit Power - Set 802.11b ad hoc output power level of the wireless adapter. l Power Management - Set a balance between the computer's power source and the battery. l Wireless Mode - Select the wireless mode (modulation type) for date rate. Default setting: "Connect to 802.11g and 802.11b." This option uses both 11 Mbps and 54 Mbps date rate. Other options are, "Connect to 802.11g only" and "Connect to 802.11b only."

l Preamble - The preamble property allows you to select the length of the preamble used to make a connection. Only available in the Windows Advanced dialog. See

"Changing the Preamble Length Setting" for details. To access the Advanced options:

1. From your desktop, right-click My Computer and click Properties. 2. Click the Hardware tab. 3. Click the Device Manager button. 4. Double-click Network adapters. 5. Right-click the name of the installed wireless adapter in use. 6. Select the Advanced tab. Changing the Preamble Length Setting The preamble property allows you to select the length of the preamble used to make a connection. If you have a problem connecting to an access point, please contact your system administrator or check the preamble length setting. If it is determined that a long preamble length is required to connect to the access point, try changing the preamble to

"Long Only," this option always uses a long preamble to connect to the access point. The

"Auto" (Default) setting option allows automatic detection of the preamble setting received from the access point to enable the appropriate preamble option. Short preamble is used if this option is supported, if not, long preamble is used. To enable "Long Only" preamble length under Windows XP and 2000:

1. Start Windows and log on with administrative privileges. 2. Right-click on My computer on your Desktop and select Properties. 3. Click the Hardware Tab and click Device Manager. 4. Click Network Adapter, locate your installed wireless adapter, right-click on the device and select Property. 5. Click on Advanced Tab. 6. Select Preamble. 7. Click Use default value, to uncheck the box. 8. Select Long Only from the drop-down box. 9. Click OK to save and exit the dialog. Advanced Tab Preamble Description Property Preamble Value Auto (Default): This option allows automatic detection of the preamble setting received from the access point to enable the appropriate preamble option. Short preamble is used if this option is supported, if not, long preamble is used. Long Only: Always use a long preamble length to connect to an access point. Back to Contents Page Please read all restrictions and disclaimers. Back to Contents Page Using PROSet Profiles: Intel(R) PRO/Wireless 2200BG User's Guide Using Intel(R) PROSet Wireless Profiles l Setting up Windows Network Profiles l Profile Connection Preferences l Creating a New Profile l Importing and Exporting Profiles l Setting a Profile Password l Automatic Profile Distribution l Editing an Existing Profile l Deleting a Profile l Connecting to a Network without a Profile l Connecting to a Network if a Blank SSID displays l Loading a Profile from the Task Tray Setting up Windows Network Profiles A profile is a saved group of network settings. Profiles are displayed in the Profile List in the wireless client manager General page. Profiles can be arranged in order of network connection priority. You can connect to one network using the first profile in the Profile List, then automatically connect to another network using the next profile. This allows you to stay connected while roaming freely from one wireless network to another. Although you can assign multiple profiles to a single network, you can only use one profile per connection. To add a new profile, use the Profile Wizard sequence of dialogs to configure the profile contents. The following example uses all of the Profile Wizard dialogs. Some settings may not be required for all profiles. Refer to the following to setup profile connection preferences:

Profile Connection Preferences To access the profile connection preference option:

1. From the General page, click the Networks tab. 2. Click the Advanced button. 3. Under the Auto-connection heading, click the one of the following options:

l Connect to available networks using profiles only (Default setting): Use the profiles in the Profile List to connect to any available network. l Connect to any available network if no matching profile is found: Connect to any available network without using a profile from the Profile List. l Connect to any network based on profiles only (Cisco Mode): Connect to any available network access point using profiles enabled for Cisco CCX (version 1) mode. This mode allows connection to access points that support multiple and blank network names (SSIDs). 4. Click OK to save the setting and return to the previous dialog. Creating a New Profile To add a new profile, use the Profile Wizard sequence of dialogs to configure the profile contents. The following example uses all of the Profile Wizard dialogs, although some of the settings may not be required. To create a new profile and connect to a network:

1. From the General page, click the Networks tab. 2. Click the Add button. The General Settings dialog displays. NOTE: If this is the first time you have created a profile, click the profile named Default in the Profile List, click the Edit button and rename the default profile in the Profile Name field on the General page. General Settings 3. Enter a profile name in the Profile Name field. 4. Enter the network SSID, in the Network Name (SSID) field. 5. Click Infrastructure or Ad hoc for the operating mode. 6. Click Password protect this profile to set a password for the profile. 7. The Mandatory AP option is only used if Infrastructure mode is selected. Use this option to connect to a specific access point. Click the Mandatory AP button, enter the Ethernet address for the access point. Click OK to save the setting and return to the General Settings page. 8. Click the Enable Cisco Client eXtentions option to enable CKIP data encryption. 9. Check Enable Auto-Import to allow this profile to be imported. Refer to Automatic Profile Distribution for more information. 10. Click Next. Security Settings 11. Select Open or Shared in the Network Authentication options. Open, does not use any authentication method. Shared uses the WEP key as the authentication method. 12. Select either None, WEP or CKIP (if Enable Cisco Client eXtentions is enabled on the General Settings page) for the data encryption. 13. If WEP is selected, select either 64 or 128-bit for the Encryption Level. 14. Select the key index 1, 2, 3 or 4. 15. Enter the required pass phrase or hex key. 16. Click the 802.1x Enabled checkbox to enable the 802.1x security option. 17. Select MD5 as the 802.1x Authentication Type. 18. Click the Configure button to open the MD5 Setting dialog. Enter the user name and password of the user you have created on the authentication server. The user name and password do not have to be the same as name and password of your current Windows user login. 19. Click Close to save the settings. 20. If the Password Protection checkbox was checked on the General settings page, then click Next to display the Password page. Password Protection Settings 21. Click the Password protect this profile checkbox. 22. Enter a password in the Password field. 23. Reenter the same password in the Confirm New Password field. 24. Click the Back button to change or verify the settings or click Finish when you have completed the profile settings and return to the Networks page. Connect to the Network 25. Click the new profile name shown in the Profile List. Use the up and down arrows to position the priority of the new profile in the priority list. 26. Click the Advanced button to set the network connection preferences. 27. Click the Connect button to connect to the network. 28. Click OK to close the Intel(R) PROSet dialog. Importing and Exporting Profiles NOTE: A password protected profile can be imported and exported, however, before editing the profile, the password must be entered. Refer to Setting a Profile Password for more information. To import profiles:

1. From the General page, click the Networks tab. 2. Click the Advanced button. 3. Click the Import/Export button. 4. Click the Import button. 5. Locate the profile to import on your hard disk or enter the profile name in the File name field. The profile extension is .profile. 6. Click the Import to import the profile into the Profile List. 7. Click OK three times to return to the Networks page. To export profiles:

1. From the General page, click the Networks tab. 2. Click the Advanced button. 3. Click the profiles to export from the export profile list. 4. Click the Browse button and select a directory to save the profiles in. Click OK to return to the previous dialog. 5. Click the Export button to start exporting the profiles. 6. Click OK three times to return to the Networks page. Setting a Profile Password To set a password for an existing profile:

1. Select the profile from the Profile List in the Networks page, and click the Edit 2. Click the Password tab. 3. Click the check box next to "Password protect this profile" to enable profile button. password. 4. Enter a ten character password in the Password field. 5. Enter the new password again in the Confirm New Password field. 6. Click OK to exit and return to the Networks page. To password protect a new profile:

1. From the Networks page, and click the Add button. 2. Enter the required Profile name and network SSID information. 3. Click the Password protect this profile check box on the General Settings dialog. 4. Click Next and enter the security settings. 5. Click Next. 6. Click the Password protect this profile check box. 7. Enter the password and confirm password information. 8. Click Finish to save the profile settings and return to the Networks page. Automatic Profile Distribution The Enable Auto-Import feature allows a network administrator to distribute a profile automatically to computers connected to a network. The Enable Auto-Import box is located on the Profile Wizard dialogs. When the checkbox is checked the profile must be copied to a specific directory on the host computer, from there it can be distributed to multiple computers. Once the profile is received by the remote computer it will automatically be available for use from the Scan profile list. If an attempt is made to edit a distributed profile that is password protected, a password prompt will appear. Automatically importing WLAN profiles is accomplished by monitoring the import folder on your hard disk for new profile files. Only profiles that have the Enable Auto-Import box checked on the Profile Wizard dialogs can be automatically imported. If a profile of the same name already exists in the Profile List, a dialog is displayed from which you can either reject the import, or accept in which case the existing profile will be replaced. All imported profiles will be placed at the bottom of the Profile List, and the profile file will be immediately deleted after the import whether the import was successful or not. To import a profile into the profile list:

1. Select a profile to be edited from the Profile List in the Networks page, and click the Edit button or click the Add button to create a new profile using the Profile Wizard. 2. Check the Enable Auto-Import checkbox on the General page. 3. Click OK (Edit a profile) or Finish (Add a profile) to save the settings. 4. Export the profile from the profile list. Refer to Importing and Exporting Profiles for details. 5. Copy the exported profile from its directory to the Programs Files\Intel\PROSet\Import directory. The profile is now ready to distribute to other computers. Editing an Existing Profile To edit an existing profile:

1. From the General page, click the Networks tab. 2. Click the Edit button. The General page displays. 3. Click on the General, Security, and Password tabs to make the necessary changes for the network profile settings:

4. Click OK on any of the pages to save all the settings and return to the Networks page. 5. Click the new profile name shown in the Profile List. Use the up and down arrows to position the priority of new profile in the priority list. 6. Click the Advanced button to set the network connection preferences. 7. Click the Connect button to connect to the network. Deleting a Profile To delete a profile:

1. From the General page, click the Networks tab. 2. Click the profile to be deleted from the Profile List. 3. Click the Delete button. 4. Click Yes to permanently delete the profile. NOTE: You cannot delete all profiles from the profile list. There must always be one profile displayed in the list. Connecting to a Network without a Profile To connect to an available network without a profile:

1. From the General page, click the Networks tab. 2. Click the Scan button. 3. Select the network profile name with <no profile> shown, and click the Connect button. 4. Click the No, connect me directly without creating a profile option. Note, you can click Yes, create a profile for this network now to create a profile to be used later. 5. Click OK to connect. Connecting to a Network if a Blank SSID displays If the wireless adapter receives a blank network name (SSID) from a stealth access point, both the blank SSID and <no profile> display in the available networks list. To associate with a stealth access point, a new profile must first be created before connection. After connection both the blank SSID and the associated SSID can be viewed in the available networks list. To connect to an access point that transmits a blank network name (SSID) in the Available Networks list:

1. From the General page, click the Networks tab. 2. Click the Scan button. 3. Select the network name with a blank SSID and <no profile> shown in the Available Networks list. 4. Click the Connect button. 5. Click the Yes, create a profile for this network now option. 6. The Profile Wizard dialog displays. Enter a profile name and Network Name (SSID) and security settings if required. Click Finish to save the profile settings and return to the Networks page. 7. Select the new profile from the profile list and click Connect. Loading a Profile from the Task Tray To load a profile from the Task Tray:

1. Right-click Intel(R) PROSet icon in the task tray. 2. Select the Intel PRO/Wireless 2200BG adapter. 3. Click Select Profile and select the profile to be launched. Back to Contents Page Please read all restrictions and disclaimers. Back to Contents Page Security Overview: Intel(R) PRO/Wireless 2200BG User's Guide WEP Encryption and Authentication Encryption Overview Protecting Your Network Authentication Types 802.1x Authentication What is a RADIUS Wi-Fi Protected Access (WPA) PEAP Cisco LEAP WEP Encryption and Authentication Wired Equivalent Privacy (WEP) encryption and shared authentication provides protect for your data on the network. WEP uses an encryption key to encrypt data before transmitting it. Only computers using the same encryption key can access the network or decrypt the encrypted data transmitted by other computers. Authentication provides an additional validation process from the adapter to the access point. Supported a uthentication schemes are Open and Shared-Key authentication:

l Shared-Key authentication is supported using 64-bit and 128-bit WEP encryption l Open mode does not use an encryption authentication method to associate to a keys. specific access point. Network Keys When Data Encryption (WEP, CKIP or TKIP) is enabled, a network key is used for encryption. A network key can be provided for you automatically (for example, it might be provided on your wireless network adapter, or enter it yourself and specify the key length

(64-bits or 128-bit), key format (ASCII characters or hexadecimal digits), and key index

(the location where a specific key is stored). The longer the key length, the more secure the key. Every time the length of a key is increased by one bit, the number of possible keys double. Under 802.11, a wireless station can be configured with up to four keys (the key index values are 1, 2, 3, and 4). When an access point or a wireless station transmits an encrypted message using a key that is stored in a specific key index, the transmitted message indicates the key index that was used to encrypt the message body. The receiving access point or wireless station can then retrieve the key that is stored at the key index and use it to decode the encrypted message body. Encryption Static and Dynamic Key Types 802.1x uses two types of encryption keys, static and dynamic. Static encryption keys are changed manually and are more vulnerable. MD5 authentication only uses static encryption keys. Dynamic encryption keys are renewed automatically on a periodic basis. This makes the encryption key(s) more secure. To enable dynamic encryption keys, you must use 802.1x certificate-based authentication methods, such as TLS or TTLS or PEAP. Encryption Overview Security in the WLAN can be supplemented by enabling data encryption using WEP

