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- 1 Users Manual 2 -
2015. All Rights Reserved. Aspire One 10 Covers: S1002 This revision: April 2015 Regulatory model number: N15P2 Sign up for an Acer ID and enjoy great benefits Open the Acer Portal app from the Start screen to sign up for an Acer ID or sign in if you already have an Acer ID. There are three great reasons for you to get an Acer ID:
Build Your Own Cloud with Acer BYOC. Get the latest offers and product information. Register your device for warranty service. For more information, please visit the Acer BYOC website:
www.acer.com/byoc-start Important This manual contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice. Images provided herein are for reference only and may contain information or features that do not apply to your computer. Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual. Model number: _________________________________ Serial number: _________________________________ Date of purchase: ______________________________ Place of purchase: ______________________________ TABLE OF CONTENTS Table of contents - 3 5 First things first Your guides ............................................. 5 Basic care and tips for using your computer.................................................. 5 Turning your computer off........................... 5 Taking care of your computer ..................... 6 Taking care of your AC adapter.................. 6 Cleaning and servicing................................ 7 Your Acer computer tour 8 Computer................................................. 8 Cover view .................................................. 8 Front view ................................................... 9 Top view.................................................... 10 Bottom view .............................................. 10 Left/right views.......................................... 11 LED Indicators .......................................... 12 Keyboard ............................................... 13 Keyboard front view .................................. 13 Keyboard right view ................................. 14 Attaching and detaching the keyboard...... 15 17 Using the keyboard Lock keys and embedded numeric keypad................................................... 17 Hotkeys..................................................... 18 Windows keys........................................ 19 Touchpad 20 Touchpad basics ................................... 20 Touchpad gestures................................ 20 Recovery 22 Creating a recovery backup................... 22 Creating a drivers and applications backup................................................... 24 Recovering your system ........................ 26 Reinstalling drivers and applications......... 27 Returning to an earlier system snapshot .. 29 Returning your system to its factory condition.................................................... 30 Recovering from Windows ........................ 30 Recovering from a recovery backup ......... 33 Connecting to the Internet 36 Connecting wirelessly............................ 36 Connecting to a wireless LAN................... 36 Using a Bluetooth connection 37 Enabling and disabling Bluetooth .......... 37 Enable Bluetooth and add a device .......... 37 40 BIOS utility Boot sequence....................................... 40 Setting passwords ................................. 40 Power management 41 Saving power ......................................... 41 Battery pack 43 Battery characteristics ........................... 43 Charging the battery ................................. 43 Optimizing battery life ............................... 44 Checking the battery level......................... 45 Battery-low warning .................................. 45 Memory card reader 47 Connectivity options............................... 47 49 Video and audio connectors HDMI Micro 50 51 Universal Serial Bus (USB) 52 Micro USB Frequently asked questions 54 Requesting service ................................ 56 Tips and hints for using Windows 8.1.... 57 How do I get to Start? ............................... 57 What are "Charms?" ................................. 57 Can I boot directly to the desktop? ........... 58 How do I jump between apps?.................. 58 How do I turn off my computer?................ 58 How do I unlock my computer?................. 58 How do I set the alarm?............................ 60 Where are my apps?................................. 61 What is a Microsoft ID (account)?............. 63 How do I add a favorite to Internet Explorer?................................................... 63 How do I check for Windows updates?..... 63 Where can I get more information?........... 63 Troubleshooting..................................... 64 Troubleshooting tips.................................. 64 Error messages......................................... 64 Internet and online security 66 First steps on the net ............................. 66 Protecting your computer.......................... 66 Choose an Internet Service Provider........ 66 Network connections................................. 68 Surf the Net!.............................................. 70 Security..................................................... 70 4 -
Getting started... In this section you will find:
Useful information on caring for your computer and your health Where to find the power button, ports and connectors Tips and tricks for using the touchpad and keyboard How to create recovery backups Guidelines for connecting to a network and using Bluetooth Information on using Acers bundled software FIRST THINGS FIRST First things first - 5 We would like to thank you for making this Acer computer your choice for meeting your mobile computing needs. Your guides To help you use your Acer computer, we have designed a set of guides:
First off, the Setup Guide helps you get started with setting up your computer. The Quick Guide introduces you to the basic features and functions of your new computer. For more on how your computer can help you to be more productive, please refer to the Users Manual. This guide contains detailed information on such subjects as system utilities, data recovery, expansion options and troubleshooting. In addition it contains general regulations and safety notices for your computer. It is available from the desktop; double-click the Help icon and click Users Manual in the menu that opens. Basic care and tips for using your computer Turning your computer off To turn the power off, do any of the following:
Use the Windows shutdown command: Press the Windows key +
<C>, click Settings > Power then click Shut Down. If you need to power down the computer for a short while, but dont want to completely shut it down, you can put it into Hibernate by pressing the power button. 6 - First things first You can also put the computer in sleep mode by pressing the sleep hotkey <Fn> + <F4>. Note If you cannot power off the computer normally, press and hold the power button for more than four seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up. Taking care of your computer Your computer will serve you well if you take care of it. Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator. Do not expose the computer to temperatures below 0 C (32 F) or above 35 C (95 F). Do not subject the computer to magnetic fields. Do not expose the computer to rain or moisture. Do not spill water or any liquid on the computer. Do not subject the computer to heavy shock or vibration. Do not expose the computer to dust or dirt. Never place objects on top of the computer. Do not slam the computer display when you close it. Never place the computer on uneven surfaces. Taking care of your AC adapter Here are some ways to take care of your AC adapter:
Do not connect the adapter to any other device. Do not step on the power cord or place heavy objects on top of it. Carefully route the power cord and any cables away from foot traffic. When unplugging the power cord, do not pull on the cord itself but pull on the plug. The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord. Also, the total current rating of all equipment plugged into a First things first - 7 single wall outlet should not exceed the fuse rating. Cleaning and servicing When cleaning the computer, follow these steps:
1.Turn off the computer. 2.Disconnect the AC adapter. 3.Use a soft, moist cloth. Do not use liquid or aerosol cleaners. If either of the following occurs:
The computer has been dropped or the body has been damaged;
The computer does not operate normally Frequently asked questions on page 54. 8 - Your Acer computer tour YOUR ACER COMPUTER TOUR After setting up your device as illustrated in the Setup Guide, let us show you around your new Acer computer. You can enter information into your new computer via the touchscreen. Computer Your device has two components: the computer and the keyboard. The following set of images will describe all of these. The views are labeled as if you are holding the computer with the screen towards you and the camera at the top. Cover view 1 2 Icon Item Webcam Speakers
#
1 2 Description Web camera for video communication. Delivers stereo audio output. Your Acer computer tour - 9 Front view 1 2
#
1 2 Icon Item Webcam Home button Description Web camera for video communication. Press to go directly to the Windows Home screen. 10 - Your Acer computer tour Top view 1 2
#
1 2 Icon Item
+ / -
Volume control key Power button Description Adjusts the system volume. Press to turn the computer on; press again to place the computer in Sleep mode. Press and hold to turn the computer off. Bottom view 1 2
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1 2 Icon Item Keyboard connector Keyboard hook slots Description Connects to the keyboard. Fastens to the keyboard. Left/right views Your Acer computer tour - 11 1 2 3 4 5 6
#
1 2 3 4 5 6 Icon Item Microphone Headset/
speaker jack HDMI micro connector MicroSD card slot Micro USB connector DC-in jack Description Internal microphone for sound recording. Connects to audio devices (e.g., speakers, headphones) or a headset with microphone. Supports high-definition digital video connections. Insert a microSD card into this slot. Connects to USB devices. A micro USB to USB adapter is needed to connect to USB devices. When using a USB port, it is recommended to plug in the power adapter. Connects to an AC adapter. 12 - Your Acer computer tour LED Indicators LED color Blue Amber Amber Off State Steady Steady Blinking Description The computer is fully charged and plugged in. The computer is charging and plugged in. The battery is critically low or abnormal battery situation. The computer is off. Keyboard Keyboard front view Your Acer computer tour - 13 3 4 1 2
#
1 2 3 4 Icon Item Keyboard Touchpad Description For entering data into your computer. Touch-sensitive pointing device. The touchpad and selection buttons form a single surface. Press down firmly on the touchpad surface to perform a left click. Press down firmly on the lower right corner to perform a right click. Swipe the right-hand edge of the touchpad inward to access the charms. Keyboard hooks Fastens to the computer. Keyboard Connects to the computer. connector 14 - Your Acer computer tour Keyboard right view 1 Icon
#
1 Item USB port Description Connects to USB devices. Attaching and detaching the keyboard The Acer Smart Hinge makes attaching and detaching the keyboard fast and easy. Your Acer computer tour - 15 Attach the computer with the keyboard by aligning the keyboard hooks and the keyboard hook slots to function as a laptop. Ensure the computer clicks into place. 16 - Your Acer computer tour Detach the computer from the keyboard by lifting one corner to release it from the keyboard to function as a tablet. You can also attach the computer to the keyboard facing outwards as a display. Ensure the computer clicks into place. USING THE KEYBOARD Using the keyboard - 17 The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock Description When Caps Lock is on, all alphabetic characters typed are in uppercase. When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator
(complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications. Num Lock
<Fn> + <F11>
Scroll Lock
<Fn> + <F12>
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired access Number keys on embedded keypad Cursor-control keys on embedded keypad Main keyboard keys Num Lock on Type numbers in a normal manner. Hold <Shift> while using cursor-control keys. Hold <Fn> while typing letters on embedded keypad. Hold <Fn> while using cursor-control keys. Type the letters in a normal manner. Num Lock off 18 - Using the keyboard Hotkeys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Function
<Fn> + <F3>
Airplane mode
<Fn> + <F4>
Sleep
<Fn> + <F5>
Display toggle
<Fn> + <F6>
Display off Description Turns on / off the computer's network devices.
(Network devices vary by configuration.) Puts the computer in Sleep mode. Switches display output between the display screen, external monitor (if connected) and both. Turns the display screen backlight off to save power. Press any key to return. Turns the built-in touchpad on and off.