(Wireless Encryption Protocol). You can choose a 64 or 128 bit level encryption. Also, the data can then be encrypted with a key. Another parameter called the key index is provides the option to create multiple keys for that profile. However, only one key can be used at a time. You can also choose to password protect the profile to ensure privacy. The pass phrase is used to generate a WEP key automatically. You have the option of either using a pass phrase or entering a WEP key manually. Using 64-bit encryption, the pass phrase is 5 characters long and you can choose to enter any arbitrary and easy to remember phrase like Acme1 or enter 10 Hexadecimal numbers for the WEP key corresponding to the network the user wants to connect to. For 128-bit encryption, the pass phrase is 13 characters long or you can enter a 26 hexadecimal numbers for the WEP key to get connected to the appropriate network. Note: You must use the same encryption type, key index number, and WEP key as other devices on your wireless network. Also, if 802.1x authentication is being used, WEP encryption must be disabled. Protecting Your Network l Authentication Types l 802.1x Authentication l What is a RADIUS l Wi-Fi Protected Access (WPA) l PEAP l Cisco LEAP Authentication Types The IEEE 802.1x standard provides a general authentication framework for 802 LANs and specifies an extensible authentication protocol (EAP) to enable LAN transport for many different types of authentication protocols. A WAN client initiates an authorization request to the access point, which authenticates the client to an Extensible Authentication Protocol (EAP) compliant RADIUS server. This RADIUS server may authenticate either the user (via passwords) or the machine (by MAC address). 802.1x authentication is independent of the 802.11 authentication process. The 802.1x standard provides an authentication framework. There are different 802.1x authentication types, each providing a different approach to authentication employing the same protocol and framework for communication between a client and an access point. In most protocols, upon the completion of the 802.1x authentication process, the supplicant receives a key that it uses for data encryption. Refer to Setting up the Client for WEP and MD5 authentication for details about setting up an 802.1x profile. 802.1x Authentication 802.1x features l 802.1x supplicant protocol support l Support for the Extensible Authentication Protocol (EAP) - RFC 2284 l Supported Authentication Methods:

l MD5 - RFC 2284 l EAP TLS Authentication Protocol - RFC 2716 and RFC 2246 l EAP Tunneled TLS (TTLS) l Cisco LEAP l PEAP l Supports Windows XP, 2000 802.1x Authentication Notes l 802.1x authentication methods, include passwords, certificates, and smart cards

(plastic cards that hold data) l 802.1x authentication option can only be used with Infrastructure operation mode l Network Authentication modes are: EAP-TLS, EAP-TTLS, MD5 Challenge, LEAP

(for Cisco-Client eXtentions mode only), and PEAP (for WPA modes only) Overview 802.1x authentication is independent of the 802.11 authentication process. The 802.1x standard provides a framework for various authentication and key-management protocols. There are different 802.1x authentication types, each providing a different approach to authentication but all employing the same 802.1x protocol and framework for communication between a client and an access point. In most protocols, upon the completion of the 802.1x authentication process, the supplicant receives a key that it uses for data encryption. Refer to 802.1x and Data encryption for more information. With 802.1x authentication, an authentication method is used between the client and a Remote Authentication Dial-In User Service (RADIUS) server connected to the access point. The authentication process uses credentials, such as a user's password that are not transmitted over the wireless network. Most 802.1x types support dynamic per-user, per-session keys to strengthen the static key security. 802.1x benefits from the use of an existing authentication protocol known as the Extensible Authentication Protocol (EAP). 802.1x authentication for wireless LANs has three main components: The authenticator

(the access point), the supplicant (the client software), and the authentication server (a Remote Authentication Dial-In User Service server (RADIUS). 802.1x authentication security initiates an authorization request from the WLAN client to the access point, which authenticates the client to an Extensible Authentication Protocol (EAP) compliant RADIUS server. This RADIUS server may authenticate either the user (via passwords or certificates) or the system (by MAC address). In theory, the wireless client is not allowed to join the networks until the transaction is complete. There are several authentication algorithms used for 802.1x; MD5-Challenge, EAP-TLS, EAP-TTLS, Protected EAP

(PEAP), and EAP Cisco Wireless Light Extensible Authentication Protocol (LEAP). These are all methods for the WLAN client to identify itself to the RADIUS server. With RADIUS authentication, users identities are checked against databases. RADIUS constitutes a set of standards addressing Authentication, Authorization and Accounting (AAA). Radius includes a proxy process to validate clients in a multi-server environment. The IEEE 802.1x standard is for controlling and authenticating access to port-based 802.11 wireless and wired Ethernet networks. Port-based network access control is similar to a switched local area network (LAN) infrastructure that authenticates devices that are attached to a LAN port and prevent access to that port if the authentication process fails. How 802.1x authentication works A simplified description of the 802.1x authentication is:

1. A client sends a "request to access" message to an access point. The access point requests the identity of the client. 2. The client replies with its identity packet which is passed along to the 3. The authentication server sends an "accept" packet to the access point. 4. The access point places the client port in the authorized state and data traffic is authentication server. allowed to proceed. What is a RADIUS?

RADIUS is the Remote Access Dial-In User Service, an Authorization, Authentication, and Accounting (AAA) client-server protocol for when a AAA dial-up client logs in or out of a Network Access Server. Typically, a RADIUS server is used by Internet Service Providers (ISP) to performs AAA tasks. AAA phases are described as follows:

l Authentication phase: Verifies a user name and password against a local database. After the credentials are verified, the authorization process begins. l Authorization phase: Determines whether a request will be allowed access to a resource. An IP address is assigned for the Dial-Up client. l Accounting phase: Collects information on resource usage for the purpose of trend analysis, auditing, session time billing, or cost allocation. Wi-Fi Protected Access* (WPA) Wi-Fi Protected Access (WPA) is a security enhancement that strongly increases the level of data protection and access control to a WLAN. WPA mode enforces 802.1x authentication and key-exchange and only works with dynamic encryption keys. To strengthen data encryption, WPA utilizes its Temporal Key Integrity Protocol (TKIP). TKIP provides important data encryption enhancements that include a per-packet key mixing function, a message integrity check (MIC) named Michael an extended initialization vector (IV) with sequencing rules, and a also re-keying mechanism. Using these improvement enhancements, TKIP protects against WEP's known weaknesses. PEAP PEAP is a new Extensible Authentication Protocol (EAP) IEEE 802.1x authentication type designed to take advantage of server-side EAP-Transport Layer Security (EAP-TLS) and to support various authentication methods, including user's passwords and one-time passwords, and Generic Token Cards. Cisco LEAP Cisco LEAP (EAP Cisco Wireless) is a server and client 802.1x authentication via a user-

supplied logon password. When a wireless access point communicates with a Cisco LEAP-enabled RADIUS (Cisco Secure Access Control Server (ACS) server), Cisco LEAP provides access control through mutual authentication between client wireless adapters and the wireless network and provides dynamic, individual user encryption keys to help protect the privacy of transmitted data. Cisco Rogue AP security feature The Cisco Rogue AP feature provides security protection from an introduction of a rogue access point that could mimic a legitimate access point on a network in order to extract information about user credentials and authentication protocols which could compromise security. This feature only works with Cisco's LEAP authentication. Standard 802.11 technology does not protect a network from the introduction of a rogue access point. CKIP Cisco Key Integrity Protocol (CKIP) is Cisco proprietary security protocol for encryption in 802.11 media. CKIP uses the following features to improve 802.11 security in infrastructure mode:

l Key Permutation l Message Integrity Check l Message Sequence Number Back to Contents Page Please read all restrictions and disclaimers. Back to Contents Page Security and Encryption: Intel(R) PRO/Wireless 2200BG User's Guide Security and Encryption Setting up Data Encryption and Authentication Encryption Overview How to Enable WEP Encryption System Administrator Tasks Setting up the Client for WEP and MD5 authentication Setting up the Client for WPA-PSK using WEP or TKIP authentication Setting up the Client for WPA using TKIP encryption and TLS authentication Setting up the Client for WPA using TKIP encryption and TTLS or PEAP authentication Setting up the Client for CCX using CKIP encryption and LEAP authentication Setting up Data Encryption and Authentication Wired Equivalent Privacy (WEP) encryption and shared authentication helps provide protection for your data on the network. WEP uses an encryption key to encrypt data before transmitting it. Only computers using the same encryption key can access the network or decrypt the encrypted data transmitted by other computers. Authentication provides an additional validation process from the adapter to the access point. The WEP encryption algorithm is vulnerable to passive and active network attacks. TKIP and CKIP algorithms include enhancements to the WEP protocol that mitigate existing network attacks and address its shortcomings Open and Shared Key authentication 802.11 support two types of network authentication methods; Open System and Shared Key. Supported authentication schemes are Open and Shared-Key authentication:

l Using Open authentication, any wireless station can request authentication. The station that needs to authenticate with another wireless station sends an authentication management frame that contains the identity of the sending station. The receiving station or AP will grant any request for authentication. Open authentication allows any device network access. If no encryption is enabled on the network, any device that knows the SSID of the access point can gain access to the network. l Using Shared Key authentication, each wireless station is assumed to have received a secret shared key over a secure channel that is independent from the 802.11 wireless network communications channel. Shared key authentication requires that the client configure a static WEP key. The client access will be granted only if it passed a challenge based authentication. Network Keys When Data Encryption (WEP, CKIP or TKIP) is enabled, a network key is used for encryption. A network key can be provided for you automatically (for example, it might be provided on your wireless network adapter, or you can enter it yourself and specify the key the key length (64-bits or 128-bit), key format (ASCII characters or hexadecimal digits), and key index (the location where a specific key is stored). The longer the key length, the more secure the key. Every time the length of a key is increased by one bit, the number of possible keys double. Under 802.11, a wireless station can be configured with up to four keys (the key index values are 1, 2, 3, and 4). When an access point or a wireless station transmits an encrypted message using a key that is stored in a specific key index, the transmitted message indicates the key index that was used to encrypt the message body. The receiving access point or wireless station can then retrieve the key that is stored at the key index and use it to decode the encrypted message body. Encryption Static and Dynamic Key Types 802.1x uses two types of encryption keys, static and dynamic. Static encryption keys are changed manually and are more vulnerable. MD5 authentication only uses static encryption keys. Dynamic encryption keys are renewed automatically on a periodic basis. This makes the encryption key(s) more secure. To enable dynamic encryption keys, you must use 802.1x authentication methods, such as TLS, TTLS, PEAP or LEAP. Encryption Overview Security in the WLAN can be supplemented by enabling data encryption using WEP

(Wireless Encryption Protocol). You can choose a 64 or 128 bit level encryption. Also, the data can then be encrypted with a key. Another parameter called the key index is provides the option to create multiple keys for that profile. However, only one key can be used at a time. You can also choose to password protect the profile to ensure privacy. The pass phrase is used to generate a WEP key automatically. You have the option of either using a pass phrase or entering a WEP key manually. Using 64-bit encryption, the pass phrase is 5 characters long and you can choose to enter any arbitrary and easy to remember phrase like Acme1 or enter 10 Hexadecimal numbers for the WEP key corresponding to the network the user wants to connect to. For 128-bit encryption, the pass phrase is 13 characters long or you can enter a 26 hexadecimal numbers for the WEP key to get connected to the appropriate network. Note: You must use the same encryption type, key index number, and WEP key as other devices on your wireless network. Also, if 802.1x authentication is being used, WEP encryption must be disabled. How to Enable WEP Encryption The following example describes how to edit an existing profile and apply WEP encryption. To enable WEP encryption:

1. From the General page, click the Networks tab. 2. Select the profile from the Profile List and click the Edit button. 3. Click the Security tab. 4. Select any Network Authentication mode (Open is recommended). 5. Select WEP for Data Encryption. 6. Select 64-bit or 128-bit for the Encryption Level. 7. Select a key index number 1, 2, 3, or 4. 8. Select either of the following:

l Use pass phrase: Click Use Pass Phrase to enable. Enter a text phrase, up to five (using 64-bit) or 13 (using 128-bit) alphanumeric characters ((0-9, a-z or A-Z), in the pass phrase field. l Use hex Key: Click Use hex Key to enable. Enter up to ten (using 64-

bit) alphanumeric characters, 0-9, A-F, or twenty-six (using 128-bit) alphanumeric characters, 0-9, A-F in the hex key field. 9. Click OK to save the profiles settings. NOTE: You must use the same encryption type, index number, and WEP key as other devices on your wireless network. System Administrator Tasks NOTE: The following information is intended for system administrators. How to Obtain a Client Certificate If you do not have any certificates for EAP-TLS, or EAP-TTLS you must get a client certificate to allow authentication. Typically you need to consult with your system network administrator for instructions on how to obtain a certificate on your network. Certificates can be managed from "Internet Settings", accessed from either Internet Explorer or the Windows Control Panel applet. Use the "Content" page of "Internet Settings". Windows XP and 2000: When obtaining a client certificate, do not enable strong private key protection. If you enable strong private key protection for a certificate, you will need to enter an access password for the certificate each time this certificate is used. You must disable strong private key protection for the certificate if you are configuring the service for TLS/TTLS authentication. Otherwise the 802.1x service will fail authentication because there is no logged in user to whom it can display the prompt dialog. Notes about Smart Cards After installing a Smart Card, the certificate is automatically installed on your computer and can be select from the person certificate store and root certificate store. Setting up the Client for TLS authentication Step 1: Getting a certificate To allow TLS authentication, you need a valid client (user) certificate in the local repository for the logged-in users account. You also need a trusted CA certificate in the root store. The following information provides two methods for getting a certificate;

l from a corporate certification authority implemented on a Windows 2000 Server l using Internet Explorers certificate import wizard to import a certificate from a file Getting a certificate from a Windows 2000 CA:

1. Start Internet Explorer and browse to the Certificate Authority HTTP Service (use a URL such as http://myCA.myDomain.com). 2. Logon to the CA with the name and password of the user account you created

(above) on the authentication server. The name and password do not have to be the same as the Windows logon name and password of your current user. 3. On the Welcome page of the CA select Request a certificate task and submit the form. 4. On the Choose Request Type page, select Advanced request, then click Next. 5. On the Advanced Certificate Requests page, select Submit a certificate request to this CA using a form, then click Submit. 6. On the Advanced Certificate Request page choose the User certificate template. Select "Mark keys as exportable", and click Next. Use the provided defaults shown. 7. On the Certificate Issued page select Install this certificate. Note: If this is the first certificate you have obtained, the CA will first ask you if it should install a trusted CA certificate in the root store. The dialog will not say this is a trusted CA certificate, but the name on the certificate shown will be that of the host of the CA. Click yes, you need this certificate for both TLS and TTLS. 8. If your certificate was successfully installed, you will see the message, "Your new certificate has been successfully installed."

9. To verify the installation, click Internet Explorer > Tools > Internet Options >

Content > Certificates. The new certificate should be installed in "Personal"

folder. Importing a certificate from a file 1. Open Internet Properties (right-click on the Internet Explorer icon on the desktop 2. Click the Certificates button on the Content page. This will open the list of installed and select Properties. certificates. 3. Click the Import button under the list of certificates. This will start the Certificate Import Wizard. (Note: Steps 1 through 3 may also be accomplished by double-

clicking the icon for the certificate. 4. Select the file and proceed to the Password page. 5. On the Password page specify your access password for the file. Clear the Enable strong private key protection option. 6. On the Certificate store page select "Automatically select certificate store based on the type of certificate" (the certificate must be in the User accounts Personal store to be accessible in the Configure dialog of the Client; this will happen if automatic is selected). 7. Proceed to "Completing the Certificate Import" and click the Finish button. The following example describes how to use WPA with TKIP encryption using TTLS or PEAP authentication. Setting up the Client for TLS authentication Step 2: Specifying the certificate used by Intel(R) PROSet 1. Obtain and install a client certificate, refer to Step 1 or consult your system administrator. 2. From the General page, click the Networks tab. 3. Click the Add button. 4. Enter the profile and network (SSID) name. 5. Select Infrastructure for the operating mode. 6. Click Next. 7. Select Open for the Network Authentication. You can also select any other available authentication mode. 8. Select WEP as the Data Encryption. You can also select any other available encryption type. 9. Click the 802.1x Enabled checkbox. 10. Set the authentication type to TLS to be used with this connection. 11. Click the Configure button to open the settings dialog. 12. Enter your user name in the User Name field. 13. Select the "Certificate Issuer" from the list. Select Any Trusted CA as the default. l Click the "allow intermediate certificates" checkbox to allow a number of unspecified certificates to be in the server certificate chain between the server certificate and the specified CA. If unchecked, then the specified CA must have directly issued the server certificate. 14. Enter the Server name. l If you know the server name enter this name. l Select the appropriate option to match the server name exactly or specify the domain name. certificates. 15. Under the "Client certificate" option click the Select button to open a list of installed l Note about Certificates: The specified identity should match the field "Issued to" in the certificate and should be registered on the authentication server

(i.e., RADIUS server) that is used by the authenticator. Your certificate must be "valid" with respect to the authentication server. This requirement depends on the authentication server and generally means that the authentication server must know the issuer of your certificate as a Certificate Authority. You should be logged in using the same username you used when the certificate was installed. 16. Select the certificate from the list and click OK. The client certificate information displays under "Client Certificate". 17. Click Close. 18. Click the Finish button to save the security settings for the profile. Setting up the Client for WEP and MD5 authentication To add WEP and MD5 authentication to a new profile:

Note: Before starting, obtain a username and password on the RADIUS server from your system administrator. 1. From the General page, click the Networks tab. 2. Click the Add button from the Profile List. 3. Enter the profile and network (SSID) name. 4. Select Infrastructure for the operating mode. 5. Click Next. 6. Select Open (recommended) for the Network Authentication. 7. Select WEP as the Data Encryption. 8. Select either 64 or 128-bit for the Encryption Level. 9. Select the key index 1, 2, 3 or 4. 10. Enter the required pass phrase or hex key. 11. Click the 802.1x Enabled checkbox. 12. Select MD5 as the 802.1x Authentication Type. 13. Click Configure to open the MD5 Setting dialog. Enter the user name and password. Note: The user name and password do not have to be the same as name and password of your current Windows user login. 14. Click Close to save the settings. 15. If the Password Protection checkbox was checked on the General settings page, then click Next display the Password page and enter a profile password. 16. Click the Finish button to save the profile settings. Setting up the Client for WPA-PSK using WEP or TKIP authentication Use Wi-Fi Protected Access - Pre Shared Key (WPA-PSK) mode if there is no authentication server being used. This mode does not use any 802.1x authentication protocol, It can be used with the data encryption types: WEP or TKIP. WPA-PSK requires configuration of a pre-shared key (PSK). You must enter a pass phrase or 64 hex characters for a Pre-Shared Key of length 256-bits. The data encryption key is derived from the PSK. To configure a profile using WPA-PSK:

1. From the General page, click the Networks tab. 2. Click the Add button. 3. Enter the profile and network (SSID) name. 4. Select Infrastructure for the operating mode. 5. Click Next. 6. Select WPA-PSK for the Network Authentication. You can also select authentication mode. 7. Select WEP as the Data Encryption. 8. Select either of the following:

l Use pass phrase: Click Use Pass Phrase to enable. Enter a text phrase using 8-63 alphanumeric characters ((0-9, a-z or A-Z), in the pass phrase field. l Use hex Key: Click Use hex Key to enable. Enter up to 64 alphanumeric characters, 0-9, A-F in the hex key field. 9. Click the 802.1x Enabled checkbox. 10. Set the authentication type to TLS to be used with this connection. 11. Click the Finish button to save the security settings for the profile. Setting up the Client for WPA using TKIP encryption and TLS authentication Wi-Fi Protected Access (WPA) mode can be used with TLS, TTLS, or PEAP. This 802.1x authentication protocol using data encryption options; WEP or TKIP. Wi-Fi Protected Access (WPA) mode binds with 802.1x authentication. The data encryption key is received from the 802.1x key exchange. To improve data encryption, Wi-Fi Protected Access utilizes its Temporal Key Integrity Protocol

(TKIP). TKIP provides important data encryption enhancements including a re-

keying method. 1. Obtain and install a client certificate, refer to Setting up the Client for TLS authentication or consult your system administrator. 2. From the General page, click the Networks tab. 3. Click the Add button. 4. Enter the profile and network (SSID) name. 5. Select Infrastructure for the operating mode. 6. Click Next. 7. Select WPA for the Network Authentication. 8. Select TKIP as the Data Encryption. 9. Set the authentication type to TLS to be used with this connection. 10. Click the Configure button to open the settings dialog. 11. Enter your user name in the User Name field. 12. Select the "Certificate Issuer" from the list. Select Any Trusted CA as the default. l Click the "allow intermediate certificates" checkbox to allow a number of unspecified certificates to be in the server certificate chain between the server certificate and the specified CA. If unchecked, then the specified CA must have directly issued the server certificate. 13. Enter the Server name. l If you know the server name enter this name. l Select the appropriate option to match the server name exactly or specify the domain name. 14. Use Client Certificate: This option selects a client certificate from the Personal certificate store of the Windows logged-in user. This certificate will be used for client authentication. Click the Select button to open a list of installed certificates. l Note about Certificates: The specified identity should match the field "Issued to" in the certificate and should be registered on the authentication server

(i.e., RADIUS server) that is used by the authenticator. Your certificate must be "valid" with respect to the authentication server. This requirement depends on the authentication server and generally means that the authentication server must know the issuer of your certificate as a Certificate Authority. You should be logged in using the same username you used when the certificate was installed. 15. Select the certificate from the list and click OK. The client certificate information displays under "Client Certificate". 16. Click Close. 17. Click the Finish button to save the security settings for the profile. Setting up the Client for WPA using TKIP encryption and TTLS or PEAP authentication Using TTLS authentication: These settings define the protocol and the credentials used to authenticate a user. In TTLS, the client uses EAP-TLS to validate the server and create a TLS-encrypted channel between the client and server. The client can use another authentication protocol, typically password-based protocols, such as MD5 Challenge over this encrypted channel to enable server validation. The challenge and response packets are sent over a non-exposed TLS encrypted channel. Using PEAP authentication: PEAP settings are required for the authentication of the client to the authentication server. In PEAP, the client uses EAP-TLS to validate the server and create a TLS-encrypted channel between client and server. The client can use another EAP mechanism, such as Microsoft Challenge Authentication Protocol

(MSCHAP) Version 2, over this encrypted channel to enable server validation. The challenge and response packets are sent over a non-exposed TLS encrypted channel. The following example describes how to use WPA with TKIP encryption using TTLS or PEAP authentication. 1. Obtain and install a client certificate, refer to Setting up the Client for TLS authentication or consult your system administrator. 2. From the General page, click the Networks tab. 3. Click the Add button. 4. Enter the profile and network (SSID) name. 5. Select Infrastructure for the operating mode. 6. Click Next. 7. Select WPA for the Network Authentication. 8. Select TKIP as the Data Encryption. 9. Set the authentication type to TTLS or PEAP to be used with this connection. 10. Click the Configure button to open the settings dialog. 11. Enter the roaming identity name in the Roaming Identity field. This optional feature is the 802.1X identity supplied to the authenticator. It is recommended that this field not contain a true identity, but instead the desired realm (e.g. anonymous@myrealm). 12. Select the "Certificate Issuer" from the list. Select Any Trusted CA as the default. l Click the "allow intermediate certificates" checkbox to allow a number of unspecified certificates to be in the server certificate chain between the server certificate and the specified CA. If unchecked, then the specified CA must have directly issued the server certificate. 13. Enter the Server name. l If you know the server name enter this name. l Select the appropriate option to match the server name exactly or specify the domain name. 14. Authentication Protocol:

l PEAP: Select MS-CHAP-V2. This parameter specifies the authentication protocol operating over the PEAP tunnel. The protocols are: MS-CHAP-V2

(Default), GTC, and TLS. l TTLS: Select PAP. This parameter specifies the authentication protocol operating over the TTLS tunnel. The protocols are: PAP (Default), CHAP, MD5, MS-CHAP and MS-CHAP-V2. 15. Enter the user name. This username must match the user name that is set in the authentication server by the IT administrator prior to client's authentication. The user name is case-sensitive. This name specifies the identity supplied to the authenticator by the authentication protocol operating over the TLS tunnel. This users identity is securely transmitted to the server only after an encrypted channel has been verified and established. 16. Enter the user password. Specifies the user password. This password must match the password that is set in the authentication server. 17. Re-enter the user password. If confirmed, displays the same password characters entered in the Password field. 18. Use Client Certificate: This option selects a client certificate from the Personal certificate store of the Windows logged-in user. This certificate will be used for client authentication. Click the Select button to open a list of installed certificates. l Note about Certificates: The specified identity should match the field "Issued to" in the certificate and should be registered on the authentication server

(i.e., RADIUS server) that is used by the authenticator. Your certificate must be "valid" with respect to the authentication server. This requirement depends on the authentication server and generally means that the authentication server must know the issuer of your certificate as a Certificate Authority. You should be logged in using the same username you used when the certificate was installed. 19. Select the certificate from the list and click OK. The client certificate information displays under "Client Certificate". 20. Click Close. 21. Click the Finish button to save the security settings for the profile. Setting up the Client for CCX using CKIP encryption and LEAP authentication Configuring LEAP using Intel(R) PROSet An Intel(R) PROSet CCX (v1.0) profile must be configured to connect to a specific ESS or Wireless LAN network. The profiles settings include LEAP, CKIP and Rogue AP detection settings. To configure a profile for CCX security settings:

1. From the General page, click the Networks tab. 2. Click the Add button. 3. Enter the profile and network (SSID) name. 4. Select Infrastructure for the operating mode. 5. Click the Cisco Client eXtentions check box to enable CCX security. Note: The Network authentication and the Data Encryption now include the CCX security options: Open, Shared for 802.11 Authentication and none, WEP, CKIP for Data encryption. 6. Click Next. 7. Select Open in the Network Authentication options. 8. Select CKIP as the Data encryption. 9. Click the 802.1x Enabled checkbox to enable the 802.1x security option. 10. Select LEAP as the 802.1x Authentication Type. 11. Click the Configure button to open the LEAP Setting dialog. Enter the user name and password of the user account created on the authentication server. The user name and password do not have to be the same as name and password of your current Windows user login. 12. Click on the "Enable Rogue AP Detection" if the network is setup to account for rogue APs. This setting should also be made if only the "Network-EAP" checkbox is selected in the AP configuration settings (applies to all Cisco APs). 13. Click Close to save the settings. 14. Select the Networks page and click the Connect button to connect to the appropriate CCX enabled AP using the CCX Profile. CCX Access Point and Client Configurations The access point provides settings to select different authentication types depending on the WLAN environment. The client sends an Authentication algorithm field during the 802.11 authentication handshake that takes place between the client and the AP during connection establishment. The Authentication algorithm values recognized by a CCX enabled AP is different for the different authentication types. For instance "Network-EAP"

which denotes LEAP has a value of 0x80 while "Open" which is the 802.11 specified Open authentication and "Required EAP" which requires an EAP handshake exchange have values of 0x0. Network-EAP only AP: For CCX enabled networks using LEAP authentication only the authentication type is set with "Network-EAP" checkbox selected, and "Open" and "Required EAP" boxes unchecked. The AP is then configured to allow LEAP clients ONLY to authenticate and connect. In this case, the AP expects the 802.11 authentication algorithm to be set to 0x80 (LEAP), and rejects clients that attempt authentication with an Authentication algorithm value 0x0. Client: In this case the client needs to send out an authentication algorithm value of 0x80 else the 802.11 authentication handshake would fail. During boot, when the Wireless LAN driver is already loaded, but the Intel(R) PROSet supplicant is still unloaded, the client sends 802.11 authentication with an Authentication algorithm value of 0x0. Once the Intel(R) PROSet supplicant loads, and engages the LEAP profile, it sends 802.11 authentication with an Authentication algorithm value of 0x80. However, the supplicant sends out 0x80 only if the Rogue AP box is checked. Network-EAP, Open and Required EAP AP: If Network-EAP, Open and Required EAP boxes are checked then it would accept both types of 802.11 authentication algorithm values 0x0 and 0x80. However, once the client is associated and authenticated the AP expects an EAP handshake to take place. For any reason if the EAP handshake does not take place quickly, the AP would not respond to the client for about 60 seconds. Client: Here the client could send out an authentication algorithm value of 0x80 or 0x0. Both values are acceptable and the 802.11 authentication handshake would succeed. During boot, when the Wireless LAN driver is already loaded and the client sends 802.11 authentication with an Authentication algorithm value of 0x0. This is sufficient to get authenticated but the corresponding EAP or LEAP credentials need to be communicated to the AP to establish a connection. Open and Required EAP only AP: In the case where the AP is configured with Network-EAP unchecked, but Open and Required EAP checked, the AP will reject any client attempting to 802.11 authenticate using an authentication algorithm value of 0x80. The AP would accept any client using an authentication algorithm value of 0x0, and expects EAP handshake to commence soon after. In this case, the client uses MD5, TLS, LEAP or any other appropriate EAP method suitable for the specific network configuration. Client: The client in this case is required to send out an authentication algorithm value of 0x0. As mentioned before the sequence involves a repeat of the initial 802.11 authentication handshake. First, the Wireless LAN driver initiates authentication with a value of 0x0 and later the supplicant would repeat the process. However, the authentication algorithm value used by the supplicant depends status of the Rogue AP checkbox. When the Rogue AP box is unchecked, the client sends an 802.11 authentication with Authentication algorithm value of 0x0 even after the supplicant loads and engages the LEAP profile. Some non-Intel clients, for example, when set to LEAP, cannot authenticate in this case. However, the Intel Wireless LAN client can authenticate, if the Rogue AP is unchecked. Rogue AP Checkbox configuration When the checkbox is checked it ensures that the client implements the Rogue AP feature as required by CCX. The client makes note of APs that it failed to authenticate with and sends this information to the AP that allows it to authenticate and connect. Also, the supplicant sets the Authentication algorithm type to 0x80 when the Rogue AP box is checked. There may be some network configurations implementing and Open and Required EAP only as described above. For this setup to work, the client must use an Authentication Algorithm value of 0x0, as opposed to the need to use 0x80 for Network-