<Fn> + <F7>
<Fn> + <F8>
<Fn> + <F11>
<Fn> + <F12>
<Fn> + < >
<Fn> + < >
<Fn> + < >
<Fn> + < >
Touchpad toggle Speaker toggle Turns the speakers on and off. Turns the embedded numeric Number Lock keypad on or off. Turns Scroll Lock on or off. Scroll Lock Increases the screen Brightness up brightness. Decreases the screen Brightness brightness. down Increases the sound volume. Volume up Volume down Decreases the sound volume. Windows keys Using the keyboard - 19 The keyboard has two keys that perform Windows-specific functions. Key Description Pressed alone it returns to the Start screen or to return to the last open app. It can also be used with other keys for special functions, please check Windows Help. This key has the same effect as clicking the right mouse button; it opens the application's context menu. Windows key Application key 20 - Touchpad TOUCHPAD Touchpad basics The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement. Note The touchpad is sensitive to finger movement; the lighter the touch, the better the response. Please keep the touchpad and your fingers dry and clean. The cursor is controlled by some basic gestures:
Single-finger slide: Slide a finger across the touchpad to move the cursor. Single-finger press or tap: Press the touchpad down, or lightly tap the touchpad with your finger, to perform a 'click', which will select or start an item. Quickly repeat the tap to perform a double tap or 'double click'. Single-finger press in the bottom-right corner: Press the bottom right corner of the touchpad to perform a 'right click'. In the Start screen, the app commands, in most apps this will open a context menu related to the selected item. this will toggle Drag: Press and hold the bottom left corner of the touchpad, or tap twice anywhere on the touchpad, then slide a second finger across the touchpad to select all items in an area. Touchpad gestures Windows 8.1 and many applications support touchpad gestures that use one or more fingers. Note Support for touchpad gestures depends on the active application. Touchpad - 21 This allows you to control applications with a few simple gestures, such as:
Swipe in from edge: Access Windows tools by swiping into the center of the touchpad from the right or left edge. Swipe in from right: Toggle the charms. Swipe in from left: Switch to the previous app. Two-finger slide: Swiftly scroll through web pages, documents and playlists by placing two fingers on the touchpad and moving both in any direction. Two-finger pinch: Zoom in and out of photos, maps and documents with a simple finger-and-thumb gesture. 22 - Recovery RECOVERY If you are having trouble with your computer, and the frequently asked questions (see Frequently asked questions on page 54) do not help, you can 'recover' your computer - i.e. return it to an earlier state. This section describes the recovery tools available on your computer. Acer provides Acer Recovery Management, which allows you to create a recovery backup, a drivers and applications backup, and to start recovery options, either using Windows tools, or the recovery backup. Note Acer Recovery Management is only available with a pre-installed Windows operating system. Important We recommend that you create a Recovery Backup and Drivers and Applications Backup and as soon as possible. In certain situations a full recovery will require a USB recovery backup. Creating a recovery backup To reinstall from a USB storage drive, you must first create a recovery backup. The recovery backup includes the entire original contents of your computers hard drive, including Windows and all factory-loaded software and drivers. Using this backup will restore your computer to the same state as when you purchased it, while giving you an option to retain all settings and personal data. Note Since the recovery backup requires at least 16 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 32 GB or larger. 1.From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. Recovery - 23 2.Click Create Factory Default Backup. The Recovery Drive window opens. Make sure Copy contents from the recovery partition to the recovery drive is selected. This provides the most complete and safest recovery backup. 3.Plug in the USB drive then click Next. 24 - Recovery Since the recovery backup requires at least 16 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 32 GB or larger. 4.You will be shown the backup progress on the screen. 5.Follow the process until it completes. 6.After creating the recovery backup, you can choose to delete the recovery this information, you can only use the USB recovery backup to restore your computer, if you lose or erase the USB drive, you cannot restore your computer. information on your computer. If you delete 7.Unplug the USB drive and label it clearly. Important Write a unique, descriptive label on the backup, such as 'Windows Recovery Backup'. Make sure you keep the backup in a safe place that you will remember. Creating a drivers and applications backup To create a Drivers and Applications Backup, that contains the factory-loaded software and drivers needed by your computer, you may use either a USB storage drive or, if your computer features a DVD recorder, one or more blank recordable DVDs. 1.From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. Recovery - 25 2.Click Create Drivers and Applications Backup. Plug in the USB drive or insert a blank DVD into the optical drive, then click Next. If you are using a USB drive, make sure your USB drive has enough capacity before continuing. If using DVDs, it will also show the number of blank, recordable discs you will need to complete the recovery discs. Make sure that you have the required number of identical, blank discs. 3.Click Start to copy files.You will be shown the backup progress on the screen. 4.Follow the process until it completes:
If you are using optical discs, the drive ejects each disc as it completes burning it. Remove the disc from the drive and mark it 26 - Recovery with a permanent marker. If multiple discs are required, insert a new disc when prompted, then click OK. Continue until the process is complete. If you are using a USB drive, unplug the drive and label it clearly. Important Write a unique, descriptive label on each backup, such as 'Drivers and Applications Backup'. Make sure you keep the backup in a safe place that you will remember. Recovering your system To recover your system:
1.Perform minor fixes. If only one or two items of software or hardware have stopped working correctly, the problem may be solved by reinstalling the software or the device drivers. To reinstall software and drivers that were pre-installed at the factory, see Reinstalling drivers and applications on page 27. For instructions on reinstalling software and drivers that were not pre-installed, see that products documentation or support Web site. 2.Revert to a previous system condition. If reinstalling software or drivers does not help, then the problem may be solved by returning your system to a previous state when everything was working correctly. For instructions, see Returning to an earlier system snapshot on page 29. 3.Reset your operating system. If nothing else has solved the problem and you want to reset your system, but keep your user information, see Returning your system to its factory condition on page 30. 4.Reset your system to its factory condition. If nothing else has solved the problem and you want to reset your system to factory condition, see Returning your system to its factory condition on page 30. Reinstalling drivers and applications Recovery - 27 As a troubleshooting step, you may need to reinstall the applications and device drivers that came pre-installed on your computer from the factory. You can reinstall using either your hard drive or the backup you have created. Other applications - If you need to reinstall software that did not come pre-installed on your computer, you need to follow that softwares installation instructions. New device drivers - If you need to reinstall device drivers that did not come pre-installed on your computer, follow the instructions provided with the device. If you are reinstalling using Windows and the recovery information stored on your computer:
1.From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. 2.Click Reinstall Drivers or Applications. 28 - Recovery 3.You should see the Contents section of the Acer Resource Center. Images for reference only. 4.Click the install icon for the item you want to install, then follow the onscreen instructions to complete the installation. Repeat this step for each item you want to reinstall. If you are reinstalling from a Drivers and Applications Backup on a DVD or USB drive:
1.Insert the Drivers and Applications Backup into the disc drive or connect it to a free USB port. If you inserted a DVD wait for Acer Resource Center to start. If Acer Resource Center does not start automatically, press the Windows key + <E>, then double-click on the optical drive icon. If you are using a USB drive, press the Windows key + <E>, then double-click on the drive that contains the backup. Double-click on ResourceCenter. 2.You should see the Contents section of the Acer Resource Center. Recovery - 29 Images for reference only. 3.Click the install icon for the item you want to install, then follow the onscreen prompts to complete the installation. Repeat this step for each item you want to reinstall. Returning to an earlier system snapshot Microsoft System Restore periodically takes a 'snapshot' of your system settings and saves them as restore points. In most cases of hard-to-resolve software problems, you can return to one of these restore points to get your system running again. Windows automatically creates an additional restore point each day, and also each time you install software or device drivers. Note For more information about using Microsoft System Restore, from Start, type Help and then click Help and Support in the list of apps. Type Windows system restore in the Search Help box, then press Enter. Returning to a restore point 1.From Start, type Control Panel and then click Control Panel in the list of apps. 2.Click System and Security > Action Center, then click Recovery at the bottom of the window. 3.Click Open System Restore, then Next. 30 - Recovery 4.Click the latest restore point (at a time when your system worked correctly), click Next, then Finish. 5.A confirmation window appears; click Yes. Your system is restored using the restore point you specified. This process may take several minutes, and may restart your computer. Returning your system to its factory condition If your computer experiences problems that are not recoverable by other methods, you may need to reinstall everything to return your system to its factory condition. You can recover from either your hard drive or the recovery backup you have created. If you can still run Windows and have not deleted the recovery partition, see Recovering from Windows below. If you cannot run Windows, your original hard drive has been completely re-formatted or you have installed a replacement hard drive, see Recovering from a recovery backup on page 33. Recovering from Windows Start Acer Recovery Management:
From Start, type Recovery and then click Acer Recovery Management in the list of apps. Two options are available, Restore Factory Settings (Reset my PC) or Customized Restore (Refresh my PC). Restore Factory Settings deletes everything on your hard drive, then reinstalls Windows and all software and drivers that were pre-installed on your system. If you can access important files on your hard drive, back them up now. See Restore Factory Settings with Acer Recovery Management on page 31. Customized Restore will attempt to retain your files (user data) but will reinstall all software and drivers. Software installed since you purchased your PC will be removed (except software installed from the Windows Store). See Customized Restore with Acer Recovery Management on page 32. Restore Factory Settings with Acer Recovery Management 1.Click Restore Factory Settings. Recovery - 31 Important Restore Factory Settings will erase all files on your hard drive. 2.The Reset your PC window opens. Images for reference only. 3.Click Next, then choose how to erase your files:
a.Just remove my files quickly erases all files before restoring your computer and takes about 30 minutes. b.Fully clean the drive completely cleans the drive after each file is erased, so no files can be viewed after the recovery. Cleaning the drive takes much longer, up to 5 hours, but is much more secure as old files are completely removed. 4.Click Reset. 32 - Recovery 5.The recovery process begins by restarting your computer, then continues by copying files to your hard drive. 6.After the recovery has finished, you can start using your computer by repeating the first-start process. Recovering from the hard drive during startup 1.Turn on your computer and press <Alt> + <F10> during startup. A screen appears asking you to choose the keyboard layout. 2.Several options are now presented. Click Troubleshoot. 3.Click either Refresh your PC or Reset your PC. Note
"Refresh your PC" enables you to restore your computer to the default factory condition with files intact. "Reset your PC" completely removes all your files and resets your computer to factory settings. 4.Click Next. The process will take several minutes. Customized Restore with Acer Recovery Management 1.Click Customized Restore (Retain User Data). 2.The Refresh your PC window opens. Recovery - 33 Images for reference only. 3.Click Next, then Refresh. 4.The recovery process begins by restarting your computer, then continues by copying files to your hard drive. This process takes about 30 minutes. Recovering from a recovery backup To recover from a recovery backup on a USB drive:
1.Find your recovery backup. 2.If your computer does not have a built-in keyboard, make sure a keyboard is attached to your computer. 3.Plug in the USB drive and turn on your computer. 4.If it is not already enabled, you must enable the F12 Boot Menu:
a. Press <F2> when starting your computer. b. Use the left or right arrow keys to select the Boot menu. c. Press the down key until Boot Option #1 is selected, press +/- to change the USB key in the Boot Option #1. d. Use the left or right arrow keys to select the Save & Exit menu. e. Depending on the type of BIOS your computer uses, select Save Changes and Exit and press Enter. Select OK or Yes to confirm. f. Your computer will restart. 5.During startup, press <F12> to open the boot menu. The boot menu allows you to select which device to start from, select the USB drive. a. Use your arrow keys to select USB Device, then press Enter. b. Windows starts from the recovery backup instead of the normal startup process. 34 - Recovery 6.Select your keyboard type. 7.Select Troubleshoot and then choose the type of recovery to use:
a. Click Advanced then System Restore to start Microsoft System Restore:
Microsoft System Restore periodically takes a snapshot of your system settings and saves them as restore points. In most cases of hard-to-resolve software problems, you can return to one of these restore points to get your system running again. b. Click Reset your PC to start the reset process:
Reset your PC deletes everything on your hard drive, then reinstalls Windows and all software and drivers that were pre-
installed on your system. If you can access important files on your hard drive, back them up now. See Reset your PC from the recovery backup below. c. Click Refresh your PC to start the refresh process:
Refresh your PC will attempt to retain your files (user data) but will reinstall all software and drivers. Software installed since you purchased your PC will be removed (except software installed from the Windows Store). See Refresh your PC from the recovery backup on page 35. Reset your PC from the recovery backup Important Reset your PC will erase all files on your hard drive. 1.The Reset your PC window opens. Images for reference only. 2.Click Next. Recovery - 35 3.Select the operating system to recover (normally only one option is available). 4.Choose to keep any changes to the hard drive:
a. If you have deleted the recovery partition or otherwise changed the partitions on the hard drive and want to keep these changes, select No. b. To restore your computer to Factory Settings, select Yes. 5.Choose how to erase your files:
a.Just remove my files quickly erases all files before restoring your computer and takes about 30 minutes. b.Fully clean the drive completely cleans the drive after each file is erased, so no files can be viewed after the recovery. Cleaning the drive takes much longer, up to 5 hours, but is much more secure as old files are completely removed. 6.Click Reset. 7.After the recovery has finished, you can start using your computer by repeating the first-start process. Refresh your PC from the recovery backup 1.The Refresh your PC window opens. 2.Click Next. 3.Select the operating system to recover (normally only one option is available). 4.Click Refresh. 5.The recovery process begins by restarting your computer, then continues by copying files to your hard drive. This process takes about 30 minutes. 36 - Connecting to the Internet CONNECTING TO THE INTERNET This chapter includes basic information on types of connections, and getting connected to the Internet. For detailed information, please refer to Network connections on page 68. Connecting wirelessly Connecting to a wireless LAN A wireless LAN (or WLAN) is a wireless local area network, which can link two or more computers without using wires. Once connected to WLAN, you can access the Internet. You can also share files, other devices, and even your Internet connection itself. Warning Using wireless devices while flying in aircraft may be prohibited. All wireless devices must be switched off before boarding an aircraft and during take-off, as they may be dangerous to the operation of the aircraft, disrupt communications, and even be illegal. You may turn on your computers wireless devices only when informed that it is safe to do so by the cabin crew. Your computer's wireless connection is turned on by default and Windows will detect and display a list of available networks during setup. Select your network and enter the password if required. Acer notebook computers feature an Airplane mode hotkey that turns the network connection on or off. You can use the network management options to turn your wireless network on/off or control what is shared over the network. From the Start screen, start typing wireless then select Connect to a network or Change Wi-Fi settings. Otherwise, open the instructions. Internet Explorer and follow Note Please refer to your Internet Service Provider (ISP) or router documentation for details on connecting to the Internet. USING A BLUETOOTH CONNECTION Using a Bluetooth connection - 37 Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices. Bluetooth-
enabled devices include computers, cell phones, tablets, wireless headsets, and keyboards. To use Bluetooth, you must ensure the following:
1.Bluetooth is enabled on both devices. 2.Your devices are "paired" (or connected). Enabling and disabling Bluetooth The Bluetooth adapter must be enabled on both devices. For your computer, this may be an external switch, a software setting, or a separate Bluetooth dongle plugged into the computers USB port (if no internal Bluetooth adapter is available). Note Please check your devices owners manual to determine how to turn on its Bluetooth adapter. Enable Bluetooth and add a device Every new device must first be "paired" with your computers Bluetooth adapter. This means it must first be authenticated for security purposes. You only need to pair once. After that, simply turning on the Bluetooth adapter of both devices will connect them. Bluetooth on your computer is disabled by default. To enable your computers Bluetooth adapter, do the following:
1.Open the Charms and select Settings > Change PC Settings > PC and devices > Bluetooth, or press the Windows key + <W> and then type Wireless; in the results, click on Bluetooth settings. 2.Click the toggle next to Bluetooth to enable/disable it. 3.Your computer will automatically start searching for devices, as well as make itself visible to other devices. 38 - Using a Bluetooth connection 4.Tap the device you wish to add from the list of discovered devices, and tap Pair. A code displays on your computer, which should match the code displayed on your device. Select Yes. Then, accept the pairing from your device. Note Some devices using older versions of the Bluetooth technology require both devices to enter a PIN. In the case of one of the devices not having any inputs
(as in a headset), the passcode is hardcoded into the device (usually "0000"
or "1234"). Consult your devices user manual for more information.
- 39 Keeping your computer and data safe... In this section you will find:
How to secure your computer Setting passwords What you need to prepare when youre traveling How to get the most out of your battery 40 - BIOS utility BIOS UTILITY The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS utility, press <F2> during the POST while the computer logo is being displayed. To activate the BIOS utility in tablet mode, press and hold the power button and the volume up button for five seconds. Boot sequence To set the boot sequence in the BIOS utility, activate the BIOS utility, then select Boot from the categories listed at the top of the screen. Setting passwords To set a password on boot, activate the BIOS utility, then select Security from the categories listed at the top of the screen. Find Password on boot: and use the <F5> and <F6> keys to enable this feature. POWER MANAGEMENT Power management - 41 This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory. If no activity is detected for a period of time, the computer stops some or all of these devices in order to conserve energy. the Saving power Disable Fast startup Your computer uses Fast startup to start quickly, but also uses a small amount of power to check for signals to start. These checks will slowly drain your computers battery. If you prefer to reduce your computers power requirements and environmental impact, turn off Fast startup:
Note If Fast startup is off, your computer will take longer to start from Sleep. Your computer will also not start if it receives an instruction to start over a network (Wake on LAN). 1.Open the desktop. 2.Click Power Options in the Notification area. 3.Select More Power Options. 4.Select Choose what the power buttons do. 42 - Power management 5.Select Change settings that are currently unavailable. 6.Scroll down and disable Turn on fast startup. 7.Select Save changes. BATTERY PACK Battery pack - 43 The computer uses an embedded Lithium battery that gives you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the computer. However, recharging with the computer turned off significantly reduces charge time. The battery will come in handy when you travel or during a power failure. Charging the battery Plug the AC adapter into the computer, and connect to a mains power outlet. You can continue to operate your computer on AC power while your battery is charging. However, charging the battery with the computer turned off significantly reduces charge time. Note You are advised to charge the battery before retiring for the day. Charging the battery overnight before traveling enables you to start the next day with a fully charged battery. Conditioning a new battery pack Before you use a battery pack for the first time, there is a conditioning process that you should follow:
1.Connect the AC adapter and fully charge the battery. 2.Turn on the computer and complete setting up the operating system. 3.Disconnect the AC adapter. 4.Operate the computer using battery power. 5.Reconnect the AC adapter and fully charge the battery again. 44 - Battery pack Follow these steps again until the battery has been charged and discharged three times. Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0 C (32 F) or above 45 C (113 F). Extreme temperatures may adversely affect the battery pack. The battery conditioning process ensures your battery accepts the maximum possible charge. Failure to follow this procedure will prevent you from obtaining the maximum battery charge, and will also shorten the effective lifespan of the battery. In addition, the useful lifespan of the battery is adversely affected by the following usage patterns:
Using the computer on constant AC power. Not discharging and recharging the battery to its extremes, as described above. Frequent use; the more you use the battery, the faster it will reach the end of its effective life. An embedded battery has a life span of more than 1,000 charge/discharge cycles. Optimizing battery life Optimizing battery life helps you get the most out of battery operation, prolonging the charge/recharge cycle and improving recharging efficiency. You are advised to follow the suggestions set out below:
Use AC power whenever possible, reserving battery for mobile use. Remove accessories that are not being used (e.g. a USB disk drive), as they can continue to draw power. Store your PC in a cool, dry place. The recommended temperature is 10 C (50 F) to 30 C (86 F). Higher temperatures cause the battery to self-discharge faster. Excessive recharging decreases the battery life. Look after your AC adapter and battery. Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery pack - 45 Battery-low warning When using battery power pay attention to the power meter. Important Connect the AC adapter as soon as possible after the battery-low warning appears. Data may be lost if the battery is allowed to become fully depleted and the computer shuts down. When the battery-low warning appears, the recommended course of action depends on your situation:
Situation The AC adapter and a power outlet are available. The AC adapter or a power outlet is unavailable. Recommended Action 1. Plug the AC adapter into the computer, and then connect to the main power supply. 2. Save all necessary files. 3. Resume work. Turn off the computer if you want to recharge the battery rapidly. 1. Save all necessary files. 2. Close all applications. 3. Turn off the computer. 46 -
Ports and connectors... In this section you will find:
Information on the ports and connectors fitted to your computer MEMORY CARD READER Memory card reader - 47 Connectivity options Your computer has a card reader and other ports/jacks that allow you to connect peripheral devices to your computer. For instructions on how to connect different external devices to the computer, read the following section. Memory card reader Memory cards are used in a wide selection of digital cameras, PDAs, MP3 players and mobile phones. Inserting a memory card 1.Align the card so that the connector points towards the port, with the connectors facing down. 2.Carefully slide the card into the port. If you find you need to use any force to insert the card, try reorientating the card slightly. 3.Push the card until it clicks into place. A few millimetres of the card will extend from beyond the slot. If the card contains some files, the Windows Auto Play window may appear (this depends on the contents of the card) and ask you if you wish to use a program to access the contents of the card. Select an option here if it is appropriate, otherwise select Cancel. If the card contains no files, or unknown files, a window will open showing the contents of the card. SD, SDHC and SDXC cards Different types of SD cards cover different capacities, while using the same overall design. SD cards contain up to 4 GB, SDHC cards contain up to 32 GB, and SDXC cards can contain up to 2048 GB 48 - Memory card reader
(2 TB). Your computer provides an SDHC or SDXC compatible card reader. Note SDXC memory cards can only be used in an SDXC-compatible reader; SD and SDHC cards can be used in either type. Removing a card from a memory card reader 1.Click on Show hidden icons arrow in the Notification Area (next to the clock). 2 2.Click on the Safely Remove Hardware icon. 3.Click on Eject SD Card (or the name of the device). 4.Wait until a Safe to Remove Hardware message is displayed. 5.Remove the card. 1 3 VIDEO AND AUDIO CONNECTORS Video and audio connectors - 49 Connect to a monitor with a VGA or DVI port (the type of connection supported depends on your computers configuration). The appropriate cable is usually included with the monitor. Follow these steps to connect an monitor to your computer:
1.Check that the computer is powered off and the monitor power switch is turned off. 2.Attach the video cable to the monitor port on the computer. Secure the cable connection with the screws provided. 3.Connect the monitor power cable and plug it into a properly grounded wall outlet. 4.Follow any setup instructions in the monitor's user's guide. 5.Turn on power to the monitor, then the computer. 6.Make sure that the current resolution and refresh rate do not exceed the specifications of the monitor. If necessary change the display settings used by the computer. Note To access the display controls, press the Windows key (
"Display" and then click on Display.
) + W, type Headphones and microphone These ports allow you to connect audio devices. Use the headphone port to plug in stereo headphones or powered speakers. Plugging an audio device to the headphone port disables the built-in speakers. Use the microphone port to connect an external microphone for mono recording; plugging in an external microphone disables the built-in microphone. Note Some computers have a single "combo" port that allows you to use single-pin headsets with a built-in microphone. These headsets are most commonly used with smartphones. 50 - HDMI Micro HDMI MICRO HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable. The single cable keeps everything neat and tidy while ensuring easy connection and the best audio and visual quality. HDMI Micro delivers the same high-quality playback as standard HDMI, with a slimmer connector, ideal for use in slim-and-light notebooks and tablet computers. Note An HDMI Micro-to-HDMI adapter is included with certain models. UNIVERSAL SERIAL BUS (USB) Universal Serial Bus (USB) - 51 The USB port is a high-speed port which allows you to connect USB peripherals, such as a mouse, an external keyboard, additional storage (external hard disks), or any other compatible device. Note Two USB standards are currently available on Acer computers: USB 2.0
(High-speed USB) and USB 3.0 (SuperSpeed USB). USB 2.0 ports on Acer computers have a black tongue in the port, while USB 3.0 ports have a blue tongue. For best performance, USB 3.0 devices should always be plugged into USB 3.0 ports. Consult your devices documentation to see which standard it supports. You can also charge devices such as tablets, smartphones, or other devices through a USB port. Some USB 3.0 ports support charging devices when the computer is in Hibernate or turned off. Additionally, you can use a USB hub to connect multiple devices to a single USB port. Important When removing a USB storage device, you should right-click on the USB icon in the Windows task bar and select "Eject <device>" to tell the operating system to stop using the device before removing it. Failure to do this may result in data loss or damage to your peripheral. 52 - Micro USB MICRO USB The USB (Universal Serial Bus) port is a high-speed serial bus which allows you to connect USB peripherals without taking up system resources. The Micro USB port provides a compact port that is compatible with USB 2.0 devices. Note A Micro USB-to-USB adapter is needed to connect to USB devices that use a full-sized connector. The adapter is only included with some models. If your computer is not supplied with one, you will need to purchase one separately.
- 53 Got a question?