EAP only described above. Therefore, the Rogue AP checkbox also enables the client to support Network-EAP only and Open and Required EAP only. Cisco CCX Feature Support The Cisco mandatory Client Compliance Specifications Version1.0:

l Compliance to all mandatory items of 802.11 l De-fragmentation of MSDUs and MMPDUs l Generate CTS in response to an RTS l Open and Shared key authentication support l Support Active scanning l Wi-Fi compliance required l On Windows platforms, Microsoft 802.11 NIC compliance l 802.1X-2001 Compliance l EAP-TLS (Transport Level Security, RFC 2716) support on Windows XP l EAP-MD4 (RFC 1320) support on Windows XP l EAP packets to be sent unencrypted l Broadcast key rotation support l CKIP support l WEP/RC4 support l Support of 4 keys for WEP l Both WEP40 and WEP128 keys are supported l LEAP support is required l Rogue AP reporting support l Cisco Extension: Aironet IE support CWmin and CWmax fields l Encapsulation Transformation Rule IE support l Cisco Extension: AP IP address IE l Cisco Extension: Symbol IE l Mixed (WEP and non-WEP) cells l AP may respond to more than one SSID VLAN awareness l Stealth mode support - Clients should ignore missing SSIDs in beacons l Multiple SSID support Client should be able to roam up to 3 SSIDs l Client to use configured SSID in probe request Note: Please refer to Cisco Client extensions version 1.0 document available at www.cisco.com for more details. Back to Contents Page Please read all restrictions and disclaimers. Back to Contents Page Specifications: Intel(R) PRO/Wireless 2200BG User's Guide Specifications Form Factor Dimensions Weight Antenna Interface Connector Dual Diversity Antenna Connector Interface Operating Temperature Humidity Type Frequency band Mini PCI Type 3B Width 2.34 in x Length 1.75 in x Height 0.20 in

(59.45 mm x 44.45 mm x 5 mm) 0.7 oz. (12.90 g.) Hirose U.FL-R-SMT mates with cable connector U.FL-LP-066 On-board dual diversity switching 124-pin SO-DIMM edge connector 0 to +70 degrees Celsius 50 to 85% non-condensing 2.412 - 2.462 GHz (US) 2.412 - 2.484 GHz (Japan) 2.412 - 2.472 GHz (Europe ETSI) 2.457 - 2.462 GHz (Spain) 2.457 - 2.472 GHz (France) Frequency Modulation Modulation Channels OFDM with BPSK, QPSK, 16QAM, 64QAM, DBPSK, DQPSK, CCK Full 14 channel support 16 dBm (typical) 1, 2, 5.5, 6, 9, 11, 12, 24, 36, 48 and 54 Mbps 100 ft (30 m) @ 11 Mbps / 300 ft (90 m) @ 1 Mbps 400 ft (120 m) @ 11 Mbps / 1500 ft (460 m) @ 1 Mbps Data Rates Indoor Range Outdoor Range Power Transmit Output Power Adapter Power Consumption Transmit Receive Idle Disable Voltage General Operating Systems Wi-Fi Alliance certification Wi-Fi certification for 802.11b and 802.11g WLAN Standard Architecture Security 1.45 W 0.85 W 60 mw 50 mw 3.3 V IEEE 802.11b Infrastructure or ad hoc (peer-to-peer) WPA, Cisco CCX v1.0, LEAP, PEAP, TKIP, EAP-

TLS, EAP-TTLS, WEP 128-bit and 64-bit. UL, C-UL, CB (IEC 60590) Windows* XP, 2000 Product Safety Back to Contents Page Please read all restrictions and disclaimers. Back to Contents Glossary of Terms: Intel(R) PRO/Wireless 2200BG User's Guide Numerical A B D E F I K M O P R S T U W Numerical 802.11a: The 802.11a standard specifies a maximum data transfer rate of 54Mbps and an operating frequency of 5GHz. The 802.11a standard uses the Orthogonal Frequency Division Multiplexing (OFDM) transmission method. Additionally, the 802.11a standard supports 802.11 features such as WEP encryption for security. 802.11b:The 802.11b standard specifies a maximum data transfer rate of 11Mbps, an operating frequency of 2.4GHz, and WEP encryption for security. 802.11b networks are also referred to as Wi-Fi networks. 802.11g: The 802.11g standard specifies a maximum data transfer rate of 54Mbps, an operating frequency of 2.4GHz, and WEP encryption for security. 802.11g networks are also referred to as Wi-Fi networks. 802.11x: A series of IEEE specifications for LANs: currently 802.11b, 802.11a, and 802.11g. Using any one of these extensions to the 802.11 standard permits wireless communication between a client and an access point or between two clients. 802.1x is based on the Extensible Authentication Protocol (EAP), the 802.1x standard is one of the IEEE standards for network authentication and key management. It establishes a framework that supports multiple authentication methods. This standard can be incorporated into any type of network to enhance its security. A Access Point: A device that serves as a communications hub for wireless clients and provides a connection to a wired LAN. Advanced Encryption Standard (AES): A federal information-processing standard, supporting 128-, 192-, and 256-bit keys. B Basic Service Set Identifier (BSSID): A unique identifier for each wireless client on a wireless network. The BSSID is the Ethernet MAC address of each adapter on the network. Bit Rate: The total number of bits (ones and zeros) per second that a network connection can support. Note that this bit rate will vary, under software control, with different signal path conditions. Bluetooth: An incompatible, very short-range lower speed communications system

(PAN), developed first in Europe as a "cable replacement" for printers and similar peripheral connections. Its usage has expanded to include cordless earphones and similar devices. It uses the 2.4 GHz ISM band, and "co-exists" with 802.11b. Here the term, "co-exist" means that not all researchers agree on the amount of mutual interference generated when both systems operate in the same location. Broadcast SSID: Used to allow an access point to respond to clients on a wireless network by sending probes. D Data Rate (Information Rate): Not all bits carry user information. Each group (packet) of bits contains headers, trailers, echo control, destination information, and other data required by the transmission protocol. It is important to understand the difference between bit rate and data rate, since the overhead information may consume more than 40% of the total transmission. This difference is common to many such data systems, including Ethernet. Direct-Sequence Spread Spectrum (DSSS) and Frequency-Hop Spread Spectrum

(FHSS): Two incompatible technologies used in radio transmission. Dynamic IP Address: An IP address that is automatically assigned to a client station in a TCP/IP network, typically by a DHCP server. Network devices that serve multiple users, such as servers and printers, are usually assigned static IP addresses. E Extensible Authentication Protocol (EAP): An IETF standard that establishes an authentication protocol for network access. Many authentication methods, including passwords, certificates, and smart cards, work within this framework. EAP-TLS: A type of authentication method using the Extensible Authentication Protocol

(EAP) and a security protocol called the Transport Layer Security (TLS). EAP-TLS uses certificates which use passwords. EAP-TLS authentication supports dynamic WEP key management. EAP-TTLS: A type of authentication method using the Extensible Authentication Protocol

(EAP) and Tunneled Transport Layer Security (TTLS). EAP-TTLS uses a combination of certificates and another method, such as passwords. It is more secure than MD5 authentication, which uses passwords, and less secure than EAP-TLS authentication, which exclusively uses certificates. EAP-TTLS authentication supports dynamic WEP key management. Encryption: Scrambling data so that only the authorized recipient can read it. Usually a key is needed to decrypt the data. Extended Service Set IDentifier (ESSID): A type of unique identifier applied to both the AP and the wireless PC Card that is attached to each packet. This allows the AP to recognize each wireless client and its traffic. F Firewall:A firewall is a set of related programs, located at a network gateway server, that protects the resources of a network from users from other networks. Frequencies: Strike a piano key and you generate a tone. Pick up the tone with a microphone and your tone turns in to a "vibrating" or "cycling" electronic signal. The rate of vibration depends on the key struck. In electronics we refer to this rate of vibration as the number of "cycles per second." The formal term for this value is Hertz. As we move up in rate, such as in the Broadcast Band, we can use Kilohertz (KHz) to represent 1,000 Hz, or Megahertz (MHz) to represent 1,000,000 Hz. Continuing much further upward, we finally reach 1,000,000,000 Hz, which we can fortunately shorten to a Gigahertz (GHz). These frequencies are the home of both 802.11a (5 GHz) and 802.11b (2.4 GHz). I Independent Basic Service Set Identifier (IBSSID): Used to identify a wireless network configured to allow each wireless client to communicate directly with each other without an access point. Independent Network: A network that provides (usually temporarily) peer-to-peer connectivity without relying on a complete network infrastructure. Infrastructure Network: A wireless network centered around an access point. In this environment, the access point not only provides communication with the wired network but also mediates wireless network traffic in the immediate neighborhood. Institute of Electrical and Electronics Engineers (IEEE): An organization involved in setting computing and communications standards. ISM Bands: A series of frequency bands, set aside by the FCC for Industrial, Scientific and Medical applications. Users of these bands operate equipment on a shared basis, meaning that they must expect, and accept interference from other legal users. Products manufactured for ISM Band use must be approved by the FCC, but the user does not have to be licensed. In addition to WLAN, ISM bands support cordless phones, microwave ovens, baby monitors, toys, ham radio transceivers, and other wireless services. K Kerberos: An authentication system enabling protected communication over an open network using a unique key called a ticket. M Media Access Control (MAC) Address: A hardwired address applied at the factory. It uniquely identifies network hardware, such as a wireless PC Card, on a LAN or WAN. Microcell: A bounded physical space in which a number of wireless devices can communicate. Because it is possible to have overlapping cells as well as isolated cells, the boundaries of the cell are established by some rule or convention. Microwave: Technically, the term describes any frequency above 1.0 GHz. Unfortunately the advertising industry has contorted this meaning considerably. In our discussion we will stick to the technical definition. Multipath: The signal variation caused when radio signals take multiple paths from transmitter to receiver. O Orthogonal Frequency Division Multiplexing (OFDM): A modulation technique for transmitting large amounts of digital data over radio waves. 802.11a uses OFDM, as will 802.11g. P Peer-to-Peer Mode: A wireless network structure that allows wireless clients to communicate with each other without using an access point. Personal Area Network (PAN): A personal area network, or PAN, is a networking scheme that enables computing devices such as PCs, laptop computers, handheld personal computers, printers and personal digital assistants (PDAs) to communicate with each other over short distances either with or without wires. Preamble: A preliminary signal transmitted over a WLAN to control signal detection and clock synchronization. R Radio Frequency (RF) Terms (GHz, MHz, Hz): The international unit for measuring frequency is Hertz (Hz), which is equivalent to the older unit of cycles per second. One Mega-Hertz (MHz) is one million Hertz. One Giga-Hertz (GHz) is one billion Hertz. For reference: the standard US electrical power frequency is 60 Hz, the AM broadcast radio frequency band is 0.55 -1.6 MHz, the FM broadcast radio frequency band is 88-108 MHz, and microwave ovens typically operate at 2.45 GHz. Range: The distance over which a given system can communicate. RC4: An encryption algorithm designed at RSA Laboratories; specifically, a stream cipher of pseudo-random bytes that is used in WEP encryption. Remote Authentication Dial-In User Service (RADIUS): An authentication and accounting system that verifies users' credentials and grants access to requested resources. Roaming: Movement of a wireless node between two microcells. Roaming usually occurs in infrastructure networks built around multiple access points. S Service Set Identifier (SSID): Used to identify clients on a wireless network. Shared key: An encryption key known only to the receiver and sender of data. Site Survey: A process where you set up one transceiver in a fixed location, and then use another unit to plot the field strength of the first units transmitted signal. By moving the transmitter around, and repeating the plots, you can develop a plan as to the best locations for access points. You will also identify dead zones and other areas in need of special attention. This can be a long, slow process, but it beats ripping up an unsatisfactory installation and starting over. These tests require special software commands. Refer to your manual for specific instructions. If you have a very large, or unusually complex installation situation, you might want to consider calling in professionals to do your survey. We are not permitted to suggest installer names, but you can check your yellow pages or similar sources for likely candidates. Static IP Address: A permanent IP address that is assigned to a node in a TCP/IP network. T Transmission Control Protocol (TCP): A method (protocol) used with the IP (Internet Protocol) to send data in the form of message units between network devices over a LAN or WAN. The IP carries the delivery of the data (routing), and TCP keeps track of the individual units of data (called packets) that a message is divided into for delivery over the network. Transmission Control Protocol/Internet Protocol (TCP/IP): The basic communication language or set of protocols for communications over a network (developed specifically for the Internet). TCP/IP defines a suite or group of protocols and not only TCP and IP. Transceiver: A commonly used term that describes a combination transmitter and receiver. Both 802.11a and 802.11b devices would be properly described as data transceivers. U UNII Bands: Unlicensed National Information Infrastructure. In contrast to the ISM bands, these are a group of frequency bands set aside by the FCC for WLAN type communications only. Users must accept interference from other legal WLAN users, but the other sources of interference problems are, or legally should be, missing. W WEP64 and WEP128: Wired Equivalent Privacy, 64 bit and 128 bit (64 bit is sometimes referred to as 40 bit). This is a low-level encryption technique designed to give the user about the same amount of privacy that he would expect from a LAN. It is extremely important to understand that WEP is not some CIA-proof supercode! It performs as intended, giving the user a simple level of data security and protection from casual electronic eavesdropping. Use of the 128 bit option at all possible times is recommended. Remember that 802.11 devices transmit (broadcast) in all directions, and that it is possible, with very complex software, to copy and decode WEP transmissions. The task is not trivial, but it is possible. If your data is extremely sensitive, you should consider some form of secondary protection, such as strong passwords and an additional level of encryption. Suitable software packages are available from reputable suppliers. Although not intended by the original architects, WEP also helps prevents unauthorized access to your system by an outsider. Hackers have been known to access systems from outside a building, and to then to access the Web for a leisurely session, all at the system owners expense. Wide Area Network (WAN): A wide area network (WAN) is a voice, data, or video network that provides connections from one or more computers or networks within a business to one or more computers or networks that are external to such business. Wireless: A microwave transceiver system. Wireless LAN (WLAN): Wireless LAN is a type of local-area network that uses high-