In this section you will find:
Frequently asked questions Tips for using Windows 8.1 Troubleshooting information How to protect yourself while online Where to find Acer service center contact information 54 - Frequently asked questions FREQUENTLY ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up. Look at the power indicator:
If it is not lit, no power is being supplied to the computer. Check the following:
If you are using on the battery, it may be low and unable to power the computer. Connect the AC adapter to recharge the battery pack. Make sure that the AC adapter is properly plugged into the computer and to the power outlet. If it is lit, check the following:
Is a disc in the optical drive? Remove it and press <Ctrl> + <Alt>
+ <Del> to restart the system. Do you have a USB storage device (USB disk or smartphone) plugged into your computer? Unplug it and press <Ctrl> + <Alt> +
<Del> to restart the system. Nothing appears on the screen. The computers power management system automatically blanks the screen to save power. Press any key to turn the display back on. If pressing a key does not turn the display back on, three things might be the cause:
The brightness level might be too low. Press <Fn> + < > (increase) to adjust the brightness level. The display device might be set to an external monitor. Press the display toggle hotkey <Fn> + <F5> to toggle the display back to the computer. If the power LED is flashing, the computer may be in Sleep or Hibernate mode. Press and release the power button to resume. No audio is heard from the computer. Check the following:
Frequently asked questions - 55 The volume may be muted. Look at the volume control (speaker) icon in the taskbar. If it is crossed-out, click the icon and deselect the Mute all option. The volume level may be too low. Check the volume from the volume control (speaker) icon in the taskbar. You can also use the volume control buttons to adjust the volume. If headphones, earphones or external speakers are connected to the headphone jack on the computer, the internal speakers automatically turn off. The keyboard does not respond. Try attaching an external keyboard to a USB port on the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose. The printer does not work. Check the following:
Make sure that the printer is connected to a power outlet and that it is turned on. Make sure that the printer cable is connected securely to a USB port and the corresponding port on the printer. I want to restore my computer to its original settings. Note If your system is the multilingual version, the operating system and language you choose when you first turn on the system will be the only option for future recovery operations. This recovery process helps you restore the C: drive with the original software content that is installed when you purchased your computer. Warning Your C: drive will be reformatted and all data will be erased. It is important to back up all data files before using this option. Before performing a restore operation, please check the BIOS settings. 1.Check to see if Acer disk-to-disk recovery is enabled or not. 56 - Frequently asked questions 2.Make sure the D2D Recovery setting in Main is Enabled. 3.Exit the BIOS utility and save changes. The system will reboot. Note To activate the BIOS utility, press <F2> when you see the Acer logo during boot up. For more information, see Recovering your system on page 22. Requesting service International Travelers Warranty (ITW) Your computer is backed by an International Travelers Warranty
(ITW) that gives you security and peace of mind when traveling. An ITW passport came with your computer and contains all you need to know about the ITW program. A list of available, authorized service centers is in this handy booklet. Read this passport thoroughly. Always have your ITW passport on hand, especially when you travel, to receive the benefits from our support centers. Attach your proof-of-
purchase to the ITW passport. If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide. Please visit www.acer.com. Before you call Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps). You are required to provide the following information:
Name: _______________________________________ Address: ______________________________________ Telephone number: _____________________________ Machine and model type: _________________________ Serial number: _________________________________ Date of purchase: ______________________________ Frequently ask Frequently asked questions - 57 Tips and hints for using Windows 8.1 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start?
Press the Windows key; tap the Start button on the desktop taskbar;
or swipe the right-hand edge of the screen inwards and tap the Start charm. Wheres the Start button?
The Start button will appear in the desktop taskbar. Tapping it will open Start where you can launch apps. How do I see all of my apps?
Swipe upwards from the bottom of Start. Can I make the "All apps" view the default for Start?
Yes, you can, just follow these steps:
1.Go to the desktop. 2.Tap and hold the taskbar until you see the square outline. Select Properties from the menu that opens when you remove your finger. 3.From the Navigation tab, check Show the Apps view automatically when I go to Start. What are "Charms?"
Charms allow you to perform useful functions, such as sharing content, turning off your PC or changing settings. How do I access the charms?
Swipe the right-hand edge of the screen inwards. 58 - Frequently asked questions Can I boot directly to the desktop?
Yes, you can, just follow these steps:
1.Go to the desktop. 2.Tap and hold the taskbar until you see the square outline. Select Properties from the menu that opens when you remove your finger. 3.From the Navigation tab, check Go to the desktop instead of Start when I sign in. How do I jump between apps?
Swipe the left-hand edge of the screen inwards to cycle through apps that are currently running. How do I turn off my computer?
Swipe the right-hand edge of the screen inwards, tap Settings >
Power and select the action you'd like to take. Can I just turn off notifications?
You can turn off notifications during certain hours so that you can leave your computer running, but not be disturbed by notifications. 1.Swipe the right-hand edge of the screen inwards and tap Settings >
Change PC settings > Search & apps > Notifications. 2.Move the Quiet hours slider to On and select times to start and stop disabling notifications. How do I unlock my computer?
Swipe the lock screen upwards and tap a user account icon to unlock the computer. If your account has a password set, you will need to enter the password to continue. Tap and hold the preview icon to see the characters you've entered to ensure the password is correct. Frequently asked questions - 59 Can I personalize the Lock screen?
You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs. To change the background, swipe the right-hand edge of the screen inwards and tap Settings > Change PC settings > PC and devices
> Lock screen. From here you can:
Select a background image for the lock screen Turn the Slide show on or off Select lock screen apps. How do I set up the lock screen slideshow?
1.Swipe the right-hand edge of the screen inwards and tap Settings >
Change PC settings > PC and devices > Lock screen. 2.Move the slider to On and select if the slideshow should be played while the computer is running on battery power. 3.Tap Add a folder and open the folder you wish to use (your Pictures folder will open by default). Tap Use this folder > OK. 4.You can see the list of folders under Add a folder. Select a folder name and tap Remove to remove the folder from the lock screen slideshow. 5.Change the other settings to suit your needs. How do I move tiles?
Tap and hold a tile to select it, then drag it to the place on Start that you want it to appear. Other tiles will be moved to accommodate the tile in its new location. Can I arrange tiles in groups?
Yes, you can. Tap and hold a tile until you see the screen dim. When you release the tile, the Customize menu appear at the bottom of the screen. You will see Name group appear above unnamed groups. You can give the group(s) a name and arrange the tiles within the groups to suit your needs. 60 - Frequently asked questions Can I make tiles bigger or smaller?
Swipe upwards from bottom of the screen and tap Customize, tap the tile(s) you wish to resize and tap Resize. Select a size from the menu that appears. How do I close an app?
Swipe the window downwards from the top to the bottom of the screen. You need to swipe the window past the half-way point of the screen. Can I change the screen resolution?
Swipe the right-hand edge of the screen inwards and tap Search, tap the text box to open the onscreen keyboard and start typing 'Control Panel' to display the results; tap Control Panel > Adjust screen resolution. How do I set the alarm?
Your computer can act as an alarm clock. Start typing Alarms to search for the Alarms app. 1.Set the time using the sliders on the left-hand side of the screen. 2.Select AM or PM. 3.Choose which days the alarm should go off. 4.Select the notification. 5.Save the alarm by tapping the Save icon in the upper right-hand corner. Delete Save Frequently asked questions - 61 Hour Minutes Note The alarm will only sound if your computer is awake at the set time. Where are my apps?
Swipe the right-hand edge of the screen inwards and tap Search, type the name of the app you would like to open using the pop-up keyboard. Results will be displayed on the left-hand side of the screen. To view the complete list of apps, swipe upwards from the bottom of the screen and tap All apps. How do I make an app appear on Start?
If you're in All apps and you want to make an app appear on Start, Tap and hold a tile until you see the screen dim. When you release the tile, the Customize menu appear at the bottom of the screen. Tap Pin to Start from the menu that appears at the bottom of the screen. How do I remove a tile from Start?
Tap and hold a tile until you see the screen dim. When you release the tile, the Customize menu appear at the bottom of the screen. Tap the tile(s) you wish to remove and tap Unpin from Start from the 62 - Frequently asked questions menu that appears at the bottom of the screen. How do I make an app appear on my taskbar?
If you're in All apps and you want to make an app appear on the taskbar, tap and hold a tile until you see the screen dim. When you release the tile, the Customize menu appear at the bottom of the screen. Select Pin to taskbar from the menu that appears at the bottom of the screen. How do I install apps?
You can download Windows Store apps from Store. You will need to have a Microsoft ID to purchase and download apps from Store. I can't find apps like Notepad and Paint! Where are they?
Swipe the right-hand edge of the screen inwards and tap Search, type the name of the app you would like to open using the pop-up keyboard. Alternatively, open All apps and scroll to Windows Accessories to see the list of legacy programs. Can I use more than one app at a time?
1.Tap on a tile to open an app from the Start screen. 2.Return to the Start screen and repeat the process. 3.Swipe right from the left edge of the screen to display the last app that was opened. 4.Swipe right from the left edge of the screen until you see a column divider to display both apps simultaneously. Up to three apps may be displayed via three columns at the same time. Can I show my desktop apps first?
Yes, you can, just follow these steps:
1.Go to the desktop. 2.Tap and hold the taskbar until you see the square outline. Select Properties from the menu that opens when you remove your finger. 3.From the Navigation tab, check List desktop apps first in the Apps view when it's sorted by category. Frequently asked questions - 63 What is a Microsoft ID (account)?
A Microsoft account is an email address and password that you use to sign in to Windows. You can use any email address, but it is best if you choose the one you already use to communicate with friends and sign in to your favorite websites. When you sign in to your PC with a Microsoft account, you'll connect your PC to the people, files, and devices you care about. Do I need one?
You do not need a Microsoft ID to use Windows 8.1, but it makes life easier because you can sync data across different machines you sign in to using a Microsoft ID. How do I get one?
If you've already installed Windows 8.1 and didn't sign in with a Microsoft account or you don't have a Microsoft account and want to get one, swipe the right-hand edge of the screen inwards and tap Settings > Change PC settings > Accounts > Connect to a Microsoft account, and follow the onscreen instructions. How do I add a favorite to Internet Explorer?
Internet Explorer 10 doesn't have traditional favorites, instead you can pin shortcuts to Start. Once you have the page open, swipe upwards from the bottom edge of the screen to open the menu at the bottom of the screen. Tap Pin to Start. How do I check for Windows updates?
Swipe the right-hand edge of the screen inwards and tap Settings >
Change PC settings > Update & recovery > Windows Update. Tap Check now. Where can I get more information?
For more information please visit the following pages:
Windows 8 and 8.1 tutorials: www.acer.com/windows8-tutorial Support FAQs: support.acer.com FREQUENTLY 64 - Frequently asked questions Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance. Troubleshooting tips incorporates an advanced design This computer onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. that delivers Error messages Corrective action If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action. Error messages CMOS battery bad Contact your dealer or an authorized service center. Contact your dealer or an authorized service CMOS checksum error center. Insert a system (bootable) disk, then press Disk boot failure
<Enter> to reboot. Press <F2> (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot. Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Hard disk 0 error Hard disk 0 extended type error I/O parity error Equipment configuration error Frequently asked questions - 65 Error messages Keyboard error or no keyboard connected Keyboard interface error Memory size mismatch Corrective action Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Press <F2> (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot. If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center for assistance. 66 - Internet and online security INTERNET AND ONLINE SECURITY First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the Internet (see Security on page 70). A comprehensive Internet security program is offered when you first start your computer. You should activate this protection as soon as possible, certainly before you connect to the Internet. Choose an Internet Service Provider Using the Internet has become a natural part of daily computing. Just a few simple steps can connect you to a vast collection of knowledge and communication tools. To accomplish these steps you should first select an Internet Service Provider (ISP), which supplies the connection between your computer and the Internet. You should research the ISPs available in your region, not forgetting to talk to friends and family about their experiences or to check reviews and consumer reports. The ISP you select will provide instructions on how to connect to the Internet (you may need additional software or a special box that connects to your phone line). Connection types Depending on your computer model, your location and your communication needs, you have several ways to connect to the Internet. Dial-up Some computers include a telephone dial-up (modem) connector. This allows you to connect to the Internet using your telephone line. With a dial-up connection, you cannot use the modem and the telephone simultaneously on a single phone line. This type of connection is recommended only if you have limited use of the Internet as the connection speed is low and connection time is typically charged per hour. Internet and online security - 67 DSL (e.g. ADSL) DSL (Digital Subscriber Line) is an always-on connection that runs over the phone line. As DSL and phone do not use the same frequencies, you can use your telephone at the same time you are connected to the Internet (this requires a micro-filter on each telephone socket to avoid interference). To be eligible for DSL, you must be located near an DSL-equipped phone exchange (service is sometimes unavailable in rural areas). Connection speeds vary depending on your location, but DSL generally provides very fast and reliable Internet connection. As the connection is always-on, it is generally charged at fixed monthly rates. Note A DSL connection requires an appropriate modem. A modem is usually provided by the ISP when you register. Many of these modems include an router that provides network and Wi-Fi access. Cable A cable connection provides fast and always-on Internet service via a cable television line. This service is generally available in large cities. You can use your telephone and watch cable TV at the same time you are connected to the Internet. 3G (WWAN or 'Wireless Wide-Area Network') A 3G connection allows you to use cellular networks (such as those used by a mobile phone) to connect to the Internet while away from home. The socket for a SIM card may be built in to your computer, or may require an external device, such as a USB modem or even an appropriately equipped mobile phone. Note If your computer includes a SIM card slot, you require a compatible SIM card and a contract with a cellular provider. Before using the 3G features, check with your service provider to see if any additional charges will be incurred, especially roaming charges. 68 - Internet and online security Network connections A LAN (Local Area Network) is a group of computers (for example, within an office building or home) that share a common communications line and resources. When you set up a network, you can share files, peripheral devices (such as a printer) and an Internet connection. You can set up a LAN using wired technologies (such as Ethernet) or wireless technologies (such as Wi-Fi or Bluetooth). Wireless networks A wireless LAN or WLAN is a wireless local area network, which may link two or more computers without using wires. Setting up a wireless network is easy and allows you to share files, peripheral devices and an Internet connection. What are benefits of a wireless network?
Mobility Wireless LAN systems allow you and other users of your home network to share access to files and devices connected to the network, for example a printer or scanner. Also you can share an internet connection with other computers in your home. Installation speed and simplicity Installing a wireless LAN system can be fast and easy and eliminates the need to pull cables through walls and ceilings. Components of a wireless LAN To set up your Wireless network at home you need to have the following:
Access point (router) Access points (routers) are two-way transceivers that broadcast data into the surrounding environment. Access points act as a mediator between wired and wireless network. Most routers have a built-in DSL modem that will allow you access to a high speed DSL internet connection. The ISP (Internet Service Provider) you have chosen normally supplies a modem/router with the subscription to their services. Read carefully the documentation supplied with your Access Internet and online security - 69 point/router for detailed setup instructions. Network cable (RJ45) A network cable (also called RJ45 cable) is used to connect the host computer to the access point (see illustration below); this type of cable may also be used to connect peripheral devices to the access point. Wireless adapter An internal wireless adapter is normally already installed in your computer. A button or controls in Windows allow you to activate or deactivate the adapter. Diagram of a working network 1.Access point/router 2.Desktop computer 3.Modem 4.Printer 5.Portable computer 6.PDA/Smartphone 7.Network cables (RJ45) Turning on/off a wireless network connection Most computers feature a Wi-Fi button that turns the network connection on or off. If your computer has wireless access, but does not feature a Communication button, you may turn your wireless network on or off, or control what is shared over the network with the network management options. Press the Windows key (
) + W, type
"HomeGroup" and then click on HomeGroup. Warning Using wireless devices while flying in aircraft is prohibited. Switch off all devices before boarding an aircraft; they may be dangerous to the operation of the aircraft, disrupt communications, and even be illegal. 70 - Internet and online security Surf the Net!
To surf the Internet, you need a program called an Internet browser. Internet Explorer provides an easy and secure web browsing experience. As soon as you have your Internet access installed and you are connected, from Start, click the Internet Explorer tile or the icon located on the desktop and take your Internet experience to a new level!
Acer website To get you started why not visit our website, www.acer.com. Acer is dedicated to provide you with on-going personalied support. Check out our Support section to get help tailored to your needs. www.acer.com is your portal to a world of online activities and services: visit us regularly for the latest information and downloads!
Security You are probably eager to explore everything the Internet has to offer. In order for you to be safe online, Acer has pre-installed McAfee Internet Security Suite on your computer. McAfee Internet Security Suite runs quietly in the background to block todays complex threats and protect your identity when you shop, bank, or browse online. McAfee Internet Security Suite blocks online identity theft, detects and eliminates spyware, removes viruses and Internet worms, protects against hackers. Definitions What is a virus?
Malicious software, typically called viruses, are programs designed to infect and damage computers. Most viruses are transmitted over the Internet, emails or malicious Web sites. A typical virus will replicate and pass itself undetected to multiple computers. Other forms of nuisance, such as Trojan horses, worms or spam can infect your Internet and online security - 71 computer in various ways, using up resources or clogging up a network. Note Acer guarantees that your computer was 100% virus free at the time of purchase and does not cover damages due to viruses. What is spyware?
Spyware refers to generally unwanted programs that are downloaded onto your computer while connected to the Internet, often without you knowing it. Once it has infected your computer, it can snoop on your browsing activity, collect personal information, cause pop-up ads to appear, or even change the configuration of your computer. Spyware consumes resources on your computer; it can slow down your Internet connection or entire computer system, and even cause crashes. Spyware is sometimes used by unscrupulous companies to monitor and track the sites you visit on the Internet so as to determine your web-surfing habits and display targeted pop-up ads on your screen. However, some kinds of spyware go beyond simple tracking and actually monitor keystrokes and capture passwords, posing a serious security risk. What is malware?
Malicious software, also known as malware, is software designed to deliberately harm your computer. For example, viruses, worms, and Trojan horses are malicious software. To help protect your computer against malware, make sure it is using up-to-date antivirus and anti-
malware software. What is a personal firewall?
A personal firewall is a software program designed to prevent unauthorized access to or from a private network. It acts as a shield to protect your Internet connection from unwanted connections, some of which may attempt to take control of your computer to install or re-
distribute viruses or malicious programs. Each connection to your computer is monitored - programs that attempt to receive information without your permission are detected and the firewall will display an alert. You can then decide if you will allow the connection, if the connection is to a program you are currently using then normally you 72 - Internet and online security would allow it (i.e. a game connecting to a multi-player server or an encyclopaedia making a content update). How to protect your computer Cybercrime prevention can be straight-forward - when armed with a little technical advice and common sense, many attacks can be avoided. In general, online criminals are trying to make their money as quickly and easily as possible. The more difficult you make their job, the more likely they are to leave you alone and move on to an easier target. The tips below provide basic information on how you can prevent online fraud. Keep your computer current with the latest patches and updates One of the best ways to keep attackers away from your computer is to apply patches and other software fixes when they become available. By regularly updating your computer, you block attackers from being able to take advantage of software flaws (vulnerabilities) that they could otherwise use to break into your system. While keeping your computer up-to-date will not protect you from all attacks, it makes it much more difficult for hackers to gain access to your system, blocks many basic and automated attacks completely, and might be enough to discourage less-determined attackers, so they will give up and look for a more vulnerable computer elsewhere. More recent versions of Microsoft Windows and other popular software can be configured to download and apply updates automatically so that you do not have to remember to check for the latest software. Taking advantage of auto-update features in your software is a great start toward keeping yourself safe online. Protect your computer with security software Several types of security software are necessary for basic online security. Security software essentials include firewall and antivirus programs. A firewall is usually your computer's first line of defense-it controls who and what can communicate with your computer online. You could think of a firewall as a sort of "policeman" that watches all the data attempting to flow in and out of your computer on the Internet, allowing communications that it knows are safe and blocking
"bad" traffic such as attacks from ever reaching your computer. Internet and online security - 73 The next line of defense many times is your antivirus software, which monitors all online activities such as email messages and Web browsing and protects an individual from viruses, worms, Trojan horse and other types of malicious programs. Your antivirus and antispyware software should be configured to update itself, and it should do so every time you connect to the Internet. Integrated security suites such as McAfee Internet Security Suite, which combine firewall, antivirus, antispyware with other features such as antispam and parental controls, have become popular as they offer all the security software needed for online protection in a single package. Many people find using a comprehensive security suite an attractive alternative to installing, configuring and updating several different types of security software. A complete version of McAfee Internet Security Suite is pre-installed on your Acer system. It includes a free trial subscription to protection updates. Make sure you Activate it!
Choose strong passwords and keep them safe following Passwords are a fact of life on the Internet today; we use them for everything from ordering flowers and online banking to logging into our favorite airline Web site to see how many miles we have accumulated. The tips can help make your online experiences secure:
Selecting a password that cannot be easily guessed is the first step toward keeping passwords secure and out of the wrong hands. Strong passwords have eight characters or more and use a combination of letters, numbers and symbols (e.g., # $ % ! ?). Avoid using any of the following as your password: your login name, anything based on your personal information such as your last name, and words that can be found in the dictionary, especially
"password." Try to select especially strong, unique passwords for protecting activities like online banking. Keep your passwords in a safe place and try not to use the same password for every service you use online. Change passwords on a regular basis, at least every 90 days. This can limit the damage caused by someone who has already gained access to your account. If you notice something suspicious with one 74 - Internet and online security of your online accounts, one of the first steps you can take is to change your password. Protect your personal information Exercise caution when sharing personal information such as your name, home address, phone number, and email address online. To take advantage of many online services, you will inevitably have to provide personal information in order to handle billing and shipping of purchased goods. Since not divulging any personal information is rarely possible, the following list contains some advice for how to share personal information safely online:
Keep an eye out for phony email messages. Things that indicate a message may be fraudulent are misspellings, poor grammar, odd phrasing, Web site addresses with strange extensions, Web site addresses that are entirely numbers where there are normally words, and anything else out of the ordinary. Additionally, phishing messages will often tell you that you have to act quickly to keep your account open, update your security, or urge you to provide information immediately or else something bad will happen. Don't take the bait. Don't respond to email messages that ask for personal information. Legitimate companies will not use email messages to ask for your personal information. When in doubt, contact the company by phone or by typing in the company Web address into your Web browser. Don't click on the links in these messages as they make take you to fraudulent, malicious Web sites. Steer clear of fraudulent Web sites used to steal personal information. When visiting a Web site, type the address (URL) directly into the Web browser rather than following a link within an email or instant message. Fraudsters often forge these links to make them look convincing. A shopping, banking or any other Web site where sensitive information should have an "S" after the letters "http" (i.e. https://
www.yourbank.com not http://www.yourbank.com). The "s" stands for secure and should appear when you are in an area requesting you to login or provide other sensitive data. Another sign that you have a secure connection is the small lock icon in the bottom of your web browser (usually the right-hand corner). Internet and online security - 75 Pay attention to privacy policies on Web sites and in software. It is important to understand how an organization might collect and use your personal information before you share it with them. Guard your email address. Spammers and "phishers" sometimes send millions of messages to email addresses that may or may not exist in hopes of finding a potential victim. Responding to these messages or even downloading images ensures you will be added to their lists for more of the same messages in the future. Also be careful when posting your email address online in newsgroups, blogs or online communities. Online offers that look too good to be true usually are The old saying "there's no such thing as a free lunch" still rings true today. Supposedly "free" software such as screen savers or smileys, secret investment tricks sure to make you untold fortunes, and contests that you've surprisingly won without entering are the enticing hooks used by companies to grab your attention. While you may not directly pay for the software or service with money, the free software or service you asked for may have been bundled with advertising software ("adware") that tracks your behavior and displays unwanted advertisements. You may have to divulge personal information or purchase something else in order to claim your supposed content winnings. If an offer looks so good it's hard to believe, ask for someone else's opinion, read the fine print, or even better, simply ignore it. Review bank and credit card statements regularly The impact of identity theft and online crimes can be greatly reduced if you can catch it shortly after your data is stolen or when the first use of your information is attempted. One of the easiest ways to get the tip-off that something has gone wrong is by reviewing the monthly statements provided by your bank and credit card companies for anything out of the ordinary. Additionally, many banks and services use fraud prevention systems that call out unusual purchasing behavior (i.e. if you live in Texas and all of the sudden start buying refrigerators in Budapest). In order to confirm these out of the ordinary purchases, they might call you and ask you to confirm them. Don't take these calls lightly; this is your hint 76 - Internet and online security that something bad may have happened and you should take necessary action. Protect your computer with Windows security tools Windows provides a variety of protection applications. Windows Updates If you have an active Internet connection, Windows can check for important updates for your computer and install them automatically. These updates include security patches and program updates that can improve your computing experience and help protect your computer against new viruses and attacks. How do I know when my computer is at risk?
If the Action Center reports an alert, or if your computer behaves erratically, crashes unexpectedly or if some of your programs do not work correctly, your computer may be infected by malicious software. However, do not blame every computer problem on a virus! If you suspect your computer is infected, the first thing to do is update, if you have not already done so, and run your antivirus and anti-spyware software.