frequency radio waves rather than wires to communicate between nodes. WLAN is a flexible data communication system used as an alternative to, or an extension of a wired LAN. Wireless Node: A user computer with a wireless network interface card (adapter). Back to Contents Please read all restrictions and disclaimers. Back to Contents Page Customer Support: Intel(R) PRO/Wireless 2200BG User's Guide Customer Support Intel support is available online or by telephone. Available services include the most up-

to-date product information, installation instructions about specific products, and troubleshooting tips. Online Support Technical Support: http://support.intel.com Network Product Support: http://www.intel.com/network Corporate Web Site: http://www.intel.com Back to Contents Page Please read all restrictions and disclaimers. Back to Contents Page Regulatory Information: Intel(R) PRO/Wireless 2200BG User's Guide Information For the User Regulatory Information Information for the user Intel(R) PRO/Wireless 2200BG Network Connection adapter (model WM3B2200BG) Safety Notices The FCC with its action in ET Docket 96-8 has adopted a safety standard for human exposure to radio frequency (RF) electromagnetic energy emitted by FCC certified equipment. The Intel(R) PRO/Wireless 2200BG adapter meets the Human Exposure limits found in OET Bulletin 65, 2001, and ANSI/IEEE C95.1, 1992. Proper operation of this radio according to the instructions found in this manual will result in exposure substantially below the FCCs recommended limits. The following safety precautions should be observed:

l Do not touch or move antenna while the unit is transmitting or receiving. l Do not hold any component containing the radio such that the antenna is very close or touching any exposed parts of the body, especially the face or eyes, while transmitting. l Do not operate the radio or attempt to transmit data unless the antenna is connected; if not, the radio may be damaged. l Use in specific environments:

m The use of wireless devices in hazardous locations is limited by the constraints posed by the safety directors of such environments. m The use of wireless devices on airplanes is governed by the Federal Aviation m The use of wireless devices in hospitals is restricted to the limits set forth by Administration (FAA). each hospital. l Antenna use:

m In order to comply with FCC RF exposure limits, low gain integrated antennas should be located at a minimum distance of 20 cm (8 inches) or more from the body of all persons. m High-gain, wall-mount, or mast-mount antennas are designed to be professionally installed and should be located at a minimum distance of 30 cm (12 inches) or more from the body of all persons. Please contact your professional installer, VAR, or antenna manufacturer for proper installation requirements. l Explosive Device Proximity Warning (see below) l Antenna Warning (see below) l Use on Aircraft Caution (see below) l Other Wireless Devices (see below) l Power Supply (Access Point) (see below) Explosive Device Proximity Warning Warning: Do not operate a portable transmitter (such as a wireless network device) near unshielded blasting caps or in an explosive environment unless the device has been modified to be qualified for such use. Antenna Warnings Warning: It is recommended that the user limit exposure time if the antenna is positioned closer than 20 cm (8 inches). Warning: The Intel(R) PRO/Wireless 2200BG product is not designed for use with high-gain directional antennas. Use of such antennas with these products is illegal. Use On Aircraft Caution Caution: Regulations of the FCC and FAA prohibit airborne operation of radio-

frequency wireless devices because their signals could interfere with critical aircraft instruments. Other Wireless Devices Safety Notices for Other Devices in the Wireless Network: Refer to the documentation supplied with wireless Ethernet adapters or other devices in the wireless network. Local Restrictions on Radio Usage Caution: Due to the fact that the frequencies used by Intel(R) PRO/Wireless 2200BG product device may not yet be harmonized in all countries. The Intel(R) PRO/Wireless 2200BG product is designed for use only in specific countries, and is not allowed to be operated in countries other than those of designated use. As a user of this product, you are responsible for ensuring that the product is used only in the countries for which it was intended and for verifying that it is configured with the correct selection of frequency and channel for the country of use. Any deviation from the permissible settings for the country of use is an infringement of national law and may be punished as such. For country-specific information, see the additional compliance information supplied with the product. Wireless interoperability The Intel(R) PRO/Wireless 2200BG adapter is designed to be interoperable with any wireless LAN product that is based on direct sequence spread spectrum (DSSS) radio technology and to comply with the following standards:

l IEEE Std. 802.1b-1999. Standard on Wireless LAN. l Wireless Fidelity (WiFi) certification, as defined by the WECA (Wireless Ethernet Compatibility Alliance). The Intel(R) PRO/Wireless LAN 2200BG adapter and your health The Intel(R) PRO/Wireless 2200BG adapter, like other radio devices, emits radio frequency electromagnetic energy. The level of energy emitted by this device, however, is less than the electromagnetic energy emitted by other wireless devices such as mobile phones. The Intel(R) PRO/Wireless 2200BG adapter wireless device operates within the guidelines found in radio frequency safety standards and recommendations. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature. In some situations or environments, the use of the Intel(R) PRO/Wireless 2200BG adapter wireless device may be restricted by the proprietor of the building or responsible representatives of the applicable organization. Examples of such situations include the following:

l Using the Intel(R) PRO/Wireless 2200BG adapter equipment on board airplanes, or l Using the Intel(R) PRO/Wireless 2200BG adapter equipment in any other environment where the risk of interference with other devices or services is perceived or identified as being harmful. If you are uncertain of the policy that applies to the use of wireless devices in a specific organization or environment (an airport, for example), you are encouraged to ask for authorization to use the Intel(R) PRO/Wireless 2200BG adapter wireless device before you turn it on. Regulatory information USAFederal Communications Commission (FCC) This device complies with Part 15 of the FCC Rules. Operation of the device is subject to the following two conditions:

l This device may not cause harmful interference. l This device must accept any interference that may cause undesired operation. NOTEThe radiated output power of the Intel(R) PRO/Wireless 2200BG adapter wireless network device is far below the FCC radio frequency exposure limits. Nevertheless, the Intel(R) PRO/Wireless 2200BG wireless network device should be used in such a manner that the potential for human contact during normal operation is minimized. Interference statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed and used in accordance with the instructions, the equipment may cause harmful interference to radio communications. There is no guarantee, however, that such interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception (which can be determined by turning the equipment off and on), the user is encouraged to try to correct the interference by taking one or more of the following measures:

l Reorient or relocate the receiving antenna. l Increase the distance between the equipment and the receiver. l Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. l Consult the dealer or an experienced radio/TV technician for help. NOTEThe Intel(R) PRO/Wireless 2200BG adapter wireless network device must be installed and used in strict accordance with the manufacturer's instructions as described in the user documentation that comes with the product. Any other installation or use will violate FCC Part 15 regulations. U.S. Frequency Bands 2.400 - 2.4835 GHz CanadaIndustry Canada (IC) This Class B digital apparatus complies with Canadian ICES-003, Issue 2, and RSS-210, Issue 4 (Dec. 2000). Cet appariel numrique de la classe B est conforme la norme NMB-003, No. 2, et CNR-

210, No 4 (Dec 2000).

"To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its trasmit antenna) that is installed outdoors is subject to licensing."

Pour empcher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit tre utilis a l'intrieur et devrait tre plac loin des fentres afinde fournir un cran de blindage maximal. Si le matriel (ou son antenne d'mission) est install l'extrieur, il doit faire l'objet d'une licence.

TravelMate 370 series MS2130 Users guide Copyright 2003 Acer Incorporated. All Rights Reserved. TravelMate 370 series Users guide Original Issue: September 2003 Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications. This company makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose. Record the model number, serial number, purchase date, and place of purchase information in the space provided below. The serial number and model number are recorded on the label affixed to your computer. All correspondence concerning your unit should include the serial number, model number, and purchase information. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopy, recording, or otherwise, without the prior written permission of Acer Incorporated. TravelMate 370 series Notebook computer Model number : _________________________________ Serial number: ___________________________________ Purchase date: ___________________________________ Place of purchase: ________________________________ Acer and the Acer logo are registered trademarks of Acer Incorporated. Other company's product names or trademarks are used herein for identification purposes only and belong to their respective companies. iii E n g l i s h First things first We would like to thank you for making the TravelMate series of notebook computers your choice for your mobile computing needs. We hope you will be happy with your TravelMate as much as we enjoyed making it for you. Your guides To help you use your TravelMate, we have designed a set of guides:

First off, the Just for Starters... poster helps you get started with setting up your computer. This Users guide introduces you to the many ways your computer can help you be more productive. This guide provides clear and concise information about the computer, so read it thoroughly. If you ever need to print out a copy, this Users guide is also available in PDF (Portable Document Format). Follow these steps:

1 Click on Start, All Programs, AcerSystem. 2 Click on AcerSystem Users guide. Note: Viewing the file requires Adobe Acrobat Reader installed. For instructions on how to use Adobe Acrobat Reader, access the Help menu. For more information about our products, services, and support information, please visit our Web site (www.acer.com). iv h s i l g n E Basic care and tips for using your computer Turning your computer on and off To turn on the computer, simply press the power button on the left of the launch keys found above your TravelMates standard keyboard. See Front open view on page 3 for the location of the power button. To turn the power off, do any of the following:

Use the Windows shutdown command For Windows 2000: Click on Start, Shut Down..., and select Shut down; then click on OK.

- or -

For Windows XP: Click on Start, Turn off Computer; then click Turn Off. Use the power button

Note: You can also use the power button to perform power management functions. See Windows help for more information.

Use the customized functions for power management You can also shut down the computer by closing the display cover, or by pressing the sleep hot key (Fn-F4). See the online guide for details. Note: If you cannot power off the computer normally, press and hold the power button for more than four seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up. Taking care of your computer Your computer will serve you well if you take care of it.

Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator. Do not expose the computer to temperatures below 0C (32F) or above 50C (122F). Do not subject the computer to magnetic fields.

E n g l i s h v

Do not expose the computer to rain or moisture. Do not spill water or any liquid on the computer. Do not subject the computer to heavy shock and vibration. Do not expose the computer to dust and dirt. Never place objects on top of the computer to avoid damaging the computer. Do not slam the computer display when you close it. Never place the computer on uneven surfaces. Taking care of your AC adapter Here are some ways to take care of your AC adapter:

Do not connect the adapter to any other device. Do not step on the power cord or place heavy objects on top of it. Carefully route the power cord and any cables away from personal traffic.

When unplugging the power cord, do not pull on the cord itself

but pull on the plug. The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord. Also, the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating. Taking care of your battery pack Here are some ways to take care of your battery pack:

Use only batteries of the same kind as replacements. Turn the power off before removing or replacing batteries. Do not tamper with batteries. Keep them away from children. Dispose of used batteries according to local regulations. Recycle if at all possible.

h s i l g n E vi Cleaning and servicing

When cleaning the computer, follow these steps:

Power off the computer and remove the battery pack. Disconnect the AC adapter. Use a soft cloth moistened with water. Do not use liquid or aerosol cleaners. To clean the display screen, use an LCD cleaning kit.

If any of the following occurs:

The computer has been dropped or the body has been damaged. Liquid has been spilled into the product. The computer does not operate normally. Please refer to "Troubleshooting my computer" on page 47. s t n e t n o C First things first Your guides Basic care and tips for using your computer 1 Getting to know your TravelMate A TravelMate tour Front open view Front view Left view Right view Rear view Bottom view Features Indicators Using the keyboard Special keys Launch Keys Touchpad Touchpad basics Storage Hard disk IEEE 1394 Optical drive Using software Audio Adjusting the volume Power management Moving around with your TravelMate Disconnecting from the desktop Moving around Taking the computer home Traveling with the computer Traveling internationally with the computer Securing your computer Using a computer security lock Using passwords 2 Customizing my computer Expanding through options Connectivity options Upgrade options Using system utilities Notebook Manager Launch Manager iii iii iv 1 3 3 5 6 7 8 9 10 12 14 14 21 22 22 24 24 24 25 26 26 27 28 28 28 29 31 31 33 33 33 35 37 37 42 44 44 45 BIOS Utility Disk to Disk Recovery 3 Troubleshooting my computer Frequently-asked questions Troubleshooting tips Error messages Requesting service International Travelers Warranty (ITW) Before you call Appendix A Specifications Appendix B Notices Index 45 46 47 49 52 53 54 54 54 57 63 73 1 Getting to know your TravelMate Your TravelMate computer combines high-

performance, versatility, power management features and multimedia capabilities with a unique style and ergonomic design. Work with unmatched productivity and reliability with your new power computing partner. A TravelMate tour After setting up your computer as illustrated in the Just for Starters... poster, let us show you around your new TravelMate computer. Front open view 3 E n g l i s h

1 Item Description Display screen Also called LCD (liquid-crystal display), displays computer output. h s i l g n E 4 1 Getting to know your TravelMate

2 3 4 5 6 7 8 9 Item Description Status indicators LEDs (light-emitting diode) that turn on and off to show the status of the computer, its functions and components. Power button Turns on the computer. Launch keys Two special keys for frequently used programs. See Launch Keys on page 21 for more details. Palmrest Comfortable support area for your hands when you use the computer. Click buttons

(left, center and right) Touchpad The left and right buttons function like the left and right mouse buttons; the center button serves as a 4-way scroll button. Touch-sensitive pointing device which functions like a computer mouse. Keyboard Inputs data into your computer. Stereo speaker Outputs sound. Front view 5 E n g l i s h

1 2 3 Item Description Infrared port Interfaces with infrared devices (e.g., infrared printer, IR-aware computer). Latch Latch for opening and closing the computer. 3-in-1 card reader1 Reads cards from Memory Stick, MultiMedia, and Secure Digital cards. Notes:

1.Three-in-one card reader is a manufacturing option, subject to configuration. Only one card can operate at any given time. 6 Left view h s i l g n E 1 Getting to know your TravelMate

1 2 3 4 5 6 Item Description Modem port Connects to a phone line. Ethernet port Connects to an Ethernet 10/100-

based network. DC-in jack Connects the AC adapter. USB 2.0 port Connects to Universal Serial Bus devices (e.g., USB mouse, USB camera). IEEE 1394 port Connects to IEEE 1394 devices. Headphone/ Speaker/ Line-

out jack Connects to headphones or other line-out audio devices (speaker). 7 E n g l i s h

7 8 9 Item Description Microphone/line-in jack PC Card slot Accepts input from external microphones, or other audio line-in devices (e.g. audio CD player, stereo walkman and etc.) Accepts one Type II 16-bit PC Card or 32-bit CardBus PC Card. Eject button Ejects the PC Card from the slot. Right view

1 Item HDD Description Houses the computers hard disk. 2 USB 2.0 ports Connects to Universal Serial Bus devices (e.g., USB mouse, USB camera). h s i l g n E 8

3 4 1 Getting to know your TravelMate Item Description Vantilation Slot Enables the computer to stay cool, even after prolonged use. Security keylock Connects to a Kensington-compatible computer security lock. Rear view

1 Item Description External display port Connects to a display device (e.g., external monitor, LCD projector) and displays up to 16.7 million colors with 1024x768 pixel resolution. Bottom view 9 E n g l i s h

1 2 3 4 Item RAM slot Description The slot that houses the computer's main memory. Battery bay Houses the computer's battery pack. Battery release latch Unlatches the battery to remove the battery pack. Vantilation Slot Enables the computer to stay cool, even after prolonged use. 10 Features 1 Getting to know your TravelMate Below is a brief summary of the computers many features:

h s i l g n E Intel Pentium M Processor at 1.3 ~1.7 GHz or higher Intel 855GM chipset Performance

Memory upgradeable up to 2 GB with 2 slots

High-capacity, Enhanced-IDE hard disk Li-ion main battery pack Power management system with ACPI (Advanced Configuration Power Interface) Display

Thin-Film Transistor (TFT) liquid crystal display (LCD) displaying 32-

bit high color up to 1024 x 768 eXtended Graphics Array (XGA) resolution 3D graphics engine Simultaneous LCD and CRT display support Multimedia

16-bit high-fidelity AC97 stereo audio Built-in speaker 11 E n g l i s h Connectivity

High-speed fax/data modem port Ethernet/Fast Ethernet port Fast infrared wireless communication Two USB 2.0 ports IEEE 1394 port InviLink 802.11b or 802.11 a/g wireless LAN (manufacturing optional) SD/MMC/MS memory slot (manufacturing optional)

Human-centric design and ergonomics

Internet 4-way scroll button Sleek, smooth and stylish design Ergonomically-centered touchpad pointing device Expansion

One Type II CardBus PC Card slot

Upgradeable memory 12 1 Getting to know your TravelMate h s i l g n E Indicators The computer has seven easy-to-read status indicators on the display screen and three on the LCD panel. The Wireless, Power and Sleep status indicators are visible even when the display is closed. Icon Function Description Wireless Orange indicates that wireless LAN is enabled. Power Sleep Lights green when the power is on and standby mode. Lights when the computer enters Standby mode and blinks when it enters into or resumes from hibernation mode. Icon Function Description Media Activity Lights when the floppy drive, hard disk or optical drive is active. Battery Charge Lights when the battery is being charged. 13 E n g l i s h Caps Lock Lights when Caps Lock is activated. Num Lock Lights when Num Lock is activated. 14 1 Getting to know your TravelMate h s i l g n E Using the keyboard The full-sized keyboard includes an embedded numeric keypad, separate cursor keys, two Windows keys and twelve function keys. Special keys Lock keys The keyboard has four lock keys which you can toggle on and off. Lock key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock

(Fn-F11) When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. Scroll Lock

(Fn-F12) When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications. 15 Embedded numeric keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. E n g l i s h Desired access Num lock on Num lock off Number keys on embedded keypad Type numbers in a normal manner. Cursor-control keys on embedded keypad Main keyboard keys Hold Shift while using cursor-control keys. Hold Fn while using cursor-control keys. Hold Fn while typing letters on embedded keypad. Type the letters in a normal manner. Note: If an external keyboard or keypad is connected to the computer, the Num Lock feature automatically shifts from the internal keyboard to the external keyboard or keypad. 16 1 Getting to know your TravelMate Windows keys The keyboard has two keys that perform Windows-specific functions. h s i l g n E Key Description Windows logo key Start button. Combinations with this key perform shortcut functions. Below are a few examples:

+ Tab (Activates next taskbar button)

+ E (Explores My Computer)

+ F (Finds Document)

+ M (Minimizes All) Shift +

+ M (Undoes Minimize All)

+ R (Displays the Run... dialog box) Application key Opens a context menu (same as a right-click). 17 Keyboard Hot keys The computer employs hot keys or key combinations to access most of the computers controls like screen brightness, volume output and the BIOS Utility. To activate a keyboard hot key, press and hold the Fn key before pressing the other key(s) in the hot key combination. E n g l i s h Hot key Icon Function Description Fn-F1 Fn-F2 Fn-F3 Fn-F4 Sleep Hot key help Displays help on hot keys. Setup Accesses the computers configuration utility. Power Management Scheme Toggle Switches the power management scheme used by the computer (function available if supported by operating system). See Power management on page 27. Puts the computer in Sleep mode, which can be defined. See Power management on page 27. h s i l g n E 18 1 Getting to know your TravelMate Hot key Icon Function Description Fn-F5 Display toggle Fn-F6 Screen blank Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor. Turns the display screen backlight off to save power;

press any key to resume. Fn-F7 Fn-F8 Fn-

Fn-

Fn-

Fn-

Touchpad Toggle Turns the internal touchpad on and off. Speaker on/off Turns the speaker on and off. Brightness up Increases the screen brightness. Brightness up Decreases the screen brightness. Volume up Increases the speaker volume. Volume down Decreases the speaker volume. The Euro symbol If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. E n g l i s h 19 Note for US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International. To verify the keyboard type in Windows Millennium Edition and Windows 2000, follow the steps below:

1 2 3 4 5 Click on Start, Settings, Control Panel. Double-click on Keyboard. Click on the Language tab. Verify that the keyboard layout used for "En English (United States)" is set to United States-International. If not, select and click on Properties; then select United States-

International and click on OK. Click on OK. To verify the keyboard type in Windows XP, follow the steps below:

1 Click on Start, Control Panel. Double-click on Regional and Language Options. Click on the Language tab and click on Details. Verify that the keyboard layout used for "En English (United States)" is set to United States-International. 2 3 4 20 5 h s i l g n E 1 Getting to know your TravelMate If not, select and click on ADD; then select United States-

International and click on OK. Click on OK. To type the Euro symbol:

1 Locate the Euro symbol on your keyboard. 2 Open a text editor or word processor. 3 Hold Alt Gr and press the Euro symbol. Note: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/typography/faq/faq12.htm for more information. Launch Keys Located above the keyboard are six buttons. These keys are special one-click buttons that perform special functions. E n g l i s h 21

Launch key Default application 1 Wireless This button permits user Enabled/Disabled Wireless LAN network. 2 3 4 P1 P2 P3 User-programmable User-programmable User-programmable 5 Web browser Launch Internet Explorer (or user-defined program) 6 Mail Launch Outlook Express (or user-defined program) 22 1 Getting to know your TravelMate h s i l g n E Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. Touchpad basics The following items teach you how to use the touchpad:

Move your finger across the touchpad to move the cursor.

Press the left(1) and right(3) buttons located on the edge of the touchpad to do selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad produces similar results. Use the 4-way scroll (2) button (top/bottom/left and right) to scroll a page up, down, left or right. This button mimics your cursor pressing on the vertical and horizontal scroll bards of Windows applications.

Function Left button Right button Center buttons Tap 23 E n g l i s h Execute Click twice quickly Select Drag Click once Click and hold, then use finger to drag the cursor on the touchpad Access context menu Scroll Click once Tap twice (at the same speed as double-clicking a mouse button) Tap once Tap twice (at the same speed as double-clicking a mouse button) then hold finger to the touchpad on the second tap and drag the cursor Click and hold the up/

down/

left/

right Note: A.Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping harder will not increase the touchpads responsiveness. B.When using an external USB mouse, you can press Fn-F7 to disable the touchpad. 24 1 Getting to know your TravelMate h s i l g n E Storage This computer supplies you with the following media storage:

High-capacity Enhanced-IDE hard disk IEEE 1394 Optical (CD, DVD, DVD/CD-RW combo, or DVD-Dual) drive USB Floppy drive

Hard disk The high-capacity hard disk is the answer to your storage needs. This is where your programs and data are stored. IEEE 1394 Optical drive Your computer comes equipped with an optical drive which may be one of the following:

CD-ROM drive DVD-ROM drive DVD/CD-RW drive DVD-Dual drive Ejecting the IEEE 1394 optical (CD or DVD) drive tray To eject the optical drive tray when the computer is turned on, press the drive eject button. When the power is off, you can eject the drive tray using the emergency eject hole. See page 50. Using software Playing DVD movies 25 E n g l i s h When the DVD-ROM drive module is installed, you can play DVD movies on your computer. 1 Eject the DVD tray and insert a DVD movie disc; then close the DVD tray. Important! When you launch the DVD player for the first time, the program asks you to input the region code. DVD discs are divided into 6 regions. Once your DVD drive is set to a region code, it will play DVD discs of that region only. You can set the region code a maximum of five times (including the first time), after which the last region code set will remain permanent. Recovering your hard disk does not reset the number of times the region code has been set. Refer to the table below for DVD movie region code information. 2 The DVD movie will automatically play after a few seconds. Region code Country or region 1 2 3 4 5 6 U.S.A., Canada Europe, Middle East, South Africa, Japan Southeast Asia, Taiwan, Korea (South) Latin America, Australia, New Zealand Former U.S.S.R., parts of Africa, India People's Republic of China Note: To change the region code, insert a DVD movie of a different region into the DVD-ROM drive. Please refer to the online help for more information. 26 1 Getting to know your TravelMate h s i l g n E Audio The computer comes with 16-bit high-fidelity AC97 stereo audio, and stereo speaker. Adjusting the volume Adjusting the volume on the computer is as easy as pressing some buttons. See Keyboard Hot keys on page 17 for more informations on adjusting the speaker volume. 27 Power management This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, floppy drive, hard disk, peripherals connected to the serial and parallel ports, and video memory. If no activity is detected for a period of time (called an inactivity timeout), the computer stops some or all of these devices in order to conserve energy. This computer employs a power management scheme that supports ACPI (Advanced Configuration and Power Interface), which allows for maximum power conservation and maximum performance at the same time. Windows handles all power-saving chores for your computer. E n g l i s h 28 1 Getting to know your TravelMate h s i l g n E Moving around with your TravelMate This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories:

1 Save your work in progress. 2 3 4 Remove any media, diskette or compact disc, from the drive(s). Shut down the computer. Close the display cover. 5 Disconnect the cord from the AC adapter. 6 7 Disconnect the keyboard, pointing device, printer, external monitor, and other external devices. Disconnect the Kensington lock if you are using one to secure the computer. Moving around when you are just moving within short distances, for example, from your office desk to a meeting room Preparing the computer Before moving the computer, close and latch the display cover to place it in Sleep mode. You can now safely take the computer anywhere you go within the building. To bring the computer out of Sleep mode, open the display; then press and release the power button. If you are taking the computer to a client's office or a different building, you may choose to shut down the computer:

1 2 Click on Start, Shut Down... or Turn off Computer (Windows XP). Select Shut down and click on OK, or select Turn Off (Windows XP).