1 2 | Users Manual-2 | Users Manual | 817.90 KiB | March 06 2015 / January 12 2015 |
Safety and comfort SAFETY INSTRUCTIONS Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. WARNINGS Accessing the power plug Be sure that the power outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible. When you need to disconnect power to the equipment, be sure to unplug the power plug from the electrical outlet. Mark sure the power plug is fixed at right position with the adaptor before plugging to the socket on the wall. Input rating: Refer to the rating label on the bottom of the computer and ensure that your power adapter complies with the specified rating. Under no circumstances should the user attempt to disassemble the power supply. The power supply has no user-replaceable parts. Inside the power supply are hazardous voltages that can cause serious personal injury. A defective power supply must be returned to your dealer. Using electrical power
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If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.
- Do not overload a power outlet, strip or receptacle by plugging in too many devices. The overall system load must not exceed 80% of the branch circuit rating. If power strips are used, the load should not exceed 80% of the power strip's input rating. General
- Do not use this product near water.
- Do not place this product on an unstable cart, stand or table. If the product falls, it could be seriously damaged.
- Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-
in installation unless proper ventilation is provided.
- Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or shortout parts that could result in a fire or electric shock. Never spill liquid of any kind onto or into the product.
- To avoid damage of internal components and to prevent battery leakage, do not place the product on a vibrating surface.
- Your device and its enhancements may contain small parts. Keep them out of the reach of small children. Product servicing Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel. Unplug this product from the wall outlet and refer servicing to qualified service personnel when:
- The power cord or plug is damaged, cut or frayed.
- Liquid was spilled into the product.
- The product was exposed to rain or water.
- The product has been dropped or the case has been damaged.
- The product exhibits a distinct change in performance, indicating a need for
- The product does not operate normally after following the operating service. instructions. Note: Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition. 1 E n g l i s h DISPOSAL INSTRUCTIONS Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit www.acer-group.com/public/Sustainability/sustainability01.htm REGULATORY INFORMATION CAUTION when listening To protect your hearing, follow these instructions.
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Increase the volume gradually until you can hear clearly and comfortably.
- Do not increase the volume level after your ears have adjusted.
- Do not listen to music at high volumes for extended periods.
- Do not increase the volume to block out noisy surroundings.
- Decrease the volume if you cant hear people speaking near you. Prevention of hearing loss Caution: Permanent hearing loss may occur if earphones or headphones are used at high volume for prolonged periods of time. This device have been tested to comply with the Sound Pressure Level requirement laid down in the applicable EN 50332-1 and/or EN 50332-2 standards. Note: For France, mobile headphones or earphones for this device have been tested to comply with the Sound Pressure requirement laid down in the applicable NF EN 50332-1:2000 and/or NF EN 50332-2:2003 standards as required by French Article L. 5232-1. WIRELESS ADAPTER REGULATORY INFORMATION Use On Aircraft Caution Caution: Regulations of the FCC and FAA prohibit airborne operation of radio-
frequency wireless devices (wireless adapters) because their signals could interfere with critical interfere with critical aircraft instruments. The Wireless Adapter and Your Health The wireless adapter, like other radio devices, emits radio frequency electromagnetic energy. The level of energy emitted by the wireless adapter, however, is less than the electromagnetic energy emitted by other wireless devices such as mobile phones. The wireless adapter operates within the guidelines found in radio frequency safety standards and recommendations. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature. In some situations or environments, the use of the wireless adapter may be restricted by the proprietor of the building or responsible representatives of the applicable organization. Examples of such situations may include:
- Using the wireless adapter on board airplanes, or
- Using the wireless adapter in any other environment where the risk of interference with other devices or services is perceived or identified as being harmful. If you are uncertain of the policy that applies to the use of wireless adapters in a specific organization or environment (an airport, for example), you are encouraged to ask for authorization to use the adapter before you turn it on. USAFCC and FAA The FCC with its action in ET Docket 96-8 has adopted a safety standard for human exposure to radio frequency(RF) electromagnetic energy emitted by FCC certified equipment. The wireless adapter meets the Human Exposurelimits found in OET Bulletin 65, supplement C, 2001, and ANSI/IEEE C95.1, 1992. Proper operation of this radioaccording to the instructions found in this manual will result in exposure substantially below the FCCsrecommended limits. The following safety precautions should be observed:
- Do not touch or move antenna while the unit is transmitting or receiving.
- Do not hold any component containing the radio such that the antenna is very close or touching anyexposed parts of the body, especially the face or eyes, while transmitting. h s i l g n E
- Do not operate the radio or attempt to transmit data unless the antenna is connected; this behavior maycause damage to the radio. Use in specific environments:
- The use of wireless adapters in hazardous locations is limited by the constraints posed by the safetydirectors of such environments.
- The use of wireless adapters on airplanes is governed by the Federal Aviation
- The use of wireless adapters in hospitals is restricted to the limits set forth by Administration (FAA). each hospital. The product comply with the FCC portable RF exposure limit set forth for an uncontrolled environment and are safe for intended operation as described in this manual. The further RF exposure reduction can be achieved if the product can be kept as far as possible from the user body or set the device to lower output power if such function is available. Explosive device proximity warning Warning: Do not operate a portable transmitter (including this wireless adapter) near unshielded blastingcaps or in an explosive environment unless the transmitter has been modified to be qualified for such use. Interference statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed and used in accordance with the instructions, the equipment may cause harmful interference to radio communications. There is no guarantee, however, that such interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception (which can be determined by turning the equipment off and on), the user is encouraged to try to correct the interference by taking one or more of the following measures:
- Reorient or relocate the receiving antenna of the equipment experiencing the
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interference. Increase the distance between the wireless adapter and the equipment experiencing the interference.
- Connect the computer with the wireless adapter to an outlet on a circuit different from that to which the equipment experiencing the interference is connected.
- Consult the dealer or an experienced radio/TV technician for help. FCC RF exposure information (SAR) This device meets the government's requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The exposure standard for wireless devices employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. Tests for SAR are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value. This is because the device is designed to operate at multiple power levels so as to use only the poser required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. While there may be differences between the SAR levels of various devices and at various positions, they all meet the government requirement. The FCC has granted an Equipment Authorization for this device with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this device is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after searching on FCC ID for your device. Canada Industry Canada (IC) This device complies with RSS210 of Industry Canada. Cet appareil se conforme RSS210 de Canada d'Industrie. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Ce dispositif est conforme a la norme CNR-210 d'Industrie Canada applicable aux appareils radio exempts de licence. Son fonctionnement est sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire de brouillage prejudiciable, 2 et (2) ce dispositif doit accepter tout brouillage recu, y compris un brouillage susceptible de provoquer un fonctionnement indesirable.
- Radiation Exposure Statement:
The product comply with the Canada portable RF exposure limit set forth for an uncontrolled environment and are safe for intended operation as described in this manual. The further RF exposure reduction can be achieved if the product can be kept as far as possible from the user body or set the device to lower output power if such function is available. Dclaration d'exposition aux radiations : Le produit est conforme aux limites d'exposition pour les appareils portables RF pour les Etats-Unis et le Canada tablies pour un environnement non contrl. Le produit est sr pour un fonctionnement tel que dcrit dans ce manuel. La rduction aux expositions RF peut tre augmente si l'appareil peut tre conserv aussi loin que possible du corps de l'utilisateur ou que le dispositif est rgl sur la puissance de sortie la plus faible si une telle fonction est disponible. This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe B est conforme a la norme NMB-003 du Canada.
"To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing."
Pour empcher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit tre utilis a l'intrieur et devrait tre plac loin des fentres afin de fournir un cran de blindage maximal. Si le matriel (ou son antenne d'mission) est install l'extrieur, il doit faire l'objet d'une licence. Exposure of humans to RF fields (RSS-102) The computers employ low gain integral antennas that do not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada's Web site at http://www.hc-sc.gc.ca/
The radiated energy from the antennas connected to the wireless adapters conforms to the IC limit of the RF exposure requirement regarding IC RSS-102, Issue 5 SAR tests are conducted using recommended operating positions accepted by the FCC/RSS with the device transmitting at its highest certified power level in all tested frequency band without distance attaching away from the body. Non-compliance with the above restrictions may result in violation of FCC RF exposure guidelines. Conformit des appareils de radiocommunication aux limites d'exposition humaine aux radiofrquences (CNR-102) L'ordinateur utilise des antennes intgrales faible gain qui n'mettent pas un champ lectromagntique suprieur aux normes imposes par Sant Canada pour la population. Consultez le Code de scurit 6 sur le site Internet de Sant Canada l'adresse suivante : http://www.hc-sc.gc.ca/
L'nergie mise par les antennes relies aux cartes sans fil respecte la limite d'exposition aux radiofrquences telle que dfinie par Industrie Canada dans la du document CNR-102, version 5. Tests DAS sont effectus en utilisant les positions recommandes par la FCC/CNR avec le tlphone met la puissance certifie maximale dans toutes les bandes de frquences testes sans distance attacher loin du corps. Non-respect des restrictions ci-dessus peut entraner une violation des directives de la FCC/CNR. Brazil Este equipamento opera em carter secundrio, isto , no tem direito a proteo contra interferncia prejudicial, mesmo de estaes do mesmo tipo, e no pode causar interferncia a sistemas operando em carter primrio. Mexico Cofetel notice is:
La operacion de este equipo esta sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operacion no deseada. SAR information RF exposure information (SAR) This device meets the EU requirements (1999/519/EC) on the limitation of exposure of the general public to electromagnetic fields by way of health protection. The limits are part of extensive recommendations for the protection of the general public. These recommendations have been developed and checked by independent scientific organizations through regular and thorough evaluations of scientific studies. To guarantee the safety of all persons, regardless of age and health, the limits include a significant safety buffer. Before radio devices can be put in circulation, their agreement with European laws or limits must be confirmed; only then may the CE symbol be applied. E n g l i s h The unit of measurement for the European Council's recommended limit for mobile devices is the "Specific Absorption Rate" (SAR). This SAR limit is 2.0 W/kg, averaged over 10 g of body tissue. It meets the requirements of the International Commission on Non-Ionizing Radiation Protection (ICNIRP). The maximum SAR value is calculated at the highest output level in all frequency bands of the mobile device. The highest SAR value reported under this standard during product certification for use of the device at a distance of 0 cm from the body. During use, the actual SAR level is usually much lower than the maximum value, because the mobile device works in different output levels. It only transmits with as much output as is required to reach the network. In general the following applies:
The closer you are to a base station, the lower the transmission output of your mobile device. Environment Temperature Operating: 0 C to 35 C Non-operating: -20 C to 60 C Humidity (non-condensing) Operating: 20% to 80%
Non-operating: 20% to 80%
All Rights Reserved. Acer Iconia - Product and Safety Information This revision: 10/2013 3
1 2 | Internal Photos | Internal Photos | 943.69 KiB | March 06 2015 / January 12 2015 |
Issue Date: May. 19, 2015 Page: 6 of 11 Open View of EUT-1 Open View of EUT-2 Unless otherwise stated the results shown in this test report refer only to the sample(s) tested and such sample(s) are retained for 90 days only. 90 This document is issued by the Company subject to its General Conditions of Service printed overleaf, available on request or accessible at www.sgs.com/terms_and_conditions.htm and, for elec-
tronic format documents, subject to Terms and Conditions for Electronic Documents at www.sgs.com/terms_e-document.htm. Attention is drawn to the limitation of liability, indemnification and jurisdiction issues defined therein. Any holder of this document is advised that information contained hereon reflects the Companys findings at the time of its intervention only and within the limits of Clients instructions, if any. The Companys sole responsibility is to its Client and this document does not exonerate parties to a transaction from exercising all their rights and obligations under the transaction documents. This document cannot be reproduced except in full, without prior written approval of the Company. Any unauthorized alteration, forgery or falsification of the content or ap-