- or -

you can put the computer in Sleep mode by pressing Fn-F4. Then close and latch the display. When you are ready to use the computer again, unlatch and open the display; then press and release the power button. E n g l i s h 29 Note: If the sleep indicator is off, the computer has entered Hibernation mode and turned off. If the power indicator is off but the sleep indicator is on, the computer has entered Sleep mode. In both cases, press and release the power button to turn the computer back on. Note that the computer may enter Hibernation mode after it is in Sleep mode for a period of time. What to bring to short meetings A fully charged battery runs the computer for about 2.5 hours (with 4-

cell battery pack), or 4.5 hours (with 6-cell battery pack). If your meeting is shorter than that, you probably do not need to bring anything with you other than the computer. What to bring to long meetings If your meeting will last longer than 2.5 hours (with 4-cell battery pack) or 4.5 hours (with 6-cell battery pack), or if your battery is not fully charged, you may want to bring the AC adapter with you to plug in your computer in the meeting room. If the meeting room does not have an electrical outlet, reduce the drain on the battery by putting the computer in Sleep mode. Press Fn-F4 or close the display cover whenever you are not actively using the computer. To resume, open the display (if closed); then press and release the power button. Taking the computer home when you are moving from your office to your home or vice versa Preparing the computer After disconnecting the computer from your desktop, follow these steps to prepare the computer for the trip home:

Check if you have removed all media, diskettes and compact discs, 30

h s i l g n E 1 Getting to know your TravelMate from the drive(s). Failure to remove the media can damage the drive head. Pack the computer in a protective case that can prevent the computer from sliding around and cushion it if it should fall. Caution: Avoid packing items next to the top cover of the computer. Pressure against the top cover can damage the screen What to bring with you Unless you already have some items at home, bring the following items with you:

AC adapter and power cord The printed users guide Special considerations Follow these guidelines to protect your computer while traveling to and from work:

Minimize the effect of temperature changes by keeping the

computer with you. If you need to stop for an extended period of time and cannot bring the computer with you, leave the computer in the trunk of the car to avoid exposing the computer to excessive heat. Changes in temperature and humidity can cause condensation. Allow the computer to return to room temperature, and inspect the screen for condensation before turning on the computer. If the temperature change is greater than 18F (10C), allow the computer to come to room temperature slowly. If possible, leave the computer for 30 minutes in an environment with a temperature between outside and room temperature. Setting up a home office If you frequently work on your computer at home, you may want to purchase a second AC adapter for use at home. With a second AC adapter, you can avoid transporting the extra weight to and from home. If you use your computer at home for significant periods of time, you might also want to add an external keyboard, monitor, or mouse. Traveling with the computer when you are moving within a larger distance, for instance, from your office building to a clients office building or traveling locally E n g l i s h 31 Preparing the computer Prepare the computer as if you were taking it home. Make sure that the battery in the computer is charged. Airport security may require you to turn on your computer when bringing it into the gate area. What to bring with you Bring the following items with you:

AC adapter Spare, fully-charged battery pack(s) Additional printer driver files if you plan to use another printer Special considerations In addition to the guidelines for taking the computer home, follow these guidelines to protect your computer while traveling:

Always take the computer as carry-on luggage. If possible, have the computer inspected by hand. Airport security X-ray machines are safe, but do not put the computer through a metal detector. Avoid exposing floppy disks to hand-held metal detectors.

Traveling internationally with the computer when you are moving from country to country Preparing the computer Prepare the computer as you would normally prepare it for traveling. What to bring with you Bring the following items with you:

h s i l g n E 32

1 Getting to know your TravelMate AC adapter Power cords that are appropriate for the country to which you are traveling Spare, fully-charged battery packs IEEE 1394 optical drive module(s) Additional printer driver files if you plan to use another printer Proof of purchase, in case you need to show it to customs officials International Travelers Warranty passport Special considerations Follow the same special considerations as when traveling with the computer. In addition, these tips are useful when traveling internationally:

When traveling in another country, check that the local AC voltage and the AC adapter power cord specifications are compatible. If not, purchase a power cord that is compatible with the local AC voltage. Do not use converter kits sold for appliances to power the computer. If you are using the modem, check if the modem and connector is compatible with the telecommunications system of the country you are traveling in.

Securing your computer Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. E n g l i s h 33 Security features include hardware and software locks a security notch and passwords. Using a computer security lock A security keylock notch located on the rear of the computer lets you connect a Kensington-compatible computer security lock. Wrap a computer security lock cable around an immovable object such as a table or locked drawer handle. Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also available. Using passwords Passwords protect your computer from unauthorized access. Setting these passwords creates several different levels of protection for your computer and data:

Supervisor Password prevents unauthorized entry into the BIOS Utility. Once set, you must key-in this password to gain access to the BIOS Utility. See BIOS Utility on page 45. User Password secures your computer against unauthorized use. Combine the use of this password with password checkpoints on boot-up and resume from hibernation for maximum security.

34

h s i l g n E 1 Getting to know your TravelMate Password on Boot secures your computer against unauthorized use. Combine the use of this password with password checkpoints on boot-up and resume from hibernation for maximum security. Important! Do not forget your Supervisor! If you forget your password, please get in touch with your dealer or an authorized service center. Entering passwords When a password is set, a password prompt appears in the center of the display screen.

When the Supervisor Password is set, a prompt appears when you

press F2 to enter the BIOS Utility at boot-up. Type the Supervisor Password and press Enter to access the BIOS Utility. If you enter the password incorrectly, a warning message appears. Try again and press Enter.

When the User Password is set and the Password on boot

parameter is enabled, a prompt appears at boot-up. Type the User Password and press Enter to use the computer. If you enter the password incorrectly, a warning message appears. Try again and press Enter. Important! You have three chances to enter a password. If you fail to enter the password correctly after three tries, the system halts. Press and hold the power button for four seconds to shut down the computer. Then turn on the computer again, and try again. Setting passwords You can set passwords using the BIOS Utility. 2 Customizing my computer After learning the basics of your TravelMate computer, lets get acquainted with the advanced features of your computer. In this chapter, you will learn how to add options, upgrade components for better performance, and customize your computer. Expanding through options Your TravelMate offers you a complete mobile computing experience. E n g l i s h 37 Connectivity options Ports allow you to connect peripheral devices to your computer as you would with a desktop PC. For instructions on how to connect different external devices to the computer, see your online guide for more details. Fax/data modem Your computer has a built-in V.90/92 56Kbps AC97 Link fax/data modem. Warning! This modem port is not compatible with digital phone lines. Plugging this modem into a digital phone line will damage the modem. To use the fax/data modem port, connect a phone cable from the modem port to a telephone jack. Start your communications software program. 38 2 Customizing my computer h s i l g n E Built-in network feature The built-in network feature allows you to connect your computer to an Ethernet-based (10/100 Mbps) network. To use the network feature, connect an Ethernet cable from the network jack on the left of the computer to a network jack or hub on your network. Fast infrared The computers fast infrared (FIR) port allows you to do wireless data transfer with other IR-aware computers and peripherals such as PDAs

(personal digital assistants), mobile phones, and infrared printers. The infrared port can transfer data at speeds of up to four megabits per second (Mbps) at a distance of up to one meter. 39 Universal Serial Bus The Universal Serial Bus (USB 2.0) port is a high-speed serial bus which allows you to connect and daisy-chain USB peripherals without taking up precious system resources. Your computer has two ports available, one on left and the other one on right. E n g l i s h 40 2 Customizing my computer h s i l g n E IEEE 1394 port The computer's IEEE 1394 port allows you to connect to an IEEE 1394 supported devices like a CD-ROM, DVD-ROM, DVD/CD-RW Combo or DVD-Dual drive. PC Card slot The type II CardBus PC Card slot found on the left side of the computer accepts credit-card-sized cards that enhance the usability and expandability of the computer. These cards should have a PC Card logo on them. PC Cards (formerly PCMCIA) are add-on cards for portable computers, giving you expansion possibilities long afforded by desktop PCs. Popular PC cards include flash, fax/data modem, LAN, wireless LAN and SCSI cards. CardBus improves on the 16-bit PC card technology by expanding the bandwidth to 32 bits. Note: Refer to your cards manual for details on how to install and use the card and its functions. Inserting a PC Card Insert the card into the slot and make the proper connections (e.g., network cable), if necessary. See your card manual for details. 41 E n g l i s h Ejecting a PC Card Before ejecting a PC Card:

1 2 3 Exit the application using the card. Left-click on the PC Card icon on the taskbar and stop the card operation. Press the slot eject button to pop out the eject button (a); then press it again to eject the card (b). 42 2 Customizing my computer h s i l g n E Upgrade options Your computer delivers superior power and performance. However, some users and the applications they use may demand more. This computer allows you to upgrade key components when you need increased performance. Note: Contact your authorized dealer if you decide to perform a key component upgrade. Memory upgrade Memory is expandable to 2 GB, employing 128/256/512/1024-MB industry standard soDIMMs (Small Outline Dual Inline Memory Modules). The computer supports DDR (Double Data Rate) SDRAM. There are two memory slots on your computer, one of which is occupied by standard memory. You can upgrade memory by installing a memory module into the one available slot, or replacing the standard memory with a higher-capacity memory module.

43 Installing memory Follow these steps to install memory:

1 2 Turn off the computer, unplug the AC adapter (if connected) and remove the battery pack. Then turn the computer over to access its base. Remove the screws from the memory cover (a); then lift up and remove the memory cover (b). E n g l i s h 3 Insert the memory module diagonally into the slot (1), then gently press it down (2) until it clicks into place. 4 5 6 Replace the memory cover and secure it with the screw. Reinstall the battery pack, and reconnect the AC adapter. Turn on the computer. The computer automatically detects and reconfigures the total memory size. h s i l g n E 44 2 Customizing my computer Using system utilities Notebook Manager The computer has a built-in system setup program called Notebook Manager. The Windows-based Notebook Manager allows you to set passwords, the startup sequence of the drives, and power management settings. It also shows current hardware configurations. To start the Notebook Manager, press Fn-F2 or follow these steps:

1 2 Click on Start, All Programs, then Notebook Manager. Select the Notebook Manager application to run the program. Click on Help for more information. 45 Launch Manager Launch Manager allows you to set the two launch keys located above the keyboard. See Launch Keys on page 21 for the location of the launch key. You can access the Launch Manager by clicking on Start, All Programs, and then Launch Manager to start the application. E n g l i s h BIOS Utility The BIOS Utility is a hardware configuration program built into your computers BIOS (basic input/output system). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS Utility, press F2 during the POST (power-on self-test) while the TravelMate logo is being displayed. h s i l g n E 46 2 Customizing my computer Disk to Disk Recovery Disk to Disk Recovery allows you to restore the hard drive with the original software content that was installed when you purchased your notebook. Follow the steps below to access Disk to Disk Recovery. It is important to back up all data files before you use this option because your drive will be reformatted and all data will be erased. Restoring process:

1 2 3 4 Press F2 to enter BIOS setup during Power-On Self-Test (POST while the TravelMate logo is being displayed). Select Advanced. Refer to the on-screen instruction to set the Boot From D2D mode to Enabled and exit. Promptly press F10 to enter on-screen instructions to continue the process. After restarting your computer, the Windows installation continues. 3 Troubleshooting my computer This chapter instructs you on how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer by yourself. Contact your dealer or an authorized service center for assistance. Key link: www.acersupport.com 49 Frequently-asked questions The following is a list of possible situations that may arise during the use of your computer. Easy answers and solutions are provided for each one. E n g l i s h I pressed the power button and opened the display, but the computer does not start or boot-up. Look at the Power indicator:

If it is not lit, no power is being applied to the computer. Check the following:

If you are running on battery power, it may be low and unable to power the computer. Connect the AC adapter to recharge the battery pack.

Make sure that the AC adapter is plugged in properly to the computer and to the power outlet.

If it is lit, check the following:

Is a non-bootable (non-system) diskette in the external USB floppy drive? Remove or replace it with a system diskette and press Ctrl-Alt-Del to restart the system. Nothing appears on the screen. The computers power management system automatically blanks the screen to save power. Press any key to turn the display back on. If pressing a key does not turn the display back on, two things might be the cause:

The brightness level might be too low. Press Fn- (increase) to adjust the brightness level. The display device might be set to an external monitor. Press the display toggle hot key Fn-F5 to toggle the display back to the computer. If the Sleep indicator is lit, the computer is in Sleep mode. Press and release the power button to resume.

Image is not full-screen. The computer display has a native resolution of 1024 x 768 (XGA) for the 12.1. If you set the resolution lower than this, the screen expands 50 3 Troubleshooting my computer h s i l g n E to fill the computer display. Right-click on your Windows desktop and select Properties to bring up the Display Properties dialog box. Then click on the Settings tab to make sure that the resolution is set to the appropriate resolution. Resolutions lower than the specified resolution are not full-screen on the computer or on an external monitor. No audio is heard from the computer. Check the following:

The volume may be muted. In Windows, look at the volume control (speaker) icon on the taskbar. If it is crossed-out, click on the icon and deselect the Mute option. The volume level may be too low. In Windows, look at the volume control icon on the taskbar. You can also use the volume control buttons to adjust the volume. See Keyboard Hot keys on page 17 for more detail. If headphones, earphones or external speaker are connected to the line-out port on the computers left panel, the internal speaker automatically turn off.

I want to eject the optical drive tray without turning on the power. I cannot eject the optical drive tray. There is a mechanical eject button on the optical drive. Simply insert the tip of a pen or paperclip and push to eject the tray. The keyboard does not respond. Try attaching an external keyboard to the USB 2.0 connector on the right or left of the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose. The infrared port does not work. Check the following:

Make sure that the infrared ports of the two devices are facing each other (+/- 15 degrees) a maximum of 1 meter apart.

Make sure there is a clear path between the two infrared ports. Nothing should be blocking the ports.

Make sure you have the appropriate software running on both devices (for file transfers) or you have the appropriate drivers (for printing to an infrared printer).

During the POST, press F2 to access the BIOS Utility and verify that the infrared port is enabled.

Make sure both devices are IrDA-compliant. E n g l i s h 51 The printer does not work. Check the following:

Make sure that the printer is connected to a power outlet and that it is turned on.

Make sure that the printer cable is connected securely to the computers parallel port and the corresponding port on the printer. During POST, press F2 to access the BIOS Utility and verify that the parallel port is enabled.