pearance of this document is unlawful and offenders may be prosecuted to the fullest extent of the law. No.134,WuKungRoad,NewTaipeiIndustrialPark,WukuDistrict,NewTaipeiCity,Taiwan24803/ 134 www.tw.sgs.com Member of SGS Group t (886-2) 2299-3279 f (886-2) 2298-0488 SGS Taiwan Ltd. Issue Date: May. 19, 2015 Page: 7 of 11 Open View of EUT-3 Open View of EUT-4 Unless otherwise stated the results shown in this test report refer only to the sample(s) tested and such sample(s) are retained for 90 days only. 90 This document is issued by the Company subject to its General Conditions of Service printed overleaf, available on request or accessible at www.sgs.com/terms_and_conditions.htm and, for elec-
tronic format documents, subject to Terms and Conditions for Electronic Documents at www.sgs.com/terms_e-document.htm. Attention is drawn to the limitation of liability, indemnification and jurisdiction issues defined therein. Any holder of this document is advised that information contained hereon reflects the Companys findings at the time of its intervention only and within the limits of Clients instructions, if any. The Companys sole responsibility is to its Client and this document does not exonerate parties to a transaction from exercising all their rights and obligations under the transaction documents. This document cannot be reproduced except in full, without prior written approval of the Company. Any unauthorized alteration, forgery or falsification of the content or ap-
pearance of this document is unlawful and offenders may be prosecuted to the fullest extent of the law. No.134,WuKungRoad,NewTaipeiIndustrialPark,WukuDistrict,NewTaipeiCity,Taiwan24803/ 134 www.tw.sgs.com Member of SGS Group t (886-2) 2299-3279 f (886-2) 2298-0488 SGS Taiwan Ltd. Issue Date: May. 19, 2015 Page: 8 of 11 Open View of EUT-5 Open View of EUT-6 Unless otherwise stated the results shown in this test report refer only to the sample(s) tested and such sample(s) are retained for 90 days only. 90 This document is issued by the Company subject to its General Conditions of Service printed overleaf, available on request or accessible at www.sgs.com/terms_and_conditions.htm and, for elec-
tronic format documents, subject to Terms and Conditions for Electronic Documents at www.sgs.com/terms_e-document.htm. Attention is drawn to the limitation of liability, indemnification and jurisdiction issues defined therein. Any holder of this document is advised that information contained hereon reflects the Companys findings at the time of its intervention only and within the limits of Clients instructions, if any. The Companys sole responsibility is to its Client and this document does not exonerate parties to a transaction from exercising all their rights and obligations under the transaction documents. This document cannot be reproduced except in full, without prior written approval of the Company. Any unauthorized alteration, forgery or falsification of the content or ap-
pearance of this document is unlawful and offenders may be prosecuted to the fullest extent of the law. No.134,WuKungRoad,NewTaipeiIndustrialPark,WukuDistrict,NewTaipeiCity,Taiwan24803/ 134 www.tw.sgs.com Member of SGS Group t (886-2) 2299-3279 f (886-2) 2298-0488 SGS Taiwan Ltd. Issue Date: May. 19, 2015 Page: 9 of 11 Open View of EUT-7 Internal View of EUT-1 Unless otherwise stated the results shown in this test report refer only to the sample(s) tested and such sample(s) are retained for 90 days only. 90 This document is issued by the Company subject to its General Conditions of Service printed overleaf, available on request or accessible at www.sgs.com/terms_and_conditions.htm and, for elec-
tronic format documents, subject to Terms and Conditions for Electronic Documents at www.sgs.com/terms_e-document.htm. Attention is drawn to the limitation of liability, indemnification and jurisdiction issues defined therein. Any holder of this document is advised that information contained hereon reflects the Companys findings at the time of its intervention only and within the limits of Clients instructions, if any. The Companys sole responsibility is to its Client and this document does not exonerate parties to a transaction from exercising all their rights and obligations under the transaction documents. This document cannot be reproduced except in full, without prior written approval of the Company. Any unauthorized alteration, forgery or falsification of the content or ap-
pearance of this document is unlawful and offenders may be prosecuted to the fullest extent of the law. No.134,WuKungRoad,NewTaipeiIndustrialPark,WukuDistrict,NewTaipeiCity,Taiwan24803/ 134 www.tw.sgs.com Member of SGS Group t (886-2) 2299-3279 f (886-2) 2298-0488 SGS Taiwan Ltd. Issue Date: May. 19, 2015 Page: 10 of 11 Internal View of EUT-2 Internal View of EUT-3 Unless otherwise stated the results shown in this test report refer only to the sample(s) tested and such sample(s) are retained for 90 days only. 90 This document is issued by the Company subject to its General Conditions of Service printed overleaf, available on request or accessible at www.sgs.com/terms_and_conditions.htm and, for elec-
tronic format documents, subject to Terms and Conditions for Electronic Documents at www.sgs.com/terms_e-document.htm. Attention is drawn to the limitation of liability, indemnification and jurisdiction issues defined therein. Any holder of this document is advised that information contained hereon reflects the Companys findings at the time of its intervention only and within the limits of Clients instructions, if any. The Companys sole responsibility is to its Client and this document does not exonerate parties to a transaction from exercising all their rights and obligations under the transaction documents. This document cannot be reproduced except in full, without prior written approval of the Company. Any unauthorized alteration, forgery or falsification of the content or ap-
pearance of this document is unlawful and offenders may be prosecuted to the fullest extent of the law. No.134,WuKungRoad,NewTaipeiIndustrialPark,WukuDistrict,NewTaipeiCity,Taiwan24803/ 134 www.tw.sgs.com Member of SGS Group t (886-2) 2299-3279 f (886-2) 2298-0488 SGS Taiwan Ltd. Issue Date: May. 19, 2015 Page: 11 of 11 Internal View of EUT-4 WLAN/BT Antenna Unless otherwise stated the results shown in this test report refer only to the sample(s) tested and such sample(s) are retained for 90 days only. 90 This document is issued by the Company subject to its General Conditions of Service printed overleaf, available on request or accessible at www.sgs.com/terms_and_conditions.htm and, for elec-
tronic format documents, subject to Terms and Conditions for Electronic Documents at www.sgs.com/terms_e-document.htm. Attention is drawn to the limitation of liability, indemnification and jurisdiction issues defined therein. Any holder of this document is advised that information contained hereon reflects the Companys findings at the time of its intervention only and within the limits of Clients instructions, if any. The Companys sole responsibility is to its Client and this document does not exonerate parties to a transaction from exercising all their rights and obligations under the transaction documents. This document cannot be reproduced except in full, without prior written approval of the Company. Any unauthorized alteration, forgery or falsification of the content or ap-
pearance of this document is unlawful and offenders may be prosecuted to the fullest extent of the law. No.134,WuKungRoad,NewTaipeiIndustrialPark,WukuDistrict,NewTaipeiCity,Taiwan24803/ 134 www.tw.sgs.com Member of SGS Group t (886-2) 2299-3279 f (886-2) 2298-0488 SGS Taiwan Ltd.
1 2 | External Photos | External Photos | 537.89 KiB | March 06 2015 / January 12 2015 |
Issue Date: May. 19, 2015 Page: 1 of 11 PHOTOGRAPHS OF EUT All View of EUT Front View of EUT Unless otherwise stated the results shown in this test report refer only to the sample(s) tested and such sample(s) are retained for 90 days only. 90 This document is issued by the Company subject to its General Conditions of Service printed overleaf, available on request or accessible at www.sgs.com/terms_and_conditions.htm and, for elec-
tronic format documents, subject to Terms and Conditions for Electronic Documents at www.sgs.com/terms_e-document.htm. Attention is drawn to the limitation of liability, indemnification and jurisdiction issues defined therein. Any holder of this document is advised that information contained hereon reflects the Companys findings at the time of its intervention only and within the limits of Clients instructions, if any. The Companys sole responsibility is to its Client and this document does not exonerate parties to a transaction from exercising all their rights and obligations under the transaction documents. This document cannot be reproduced except in full, without prior written approval of the Company. Any unauthorized alteration, forgery or falsification of the content or ap-
pearance of this document is unlawful and offenders may be prosecuted to the fullest extent of the law. No.134,WuKungRoad,NewTaipeiIndustrialPark,WukuDistrict,NewTaipeiCity,Taiwan24803/ 134 www.tw.sgs.com Member of SGS Group t (886-2) 2299-3279 f (886-2) 2298-0488 SGS Taiwan Ltd. Issue Date: May. 19, 2015 Page: 2 of 11 Back View of EUT 1 Side View of EUT 1 Unless otherwise stated the results shown in this test report refer only to the sample(s) tested and such sample(s) are retained for 90 days only. 90 This document is issued by the Company subject to its General Conditions of Service printed overleaf, available on request or accessible at www.sgs.com/terms_and_conditions.htm and, for elec-
tronic format documents, subject to Terms and Conditions for Electronic Documents at www.sgs.com/terms_e-document.htm. Attention is drawn to the limitation of liability, indemnification and jurisdiction issues defined therein. Any holder of this document is advised that information contained hereon reflects the Companys findings at the time of its intervention only and within the limits of Clients instructions, if any. The Companys sole responsibility is to its Client and this document does not exonerate parties to a transaction from exercising all their rights and obligations under the transaction documents. This document cannot be reproduced except in full, without prior written approval of the Company. Any unauthorized alteration, forgery or falsification of the content or ap-
pearance of this document is unlawful and offenders may be prosecuted to the fullest extent of the law. No.134,WuKungRoad,NewTaipeiIndustrialPark,WukuDistrict,NewTaipeiCity,Taiwan24803/ 134 www.tw.sgs.com Member of SGS Group t (886-2) 2299-3279 f (886-2) 2298-0488 SGS Taiwan Ltd. Issue Date: May. 19, 2015 Page: 3 of 11 Side View of EUT 2 Side View of EUT 3 Unless otherwise stated the results shown in this test report refer only to the sample(s) tested and such sample(s) are retained for 90 days only. 90 This document is issued by the Company subject to its General Conditions of Service printed overleaf, available on request or accessible at www.sgs.com/terms_and_conditions.htm and, for elec-
tronic format documents, subject to Terms and Conditions for Electronic Documents at www.sgs.com/terms_e-document.htm. Attention is drawn to the limitation of liability, indemnification and jurisdiction issues defined therein. Any holder of this document is advised that information contained hereon reflects the Companys findings at the time of its intervention only and within the limits of Clients instructions, if any. The Companys sole responsibility is to its Client and this document does not exonerate parties to a transaction from exercising all their rights and obligations under the transaction documents. This document cannot be reproduced except in full, without prior written approval of the Company. Any unauthorized alteration, forgery or falsification of the content or ap-
pearance of this document is unlawful and offenders may be prosecuted to the fullest extent of the law. No.134,WuKungRoad,NewTaipeiIndustrialPark,WukuDistrict,NewTaipeiCity,Taiwan24803/ 134 www.tw.sgs.com Member of SGS Group t (886-2) 2299-3279 f (886-2) 2298-0488 SGS Taiwan Ltd. Issue Date: May. 19, 2015 Page: 4 of 11 Side View of EUT 4 Adapter Unless otherwise stated the results shown in this test report refer only to the sample(s) tested and such sample(s) are retained for 90 days only. 90 This document is issued by the Company subject to its General Conditions of Service printed overleaf, available on request or accessible at www.sgs.com/terms_and_conditions.htm and, for elec-
tronic format documents, subject to Terms and Conditions for Electronic Documents at www.sgs.com/terms_e-document.htm. Attention is drawn to the limitation of liability, indemnification and jurisdiction issues defined therein. Any holder of this document is advised that information contained hereon reflects the Companys findings at the time of its intervention only and within the limits of Clients instructions, if any. The Companys sole responsibility is to its Client and this document does not exonerate parties to a transaction from exercising all their rights and obligations under the transaction documents. This document cannot be reproduced except in full, without prior written approval of the Company. Any unauthorized alteration, forgery or falsification of the content or ap-
pearance of this document is unlawful and offenders may be prosecuted to the fullest extent of the law. No.134,WuKungRoad,NewTaipeiIndustrialPark,WukuDistrict,NewTaipeiCity,Taiwan24803/ 134 www.tw.sgs.com Member of SGS Group t (886-2) 2299-3279 f (886-2) 2298-0488 SGS Taiwan Ltd. Issue Date: May. 19, 2015 Page: 5 of 11 Battery Unless otherwise stated the results shown in this test report refer only to the sample(s) tested and such sample(s) are retained for 90 days only. 90 This document is issued by the Company subject to its General Conditions of Service printed overleaf, available on request or accessible at www.sgs.com/terms_and_conditions.htm and, for elec-
tronic format documents, subject to Terms and Conditions for Electronic Documents at www.sgs.com/terms_e-document.htm. Attention is drawn to the limitation of liability, indemnification and jurisdiction issues defined therein. Any holder of this document is advised that information contained hereon reflects the Companys findings at the time of its intervention only and within the limits of Clients instructions, if any. The Companys sole responsibility is to its Client and this document does not exonerate parties to a transaction from exercising all their rights and obligations under the transaction documents. This document cannot be reproduced except in full, without prior written approval of the Company. Any unauthorized alteration, forgery or falsification of the content or ap-
pearance of this document is unlawful and offenders may be prosecuted to the fullest extent of the law. No.134,WuKungRoad,NewTaipeiIndustrialPark,WukuDistrict,NewTaipeiCity,Taiwan24803/ 134 www.tw.sgs.com Member of SGS Group t (886-2) 2299-3279 f (886-2) 2298-0488 SGS Taiwan Ltd.