I want to set up my location to use the internal modem. To properly use your communications software (e.g. HyperTerminal), you need to set up your location:

1 2 3 Click on Start, Settings, Control Panel. Double-click on Modems. Click on Dialing Properties and begin setting up your location. Refer to the Windows manual. 52 3 Troubleshooting my computer h s i l g n E Troubleshooting tips This notebook computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom occurs, see Error messages on page 53. If the problem cannot be resolved, contact your dealer. See Requesting service on page 54. 53 Error messages If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action. E n g l i s h Error Messages Corrective Action CMOS Battery Bad Contact your dealer or an authorized service center. CMOS Checksum Error Contact your dealer or an authorized service center. Disk Boot Failure Insert a system (bootable) diskette into the floppy drive (A:), then press Enter to reboot. Equipment Configuration Error Press F2 (during POST) to enter the BIOS Utility;

then press Esc in the BIOS Utility to reboot. Hard Disk 0 Error Contact your dealer or an authorized service center. Hard Disk 0 Extended Type Error Contact your dealer or an authorized service center. I/O Parity Error Contact your dealer or an authorized service center. Keyboard Error or No Keyboard Connected Contact your dealer or an authorized service center. Keyboard Interface Error Contact your dealer or an authorized service center. Memory Size Mismatch Press F2 (during POST) to enter the BIOS Utility;

then press Esc in the BIOS Utility to reboot. If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center for assistance. Some problems may be solved using the BIOS Utility. h s i l g n E 54 3 Troubleshooting my computer Requesting service International Travelers Warranty (ITW) Your computer is backed by an International Travelers Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand. An ITW passport comes with your computer. This passport contains all you need to know about the ITW program. A list of available, authorized service centers is in this handy booklet. Read this passport thoroughly. Always have your ITW passport on hand, especially when you travel to receive the benefits from our support centers. Place your proof-of-

purchase in the flap located inside the front cover of the ITW passport. If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide. Please consult www.acersupport.com. Before you call Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps). 55 E n g l i s h You are required to provide the following information:

Name:________________________________________ Address:______________________________________ ______________________________________________ Telephone number:____________________________ Machine and model type:_______________________ Serial number:_________________________________ Date of purchase:______________________________ 56 3 Troubleshooting my computer h s i l g n E Appendix A Specifications This appendix lists the general specifications of your computer. 59 E n g l i s h Microprocessor

Intel Pentium M Processor with 1024 KB L2 cache Memory

Main memory expandable up to 2 GB

Two DDR DIMM slots Support 128 MB, 256 MB, 512 MB & 1GB DDR SDRAM modules 512 KB Flash ROM BIOS Data storage

One high-capacity, Enhanced-IDE hard disk

One 5.25-inch internal hot-swappable optical drive Display and video

Thin-Film Transistor (TFT) liquid crystal display (LCD) displaying 32-

bit true color up to 1024 x 768 eXtended Graphics Array (XGA) resolution Simultaneous LCD and CRT display support 3D graphics engine

Audio

16-bit AC97 stereo audio Built-in speaker Keyboard and pointing device

84/85/88-key Windows keyboard Ergonomically-centered touchpad pointing device 60 Appendix A Specifications h s i l g n E I/O ports

One type II CardBus PC Card slot

One RJ-45 jack (Ethernet 10/100)

One RJ-11 phone jack (V.92)

One DC-in jack for AC adapter

One VGA port for external monitor

One speaker/headphone-out jack (3.5mm mini jack)

One microphone-in jack

One IEEE 1394 port

Two USB 2.0 ports

One FIR port (IrDA) Weight and dimensions

1.70 kg (3.7 lbs) with 6-cell battery 1.55 kg (3.4 lbs) with 4-cell battery 273 mm (W) x 231 mm (D) x 24 mm (H)

Environment

Non-operating: -20C ~ 65C Temperature

Operating: 5C ~ 35C

Humidity (non-condensing)

Operating: 20% ~ 80% RH

Non-operating: 20% ~ 80% RH System

Microsoft Windows operating system ACPI support DMI 2.0-compliant 61 E n g l i s h Power

6-cell battery

48.84 Wh Li-ion battery pack 2.5-hour rapid charge/3.0-hour charge-in-use

4-cell battery

26.64 Wh Li-ion battery pack 1.5-hour rapid charge/2.5-hour charge-in-use AC adapter

65-Watt Auto sensing 90~264Vac, 47~63Hz Options

128 MB/256 MB/512 MB/1GB memory upgrade modules Additional Li-Ion battery pack Additional AC adapter USB Floppy drive CD-ROM, DVD-ROM, DVD/CD-RW combo, or DVD-Dual drive 62 Appendix A Specifications h s i l g n E Appendix B Notices This appendix lists the general notices of your computer. 65 FCC notice This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. E n g l i s h However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna Increase the separation between the device and receiver Connect the device into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio/television technician for help

Notice: Shielded cables All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations. Notice: Peripheral devices Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with the Class B limits may be attached to this equipment. Operation with non-certified peripherals is likely to result in interference to radio and TV reception. Caution Changes or modifications not expressly approved by the manufacturer could void the users authority, which is granted by the Federal Communications Commission, to operate this computer. Use conditions This part complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 66 Appendix B Notices h s i l g n E Notice: Canadian users This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Remarque lintention des utilisateurs canadiens Cet appareil numrique de la classe B respected toutes les exigences du Rglement sur le matriel brouilleur du Canada. Modem notices FCC This equipment complies with Part 68 of the FCC rules. Located on the bottom side of the modem is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. Upon request, you must provide this information to your telephone company. If your telephone equipment causes harm to the telephone network, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance. But, if advance notice is not practical, you will be notified as soon as possible. You will also be informed of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. If this equipment should fail to operate properly, disconnect the equipment from the phone line to determine if it is causing the problem. If the problem is with the equipment, discontinue use and contact your dealer or vendor. TBR 21 This equipment has been approved [Council Decision 98/482/EC - TBR 21] for pan-European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN termination point. In the event of problems, you should contact your equipment supplier in the first instance. E n g l i s h Important safety instructions 67 Read these instructions carefully. Save these instructions for future reference. 1 2 Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product. Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided. This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company. Do not allow anything to rest on the power cord. Do not locate this product where persons will walk on the cord. If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock. Never spill liquid of any kind on the product. 3 4 5 6 7 8 9 10 Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel. 11 Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

a When the power cord or plug is damaged or frayed b If liquid has been spilled into the product c d If the product does not operate normally when the operating If the product has been exposed to rain or water instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other h s i l g n E 68 Appendix B Notices controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition. If the product has been dropped or the cabinet has been damaged If the product exhibits a distinct change in performance, indicating a need for service. e f 12 Replace the battery with the same type as the product's battery we recommend. Use of another battery may present a risk of fire or explosion. 13 Warning! Batteries may explode if not handled properly. Do not disassemble or dispose of them in fire. Keep them away from children and dispose of used batteries promptly. 14 Use only the proper type of power supply cord set (provided in your accessories box) for this unit. It should be a detachable type: UL listed/CSA certified, type SPT-2, rated 7A 125V minimum, VDE approved or its equivalent. Maximum length is 15 feet (4.6 meters). Laser compliance statement The CD or DVD drive used with this computer is a laser product. The CD or DVD drives classification label (shown below) is located on the drive. CLASS 1 LASER PRODUCT CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM. APPAREIL A LASER DE CLASSE 1 PRODUIT LASERATTENTION: RADIATION DU FAISCEAU LASER INVISIBLE EN CAS DOUVERTURE. EVITTER TOUTE EXPOSITION AUX RAYONS. LUOKAN 1 LASERLAITE LASER KLASSE 1 VORSICHT: UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG GEFFNET NICHT DEM STRAHLL AUSSETZEN PRODUCTO LSER DE LA CLASE I ADVERTENCIA: RADIACIN LSER INVISIBLE AL SER ABIERTO. EVITE EXPONERSE A LOS RAYOS. ADVARSEL: LASERSTRLING VEDBNING SE IKKE IND I STRLEN. VARO! LAVATTAESSA OLET ALTTINA LASERSTEILYLLE. VARNING: LASERSTRLNING NR DENNA DEL R PPNAD L TUIJOTA STEESEENSTIRRA EJ IN I STRLEN VARNING: LASERSTRLNING NAR DENNA DEL R PPNADSTIRRA EJ IN I STRLEN ADVARSEL: LASERSTRLING NAR DEKSEL PNESSTIRR IKKE INN I STRLEN Lithium battery statement 69 E n g l i s h The TravelMate 370 series uses the lithium battery, models BTP-

50T3, BTP-73E1 only. CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to local regulations. Recycle if at all possible. ADVARSEL!

Lithiumbatteri - Eksplosionsfare ved fejlagtig hndtering. Udskiftning m kun ske med batteri af samme fabrikat og type. Lver det brugte batteri tilbage til leverandren. ADVARSEL Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten. Brukte batterier kasseres i henhold til fabrikantens instruksjoner. VARNING Explosionsfara vid felaktigt batteribyte. Anvnd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera anvnt batteri enligt fabrikantens instruktion. VAROITUS Pristo voi rjht, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hvit kytetty paristo valmistajan ohjeiden mukaisesti. VORSICHT!

Explosionsgefahr bei unsachgemen Austausch der Batterie Ersatz nur durch denselben oder einem vom Hersteller empfohlenem hnlichen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers. h s i l g n E 70 Appendix B Notices LCD pixel statement The LCD unit is produced with high-precision manufacturing techniques. Nevertheless, some pixels may occasionally misfire or appear as black or colored dots. This has no effect on the recorded image and does not constitute a malfunction. Macrovision copyright protection notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. Apparatus Claims of U.S. Patent Nos. 4,631,603, 4,577,216, 4,819,098, and 4,907,093 licensed for limited viewing uses only. A-Tick notice For safety reasons, only connect headsets with a telecommunications compliance label. This includes customer equipment previously labelled permitted or certified. The unit shall be connected to Telecommunication Network through a line cord which meets the requirements of ACA Technical Standard TS008. Australian approved mains cord set shall be used with the equipment. Note: Below regulatory information is for models with wireless LAN and/or Bluetooth only. Regulatory Information The Wireless module must be installed and used in strict accordance with the manufacturers instructions. This device complies with the following radio frequency and safety standards. 71 E n g l i s h Canada - Industry Canada (IC)

This device complies with RSS 210 of Industry Canada. Europe - EU Declaration of Conformity This device complies with the standards listed below, following the provisions of the EMC Directive 89/336/EEC:

ETSI EN 301 489-1/17 ETSI EN 300 328-2 EN 300 328 V1.4.1. USA - Federal Communications Commission (FCC) This device complies with Part 15 of FCC Rules. Operation of the devices in an Wireless LAN System is subject to the following two conditions:

This device may not cause harmful interference. This device must accept any interference that may cause undesired operation. Exposure to Radio Frequency Radiation The radiated output power of the Wireless module is far below the FCC radio frequency exposure limits. Nevertheless, the Wireless module shall be used in such a manner that the potential for human contact during normal operation is minimized. The transmitter and the antenna are permanently installed inside the notebook, and are specific for this model (not for generic computer). The antenna of this device is installed on the top of the LCD display. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These h s i l g n E 72 Appendix B Notices limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: To assure continued compliance, any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment

(example - use only shielded interface cables when connecting to computer or peripheral devices). This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Index A AC adapter caring for v AcerMedia drive 24 audio 26 adjusting the volume 26 troubleshooting 50 B battery pack caring for v BIOS utility 45, 46 brightness hotkeys 18 C caps lock 14 care on indicator 13 AC adapter v battery pack v computer iv CD-ROM ejecting 24 ejecting manually 50 troubleshooting 50 cleaning computer vi computer bringing to meetings 29 caring for iv cleaning vi disconnecting 28 features 3, 10 indicators 12 keyboards 14 moving around 28 performance 10 security 33 setting up a home office 30 taking home 29 traveling internationally 31 traveling on local trips 31 troubleshooting 48 turning off iv 73 connections network 38 D display hotkeys 17, 18 troubleshooting 49 DVD 25 DVD movies playing 25 E error messages 53 Euro 19 F FAQ. See frequently-asked questions frequently-asked questions 49 front view 3 H hard disk 24 help online services 54 Hibernation mode hotkey 17 hotkeys 17 I IEEE 1394 port 40 indicator lights 12 infrared 38 ITW. See warranty K keyboard 14 embedded numeric keypad 15 hotkeys 17 lock keys 14 troubleshooting 50 Windows keys 16 L LEDs 12 M memory installing 43 upgrading 42 messages 74 error 53 modem 37 N network 38 Notebook Manager 44 hotkey 17 notice DVD copyright protection 70 num lock 14 on indicator 13 numeric keypad num lock 15 O online services 54 options memory upgrade 42 P password 33 types 33 PC Card 40 ejecting 41 inserting 41 ports 37 POST (power-on self-test) 45 printer troubleshooting 51 problems 49 CD-ROM 50 display 49 keyboard 50 printer 51 startup 49 troubleshooting 48 Q questions setting location for modem use 51 S safety CD-ROM 68 FCC notice 65 general instructions 67 Index modem notices 66 scroll lock 14 on indicator 13 security keylock 33 passwords 33 service when to call vi speaker hotkey 18 troubleshooting 50 specifications 58 Standby mode hotkey 17 status indicators 12 storage 24 AcerMedia drive 24 hard disk 24 support information 54 T touchpad 22 hotkey 18 using 22 23 travel international flights 31 local trips 31 troubleshooting 48 tips 52 U universal serial bus 39 V view left 5, 6 rear 8 right 7 volume adjusting 26 W warranty International Travelers Warran-

ty 54 Windows keys 16

71 E n g l i s h Canada - Industry Canada (IC)

This device complies with RSS 210 of Industry Canada. Europe - EU Declaration of Conformity This device complies with the standards listed below, following the provisions of the EMC Directive 89/336/EEC:

ETSI EN 301 489-1/17 ETSI EN 300 328-2 EN 300 328 V1.4.1. USA - Federal Communications Commission (FCC) This device complies with Part 15 of FCC Rules. Operation of the devices in an Wireless LAN System is subject to the following two conditions:

This device may not cause harmful interference. This device must accept any interference that may cause undesired operation. Exposure to Radio Frequency Radiation The radiated output power of the Wireless module is far below the FCC radio frequency exposure limits. Nevertheless, the Wireless module shall be used in such a manner that the potential for human contact during normal operation is minimized. The transmitter and the antenna are permanently installed inside the notebook, and are specific for this model (not for generic computer). The antenna of this device is installed near the bottom of the LCD display. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operation instruction for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These