1 2 | ID Label | ID Label/Location Info | 95.73 KiB | March 06 2015 / May 06 2015 |
FCC ID: HLZN15P2 IC: 1754F-N15P2 IFETEL: RTIFOT714-0823 ETA: NTR-ETA/476 AX C ETA: NTR-ETA/477 35045/SDPPI/2014 Secmerree 2695
=S S258: REE eS RA No: ESD- 05710
1 2 | Label Location | ID Label/Location Info | 247.63 KiB | March 06 2015 / May 06 2015 |
FCC ID: HLZN15P2 IC: 1754F-N15P2 IFETEL: RTIFOT714-0823 ETA: NTR-ETA/476 ZX C ETA: NTR-ETA/477 35045/SDPPI/2014 oS Gcoanaurvras 2695 iy um 28: PREBR OBS AP
1 2 | Antenna report | Cover Letter(s) | 298.04 KiB | March 06 2015 / May 06 2015 |
Antenna specification Antenna specification for approval modeis:T17 Antenna band2.4G/5.85G Color:green The customer name Antenna types:WIFI antenna Material requirements: FPC Material no:F825A-1L11B-225-A Production date: 2015-5-8 VersionA Confirmation Signature Customer Approved Admit that signature Responsible QC Approve Date Responsible Chief Approve Date A1 3 The phone0755-27492635 fax0755-27471559 HTTP://WWW.yunxikeji.COM 1 Orders to record The cover........................................................ ..............1 Directory2 The first provides an overview
----------------------------------------------------------------------------3 Thesecondmapmatchingcircuitry,machinediagram, day----------------------------------------------------------------------- 3 Thethirdretumloss,andefficency------------------------------4 The fourth 3D pattern----------------------------------------------5 The structural drawings
-------------------------------------6 A1 3 The phone0755-27492635 fax0755-27471559 HTTP://WWW.yunxikeji.COM 2 The first:an overview This approval sheet supports for MID project. FPC antennas include in this project. This report is for the performance of WLAN antenna. Antenna shape sizeMeet the requirement of MID Antenna band2400MHz~2500MHz,5850MHz Antenna materialAntenna material meet the requirement of Adhesive performanceAdhesive performance meet the requirement of MID Antenna performance meet the spec below MID Description 2.4GHz~2.5GHz 5.8GHz VSWR Average Antenna Gain Antenna Efficiency Feed Impedance Operating Temperature Polarization / Azimuth Mechanical Information 2.0
-4.5 40 50 ohms
-40 to +85 deg C Linear / Omni-directional Units dB
%
Cable Length Description Material Coaxial Cable Operation Temperature Storage Temperature Mechanical Dimension Environmental 225mm/Black WLAN antenna FPC 50Ohm/O.D.1.13mm
-40 to +85 deg C
-40 to +85 deg C Second:matching circuitery,machine pictures,aerial images 2.1 Matching circuit diagram RF Module E 4 E 2 Antenna E Our company not the antenna matching mo difications 1 E 3 A1 3 The phone0755-27492635 fax0755-27471559 HTTP://WWW.yunxikeji.COM 3 2.2Machine images,aerial pictures As shown in figure is WIFI antenna stick position Pattem3:standing wave ratio(VSWR),efficiency 3.1 Standing wave ratio 3.2.efficiency Frequency(MHz) 2400 2450 2450 5000 VSWR 1.06 1.28 1.28 1.56 Frequency Efficiency (%) Average GAIN(dB) Peak GAIN (dBi) 2400 2450 2500 5000 39.24 42.19 37.6 26.24
-4.06
-3.75
-4.25
-5.81 1.22 1.14 1.20 1.02 A1 3 The phone0755-27492635 fax0755-27471559 HTTP://WWW.yunxikeji.COM 4 3D patternWIFIbandinterme diate frequency2450MHz A1 3 The phone0755-27492635 fax0755-27471559 HTTP://WWW.yunxikeji.COM 5 5Structural drawings A1 3 The phone0755-27492635 fax0755-27471559 HTTP://WWW.yunxikeji.COM 6
1 2 | Declaration of Conformity (FCC subpart 15B) | Cover Letter(s) | 24.85 KiB | March 06 2015 / May 06 2015 |
FCC FEDERAL COMMUNICATIONS COMMISSION DECLARATION OF CONFORMITY (DoC) Trademark(s) and Model(s):
Equipment: Tablet Computer
/ N15P2 Manufacturer: PEGATRON CORPORATION HLZN15P2 FCC ID in case other parts of this equipment are subject to certification:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1)
(2) this device may not cause harmful interference, and this device must accept any interference received, including interference that may cause undesired operation. The following test reports are subject to this declaration:
Test report number:
Issue date:
1550154R-ITUSP01V00 2015/5/21 Company name:
Name/Title (legal representative):
Address:
Phone:
Fax:
E-mail:
Date:
Signature:
Acer Incorporated RU Jan / Manager 8F., No. 88, Sec. 1, Xintai 5th Rd., Xizhi, New Taipei City 22181, Taiwan (R.O.C) 886-2696-3131 ext.3289 886-2-8691-3120 RU_Jan@acer.com.tw June 3, 2015
1 2 | Declaration of authorization | Cover Letter(s) | 23.72 KiB | March 06 2015 / May 06 2015 |
RF_160, Issue 03 Acer Incorporated 8F., No. 88, Sec. 1, Xintai 5th Rd., Xizhi, New Taipei City 22181, New Taipei City 22181 Taiwan (R.O.C) SGS Taiwan Ltd. 134, Wu Kung Rd., Wuku Industrial Zone New Taipei City Taiwan Declaration of Authorization We Name:
Address:
City:
Country:
Declare that:
Name Representative of agent: . (1) Agent Company name:
Address:
City:
Country is authorized to apply for Certification of the following product(s):
Product description: Tablet Computer Type designation: N15P2 Trademark:
on our behalf. Date:
City:
Name:
Function:
Xizhi, New Taipei City May. 28, 2015 Manager RU Jan
. Signature:
Notes:
(1): Required for FCC application
(2): For FCC it must be the Grantee Code owner or the authorized agent.
1 2 | FCC Confidentiality letter | Cover Letter(s) | 24.11 KiB | March 06 2015 / May 06 2015 |
Acer Incorporated 8F, 88, Sec. 1, Xintai 5th Rd., Xizhi New Taipei City 221, Taiwan Request for Confidentiality HLZN15P2 Date: May. 28, 2015 Federal Communications Commission Authorization and Evaluation Division Subject:
FCC ID:
To Whom It May Concern:
Pursuant to the provisions of Sections 0.457 and 0.459 of the Commissions Rules ( 47 CFR 0.457,0.459),we are requesting the Commission to withhold the following attachments as confidential document from public disclosure indefinitely. Schematic Block Diagram Operational Description Above mentioned document contains detailed system and equipment description are considered as proprietary information in operation of the equipment. The public disclosure of above documents might be harmful to our company and would give competitor an unfair advantage in the market. In additional to above mentioned documents, pursuant to Public Notice DA 04-1705 of the Commissions policy, in oder to comply with the marketing regulations in 47CFR 2.803 and the importation rules in 47 CFR 2.1204, while ensuring that business sensitive information remains confidential until the actual marketing of newly authorized devices. We are requesting the commission to grant short-term confidentiality request on the following attachments 180 days. External Photos Internal Photos Test Setup Photos User Manual It is our understanding that all measurement test reports, FCC ID label format and correspondent during certification review process cannot be granted as confidential documents and those information will be available for public review once the grant of equipment authorization is issued. Sincerely, _____________________________________ RU Jan / Manager Acer Incorporated
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2015-06-05 | 2412 ~ 2462 | DTS - Digital Transmission System | Original Equipment |
2 | 2402 ~ 2480 | DSS - Part 15 Spread Spectrum Transmitter |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 | Effective |
2015-06-05
|
||||
1 2 | Applicant's complete, legal business name |
Acer Incorporated
|
||||
1 2 | FCC Registration Number (FRN) |
0013355508
|
||||
1 2 | Physical Address |
8F, 88, Sec 1, Hsin Tai Wu Rd
|
||||
1 2 |
Hsichih, Taipei Hsien
|
|||||
1 2 |
Taiwan
|
|||||
app s | TCB Information | |||||
1 2 | TCB Application Email Address |
c******@telefication.com
|
||||
1 2 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 2 | Grantee Code |
HLZ
|
||||
1 2 | Equipment Product Code |
N15P2
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 | Name |
H******** S**** L****
|
||||
1 2 | Title |
Manager
|
||||
1 2 | Telephone Number |
886-2******** Extension:
|
||||
1 2 | Fax Number |
886-2********
|
||||
1 2 |
H******@acer.com.tw
|
|||||
app s | Technical Contact | |||||
1 2 | Firm Name |
SGS Taiwan Ltd.
|
||||
1 2 | Name |
W****** C****
|
||||
1 2 | Physical Address |
134, Wu Kung Rd., Wuku Industrial Zone
|
||||
1 2 |
Taiwan
|
|||||
1 2 | Telephone Number |
88622******** Extension:
|
||||
1 2 | Fax Number |
88622********
|
||||
1 2 |
W******@sgs.com
|
|||||
app s | Non Technical Contact | |||||
1 2 | Firm Name |
SGS Taiwan Ltd.
|
||||
1 2 | Name |
W**** C******
|
||||
1 2 | Physical Address |
134, Wu Kung Rd., Wuku Industrial Zone
|
||||
1 2 |
Taiwan
|
|||||
1 2 | Telephone Number |
88622******** Extension:
|
||||
1 2 | Fax Number |
88622********
|
||||
1 2 |
W******@sgs.com
|
|||||
app s | Confidentiality (long or short term) | |||||
1 2 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 12/01/2015 | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 | Equipment Class | DTS - Digital Transmission System | ||||
1 2 | DSS - Part 15 Spread Spectrum Transmitter | |||||
1 2 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Tablet Computer | ||||
1 2 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 | Modular Equipment Type | Does not apply | ||||
1 2 | Purpose / Application is for | Original Equipment | ||||
1 2 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 | Grant Comments | Power output listed is conducted. The SAR data in this filing is applicable to demonstrate compliance for body-worn operating conditions and is limited to the specific configuration tested for this filing. End-users must be informed of the body worn requirements to satisfy RF exposure compliance. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. The highest SAR value reported under this standard during product certification for use of the device at a distance of 0 cm from the body. Maximum measured SAR value: 1.113 W/kg (body). This device has 20/40 MHz bandwidth modes. | ||||
1 2 | Power output listed is conducted. | |||||
1 2 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 | Firm Name |
SGS Taiwan Ltd.
|
||||
1 2 | Name |
J****** L******
|
||||
1 2 | Telephone Number |
886-2******** Extension:
|
||||
1 2 | Fax Number |
886 2********
|
||||
1 2 |
j******@sgs.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | CC | 2402 | 2480 | 0.007 | |||||||||||||||||||||||||||||||||||
1 | 2 | 15C | CC | 2412 | 2462 | 0.2 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15C | CC | 2402.00000000 | 2480.00000000 | 0.0050000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC